April 2018 Apartment News Magazine

Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

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VOL. LVIII

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April 2018

Join us at our General Membership Meeting

Spring Social See Page 5

In this issue The Fair Housing Act Turns 50 .................................................................................... 16 Paying Apartment Managers Does Not Have to Be a Headache.................................. 24 February General Membership Meeting Recap........................................................... 28 Mistakes for Landlords to Avoid to Stay on the Right Side of the Law ....................... 30 Your Legacy and Your Wishes...................................................................................... 40

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Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

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VOL. LVIII

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April 2018

Contents AAOC Education & Events

Departments

5 General Membership Meeting — Spring Social

4 President’s Message — Rent Control: From Local Issue to Regional Problem

11 Workplace Harassment Seminar 16 Middle-Market Multifamily Forum (West)

6 Executive Director Report/ Craig’s Corner — Rental Market Sensationalism and Misrepresentation

21 Apartmentalize Scholarship 24 RealShare/Southern California 31 INSPIRE Property Management Luncheon 34 Apartment Maintenance & Repair Series

8 Sacramento Report — Fighting Back

35 AAOC Partners with Rentler

10 Legal Corner

Features

14 Dear Maintenance Men 43 Welcome New Members

16 The Fair Housing Act Turns 50 By David Levy 24 Paying Apartment Managers Does Not Have to Be a Headache By Colin P. Calvert 28 February General Membership Meeting Recap 30 Mistakes for Landlords to Avoid to Stay on the Right Side of the Law

By Olivia Creighton

44 PSC Corner — Millennial Property Maintenance 45 Product & Service Council Members’ Buyer’s Guide 68 Advertisers’ Index — Category

40 Your Legacy and Your Wishes By Timothy Gorman

70 Advertisers’ Index — Alphabetical 72 Rental Housing Retrospect — Now That’s Loyalty!

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2018 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

April 2018

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Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – Craig Kirkpatrick n Editor in Chief – Craig Kirkpatrick n Managing Editor – Veronica Copeland n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Photographer – Roxie McClintock n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms

Nicholas Dunlap Alan Dauger Nick Lieberman

n n

Nicholas Dunlap James Wohrman Frank Alvarez Rick Roshan

Directors n n n

Julia Araiza Vicki Binford Stephen C. Duringer, Esq.

n n n

Jerry L’Ecuyer Jim Loftus John Tomlinson

Directors Emeriti n n n n n

Ronald Berg David A. Cossaboom William R. Gorman Larry L. Lollman Ray Maggi

n n

n

Robert C. Shaw Robert B. Thompson Dean Zarkos

APRIL 4 - Certified Rental Housing Provider — Week 3 Wednesday, 8:30 am–12:30 pm, AAOC Offices 10 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 11 - Certified Rental Housing Provider — Week 4 Wednesday, 8:30 am–12:30 pm, AAOC Offices 17 - General Membership Meeting — Spring Social Tuesday, 6:00–9:00 pm, NEW LOCATION!: Crowne Plaza — Costa Mesa, See Page 5 18 - Certified Rental Housing Provider — Week 5 Wednesday, 8:30 am–12:30 pm, AAOC Offices 19 - INSPIRE Property Management Luncheon Thursday, 11:30 am–1:30 pm, NEW LOCATION!: Great Wolf Lodge, See Page 31 25 - Certified Rental Housing Provider — Week 6 Wednesday, 8:30 am–12:30 pm, AAOC Offices 26 - Workplace Harassment Seminar Thursday, 9:00–11:00 am, AAOC Offices, See Page 11

MAY 2 - Certified Rental Housing Provider — Week 7 Wednesday, 8:30 am–12:30 pm, AAOC Offices 3 - Apartment Maintenance & Repair Series — Week 1 Thursday, 9:00 am–1:00 pm, AAOC Offices, See Page 34 8 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 9 - Certified Rental Housing Provider — Week 8 Wednesday, 8:30 am–12:30 pm, AAOC Offices 10 - Apartment Maintenance & Repair Series — Week 2 Thursday, 9:00 am–1:00 pm, AAOC Offices, See Page 34 15 - General Membership Meeting—Spring Social Tuesday, 6:00–9:00 pm, NEW LOCATION!: Crowne Plaza — Costa Mesa 16 - Certified Rental Housing Provider — Week 9 Wednesday, 8:30 am–12:30 pm, AAOC Offices 17 - Apartment Maintenance & Repair Series — Week 3 Thursday, 9:00 am–1:00 pm, AAOC Offices, See Page 34 23 - Certified Rental Housing Provider — Week 10 Wednesday, 8:30 am–12:30 pm, AAOC Offices 24 - Apartment Maintenance & Repair Series — Week 4 Thursday, 9:00 am–1:00 pm, AAOC Offices, See Page 34 28 - Memorial Day Monday, Office Closed 30 - Certified Rental Housing Provider — Week 11 Wednesday, 8:30 am–12:30 pm, AAOC Offices

JUNE 12 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 13 - NAA Conference — OFFICE CLOSED Wednesday, OFFICE CLOSED, San Diego Convention Center 14 - NAA Conference — OFFICE CLOSED Thursday, OFFICE CLOSED, San Diego Convention Center 15 - NAA Conference — OFFICE OPEN 12PM-5PM Friday, OFFICE OPEN 12–5 pm, San Diego Convention Center 19 - General Membership Meeting — Spring Social Tuesday, 6:00–9:00 pm, NEW LOCATION!: Crowne Plaza — Costa Mesa

April 2018

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PRESIDENT’S MESSAGE B y N icholas D unlap D irector of P roperty M anagement , A vanath C apital M anagement

Rent Control: From Local Issue to Regional Problem “We cannot solve our problems with the same thinking we used when we created them.”

Albert Einstein

at what rent control has done to help make housing more affordable in those areas during that time. Spoiler alert: it hasn’t helped.

cross the country, housing affordability is making headlines. Whether the concern is building more housing, imposing rent control or figuring out how to expand the Section 8 voucher program, there are many options for advocates, legislators and municipalities to consider. Tenant advocates often push for rent control and 2018 is no exception. The threat of rent control has popped up in Long Beach, Inglewood, Glendale, Pasadena, Anaheim, Santa Ana, Sacramento and more. But in a state like California where we have ample firsthand examples of rent control and its many consequences (intended/un-intended), it doesn’t take much to realize how rent control makes a local issue a regional problem.

Sprawling Into Sacramento

A

Golden Gate Rates

In 1979, the City of San Francisco enacted rent control and it took less than 6 years for the cost of housing to become so unaffordable that many residents began searching for a more cost-effective rental housing alternative elsewhere.

Surprising, since the intent was to make housing more affordable, but as nearby Oakland was impacted by this increasing demand for housing, they too opted to enact rent control in 1985. With sample terms of 39 years and 33 years respectively, we have a pretty good look

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So while it took rent control just six years to travel the 10 minute BART ride or 30 minute drive from San Francisco to Oakland, it has taken 33 years to make the 1.5 hour, 90 mile trip from the Bay Area to Sacramento. But through constricted development, continued economic and population growth along with rising costs in San Francisco and Oakland, an influx of Bay Area ex-pats has helped Sacramento emerge as one of the strongest performing rental markets in the United States.

Above or Below Average?

For some perspective, Sacramento’s average rent did not surpass $1,000 until 2014. Though not to discount the growth, larger percentage rates are often associated with smaller dollar amounts as we see in Sacramento. And since 2014, rents are up about 40% which puts the average rent in Sacramento at about $1,393. Year over year growth was around 8.1% which was the country’s highest reported growth rate for 2017.

Of course, this is still more than $1,200 below the San Francisco average rent of $2,545. All of this growth has unions backing a measure to impose rent control and create an elected board to deal with rental disputes.

It didn’t help in San Francisco and

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April 2018

didn’t help in Oakland, but it’s supposed to work in Sacramento? It’s time for advocates on both sides of the issue to work together to help make housing more affordable by making more affordable housing. AAOC is engaged locally and at the State level to fight for real solutions that will help increase affordability without eroding property rights. Stay tuned!

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As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

CRAIG'S CORNER B y C raig K irkpatrick E xecutive D irector

Rental Market Sensationalism and Misrepresentation

I

t’s an honor to write from this post as Executive Director. We thank Lou Penrose for his tenure and wish him good luck in his future endeavors.

Many recent articles addressing the local rental market are citing metrics that I believe totally misrepresent reality.

For instance, a February 15 article in the Orange County Register referenced average Southern California rents of $1,900, and cases of $300 rent increases followed the next year with $160 increases. These rent increases probably occurred, but under what circumstances? Had the rents previously been hundreds of dollars below market? and for how long? Did the owner spend thousands or even tens of thousands of dollars per unit on modernizing the units and improving the property along with the surrounding area? Another statement heralded the following — “The Consumer Price Index shows Southern California rent has virtually doubled since 2000, with rents increasing 5.1 percent in 2017 alone.”

This got me thinking about a 20-unit property I’m familiar with and after

wondering how it compared to those aforementioned sizzling numbers, I dug into the numbers. Here’s what actually transpired at this building from 2001 through 2017: While the Scheduled Income was up 68%, what happened with expenses I asked? Property taxes—up 63.6%, Insurance—106%, Electricity—16%, Gas—48.5%, Trash—61%, Water—96% and Maintenance was up 60%, from 2001, but these amounts are dependent on rehab expenses those years, number of units turned etc. That 60% also doesn’t take into consideration the reroofing expense I incurred during this period, nor exterior painting, replacement of windows, and a lengthy list of other improvements throughout this period.

My point is that even though rents have risen, so has everything else! Why aren’t we seeing this side of the story?

Let’s take a look at a larger portfolio and its actual data. At the February Santa Ana City Council hearing, longtime AAOC member Richard Julian of ARES addressed the council about a potential rent control initiative. ARES

— In Memoriam — Barry Durham AAOC Board Member Golf Committee Chairman December 3, 1938 October 4, 2017

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April 2018

owns nearly 1400 units in Santa Ana. They have spent tens of millions in renovations over the years improving these properties. During the last 5 years their rent increases averaged about 5.5%, which computes to $80–85/year increases. Moreover, Rick cites “We are spending tens of thousands per unit.

We are upgrading some old eyesores into pride of ownership homes with great improvements to the communities.

We have happy residents who appreciate the improvements and therefore don’t move.” This scenario is really more the rule than not. I think there is a strong story to tell that long-term holders are very responsible and are not raising rents above a fair threshold.

I will not argue that there are some unscrupulous landlords and owners, but my experience is that the majority are good and fair people.

Rent control is certainly the hot issue these days and I believe most articles use crazy anecdotal rent figures to sensationalize and promote the author’s thesis that rent control is a good solution and landlords are bad. Obviously, rent control is not the solution and most landlords are good people who are doing a great job of providing quality housing for those who need it. So how do we change the commentary that landlords are not bad, rich, greedy and unscrupulous? Instead that we are entrepreneurs, business owners, teachers, nurses and mostly just ordinary people providing a basic need while expecting an equitable return for our risk…

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April 2018

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7

SACRAMENTO REPORT

Fighting Back

T

he residential rental housing industry is under assault. Politically. Economically. Morally.

Socially. The wide-spread negative narrative juxtaposed with California’s “housing crisis” has put residential rental property owners in the cross-hairs of complaint akin to the Robber Barons of the Old West. From city council chambers to the legislative halls of the Capitol the chorus of claimed avarice and greed follow in the wake of anecdotal examples of a few outlier’s excessive rent increases.

The aberrant actions of a few have unnecessarily tainted the entire rental housing community. It brings to mind a favorite Pogoism: “We have met the enemy and they are us.”

A number of very significant legislative proposals have surfaced in the wake of this industry criticism. We will report on these from time to time as the session heats up with committee hearings and floor votes. And we will look to you for grass roots support through active response to appropriate Red Alerts. While important in and of themselves, they pale in comparison with the most significant challenge facing the industry in last 20 years: a proposed ballot initiative coined the “Affordable Housing Act” that would gut the CostaHawkins Rental Housing Act, thereby paving the way for local enactment of strict forms of rent and price control on all rental properties.

The proponents organized under the banner “Coalition for Affordable

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Apartment News

B y J on S mock & R on K ingston

Housing” have amassed over $1 million and collected the 25% signature threshold as of the end of February. It is expected that they will spend whatever it takes to get the ballot initiative qualified for the November 2018 statewide ballot. They have until June 25 to collect the 365,880 signatures need to qualify for the November General Election.

It is past time for individual rental property owners to be complacent about the events and circumstances surrounding this industry. Our association is certainly not taking the important issues of the day lying down. We have and will continue to develop and implement a comprehensive action plan to actively oppose this proposed initiative. Every day we will be initiating or participating in worthwhile activities to inform our members and the public the actual and practical impact of the ballot initiative: • On single family homeowners that could face rent and price control mandates including the necessity to argue before rent boards for fair return.

• On renters who unquestionably will find it extremely difficult to find replacement housing.

• On property owners and renters when 58 counties and over 482 cities can define and implement a confusing array of rent control ordinances, charter provisions or regulations.

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April 2018

• On businesses, including the financial markets, and government.

Notice to owners: Get involved.

Support your association’s political activities and educate yourself about the major issues of the day. Join AAOC’s grass roots campaign against the proposed initiative. Talk to your friends and neighbors and local political representatives. Most importantly, talk to your residents. Let them know you are a faithful steward of your property and their wellbeing. Look at their circumstances from their viewpoint. Many if not most tenants are there by choice, not circumstance. Also, but not last, contribute financially to AAOC’s efforts to derail or defeat the proposed initiative.

Yes, the issue is one of the biggest we have faced in sometime. Are you ready to step in with both feet and help us?

Copyright© 2017 California Political Consulting Group, 1107 Ninth Street, Suite 711, Sacramento, CA 95814 916.447.7229 • www.CALPCG.com Jon Smock is Legislative Advocate for the Apartment Association of Orange County (AAOC). Ron Kingston is President of the California Political Consulting Group (CalPCG).

For Questions regarding this article, please call the AAOC at (714) 245-9500

April 2018

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Apartment News

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LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers

I

s there anything I can do to increase my collection rate after I’ve evicted someone? Seems like after the Sheriff gives them the boot, these characters just disappear into the wind never to be heard from again. I know you see this every day, so I thought you might be able to share some thoughts that will help me get my money back from these deadbeats?

Of course. Start thinking collection before you even create the tenancy. It seems counter intuitive, sure, but your tenant screening process lays the groundwork for firms like ours to go after and collect the monies due you after the tenant vacates. A complete and verified application is the best start. Those crazy questions asking for references and emergency contact information is where a good collector will start to find that former tenant. A legible copy of a valid government issued identification is important as well. Make a photocopy of the first rent check you receive from your brand new tenant, then each month

compare the bank information to see if it changes. Copy any new check he tenders and put it in your file. You should ask your tenants for emergency contact information, i.e. cell phone, email, work phone, etc. on a regular basis, at least once every year. Phone numbers, cell and work change throughout the course of the tenancy, the best information is the most current. Generally, tenants fully co-operate at the inception of the tenancy and during the term prior to any dispute. Rarely do tenants refuse to provide such contact information as most recognize that it is needed in the event it’s necessary to contact the tenant during the tenancy in case of emergency.

In the event of an eviction, make sure your attorney proceeds to get the money judgment for rent, costs and attorney fees. If the tenant skips, small claims court is generally the place to go to reduce the amount due to a judgment.

A judgment, coupled with the information stated above, in the hands of an aggressive collection attorney will

dramatically increase the likelihood of securing a full recovery.

Just opened up the mail, and what do you suppose was in it? A notice from my bank informing me that one of my tenant’s rent check was returned unpaid because he placed a stop payment on it. Imagine that, it’s now mid-month, no warning, no phone call, the deadbeat didn’t even have the courtesy of letting me know he was going to stop payment on his check. It kind of makes sense though, he asked a couple of weeks ago if I’d let him out of his lease early, guess his girlfriend has a nicer place and he wanted to move in with her. I called his phone number, got a recording saying that it had been disconnected. His cell phone works, got his voice mail, and left a message. I’m guessing that when I swing by later today, it’ll be empty. What do I do now? I don’t want to make any mistakes; can I just change the locks if he’s out?

Q&A — continued on page 12

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April 2018

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As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

April 2018

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11

Q&A — continued from 10 You have a couple of issues that you need to resolve, first the issue of return of possession of the premises, and then, of course, getting you paid. If the tenant appears to have vacated when you visit the unit later today, then you must follow certain procedural rules before you simply change the locks. Ideally, you will be able to contact the tenant on his cell or at work. If you make contact, ask that the tenant confirm that he is out by faxing or emailing you written confirmation. If you are able to confirm that he has moved out, you will not have to follow the abandoned real property notice requirements and will be able to retake possession immediately. If when you visit the unit, and find that it is vacant, and if the rent is due and unpaid for fourteen days, and the tenant has not voluntarily surrendered possession, then you must serve a written notice of Belief of Abandonment of Real Property. The notice can be posted

on the premises and mailed by regular mail to the tenant’s last known address, your property. You must wait eighteen days before you retake possession. If the tenant does not reply, in writing, by informing you of his address for service of an unlawful detainer within eighteen days, then you may retake possession, and change the locks. Once you regain possession, prepare the security deposit disposition form. If he skipped mid lease, he will owe the balance of the term, or until you mitigate your damages by reletting the unit, whichever occurs first. Hang on to the tenant’s check that was returned by the bank. Stop payment orders are only effective for six months, unless renewed by the maker, which rarely happens. That means, in six months and a day, you can redeposit the check, and if there are sufficient funds, the check will clear.

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received the rental agreements, but the tenant information seems incomplete. The applications, the few that I’ve found so far, are old and outdated. I can’t seem to find any telephone numbers for the residents, and I’m not real sure that the names on the agreements are the same people who actually live in the units. I’ve read your articles before and I know the importance of reviewing the files and doing thorough due diligence before closing escrow, but this deal just happened too fast. Now that I’ve closed escrow, what can I do to clean up the records?

First things first, figure out what you know and what you don’t. Establish individual tenancy files, one per unit.

Based on the limited information you have, write down the names and ages of the occupants, the terms of the rental agreement, written or oral, lease or month to month, rental rate, deposit on file, date paid through. Compile whatever contact information you have, home phone number, work and cell number.

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April 2018

Design a “tenant emergency information sheet” that includes spaces for the following: names of all occupants, home and cell phone numbers for each occupant, work phone numbers, email addresses and detailed vehicle information. Visit the building about dinner time, most residents will be home, and go door to door and meet briefly with the occupants of each apartment. Spend a few minutes confirming the information in your files and gather any missing information. Ask the residents to complete the “tenant emergency information sheet” while you are there in case of emergency. You will find that the vast majority of your residents will co-operate fully and provide the requested information. Residents are generally eager to please, and since the relationship is still new, there should be no animosity or distrust. This is also a good opportunity to find out the condition of each unit, simply ask the residents if there are any issues that need addressing, better to find out now and have an opportunity to address the needed issues than to allow conditions to worsen, and your relationship with the residents as well. This is also an opportune time to prepare new month to month rental agreements for signatures. You don’t know the players yet, so you certainly don’t want to do fixed

term leases. The few residents who are less than co-operative will be quickly identified as your “problem residents” and can be handled individually. Names and contact information of the uncooperative ones can generally be gathered from the other residents, or from public records. If the property is not rent control, and a month to month tenancy, the rental rate and term can be set with either a thirty or a sixty-day notice of change of terms, depending on the extent of the change.

Some of my leases are coming up for renewal in the next few months. One of these leases is for a resident who has been a thorn in my side since the day he moved in. If I don’t want to renew him, do I need to provide him a reason? Also, do I need to serve any particular type of notice?

Provided your property is not located in a rent or just cause eviction controlled area, then you do not have to provide a ‘reason’ for non-renewal. Provided your desire is not based upon illegal discrimination and is not in retaliation for the resident exercising a protected right, then you are free to ‘not renew’ the lease. Generally, a fixed term lease expires on a certain day. Provided there is no language in the lease that “auto-

April 2018

matically” converts the lease to a month to month tenancy, then the resident is required to vacate on or before the lease expiration date. Neither the tenant nor the landlord is required to serve any prior notice. However, most industry lease agreements used by landlords include an automatic conversion provision that states that the tenancy automatically converts to a month to month tenancy unless a written notice of termination was served by either the landlord or the tenant. In this event, a written notice of termination would have to be served to terminate the resident’s tenancy.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 265,000 landlord tenant matters throughout California, and has collected over $175,000,000.00 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

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Apartment News

13

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

I have a toilet that runs every ten or twenty minutes. I have replaced the fill valve, the flapper valve and I have even scrubbed under the rim! In other words, all the items I can think of that are replaceable in the tank are new.

What else should I be looking at? Sam

Dear Sam:

You replaced all the easy ones!! When all else fails on a toilet leak down issue;

it is time to put on your rubber gloves and get an adjustable wrench. Chances are the problem lies with the Flush Valve Seat. The rubber flapper valve seals against the flush valve seat (the big hole at the bottom of the tank). to either keep the water in the tank or let the water out of the tank. The seat may have a burr, crack or calcium deposits that allow a small amount of water to seep past the rubber flush valve.

Sanding the seat to remove the burr or

calcium deposit is a short-term solution and rarely solves the problem for long.

A permanent solution is to replace the flush valve. Start by turning off the water supply, completely empty the tank and remove the water line. Remove the two or three bolts holding the tank to the toilet bowl. Turn the tank upside down and remove the large nylon or brass nut that holds the flush valve to the tank. Install the new flush valve. Be sure the tank bottom is clean and no

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April 2018

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debris gets between the new valve’s rubber gasket and the tank. Tighten the large nut on the outside of the tank and you are ready to reassemble the tank and bowl and put the toilet back into action. When reassembling the tank to the bowl, install new rubber washers and bolts.

Dear Maintenance Men:

I have a number of buildings that have old sliding windows and glass doors where the track is ground down to the point where the slider drops and barely maintains its position in the frame. Is there an insert or rollers that attach to the slider that elevates it and maybe even makes it easier to open and close? With the age of these buildings, I’m finding this is becoming a common problem. Craig

orates, it leaves behind an alkaline salt.

The efflorescence appears as a white, crystalline powder. Water is always the culprit. First thing to check would be sprinkler locations and if the spray hits the wall, relocate the sprinkler. Another problem is moisture wicking up into the stucco from the ground. Older buildings built before 1974 probably do not have a “weep screed” at the bottom of the wall. A weep screed is a metal flashing designed to act as a vapor barrier and transition between the concrete slab or

stem wall and wood framing. Installing a weep screed after the fact is not feasible. A solution would be to locate the transition between the slab or stem wall and the wood framing. Saw cut through the stucco to the base plate. Now fill the saw cut with a bead of silicone sealant.

The silicone will act as a vapor barrier, effectively stopping the moisture from wicking up into the stucco. Refinish your stucco and paint to suit.

Maintenance — continued on page 22

Dear Craig:

The best solution would be to replace the window assembly, but that can be costly. What we do is install a nylon or vinyl track insert or rail cap (Brand name: EZ-Slide) and replace the wheels to match the new insert. The inserts can be found at local hardware stores or at a company called Prime-Line Products. (www.primeline.net) or Blaine Window Hardware Inc. (www.blainewindow. com). These companies carry replacement parts for most windows. It might be best to call the company and tell them what brand windows you have and they might be able to get you exactly what you need.

Dear Maintenance Men:

While walking around my building, I found white powdery stuff growing on the surface of the building’s concrete foundation. What is this and do I need to worry about it? Fred

Dear Fred:

The effect is called efflorescence and it is a natural occurring condition on wall or floor material such as concrete, brick and stucco. These porous materials absorb water and when the water evap

April 2018

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Apartment News

15

The Fair Housing Act Turns 50 A Look Back at the Passage of Fair Housing Laws Including an Important Court Case from Orange County

BY DAVID LEVY, PROGRAMS SPECIALIST, FAIR HOUSING COUNCIL OF ORANGE COUNTY

T

he Civil Rights Act of 1968 was signed into law by President Lyndon Johnson on April 11, 1968. The act was the last major piece of legislation of the ‘Civil Rights’ era.

The act had eight sections or ‘Titles.’

Title I added enforcement provisions, by way of fines and prison terms, for cases

in which previously enacted federally protected activities, such as voting or seeking employment, were interfered with. Titles II through VII, referred to as the Indian Civil Rights Act of 1968, dealt with various rights and legal procedures for American Indians. However, by far, the most significant and contro-

versial part of the act was Title VIII, now commonly referred to as the Fair Housing Act (FHA).

Earlier the Civil Rights Act of 1964 and the Voting Rights Act of 1965 had sought to end discrimination and the denial of many rights based on race, color, religion, or national origin. The

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April 2018

1964 law addressed voter registration requirements, employment, public facilities and accommodations, school segregation and discrimination by governments receiving federal funds. But outlawing discrimination in housing was not included due to vehement opposition from many quarters. A bill to outlaw housing discrimination introduced in 1966 by Senators Brooke and Mondale, at the urging of President Johnson, went nowhere. Even an attempt to revive that bill in 1967 failed, following hearings held by Mondale at which a black Vietnam War veteran testified about the housing discrimination he faced upon his return home.

Senator Mondale later commented, after its eventual passage, that fair housing legislation had been the most filibustered of any in history, up to that date.

Two things occurred that rekindled the move to outlaw housing discrimination. The first was the February 29, 1968 release of a report from the National Advisory Commission on Civil

Disorders, which came to be known as the Kerner Commission, after its chair, Governor Otto Kerner, Jr. of Illinois.

President Johnson had appointed the commission in the summer of 1967 to address the causes and possible prevention of urban rioting that had been occurring with increasing frequency since 1965. The Kerner report berated federal and state governments for failed housing, education and social-service policies. It famously made the statement that “our nation is moving toward two societies, one black, one white — separate and unequal.” In language that, at times, would now be viewed as at best awkward, and more likely patronizing or somewhat inappropriate, the report essentially called for action to end segregation as a means to eliminate areas of severe lack of opportunity, that were primarily inhabited by AfricanAmericans. It called for investing billions in housing programs aimed at breaking up residential segregation.

Among its many recommendations the

April 2018

report stated, at page 263, that “the federal government should enact a comprehensive and enforceable openoccupancy law making it an offense to discriminate in the sale or rental of any housing — including single family homes — on the basis of race, creed, color or national origin.”

The second event that got the Civil Rights Act of 1968 into law was the tragic murder of Dr. Martin Luther King, Jr. on April 4, 1968. Dr. King had been a longtime advocate for a fair housing law, and had led a significant year-long campaign begun in 1966 in Chicago to highlight that segregation and housing discrimination were not a problem confined to the South. His killing led to outbreaks of rioting and calls for the passage of civil rights legislation as an honor to his legacy. On April 4th the Civil Rights Act of 1968 was awaiting possible passage in the House, but was bottled up in House

Fair Housing — continued on page 18

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Fair Housing — continued from 17 Rules Committee.

The law had started life in January 1967 as H.R. 2516, a minimal civil rights bill providing protection of civil rights workers in the South and strengthening the Equal Employment Opportunity Commission. The House passed that bill in August 1967. On January 17, 1968, the same date that President Johnson called for fair housing in his State of the Union Address, the Senate took up H.R. 2516. Even this modest civil rights legislation was met with intense opposition from a ‘Southern Bloc’ of Democratic senators, who filibustered it for a month. In response, on February 16th, Senators Brooke and Mondale introduced an amendment to add Title VIII to the bill, following through with Johnson’s call for fair housing legislation. When it appeared that the amendment would also face a filibuster, Senate Majority Leader Mansfield moved to table it, so as to end the roadblock to

Senate business and allow the body to move on to other matters. Surprisingly the motion to table lost 34 to 58, showing there might be more support for fair housing than initially thought.

With much effort on the part of Brooke and Mondale, and some likely political deal making between Mansfield and Minority Leader Dirksen, who had been a longtime opponent of fair housing, a coalition of Northern Republicans and Democrats not in the ‘Southern Bloc’ broke the filibuster; the final vote making it possible to end debate and move to a vote was cast on March 4th.

The bill, as amended, was passed on March 12th, on a vote of 71 to 20, and returned to the House for their concurrence. There it sat.

The bill was referred to the Rules Committee, which would control how and if it ever came to a vote. The committee chair was Howard ‘Judge’ Smith, Democrat from Virginia, who was an avowed segregationist and supporter of ‘states’ rights.’ He had tried to scuttle the

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April 2018

1964 Act and was now determined to not hold hearings on the 1968 Act. A great deal of pressure was brought to bear on the members of the committee by Senators Brooke and Mondale, as well as

by President Johnson, to allow the bill to reach the House floor for a vote. The killing of Dr. King, which led to rioting just blocks from the Capitol, proved to be the catalyzing event. On April 9th, under intense pressure to hold a vote on whether to report the Act to the floor, the committee finally moved to a vote.

John Anderson, Republican member from Illinois, who died last December, broke ranks with his Republican colleagues and cast the deciding vote, 8 to 7, that brought the bill to the floor. The following day, April 10th, the House, again feeling intense pressure resulting from Dr. King’s death and the spreading civil unrest, voted 250–172 to pass the bill. President Johnson signed the bill the next day. At the signing he stated “we have passed many civil rights pieces of legislation, but none is more

important than this.”

Having chronicled the tortuous path for the passage of the Fair Housing Act, it is appropriate to also recall the history of the passage of California’s own fair housing law, which was equally arduous.

The story of that journey even involves a court case that originated here in Orange County, which through litigation lasting about 4 years, went all the way to the United States Supreme Court.

California was ahead of the nation, as it often is, when it came to enacting meaningful laws protecting civil rights.

One such law was the longstanding Unruh Civil Rights Act (Unruh), enacted in 1959, and named for its author Assemblymember Jesse Unruh.

The law, found at Civil Code Section 1951, can be enforced by the Department of Fair Employment and Housing (DFEH) or through private court action. In its initial, but since strengthened form it stated “all citizens within the jurisdiction of this State are free and equal, and no matter what

their race, color, religion, ancestry, or 1951.2 and 1951.3, are the provisions of national origin are entitled to the full California law that prohibit age disand equal accommodations, advantages, crimination in housing and provide for facilities, privileges, or services in all the exceptions related to establishing business establishments of every kind senior housing.

Because Unruh was not sufficient, whatsoever.” The law applies to all business establishments, which courts in 1963 California passed one of the of the early 1960s found to include earliest laws in the country that prothose involving housing. While useful, vided specific, and comparatively comUnruh proved to be less effective in prehensive protections against housing addressing housing discrimination discrimination; the Rumford Fair than a specific law crafted for that pur- Housing Act (Rumford). It was drafted pose. Unruh is still applicable in hous- by and named for William Byron ing matters, the bases for protection Rumford, the first African-American that are specifically enumerated have from Northern California to serve in been expanded, and due to broad judi- the legislature. The Act provided that cial holdings on its scope, essentially it landlords and sellers could not deny makes it illegal for a business establish- people housing because of race, color, ment, including one related to housing, religion, national origin, or ancestry. It to treat persons differently, absent a provided for specified, although what necessary, good-cause business justifi- would now seem to be modest, relief in cation for the differential treatment. cases of discrimination. The property Such unjustified differential treatment owner or defendant would be ordered to cease 3and desist the unlawful has been termed ‘arbitrary’ discrimina1/4 page vertical: 11⁄16" x 4from 15⁄16" tion. For context, other statutes related to Unruh, namely Civil Code Sections Fair Housing — continued on page 20

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Fair Housing — continued from 19 practices found, and to take one of the following steps: 1. sell or rent the housing accommodation to the aggrieved person, if it was still available; 2. sell or rent a like accommodation, if available, or the next vacancy in a like accommodation; 3. pay damages to the aggrieved person in an amount not to exceed $500.

In May 1963, the Rumford Act, which passed the Assembly in April, was bottled up in Senate. That month, a young black couple, Lincoln and Dorothy Mulkey, both Navy veterans, who wanted to move from a segregated neighborhood in Orange County, attempted to rent a vacant apartment in the city of Santa Ana. The landlord, Neil Reitman, refused to rent to them because of their race. The Mulkeys sued in Superior Court, challenging Reitman’s denial based on their race. As their case began to move through the Superior Court, Rumford became law, but just barely. On June 21st, the last

day to pass a bill, it finally passed out of the Senate at 9:50 p.m., but with amendments. Sent back to the Assembly, it passed, as amended, with just 25 minutes to spare. Governor Pat Brown immediately signed it into law. It was essentially a straight party vote. No Democrat voted against it, while only three Republicans voted for it.

What came next was an unfortunate and dark part of California’s history.

Responding to its passage, and emboldened by the April defeat at the polls of a fair-housing ordinance passed in January by the Berkeley city council, the real-estate industry funded an initiative campaign to overturn Rumford.

Proposition 14 set for the November 1964 ballot, sought to amend the California Constitution. It provided that “[n]either the State, nor any subdivision or agency thereof shall deny, limit or abridge, directly or indirectly, the right of any person, who is willing or desires to sell, lease or rent any part or all of his real property, to decline to

sell, lease or rent such property to such person or persons as he, in his absolute discretion, chooses.” It tried to enshrine the right to discriminate in housing in the Constitution. Not only did it undo Rumford it also made Unruh inapplicable to most housing matters. The proposition passed with over 65% of the vote, the margin being more than 2 million votes. It passed in all the state’s major cities. It passed in 56 of the 58 counties; the 2 exceptions being rural counties with a total of 3,626 votes cast.

In Orange County the vote was 306,553 to 87,386, garnering 77.8%. It passed in Santa Ana, where the Mulkeys had been discriminated against.

In the Orange County Superior Court, Reitman moved for summary judgment, and based on Proposition 14’s constitutional right to discriminate, the court agreed. The Mulkeys appealed directly to the California Supreme Court, which agreed to hear their case.

Fair Housing — continued on page 22

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Fair Housing — continued from 20 In a 5–2 ruling handed down in May 1966, the court held that Proposition 14’s amendment by initiative, violated the U.S. Constitution’s Equal Protection Clause. The majority opined that such an initiative had effectively made the state an agent of discrimination. They rejected the argument that the initiative merely permitted private discrimination. They stated Proposition 14 invoked the power of state action in discriminating

against racial minority groups.

The proponents of Proposition 14 appealed to the U.S. Supreme Court, which agreed to hear it in the 1966–67 term. In a 5–4 decision on May 29, 1967, in Reitman v Mulkey, the court affirmed the California Supreme Court decision, thus reinstating Rumford and Unruh’s applicability to housing. California again had a major fair housing law, some 10 months before the enactment of the FHA. Beyond that important result, the case stood for the important

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principle that the majority could not vote at the polls to take away civil rights protected by the U.S. Constitution.

As we celebrate the 50th anniversary of the Fair Housing Act, we do well to recall the struggle that preceded it becoming law. We also must recognize that even a half-century later housing discrimination still exists, people are still denied their statutory and constitutional rights, and the work to combat discrimination must continue.

About the Author: David Levy, Programs Specialist with the Fair Housing Council of Orange County (FHCOC), has over 24 years’ experience in the areas of fair housing, landlord-tenant law and housing affordability. In addition to his work with FHCOC he serves on the boards of the Kennedy Commission, the Affordable Housing Clearinghouse, and the Clearinghouse Community Development Financial Institution (CDFI), all located in Orange County, California.

Maintenance — continued from 15 WE NEED Maintenance Questions!

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Paying Apartment Managers Does Not Have to Be a Headache

BY COLIN P. CALVERT

I

t comes as no surprise to experienced apartment owners that quality and reliable apartment managers can be few and far between. To add to the difficulties, applicable legal requirements often seem to pull apartment owners in

every direction. Continue reading for a walkthrough of the requirements an apartment owner needs to know to avoid later hassle and headache and ensure the apartment building really is home sweet home.

Minimum Wages

Apartment managers must be paid no less than California’s minimum wage, which is set above the federal minimum wage. Beginning on January 1, 2018, the minimum wage is $11.00 per hour for

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April 2018

employers with 26 or more employees and $10.50 per hour for employers with 25 or fewer employees. For the purpose of this article, it is assumed that the apartment owner is the employer.

Rent Credits

One must then ask, how does an apartment owner’s furnishing of a rentfree apartment to the apartment manager affect the minimum wage?

California’s Industrial Welfare Commission’s Order No. 5-2001 (“Wage Order 5”) sets forth the applicable regulations specific to the public housekeeping industry. Section 10(C) of Wage Order 5 provides that the apartment owner may not use the value of the lodging made available to the apartment manager as a credit against the minimum wage, unless the apartment owner and manager enter into a voluntary written agreement for such an arrangement. For the agreement to be valid, it only need to be in writing, voluntarily entered into, and indicate that the parties agree to and understand that the value of the lodging is to be credited against the manager’s compensation.

In the event the required agreement is in place, the apartment owner can take a credit in the amount of twothirds of the ordinary rental value of an apartment. However, for the year 2018, the amount of the credit cannot exceed $621.29 per month for employers with 26 or more employees or $593.05 per month for employers with 25 or fewer employees. If the apartment manager is married and his/her spouse is also employed by the apartment owner, the maximum credits allowed are $919.04 per month and $877.26 per month for big and small employers, respectively.

The rules differ if the apartment owner is required to live on the premises, whether as a condition of employment or by law. Where the apartment owner requires the apartment manager to live on the premises, Section 10(E) of Wage Order 5 instructs that the apartment owner may charge the manager rent up to two-thirds of the rental

value, but not in excess of the amounts listed above. In this situation, the owner cannot take a rent credit against the manager’s minimum wage. A slightly different scenario arises when there are 16 or more apartment units at the premises. In that situation, Title 25, Section 42 of the California Code of Regulations requires that a “manager, janitor, housekeeper, or other responsible person shall reside upon the premises.” While this regulation pro-

vides that the requirement can be satisfied by a person other than the apartment manager residing on the premises, apartment owners should be aware that the size of the apartment building can trigger this requirement.

Worthy of mention is the last sentence of Section 42. That sentence reads: “If the owner does not reside upon the premises of any apartment house in

Headache — continued on page 26

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April 2018

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Apartment News

25

Headache — continued from 25

Overtime Pay

which there are more than four but less than 16 apartments, a notice stating the owner’s name and address, or the name and address of the owner’s agent in charge of the apartment house, shall be posted in a conspicuous place on the premises.”

In sum, if there is no agreement in place between the apartment owner and manager, the apartment owner cannot take a credit against the minimum wage. The apartment owner must be paid his/her full compensation in cash wages just as other employees. If the manager is required to live on the premises as a condition of employment, the apartment owner can only charge the manager two-thirds of the ordinary rental value of the apartment, up to the amounts specified in Wage Order 5. But of course, if the apartment manager chooses to live at the premises, the apartment owner can charge the full rental rate for the apartment.

Under California law, non-exempt employees can accrue overtime pay in two ways. First, an employee is entitled to overtime pay for any work in excess of eight hours in a single workday.

Second, an employee can accrue overtime for any work in excess of 40 hours in a single workweek. Whether the overtime pays is accrued under either manner, it is to be paid at a rate of one and one-half times the employee’s regular rate of pay. This rate steps up to two times the employee’s regular rate of pay for any work performed in excess of 12 hours in a single workday.

For apartment managers required to live on the premises, hours worked toward the accrual of overtime only includes time spent carrying out the assigned duties. In Isner v. Falkenberg/ Gilliam & Associates, Inc. (2008) 160 Cal.App.4th 1393, the California Court of Appeal made clear that time spent attending to personal matters, even if the employee was “on duty,” or in other

words, available to perform the assigned duties when required, is not considered part of an employee’s hours worked.

Thus, this time does not count toward overtime.

Tax Implications

The manner in which an apartment owner compensates an apartment manager has state and federal income tax implications. Apartment managers should consult a tax attorney for guidance regarding how to file tax returns based on the particular method in which they are compensated and the living arrangement, if any, between the manager and apartment owner.

About the Author: Colin P. Calvert is a partner in the Irvine office of the labor and employment law firm Fisher & Phillips LLP. Please do not hesitate to contact him if you have any questions or seek additional information. Mr. Calvert may be reached at (949) 798-2160.

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27

February General Membership Meeting Recap

W

e had an amazing turnout for our February General Membership Meeting, sponsored by Chase Commercial Term Lending — Team Schweer and McCarthy Roofing.

Lou Penrose welcomed our crowd, led the flag salute, and gave a brief Our 20, 30, 40 & 50 year members (2017). introduction about the Trade Show & Conference.

Craig Kirkpatrick took the stage to thank all the honorees of our annual celebration of the 20, 30, 40, & 50 year members. He thanked them for their continued support of the association.

What a way to celebrate! A special recognition for Ron & Carole Berg of C & R Management for celebrating 50 years as members!

Craig welcomed our new Vice A Duane Tonelli and Barbara Tonelli never miss Our Speaker, Rich Lombardi, offered an outstanding President, Legislative Council, Nicholas a meeting! discussion on taxes.

Dunlap up to the stage to give a brief legislative update on new laws and bills and programs. He had the privilege of Lou Penrose thanked Rich again for that might affect the association in the introducing our outstanding speaker, his fantastic presentation, then recognear future. As always, our members do Rich Lombardi to share his thoughts nized the PSC Members and started a great job of supporting our political and expertise to our full house. Rich mixing the tickets for the big drawing action committees to help fight these gave some great insight on what he was to see who would win which raffle prizes. issues head on. expecting for the upcoming tax season. Congratulations to all the lucky winners!

James Wohrman, AAOC’s Education Rich supplied multiple handouts that Another huge thank you to our PSC Chairman was next with information will prove to be helpful for members as Members, our Sponsors, and our 20, about upcoming educational seminars they work on their taxes.

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Celebrating their 50 years of membership, Ron & Carole Berg of C & R Management.

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29

Mistakes for Landlords to Avoid to Stay on the Right Side of the Law

W

e’re all secretly addicted to those late-night cop shows, or prison-centered television illustrations like Scared Straight.

There’s something about them that’s strangely intoxicating, that keeps your eyes glued to the screen and stops you from continuing to channel surf.

Despite this, none of us actually wants to end up behind bars. Landlords might be surprised to learn that there are a collection of errors that they can make that could result in a hefty fine, a lawsuit, or even some hard time. However,

with a little guidance, you’ll learn what to avoid and how to stay within the law when dealing with your tenants.

No landlord wants to do a bad job.

Keeping yourself educated about the law can not only protect yourself, but also the tenants that you rent to. While there will always be legislation that varies by state, here are some laws that all landlords should be aware of: 1. Discrimination It shouldn’t have to be explained that most discrimination is inherently wrong, and the Fair Housing Act is

BY OLIVIA CREIGHTON

in place to stop people from discriminating based on race, color, national origin, religion, sex, familial status, and disability. Some states also include things like immigration status and sexual orientation as a discriminatory factor within their own state laws, so it’s a good idea to look up the specific laws in your area. The severity of the case is ultimately what determines whether a landlord could face a fine or jail time, depending on the nature (i.e. violence, harassment, threats, etc.) of the discrimination. To stay in the clear, make sure you have your (like credit score range, deposit, criminal history, etc.) and apply this standard to all your applicants.

2. Failure to Make Disclosures Communication is obviously an important part of the landlordtenant relationship, but it is actually illegal to not disclose certain types of information. Be sure to look up

Mistakes — continued on page 32 30

Apartment News

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April 2018

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31

units, and carbon monoxide detectors. Should someone get hurt due to unsafe conditions, you could be liable for their accident.

Mistakes — continued from 30 what you are legally required to disclose in your state in order to avoid any legal ramifications, and be aware of changing legislation.

3. Illegal Provisions When drafting up a lease for a tenant, it is illegal to add certain provisions. Anything discriminatory, or that takes away certain tenant rights are not allowed. Each state has different laws that relate to what must be in the lease. The AAOC offers an Agreement to Rent or Lease that covers these requirements.

5. Refusal to Make Repairs Not maintaining your property could land you in hot water. If the lease doesn’t specify that the tenant is responsible for making repairs, the landlord is the one who must get it done. Should it not be completed, the renter can take matters into their own hands and do the repair themselves, and try to subtract the cost from their rent payment. They can also report the violation to the state safety instructor.

4. Failure to Provide a Safe Environment You’re required by law to provide a safe environment for a tenant to live in. This includes things like making sure there’s no mold, having up-to-date and working smoke detectors, properly working electrical

6. Ignoring Eviction Laws Be sure to check up on your state’s eviction legislation. Most require that the tenant be given notice of the lease termination before the eviction lawsuit can be filed, but some states have more requirements. If you’re trying to get rid of a tenant it is

important to do it the right way, and therefore avoid creating more trouble for yourself.

7. Tax Fraud It’s no secret that you have to pay taxes, and that it’s a universally irritating thing to do. But occasionally some people try to hide some of their income to reduce the amount owed, which is, not too surprisingly, against the law. Be honest with your earnings and pay what you owe; it’ll save you a lot of trouble in the long run. Plus, there are tons of property deductions you can utilize.

Make sure you’re getting your money’s worth.

8. Disregarding a Tenant’s Right to Privacy Just like everyone else, your tenants have a right to privacy. You must give a renter notice before entering the property, and can enter afterwards

Mistakes — continued on page 38

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April 2018

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35

Pulse on the

A Quarterly Review of Key Financial

4th Quarter 2017 Update Apartment Data/ Economic Indices

Orange County

USA

4th Qtr 2015

4th Qtr 2016

4th Qtr 2017

4th Qtr 2015

4th Qtr 2016

4th Qtr 2017

44

46

49

4,261

3,743

2,991

$669 Million

$41 Million

$529 Million

$52.2 Billion

$43.1 Billion

$41.9 Billion

• Actual Average Cap Rate

4.85

4.48

4.24

5.93

5.95

5.72

• Average Gross Rent Multiplier

15.02

15.33

15.66

12.42

13.40

14.29

• Price per Square Foot

$274

$320

$321

$141

$144

$151

$259,590

$284,848

$271,967

$142,488

$140,928

$151,006

$1,850

$1,945

$2,013

$1,205

$1,250

$1,306

Annual Effective Rent Growth

5%

3.1%

2.8%

4.9%

3.1%

2.6%

Concession Percentage

2%

1.7%

2%

3.3%

3.4%

3.3%

Average Occupancy Rate

96%

96.3%

96%

95.3%

95%

95%

Total Apartment Sales Transactions Total Sales Volume

• Price Per Unit Average Rent Level

Average Monthly Employee Wages** Apartment Building 2–4 Units Permits Issued by total # of units 5+ Units (not buildings)**

$4,119

$4,149

$4,352

$3,769

$3,845

$3,972

252

473

419

8,100

8,900

8,700

4,947

4,246

3,947

118,400

111,400

105,900

Data Source Qualifications

Source: Co-Star www.costar.com 5 unit + properties

Source: RealPage, Inc. www.realpage.com Primarily 100 unit + properties

Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted Source: U.S. Census Bureau: Privately owned, new construction

Consumer Price Index*

2%

2%

3.6%

0.7%

2.1%

2.1%

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Unemployment Rate**

5.1%

4.4%

3.9%

5.0%

4.7%

4.1%

Source: U.S. Bureau of Labor Statistics Reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net * For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties. ** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles– Long Beach–Anaheim, CA Metropolitan Statistical Area.

36

Apartment News

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April 2018

Marketplace

Data for the Apartment Investor

In GRM’s We Trust (?)

C

an markets be dumb? Can prices sometimes not reflect true “value”? Depends on the market.

Let’s start with stocks and bonds traded on major US exchanges as a benchmark. Participants there believe that publicly traded securities pricing is rig-resistant and that ticker prices at any given moment are a fair and accurate reflection of the collective knowledge of a vast marketplace.

But what about prices for Orange County apartment buildings where transactional volume is a tiny fraction of daily traffic on Wall Street. Can we trust in what some of the metrics seem to be telling us?

I refer to the closely watched Gross Rent Multiplier (GRM). The numbers have been in sizzle mode for two years (versus merely “very hot” during the four years prior to that).

The adjacent chart shows that the annual GRM on Orange County apartments has averaged well over 15 the past three 4th quarters, with Q4 2017 topping out at 15.66. That means that an OC apartment with $100,000 in gross scheduled income would theoretically sell for $1,566,000 (the data, sourced through CoStar, reflects the average of all 5+ unit sales in the county and includes properties of various ages, conditions and locations).

To our knowledge, the 4th quarter 2017 GRM is the highest in OC history, which begs the question: “Will buyers continue to show love for Orange County apartments at 15+

BY NICK LIEBERMAN

GRMs levels”?

Answer: Not likely. Not with oncoming higher interest rates taking effect.

The nation appears to be in the midst of an interest rate restructuring that could easily leave borrowing rates 1–2 percentage points above the cozy rate levels real estate markets had grown accustomed to. Fed Reserve money spigots are now firmly in the “off ” position following the central bank’s lavish $4 trillion cash infusion into the US economy from 2011 to 2016. That super cheap Fed money has been taken off the table is a healthy thing for long term market equilibrium, but a disrupting factor for now.

The bullet points below show how shifting interest rates could impact debt service, depending on the severity of hikes. We’ve used 3.75% as the pre-rate hike “norm” that prevailed through approximately mid-2017 for intermediate term apartment loan rates (5 to 7 year fixed) and juxtaposed that against sample payments in both 1% and 2% higher rate climates: • $1 million @ 3.75%, 30 year amortization: $55,574 annual debt service • $1 million @ 4.75%, 30 year amortization: $62,598 annual debt service • $1 million @ 5.75%, 30 year amortization: $70,229 annual debt service Higher interest rates put upward pressure on cap rates (meaning downward pressure on asset prices), and higher April 2018

cap rates in turn act as a suppressor of GRM’s (the higher the cap rate, the lower the GRM).

At a 15+ GRM, the true cap rate for Buyers could be 3-ish (notwithstanding the 4+ caps rates published on the chart). A 3 cap is virtually impossible to sustain if buyers can alternatively capture a 3% yield on triple A rated US Treasuries. We’re not there yet—the five-year Treasury yield is 2.65% as of this writing (3-5-18), but 3% by year end does not appear to be a stretch; the five-year yield was 2% one year ago.

However, just because GRMs may now be topping out in Orange County doesn’t mean that apartment prices will fall. As an offset to softening GRM’s, rents will continue to climb given the shortage of rentals relative to demand, AND, prices will tend to be buoyed by (1) low local unemployment (3.9% in Q4 2017) (2) handsome recent wage hikes—up 4.9% from Q4 2016 to Q4 2017 and (3) multifamily construction permitting at stable levels that won’t oversaturate the marketplace any time soon.

Moreover, the OC cache is real and ongoing. The county’s published multifamily cap rate of 4.24% in Q4 2017 was a dramatic 1.48 percentage points below the 5.72% nationwide rate. Investors see enhanced quality in OC and consider it a lower risk environment than other US locations, and that brings buyer demand.

www.aaoc.com

Pulse — continued on page 38 Apartment News

37

Pulse — continued from 37

Mistakes — continued from 32

At end of day, I do trust the GRM to make necessary repairs, do an numbers in OC and conclude that they inspection, or written permission are the natural byproduct of a healthy, to show potential future tenants the transparent, arms-length transaction rental. In the case of an emergency, driven apartment sector. The 15+ GRM a landlord can enter without notice. buyers have not been hosed or duped — 9. Wrongfully Keeping Security but note, what have heretofore been Deposits acceptable GRMs in a 3.75% interest rate Sometimes tenants cause damage to environment would certainly be far less a property, and you have no choice enticing in a 5–5.75% rate world. but to keep their security deposit to cover the cost of repairs. However, the law also requires that you give the renter an itemized list of the damages, and, should any money remain, return that to them within 21 days. Tenants could go to court for monetary damages if the deposit money is not handled correctly.

Did you know AAOC is on Facebook?

“Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!

10. Handling Abandoned Property Inappropriately There are certain procedures that must be followed when a tenant leaves property behind, although

they do vary slightly by state.

Generally, you must treat the items as abandoned property, and notify the owner of where they can pick it up, how long it will be held, etc. If the property is never picked up, then you may be able to sell or keep the items.

With legislation ever changing, it is important to keep up-to-date on the laws in your area. This knowledge could protect you from making mistakes that could lead to you being fined, or even sent to prison. As good as you may look in orange, no one wants to spend time behind bars and simply avoiding these simple errors could keep you on the right side of the law.

About the Author: Olivia Creighton is a Marketing and Communications Intern at Contemporary Information Corporation.

She is a recent graduate of Webster University with a strong foundation in customer service, goal setting and multitasking in fast-paced environments.

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From left to right: Randy, Bill, Tim & Sonya

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April 2018

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39

Your Legacy and Your Wishes

L

ast month, I introduced the topic of legacy planning and how this process differs from the more traditional estate planning undertaken by most income property owners.

My key point in that March 2018 column in Apartment News Magazine was that legacy planning is a process that requires calling upon a variety of expert resources.

Your Wishes & Goals

Property Considerations

to use your trusted advisors according to their particular areas of expertise. A good estate attorney plays an important role in making sure that you have the proper legal structure. A CPA helps to ensure that actions taken do not result in any unexpected tax consequence either now or upon inheritance.

However, even as you seek out these professionals, don’t forget the folks who are directly involved — your spouse, your heirs and most importantly, yourself.

Legacy Planning Coming Full Circle

The Legalities

BY TIMOTHY GORMAN REAL ESTATE BROKER/ CPA/ENTREPRENEUR

Your Goals & Wishes What does leaving a

legacy mean to you?

Tax Concerns

How do you make sure your wishes can be fulfilled?

As demonstrated in the infographic, legacy planning involves a number of different steps. The recommendation is

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April 2018

Determining your own wishes and goals is the starting point. Do some serious thinking about what, if any, type of legacy you would like to leave and how you might like to be remembered.

Your legacy is the gift that shapes the lasting impression you wish to leave behind. Financial and material aspects are important, but your legacy also encompasses the impact that your support and values can make upon the lives of others.

You may decide that now is the time to spend some money creating memories for your family. How long has it been since you have all taken a family trip together? Yes, you may need to cover the costs, but that trip might be an important part of the legacy that you are providing.

So, too, might be paying off school loans or helping your children buy a home. Underwriting the costs of a grandchild’s tuition to a special program or college may be more meaningful if done today rather than held in an inheritance trust.

Now also is the point at which you should consider whether you want your legacy plan to include philanthropic giving. Is there a particular organization, cause or institution to which you would like to make a special bequest? If yes, do some research and talk to others who know the organization. Check out Charity Navigator and similar nonprofit watchdogs.

Do some checking with the entities, themselves. Most universities, colleges

and hospitals have foundations or planned giving departments that can advise you as to all types of ways that charitable gifts or donations may be structured. Non-profit organizations and charities often have information on their websites as well as individuals to contact regarding how to specifically phrase your bequest. And, don’t forget to consult with your tax advisor.

As another important part of looking ahead to the future, think about how your heirs will perceive your legacy.

What is happening in their lives? Where are their priorities? Will they have the time, ability or desire to assume the responsibilities of income property ownership? What have you done or should you do to get them ready?

In terms of your real estate assets, ask yourself these questions: • How well do your family members understand the benefits of property ownership?

• Will your heirs appreciate the wealth-building head start that you are providing or will they simply cash out and sell off your assets?

• What about equity growth? How important will that be to your heirs?

• How do their priorities in terms of wealth building and wealth accumulation differ from yours?

• Do your heirs have the ability and/ or the desire to operate your properties at the same level as you have been doing?

These are questions which require very honest answers. Talk with your heirs. You may realize that you need to make some adjustments, seek ways to get them more actively involved or initiate a learning process.

About the Author: Timothy Gorman, CPA, became a broker in his father’s firm, WR Gorman & Associate, in 2013. He is joined by fellow broker, Randy Combs, MBA; and Sonya Loera, Realtor. The firm, founded 1972 by William (Bill) R. Gorman, specializes in personalized wealth building through real estate.

Bugs? Call Kevin Perhaps you have experienced “bugs” in your computer software. Nearly everyone has at some point and then they have to call an IT specialist to sort it out and get the “bugs” out.

The same goes for your insurance coverage. In almost all reviews we’ve conducted, we have found “bugs” in their insurance program. Most are not done intentionally by the agent or insurance company. Usually it is a result of trying to do too much by the insurance agent in an understaffed office.

PHD Insurance Brokers has a seasoned trained staff that will take their time to review your insurance portfolio. Not only will they be taking adequate time to review your situation, they will also be working with photos from an inspection performed by Kevin Hendrie. Kevin has over 10 years of experience surveying and taking photos before the review and quoting even takes place.

Clients have told us about being cancelled by a well-intentioned agent who felt it was their duty to always come in with the lowest premium. Often this approach backfires because the quoting company makes the coverage effective and then does the inspection. In many cases, the inspector finds a problem, tells the insurance underwriter and the policy is cancelled. This usually necessitates the apartment owner to go into a non-standard market for a year or more with substantially higher premiums. This is why it is crucial that an inspection is done prior to being quoted by an insurance company. Avoid having a cancelled policy due to the “bugs” being found after the policy is in place.

Call us now at (800) 640-4743 or (714) 534-6310 for a competitive quote with the “bugs” out at the start of the quoting process.

Call today.

Lee Hendrie President/CEO Author, Speaker, Consumer Advocate

Call 800 640-4743

www.phdinsurancebrokers.com info@phdinsurancebrokers.com License # 0462338 April 2018

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The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

“#1 REAL ESTATE TEAM IN ORANGE COUNTY” PER THE WALL STREET JOURNAL

4 UNITS | STANTON | $1,339,000 Large 4,360 sq.ft. 4plex in a nice area close to city of Cypress. (1) 3 Bedroom, 2 Bath & (3) 2 Bedroom, 2 Baths.

Separate gas & electric. Individual garages. Rents are low with good upside potential. Call for detailed set up.

SELL TODAY FOR A SUCCESSFUL TOMORROW. More than ever, a trusted real estate advisor is integral to wealth management. When you work with Stanfield Real Estate, you’re building a lasting relationship with advisors invested in helping you accomplish your long-term goals. Call us, let’s start your successful tomorrow, today.

MIKE THORNTON | REALTOR® | #1 APARTMENT AGENT IN O.C.* MICHAEL@STANFIELDREALESTATE.COM *Based on information from California Regional Multiple Listing Service, Inc. and/or other sources for number of apartment properties sold from 1/1/10 through 12/31/15. HÔM Sotheby’s International Realty and the HÔM Sotheby’s International Realty logo are registered (or unregistered) service marks used with permission. HÔM Sotheby’s International Realty is independently owned and operated. Sean DRE 01024996 Mike DRE 01236638 Designed by One Step Services 1-888-587-5301. © Copyright, all rights reserved.

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Apartment News

www.aaoc.com

April 2018

949.689.7587

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Cali Rentals Emerald Cove — Pinnacle Fred Arellano Properties MT Vernon Homes Oak View — Pinnacle

B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

BTUC

New PSC Members CloudKeyz 21900 Burbank Blvd. #3008A Woodland Hills, CA 92701 Contact: Shane Robinson (626) 390-1937

RentDynamics 595 S Riverwoods Parkway Logan, UT 84321 Contact: Alex Buchanan (866) 567-3557

Innovative Pest Solutions PO Box 927 Vista, CA 92085 Contact: Jeffrey Stafford (760) 758-9747

So Cal Builders 16252 Construction Circle East, Suite A Irvine, CA 92606 Contact: Rachelle Liberty (949) 559-8583

JRG Electric Co 13610 Imperial Hwy #12 Santa Fe Springs, CA 90670 Contact: Lily Giron (562) 926-7271

The Package Solver — Luxer One 5665 Power Inn Rd #140 Sacramento, CA 95824 Contact: Mikel Persky (949) 394-8176

LaundryUp 1070 N. State College Blvd.

Anaheim, CA 92806 Contact: Howard Lee (714) 533-7835

Westminster Asset LLC 13920 Hoover Street Westminster, CA 92683 Contact: Jay Vogelsang (714) 897-0772

Run Credit Checks via the INTERNET 24/7 and save up to $5.50 per applicant!

Interested? Call AAOC to set up your one-on-one demonstration TODAY!

(714) 245-9500

April 2018

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Apartment News

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Featuring

Product & Service Council Member:

Kitchen Renovation & Remodeling

Certified

I

f you are looking for a company that will take care of all your maintenance and janitorial needs; look no further. We are a multi-service maintenance company that specializes in rental properties. Our wide range of services take the stress out of renovating any rental unit while saving you money and time in the process. If you’re a property manager who needs a full apartment renovation or an independent investor who needs a quick residential turnover; we offer the maintenance solutions you need at prices to fit your budget. You can trust our uniformed and friendly professionals to deliver the highest quality services that will have your unit looking like new again. We are compliant depot (vendor number 903038) and net-vendor (vendor number 57535) certified which assures you of trustworthy and dependable services.

Plumbing

We are a full-service company that provides our clients with quality services. We are licensed, certified & insured, and our technicians drive fully-stocked vehicles with all necessary equipment and tools. We provide our customers with comprehensive and cost-effective plumbing solutions.

24-hour Emergency Flooding & Water Damage

Call the experts at MPM if you have a flood on your property or any water damage. We are available 24-7. Floods often result in water damage to the property and if not properly treated, they can cause extensive damage that can lead to health problems. Timing is critical to reduce damage; our licensed and certified technicians work compassionately, professionally and quickly to contain and repair the damage.

The kitchen is one of central spaces in an apartment or home and at times it can me most damaged space. We are Orange County’s apartment rental kitchen renovation experts who are acclaimed for efficiency, quality, and swiftness.

We specialize in apartment rental renovations as well as residential homes. If you are a property manager who needs a quick kitchen renovation that does not compromise quality or a smalls investor who needs a complete kitchen redesign; we renovate or rebuild to reflect the aesthetic preferences and logistical needs of our clients. We take on each step of the project, making the process easy and effortless for property managers.

Tub & Shower Re-glazing & More

Sometimes there is no need to go through the hassle and mess of replacing a bathroom wall, shower or counter tile. We can reglaze or refinish any tub and make it look new again in just hours.

With just a fraction of the cost of what you would pay to replace a tub; you can reduce your budget expense while getting a new looking tub that will be ready to use within hours. We specialize in all types of bathtubs, countertops, and bathroom vanities.

Pressure Washing

MPM can provide a one-time service or a weekly, bi-weekly, monthly or quarterly customized maintenance program to fit your budge. With the appropriate program, you can reduce your property’s expenses and have concrete surfaces looking like new. In most cases, we waive the initial cleanup fee and offer you the best rate for the frequency that meets your needs.

Call or email us for a free estimate and let us show you why we are OC’s trusted rental maintenance solutions.budge. With the appropriate program, you can reduce your property’s expenses and have concrete surfaces looking like new. In most cases, we waive the initial cleanup fee and offer you the best rate for the frequency that meets your needs We are the OC’s trust and reliable rental maintenance solutions, contact our friendly staff for a free estimate; T: 714-528-8550 E: millennialpm@outlook.com • Plumbing • Kitchen & Bath Renovation • Drywall Repair • Interior/Exterior Paint • Janitorial • Countertops & Cabinet Installation • Ceiling & Acoustic Repairs

• Carpet Cleaning & Restoration • Pressure Wash • Resurfacing & Refinishing • Appliance Installation • Unit Cleaning/Turn-overs • 24hr Emergency Plumbing • Licensed, Bonded & Insure

www.millennialoc.com

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Apartment News

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April 2018

PRODUCT & SERVICE COUNCIL MEMBERS’

Buyer’s Guide All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions CloudKeyz Shane Robinson 21900 Burbank Blvd. #3008A Woodland Hills, CA 92660 (626) 390-1937 shaner@cloudkeyz.com — www.cloudkeyz.com Parakeet Brad Huber 46 N. University Ave Provo, UT 84606 (801) 690-7980 brad.huber@goparakeet.com — www.2goparakeet.com

Accounting Services Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Accounting Software Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

The fastest growing property management software in the industry.

Air Conditioning & Heating Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Apartment Rental Publications & Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

See the Advertisers Index on Page 72 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

#1 nationwide provider of information and advertising services.

For Rent Media Solutions Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556, Fax (949) 261-9126 www.forrent.com Orange County Register Gordon Clark 625 N. Grand Ave Santa Ana, CA 92701 (714) 796-7038, Fax (714) 796-2328

Antimicrobial Services Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Apartment Market Research Data

Product & Service Council — continued on page 46

2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops.

See the Advertisers Index on Page 72 for the location of our ad.

ALN Data Laura Reese-Williams 2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553, Fax (972) 931-6251 sales@alndata.com — www.alndata.com Apartment data and market research.

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

April 2018

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Product & Service Council continued from page 45

RentPath Laura Lemansky 22365 El Toro Rd., Suite 171 Lake Forest, CA 92630 (949) 943-5177 llemansky@rentpath.com Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com

Apartment/Student Housing Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

LaundryUp Howard Lee 1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

Asset Management Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Attorneys Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 www.Ca-Eviction.com

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction.

See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Fisher & Phillips, LLP Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 cbaran@laborlawyers.com

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com — www.evictionlaw.com

Appraisal

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

See the Advertisers Index on Page 72 for the location of our ad.

Lee Walker Appraisals Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074, Fax (714) 744-1075 www.leewalkerappraisals.com

See the Advertisers Index on Page 72 for the location of our ad.

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

Apartment News

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

46

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

See the Advertisers Index on Page 72 for the location of our ad.

Text messaging services to help communicate with your customers.

Appliance Warehouse Darcy Wagner 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 darcyw@appliancewhse.com

Major appliances for apartments.

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

Multifamily brokerage and advisement services.

American Appliance Rentals Gil Brenner 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 gil@rentafridge.com — www.rentafridge.com

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com

Asphalt Sales & Service M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

www.aaoc.com

April 2018

Provide legal services on all employment related issues and Fair Housing discrimination claims.

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Bath Renovations Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

See the Advertisers Index on Page 72 for the location of our ad.

Custom & standard cabinets for all areas. No job too small!

Product & Service Council — continued on page 48

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Boiler Systems Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Get covered today!

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 whminc@pacbell.net Water Heater/boiler service and installation.

Buying Group Xpera Group Steven Grimes 10911 Technology Place San Diego, CA 92127 (858)-436-7770 sgrimes@xperagroup.com — www.xperagroup.com

Cabinets Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Fashion styles may change. Our commitment to our clients won’t.

Farmers was founded in 1928, a year before the crash. Back then, when others paid claims with IOUs, we paid cash. For over 80 years, we’ve followed a conservative investment approach. We don’t invest in junk bonds or financial derivatives. We are Farmers Insurance. And we are over 15,000 agents strong.

CURRENT SAVINGS OFFERS

Your local Farmers agent currently offers savings for: n

Home

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farmers.com for a complete listing of companies. Not all insurers are authorized to provide insurance in all states. Coverage is not available in all states.

Life Insurance issued by Farmers New World Life Insurance Company, 3003 77th Ave SE, Mercer Island, WA 98040.

Protecting Your Investment is my Top Priority.

949.943.3610

RICK HACKETT

Your Local Agent| CA License # 0832675

rhackett@farmersagent.com 33161 CAMINO CAPISTRANO, STE K2 SAN JUAN CAPISTRANO, CA 92675

April 2018

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Apartment News

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Product & Service Council continued from page 47

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Carpet Sales & Service

Carpet Cleaning

Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com

Millennial Property Maintenance Ines Mejia 221 W. Santa Fe Avenue Placentia, CA 92870 (714) 528-8550 millennialpm@outlook.com.com

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Carpentry

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

IS THE WORLD MOVING TOO FAST FOR YOU?

See PHD Insurance Brokers’ President Leland Hendrie’s letter on page 19.

Call us at (714) 534-6310 or (800) 640-4743 Email us at info@phdinsurancebrokers.com Visit our website at www.phdinsurancebrokers.com

Full apartment renovation and maintenance services

Apartment Turnover Specialists.

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

Cleaning Service Millennial Property Maintenance Ines Mejia 221 W. Santa Fe Avenue Placentia, CA 92870 (714) 528-8550 millennialpm@outlook.com.com

Full apartment renovation and maintenance services

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

West One Property Services Nishan Joshi 3160 E. La Palma Ave, Suite D Anaheim, CA 92806 (714) 575-1189 njoshi@gowestone.com.com

Coin-Operated Laundry Equipment License #0462338

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

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April 2018

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100, Fax (818) 989-7378 john@allvalleywasher.com — www.allvalleywasher.com Appliance Warehouse Darcy Wagner 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 darcyw@appliancewhse.com

CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302, Fax (626) 968-0643 gmadrid@cscserviceworks.com

Commercial Patio Heaters

Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Ste 750 Santa Ana, CA 92707 (949) 266-7000, Fax (714) 210-3777 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 72 for the location of our ad.

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com

Communications RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com

Computer Services RentDynamics Alex Buchanan 595 S Riverwoods Parkway Logan, UT 84321 (866) 567-3557 alex@rentdynamics.com

Product & Service Council — continued on page 50

Text messaging services to help communicate with your customers.

See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625, Fax (310) 643-6958

Coin-operated laundry equipment. See the Advertisers Index on Page 72 for the location of our ad.

Collections Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

David S. Schonfeld, Attorney at Law 801 E. Chapman Ave., Suite 214 Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com

Specializing in residential & commercial evictions.

Genesis Credit Management Josh Guerrero PO Box 25442 Los Angeles, CA 90025 (310) 857-0272 josh@genesiscred.com — www.genesiscred.com

Commercial Gas Grills AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 72 for the location of our ad.

April 2018

www.aaoc.com

Apartment News

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Product & Service Council

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

continued from page 49

Concrete Maintenance & Repair M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

See the Advertisers Index on Page 72 for the location of our ad.

CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Precision Concrete Cutting Bill Hokans 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400, Fax (801) 855-7150 bill@safesidewalks.com Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com

Parking lot maintenance.

General Contractor.

Construction

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Xpera Group Steven Grimes 10911 Technology Place San Diego, CA 92127 (858)-436-7770 sgrimes@xperagroup.com — www.xperagroup.com

Product & Service Council — continued on page 52

Serving California Since 1956

Coin-Operated

WASHERS/DRYERS Commission • Lease • Sales • Repairs Parts • Coin Boxes • Residential Services

QUALITY SERVICE AND INSTALLATION

TOLL FREE

1-800-473-8812 We Offer to You: • Commission Plan • Lease Plan • Purchase Plan

714-633-1811 • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

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A full service firm to provide legal representation to apartment owners and managers on any issue, including: • Tenant disputes • Evictions • Enforcement of rules • Mold or other habitability issues • Fair Housing • American with Disabilities claims • Workplace harassment • Discrimination We are mindful of litigation costs. We prepare personalized litigation plans. Your protection is our priority. www.wzllp.com Terence P. Carney tcarney@wzllp.com

Thomas B. Cummings tcummings@wzllp.com

1 Corporate Park Suite 200 Irvine, Ca 92606 Tel. No. (949) 975-1000 Fax (949) 756-0517

April 2018

We want to tell you about your roofing problems when it is sunny, rather than you telling us about your roofing problems when it is raining!

❏ Missing Asphalt Shingles

❏ Debris in Rain Gutters

❏ Missing or Cracked Composite Shingles

❏ Damaged or Missing Wood Shingles

❏ Failing Flat Roof Repair

❏ Cracked Mortar

Overlooking these issues will cost you more in the long run.

You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills.

CA License #910068

714-538-3330

Affordable and Reliable • Fully Insured • Re-Roofing and Repairs

April 2018

www.aaoc.com

Apartment News

51

Product & Service Council continued from page 50 Consulting 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops.

See the Advertisers Index on Page 72 for the location of our ad.

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org Xpera Group Steven Grimes 10911 Technology Place San Diego, CA 92127 (858)-436-7770 sgrimes@xperagroup.com — www.xperagroup.com

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Countertops

WICR Waterproofing & Decking Niki Bossonis 2651 E Chapman Ave #104 Fullerton, CA 92831 Ph: (714) 526-3584 niki@wicr.net — www.WICR.net

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812

See the Advertisers Index on Page 72 for the location of our ad.

Doors & Windows

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com

Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

Republic Windows & Doors Grant Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 grant@republiccompanies.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Multifamily brokerage and advisement services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Complete kitchen and bath restoration and refinishing company.

Advising clients with acquisition and dispositions of their apartment units.

H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

NEXT LEVEL Property Solutions, LLC Marie Kaplan (949) 244-2974 mariek@nextlevel-ps.com — www.nextlevel-ps.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Laminate, quartz & granite available. No job too small.

The Countertop Factory Shae Askew 2740 E. Coronado Street Anaheim, CA 92806 (562) 944-2450, Fax: (562) 9442470 info@thecountertopfactory.net — www.thecountertopfacory.net Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Deck Coatings, Magnesite Repairs, Waterproofing Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Drain Cleaning California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426, Fax (818) 758-5984 lbaldwin@lahydrojet.com

Draperies/Blinds/Window Coverings Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588, Fax (714) 532-2466 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

See the Advertisers Index on Page 72 for the location of our ad.

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 54

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April 2018

We’ve Moved to Another Location:

March 1

st

7472 Orangewood Ave. Garden Grove, Ca 92841 (Garden Grove Industrial Park, Southwest Corner of Orangewood & Western)

April 2018

www.aaoc.com

Apartment News

53

Product & Service Council

Electronic Signature

continued from page 52

DocuSign Tiffany Tanquary 221 Main Street, Suite 1000 San Francisco, CA 94105 (866) 219-4318 tiffany.tanquary@docusign.com — www.docusign.com

Electrical KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

DocuSign allows people to manage documents anytime, anywhere, on any device, securely.

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

JRG Electric Co Lily Giron 13610 Imperial Hwy #12 Santa Fe Springs, CA 90670 (562) 926-7271 myservice@jrgelectric.com — www.jrgelectric.com

Family owned business providing service to commercial, industrial & residential.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Electric Vehicle Products American Appliance Rentals Gil Brenner 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 gil@rentafridge.com — www.rentafridge.com

Apartment News

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Enviro Diagnostics Rick Rainey 5020 Campus Dr, Suite 111 Newport Beach, CA 92660 (949) 296-7520 rrainey@envirodiagnostics.com — www.envirodiagnostics.com

Environmental Services

Electric wiring & installation of car charges & charging stations.

54

A-Tech Consulting Casandra Williams 1748 W. Katella Avenue, Suite 112 Orange, CA 92867 (714) 390-6040 casandraw@atechinc.net — www.atechinc.net American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Environmental Consulting & Training

A-Tech Consulting Casandra Williams 1748 W. Katella Avenue, Suite 112 Orange, CA 92867 (714) 390-6040 casandraw@atechinc.net — www.atechinc.net

www.aaoc.com

April 2018

Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Enviro Diagnostics Rick Rainey 5020 Campus Dr, Suite 111 Newport Beach, CA 92660 (949) 296-7520 rrainey@envirodiagnostics.com — www.envirodiagnostics.com Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Servpro of Huntington Beach Jennifer Vejar 5362 Oceanus Dr, Unit D Huntington Beach, CA 92649 (714) 841-1695 office@servpro10481.com

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Evictions 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops.

See the Advertisers Index on Page 72 for the location of our ad.

Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Fencing & Gates Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602, Fax (800) 464-6400 rwoodbeck@ddtechusa.com — www.ddtechglobal.com

Financial Planning HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Fire & Flood Restoration Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Fitness Equipment Opti-Fit Fitness Solutions Stephan Hermann PO Box 6716 Folsom, CA 95763 (916) 880-5554, Fax: (866) 274-3488 stephan@opti-fit.com — www.opti-fit.com Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com

Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

Flooring Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

FSI – Total Floor Care Bethany Legler 3033 Oak St. Santa Ana, CA 92707 (657) 249-0594 bethany.legler@servicesbyfsi.com — www.servicesbyfsi.com Total floor acre, flooring, upholstery care, restoration.

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Rainbow International of Orange County Maria Herrera 1274 N. Red Gum St. Anaheim, CA 92806 (888) 778-3492 mariahocrainbowoc@outlook.com — www.rainbowintl.com/orangecounty Restoration Management Company Michelle Lopez 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Service First Restoration Inc. Carolyn Padilla 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (855) 883-4778 carolynp@callservicefirst.com — www.callservicefirst.com Servpro of Huntington Beach Jennifer Vejar 5362 Oceanus Dr, Unit D Huntington Beach, CA 92649 (714) 841-1695 office@servpro10481.com Shield Fire Protection Matt Sather 29391 Valerio Court Laguna Niguel, CA 92677 (949) 388-6556, Fax (949) 613-8367 matt@shireldfireprotection.com — www.shieldfireprotection.com

Product & Service Council — continued on page 56

NFPA 25 Fire Sprinkler inspections and 5 year re-certifications, repairs, service and maintenance.

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

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General Contractor

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Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Turnaround Solutions, LLC Geoff Miller 134 Lomita El Segundo, CA 90245 (310) 873-7331 geoff@turnaroundsolutions.info — www.turnaroundsolutions.info Urban Surfaces Nicole Sims 1121 Olympic Drive Corona, CA 92881 (951) 223-4645 nicole@urbansurfaces.com — www.urbansurfaces.com V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com See the Advertisers Index on Page 72 for the location of our ad.

Furniture Rental AFR Furniture Rental Stacey Reyes 3330 Garfield Avenue Commerce, CA 90040 (213) 259-4367, Fax: (323) 728-2143 sreyes@rentfurniture.com — www.rentfurniture.com Furniture rental for residents.

CORT Aimee Palmer 2450 Main Street Irvine, CA 92614 (949) 852-0711 Aimee.palmer@cort.com — www.cort.com

Cost-effective, convenient & hassle-free — furniture rental is the smart, flexible alternative for times of transition.

Garage Doors

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com General Contractor.

PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Service First Restoration Inc. Carolyn Padilla 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (855) 883-4778 carolynp@callservicefirst.com — www.callservicefirst.com So Cal Builders Rachelle Liberty 16252 Construction Circle East, Suite A Irvine, CA 92606 (949) 559-8583 rachelle@socalblds.com — www.socalblds.com

Handyman

Republic Garage Doors Gayle Gunnison 2623 W. Woodland Dr. Anaheim, CA (714) 527-2804, Fax (714) 527-3014 www.republicgaragedoors.com

See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc.

Over 70+ years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations

Ask for: Ray Roberts, RPA 3532 Katella Avenue, Suite 111, Los Alamitos, California 90720

(562) 430-3588

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www.rayrobertsrealty.com April 2018

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Heating & Air Conditioning Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Inspections Xpera Group Steven Grimes 10911 Technology Place San Diego, CA 92127 (858)-436-7770 sgrimes@xperagroup.com — www.xperagroup.com

Insurance Brian Berg Insurance Services, Inc. Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 966-3013 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com

Interior Design Color Design Development Group Kimberly Laten 8390 E. Via de Ventura, Suite #F110-117 Scottsdale, AZ 85258 (480) 251-7757 kimberly@colordesignllc.com — www.colordesignllc.com Straight Designs Barbie Esparza 3028 East 11th Street Los Angeles, CA 90023 (323) 261-3028 accounts@straightdesigns.com — www.straightdesigns.com

Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Internet Services

Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610, Fax (949) 943-3611 rhackett196@gmail.com — www.farmersagent.com/rhackett

Advertising firm specializing in Websites, Search & Social Media Marketing.

We help homeowners defer or reduce capital gains taxes.

Provide insurance consulting & coverage.. See the Advertisers Index on Page 72 for the location of our ad.

ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500, Santa Ana, CA 92705 (714) 975-8429, Fax: (714) 975-8966 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

PHD Insurance Brokers, Inc. Kevin L. Hendrie 12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 KHendrie@phdinsurancebrokers.com

Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured). See the Advertisers Index on Page 72 for the location of our ad.

Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 mike@reyinsuranceservices.com — www.reyinsuranceservices.com State Farm — Sarah Atkinson Agency Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351, Fax (714) 373-5519 sarah@atkinsonagency.com Providing insurance and financial services.

The Liberty Company Insurance Brokers, Inc Gary A. Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com ” www.libertycompany.com

Real Estate Insurance specializing in multi-family. See the Advertisers Index on Page 72 for the location of our ad.

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

#1 nationwide provider of information and advertising services.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

KnockRentals.com Maile Eubank 999 N. Northlake Way Seattle, WA 98103 (559) 930-2234 maile@knockrentals.com — www.knockrentals.com Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com

Janitorial Services S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Landscapes/Hardscapes Agricultural Pest Control Services BreeAnn Richardson 997 Maine Ave Lakeside, CA 92040 (800) 695-8565 brichardson@agpest.com — www.agpest.com Bugs Away Exterminators BrightView Tree Care Services Michael Lourenco 1960 S. Yale Santa Ana, CA 92704 (949) 536-1966 Michael.lourenco@brightview.com — www.brightview.com Critical Environments, Inc. Christy Babbitt 2973 Randolph Ave Costa Mesa, CA 92626 (714) 323-9138 cbabbitt@criticalenv.com — www.criticalenv.com

Landscape maintenance, management, construction and arborcare.

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Junk Removal Junk Studz, LLC Ben Pourcho 120 Tustin Avenue, Suite C #1125 Newport Beach, CA 92663 (949) 315-8999 junkstudz@gmail.com — www.junkstudz.com

Kitchen Renovations Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

April 2018

Forever Lawn Pacific Coast Denise Karmie 571 I-B Crane Street Lake Elsinore, CA 92532 (951) 335-4534 denise@pc.foreverlawn.com — www.foreverlawn.com/pc Sales and installation of synthetic turf products.

Park West Tree Care Jessica Weber 22421 Gilberto, Suite F Rancho Santa Margarita, CA 92688 (951) 333-1269 jmweber@parkwestinc.com — www.parkwestinc.com Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Product & Service Council — continued on page 58

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Product & Service Council continued from page 57

Universal Site Services Shilo McGrew 1440 N Harbor Blvd, Ste 900 Fullerton, CA 92583 (213) 215-4867 smcgrew@universalsiteservices.com

JRG Electric Co Lily Giron 13610 Imperial Hwy #12 Santa Fe Springs, CA 90670 (562) 926-7271 myservice@jrgelectric.com — www.jrgelectric.com

Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

iSuite360 17901 Von Karman Ave, Suite 600 Irvine, CA 92614 (800) 217-2169 christopher@isuite360.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Family owned business providing service to commercial, industrial & residential.

Lending Institutions Bank of America Mortgage Brett Robinson 1200 Newport Center Dr., #250 Newport Beach, CA 92660 (949) 467-7314 brett.robinson@bankofamerica.com Berkadia Michael Thagard 2020 Main Street Irvine, CA 92614 (949) 223-0610 michael.thagard@berkadia.com — www.berkadia.com CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

See the Advertisers Index on Page 72 for the location of our ad.

Interior/exterior lighting installation, maintenance & service.

Mailboxes Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

The Package Solver — Luxer One Mikel Persky 5665 Power Inn Rd #140 Sacramento, CA 95824 (949) 394-8176 mikel@thepackagesolver.com — www.thepackagesolver.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

Maintenance, Repairs, Products

Luther Burbank Savings John Fisher 20 Pacifica, Suite 600, Irvine, CA 92618 (949) 428-8057 jfisher@lbsavings.com — www.lutherburbanksavings.com NorthMarq Capital Joe Giordani 500 Newport Center Dr Ste 650 Newport Beach, CA 92660 (949) 717-5206 jgiordani@northmarq.com — www.northmarq.com Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

Business Banking, Apartment Loans/Commercial Loans.

Lighting Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Bar-B-Clean Bryan Weinstein 24655 Las Patranas Yorba Linda, CA 92887 (818) 470-6350 bryan@bar-b-clean.com — www.bar-b-clean.com

Barbecue cleaning, repair, maintenance and replacement

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

See the Advertisers Index on Page 72 for the location of our ad.

FSI – Total Floor Care Bethany Legler 3033 Oak St. Santa Ana, CA 92707 (657) 249-0594 bethany.legler@servicesbyfsi.com — www.servicesbyfsi.com Total floor acre, flooring, upholstery care, restoration.

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Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

Millennial Property Maintenance Ines Mejia 221 W. Santa Fe Avenue Placentia, CA 92870 (714) 528-8550 millennialpm@outlook.com.com

Full apartment renovation and maintenance services

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Universal Site Services Shilo McGrew 1440 N Harbor Blvd, Ste 900 Fullerton, CA 92583 (213) 215-4867 smcgrew@universalsiteservices.com WICR Waterproofing & Decking Niki Bossonis 2651 E Chapman Ave #104 Fullerton, CA 92831 Ph: (714) 526-3584 niki@wicr.net — www.WICR.net

Marketing KnockRentals.com Maile Eubank 999 N. Northlake Way Seattle, WA 98103 (559) 930-2234 maile@knockrentals.com — www.knockrentals.com Lease Labs Mark Ham 2251 San Diego Ave, Suite A-150 San Diego, CA 92110 (619) 233-4700 mark@leaselabs.com — www.leaselabs.com

Mold Remediation

Moving & Mobile Storage

Paint Sales & Service

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Right Movers Tim O’Green 2631 Michelle Dr. Tustin, CA 92780 (714) 800-3559 tim@rightmovers.biz

Behr Paint Lori Flores 3400 W. Segerstrom Ave. Santa Ana, CA 92704 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Benjamin Moore & Co Theresa Miller 3441 Temple Avenue Pomona, CA 91768 (510) 491-1525 teri.miller@benjaminmoore.com — www.benjaminmoore.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Service First Restoration Inc. Carolyn Padilla 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (855) 883-4778 carolynp@callservicefirst.com — www.callservicefirst.com

Odor Removal Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Servpro of Huntington Beach Jennifer Vejar 5362 Oceanus Dr, Unit D Huntington Beach, CA 92649 (714) 841-1695 office@servpro10481.com

Ornamental Iron Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Paint Manufacturer & Supplier

CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com Color Design Development Group Kimberly Laten 8390 E. Via de Ventura, Suite #F110-117 Scottsdale, AZ 85258 (480) 251-7757 kimberly@colordesignllc.com — www.colordesignllc.com EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Product & Service Council — continued on page 60

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Product & Service Council

Parking Enforcement

continued from page 59

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Patrol Services

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2– 4 units

Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

• 5+ units

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

Pest Control Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com Agricultural Pest Control Services BreeAnn Richardson 997 Maine Ave Lakeside, CA 92040 (800) 695-8565 brichardson@agpest.com — www.agpest.com Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Fenn Termite & Pest Control Hillary Day 7322 Walnut Avenue Buena Park, CA 90620 (714) 736-9000 Hillary.day@fennpest.com — www.fennpest.com Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com Heat treatment equipment & training for bedbugs.

Innovative Pest Solutions Jeffrey Stafford PO Box 927 Vista, CA 92085 (760) 758-9747 compliance@birdsolutions.com — www.innovativepestsolutions.com

nlieberman@cox.net www.bonafidemortgage.com

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Lloyd Pest Control 566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com

See the Advertisers Index on Page 72 for the location of our ad.

Western Exterminator Jason Bennett 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199 jbennett@west-ext.com — westernexterminator.com

Residential and commercial pest control and termite control since 1921.

Plumbing, Contractors & Supplies ARK Plumbing Elana Montgomery 5132 Bolsa Ave., Ste. 106 Huntington Beach, CA 92649 (949) 544-3343 arkplumbing247@gmail.com — www.ark247.net California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Millennial Property Maintenance Ines Mejia 221 W. Santa Fe Avenue Placentia, CA 92870 (714) 528-8550 millennialpm@outlook.com.com Full apartment renovation and maintenance services

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

April 2018

Pool/Spa Service & Repair Clear Expectations Michael West 2372 Morse Avenue, Suite 505 Irvine, CA 92614 (949) 316-1116 mwest@clearexpectations.net www.clearexpectations.net/orange-county

Pressure Washing Universal Site Services Shilo McGrew 1440 N Harbor Blvd, Ste 900 Fullerton, CA 92583 (213) 215-4867 smcgrew@universalsiteservices.com

Property Management

JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 www.jle1.com — denise@jle1.com

LoCali Management Group Nathan Poth 1109 Victoria St. #C Costa Mesa, CA 92627 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com

KRH Management, Inc. Kari Horii 19572 Drybrook Ln Huntington Beach, CA 92646 (310) 745-8004 kari@krhmngmt.com — www.krhmanagementinc.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com

The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

See the Advertisers Index on Page 72 for the location of our ad.

Boutique style property management.

www.mgtworks.com We provide apartment property management in Southern California. See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 62

Full service property management provider for 16+ units.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 don@aimproperties.net — www.aimproperties.net Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 laureld@consensyspm.com — www.consensyspm.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com

Pest Control for Professionally Managed Properties OFFICE

RETAIL

INDUSTRIAL

RESIDENTIAL

Eco-Friendly Solutions | Serving Southern California

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 pdunlap@dpgre.com — www.dpgre.com

Pest Control

Pigeon Control

Termite Control

Rodent Control

Bee Control

Gopher Control

1.877.522.2377 | www.AccessExt.com April 2018

www.aaoc.com

Apartment News

61

Product & Service Council continued from page 61

Monterey Group 16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978 marketing_monterey@yahoo.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Prestige Property Management Brad Clark 1500 Adams Ave., Ste #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812

40 Years of Property Management Experience in Orange County.

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com Westminster Asset LLC Jay Vogelsang 13920 Hoover Street Westminster, CA 92683 (714) 897-0772 jayv.hw@gmail.com — www.hwseniorliving.com WSH Management Anthony Sandoval 18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com

JWilliams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net

Property Management Software

Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657, Fax (510) 903-2586 sales@renoirstaffing.com — www.renoirstaffing.com

15+ years of experience in managing multi-family and senior apartments.

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 72 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 3, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693

CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

The fastest growing property management software in the industry

See the Advertisers Index on Page 72 for the location of our ad.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124, Fax: (714) 558-2777 pconzelman@satellitemanagement.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Steadfast Management Company, Inc. Anissa Kennedy 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 akennedy@steadfastmgmt.com

Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 info@sullivanpm.com — www.sullivanpm.com

iSuite360 17901 Von Karman Ave, Suite 600 Irvine, CA 92614 (800) 217-2169 christopher@isuite360.com RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Provides property management & consultation services in the multifamily industry.

For 30 years, we have provided qualified employees to the property management industry.

The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

See the Advertisers Index on Page 72 for the location of our ad.

Rain Gutters Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534, Fax (714) 894-6234 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 72 for the location of our ad.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

Text messaging services to help communicate with your customers.

Real Estate/Investments

Property Management Staffing & Training

2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org

BG Multifamily Jay Lopeman 3330 Cumberland Boulevard, Suite 500 Atlanta, GA 30339 (678) 873-0728 jlopeman@bgmultifamily.com — www.bgmultifamily.com

Most trusted recruiting & staffing resource provider in the multifamily industry for 30 years.

HUD consultant, landlord incentives for Section 8, Education workshops.

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 64

62

Apartment News

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April 2018

NEW Stain Resistant Carpet

1

Vinyl Planks from

1

New Pad $ 15 Includes and Installation

$ 15 (material only)

Strong Durable Plush Carpet

Laminate Flooring from

sq. ft.

1

New Pad $ 25 Includes and Installation sq. ft.

sq. ft.

1

$ 15 (material only) sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

40

Years in Orange County!

• Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Sat. 10:00 A.M. to 2:00 P.M. Closed Sunday LICENSE #1014622

April 2018

www.aaoc.com

Apartment News

63

Product & Service Council continued from page 62

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

NorthMarq Capital Joe Giordani 500 Newport Center Dr Ste 650 Newport Beach, CA 92660 (949) 717-5206 jgiordani@northmarq.com — www.northmarq.com Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com Prestige Property Management Brad Clark 1500 Adams Ave., Ste #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

ProActive Realty Investments Rita Aguila 1913 E. 174th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 72 for the location of our ad.

We are the leading screening and risk management provider for the multifamily industry.

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 dvh@dmsmithco.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998, Fax (714) 255-8489 info@wrgorman.com

Realtors Commercial Alliance of Orange County (RCAOC) Roxie McClintock PO Box 17921 Anaheim Hills, CA 92817-7921 (714) 432-1830 rcaoc.ae.roxie@gmail.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 72 for the location of our ad.

H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Marcus & Millichap Bryce Dunks 19800 MacArthur Blvd., Ste 150 Irvine, CA 92612 (949) 419-3200, Fax (949) 833-0701 Bryce.dunks@marcusmillichap.com www.marcusmillichap.com See the Advertisers Index on Page 72 for

Apartment News

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Service First Restoration Inc. Carolyn Padilla 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (855) 883-4778 carolynp@callservicefirst.com — www.callservicefirst.com WICR Waterproofing & Decking Niki Bossonis 2651 E Chapman Ave #104 Fullerton, CA 92831 Ph: (714) 526-3584 niki@wicr.net — www.WICR.net

Roofing CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com Guardian Roofs by Sudduth Construction Inc. Steve Sudduth 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 paightonguardian@gmail.com — www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years.

Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com

Reconstruction

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

www.aaoc.com

See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-1258, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Roofing Southwest David Federly 2401 E. Magnolia St. Phoenix, AZ 85034 (480) 752-8550 davidf@roofingsouthwest.com — www.roofingsouthwest.com Roofing and waterproofing services.

Product & Service Council — continued on page 66

the location of our ad.

64

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

April 2018

ARE YOU LOOKING FOR

QUALITY, SAFETY & PERFORMANCE?

A40 on Stainless Pedestal and Rugged Cast Aluminum Patio Base

Over the years, we’ve often been told by unhappy property managers that their community grills have been used in the evening and left on all night. Our solution? The S27T, S36T and A40T. They all feature the PGS FuelStop® - our exclusive, built-in mechanical one-hour gas flow timer that shuts off the gas supply after one hour of use. Combine this great feature with our commitment to producing highly efficient burner systems, our use of materials that get the heat to the cooking grids quickly, and the result is the ultimate “green” Performance Grilling System! PGS grill materials, chosen to last, keep our grills on the patio and not in a landfill.

Additional Models and Configurations Available. Available in Natural Gas and Propane Fuels. We stock all PGS replacement parts. One Year Parts Warranty on T Series.

PGS FuelStop® One-Hour Gas Flow Timer

S27TNG with S27NPED Pedestal Base

S36T with SS Door Kit

Laser Etched Control Panels, Theft Proof knobs and Series 304 Commercial Grade Stainless Steel used in all Legacy Models.

DEFINING THE OUTDOOR GRILLING & COMFORT HEAT EXPERIENCE SINCE 1966

S27T in masonry island with doors (S27T + MDS L30) ETL/Intertek Certified with Timers

2641 Du Bridge Ave. Irvine, CA 92606 | 949-474-3070 www.aeicorporation.com

April 2018

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Apartment News

65

Product & Service Council

Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

continued from page 64

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200, Fax (562) 928-1288 steve@royalroofing.com — www.royalroofing.com

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Signal 88 Security of Orange County Richard Sandoval 2230 W. Chapman Ave. Orange, CA 92868 (855) 496-1771 rsandoval@signal88.com — www.signal88.com

Provide visible security patrol for multifamily housing.

USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org

H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Staffing Service

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 72 for the location of our ad.

Security Services

Tax & Financial Planning

AP Staffing Teresa Mendoza 1905 E. 17th Street, Suite 208 Santa Ana, CA 92705 (949) 783-8350 teresa@apstaffing.net — www.apstaffing.net Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562, Fax (800) 819-7892 Scott@go-staff.com — www.go-staff.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

See the Advertisers Index on Page 72 for the location of our ad.

We help homeowners defer or reduce capital gains taxes.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com South Coast Investment Advisors, LLC Kelly Clyde 4041 MacArthur Blvd., Suite 240 Newport Beach, CA 92660 (877) 922-7242, Fax: (949) 825-7541 kelly@southcoastinvest.com — www.southcoastinvest.com

Telecommunications Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

1031 Exchanges H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Landscape Care

Our services include: • Arbor Care — The trees on your property are one of the most important asset values of your landscape. Our team of arborists create and deliver multi-year tree management/maintenance schedules designed to get the most from your trees in terms of health, ascetics and safety.

• Irrigation Management — An automatic, operational, and efficient irrigation system is critical to the success and sustainability of the landscape We are verse in the latest technological updates. The result of this hands-on approach is savings in water use and money.

• Plant Health Care — The landscape Critical Environments maintains and manages is a critical part of our ecology. When provided an opportunity, we always choose the most environmentally sound method.

This approach to landscape management and the use of integrated pest management leads to long term sustainability and creates an overall healthier environment.

• Landscape Enhancement — We partner with our clients to maintain and keep their landscape looking the best that they can at all times.

Whether it is a routine seasonal color rotation or a major renovation, we install only the best quality plant material. The end result is a better looking and longer lasting landscape.

714-619-8888 • www.criticalenv.com 66

Apartment News

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April 2018

Apartment Owners, Landlords, Income Property Owners

     

Employment Practices Liability Property Insurance Liability Insurance Business Crime Insurance Business Income Coverage Cyber Liability & Data Breach

     

Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains Guaranteed Replacement Cost Worker’s Compensation Insurance

Theresa Simes Agency Premiere Income Property Insurance

714-966-3000

TSimes@FarmersAgent.com Serving all of California & Arizona CA Lic. # 0647512

www.farmers.com/tsimes

Towing

Waste & Recycling

Waterproofing

Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Messina Operative Protection Services Melessia Messina 1351 N. Miller St., Ste. 202 Anaheim, CA 92806 (714) 646-9937 m.messina@mopsecurity.com — www.mopsecurity.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042 rchjr@pacbell.net

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Towing company with 4 locations in Orange County.

Training Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Tree Service BrightView Tree Care Services Michael Lourenco 1960 S. Yale Santa Ana, CA 92704 (949) 536-1966 Michael.lourenco@brightview.com — www.brightview.com Park West Tree Care Jessica Weber 22421 Gilberto, Suite F Rancho Santa Margarita, CA 92688 (951) 333-1269 jmweber@parkwestinc.com — www.parkwestinc.com

Utilities & Sub Metering Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274, Fax (714) 973-5504 Mary.finn@sce.com — www.sce.com

Video Commercials NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Water Heaters ARK Plumbing Elana Montgomery 5132 Bolsa Ave., Ste. 106 Huntington Beach, CA 92649 (949) 544-3343 arkplumbing247@gmail.com — www.ark247.net California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Roofing Southwest David Federly 2401 E. Magnolia St. Phoenix, AZ 85034 (480) 752-8550 davidf@roofingsouthwest.com — www.roofingsouthwest.com

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

WICR Waterproofing & Decking Niki Bossonis 2651 E Chapman Ave #104 Fullerton, CA 92831 Ph: (714) 526-3584 niki@wicr.net — www.WICR.net

Roofing and waterproofing services.

See the Advertisers Index on Page 72 for the location of our ad.

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Website Development/Online Advertising

Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Windows & Doors

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275, Fax (951) 600-0974 mikemills@milgard.com — milgard.com

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Water heater repair and replacement including residential, tankless, and commercial.

Water Heater Man, Inc. Tommy Guerra 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570, Fax: (530) 274-3001 laoffice@waterheatersonly.com — www.waterheatersonly.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net Republic Windows & Doors Grant Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 grant@republiccompanies.com

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

April 2018

www.aaoc.com

Apartment News

67

ADVERTISERS’ INDEX

Category

See page 70 for alphabetical listings

AIR CONDITIONING & HEATING

COIN-OPERATED LAUNDRY EQUIPMENT

JM Air Conditioning & Heating............................40

ACE Commerical Laundry Equipment, Inc......22

APPLIANCES—REPAIRS, PARTS, RENTALS

National Service...........................................................50

Lin-Ed’s Appliance Service & Repair...................45

COLLECTIONS

EVICTIONS

PAINT SALES & SERVICE

Block & Associates......................Inside Back Cover

Rash Yambo Decking & Stairs...............................30

Duringer Law Group, PLC.......Inside Front Cover

S M Painting Corp.......................................................22

Wesierski & Zurek, LLP..............................................50

Sondance Painting.....................................................18

FENCING & GATES

Alertt Access Gate Controls....................................13 Buffalo Maintenance, Inc.........................................15 FLOORING, REPAIRS, TILE

Brent Collins Construction......................................26

PEST CONTROL

Access Exterminator Service..................................61 Clearvue Technologies.............................................39 Lloyd Pest Control......................................................71 PLUMBING, CONTRACTORS SUPPLIES

Aarow Drain & Plumbing..........................................4

ORCO Apartment Suppy.........................................53

Block & Associates......................Inside Back Cover

Buffalo Maintenance, Inc.........................................15

R&B Wholesale Distributors, Inc. .......Back Cover

Duringer Law Group, PLC.......Inside Front Cover

Carpet Crafts.................................................................63

RSSA Home Improvement......................................23

CONCRETE MAINTENANCE & REPAIR

V & S Carpet and Flooring Services....................69

APPRAISALS/VALUATIONS

C & C Paving Company, Inc....................................48

GATED ENTRIES

Lee Walker Appraisals...............................................22

CONSTRUCTION

Alertt Access Gate Controls....................................13

ASPHALT SALES & SERVICE

Brent Collins Construction......................................26

HANDYMAN

JLE Property Management Inc.............................33

C & C Paving Company, Inc....................................48

Buffalo Maintenance, Inc.........................................15

South Coast Construction & Repair....................32

ProActive Realty Investments Inc........................14

ATTORNEYS

CONSULTING

HEATING & AIR CONDITIONING

Roberts Management & Investments...............56

Block & Associates......................Inside Back Cover

The Art of Property Management.......................18

JM Air Conditioning & Heating............................40

South Coast Real Estate & Property Mgmt......10

Duringer Law Group, PLC.......Inside Front Cover

COUNTERTOPS

INSURANCE

Wesierski & Zurek, LLP..............................................50

The Countertop Factory...........................................19

Farmers Insurance — Rick Hackett....................47

BATHROOM RENOVATIONS

South Coast Construction & Repair....................32

DECK COATINGS, MAGNESITE REPAIRS,

Farmers Insurance — Theresa Simes Agency.............................................66

WATERPROOFING

BATHTUB REFINISHING

All Coatings Management........................................9

Bath Crafters..................................................................40

Brent Collins Construction......................................26

BBQ & GRILL SERVICES

Buffalo Maintenance, Inc.........................................15

AEI Corporation...........................................................65

Rash Yambo Decking & Stairs...............................30

PHD Insurance Brokers, Inc.............................41, 48 KITCHEN RENOVATIONS

RSSA Home Improvement......................................23 South Coast Construction & Repair....................32

California Rooter & Plumbing................................29 ORCO Apartment Suppy.........................................53 PORCELAIN REFINISHING

Bath Crafters..................................................................40 PROPERTY MANAGEMENT

The Art of Property Management.......................18 RAIN GUTTERS

Argos Home Systems................................................22 Out of the Gutter .......................................................49 REAL ESTATE INVESTMENTS

CBRE................................................................... Insert, 25 Hom Sotheby’s International Realty — The Stanfield Group...................................................42 ProActive Realty Investments Inc........................14

LANDSCAPING

South Coast Real Estate & Property Mgmt......10

Critical Environments, Inc. .....................................66

SVN/Vanguard Investment Properties..............12

LEAK DETECTION

SVN/Vanguard Investment Properties—

BLINDS

DECKING

Apex Window Decor.................................................14

All Proof Decks.............................................................54

CABINETS/REFINISHING

DOORS, WINDOWS

Brent Collins Construction......................................26

California Replacement Windows.........................7

RSSA Home Improvement......................................23

RSSA Home Improvement......................................23

South Coast Construction & Repair....................32

DRAINS

The Cabinet Depot.....................................................26

Aarow Drain & Plumbing..........................................4

CARPENTRY

California Rooter & Plumbing................................29

Brent Collins Construction......................................26

DRAPERIES/BLINDS/WINDOW COVERINGS

Buffalo Maintenance, Inc.........................................15

Apex Window Decor.................................................14

CARPETS

R&B Wholesale Distributors, Inc. .......Back Cover

Carpet Crafts.................................................................63

DRYWALL

ORCO Apartment Suppy.........................................53

Brent Collins Construction......................................26

Buffalo Maintenance, Inc.........................................15

R&B Wholesale Distributors, Inc. .......Back Cover

ELECTRICAL

R&B Wholesale Distributors, Inc. .......Back Cover

V & S Carpet and Flooring Services....................69

Buffalo Maintenance, Inc.........................................15

MOLD REMEDIATION

California Rooter & Plumbing................................29

CARPET CLEANING

ENVIRONMENTAL SERVICES

American Environmental Specialists..................19

ORCO Apartment Suppy.........................................53

V & S Carpet and Flooring Services....................69

A-Tech Consulting, Inc. ............................................43

ORNAMENTAL IRON

WINDOWS

CLEANING SERVICES

American Environmental Specialists..................19

Alertt Access Gate Controls....................................13

California Replacement Windows.........................7

Wesierski & Zurek, LLP..............................................50

Brent Collins Construction......................................26

RSSA Home Improvement......................................23

V & S Carpet and Flooring Services....................69

68

Apartment News

www.aaoc.com

California Rooter & Plumbing................................29 LENDING

American First Credit Union...................................70

ROOFING

Bona Fide Mortgage..................................................60

Dale’s Roofing...............................................................55

Chase Multifamily Lending.......................................2 MAIL BOXES

ORCO Apartment Suppy.........................................53 R&B Wholesale Distributors, Inc. .......Back Cover MAINTENANCE, REPAIRS, PRODUCTS

Brent Collins Construction......................................26

April 2018

Webster.....................................................................59 W. R. Gorman................................................................38

Guardian Roofs.............................................................20 McCarthy Roofing........................................ Insert, 51 McCormack Roofing..................................................27 Royal Roofing................................................................17 SECURITY SERVICES

Alertt Access Gate Controls....................................13 TRAINING

The Art of Property Management.......................18 WATER HEATERS

V&S Carpet and Flooring Services Serving Southern California since 1990 We specialize in property management companies, homeowners, realtors and commercial property owners.

Carpet Installation Visit us online:

www.vsflooring.com

Flooring Installation • Carpet

• Vinyl Plank

• Laminate

• Sheet Vinyl

• VCT and Tile

• Hardwood Refinish

17208 Roseton Ave. Artesia, CA 90701 17208 Roseton Ave. Artesia, CA 90701

April 2018

www.aaoc.com

Apartment News

69

ADVERTISERS’ INDEX

Alphabetical

See page 68 for category listings

A-Tech Consulting, Inc.................................................43

CBRE...................................................................... Insert, 25

Out of the Gutter ..........................................................49

Aarow Drain & Plumbing.............................................4

Chase Multifamily Lending..........................................2

PHD Insurance Brokers, Inc................................41, 48

Access Exterminator Service.....................................61

Clearvue Technologies................................................39

ProActive Realty Investments Inc...........................14

ACE Commerical Laundry Equipment, Inc.........22

Critical Environments, Inc. ........................................66

Rash Yambo Decking & Stairs..................................30

AEI Corporation..............................................................65

Dale’s Roofing..................................................................55

R&B Wholesale Distributors, Inc. ..........Back Cover

Alertt Access Gate Controls.......................................13

Duringer Law Group, PLC..........Inside Front Cover

Roberts Management & Investments..................56

All Coatings Management...........................................9

Farmers Insurance —

Royal Roofing...................................................................17

All Proof Decks................................................................54

Theresa Simes Agency..........................................66

RSSA Home Improvement.........................................23

American Environmental Specialists.....................19

Farmers Insurance — Rick Hackett.......................47

S M Painting Corp..........................................................22

American First Credit Union......................................70

Guardian Roofs................................................................20

Sondance Painting........................................................18

Apex Window Decor....................................................14

Hom Sotheby’s International Realty —

South Coast Construction & Repair.......................32

Argos Home Systems...................................................22

The Stanfield Group................................................42

South Coast Real Estate & Property Mgmt.........10

Bath Crafters.....................................................................40

JLE Property Management Inc................................33

SVN/Vanguard Investment Properties.................12

Block & Associates.........................Inside Back Cover

JM Air Conditioning & Heating...............................40

SVN/Vanguard Investment Properties—

Bona Fide Mortgage.....................................................60

Lee Walker Appraisals..................................................22

Webster........................................................................59

Brent Collins Construction.........................................26

Lin-Ed’s Appliance Service & Repair......................45

The Art of Property Management..........................18

Buffalo Maintenance, Inc............................................15

Lloyd Pest Control.........................................................71

The Cabinet Depot........................................................26

C & C Paving Company, Inc.......................................48

McCarthy Roofing........................................... Insert, 51

The Countertop Factory..............................................19

California Replacement Windows............................7

McCormack Roofing.....................................................27

V & S Carpet and Flooring Services.......................69

California Rooter & Plumbing...................................29

National Service..............................................................50

W. R. Gorman...................................................................38

Carpet Crafts....................................................................63

ORCO Apartment Suppy............................................53

Wesierski & Zurek, LLP.................................................50

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Apartment News

www.aaoc.com

Commercial Real Estate Officer NMLS #1454059

Mobile 858.201.0443 ttimmons@amerfirst.org

amerfirst.org/CommercialRealEstate

*Visit amerfirst.org for details to apply. Membership requirements apply.

70

COUNTY

April 2018

GREAT NEWS FOR PROPERTY MANAGERS...

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• Canine inspections, legal documentation & Bed Bug Clearance Certificates.

GOPHERS, PIGEONS AND NUISANCE PREDATORS • Coordination of wildlife trapping, dispersal & removal.

TERMITE ERADICATION • Tailored solutions for your property’s unique circumstances.

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100% MONEY BACK GUARANTEE Use us for 90 days - and if you don’t love our service, we’ll refund every penny you’ve paid us.

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April 2018

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Apartment News

71

RENTAL HOUSING RETROSPECT

Rent Reminders

M

ember since 1979, Danny Siler, sent in “some more old history�, a leftover pad of Rent Reminders. Although not much has

72

Apartment News

changed on the forms themselves, the manner of payments sure have!

Residents have options to schedule checks to be sent directly from their

www.aaoc.com

April 2018

bank or paying by credit card online!

Have a moment you would like to share? Email it to Veronica Copeland at vcopeland@aaoc.com

Tenant Eviction Unlawful Detainer

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Un Uncontested plus costs, Standard Eviction Standa ($20 OFF First Eviction!)

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interests of landlords and income property owners

Dennis P. Block & Associates

consists of 12 eviction attorneys, all specializing in

The number one Law Firm Specializing in Tenant Evictions

State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

landlord/tenant law. We are also experts in Unlawful Detainer Jury Trials, Commercial and Foreclosure Evictions.

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Fax (323) 938-6069 Fax (714) 634-3633

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YOUR NUMBER ONE SOURCE FOR APPLIANCES!

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Contact R&B Wholesale Distributors for all your appliance needs!!

• Next Day Delivery Available • Fleet of 25 Trucks • Experienced In-house Installers

2350 S. Milliken Ave. • Ontario, CA 91761 Toll Free: (800) 262-1946 • Phone: (909) 230-5400 Fax: (909) 230-5405

• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968

www.rbdist.com