LOOKING BACK & LOOKING AHEAD
The first quarter of 2023 has been successful, and we’re grateful to our amazing employees for helping us to reach our quarterly goals. Our progress is not just about revenue and profit but also the improvements we make along the way. Departments have seen positive results in communication, operations, and productivity through review of our internal processes. We’re committed to our annual objectives for 2023 in automating and improving our efficiency through automation of our systems.
Some recent changes to support our progress include the relocation of our warehouse operations logistics and team, hiring regional sales manager, Jayson Gilbertson for our SLC branch and moving Terry Moore as our dedicated sales manager for the East Idaho and North Utah territory. In addition, Kory Beck was promoted to regional sales manager for our Boise sales team. These changes are part of Allied’s ongoing efforts to make strategic hires and improve our overall sales and operations
We celebrate our success in the past quarter, while emphasizing the importance of embracing change to remain competitive and achieve our goals. We’re confident in Allied’s continued progress and thankful to our employees for their hard work and dedication.
A P R I L E M P L O Y E E N E W S L E T T E R T A B L E O F C O N T E N T S Page 2 | New Hires
Page 3 | Moves
4 | Q1 Core Values
5 | Meet Kristin Page 12 | Now Hiring
6 | IT Help Desk Ticket Process Page 7 | Network Assessment Page 9 | Upcoming Events
13 | April Fun
10-11 | Birthdays & Anniversaries
8 | March Reviews
14 | March Ronald McDonald House Dinner
15 | Chamber Event Turn Up The Tech Recap
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Karen Lotz Boise | Supply Associate Jayson Gilbertson SLC | Regional Sales Manager Nina Sutton Boise | Dispatch Associate Jarrod Thompson Boise | Delivery Install Technician New NewHires Hires WELCOME TO THE ALLIED TEAM! 2
Reid, Nic & Justin TerryMoore movedtoPocatello tomanage EastIdaho& NorthernUtah Our Boise Warehouse Has Moved! Sendallnewshipmentstothenewaddress ATTENTION 3
DO The Right Thing DO The Right Thing
Cultivate Honesty, Cultivate Honesty, Respect, Trust & Respect, Trust & IIntegrity ntegrity
OWN What You Do OWN What You Do
Be Accountable & Take Be Accountable & Take Responsibility Responsibility
Be A Lifelong Learner Be A Lifelong Learner IMPROVE Yourself IMPROVE Yourself
Q 1 C O R E V A L U E S Have fun! Have fun! Enjoy The Journey Enjoy The Journey
Kaden Miller Kaden Miller
Aubrey Walker Aubrey Walker
Jody Lenius Jody Lenius
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Terry Sellman & Terry Sellman & Mike Kirkland Mike Kirkland
KRISTIN KRISTINMeet Meet
Service Dispatch | Tier 1 Support
Kristin is an essential member of our team, responsible for coordinating service dispatch, ordering supplies for our customers, processing ship-ins from external dealers, and providing e-info training. Kristin ensures that our customers receive prompt and efficient service. She is also committed to ensuring customer satisfaction by following up with them after the installation process, answering any questions and addressing any concerns they may have. We are fortunate to have Kristin on our team, contributing to the success of our office.
Learn More Learn More about the about the Service ticket Service ticket process process shorturl.at/lpB36 5
Ticket Process Ticket Process
IT Help
Desk IT Help Desk
Learn More shorturl.at/bjoyM 6
Recommend a FREE To Our Non-IT Clients! Network Network Assessment Assessment
An ABS network assessment is an in-depth investigation into a technology environment, providing pertinent information. This information is vital to providing a secure and efficient environment to our clients
Things we learned through a network assessment:
Are systems up to date with security patches? Are systems secure? (Anti-virus, firewall, etc)
Are the proper polices in place to protect systems? (passwords, account lockout, etc)
Are there any risky protocols or traffic allowed in or out of the network? (RDP, FTP, unrestricted, etc)
Is access allowed to risky or undesirable sites? (Torrents, social media, explicit content, etc)
Do users have more access/permissions than needed? (local admin, domain admin, server access, file shares, etc)
+ Many others!
When we provide a network assessment, we give the customer detailed and graphical reports outlining the discoveries and recommend actions
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Kaden did a brilliant job setting up Love INC Boise. ❤ the service.
- Andrea Smart
Russ is awesome
- Tanner Hardy
GOOGLE REVIEWS
Phil is the best service engineer ever! He is always very helpful, professional, and friendly.
- Katy Riedinger
Russ is absolutely the best... He is so knowledgeable, efficient, and friendly. Take good care of him Allied, he's a treasure!
- M H
They are always so quick and efficient!! Very, VERY happy with their work. Scott is the best and we love having him as our tech.
- Maya Rasberry
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MARCH
May 4th UTAH Prints SLC Production Print Event Boys and Girls Club Ada County Wild West Auction –Allied table sponsor; April 28th Empire Title Golf Tournament May 22nd Customer Appreciation Event May 24th @ Memorial Stadium Boise Hawks Easter All Staff Meetings 4/4 - State of the Company 4/18 - Trainings Easter Administrative Professionals Day APRIL 26th Taxes Day April 15thEaster Boys & Girls Club Ada County -Wild West Auction –Allied table sponsor APRIL 28th Tax Day APRIL 18th Easter APRIL 9th REMINDERS 9
MIKE NOVOTNY
13 YEARS 4/4 SHANNON ROBERT 4/5 JODY 4/10 KEVIN 4/13 TRACY 4/19 BRAD 4/24 BRENTM MIKE ANNIVERSARIES ANNIVERSARIES &
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BIRTHDAYS BIRTHDAYS
&
4 YEARS LISA MESENKO
2 YEARS
TIM TROTTMAN
DAVID SCHOTT
SHANE ADAMS
SHANNON SILVA
6 YEARS SCOTT ADOLFSON
5 YEARS KRISTIN BAUNE
3 YEARS JUSTIN FRIEBOS
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Refer Refer A Friend A Friend Bonus Bonus$1K $1K *AFTER 90 Days *AFTER 90 Days NOW NOW Boise: Salt Lake City: Sales Account Manager Pocatello: Sales Account Manager Branch Administrator Delivery/Warehouse Associate Hiring Hiring Allied.tech/careers 12
THISCOULDBEYOU!
Kiera the Leprechaun came to visit the Boise Branch!
Want to see something in Want to see something in the Employee Newsletter? the Employee Newsletter? Pictures,Tips&Tricksorany Pictures,Tips&Tricksorany otherideasarewelcome! otherideasarewelcome! SendyourideastoCindiat SendyourideastoCindiat CSlick@allied.tech CSlick@allied.tech April Fun Around the Office April Fun Around the Office 13
Kevin, Terry M, and Rachel from SLC Branch with their green St Patty's Day treats
Bringing Comfort and Smiles
Boise Team Members Serve Up a Homemade Meal at The Ronald McDonald House
Alliedhasalong-standingrelationshipwithTheBoi RonaldMcDonaldHouse,wherewehavebeenpro mealsforfamiliesinneed.Atthebeginningofthem threeofourteammembers,Cindi,Missie,andTim, volunteeredattheRonaldMcDonaldHouse.Theyspent theirtimepreparingandcookingadeliciousmeal,including lasagna,salad,Frenchbread,andchocolatelasagnafor dessert,forfamiliesstayingattheRonaldMcDonald House.
VolunteeringattheRonaldMcDonaldHouseisareminder ofthepositiveimpactthatsmallactsofkindnesscanhave ThefamiliesstayingattheRonaldMcDonaldHouseare goingthroughachallengingtime,andwearegratefulfor theopportunitytosupporttheminanywaywecan.Our volunteerswerehonoredtogivebacktothecommunityby providingawarm,home-cookedmealforthefamilies,and itwasawonderfulexperienceforeveryoneinvolved.We lookforwardtocontinuingourrelationshipwiththeRonald McDonaldHouseandprovidingmealsforfamiliesinneed.
March Volunteer Testimonial
Recently, I had the pleasure of helping to provide dinner to the residents at the Ronald McDonald House The experience was extremely rewarding, and I am proud to say that I work for an organization that serves our community! It can be easy to become complacent to the struggles of others and we ought to take advantage of any opportunity to help in any way that we are able This is the epitome of Do the Right Thing Recognize that we are all pieces of a larger whole, and when any one piece struggles, it is felt by all I implore others to stand up for the betterment of our collective
-Tim Trottman
Sign up to Volunteer: volunteersignup.org/FAKAH 14
BOISE CHAMBER OF COMMERCE AFTER HOURS RECAP
Our Boise branch recently hosted an after-hours event in collaboration with the Boise Chamber of Commerce to showcase our IT services The event was a great success with over 70 customers and potential clients in attendance The evening was filled with networking opportunities, presentations, and giveaways We gave away several prizes to attendees, making it a memorable experience for all
The event highlighted our companys commitment to providing top-notch IT services to businesses in the area It was a great opportunity for our team to showcase our expertise and connect with potential clients We are thrilled with the positive feedback we received from attendees and look forward to hosting more fun events in the future
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A P R I L 2 0 2 3 E M P L O Y E E N E W S L E T T E R
BOISE | ONTARIO | IDAHO FALLS | POCATELLO | SALT LAKE CITY
