a.p.i. Alarm Inc. was established in the Greater Toronto Area in April of 1983 and over the last 33 years has expanded its presence and operational footprint to take on the rest of Canada. Through our extensive infrastructure, a.p.i. is a leader in the industry, providing advanced monitoring and support services to over 1,500 alarm dealers and their clientele.
Our team of 250+ professionally trained staff utilize the most
current technology and equipment to monitor over 400,000 accounts around the clock, by way of 5 strategically located ULC/UL, CSAA, Five Diamond certified monitoring stations across Canada. A major part of our success has come from the desire to be your “silent partner,” and that is why we are dedicated to protecting your integrity as an independent dealer, while doing our job in the background. Every phase of
our operation, from answering the phone using your company name, to giving you full access to your customers and database in live time, is designed to give the independent alarm dealer maximum control of their business and customers.
Coming soon – a.p.i.’s new state of the art headquarters located in Toronto, featuring the most advanced technologies in the industry.
•Access account base with the click of a button
•Put accounts on and o test
•Google map for customer location
•Create work orders and reports
However, how do you gauge a Station’s commitment to its Dealers?
Early on, we owned wholesale and retail accounts, over half our revenue came from our retail subscriber base.
In essence we were like every other monitoring station, competing with our Dealers.
On many occasions we would be bidding for the same account, competing with our Dealers.
Partners and competitors on the same court, it just wasn’t good business.
We decided to fully commit Lanvac® to wholesale monitoring only, the dawn of a new era.
How strong is our commitment?
We gave up retail monitoring and in doing so we surrendered over half our monthly revenue, Partnering with our Dealers.
We wrote our non-compete promise to our all dealers, partnering with our Dealers.
That’s right. Overnight. We gave up half our revenue.
We did, we did it willingly, we did it on principle, and our conscience is clear.
Halifax 2830 Agricola Street, Halifax, NS, B3K 4E4
Quebec 11054 Valcartier, Quebec, QC, G2A 2M3
Montreal 5800 rue Iberville, Montreal, QC, H2G 2B7
Ottawa 2212 Gladwin Crescent Unit B6, Ottawa, ON, K1B 5N1
Toronto 2863 Kingston Road, Scarborough, ON, M1M 1N3
Vancouver 2830 Douglas Road, Burnaby, BC, V5C 5B7
SRC
Security Response Center is a leader in professional security monitoring services. SRC stands out among the rest for many reasons. First, our personalized, customizable service is a step above our competitors. The power behind our security monitoring comes from our people: highly-trained, professional responders. Next, we provide our independent security dealers with amazing support and offer plans for business growth, and in many instances, succession. Lastly, and perhaps most importantly, we give our partners peace of mind, knowing that the needs of each customer will be met with outstanding service, every time. For years we have intentionally built and acquired strong partnerships with reputable industry leaders, such as Bosch, Napco IP, DMP, Honeywell, IVIEWNOW, and many more. By utilizing the cutting edge technologies that our partners offer, we are a true stand out within our industry. Our partnerships,
When discussions such as retirement come into the picture, partnering with SRC can give step-by-step support and assistance throughout the whole process of such a transition. With regards to business growth and expansion, our large network of strong partnerships in the industry can provide stepping stones for company expansion on a national scale.
SRC: INNOVATIVE…AND ALWAYS AT THE FOREFRONT OF NEW TECHNOLOGIES!
OUR PEOPLE MAKE THE DIFFERENCE!
The power behind our monitoring is our people. You’ll have receive from SRC’s monitoring station operators. Backed by decades of experience, we have already anticipated your customer’s worst case and common place circumstances. Our highly trained responders seek to provide an accurate assessment, take decisive action, and give clear guidance.
SUCCESSION
Business growth and succession are also important aspects of the support SRC offers. Many independent dealers are the sole proprietor of their business; acting as head of sales, installation, marketing, and several other diverse roles.
Security Response Center has expanded its services even more by offering AutoText communication. The AutoText
mobile devices. Utilizing script messages, AutoText can initiate contact and receive responses via SMS on any phone or tablet device connected to the Internet. Through this functionality, responsible parties can acknowledge receipt, identify responsibility, and even perform such actions as extend a late-to-close and cancel an alarm. SRC is pleased to offer this new communication tool to its customers. This new method reaches customers by using automation that simply sends them a text to their device. They can press 1 – acknowledge and automation simply cancels the alarm, noting acknowledged. They can press 2 – would like to be contacted – this then prompts SRC Operator’s attention with a note in automation, advising them that the customer has requested a call. If they do not take the above actions within
prompts the alarm up to the Operator’s attention.
and reliable services to valued SRC customers.
When you partner with SRC, you can rest knowing that your business will be exceptionally well-cared for.
