How Answering Services Work

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How Answering Services Work


What Are Answering Services? Answering services are a solution to busy phone lines.

These services are provided through an outsourced call center than will answer your phones when all your lines are tied up.

This will help keep your clients satisfied and will result in fewer missed appointments and lost clients.


How to Get Started To get started with Answer United’s answering services, simply visit www. answerunited.com or call at 800-9375900.

On the website, you will have access to more information as well as the option of receiving a free quote.

After that, it’s as simple as exchanging phone numbers to have calls directed to the answering service call agents.


Does It Matter Where My Business is Located? The best thing about answering services is that they’re outsourced. This means that you don’t have to be near the answering service in order to use their call agents.

Your client calls will automatically be rerouted to Answer United’s call center where it will be taken by knowledgeable and professional virtual receptionists.


How Does the Call Get Transferred? Transferring the calls is a simple process that is easy to set up.

First, your business will call forward your line to a unique telephone number at Answer United’s call center.

Then, when the number is called it will be automatically forwarded to the call center. You can set up call forwarding with your telephone provider.


How Do the Messages Get Relayed? You have several different options for message retrieval. The options include: •Email •Fax •Pager or cell phone You also have the option of calling Answer United to retrieve your messages as well.


What Types of Businesses Can Use Answering Services? Answer United’s answering services are available to all types of businesses and industries including: •Medical facilities •Law offices •Property management •Consulting firms •HVAC and Refrigeration


How Much Do the Services Cost? You can visit the Answer United webpage at any time for a free quote. Prices for answering services will vary depending on your monthly call volume.

However, answering services are much less expensive than hiring more employees or receptionists since you only pay one monthly fee.


Get More Information

For more information about Answer United’s answering services, call or go online today and fill out a free quote.


About Us Phone: 800-937-5900 Fax: 800-937-5931 Sales Team: sales@answerunited.com Client Care Representatives: custserv@answerunited.com Accounting Department: billing@answerunited.com HR Department: jobs@answerunited.com Answer United is a provider of nation-wide answering services and other webbased customer support solutions.


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