October 2017 Apartment News Magazine

Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

•

VOL. LVII

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October 2017

Housing Affordability Outlook: 2018 and Beyond

See Page 5

In this issue: Five Money Tips for Your College-Aged Child....................................................................... 20 AAOC Summertime Sunset Cocktail Cruise!......................................................................... 24 Is Your Investment Truly Protected? from Cash In on the Myths of Real Estate...................... 40

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Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

•

VOL. LVII

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October 2017

Contents AAOC Education & Events

Departments

5 General Membership Meeting — Housing Affordability Outlook: 2018 and Beyond

4 President’s Message — California’s Housing Conundrum or Challenge or Crisis? Part 2

17 AAOC Partners with Rentler

6 Executive Director Report/ Lou’s News

22 Statement of Ownership 26 Fair Housing Seminar

8 Sacramento Report — Ex-Offender History?

32 AAOC’s Property Management Forum Luncheon 34 RealShare — APARTMENTS Seminar

10 Legal Corner — Questions and Answers

Features

16 Dear Maintenance Men

20 Five Money Tips for Your College-Aged Child By Jason Sherr

36 Pulse on the Marketplace — Apartment Values: Chink in the Armor?

24 AAOC Summertime Sunset Cocktail Cruise!

40 Is Your Investment Truly Protected? from Cash In on the Myths of Real Estate By William R. Gorman

43 Welcome New Members 44 PSC Corner — Color Design Development Group 45 Product & Service Council Members’ Buyer’s Guide 70 Advertisers’ Index — Category 72 Advertisers’ Index — Alphabetical

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2016 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

October 2017

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Apartment News

1

Closing on promises every day.

T E A M Maggie Shubat Client Specialist

Robert Taylor Client Specialist

S C H W E E R Scott Schweer Client Manager

Cooper Dodd Client Associate

Stephanie Bologna Client Associate

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Apartment News

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October 2017

Apartment News

CALENDAR OF EVENTS

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

OCTOBER

The Resources You Want — The Representation You Need — Since 1961

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – Lou Penrose n Editor in Chief – Lou Penrose n Managing Editor – Veronica Copeland n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Photographer – Roxie McClintock n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

Officers

President n First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President

Craig Kirkpatrick Alan Dauger Frank Alvarez

n

Nicholas Dunlap Nick Lieberman James Wohrman Rick Roshan Nicholas Dunlap

n n n

n n n

n n n n

Ronald Berg David A. Cossaboom William R. Gorman Larry L. Lollman Ray Maggi

Tuesday, 6:00 pm, AAOC Offices

12 - CHPEP Week 6 Thursday, 8:30 am–12:30 pm, AAOC Offices

17 - General Membership Meeting Tuesday, 7:00–9:00 pm, Embassy Suites, See Page 5

19 - CHPEP Week 7 Thursday, 8:30 am–12:30 pm, AAOC Offices

24 - Fair Housing Seminar Tuesday, 9:00 am–12:00 pm, AAOC Offices, See Page 26

25 - Property Management Forum Luncheon Wednesday, 11:30 am–1:30 pm, Embassy Suites, See Page 32

26 - CHPEP Week 8 Thursday, 8:30 am–12:30 pm, AAOC Offices

NOVEMBER 2 - CHPEP Week 9 Thursday, 8:30 am–12:30 pm, AAOC Offices

9 - CHPEP Week 10 Thursday, 8:30 am–12:30 pm, AAOC Offices

14 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices

16 - CHPEP Week 11 23 - Thanksgiving Thursday, Office Closed

24 - Thanksgiving Holiday Friday, Office Closed

DECEMBER 12 - Board of Directors Meeting

Jerry L’Ecuyer Jim Loftus John Tomlinson

19 - Holiday Cruise & Awards Presentation Tuesday, 6:00 pm, Hornblower — Newport Beach

25 - Christmas Holiday

Directors Emeriti n

10 - Board of Directors Meeting

Tuesday, 6:00 pm, AAOC Offices

Directors

Julia Araiza Vicki Binford Stephen C. Duringer, Esq. Dale Hayden

Thursday, 8:30 am–12:30 pm, AAOC Offices

Thursday, 8:30 am–12:30 pm, AAOC Offices

BOARD OF DIRECTORS

n

5 - CHPEP Week 5

n n

n

Robert C. Shaw Robert B. Thompson Dean Zarkos

Monday, Office Closed

26 - Christmas Holiday Tuesday, Office Closed

October 2017

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Apartment News

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PRESIDENT’S MESSAGE C raig K irkpatrick

California’s Housing Conundrum or Challenge or Crisis?

Part 2

M

y August column looked at state housing statistics and pointed out the huge supply/ demand imbalance over many years.

California annually produces 100,000 fewer housing units than is needed to meet strong demand. This has largely contributed to the housing shortage and unaffordability that exists today at a county and state level. Interestingly enough we can all remember declining rents and plummeting home values, right?

Moreover, it’s more than a hunch that California’s housing “conundrum” may simply be the result of too much of a good thing. Part of it may very well be a high price for paradise since California’s housing has been expensive for a long time. The rare times it’s been cheap — amid broad economic slowdowns — few people would (or could financially) grab their slice of the real estate pie. It wasn’t too long ago this state was flooded with foreclosures nobody wanted and vacant apartments. Part of today’s housing shortfall can be attributed to the economic rebound, which has created a slew of new (arguably lower paying) jobs that have far outpaced developers’ willingness or ability to aggressively jump into the construction game.

The Orange County Business Council study cited that Orange County needs “50,000 to 62,000 housing units today just to meet the demand of people living here now”. Stark statistics point out some of the unintended consequences of this supply/demand imbalance: 62 consecutive months of OC housing

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appreciation and the lowest affordability in the nation as well as state and county rents steadily outpacing CPI. Our State Legislature has been MIA on this issue for decades, but this year they introduced over 130 housing related bills, nearly 50% more than the typical year. On the supply side of the equation, a few bills target affordable housing.

Historic sources of funding to build affordable housing are drying up — declining by 67% since 2008. For example, remember the repeal of the redevelopment law? Both praised and cursed, this repeal left a billion dollar hole in tax proceeds directed to construct low and moderate housing. This dire housing shortage is a huge problem with far reaching impact.

Let’s hope our legislature can start the ball rolling to solve this problem. In the meantime, the Legislature should keep in mind that throwing money at the problem alone will not solve it. Yes the solution seems straightforward: build more housing. But a big problem is hefty political resistance to any development.

For instance, we’ve seen time and again the success of environmental interests thwarting developments by using lawsuits to delay permits and construction, stopping development by introducing ballot initiatives and packing public hearings full of opposition voices (votes?). There are other obstacles that money alone cannot solve. For instance, over regulation, the high development and permitting costs, the expensive cost of land, and lastly, the shortage of

www.aaoc.com

October 2017

developable land in the county. Any solution to this decades old problem is certainly complex. It will probably require new ideas and partnerships between strange bedfellows This all affects our industry because not only is the state legislature debating bills to provide dollars for development, they have also introduced bills to regulate rental housing. These include inclusionary housing and rent control. Next time I will talk about rent control.

Craig has been in the rental housing industry since 1981. He currently lives in San Clemente with his wife and enjoys traveling around the world.

Are you looking for a particular product or service?

We can help!

Visit our Buyer’s Guide beginning on page 47 for the resources you need!

General Membership Meeting Tuesday, October 17, 2017 • 7:00–9:00 pm

Housing Affordability Outlook: 2018 and Beyond Sponsored by:

A discussion of concepts, policies and legislation that may help to solve California’s housing shortage.

Moderator:

John Seiler Press Secretary for Senator John Moorlach

Panelists:

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Cesar Covarrubias Executive Director of The Kennedy Commission

Jonathan Lansner Business Columnist at Orange County Register

As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

Todd Cottle Principal at C&C Development

LOU’S NEWS B y L ou P enrose E xecutive D irector

“If a free society cannot help the many who are poor, it cannot save the few who are rich.”

—President John F. Kennedy “Conservatives define compassion not by the number of people who receive some kind of government aid but rather by the number of people who no longer need it.”

—Congressman and VicePresidential Nominee Jack Kemp

T

here are many issues of public policy concern to California these days. Housing affordability is top of mind. According to The Sacramento Bee, “Democratic lawmak- California Senator John Moorlach throwing a playful punch at Executive Director Lou Penrose, while ers label the state’s housing shortage a AAOC V.P. Legislative Chair Nicholas Dunlap look on. “catastrophe.” California is home to a disproportionate share of the nation’s housing. State officials say more than policies and legislation that may help to homeless, homeownership is at its low- 1.5 million low-income Californians solve California’s housing shortage.

It will include a truly high-level panel est rate since the 1940s and rents con- cannot find housing, and the state tinue to soar, leading low- and needs roughly 200,000 new units per of industry experts consisting of Cesar Covarrubias, Executive Director of middle-income people to spend as year to meet rising demand.”

California State Senator and long- The Kennedy Commission, Todd much as half their monthly income on time affordable housing advocate Toni Cottle, Principal at C&C Development, Atkins said at a press conference Jonathan Lansner, Business Columnist recently: “…if we don’t get started in a at Orange County Register, and modserious way, with each and every one of erated by John Seiler, Press Secretary AIR CONDITIONING these pieces of legislation, we will have for Senator John Moorlach. & The program will take place during more than a crisis on our hands. We HEATING will have a humanitarian crisis of pro- our General Membership Meeting to be held Tuesday October 17th, 2017 at portions you have never seen.”

Please mark your calendar for a truly Embassy Suites Anaheim South, 11767 important discussion in October hosted Harbor Blvd, Garden Grove. The event Service • Repair • Installations by the Apartment Association of begins at 7PM. Come early and have Orange County. The program is titled: dinner at Embassy Suites restaurant Since 1988 Joe Mottes Housing Affordability Outlook: 2018 and receive 20% off your dinner bill by Licensed, Bonded, Insured C-20 # 538090 and Beyond: A discussion of concepts, mentioning AAOC!

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Apartment News

7

SACRAMENTO REPORT

Ex-Offender History?

C

alifornia’s well-known penchant for excessive regulatory activity is close to approaching new frontiers affecting the rental housing industry. The difference between clarity of existing laws and creative liability where none now exists appears to be lost in the latest writings of the Fair Employment and Housing Council’s (hereafter “FEHC”) proposal to adopt housing regulations regarding the availability and use of criminal history information relating to housing applicants (hereafter referred to as the “FEHC proposal” or “proposal”).

The most recent drafts and amendments of the FEHC proposals regarding use (and more importantly, nonuse) of criminal history information relating to ex-offenders are truly alarming. The following comments outline the nature of the concerns which we have expressed to FEHC on behalf of the association. It will be difficult to find a workable solution that meets the needs of tenants as viewed through the FEHC lens, but that is balanced against the needs of housing providers to keep their properties and tenants safe.

There are many legal and policy reasons for assessing criminal conviction records of aspiring tenants. Owners are liable and subject to forfeiture and nuisance abatement laws for criminal activity on their property. A rental property owner can be liable for criminal acts committed by tenants against other tenants. An owner may also be subject to governmental forfeiture laws

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if their properties are used for illegal purposes. Additionally, owners can be cited, fined, or otherwise penalized by local drug nuisance abatement statutes.

Recidivism rates predict future criminal behavior. Statistical information maintained by the California Department of Corrections and Rehabilitation (CDCR) show California has high 3-year recidivism rates, averaging (65%).

• Inmates committed to prison for property crimes consistently recidivate at a higher rate than those committed for other crimes (69%).

• Most felons who recidivate return to prison within a year of release (73.5%) • Re-released felons recidivate at a rate 19.5 percentage points higher than those released for the first time.

• Younger felons recidivate at the highest rate. Inmates released at age 24 or younger return to prison at a rate of 71.9% • Recidivism rates increase with lengths-of-stay up to two or three years and decrease thereafter.

Inmates with a length-of-stay between two to three years recidivate at the highest rate (69.8%).

• Participation in in-prison substance abuse programs, combined with post-release community-based after-care results in recidivism rates (29.3%) that are much lower than

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October 2017

B y J on S mock & R on K ingston

those that did not participate in any substance abuse treatment program.

The United States Department of Housing and Development (HUD) requires certain rental property owners to deny tenancy to applicants who have committed certain crimes. Under HUD policy, property owners are prohibited from admitting an applicant if the applicant or any member of the applicant’s household “has been evicted from federally assisted housing for drugrelated criminal activity.” Owners are also prohibited from admitting persons who have a pattern of illegal drug use or are subject to lifetime registration requirements under a state sex offender registration program. HUD regulations also detail situations under in which owners have discretion to deny admission based on criminal history. Under 24 CFR Section 5.855(a), property owners may deny admission to their units if the applicant “is currently engaging in, or has engaged in during a reasonable time before the admission decision: 1) drug-related criminal activity; 2) violent criminal history; or 3) other criminal activity” that would threaten other residents or the owner.

Moreover, HUD has a “zero tolerance” approach to preventing lifetime sex offenders from receiving federal housing assistance. Its stated policy is to “ensure the highest levels of public safety in federally assisted housing facilities” and “maximize the safety of other residents.” HUD policies are sound and enforced with strong support.

Private rental property owners should be able to expect and ensure the same level of protections for their tenants as those enforced under federal rules.

The California Attorney General Opinion 05-301 (April, 2006) specifically allows rental property owners to deny housing to sex offenders. In its interpretation of California Penal Code Section 290.46, the Attorney General released an opinion stating that it is “unequivocal” that “a registered sex offender may be denied housing ‘to protect a person at risk’ or for some other reason” that is authorized by law.

Owners have a duty to keep their tenants and property safe. Property owners must have the ability to keep their tenants and premises safe from criminal activity. Not only is safety an important legal obligation for which landlords can be sued, it is also a moral and ethical duty. An owner who rents to families with young children, for example, must be able to keep convicted sex offenders away from the property. Protecting the property and tenants sometimes means denying tenancy to convicted felons who pose significant safety threats. Where young children reside, for example, an owner needs the ability to check a prospective tenant’s criminal history to determine whether he is a convicted sex offender.

There is no justification for requiring owners to put their tenant’s lives and property in danger.

Owners have a legitimate non-discriminatory purpose for checking the criminal background of prospective tenants and denying tenancy when they pose a significant threat. They must be able to protect their tenants and protect their property. Felons who have been convicted of sex offenses, drug sales or manufacturing, property crimes, burglary, arson, robbery, assaults and other violent crimes, pose the greatest danger to the residents and the property.

Moreover, felons who have been convicted more than once, or those that could be deemed “career criminals” pose an even greater danger because of

their potential to continue to wreak havoc in society. Finally, offenders whose crimes are more recent have not yet proven they can behave properly in society.

Rental property owners need clarity in the law, not new schemes of substantive liability. The proposed criminal history regulations are both incredibly complex and unclear. With respect to the complexity of the new regulations, the proposed standards require in depth analysis of layers of legal factors, elements, and standards, burden shifting principles, and analysis of national and local conviction statistics. For instance, under § 11098.18.4. “Establishing a Legally Sufficient Justification Relating to Criminal History Information,” owners must prove that their practice meets the legal standards of “specific, “substantial,” “legitimate,” and “nondiscriminatory” without any guidance as to what those terms mean. They must understand how to consider “nature and severity” and the appropriate amount of time that has passed since a conviction occurred, again, without any guidance as to what is reasonable, and the degree and extent those factors must be considered. They must understand the legal principle “directly related,” and how that standard applies to assessing an individual’s “capacity and likelihood of fulfilling the obligations related to the housing services.”

How do owner’s measure capacity and likelihood anyway? There is simply no guidance contained in the proposed regulations.

The proposed regulations are incredibly complex, unclear, and ambiguous.

The expectation that owners will engage in protracted interaction to achieve a particular social result is unrealistic.

Without clearer guidelines, all of these legal standards and terms in the FEHC proposal will remain vague and ambiguous, and left for the courts to analyze and decide. The proposed regulations will leave owners confused and without sufficient notice about how to comply.

Owners will be subject to an onslaught of litigation, the legal cost of which will be enormous. Defending against disparate impact lawsuits will require hiring specialized attorneys that understand complex civil litigation.

Rental property owners should not intentionally discriminate, and we support laws prohibiting such discrimination. But the disparate impact theory of discrimination is a complex legal matter that will be incredibly expensive to deal with in court. That is why the FEHC proposal needs more clarity in the law.

Copyright© 2017 California Political Consulting Group, 1107 Ninth Street, Suite 711, Sacramento, CA 95814 916.447.7229 • www.CALPCG.com Jon Smock is Legislative Advocate for the Apartment Association of Orange County (AAOC). Ron Kingston is President of the California Political Consulting Group (CalPCG).

For Questions regarding this article, please call the AAOC at (714) 245-9500

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LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers

W

institution. A lost check not received by the landlord, is generally not deemed paid unless and until the landlord cashes the check. But, there are circumstances where the landlord will bear the risk of loss, however. A landlord who The answer is not as simple as you may dictates specific payment procedures think. Generally, the tenant bears the may cause the risk of loss to be shifted risk of loss if he elects to mail the rent to him. For example, a landlord who and it fails to arrive. As a general rule refuses to provide a physical address payment by check is not effective unless for rent delivery, instead only providing and until the check clears1-4page_300:Layout the financial a1 post office box,Page thereby preventing 0404-15_PRESTIGE_AAOC 1/24/16 3:06 PM 1

hat happens when a tenant’s rent check gets lost in the mail?

Common sense tells me that the tenant has to replace it, right? I can’t be held responsible for lost mail, can I?

personal delivery of the rent may effectively shift the risk of loss to himself unknowingly. Likewise, a landlord who requires all rent to be deposited into a drop box rather than delivered to a specific address, may bear the risk of loss if that drop box gets broken into. The issue gets even more complicated if the resident pays by third party money order. Replacement of a money order can sometimes take two to three months. The simple solution to the

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October 2017

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dilemma is to use a rental agreement that clearly requires that the resident “deliver” his rent to the landlord at a specific address on or before the due date. An agreement purporting to require the resident to “mail” the rent by the due date may be found to require the resident to “mail” the rent, thereby shifting the risk of loss to the landlord.

Of course, allowing your resident to pay by mail is the most common and the most convenient, however ensure that you do not create a requirement that the resident pay by mail, merely allow the convenience.

Seems like I’m always clearing out a clogged drain, or fixing some other minor problem generally caused by my tenant.

Trouble is, I don’t live near the units, and calling a plumber out for such routine repairs is way too expensive. Is there a way to pass this responsibility on to the resident?

Yes, the responsibility for minor maintenance and repair items can be negotiated as part of the rental agreement.

You cannot require your tenant to waive his right to live in a habitable unit, but you can require the resident to take responsibility for minor repairs and maintenance that may be required during the course of the tenancy. A provision requiring the resident to maintain the drainage lines, the toilets and the garbage disposal will require the resident to either perform the repairs and maintenance, or hire a professional to do it for him. Stoppages in the main line caused by root or other causes will typically be an obligation reserved to the owner, while clogged drains, toilets and garbage disposals may be delegated to the resident to repair.

Seems like every time I read the paper, some landlord is being sued for something.

I think I manage my properties well, not sure anymore; is there anything that I can

October 2017

do to reduce my chances of being involved in litigation, and if I am, what can I do to protect all that I’ve worked so hard for?

California is the most litigious state in the country. Deterioration of moral principles and values, lack of community, a pervasive entitlement mentality, lawyers with too much time on their hands and a runaway jury system have all played a role in the litigation explosion we all face. As landlords, we are targeted because of our perceived ‘deep pockets.’ Our increased risk, coupled with a growing trend of insurance carriers ‘carving out’ many potential threats from coverage, such as mold, asbestos, lead, discrimination claims, and employment practices, leave us woefully exposed. There are many things that you can, and should do to reduce both your exposure to lawsuits and minimize your risk of loss in the unfortunate event you are involved in

www.aaoc.com

Q&A — continued on page 12

Apartment News

11

Q&A — continued from 11 one. First and foremost is to engage in good business practices. Keep informed of the changing laws by being involved in your apartment association. Update your forms regularly to keep abreast of changes in the law. Engage in thorough tenant screening; keep the bad guys out.

Be aware of potential perils on your properties. Ensure that the lighting is adequate and working properly. Train your employees. Ensure that the relationship between your employees and residents is a professional one, and not personal. Ensure that your vendors are experienced, professional, and insured.

Review your marketing materials and your leasing practices to ensure that they comply with Fair Housing rules.

Respond to complaints quickly, and thoroughly. Water penetration issues should be dealt with immediately.

Complaints about resident managers should not be dismissed immediately, but should be investigated. The vast

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Apartment News

majority of those being sued are those that ignored the many warning signs that preceded the lawsuit. Perform an insurance review at least once per year with your broker. Request a written analysis from your insurance broker identifying any uninsured risks, or underinsurance issues. Consider adding a commercial umbrella policy to your existing policy coverage. Consider a strategy of Asset Preservation Planning where ‘safe’ personal assets are segregated and separated from ‘risky’ business assets. By separating assets, in conjunction with other strategies, the risk of exposure can be drastically reduced.

The best strategy for you may involve the use of Family Limited Partnerships, LLC’s, Corporations, trusts and other entities that assist you in protecting your assets. No one strategy is right for everyone. Watch out for the hucksters trying to sell you a particular plan or ‘system’ that works for everyone. Don’t fall for the claim that simply by forming a Nevada Corporation, you can ‘pay

www.aaoc.com

October 2017

no taxes,’ and ‘never be sued.’ Some owners can be reasonably protected from most risks of harm simply by adding a commercial umbrella. Most owners will benefit by a strategic combination of estate planning tools, i.e., a revocable trust, coupled with one or more asset preservation tools, i.e., an FLP, LLC or a Corporation. A few high-risk individuals will benefit from the use of foreign trusts or foreign business entities as a part of their overall strategy. Other strategies involve certain tools that reduce or eliminate the equity in a target asset. The important thing to remember is that the time to formulate and implement an asset preservation strategy is before the need arises. Your plan must be properly documented, properly funded, and properly maintained in order to ensure your security. Owning rental properties is tremendously rewarding. But with the rewards come certain risks, and the risk of litigation is

Q&A — continued on page 14

The key to helping others …

...is you.

Landlords and property managers literally hold the keys to our program participants’ success.

The Coordinated Entry System (CES) is a dynamic program that links people to the resources they need.

2-1-1 OC is committed to helping

Among the benefits to landlords and property managers who rent to people in CES are: • High occupancy and low turnover

landlords, property managers,

• Landlord liaisons

and people achieve their goals.

• Supportive services • Satisfaction from helping others.

To schedule a time for us to tour your property and get additional information, call us at (714) 288-4007 ext. 2385 or e-mail us at housing@211oc.org We look forward to working with you and taking the next steps towards alleviating homelessness in Orange County.

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October 2017

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Apartment News

13

Q&A — continued from 12 one of the greatest. By keeping informed, instituting proper management procedures and by structuring your holdings correctly, you can preserve and enhance your net worth.

I’m about to open escrow on the purchase of a fourplex. I’ve bought property before, but not in a few years. My agent seems a bit inexperienced, not sure if he’s ever really done a multifamily transaction before. Are there any new things to watch out for?

Your purchase and sale agreement is the controlling contract, coupled with the escrow instructions. Make sure that the escrow instructions properly reflect your agreement. There most likely is a provision for conducting your ‘due diligence,’ usually 20 to 30 days after the contract is fully executed. This period is critical. This is the best opportunity

you will have to learn everything about the units that you care to learn. Make sure you conduct a thorough inspection of both the interior and exterior of the units, and the surrounding grounds.

Review the rental agreements and the tenants’ history. Review the maintenance records, and inspect some of the more recent repairs. Talk to the tenants directly, confirm that the records are correct. Make sure that all residents sign tenant estoppel certificates confirming the terms of the tenancy agreement, especially important in a rent or eviction-controlled unit. Check with your insurance broker to ensure that insurance coverage is available, and what the cost will be. You can also learn the insurance claim history of the building, this will give you insight to any undisclosed water issues or any other particular issues the property has experienced. The local police department can provide you with a call, or an incident log for the specific property, and the immediate neighborhood. If any

issue concerns you, make sure you get answers. Extend the due diligence period in writing if necessary to get further answers. Involve other professionals in the process, but be personally involved; no one else will guard your interests better than you will yourself.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 255,000 landlord tenant matters throughout California, and has collected over $155,000,000.00 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

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15

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

I hear people talking about winterizing their buildings. I grew up on the east coast were that meant something! In Southern California, what “Winterizing” could we possibly be doing? Jonathon

Dear Jonathon:

In California and many western states, “Winterizing” simply means we switch from light shorts and white T-shirt to dark shorts and a long sleeve T-shirt!

When it comes to your building, “Winterizing” California style is simple and many of these suggestions below will work in both warm and cold winters.

Start from the top and go down. Inspect your roof; replace any loose tiles, shingles etc. Caulk all flashings around fireplaces, vent pipes, siding to roof transitions and skylights. Remove any junk on the roof, clean your gutters, and secure any loose gutters. Test your gutters with water to make sure they are pitched correctly and check your gutter downspouts; make sure they direct the water away from the building. If you have any floor drains, clean out and snake them. Caulk any wood seams, window trim, stucco cracks, vents and any area that might get soak with water during a rainstorm or melt. Check your sprinkler timers and adjust the duration and days watered. Depending on water restrictions in your area; to keep your grass green all winter; fertilize and seed with Rye grass. During windy,

rainy weather, trees may touch both the side and roof of your building, trim any branches that may cause damage.

Secure any weak or young trees or bushes that may fall in a storm. These simple winterizing steps will help keep you dry and off of the roof during winter weather.

Dear Maintenance Men:

I am running into an issue at my rental property. The bathrooms are constantly developing mildew. I have replaced the vent fans with bigger units and the problem does not go away.

How can I solve this problem? Bill

Dear Bill:

A number of things may be at work here.

Unit overcrowding is generally the main reason for moisture & mildew build-up in an apartment unit. Because of the overcrowding, the residents, take more Maintenance — continued on page 18

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October 2017

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October 2017

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17

Maintenance — continued from 16 showers and baths, throughout the day and evening. Often to hide the excess people in the unit, the resident will keep all the window covers closed and the widows shut, effectively keeping the moisture from escaping. Add a windowless bathroom into the mix and the problem is compounded.

Mechanically, we suggest you inspect the vent fans in the bathrooms. Make sure they are not clogged with lint or

dust. If the fan is operating properly, check the CFM or Cubic Feet per minute of air movement. The minimum number should be 50 CFM. If the bathroom is getting more than the average amount of use, you may want to replace the existing fan with one that has a higher CFM rating. We recommend using at least a 120-CFM fan. Even More Important, many bathrooms have two wall switches; one for the light and the other for the fan. If this is the case, we recommend combining the two switches

into one. That way when the resident switches on the light the fan will come on automatically. We find most residents will not turn on the fan if it has its own switch. Lastly of course, is to get the resident to open a few windows and let some fresh air in.

Dear Maintenance Men:

I am installing safety grab bars in all of my showers & bathtubs and I need some guidance on the installation procedure. What do I need to know to install these bars correctly? David

Dear David:

The use of handrails and safety bars help provide stability and extra support required by the elderly and people with limited mobility. Approved ADA grab bars are available in a wide variety of configurations, colors and finishes. The most common is the stainless steel or chrome finish. The grab-bars must be able to support a dead weight pull of 250 pounds. The preferred method is to bolt directly into the wall studs. This is not always practical, as the stud might not line up where they are needed.

Grab-bars can be mounted vertically or at an angle to match wall stud spacing.

Horizontal installation can be difficult because stud spacing and bar sizes do not always match. If finding studs becomes a problem, alternate installation methods are available. If your walls are in good condition, you may use large toggle bolts or if you have access to the backside of the shower or bath walls, insert a backer plate or add a new stud for an anchor point. Safety grab bars can be located at any local hardware store. It is advisable that you check ADA requirements with local, state and federal agencies for regulations governing height, distance & angle of the bars.

Note: If you would like to see your maintenance question in the “Dear Maintenance Men:” column, please Maintenance — continued on page 22

18

Apartment News

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October 2017

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19

Five Money Tips for Your College-Aged Child

BY JASON SHERR

W

hen his daughter was looking at colleges, Dan Prebish, Director of Life Event Services at Wells Fargo Advisors, approached things a little differently than many parents. He raised the issue of college finances while on college tours, asking tour guides questions such as, “How much do you budget for meals outside of the dorm?” and “Where is the nearest ATM?” Prebish found that sprinkling in financial questions provided an opportunity to get his daughter thinking about more than just the school’s curriculum, sporting events, and Greek life.

Dinner conversations about schools she was applying to often featured discussions of scholarships. It was a strategy designed to help sensitize his daughter, Lydia, now 19 and a college freshman, to managing money.

Tracy Green, Tax and Financial Planning specialist at Wells Fargo Advisors, says money management is the most important lesson you can teach your children, because “they’ll need that in their college years and beyond.”

Green, along with Prebish and his wife, Anne, share some tips for parents to help prepare their children for the challenges that lie ahead when they’re living independently as college students.

Tip 1: Discuss tuition and responsibility

Green says that before even applying to college, parents need to talk with

20

Apartment News

their child about what type of school is within the parents’ budget and what portion, if any, the child will be responsible for covering. “Everyone needs to know up front what they’re going to be responsible for by the spring or summer before college,” she says.

Lydia Prebish, for example, pays for her own entertainment expenses, such as movies or meals at a restaurant with friends. She saved money from a summer job and also works on campus. “I think it’s always valuable for kids to have work skills, whether you need the money or not,” Dan says. The independent source of income helps provide students a sense of satisfaction and self worth, he adds. Because Lydia works two four-hour shifts a week, it’s manageable for her. But Dan says working, especially during the first semester as a student adjusts to college, may not be ideal for every student. Those who want to participate in many extracurricular activities or have a demanding curriculum may find it more difficult.

Tip 2: Focus on budget fundamentals

Anne Prebish says your children should learn the core concept of money: understand how much money they have and know not to spend more than that. “We have to be careful not to assume our kids know these things,” she says. Both she and her husband say it makes sense for kids to have a job the summer before college so they can

www.aaoc.com

October 2017

accumulate savings. But managing that money during the course of a sixmonth semester can be a challenge.

They suggest sitting down with your child and dividing the total amount of money available by the months at school to determine a monthly budget.

“The first semester is about learning and keeping track of how you’re spending your money,” Anne says.

Tip 3: Think about debit and credit cards

The Prebishes and Green agree that a debit card is a key way to help students manage money. Dan says it’s an easy way to pay for items such as books, while Green adds it has oversight value — parents can limit spending on the card to the checking account balance.

She also suggests that parents get their child a secured credit card, where the parent fronts the cash deposit but the child is financially responsible for making on-time payments, as this is a way of helping the child establish a credit history without giving him or her free rein over a traditional credit card.

Tip 4: Don’t forget their health

Dan recommends verifying in advance what your insurance covers while your children are at college, specifically whether they’ll be covered for visits to a clinic on campus or whether the school requires that you purchase Money Tips — continued on page 22

FIND. NEGOTIATE. DUE DILIGENCE. FINANCE. CLOSE. MANAGEMENT. RE-POSITION. CAPITAL PROJECT. RE-TENANT. MANAGE. SALE. TRADE. orange county’s original REAL ESTATE CONCIERGE

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October 2017

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21

Money Tips — continued from 20 their health insurance. Make sure to schedule routine medical or dental appointments during summer or school breaks so that they don’t go by the wayside. And he says it’s essential for a child to have his or her own durable power of attorney authorizing a parent to make financial or legal decisions if the child is incapacitated. A durable power of attorney for health care is also recommended, since professionals aren’t authorized to share medical information with parents without explicit permission if the child is 18 or over. He suggests scanning those documents onto the child’s phone and keeping a copy for yourself, so the documents are readily accessible. Green adds that doctor’s phone numbers and medical and insurance information should also be kept on the child’s phone.

says. Those discussions on college survival skills have helped their daughter transition well to her new environment.

“She was prepared for anything we could prepare her for,” she adds.

About the Author: Our firm is not a legal or tax advisor. This article was written by/for Wells Fargo Advisors and provided courtesy of Jason Sherr, Senior Vice President- Investments.

He can be reached at Jason.Sherr@wfadvisors.com or 949-862-1248. This article is sponsored by Wells Fargo Advisors and provided to you by Jason Sherr, Senior Vice President- Investments. Investments in securities and insurance products are: NOT FDIC-INSURED/NOT BANK-GUARANTEED/MAY LOSE VALUE. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company. ©2016 Wells Fargo Clearing Services, LLC. All rights reserved.

Maintenance — continued from 18

Tip 5: Empower your children to ask for help

send in your questions to: BuffaloQuestions@gmail.com One suggestion Anne considers critical is to send the message to your college-aged children that just because If you need maintenance work or consultation for they are adults living on their own, askyour building or project, please feel free to contact ing for a parent’s advice isn’t a sign of us. We are available throughout Southern weakness. “Part of being an adult is California. For an appointment please call Buffalo realizing other people are there to help Maintenance, Inc. at 714 956-8371. you,” she says. And parents shouldn’t Frank Alvarez is licensed contractor and the think they’re hovering if they assist.

Operations Director and co-owner of Buffalo “We have consistently been there Maintenance, Inc. He has been involved with giving our daughter our two cents and apartment maintenance & construction for over also letting her make choices,” Anne

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(714) 245-9500 22

Apartment News

20 years. He is also a lecturer & educational instructor and Co-Chair of the Education Committee of the Apartment Association of Orange County as well as being Chairman of the Product Service Counsel. Frank can be reached at (714) 956-8371 Frankie@BuffaloMaintenance.com For more info please go to: www.BuffaloMaintenance.com Jerry L’Ecuyer is a licensed contractor & real estate broker. He is currently on the Board of Directors and Past President and past Chairman of the Education Committee of the Apartment Association of Orange County. Jerry has been involved with apartments as a professional since 1988.

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October 2017

STATEMENT OF OWNERSHIP MANAGEMENT AND CIRCULATION 1. Publication Title: Orange County Apartment Association/ Apartment News 2. Publication No: 410000 3. Filing Date: 9/1/2017 4. Issue Frequency: Monthly 5. No. of Issues Published Annually: 12 6. Annual Subscription Price: $25.00 7. Complete Mailing Address of Known Office of Publication: 525 Cabrillo Park Drive, Suite 125, Santa Ana, Orange County, California 92701-5076. Contact Person: Lou Penrose, Telephone: 714-245-9500 8. Complete Mailing Address of the Headquarters of General Business Offices of the Publisher: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 9. Full Names and Complete Mailing Addresses of Publisher, Editor, and Managing Editor: Publisher: Orange County Multi-Housing Service Corporation, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 927015076. Editor: Lou Penrose. Managing Editor: Veronica Copeland, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 10. Owner (If owned by a corporation, its name and address must be stated and also immediately there under the names and addresses of stockholders owning or holding 1 percent or more of total amount of stock. If not owned by a corporation, the names and addresses of the individual owners must be given. If owned by a partnership or other unincorporated firm, its name and address as well as that of each individual must be given. If the publication is published by a nonprofit organization, its name and address must be stated.) Orange County Multi-Housing Service Corporation, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076.

11. Known Bondholders, Mortgages and Other Security Holders Owning or Holding 1 Percent or More of Total Amount of Bonds, Mortgages, or Other Securities: None.

13. Publication Title: Orange County Apartment News.

14. Issue Date for Circulation Data Below: 09/01/2017 15. Extent and Avg. No. Copies Single Issue Nature of Each Issue Nearest to Circulation Preceding 12 Mo. Filing Date a. Total No. Copies (Net press run) 2071 2074 b. Paid and/or Requested Circulation: (1) Paid/Requested Outside County Mail Subscriptions 444 431 (2) Paid In-County Subscriptions 1627 1643 (3) Sales Through Dealers & Carriers, Street Vendors, Counter Sales and Other NonUSPS Paid Distribution 0 0 (4) Other Classes Mailed Through USPS 0 0 c. Total Paid and/or Requested Circulation 2071 2074 d. Free Distribution by Mail (1) Outside County 0 0 (2) Inside County 0 0 (3) Other Classes Mailed Through USPS 0 0 e. Free Distribution Outside the Mail 0 0 f. Total Free Distribution 0 0 g. Total Distribution 2071 2074 h. Copies Not Distributed 0 0 i. Total 2071 2074 j. Percent Paid and/or Requested Circulation 100.00% 100.00% 16. Published Issue Date 9/01/2017 I certify that the statements made by me above are correct and complete. s/LOU PENROSE

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October 2017

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23

AAOC Summertime Sunset Cocktail Cruise!

“Oh What a Night….” is being echoed by all who joined us on the “Wild Goose” (aka John Wayne’s personal yacht) August 3rd in Newport Harbor.

It was an epic evening, sailing off with glasses of champagne, toasting to the beautiful sunset and good company.

From networking, eating passed hors d’oeuvres and some dancing with our onboard DJ, a fun time was had by all!

The good times even continued down the street at 3-Thirty-3.

A big shout out to our PSC Members who purchased tickets to invite their favorite property management companies and owners…they made this event the huge success that it was.

With people already lining up for the next one, we decided that we would get our next ship sailing sooner than later!

New PSC Member, Hillary Day of Park West Tree Care, signed up just in time for the cruise.

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Apartment News

The PSC Committee who made this fantastic event happen!

www.aaoc.com

October 2017

Mark your calendar for our Holiday Cruise and Awards Presentation to be

held on Tuesday, December 19th.

We’ve reserved the largest Hornblower

Property Managers having a WILD time!

yacht in their fleet, so get ready to PARTY!

Everyone is ALL smiles on the AAOC Summertime Sunset Cocktail Cruise!

Rose Barrantes of Oaks Property Management and Dyana Owens of Brian Berg Ronn Ruiz of ApartmentSEO, Glen Lastimoza of CoStar Group, and Jason Insurance toast to having a great time!

Stoughton of BG Multifamily looking dapper!

PSC Committee Chairman, Frank Alvarez of Buffalo Maintenance and his “crew” party on the Wild Goose Yacht.

2016 PSC Award Recipient John McCarthy of McCarthy Roofing, PSC Committee Chair Frank Alvarez, and AAOC President Craig Kirkpatrick end the evening on the dance floor!

October 2017

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Apartment News

25

Are You Playing Fair?

Fair Housing Council of Orange County

Learn the value of complying with Fair Housing laws!

This seminar will provide current comprehensive information on state and federal Fair Housing laws to avoid costly discrimination lawsuits.

Important topics include: n Successful Fair Housing business practices and tools for maximizing profits and minimizing liabilities n Answers to your questions about how Fair Housing laws apply to tenants with disabilities and families with children n How to update your management policies and property rules to comply with Fair Housing Laws n How Fair Housing can serve as a resource for owners and managers Instructed by: Fair Housing Council of Orange County Date:

Tuesday, October 24, 2017

Time:

9:00 am to 12:00 pm

Location:

AAOC Offices 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

3 CEC Points

Cost:

$80 AAOC Members & Fair Housing Partners $100 Non-AAOC Members & Non-Fair Housing Partners

** Cost includes Fair Housin g Certificate

Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date

As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

Register Today — Call (714) 245-9500 or Fax (714) 245-9505, or Online at www.aaoc.com Yes, I want to attend the Fair Housing Seminar on October 24, 2017 Name_____________________________________________________________________________________________________________________________________________________________________ Company Name_______________________________________________________________ Address_______________________________________________________________________________ City/State/Zip_________________________________________________ Daytime Phone______________________________ Fax___________________________________ I am, or my employer is a member of AAOC Payment Method:

Yes, #__________________

Bill My Company (members only)

Check Enclosed

No Email______________________________________ Credit Card: Visa

MasterCard

AMEX

Credit Card #____________________________________________________________________________________________ Expiration Date ___________________________________________ Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Credit Card Billing Address___________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC c/o Education Dept., 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

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October 2017

October 2017

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”Thanks for your excellent work helping me get my properties ready to put on the market. The units look fantastic inside and the exterior paint and wood work looks great.”

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30

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A forum for networking, information and education

The New Standard of Managing Properties…

PRE-LEASING UNITS!!

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Vendor participation limited to AAOC Product & Service Council members

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Industry’s most relevant topics, delivered and discussed by the top minds in real estate.

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SAVE THE DATE The Apartment Association of Orange County’s Holiday Cruise & Awards Presentation Tuesday December 19, 2017

October 2017

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35

Pulse on the

A Quarterly Review of Key Financial

2nd Quarter 2017 Update Apartment Data/ Economic Indices

Orange County

USA

2nd Qtr 2015

2nd Qtr 2016

2nd Qtr 2017

2nd Qtr 2015

2nd Qtr 2016

2nd Qtr 2017

41

47

50

4,160

2,825

4,188

$538 Million

$431 Million

$380 Million

$35.2 Billion

$36.3 Billion

$30.1 Billion

• Actual Average Cap Rate

4.33

4.20

4.74

5.94

5.96

6.11

• Average Gross Rent Multiplier

14.47

14.74

13.90

12.74

13.69

11.20

• Price per Square Foot

$282

$267

$243

$133

$141

$114

$311,220

$253,983

$213,055

$130,704

$138,005

$113,797

Average Rent Level

$1,920

$2,014

$2,095

$1,231

$1,277

$1,306

Annual Effective Rent Growth

6.01%

4.86%

4.03%

5.04%

3.74%

2.26%

Concession Percentage

–0.10%

–0.70%

–0.25%

–0.55%

–0.67%

–0.76%

Average Occupancy Rate

95.78%

96.01%

95.93%

95.32%

95.27%

94.99%

Total Apartment Sales Transactions Total Sales Volume

• Price Per Unit

Average Monthly Employee Wages** Apartment Building Permits Issued by total # of units (not buildings)**

$4,107

$4,204

$4,213

$3,703

$3,789

$3,894

2–4 Units

522

335

491

7,000

7,400

9,300

5+ Units

6,127

6,103

5,089

144,300

100,900

104,900

Data Source Qualifications

Source: Co-Star www.costar.com 5 unit + properties

Source: Axiometrics www.axiometrics.com Primarily 100 unit + properties

Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted Source: U.S. Census Bureau: Privately owned, new construction

Consumer Price Index*

0.8%

1.8%

2.2%

0.1%

1.0%

1.6%

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Unemployment Rate**

6.6%

5.1%

4.3%

5.3%

4.9%

4.4%

Source: U.S. Bureau of Labor Statistics Reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net * For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties. ** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles– Long Beach–Anaheim, CA Metropolitan Statistical Area.

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Apartment News

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October 2017

Marketplace

Data for the Apartment Investor

Apartment Values: Chink in the Armor?

F

or the first time in years, apartments may be showing signs of “slippage”.

At least, so say the metrics that measure multifamily values. All weakened in Q2 2017 compared to the second quarters of 2016 and 2015, per the adjacent chart.

In Q2 2017 both in Orange County and in the nation as a whole gross rent multipliers (GRM), price per square foot and price per unit all fell while cap rates rose (a rising cap rate indicates a decline in the market value of net operating income).

And then there’s the slackened rent growth data both locally and nationwide.

Nationally, rents had been growing at a robust 5.04% annual pace as of Q2 2015, before down shifting to 3.74% in Q2 2106, then really hitting the brakes, tamping down to a much subdued 2.26% effective annual rent growth in Q2 2017.

Likewise, Orange County’s annual rent growth has seen softening. Now at 4.03%, it was 4.86% a year ago and a rousing 6.01% the year before that (Q2 2015).

Do all these declining numbers mean that apartments are losing their allure within the universe of investment options?

Wouldn’t count on it. Not in light of three key market fundamentals (all itemized on the accompanying chart): 1. Apartment occupancy rates are very healthy — 96% in OC, 95% nationwide The supply-demand equation can’t

BY NICK LIEBERMAN

be ignored. Hefty demand for the product in question, i.e. rental housing, is tangible and there are no signs of abatement on the horizon.

We can’t seem to build new dwellings fast enough to fill the ongoing supply of residents willing to fill them. You’d expect high vacancy, NOT high occupancy, if apartment values were deteriorating.

2. Inflation is very low — 2.2% in OC, 1.6% across the US As to the impact of inflation, the fact that it remains extremely tame — well under 2% annualized — means that return on investment requirements imposed by buyers on the marketplace is somewhat moderated. When inflation is low, thus chewing up less of one’s profit, less actual percentage return is needed. In the final analysis, it is “real returns” (nominal percentage return, minus inflation) that counts most to investors.

3. Unemployment is very low — 4.3% in OC, 4.4% nationwide.

With respect to unemployment rates, even though these figures can at times be misleading since they measure only the percentage of people that are actively engaged in seeking work (not those that have halted efforts to obtain employment), there is nevertheless an investor expectation that less people out of work means more can and will October 2017

want to rent an apartment, which portends strength, not weakness, in the marketplace.

My point is that merely because market pricing markers for apartments may have cooled, that doesn’t mean that multifamily has fallen out of favor among long haul investors.

Skeptical? Stick a “For Sale” sign on anything that’s in decent condition in Orange County — duplex to 500 units — you’ll quickly see just how truly “unsoft” the real marketplace is as buyers and real estate agents begin circling in the manner of hungry sharks tracking fresh chum in the water.

So, while rental housing cap rates and GRMs and other pricing indices have certainly eased up recently, I interpret this as normal ebb and flow within an otherwise healthy asset sector and industry.

Sure, political action (read rent control) or interest rate moves engineered by the Federal Reserve could conceivably alter the playing field for apartments, but even those events won’t change the overwhelming demand for rental housing, the core element that underlies ongoing, fundamental multifamily strength.

Obviously, no asset class is completely bullet proof — but multifamily remains about as grounded and sturdy as it gets for long term investors.

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Ready? Set? Train!

It has never been easier for Apartment Industry Professionals to sharpen their skills, learn a new trick, or earn CEC credits for NAA certifications. Train from wherever you are thanks to our partnership with Visto^. You will find interactive, engaging and informative education right when—and where—you need it. Whether you want to learn the facts about Fair Housing, Preventing Sexual Harassment, and Mold or want to perfect your Leasing, Customer Service, Resident Retention, and Leadership skills…all this knowledge is available online, right at your fingertips.

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October 2017

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Is Your Investment Truly Protected?

By William R. Gorman Real Estate Broker/Owner, MBA AAOC Past-President

from Cash In on the Myths of Real Estate

A

s investors in residential income properties, for most of us, that also means we are managers of those properties. Perhaps your role is not specifically a hands-on one, but you do have oversight responsibilities.

That management role, at whatever level, is one of the reasons that I included a chapter on “Day-to-Day Operations”

6-3

in my book, Cash In on the Myths of Real Estate. Ultimately, the success or failure of your investment lies at your doorstep. You are the one who pays for the consequences — just as you also reap the rewards.

One of the most often overlooked aspects of property management best practices — particularly among owners/

managers of smaller properties, is insurance. Yes, if you have a loan, the mortgagee requires that you carry insurance. However, what frequently happens is that you obtain is the minimum required at that particular moment. Then, you just keep paying the premiums for the same coverage, year after year after year.

My properties are protected.

Popular Belief: After purchasing that initial insurance policy, owners assume that as long as they pay their renewal premiums, they have adequate coverage.

Bill’s Truth: If you have not updated your policy annually, your coverage is likely insufficient. Replacement costs continue to increase and so does your exposure to lost income.

In addition to keeping your coverage up-to-date, your agent can also help you remain current with laws and regulations regarding how a property needs to be maintained and what measures you might take to obtain extra savings.

Conduct annual property walks with your insurance agent to keep him or her familiar with your property and your needs. Get competitive bids every three to five years to ensure that you have the right coverage and the lowest rates. Don’t be afraid to make a change if it is in your best interest.

Cash In: Your insurance agent is an important resource and should be included among your list of trusted advisors.

Sleep better. Have adequate insurance coverage.

As the folks in Houston recently learned, you also need to anticipate the unlikely. Hurricanes and storms are not unique to this region. Nor is flooding.

40

Apartment News

However virtually no one expected the flood waters to extend so far and to inflict such damage upon virtually every section of the city and surround-

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October 2017

ing environs.

Insurance always seems to be a double-edged sword. It tends to be expensive, until you really need it. But

for all of those people who did not have flood insurance in Houston, many are facing having to walk away from their properties simply because they cannot afford to continue to pay their mortgages and, at the same time, cover the expenses involved in making their homes once again inhabitable.

Are you in a position to personally carry the costs if your property suffers severe damages? Even with insurance, if your coverage is inadequate, you may still be facing thousands if not hundreds of thousands of dollars in losses. And, most likely, at the same time, the income flow from those rentals will have stopped.

This is not a pretty picture. So, my recommendation is that if you have achieved a comfortable level of cash flow, don’t get too complacent. Consider spending some money on a little extra insurance coverage. It may just be the risk-mitigating action that will secure not just your property, but your legacy for your heirs.

Beyond making sure that you are carrying sufficient insurance, there are other ways to mitigate risks from natural disasters. As I all too often advise my clients, particularly those who only own properties in Southern California — many of us are just one earthquake away from losing everything.

Even with insurance, recuperating from a disaster such as the flooding in Houston is going to take years and years.

Property values have taken a huge hit.

It is going to be a long time before that market recovers. So, geographic diversification of your real estate investments should be a consideration. However, that’s another topic covered both in my book and, perhaps in the future, as an article here in Apartment News Magazine.

About the Author: William R. Gorman, MBA and CCIM, who founded WR Gorman & Associates in 1972, is joined by his son, Tim Gorman, who is a CPA and Broker; along with Randy Combs, MBA and Broker; plus Sonya Loera, Realtor.

Bugs? Call Kevin Perhaps you have experienced “bugs” in your computer software. Nearly everyone has at some point and then they have to call an IT specialist to sort it out and get the “bugs” out.

The same goes for your insurance coverage. In almost all reviews we’ve conducted, we have found “bugs” in their insurance program. Most are not done intentionally by the agent or insurance company. Usually it is a result of trying to do too much by the insurance agent in an understaffed office.

PHD Insurance Brokers has a seasoned trained staff that will take their time to review your insurance portfolio. Not only will they be taking adequate time to review your situation, they will also be working with photos from an inspection performed by Kevin Hendrie. Kevin has over 10 years of experience surveying and taking photos before the review and quoting even takes place.

Clients have told us about being cancelled by a well-intentioned agent who felt it was their duty to always come in with the lowest premium. Often this approach backfires because the quoting company makes the coverage effective and then does the inspection. In many cases, the inspector finds a problem, tells the insurance underwriter and the policy is cancelled. This usually necessitates the apartment owner to go into a non-standard market for a year or more with substantially higher premiums. This is why it is crucial that an inspection is done prior to being quoted by an insurance company. Avoid having a cancelled policy due to the “bugs” being found after the policy is in place.

Call us now at (800) 640-4743 or (714) 534-6310 for a competitive quote with the “bugs” out at the start of the quoting process.

Call today.

Lee Hendrie President/CEO Author, Speaker, Consumer Advocate

Call 800 640-4743

www.phdinsurancebrokers.com info@phdinsurancebrokers.com License # 0462338

October 2017

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41

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

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Our services include: • Arbor Care — The trees on your property are one of the most important asset values of your landscape. Our team of arborists create and deliver multi-year tree management/maintenance schedules designed to get the most from your trees in terms of health, ascetics and safety.

• Irrigation Management — An automatic, operational, and efficient irrigation system is critical to the success and sustainability of the landscape We are verse in the latest technological updates. The result of this hands-on approach is savings in water use and money.

• Plant Health Care — The landscape Critical Environments maintains and manages is a critical part of our ecology. When provided an opportunity, we always choose the most environmentally sound method.

This approach to landscape management and the use of integrated pest management leads to long term sustainability and creates an overall healthier environment.

• Landscape Enhancement — We partner with our clients to maintain and keep their landscape looking the best that they can at all times.

Whether it is a routine seasonal color rotation or a major renovation, we install only the best quality plant material. The end result is a better looking and longer lasting landscape.

714-619-8888 • www.criticalenv.com

October 2017

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Featuring

Product & Service Council Member:

We are thrilled to be a part of AAOC!

C

olor Design Development Group fills a unique niche in the Multifamily Industry by delivering spot-on exterior color and design solutions that transform curb appeal, and translate to higher NOI. Founded in 2006, Color Design has colorized over a half million multifamily units, 14 million square feet of commercial property and over 20 master planned residential communities across the United States. We are currently active across the nation with a handful of the regional and national Associations.

We are looking forward to being active with the Apartment Association of Orange County.

Color Design Development Group, based in Scottsdale, Arizona is a national color design firm dedicated to choosing color with a purpose. We design color palettes for new developments, existing property owners, builders, architects and more.

We want our clients to view exterior colorization and design as an investment not an expense. Well executed property exterior design acts as a billboard for your community brand. It improves property occupancy, and resell value, therefore improving the NOI. Color Design Development Group has a successful reputation based on its expertise, creativity and the ability to view architecture through a variety of perspectives. Kimberly Laten, founder believes color at its core requires a conversation about the connection between people and the places they live, because of our intimate knowledge of how colors behave on the outside of buildings, we offer valuable insight to help inspire you to create a building that becomes drive-by art. True project success including high-quality, innovative color design, but also collaborating to provide informative documents in a timely delivery to all those involved. Our paint by number kit provides a very detailed and accurate communication that’s basically contractor foolproof.

Not only to we specialize in Color Consulting & Exterior Design.

Additionally, we have a very talented staff that produces amazing results in the following design fields that are all interwoven to bring out the best in the property!

• • • • • •

Interior Design Visual Communications, Branding & Signage, Landscape Design, 3rd Party Marketing Analysis, 3D Rendering services Media videos for leasing tours and before and after videos.

The Team: 44

Apartment News

Kimberly Laten

Denise Danielle

www.aaoc.com

BEFORE

AFTER Our main headquarters is in Scottsdale, AZ — however, we have regional staff in Los Angeles, Chicago, Nashville, and Raleigh.

Color Design Development Group LLC can provide a vast amount of knowledge and skills to create the best curb appeal that calls attention to the targeted demographics for new and existing tenants! Take a chance on us to minimize your risk!

We host weekly webinars to show you how we produce Award Winning results.

We hope you will join us for a test drive!

Let us know how we can help inspire you. “Change is inevitable, let Color Design make your property incredible!”™ It is so important to create curb appeal that is memorable and catches the eyes of your potential prospects.

Michelle Radford

October 2017

Mary Herrold

Sheila Kaye

John Gray

PRODUCT & SERVICE COUNCIL MEMBERS’

Buyer’s Guide All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Air Conditioning & Heating

C.G. Systems, Inc. Christopher Bair 1470 N. Hundley Street Anaheim, CA 92806 (714) 632-8882 Christopher@cgsystemsinc.com — www.californiagate.com

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Gates & Automation, Access Control, CCTV, Low Voltage and Visitor Management Solutions

Kastle Systems John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com

Kastle Systems provides a comprehensive set of integrated/managed security services.

Parakeet Brad Huber 46 N. University Ave Provo, UT 84606 (801) 690-7980 brad.huber@goparakeet.com — www.2goparakeet.com

Accounting Services Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Accounting Software Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

The fastest growing property management software in the industry.

ALN Data Laura Reese-Williams 2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553, Fax (972) 931-6251 sales@alndata.com — www.alndata.com Apartment data and market research.

See the Advertisers Index on Page 72 for the location of our ad.

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Major appliances for apartments.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com – www.axiometrics.com CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

See the Advertisers Index on Page 72 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Product & Service Council — continued on page 46

Antimicrobial Services Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Apartment Market Research Data 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops.

See the Advertisers Index on Page 72 for the location of our ad.

October 2017

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Product & Service Council continued from page 45

Apartment Rental Publications & Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

For Rent Media Solutions Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556, Fax (949) 261-9126 www.forrent.com Orange County Register Gordon Clark 625 N. Grand Ave Santa Ana, CA 92701 (714) 796-7038, Fax (714) 796-2328 RentPath Laura Lemansky 6285 E. Spring St. Long Beach, CA 90808 (949) 943-5177 llemansky@rentpath.com

#1 nationwide provider of information and advertising services.

The Highest Quality at the Lowest Prices!

Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

Apartment/Student Housing Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

American Appliance Rentals Gil Brenner 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 gil@rentafridge.com — www.rentafridge.com

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

— — — — —

All-Wood Kitchen Cabinetry & Vanity Packages Quartz & Granite Countertops Installations & Full Remodel Services, CA Contractor Licensed Family Owned & Operated Complimentary On-Site Estimates

(714) 848-1580 7451 Warner Ave., Suite H, Huntington Beach, CA 92647 Mon.–Fri. 10am–4pm; Sat. 10am–3pm; Sun. by Appt.

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October 2017

Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Asset Management

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Provides property management & consultation services in the multifamily industry.

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net

Attorneys Barth Calderon, LLP Paul Hitchcock 333 City Blvd. W., Suite 2050 Orange, CA 92868 (714) 704-4828 paul@barthattorneys.com

Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

Todd A. Brisco & Associates Todd Brisco 1900 S. State College Blvd., Suite 275 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Business litigation, real estate law landlord/tenant and healthcare issues.

Product & Service Council — continued on page 48

Get covered today!

See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Appraisal Lee Walker Appraisals Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074, Fax (714) 744-1075 www.leewalkerappraisals.com

See the Advertisers Index on Page 72 for the location of our ad.

Asphalt Sales & Service Ben’s Asphalt & Maintenance Co., Inc. Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Fashion styles may change. Our commitment to our clients won’t.

Farmers was founded in 1928, a year before the crash. Back then, when others paid claims with IOUs, we paid cash. For over 80 years, we’ve followed a conservative investment approach. We don’t invest in junk bonds or financial derivatives. We are Farmers Insurance. And we are over 15,000 agents strong.

CURRENT SAVINGS OFFERS

Your local Farmers agent currently offers savings for: n

Home

n

Auto

n

Life

n

Business

n

Condo

n

Renters

farmers.com for a complete listing of companies. Not all insurers are authorized to provide insurance in all states. Coverage is not available in all states.

Life Insurance issued by Farmers New World Life Insurance Company, 3003 77th Ave SE, Mercer Island, WA 98040.

Protecting Your Investment is my Top Priority.

949.943.3610

RICK HACKETT

Your Local Agent| CA License # 0832675

rhackett@farmersagent.com 33161 CAMINO CAPISTRANO, STE K2 SAN JUAN CAPISTRANO, CA 92675

October 2017

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Product & Service Council

David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com — www.evictionlaw.com

continued from page 47

Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 www.Ca-Eviction.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Specializes in landlord/tenant law, debt collection, eviction.

See the Advertisers Index on Page 72 for the location of our ad.

Fisher & Phillips, LLP Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 cbaran@laborlawyers.com

Provide legal services on all employment related issues and Fair Housing discrimination claims.

Ruzicka, Wallace & Coughlin, LLP Earl Wallace 16520 Bake Pkwy., Suite 280 Irvine, CA 92618 (949) 759-1080, Fax (949) 759-6813 earl@rswlaw.net — www.rswlaw.net

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Bath Renovations Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Boiler Systems

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Debinaire Company Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

See the Advertisers Index on Page 72 for the location of our ad.

Complete kitchen and bath restoration and refinishing company.

Eviction Attorneys.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

IS THE WORLD MOVING TOO FAST FOR YOU?

See PHD Insurance Brokers’ President Leland Hendrie’s letter on page 19.

Call us at (714) 534-6310 or (800) 640-4743 Email us at info@phdinsurancebrokers.com Visit our website at www.phdinsurancebrokers.com License #0462338

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 whminc@pacbell.net Water Heater/boiler service and installation.

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

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October 2017

Cabinets Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Custom & standard cabinets for all areas. No job too small!

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Carpet Sales & Service Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

See the Advertisers Index on Page 72 for the location of our ad.

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Product & Service Council — continued on page 50

See the Advertisers Index on Page 72 for the location of our ad.

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Carpentry Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

October 2017

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Product & Service Council

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

continued from page 49

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

See the Advertisers Index on Page 72 for the location of our ad.

Carpet Cleaning Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

Apartment Turnover Specialists.

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

Cleaning Service Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100, Fax (818) 989-7378 john@allvalleywasher.com — www.allvalleywasher.com Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302, Fax (626) 968-0643 gmadrid@cscserviceworks.com

Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Ste 750 Santa Ana, CA 92707 (949) 266-7000, Fax (714) 210-3777 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625, Fax (310) 643-6958

Coin-operated laundry equipment. See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 52

See the Advertisers Index on Page 72 for the location of our ad.

Serving California Since 1956

Coin-Operated

WASHERS/DRYERS Commission • Lease • Sales • Repairs Parts • Coin Boxes • Residential Services

QUALITY SERVICE AND INSTALLATION

TOLL FREE

1-800-473-8812 We Offer to You: • Commission Plan • Lease Plan • Purchase Plan

714-633-1811 • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

50

Apartment News

www.aaoc.com

A full service firm to provide legal representation to apartment owners and managers on any issue, including: • Tenant disputes • Evictions • Enforcement of rules • Mold or other habitability issues • Fair Housing • American with Disabilities claims • Workplace harassment • Discrimination We are mindful of litigation costs. We prepare personalized litigation plans. Your protection is our priority. www.wzllp.com Terence P. Carney tcarney@wzllp.com

Thomas B. Cummings tcummings@wzllp.com

1 Corporate Park Suite 200 Irvine, Ca 92606 Tel. No. (949) 975-1000 Fax (949) 756-0517

October 2017

We want to tell you about your roofing problems when it is sunny, rather than you telling us about your roofing problems when it is raining!

❏ Missing Asphalt Shingles

❏ Debris in Rain Gutters

❏ Missing or Cracked Composite Shingles

❏ Damaged or Missing Wood Shingles

❏ Failing Flat Roof Repair

❏ Cracked Mortar

Overlooking these issues will cost you more in the long run.

You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills.

CA License #910068

714-538-3330

Affordable and Reliable • Fully Insured • Re-Roofing and Repairs

October 2017

www.aaoc.com

Apartment News

51

Product & Service Council continued from page 50 Collections Todd A. Brisco & Associates Todd Brisco 1900 S. State College Blvd., Suite 505 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Business litigation, real estate law landlord/tenant and healthcare issues.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

David S. Schonfeld, Attorney at Law 801 E. Chapman Ave., Suite 214 Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Text messaging services to help communicate with your customers.

Ben’s Asphalt & Maintenance Co., Inc. Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

Specializing in residential & commercial evictions.

Commercial Gas Grills AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 72 for the location of our ad.

Commercial Patio Heaters AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 72 for the location of our ad.

Apartment News

Construction

Concrete Maintenance & Repair

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

52

Communications

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Precision Concrete Cutting Bill Hokans 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400, Fax (801) 855-7150 bill@safesidewalks.com Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

www.aaoc.com

October 2017

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com General Contractor.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

Consulting 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops.

See the Advertisers Index on Page 72 for the location of our ad.

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

The Countertop Factory Shae Askew 2740 E. Coronado Street Anaheim, CA 92806 (562) 944-2450, Fax: (562) 9442470 info@thecountertopfactory.net — www.thecountertopfacory.net Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

We help homeowners defer or reduce capital gains taxes.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com

Deck Coatings, Magnesite Repairs, Waterproofing

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

NEXT LEVEL Property Solutions, LLC Marie Kaplan (949) 244-2974 mariek@nextlevel-ps.com — www.nextlevel-ps.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net

A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 54

Provides property management & consultation services in the multifamily industry.

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

Countertops Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Laminate, quartz & granite available. No job too small.

October 2017

www.aaoc.com

Apartment News

53

Product & Service Council

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426, Fax (818) 758-5984 lbaldwin@lahydrojet.com

continued from page 53

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Draperies/Blinds/Window Coverings

See the Advertisers Index on Page 72 for the location of our ad.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588, Fax (714) 532-2466 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Electric Vehicle Products American Appliance Rentals Gil Brenner 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 gil@rentafridge.com — www.rentafridge.com

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

Electric wiring & installation of car charges & charging stations.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Doors & Windows

Electrical

Republic Windows & Doors Grant Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 grant@republiccompanies.com

Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Drain Cleaning California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

54

Apartment News

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

www.aaoc.com

October 2017

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electronic Signature DocuSign Tiffany Tanquary 221 Main Street, Suite 1000 San Francisco, CA 94105 (866) 219-4318 tiffany.tanquary@docusign.com — www.docusign.com

DocuSign allows people to manage documents anytime, anywhere, on any device, securely.

Environmental Consulting & Training American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Environmental Services A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

See the Advertisers Index on Page 72 for the location of our ad.

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Fencing & Gates

Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Evictions 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops.

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

C.G. Systems, Inc. Christopher Bair 1470 N. Hundley Street Anaheim, CA 92806 (714) 632-8882 Christopher@cgsystemsinc.com — www.californiagate.com

Rainbow International of Orange County Debbie Robinson 1274 N. Red Gum St. Anaheim, CA 92806 (888) 778-3492 rbwoc.debbierobinson@gmail.com — www.rainbowintl.com/orangecounty Shield Fire Protection Matt Sather 29391 Valerio Court Laguna Niguel, CA 92677 (949) 388-6556, Fax (949) 613-8367 matt@shireldfireprotection.com — www.shieldfireprotection.com

Gates & Automation, Access Control, CCTV, Low Voltage and Visitor Management Solutions

D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602, Fax (800) 464-6400 rwoodbeck@ddtechusa.com — www.ddtechglobal.com

NFPA 25 Fire Sprinkler inspections and 5 year re-certifications, repairs, service and maintenance

Financial Planning Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Fitness Equipment Opti-Fit Fitness Solutions Stephan Hermann PO Box 6716 Folsom, CA 95763 (916) 880-5554, Fax: (866) 274-3488 stephan@opti-fit.com — www.opti-fit.com Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com

Fire & Flood Restoration A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Flooring

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Product & Service Council — continued on page 56

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

October 2017

www.aaoc.com

Apartment News

55

Product & Service Council

General Contractor

continued from page 55

A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

See the Advertisers Index on Page 72 for the location of our ad.

FSI – Total Floor Care Bethany Legler 3033 Oak St. Santa Ana, CA 92707 (657) 249-0594 bethany.legler@servicesbyfsi.com — www.servicesbyfsi.com Total floor acre, flooring, upholstery care, restoration.

Urban Surfaces Cynthia Bozarth 1121 Olympic Drive Corona, CA 92881 (951) 223-4645 cynthia@urbansurfaces.com — www.urbansurfaces.com Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com General Contractor.

Furniture Rental

Handyman

AFR Furniture Rental Stacey Reyes 3330 Garfield Avenue Commerce, CA 90040 (213) 259-4367, Fax: (323) 728-2143 sreyes@rentfurniture.com — www.rentfurniture.com

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Furniture rental for residents.

Garage Doors

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Republic Garage Doors Gayle Gunnison 2623 W. Woodland Dr. Anaheim, CA (714) 527-2804, Fax (714) 527-3014 www.republicgaragedoors.com

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc.

Over 70+ years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations

Ask for: Ray Roberts, RPA 3532 Katella Avenue, Suite 111, Los Alamitos, California 90720

(562) 430-3588

56

Fax (562) 430-0693

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www.aaoc.com

www.rayrobertsrealty.com October 2017

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Heating & Air Conditioning Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Insurance Brian Berg Insurance Services, Inc. Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 966-3013 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 72 for the location of our ad.

H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610, Fax (949) 943-3611 rhackett196@gmail.com — www.farmersagent.com/rhackett

Provide insurance consulting & coverage.. See the Advertisers Index on Page 72 for the location of our ad.

ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500, Santa Ana, CA 92705 (714) 975-8429, Fax: (714) 975-8966 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

PHD Insurance Brokers, Inc. Kevin L. Hendrie 12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 KHendrie@phdinsurancebrokers.com

Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured). See the Advertisers Index on Page 72 for the location of our ad.

Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 mike@reyinsuranceservices.com — www.reyinsuranceservices.com State Farm — Sarah Atkinson Agency Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351, Fax (714) 373-5519 sarah@atkinsonagency.com

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

Interior Design Color Design Development Group Kimberly Laten 8390 E. Via de Ventura, Suite #F110-117 Scottsdale, AZ 85258 (480) 251-7757 kimberly@colordesignllc.com — www.colordesignllc.com

#1 nationwide provider of information and advertising services.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com

Internet Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Multifamily brokerage and advisement services.

Product & Service Council — continued on page 58

Advertising firm specializing in Websites, Search & Social Media Marketing.

COMMERCIAL

L AUNDRY

SOLU TIONS

ur o Y e v Sa

s r e t r a u Q for the

n u F

f f u St

Your residents can use credit/debit or smart cards in our state-of-the-art digital laundry centers, and save their coins for the fun things in life. Our solutions don’t just drive resident retention and support smoother operations; they provide competitive revenue sharing and peace-of-mind.

Providing insurance and financial services.

The Liberty Company Insurance Brokers, Inc Gary A. Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com ” www.libertycompany.com

Real Estate Insurance specializing in multi-family. See the Advertisers Index on Page 72 for the location of our ad.

Visit

CSCSW.com

or call Chris Wilson 800.954.9000 x54330 chrisw@cscsw.com

October 2017

www.aaoc.com

Apartment News

57

Product & Service Council continued from page 57

KnockRentals.com Maile Eubank 999 N. Northlake Way Seattle, WA 98103 (559) 930-2234 maaile@knockrentals.com — www.knockrentals.com SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

Janitorial Services S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Landscapes/Hardscapes

Junk Removal

BrightView Tree Care Services Michael Lourenco 1960 S. Yale Santa Ana, CA 92704 (949) 536-1966 Michael.lourenco@brightview.com — www.brightview.com Critical Environments, Inc. Christy Babbitt 2973 Randolph Ave Costa Mesa, CA 92626 (714) 323-9138 cbabbitt@criticalenv.com — www.criticalenv.com

Junk Studz, LLC Ben Pourcho 120 Tustin Avenue, Suite C #1125 Newport Beach, CA 92663 (949) 315-8999 junkstudz@gmail.com — www.junkstudz.com

Kitchen Renovations Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Landscape maintenance, management, construction and arborcare.

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Forever Lawn Pacific Coast Denise Karmie 2763 Enclave St NW Uniontown, OH 44685 (951) 335-4534 denise@pc.foreverlawn.com — www.foreverlawn.com/pc Sales and installation of synthetic turf products.

Park West Tree Care Hillary Day 22421 Gilberto, Suite F Rancho Santa Margarita, CA 92688 (951) 333-1269 hday@parkwestinc.com — www.parkwestinc.com Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Lending Institutions CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

Chase Commercial Multifamily Lending — Scott Schweer 3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074, Fax (949) 833-4093 Scott.schweer@chase.com — www.chase.com

See the Advertisers Index on Page 72 for the location of our ad.

Chase Multifamily Lending Robert Fox 1301 2nd Avenue, FL 23 Seattle, WA 98101 (714) 327-6992, Fax (866) 889-7364 robert.fox@chase.com — www.chase.com Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

Business Banking, Apartment Loans/Commercial Loans.

Luther Burbank Savings Warren Ramsey 20 Pacifica, Suite 600 Irvine, CA 92618 (949) 999-9712 www.lutherburbanksavings.com Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com

amerfirst.org/CommercialRealEstate Financing subject to approval. Certain restrictions apply. *$650 discount available only for CA properties with max. 65% LTV.

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October 2017

Lighting Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Interior/exterior lighting installation, maintenance & service.

Mailboxes Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Maintenance, Repairs, Products ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

Bar-B-Clean Bryan Weinstein 24655 Las Patranas Yorba Linda, CA 92887 (818) 470-6350 bryan@bar-b-clean.com — www.bar-b-clean.com

Barbecue cleaning, repair, maintenance and replacement

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

See the Advertisers Index on Page 72 for the location of our ad.

FSI – Total Floor Care Bethany Legler 3033 Oak St. Santa Ana, CA 92707 (657) 249-0594 bethany.legler@servicesbyfsi.com — www.servicesbyfsi.com

Odor Removal Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Total floor acre, flooring, upholstery care, restoration.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Ornamental Iron Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Paint Sales & Service

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

Marketing

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

KnockRentals.com Maile Eubank 999 N. Northlake Way Seattle, WA 98103 (559) 930-2234 maaile@knockrentals.com — www.knockrentals.com Lease Labs Mark Ham 2251 San Diego Ave, Suite A-150 San Diego, CA 92110 (619) 233-4700 mark@leaselabs.com — www.leaselabs.com

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com See the Advertisers Index on Page 72 for the location of our ad.

Color Design Development Group Kimberly Laten 8390 E. Via de Ventura, Suite #F110-117 Scottsdale, AZ 85258 (480) 251-7757 kimberly@colordesignllc.com — www.colordesignllc.com EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Mold Remediation American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

October 2017

www.aaoc.com

Product & Service Council — continued on page 60

Apartment News

59

Product & Service Council continued from page 59 S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Parking Enforcement Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

Plumbing, Contractors & Supplies

Pest Control

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com

Apartment Financing

• 2– 4 units

• 5+ units

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Lloyd Pest Control 566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com

See the Advertisers Index on Page 72 for the location of our ad.

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com Western Exterminator Jason Bennett 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199 jbennett@west-ext.com — westernexterminator.com

Residential and commercial pest control and termite control since 1921.

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com

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Apartment News

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

Heat treatment equipment & training for bedbugs.

Serving multi-family owners since 1983

See the Advertisers Index on Page 72 for the location of our ad.

Delta is the nation’s largest plumbing, HVAC and repiping company.

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com

BONA FIDE MORTGAGE

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Commercial and residential pest control.

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Patrol Services

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

www.aaoc.com

October 2017

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Property Management AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 don@aimproperties.net — www.aimproperties.net Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

LoCali Management Group Nathan Poth 1109 Victoria St. #C Costa Mesa, CA 92627 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com

Monterey Group 16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978 marketing_monterey@yahoo.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Boutique style property management.

The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California. See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 62

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 laureld@consensyspm.com — www.consensyspm.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 pdunlap@dpgre.com — www.dpgre.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 www.jle1.com — denise@jle1.com

Pest Control for Professionally Managed Properties OFFICE

RETAIL

INDUSTRIAL

RESIDENTIAL

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Pest Control

Pigeon Control

Termite Control

Rodent Control

Bee Control

Gopher Control

See the Advertisers Index on Page 72 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com

Full service property management provider for 16+ units.

1.877.522.2377 | www.AccessExt.com October 2017

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Product & Service Council continued from page 61

Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Prestige Property Management Brad Clark 1500 Adams Ave., Ste #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Steadfast Management Company, Inc. Anissa Kennedy 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 akennedy@steadfastmgmt.com Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 info@sullivanpm.com — www.sullivanpm.com

Property Management Staffing & Training BG Multifamily Jason Stoughton 3330 Cumberland Boulevard, Suite 500 Atlanta, GA 30339 (678) 873-0728 jstoughton@bgmultifamily.com — www.bgmultifamily.com

Most trusted recruiting & staffing resource provider in the multifamily industry for 30 years.

Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

40 Years of Property Management Experience in Orange County.

WSH Management Anthony Sandoval 18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

15+ years of experience in managing multi-family and senior apartments.

Property Management Software

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 72 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 3, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

See the Advertisers Index on Page 72 for the location of our ad.

Satellite Management Co. 1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777 South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

JWilliams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657, Fax (510) 903-2586 sales@renoirstaffing.com — www.renoirstaffing.com

The fastest growing property management software in the industry

For 30 years, we have provided qualified employees to the property management industry.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

Text messaging services to help communicate with your customers.

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 64

Put 20 Years of Property Management Experience to Work for You • All Repairs and Rehab Performed by Licensed General Contractor at Discounted Rates

2 UNITS — COSTA MESA

• All Monthly & Annual Statements Prepared by our In-House CPA • Vacant Units Made Rent-Ready in 7 Days • Routine Inspections Performed to Prevent Large Repairs

”Thank you for getting our unit rented before it was even rent-ready; we are very pleased with your service. Our previous management company nickel & dimed us on the expenses every month, but we don’t have that problem with you.” — Barbara C., AAOC Member

Paul Rosow Real Estate Broker CA BRE # 01205240

paul@southcoastrealestatebroker.com • www.southcoastrealestatebroker.com

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October 2017

800-541-1962

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Mon. – Fri. 9:00 A.M. to 5:00 P.M. Sat. 10:00 A.M. to 2:00 P.M. Closed Sunday LICENSE #1014622

October 2017

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Apartment News

63

Product & Service Council continued from page 62 Rain Gutters Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534, Fax (714) 894-6234 argosjvandyke@hughes.net

CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

Prestige Property Management Brad Clark 1500 Adams Ave., Ste #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com

ProActive Realty Investments Rita Aguila 1913 E. 174th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 dvh@dmsmithco.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998, Fax (714) 255-8489 info@wrgorman.com

Realtors Commercial Alliance of Orange County (RCAOC) Roxie McClintock PO Box 17921 Anaheim Hills, CA 92817-7921 (714) 432-1830 rcaoc.ae.roxie@gmail.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

We are the leading screening and risk management provider for the multifamily industry.

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 72 for the location of our ad.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

See the Advertisers Index on Page 72 for the location of our ad.

Real Estate/Investments 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops.

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com

We help homeowners defer or reduce capital gains taxes.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Multifamily brokerage and advisement services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

Marcus & Millichap Jonathan Giannola 19800 MacArthur Blvd., Ste 150 Irvine, CA 92612 (949) 419-3274, Fax (949) 833-0701 jonathan.giannola@marcusmillichap.com www.marcusmillichap.com See the Advertisers Index on Page 72 for

the location of our ad.

Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com

Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 72 for the location of our ad.

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Reconstruction A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

COIN-OP WASHERS & DRYERS

SALES  SERVICE  LEASE  REVENUE  PARTS

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Serving O.C Coin-op Over 25 Years!

• OFFERING LEASE & REVENUE PLANS • Friendly & Knowledgeable SALES STAFF • MANY BRANDS of Equipment Coin-Op, Credit Card, & LaundryCard Installations Washers & Dryers

ACE Commercial Laundry Equipment Inc

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Westminster, CA

www.aaoc.com

714.897.4342

October 2017

www.acelaundry.com

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Resident Screening TransUnion Kyle Nelson 6430 S. Fiddlers Green Circle, Suite 500 Englewood, CO 80111 (312) 402-3472 kgnels@transunion.com — www.Rentalscreening.transunion.com

TransUnion offers resident screening and analytics to multifamily operations.

Roofing Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-1258, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

See the Advertisers Index on Page 72 for the location of our ad.

Guardian Roofs by Sudduth Construction Inc. Steve Sudduth 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 Guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Roofing and waterproofing services.

See the Advertisers Index on Page 72 for the location of our ad.

Roofing systems for residential and commercial property for over 30 years.

Security Services

Roofing Southwest David Federly 2401 E. Magnolia St. Phoenix, AZ 85034 (480) 752-8550 davidf@roofingsouthwest.com — www.roofingsouthwest.com Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200, Fax (562) 928-1288 steve@royalroofing.com — www.royalroofing.com

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Signal 88 Security of Orange County Mark Anderson 2230 W. Chapman Ave. Orange, CA 92868 (855) 496-1771 manderson@signal88.com — www.signal88.com Provide visible security patrol for multifamily housing.

USGI – Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@uplandsecurity.com — www.usg.org Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

Staffing Service

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 72 for the location of our ad.

Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562, Fax (800) 819-7892 Scott@go-staff.com — www.go-staff.com

Product & Service Council — continued on page 66

LOCAL ADVANTAGE PROVIDING WORLD’S LARGEST REAL ESTATE RESOURCES TO LOCAL PRIVATE MULTIFAMILY OWNERS

CBRE knows the Orange County multifamily market. Through our industry leading perspectives, scale and local connectivity, we deliver outcomes that drive value and bottomline performance for every client we serve in Orange County. How can we help transform your real estate into real advantage?

Contact your local multifamily expert: Dan Blackwell, Senior Vice President +1 949 307 8319 www.multifamilysocal.com Multifamily Investment Property Sales

October 2017

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Product & Service Council

Telecommunications

continued from page 65

The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

See the Advertisers Index on Page 72 for the location of our ad.

Tax & Financial Planning H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com South Coast Investment Advisors, LLC Kelly Clyde 4041 MacArthur Blvd., Suite 240 Newport Beach, CA 92660 (877) 922-7242, Fax: (949) 825-7541 kelly@southcoastinvest.com — www.southcoastinvest.com

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

1031 Exchanges H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Towing Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Messina Operative Protection Services Melessia Messina 1351 N. Miller St., Ste. 202 Anaheim, CA 92806 (714) 646-9937 m.messina@mopsecurity.com — www.mopsecurity.com

TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042 rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Training Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Tree Service BrightView Tree Care Services Michael Lourenco 1960 S. Yale Santa Ana, CA 92704 (949) 536-1966 Michael.lourenco@brightview.com — www.brightview.com Park West Tree Care Hillary Day 22421 Gilberto, Suite F Rancho Santa Margarita, CA 92688 (951) 333-1269 hday@parkwestinc.com — www.parkwestinc.com

Community Association Specialists Competitive Prices Same Day Installations Unparalleled Customer Service Superior Craftsmanship

Sondance Painting

A+ Rated Member of the Better Business Bureau

866-788-3646 www.republiccompanies.com

NO HIDDEN COSTS APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST GARAGE DOORS | WINDOWS | PATIO DOORS | ENTRY DOORS

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October 2017

562

926-7138

LIC. #828563

• 949

472-7516

Utilities & Sub Metering

Video Surveillance

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

C.G. Systems, Inc. Christopher Bair 1470 N. Hundley Street Anaheim, CA 92806 (714) 632-8882 Christopher@cgsystemsinc.com — www.californiagate.com

Delta is the nation’s largest plumbing, HVAC and repiping company.

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org SoCalGas Adrian Molina 1919 S. State College Blvd Anaheim, CA 92806 (714) 634-3287 Amolina@semprautilities.com Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274, Fax (714) 973-5504 Mary.finn@sce.com — www.sce.com

Gates & Automation, Access Control, CCTV, Low Voltage and Visitor Management Solutions

Video Commercials

Water Heaters

NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Kastle Systems John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Debinaire Company Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

Water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Kastle Systems provides a comprehensive set of integrated/managed security services.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Waste & Recycling

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 68

WE PAY CASH FOR REFERRALS!

Apartment Owners, Landlords, Income Property Owners

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Theresa Simes Agency Premiere Income Property Insurance

Proudly retaining a 4.5 Star Rating on Yelp!

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714-966-3000

TSimes@FarmersAgent.com Serving all of California & Arizona CA Lic. # 0647512

www.farmers.com/tsimes

Office Hours: Mon–Fri, 9am–5pm • Available Online 24/7!

October 2017

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Product & Service Council continued from page 67

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Roofing Southwest David Federly 2401 E. Magnolia St. Phoenix, AZ 85034 (480) 752-8550 davidf@roofingsouthwest.com — www.roofingsouthwest.com

Website Development/Online Advertising

Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570, Fax: (530) 274-3001 laoffice@waterheatersonly.com — www.waterheatersonly.com

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Water heater repair and replacement including residential, tankless, and commercial.

Windows & Doors

Water Heater Man, Inc. Tommy Guerra 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 tommyg@waterheatermaninc.com

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Waterproofing

Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275, Fax (951) 600-0974 mikemills@milgard.com — milgard.com

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

Water Heater/boiler service and installation.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net

See the Advertisers Index on Page 72 for the location of our ad.

68

Apartment News

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Roofing and waterproofing services.

See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Republic Windows & Doors Grant Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 grant@republiccompanies.com

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October 2017

Did you know AAOC is on Facebook?

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S27TNG with S27NPED Pedestal Base

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S27T in masonry island with doors (S27T + MDS L30) ETL/Intertek Certified with Timers

2641 Du Bridge Ave. Irvine, CA 92606 | 949-474-3070 www.aeicorporation.com

October 2017

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Apartment News

69

ADVERTISERS’ INDEX

Category

See page 72 for alphabetical listings

EVICTIONS

PAINT SALES & SERVICE

Block & Associates......................Inside Back Cover

Rash Yambo Decking & Stairs...............................60

Brennan Law Firm.......................................................31

S M Painting Corp.......................................................43

Duringer Law Group, PLC.......Inside Front Cover

Sondance Painting.....................................................66

Steven D. Silverstein, Law Office..........................72

PEST CONTROL

AIR CONDITIONING & HEATING

COIN-OPERATED LAUNDRY EQUIPMENT

Wesierski & Zurek, LLP..............................................50

Access Exterminator Service..................................61

JM Air Conditioning & Heating..............................6

ACE Commerical Laundry Equipment, Inc......64

FENCING & GATES

Clearvue Technologies.............................................19

APPLIANCES—REPAIRS, PARTS, RENTALS

CSC Service Works......................................................57

Alertt Access Gate Controls....................................68

Lloyd Pest Control......................................................15

American Appliance Rentals.................................67

National Service...........................................................50

Buffalo Maintenance, Inc.........................................18

PLUMBING, CONTRACTORS SUPPLIES

Lin-Ed’s Appliance Service & Repair...................45 ORCO Apartment Suppy.........................................33 R&B Wholesale Distributors, Inc. .......Back Cover APPRAISALS/VALUATIONS

COLLECTIONS

Block & Associates......................Inside Back Cover Duringer Law Group, PLC.......Inside Front Cover

FLOORING, REPAIRS, TILE

Aarow Drain & Plumbing........................................72

Brent Collins Construction......................................10

California Rooter & Plumbing................................29

Buffalo Maintenance, Inc.........................................18

ORCO Apartment Suppy.........................................33

Carpet Crafts.................................................................63

PORCELAIN REFINISHING

Lee Walker Appraisals.................................................9

CONCRETE MAINTENANCE & REPAIR

ASPHALT SALES & SERVICE

C & C Paving Company, Inc....................................48

GATED ENTRIES

C & C Paving Company, Inc....................................48

CONSTRUCTION

Alertt Access Gate Controls....................................68

ATTORNEYS

Brent Collins Construction......................................10

HANDYMAN

PK Management.........................................................21

Block & Associates......................Inside Back Cover

Buffalo Maintenance, Inc.........................................18

South Coast Construction & Repair....................28

Prestige Property Management...........................10

CONSULTING

HEATING & AIR CONDITIONING

ProActive Realty Investments Inc........................14

JM Air Conditioning & Heating..............................6

Roberts Management & Investments...............56

INSURANCE

South Coast Real Estate & Property Mgmt......62

Farmers Insurance — Rick Hackett....................47

The Management Works.........................................34

Brennan Law Firm.......................................................31 Duringer Law Group, PLC.......Inside Front Cover Steven D. Silverstein, Law Office..........................72 Wesierski & Zurek, LLP..............................................50 BATHROOM RENOVATIONS

South Coast Construction & Repair....................28 BATHTUB REFINISHING

2-1-1 OC..........................................................................13 DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING

Brent Collins Construction......................................10 Buffalo Maintenance, Inc.........................................18

V & S Carpet and Flooring Services....................23

Bath Crafters..................................................................16 PROPERTY MANAGEMENT

JLE Property Management Inc.............................39

Farmers Insurance —

RAIN GUTTERS

Theresa Simes Agency.............................................67

Argos Home Systems................................................16

PHD Insurance Brokers, Inc.............................41, 48

Out of the Gutter .......................................................49

Bath Crafters..................................................................16

Rash Yambo Decking & Stairs...............................60

KITCHEN RENOVATIONS

REAL ESTATE INVESTMENTS

BBQ & GRILL SERVICES

DECKING

South Coast Construction & Repair....................28

CBRE................................................................... Insert, 65

AEI Corporation...........................................................69

All Proof Decks.............................................................54

LANDSCAPING

Hom Sotheby’s International Realty —

BLINDS

DOORS, WINDOWS

Critical Environments, Inc. .....................................43

The Stanfield Group...................................................42

Apex Window Decor.................................................14

California Replacement Windows.........................7

LEAK DETECTION

Marcus & Millichap.....................................................71

BOILER SYSTEMS

Republic Windows & Doors...................................66

California Rooter & Plumbing................................29

ProActive Realty Investments Inc........................14

LENDING

South Coast Real Estate & Property Mgmt......62

American First Credit Union...................................58

SVN/Vanguard Investment Properties..............12

Bona Fide Mortgage..................................................60

W. R. Gorman................................................................35

Debinaire Co.................................................................52 CABINETS/REFINISHING

Brent Collins Construction......................................10

DRAINS

Aarow Drain & Plumbing........................................72 California Rooter & Plumbing................................29

Chase/Scott Schweer..................................................2

ROOFING

The Cabinet Depot.....................................................46

DRAPERIES/BLINDS/WINDOW COVERINGS

Umpqua Bank...............................................................28

Dale’s Roofing...............................................................53

CARPENTRY

Apex Window Decor.................................................14

MAIL BOXES

McCarthy Roofing........................................ Insert, 51

Brent Collins Construction......................................10

R&B Wholesale Distributors, Inc. .......Back Cover

ORCO Apartment Suppy.........................................33

McCormack Roofing..................................................27

Buffalo Maintenance, Inc.........................................18

DRYWALL

R&B Wholesale Distributors, Inc. .......Back Cover

Royal Roofing................................................................11

CARPETS

Brent Collins Construction......................................10

MAINTENANCE, REPAIRS, PRODUCTS

SECURITY SERVICES

Brent Collins Construction......................................10

Alertt Access Gate Controls....................................68

Buffalo Maintenance, Inc.........................................18

WATER HEATERS

R&B Wholesale Distributors, Inc. .......Back Cover

California Rooter & Plumbing................................29

MOLD REMEDIATION

Debinaire Co.................................................................52

American Environmental Specialists..................34

ORCO Apartment Suppy.........................................33

South Coast Construction & Repair....................28

Carpet Crafts.................................................................63 ORCO Apartment Suppy.........................................33 R&B Wholesale Distributors, Inc. .......Back Cover V & S Carpet and Flooring Services....................23 CARPET CLEANING

ELECTRICAL

Buffalo Maintenance, Inc.........................................18 ENVIRONMENTAL SERVICES

American Environmental Specialists..................34

V & S Carpet and Flooring Services....................23

Wesierski & Zurek, LLP..............................................50

ORNAMENTAL IRON

WINDOWS

CLEANING SERVICES

ESCROW & EXCHANGE

Alertt Access Gate Controls....................................68

California Replacement Windows.........................7

Safe Harbor Exhange, Inc........................................16

Brent Collins Construction......................................10

Republic Windows & Doors...................................66

V & S Carpet and Flooring Services....................23

70

Apartment News

www.aaoc.com

October 2017

Newport Beach Top Multifamily Agents

Tyler Leeson

Greg Bassirpou

Mark Bridge

Sheil Stampwala

David Yeh

First Vice President Investments Top Agent | MultiFamily

Vice President Investments MultiFamily

President Investments MultiFamily

Senior Associate MultiFamily

Senior Associate MultiFamily

Anthony Brown

John Susank

Drew Holden

Kurt Hediger

Shane McConnell

Associate MultiFamily

Vice President Investments MultiFamily

Associate MultiFamily

Associate MultiFamily

Senior Associate MultiFamily

Marcus & Millichap Real Estate Investment Services, Newport Beach is the industry leader in Orange County. Our highly skilled agent roster closed over 5000 units in Southern California in 2016.

Our range in the marketplace allows us to provide brokerage expertise to investors seeking 5 units to 500 unit investment properties. We can assist

Hap Knowles

Jon Mitchell

Associate MultiFamily

Vice President Investments MultiFamily

any real estate investor regardless of your current investment criteria. Our sub-market information is accurate, up-to-date, extremely useful, and FREE! Reach out to one of our investment professionals for a 2017 investment outlook.

Bob Osbrink | Regional Manager Jon Giannola | Sales Manager

www.marcusmillichap.com (949) 419-3200

19800 MacArthur Boulevard, Suite 150 Irvine, CA 92612

Licensed by the California Bureau of Real Estate

Apts Magazine Top 10.indd 1

October 2017

www.aaoc.com

1/9/17 8:47 AM

Apartment News

71

DRAINS UNBLOCKED !

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“Introductory Offer”

$75.00

Includes Service Call & Labor Main Lines from $95.00

AAROW

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(714) 836-4861 45 Years Experience Serving Orange County St. Cont. Lic. #730851

ADVERTISERS’ INDEX

Alphabetical

JLE Property Management Inc................................39

Aarow Drain & Plumbing...........................................72

JM Air Conditioning & Heating.................................6

Access Exterminator Service.....................................61

Lee Walker Appraisals....................................................9

ACE Commerical Laundry Equipment, Inc.........64

Lin-Ed’s Appliance Service & Repair......................45

AEI Corporation..............................................................69

Lloyd Pest Control.........................................................15

Alertt Access Gate Controls.......................................68

Marcus & Millichap........................................................71

All Proof Decks................................................................54

McCarthy Roofing........................................... Insert, 51

American Appliance Rentals....................................67

McCormack Roofing.....................................................27

American Environmental Specialists.....................34

National Service..............................................................50

American First Credit Union......................................58

ORCO Apartment Suppy............................................33

Apex Window Decor....................................................14

Out of the Gutter ..........................................................49

Argos Home Systems...................................................16

PHD Insurance Brokers, Inc................................41, 48

Bath Crafters.....................................................................16 Bona Fide Mortgage.....................................................60

fAST eVICTIONS Orange County

Basic Fee Filing Fee Process Server Writ Sheriff Total

$150.00 260.00 90.00 35.00 145.00 $680.00

L.A. County

(uncontested no appearances)

$150.00 240.00 50–125.00 25.00 145.00 $610.00** $690.00*

*$200.00 additional if contested **$225.00 and up if contested

STEVEN D. SILVERSTEIN

Brennan Law Firm..........................................................31 Brent Collins Construction.........................................10 Buffalo Maintenance, Inc............................................18 C & C Paving Company, Inc.......................................48 California Replacement Windows............................7 California Rooter & Plumbing...................................29 Carpet Crafts....................................................................63 CBRE...................................................................... Insert, 65 Chase/Scott Schweer.....................................................2 Clearvue Technologies................................................19 Critical Environments, Inc. ........................................43

Attorney at Law

CSC Service Works.........................................................57

14351 Redhill Ave., Suite G Tustin, California 92780 Evictions processed in Orange, L.A., Riverside & San Bernardino Counties

Dale’s Roofing..................................................................53

(714) 832-3651 fAX (714) 832-7781

www.stevendsilverstein.com evictions@stevendsilverstein.com

72

Apartment News

See page 70 for category listings

2-1-1 OC.............................................................................13

Block & Associates.........................Inside Back Cover

“Pest Control”

Debinaire Co....................................................................52

PK Management............................................................21 Prestige Property Management..............................10 ProActive Realty Investments Inc...........................14 Rash Yambo Decking & Stairs..................................60 R&B Wholesale Distributors, Inc. ..........Back Cover Republic Windows & Doors......................................66 Roberts Management & Investments..................56 Royal Roofing...................................................................11 Safe Harbor Exhange, Inc...........................................16 S M Painting Corp..........................................................43 Sondance Painting........................................................66 South Coast Construction & Repair.......................28 South Coast Real Estate & Property Mgmt.........62 Steven D. Silverstein, Law Office.............................72 Stewart Tours...................................................................30 SVN/Vanguard Investment Properties.................12

Duringer Law Group, PLC..........Inside Front Cover

The Cabinet Depot........................................................46

Farmers Insurance —

The Management Works............................................34

Theresa Simes Agency................................................67

Umpqua Bank..................................................................28

Farmers Insurance — Rick Hackett.......................47

V & S Carpet and Flooring Services.......................23

Hom Sotheby’s International Realty —

W. R. Gorman...................................................................35

The Stanfield Group......................................................42

Wesierski & Zurek, LLP.................................................50

www.aaoc.com

October 2017

Tenant Eviction Unlawful Detainer

125

$

Un Uncontested plus costs, Standard Eviction Standa ($20 OFF First Eviction!)

Established in 1976, Dennis P. Block & Associates is

interests of landlords and income property owners

Dennis P. Block & Associates

consists of 12 eviction attorneys, all specializing in

The number one Law Firm Specializing in Tenant Evictions

State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

landlord/tenant law. We are also experts in Unlawful Detainer Jury Trials, Commercial and Foreclosure Evictions.

(714) 634-8232 (800) 77-EVICT Orange (38428)

Open Monday through Saturday We provide written progress reports & you may track your case on-line

Long Beach (562) 434-5000 San Bernardino (909) 877-6565

Inglewood (310) 673-2996 Ventura (805) 653-7264

Full Collection Services • Guara • Free telephone consultations • Lockout Management service available

Free Forms on our website: www.evict123.com Pasadena (626) 798-1014

Encino (818) 986-3147

Orange (714) 634-8232

Fax (323) 938-6069 Fax (714) 634-3633

One Phone Call Starts your Case! www.evict123.com

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WHOLESALE DISTRIBUTORS, INC.

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Contact R&B Wholesale Distributors for all your appliance needs!!

• Next Day Delivery Available • Fleet of 25 Trucks • Experienced In-house Installers

2350 S. Milliken Ave. • Ontario, CA 91761 Toll Free: (800) 262-1946 • Phone: (909) 230-5400 Fax: (909) 230-5405

• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968

www.rbdist.com