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Serving the Canadian rental industry for 45 years.
4
EDITORIAL
October is full of great weather, even better food, a full sports schedule and thoughts of the coming year.
16
UTILITY VEHICLES
Equipment manufacturers highlight the latest utility vehicle advancements to improve performance.
10 AT YOUR SERVICE
To keep employees smiling, employers should not just provide fair compensation, but also go above and beyond.
www.canadianrentalservice.com
6
INDUSTRY NEWS
The Canadian Rental Association is hitting the road with a rental roadshow in Richmond, B.C.
20
TIRE TIPS
From tread design and understanding load capacity, to ply rating and maintenance, here is what you need to know before investing in tires.
11
EVENTOLOGY
Proactive planning in October will help your business boost profits, lower strain on operations and deliver a seamless client experience in December.
12
YOUTHFUL ENERGY, HUGE SUCCESS
Loc-Equip surges forward, with a youngster at the helm.
24
RISING TO THE OCCASION
How Spark Event Rentals found its footing.
26
SNOOK’S LOOK
The Prime Minister’s endorsement of megaprojects is not insignificant, writes Andrew Snook.
Happy October
by Mike Lacey
October is my favourite month. It just seems like everything I enjoy is happening this month.
We have Goldilocks weather – not too cold, not too hot, just right.
The kids are now well back into the swing of their school routine, so the early-morning arguments are now minimal.
Playoff baseball is on TV (and this year’s the Blue Jays could make some noise).
The NFL season is well underway and teams are playing some great football. Players have used September to shake off the rust, but they still aren’t yet too banged up from the gruelling and violent season.
“What is there not to love about October?
It’s a month full of great weather, great sports, great food and great films.”
October brings together two of my favourite holidays -Thanksgiving and Halloween. I love turkey and horror movies so I gorge myself on horror flicks as well as turkey dinners, clubhouse sandwiches and turkey soup.
Maybe the biggest reason I love October is because my Leafs are back on the ice and I have another season of dreaming that the Stanley Cup will come home. Hope springs eternal in October.
But this month is also when my thoughts about the next year begin to crystalize. Right now, I am in the process of finalizing our content plans for 2026. We have some exciting things in store.
To begin, 2026 marks Canadian Rental Service’s 50-year anniversary. That is quite the achievement and we have a few, fun plans to celebrate the mile -
stone, which we will share with you early in 2026. But I can reveal that we will be asking you to share with us photos of the past.
We are also working on an interesting and informative series of webinars that will explore how to build a digital-first customer experience. Again, more details on that will roll out in the next couple months.
We are also planning a unique event for the summer. Make sure to check our website in the coming weeks for our announcement.
Our dance card is quite full during the beginning months of 2026.
The ARA Show is in Orlando this year while CONEXPO is taking place in Las Vegas. Canadian Rental Service is attending both events.
We will also be at the Landscape Ontario Congress in January, the Canadian Concrete Expo in February and the Heavy Equipment Show in April. Like I said, it’s a busy first four months for us.
I also hope to get to know you better. I want to take part in onsite visits at your stores or, for those who are located far from my Central Ontario home, get together on a virtual chat.
But I need to hear from you.
Call me.
Email me.
Stop me when you see me at a show and say, “hi.”
Tell me what’s happening at your store and what’s happening in your community. Let me know what you want to read about. Let me know what keeps you up at night. Let me know what issues you wrestle with each day?
Let me know how we can help. CRS
mlacey@annexbusinessmedia.com
INDUSTRY NEWS
CANADIAN RENTAL ASSOCIATION HOSTS ‘HIT THE ROAD’ B.C. RENTAL ROADSHOW
The Canadian Rental Association (CRA) is hitting the road with a rental roadshow in Richmond, B.C. All the value and education of a tradeshow with a sprinkling of the fun of a pub crawl, that’s CRA’s B.C. Regional Rental Roadshow. The event takes place Oct. 17.
A one-day tour of CRA’s B.C. partners, the B.C. Regional Rental Roadshow offers CRA members transport by private coach to a series of site tours, product demonstrations and networking events with industry peers and partners. The association is hoping to connect with CRA partners, products and services with the B.C. community. Enjoy breakfast and lunch on the road, learn all there is to know about what’s new in the rental industry, and wrap up the day with a cocktail reception and partner showcase for close-up conversations with industry and CRA leaders and rental industry colleagues. For more information visit crarental.org.
THE ARA SHOW RELEASES FULL SCHEDULE
The American Rental Association (ARA) Show taking place in Orlando, Florida from Feb. 28 to March 4, 2026, has updated its website with the full schedule and itinerary details.
The website now includes registration pricing; full show schedule; list of networking events; details and descriptions for EventsU on Saturday, Feb. 28; descriptions for education sessions that take place on Sunday, March 1; and more.
EventsU kicks off the show with a full-day workshop of education and networking for those in event rental on Saturday, Feb. 28. Education sessions for both segments take place on Sunday, March 1. Networking events will take place throughout the show.
Find more information here: https://arashow.org/
DYNAMIC TIRE OPENS WAREHOUSE FOR RUBBER TRACKS IN WESTERN CANADA
Dynamic Tire Inc. has opened a new warehouse dedicated to serving Western Canada. This facility is designed to deliver faster, more reliable access to its rubber tracks, including construction solids, for customers across the region. According to Dynamic Tire, by investing in dedicated warehousing, the company will reduce lead times, allow prepaid shipping, and maintain strong inventory levels. Dynamic Tire’s sales and customer support teams are dedicated to helping dealers make informed purchasing decisions. From technical product guidance to real-time updates, the team is equipped to support urgent needs and further develop our ongoing partnerships.
COMING EVENTS
2025
Oct. 17
B.C. Rental Roadshow
Canadian Rental Association Richmond, B.C. crarental.org
2026
Jan. 6-8
Landscape Ontario Congress Toronto, Ont. locongress.com
Jan. 18-22
World of Concrete Las Vegas, NV. www.worldofconcrete.com
Feb. 11-12
Canadian Concrete Expo Toronto, Ont. canadianconcreteexpo.com/
March 2-4
ARA Show Orlando, FL. arashow.org
March 3-7
CONEXPO 2026 Las Vegas, NV. conexpoconagg.com
March 26-27
Atlantic Heavy Equipment Show Moncton, New Brunswick ahes.ca
April 23-24
National Heavy Equipment Show Mississauga, Ont. nhes.ca
Visit canadianrentalservice.com for updated Coming Events listings
TOM WERNER NAMED GENERAL MANAGER OF TORO’S SITEWORK SYSTEMS BUSINESS
Toro welcomes Tom Werner as the new general manager for the Toro Sitework Systems business. Werner brings a wealth of experience and a proven track record of driving results, making him an ideal fit to lead the division that introduced the compact utility loader to the North American market more than three decades ago with the launch of the Toro Dingo. Werner initially joined The Toro Company in June 2018 as a senior product marketing manager in the residential and landscape contractor (RLC) business. Most recently, he served as senior director of marketing for RLC, a role in which he was instrumental in successfully launching new products, expanding channel partnerships and relaunching brand marketing for the Toro line. Before his tenure at Toro, Werner held several leadership roles of increasing responsibility in global product marketing at Honeywell, including serving as a senior regional product marketing leader for North America. His extensive experience managing diverse product portfolios and collaborating with various channel partners, including dealers and national accounts, will be invaluable to the Sitework Systems team, states Toro.
THE ARA FOUNDATION AND TORO COMPANY FOUNDATION RENOVATE COMMUNITY CENTRE
The American Rental Association (ARA) Foundation and The Toro Company Foundation have volunteered to renovate the Sherbrooke Community Centre in Saskatoon, Sask. The improvements included fencing, sidewalk extensions, pergolas and landscape improvements to the centre. Additionally, both foundations donated equipment and a $20,000 grant towards the renovation. Sherbrooke Community Centre is a long-term care facility recognized for its high standards in personal and nursing care. It offers a range of services, including physiotherapy and recreational programs, to support residents’ health and quality of life. The centre is dedicated to creating a vibrant, supportive environment for those it serves.
and more with Brandt.
More Reliable
Get durable, worksite-ready equipment from top manufacturers—designed for rental reliability.
Maximum Uptime
24/7/365 support and a Canada-wide parts and service network mean less downtime and faster turnarounds.
Superior Fleet
Appeal to more customers with more options, including ride-along, walkbehind, and towable equipment.
INDUSTRY NEWS
R2GO TAG AND LOGO LED TO STOLEN GENERATOR RECOVERY
When T&T Power Group’s Magnum MMG 55 generator was stolen from a customer’s lot, they assumed it was gone for good.
“It wasn’t our first generator stolen from us this year,” said Aaron DeWetering, operations manager for the rental and used equipment division of T&T.
“We’ve had items stolen, and the GPS tells us it’s on the other side of the world.”
The generator was taken from a customer’s site in Hamilton, Ont., within a few weeks of his possession.
The customer returned to his site for a daily inventory check, noticed his gate and lock were cut, and the generator was gone, DeWetering explains.
Immediately, the customer reported to T&T about the stolen item.
Around that time, the Cayuga Police Department reached out to Melanie Misener, executive director of the Canadian Rental Association (CRA), as a R2GO Tag tracker was located on an abandoned piece of equipment on the outskirts of a farmer’s field.
Due to the tag being affiliated with the CRA, the police asked Misener to reach out to association members for help identifying the owner.
“We got photos of the equipment and the serial number, put it in an email and sent it out to our members,” said Misener.
Matt Rogers, rental coordinator at T&T, contacted Misener about the found generator potentially being theirs. Misener then connected Rogers to the Cayuga Police.
The generator was returned to T&T within a week.
DeWetering explained that the T&T logo made a difference in identifying the item in addition to the CRA R2GO tag – and despite the generator being recovered
in a quick turnaround time, it was already damaged.
Dewetering believes this specific generator was targeted for petty theft, “specifically for its copper.”
Whereas in previous experiences, other generators have been stolen by organized crime. Dewetering shared that theft has been a major issue for the rental industry in the past few years.
T&T services all across Canada and has dealt with theft far and wide, from vehicles to equipment.
“Even generators with a GPS have been stolen; thieves will knock them off with a pry bar and cut the wires,” said Dewetering. “Preventing theft is something that I’ve thought about a lot in the last two years.”
Ultimately, there is no clear-cut solution to prevent theft, but large branding, an R2GO tag, and a supportive community made locating the generator simpler.
“We are lucky we got it back,” said DeWetering.
Misener was happy to know the CRA community aided in the generator being returned to its rightful home.
“It is always rewarding when efforts like these come together so successfully,” she said.
The construction industry’s largest and most anticipated construction trade show, ConExpo-CON/AGG, is open for registration.
Taking place March 3 to 7, 2026, in Las Vegas, Nevada, the show brings together every major sector of the construction industry to explore the latest equipment, innovations, and technologies — up close and hands-on.
Attendees can look forward
to exciting additions like the Ground Breakers keynote stage and specialized workshops tailored for key industry professionals. These enhancements will provide access to advancements, essential knowledge, and valuable opportunities throughout the construction sector. Registration and more details are available at: https://www. conexpoconagg.com/attend-theshow/registration-and-pricing
AT YOUR SERVICE
Employee retention
How to go above and beyond to keep employees smiling
by Russ Dantu
Iwas speaking to a friend the other day who worked at Costco for 23 years.
He worked his way up and has been a manager in one location for quite some time.
I commented that almost everyone I speak to that works at Costco say they love working there. Even when I shop in different Costco stores, if I need help finding anything, almost everyone is warm, friendly and helpful. I asked him about staff turnover. He said it is consistently around eight per cent each year. When you factor in how many people are employed in a location, I thought that was quite good, especially considering the latest reports on company turnover stats. In a 2024 report by Mercer the average of retail and wholesale turnover was sitting at 25.9 per cent.
When I asked what Costco was doing right to keep their employees happy, he stated that they pay their employees fairly, have a decent compensation package which includes a comprehensive savings package, and for the most part, it is a fun place to work.
So why do people leave their jobs? In a world where we expect more from employees, burnout is happening at higher levels than ever before. People are getting fed up with being overworked. They are feeling the pressure to continuously do more, and they are spending less time with families and friends.
Another reason is pay. The average person will “jump ship” at least seven times during their working career. While Baby Boomers averaged staying 12 years at a job, Gen X tend to stay 3.4 years, and Gen Y tend to change jobs every 2.7 years. That is scary. Now sometimes it is because someone wants to go back to school or switch industries altogether. But if another company is offering more for a similar role, people will most likely leave for that opportunity.
Another factor is workplace culture, and in my opinion, this is a huge one. You can sometimes get away with paying a little bit less than your
competitors if the culture is great. If people enjoy going to work every day, instead of saying “It’s a job,” then you can see you have a problem.
I’m a firm believer in paying people fairly. Not just a living wage while the companies’ pockets are being lined deeply but a complete compensation package that keeps your employees happy and working for you.
So here are a few ideas that go above and beyond a decent paying job to help you keep your employees smiling and with you for a long time.
Give them an annual review. This sounds like a no-brainer but it’s amazing how many people I have spoken to that have never had a review before. How do they know what they are doing well and what needs to be improved?
Give them more responsibility. Lots of people get stale in their jobs. They go through the motions but really aren’t engaged. Challenge them with new initiatives and see how they thrive.
Reward for greatness. I say greatness because you shouldn’t reward for people showing up to work on time. When people do the little extras to make customers smile, make co-workers jobs easier and great ideas that help your company, reward them!
Have regular company functions. It can be simple things like donuts or a monthly BBQ. It could be half days off on Fridays during the summer. It could be a gift card to every employee when you have a solid month.
If you treat employees well and pay them better than your competitors, your company will have a better chance of thriving and less employee turnover!
Take care of yourselves…and your teams! CRS
Russ Dantu is a 30-year veteran of the rental industry and has been delivering workshops, keynotes and seminars on customer service for 25 years. Visit russdantu.com.
The gift of preparation
by Michelle Nicol, CERP
It’s hard to believe that the summer is over and our focus is now shifting to the next busy month … December.
By the time we’ve made it to October, most of us are just catching our breath after a busy summer. If you’re not already thinking about December, you may miss preparing for one of the most lucrative months of the year. The holiday season is packed with corporate parties, winter weddings, fundraisers and community events. The best-prepared rental companies are the ones that finish the year strong.
Here’s how to set yourself up in October for a smooth, profitable and stress-free holiday season ahead.
ORGANIZE CREWS AND CALENDARS
Holiday rentals often stack up over just a few peak weeks. Use your current down time to block out those annual key dates, schedule delivery and pickup windows, and schedule crews in advance. Many people take time off around the holidays, so you want to ensure that you have the people you need in place to succeed as early as possible. The more organized your staff schedule is now, the easier it will be to accommodate extra orders and avoid overbooking equipment or staff.
TAKE STOCK
Start by taking inventory and restocking your seasonal inventory now. Walk your warehouse and inspect everything you’ll need for holiday events, from linen to holiday themed décor, heaters, lighting and winter-friendly tenting. This lull in between seasons is the perfect time to deep clean, replace or repair items so there are no surprises when December bookings start happening. Review last year’s rental orders to identify which colors, styles and quantities were most popular. As trends come and go each year, holiday colours are traditional and often do not vary drastically from year to year. If hunter green linens or gold chargers sold out in 2024, stock up early this year to
avoid the same issues.
MARKET YOUR HOLIDAY PACKAGES
Customers are already starting to plan their year end parties within the next month and may be looking for inspiration to switch it up. Put together simple holiday rental packages like “Corporate Party Essentials” (tables, chairs, linens, bar setup) or “Backyard Winter Party” (tent, heaters, lighting). Post these packages to your social media channels, send to repeat clients and make sure your caterers, venues and planners have them on hand for their pitches. Include photos or inspiration boards to show clients how your rentals can transform their event space and a rough per person cost.
PROTECT YOUR CASH FLOW
The holiday season is busy, but it can also be risky if you’re not careful with contracts. Require deposits at the time of booking and clearly outline cancellation policies and timelines. Clients tend to book popular items at max capacity and then reduce numbers as the event gets closer/ RSVPs start coming in, causing you to miss out on the revenue from renting those items to another event. Collecting payment upfront ensures you’re covered even if plans change. Create clear policies for last-minute bookings and premium-date surcharges (for example, December 24 or 31).
October is the ideal time to shift gears from recovery to preparation. A little advance planning now will keep your inventory ready, crews organized, and your customers thrilled with their events. A well-prepared December means more revenue, fewer last-minute headaches and a team that can enjoy the season as much as your clients do, which will set you up to end 2025 on a high note. CRS
Michelle
Nicol,
CERP, is an award-winning account executive for Element Event Solutions in Toronto.
YOUTHFUL ENERGY, HUGE SUCCESS
Loc-Equip surges forward, with a youngster at the helm
Picture it. It’s 2022. In a nice neighbourhood in Laval Quebec, on the lawn of the house of Costa Makris, are two trailers. Costa has a son Johnny, who’s 19 years old at the time. The trailers, as you may have guessed, are for rent. Indeed, they swiftly disappear for summer-long rental. So begins the incredible story of Loc-Equip – a business which, like its name (‘Equipment Rental’ in English), is no-nonsense and laser-focussed.
by TREENA HEIN
“I’d been working at a tire shop six days a week, 11 hours a day,” Johnny explains. “They had a side gig renting trailers. They’d bought out a guy and they wanted to grow the business because it was lucrative. They wanted a full-time person to take it over, and I stepped up.”
Johnny pointed out that he was a proven hard worker, responsible and intelligent, working through lunch almost every day. He also offered to contribute quite a bit of investment money.
“I talked to them a few times, made my case, but nothing was being decided,” he explains. “I decided I needed to give them a deadline and at that deadline, they refused me. So, I decided to go out on my own.”
TRAILER TIME
Johnny knew trailers were in demand, and because he also knew how to maintain and repair them, he started there. Costa had agreed to embark on this journey with him, and together they soon purchased a dump trailer and a flatbed. By the end of the first day, they were out for rent for the whole summer. Shortly after, the same customer asked for three more trailers,
which Johnny and Costa quickly secured.
“We ended the year with six trailers,” says Johnny. “It was a little much for the lawn and driveway of my father’s house.”
Early in the second year, 2023, they bought a small excavator and later that year, another. The business had been going as ‘Johnny’s Rentals,’ but also that year, when Johnny and Costa went to a trade show in Toronto, they discussed on the way back switching to a more professional name. LocEquip would do the trick.
That second year they found a property as well. It was a big lot, with a house and a greenhouse, zoned agricultural-commercial. They rented it, setting up an office in a 20-foot shipping container and used another container for their maintenance tools and supplies. Not long after, they moved to a commercial property for rent, but that agreement ended last year. They wanted to stay in the same area and luckily found a suitable site where they are still situated now.
“It’s a really great location a main artery, and I don’t want to go to the outskirts because I may lose clients,” Johnny explains. “But this lot is too expensive for us to buy right now, so we’re
renting. It’s got a boarded-up house and shed, and we moved our office and maintenance containers there. Our customers love it. We are like them – we aren’t about the show; we are about getting it done.”
Those customers are almost all small contractors mainly doing residential paving stone and cement jobs. They don’t want to buy a trailer or excavator, Johnny explains, because they don’t want the hassle of repairs, maintenance, flat tires, storage.
“They just want that part of things
to be easy and I make it easy,” he says. “All calls go to me or customers text me directly. They know they can call or text me anytime, on a Sunday at dinner say, when they suddenly realize they will need an excavator tomorrow morning. They know if they call me, it will be ready. They can sleep well. Once they come to us, they don’t go to anyone else because we are so responsive.” Johnny also has among the lowest prices, and all the equipment is new or almost new. As he considers new equipment to be standard now in the rental business, expected by customers at any rental shop.
But not all customers have integrity. Johnny has had trailers stolen, and ‘customers’ also using fake ID. “You have to pay attention and keep your eyes open,” he says. “My dad taught me that. He taught me to watch and to have good judgement. You don’t just give people the benefit of the doubt right away.”
Speaking of Costa, he’s taking it a little easier this year. “Last year, it was still just the two of us and we really were running around like chickens without heads,” Johnny says. “We had 20 trailers,
Johnny Makris is all about respect. No matter what, he treats his employees and customers like family. (Loc-Equip)
now we have about 30, and 22 excavators, compactors, smaller pieces, loaders, towable lifts, and we were doing all the customer calls, orders, pressure washing, maintenance. I also have a mobile tire change business for the fall and spring.” Changing to snow tires is mandatory in Quebec.
GROWING THE TEAM AND FLEET
This year, Johnny took a big step and hired not one, but two employees, a cousin and a mechanic. They are loving it, says Johnny, learning a lot and working hard, with Loc-Equip open seven days a week in the summer. “My father has helped me so much and he was semi-re -
tired, so I don’t want to force him anymore to be the only other person,” says Johnny. “I’ve learned to delegate, but it was a big change for me and I’m still adjusting. I knew I’d need to hire people, and they are fantastic, but it was still a really big step.”
And while each summer, everyone is going flat out to make sure rentals go smoothly, winter comes with heavy maintenance on all items – and decisions on what to sell. Loc-Equip sells some trailers and other equipment every year, with special attention for the heavy use items.
“The dump trailer with mini excavator combination is our bread and butter and they take a beating,” Johnny explains. “They show their age pretty quickly, so I
“I always answer the phone and I’m there for them every day of the week. They love me, and I love them. I like that they know when they call me, everything is going to be OK.” – Johnny Makris
sell them after two or three years. Many of the buyers also become my renters, which is very good. I buy in bulk and get a discount that way, so I can sell for close to what I paid. The galvanized ones don’t rust and really hold their value.”
Another part of Johnny’s approach to equipment and service is to have good relationships with competitors. They work together sometimes, sub-renting from each other, and that includes his former employers. “I was a newcomer who wasn’t really welcome to some people, but I have good relationships with everyone,” says Johnny. “We give a discount to each other and help each other out. I tell people that if I don’t have it here, I’ll get it for them for less than they would rent from someone else, and that makes my service unbeatable. They know they can call me, and I look after them.”
In fact, Loc-Equip sub-rents a whole category, aerial equipment, from its competitors as the need arises. Johnny sees the aerial rental market as heavily saturated, but he’ll move into it if the subrentals increase. He is also moving a little into bigger excavators and smaller tools like plumbing fish and small rotary hammer drills, subgraders and so on that are needed for tree removal. This year, he’s already purchased a 5.5-ton excavator, a 10-ton triple axle dumper and another mini skidsteer, bringing total piece count to about 95.
A FOUNDATION OF RESPECT
If there were one word to sum up LocEquip, it would be respect. Johnny respects his two employees, treating them like family, and he’s also family-oriented with clients. “I always answer the phone and I’m there for them every day of the week,” he says. “They love me, and I love them. I like that they know when they call me, everything is going to be OK. I still have a lot of customers who used to come to my father’s place and it’s great to still be together from the start.”
Johnny also has respect for himself. “It’s hard to deal with people who have damaged a piece of equipment and don’t
Johnny Makris, his two employes and father Costa.
want to take responsibility for that, and then I have to stand up for myself and the business,” he says. “You risk getting a bad Google review, but you respond to
the review and explain what happened in detail and that shows credibility. And I have high ratings overall. You must get used to sticking to your guns when
SWIVEL STUMP GRINDERS
people damage things because it happens from time to time.”
Johnny also holds great respect for his father Costa. “It was tough at the start of this, to be honest,” he says. “We didn’t have the smoothest relationship when I was younger, and when we started this up, we were reactive with each other. But we learned to deal with that in ourselves. And it was good to learn the ropes together. He was in ventilation his whole life, so this was new to both of us and we problem solved together. We both excel at that. And I really appreciated the way he let me be the leader. He has a nice finesse with it, he tells people to ‘talk to Johnny’ in a way that shows respect, and that means a lot to me.” CRS
Treena Hein is an international award-winning writer of over two decades’ experience who contributes to knowledge sharing of those in many industrial sectors.
By the end of Johnny’s first day as Loc-Equip, his trailers were all for rent for the whole summer.
Equipment manufacturers highlight the latest utility vehicle advancements to improve performance
UTILITY VEHICLES
BOBCAT UV34 GAS UTILITY VEHICLE
8 www.bobcat.com
Get gas-engine convenience and the hard-working performance your toughest projects demand with a Bobcat UV34. The 1,000 cc, two-cylinder SOHC engine is designed for maximum durability and reliability for challenging conditions, delivering the high-performance power you need with gas-engine convenience. The large, 900-watt stator provides more power, about 75 amps of output, for use with the snow blade and other electric-powered accessories, and the electronic fuel injection provides performance for working in all seasons. The UV34 includes a large cargo box made of a durable composite interior handles up to 1,250 pounds of material or supplies. With an increased tow rating, improved ground clearance, all-wheel drive and convenient service access, the UV34 delivers what you need to manage more of your challenging projects. Bobcat diesel utility vehicle engines are proven-reliable workhorses, states Bobcat,
as they’re designed to deliver high performance in challenging working conditions.
TORO WORKMAN UTX
8 toro.com
Toro’s Workman UTX is the first 4x4 built from the ground up specifically for tough work, every day. Whether hauling, towing, plowing or countless other demanding work tasks, the Workman UTX is ready to get to work. The Workman UTX is made to work in multiple environments. It is road ready with standard LED headlights, turn signals, hazards and brake lights, and is built to handle snow and ice like a boss. With a rock-solid, highstrength steel frame, integrated plow mount, selectable 4WD with front and rear differential locks and oversized shocks, bearings and bushings, the Workman UTX is up to any challenge, states Toro. The Workman UTX is capable of a ton 2,000 lbs. of towing, 25 per cent more cargo capacity and two standard two-inch receivers (front and rear) give the Workman UTX the means to tackle any job. Two or four passenger models make sure you
have the room for you and your crew, and a climate-controlled cab keeps them comfortable in any conditions. The Workman UTX is built for all seasons, and a proprietary speed control system ensures your crew uses the right speed for the job and that the power used matches the task at hand.
KUBOTA’S RTV-X CAB AND CREW
8 Kubota.ca
Kubota’s RTV-X Cab and Crew is tough, versatile and ready to work. When your jobsite calls for more than just power, the Kubota RTV-X Cab and Crew delivers unmatched versatility, states Kubota. Perfect for rental operations needing machines that haul one day and spread mulch the next, these models redefine tough. The RTV-X Cab offers a fully loaded, automotive-grade cab, while the Crew shines with Kubota’s advanced VHT-X transmission. Both feature Kubota’s reliable diesel engine, a heavy-duty steel box with optional bed liner, and responsive hydrostatic power steering — built tough before you even add attachments.
The John Deere HPX815E is a rugged and reliable utility vehicle built for demanding tasks across farms, worksites, and outdoor environments. The model features a precision-engineered drivetrain system to better utilize engine power and to improve acceleration, hauling, towing, and hill-climbing capabilities. Its heavy-duty suspension includes independent McPherson struts in the front and coil-over shocks in the rear, offering a smooth ride even when fully loaded.
The HPX815E boasts a 1000 lb. cargo box capacity, making it ideal for hauling equipment and materials. The reinforced cargo box also includes a gas-assist shock for easier lifting and dumping and a pick-up style tailgate. The selectable 4WD system, activated via an electronic dash switch, ensures optimal traction even challenging terrains. The HPX815E was built with operator comfort in mind, featuring bench seating, ergonomic controls, cup holders, and a 12V outlet. There is also a new dash display, that showcases key information
JOHN DEERE HPX815E 8 deere.com
including a fuel gauge. With a top speed of 25 mph, the HPX815E is a dependable machine for getting all-season utility tasks done efficiently.
WACKER NEUSON SM120 UTILITY TRACK LOADER
8 wackerneuson.com
The Wacker Neuson SM120 is the largest utility track loader in the company’s three machine line-up. Designed for the professional who needs to lift, move and place more during their landscape, tree service and site work, this model is powered by a 24.7-horsepower Yanmar diesel
engine and boasts a rated operating capacity of 1,225 pounds (at 35 per cent tipping load) and a travel speed up to 5.3 miles per hour for faster cycle times. The machine is 41-inches wide and is equipped with standard 11-inch-wide tracks providing ultra-low ground pressure to greatly reduce turf and soft-ground disturbance.
What makes the SM120 truly special are unique industry-leading performance features, states Wacker Neuson. This includes QuickGrip proportional auxiliary hydraulic controls allow for one-handed operation of the workgroup and auxiliaries. Unique to this size class, the SM120 includes Ride Control, providing hydraulic cushioning to the lift arms to reduce material spillage and provide a smoother ride. Operators can easily engage
BUILDING LEGACY
In construction, every project starts with a vision –and for 50 years, Kubota has been helping Canadians bring those visions to life. From breaking ground to the finishing touches, our reliable equipment is designed to empower builders of every scale. As we celebrate our 50th anniversary in Canada, we’re proud to stand behind you, providing the tools and support to build not just structures, but a lasting legacy. With Kubota, no job is too ambitious, and no goal is out of reach.
and disengage ride control via the grip-mounted button. Further enhancing the productivity of the SM120 is a 14-pin attachment control that offers enhanced capabilities for complex hydraulic attachments such as trenchers and snow blowers.
KIOTI K9 2400 UTV
8 kioti.com
The Kioti K9 2400 UTV is described as the utility vehicle with contemporary styling and enhanced ergonomics. It’s 24 hp, three cylinder, in-line vertical, water-cooled diesel engine has a ground speed up to 31mph.
The K9 was developed with
the widest cargo bed in its class and, with a 1,102 lbs. load capacity, provides excellent payload capabilities. Add in the optional hydraulic dump kit and you can easily place any load where you want it.
Created with a two-inch rear hitch receiver you can attach and pull trailers as well as implements that are receiver equipped. Rear hitch comes standard. The K9’s contoured bench seat is the widest in its class and seats three comfortably, states Kioti. Three seat belts come standard. Plus, the heavy-duty steel brush guard offers protection for the headlights, radiator and front differential from rocks, tough brush and other debris on the trail. An optional front mounted winch allows for greater versatility when it comes to tough jobs and difficult terrain.
by MIKE LACEY
Underinflated tires increase rolling resistance, which means the engine must work harder, leading to increased fuel or energy consumption and reduced productivity, explains Piero Torassa, field engineering director with BKT Europe.
“On the contrary, over-inflated tires may result in reduced traction, causing slippage and inefficiency,” he says, adding improper tire inflation can also reduce braking performance.
Torassa notes another safety concern with improper tire inflation is a reduction in braking performance.
Improperly inflated tires are also more susceptible to damage from impacts, which reduces the tire’s contact with the ground and could cause a loss of control of the vehicle.
“Equipment like loaders, utility vehicles or heavy trucks can show signs of compromised handling and stability when tire pressure is off. Under-inflated tires can cause swaying or instability, especially under load, while over-inflated tires make for a rough, bouncy ride, reducing operator comfort and control,” he says.
EARLY DETECTION PREVENTS EQUIPMENT DAMAGE
It’s important to detect and recognize the early signs of possible damage or
INFLATION MATTERS
Improper
tire inflation carries a cost
Improper tire inflation can have serious consequences on the performance and durability of equipment, as well as for the safety of the operator.
structural failure of a tire. This will help prevent serious damage to equipment or accidents.
“One of the first things to look out for is the tread,” explains Torassa. “If it is unevenly worn, this could be a sign of operational stress, or the result of improper inflation pressure or transport load management. The presence of bubbles or bulges can also be a symptom of possible internal damage.”
For tires operating on rocky surfaces or areas with shrubs and other debris, a common concern is pressure loss from punctures, faulty valves or cuts, he explains.
“Excessive exposure to high temperatures, UV rays or salty environments can
also cause sidewall cracks, which in turn may impact the rubber ageing process,” he says. “Generally speaking, it is always advisable to have an overall view of the tire and to monitor it carefully on a periodic basis, without also underestimating whether there are any abnormal noises or excessive vibrations, which could jeopardize the safety of operators,” he says.
IMPROPER INFLATION CAN CAUSE PREMATURE WEAR ON PARTS
While incorrect tire inflation will impact the life of tires, it also has negative impacts on several parts of the equipment. When tire pressure is too high or too low, it forces the machine to compensate for that imbalance and leads to premature wear and, long term, even mechanical failure.
“One of the most affected systems is the suspension,” Torassa says. “When tires are over-inflated, they don’t absorb shocks as effectively. This means that vibrations and impacts from uneven terrain are transferred directly to components like shocks, struts, springs, and bushings, which causes them to wear out more quickly than they normally would. Over time, this can lead to a noticeably rougher ride and expensive suspension
Improper tire inflation can cause unnecessary wear to equipment.
repairs.”
Torassa says the steering system also suffers due to incorrect tire pressure, especially if it’s uneven between the left and right sides.
“This uneven pressure puts added stress on parts such as tie rods, ball joints and the steering rack, leading to faster wear and potentially affecting the machine’s alignment and stability,” Torassa says. “Another area that’s often overlooked is the wheel bearings and hubs. When tires are not properly inflated, especially under-inflated, they can place uneven or excessive loads on the wheel assemblies. This results in greater friction and heat generation in the bearings, which shortens their lifespan and increases the risk of failure during operation.”
According to Torassa, in vehicles with multiple drive axles or all-wheel drive systems, improper inflation can also impact the drivetrain and transmission.
“Uneven tire pressures cause tires to
rotate at slightly different speeds, which can place unnecessary strain on the differential, driveshafts and gearbox. Over time, this can cause these components to wear out prematurely or even lead to mechanical breakdowns. Even the chassis and structural frame of the equipment can be affected. Over-inflated tires do not cushion the machine properly from shocks and impacts, causing the full force of those impacts to be absorbed by the frame. This increases the risk of stress fractures, loose fittings, or longterm structural fatigue, particularly in heavy-duty vehicles.”
But that’s not all.
“Braking systems are also influenced by tire pressure. If the tire’s contact with the ground is uneven — either from overor under-inflation — it can lead to uneven braking performance. This puts additional stress on components like brake pads, discs, and calipers, potentially reducing braking efficiency and increasing maintenance needs.”
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CHECK TIRE PRESSURE WEEKLY
The most effective way to ensure proper inflation is with routine maintenance checks.
“It is good practice to check on a weekly basis that the pressure of tires is appropriate for the specific task. Especially during periods of intense vehicle usage, on road-transports it is recommended to repeat this check. It is important to always control inflation pressure before starting activity, especially in cold conditions,” he says.
There should also be regular inspections looking for any possible damage or unusual signs of wear, such as cuts, punctures and bulges.
“Proper tire maintenance goes beyond tire pressure and wear. Other crucial aspects that require thorough periodic checks, making sure that tyres maintain a good traction and optimum resistance, as well as high performances and alignment, which help to extend a tyre’s life cycle,” he says. CRS
by MACENZIE REBELO
TIRE TIPS
What you need to know before investing in tires
Before
purchasing an expensive set of tires for your equipment, it is important to know the kind of product you are investing in and how it can impact your business.
Gregory Pickering, segment manager at Dynamic Tire, breaks down the tire tips and tricks every rental business should know.
WHAT ARE SOME COMMON MISCONCEPTIONS PEOPLE MAKE WHEN PURCHASING TIRES?
The number one misconception is that all tires are the same. That’s incorrect. Tires vary significantly based on tread design, rubber compound, and ply rating application. For example, a tire designed for soft soil may not perform in a paving or asphalt application and vice versa. Another factor to consider is that big tires don’t necessarily mean better performance. Oversized tires can put strain on your machines and reduce fuel efficiency.
Secondly, price is a misconception. No doubt, budget matters for applications – it’s all about value. Which means, buy the tire that creates the most value for you, and sometimes that’s not necessarily the cheapest tire.
Third, it doesn’t matter where the tires are pro-
duced. Many people believe that if tires are made in one country or another, it automatically means the tires are not as reliable. That is not true. What you should care about is the features and benefits of the tire, not where it is produced.
Lastly, the misconception that tires don’t need maintenance. Like all other components of your machine, tires require regular inspections and air pressure checks. In some cases, you have to rotate them regularly to ensure longevity and safety.
WHAT FACTORS SHOULD ONE CONSIDER BEFORE BUYING TIRES FOR HEAVY EQUIPMENT?
A big one is load capacity. You’ll need a tire that can carry the load and handle the terrain of your specific application. For example, do you need a traction tire if you’re working in mud or loose soil? Sometimes smoother rib tires are better, depending on whether you’re running on a hard and compact surface. There are all-terrain tires that can be used for multiple terrains.
RIGHT: Triangle TB516 R-25 B Tire.
Ply rating is also important. In a mine, you might want a heavier ply rating because tires in those environments can be more prone to cutting and chunking.
Another factor is the construction of the tire. Sometimes you’ll need a bias ply tire or a radial tire. Bias-ply tires offer better sidewall protection, while radial tires offer better traction and fuel efficiency. Additionally, durability is important, such as puncture-resistant compounds or reinforced sidewalls, and self-cleaning treads. And lastly, manufacturing support. Does the tire come with a strong warranty and customer service when issues arise?
WHAT ARE SOME TIPS AND TRICKS FOR TIRE PRESERVATION?
Maintaining proper air pressure and inspecting your tires frequently for cuts, chunking, bulges or any kind of debris that might be embedded in your tire. Depending on your application and your machine, you may have to rotate your tires regularly. Keeping up with these steps will increase the longevity of your tires.
Also, avoid overloading your tires. The load rating of the tire indicates how much it can carry. Overloading it can cause failures, which can lead to all sorts of other issues. Lastly, believe it or not, but driver training is a big thing. Avoid sudden stops,
sharp turns, especially with heavy equipment, as spinning the tires causes damage.
WHEN TO REPLACE A TIRE?
Tread wear is a big one, as tires come with a specific tread depth. When the tire goes below that depth, then it is time for a replacement. Another consideration is visible damage, especially if you see cutting, chunking, or exposed tire cords; these are signs of structural failure. Additionally, keep an eye out for bulges and blisters or rubber flaking off your tires. Tires age over time, which means they degrade and wear out. Many manufacturers will have a warranty of up to five to seven years. CRS
MOVING ON
After spending nearly two decades building Campo Equipment, Daniel Campo is ready
Dby MIKE LACEY
to
tackle his next adventure
aniel Campo’s entrepreneurial spirit was formed as a young boy as he watched his parents operate Campo Electric.
Their dedication to listening and meeting the needs of their clients is what made the industrial electrical company so successful, Daniel recalls, a lesson that left a lasting impact on him. He used those lessons to help grow his own business, Campo Equipment, into a leading designer and manufacturer of portable construction heaters. Now, after a successful two decades at the helm of the company, he is stepping away in search of new opportunities.
“I’m an entrepreneurial freak,” he admits. “I’ve always thrived on the challenge of building something from nothing. I set a goal for myself as a teenager to create something of real value that I could one day sell.”
His entrepreneurial career began when, as an 18-year-old he began buying and selling forklifts. That lead to him importing and exporting heavy equipment.
“But by the time I was 26, the dynamics of the import/export market had shifted. NAFTA was no longer the untapped opportunity it once was, and I knew I needed to pivot. I’d always dreamed of building something of value, something I could grow and eventually sell.”
He tried a few different ventures before land-
ing on designing and building equipment with Aquablaze hot water pressure washers. The company was competitive, he explains, but didn’t have the growth potential he was seeking.
“I began looking at the components we were already using, like pumps and burners, to see what else could be developed for the construction equipment space,” he recalls. “I’ve always believed that if I focused within the industry I knew best, my odds of success would be much higher. After some research and a conversation with one of our burner suppliers, I zeroed in on portable construction heaters as a new opportunity.”
He designed and built a 400,000 BTU indirect-fired oil heater and by the fall of 2007 had his first 50 units assembled and tested. Armed with a list of rental companies he picked up from the Canadian Rental Association’s directory, he faxed out details to several stores.
It was met with silence. For weeks he didn’t hear back from any of the companies he reached out to.
“Then, in the second week of December, the phone lines lit up and I sold all 50 units in a single week. That’s when I knew I had found something real.”
LEFT: Daniel Campo is stepping back from the business he founded, Campo Equipment.
RIGHT: Daniel Campo entered the heater market in 2007. Today, the company designs and manufacturers a variety of heaters.
From there, Campo Equipment grew.
And much of that growth was due to the lessons he learned from watching his parents years earlier.
“Many of the major players in the heater industry had been around for decades, but customers repeatedly told me their pain points were being ignored,” he says. “I made it a priority to address those issues directly and we introduced major innovations as a result.”
A series of impactful innovations helped set a new benchmark for the industry. Among the most significant were variable frequency drives, which eliminated power inrush and provided greater flexibility on job sites; groundbreaking recirculating capabilities — an industry first for 200,000 and 400,000 BTU models; and the adoption of backward-incline fans, which significantly boosted efficiency and performance.
The result, he explains, was a transformation of 400,000 BTU heaters.
“Prior to our entry, the market standard could barely push 50 feet of ducting, drew 20 amps on startup, and had no recirculation,” he says. “Campo’s heaters could push 150 feet of duct, run on just 8.5 amps with no inrush on a 120V circuit, offer recirculation that saved 30 to 50 per cent in fuel, and operated quietly enough to hold a conversation next to.”
He points to the integration of backward-incline fans with integral motors as a game changer.
“It took indirect-fired heaters in North America out of the stone age and brought them into the 21st century,” he says.
The genesis for the technology came about a result of Campo handling technical support calls. He discovered about 90 per cent of service calls were connected to power supply problems on the jobsite.
“Either the voltage was too low or occasionally too high. The legacy heater designs, which used NEMA-motor axial fans, were extremely sensitive to these fluctuations and offered very little in terms of efficiency or ducting performance,” he explains. “By introducing backward-incline fans — where the motor is integral
to the blade — we achieved a compact, highly efficient and quiet system that completely redefined performance standards.”
Campo’s 400,000 BTU units ducting capability improve from 50 feet to 150 feet due to the fan’s higher static pressure capacity. As well, full load amperage fell from 13A to 8.5A while power inrush was eliminated.
“They made our heaters quiet enough that you could comfortably have a conversation standing right next to one, something unheard of with older axial fan units,” he says.
Another innovation was the ‘power leveler,’ which was designed by his father Jorge, a master electrician and, in Campo’s words, an absolute electrical genius. Incoming voltage is adjusted automatically to ensure a steady 220V supply.
“Whether the voltage at the job site drops as low as 180V or spikes as high as 245V, the power leveler corrects it. This has made many of our models extremely reliable and virtually bulletproof on even the most inconsistent job sites,” he says.
However, he notes Campo Equipment didn’t stop with equipment innovations. The company also offered 24-hours-a-day seven-days-a-week technical support, interactive troubleshooting guides and a dedicated training centre.
He believes the combination of product innovation and aftersales support built a loyal customer base. Of course, his drive to find new ways to do things helped propel the company forward.
In 2023, that success resulted in Campo selling the company to Calgary-based Engineered-Air. Campo stayed on as president and CEO, but now, two years later, has made the decision to transition into the next chapter of his entrepreneurial journey.
“I had six businesses since 1998 and this ended up being the winner,” he says. “I feel I’ve done everything I can for the portable heating industry, and now it’s time for the next chapter in both my life and Campo’s. The company is in a strong position, and I believe it’s ready to benefit from new leadership and a new vision.”
Of course, stepping away doesn’t mean slowing down-it simply marks the start of Daniel Campo’s next great adventure. CRS
by MACENZIE REBELO
RISING TO THE OCCASION
How Spark Event Rentals found its footing
Despite starting a small business two years before the pandemic, Marc Cousineau was able to keep his event rental company open by making the best out of the worst.
The majority of Cousineau’s career has been in hospitality and event management, from restaurants to corporate positions. However, he always had entrepreneurial ambitions to start his very own business. Cousineau felt there was a real gap in the market for the event rental space, specifically in Pemberton and Whistler, B.C., as they are big destination wedding locations. Then gold struck when a local rental company was closing down and selling its equipment to focus on its tool rental division.
“This was an opportunity for me to buy their assets and start up,” says Cousineau. “So, I bought all of their inventory and started working my way up.”
In April of 2018, Cousineau founded Spark Event Rentals, using the previous equipment and clientele from the closing business. Within the first year, Cousineau was doing a lot of “learning on the fly.”
He was networking and making connections with local venues and event planners. Specifically, marketing the business for mountain and outdoor weddings, with a focus on “harvest tables, ‘bohochic’ décor and mountain aesthetics.”
From there, he started to expand his dishware, table and plate rentals to add more upscale offerings to reach a broader clientele and compete with
RIGHT: Ryerson LeVan, Miles McArthur, Marc Cousineau (centre right) and Tim Barnsley.
city companies.
“I wasn’t saying ‘no’ to any jobs,” he says. “I wanted to be proactive and build customer relationships.”
Business was steady until March of 2020 when Canada went into lockdown due to COVID-19. Like for most small businesses, the pandemic was a real punch to the financial gut – and things immediately slowed down.
“Spark Event Rentals did not have a long track record at that point, so we had to diversify and make it through.”
To expand horizons, Cousineau took a massive gamble and purchased a stretch tent company, which allowed for more future business opportunities.
“It was a great dollar-to-cost opportunity and I was betting on events coming back,” he says. “It was a risky buy, but it definitely paid off in the end.”
With the new investment, Cousineau felt the business was more legitimate and could provide customers with solutions for all kinds of events. Additionally, when tents were needed for COVID testing, hand-washing stations and social distancing venues, Spark Event Rentals was the go-to place.
Making lemonade from lemons, Cousineau diversified as much as he could.
“With my truck, I was doing deliveries for home renovation companies, picking up their deliveries from the city and dropping them on-site,” he says. “No events were going on, so I did absolutely what I
could to get the company by.”
By 2022, Spark Event Rentals has found its footing again. Fortunately, his gamble paid off, as “tents are a big part of our business profit today,” says Cousineau.
The company grew from a staff of one and a pick-up truck with a trailer to a company of ten and three large trucks. And like most rental companies, summer is the busiest time for Spark Event Rentals, leasing to weddings, sporting events and outdoor festivities.
“We pride ourselves on communication and customer service,” says Cousineau.
As someone who worked in hospitality for most of his life, Cousineau knows the
value in creating long-standing relationships with customers.
“Our clients don’t have to go to several vendors,” he said. “We can set up their tents, dishware, tables, decor, stage and even dishwashing.”
Despite the challenges the pandemic brought, Cousineau and many other small businesses feel fortunate to have emerged on the other side. Today, his business continues to grow – and two out of his three children have joined the business parttime during the busy summer months.
“It’s been a lot of work and a journey,” says Cousineau. “But we are growing, happy and having a lot of fun.” CRS
Cousineau felt there was a gap in the market for the event rental space in Pemberton and Whistler, B.C.
SNOOK’S LOOK
A mega-boost for rental companies?
by Andrew Snook
The PM’s endorsement of megaprojects not insignificant
With the ongoing trade disputes between the U.S. and Canada, it has become more important than ever for our country to expand the markets for its major exports.
This includes mining, oil and gas, wood products, agriculture, aluminum, steel, and more. Our resource-rich nation has long been dependent on the U.S. for most of its exports, and that is unlikely to change. However, reducing our dependence on a single trade partner is just smart business, as this improves our ability to negotiate and get our goods out to markets.
To help support sectors expand into new markets, and grow existing relationships, Prime Minister Mark Carney announced the federal government would help fast-track major projects in the future and selected five under various stages of development as the first to gain the government’s support.
The projects include LNG Canada Phase 2 (Kitimat, B.C.); Darlington New Nuclear Project (Bowmanville, Ont.); Contrecœur Terminal Container Project (Contrecœur, Que.); McIlvenna Bay Foran Copper Mine Project (East-Central Saskatchewan); and the expansion of Red Chris Mine (Northwest B.C.). According to the Government of Canada, these projects represent $60 billion in investments into the Canadian economy and will support thousands of permanent jobs.
The construction of these megaprojects also means the generation of thousands of construction jobs, which spells opportunity for construction equipment rental companies. Anyone that has followed these types of projects knows that once the shovels hit the ground, they can take a long time to get to the commissioning stages, and that could mean added stability for rental companies looking to work with the contractors and sub-contractors selected for these projects.
In the case of LNG Canada Phase 1, which
loaded its first shipment of LNG this past June, construction began back in 2018, taking about seven years to complete. If approved, it would likely be sometime in the early 2030s before Phase 2 would get to the stage where it could ship out any fuel.
In the case of the Darlington New Nuclear Project, site preparations and construction is already underway for the first small modular reactor (SMR) site. The Province of Ontario stated that 80 per cent of project spend will go to Ontario-based companies. The construction of the four SMRs is expected to generate upwards of 18,000 jobs for Canadians; and the construction, operations and maintenance of the reactors will add approximately $38.5 billion to Canada’s GDP over a 65-year period. The entire project’s completion is currently scheduled for 2030.
According to the Port of Montreal, the Contrecœur Terminal Container Project will generate 8,000 direct and indirect jobs during its construction, which is expected to run until 2030.
In other words, major projects like the five selected require significant investment in people and equipment. With new builds in the residential construction market cooling off this year, these kinds of investments will certainly be music to the ears of equipment rental companies that are able to win contracts on these types of long-term projects.
Hopefully all these projects come to fruition and our country can continue to build the infrastructure needed to get our resources to market around the globe. And if the construction of these projects helps the bottom lines of equipment rental companies across Canada, even better. CRS
Andrew Snook is the editor of Canadian Forest Industries, Pulp & Paper Canada and Canadian Biomass.
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