Why You Need Absentee Reporting for Your Business
“Employees are your most valuable assets. They are the heart and guts of a company” said Carlos Ghosn. Simply put, a successful business is a business that has a talented, dedicated and hardworking group of people working for them. To get the most out of a workforce, it is imperative that the employees are managed well in every aspect, especially absentee reporting. Of the many challenges that come with managing the human resource of an organization, managing absenteeism or reporting absenteeism should be a high priority. Lack of manpower can affect the day’s work and this can have a ricocheting effect on overall productivity. A good absentee reporting system in place translates into a well-organized structure and optimum use of time and resources. A lack of it could mean definite chaos and needless confusion. An Inbound Call Center Service is one of the most efficient ways in which you can take care of your Employee absenteeism reporting. This service serves as the one-stop point where all of your employees can report their absence from work and also as a conduit through which this information can be documented and passed on to the respective line manager. What are the benefits of this system? 1. Accuracy in Absentee Reporting: One of the major problems that a business faces when dealing with employee absenteeism is the failure to accurately track and record absenteeism. This could affect the flow of tasks and general work process to name one aspect. An Inbound call center can help reduce these problems. A customized system setup that gives the employees the flexibility of reporting their day off with just a call made to a toll free number set up by you. The executive answering the call will take the needed details and thereby a computerized record is created and stamped with the date and time for accuracy. This information is then passed on to the line manager via email, text or any other preferred way of communication. 2. Increases Productivity: Most reporting and work planning for the day happens in the early part of the workday. An Inbound Call Center Services will ensure that the managers are immediately made aware of the absence of employees who will not be reporting to work that day, so that an alternate plan can be worked out. This will ensure
that the workflow does not suffer due to employee absenteeism because there will be a reliable communication system in place throughout the community. 3. Reduces Grievances and Disputes: Considerable resources and time is spent on settling grievances and disputes that result as a lack of maintenance of proper employee absenteeism records and unreported absenteeism. This leads to misuse of the company’s leave policy and makes it difficult for managers to initiate action against defaulters as per company policies or union procedures due to lack of evidence. Inbound Call Center Services ensure an error free system through which you can accurately track every absentee and get a daily, weekly, monthly and yearly report for individuals as well as a specified group. As mentioned at the outset, the success of a business depends on how well it manages its human resources. And by handling absentee reporting in an efficient and organized manner, companies can utilize an Inbound call center to accelerate growth. To learn more visit http://www.answerunited.com.