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4
EDITORIAL
Goodbye 2020. Don’t let the door hit you on the way out.
14 SNOW-WORTHY COMPANIONS
How to choose a track loader that functions well in the snow.
9 Q3 CANADIAN RENTAL RATE REPORT
6
INDUSTRY NEWS
Cooper acquires Herc’s assets… Haulotte adds Five Bo… Boehler joins Morbark…ARA Show in Oct. 2021…
22
SHOWING YOU THE MONEY
Equipment financers could be the saviours of rental stores during the pandemic.
20 AT YOUR SERVICE
Maintaining a mix of big, medium and small customers keeps business afloat longer. By Russ Dantu
10 FLYING HIGH
The story of Falcon Equipment’s rise in the rental industry.
26 GENERATOR SHOWCASE
Presenting generator options from top suppliers to power your customers’ jobsites.
30 THE BIG EVENT
The big-ass rental show moves online. By Tara Jacobs
www.canadianrentalservice.com
More fun in 2021
In which I try to predict what might lie ahead.
We all know what is behind us. COVID-19 has upended our lives and economies, forcing massive shifts in at least some of the ways we live and work. For those of us in Ontario and Quebec, our businesses were almost completely shut down with construction stoppages in April. On the party side, business has been either completely shut down since March or nearly so, with only our ingenuity at finding other revenue streams and places to rent our fleet keeping us going. Thousands have lost jobs, thousands didn’t get the seasonal employment they were expecting. They join millions of workers and businesses across the country who became dependent on some kind of government assistance. Those of us who could keep going have had to make major adjustments at lightning speed. Building barriers at counters. Reorganizing and marking out showrooms. Limiting customers. Adopting digital sales and signing on the fly. Renting by appointment. Providing PPE to staff and educating about safe use and practices. Zoom calls instead of meetings and events. Cleaning, cleaning, cleaning.
It’s all settling into a sort of new normal. But what will 2021 hold? Here are my best guesses.
We’ll be keeping our distance and wearing masks for at least a few more months but potentially longer until a vaccine is widely distributed. Many companies are making encouraging noises
CounterTalks episode #14: Steady As She Goes
Keith Tyson joins CounterTalks to look over the rental rate numbers for the first half of 2020 and evaluate what effect if any the pandemic has had. We talk winners and loser and the possible outlook for the rest of the year and beyond.
CounterTalks episode #13: Not Your Dad’s Construction Site
The urgency of attracting a new young workforce to the construction trades is looming ever larger. Kris Troppman is an expert in construction technology who thinks machine control, 3D site imaging, drones, AI, automation and other advanced machine tech could make construction cool again.
Download episodes of CounterTalks at canadianrentalservice.com > Podcasts or subscribe on your favourite podcasting service.
by Patrick Flannery
about how close a vaccine might be, but experts advise only cautious optimism. Even once one is approved, there is the little matter of giving 30 million people a needle. It will be at least 2022 before we are back to mass gatherings and shaking hands, I think.
As we learn more about how this virus is transmitted it seems possible that requirements for aggressive surface cleaning will be eased – it doesn’t seem to infect people easily that way. That may be a relief for your poor yard staff who are getting red hands wiping everything down. I also think people may be told they can relax the masking and distancing a bit outdoors. Longer exposure indoors, especially with recirculating heaters and air conditioners running, seems to be the main environment for infection.
The American Rental Association is predicting an 11-percent decline in equipment rental revenues in 2020 followed by a further two-percent decline in 2021, with a return to growth in 2022. It admits these numbers are highly susceptible to changes in the progress of the pandemic. Construction projects will go ahead and become more lucrative as demand piles up behind the slow pace of work. Homeowners will only accelerate their desire for upgraded dwellings as it becomes clearer that they won’t be returning to an office any time soon, if at all.
Event rental companies are going to have to find ways to completely reinvent their businesses, or events themselves. Every single wedding is going to be outside in 2021, with fewer guests but maybe the same amount of tent coverage needed. Pray for sunshine. Outdoor corporate events and meetings may be a growth opportunity. Got chairs that won’t sink into wet earth?
Your connection to customers and suppliers is going to be ever-more online. How about a digital counter where visitors to your website can go into a video chat with your staff? Or maybe browse a recorded tour of your showroom?
Whatever lies ahead, I know the resiliency and determination of the people in this industry will see us through. Here’s to a great 2021, and a not-so-fond farewell to 2020. CRS
The John Deere 324G delivers best-in-class power that helps you keep your profitability up when the snow is coming down. This machine’s impressive 74HP engine and 3,600 lb. rated operating capacity allow you to move more snow in less time. And, the 10’ 6” lift capacity allows you to easily reach the tops of dump trucks for faster unloading. Add to that the effortless maneuverability of the mid-size frame, and you have a productive solution you can count on, all year long. That’s Powerful Value. Delivered.
COOPER ACQUIRES ATLANTIC ASSETS OF HERC
Cooper Equipment Rentals has announced it has acquired the Atlantic Canada assets of Herc Rentals. Herc is a full-service equipment rental firm operating throughout North America. The Herc Atlantic assets include two full-service branches located in Dartmouth, N.S. and Saint John, N.B. Herc Atlantic has developed a strong presence in the Maritimes, with a dedicated and professional team of employees and a solid core of customers.
“We are excited to enter the Atlantic Canada market with the acquisition of the Herc Atlantic assets. I believe the solid team of rental professionals at Herc Atlantic will integrate well with, and ultimately contribute to, the Cooper culture. Herc Atlantic’s late model equipment fleet and excellent branch facilities will allow our new team members to deliver the high level of service that Cooper customers across the country have come to expect,” said Darryl Cooper, president of Cooper.
Doug Dougherty, CEO of Cooper, added, “This strategic acquisition establishes Cooper as a national company, with operations spanning both coasts. It allows us to support customers throughout Atlantic Canada with best-in-class service, and positions us well to continue building out our branch density and specialized service offering throughout all regions of Canada.”
HAULOTTE ADDS FIVE BO TO ITS CANADIAN NETWORK
Haulotte USA has added Five Bo to its independent representative firm network. The Edmonton-based company will focus on covering western Canada. This latest partnership increases Haulotte’s ability to respond to customers in the western region of the country. Five Bo is an experienced multi-line manufacturer representative and is now expanding its offering to include trailer-mounted and lightweight, self-propelled booms as well as scissors and mast lifts for Haulotte. Haulotte USA said the new cooperation agreement adds a trusted partner to its network.
Tim Denyer, independent representative firm manager, said, ”Five BO is an excellent sales partner for us to team up with. This partnership will strengthen our relationship with customers and users and help us become even more responsive.”
THRONE SPEECH INCLUDES UPDATES TO COVID RELIEF, GOODIES FOR CONSTRUCTION INDUSTRY
The Oct. 2 federal Speech from the Throne laid out Ottawa’s plans for the year ahead. Included were pledges to expand the Canada Emergency Business Account, “improve” the Business Credit Availability program and increase support for the tourism and hospitality industries. No word yet on whether event rental stores would be included in this assistance.
The feds are also promising incentives for energyefficient home renovations that should drive business for the light contracting and DIY sectors. Also mentioned was “investments” in reducing the impact of climate-related disasters such as floods and wildfires. Depending what form these investments take, there could be opportunities there for rental stores.
There was also support for employment announced. The speech referenced “direct investments in the social sector and infrastructure, immediate training to quickly skill up workers, and incentives for employers to hire and retain workers.” The Caanda Emergency Wage Subsidy has been extended through next summer and the government is promising to create paid work for young people. The Canada Emergency Recovery Benefit will be ended and those out of work due to COVID will be transitioned to Employment Insurance, with those who don’t qualify getting a new program called the Canada Recovery Benefit. The speech promised updates to EI that would take in many workers who do not now qualify.
One interesting note was a promise to eliminate interprovincial trade barriers. This could make it easier
for rental stores to move workers and machinery between provinces.
The Canadian Construction Association said it welcomed the supports for the industry in the announcement, but cautioned the assistance should flow quickly and be directed properly. “CCA also strongly supports the government’s objective to keep building stronger communities by investing in all types of infrastructure, including public transit, energyefficient retrofits, clean energy, rural broadband and water/ irrigation infrastructure,” the association said in a release.
“However, the government does not seem to have a clear plan on how these investments will be rolled out. Now is not the time to compromise urgently needed economic recovery by entangling infrastructure investment with unrelated policy goals, such as carbon initiatives and community benefits frameworks. CCA members – 70 percent of which are small and medium-sized, family-run businesses – have been asking for a clear, balanced, fair and flexible infrastructure stimulus plan. CCA has been pressing the federal government to remain focused on getting tenders out, reducing red tape, and working with all levels of government to continue supporting important infrastructure projects in all regions of Canada.”
The complete lack of any assistance specifically directed at the event rental industry remains a major disgrace. Mike Wood of Ottawa Special Events continues to work hard at the provincial and federal levels to raise awareness of the plight of event rental operators.
SERIOUS LABS ANNOUNCES OPERATOR TRAINING BY SIMULATOR
Serious Labs has announced that for the first time, an internationally accredited course in commercial heavy equipment training can be completed via simulator. Operators may now receive their PAL Plus operator training, an extension of the International Powered Access Federation Powered Access License, through Serious Labs’ VR Mobile Elevating Work Platform simulator.
“This is a huge milestone, not only from a MEWP industry perspective, but from a virtual technology perspective as well,” said Jim Colvin, CEO of Serious Labs. “We are the first and only company in the world to offer this level of accepted, approved training in which a virtual simulation can replace a physical piece of equipment. In this case, it’s a boom lift and scissor lift.”
IPAF’s PAL Plus operator training was developed in response to increasing demand from contractors in the UK for a recognized qualification demonstrating advanced operator proficiency and signifying a certain level of experience in using different types of MEWPs in a variety of challenging environments and scenarios. For over a year, IPAF conducted a series of “controlled trials” with dozens of its training members in Europe and the US to deliver PAL+ training that
tested candidates using Serious Labs’ VR MEWP simulators instead of real machines. Trials were completed over 18 months by training centers within the UK. The extensive trials and testing concluded that the training outcome was the same, whether the operator was tested on the VR simulator or tested on a physical MEWP.
“You’ve been able to use simulators as an additional part of the training course up until now, but you’ve never been able to physically take, and complete, the course on a simulator,” said Darren Verschuren, international account director for Serious Labs.
“With the data we received from the IPAF trials, we can in essence prove
TORONTO LOOKING AT BANNING TWO-STROKE LEAF BLOWERS
According to a report in the Toronto Star, the city’s infrastructure and environment committee has asked for a report on the environmental and noise-pollution impacts of two-stroke leaf blowers and the feasibility of either an outright ban or prohibition on use between May and September. Some on the committee have opposed the proposal, calling it overly restrictive and likening it to a pesticides ban that reportedly led to widespread weed infestations in Toronto parks. Several jurisdictions around North America restrict or ban leaf blowers and other outdoor power equipment that exceeds certain decibel limits. Committee members noted that there are quieter and cleaner options. Mark Peart of G.C.
that you’re going to get the same result if you’re on the simulator as if you’re doing the course in real life.”
According to the IPAF website, the PAL Plus course is aimed at trained operators who work in higher risk or challenging environments, for instance, steelwork, work in confined overhead spaces, or work on challenging terrain. PAL Plus training is open to operators who hold an existing PAL Card qualification in the relevant category. Previously, the PAL Plus course was conducted at training centers with difficulty due to the complexity of the course. Complications ranged from the size of the space needed, weather conditions and time needed to conduct the course. The virtual training also provides the ability to stagger training and allow control of the environment’s sanitary conditions, a necessity during the current coronavirus pandemic.
“To finally be recognized and accredited by such a well-respected, international organization as IPAF shows that VR operator training’s day has finally arrived,” said Colvin. “Other industries such as aviation have used simulated training for safety purposes for decades. It only makes sense to use it in an industry such as access where operators are put into life-risking situations constantly.”
Duke Equipment joined the CounterTalks podcast to discuss the controversy over leaf blowers and talk about the benefits of newer technology - subscribe to CounterTalks or play the episode at canadianrentalservice.com/podcasts to hear his insights.
THE ARA SHOW RETURNS TO LAS VEGAS IN OCTOBER 2021
The American Rental Association has announced that The ARA Show 2021 has been rescheduled for Oct. 18 to 20, 2021, at the Las Vegas Convention Center. The 2021 edition of ARA’s annual trade show and convention for the equipment and event rental industry was previously scheduled for February in New Orleans. To accommodate the shift to a fall 2021 show, ARA has cancelled The ARA Show 2022, which was planned to take place in Anaheim, California. The ARA Show is the largest equipment and event rental trade show and convention in the world. It features rental-specific education, networking events and equipment for all three market segments: construction and industrial; general tool and light construction; and party and special event. The next show will be ARA’s 65th.
“The safety and vitality of the rental community is our top priority,” said Tony Conant, ARA CEO. “We consulted with our members, monitored all the leading sources of health information and worked closely with convention centre partners, the city of New Orleans and many others in an effort to ensure a clean, safe and essential show in February. When it became clear that the pandemic would not allow us to safely host the type of event our rental community expects, we adapted – just as our industry has throughout a resilient 2020.”
The ARA Show is an event that rental businesses
depend on to buy and sell equipment, discover new trends, get education and build relationships every year. With not only safety but also the business needs of members in mind, ARA decided to reschedule The ARA Show for later in 2021 rather than cancel the show entirely. That compromise led to the cancellation of the 2022 event. ARA is exploring options for a focused buyer and seller showcase in 2022 to bridge the gap between shows. After opting to move The ARA Show 2021 to the fall, ARA opened its search for a host city and venue. Association leadership identified the opportunity to hold the show in Las Vegas – long a favourite destination of attendees – for the first time since 2013.
The ARA Show exhibit hall at the Las Vegas Convention Center will be open Oct. 18 to 20, 2021. Education will be held on Sunday, Oct. 17. Registration for the show will open in July and housing reservations through OnPeak will open in February.
“We’re all disappointed that we are unable to get together in February, but we’re excited about the planned return to Las Vegas,” Conant said. “ARA is committed to providing a 2021 event with the education, products, networking and technology our members need to position themselves for the future. The all-around value the show provides will be more important than ever.”
MORBARK ANNOUNCES LEADERSHIP CHANGE
Morbark has announced the appointment of Bradley Boehler as the successor to current vice-president of Alamo Group’s Forestry and Tree Care Business Unit and president of Morbark Holdings, Dave Herr.
Herr joined Morbark initially as a board director and then as its CEO in October 2016. He successfully led the company through a period of intense growth, operational improvement, acquisition and integration of complementary businesses, including Rayco Manufacturing and Denis Cimaf and finally the transfer of ownership to Alamo Group in 2019.
“Dave will surely be missed, but we wish him continued success in the future and thank him for his many contributions to Morbark’s success and to Alamo Group,” said Jeff Leonard, executive vice-president of Alamo Group’s industrial division.
Herr said, “It has been an honour and privilege to lead Morbark and be able to work with so many talented and dedicated individuals during my time here. I’m proud of
what we’ve accomplished during this time and extremely optimistic about the future. Brad is an exceptional and proven leader, and I look forward to working with him to ensure a smooth transition and the business unit’s continued success under his guidance.”
Before joining Alamo Group, Boehler was president of the Skyjack Group, a major Canadian manufacturer of aerial lift equipment, including scissor lifts and telehandlers. During his 16 years at Skyjack, he led the company through a period of very high growth and performance improvement. Before joining Skyjack, he worked for seven years at Tigercat International in various engineering and technical positions. Tigercat is a privately owned Canadian manufacturer of high-quality forestry equipment and specialized off-road industrial machinery.
He is a veteran of the Canadian Armed Forces, having served as an engineering officer in the Construction Engineering section. He holds a Bachelor of Engineering Science in Civil Engineering granted by the University of Western Ontario and has completed the Executive Development Program at the Ivey Business School. Boehler, who hails from Alberta, will be relocating to central Michigan in the coming months.
Brad Boehler
EquipmentWatch is a trusted source for heavy equipment data and intelligence, producing leading database information products for the construction equipment industry. It is a world leader in heavy construction research and serves more than 15,000 professional, high-volume users of construction and lift-truck data. Find more heavy equipment intelligence at equipmentwatch.com.
Cross-Canada Rate Report
A look at average national rental rates
The Cross-Canada Rate Report is provided to Canadian Rental Service as a free service to the Canadian rental industry. Rates data shown are national averages generated by quarterly surveys of 460 Canadian rental stores. Rates shown are reported list rates and may not reflect the actual charges to any particular customer. For in-depth analysis, subscribe to CounterTalks at canadianrentalservice.com or through your favourite podcasting service.
Number of rental companies: 54
Number of stores: 460
Number of rates collected in Q2 2020: 93054
FLYING HIGH
Falcon Equipment’s journey from a three-person shop to nationwide reach.
Falcon Equipment has come a long way from its beginnings as a small three-person shop in 1988 to the nation-wide equipment house it is now. Today, the company has a total of eight locations across the nation, five of which are in western Canada – Surrey and Nanaimo, B.C.; Leduc, Alta.; Regina, Sask.; and Winnipeg, Man.
by SUKANYA RAY GHOSH AND JAY KOBLUN
“We’re a one-stop shop now,” says Dan Kielan, Falcon Equipment president. “We sell equipment, representing a number of key product brands; manufacture some of our own equipment in-house; sell; rent; lease; finance; and offer full after-market parts and service.”
Falcon offers the heavy-duty trucks and equipment that municipalities need for road-building and large-scale landscaping, such as hooklifts, dump bodies, all-season combo bodies, flat decks, liquid application systems and hydraulic control systems.
RISING UP
Kielan’s father Rick started the company in 1988 with his wife Judie and business partner Howard Hartin. Kielan says it’s Rick’s upbringing as a hard-working farm boy in Saskatchewan that helped shape the work ethic, values and culture of what Falcon is today.
Falcon’s leadership team is made up of three key individuals who run the British Columbiabased equipment company – Kielan, president; Blair Norberg, vice-president; and Eric Poersch, CFO. Falcon staffs 118 employees across western Canada with branches in Nanaimo, Winnipeg, Regina, Edmonton, and a main office in Surrey.
During the past 30 years Falcon has grown into a full-service provider of innovative equipment solutions, including lifting equipment, rail equipment, snow and ice equipment, municipal equipment, road-building equipment, landscaping equipment, service bodies, deck trucks and utility trucks, as stated in the company’s website.
Kielan was 10 years old when Falcon was founded. So, he’s always seen the company through a different set of eyes. He grew up understanding that building relationships is a
key part of business.
“Good relationships are in the fabric and DNA of a successful business,” he says. “Staff, customers, suppliers – it’s important to establish and maintain those relationships.”
Kielan started with the company in 2004 on the sales and support team to learn Falcon’s extensive product line. Now-as president, he still enjoys interacting with customers and sales, meeting new people and always looking for more ways to grow and expand what Falcon is currently doing. “I’ve always enjoyed the big picture and looking for growth opportunities.”
A FLOURISHING RENTAL SEGMENT
The rental segment of Falcon Equipment has been performing significantly well today. Its rental business has multiple components to it, says Joel Gibson, Falcon’s director of sales.
“We have rail rental business. We have lifting, which is our knuckle boom and stick stiffboom cranes. And then we have multiple pieces of utility equipment that are rented across Canada,” he explains. “In addition to the equipment, we also carry accessories and attachments that we rent out.”
The customer base for the rental business is extensive as well. Gibson notes it includes the building supply industry, rail companies, crown corporations, construction, general contractors and owner operators, among others.
Falcon Equipment has been a part of the equipment rental market for around 10 years now. Gibson notes that, as a company, Falcon has seen the rental side of the business grow for them steadily over the past five years.
Over the years, the biggest shift that the rental segment has seen is that there are more
and more companies in the marketplace looking for rental purchase options.
“What we do as a company is we offer the ability to rent equipment from us. Many times, the customer wants to purchase the equipment. In that case, what we do is we apply a percentage of the rental of that equipment towards the purchase price. We’ve really seen that market grow for us as a company,” explains Gibson.
He adds that this gives Falcon’s customers additional options. It gives them the ability to divert the rental money that they put towards that piece of equipment to its purchase if the equipment works well for their company.
Gibson notes the diversity of equipment offered by Falcon is one of the
greatest strengths of its rental business.
“We have equipment from smaller knuckle booms up to larger knuckle booms in the utility market; anything from bucket trucks to digger derricks.
We have telehandlers in our rental fleet. We have a very diverse breadth of product line that most of our competitors don’t have in this marketplace,” he explains.
WELL-MAINTAINED AND UPDATED
The success of Falcon’s rental business can be attributed to how its rental fleet is handled. The fleet is maintained to the highest standards of the industry, says Gibson.
One major advantage of having the
rental purchase option is that it gives Falcon the ability to replenish and refresh its rental fleet on a more regular basis when compared to businesses that only offer rentals.
“We being a sales company as well as a rental company, are able to sell our own rental equipment. This gives us the ability to put new rental equipment back into the fleet. Anything that we have in our rental fleet is maintained to the highest standards. We service our own utility equipment and our own cranes. So, we’re able to look after it in-house,” adds Gibson.
With the company having both the retail and rental businesses under its wing, another major advantage Falcon enjoys is being able to offer a good mix
Blair Norberg, vice-president; Dan Kielan, president; Christina Matthews, sales administration rental manager; and Joel Gibson, director of sales for Falcon Equipment. “It is important to establish and maintain relationships,” Kielan says.
of equipment ranging from older products to the latest in the market.
If customers have a shorter-term project and they are looking for a price point in the marketplace, Falcon rents out one of its pre-owned pieces of equipment. If customers are looking for something brand new, it’s because they are looking for warranties and longer-term rentals. Then Falcon offers from its collection of new pieces of equipment. No matter what the
customer chooses, the rental purchase option can be applied towards any of them.
“It gives people the ability to rent at an affordable rate. And we’ve also got options for them in terms of what the monthly rental rate is going to be,” says Gibson.
FURTHER GROWTH AND CURRENT CHALLENGES
Falcon has continued to grow and proved it again at the end of 2019 by adding Palfinger to its product line. Palfinger is a truck equipment manufacturer offering cranes, hooklifts, cable hoists, forklifts, liftgates, service bodies and platforms.
“One of our most recent successes and largest would be adding the Palfinger product line to Falcon. For 31 years we sold one brand of crane and we made the decision last year to move from Hiab to Palfinger. Falcon still has a strong relationship with Hiab and is offering service to customers with Hiab,” explains Kielan.
Specifically, on the rental side, Falcon is venturing more and more to the east coast of Canada with its rental fleet. Moreover, the company is adding more equipment to the fleet itself on a monthly basis to further expand its offerings.
When it comes to challenges, Falcon is no exception to the many ways the COVID-19 pandemic is affecting the heavy lifting, construction and road building industry, but Kielan says for the most part it’s been business as usual.
“COVID-19 has definitely affected us and had an impact on our day-to-day operations,” he says. “We’ve had to social distance and work from home. When everything began changing in March, Falcon’s leadership team met daily to manage the changes and communicate information to the staff.”
Kielan says overall business has remained quite strong but he isn’t sure of what to expect coming down the pipeline. “The bigger challenges are the ones we aren’t sure of yet. For example, the supply of our equipment lines may be delayed but we are actively seeking ways around this and are ready for any evolving challenges.”
With construction deemed as essential, and the market going strong across Canada, the rental market has been quite good for Falcon Equipment during COVID-19. However, notes Gibson, there is a perceived lack of confidence in the marketplace.
“Contractors and customers not willing to commit to a capital expenditure but still in need of equipment due to their booming business, are simply renting. And of course, if they choose to purchase that equipment in the future, they haven’t thrown away all that money,” says Gibson.
As part of Falcon’s vision for its rental business, the company intends to grow its fleet and maintain a more diverse breadth of equipment available for rent. “Year over year, month over month, we’re looking at investing more on the amount of equipment we have, the volume of equipment we have and the variety of equipment. We want our customers to have the option to run our equipment in whatever way works best for their business,” concludes Gibson. CRS
Falcon recently added Palfinger to its product lineup.
SNOW-WORTHY COMPANIONS
Choosing a compact track loader that excels at snow clearing.
What’s better for clearing snow, a skid steer or a compact track loader? The common perception is that a wheeled machine would fare better, and it’s often true with many track loaders. It is why many compact track loaders are parked for the winter while their wheeled counterparts keep working. However, it’s possible to choose a compact track loader that not only excels in snow, but performs as well as or better than skid steers.
By BUCK STORLIE
Machine ground clearance, track surface contact, weight distribution and more can have a huge impact on performance, productivity and return on investment.
Operators have a lot to consider when looking for a snow-worthy compact track loader. Machine ground clearance, track surface contact, weight distribution and more can have a huge impact on performance, productivity and return on investment. Careful consideration of the machine’s undercarriage, the desired application, ROI possibilities and comfort could lead to a track loader that performs all year long.
THE TRACK SYSTEM
The process for choosing a track loader for snow and ice clearing works best from the
ground up, starting with the tracks. A variety of options exist, including some modern designs that feature extra length and width and an extremely effective bar-style tread to achieve maximum contact with the ground. The extra ground contact allows maximum traction on snow, ice and slush, running contrary to a perception that an aggressive track pattern is necessary for traction in winter applications. Dedicated snow tracks are offered by many manufacturers and may improve performance for some track loaders, but operators will see a higher return on investment by choosing a
RIGHT:
machine with tracks meant for year-round use that don’t have to be changed with the season.
Advanced suspension systems can improve traction even more by keeping the track in contact with the ground. Look for a dual-level system that features independent torsion axles between the undercarriage and machine, as well as bogie wheels that flex with the track. This combination not only minimizes vibrations to the machine and operator for improved comfort and ride quality, it also maximizes ground contact for extra traction. For example, when loaders without independent torsion axles engage the bucket, the front part of the tracks can lift off of the ground, reducing traction by leaving only the back end of the tracks to push the loader. Independent torsion axles in that
Single-rail, open-undercarriage-style compact track loaders leave most components exposed, creating a self-cleaning undercarriage where snow naturally falls out rather than getting trapped and freezing to components.
same situation will push the tracks downward to maintain maximum ground contact. The same thing happens when the track flexes over small obstacles.
Purpose-built track loaders also feature optimal weight distributions compared to models converted from skid steers. Loaders converted from skid steers are often too back-heavy, affecting stability on slopes and reducing overall performance. The back of a back-heavy machine can sink and get stuck in deep snow as well as reduce traction and pushing force on ice because of uneven weight distribution. Look for a track loader with a 50-50 weight balance that spreads the machine’s weight evenly and allows for greater traction and pushing power.
Track bogie wheels also play a role in weight distribution and therefore traction in snow. Most track loaders only feature a handful of bogie wheels in contact with the ground. Consider choosing a purpose-built track loader, such as some all-rubber track models, which can feature as many as four times more ground contact points than steel-embedded models.
The combination of even weight distribution and increased track surface area improves flotation and provides the ability to virtually drive on top of the snow – similar to the concept of
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snowshoes – while a higher ground pressure is more likely to sink and get stuck. Ground pressure on a mid-sized all-rubber track machine, for example, can be about four psi while a similarly sized steel-embedded rubber track machine may be 5.5 psi. Loaders with a low ground pressure can even drive up snow piles, giving operators the ability to stack snow higher before needing to start a new pile.
Finally, choosing a loader with high ground clearance has yearround benefits. The greater the distance between the bottom of the machine and the ground, the less likely it is to get hung up on snow or other obstacles. It can also improve speed by reducing belly drag. Some purpose-built compact track loaders achieve ground clearances as high as 15 inches, almost double that of other models.
CONSIDER THE JOB
Contractors should think about what machine characteristics fit their most common jobs. Overall machine size is a big consideration. Many jobs would be suited to a mid-sized model, but sidewalks and alleyways may call for some of the industry’s smallest sit-in compact track loaders. Small loaders allow access to tight areas that may otherwise have required manual shoveling, snow blowers or other open-air equipment. This can improve productivity and allow contractors to move to the next job faster. Larger spaces such as parking lots naturally call for the largest track loaders. Also look at lift height and whether the desired loader will be able to load dump trucks.
Take speed into account for a machine that will allow faster job completion. The fastest track loaders on the market use
internal drive sprockets with replaceable steel rollers that fit with molded rubber lugs to move all-rubber tracks. The system greatly reduces friction compared to steel-on-steel designs seen in many loaders, and therefore improves speed. It also eliminates direct wear between rollers and track lugs. Plus, individually replaceable sleeves mean operators don’t need to change out the entire sprocket when rollers are worn down.
Don’t forget about comfort. A cold uncomfortable cab could mean less employee retention for a contractor and higher fatigue for an owner-operator. Look for sealed, all-weather cabs with heating and cooling. Added features such as Bluetooth, cupholders and a radio can also enhance user experience.
MONEY WELL SPENT
Just like with any equipment purchase, it’s important to evaluate potential cost of ownership and return on investment. Selecting a track loader that excels in snow clearing is an ROI benefit in itself because the machine can be used during the winter months instead of being parked. The characteristics that make a loader ideal for snow also translate perfectly to operating on soft surfaces in spring, summer and fall applications, such as landscaping, general construction and agriculture.
In addition to selecting a machine with tracks that don’t need to be changed with the season, look for other characteristics that promote year-round use. Similar to how many manufacturers offer specific snow tracks, it isn’t uncommon to need to switch out a loader’s fluids and lubricants with the seasons. Either that, or a manufacturer may charge for a winter package. Evaluate whether any of the loader options come standard with all-season fluids tested to be able to handle both high and low ambient temperatures. Some manufacturers offer fluids and lubricants optimized for their equipment, allowing high performance at temperatures ranging from -30F to 118F. Other standard features to look for include engine block heaters and full temperature-range batteries.
Maintenance and upkeep are another cost consideration. Many loaders feature an enclosed tub design in which snow can become stuck, packed and difficult to remove. For ease of cleaning, look for a single-rail, open-undercarriage style compact track loader. This design leaves most components exposed, creating a self-cleaning undercarriage where material naturally falls out rather than getting trapped and wearing at components. This extends component life and makes clearing ice and snow out of the undercarriage a non-issue.
YEAR-ROUND SUCCESS
Not all compact track loaders are created equal. Quite a few track loaders are often parked for the winter because of poor performance, but with careful consideration, it’s possible to choose a machine that will fit right in with the skid steers clearing snow.
Consider machine characteristics like ground clearance, weight distribution, surface contact and overall ROI potential. Taking the time to look for an all-season machine means yearround profits and productivity. CRS
Buck Storlie is product line manager at ASV Holdings.
Loaders with a low ground pressure can sometimes have the ability to drive up snow piles, giving operators the ability to stack snow higher before needing to start a new pile.
BUILT TO A HIGHER STANDARD
When you need to reach high places, the Snorkel S3220E delivers peak performance. Featuring a high lift capacity, this electric scissor lift offers a working height of up to 8.1m and a platform capacity of 409kg. Engineered to elevate jobsite efficiency, upsized pins provide additional rigidity for safe and secure performance. Its super-heavy-duty steel construction and over-engineered components maximize uptime and minimize ownership costs. That’s performance that stands above the rest.
FOR MORE INFORMATION, CONTACT AHERN CANADA ON 780-467-0600.
AT YOUR SERVICE
Mix it up
by Russ Dantu
My mom and dad owned a small business for over 20 years. They sold industrial cleaners, janitorial supplies, heavy duty detergents, ice melt, brooms, vacuums and special chemical compounds, among other things.
They did quite well over the years and I remember when I was just entering into the sales arena, my father said, “Son, you need a good base of small, medium and large customers. Don’t just chase the large ones or you’ll find yourself in trouble when times get tough.”
I took this to heart and absolutely believe this more than ever now that we have faced a huge meltdown during COVID-19. I’ve seen companies who had one or two huge customers over the years lose them and then close their doors. They had all their eggs in those one or two baskets and it killed their businesses.
“It’s more important now to not only have a good mix of small, medium and large customers but to service them all fairly! Fairly doesn’t mean equally, does it?”
Like many of you, COVID-19 hit me hard in my branded promotional products and corporate apparel business (synergyapparel.ca). Lots of customers stopped spending money on discretionary items like clothing and promotional products but I’ve somehow survived and I attribute that to the fact that when some of my larger customers stopped spending and some of my mid-size also cut back, I still had lots of smaller companies that were thriving and continued to spend…and even spend more than usual.
Without them, I too may have been a COVID-19 casualty!
So why do I bring this up? I hear this all the time: “Why would we want to work with small customers? They are a pain in the butt and more work than they are worth. Let’s just focus on the larger accounts!”
“Why wouldn’t we just take care of the big companies where the real money is? I cringe when smaller customers walk in because they are going to take up my precious time and place a small order. It’s really not worth my time!”
It’s more important now to not only have a good mix of small, medium and large customers but to service them all fairly. Now, fairly doesn’t mean equally, does it? If you have large customers spending tens of thousands (or more) with you, and another customer who spends a thousand a year with you, you’ll obviously do more for the bigger customer. But please remember to treat all of them fairly. Give them the respect they deserve. Handle them quickly and efficiently. Treat them like gold. Here’s why.
You never know what they will grow into. Lots of start-up and small businesses expand into larger companies or have other businesses they run.
You never know who they know. I don’t know how many times I have been referred to other customers because they loved the way I treated them.
You’ll never know what kind of review they’ll give you online. Right or wrong, people post how they feel. If you make them feel poorly, you’ll likely hear about it on a Google review or they may even visit their local BBB office.
Taking good care of customers is simple. Do it right from day one, regardless of their size. Most people just want to pay a fair price and be taken care of, regardless of the size of their business. Do that and you’ll likely have a customer for life. During these trying times, every customer becomes that much more important. CRS
Russ Dantu is a 30-year veteran of the rental industry and has been delivering workshops, seminars and keynotes on customer service for over 15 years. Visit russdantu.com.
CANADA’S BIG ASS RENTAL SHOW
SHOWING YOU THE MONEY
Equipment financers can make your life easier during this pandemic.
The COVID-19 pandemic has forced many lenders in the equipment finance and rental industry to pivot their strategies to the online or digital environment.
By VLADIMIR KOVACEVIC
Banking and financing the old way won’t work anymore. Your equipment lenders should be making your life easier with upgraded digital technology.
This may include payment modifications, self-service capabilities and increased bandwidth for online transactions. The equipment finance industry has been traditionally slow to embrace new technologies, relying on legacy philosophies and outdated systems. For many, COVID-19 has exposed critical technological gaps in lender business tools, systems, and processes. Your business should look for lenders who are getting ahead of the curve, using digital transformation to enhance their overall performance to streamline their processes.
The key to consistent growth and stability
of any rental company is a strong foundation, and this is just as true for equipment finance lenders in your space. Lenders should have the capability to build from their existing processes, procedures, and platforms. However, not all of them do. Advanced technology will allow for more sophisticated product offerings built from simple foundations. It is time for strategies to be reshaped and plans to be adjusted.
THE NEED FOR SPEED
Lenders are affected differently depending on their market segment and their loan orig-
RIGHT:
Canadian Contractor magazine, Canada’s magazine for renovation and custom homebuilding contractors, is a sister publication of Canadian Rental Service. That means we can offer great rates on advertising to you, our readers.
PARTS
TECH TIPS
ination process. Considering the recent shift in business spending habits, many are now being forced to reevaluate their lending strategies. When the market is down, lenders experience even more competition and uncertainty. To remain competitive themselves, they need to connect with potential buyers across all shopping channels including online, mobile and through the equipment manufacturers. Making quick lending decisions can be the difference between you choosing one lender over another. Look for agility in your lender – you don’t have to settle for the old pace of play.
Engaging borrowers at different levels through various channels should be a top priority. For example, rental fleet buyers today spend much of their time using mobile and online channels to shop various equipment manufacturers and options. You are researching through non-traditional methods, and are probably looking to secure financing online – a process that will continue as we all practice social distancing. Some companies are looking to change their financing structures altogether. According to a recent survey from Fleet Advantage, a provider of lease financing for fleets, roughly 50 percent of fleets have trucks older than 2017 and are leveraging equipment lease finance programs as a way to upgrade and save on the bottom line.
OUT WITH THE OLD
Today’s loan origination platforms and solutions can support all market channels to help rental stores of all sizes. They can also be integrated with manufacturer software so you can initiate loan applications at any time from the convenience of your mobile phone, opening new lending opportunities that may otherwise be missed. What’s more, the builtin AI technology will also help ensure the lender is offering the right terms for your individual business.
In the wake of COVID-19, lenders should understand that transactions will be moved to the online marketplace. Not only in the near term, but in the future post-pandemic. Transactions will simply not be handled the way they were in years past, where a lender requests
information from a customer such as business financials and paper is shuffled back and forth in a series of face-to-face meetings. Instead, the entire process from application to delivery of equipment will be handled online. Lenders need to use technology to approach the market in a more direct way to gain a competitive advantage by taking advantage of your new business buying patterns and behaviours.
EASIER, BUT ALSO BETTER
Now more than ever, businesses like yours are looking for ways to relieve themselves of payments in the nearterm. Strong lending technology partners are offering creative ways for lenders to not only retain your business but win new business during this time. Some lending technology partners are offering their customers curated programs that allow them to contact existing customer businesses to offer them refinancing on their equipment finance loans.
For example, if you are a long-term customer with a specific bank, yet your equipment is financed through another vendor, your bank would be smart to contact you regarding refinancing your loan. If the bank can offer incentives such as no short-term payments, you are likely to take advantage of the offer,
which only further solidifies your loyalty to that bank. With interest rates low and being held low, anything the bank refinances now will be a better deal than what you could finance two or three years ago.
Has your bank or lender contacted you about refinancing?
PLANNING FOR RECOVERY
The sudden shift in working environments has only amplified the need for equipment finance lenders to update their tools and processes. It is critical for them to include digital and cloudbased options for customers who are now forced into remote-working situations. The finance industry’s need for technological advancement is clearer than ever before. Companies that learn from the current business challenges and adopt agile solutions will remain more flexible and fluid in times of economic recession and can better prepare themselves for recession recovery. CRS
Vladimir Kovacevic is the co-founder and managing partner of Inovatec, a leading software provider of cloudbased lending solutions in the USA and Canada. Inovatec’s products are designed for origination, processing and management of loans and leases across a broad spectrum of credit
Given the current situation, lenders have to understand that transactions will mostly take place in the online marketplace.
Help your customers power their jobsites with the right generator. Here’s what top suppliers are offering.
GENERATORS SHOWCASE
TOUGH AND STABLE POWER
8 atlascopco.com
Atlas Copco Power Technique features the new QAS 200 generator. The generator features a robust John Deere 6068 Tier 4 Final diesel engine, delivering 200 kVA/160 kW and is dual-frequency-capable. An AREP alternator excitation system offers quick and easy motor starting capabilities. Even in tough applications and weather, the operator has stable power in less than six seconds. Both generators are equipped with a 335-gallon fuel tank that runs for 28 hours at 100 percent load or 37 hours at 75 percent load. The QAS generators have a heavy-duty weatherproof and corrosion-resistant canopy. This includes an integrated door sealing system ensuring water tightness and improved sound attenuation. The standard variable speed fan provides lower noise emission, reduced fuel consumption and better performance in cold environments. Available in either a skid mount or trailer mounted configuration, the QAS 150 and QAS 200 are designed for safe and easy movement. The QAS line requires less than two hours of service for every 500-hour service interval. Wire routing in QAS cubicles is neat, clean, ser-
vice-friendly and allows for easy access through large access doors and panels. An environmentally friendly spillage-free frame is standard. To prolong the life of the generator, these models also feature triple-stage air filtration with a safety cartridge and dual-stage fuel filtration. As an available option, these generators can be linked in parallel with AC’s Power Management System parallel controller. The PMS controller manages the quantity of generators running in parallel with load demand, starting and stopping units in line with increases or decreases in load. This makes the units more fuel-efficient and expands the life of the generator.
TWO INPUT VOLTAGE OPTIONS
8 exair.com
Exair’s new Gen4 four-outlet selectable voltage power supply allows you to choose input voltages of 115V or 230V AC. Four five-kV stainless steel output connectors can energize four static eliminators at the same time. Applications using up to four Gen4 Super Ion air knives, Ion air guns, Ion air cannons, ionizing bars or any other Exair Gen4 static eliminator product can be connected to one power supply. Like all Exair Gen4 products,
these four outlet power supplies are UL component recognized, CE and RoHS compliant.
They also feature an electromagnetically shielded modular power supply cable which eases routing and connections. An integrated fuse on the primary protects against voltage spikes. The lighted power switch indicates operation and is field-replaceable. The Gen4 four-outlet power supply is housed in a durable metal enclosure (six by four by 4.4 inches) that is ideal for rugged, industrial environments. Gen4 static eliminators having a bayonet-style connector can be inserted into the power supply where the electrical connection is made deep inside to prevent a shock hazard. Gen4 static eliminator products using this power supply are all shockless and have armoured high voltage cables which resist abrasion and cuts.
CANADA-READY 8 doosanportablepower.com
Canadians can have access to portable power generation equipment they can legally transport and operate in any Canadian province and in the U.S. Doosan Portable Power is releasing seven generator models outputting
from 70 kVA to 400 kVA that meet all applicable safety and environmental regulations in Canada. This portable generator is compliant with fueling and venting requirements for operation in Ontario, as prescribed by B138.1-17/B138.2-17.
In addition to meeting regulatory standards, the new Canadaready Doosan Portable Power generators have optional features designed for optimal performance in Canada. The Doosanexclusive Quad Voltage control allows operators to choose 120/240V single phase, 208V/240V three-phase, 480V threephase or 600V three-phase voltage output with the simple flip of a switch. The cold weather package option includes a block heater, battery charger and crankcase heaters for better cold starts and performance in cold weather. The Intelligent Load Management System improves machine performance and decreases potential downtime associated with Tier 4-compliant mobile generators in cold weather, light load and fluctuating demand applications. The emergency air shutoff valve option is a safety feature for emergency situations involving runaway engine conditions. This feature is critical in oil and gas operations. In addition to complying with B138.1-17/B138.2-17B138, the new Doosan Portable Power generators are certified to meet Canadian Standards Authority rule 22.2 No 14 and Transport Canada rule CGSB-43.146/UN31A.
QUIET POWER
8 wackerneuson.com
Wacker Neuson’s G70 mobile generator, powered by a Tier 4 Final Kohler engine, is designed to withstand the rigours of repeated transport and continuous load. The compact, sound-attenuated model provides single and three-phase power for construction, commercial, industrial and special applications where quiet power is needed. The 104 horsepower Kohler KDI3404 engine was chosen by Wacker Neuson because it is tailored for generator applications. It features selective catalytic reduction and diesel oxidation catalyst to eliminate the diesel particulate filter and regeneration. Low cost of ownership and longer uptime is a result of service efficiency, better fluid economy and long service intervals. Plus, the Kohler engine comes with a four year, 4,000-hour transferable warranty. Along with the Kohler engine, Wacker Neuson engineers have incorporated a Mecc Alte alternator and Deep Sea controller that provide reliable performance under harsh conditions. The G70 generator produces standby output of 63 kW/79 kVA and prime output of 58 kW/72 kVA. It is efficiently packaged in a medium cabinet for less weight on a single axle trailer. The separate excitation winding and automatic voltage regulation provides superior motor starting and enhanced ability to run non-linear loads. Standard features include a variable speed fan providing improved cold
weather performance, fuel saving and noise reduction. The fully enclosed body design reduces sound emissions and prevents water ingress during operation. Single-side access service point makes daily maintenance quick and simple. A variety of options are available for the G70 including level load logic which is an effective and economical solution to wet stacking and generator reliability in light load conditions. The L3 is automatically activated when it senses a less than 30 percent load and low coolant temperature. The system improves cold weather performance and is safe for use in oil and gas sites, protecting your capital investment and reducing repair and maintenance costs. Other options include camlocks, integral 600V position on voltage selector, fuel quick connect, block and fuel filter heaters, oil drain evacuation system and battery charger and disconnect. The G70 is just one of a full line of mobile generators from Wacker Neuson ranging from 25 kVA to 320 kVA and all powered by Tier 4 final engines. All models offer the durability and reliability rental centre operators and users depend on to meet serious power needs.
POWER MORE ON-DEMAND
8 milwaukeetool.ca
The Milwaukee Tool MX Fuel CarryOn 3,600/1,800W Power Supply allows users to power more on-demand with efficient, quiet, and portable power
anywhere. The portable power supply provides 3,600 peak watts of pure sine inverter energy, powering everything from high demand 15A tools to sensitive electronics. The compact size, no emissions, and quiet operation of the power supply unit allows you to use it safely in confined spaces indoors. The metal roll cage provides durability for outdoor jobsite use. The battery-powered generator eliminates the cost of gasoline and doesn’t require engine repair or maintenance, reducing downtime and allowing the user to get jobs done faster. The cordless generator can be powered by a single battery for lightweight portability or two batteries for double the run-time. It is compatible with all Milwaukee MX Fuel RedLithium batteries giving users a hardworking and reliable power for equipment. RedLink Plus Intelligence ensures maximum performance and protection from overload, overheating and over-discharge. The power generator is One-Key compatible. The user can track, manage and secure their
equipment from their mobile device or computer using the Bluetooth community tracking network. If the power supply is ever lost or stolen the user can prevent tampering with remote lockout capability.
SMALLEST IN THE LINEUP
8 cp.com
Chicago Pneumatic’s CPPG 2.5 portable gasoline generator is the smallest in its lineup and designed to deliver stable electrical output and safe, user-friendly operation over a long service life. The CPPG 2.5 features a four-gallon fuel tank that can run continuously for 11 hours. At 120 or 240 volts, the generator produces a continuous output of 2,500 watts. The unit weight of the CPPG 2.5 is 115 pounds and measures 23 by 17 by 19 inches. The generator operates off of a CP gasoline engine, which offers a power output of 6.4 horsepower.
THE GENERATOR-COMPRESSOR COMBO
8 jennyproductsinc.com
Jenny Products offers two compressor/ generator combination models, providing both portable air and a power source in one versatile machine for a variety of industrial and construction applications. The K11HGA-17P-3000W features Jenny’s K pump, a heavy-duty, single-stage cast-iron compressor pump. The unit is powered by an 11-horsepower Honda GX
series OHV engine with electric start and produces 8.9 CFM at 100 psi or 8.6 CFM at 125 psi for quick recovery. Featuring a G pump and a 13-horsepower, electric start Honda GX engine, the G13HGA17P-3000W delivers 16.2 CFM at 100 psi or 15.6 CFM at 125 psi. Each model includes a 3,000-watt, 115V/230V generator, providing a convenient solution for powering electric tools, lighting or other jobsite equipment, or as a backup power source during instances of power failure. The compressor/generator units are offered with 17-gallon, powder-coated, ASME certified air tanks. Manoeuvring is simple with lifting handles integrated into opposite ends of the compressors’ frames, and pneumatic tires are included to further enhance portability. Each compressor/generator model is equipped with numerous standard features for increased uptime and reduced maintenance. The compressors are belt driven with a large flywheel for easy start-ups and extra cooling, and a directional air shroud helps fur-
ther reduce pump temperatures. Special unloading valves on the compressors also assist in engine starting. Additionally, the units come equipped with a totally enclosed heavy-duty belt guard, anti-vibration feet for smoother operation, a large canister intake filter with replaceable elements, manual tank drains, a stainless-steel braided discharge hose, pressure relief safety valve, regulator and outlet pressure safety gauges. Each unit is filled with Jenny Ultimate Blue synthetic compressor-pump oil for its splash lubricating system, ensuring complete oil coverage on the pistons, crankshaft, bearings, rings and cylinders. The compressor/generator combination units also come with an optional lubricator, airline filter and oil-sight glass. Other engine and pressure options are available upon request. CRS
Visit canadianrentalservice.com > Products for the latest in rental-ready technology, organized into categories for your convenience.
NEW RENTAL CATALOG
A new catalog of drain cleaning tools designed for the rental industry is available from General Pipe Cleaners. The catalog illustrates both rental tough power drain cleaners and professional drain cleaning equipment with automatic feeds to clear clogged drains from 1-1/4” to 10” in diameter. General manufactures a full line of drain cleaning equipment, high pressure water jets, video pipe inspection and location equipment, and pipe thawing machines. www.drainbrain.com 800-245-6300
To advertise in this section, contact Danielle Labrie.
Phone: 226-931-0375
Fax: 519-429-3094
Email: dlabrie@annexbusinessmedia.com
The big ass rental show goes online
by Tara Jacobs
For over 30 years, the Canadian Rental Mart has been Canada’s biggest expo of rental-ready equipment for construction, homeowner DIY, landscaping and events. A walk down each carpeted aisle features shiny equipment and friendly faces, showcasing the newest products and technology rental store owners need to make their business succeed.
That’s the magic of an event. It’s those faceto-face connections that build trusting relationships between buyers and sellers that lead to problem-solving, new insights, and innovation that drives growth and efficiencies.
And just like that, the magic was gone. Rental Mart became one of many live events postponed well into the future.
With a name like “Canada’s Big Ass Rental Show,” there’s no way we were ready to fold in the cards. While we can’t replace a live, in-person event (I know, you’ll miss those cookies!) we can bring you a valuable experience that will facilitate networking with industry peers while browsing the latest trends and newest products your customers will be asking for.
Over the past nine months, we’ve learned that business must go on. Restaurants, for example, are adapting to pandemic restrictions, scooping up every last patio heater in sight. When forced to innovate, you try new things and learn in the process.
Rental Mart online is yet another tool to get the job done. Here’s a look at how Canada’s Big Ass Rental Show will help position your business for success into the new year.
Access from coast-to-coast: While touted a national show, Rental Mart attendees are typically from southern Ontario. It’s difficult for small business owners to leave their shop to join us without extra staff on hand. This year, we’re excited to open our trade show floor to an audience from coast-to-coast. Join us from the comfort of your home or business, when it’s convenient for you.
Killer content: While we expect you’ll spend a significant amount of time checking out the newest equipment and technology, we hope
you’ll find our killer content just as valuable. Sessions will be live and recorded, giving you the flexibility to watch when you can. We’re currently working with a major rental chain executive who’ll join us live to discuss “The Changing Rental Calculation: Optimizing equipment usage and life cycle in the new environment.” Carrot dangled.
Virtual trade show and product demos: Not into fancy 3D booths with unrealistic avatars? Neither are we. Our platform makes it easy for vendors to share information about their company, products and services, with easy-to-use search features to help you find what you’re looking for.
In addition to standard booth listings, select sponsors and exhibitors will take you on a “virtual booth tour,” taking you inside their facility, with up-close demonstrations and live Q and A. Hosted by our editor, Patrick Flannery, these tours will offer access to places and processes you otherwise would never get to experience in a 10 by 10 space.
Network anywhere: We attend events, fundamentally, to meet people. You never know who that one person you’ll bump into is that will make the whole event experience worthwhile. This experience is what we’re striving to achieve at Rental Mart Online.
See who’s watching a session with you. Jump on a video call with an exhibitor or industry peer at the click of a button. Once your register for this free event, we’ll share more information about how you can make the most of your networking experience.
Canada’s Big Ass Rental Show will launch online March 24, 2021, for an afternoon of networking, trade show browsing and new product demos. Got an idea for a session? Looking for more information on how to get involved as a sponsor, exhibitor or attendee? Drop me an email at tjacobs@annexbusinessmedia.com. Hope to “see” you there! CRS
Tara Jacobs is event director for Annex Business Media. tjacobs@annexbusinessmedia.com
When you offer your customers the Power-Vee with automatic feed, it’s like giving them an extra hand. It makes drain cleaning that much easier. Just squeeze the feed lever and the Flexicore® cable spins into the line at up to 16 feet per minute. Retracting the cable is just as easy.
Already an indispensible tool for pro drain cleaners, the Power-Vee’s quick-change cartridge system, durable metal drum and Dyna-thrust bearings easily clear clogged sinks, tubs and laundry drains.
Upgrade from manual feed machines. Have a Power-Vee ready for your next drain cleaning rental. Your customers will thank you.
Call the Drain Brains® at 800-245-6200, or visit www.drainbrain.com/rental
