MARCH EVENTS UUPCOMING PCOMING
Ashley Finazzo - 03/05
Carrie Davis - 03/06
Jackson Matheson - 03/07
David Stewart - 03/08
Dustyn Eshelman - 03/14
Scott Graham - 03/25
Terry Sellman - 03/25
Customer Reviews
“Dale made sure we were taken care of quickly. Friendly, responsive, and thorough.”
-Horizon Supply LLC
Scott Graham -Signs Etc
Alex Meacham
-Area 3 Senior Services Agency
“Great job Robert, thank you.”
County of WashingtonPlanning & Zoning
“Service call was great. Got the ball rolling with no issues. Randy called me twice with updates.”
-Boise State University
“Randy was very professional and explained everything, was not condescending in my lack of knowledge and really made me feel comfortable with the printer needs and to handle it on my own moving forward with ink exchange”
-Residential Habilitation of Idaho LLC
Products LLC
“Scott Graham is amazing!”
-Ada County of - Recorder
Samuels -Riche CPAS LLC
“Scott G is always quick to answer and get a ticket going right away. Techs call and text which makes it easy to get ahold of them. Fixed the issues. Friendly and courteous”
Chuch Inc “Scott Stewart was great!” -Bouncin Bins Rentals
“Randy
did a great job explaining the problem and fixing it.”
Hawkins
Dustyn Eshelman -Associated Insurance Services
“Communication was great, letting me know when the issues would be addressed. Dale did a great job. Dale was fast and loaded everything i needed to get up and running”
-JPT Properties
Hayden Silva -Oasis City Church
“Customer Service was wonderful. This includes the person that answered the phone to schedule to service call and the call from Randy himself to communicate the machine issue and to notify me when he would arrive at my location. I was just so surprised from the time that I made the phone call to the time that the issue was resolved happened really fast and there was no waiting for hours or days.”
-Ada County of Indigent Services
Alex
Meacham
-Strategic Risk Alternatives
Dale S
-Area 3 Senior Services Agency
“Randy was great!!! Had my issue fixed in 5 minutes and I was up and running!”
-City of Nampa-Ford Idaho Center
“Great Job Scott Graham! Thank you so much!”
-St Marys Catholic Church
“Randy was perfect. Great communication. Very fast service. The whole office commented on how easily our issue was fixed, how quickly Randy was there, and how professional he was. Thanks so much!!!”
-BSU Simplot Micron
Advising and Academic Support Center
This certificate of service excellence acknowledges that Allied Business Solutions, Inc has been recognized as a Toshiba ProMasters Elite Certified dealer for 2025.
The Toshiba ProMasters certification is a recognition program for authorized Toshiba dealers whose service execution, training, and customer service meets or exceeds Toshiba’s established levels of service performance.
Through Toshiba’s rigorous evaluation procedures, Allied Business Solutions, Inc has effectively demonstrated abilities in the following areas:
Service leadership
Service technician excellence through continuous training from Toshiba
First service call effectiveness
Best-in-class service processes
Use of genuine Toshiba parts and supplies
Service call response time metrics
Best-in-class device uptime metrics
Help desk productivity and efficiency metrics
Customer satisfaction metrics
Only 52 dealerships received this prestigious award in 2025, and on behalf of Toshiba America Business Solutions we congratulate Allied Business Solutions, Inc for this elite certification.
Kenneth Hiteman
Toshiba America Business Solutions, Inc.
V.P - Services and Technical Support USA, Latin America
Certificate of Excellence
In recognition of outsta nding service training, customer service and execution
Vice President, Services and Support USA, Latin America April 01, 2025 AWARDEDTO
Date
Kenneth Hiteman
Toshiba America Business Solutions, Inc
New Contest for I.T. and Service!
We are thrilled to announce a new contest! For every 5-Star Google Review that mentions a technician by name will earn $10 cash! The contest runs until March 15th, so start reaching out to your customers and encourage them to leave those reviews.
Cindi will be tracking the Google Reviews, so all you need to do is get your customers to submit one with your name included. If you need more Google Review Cards, see Cindi at the front desk.
Branch Team Members, feel free to reach out to Cindi, and she’ll send more your way!
If you have any questions, don’t hesitate to ask Terry!
Tips and Tricks for Microsoft Teams
Enhance and customize your meeting experience in Microsoft Teams with these audio, video, and collaboration tips.
Preview your video
When you ' re in a meeting, preview your video before you turn on your camera: Select the dropdown arrow next to Camera to preview your video.
Preview how you'd like to appear: Select Blur to blur your background. Select More background effects to preview a custom background or add your own. When you ' re ready, select Apply and turn on video.
Share your screen
In your meeting controls, select Share to present your screen. You can share: Your desktop Your windows
presentation
Raise your hand and show reactions
Select React to choose a reaction to engage in a meeting: Select Raise to let others know you'd like to speak up without interrupting the conversation.
Spotlight a video
When a featured speaker's talking, spotlight their video so it's the main one everyone sees.
Right-click the video or avatar of the presenter you want to spotlight. Then, select Spotlight . Select People to see a list of everyone in the meeting. In the list, right-click the name of the person whose video you want to highlight and select Spotlight for everyone .
To learn more, see Spotlight someone's video in Microsoft Teams meetings.
Choose a video layout
There are different video layouts for your meeting. On the meeting controls, select View and choose one:
Gallery : This is the default view that shows a 3x3 video layout. If there's more than nine people, Teams prioritizes anyone with their video turned on, or those speaking the most.
Speaker : This view brings the focus on whoever is currently speaking.
Large gallery : This is a 7x7 video layout that lets you see up to 49 other people at once. 10 people must have their camera turned on. If no one ' s sharing video, Large gallery can't be selected from the menu. Together mode : This layout lets you feel like you ' re in the same shared space with everyone in the meeting. Select Change scene to change the background for everyone. Together mode is available if there's at least five people in a meeting.
Boise: Sales Account Manager
Tier 1 Support Technician
Tier 2 Support Technician
Dispatcher
SLC:
Pocatello:
Sales Account Manager
General Office Manager
Account Manager
Idaho Falls: Field Service Engineer
Each year, the Idaho Business Review launches a Reader Rankings survey to highlight the best of the best in our community. The top three winners in each category are listed in the annual Reader Rankings publication.
Allied Business Solutions has been ranked in the Top 3 for not only one, but THREE categories this year!
Best Cybersecurity Provider
Best Information Technology Management Company Best Office Equipment Company
Rankings are confidential until the official publication date on March 28th.
This Employee Appreciation Day, we want to take a moment to recognize the incredible contributions of our team! Your dedication, passion and hard work make all the difference, and we are so grateful for everything you do.
March 7, 2025
