Australian Automotive Aftermarket Magazine - June 2024

Page 1

COMMUNITY IMPACT CELEBRATED AT AAAA AWARDS EVERYTHING YOU NEED TO KNOW TO SERVICE YOUR CUSTOMERS’ VEHICLES THE LATEST IN ACCESSORIES AND CAR CARE
2024
JUNE

KEEPING YOU INFORMED

All material appearing in Australian Automotive Aftermarket magazine is copyright. Reproduction in whole or in part is strictly forbidden without prior written consent. Contribution: Freelance contribution and submissions are welcomed by this magazine. No responsibility is accepted for unsolicited manuscripts, photographs and transparencies. The opinions expressed by contributors are not necessarily those of the AAAA. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. The publisher reserves the right to omit or alter any advertisement and the advertiser agrees to indemnify the publisher for all damages or liabilities arising from the published material. ABOUT THE COVER GMB says using its OE quality parts can keep customers happy and prevent them from coming back with complaints. 15 24 78 Publisher Cameron McLachlan for The Australian Automotive Aftermarket Association ABN 23 002 271 454 7 – 8 Bastow Place, Mulgrave VIC 3170, Australia Phone: 03 9545 3333 Fax: 03 9545 3355 Email: info@aaaa.com.au Website: www.aaaa.com.au Official publication of the AAAA EDITORIAL Tel 0409 570 643 PRODUCTION MANAGER Brigid Fraser, Tel 0413 009 122 ADVERTISING Dale Nugent Tel 0411 449 635 CAB Audited PUBLISHER Cameron McLachlan EDITOR Allan Edwards Calendar 4 New Members .......................................... 4 AAAA Report 5 News 6 Products 26 Milestones 80 Industry Personnel Updates .................... 82 Shopfront 84 HR Matters 85 PRTC 87 REGULAR
Preparing for transition ....................................................................................................... 6 More proactive solutions needed to address skills shortage 7 Countdown on to Automechanika Ho Chi Minh City ........................................................... 10 Experience Formula One with Capricorn and discover Qatar 11 Reserve with Google Pilot success 12 ACL supports its local community...................................................................................... 15 Crucial times ahead 16 National Windscreens takes first step in growth phase ....................................................... 19 Community impact celebrated at AAAA Awards 21 Cover Story: GMB - Reducing water pump repair comebacks ................................................ 22 Product R&D: Bosch - For safer roads 24 AAAA Most Innovative New Aftermarket Product: Performance 54 Member Feature: Century Batteries - Powering progress for more than 95 years in Australia... 56 Car Care & Accessories: The latest in accessories and car care 58 Servicing: Everything you need to know to service your customers’ vehicles.......................... 66 Trade Talk: Janelle Gonzalez, Blue Toro - Evolving for success 78 Members in Motorsport: Lanotec - Upping the ante 86
DEPARTMENTS
FEATURES

NEW MEMBERS CALENDAR 2024

Automechanika Frankfurt

Frankfurt Exhibition Grounds

10 – 14 September 2024 www.automechanika.messefrankfurt.com

The Venetian Expo & Caesars Forum, Las Vegas, NV

5 – 7 November 2024 www.aapexshow.com

Las Vegas Convention Center Las Vegas, NV

5 – 8 November 2024 www.semashow.com

Automechanika Shanghai

National Exhibition and Convention Center (Shanghai) China

2 – 5 December 2024 www.automechanika.messefrankfurt.com PRI Show

Indianapolis, Indiana, USA

12 – 4 December 2024 www.performanceracing.com

Adamstown Car Doctors

48 Park Ave ADAMSTOWN NSW 2289

Ph: 02 4957 1866 E: sash@acdoc.com.au

Allans Auto Services

1/81 Stephen Road BOTANY NSW 2019

Ph: 02 9072 9092 E: admin@allansauto.com.au

Auto Cable And Accessories

U3, 29 Collinsvale Street ROCKLEA QLD 4106

Ph: 07 3162 4888 E: sales@autocable.com.au

Autooptix

39 Toombul Road NORTHGATE QLD 4013

Ph: 0412 288 859 E: caleb@autooptix.com.au

Betta Motors

Bay 3 / 13-17 Warraba Road

NARRABEEN NSW 2101

Ph: 02 9913 8931

E: bettamotorsnarrabeen@gmail.com

Delios Pty Ltd

13 Citrus Street BRAESIDE VIC 3195

Ph: 03 9580 9064 E: todd@deliosbrakes.com

French Car Care

63-65 Caswell Street EAST BRISBANE QLD 4169

Ph: 07 33916522 E: info@frenchcarcare.com.au

Howell Automotive

74 Charles Street MOONAH TAS 7009

Ph: 03 6273 2400 E: workshop@howellauto.com.au

Initial Tuning

21/86 Beechboro Road South

BAYSWATER WA 6053

Ph: 0400 307 137 E: info@initialtuning.com.au

Liqui Moly Australia Pty Limited

Suite 106 26-32 Pirrama Road

PYRMONT NSW 2009

Ph: 1300 318 961

E: vincent.prinzing@liqui-moly.com.au

Miss RWC & Mechanical

Shop 1, 127 Murarrie Road MURARRIE QLD 4172

Ph: 07 3890 2049 E: admin@missrwc.com

AAAA

Mark Pedder (VIC) Pedders Suspension Pty Ltd Ph: 03 9706 3500

NRP Holdings Pty Ltd

1/8 Eton Street WENDOUREE VIC 3355

Ph: 0424 044 388 E: nipuna.perera17@gmail.com

Quality Packaging Services

535 Somerville Road SUNSHINE VIC 3020

Ph: 03 9310 1699 E: sales@qps.net.au

Radical Mechanical

286 Darby Street COOKS HILL NSW 2300

Ph: 0422 034 400

E: service@radicalmechanical.com.au

Repco Authorised Service Rye

(Rye Automotive And Tyre Service)

38 Peninsula Ave RYE VIC 3941

Ph: 03 5985 4911

E: steve@ryeautoandtyre.com.au

S & D Car Care (Vic) Pty Ltd

9 Kent Street YARRAVILLE VIC 3013

Ph: 03 9687 8053 E: info@sdcarcare.com.au

Shire One Stop

62 Woodfield Boulevard

CARINGBAH NSW 2229

Ph: 02 9524 3077 E: shireonestop@outlook.com

Sims Auto Electrics

56 Morley Street COORPAROO QLD 4151

Ph: 0422 717 141 E: simsautolec@hotmail.com

Southern Performance Centre

80A O’Sullivan Beach Road LONSDALE SA 5160

Ph: 08 8186 1011

E: service@southernperformance.com.au

Superior Tyre Wholesalers

531-533 Somerville Road

SUNSHINE WEST VIC 3020

Ph: 0417 389 205

E: damian@superiortyres.com.au

The Car Doctor

281A Elizabeth Street HOBART TAS 7001

Ph: 03 6231 3255

E: cardoctor@cardoctor.com.au

BOARD OF DIRECTORS

Darren Robinson (VIC) HELLA Australia Pty Ltd Ph: 1800 061 729

Peter Rogers (VIC) Repco Authorised Service Ph: 0428 896 597

AAAA NEWS 4 Australian Automotive Aftermarket Magazine June 2024
AAPEX
SEMA
Wayne Bryant Chairman
CHAIRMAN Wayne Bryant
Automotive Division,
Asia Pacific Ph:
DEPUTY CHAIRMAN Adam Pay (NSW) mycar Tyre & Auto Service Ph: 02 9680 6500 SECRETARY Janelle Gonzalez (NSW) Blue Toro Pty Ltd Ph: 1300 258 386 TREASURER Steve Drummy (VIC) BAPCOR Ph: 03 8878 1111
Craig Baills
Highfields Mechanical Ph: 07
7116 Michael Carnemolla (NSW) 313 Automotive Pty Ltd
JAX Quickfit Franchising Systems Ph: 1300 189 665
Kirby
Logicar Australia Ph: 1300 322 782
(VIC)
GPC
03 9566 5444
DIRECTORS
(QLD)
4696
Ph: 02 9713 9476 April Harwood (NSW)
Colette
(VIC)

A KICK START FOR APPRENTICES

The challenge for the automotive industry around attracting and retaining talent is a complex issue that has no single, or easy solution, but our members are clear that it is their biggest challenge; and for the AAAA this remains our number one strategic priority

We know from our own research that the automotive service and repair industry is short 40,000 workers, consisting of roughly 27,000 qualified technicians and 13,500 apprentices. This equates to every workshop in the country being short one technician, with one in two workshops short an apprentice.

Breaking this down further, at the time of our research, just under a quarter (22 percent) of workshops lost an apprentice in the last 12 months, with 29 percent currently looking to hire an apprentice.

Clearly, more needs to be done on the apprentice front, so it was great to hear the recent announcement that automotive apprentices are now eligible for funding under the New Energy Apprenticeships Program.

The broadening of the New Energy Apprenticeships Program to include automotive apprentices is a welcome and important addition to support the future of our service and repair industry.

The New Energy Apprenticeships Program will offer payments of up to $10,000 for automotive apprentices that complete work related to clean energy, which includes the service and repair of electric vehicles.

We believe this program extension will help to increase the number of people taking up new automotive apprenticeships across the country, just as our industry begins a period of unprecedented change as the car parc continues its transition to EV and Hybrid vehicles.

Extending the scope of the New Energy Apprenticeships Program aligns with the requirements of new automotive apprentices, who need to be trained on the latest EVs and Hybrids to be future ready, but also have the skills to maintain the safety and reliability of our current ICE fleet. More than any other time, a future in the automotive industry is an exciting prospect.

Combined with the additional payment incentives of up to $10,000 for apprentices, we are optimistic that we will see an uptake in apprentices in our incredibly rewarding, technologically advanced, and diverse industry.

The Program’s positive flow on effect is not just limited to apprentices. I can foresee workshops using this apprentice funding incentive as a catalyst to invest in workshop equipment to support the service and repair of EVs, which in turn opens up a new opportunity to attract and recruit apprentices to their business as well as new revenue streams to service and repair these vehicles.

We would like to thank the Honourable Brendan O’Connor MP, the Federal Minister for Skills and Training, for his continued support of automotive apprenticeships and the future of our industry.

Related to this issue is our recent submission to the House of Representatives Standing Committee on Climate Change, Energy, Environment and Water’s Inquiry into the Transition to Electric Vehicles. Our submission highlighted a number of important points on behalf of our industry:

• Our research shows our workshops are ready to be, and in a lot of cases already are, the trusted partner for EV and hybrid owners Australiawide.

• The automotive aftermarket is a crucial piece of the broader EV puzzle, and the government must ensure they factor in the downstream considerations relating to ongoing service and repair of these vehicles, of which our industry will be a major player.

• With EVs currently making up less than one percent of the total car parc, many workshops will remain focused on ICE servicing and repair, ensuring all customers can access expert servicing and repair for their car, no matter how the vehicle is powered.

• Calls to introduce regulation on something we are already doing safely and successfully is not required and any push from other industries (such as electricians) to be tasked with servicing and repairing cars will be strongly opposed.

• As the industry’s peak body, we are embracing the challenges and opportunities presented by the transition to electric vehicles, advocating for policies and practices that support a dynamic, competitive, and sustainable automotive aftermarket.

• Our goal is to ensure that our industry not only adapts to but thrives in this new era, continuing to provide essential services to Australian vehicle owners.

We look forward to working with State and Federal Government moving forward on a range of issues including access to EV training and equipment. My final note on this topic is in relation to the Federal Government’s New Vehicle Efficiency Standard (NVES) Bill which recently passed the Parliament. This legislation will bring clarity to car manufacturers on emission standards, bringing further momentum to the transition to zero and low emission vehicles, and in turn our industry’s involvement in the service, repair, and modification of these vehicles.

To stay up to date with our work on all these issues, visit www.aaaa.com.au and please follow our social media channels.

AAAA NEWS 5 Australian Automotive Aftermarket Magazine June 2024

PREPARING FOR TRANSITION

By now the news of my retirement may have already reached you

If not, let me take this opportunity to let you know that I’ll be stepping down as Capricorn’s Group Chief Executive Officer this December.

After 18 years with the company, including five as Group CEO, I’ve made the difficult decision to retire. There was a lot of deliberation with my family over the summer holidays.

BOSCH STEERS NEXT GENERATION OF AUTOMOTIVE APPRENTICES

Bosch Car Service’s Apprentice and Mentoring Program is making a real difference

In total, 23 Bosch Car Service workshop apprentices from Australia and New Zealand attended the recent Bosch Car Service Apprentice and Mentoring Program at Bosch’s headquarters in Melbourne.

Apprentices were treated to the wise words of many guest speakers including Bosch Oceania President, Gavin Smith, who spoke about how car servicing in the future is going to be very different to how it is today.

Other highlights included insights from Bosch’s own technical and equipment specialists and a look into Bosch’s involvement in Motorsport, followed by a presentation (proudly sponsored by CoolDrive Autoparts) by Kate Harrington, Manager of Blanchard Racing Team.

On one level, it is a difficult time to leave: Capricorn is in the best shape of its 50-year history, the industry is facing defining challenges, and we’ve got so many great initiatives in the pipeline that I am keen to see through to completion.

Also, quite simply, Capricorn has just been a great place to work. I have loved every minute of it. You don’t stay somewhere 18 years unless that’s the case! I am very proud of what we’ve achieved and the positive impact we have been able to have on Members’ businesses over that time.

In doing so, I am very pleased and reassured to know that Capricorn will be in very safe and able hands, with Brad Gannon stepping into the Group CEO role.

I have worked closely with Brad for many years in his role as Chief Executive Officer Automotive and I know he is looking forward to continuing to deliver an amazing experience for our Members, Preferred Suppliers, and the Capricorn community. I wish him all the best.

I’ve announced my departure now because I wanted to be transparent about the decision. Leaving at the end of the calendar year means I can work with the Board and Brad to ensure a smooth transition and a successful handover. It also gives me the rest of the year to get out and see as many of you as possible.

Finally, I would like to take this opportunity to thank the Board, my Executive Leadership Team, and all our employees, who have done a fantastic job in supporting me, our Members, and the broader Capricorn community. I’ve spent 38 years in this industry. It has been an honour and a privilege to spend the second half of my career serving Capricorn’s Members. So, thank you.

Yours in cooperation,

David Fraser

Group CEO – Capricorn Society Ltd

For more on Capricorn Society membership, visit www.capricorn.coop

Apprenticeships Are Us Managing Director, Michael Wentworth, also spoke about the importance and benefits of apprenticeship programs.

Castrol Australia – a major sponsor of the event – invited the apprentices to a sponsored event at Marvel Stadium and also ran a product information session, as did Ryco Filters.

Amongst the attendees were Bree-Ann Jones, Nathan Koutts and Andrew Thatcher. Growing up, 23-year-old Bree-Anne loved working on cars with her dad and uncles.

“I remember being ten years old and doing timing belts with my dad in the backyard,” Bree said. “I was so young and was already learning how to do complex tasks. I just loved it! So, after high school, when someone suggested I should pursue a career in the automotive industry, I thought to myself, why not?”

Bree is now a fourth year Bosch Car Service apprentice at Andrew McClure Mechanical in Ipswich, Queensland.

“What I love about my job is that there’s something new every single day,” Bree said.

“I’m working on aging vehicles, and then a 2023 model would come in. I’ve learnt a lot on the latest technological advancements by attending training, such as courses on Electric Vehicles (EVs) and hybrids and I recently jumped at the opportunity to be part of the Bosch Car Service Apprentice and Mentoring Program.”

Second year auto-electrical apprentice Nathan, from Bosch Car Service – Great Lakes Auto Centre in Forster, NSW, says he learned a lot at the Bosch Car Service Apprentice and Mentoring Program, particularly about EVs.

“It definitely broadened my understanding of Bosch as a business and the multiple pathways you can take,” 20-year-old Nathan said.

“It was also good insight into Bosch as a worldwide brand.”

Andrew was one of the mature-age apprentices in his third year at the Bosch Car Service Apprentice and Mentoring Program.

After the pandemic, Andrew decided on a career change and decided to follow in his father’s footsteps, so he joined the automotive industry.

“It is hard not to develop a passion for cars when your dad is a car mechanic”, Andrew said of his father Bernie Thatcher, of Bosch Car Service – Mobile Home Car Service Pty Ltd in Capalaba, QLD.

“I hope to one day take over the family business, but for now I’m certainly enjoying learning the ropes from my father and absorbing the knowledge from industry experts at every opportunity that comes my way!”

The Bosch Car Service Apprentice Program is just one of the many benefits of being part of the Bosch Car Service network.

To find out more, scan the QR code.

6 Australian Automotive Aftermarket Magazine June 2024 NEWS
David Fraser Group CEO, Capricorn Society Ltd Bosch Oceania President, Gavin Smith (centre left), along with Mobility Aftermarket General Manager, Michael Werle (centre right) and Bosch Car Service National Franchise and Operations Manager, Angelo Di Lizio (far left) with Bosch Car Service workshop apprentices and guest speakers.

MORE PROACTIVE SOLUTIONS NEEDED TO ADDRESS SKILLS SHORTAGE

In the last month, we have seen the Federal Government take some positive steps to address the automotive skills shortage that is still impacting the entire industry

The recent announcement to provide financial support for apprentices throughout their course should assist apprentices that are prevented from completing their apprenticeships due to costof-living pressures, which was identified as a major challenge in the AAAA’s Automotive Skills Shortage Report.

However, an over-reliance on government alone to solve the skills shortage will end in disaster – as we have seen in the last few months with migration becoming a political football which will likely see a cap on any increases in skilled migration for the foreseeable future.

With Government policy counterbalancing measures to address the overall skills shortage, the question that has to be asked is: what can our industry do to proactively address the issue in these times of uncertainty?

While we are still actively working with the government to ensure that these critical skills gaps can be addressed and mitigated in the long term, the reality is that we cannot rely on governments to be the magic fix to these problems.

We must continue to identify what it is that we are want and take proactive steps to implement innovative solutions to find a way forward.

Late last year AAAA asked if it was possible to match retired automotive technicians with workshops that needed mentoring, wisdom, service management, or business management support and expertise.

From that initial discussion sprung a new project to engage retired mechanics and workshop owners to explore if there is an appetite for this and what it may look like.

This research, commissioned by AAAA and undertaken by Fifth Quadrant, has revealed that there is a broad appeal for this concept from both retired technicians and workshops.

The range of skills specifically required by workshop managers and owners which match directly with the skills that retired technicians are willing to offer include an understanding of business operations, streamlining processes, improving efficiency, customer relationship management and reducing costs, as well as providing on-the-job training and mentorship to younger technicians to bridge the gap between theoretical knowledge and practical application. However, implementing this idea is not without its challenges. Questions over flexibility in roles to balance work and life commitments and being

Lesley Yates, AAAA Director of Government Relations and Advocacy info@aaaa.com.au

able to assess if experienced technicians can blend effectively into existing teams were raised by both workshop owners and retired technicians.

One possible solution to these challenges is building a dedicated platform to connect mature technicians with workshops, to better integrate their needs and those of workshops.

Over the coming months, we will be engaging with workshops to determine the best model and approach to matching the demand for key skills with the pool of experienced technicians who still want to stay connected to the industry.

We would like to thank all of our members who participated in this research.

To stay updated on the research and to obtain a copy once it is published, please reach out to advocacy@aaaa.com.au

HONDA AUSTRALIA ADDS NEW SOFTWARE TO AASRA PORTAL

The Motor Vehicle Service and Repair Information Sharing Scheme sees Aftermarket workshops on level pegging with dealership service departments for the first time

Honda Australia has added its i-HDS J2534 diagnostic software to the Motor Vehicle Service and Repair Information Sharing Scheme.

Access to this data is available for one day ($40+), 30 days ($300+) or one year ($2000+), explained Australian Automotive Service and Repair Authority (AASRA) Executive Officer, Rodger Nardi.

“This allows a workshop to either buy the genuine VCI (DST-i) or use their own J2534 pass-thru tool,” Rodger said.

“Many recent aftermarket scan tools have the J2534 function. Using a generic J2534 VCI for Honda will not allow key coding or immobiliser access. Both these require a VSP AASRA account and the Honda DST-I hardware.

“To access, on the AASRA Honda page select ‘Diagnostic Tool Link’ and then at the top, select ‘Honda Diagnostic Update 12.02.24’ for laptop specs.”

J2534 pass-thru is now available across many brands, which often shows any technical service

bulletins or if the vehicle’s software is out of date on an ECU or controller. J2534 also facilitates reprogramming an ECU/module.

“Moving forward software updates will become a greater portion of workshop diagnostic procedures and in turn workshop profit,” Rodger said.

“For most brands a software diagnostic programme is downloaded to your laptop; you then select the software update or re-programming file, which passes through from the car company’s server to your laptop, then via your J2534 interface VCI into the OBD11 port to deploy to the controller.”

J2534 software is available for the following brands: Audi, BMW, Chrysler, Citroen, Dodge, Ferrari, Fiat, Ford, GM, Honda, Isuzu, Jaguar, Jeep, Land Rover, Lexus, Mahindra, Mini, Mitsubishi, Polestar, Peugeot, RAM, Renault, Rolls Royce, Skoda, Toyota, VW and Volvo.

To view all the car company’s pricing by day, month, and year, visit www.aasra.com.au and select ‘Automotive Websites’ from the left hand

menu. You may also find the PDFs on the home page titled ‘Joining Help’ and ‘Navigation’ helpful.

Any EV or hybrid access requires an EV training certificate, and to access security (key, immobiliser, ECU, PATS etc.) requires Security approval.

“If using genuine software saves you 30 minutes, it has paid for itself. You bill the subscription fee to the job and then use the 30-minute gain on another job,” Rodger said.

“Using genuine information will result in higher year end profits.”

For more information, visit www.aasra.com.au

NEWS 7 Australian Automotive Aftermarket Magazine June 2024

YOUNG PEOPLE AT COBHAM YOUTH JUSTICE CENTRE HIT TOP GEAR WITH NEW MOTOR SKILLS

Hands-on experience in simulated work environments are providing an avenue to the automotive industry post-release

The donation of an MX5 motor by the Motor Trades Association (MTA) will help young people at the Putland Education and Training Unit, located within Cobham, gain useful mechanical skills, while dedicated Try a Trade Days and workshops provide further opportunities for young people to try their hand at new skills.

The MX5 motor is a readily accessible resource young people can tinker with and it complements the skills and training initiatives jointly provided by NSW Youth Justice, the Department of Education (which operates schools within each of the six Youth Justice Centres) and Training Services NSW. In April, the Motor Trades Association ran a fourday panel workshop to provide accreditation opportunities for young people, while the Cobham Youth Justice Centre held its biggest Try a Trade Day yet, with 10 trades on offer.

Through Try a Trade, young people can experiment with concreting, hospitality, traffic control, gyprocking, bricklaying, barbering, roofing, plumbing and bike mechanics and fencing. Try a Trade days are run across all six Youth Justice

Centres and they enable young people to experience what a day in the life of a ‘tradie’ feels like, while also setting up potential business connections in the outside world.

Since December 2022, more than 200 young people have taken part in Try a Trade days and several young people have taken up trade apprenticeships upon release.

“It is important that during their time in the youth justice system, young people have every opportunity to find a more positive pathway upon release,” Minister for Youth Justice, Jihad Dib, said.

“The skills and training initiatives available in these centres are a great example of the work Youth Justice is doing, in collaboration with the Department of Education and Training Services NSW, to provide new experiences and options for young people.

“The generous donation of a MX5 motor by the Motor Trades Association gives young people in Cobham a resource they can use to hone their mechanical skills, providing a potential pathway into the automotive industry.”

CLASSIC CARS OFF TO A ROARING START AT AUTOMECHANIKA IN FRANKFURT

Automechanika Frankfurt will be held from the 10th to the 14th of September

Demand for classic cars is a global phenomenon that shows no signs of slowing. As a leading international trade fair brand, Automechanika says it is leveraging its events around the globe to establish a new B2B network in the classic car sector.

This effort is being kicked off in Frankfurt, where more than 300 exhibitors have already announced that they will be presenting products for the classic car business in the Parts and Components, Diagnostics and Repair and Body and Paint product areas.

There will also be various panel discussions and presentations featuring respected international industry players in which a variety of issues will be discussed, including: What can be done to get young people interested in the classic car business and help them get training and qualifications? Where can digital solutions be deployed in the private customer segment? What will be necessary to ensure a successful business in future?

Properly equipped and staffed workshops are

essential for the maintenance and restoration of these vehicles.

“At Automechanika in Frankfurt, interested workshops can network directly with the professionals in the classic car sector and share ideas on such important topics as parts procurement, trends and changes in the field, along with a variety of other relevant subjects like finding the right paintwork solutions,” Automechanika Frankfurt Director, Olaf Mußhoff, said.

“To make this possible, we are working with our partners and experienced experts to create a program that has a lot to offer.”

In addition to networking, training and professional development, there will also be opportunities to see historical vehicles live and in person at the trade fair, where enthusiasts like Italy’s world-class collector Corrado Lopresto will be exhibiting selected show cars – including award-winning vehicles.

The very first “Rhine-Main Classic Rallye” and its 100 participating classic and collectible cars will also be paying a visit to the Frankfurt exhibition

“Specialised schools, such as the Putland Education and Training Unit within the Cobham Youth Justice Centre, are essential in providing pathways for young people. Through education and training, we aim to empower students to make positive contributions to society,” Minister for Skills, TAFE and Tertiary Education, Steve Whan, said.

“This course is more than just a training opportunity; it’s a lifeline for these students. It offers a tangible pathway to success, opening doors to apprenticeship and traineeship opportunities.

“In creating these opportunities, we’re offering a pathway to young offenders who may not have supportive environments to return to. Here, they can flourish and thrive, building brighter futures for themselves and the community.”

For more information, visit https://skills.education.nsw.gov.au/

grounds. There will even be some extraordinary exhibits for motorcycle fans.

Brand new format: the Automechanika Classic Car podcast

A new classic car podcast series also went online in late March. Initiated and moderated by classic car expert Jürgen Book, this new Automechanika format is being supported by the trade journal FML and its Editor-in-Chief Wolfgang Auer. Every month, the podcast features classic car enthusiasts that visitors can meet in person at the trade fair in September. The podcast’s six episodes focus on such topics as business models, challenges and visions – as well as a few personal anecdotes.

For more information about Automechanika Frankfurt, visit www.automechanika.com

8 Australian Automotive Aftermarket Magazine June 2024 NEWS

JAX RETURNS WITH MISSION TO ‘PUT A CAP ON BREAST CANCER’

20,000 pink valve caps are up for grabs with $10 donations going to the National Breast Cancer Foundation

Pink is making a comeback, as JAX Tyres and Auto returns with a new run of special edition pink valve caps in support of the National Breast Cancer Foundation (NBCF) and its vision of zero deaths from breast cancer.

In 2023, JAX customers and supporters raised thousands of dollars for the NBCF, helping to fund vital research into how to prevent, detect, treat, and stop the progression and recurrence of breast cancer.

Thanks to that show of support, from this Mother’s Day, 20,000 JAX pink caps – one for every person diagnosed with breast cancer in Australia each year – are now available to pick up at all JAX stores nationwide for a $10 donation, helping drivers to add a splash of colour to roads and driveways everywhere.

Since its inception in 1994, NBCF has invested over $200 million into more than 600 world-class research projects across Australia, and JAX Tyres and Auto are proud to be strengthening support for the life-changing charity.

Team 18 Supercars driver, and JAX ambassador, David Reynolds, is once again lending his support to the ‘Put a Cap on Breast Cancer’ campaign.

“It is always a privilege to do whatever I can to support the NBCF and the amazing work they do in the fight against breast cancer. So, get out there, get your hands on a JAX pink cap, and play your part as well,” David said.

“After a great start to the pink caps campaign in 2023, we’re privileged to play our part once again in helping to get a step closer to the National Breast Cancer Foundation’s admirable vision of zero deaths from breast cancer,” JAX Tyres and Auto Chief Executive Officer, Steve Grossrieder, said.

“The National Breast Cancer Foundation is delighted to have JAX Tyres and Auto back as a corporate partner for a second year, and to again have the support of their extensive network of stores across Australia, stocking the pink tyre caps as part of the clever ‘Put A Cap on Breast Cancer’ campaign, which in 2023 raised over $26,000,” National Breast Cancer Foundation

Chief Executive Officer, Associate Professor Cleola Anderiesz, said.

“A contribution of this size goes a long way to helping us achieve our vision of Zero Deaths from breast cancer, and would not have been possible without the support of the individual franchise owners, so thank you to JAX Tyres and Auto and their 93 stores nationally for your role in helping to advance breast cancer research.

“We look forward to making an even bigger impact together this year as we celebrate our 30th anniversary.”

To find your nearest JAX Tyres and Auto store and pick up your pink valve caps, visit www.jaxtyres.com.au

For further information on the National Breast Cancer Foundation, visit www.nbcf.org.au

MAHLE FINALISES SALE OF ITS OEM THERMOSTAT BUSINESS

The sale was finalised on the 2nd of May 2024

The sale by MAHLE of its OEM thermostat business transfers the thermostat segment to the industrial and investment holding firm ADMETOS, which will operate the business under the name BTT Solutions.

As part of the deal, ADMETOS is taking on around 600 employees in six countries.

In the spare parts and accessories market, the sale of thermostats under the MAHLE and Behr brands will continue to be handled by the worldwide MAHLE Aftermarket network.

“In ADMETOS, we have found an owner that offers both the company and its employees a stable, promising outlook,” said Jumana Al-Sibai, member of the MAHLE Management Board and responsible for the thermal management business unit.

“I would like to thank all employees in the thermostat product area.”

MAHLE announced the sale of the thermostat product range to ADMETOS in August 2023.

With its new strategy, MAHLE is focusing on electrification and systems for thermal management, as well as cost leadership in components for highly efficient, green combustion engines.

To this end, the thermostats product group does not represent a strategic MAHLE OEM business segment.

MAHLE honoured

NEXUS Automotive International, a global alliance of leading parts dealers in the automotive aftermarket, recently awarded MAHLE as NEXUS Supplier of the Year 2023 in the Heavy-Duty Category.

This award acknowledges the commitment of MAHLE to first-class customer service and highlights its importance in the global automotive aftermarket community.

The recognition reflects the strong partnership with NEXUS and the joint commitment to innovation and high quality in the automotive industry.

NEXUS not only honours the contribution of MAHLE to excellence but also the company’s ability to exceed customer satisfactions and deliver highquality products and services.

The collaborative approach of MAHLE, aiming for continuous improvement with NEXUS and its customers, has significantly contributed to this success.

“We are honoured to receive this award,” MAHLE Management Committee Member and Head of the Aftermarket business unit, Philipp Grosse Kleimann, said.

“It reflects our team’s dedication and hard work in delivering exceptional service to our customers.

“We will continue to push the boundaries of automotive technology and sustainability to meet the evolving needs of the industry.”

This year NEXUS celebrates its 10th anniversary. This community includes over 456 distributor members, 2,251 wholesale distributors, and 9,055 retail stores in 139 countries, linked by partnerships with more than 90 global automotive suppliers. For more information, visit www.mahle.com

NEWS 9 Australian Automotive Aftermarket Magazine June 2024

BENDIX LAUNCHES REWARDS PLUS PROGRAM

Bendix has announced an exciting new loyalty program for workshops, independent mechanics and franchise owners

The new Bendix Rewards Plus program gives participants the chance to earn points that can be put towards e-Mastercards, discounted activities and money can’t buy experiences, including Supercars pit experiences.

Registration for Bendix Rewards Plus is fast and simple via the www.bendixrewards.com.au website, with participants needing only to provide their name, business name / ABN and email address.

Once successfully registered, points are earned on the purchase of all eligible Bendix products including disc brake pads, disc brake rotors, brake upgrade kits, brake shoes, brake wear sensors and more.

Points are allocated immediately following every invoice scanned, so Bendix says balances accumulate quickly.

Bendix is also offering the chance to earn points faster by providing initial program sign-up bonus points, extra points for adding DOB to profiles and for participating and completing feedback surveys.

Bendix says its Rewards Plus program is a clever way for motor trades professionals to enjoy loyalty benefits while providing their customers with quality Bendix braking components. To register, visit www.bendixrewards.com.au

COUNTDOWN ON TO AUTOMECHANIKA

HO CHI MINH CITY

The show serves as a two-way gateway connecting the Vietnamese auto market to the world

With its rapid economic growth and strategic reinforcement of its automotive supporting industries, Vietnam is becoming an increasingly compelling destination among firms eyeing international expansion.

Automechanika Ho Chi Minh City sheds light on this transformation, highlighting the country’s potential as both an enticing market and a production hub.

The show will return to the Saigon Exhibition and Convention Center (SECC) from the 20th to the 22nd of June 2024.

Event organisers state it stands as both the ideal gateway into the country as well as relevant international markets, with specialised zones and a varied event programme that provide first-hand insights into the country’s growing automotive industry.

“Bringing Automechanika into Vietnam was a strategic decision based on the potential we were seeing and continue to realise in the automotive market,” Messe Frankfurt (HK) Ltd General Manager, Fiona Chiew, said.

“Now entering its sixth edition, the show draws upon the Automechanika brand’s fifty-year legacy and network of 13 associated trade fairs and 130 partner organisations worldwide.

“Through leveraging the brand’s international standing and reach, we have created a common platform for firms to capture Vietnam’s unique market opportunities.

“Used by 41 countries and regions in the previous edition, we expect the scale of the 2024 show to increase.”

The upcoming edition expects to welcome over 500 exhibitors across 15,740 sqm of indoor and outdoor space.

The event will feature a variety of specialised zones designed to reflect the country’s distinct market conditions.

Notably, the Automotive Manufacturing, Transformation and Automation Zone will investigate significant trends in manufacturing, including AIoT, 3D printing, novel materials and more.

As a part of this, it will evaluate the preparedness of Vietnamese suppliers for digital integration and industrial automation, providing valuable context for companies seeking to engage with the region. In keeping with the region’s expanding rate of car ownership, the Auto Repair, Maintenance and Care / Accessories and Customising Zone will enable participants to explore a range of electrical and mechanical repair and maintenance technologies, including specialised equipment and tools for new energy vehicles, car detailing and customisation.

Meanwhile, the Automotive Mobility Solutions Zone will present the latest technologies and solutions in smart mobility, electric vehicles, logistics, the automotive OE and the aftermarket. For further market insights, the fair will host a varied fringe programme to assist businesses in navigating these emerging trends. Highlights include the Electrification and Digitalisation Business Networking Conference and the Automotive Logistics, Warehousing and Supply Chain Conference.

These sessions will bring together local and international groups to explore broad-scale trends in new energy vehicle technology, digitalisation, and other transformations in the passenger, commercial, and fleet vehicle markets.

To build a deeper awareness of the domestic automotive industry, autoFEST@HCMC will bring a medley of entertaining, interactive and networking activities for industry players and car lovers.

The trade fair is co-organised by Messe Frankfurt (HK) Ltd, Chan Chao International Co Ltd and Yorkers Exhibition Service Vietnam.

For more information, please visit www.automechanika-hcmc.com

10 Australian Automotive Aftermarket Magazine June 2024 NEWS

EXPERIENCE FORMULA ONE WITH CAPRICORN AND DISCOVER QATAR

Capricorn is offering a number of limited packages to the Formula 1 Qatar Airways Qatar Grand Prix 2024

Capricorn, Australasia’s largest automotive aftermarket cooperative, has teamed up with Discover Qatar and Qatar Airways to offer F1 fans an unforgettable motorsport trip of a lifetime to the Formula 1 Qatar Airways Qatar Grand Prix 2024.

This incredible night race is the second last event of the bumper 2024 FIA Formula One World Championship – the longest F1 season in history.

Capricorn is offering a number of limited packages that include this world-renowned race along with opportunities to visit the sights of Qatar’s capital city of Doha and its surrounding cultural and natural attractions.

With the Formula 1 Qatar Airways Qatar Grand Prix 2024 extending from the 29th of November to the 1st of December 2024, packages include a three-day Grand Prix grandstand ticket with Lusail transfers, plus four nights premium accommodation, daily buffet breakfast, daily access to the Doha Beach Club and airport transfers.

There are three premium grandstand options available priced from $3,999 AUD, $4,399 AUD and $4,699 AUD per person*.

For those who seek the ultimate F1 experience, Capricorn also has access to a limited number of once in a lifetime Paddock Club experiences.

The Paddock Club is the ultimate and most exclusive hospitality experience at the Formula One. Located directly above the pit lane – with prime viewing of the start/finish line – this first class

facility provides fans with club lounge access, world class food and free flowing beverages throughout the three days.

Paddock Club tickets also include pit lane walks, a guided Lusail Grand Prix circuit track tour and appearances by Formula 1 drivers. Capricorn’s outstanding Paddock Club packages include four nights premium accommodation, daily buffet breakfast, daily access to the Doha Beach Club, daily Lusail circuit transfers and airport meet and assist. These packages start at $26,999 AUD per person*.

For those who want to explore more of Qatar during their stay, there are options to add on a Qatar Desert Dunes and Inland Sea Tour (plus $185 AUD per person) or a Private Doha City Tour (plus $160 AUD per person) or extend your stay for an additional two nights (from $1,149 AUD per room).

Capricorn Group Chief Executive Officer, David Fraser, said Capricorn is thrilled to offer this once in a lifetime experience.

“We know many Capricorn Members are fans of Formula 1, and the Qatar Grand Prix is a unique experience in itself, so we are really excited to help them experience the thrill of live racing,” David said.

“We’re particularly pleased to have Paddock Club packages on offer. There really is no better way to experience F1.”

The Lusail International Circuit was originally a

MotoGP, Superbike and World Touring Car racing venue before hosting GP2 racing cars in 2009 and welcoming Formula 1 for the first time in 2021, making it one of the sport’s newest venues.

The exciting 5.4 kilometre circuit features a main straight extending over one kilometre and its challenging 16 corner layout offers a number of exciting overtaking opportunities across each lap. Flights to and from Australia are not included within these packages, but you can book them through Capricorn Travel or direct through Qatar Airways. Prices start from $1,950 AUD for Economy Class or from an additional $7,230 AUD to travel Qatar Airways’ Skytrax awarded World’s Best Business Class.*

For more information visit cap.coop/travel or email travel@capricorn.coop

*Terms and Conditions apply, contact Capricorn for more information.

RACV FINDS TAILGATING AS TOP ROAD RAGE BEHAVIOUR IN VICTORIA

RACV recently polled more than 4,400 respondents on their road rage experiences

Following a poll asking Victorians what type of road rage behaviour they see most, RACV is reminding Victorian motorists to refrain from, and remain aware of dangerous road behaviours.

Results from the more than 4,400 respondents to the poll showed that 38 percent saw or experienced tailgating, followed by aggressive driving, abusive behaviour and excessive use of the horn.

Road rage can include dangerous driving or abusive behaviour targeted at other motorists, and the impacts can be fatal if a collision were to occur.

RACV’s Head of Policy, James Williams, said tailgating is more dangerous than what motorists might expect.

“Tailgating is a reckless behaviour and in a split second an incident could cause the front driver to brake suddenly, resulting in a potentially significant crash between the tailgater and driver in front,” James said.

“Additionally, extreme tailgating behaviour can divert the front driver’s concentration and impact their driving confidence, resulting in collisions or unsafe driving speeds.”

Motorists should be aware that in Victoria, tailgating is illegal. Failing to drive a safe distance behind a vehicle, or tailgating, can see offenders fined up to $248 and one demerit point.

“It is just not worth the risk to tailgate. Always provide a safe enough distance from the car in front of you,” James said.

“That safe distance is dependent on factors including speed limits, road infrastructure and weather conditions, however a rule of thumb is to keep at least a two-second gap between you and the car in front.”

RACV provides the following suggestions for motorists who experience road rage:

• Stay calm and maintain a safe speed. Don’t accelerate to increase the distance between you and the tailgater.

• Prioritise safety and focus on the road ahead. Don’t let yourself become distracted by other occurrences inside the car.

• Change lanes (if on a highway or freeway) or allow the tailgater to pass when safe.

• When safe to do so, report the incident to the police, noting the car’s make, model and registration number, if captured, as well as the area it occurred.

For more information on road safety, visit www.racv.com.au

11 Australian Automotive Aftermarket Magazine June 2024 NEWS

RESERVE WITH GOOGLE PILOT SUCCESS

Mechanics are reaching new customers and saving time quoting, says AutoGuru

Whether you are a mechanic looking for ways to save time, reach new customers, or just provide a better booking experience for your direct customers, AutoGuru says Reserve with Google is ticking all those boxes.

Reserve with Google has integrated with AutoGuru to make it easier for Aussie drivers to book car servicing and repairs directly from Google Search and Maps.

Customers increasingly expect the convenience of getting quotes and booking online, and mechanics are seeking more efficient ways of operating their business to help combat labour shortages.

AutoGuru says it is a win-win for mechanics and customers with a much faster and easier booking process that can all be done outside of regular business hours.

AutoGuru reports that the pilot of this convenient new online booking option has already helped participating mechanics to book hundreds of thousands in servicing and repair job value directly from Google Search, and saved them precious time by auto quoting online rather than over the phone.

“I activated Reserve with Google through AutoGuru to make it easier for my customers to get a quote and book, without the need to call,” Harbour Car Care Owner, Vin, said.

“I received my first Reserve with Google booking

within days. The experience was great for my business, and very transparent for the customer –they knew exactly what they were getting and paying, so there was no need for discussion around pricing.

“I 100 percent recommend this new technology to make quoting and booking easier.”

Reserve with Google Automotive Bookings can also help mechanics to reach new customers.

“I wanted to attract more customers to my independent business, so I joined AutoGuru’s Reserve with Google pilot,” Ibby Automotive and Tyres Business Owner, Ibby, said.

“I received a number of bookings from the booking button on my Google Business Profile in the first week, and all the bookings have been easy to process via the AutoGuru Supplier Portal.

“Based on my early experience, I would recommend Reserve with Google via AutoGuru to other automotive businesses that are looking to attract more customers and grow their business.”

AutoGuru states the mechanics that have had the most success in the Reserve with Google pilot so far are the mechanics that rank well in Google with standout profiles featuring quality images, and a large volume of positive Google Reviews.

It states the pilot has been so successful for some mechanics that they are struggling to keep up with the booking demand.

2024 AUSTRALIAN TRADES SMALL BUSINESS CHAMPION AWARDS ENTRIES OPEN

Entries are open until the 4th of July 2024

Entries have officially opened to the 2024 Australian Trades Small Business Champion Awards, which organisers describe as the nation’s only recognition awards programme dedicated to spotlighting trades-based small business operators from all corners of every Australian state and territory. From the automotive trades to builders and bricklayers to arborists, architects, engineers, commercial cleaners, plumbers, painters, locksmiths, electricians, gardeners, landscapers and surveyors, the Australian Trades Small Business Champion Awards is deliberately diverse in terms of the breadth of represented trades. This year marks the second consecutive year of the Awards, created to celebrate and inspire the nation’s most innovative, dynamic, and topperforming tradies.

More than 50 award categories and five individual categories are featured, including Apprentice Champion, Champion Tradie, Small Business

Trades Entrepreneur (aged over 30), Young Small Business Trades Entrepreneur (aged 30 and younger) and Trades Champion Leader.

Online entry to the 2024 Australian Trades Small Business Champion Awards is free and will remain open until 5pm (AEST) on Thursday the 4th of July, 2024.

Recent data indicates that almost two million tradies are actively employed in Australia, but according to various industry bodies, hundreds of thousands more are needed to keep pace with Australia’s housing demand.

Furthermore, figures released by the Australian Bureau of Statistics reveal that the vast majority of Australian small business owners are tradies.

The Australian Trades Small Business Champion Awards judging criteria covers several areas including customer service, quality of products, staff training initiatives, environmental sustainability and community contribution. The independent judging

AutoGuru, as a technology services provider, is looking at solutions to help these businesses to further streamline bookings across their various booking channels.

Mechanics that adopt new technology are best placed to improve operating efficiency, and benefit from the shift in consumer demand, as noted by Mohammad of GV Auto Mechanics and Marshall Batteries.

“Customers want to do everything online these days, so I got Reserve with Google Automotive Bookings via AutoGuru to try something new,” Mohammad said.

“I received bookings soon after the booking button was added to my Google Business Profile, and it’s all been very easy.”

For more information, visit www.autoguru.com.au/google

panel is comprised of 30 representatives of a variety of trade industries.

Eligible small businesses must be based in Australia, be a Trade Retail or Service Business provider with no more than 40 employees, or a Trade Manufacturing Business with 100 employees or less.

The 2024 Australian Trades Small Business Champion Awards shortlisted finalists will be announced from July and will culminate in a National Presentation Evening Gala Event to be held on Friday the 23rd August, 2024, at Sydney’s The Star.

For more information and to submit an entry form, visit www.championawards.com.au/trades

12 Australian Automotive Aftermarket Magazine June 2024 NEWS

ACL SUPPORTS ITS LOCAL COMMUNITY

The bearing manufacturer is celebrating a milestone in its partnership with the Launceston Police and Community Youth Club

ACL Bearing Company (Australia) Pty Ltd and its prior iterations have been operating in the northern suburbs of Launceston for 75 years.

ACL has a very strong presence in the community through its continued support of community and motorsport partnerships.

One enduring and valuable partnership it is proud of is with the Launceston Police and Community Youth Club (PCYC).

The Launceston PCYC is a very valued member of the community and provides a broad range of social and recreational opportunities, enabling young people and community members to participate in fun and affordable physical and wellbeing activities.

Through its Mobile Activity Centre (MAC), the Launceston PCYC can take engaging physical activities to the broader community including schools, youth groups, and a wide and varied range of community activities.

This year marks the 25th anniversary of the MAC. ACL purchased and provided the original unit to the PCYC back in 1999, and recently gave it a makeover.

“We were delighted to be involved in giving the trailer a makeover,” ACL Bearing Company

(Australia) General Manager, Chris Brooks, said.

“Our maintenance team stripped the old trailer and worked meticulously to transform the shell into a modern and versatile resource for the PCYC to use to take their activities to the community.

“It was great project for our team, which included the involvement of our apprentices.

“The 2024 makeover offers numerous improvements to the operation and safety of the trailer and includes a high visibility contemporary wrap, providing a very noticeable and visual presence.

“The PCYC provide a fantastic service and we are pleased to play a small role in taking their service and support programs to the community.”

The MAC program is an important part of the Launceston PCYC’s commitment to providing opportunity for vulnerable youth.

“ACL has been an unwavering pillar of support for our community for over two decades, and their sponsorship of the entire refurbishment of our beloved Mobile Activity Centre (MAC) trailer, originally acquired in 1999, is a testament to their enduring commitment to our cause,” PCYC Launceston Club Manager, Melissa Matthys, said.

“But their impact doesn’t stop there! ACL has

ACIA RELEASES ITS NEW STRATEGY DOCUMENT

The ACIA

has released its first organisational strategy

The new strategy document from the Australian Collision Industry Alliance (ACIA) details the transparency and detailed planning the Board has committed to for its members.

“In order to set a clear intent for the organisation and how it will serve the industry and its members, we held a two-day strategy development workshop,” ACIA Board Member, Stu Faid, said.

“Here we identified a range of opportunities and crystallised the approach the Board wants to take over the next few years.

“However; Strategy can’t just reside in a static document as words and pictures, it has to be something that drives an organisation forward.

“We worked hard to make sure it is a practical and sensible approach, recognising we are a young organisation with limited resources, but we do have a huge amount of industry goodwill to draw on.

“With new board members now elected and the action groups going well, we are confident we can continue our step-by-step approach to the industry recruitment and retention issues.”

ACIA says the strategy report is another example of the strong governance approach the ACIA has committed to. It can be accessed at the ACIA website.

“If you have any questions or feedback, the website has a contact area and of course, membership information and options are there too,” Stu said.

also played a pivotal role in enriching the lives of countless individuals across the northern suburbs, by funding MAC programs in the northern suburbs of Launceston.

“The refurbished trailer marks an extraordinary celebration of 25 years of the MAC program for PCYC Launceston – a journey that wouldn’t have been possible without ACL’s initial purchase a quarter of a century ago.

“The Mobile Activity Centre has been a transformative initiative for youth, providing a safe and engaging environment where young people can participate in various recreational and educational activities.

“By bringing programs directly to communities, it removes barriers to access and reaches those who might not otherwise benefit from such opportunities.

“This fosters social inclusion, builds self-esteem, and encourages positive behaviour, offering a constructive outlet and essential support for vulnerable youth.

“This proactive approach not only helps in diverting young people from potentially harmful situations but also equips them with skills and experiences that can pave the way for a brighter future.”

To learn more about ACL Bearings, visit www.acl.com.au

For more information, join a working group or to become a member of the ACIA, email info@theacia.com.au or visit www.theacia.com.au

15 Australian Automotive Aftermarket Magazine June 2024 NEWS

COOLDRIVE RAISES FUNDS FOR RESCUE HELICOPTERS

More than $24,000NZD was raised at the recent Supercars event in New Zealand

CoolDrive Auto Parts and the Blanchard Racing Team (BRT) came together in New Zealand recently to raise funds and awareness for the Westpac Rescue Helicopters New Zealand.

Through a collaboration with New Zealand customers, a road-going Ford Mustang of CoolDrive Racing sported a one-off livery showcasing CoolDrive’s support for this vital service.

“The Westpac Rescue Helicopters New Zealand plays a critical role in providing rapid medical care and rescue operations across the country, and we were proud to support them in our recent community fundraiser,” CoolDrive Auto Parts Business Development Manager – New Zealand, Shaun Mold, said.

“We are incredibly grateful to our CoolDrive trade customers and local businesses who generously donated over $24,000 NZD which has been donated to Philips Search and Rescue Trust to support the Westpac Rescue Helicopters and their life-saving operations.

“Our sincerest thanks and appreciation to all who were involved, with a special mention to Matamata Panelworks and Isaac Performance Vehicles, for their generosity and support.”

The eye-catching livery was showcased by CoolDrive Racing at the Taupo Supercars event in April, with BRT drivers James Courtney and Aaron Love in attendance at a special event celebrating the collaboration.

Covering Auckland, Waikato, Wellington, and Christchurch, the Westpac Rescue Helicopters are equipped with advanced medical equipment and highly trained personnel, enabling them to respond effectively during emergencies and natural disasters.

For further information on CoolDrive Auto Parts, visit www.cooldrive.com.au

CRUCIAL TIMES AHEAD

In recent years, Australia’s automotive aftermarket has experienced a significant transformation, but the years ahead are likely to see as much change again

With an increasing variety of vehicles entering the market, alongside the growing challenge of attracting and retaining skilled workers, the industry finds itself at a pivotal moment.

This makes it crucial for individual workshops to consider the changing environment if they want to remain viable and ultimately succeed.

There are currently 19.7 million Passenger and Light Commercial Vehicles registered in Australia, comprising 16 million consumer vehicles (which undergo 28 million services per year) and 3.7 million fleet vehicles.

Combined, this means an annual spend of $10 billion on service and repair work each calendar year.

While there is a lot of discussion about the growing need to service zero and low emission vehicles, Fifth Quadrant new vehicle sales forecasts show that despite electric and hybrid vehicles making up the majority of new vehicle sales by the end of this decade, they will still be very much in the minority when it comes to share of total car parc.

This highlights the ongoing importance of servicing Internal Combustion Engine (ICE) vehicles in the years ahead, with workshops needing to balance the growing need for ZLEV expertise with the continuing demand for ICE vehicle maintenance.

When it comes to delivering these services, the Australian automotive aftermarket includes 27,700 service and repair workshops, employing just under 40,000 of the 90,000 qualified technicians across all industries in Australia.

Despite this seemingly healthy workforce, the AAAA salary benchmarking research identified an average of 1.5 vacancies per workshop (one qualified technician and half an apprentice).

When applied to the 27,700 workshops across the country, this results in a shortage of over 27,000 qualified technicians, setting the ideal workforce number at over 67,000 qualified technicians.

On top of this, the aftermarket industry is in direct competition with other adjacent industries such as mining, who are just as eager to hire qualified technicians.

While workshops are actively hiring from a range of sources (including offering visa to overseas candidates), it is also important to be training up the next generation of techs.

Australia currently has 37,000 Motor Mechanic apprentices in training. While that’s a solid number, just 40 percent (approximately 14,800) are employed in aftermarket workshops, highlighting the need for the sector to do better at attracting new entrants.

This holds particularly true given one in two workshops would like to hire an apprentice, a shortfall of 14,000 employees.

On a more positive note, while the majority are still male, the past five years have seen female enrolments more than double, indicating positive change when it comes to gender diversity.

The shortage of technicians and high demand for services will place significant pressure on workshop operators in the years ahead, while the rise of electric and hybrid vehicles means they need to balance the skills needed to service both new tech and traditional engines.

By staying on top of these trends, workshop owners can manage resources better, attract more apprentices, and meet the needs of Australia’s 19.7 million registered vehicles, keeping their businesses competitive in a changing market.

This column was prepared for AAAA Magazine by Fifth Quadrant, the AAAA’s partners in the AAAA Aftermarket Dashboard which is delivered to AAAA members each quarter.

For more information about Fifth Quadrant’s services, visit www.fifthquadrant.com.au or contact Ben Selwyn on ben@fifthquadrant.com.au

16 Australian Automotive Aftermarket Magazine June 2024 NEWS

SAFEWORK TELLS NSW WORKPLACES:

“IT’S THE SAFE WAY OR NO WAY”

SafeWork NSW is launching a campaign with a message to workers, employers, businesses, and contractors that when undertaking work tasks, “It’s the safe way or no way”

SafeWork NSW’s campaign aims to create safer workplaces by driving awareness of the importance of reducing workplace risks and promoting safer work practices.

The campaign is targeted at workers aged between 18-54 who work in construction, agriculture, trade, and food delivery industries.

The campaign identifies a number of high-risk work activities across industries, including encouraging action to ensure working at heights has the appropriate safety controls in place, guards are in use and people are wearing appropriate and wellfitted personal protective equipment.

Falls from heights is the number one cause of deaths and serious injuries across the state.

Agriculture is the second highest industry for fatalities and will also be targeted in this campaign because of serious risks associated with farm equipment and other hazards, including handling animals.

Also featured in this campaign to promote better safety awareness is warehouse hazards including using seatbelts in forklifts and separating plant from pedestrians.

SafeWork is also using the campaign to target the risks around food delivery riders and preventing injuries, including using hi-visibility equipment to assist in the prevention of injury to riders and other road users.

The campaign will target traditional media like radio and print in both regional and metropolitan areas, videos, and other messages through social media and Youtube, as well as specific advertising in various languages for those that do not speak English as a first language.

“This campaign reinforces the importance of raising awareness of health and safety risks in workplaces. It supports the work of our dedicated Inspectors by emphasising the messages they take to workplaces every day – delivering them to a

far wider audience,” SafeWork NSW Head, Trent Curtin, said.

“SafeWork NSW is targeting this campaign based on a range of criteria including evidence from workers compensation injury claims and incident data, research on enduring and emerging high-risk harms and the day-to-day experience of our Inspectors.”

SafeWork’s compliance activities in the latest financial year (2022-23) include:

• Responding to 8,940 workplace incidents,

• 53,157 intervention and education activities,

• issuing 15,168 notices,

• issuing 175 charges across 61 matters filed in court.

For more information on the campaign or to see the resources, visit www.safework.nsw.gov.au

RECIPIENTS NAMED TO CHASE VET TRAINER AMBITIONS

The next round of MTAQ’s VET Trainer Scholarship opens in August

Two aspiring automotive mentors will have the opportunity to enhance their credentials and upskill, with the Motor Trades Association of Queensland (MTA Queensland) delighted to announce that Round One of the 2024 Vocational Education and Training (VET) Trainer Scholarship has been awarded to Darren Stout and Kendra Coles.

A 32-year veteran of the industry, Darren is from Rising Sun Townsville and holds a motorcycle mechanical technology qualification.

With a wealth of experience in the trade, Darren hopes the Trainer Scholarship will enable him to pass on his knowledge to the next generation of the Rising Sun Townsville team.

“Winning the scholarship means a lot, as becoming a Cert IV Trainer Assessor is something I have talked about completing for years,” Darren said.

“It will enable me to pass on some of the experience and knowledge I have gained to the new generation coming through.”

Kendra is a qualified light vehicle mechanic and former workshop controller from the Gold Coast. After impressing with a passion for passing on experience and knowledge to young entrants finding their way in the automotive industry, MTA Queensland is excited to announce that Kendra

will be joining the team, supporting the Industry Initiatives team in providing support, training and mentorship to apprentices and other MTA Institute (RTO. 31529) students.

“I am looking forward to being able to upskill myself so that I can use different techniques to pass my knowledge on to those who are showing the same passion for the automotive industry that I have,” Kendra said.

“The automotive industry is always evolving and the opportunity to become a trainer means we can both learn together on new technology as it advances.”

Darren and Kendra will now be eligible to undertake the TAE40122 – Certificate IV in Training and Assessment, valued at over $3,000.

This course delivers skills and knowledge related to designing, conducting, and assessing VET training, as well as knowledge on how to facilitate learning in various conditions and evaluate the impacts of various learning programs.

“MTA Queensland is committed to progressing the careers of those within the industry and to date has supported eleven individuals through our scholarship program,” MTA Queensland Chief Executive Officer, Rod Camm, said.

“With the automotive industry continuing to

experience critical skills shortages, it is important to have ambitious individuals such as Kendra and Darren expand their knowledge to help deliver training to the next generation of the automotive workforce.”

The VET Trainer Scholarship is offered twice per year to trade-qualified automotive professionals employed in the Queensland automotive industry, with the next round opening on the 1st of August, 2024.

For more information, visit www.mtaq.com.au/mtaq-vet-trainer-scholarship

18 Australian Automotive Aftermarket Magazine June 2024 NEWS

NATIONAL WINDSCREENS TAKES FIRST STEP IN GROWTH PHASE

The company has announced the acquisition of Top End Windscreens and Tinting

After revealing its change of ownership structure with private equity firm Nash Capital in March, National Windscreens recently delivered on its promised growth strategy by announcing the acquisition of Darwin’s Top End Windscreens and Tinting.

National Windscreens says it is Australia’s largest independent automotive auto glass and ADAS services company, and states this strategic and full acquisition of Top End Windscreens and Tinting underpins its commitment to building out corporate owned branches nationally.

“We made a very clear statement when we announced our plans for the future in March that growth, through increasing our company owned branch network, was our number one priority,”

National Windscreens Group Chief Executive Officer, Campbell Jones, said.

“The acquisition of Top End Windscreens and Tinting represents the first step in this process and there will be other announcements shortly.

“We are moving fast at National Windscreens. There’s a lot of immediate opportunity for us to build an even stronger national network and sitting on our hands is simply not an option.”

Top End Windscreens and Tinting was established in 2008 by former owners Craig and Hiliary Bradbury, both of which are highly respected in the industry. Hiliary holds key roles with the Auto Glass Association (AGA) and Australian Collision Industry Alliance (ACIA).

“Craig and Hiliary have built a really good business and have much to be proud of,” Campbell said.

“They have a fabulous team and a loyal customer base. We want to congratulate them for not only what they have done in Darwin but for their tireless work in the auto glass industry.

“We will be working with them over the coming weeks to ensure there is a seamless transition.

“We’re delighted that Glenn Shaw (Branch Manager) and Katie Kalsbeek (Office Manager) will remain in the business and lead us into the future.

“As we expand our network, we strongly believe that locals should deal with locals and with Glenn and Katie steering the ship, this signifies our philosophy.”

The branding of Top End Windscreens and Tinting will remain but according to Campbell there are some significant developments in place for the branch.

“We want to make a significant investment into the Darwin region by employing more people, increasing the capacity of the site and bringing state-of-the-art capabilities for our full service ADAS (Advanced Driver Assistance System), diagnostics and calibration systems to the branch,” Campbell said.

“We want Top End Windscreens and Tinting to be able to provide leading auto glass repair and ADAS services for every vehicle in the region, from the smallest passenger car to the heaviest truck.”

For more information, visit www.nationalwindscreens.com.au and www.topendwindscreens.com.au

19 Australian Automotive Aftermarket Magazine June 2024 NEWS

AUSMASA TO WORK CLOSELY WITH AUSTRALIA’S FIRST TAFE EV CENTRE OF EXCELLENCE

AUSMASA has welcomed the government’s decision to establish Australia’s first TAFE Electric Vehicle (EV) Centre of Excellence

The Mining and Automotive Skills Alliance (AUSMASA), along with other key partners Tesla and Komatsu, has committed to be involved with the TAFE Electric Vehicle (EV) Centre of Excellence at the Canberra Institute of Technology (CIT) and will support the design and delivery of industryrelevant training products, apprenticeship pathways and job pathways for graduates.

The Albanese Government will invest $9.7 million, to be matched with $9.7 million by the Barr ACT Government, to establish the Centre of Excellence, which will provide innovative, world-class training for a future EV workforce.

The Centre will further develop training for mechanics, technicians and developers of light and heavy vehicles and mobile plant technology, hydrogen vehicles and associated fields such as charging infrastructure installation and maintenance.

“The Albanese Government’s investment in TAFE Centres of Excellence reflects its commitment to providing high-quality, industry-relevant education and training,” AUSMASA Chief Executive Officer, Dr Gavin Lind, said.

“These Centres will play a crucial role in developing and delivering the skills needed for the future workforce and driving innovation in critical sectors.

“We are proud to support this inaugural EV TAFE

Centre of Excellence and look forward to being part of the positive impact in developing the skills needed for this important future EV workforce.”

AUSMASA’s Initial Workforce Plan, ‘The Future is Now: Mining and Automotive Industries November 2023’, highlighted the need for Australia’s service and repair sector to be better prepared for the rise in electric vehicles in Australia.

Occupations such as EV technicians are anticipated to become more important over time, with the Federal Treasury 2023 Intergenerational Report forecasting that EVs would increase from less than one percent of Australia’s motor vehicle fleet in 2022-23 to 85 percent in 2062-63.

“This Centre of Excellence in Canberra will help boost collaboration between CIT, other TAFEs across Australia and the university sector,” Federal Minister for Skills and Training, Brendan O’Connor, said.

“It will deliver the EV skills and knowledge our labour market requires and strengthen our net zero capability.

“The EV Centre at CIT is the first of up to 20 TAFE Centres of Excellence that will respond to our most critical national skills needs – supporting innovation and EV training excellence across Australia.”

The Albanese Government is investing $325 million under the five-year National Skills Agreement that

JLM PLANNING FOR 2026 EXPO

JLM Lubricants stepped up its presence at the 2024 AAAEXpo and is already planning its 2026 show experience

Recognising the growing demand for premium quality fuel and oil additives, JLM Lubricants stepped up its presence at this year’s Australian Automotive Aftermarket Expo held at the Melbourne Convention and Exhibition Centre.

JLM’s International Sales Manager, Jeroen Schutz, flew in from The Netherlands for the show and was impressed with both the size of the event and the quality of the visitors.

The new display focused on the core product ranges in the diesel, petrol, service and DPF/EGR areas. Visitors were able to try the products and watch instructional videos explaining each product in detail.

“This was one of the best trade events JLM has ever exhibited at, the choice of the venue was perfect, and I was impressed with the number and the quality of the trade displays,” Jeroen said.

“As a relatively new brand in the Australian market, exhibiting at the AAAExpo not only helps us reach new customers, it’s also a great event to keep in touch with the existing ones.”

JLM’s range of fuel and oil additives and the DPF Cleaning Solutions proved popular with trade visitors keen to try a new, more cost-effective way of servicing their customers.

“The response to our display, and indeed the JLM brand has been overwhelmingly positive,” JLM Australian Brand Manager, Adrian Brangwin, said. “We’ve already started planning for the next AAAExpo!”

JLM Lubricants sends its congratulations to Mark Williams from Morayfield Smash Repairs who was the lucky winner of the JLM BarrelQ BBQ drawn on the final day of the Expo.

began on the 1st of January, 2024, to establish a network of up to 20 TAFE Centres of Excellence in areas of high skills needs, to help deliver a skilled workforce for strategically important industries to meet national challenges.

Part of the Albanese Government’s investment includes $4.8 million to accelerate the creation of the EV Centre of Excellence, due to the urgent need to increase use of EVs in transitioning to a net zero economy.

The Mining and Automotive Skills Alliance (AUSMASA) is one of 10 Jobs and Skills Councils (JSCs) funded by the Australian Government Department of Employment and Workplace Relations. AUSMASA is dedicated to fostering collaboration between the mining and automotive industries, driving skills development, and ensuring a skilled workforce for the future.

For more information, visit www.ausmasa.org.au

Based in the Netherlands, JLM Lubricants is a manufacturer of premium quality additives and lubricants for the automotive trade.

For more information, contact JLM Australia on 02 9133 3855 or email sales@jlmlubricants.com.au

20 Australian Automotive Aftermarket Magazine June 2024 NEWS

COMMUNITY IMPACT CELEBRATED AT AAAA AWARDS

mycar Tyre and Auto was awarded for its innovative community impact program at the recent Australian Auto Aftermarket Excellence Awards

The Most Innovative Community Impact Program recognises those in our industry who have made a positive contribution to the community.

Judging focused on the submitted project’s ability to have made a positive difference to the lives of individuals and communities through provision of access to resources or opportunities; improved awareness or education of the community about important issues/encouragement of action on these issues; or improved health or quality of life for both individuals and/or specific communities.

A number of entries were considered by the judging panel, who made the decision to reward mycar Tyre and Auto for its Movember campaign.

MYCAR TYRE AND AUTO –MOVEMBER CAMPAIGN

Movember aims to make a difference in the lives of the fathers, brothers, partners, sons, friends, colleagues and all the other men in our lives. Its focus is to educate and equip people to help men live longer, happier, healthier lives.

mycar Tyre and Auto has been involved in Movember as part of its health and wellbeing focus nationally since 2018.

Over the course of its involvement, mycar Tyre and Auto has launched a number of team-focused initiatives – such as the “two-hour health break,” an opportunity for team members to go have a health check that they’ve been putting off.

“We’ve had great feedback from team members who discovered health issues they weren’t aware of… in a couple of instances, we’ve been told that we saved someone from a serious health incident,” mycar Tyre and Auto Managing Director, Adam Pay, said.

“While the primary focus of our involvement in Movember has been to improve the health and wellbeing of our team, there has always been an overflow to our team members’ friends and families.”

In 2023, mycar made all of its activities a little bigger and better and added an exciting new element, the mycar mocar Movember e-relay.

“Throughout November, we drove a Movember/ mycar branded BYD Atto 3 down the east coast of Australia to raise awareness and funds for Movember,” Adam explains.

“The intent was twofold: provide our teams with an opportunity to experience driving an electric car and spread the message of Movember far and wide.

“We also wanted to challenge the concerns of Australian motorists that an electric vehicle was not suitable in an Australian context.”

The mocar travelled from Brisbane, to Melbourne, via Sydney, collecting waves from the community as it traversed the east coast, and signatures from mycar team members as they pledged their support for Movember.

“We shared stories about finding chargers along the way to keep the mocar moving, and the occasional challenge where the infrastructure hadn’t quite kept up with demand,” Adam said.

“Nonetheless the mocar did not need to access any of the emergency plans we’d put in place, and built a lot of confidence in our team, their families and our customers that it is not only possible to own and run an EV, it is also a load of fun.

“While the car was a talking point, it helped us to kick off conversations about improving our health and wellbeing.”

With over 2500-plus kilometres travelled, over 30plus hours, and 30-plus stores visited, there was a great deal of community engagement along the way.

“In addition to the street presence, we also created short video clips which were shared on LinkedIn documenting each day of the two week journey,” Adam said.

“As well as being a fun glimpse into the mycar mocar e-relay, it provided an opportunity to spread the Movember message more widely and received some great feedback.”

Car and Mo Shows marked the beginning, middle and end of our e-relay and for the first time ever, Car and Mo Shows were held across five states – a mycar record.

In addition, on Black Friday, mycar held a Black Tyre Day/Black Tie Day with the mycar team wearing suits, ties and crazy shirts to work, all to raise awareness and funds for Movember.

Some stores held fundraising barbeques for customers to raise awareness and additional funds for Movember and for every team member who wore a suit, tie or crazy shirt, mycar donated funds to Movember.

The last component of mycar’s Movember campaign was the team member mo growing and fundraising.

“In 2023, we had 120 mycar mo bros and mo sisters committing to raising funds as part of team mocar. These individuals raised awareness and funds via their own social media profiles and via family and friends,” Adam said.

To help aid these conversations, all 1600 of our team members received a Men’s Health Schedule magnet for themselves or a loved one. Set out like a vehicle’s service schedule, the magnet outlined what the recommended health checks were for different age brackets. Again, these were a great conversation piece.

“In total, team mocar had countless, important conversations all focused on men’s health. Generous mycar team members, friends and family helped raise funds and awareness for an important cause – to make a difference in the lives of our fathers, brothers, partners, sons, friends, colleagues and all the other men in our lives. In 2023, we raised close to $30,000 for Movember to continue their important work,” Adam said.

For more from mycar Tyre and Auto, visit www.mycar.com.au

COMMUNITY IMPACT AWARD
21 Australian Automotive Aftermarket Magazine June 2024

REDUCING WATER PUMP REPAIR COMEBACKS

GMB says using its OE quality parts can keep customers happy and prevent them from coming back with complaints

Nobody on earth likes comebacks. A comeback is a lose-lose situation because customers don’t want to go through the hassle of bringing their car back to the shop; shop managers are reluctant to deal with upset customers; technicians don’t like to redo the work on a vehicle; and the tech and the shop lose revenue.

Comebacks are expensive, and they make your business look bad. Comeback customers are more likely to leave negative reviews online for your business, which will cause you to lose future customers.

Your shop likely doesn’t charge for labour for comebacks, and that means your shop will lose a lot of money on comeback repairs.

For example, water pump replacements are easy, but time-consuming. They usually take one to three hours. That means your shop may lose up to $400 in labour alone for one comeback repair.

Speaking of lost revenue, in some cases your shop may have to replace the water pump and/or related parts. Of course, this will come out of your shop’s pocket, not the customer’s.

In a nutshell, comebacks cost a lot of money. That is why you want to prevent comebacks as much as possible.

Unfortunately, comebacks still happen too often. Even a simple job like replacing a water pump can generate comebacks if it is not done right.

The best way to reduce comebacks is to train techs how to do things the right way – but replacing a water pump is so simple that shops rarely train how to do it correctly.

the exact same position. If it is off just a little, the drive belt or pump will wear prematurely.

Make sure your technicians install water pumps the right way

Comebacks happen either because the primary task wasn’t done correctly, or because something else should have been done at the same time, and wasn’t. For a water pump job, the things that should be done every time are compare pulley locations, flush the cooling system, inspect the O-ring or seal, use sealant sparingly on carbon and metal gaskets (but don’t put sealant on an O-ring or rubber seal), rotate the pump by hand, and bleed the cooling system.

Take the old pump and set it on a bench next to the new one. It is ok for some small details to be different. The important part is that the pulley is in

A vehicle with a worn out water pump probably has coolant that needs to be completely replaced. If it is not replaced, contaminants in the coolant will cause the pump seals to fail early.

Rubber gaskets, including O-rings, should not be installed with sealant. Sealant will harden the rubber and decrease the elasticity, which will hamper the sealing performance of the rubber, leading to coolant leakage across the mount surface. And that can lead to overheating. Instead, silicone grease should be used on the rubber to lubricate it, which can ease installation as well as protect the gasket from cracking, pinching, and/or cutting.

Make sure there is no damage to the seal or O-ring due to shipping and handling.

If the water pump mount surface on the engine is clean of all debris (meaning, the old gasket is completely removed), sealant is not necessary to install the new gasket.

But if sealant is used on the gasket, make sure it is thinly and evenly applied across the whole gasket surface. More is not better, says GMB.

Using too much sealant can cause high uneven installation of the water pump, and can also be squeezed into the coolant channel during installation.

The former can cause all sorts of issues for the water pump, such as belt misalignment. The latter can cause sealant to intrude into the water pump shaft seal, which will result in very quick seal failure. The end result would be excess coolant leakage and engine overheating.

Before reinstalling the drive belt, refill the coolant and rotate the pump by hand a dozen times. This brings coolant into the pump to lubricate the seals.

22 Australian Automotive Aftermarket Magazine June 2024 COVER STORY
GMB has put together a short list below that will help reduce comebacks after a water pump replacement.

Dry running a pump the first time the engine is started can cause seals to fail prematurely. Most thermostats have a bleed mechanism. Even if it doesn’t, it’s a good idea to bleed air from the thermostat location.

Other components that should be inspected or changed

There are certain things that may need to be done at the same time a water pump is changed.

A customer may dislike hearing about these items, but they dislike bringing their car back in a lot more. When doing a water pump job:

• Change the thermostat – it is a really inexpensive part that can cause headaches down the road.

• Unless they’ve been done very recently, chances are the drive belt(s) should be replaced.

• Some tensioners will last long enough to make it to the third water pump. But many won’t. Inspect the tensioners and replace them if there is any doubt.

• If they show any sign of cracking or blistering, the radiator hoses should be replaced.

• Replacing the timing belt adds cost, but it is a lot cheaper to do it now as compared to replacing it after it fails.

Preventing comebacks

In addition to doing the job correctly the first time, there are ways to prevent comebacks.

Use Fit-For-Purpose parts

GMB says you should make sure you order water pumps, such as GMB water pumps, that are built to OE specifications and quality.

It can be pretty tempting to order cheap water pumps. They’re cheaper, so you’ll get to make a bigger profit off of them, right? Not necessarily.

Cheap water pumps – like all over cheap parts –increase the risk of comebacks.

For example, you don’t really know if they are even designed to pump the same amount of coolant.

OE-quality, fit-for-purpose water pumps don’t come with any fitment, quality, or performance issues, with GMB stating you can’t go wrong with its water pumps.

All GMB water pumps:

• are factory tested for leaks, dimensional precision, bearing noise and durability;

• always match OE coolant flow rate and pressure;

• come with bearings produced to the same specs and design as OEM bearings; and

• are direct replacement parts.

Thoroughly review each comeback

Reviewing comebacks systematically will help you see patterns. This helps you pinpoint certain problems and then solve them.

Communicate, communicate, communicate!

One of the biggest causes of comebacks is poor communication. In other words: technicians not feeling comfortable asking for help or clarification; unclear direction – for example, do we always replace a thermostat with every water pump job, or not – and technicians not wanting to recommend additional work.

Like GMB said in the beginning of this article, nobody likes comebacks. Everyone in your shop wants to please your customers. It is impossible to do without good communication, though.

If you want to reduce comebacks caused by poor communication, improve communication.

That means changing the way everyone at your shop communicates with each other.

That includes your managers, service technicians, service writers, and everyone else. Here are a few ways you can do this:

• Find a way to make your technicians feel more comfortable asking for help or clarification. You can ask the shop manager(s) to not blame the technicians for comebacks. Instead, encourage them to work with the technicians to resolve any recurring problems.

• Include your technicians in your meetings about comebacks. Your technicians work in the trenches. They can provide a better insight into some of the problem areas that cause a lot of comebacks. This also gives you an opportunity to listen to their complaints and come up with solutions together.

• Make sure your policies about the additional items that should be done for every job are in writing.

For more from GMB, visit www.gmb-oceania.com

23 Australian Automotive Aftermarket Magazine June 2024
COVER STORY

FOR SAFER ROADS

Bosch teams up with Microsoft to explore new frontiers with generative AI

It is a scenario that no driver ever wants to see: a ball rolling out into the road. The chances are it will be followed immediately by a child in hot pursuit, oblivious to any traffic.

But while human drivers can assess this situation using their contextual knowledge, today’s assisted and automated driving systems still have to learn how to do it.

Bosch is pursuing the use of generative AI in terms to further improve automated driving functions.

As part of this, Bosch and Microsoft are exploring opportunities to collaborate and leverage the power of generative AI.

“Bosch is working on bringing a new dimension of AI applications into the vehicle,” Bosch Board of Management Chairman, Dr Stefan Hartung said at this year’s Bosch Connected World (BCW) AIoT industry conference in Berlin.

The expectation is that generative AI will enable vehicles to assess situations and react accordingly, and in this way keep road users even safer.

Greater safety on the roads was also found to be the wish of 60 percent of respondents to this year’s Bosch Tech Compass, a worldwide representative Bosch survey on the subjects of technology and AI.

“Bosch is working on bringing a new dimension of AI applications into the vehicle,” Dr Hartung said.

The two companies anticipate that a collaboration would take the performance of automated driving functions to the next level.

They would like to see generative AI help enhance

convenience in the vehicle and to provide greater safety for all road users.

To achieve this, Bosch’s comprehensive understanding of vehicles and automotive-specific AI expertise will be invaluable, as well as their access to vehicle sensor data to feed the generative AI.

“In our unwavering commitment to safer roads, Microsoft is eager to explore collaboration opportunities with Bosch to pioneer the realm of generative AI,” Microsoft CVP and Distinguished Architect, Uli Homann, said.

Even today, when it comes to training systems for automated driving, AI quickly comes up against its limits.

Today’s driver assistance systems can detect people, animals, objects, and vehicles, but in the near future generative AI could help determine

whether a situation could potentially lead to an accident.

Generative AI utilises vast amounts of data to train systems for automated driving, enabling them to draw improved conclusions from this data.

For example, it could deduce whether an object on the road ahead is a plastic bag or a damaged vehicle part.

This information can be used either to communicate directly with the driver – such as by displaying a warning – or to initiate appropriate driving manoeuvres, such as braking while switching on the hazard warning lights.

Bosch and Microsoft have already partnered to develop a universal software platform for seamlessly connecting cars and the cloud and are looking forward to working together to identify new opportunities to bring cutting-edge AI technology to their customers and the autonomous vehicle industry.

“Generative AI is a boost to innovation. It can transform industry in much the same way as the invention of the computer,” Bosch Board of Management Member and Chief Digital Officer, Dr Tanja Rueckert, said.

The new 2024 Bosch Tech Compass shows this as well: 64 percent of respondents believe that AI is the technology with the greatest importance for the future. In comparison, only 41 percent of respondents were of the same opinion just one year ago.

“Generative AI is a boost to innovation. It can transform industry in much the same way as the invention of the computer,” Dr Rueckert said.

From manufacturing to everyday office work, generative AI is already being used in many areas at Bosch.

In addition to Microsoft, the company is working

PRODUCT R&D 24 Australian Automotive Aftermarket Magazine June 2024

with several partners, including AWS, Google, and Aleph Alpha.

The Bosch Group’s venture capital unit, Bosch Ventures, invested in the AI company Aleph Alpha last year.

Bosch also announced it would collaborate with the startup on finding new use cases both for Bosch associates and customers.

“Bosch and Aleph Alpha want to learn from each other, benefit from each other’s know-how, and work together on cross-domain use cases,” Dr Rueckert said.

This partnership is now bearing its first fruits in North America – in collaboration with Aleph Alpha, Bosch is debuting AI-based speech recognition on behalf of a premium car manufacturer.

In this solution, a chatbot understands and answers breakdown service calls with the help of

natural language processing, which also recognises dialects, accents, and moods.

The call is taken directly, reducing the driver’s waiting time to a minimum. As many as 40 percent of calls can be processed and resolved automatically; and for more complex queries, the bot transmits all relevant information to a service center agent who takes over the case immediately. AI experts at Bosch are currently working on well over 120 specific applications that these new AI models open up for the company’s associates and customers.

Such applications include the generation of software program code or powerful chatbots and voicebots to support technicians or interact with consumers.

Another is AskBosch, the in-house AI-assisted search engine launched at the end of 2023.

It offers faster natural-language access to a wide variety of data sources. In addition to externally available data, AskBosch also includes internal data sources, so Bosch associates can research information specific to the company.

Generative AI also ensures greater speed in manufacturing: in initial projects in two Bosch plants in Germany, generative AI creates synthetic images in order to develop and scale AI solutions for optical inspection and optimise existing AI models. Bosch expects that this will reduce the time needed for planning, launching, and ramping up AI applications from the current six-to-twelve months to just a few weeks. Following successful piloting, this service for generating synthetic data is to be offered to all Bosch locations.

2024 Bosch Tech Compass: setting the pace in the use of AI

As AI is used in more and more areas of life, professional development is becoming increasingly important: Bosch says 58 percent of respondents to the Bosch Tech Compass are convinced of this. It explains this opinion is particularly prevalent in USA at 63 percent (Germany: 54 percent, China: 52 percent). Here, too, Bosch says it is setting the pace in the use of artificial intelligence and is getting its associates on board.

In 2019, Bosch launched a training program, initially aimed at bringing 30,000 associates up to speed on the subject of AI.

Up to now, some 28,000 associates have taken part in the program. Like the Bosch AI code of ethics, which sets ethical guidelines for dealing with artificial intelligence, this program has been supplemented with content about generative AI.

For all the results of the 2024 Bosch Tech Compass, visit www.bosch.com/stories/technology-reporttech-compass-2024

For more from Bosch, visit www.bosch.com

Australian Automotive Aftermarket Magazine Publisher, Cameron McLachlan, takes a look at the products driving the automotive aftermarket. cameron@aaaa.com.au PRODUCT R&D 25 Australian Automotive Aftermarket Magazine June 2024

KYB REPLACEMENT STEERING COMPONENTS

Now released to the aftermarket

OE suspension manufacturer KYB has commenced the global release of ‘in-demand’ replacement steering components to the automotive aftermarket industry.

Supported by KYB’s 50-plus years of designing and manufacturing steering components for OE customers, KYB says this extensive experience has enhanced the development and quality of the KYB aftermarket range.

Within the Australian aftermarket, five KYB Steering product groups will be initially stocked by NGK Australia which include:

• Ball Joints

• Tie Rod Ends

• Steering Rack Ends

• Stabilizer Links

• Control Arms

“These components are crucial parts of a vehicle’s steering and suspension system and must be in excellent working condition, as they have great influence over a driver’s ability to maintain vehicle control and comfort,” KYB Group Product Manager, Larry Coulthard, said.

Steering and suspension components have a longstanding partnership given both product groups are generally integrated to work cohesively with each other.

KYB said that as a brand of choice for suspension products within the Australian aftermarket, it goes without saying using the manufacturer and designer of premium steering components is a smart approach.

KYB states it is well regarded for its vehicle specificity, making each part ideal for its corresponding make and model.

“Just as it is with our suspension components, our process rings true with KYB steering components. Perfect fit first time, every time. KYB has been steering you in the right direction for over 50 years!” Larry said.

To view the full listing of products, please visit www.kyb.com.au

RETHINKING VEHICLE DIAGNOSTICS

Hella Gutmann mega macs X

The relationship between humans and their machines is an intricate and sometimes complicated one.

To facilitate a harmonious conversation between the two, Hella Gutmann, a global leader in vehicle diagnostics, has launched its mega macs X.

“This is not a run-of-the-mill diagnostic tool; it is a tool that redefines how workshops interact with vehicles,” Hella Gutman National Manager, Phil Johnston, said.

Just like vehicles, the conversations with them are ever evolving and recognising this shift, Hella Gutmann says it has created the mega macs X to speak their language, with a modular architecture that allows the workshop to curate their own toolkit making it a bespoke experience for the discerning mechanic.

Advancements in technology and manufacturing is leading to vehicles being equipped with safetyrelevant systems such as distance regulation, lane keeping assist or emergency brake assistant. These advanced driver assistance systems (ADAS) are relevant to increase and improve driver and road safety.

Hella Gutman says the mega macs X is here to help workshops understand the needs of the vehicles and uphold that safety, stating it is a reliable system that comprises all the relevant makes and models.

“The mega macs X is a highly adaptive diagnostic tool that gives workshops the freedom to tailor their diagnostic capabilities by configuring function modules and data types,” Phil said.

“Simplifying the diagnostic process, the mega macs X provides a streamlined interface with no cryptic menus and no multitude of cables.

“Easy to set up, the mega macs X allows for plug and play and with no delays, making it feel like connecting dots for comprehensive diagnostics.

“It is not just easy to set up but also made of highquality materials that protect against damage and ensures longevity. The double-shell housing makes repairs straightforward and tough enough to withstand the rigors of a workshop.”

Hella Gutmann also provides a tablet that complements the mega macs X, enabling seamless communication and facilitating efficient diagnostics.

“The mega macs X does not stop at diagnostics, it adds value to the workshop by providing a measurement technology module,” Phil said.

“If desired, your diagnostic device can also be turned into a practical two-channel multimeter using a measuring technology module.

“This allows voltage measurements up to 60 volts and current and resistance measurements.”

A high voltage measurement module (MT-HV) is also available for hybrid and electric vehicles which helps receive vehicle specific information such as methods, measuring points and appropriate target values. All settings can be adjusted via the control unit.

“Taking all safety regulations into account, your diagnostic device can guide you safely through high-voltage measurements on hybrid and electric vehicles,” Phil said.

“The mega macs X is not just a diagnostic tool; it is a conversation starter. It bridges gaps, adapts, and empowers workshops to navigate the everchanging automotive landscape.

“So, whether you are deciphering fault codes or fine-tuning performance, the mega macs X has your back – translating car language one diagnosis at a time.

“Remember, it is not just about fixing cars; it is about understanding them. And with the mega macs X, understanding becomes second nature.”

For more information, visit www.hella.com or contact hgscustomersupport@hella.com

PRODUCTS 26 Australian Automotive Aftermarket Magazine June 2024

AUTO AIR CON SERVICING EQUIPMENT

Ariazone International explains it is a world leading manufacturer in the automotive air conditioning service industry.

Fully Australian owned and operated, with over 30 years of experience and a team comprised of “the industry’s most innovative and forward-thinking minds” at the helm, Ariazone says it has catapulted itself into the forefront as an award-winning pioneer. It is particularly known for creating the world’s first all-in-one machine for air conditioning system servicing.

This innovative and solid equipment can handle multiple functions with the touch of a button such as recovery, recycling, flushing, evacuation, oil injection, and charging in one unit, making it a comprehensive solution and a reliable asset for workshops, and mobile technicians alike.

Ariazone says its products are all designed with an emphasis on usability, precision, strength and safety, ensuring that technicians can operate them easily, getting the job done right the first time. The company states its commitment to quality is reflected in its investment in product development

and innovative technology, ensuring that its equipment remains at the forefront of the industry

The Ariazone range stretches from the super mobile 601 and 901 models to variations of the ever popular 5001 Workshop series, all of which are engineered to perform in the harshest of Aussie conditions.

Additionally, Ariazone offers a comprehensive after-sales support system including readily available spare parts and service kits, ensuring that customers can maintain the quality of their equipment with ease.

Ariazone says the high focus on customer satisfaction will ensure that all customers big and small get the customer service they deserve.

Further, Ariazone says it takes pride in its service centre based in Melbourne, which is fully equipped to handle all manner of servicing and repairs.

It says its dedicated call-out technicians love what they do, and this reflects in the quality of customer satisfaction.

In cases where Ariazone’s technicians cannot reach your location and you can’t afford downtime or you just can’t bear to be without your trusty machine

for a few days, Ariazone says it has highly trained service agents across the country ready to assist with your technical and service needs.

Ariazone says it has garnered a reputation for reliability and efficiency, with its equipment being used by major automotive manufacturers such as the likes of Mercedes-Benz, General Motors, Toyota, Mazda, and Volvo.

It says this trust from leading brands underscores the high performance and dependability of Ariazone’s products

To discover Ariazone near you, explore its network of trusted distributors located conveniently throughout Australia at Cooldrive Auto Parts, JAS, NAPA, Burson Auto Parts, Adrad, Baxters or Precision Equipment. For more information, visit www.ariazone.com

PRODUCTS 29 Australian Automotive Aftermarket Magazine June 2024

EXPANDED BENDIX GENERAL CT RANGE

The range showcases an industry-first wear indicator feature

Bendix’s popular General CT range has expanded with the addition of new Bendix Disc Brake Rotors which introduce industry-first technology for Australian and New Zealand markets.

The new Bendix General CT rotors are designed to provide reliable, durable and confidence inspiring braking performance for ‘everyday’ passenger vehicles, and debut Bendix’s new SwiftCheck innovation, a market first innovation.

SwiftCheck provides a fast and convenient visual indicator of rotor wear, letting motor trade professionals estimate remaining rotor life without the need to measure rotor thickness, allowing them to decide on part replacement.

The feature also provides added convenience and peace of mind for vehicle owners, who can inspect the rotors themselves and take appropriate action if needed, such as when preparing for an extended driving holiday or similar.

SwiftCheck is a machined feature that creates circular grooves on the rotor surface that narrow and disappear progressively as the rotor wears. Once the wear indicator displays a singular dot in the centre, this indicates it is time for the rotor to be changed.

Along with providing this time-saving feature, Bendix says its General CT Disc Brake Rotors excel when it comes to braking performance. The range features high quality metallurgy that is designed for longevity and improved heat dissipation.

Bendix says the range also delivers an ‘E+ Original Equipment Fit’ that is designed to be a direct replacement for OE rotors, stating they meet or exceed OE specifications and deliver confidence for both workshops and vehicle owners.

General CT Disc Brake Rotors were developed by Bendix to provide great results with all disc brake pad formulations, but for optimum performance, they’re best matched with the Bendix range of brake pads.

As with Bendix’s other disc brake rotor product lines, General CT rotors feature SwiftFit surface protection.

SwiftFit is a coating that allows the rotor to be fitted without needing to remove oils. SwiftFit also helps prevent corrosion of the rotor resulting in an almost unlimited shelf life and a rust-free rotor.

FEBEST AUTO PARTS LEADING THE WAY

The company offers suspension, steering and under-body car parts

Febest Auto Parts says these parts are its sole focus, with its commitment to excellence setting it apart in the industry.

“At Febest Auto Parts, we are dedicated leaders in developing and manufacturing affordable OEM-compatible aftermarket suspension, steering, and under-body car parts,” Febest Auto Parts’ Steve Zdraveski said.

“Our production process is continually being optimised, integrating cutting-edge technologies in manufacturing to prioritise quality and precise tolerances, ensuring accurate OEM fitment.

“Each part is certified according to the international standard DIN ISO 9001, showcasing our commitment to top-tier engineering and rigorous quality control procedures.

“We take pride in our extensive range of rubber parts, suspension, braking systems, bearings, body parts, clutch systems, CV joints, and universal joints, covering most makes and

models. Showcasing our products at the expo was a gratifying opportunity.”

Febest Auto Parts was recently on-show at the Australian Automotive Aftermarket Expo (AAAExpo).

Visitors to its stand had the opportunity to explore how Febest Auto Parts could support and contribute to their business success.

Febest Auto Parts says the interaction it enjoyed at the Expo provided a platform for insightful discussions, the exchange of ideas, valuable feedback and business opportunities.

“Our stand was abuzz with activity and energy; the Australian Auto Aftermarket Expo was a resounding success for Febest Auto Parts, marked by engaging business discussions, promising partnerships, and a reaffirmation of our commitment to driving innovation and excellence in the automotive sector,” Steve said.

“We look forward to continuing our journey of

Clever new packaging

Bendix’s strong focus on sustainability sees the General CT Disc Brake Rotor range adopt FSC Certified exterior packaging, which is suitable for curbside recycling.

For the first time on any Bendix packaging, the General CT Disc Brake Rotor box also contains fitting instructions in the form of an illustrative guide, which should be used along with vehicle specific information provided by the OE manufacturer during installation.

Another new feature of the packaging on most rotors within the General CT range is the introduction of ‘Easy Lift’ finger holes. These are pre-punctured holes that allow each box to be picked up and handled more ergonomically and easily.

Bendix’s new General CT Disc Brake Rotor range is available to suit a wide selection of both late and early model passenger cars, four-wheel drives and light commercial vehicles.

For a full overview of compatible vehicles and more information, visit www.bendix.com.au

collaboration and growth as we strive to meet the evolving needs of our customers and contribute to the advancement of the automotive industry.”

To learn more about Febest Auto Parts, call 03 9357 5761 or visit www.febest.com.au

PRODUCTS 30 Australian Automotive Aftermarket Magazine June 2024

NEW PHILIPS, FORMULA 1 AND HERCULINER PRODUCTS UNVEILED

HPP Lunds has been proud to release a number of new products to the market recently

HPP Lunds took the opportunity to unveil these products at the recent Australian Auto Aftermarket Expo (AAAExpo).

During the show HPP Lunds debuted a new range of Philips LED headlight bulbs including direct fit LED and the budget Ultinon 1000 range, previewed the updated Formula 1 Car Care packaging, and also additions to the Herculiner range of ute bed liner products.

Herculiner is a ute bed liner restorer that can be used on any ute bed liner whether it was a professional installation or a DIY project. The product will add a resilient coat that will act as a barrier.

Now the Herculiner range has been extended with a product for professionals, the Professional Grade ute bed liner kit which comes with a spray gun and rollers.

The kit includes four bottles of Professional Grade Bed Liner, one bottle or hardener, a spray gun and two rollers. This product is not pre-mixed as with other Herculiner products and must be carefully measured and mixed before application.

The second product launched was the Formula 1 Colour Wax Spray which is specifically designed to enhance and protect the colour of a vehicle’s paint.

Unlike traditional wax, it is made up of a blend of ceramic polymers that provide a long-lasting, durable finish. The wax spray comes in five colours – red, blue, black, silver and white. It blends into the paint colour and produces a very deep and glossy shine while being easy to apply.

Formula 1 Colour Wax Spray can hide minor scratches and swirls, protects against harmful UV rays, and is made with a special nano polymer formula that bonds to the paint.

Herculiner is a JB Weld product available in Australia through HPP Lunds as is the Formula 1 range of car care products.

There is no better place to launch new products than the Australian Auto Aftermarket Expo as it is always very well attended by the auto aftermarket industry, technicians and workshop owners. This year more than 13,000 people attended over the three days.

“By coming to the AAAExpo, we can guarantee that we will meet with all or our customers, from the larger franchises like Repco and SuperCheap to workshops and smaller stores,” HPP Lunds National Sales Manager, Ben Leonard, said.

“It is one of the most important business showcases for our line of products.”

Knowing how important this event is for the industry, HPP Lunds has been a regular attendee and this year the show was a great success as always, with plenty of positive feedback received and great recognition of JB Weld and Lunds 4WD products, among others.

For more information, visit www.hpplunds.com.au or call Ben Leonard on 07 3722 1111.

PRODUCTS 33 Australian Automotive Aftermarket Magazine June 2024

TAG AVAILABLE IN WESTERN AUSTRALIA

Towbar Joe opens Midland Towbars to service Perth customers

Towbar Joe recently announced the opening of its newest distribution centre, Midland Towbars, to service its Perth customers.

As its name suggests, it is located in the suburb of Midland and will stock an extensive collection of TAG product.

The TAG range includes both standard and heavy-duty towbars along with its new Extreme Recovery (XR) towbars, galvanised steps (rear step combos) for commercial vans, CURT towing accessories and a huge range of ‘plug and play’ trailer wiring harnesses.

Midland Towbars states that its products can enhance your vehicle’s towing experience.

“Discover the remarkable advantages of using Midland Towbars to accessorise your vehicle. Unlock the full potential of your vehicle’s towing capabilities with our large range of reliable brands,” Midland Towbars’ Joe Nistico said.

“Explore our wide range of top-quality towbars including Boronia Towbars Australia, TAG, Hayman Reese, Parkside, TrailBoss and more.

“But it doesn’t stop there, we also have every trailer adaptor combination, bike racks, electric brake control units, hitch tongues, weight distribution kits, jockey wheels, hitch and trailer locks and so much more.

“So whether you’re an avid traveller, camper, or simply in need of some tips for optimal usage to suit your specific needs, Midland Towbars has got you covered. Maximise your vehicle’s potential today and experience safe and efficient towing like never before with good old fashioned service.”

For more information visit www.midlandtowbars.com.au

ZF UNVEILS SMART SEAT BELT TECHNOLOGY

The company says the new system will significantly improve safety

The new seat belt system from ZF Passive Safety Systems will significantly improve the belt force limitation by adapting to the size and body weight of the vehicle occupants.

At the core of the technology is the Multi-Stage Load Limiter (MSLL), which is primarily responsible for the individual system adjustment.

It helps to further reduce the consequences of accidents for all occupants and enables vehicle manufacturers to meet the increased requirements of the NCAP Roadmap 2030.

The innovative approach of this technology lies not only in the individual control options of the component itself, but also in the extended possibilities for interaction with other safety systems.

This turns the seat belt with the MSLL switchable force limiter into an intelligent, flexibly controllable safety device.

Modern restraint systems already intervene in accidents at a very early stage. In the event of an unavoidable crash, the belt tightens around the body before the crash (pre-tensioning) to reduce belt slack and decelerate it in a controlled manner after the impact and finally transfer it forwards into the airbag.

The systems are based on representative, standardised test subjects (dummies). However, in the future, the NCAP crash test will require even better protection for individual vehicle occupants.

“The demands on the adaptivity of safety systems are increasing - both in the expectations of end customers and in the NCAP test criteria. Our new belt system makes it easier for vehicle manufacturers to meet the increased requirements and specifically reduces the consequences of accidents by adapting even better to the occupant,” said Rudolf Stark, Head of ZF’s Passive Safety Technology Division.

In order to reduce the forces acting on the body in the event of an accident, many seat belt systems already have a two-stage controllable load limiter (SLL), which was an important step towards adaptivity.

To provide even more flexibility, ZF now offers its belt tensioner with multiple switchable load limiter (MSLL).

The MSLL has a multi-stage design and can vary the restraining forces even better over the entire course of the crash.

The system makes it possible to respond individually to people of different stature and to control the belt forces appropriately.

In the future, the path to more variability in belt forces will lead via the sensory recording of the interior in order to recognise even better which people are sitting where and which belt forces are to be applied individually in the event of a serious or minor collision.

Various sources will be used for this - in addition to interior cameras, which, for example, detect when the driver operates the infotainment with their righthand or turns their head towards the rear occupants, the seat belt system itself can provide valuable information.

This is because the sensors in the belt can measure the belt pullout length and thus allow conclusions to be drawn about body circumference and therefore stature and weight.

In addition, there is the link to the active safety systems and their sensors outside the vehicle, from the camera to the radar.

For the networked restraint system, for example, it is important to know from which direction an impact is coming.

In this way, the MSLL can offer small and light people better adapted individual protection in the event of moderate accidents (with impact speeds of up to 35 km/h). This applies, for example, to children in the rear seat.

Older people, who have a higher risk of injury due to age dependent changed bone structure, can also benefit from this.

In addition, the system also potentially improves occupant safety for heavy people in overload accidents (with impact speeds above 56 km/h). For further information on ZF in Oceania, and its products and services, please visit www.zf.com/au

PRODUCTS 34 Australian Automotive Aftermarket Magazine June 2024

PRODUCTS

ESSENTIAL EQUIPMENT AND TOOLS

AutoTest says you should consider these tools when kitting out your automotive workshop

Embarking on a career as a mechanic can be both rewarding and challenging.

If you are considering starting your own service repair business, it opens doors to specialisation and control over your professional path.

AutoTest supplies the following information as a guide on key steps, what equipment you may need, and crucial considerations to make your venture successful.

• Formulate a solid Business Plan: begin with a well-thought-out business plan encompassing advertising strategies, capital requirements, and specific start-up costs. Whether you choose to start from scratch or acquire an existing workshop, having a clear roadmap is essential.

• Location matters: selecting the right location is pivotal for success. Workshops near highways or in bustling city centers tend to thrive. If you are opting for a new space, factor in lease costs and potential monthly expenses.

• Lease vs buy equipment: consider leasing equipment to save on initial costs. The size of your operation will determine leasing expenses. Carefully weigh the pros and cons of leasing versus buying, keeping in mind the number of vehicles your workshop can service simultaneously.

• Specialisation vs generalisation: decide on

the services your workshop will offer. While specialising, for example in roadworthy inspections, can enhance credibility, offering a range of services might attract a broader customer base. Craft a business plan that aligns with your goals, remembering that profitability may take months to a year.

• Diagnostic tools are key: modern vehicles rely heavily on computer systems, necessitating advanced diagnostic tools. For governmentsanctioned roadworthy inspections, ensure your equipment can transmit results directly to the required authorities. Regular maintenance and calibration are crucial for compliance.

• Mandatory inspection tools: AutoTest recommends you equip your workshop with tools such as a light transmission meter, measuring equipment, wheel chocks, and more. Specific tools are required for inspecting vehicle’s underbody, headlamp aim, and brake system operation. Additionally, mandatory tools for trailers should be in place for certain vehicle types.

• Basic tools for vehicle inspection and repair: basic tools like wrenches, screwdrivers, drills, and jacks are essential for the removal and refit of vehicle systems. While high-tech diagnostic tools are crucial, traditional tools remain indispensable for fixing identified issues.

PROMEK SERIES AND MEKATRAX BRAKES

Offering advanced performance for 4WD and high-performance vehicles

The Delios Brakes Promek Series is designed and engineered to deliver outstanding performance tailored to the needs of 4WD and highperformance vehicles.

Whether navigating challenging terrains, enduring adverse weather conditions, or handling heavyduty applications, Delios says the Promek Series excels in every aspect.

Exceptional stopping power

The Promek Series, incorporating the Carbon Advantage formula and Symmetrex Technology, is built to handle challenging road conditions, particularly the rough and demanding environments encountered by heavy vehicles carrying substantial loads.

Paired with the Delios Mekatrax 3 brake pads, which utilise a fusion of fortified metal and carbon, Delios says they provide instant stopping power even when cold.

It states this combination ensures efficient heat dissipation and robust construction, meeting all the rigorous demands of performance and avid 4WD driving.

Designed for Tough conditions

Promek Series brake discs are specifically designed to withstand any road conditions, especially the challenging environments faced by heavy-duty vehicles.

Delios says that with their exceptional stopping power and efficient heat management, these

• Additional useful tools: AutoTest says you should consider adding tools like a brake-fluid tester, suspension tester, and emissions analyser to enhance your workshop’s capabilities.

AutoTest Products, along with its network of distributors, offers a range of automotive testing and diagnostic products.

From brake testing to suspension analysis, it says its state-of-the-art tools can enhance the accuracy of your results, ensuring compliance with safety regulations.

For more information, contact AutoTest Products at 03 8840 3000 or visit www.autotest.net.au

brakes deliver consistent performance in extreme conditions.

The durability and longevity of Delios Brakes are said to be highly valued, particularly by 4WD vehicle owners who appreciate their robustness and effectiveness in off-road and adverse weather conditions.

Delios Brakes says the Promek Series is a great choice for those seeking reliable and highperformance braking solutions, stating their combination of safety, longevity, and exceptional performance makes Delios Brakes an excellent investment for drivers looking to enhance their driving experience.

For more information, visit www.deliosbrakes.com

37 Australian Automotive Aftermarket Magazine June 2024

STM FLUID SOLUTIONS

The company has a keen focus on innovation when it comes to fluid transfer solutions

STM, a leading provider of fluid transfer solutions, is committed to equipping workshops with tools they need to operate at peak performance.

From its ever-reliable hand and air-operated pumps for effortless fluid dispensing to the high-quality waste oil drainers and fluid transfer system kits that minimise mess and maximise convenience, STM says it addresses every aspect of the automotive workshop fluid transfer process.

“Fluid transfer might seem like a basic task in the automotive sector, but it is a crucial one,” STM National Sales Manager, Geoff Manley, said.

STM had its range of products on-show as part of the Australian Auto Aftermarket Expo recently and says the event proved to be a resounding success, generating a wave of positive feedback from attendees eager to explore the company’s latest advancements in fluid transfer solutions.

STM explains that its stand transformed into a hub of efficiency and expertise as visitors flocked to experience its comprehensive range of products, all designed to streamline and simplify workshop processes.

“We were delighted to share our expertise with visitors, answering their questions and educating them on solutions that can optimise their workflows and save them valuable time and money,” Geoff said. Among the products captivating the audience were STM’s well-established favourites, which STM says are renowned for their reliability and durability.

The user-friendly hand pumps and airoperated pumps showcased their efficient fluid dispensing capabilities, while the waste oil drainers demonstrated their ability to streamline oil changes and minimise spills.

STM says durable fluid transfer systems and oil jugs further solidified its commitment to providing workshops with complete solutions that enhance efficiency and convenience.

STM states that its successful showing at AAAExpo reinforces its position as a leading partner in the automotive aftermarket industry.

By keenly focusing on user needs and delivering high-quality, efficient solutions that address realworld workshop challenges, STM says it empowers workshops to operate at peak performance.

It states, “this unwavering commitment to innovation ensures that automotive professionals have the tools they need to navigate the everevolving landscape of the industry.”

For more from STM, visit www.stm.net.au

PRODUCTS 38 Australian Automotive Aftermarket Magazine June 2024

SCHAEFFLER STRENGTHENS ITS THERMAL MANAGEMENT BUSINESS

New portfolio of INA auxiliary water pumps released

Schaeffler’s Automotive Aftermarket division is expanding its product portfolio under its INA brand to offer electric auxiliary water pumps in proven quality to leading OEM standards.

Owners of combustion engines, hybrids and electric vehicles can now benefit from this aftermarket solution, which offers broad car park coverage of over 50 million vehicles from various well-known manufacturers.

New requirements for cooling systems

Efficient and reliable cooling solutions are key in ensuring optimum operating temperatures and thus reducing the thermal load on critical components. The thermal management system is becoming even more important as the electrification of car parks increases, due to the growing demands placed on the cooling system from a vehicle perspective and the increasing complexity of the system at the same time. For these reasons, auxiliary water pumps play a major role in after-run, fuel, and turbocharger cooling.

They are also essential for cooling the high-voltage battery and the inverter in hybrid and electric vehicles.

“The launch of our auxiliary water pump program represents an important milestone for us as we continue to focus our thermal management program towards the future,” Schaeffler Automotive Aftermarket Head of Product Management Powertrain Systems, Maik Evers, said.

“With our new portfolio of high-quality auxiliary water pumps, we offer professional repair solutions for a large number of vehicles that guarantee maximum functionality and reliability.”

Extension in two steps

Initially, Schaeffler is launching eleven INA auxiliary water pumps, which have been developed for many high-volume vehicles from well-known manufacturers such as Toyota and Volkswagen. The range will be continuously expanded over the course of 2024 and into the upcoming years.

The highlight of the initial portfolio is a pump for Toyota, Volvo, and Lexus models, which is used for hybrid inverter cooling (article number 539 0006 10).

Other pumps with a focus on the Volkswagen Group cover the essential areas of additional cooling of the cooling water circuit and after-run cooling when the combustion engine is switched off (article numbers 539 0010 10 and 539 0014 10).

For more information, contact Schaeffler Australia Automotive Aftermarket Customer Service on aftermarket.service.au@schaeffler.com or 02 8977 1068.

PRODUCTS 41 Australian Automotive Aftermarket Magazine June 2024

YOUR CAR CARE NEEDS COVERED

Unique Auto Parts stocks a range of car care products

Even though Unique Auto Parts is known for supplying replacement parts for Mercedes Benz, BMW, Volkswagen, Seat, Skoda, Audi, Volvo, Peugeot, Renault, Porsche, Citroen, Land Rover, Range Rover and Mini, it also stocks a number of car care products including cleaning products and other workshop consumables.

Included in the range is the recently relaunched Triplewax line which offers complete cleaning solutions for both the interior and exterior, while the new packaging has been designed to reduced waste.

Unique Auto Parts says Triplewax has modernised and added to its line, which now includes wash and wax car shampoo, Snow foam (for use with pressure washers), liquid gold car shampoo, fast wax, ceramic wax, bumper shine, and waterless wash.

For the interior there is a range of leather cleaners and conditioner and interior sprays effective on seats, carpets, roof linings, and all areas of upholstery and interior trim. There are also separate sprays available specifically for glass and dashboards.

In addition to car care and cleaning products, Unique Auto Parts also stocks a large range of sponges, PVA Chamois, polishing cloths, and polishing cloth applicators.

Unique Auto Parts says it also has all the consumables needed to keep your vehicle running in tip top condition including brake and part cleaner, silicone spray, battery terminal cleaner, carb and intake cleaner, copper spray cleaner, electrical contact cleaner, tool cleaner, engine starter and multi -purpose spray cleaner.

These products are in addition to the everpopular engine cleaner and degreaser, DPF cleaner and complete fuel system cleaner (for diesel engines).

Using a high-quality coolant is another surefire way to show your car your care and Unique Auto Parts says it stocks the best quality Bluecol coolants which not only meet OEM requirements but are designed and specifically formulated for European makes.

All these car care items, workshop consumables

and coolants as well as a wide range of replacement parts are in stock in all five of Unique Auto Parts branches, located around Melbourne, Brisbane and Perth.

Unique Auto Parts says delivery is quick and efficient using its own fleet of delivery vehicles as well as a reliable network of couriers for overnight and interstate freight.

Visit www.uniqueautoparts.com.au or call 1300 864 864 for more information or to be connected to your nearest branch.

PRODUCTS 42 Australian Automotive Aftermarket Magazine June 2024

PRODUCTS

DIAGNOSE WITH MOUNT AUTO EQUIP SERVICES

A range of diagnostic equipment is available

With the drastic changes and push towards new technologies and more complex vehicle systems in the industry, workshops need their diagnostic equipment to be more adaptive now than ever before.

The surge in Electric and Hybrid vehicle sales in Australia means preparations must be put in place now to ensure suitable diagnostic tooling is field ready and accessible.

To stay ahead of this curve, Mount Auto Equip Services says it offers a solution, providing diagnostic tools to match the latest vehicular technology.

Amongst its range are diagnostic scan tools which are Hybrid and EV ready, hybrid and electric vehicle oscilloscope kits and accessories, insulation test equipment, high voltage CAT III and CAT IV multimeters and milliohm test equipment, and also the latest in advanced driver assistance system ADAS calibration processes.

Mount Auto Equip Services says Pico Technology UK, the “world’s largest automotive oscilloscope, NVH and electronic test equipment supplier for most major car, truck and off road equipment repairers,” has responded to new EV challenges from vehicle manufacturers by developing some exciting new technologies considered essential for the huge growth in electric and hybrid vehicle testing. This technology is now available to the aftermarket.

Mount Auto Equip Services explains that the Pico Milliohm and Motor tester is a new, exciting

addition to the product range that brings the most precise diagnostic results during low resistance testing.

The tool can test the windings of a three-phase electric motor in under a minute and with accuracy down to 0.1 milliohm. All of which is in real time and is all accurately compensated for temperature using the included sensor.

Various selections of hybrid and electric specialist tooling is also available, including insulation test meters to allow testing of the high voltage wiring found on high voltage vehicles, the two pole tester to safely check for the presence or absence of voltage up to 690v AC and 950v DC, current clamps to test hybrid and EV electric motor current, or the 25MHz 700v differential oscilloscope probes to measure signals not referenced to ground using a standard earthed oscilloscope such as the Pico.

These products can either be bought separately or found in Mount Auto Equip Services’ tailored four channel Pico EV Kit or EV upgrade kits, allowing you to add on to your current Pico 4425 or 4425a models.

Mount Auto Equip Services explains the Pico EV kit features more than 30 separate attachments and probes to give you the greatest manoeuvrability in an all-in-one professional solution, stating that the Pico EV Kit is indispensable for those keeping at the forefront of the automotive trade, looking to welcome the latest drivetrain solutions on our roads.

The company notes that the need for upgrading diagnostic scan tools to competently maintain

STERLING PARTS HELPS YOU SHINE BRIGHT

When the sun goes down, your lights shine on – Sterling Parts says it is right there with you

Sterling Parts, a leading provider in aftermarket automotive parts, says it is proud to highlight its wide range of lighting products, stating that from the front to the back, the road ahead has never looked so bright.

Sterling Parts’ wide range includes all types of standard lighting for all kinds of models.

Whether you are in need of head lights, tail lights, guard repeaters, or fog lights, Sterling Parts says it has got you covered.

You will even find lights amongst its assortment of door mirror assemblies, ensuring every corner of your vehicle remains illuminated for optimal safety and visibility.

Sterling Parts states it is focused on staying ahead of the curve by updating its offerings every day to meet the demands of the ever-growing market of new models.

Beyond lighting, Sterling Parts’ commitment

to aftermarket parts extends to auto electrical systems as well, from the aforementioned door mirror assemblies to window regulators, window switches, and blinker switches.

With new cars being engineered every year, there are more sensors in more parts of your car than ever before, from wheel hubs to engine mounts to control arms.

Sterling Parts states its electrical range is designed to keep your vehicles running reliably and smoothly, long into the night.

Convenience and experience come first when you are looking for replacement parts and bearing this in mind, the Sterling Parts catalogue is available to the public at all times.

With new parts constantly being sourced, Sterling Parts explains it is backed by a dedicated team focusing on quality control and as a result, all electrical and lighting products are backed by a

and repair the modern vehicle is always most important as the vehicle systems are constantly upgraded.

As such, Mount Auto Equip Services offers a number of advanced options to manage this new wave, including the Zenith Z5 and Z7 Oceania diagnostic interfaces and software, or the Bosch KTS560/590 with Esi(Tronic) 2.0 software and their latest hybrid and electric vehicle testing capabilities.

These flagship products are equipped with SGW (secure gateway) access solutions and are compatible with the latest DOIP and CAN-FD protocols now used by vehicle manufacturers. With these products, high voltage battery SOH State of Health and SOC State of Charge testing, motor phase UVW current graph and recording, Li battery temperature monitoring can all be easily performed whilst accessing a broad range of diagnostic information and technical resources. For more information, please contact Mount Auto Equip Services on 02 9905 8055 or sales@maeservices.com.au or visit www.autoequipment.com.au

12-month warranty, offering peace of mind for the journey ahead.

Sterling Parts was recently at the AAA Expo alongside industry peers for the second time.

The team used its stand to demonstrate firsthand what sets them apart, to allow attendees to explore new products, and demonstrate the Sterling Parts difference.

Sterling Parts says that when working with its team, reliability is not merely a promise, it is a steadfast guarantee that you can rely on.

For more information, visit www.sterlingparts.com.au

45 Australian Automotive Aftermarket Magazine June 2024

NEW FROM AEROFLOW

A range of new products have been introduced to the market by Aeroflow

Since 2010, Aeroflow Performance Products has grown to design and manufacture close to 13,000 quality products. Amongst the latest releases are the following products.

68mm Bosch Drive by Wire Throttle Body

The Bosch Motorsport drive-by-wire (DBW) electronic throttle bodies are designed to control the fresh air delivery into the engine electronically replacing the mechanical linkage from the accelerator pedal.

This DBW setup will require three things to make it work:

1. An accelerator pedal module (Sold Separately 0 280 755 05),

2. A throttle valve that can be opened and closed by an electric motor (DBW) and

3. A powertrain or engine control module (PCM or ECM) either factory or aftermarket.

The DBW will work with all applications with flexfuels, CNG and LPG if they are injected in the air stream after the throttle body.

The DBW is great for custom applications when a

large throttle body is required with either 68mm, 74mm and 82mm versions available to suit various engine capacities.

Throttle Position Sensor to suit GM

Aeroflow Performance says its GM Original Equipment Throttle Position Sensor (TPS) is the recommended replacement for your GM vehicle’s original component.

The TPS reports the throttle position to the engine control module, which uses the signal to adjust fuel delivery and ignition timing.

The TPS is an equivalent component to AC Delco Part Number 17123852. Plug and pins sold separately (AF49-1520).

Throttle Position Sensor suit Ford

Aeroflow Performance says its Ford Throttle Position Sensor (TPS) is the recommended replacement for your Ford vehicle’s original component.

The TPS reports the throttle position to the engine control module, which uses the signal to adjust fuel delivery and ignition timing.

The TPS is an equivalent component to Ford Motorcraft Part Number E6AZ9B989C.

Universal Bosch Knock Sensor

This Bosch universal knock sensor is used in performance engines to detect knock through your compatible ECU.

This knock sensor can be used in a variety of applications that use a two-pin knock sensor. Plug and pins sold separately under AF49-1524 Bosch / Jetronic.

Female -3AN to Male -3AN Extension

This extension has a -3AN female on one side and male -3AN flare end on the other end. This makes it great for custom applications that require -3AN fittings to be spaced out for clearance. These -3AN extensions are one-inch (25mm) in length. For more information, visit www.aeroflowperformance.com

PRODUCTS 46 Australian Automotive Aftermarket Magazine June 2024

WORKSHOPS BENEFIT WITH BILSTEIN

Bilstein says it covers more than 95 percent of the European aftermarket segment

Bilstein says it scores with an outstanding market share in terms of original equipment – from air suspension systems, electronic dampers and gas pressure shock absorbers to performance applications – for well-known European premium brands such as Porsche, Mercedes-Benz, BMW, Audi, Jaguar and Land-Rover, which also results in what it describes as “unrivalled coverage” of more than 95 percent in the European aftermarket segment.

For workshops, Bilstein notes it is not just the high coverage that counts, but also the implemented technology and the quality – especially in the European premium segment.

It explains B4 OE replacement range corresponds 1:1 to the OE specifications and is developed and manufactured by the same minds and hands as the OE products – without compromise to quality.

Many Bilstein innovations, which are also used in series production, are patented, such as the DampMatic mechanical shock absorber adjustment, which can be found in some MercedesBenz models (e.g. W205 or W253).

Thus, the same damping characteristics as in series

production can only be maintained if Bilstein B4 shock absorbers are used again for replacement.

As European vehicle types are often used for many years, Bilstein also offers a comprehensive range for older models, even if they have already achieved classic status.

On the other hand, Bilstein states its knowledge and development expertise pay off particularly in the further development of the product portfolio for current applications, because state-of-the-art technologies can be incorporated into the B4 OE replacement range with “unrivalled speed.”

Bilstein says using its spare parts therefore ensures the perfect driving experience, for which European brands in particular are renowned, is retained without restriction.

The company further notes its suspension expertise also pays off for those who want a little more. Thanks to extensive road tests on the world’s most difficult race track – the Nürburgring – and its own test programmes, Bilstein offers a comprehensive performance range with several product lines to optimally meet the various demands placed on a sports suspension. It says the same quality

standards as for OE products also apply to the Bilstein Performance products.

For workshops dealing intensely with European vehicles, Bilstein says “there is hardly any alternative to Bilstein if they want to give their discerning customers the same driving experience as ‘ex works.’”

The Bilstein Academy offers e-training courses and a virtual training room to empower them to confidently handle the sometimes complex suspension technology of these vehicles.

In addition to providing direct information, Bilstein dealers also offer on-site product training to keep the knowledge of workshop teams up to date. For more information, visit www.bilstein.com

Photo: Copyright Bilstein 2024.

PRODUCTS 49 Australian Automotive Aftermarket Magazine June 2024

FLYWHEEL GRINDERS AND CLUTCH TOOLS

Australian Clutch Services (ACS) says it is a specialist in standard replacement and performance upgrade clutch kits and components for everything from passenger cars and trucks through to agricultural equipment and marine applications.

As a major supplier to the trade throughout Australia, New Zealand, the US and Europe, ACS says its range of clutch kits and components is one of the most comprehensive available anywhere in the world.

Alongside its range of clutch kits, accessories and hydraulics, ACS also offers specialist tools and equipment to support workshops.

Included in this tool program is the ACS Flywheel Grinder.

These machines are ideal for workshops and distribution outlets looking to expand their capabilities in their local market and take on new jobs whilst supporting their clutch sales.

The grinders on offer are manufactured in Italy and include features such as a powered head for ease of use, splash and safety guard, cooling plant with pump and settling tank and a variety of support components to allow for various flywheel designs.

The grinders have a maximum grinding diameter of 630mm making them suitable for most flywheels including heavy commercial.

ACS also offers a variety of optional accessories with the grinders including grinding stones, cutting tips, dressing wheels, pressure plate clamps, small hole flywheel adaptors and radius cutters.

“Our flywheel grinders are the ideal addition to businesses looking to expand their markets and take on new jobs in the industry,” ACS Sales Manager, Colin Jevons, said.

“Not only are they great for workshops that do a lot of clutch replacements allowing these to be completed in-house, but they also provide an opportunity to provide this service in their local market, resulting in an additional source of income.

“We have seen customers expand their sales of clutch kits after installing a flywheel grinder due to offering a one stop solution for mechanics in their area.”

ACS says that flywheel grinding is a vital part of the clutch installation process.

“Grinding the surface of the flywheel is an absolutely critical part of any clutch installation if reusing the existing flywheel,” Colin said.

“It provides a new surface for the friction disc to bed into and is vital to avoid issues with shudder or slipping when installing a new clutch.

“Grinding the flywheel surface ensures that the clutch can deliver optimal operational performance and drivability whilst limiting any chance of premature clutch failure or potential warranty issues.”

Also included in the ACS tool range are several specialist items, including Dual Clutch Transmission removal and installation tools which are available for hire through the ACS tool hire program.

For more information about the ACS flywheel grinders or to get a quote, please visit www.australianclutch.com.au

PRODUCTS 50 Australian Automotive Aftermarket Magazine June 2024

PRODUCTS

PHILIPS EXTENDS ITS POPULAR DIRECT-FIT LED RANGE

The WeatherVision LED has been introduced

Designed to colour match halogen bulbs but jampacked with LED performance technology, Philips says its Ultinon WeatherVision LED delivers the classic warmth of a 3500k light while providing up to 150 percent more light on the road for better visibility.

With the reliability you would expect from one of the world’s top 50 global brands known for its lighting innovation, Philips says its Ultinon WeatherVision bulbs are meticulously manufactured to OEM standards and are fitted with quality Lumileds LED chips.

Philips Sales and Business Development Manager ANZ, Reece Walker, says the compact design of the range makes it a great plug and play alternative to halogen.

“Similar to our Ultinon Access product range, WeatherVision LEDs feature an easy to fit centre ring the same size as a halogen making them compatible with a wide range of car makes and models,” Reece said.

Projecting an elegant, halogen-like glow at 3500 Kelvin, Ultinon WeatherVision reportedly gives vehicles a timeless style while offering the extra brightness of LED. Philips says this translates to more comfortable vision in difficult weather conditions, such as rain and fog, thanks to reduced glare.

Ultinon WeatherVision LED bulbs are equipped with high-luminance and a powerful light engine that shine significantly brighter than competitor products of its category.

The bulbs have been manufactured with a precision LED focal position, replicating that of an OEM halogen, to ensure the light emits on the road where you need it, and not causing glare to oncoming drivers.

Powerful LEDs produce more heat, which can reduce light output and shorten bulb life. The best LED lamps manage heat effectively.

Philips says its Ultinon WeatherVision LEDs are equipped with AirCool, an advanced heat management system created by Philips, featuring an innovative heatsink design. AirCool dissipates heat fast, providing problem-free performance.

Similar to the newly launched Ultinon Access LED range, Ultinon WeatherVision come with Philips’ twoyear, “no fuss” warranty and is available through Philips resellers nationwide.

For more information, please visit www.philips.com.au

14TH EDITION AEROFLOW PERFORMANCE CATALOGUE RELEASED

Almost 13,000 products are included in the latest edition

With the addition of 32 new pages and more than 1,100 new part numbers since the release of the last edition of its catalogue, Aeroflow Performance Products says it continues to push boundaries.

Born from a passion for cars, Aeroflow has evolved since 2010 to offer nearly 13,000 top-tier products it says are designed and manufactured with excellence in mind.

From fittings and hoses to fuel systems, air filters, and beyond, Aeroflow Performance says its comprehensive range caters to enthusiasts across the globe.

It states that its team proudly serves the diverse needs of the global market, from hot rods to drag racing, speedway to street machines, and beyond – including JDM, sport compact racing, road racing, rallying, tractor pulling, offroad racing, motorcycles, and marine markets.

Based in Huntingwood, Sydney, Australia, Aeroflow Performance’s roots remain firmly planted in delivering quality parts and unbeatable value.

As a family-owned business, Aeroflow Performance says it is driven by a commitment to excellence,

exceptional service, and an unwavering love for the performance industry.

The company says, “at Aeroflow, we don’t just meet standards; we surpass them. Our products combine form and function seamlessly, ensuring every purchase exceeds expectations.”

With a global distribution network and ample inventory, Aeroflow says it is always within reach, “anytime, anywhere.”

Printed catalogues are due late June 2024.

For more information, visit www.aeroflowperformance.com

53 Australian Automotive Aftermarket Magazine June 2024

2024 AUSTRALIAN AUTO AFTERMARKET INNOVATION AWARDS

AAAA Most Innovative New Aftermarket Product - Performance

The competition for the AAAA Most Innovative New Aftermarket Product - Performance award was exceptionally close with six entries in total from six AAAA members. In this issue, we take a look at the entrants who vied for this award including the winning Garrett G-Smart Module from Garrett Advancing Motion.

Garrett Advancing Motion - WINNER

Garrett G-Smart Module

Garrett says its G-Smart Module is a great example of modern innovation, offering drivers unparalleled insights into their vehicle’s power dynamics. At its core, the G-Smart Module represents a convergence of cutting-edge technology and user-centric design, revolutionising the way drivers interact with their turbochargers and unlocking new dimensions of performance optimisation. Not only is this module looking to empower users with data and insights, but it also aims to improve serviceability and profitability for Garrett and its distributors, by streamlining diagnostics and improving warranty response. One of the key innovations of the G-Smart Module is its real-time performance monitoring capabilities. By leveraging Bluetooth technology and the G-Smart application, users can access live turbo speed and boost pressure readings directly on their mobile devices. This real-time feedback allows drivers to make informed decisions about their driving behaviour and turbocharger operation, optimising performance and efficiency on the go.

For more information, visit www.garrettmotion.com

Valvoline

Hybrid Vehicle Engine Oil

Valvoline explains that oils designed for Internal Combustion Engines simply don’t work as well in Hybrid engines. Hybrid engines run cooler, and they start and stop more frequently as power switches from petrol combustion to electric. This causes a build-up of unburnt fuel and condensation within the engine itself and that fuel and water can cause rust and corrosion while accelerating wear and friction and can also increase sludge – all of which damages the engine, causing costly repair bills. Valvoline Hybrid was specifically engineered and tested for superior hybrid performance. There are two crucial elements: an Anticorrosive Shield plus Trap and Lock Technology. The Anticorrosive Shield provides enhanced protection from rust and corrosion, while the Trap and Lock technology prevents damage from fuel and water. Valvoline states that no other oil has Trap and Lock technology, explaining that this innovation is unique to Valvoline and trademarked.

For more information, visit www.valvolineglobal.com.au

Pedders Suspension and

Brakes, Mustang Rear Electric Park Brake

Pedders Suspension and Brakes says its electric park brake for Mustang provides enhanced control and performance, allowing drivers to engage and disengage the brake more precisely. This can contribute to improved handling and overall driving experience. The more important performance advantage is the increase to a four-pot caliper. This increased surface area helps generate more friction between the pad and the rotor, giving you more power from the standard one pot original equipment version. Meanwhile four piston calipers generate more consistent pressure (clamp force) to both brake pads across a greater surface area of the brake pad. Rotor dimensions are also increased from 330 to 355mm in diameter and 25 to 32mm in thickness. The vented opening is also increased from 10 to 17mm. By combining advanced technology, safety features, ease of installation, and a seamless integration with OEM standards, Pedders says this product provides Mustang owners with an innovative and upgraded driving experience. For more information, visit www.pedders.com.au

54 Australian Automotive Aftermarket Magazine June 2024
AWARDS
INNOVATION

INNOVATION AWARDS

Whiteline Suspension,

Whiteline VB WRX Grip Series Kit

The Whiteline VB WRX Grip Series Kit is a meticulously designed ensemble of sway bars, coil springs, and polyurethane bushings, addressing the Subaru VB WRX’s understeer tendency. The kit enhances vehicle stability and handling without sacrificing safety or comfort, and unlike piecemeal upgrades, is said to offer a comprehensive solution to understeer and handling challenges. The sway bars, key to reducing body roll, are adjustable, offering personalised handling settings to suit diverse driving conditions and preferences. This adjustability, combined with the enhanced roll stiffness balance, significantly reduces understeer, allowing for a more responsive and engaging driving experience. The front and rear coil springs, designed to lower the vehicle’s centre of gravity, not only improve performance but also contribute to an aggressive, road-hugging stance, while the unique progressive rate coil design ensures aesthetics and handling are enhanced without compromising safety and ride quality.

For more information, visit www.whiteline.com.au

Castrol Australia, Castrol HYSPEC

Castrol’s HYSPEC standard is defined by 15 hybrid-relevant industry tests – supplemented by relevant bespoke tests where gaps existed within the suite of available industry bench tests –to create the world’s first hybrid performance standard for lubricants. For an oil to be certified as delivering against the HYSPEC standard, it was agreed a Castrol lubricant would need to demonstrate at least 25 percent benefit against the HYSPEC standard across critical areas. Following months of stakeholder engagement, comprehensive independent testing, and the reformulation of several existing product variants, in late-2023 Castrol was ready to launch HYSPEC. By January 2024 a total of eight product variants had been proven to deliver at least 25 percent benefit against the HYSPEC standard and these Castrol EDGE and MAGNATEC products variants now represent Castrol’s core offer for hybrid vehicles and provide workshops with a range that can meet the handbook requirements of nearly 100 percent of the hybrid carpark domestically.

For more information, visit www.castrol.com.au

Ryco Filters, Supercars Control Parts

Ryco developed a range of new filtration products specifically for the GEN3 Supercar program. Z928ST and Z160ST oil filters were tested on the respective GEN3 Supercar prototypes and eventually included in the control parts for racing. The Ryco SynTec premium oil filter removes 98.9 percent of contaminants and exceeds OEM specifications. The Z5000RP Ryco Performance Fuel Filter is the technical control fuel filter utilised by Supercars and instead of the coarse-particle pleated metal screens found in other fuel filters, includes a rolled element that filters down to seven microns at 98.67 percent efficiency. Meanwhile, the A5000R Ryco NanoCel High Efficiency Air Filter is made with fire retardant and hydrophobic nano-fibre media with a unique honeycomb pleating construction, incorporating seven sqm of filtration area providing over 20,000 lpm of air flow at 7,500 rpm in full throttle race conditions, ensuring fine dust environments and performance are no challenge.

For more information, visit www.rycofilters.com

For more on the awards, visit www.aftermarketawards.com.au 55 Australian Automotive Aftermarket Magazine June 2024

POWERING PROGRESS FOR MORE THAN 95 YEARS IN AUSTRALIA

To succeed, you must never stand still. This is the ethos behind Century Batteries’ success in Australia, having built its widely recognised blue and yellow batteries in Australia for over 95 years

It is no accident that Century make tough-asnails batteries that are genuinely designed for Australian conditions – it has been researching and developing battery technology for the better part of a century, after all.

Century says its ongoing commitment to new product development and innovation has ensured that its batteries are better suited to Australia’s extreme climate and harsh conditions and continue to set new standards in design and performance.

The Century Batteries journey began in the Sydney suburb of Alexandria with the introduction of Century’s first ever lead acid battery.

From humble beginnings in 1928, the product range has evolved from using hard rubber battery cases to the introduction of Australia’s only locally made Sealed Maintenance Free battery range; designed and built right here in Australia.

Today, Century builds more than 1.2-million batteries annually in its Queensland manufacturing facility, before moving them across the country via its extensive distribution network and an army of more than 7,000 retailers.

Investing in Australian manufacturing

Century Automotive General Manager, Shaun O’Brien, said manufacturing in Australia has helped Century stand apart.

“Our batteries are designed and made for Australian conditions,” Shaun said.

“For over 95 years we have really honed the experience and knowledge needed to develop products that can withstand the harsh and unique Australian environment.

“The brand is trusted because it is made by Australians, for Australians.”

With a workforce of more than 500 employees, Century remains committed to manufacturing in Australia and supporting local jobs.

“We’re on track to achieve a ‘Century’ in business in 2028,” Shaun said.

“And we’re proud to say that we’ve been supporting our fellow Australians throughout our entire journey.

“We recognise the importance of supporting local and reinvesting into the local economy.

“We use locally sourced components such as lead from South Australia, recycled components from

MEMBER FEATURE 56 Australian Automotive Aftermarket Magazine June 2024

New South Wales, and plastics and signage from Queensland.

“We are proud to support local jobs and the local economy wherever we can.”

Century Batteries: looking to the future

As you may have guessed, Century hasn’t gotten to where it is by sitting still.

Each year, Century invests significantly in research, development, and upgrades to its manufacturing facility to ensure its batteries continue to meet the needs of the marketplace and the next generation of vehicles.

This year additional multimillion dollar investments have been approved to upgrade the Queensland manufacturing facility’s technology and machinery, with further investments slated in the years ahead.

A newly constructed storage building allows Century to hold a larger stockpile of battery plates in close proximity to manufacturing lines, while an additional large building extension allows several manufacturing processes to be consolidated together for a greatly improved workflow efficiency.

A two-stage upgrade of the Lead Oxide Mill and

High Speed Wrapper machinery is also nearing completion, allowing the company to increase production output.

Century also takes its environmental obligations very seriously, with the finishing touches being put on its upgraded Trade Waste facility.

The system filters and treats all wastewater before it exits the site and boasts a 40 percent increase in storage capacity to ensure Century remains compliant during very large rain events.

Partnering

with Century Batteries

Century says the benefit of building batteries in Australia means that it has a more consistent supply of locally held stock throughout the year when some other battery importers might be struggling with instabilities in the global shipping market.

In addition, Century explains that its network of 34 distribution centres across the country ensures that there is a dynamic supply of stock to service your business and help your customers. Century’s comprehensive nationwide warranty also means that no matter where your customers travel across this vast land, support and assistance will be available locally should they require it.

In recent times Century has seen a resurgence of support for locally made products, with many consumers stating that they would be willing to pay more to purchase and support products which are Australian made – because the flow on effects for the Australian economy have never been more obvious.

Thanks in part to its Australian manufacturing facility, Century invests significantly into the local economy every year – with over 98 percent of components from its locally built battery range sourced from Australian suppliers.

To help your business keep pace with the latest changes and advancements in the automotive arena, Century says it also offers its partners access to a comprehensive online battery training program, regularly updated with the latest battery technology and training information to ensure your workshop is powered with the most upto-date information and skills when it comes to batteries.

Century’s ‘Battery Finder’ portal also enables you to quickly choose the right battery for any vehicle, and even provides fitment instructions and a time estimate for the work – making it easy for you to produce quick and accurate quotes to your customers.

For more information on Century Yuasa’s extensive range of products and to understand how your business can benefit from becoming a stockist, contact your local Century Yuasa representative on 1300 362 287.

For more from Century, please visit www.centurybatteries.com.au

MEMBER FEATURE 57 Australian Automotive Aftermarket Magazine June 2024

303 PRODUCTS TAKING CAR PROTECTION TO A NEW LEVEL

The company offers a range of premium quality automotive car care products

As any discerning car enthusiast will tell you, there are a multitude of exterior and interior protection products available to Australian motorists, but very few truly excel in quality and long-term effectiveness.

The United States manufactured 303 Products says its exterior and interior protection product range “leads the world in the science of surface cleaners and protectants.”

It explains these premium quality automotive car care products were derived from the development of the world’s first UV-screening surface treatments that were initially developed and perfected for NASA and the aerospace industry.

As a result of this world first surface protection technology, 303 Products says it has set the industry standard for total UV protection on virtually any surface.

There are three premium quality 303 vehicle detailing products available to Australian and New Zealand motorists, 303 Automotive Protectant, 303 All Surface Interior Cleaner, and the revolutionary new 303 Graphene Nano coating.

Unlike other interior cleaners, 303 says its All Surface Interior Cleaner can be used on almost any surface including vinyl, plastics, rubber, fabrics, leather and even on LCD screens.

It is gentle and safe, but still has the strength to

clean away tough stains. It lifts dirt from the surface when sprayed on and wipes off residue free. This product also helps to repel dust and dirt and leaves a clean natural appearance on the surface after its application.

After prepping the surface with interior cleaner, 303 Automotive Protectant can be applied to create a tough UV barrier protecting against the harsh Australian sun which over time can cause fading and cracking.

303 explains that its Automotive Protectant product restores lost colour and lustre from vehicle interior surfaces while also repelling dust, soiling and stains, stating that it “lasts up to four to ten times longer than competing products in the market.”

303 Automotive Protectant rejuvenates and protects tyres, bodywork, plastic bumpers, guard flares, trims and lenses, car bras, tonneau covers, chrome and alloy wheels, providing outstanding UV, dust and water resistance.

When combined with the revolutionary 303 Graphene nano coating, 303 says these products create new-look shine and long-term vehicle exterior protection for up to 12 months.

The most exciting new addition to the 303 Products automotive range takes car owners to the next step beyond ceramic, with the 303 Graphene Nano Spray Coating.

UPGRADE YOUR VEHICLE MONITORING

Hulk Professional Series has launched a new range of Analogue Gauges

The new range from Hulk Professional Series enables users to upgrade and enhance the monitoring capabilities of their vehicles.

Eight 12 Volt analogue units are featured within the range, with each gauge specialising on different areas of the vehicle and its performance. Each gauge is easy to read, displaying the relevant information clearly and accurately, and features 10 colour LED backlit options, allowing users to personalise their vehicle’s interior.

The five-level day/night dimming function allows users to easily adjust the brightness to match driving conditions, to enhance visibility during the day, and ensure optimal visibility at night.

Thanks to their compact and sleek design of 52mm / two-inches, Hulk Professional Series says the new analogue gauges fit seamlessly into vehicle’s dashboards.

For hassle-free installation, an electric sender is included with the gauges where applicable, which ensures compatibility and a seamless monitoring experience.

The new Fuel Level Gauge (HU8400) monitors the vehicle’s fuel levels to enable the user to make informed decisions regarding refuelling.

The Water Level Gauge (HU8402) monitors engine coolant temperature to prevent overheating and ensure proper engine function.

The Oil Temperature Gauge (HU8403) helps the user keep an eye on vehicle engine oil temperatures and detect potential engine issues, while the Oil Pressure Gauge (HU8406) enables the engine’s oil pressure to be monitored.

The Water Temperature Gauge (HU8404) is ideal for checking the engine cooling system and detecting any potential issues.

The Exhaust Temperature Gauge (HU8405) monitors the vehicle’s exhaust gas temperature to detect potential engine issues and is designed to operate in high temperatures with a thermocouple sensor.

The Boost Gauge Diesel (HU8407) when paired with the Boost Gauge Sender Unit monitors the turbocharger or supercharger’s pressure for optimal engine performance.

Transforming a matt shine to an outstanding gleaming shine, 303 says this state of the art vehicle protection product offers more than 12 months of premium protection.

This “unparalleled” chemical formulation actually lowers vehicle surface temperature, thereby reducing water-spotting.

The formulation sheds water quickly and can be used on any surface including wheels, trim and glass without leaving any residue. The 303 Graphene Nano Spray can also be applied in direct sunlight and on any colour vehicle.

303 says its products represent the new generation of car interior and exterior products that “need to be used to be believed.”

The 303 Products range is available from quality automotive aftermarket parts and accessories stores nationwide.

For more information, visit www.303products.com.au

Capping off the new range from Hulk Professional Series is the Voltmeter Gauge (HU8408) which provides real-time readings of the vehicle’s electrical voltage, allowing the user to monitor the health and performance of the battery and charger systems.

These new gauges and suited equipment are available now from Hulk Professional Series. For further information, visit www.cooldrive.com.au or contact a CoolDrive Auto Parts branch.

CAR CARE & ACCESSORIES 58 Australian Automotive Aftermarket Magazine June 2024

COOLDRIVE WELCOMES GYSCAP SUPERCAPACITOR BOOSTER

The GYS product range has expanded at CoolDrive

The family-owned CoolDrive Auto Parts has recently welcomed the GYSCAP 680E battery-less supercapacitor booster to its portfolio.

The GYSCAP 680E is available in two models, 12V or 24V for vehicles running two 12V batteries, with both utilising supercapacitor technology (without batteries) to provide instant starting power.

The units do this by using energy from a vehicle with the engine running to automatically charge themselves, subsequently using this energy to start another vehicle.

The GYSCAP 680E is fully autonomous and does not need to be connected to mains power, making

it ideal for mobile mechanics, recovery vehicles, or fleet operators.

Designed with battery-free technology, the 12V GYSCAP 680E is fitted with five supercapacitors and the 24V with ten, which guarantee a lifetime of 1,000,000 charge-and-discharge cycles.

The 12V delivers energy of 1,600A at start-up and 9,000A at peak, while the 24V delivers energy at 2,500A at start-up and 10,000A at peak.

Both units offer two start-up modes, automatic or forcing (SOS) for vehicles equipped with deepdischarge batteries, as well as three charging options.

Equipped with a smart starter management system, the GYSCAP 680E automatically detects any operating fault to protect against short circuits, polarity reversal, or wrong voltage selection, and alters the user for optimal safety.

The intuitive interface incorporates a digital display which shows the capacitor’s charge, and the vehicle battery’s state of charge and alternator, indicated by the LED bar graph.

Designed and made in France, CoolDrive Auto Parts says the GYSCAP 680E is incredibly robust and can be used in extreme environments, such as in the rain, snow, or mud.

It states the units are ideal for site use, and can be stored in any position, at any temperature ranging

from -40°C to +65°C for extended periods of time without the need for maintenance.

The 12V unit is lightweight at only 8.2kg and comes in a reinforced plastic shell with 100 percent copper cables, 25mm² cross-section and 170cm length, and fully insulated curved brass clamps.

The 24V unit is housed in a steel and aluminium shell, with 100 percent copper cables, 50mm² cross section and 2m length, and fully insulated clamps.

Also available from CoolDrive in the GYS range are the GYS DIAG-STARTIUM 3-in-1 advanced battery maintenance systems, its Flash Battery Support Units, and Powerduction Induction Heat Tool products.

For further information, please visit www.cooldrive.com.au

PROTX WORKSHOP CONSUMABLES RANGE GROWS

Amongst the new additions are the following products.

ProTX Microfiber Towel

This was the first product developed for the ProTX Towel range and has quickly become one of its most popular items.

With its multiple benefits, Cyclo Australia says it is not hard to see why, stating microfibre towels are the ideal cleaning tool for any workshop or household as the material is highly absorbent and light weight, allowing towels to dry quickly between uses. This microfibre towel has 50 sheets per roll that are soft, lint free, extremely durable and can withstand frequent use and washing, making it perfect for car detailing, polishing or cleaning windows.

ProTX Bamboo Towel

This is a strong, absorbent, and reusable material ideal for cleaning up spills, wiping down machinery and cleaning hands.

Bamboo is considered to be one of the world’s most sustainable materials. It is durable, eco-friendly, hypoallergenic, and incredibly soft.

ProTX Bamboo towels have 75 sheets per roll and Cyclo Australia says they are highly absorbent compared to fabric and paper towels. They are also quick-drying and resistant to odours, so they can be washed and reused multiple times.

ProTX Workshop Towel

Cyclo Australia explains this towel is stronger, more absorbent and durable than your average paper towel. It has a soft, smooth texture that doesn’t feel coarse on the hands like some paper towels and is coloured a bright orange that stands out and is easily visible. The Workshop Towel has 100 sheets per roll and is made from 100 percent polypropylene, a strong and durable material that is resistant to bacterial growth, making these hand towels long-lasting and resistant to tearing or ripping.

ProTX Magnetic Towel Roll Holder

Cyclo Australia says this is the perfect addition to the whole ProTX towel range, offering quick and easy access whether it is on a workbench or toolbox or even stuck to the side of a car.

The ProTX Towel Roll Holder is made from durable lightweight steel with a strong magnetic base perfect for sticking to any steel surface, including hoists, toolboxes, benches, outdoor BBQs and even fridges. The two adjustable magnetic holders will hold most paper and ProTX Bamboo, Workshop and Microfiber towel rolls anywhere they are needed.

Cyclo Chemicals Australia is located at Unit 2,19 Technology Circuit, Hallam VIC 3803 and is contactable on 03 9702 4314. Distributorship enquiries are welcome.

For more information, visit www.cycloaustralia.com.au

59 Australian Automotive Aftermarket Magazine June 2024
CAR CARE & ACCESSORIES
Cyclo Australia has announced the newest additions to the ProTX range for workshop consumables

CAR CARE & ACCESSORIES

NO DING: REVOLUTIONISING CAR CARE

Protecting vehicles and the environment

When every scratch and dent can diminish the allure of our prized vehicles, the importance of proactive car care cannot be overstated. As technology continues to advance, so do the means to safeguard our cars.

“No Ding is a company that stands at the forefront of this evolution with its groundbreaking product which “epitomises the latest in vehicle care innovation,” No Ding Founder and Director, Peter Agamalis, said.

“In an era where vehicles are not just modes of transportation but a product of appreciation, protecting them against inevitable wear and tear is paramount.

“No Ding is a leader of this mission, offering a multifaceted solution that transcends traditional car care methods, which is unlike anything else that’s currently on the market.

“With its exclusive Advanced Impact Absorption technology, No Ding provides peace of mind for car owners with comfort knowing that No Ding

will shield their cars from dings, dents and scratches.

“At its essence, No Ding isn’t just a product – in a world where every scratch and dent tells a story, No Ding is the author of a new narrative, one where proactive preservation takes centre stage.

“It is crucial for people to know there’s now a solution to prevent vehicle damage. There’s nothing worse than returning to your car to find a nasty dent, which is why No Ding is so relevant.

“No Ding will become a must-have accessory as car spaces become a challenge or as cars become larger.”

Peter says the impact of No Ding goes beyond mere protection; stating it is about recognising the need to combat the ongoing mentality of using insurance as a means to resolve dent issues, as opposed to preventative measures.

“With No Ding, every dent prevented isn’t just a victory for vehicle owners; it is a triumph for the planet. It is about driving towards a future where sustainability isn’t just a buzzword – it will become a way of life,” Peter said.

“As we strive towards a future where sustainability and preservation reign supreme, No Ding is a pinnacle of innovation, transforming the way we perceive and safeguard our vehicles.

“No Ding isn’t merely a product; it is a testament to the evolving landscape of vehicle care of today.”

For auto retailers, insurance companies and consumers, Peter says embracing No Ding isn’t

just a business decision, it’s a commitment to providing customers with comprehensive care protection for their vehicles.

“By incorporating No Ding into their offerings, businesses can enhance customer satisfaction, cultivate brand loyalty, and tap into new revenue streams within the burgeoning vehicle protection market,” Peter said.

For more information, visit www.noding.com.au

FORMULA 1 ADDS A NEW COLOUR WAX TO ITS PRODUCT LINE-UP

HPP Lunds has been the exclusive supplier for Formula 1 car care products for many years

HPP Lunds says Formula 1 Auto Care products offer fast and easy solutions for cleaning, protecting, and restoring vehicles of any brand.

It states the high-performance line of interior and exterior washes, waxes, protectants and compounds use only the best ingredients, including #1 Grade Brazilian Carnauba Wax. The Formula 1 range of products is varied and includes ceramic liquid wax, ceramic spray wax and ceramic wash and wax.

Now the company has added a new line to its vast range with a spray Colour Wax which is available for black, silver, white, red, and blue paint finishes. HPP Lunds says these five colours will cover more than 85 percent of all auto paint finishes.

HPP Lunds says this product will restore a car’s paint finish using engineered colour pigments to restore colour, and a special nano polymer formula

bonds to the paint finish producing a brilliant, deep gloss shine and long-lasting protection. Alongside this new line are Formula 1 waxes including the premium grade Carnauba Wax that will give a deeper shine and longer protection, up to 12 months – this comes in a paste wax, liquid wax, and a spray.

Another is the company’s ceramic waxes that use an advanced crosslink polymer technology to chemically bond with the car’s paint. The hydrophobic surface is much better at beading water off the car and protecting against UV rays. Formula 1 also offers more than car paint cleaning products, it also offers a range of scratch removers, and headlight restorers, wheel and tyre cleaners, car interior cleaners and conditioning products, bug and tar removers, glass cleaners, and a range of accessories such as sponges, mitts, wands and microfibre towels.

Many of Formula 1’s products were a feature of the HPP Lunds stand at the recent Australian Auto Aftermarket Expo.

The Formula 1 catalogue is available to download from www.hpplunds.com.au/formula-1--car-care/

For more information, contact Ben Leonard at HPP Lunds on 07 3722 1111.

60 Australian Automotive Aftermarket Magazine June 2024

IOTTIE SMARTPHONE HOLDERS

iOttie says it is proud to offer “iconic products that simplify life”

iOttie – a leading mobile accessories company based in New York City – says it is always looking for meaningful ways to incorporate the latest technology into devices that not only improve functionality, but also elevate design.

By treating each new product as a work of art, iOttie says it hopes to change the way people interact with and feel about tech accessories.

Afterall, it asks: technology has become an integral part of our everyday lives, why shouldn’t it also be beautiful?

All iOttie products are 100 percent designed in house and every member of the team – from customer service reps to graphic designers –are encouraged to be a part of that product development.

iOttie smartphone holders offer a blend of practicality, safety, and technological integration, making them a valuable accessory while driving.

Key features and benefits:

• Easy one touch mechanism: the patented Easy One Touch Mechanism allows you to lock and release your smartphone in seconds with a quick one-handed motion.

• Universal mounting – customisable mounting for unobstructed viewing, including dashboard, windshield, air vent or cd slot. Qi-Certified wireless charging options are also available.

• Premium finish – award winning designs that gives you a sleek and premium accessory for your vehicle.

• Magsafe compatible – new range of Velox mounts designed for MagSafe compatible iPhone users. Wireless charging options also available.

• Two-year Limited Warranty: any product defects and failures under normal use are covered for two years under warranty.

For more information or for details on how to become a reseller; call Australian Car Audio on 03 8870 4100 or visit www.australiancaraudio.com.au

MOTHERS RANGE EXPANDS

Command Auto has expanded its increasingly popular Mothers high performance car care accessories range Command Auto says it has introduced a range of new unique and high-quality detailing products to complement the Mothers Polish range and meet the needs of even the most discerning automotive enthusiast.

The new Blizzard Wizzard ‘Resurgence’ Foam Cannon reportedly includes the smoothest, most powerful cannon yet.

With a heavy-duty solid construction providing great stability with quality fittings and adapters, Command Auto says the new Blizzard Wizzard will ensure the perfect application and result of any foam washing experience.

Mothers Edgeless Microfibre Towels ensure smooth, seamless detailing that provides maximum effectiveness right to the very ends of the towel and makes the towel more manoeuvrable for a professional finish that feels great to use, both for general detailing and fine finishing.

Meanwhile, new textured towels specifically for glass, the Mothers Sparkling Clean Glass Towels, provide maximum effectiveness at removing

FRSH SCENTS

Where design meets fragrance

FRSH Scents brings to the market a range of premium air fresheners that “don’t cost the Earth.”

FRSH Scents was founded with a dual purpose: creating exceptional products and making a positive impact by supporting a greater cause.

Those behind the range say they have been designed to enhance your journey while fulfilling a unique mission, combining fresh design with the finesse fragrances and a core value of sustainability.

The company says its ambition drove it to become Certified Plastic Neutral, by collaborating with The Plastic Bank.

Plastic pollution is harmful to marine life as they often mistake plastic for food and get tangled in it.

At the same time, plastic can leach harmful chemicals into the water, contaminating the surrounding environment.

fingerprints, dirt and grime on interior or exterior glass, mirrors or touchscreens.

Following detailing trends and with feedback from professionals, stores and enthusiasts alike, Command Auto says the Mothers Detailing Accessory range continues its amazing growth in popularity, with unique development and quality products to increase the quality of results and ease of use.

The range includes products for paint and exterior, wheels, carpet and upholstery, leather, trim, glass and more, which Command Auto says you can be proud to offer with any detailing range in store or shop.

For more information and to secure the range for your store, please contact Command Auto Group on sales@tcag.com.au or 02 8853 2900.

Rather than becoming a part of the problem, those behind FRSH Scents explain that they wanted to help be part of the solution, through an offset program with The Plastic Bank.

This program means that each FRSH Scents product purchased pays for the equivalent of three plastic bottles to be collected and recycled, positively impacting communities around the world by reducing poverty and plastic waste.

“FRSH Scents’ mission is to revolutionise the industry with sustainable and top-notch products, with our commitment to quality reflected through constant innovation, strict quality checks, and adherence to high safety standards,” said the company.

Those behind the FRSH Scents premium air fresheners encourage you to “make your life’s journey better and help turn the tide on plastic waste and poverty.”

For more information, visit www.smitsgroup.com.au or email customerservice@smitsgroup.com.au

CARE & ACCESSORIES 62 Australian Automotive Aftermarket Magazine June 2024
CAR

CAR CARE & ACCESSORIES

NEXT GEN AIR COMPRESSORS

Noco says it is proud to introduce the next generations of air compressors with an all new design that offers safe, automatic inflation with refined power and speed, all within a small, portable footprint.

The NOCO AIR20 is a 12-volt, 20-amp portable air compressor with a 280-watt motor rated at a maximum pressure of 100 PSI.

The AIR20 utilises advanced motor and airflow design in an unbelievably compact form. Noco says it offers “uncompromising performance, as it runs longer, fills faster, and is infinitely better.”

With its “unmatched” quality, AIR20 is solid metal, with heavy duty power coating and anti-vibration rubber base.

Noco invites you to experience the unparalleled speed and efficiency of a 280-watt motor seamlessly inflating tyres from 0 to 40 PSI in an astonishingly swift 2.5 minutes. Or quickly topping off (35-40 PSI) low tyres in less than 30 seconds.

Noco says its superior duty cycle simply does more work than comparable inflators by allowing continuous operation for 15 minutes.

Coupled with its fast inflation, it can fully inflate four tyres from 0-40 PSI in one duty cycle.

It is said to be perfect for various applications with tyre pressures up to 80 PSI, like cars (30-40 PSI), SUVs (30-45 PSI), motorcycles (24-40 PSI), ATVs (5-15 PSI), UTVs (5-20 PSI), lawnmowers (10-30 PSI), trailers (35-60 PSI), light-duty trucks (30-50 PSI) and more.

AIR20 also features Smart pressure technology –an integrated pressure sensor and innovative dwell technology pause and resume inflation as the pump reaches its set pressure.

It automatically shuts off while monitoring and measures pressure without over-inflating, providing precision accuracy.

Additionally, the manual mode covers applications

below 15 PSI and an intuitive digital display allows accurate pressure settings from 15 to 80 PSI, selection between PSI, kPa, and bar pressure measurements, and selection of various flashlight modes, including SOS.

With its rugged portable design, integrated cord management, dedicated slots for accessories, and ultra-compact size, it can easily be stored, ready to take on whatever you do.

The AIR20 20-Amp Portable Air Compressor comes with an integrated three foot braided abrasionresistant inflation hose, a 20 foot power cord with heavy-duty micro clamps, multiple adapters such as Presta Valve, Needle, and Inflatable Toy adapter, along with a Microfiber storage bag to store the full AIR20 kit.

For more information, visit www.no.co

63 Australian Automotive Aftermarket Magazine June 2024

PROJECTA INTELLI-IQ SMART DISPLAY

Never turn up with a flat battery again, says Projecta

There’s nothing worse than exploring and adventuring only to find that your battery is dead on arrival at your destination and just when you need it most.

Projecta says its Intelli-IQ Smart Display (IQD2) makes this dreaded scenario a thing of the past. IQD2 is the communication hub for the Projecta DC system, enabling users to create a smart home on wheels.

It provides complete control of the DC System, including charge rate and battery voltage.

IQD2 is the first of five phases of the Projecta Internet of Things (IoT)* System, and Projecta says it ensures both scalability and allows the integration of future products and technologies.

Projecta’s IQD2 links connected products within the Projecta ecosystem, providing a new way of connecting and controlling devices without being physically hardwired or relying on Bluetooth.

Projecta says you can think of the unit as being the ‘brain’ in a portable smart home system, giving users total and reliable control over their auxiliary 12V equipment.

With this functionality, Projecta says owners will never turn up at a campsite with a flat battery and a warm fridge again.

Don’t get stuck in 2024

Projecta says its IQD2 and the IDC25X DC to DC charger are designed for the future and will seamlessly integrate with the upcoming phases of Projecta IoT.

This means that as technology advances, the IQD2 and the IDC25X are prepared and ready to adapt and upgrade the smart home on wheels.

Projecta Senior Brand Manager, James Pearson, said the new IntellI-IQ Smart Display unlocked the full potential of the IDC25X DC to DC charger and other Projecta equipment.

“When paired with the IDC25X charger, the INTELLI-IQ Smart Display further elevates the charger by offering total and convenient control

– in combination, the technology is unique and industry-leading for the segment,” James said.

“Many competitor systems feature Bluetooth control where the appliance connects directly to the smart device.

“These systems can be subject to functionality issues with range and connectivity; this is often because the appliance is mounted in the engine bay or another area shielded by layers of metal, causing a barrier for the Bluetooth signal.

“In comparison, the IQD2 offers automotive grade communication meaning no dropouts along with an easy set-up.”

Further, Projecta says the IQD2 takes the awardwinning DC DC charger IDC25X to the next level and allows for both scalability and implementation of future products and technologies.

The IDC25X can charge any battery chemistry that is currently on the market, but with the IQD2 and the Intelli-IQ App, Projecta says defined profile settings can be changed and “allow for not yet invented battery chemistries to be charged.”

This also allows scalability when the user needs additional power.

The user can start with a 100Ah battery and one IDC25X unit. However, as needs evolve – perhaps with the introduction of luxuries typically reserved for home use, such as air conditioning, an induction cooktop, or a coffee machine, additional power and charging capabilities become necessary.

With the IQD2 installed, Projecta says it possible to add on up to five IDC25X units where two x 25A chargers become one 50A unit, three x 25A becomes 75A and so on.

The IQD2 also allows individual control of other devices like fridges, lights, compressors and inverters with the use of Projecta smart relays.

Each relay has a unique code – once you rename the relay, you can turn the device on and off.

The use of these smart relays means the Intelli-IQ Smart Display screen can control up to 60 devices.

Projecta invites you to imagine being ready for bed and you see that the outside lights are still on – with a few taps on your smartphone in the Intelli-IQ App, the lights are turned off without having to leave the bed. Mount it anywhere

The Intelli-IQ Smart Display unit features a twoinch display screen and can be mounted anywhere the user deems suitable due to its single-wire connectivity, and the cable is easy to manipulate around a vehicle or a caravan.

Owners can also extend, shorten, or even run their wire through a trailer plug. The unit itself can be mounted flush, at an angle, or even upside down.

The screen features an ultra-wide display angle, a capacitive touch screen that supports ‘smooth touch’ with enhanced sensitivity, and swipe-tochange screens.

Additionally, it includes automatic brightness adjust and the ability to further customise settings using the Intelli-IQ App.

Through the app the user can monitor at some distance from the vehicle and program various alarms and notifications to be alerted before it is too late, meaning users should never experience the inconvenience of a flat battery.

The Intelli-IQ Smart Display can be purchased from leading automotive, caravan, camping and specialist battery / generator outlets Australia-wide, and is backed by a generous five-year warranty. For more information, visit www.projecta.com.au

*Internet of Things refers to a network of connected devices and technology that provides communication between each device over the internet to connect and share data.

CAR CARE & ACCESSORIES 64 Australian Automotive Aftermarket Magazine June 2024

MEGUIAR’S PROFESSIONAL RANGE

Exceeding expectations is a sure-fire way to retain and grow your customer base

Returning a customer’s car freshly washed and cleaned never fails to impress, and thanks to the Meguiar’s Detailer range, Meguiar’s says this can be achieved quickly, easily, and very cost effectively.

The Detailer range is Meguiar’s professional line of products and has long been a favourite of fussy detailers, discerning body shops and even OE manufacturers around the globe.

Being a professional-grade line-up, many come in concentrate form, which can produce many, many times their volume when appropriately diluted. This allows you to keep bulk product conveniently on hand, without having big containers of watered down product sitting around tying up valuable workshop space.

Buying in concentrate form also saves money, as you’re not buying other people’s expensive water. Each product is clearly marked with recommended dilution ratios. When ordering, Meguiar’s encourages you to add a couple of its professionalgrade spray bottles and chemically resistant, high-volume spray nozzles, stating these make for easy application.

Dilution ratios on many products can be adjusted to suit individual applications. In the case of All Purpose Cleaner, Meguiar’s says you may want a stronger mix to tackle tough grease and grime in engine bays – or in a heavily soiled area of a vehicle’s interior.

While on the interior, shine levels can be increased or dialled down using different dilution rates.

Meguiar’s Detailer range includes two car washes: Citrus Blast Wash and Wax, and Shampoo Plus.

As well as traditional suds ‘n’ bucket washing, the luxurious foaming action of Shampoo Plus also works a treat in a Meguiar’s Megafoam Snow Cannon, delivering a gentle clean without the risk of swirling or scratching.

Just as with Meguiar’s retail range of products, Meguiar’s says you and your customers will appreciate the same pleasant fragrances that Meguiar’s consumer products are world famous for. Professional grade results with no horrible chemical smell – talk about a win, win, it says.

To get the best performance out of your Meguiar’s washes, waxes, polishes, cleaners, and surface

treatments, Meguiar’s recommends that you use its range of long-lasting, premium-quality accessories.

It explains the line-up is quite extensive and includes an array of applicators, microfiber towels, cloths, wash accessories and wheel brushes –all of which it says are “a cut above the rest in performance and durability.”

The Meguiar’s Detailer range and Meguiar’s accessories are readily available for order through your MotorActive representative.

To view the full ranges, as well as to get in contact with your local sales rep, visit www.meguiars.com.au or call 1800 347 570.

CAR CARE & ACCESSORIES 65 Australian Automotive Aftermarket Magazine June 2024

BE RYCO READY THIS COLD AND FLU SEASON

Ryco says its N99 MicroShield is ready to protect you

Heading towards colder weather doesn’t mean the adventures need to come to an end, however it is a good time to make sure drivers and passengers alike are breathing the best quality air possible.

Ryco says that according to a study by the Royal Society of Chemistry on Environment Science, pollution inside a car stuck in heavy traffic is as much as 40 percent higher than when the car is moving. That’s 40 percent more potential airborne germs that those in the cabin are inhaling.

Ryco states that its N99 MicroShield Cabin Air Filters have been developed with a medical grade N99 media technology to filter out airborne viruses, and bacteria as small as the H1N1/H3N2 influenza A virus.

Ryco explains it has been tested in Australia’s only dedicated filtration laboratory to meet the harshest Australian conditions, with the media on the N99 MicroShield Cabin Filter designed to kill bacteria and viruses with non-toxic anti-bacterial agents embedded into the filter media.

As an added bonus, Ryco’s N99 MicroShield Cabin Air Filters are flame retardant*, making them the perfect addition to any car all year round. They inhibit combustion when exposed to embers, sparks, or open flames as the media is impregnated with non-toxic fire-retardant resin, reducing the ability of the media to support combustion.

The activated charcoal layer will stop chemical pollutants and smells which many cause nausea, fatigue, and headaches, from ever entering the cabin.

Rain, hail, or shine, Ryco says its N99 MicroShield Cabin Air will protect drivers and passengers alike. So, when your customers want peace of mind, Ryco encourages you to “Be Ryco Ready.”

For more information, visit www.rycofilters.com

*Not all Ryco Cabin Air Filters come with flame retardant media. Check the ‘Tech Specs’ on the Ryco website to verify.

HOW TO COMBAT EXCESSIVE CARBON DEPOSITS

JLM Lubricants says its fuel additives are ready to come to your rescue

Diagnosing and fixing technical issues caused by excessive carbon deposits in engines is a neverending source of frustration for many automotive technicians.

Fortunately, there are powerful tools available to you right now, that can help tackle these issues head-on.

Carbon deposits, also known as carbon build-up, or carbon fouling, are residues that form as a result of incomplete combustion in the engine.

These deposits primarily consist of carbonaceous materials, including unburned hydrocarbons, soot, and other combustion byproducts.

Over time, these deposits can accumulate on various engine components, including intake valves, throttle bodies, fuel injectors, and combustion chambers.

Excessive carbon deposits can lead to a wide variety of technical problems in engines, including:

• Reduced engine performance: carbon buildup restricts airflow and fuel delivery, resulting in decreased engine performance. Symptoms may include reduced power output, rough idling, hesitation during acceleration, and overall sluggishness.

• Increased fuel consumption: carbon deposits hinder fuel atomisation and combustion efficiency, leading to increased fuel consumption.

• Elevated emissions: incomplete combustion caused by carbon deposits can result in higher emissions of harmful pollutants such as carbon monoxide (CO), hydrocarbons (HC), and nitrogen oxides (NOx). This not only contributes to air pollution but also increases the likelihood of the vehicle failing emissions tests.

• Engine knocking and pinging: carbon buildup on combustion chamber surfaces can increase the risk of engine knocking and pre-ignition, potentially leading to engine damage if left unaddressed.

Fuel Additives to the rescue

JLM Lubricants explains that fuel additives are chemical compounds specifically designed to enhance the performance and cleanliness of engines by addressing issues such as carbon deposits.

These additives contain a variety of active ingredients that work to dissolve and remove existing deposits while also preventing the formation of new ones.

It is important to note that not all fuel additives contain the same type and concentration of active ingredients. JLM Lubricants says this is why it is

important to choose a reputable brand that uses industry-leading formulas and high concentration of active ingredients in its products.

JLM Lubricants explains the role of its fuel additives as follows:

• Dissolving existing deposits: JLM fuel additives contain detergents and dispersants that effectively break down and dissolve carbon deposits on engine components. These powerful cleaning agents penetrate the deposits, breaking them apart and allowing them to be carried away by the fuel system.

• Preventing future deposits: in addition to removing existing deposits, JLM fuel additives also help prevent the formation of new ones. Many additives contain inhibitors that coat engine surfaces, forming a protective barrier that prevents carbon buildup from adhering.

• Improving combustion efficiency: some JLM fuel additives contain octane boosters and combustion catalysts that enhance combustion efficiency. By promoting more complete combustion of fuel, these additives help reduce the formation of carbon deposits in the first place.

• Lubricating engine components: certain JLM fuel additives also serve as lubricants, providing additional protection to engine components. By reducing friction and wear, these additives help extend the lifespan of critical engine parts, including piston rings, valves, and cylinder walls.

Excessive carbon deposits can pose significant challenges for car mechanics, impacting engine performance, fuel economy, emissions, and overall reliability.

JLM Lubricants says its fuel additives offer a practical and effective solution for combating these issues.

By leveraging the cleaning, preventative, and performance-enhancing properties of JLM Lubricants fuel additives, JLM Lubricants says professional motor mechanics can restore engines to optimal condition and provide their customers with lasting solutions.

For more information, call 02 9133 3855 or go to www.jlmlubricants.com.au

66 Australian Automotive Aftermarket Magazine June 2024 SERVICING

SERVICING

A NEW ERA OF AUTOMOTIVE SERVICING

Ensure your workshop is future fit when it comes to EV servicing

With the presence of EVs continuing to grow throughout Australia, the demand for skilled professionals to repair these vehicles has created an exciting opportunity for workers in the automotive industry.

“It is becoming a necessity for mechanics and automotive technicians to keep up with the EV evolution,” JAX Tyres and Auto Chief Executive Officer, Steve Grossrieder, said.

“EVs have unleashed a new area of manufacturing with their unique car parts and engines requiring expert knowledge of their operation.

“By ensuring that your staff are trained in this vehicle, not only are you helping your business progress in a competitive market, but you are also ensuring that your business is future-proofed for new developments and providing the best support for customers.”

JAX Tyres and Auto says there a number of reasons to prioritise EV training.

Constant staff upskilling is critical

Increased pressure has driven the automotive industry to adapt to the latest technological advancements and invest in staff development to remain relevant in the EV market with the release of each new model to market. JAX Tyres and Auto says it has put in place business initiatives and rebates to assist its network of stores to qualify their mechanics in the EV space.

Stay up-to-date with safety and compliance regulations

Ensuring that your mechanics are trained in EV safety protocols is essential to prevent accidents and injuries. Without the proper training, the batteries and high-voltage engines within these vehicles pose a high risk to your workshop and its staff.

As the government pushes for stricter emissions standards and promotes EV adoption, companies such as JAX have ensured that they actively drive safety culture and a wide range of safe work procedures into the workshops. The need for having mechanics trained in EV repair is becoming an ever-growing necessity to ensure relevant safety and compliance as the automotive industry adopts the latest EV standards.

Meeting driver demand

Customers with EVs will look for mechanics who are not only certified but also have the knowledge and experience to handle their specific vehicle type. By establishing an expert team that is capable of repairing an EV, your business has the opportunity

ZF EXPANDS LIFEGUARDFLUID RANGE

Three new products have been welcomed to the range

ZF in Oceania has released a new range of its industry leading ZF LifeguardFluid lubricants, taking its expertise in formulating high performing oils across a European portfolio and extending this to an Asian range of automatic transmissions. The range will be launched with three lubricants initially, bringing ZF’s original equipment know-how to the aftermarket for maximum performance.

The new ZF LifeguardFluids are suitable for a range of models from vehicle manufacturers including Mitsubishi, Kia, Honda, Subaru, Hyundai, Nissan, and Mazda.

Headlining the new options is the ZF LifeguardFluid AG+, a specially formulated multipurpose fluid suitable for a large number of four and five speed automatic transmissions.

ZF says the AG+, which conforms to the DEXRONIII specifications, offers excellent friction

performance to ensure stability, advanced performance with high efficiency, and maximum protection against gear shudder.

Complementing the AG+ is the new ZF LifeguardFluid AG6, a multipurpose fluid formulated with a synthetic technology base oil and advanced high-performance additives, to meet or exceed the specific requirements of vehicle OEMs.

The AG6 confirms to the DEXRON-VI specifications, and is applicable to a large number of six speed Asian-made automatic transmissions. Both the AG+ and AG6 offer improved oxidation and thermal stability, and enhanced high shear stability.

Continuously Variable Transmissions (CVT) are also catered for in the new lubricants with the new ZF LifeguardFluid CVT, which covers both the TC and FE variants of CVTs.

to build trust in your employees which will lead to increased customer satisfaction, retention and future referrals.

Start at the green light

Training for EV repair should start from the basics to build confidence in new mechanics and enable them to pass on their knowledge.

It was announced in this year’s Federal Budget that changes will be made to the New Energy Apprenticeships Program to increase the number of apprentices capable of servicing, maintaining, and repairing EVs.

Starting from the 1st of July, 2024, automotive apprentices who meet the criteria will receive $10,000 each to join the program.

Companies such as JAX have partnered with Mrael to support its future mechanics’ development in the EV repair space. It is through initiatives like these that workshops and their mechanics can transition towards the future of EVs.

For more from JAX Tyres and Auto, visit www.jax.com.au

ZF explains its LifeguardFluid CVT is a specially formulated transmission fluid to provide excellent driving comfort, extended service internals, longer life, and excellent wear control.

The new ZF LifeguardFluid lubricants debuted in Oceania recently at the 2024 Australian Auto Aftermarket Expo in Melbourne, with further new products anticipated to be launched later this year.

For further information on the ZF LifeguardFluid products, and on ZF in Oceania, visit www.zf.com/au

67 Australian Automotive Aftermarket Magazine June 2024

MAHA ROLLER BRAKE AND SUSPENSION

TESTER

PUT TO THE TEST

The tester is vital for the servicing efforts of Peninsula Diesel

Peninsula Diesel purchased MAHA equipment for the first time six months ago after much research into the roller brake and suspension testing machinery they needed.

The company, based in Melbourne’s outer south east, has been around for more than 30 years specialising in commercial vehicle and bus repairs and maintenance including specialist diesel repairs, roadworthy inspections, scheduled maintenance, and onsite servicing including mandated bus safety inspections.

Lee Nissen of Peninsula Diesel said that they took some time researching what was available and to scope out what machinery would best suit their business before they settled on the MAHA roller brake tester and the suspension tester.

“We wanted a machine that was actually going to get us results,” Lee said.

“Every truck that comes in for a service, roadworthy, inspection, whatever it might be, goes over the roller brake tester.”

The tester gets quite a workout as on average there are around 10-15 vehicles in the workshop every day, so the company was keen to ensure that whatever equipment they purchased would be sturdy and reliable.

Lee explained that the reviews of the machinery were good and the back up in Australia was second

to none, and this swayed the company to choose MAHA.

Lee was greatly impressed that the General Manager of MAHA Australia also visited the workshop after the equipment was installed just to make sure that they were happy with everything. It is that customer service that was really good for us. The other advantage is we have got direct contact with the guy who installed it, who’s installed most of the MAHA machines that are in Australia right now,” Lee said.

“He’s a very knowledgeable fella. So, if we do have any problems, we’ve got his direct number. We can ring him any time and he’ll talk us through it. Or if not, he’ll get on a plane and come down and fix it.”

That sort of service is vital in an industry that services work vehicles where you can’t afford to have a vehicle off the road for too long as it is not earning its keep.

With around 20 staff members, some of which are technicians and apprentices it was also important to have machinery that was easy to use.

MAHA conducted onsite training with Peninsula Diesel’s technicians and Lee said that it was relatively easy and now everyone is well on top of how to use both the roller brake tester and the suspension tester.

Since the workshop has had the machinery, it

has proved itself to be vital not only to detect compliance elements, but it has picked up on a lot of problems that may not have shown up otherwise.

“It is really good for spring shackle pinches, steering kingpins, steering joints and stuff like that,” Lee said.

“We’ve actually detected quite a few faults that may not have shown up with traditional testing methods.”

MAHA machinery is premium made Germany machinery, and Germany works hand-in-hand with its Australian partner enabling MAHA in Australia to control and complete the supply chain from manufacture to delivery installation and servicing for the life of the product.

The company has been instrumental in introducing roller brake and suspension testing technology to Government testing authorities, OEMs, education institutions as well as the general transport industries.

For more information, visit www.maha.com.au

TRICO RELEASES EXACT FIT HAVAL AND MG WIPERS

Trico reports that all of its blades exceed Original Equipment standards

One of the world’s leading designers and manufacturers of automotive windscreen wipers, Trico, says it has delivered the Australian automotive aftermarket with an extensive range of wiper blades and arms for direct fitment to Haval and MG vehicles.

The Haval and MG vehicle brands are experiencing enormous sales growth across the country, meaning that more of these vehicles will be visiting automotive service centres and re-sellers to replace these safety-enhancing consumable vehicle components.

All Trico blades exceed Original Equipment standards, and these new blades are no exception; made from premium quality rubber, these UV stabilised Trico Slimline Beam Blades include Exact Fit Pinch Tab or Aero Profile connections to replicate the Original Equipment fitment.

Trico says these design advantages make this new Trico automotive aftermarket windscreen wiper

range the top choice to ensure the highest level of visibility for longer.

The initial Trico Haval and MG aftermarket replacement wiper range consists of seven new part numbers:

1 EFB350FP - Exact Fit Fitted Pinch Tab Beam Blade 350mm/14”

2 EFB610FP - Exact Fit Fitted Pinch Tab Beam Blade 610mm/24”

3 EFB400AP - Exact Fit Aero Profile Connector

Beam Blade 400mm/16”

4 EFB425AP - Exact Fit Aero Profile Connector

Beam Blade 425mm/17”

5 EFB450AP - Exact Fit Aero Profile Connector

Beam Blade 450mm/18”

6 EFB500AP - Exact Fit Aero Profile Connector

Beam Blade 500mm/20”

7 EFB610AP - Exact Fit Aero Profile Connector

Beam Blade 610mm/24”

“Our new Haval and MG wiper product range ensures that Trico continues to supply the aftermarket with the most comprehensive range of premium quality replacement windscreen wiper products,” Trico Products Asia Pacific Sales Manager, Adam Rickard, said.

“This range expansion represents Trico’s commitment to ensuring that Australia’s auto repairers and re-sellers have all of the products that their customers need.”

For more information, visit www.tricoproducts.com.au

SERVICING 69 Australian Automotive Aftermarket Magazine June 2024

ENHANCING THE CUSTOMER EXPERIENCE

With Marlin Workshop Connect V1.1

Megabus continues to invest in the car service industry with the launch of V1.1 of Marlin Workshop Connect, now available in the App Stores.

Megabus says this latest update significantly enhances interactivity and repair order value for consumers through the introduction of Video Inspections.

Technicians can now record video and voice annotations during inspections, providing a comprehensive view of the vehicle’s condition. These recordings can be notated for clarity and sent to customers via email or SMS, allowing them to review the inspection in a dedicated customer portal. The platform also facilitates SMS conversations, enabling customers to approve repairs and communicate conveniently.

This advancement builds upon the introduction of Sales Office to Workshop Floor conversations introduced in V1.0, which resulted in workshops utilising the service for an average of 20 daily interactions.

Megabus reports this feature has saved time and increased the effectiveness of communications from the shop floor to the counter.

By integrating these features, Megabus explains Marlin Workshop Connect V1.1 improves transparency, builds trust, and streamlines the entire repair process while customers are kept wellinformed and can enjoy a more satisfying service experience.

Moreover, the new Video Inspections feature addresses a common pain point in the automotive service industry: the gap between the workshop and the customer.

Traditionally, customers had to rely on verbal descriptions of issues, often leading to misunderstandings and mistrust.

With video inspections, customers can visually see the issues highlighted by the technician, making the repair process more transparent and easier to understand.

This visual evidence supports the technician’s recommendations, helping customers feel more confident in their decisions.

In addition to enhancing customer trust, the ability to send video and voice-annotated inspections via email or SMS means that customers can make informed decisions more quickly.

They no longer have to wait for a phone call or visit the workshop in person to approve repairs. This convenience not only speeds up the repair process but also increases customer satisfaction by fitting into their busy lives seamlessly.

Overall, Megabus says the updates in Marlin Workshop Connect V1.1 demonstrate its commitment to leveraging technology to improve the automotive service experience.

By enhancing communication, increasing transparency, and providing more convenient options for customers, Megabus says it continues to set a high standard in the industry, ensuring that all stakeholders benefit from these innovative advancements.

For more information, visit www.megabus.com.au

70 Australian Automotive Aftermarket Magazine June 2024 SERVICING

ADRAD POWER STEERING PUMPS

Now available for a range of vehicle applications

Back in the 1980s, power steering was typically only found on luxury spec model cars.

Over the next couple of decades, it became standard on larger cars and then compact vehicles.

Today you’d struggle to find a car that doesn’t have power steering – it has become a necessity.

The pump is the heart of the power steering system, and it will eventually fail due to wear and tear even under normal driving conditions.

This can appear as a gradual decline in performance making the steering feel stiff or heavy to operate.

Unusual noises such as squeals or groans when turning the wheel can also indicate that the steering pump is worn and may need replacing.

ADRAD has introduced a new range of aftermarket Power Steering Pumps to suit more than 600 popular vehicle model variants.

These ADRAD-branded units are produced by an ISO accredited OE and Aftermarket manufacturer with over 20 years’ experience.

ADRAD says the parts are designed for easy direct-fit replacement and meet or exceed original equipment specifications.

ADRAD says its Power Steering Pumps offer exceptional value-for-money combined with build quality that is as good as (if not better than) many aftermarket steering pumps currently found in Australia. They are available across the country and are backed by ADRAD’s two-year national warranty.

Despite only becoming available recently, ADRAD says these products have already captured interest from customers.

In particular, applications for Subaru Impreza and Forester, Nissan Patrol and Navara, Toyota Hilux, Prado and Landcruiser are reportedly proving to be popular.

ADRAD says its ever-expanding range of automotive parts are becoming increasingly popular with mechanics and vehicle repairers; with its product selection chosen based on strong customer interest and high vehicle population.

ADRAD is quality accredited to ISO9001:2015 which includes their product distribution. This means that no matter where they are made, ADRAD’s products adhere to a rigorous quality assurance process as they make their way to the customer and throughout their service life.

To find out more about the full range of ADRAD parts available, speak with your local ADRAD parts distributor or contact the ADRAD Customer Service Team on 1800 882 043, or email customerservice@adrad.com.au

For more from ADRAD, visit www.adrad.com.au

SERVICING 72 Australian Automotive Aftermarket Magazine June 2024

VALVOLINE RESTORE AND PROTECT ENGINE OIL

Reset your expectations on what an engine oil can do

Engine oil in today’s market is about slowing the inevitable engine aging process by reducing friction, helping to prevent wear and deposit formation, and resisting oil breakdown – until now.

Valvoline says it has revolutionised a way to reset expectations on what an engine oil can do, with its new premium full synthetic engine oil, Valvoline Restore and Protect.

It states the “first-of-its kind innovation” removes up to 99 percent of engine-killing deposits with continuous use, restoring engines to run like new while protecting against future damage#

Valvoline states that other synthetics that claim to clean engines simply capture carbon from the combustion process but Restore and Protect does even more.

As soon as an engine is cranked for the first time, critical parts of the engine start building up deposits, accelerating aging and reducing its life.

Restore and Protect actively cleans engines, helping return pistons to factory clean conditions with continuous use#

To achieve this, Restore and Protect features two new breakthrough innovations, Active Clean technology, which actively removes damaging deposits, and Liqui-Shield, which is engineered to protect engine surfaces against future deposit formation. Why is removing engine deposits important?

Piston deposits rob your engine of horsepower, fuel economy, and engine life.

An engine contains countless metal surfaces, including cylinder walls, pistons, piston rings, camshaft lobes, bearings, timing chains, and many more.

These metal surfaces are constantly interacting and moving next to each other as the engine is running.

A clean metal surface is crucial to minimising friction between these metal surfaces, ensuring optimal power while maximising fuel economy.

Deposits and varnish inhibit the formation of the oil film on the metal surface and can prevent anti-wear additives, detergents, and friction modifiers from forming an effective protect layer.

Deposits and varnish also insulate metal surfaces and do not allow heat to be removed effectively, leading to higher engine operating temperatures (which can lead to even more deposits).

With Restore and Protect, when used as directed, it actively restores pistons, decreasing the likelihood of the negative implications fuel, water and combustion by-products create.

The results are clear

Valvoline explains that its Restore and Protect has been tested in the Valvoline Engine Lab against the toughest conditions.

It states all the data showed fewer deposits, less varnish “and results no other engine oil could produce”.

Further, it says Restore and Protect provides 79 percent greater wear protection versus industry standards*.

Valvoline says these results sees Restore and Protect “ultimately transforming the automotive landscape and demonstrating Valvoline’s unwavering dedication to pioneering innovative solutions.”

For more information, visit www.valvolineglobal.com.au

#Up to 99 percent piston deposit removal when used as directed for four or more consecutive oil changes at standard maintenance intervals. Based on adapted sequence IIIH testing.

*VS. GF-6 qualified oil.

SERVICING 73 Australian Automotive Aftermarket Magazine June 2024

SETTING A NEW STANDARD

Tridon says Matson is setting a new standard in workshop battery charging

According to Tridon, Matson has lifted the bar with the launch of its most recent product, the AE12000E Workshop Battery Charger and Power Supply.

As automotive professionals and enthusiasts seek reliability, efficiency, and versatility in their tools, Tridon says Matson delivers a product designed to meet the demands of modern workshops.

The AE12000E is not just a battery charger; it is a comprehensive solution engineered to excel in diagnostic, service, and repair work across diverse applications.

The AE12000E embodies robust construction, intelligent features and meticulous attention to detail, says Tridon.

From its compatibility with all types of 12V batteries, including lithium, to its programmable charging current output and advanced diagnostic capabilities, Tridon notes that every aspect of the AE12000E reflects Matson’s dedication to delivering excellence.

With its 120A power supply function, the AE12000E is said to be perfect for ECU flashing and reprogramming, while the 50A showroom power supply ensures silent operation in showroom environments.

The inclusion of a memory minder function, delivering up to 30A, adds another layer of convenience, allowing users to maintain settings during battery changes without losing critical information.

Additionally, the “wake up” feature for 12V lithium batteries further enhances its utility, making it indispensable in any workshop setting.

Matson prioritises safety with full protections against reverse polarity, short circuits, overvoltage, overcurrent, and over-temperature situations. Tridon says this ensures not only the protection of valuable equipment, but also the peace of mind of those using it.

Further, Tridon states Matson’s commitment to quality extends beyond the product itself,

explaining that with firmware updates via PC and wall mount support for convenience, Matson ensures that the AE12000E remains a reliable companion for years to come.

Additionally, the three-meter leads offer flexibility and ease of use, further enhancing its appeal to trade professionals seeking efficiency in their workflow.

In an industry where reliability and performance are paramount, Tridon says Matson’s AE12000E workshop battery charger sets a new standard.

For further information, please contact Tridon Customer Service on 1300 362 263 or visit www.tridon.com.au/matson

THE IMPORTANCE OF QUALITY IN AUTOMOTIVE SERVICING

Yakuza Motorsports says high quality products are essential

In the automotive industry, the quality of parts and fluids used during servicing can make a significant difference in vehicle performance and longevity.

Yakuza Motorsports says two brands that exemplify the high standards necessary for maintaining and enhancing vehicle performance are HKS and Mobil 1. It states these products set the bar for what should be expected in automotive care.

HKS Oil

Yakuza Motorsport says HKS, a renowned name in the motorsport and tuning sectors, has long been celebrated for its dedication to quality and performance.

Originating from Japan, HKS oils are designed to meet the rigorous demands of high-performance engines.

Yakuza Motorsports says HKS oils provide exceptional lubrication, which is crucial for reducing friction and wear in high-performance engines. It states the superior thermal stability ensures that the oil maintains its viscosity under extreme conditions, protecting engine components during intense driving scenarios.

This reliability not only enhances performance but also significantly extends engine life by preventing wear, corrosion, and sludge buildup, says Yakuza Motorsports, which states HKS’s commitment to quality makes these oils a top choice for those who demand the best from their engines.

Mobil 1

Mobil 1 is another leading name in automotive lubricants, known for its advanced synthetic oils that offer “unparalleled” protection and performance.

Yakuza Motorsports explains that these products are engineered to meet the needs of both highperformance and everyday vehicles, ensuring that engines run smoothly and efficiently.

It states Mobil 1 oils are formulated with advanced synthetic compounds that provide superior protection compared to conventional oils, offering exceptional wear protection, essential for the longevity of engine components.

Yakuza Motorsports says their resilience in extreme temperatures guarantees consistent engine performance, whether in scorching heat or freezing cold.

Additionally, it states Mobil 1 oils contribute to improved fuel efficiency by reducing engine friction and lowering emissions, noting that the brand’s dedication to innovation and excellence makes Mobil 1 a trusted choice for automotive care.

The broader implications of quality parts and fluids

The use of high-quality parts and fluids is not just about maintaining vehicle performance; it is about ensuring safety, reliability, and efficiency.

Yakuza Motorsports says brands like HKS and Mobil 1 exemplify the standards that all automotive servicing should strive for, noting that their products ensure that engines are not only protected but also perform at their peak, reflecting a commitment to excellence that benefits drivers and the environment alike.

In the ever-evolving automotive industry, the importance of quality cannot be overstated.

Yakuza Motorsports says it believes that prioritising the use of superior parts and fluids is essential.

By doing so, it says it ensures that vehicles are safe, reliable, and efficient, ultimately enhancing the driving experience for everyone.

Yakuza Motorsports says it is committed to upholding these high standards, delivering topnotch service to every customer.

For more information, visit www.yakuzamotorsports.com

SERVICING 74 Australian Automotive Aftermarket Magazine June 2024

UFI FILTERS’ TIPS FOR PROPER VEHICLE MAINTENANCE

A complete service heading into Winter can make the difference between a safe journey and an unpleasant surprise

When it comes to completing that service, UFI Filters recommends particular attention be paid to changing filters.

For both cars and heavy-duty vehicles, it is important to check the passenger compartment air filter as during the transition from autumn to winter, especially in rainy and humid regions, fallen leaves and insect remains can clog the passenger compartment air filter and promote bacterial growth.

To ensure the best driving comfort, the passenger compartment filter plays a crucial role. It is responsible for keeping the air inside the vehicle free of dust, pollen, allergens, and the dangerous fine dust, which tends to increase on winter days.

UFI Filters says it is therefore essential to replace the filter with products with guaranteed materials, such as those from UFI Filters.

UFI provides three types of passenger compartment filters in its catalogue:

• UFI Filters ARGENTIUM, with what UFI Filters describes as revolutionary filter media with a powerful antibacterial action and incorporated silver biocide, manufactured according to the innovative UFI.Stratiflex formula. UFI Filters says this guarantees >98.5 percent filtering efficiency for particles with a diameter of 2.5μm and maintains its characteristics throughout its entire life cycle.

• Pollen filters, retaining on average more than 90 percent of particles larger than 2.5μm in diameter, such as pollen allergens;

• Activated carbon filters, which block even the smallest particles from 0.01 to 2μm (gases, bacteria, fungi and odours), and also provide protection against bad odours.

Another vital part is the oil filter. Oil is the engine’s vital fluid, and a clean oil filter is essential to keeping it healthy. It is important to make sure you change the oil regularly and replace the filter each time.

Thanks to its OE pedigree and the research and development of innovative materials, UFI says it provides oil filters produced with specific materials in its catalogue, such as FormulaUFI.Micron and FormulaUFI.CELL.

FormulaUFI.Micron is a synthetic fibre material with a filtering capacity of up to four microns while FormulaUFI.CELL is a cellulosic material mixed with synthetic fibres.

For commercial vehicles making long journeys and travelling long distances, it is also essential to intensify inspections of fluids and braking systems to ensure safe driving in winter.

UFI Filters provides the following tips for inspecting vehicles:

1. Check the fuel filter: the filtering system of a truck consists of a pre-filter, with a water separation function, and a secondary filter,

for fine filtration. It is therefore necessary to pay attention to the presence of water and impurities in the pre-filter bowl, drain it promptly and use certified products such as UFI Filters that protect the engine from impurities and separates water from fuel to prevent rust and corrosion of components.

2. Inspect the air dryer filter: if a truck’s air dryer filter has not been replaced for an extended period, it can affect the efficiency of the brakes. In addition, it is important to regularly check the filter dryer’s drain valve to drain any accumulation of oil, or water at the bottom. UFI states its dryers have desiccant material, a robust construction and efficient filtration of moisture, oil and aerosols (micron-level dirt). The desiccant material plays a crucial role in absorbing and adsorbing water vapour, ensuring that the compressed air remains dry and free of contaminants.

For more information, visit www.ufifilters.com or www.ufi-aftermarket.com/eu

THE IMPORTANCE OF CALIBRATION IN MODERN WORKSHOPS

AutoTest delves into the importance of calibration in the automotive testing and diagnostic industry

In the intricate world of workshops, technical expertise is just the beginning; understanding the significance of proper calibration for electronic equipment is paramount.

Today’s modern workshops rely heavily on the regular maintenance and calibration of electronic instruments, using various electronic instruments for accurate assessments.

These instruments, including brake-fluid testers, suspension meters, and brake testers, require meticulous calibration to ensure reliable results. Some may even be rendered unusable without current calibration.

Calibration is essential because the accuracy of measuring devices naturally deteriorates over time due to wear and tear or external factors like mechanical or electrical shock. It guarantees that instruments provide precise measurements, averting costly errors and potential hazards.

Calibration involves comparing the instrument’s measurements to a known standard, typically

ten times more accurate than the device being tested.

Measuring devices should undergo calibration according to the manufacturer’s guidelines, after any mechanical or electrical shock, and periodically (annually, quarterly, or monthly). Neglecting calibration can lead to unforeseen expenses and risks, far outweighing the cost of calibration itself.

AutoTest Products

AutoTest is an award-winning Australian-owned manufacturer and distributor located in Kensington, Victoria, specialising in automotive testing and diagnostic products.

It says its NATA-accredited, ISO 17025-certified calibration laboratory, and ISO 9001 manufacturing plant guarantee top-quality products designed and assembled in Australia.

AutoTest’s product lineup encompasses a combined gas and opacity analyser, various AutoStop brake-performance meters, the AutoStop suspension meter, the AutoTest sound level meter,

the
For further information, contact AutoTest Products at 03 8840 3000 or email info@autotest.net.au 77 Australian Automotive Aftermarket Magazine June 2024 SERVICING
AutoLight light transmission meter, a brakefluid tester, and a battery analyser.

EVOLVING FOR SUCCESS

AAAA Board Member, author, and head of Blue Toro, Janelle Gonzalez, has always been a forwardthinking entrepreneur

Born and bred in Sydney’s inner west, Blue Toro Chief Executive Officer Janelle Gonzalez didn’t know what career direction she wanted to take until later in life, but in hindsight, says her entrepreneurial drive has always been on-show.

“I fell into it during uni. I have a degree in art history and criticism and opened a gallery with a bunch of uni friends. I was in charge of promotions – so I guess the marketing and entrepreneur side started then,” Janelle said.

While now deeply entrenched in the automotive world, Janelle had a preference for aeroplanes and motorcycles over cars in her formative years.

“We actually didn’t have a car growing up,” she said.

“I preferred fighter jets thanks to Top Gun and Harley Davidsons thanks to Michael Hutchence. It was through my husband’s drag racing that I later developed an interest in loud engines.”

Janelle’s working life began part-time at KFC at her local Newtown restaurant, while her first “real job” was as a Marketing Coordinator for a labour hire company.

“Most of my career before starting Blue Toro centred around building technology for banks and marketing companies. I worked across marketing, product management and product development,” she explains.

“My favourite role was developing a solution for non-financial transactions to be processed through EFTPOS, such as gift cards, loyalty programs, and telco top-ups.

“The technology was white labelled by a number of banks locally and globally and was later used to develop the Mediclear (Medicare) payment system for GPs. The role took me to many cool places around the world.

“I then went on to work for the world’s largest database marketing company as Head of Product Asia Pacific and worked on some really cool marketing technology projects for Apple and some international retailers and banks.

“I later realised that the bulk of my roles were as an ‘intrapreneur’ – that is, someone who is building businesses within big businesses. It was only natural that I would eventually start my own business.”

Janelle – who is also the author of ‘The Car Survival Guide’ – created Blue Toro in 2013 with her husband, Elvio, who had started his own mobile mechanic business after working for 20 years with some of the largest automotive companies.

“I had helped him kick off the business in 2009 and in 2013 said, ‘why don’t we franchise.’ That was the start of Blue Toro Mobile Mechanics, which grew to a 50 site franchise over five years, offering talented employed technicians to be able to start and run their own successful business under the guidance of a system,” Janelle said.

“We grew very quickly and then experienced a fair bit of market disruption with the parliamentary enquiry into franchising and then changes to the franchise code of conduct in 2019, and of course two years of COVID.

“Over the last few years our business model has evolved into a subscription partnership model

that provides business, marketing, and software solutions to independent workshops across the country.

“We now support both workshops and mobile operators with the same systems, with both a light and heavy vehicle division, providing workshops with the benchmarks and tools to better run their business.

“They know they’re great technicians and great with customers; but they also know that running a business is a whole different skillset. No one teaches trades how to run a business, that’s where we come in and I definitely think the path we have taken from franchise to subscription was the best move for us.

“What we provide is fairly unique in the market and complements a lot of other services. We know workshops are time poor, so we get in there and help them get everything setup, taking very little time from them. In some cases, they outsource some of the services directly to us, taking things off their hands that they’d rather not do, like marketing.”

So what’s next for Blue Toro?

“We’re now on a mission to digitise workshops by helping them implement best practice workshop management systems, including marketing automation, booking management, financials and pricing,” Janelle said.

“Providing the best practice know how will allow them to best compete with the larger brands, enabling them to earn the profit they deserve, and create a greater level of work life balance for them and their families.

“There’s a tonne of opportunity and work to do here. I see us continuing to develop services that will support workshops to thrive in a market that is becoming increasingly complex to navigate.

TRADE TALK 78 Australian Automotive Aftermarket Magazine June 2024

“When it comes to what challenges await us, keeping up with ongoing change is definitely key. Change in the market and your business is inevitable and a good thing – the challenge is staying focused on what you’re good at and who your ideal client is; and not chasing bright shiny objects.

“It is also challenging keeping your stakeholders up to date as your business or offering evolves –clients, suppliers, website, and so on – it is a bit like painting the harbour bridge; by the time you get to the end, it is time to start again.”

In building the business, Janelle had a pretty famous mentor along the way.

“Spending a week with Virgin Unite and Richard Branson in South Africa in 2019 is definitely something that made a big difference to our business,” Janelle said.

“I was fortunate to spend a week with a group of amazing entrepreneurs, including three days on safari at Branson’s private lodge in Kruger National Park.

“Three days with Richard Branson helped open my thinking on what could be possible. It reinforced my strength and passion for marketing technology and helped me to realise we had a greater opportunity and more to give by building a Software as a Service (SaaS) based business to help existing independent workshops.”

Of course, no business can say it hasn’t made any mistakes, and Blue Toro is no exception.

“Company owned sites is something we got wrong – we put on 10 in one year to fill market gaps where we didn’t have franchise coverage and the biggest mistake was thinking each site could be managed like another franchise,” Janelle explains.

“There are many nuances in mindset, coaching, needs and targets of an employee versus franchise

model. We learnt from many mistakes along the way and in the end we realised it just wasn’t what got us excited every day, and decided to go down the subscription route instead, helping existing businesses.”

Blue Toro has been a member of the Australian Auto Aftermarket Association (AAAA) for some time.

“The key reason Blue Toro is a member of the AAAA is to support its Government advocacy efforts,” Janelle said.

“What most people don’t see is the work behind the scenes to protect and support our industry from external threats, especially the reactive Government legislative changes both state and national that happen on a frequent basis. It is great to know that as an industry we have an Association that has our back.”

Janelle is also an active board member of the AAAA and describes her tenure on the board as a privilege.

“I’m not sure what I expected when I joined but what I’ve found is a group of people who are very committed to ensuring the industry is the best it can be. I’ve certainly learnt a lot and had a great time. It is a real privilege and something I get a lot out of,” Janelle said.

“I am looking forward to tackling some of the big ticket items like skills shortages and emission targets and I am really proud of the fact that the Association is not afraid to face the big issues head on.

“There are no simple solutions, and many players. Being able to break the issues down and rally the right people is what the Association does best.

“Another key focus is on member value and ensuring the AAAA continues to assess pragmatic ways we can support members directly in their business. This year we’re diving deeper into our core value proposition and making sure we understand what it is members want from the Association and how we can best support that.”

Away from work, Janelle enjoys spending time with her family, made up of her husband, their two “cheeky” boys, and English Staffy, Lola; as well as traveling, hiking, cricket, and champagne.

“It was even better to do them all at the same time which I was fortunate to do in the Caribbean at the cricket world cup in 2007,” she smiled.

“In 2019 I completed the Kokoda track with my brother, with the Camino de Santiago in Northern Spain next on my list. I’ve been to 37 countries and love experiencing different cultures and of course different wine regions around the world. I’m also a fan of adrenaline activities – skydiving, bungy, basically anything that gives you butterflies.”

To learn more about Blue Toro, visit www.bluetoro.com.au

TRADE TALK 79 Australian Automotive Aftermarket Magazine June 2024

OPPOSITE LOCK CELEBRATES 50 YEARS

Opposite Lock recently marked five decades of off-road adventure and innovation

Cast your mind back to Sydney in 1974 – cars were fast, music was loud, and the finishing touches were being put on the Opera House. Amidst this vibrant backdrop, Opposite Lock says Ed Mulligan, an off-road racer and 4x4 fanatic, saw an opportunity “that would change the landscape of off-roading in Australia forever.”

Ed loved exploring the beauty of our nation’s backyard, taking the road less travelled. He realised that although there were many 4x4 enthusiasts like himself, there was no specialist retailer that serviced their needs at that time and from this insight, Opposite Lock was born. Ed’s vision took shape quickly. What started as a small operation catering to local 4x4 enthusiasts soon grew into a bustling hub for off-road adventurers.

By 1981, Opposite Lock had expanded to four outlets in Sydney. But Ed’s ambition didn’t stop there.

He saw the potential for a nationwide network and began franchising the brand, opening the first franchised store in Welshpool, Western Australia. Over the next three decades, Opposite Lock kept powering forward, opening stores in all major regions across Australia while continuing to innovate and offer customers the ultimate onestop-shop for everything 4x4.

From the latest in bull bars and vehicle protection to all the accessories and enhancements under the sun, Opposite Lock built a range that allowed customers to create their dream 4x4 experience.

This relentless drive to cater to every off-roading need solidified Opposite Lock’s reputation as a trusted and reliable partner for adventurers.

In 1991, Opposite Lock shifted gears when Adrian Stafford, Mark Blume, Ralph Martell, and Lionel Sewart bought the franchise rights.

Their goal was to build Opposite Lock into one of the strongest 4WD Accessories Retail Groups in Australia.

By 2000, the OL Group numbered 22 stores, and by 2003, Opposite Lock had a presence in each state with 25 stores.

In 2006, Tony Shaw acquired Opposite Lock, and in 2009, the Revolution Racegear Consortium bought the brand, bringing fresh perspectives and strategies.

By 2011, Opposite Lock established OL Fleet P/L, a company designed to facilitate and service national fleet and mining business, and OL (Global) P/L, an export company, in 2013.

This expansion strategy culminated in the creation of the RPM Group through a merger of Opposite Lock, Revolution Racegear, and Proex in 2013. By 2014, the franchise group had grown to 54 branches and franchises.

After 40 years as an industry leader, Opposite Lock launched a new identity in 2014. This rebranding included an updated product line and a revamped website, which Opposite Lock says ensured it remained at the forefront of the off-road market.

With advancements in vehicle technology, Opposite Lock continued to strive to be the market leader in all things off-road, with offerings extending to more than 10 makes and dozens of models across 50 stores nationally.

In 2015, Opposite Lock brought on board a true legend of the game: John “Roothy” Rooth.

Opposite Lock wanted someone who could provide genuine feedback and criticism on their offerings and Roothy, a long-term enthusiast, became the official “track tester,” ensuring that every product met the high standards that customers expected. His involvement further cemented Opposite Lock’s commitment to quality and innovation.

Trust, reliability, and innovation: the core of Opposite Lock

From its humble beginnings in 1974 to its current status as a cornerstone of the off-road industry, Opposite Lock says it has always stayed true to the principles that Ed Mulligan instilled: trust, reliability, and innovation.

These values have driven the company forward, allowing it to adapt to changes in the market and technology while always putting the customer first.

As Opposite Lock celebrates 50 years, its team says they are looking forward to the future with the same excitement and passion that Ed Mulligan had in 1974.

With advancements in vehicle technology and a commitment to staying ahead of the curve, Opposite Lock says it continues to innovate and provide the best products and services for off-road enthusiasts.

“Who knows what the next 50 years will bring? What remains certain is that Opposite Lock will continue to help Aussies get outdoors and explore this vast backyard we call home. Here’s to the next 50 years of adventure, innovation, and the unyielding spirit of exploration,” says the company.

To learn more about Opposite Lock, visit www.oppositelock.com.au

80 Australian Automotive Aftermarket Magazine June 2024 MILESTONES

AASDN CELEBRATES 10 YEARS

Pioneering collaborative growth in the automotive industry

The Australian Automotive Service Dealers Network (AASDN), a network of independent automotive workshops across Australia, recently marked over a decade of fostering innovation and collaboration in the automotive sector.

Established to address industry challenges such as the need for technical training, high tooling costs, and staffing issues, AASDN now supports more than 120 leading workshops committed to excellence in vehicle care and customer service.

AASDN provides its members with significant benefits, including advanced technical and

business training focused on modern diagnostics and car repair.

These sessions, led by global experts, help members stay at the forefront of automotive technology. The network also offers business mentoring to enhance workshop management, improve profitability, and achieve a better work-life balance.

Members also enjoy access to a shared tool library, reducing the financial burden of acquiring specialised tools necessary for servicing modern vehicles.

Further, AASDN explains that it fosters a strong community through social events and networking opportunities, enabling members to exchange insights and build relationships within the industry.

A highlight for AASDN this year has been its participation at the Australian Aftermarket Automotive Expo in Melbourne.

Hosting its first booth at Expo, AASDN engaged with preferred suppliers and industry peers, generating new membership applications.

ZF CELEBRATES PRODUCTION OF THREE MILLION ELECTRIC MOTORS

ZF’s three millionth electric motor has been produced, a technology used worldwide in electric vehicles

A global technology company, ZF covers a broad spectrum of vehicle electrification, from purely electrically powered passenger cars and plug-in hybrids to electric drives for commercial vehicles.

It says its recent production milestone of three million electric motors stands for a continuous reduction in the dependency on pure combustion engines, as well as for the successful transformation to electromobility.

The global demand for electric drives for passenger cars and commercial vehicles is increasing rapidly, therefore so are ZF’s production figures.

“Within just 18 months, ZF has doubled electric motor production from just under one and a half million to three million, ZF Head of the Electric Motors Product Line, Roland Hintringer, said.

“Thanks to highly automated, volume-flexible and modular systems, we are able to serve our global customers as required.”

Further innovations for more efficiency and range

AASDN says this event underscored its active role in industry advancements and its commitment to a supportive network.

Looking forward, AASDN says it is excited about upcoming training sessions across various states, ensuring that its members are equipped with the latest skills and knowledge.

As AASDN continues to broaden its impact and enhance its offerings, it says its commitment to its values and supporting the Australian aftermarket community remains steadfast.

For more information, contact bdm@aasdnwa.com.au (AASDN West) or aasdneastcoast@gmail.com (AASDN East).

current electric drives and reduces CO2 emissions in production and operation by 20 percent.

The production figures and forecasts make it clear that ZF is successfully advancing the transformation towards electromobility.

“Our role as an innovator is also an important factor,” Roland said.

ZF has already announced that it will develop the magnetic-free electric motor I²SM – a separately excited synchronous machine with inductive energy transfer – for volume production.

It says that in contrast to the magnetic-free concepts available on the market today, the I²SM is uniquely compact and has the highest power and torque density.

ZF says it has also recently demonstrated the potential of its new developments for further efficiency and thus range gains in electromobility with the EVSys800 electric drive.

It states this prototype is 35 percent lighter than

Innovative stator winding technologies, a new cooling concept and the compact design make these major optimisation leaps possible.

Worldwide production locations

ZF produces electric motors at locations in Asia and Europe, with production facilities currently being installed in North America.

As a result, the global technology company serves the major automotive markets at the following locations: Hangzhou and Shenyang (China), Pančevo (Serbia), Schweinfurt (Germany), Trnava (Slovakia), Saltillo (Mexico), and Gray Court (USA).

The capacities of the electric motor production facilities at the existing production locations are currently being expanded in order to best support the customers’ ambitious sustainability and climate protection targets.

For further information on ZF in Oceania, and its products and services, please visit www.zf.com/au

MILESTONES
81 Australian Automotive Aftermarket Magazine June 2024

RPM APPOINTS GLOBAL AUTOMOTIVE VETERAN AS CEO

Guy Nicholls has been appointed to the role of Chief Executive Officer

In early March RPM Automotive Group Limited, a leading player in the Australian automotive aftermarket sector, appointed Executive Director and Chief Operating Officer Guy Nicholls as Chief Executive Officer of the Company.

Guy, an industry veteran with over 30 years of global automotive expertise, joined the RPM Board in August 2022, bringing his extensive leadership experience at automotive companies including Ryco Group - a subsidiary of GUD Holdings and Genuine Parts Company, which owns Repco Auto Parts, and REDARC Electronics.

Furthermore, Guy spent six years on the Board of the Australian Automotive Aftermarket Association (AAAA), where they successfully advocated for aftermarket products and services to be protected within new car statutory warranty periods, resulting in consumers having more choice when servicing or maintaining vehicles.

Guy succeeds former Chief Executive Officer and RPM co-founder, Clive Finkelstein, who has moved into a purely strategic role and continues his involvement as Chief Commercial Officer (CCO), where he will ensure the progression of

strategic initiatives and commercial development within the Group.

“Clive has been an outstanding leader of the RPM Group as co-founder of the business,” RPM Chair, Lawrence Jaffe, said.

“In 2019 Clive successfully led the group as it transitioned from a private company to listing on the ASX and has done a tremendous job growing the company into an automotive aftermarket leader with a significant footprint across Australia.

“The Board is grateful for his tenure as Chief Executive Officer and looks forward to his continued leadership as Chief Commercial Officer.

“We look forward to welcoming Guy to the helm and believe the time is right for fresh leadership to guide us through our next phase of growth.

“Guy’s experience in the global automotive aftermarket industry is unmatched and combined with his extensive knowledge of mergers and acquisitions and integrations of business units, will undoubtedly contribute to the future success of the RPM Group.”

RPM Automotive Group Limited is a leading

player in the Australian Automotive Aftermarket, comprising a number of businesses involved in importing, wholesaling and retailing of tyres, mechanical repairs, motorsport apparel and safety equipment, niche manufacturing and a roadside assistance service for the transport industry. RPM owns brands such as RPM Racewear, Carline, Genie, Revolution Racegear, RPM Autoparts, Safety Dave, and Max 4x4.

For further information, please visit www.rpmgroup.net.au

REDARC LOOKS FOR NEW GENERAL MANAGER

REDARC is currently advertising for the role of General Manager After Market Sales –Australia and New Zealand (ANZ)

Ben Marsh, who has now departed the organisation, has been an integral part of REDARC for the past 12 years, with REDARC stating it is grateful for his dedication and contributions towards the company’s success.

With the departure of Ben comes an exciting opportunity for someone seeking to join the dynamic and thriving REDARC organisation in the position of General Manager After Market SalesAustralia and New Zealand (ANZ).

Originating from humble beginnings with just eight employees over four decades ago, REDARC has

flourished into a global workforce of nearly 400 globally.

Owned and operated in Australia, REDARC specialises in the research, design, development and manufacture of mobile and off-grid power and safety management solutions, exporting to customers worldwide.

REDARC says it has proven its market-leading status through recognition of various prestigious accolades, most recently in the 2024 Australian Auto Aftermarket Excellence Awards.

REDARC states, “at REDARC we offer you a career with a company that is a value driven, ethical market leader. We’re a dynamic organisation committed to providing you with an exciting and interesting career. Our focus is on fostering a culture of active participation, innovation, and open

communication. As a market leader in our field, we enjoy excellent future growth and continued commercial success.”

The role forms an integral part of the REDARC Leadership Team.

“You will be tasked with driving growth in the ANZ region by cultivating enduring relationships with distributors and channel partners, overseeing the Sales team’s development, devising and implementing Aftermarket Sales strategies and processes, and collaborating cross-functionally to ensure the commercial viability of our products and solutions,” states REDARC, which says it hopes you will “join us as we continue to push boundaries and lead the way in the industry.”

For more information, visit www.redarcelectronics.com/gm-sales

82 Australian Automotive Aftermarket Magazine June 2024 INDUSTRY PERSONNEL UPDATES

CAROLE NOON RETIRES AFTER 27 YEARS OF DAYCO CUSTOMER SERVICE

Carole was Dayco Australia’s longest serving customer service representative, spending almost three decades with the company

Carole Noon’s career with Dayco Australia commenced 27 years ago when she was offered a part time customer service position by a friend, when the company was known as MarkIV Automotive. It wasn’t long before she became a full-time member of the Melbourne based Dayco customer service team.

Carole loved her job, the people she worked with and the daily interaction with customers from the very beginning. Of special note is the fact that Carole’s dedication and mindset has not changed all these years later.

Such was her dedication to ensuring the best possible customer service, Carole established several long term customer relationships that would extend across her entire Dayco customer service career.

“Some of the comments that Dayco customers have made upon finding out that I was retiring have brought me to tears,” Carole said.

“One customer mentioned that when he first dealt with me at Dayco he remembered that my son had just started high school. Now my son is 40 years old with a family of his own. That really brought home how the years have flown by and how enduring my Dayco customer relationships have been.”

Of all the many changes that have taken place over the past three decades, Carole says the biggest impact on her career was when Dayco entered the online/digital age.

“The real game changer for the customer service team was the introduction of the Dayco website, online catalogue and especially the electronic ordering system. We led the industry with our online access, making us even more efficient, providing an even better customer service experience,” Carole said.

“It was also great to finally say goodbye to manually keying in stock orders!”

Carole Noon has also worked across several senior management changes at Dayco Australia during her long career, with the customer service team remaining a constant source of support and friendship throughout her tenure.

“My customer service team and several of the long-term staff at Dayco truly became my second family. We got through a lot together over the years and genuinely supported each other. This made it a great place to work,” Carole said.

“This was particularly evident during the COVID-19 pandemic. Thanks to the company ensuring that we were completely safe, I was able to get out of the house, go to work and support our customers’ businesses during those very difficult couple of years.”

Carole has several great things to look forward to in her retirement, the first will see her join her already retired husband Ray, two adult children and her grandchildren on an entire family trip to Bali in July.

Carole also plans to stay active by helping primary school children with reading and assisting teachers at her grand children’s schools. She is looking forward to helping children during their vitally important formative years of learning.

“There is no doubt that I will miss working at Dayco mainly because of all the long term friendships that I have made during my long career there. I have absolutely loved my job from the day I started,” Carole said.

“It makes me emotional when I think about not being with ‘my girls’ every day, but I have told them that if they ever need my help, I’m more than happy to assist.”

According to Dayco Australia Managing Director Arnold Mouw, Carole Noon has left an indelible mark on the company and its trade customers over almost three decades.

“Carole has endeared herself to everyone at Dayco Australia over her long and highly successful career,” Anthony said.

“Carole is held in the highest regard by our staff along with our customers due to her genuine passion for her job and her ‘can do’ attitude.

“Carole will be greatly missed, and we are very grateful for her dedication to Dayco Australia across the past 27 years. We wish her many years of joy in the years ahead with her family and many friends.”

For more from Dayco, visit www.dayco.com

INDUSTRY PERSONNEL UPDATES 83 Australian Automotive Aftermarket Magazine June 2024

JAS OCEANIA ON THE MOVE

The Sunshine Coast branch of JAS Oceania has relocated

JAS Oceania Sunshine Coast has relocated to a new, premier facility at 93 Enterprise Street in Kunda Park in Queensland.

JAS Oceania says this move significantly enhances its capacity to serve its valued customers more efficiently and with an expanded range of products.

Tony Henle, a seasoned veteran with 26 years of industry experience, leads this transformation. Tony’s journey began as an auto electrician, and over the decades, he has developed an exceptional understanding of the trade and the community’s unique needs.

JAS Oceania says his leadership is a cornerstone of its commitment to providing exceptional service and with Tony at the helm, the Sunshine Coast branch is poised to deliver swift and reliable service to the region.

Further, it states the new warehouse is a testament to its dedication to improving customer service, with the larger size allowing the stocking of a comprehensive array of electrical components and accessories, ensuring local auto electricians and businesses have immediate access to the needed parts.

From essential electrical components to specialised accessories, JAS Oceania says its inventory is meticulously curated to meet the diverse demands of the local market.

Moreover, this relocation reportedly underscores the company’s commitment to supporting the local auto-electrical sector as a reliable supplier which can provide quality products and expert advice, acting as a partner in the success of local auto electricians.

“Our new location at Kunda Park is strategically positioned to enhance our service capabilities and foster stronger customer relationships. We look forward to continuing to serve the Sunshine Coast community with unparalleled service, comprehensive product knowledge, and a steadfast commitment to quality,” JAS Oceania said. For more information, visit www.jasoceania.com.au

REPCO AUTHORISED SERVICE MAKES AN IMPORTANT CAREER PITSTOP

RAS promoted the automotive industry to the next generation recently

Repco Authorised Service (RAS) recently participated in the Adelaide Careers and Employment Expo, the largest event of its kind held in South Australia with more than 8,000 students in attendance.

Competition was intense amongst the more than 200 industry associations and organisations exhibiting at the event, and the Repco Pitstop challenge proved to be a centrepiece attraction in the Automotive Precinct, helping to highlight our industry as a great place to forge a career.

The Pitstop Challenge is an exciting hands-on interactive activation that features at key rounds of the Repco Supercars Championship.

The display generated exceptional interest and helped open valuable conversations with potential apprentices, parents, and teachers.

Repco Authorised Service National Manager, Peter Rogers, emphasised the importance of the activity, and called for more to be done.

“It’s no secret there’s a critical skills shortage across our sector, and we see our involvement in this type of event as an important part of supporting our membership and the wider automotive industry,” Peter said.

“We are very keen to work with industry partners and associations to do more in this space.”

Outside of the Repco Pitstop Challenge, Repco Authorised Service – which states it is Australia’s largest network of independent mechanical workshops – was showcased at two information booths manned by volunteers from RAS workshops, including both male and female current RAS apprentices, providing students with the opportunity to engage directly in authentic conversations with their potential future peers.

RAS also supported and featured in the ‘Road to Auto’ competition which attracted participation from 67 schools.

Nathan Coffey, the owner of The Engine Bay and member of the RAS National Council, was delighted by the success of the event and stressed the importance of grass roots action to address the skills shortage.

“As workshop owners, we need to take responsibility for our future and do what we can to promote Automotive as a great career choice,” Nathan said.

“The quality of students that we spoke to gives me great hope that our future is bright if we can attract this talent to our industry.”

RAS Business Development Specialist for SA/NT, Phil Barker, also expressed his enthusiasm for the initiative.

“I was really impressed by the genuine interest shown by the students, and particularly pleased that our industry seems to be becoming more appealing to female students that are seeking career options,” Phil said.

Buoyed by the success of the expo and alongside their ongoing workforce development projects, the RAS team are already looking at future opportunities to promote Repco Authorised Service as an employer of choice and automotive as a great career path.

For more information, visit www.repcoservice.com View the Expo highlights video here https://www.youtube.com/watch?v=w5FQwe65nHk

84 Australian Automotive Aftermarket Magazine June 2024
SHOPFRONT

HR EMPLOYMENT LAW REFORMS

In December 2023, the Fair Work Legislation Amendment (Closing Loopholes) Bill 2023 was divided into two Bills

The passage of the Fair Work Legislation Amendment (Closing Loopholes) Act 2023 and the Fair Work Legislation Amendment (Closing Loopholes No.2) Act 2024 (Closing Loopholes No. 2 Act) has brought significant reforms to the Fair Work Act 2009 (Act). Some reforms have already commenced, while others will take effect between now and 2025. A summary of key reforms taking effect in 2024 is provided below.

Entry Permits and Delegates Rights

From 1 July 2024, the Fair Work Commission (FWC) can grant an exemption certificate waiving the 24 hour notice period for an entry permit, if the FWC is satisfied of a suspected underpayment and that an investigation may be hindered by the advance notice. Conditions can be imposed on exemption certificates if misused (in addition to revocation or suspension).

Additionally, terms relating to delegates rights, such as reasonable communication with members, will be included in modern awards and enterprise agreements.

Penalties

From 27 February 2024, the amendments increase penalties and change the concept of ‘serious contravention’.

A ‘serious contravention’ now occurs if a person knowingly contravened the provision or was reckless as to whether the contravention of the provision would occur. It is no longer required for the contravention to be part of a systematic pattern of conduct.

Casual Employment

From 26 August 2024, the definition of ‘casual employee’ will change. The new definition considers the totality of the employment relationship, rather than solely the terms of the initial offer and acceptance of employment. This is a significant shift from the current definition and precedent set by the High Court in the WorkPac v Rossato [2021] HCA 23.

Under the new definition, an employee will be a casual employee if the employment relationship is characterised by an absence of a firm advance commitment to continuing and indefinite work; and the employee would be entitled to a casual loading or a specific rate of pay for casual employees, either under an industrial instrument or an employment contract.

Assessing whether there is a firm advance commitment to continuing an indefinite work includes consideration of:

• the real substance, practical reality, and true nature of the employment relationship;

• whether there is an inability of the employer to offer work or not, or an inability of the employee

to accept or reject work (and whether this occurs in practice);

• whether, having regard to the nature of the employer’s enterprise, there will likely be future availability of continuing work usually performed by the employee;

• whether permanent employees perform the same kind of work; and

• whether there is a regular pattern of work for the employee.

A firm advance commitment can be in the form of a contract or a mutual understanding or expectation.

Employers are prohibited from dismissing and re-engaging employees to perform the same (or substantially the same) work as casuals and from making false statements to persuade non-casual or former employees to work as casuals. These provisions carry civil penalties.

Employees engaged as casual employees remain so until a specified event occurs (for example, they transition to permanent employment under the casual conversion provisions or otherwise accept a permanent employment offer).

Casual Conversion

An employee can notify their employer in writing if they believe they are no longer a casual employee after six months of employment (or 12 months for small businesses). The employer must consult with the employee and respond within 21 days. The FWC can resolve disputes in this area.

CEIS

Currently, casual employees must receive a Casual Employment Information Statement (CEIS) on commencing employment. From 26 August 2024, casual employees, except for those in small businesses, must also receive a CEIS six months after commencing employment and every 12 months thereafter.

Employment Definition

From 26 August 2024 (or earlier proclamation), whether a person is an ‘employee’ or ‘employer’ for the purpose of the Act will be determined by ascertaining the ‘real substance, practical reality and true nature of the relationship’ between the parties. This assessment will consider the totality of the relationship including the contract terms governing the relationship and other factors relating to the employment relationship, including how the contract is performed in practice.

The intention of this change is to return to the ‘multi factorial’ assessment applied by courts and tribunals before the High Court of Australia’s decisions in February 2022 in s [2022] HCA 2.

Individuals earning above the contractor high-

income threshold can give notice to opt out, which can be revoked by the individual.

Right to Disconnect

From 24 August 2024 (24 August 2025 for a small business), employees may refuse to monitor, read, or respond to contact or attempted contact from their employer (or a third party where the contact or attempted contact relates to their work) outside the employee’s working hours, unless such refusal is deemed unreasonable.

Factors to be considered include the reason for the contact, how it is made and level of disruption, the employee’s role and responsibility, compensation for availability, and personal circumstances, such as family or caring responsibilities. It is unreasonable to refuse contact required under a Federal, State or Territory law.

The employer and the employee must attempt to resolve any right to disconnect dispute. If unresolved, the FWC has authority to issue orders preventing unreasonable out-of-hours contact.

Other Reforms

This article contains a brief summary of some of the key proposed changes. However, the Closing Loopholes No. 2 Act contains a range of other proposed changes including in relation to enterprise agreements, independent contractors in the road transport industry and employee-like workers performing digital platform work (gig economy). For further advice, contact Employer Assist.

This article is intended for information purposes only and should not be regarded as legal advice. Please contact Employer Assist by Industry Legal Group for advice.

Liability limited by a scheme approved under the professional services legislation.

AAAA Member Benefits

Employer Assist provides advice on all aspects of employment law. Please contact Employer Assist by Industry Legal Group on 1300 735 306 or aaaa@employerassist.com.au if you have any questions relating to this article or to discuss any employment issues that arise in your business.

85 Australian Automotive Aftermarket Magazine June 2024

LANOTEC UPPING THE ANTE

A growing motorsport program is helping drive Lanotec’s natural, biodegradable range of products forward

Lanotec, which offers the market natural degreasers and liquid Lanolin grease products, is moving forward with a growing motorsports partnership in 2024, spearheaded by its support of Brand Ambassador, Jay Robotham.

Jay – who first partnered with Lanotec in 2023 – is set to race in the Supercars endurance races with Brad Jones Racing alongside Bryce Fullwood in the Middy’s Chevrolet Camaro this year, alongside twin campaigns in the Thailand Super Series aboard a MARC Mustang in the GTM Championship, plus a new Ford Ranger in the Super Pickup category, with both entries running out of the Corliss Race Engineering workshop.

He is also running a limited campaign in the GT World Challenge Asia for Climax Racing aboard a Mercedes-AMG.

Before making the full-time switch to living in Asia, Jay won the opening two rounds of the Lanotec Victorian Hyundai Excel Championship at Sandown and Winton, while he also claimed the class D pole position from the Bathurst 6 Hour aboard a Toyota 86.

In addition to its backing of Jay, for 2024 Lanotec has also secured the naming rights for the Lanotec Victorian Hyundai Excel State Championship, an ever-exciting grassroots category that is proving to be a breeding ground for the next generation of racing stars.

At the same time, it continues to support Glenn Ridge in his tarmac rallying endeavours, with his rare Mazda RX-7 SP a crowd favourite at events around the country; and is also involved in the world of Motocross with Gavin Heggs and his Twist It Moto operation, which runs coaching clinics around the country and the region to improve the skills of riders of all age groups.

The brand has previously been involved in a range of other disciplines, including powerboat racing, but the company says there is a simple reason why Lanotec has chosen to concentrate on motorsportrelated partnerships.

“For starters, we are car people, we live and breathe it, so it is natural that we have followed a path that has taken us into the motorsport world,” Lanotec Australia General Manager, Robert Doncon, said.

“We have found that we aren’t alone in loving motorsport, with many of our retailers and end users sharing this passion. It also provides us with great exposure which fuels recall in the marketplace.

“For example, last year, through our partnership with Jay Robotham, we were on the front of his Supercar at Bathurst and Sandown, which exposed the brand to a huge audience while also providing a buzz for those involved in the company.”

The growing list of partnerships for Lanotec are delivering the company a wide array of benefits.

“Our motorsport program has definitely grown in 2024, especially with Jay moving to Asia, where he can concentrate full-time on his various racing programs,” Robert said.

“Even though we are Australian-made and owned, Lanotec has a big presence across Southeast Asia, so combining our efforts there with a strong Australian flavour makes a lot of sense.

“The upshot of that program is the Australian media has a lot of interest in Aussies racing overseas, and we can take ownership of that.

“Locally, supporting the Victorian Excel Racing has come about via an introduction from the Robotham family, and we couldn’t be happier with the early results.

“The class has massive fields and a huge following, especially with their races broadcast live through Blend Line TV’s platforms.

“Every participant in the class would have a use for Lanotec products in their home or work lives, so for the investment, it is providing some great exposure and introductions for the brand.

“Lanotec’s range can be used in a wide variety

of industries for a huge array of applications, with motorsport a true real-world test – and awareness we generate through our involvement in motorsport adds further credibility to the reputation of our products.

“Outside of the fact that Lanotec’s products have been developed for use in tough environments, the offering is all-natural and safe to use, and made in Australia – some significant selling points we can convey through motorsport.

“Our underlying ethos is that we develop our products to outperform and outlast the competition, so putting our range to use in the motorsport world is the perfect testbed for the various formulations.

“While our clean and green environmental credentials are a great selling point, the products still have to perform, and through motorsport, we can demonstrate that Lanotec really works.”

Of course, the most successful partnerships are those that are appropriately leveraged, with Lanotec committed to making sure it makes the most of its activities in this space.

“Obviously, the programs have very different scopes, and we tailor support packages to suit,” Robert said.

“With the Victorian Excels, we are engaging our reps on the ground at the events to ensure that drivers, teams, and fans are aware of our different product lines.

“In the Thailand Super Series, there is more of an emphasis on the business-to-business relationships between Lanotec and the other team partners.”

To learn more about Lanotec, visit www.lanotec.com.au

MEMBERS IN MOTORSPORT
86 Australian Automotive Aftermarket Magazine June 2024

BENDIX TEASES SUPERCARS’ INDIGENOUS ROUND LIVERY

Nick Percat will carry the livery at the Darwin Triple Crown

Race fans have been given an early glimpse of the stunning indigenous livery that will feature on Nick Percat’s Bendix Racing Camaro in Darwin in July.

Bendix commissioned proud Wadawurrung man, Billy-Jay (‘BJ’) O’Toole for the project, with the talented artist presenting his piece to FMP Group (Australia) Bendix Chief Executive Officer, George Kyriakopoulos, at a recent event held at Bendix’s Manufacturing Facility and Research and Design Centre in Ballarat, Victoria.

The striking creation references Bendix’s corporate colour palette of blue, black, and white, while providing a unique local story from Wadawurrung Country, which takes in tracts of land around Bendix’s Ballarat heartland and south to Geelong.

BJ explained the elements of the painting and his consideration in creating each layer of the design.

“At the bottom of the artwork I’ve embedded a symbolism of the many hills and mountains in the region which are significant places and landmarks on Wadawurrung Country,” BJ said.

“Above that there’s a line of cross hatching, a traditional marking honouring that we are on Wadawurrung Country. Then there’s a reference to the many waterways which were resources for Wadawurrung people for thousands of generations.

“Eucalyptus leaves are embedded into the artwork to showcase Bendix’s passage on country, to welcome and cleanse all while they are on country.

“The four birds shown in the painting also hold significance. Bunjil the wedged tail eagle was the creator of Wadawurrung Country 60,000 years ago – using his big powerful wings he created and carved the land to what it is today.

“Waa, the crow is the protector of Wadawurrung Country and is emotive to Bunjil. Kunawarra the black swan is present in the artwork, as one of the largest black swan populations is on Wadawurrung Country at Lake Wendouree.

“Pawan the magpie sang to the first sunrise on Wadawurrung Country, and is part of our creation story, so was important to include.

“Meeting places on the painting are shown as a sign of journeying, representing the different countries Bendix gets to see through Supercars racing.

“And the handprints signify Bendix employees and stakeholders’ commitment to honouring and celebrating First Nation’s culture by applying this artwork to its Supercar for the upcoming Indigenous Round.”

George Kyriakopoulos said Bendix was overwhelmed by the quality and connection of BJ’s piece, and

could not wait to see the painting transferred to the Bendix Racing Camaro.

“We wanted our Supercars Indigenous Round livery to be something unique to Bendix, and to pay respect to Wadawurrung Country which has been the spiritual home of Bendix in Australia since 1955,” George said.

“We are so excited and moved by BJ’s artwork and the detailed thought and messaging he’s put into the piece. I think with this livery adorning the Bendix Racing Camaro, we’ll have a winning car in Darwin.”

Additional information about BJ O’Toole can be found at www.facebook.com/papulaborginalart and www.instagram. com/papul_art/

For more from Bendix, visit www.bendix.com.au

CONTINENTAL TYRES LAUNCHES MAXCONTACT MC7

Designed to provide maximum control, shorter braking distances, and reduced noise levels

Continental Tyres recently unveiled its all-new MaxContact MC7, a sporty, high-performance tyre designed for enjoyment in both daily use and on weekend adventures, fulfilling the needs of Australian performance-oriented drivers.

Continental says its MaxContact MC7 delivers excellent driving performance, offering maximum control through precise steering and dynamic handling with exceptional stability in all environments. It explains this is achieved through Continental’s Cornering Macroblock technology, which maximises the tyre’s contact area with the road to create a wider footprint, thus redistributing force for a more controlled and stable drive experience.

This exciting new product also features ReFlex Compound that creates a higher resistance to

tyre deformation and leads to improved steering response and accuracy.

“Developed and tested by a team of industryleading engineers and material experts through more than 8,000 hours in R&D, we engineered a stand-out, high-performance tyre that meets the unique needs of Australian drivers,” Continental Tyres Australia Managing Director, Mitchell Golledge, said.

Designed to ensure optimum safety, even in wet weather, Continental says the new MaxContact MC7 provides enhanced grip and shorter braking distances to ensure a stable and safe experience for drivers.

The 3D Laser-cut Sipes improve grip and braking in wet and rainy conditions, reducing the risk of aquaplaning by quickly expelling water that flows through the tyre grooves.

Additionally, the silica technology within the ReFlex Compound enhances the transfer of kinetic energy to heat when braking, leading to shorter braking distances on both dry and wet roads.

Continental’s two-in-one Noise Breaker 3.0 breaks up sound waves, preventing noise from building up and traveling into the cabin, resulting in a quieter drive.

“The MaxContact MC7 is the most recent addition to the Continental Tyres line-up of products which represent the latest generation of our tyre technologies,” Mitchell said.

“These products reflect our continued investment into new, best-in-class offerings resulting in remarkable driving experiences.”

The new Continental MaxContact MC7 tyre offers sizes ranging from 17” to 20” and will be available Australia-wide from the 1st of June, 2024.

Continental Tyres says it has been a leader in creating world-class innovations using advanced technologies for more than 150 years.

It states its German-engineered tyres are refined and tested with safety in mind and are “the first choice for leading vehicle manufacturers globally.”

For more information, please visit www.continental-tires.com/au/en/

PERFORMANCE & RACING 87 Australian Automotive Aftermarket Magazine June 2024

RACER INDUSTRIES PARTNERS WITH CHEVROLET RACING IN FINKE DESERT RACE

As this magazine went to print, Racer Industries and Chevrolet Racing were taking on Finke Racer Industries teamed up with Chevrolet Racing for the Finke Desert Race, supplying racing apparel and equipment, supported by Hulk 4x4 and Ignite Lighting.

For the 2024 running of Australia’s most prestigious off-road race, a Chevrolet Silverado ZR2 Off-Road Racer was piloted by former Supercars champion and motor racing legend Craig Lowndes, who partnered experienced navigator, Dale Moscatt.

With three Supercars Championships, seven Bathurst titles, and more than 100 wins in Australia’s premier racing category, Craig is one of the most popular figures in Australian motorsport, while 2014 Australian Rally Champion Dale is a highly experienced navigator and renowned codriver.

“Racer Industries is incredibly excited to support this collobaration between Chevrolet Racing, the motorsport arm of General Motors Australia and New Zealand, and GM Speciality Vehicles, and the partnership of Craig Lowndes and Dale Moscatt,” Racer Industries’ Business Development Manager – Performance, Mathew Nilsson, said.

“The Finke Desert Race truly is a unique outback

event, famed for being one of the most difficult offroad races in the world, and we are excited by the opportunity to support the program with a range of products to meet the demands of such unique conditions for the vehicle, drivers and crew.”

As the Official Australian Sparco Dealer, Racer Industries supported the outing through the supply of Sparco apparel, including race suits, racing shoes, fire resistant undergarments, gloves and balaclavas, complemented by a range of general hard parts and equipment.

Hulk 4x4 accessories and Ignite Lighting products have been fitted to the Chevrolet Silverado to light the way ahead and assist with traversing the rugged outback landscape, as well as supplying a range of camping equipment for the crew during the event.

“Chevrolet Racing and Racer Industries are aligned in our objective to provide Craig and Dale with the most reliable and competitive equipment to get the job done in the Silverado ZR2 at Finke, and that’s why we’ve chosen these leading products from Sparco, Hulk 4x4, and Ignite Lighting,” Chevrolet Racing General Manager, Chris Payne, said.

As he prepared to take the start, Craig Lowndes said he was looking forward to swapping his ‘daily driver’ Silverado for something even more exciting. “I’m thrilled to be taking the Silverado to Finke. It has been a while since I won the Australian Safari, which was way back in 2010, this is going to be a great test,” Craig said.

“I drive a Silverado ZR2 every day and regularly put it through its paces off-road on weekends, as well as towing our caravan yearly to the Bathurst 1000.”

The Tatts Finke Desert Race was held between Alice Springs and the Aputula Community in the Northern Territory from the 7th to the 10th of June, 2024.

Further information on Racer Industries is available at www.racerindustries.com.au

NEW SUPERCARS ENDURO DEAL FOR DAYCO DAVE

The new deal preceeded a win for David Russell in New Zealand

Dayco Ambassador David Russell has ended the longest drought in Porsche Carrera Cup Australia history, claiming his first ever overall round win in his 60th attempt.

David, who is competing with TekworkX Motorsport this season, had finished second on six occasions and gained 14 prior Porsche Carrera Cup overall round podium appearances without a round win in his otherwise highly successful Carrera Cup career.

The Dayco driver ended that streak in style at the series’ second round held at Taupo Motorsport Park in New Zealand from April 19 to 21.

Just before the New Zealand Porsche Carrera Cup round, the news broke that David had switched Supercar camps to the PremiAir Nulon Racing Supercar team for the 2024 Supercars Endurance season, partnering with James Golding in the #31 PremiAir Nulon Racing Camaro.

David has forged a long and successful career as a Supercars co-driver, starring as a leading co-driver in the Supercars enduro season in all but one year since 2010.

He made his Bathurst debut in 2001, competing

in his first ‘Great Race’ in 2003 with Fernandes Motorsport, before going on to drive for Tekno Autosport, Kelly Racing / Nissan Motorsport, Dick Johnson Racing, Tickford Racing, Matt Stone Racing and Erebus Motorsport.

The Dayco Ambassador has come agonisingly close to Bathurst glory on two occasions –standing on the Mount Panorama podium in 2021 (third) and 2023 (second), both times while codriving with 2023 Supercars Champion Brodie Kostecki.

David has plenty of Bathurst success to his name outside of Supercars too, racing to class victories, championships and overall podium successes in every Bathurst Production Car / GT endurance race format, including two, three, six, 12, and 24hour distance races throughout his career.

“I am thrilled to finally announce that I am joining PremiAir Nulon Racing at the Sandown 500 and Bathurst 1000 this year,” David said.

“James Golding’s performance at Bathurst earlier this year was outstanding, and I am eager to partner up for some fantastic outcomes in the endurance races this September and October.”

“We are very pleased to finally be able to announce that David is joining our team for our 2024 endurance campaign,” PremiAir Nulon Racing Team Owner, Peter Xiberras, said.

“He has won at Bathurst in basically everything except a Supercar, where he has come oh-soclose with a second place last year partnering with Supercars champion Brodie Kostecki.

“There is no doubt he is highly experienced when it comes to the Mountain and to Supercars, and we are very excited to see what he and Jimmy can do in the #31 this year.”

For more from Dayco, visit www.dayco.com

PERFORMANCE & RACING 89 Australian Automotive Aftermarket Magazine June 2024

TURBO PROS CAN FIX IT

Ford PX Ranger Turbocharger over-speeding causes and solutions

The PX Ford Ranger 3.2L has cemented itself as one of the most popular dual-cab 4x4s on the market. Ford Rangers are sturdy cars, but their owners still have to deal with Ford Ranger turbo problems. It is not uncommon to see the original turbo has serious damage on the compressor wheel and compressor housing because of turbo over-speeding.

Turbochargers can operate at speeds in excess of 6,000 revs per second (360,000 rpm), with exhaust gases around 800°C.

Over-speeding is when the turbo rotates at a greater speed than its operational limits and can push the turbo beyond its safe operating parameters, causing it to fail by damaging the turbine or compressor wheels and bearings. If the turbo continues to over-speed, it can overboost the engine, resulting in serious damage to the internal components and potentially complete engine failure.

What causes over-speeding?

• A restriction in the air intake filter or pipe work, or a split or detached air hose, allowing incorrect amounts of air into the turbo;

• A ‘chipped’ or ‘overfuelled’ engine that isn’t to standard specification;

• Worn injectors;

• Loss of signal to the electronic actuator/stepper motor for the wastegate or VNT control. How to prevent turbo failure due to overspeeding?

• Check there are no restrictions or leaks in the air intake pipe work;

• Ensure the wastegate or VNT linkage is operating freely;

• Check the electronic sensors and ECU are operating correctly.

Turbo Pros supply both genuine Garrett and aftermarket turbocharger replacement if your Ford Ranger suffers these problems.

For more information call 0477 877 111 or email sales@turbopros.com.au

ACL CONTINUES KELLY RACING SUPPORT

Mason Kelly carried the ACL 75th anniversary logo in Perth recently

ACL Bearing Company (Australia) Pty Ltd, which is celebrating its 75th anniversary of manufacturing precision automotive engine bearings at its manufacturing sites in Launceston (Tasmania) in 2024 – has proudly announced the continuation of its long term relationship with Kelly Racing and Super 2 driver, Mason Kelly.

“We are very pleased to continue our long term relationship with Kelly Racing and Mason – we have been involved with Kelly Racing since its inception and we were very impressed with Mason’s achievements and growth during his debut 2023 season in Super 3,” ACL Bearing Company (Australia) Pty Ltd General Manager, Chris Brooks, said.

“We are excited to partner with Mason in his transition to Super 2 this season.”

Mason ran a Nissan Altima in the 2023 Super 3 Series and has progressed to Super 2 for 2024 driving the #22 Ford Mustang.

The 2024 Super 2 Series Championship consists of six rounds all held in conjunction with Supercars rounds in Bathurst, Perth, Townsville, Sandown, Bathurst and Adelaide.

In acknowledgement of ACL’s 75th anniversary, Mason’s #22 Ford Mustang carried the ACL 75th anniversary logo during Round Two of the series at Perth’s Wanneroo Raceway recently.

“We are very appreciative of the acknowledgement of our important milestone by Kelly Racing – the livery looked fantastic. A massive thank you to Mason for the initiative and support,” Chris said.

“We are very proud to be a long term partner of Kelly Racing and Mason as he continues his motorsport development.

“He is an excellent ambassador for our brand, and we wish him every success for the season.”

The 2024 car has Kelly Racing chassis number KR011 and is the first Mustang Supercar built by Kelly Racing in their Ford era.

Like the Nissan Altima (previously driven by

Mason’s father, Todd Kelly) the KR011 has a strong link to the Kelly family, having been driven by Mason’s uncle Rick Kelly in 2020 and David Reynolds in 2021 and 2022.

“I am immensely proud to be partnered with ACL, a company with an incredible 75 year history and a rich legacy in motorsports,” Mason said.

“ACL’s unwavering support for Kelly Racing and my personal racing career has been pivotal in our development and success.

“All of us at Kelly Racing are grateful for ACL’s involvement with the team and congratulate ACL on reaching the remarkable milestone of 75 years of innovation and manufacturing in Australia.”

“Kelly Racing wishes to congratulate everyone involved in ACL’s success so far on the global stage as it continues to develop, innovate and manufacture class leading products from here in Australia,” Kelly Racing Director, Todd Kelly, said.

“ACL have been an invaluable supporter of Kelly Racing and have played a pivotal role in our engine projects across multiple manufacturers.

“We appreciate ACL’s continued support to the team and involvement with Mason on his move into Super 2.”

For more information on ACL Race Series performance engine bearings, visit www.aclperformance.com.au

90 Australian Automotive Aftermarket Magazine June 2024
PERFORMANCE
& RACING

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.