It is astounding to think we are already halfway through 2024! With eyes focused on the journey ahead, we see potential for remarkable growth and achievements in the coming months
Our e-commerce pathway is poised for further flourishing, driven by our pursuit of excellence and innovation. The strides we aim to make could expand our market capabilities and create more job opportunities for ZQUARED than ever before While our team is in growth mode, we remain committed to a personal approach to partnership management
Constantly evolving to meet our partners’ and customers’ needs, we are exploring the possibility of adding new services to our portfolio These enhancements could provide greater value and support, reinforcing our position in the digital marketplace
Moreover, we are making significant investments in our infrastructure Our facility is undergoing a revamp to quadruple its processing capacity, enabling us to handle increased demand more efficiently and keeping us ahead in this dynamic industry.
As we forge ahead into the latter half of the year, let’s remain open to embracing new opportunities and striving for excellence Together, we have the potential to drive growth and success for our business and partners.
Here’s to a prosperous and dynamic second half of the year!
The retail industry, continuously in flux, is poised for significant transformations in the next five years Industry leaders predict a landscape shaped by seamless tech integration, evolving consumer preferences, and a redefinition of what constitutes the "store" experience
IsWalmart Worthit?
If you sell online, you are always looking for new ways to reach customers and improve your competitive edge While Amazon undoubtedly offers the
most global exposure, you might also hear rumblings of an old face with a new look shaking up the e-commerce landscape: Walmart Although Walmart made
Makingthe MostofSocial Commerce
If you are an ecommerce business owner and looking to expand your audience, utilizing social media is a must The fast-growing trend of “social shopping” allows consumers to shop the products they love directly via social media The experience is designed to be
THE PROS & CONS OF AI-POWERED CUSTOMER SERVICE
July 2024
Rapid developments in AI have led to the rise of AI-powered chatbots greeting customers when they visit online stores – mimicking the experience of a store clerk at a brick-and-mortar retailer In fact, 37% of ecommerce marketers worldwide use AI customer service, according to surveys conducted by eMarketer. While the prospects of integrating AI into customer service are certainly exciting, ecommerce business owners need to be careful.
Humans crave empathy, and AI will never be able to deliver on emotional connection like a human can. Real brand loyalty and longterm success will likely come with combining the speed and efficiency offered by AI while ensuring you never lose the irreplaceable power of personal touch with your customers
Today, approximately 44% of consumers begin their shopping journey through an online search engine. Online sales globally are expected to grow by 9% in 2024, hitting $6.3 trillion by the end of the year. After the industry broke $5.2 trillion in 2021, it is expected to hit $8 1 trillion by 2026, seemingly normalizing the post-COVID surge in online shopping
Popularity appears to be fueled by rapid improvements in delivery fulfillment, as well as innovative technologies that improve customer experience and mimic in-store experiences. Partnering with managed ecommerce providers like ZQUARED can help brands maximize the opportunity at hand
ZQUARED employees and their families enjoyed food, fellowship, & fun at our annual team summer rally. We had a fantastic turnout and a good time was had by all!
SPOTLIGHT Employee JACKMEYER
Jackhasattentiontodetailthatis
As Inventory Associate, Jack keeps our purchasing processes running smoothly by managing Purchase Orders, invoices, and inventory records He excels in communicating with brands, now supporting all Purchase Order operations weekly Outside of work, Jack enjoys watching baseball. We're proud to have Jack at ZQUARED!
ZQUARED's roots as a familyoriented company run deep. Our "we-not-me" team works together to achieve common goals while supporting one another individually, both professionally and personally.
TEAM Join Our OURCOMPANY
A united team is always behind something big. We work hard, laugh a lot, push the boundaries, and strive for continual growth both personally and professionally. And we have the best holiday parties in town!
ZQUARED invests in brands who sell on online marketplaces and are poised and ready for accelerated growth.
WE-COMMERCE
At ZQUARED, we understand the opportunities, risks, and challenges of selling online With over 50 years of combined e-commerce sales experience, our primary goal is helping you multiply your success by serving as an extension of your team to maximize results. From distribution to advertising strategies, we have solutions proven to grow your brand Putting the "we" in e-commerce.
YOUGROW,WE GROW
Built on the belief that all boats rise with the tide, our services are based on this principle. ZQUARED invests time, money, effort, and energy into brands poised for success with the expectation of a worthwhile resultbeacause we go all-in, growing together and winning when you win
OURMISSION
Our mission is to invest in brands who sell on online marketplaces and are poised and ready for growth by forming partnerships built on trust and rooted in relationship to maximize value and achieve results.
Brothers and co-founders Chad and Zach start ZQUARED in Chad’s basement 2010 2011
ZQDoubles Footprint
ZQUARED has moved three times ince Chad's basement, doubling it's footprint with each move and growing to a staff of 40+
ZQUARED makes it first hire 2014 2019
Inc. recognizes ZQUARED as one of the fastest growing privately-held companies in the United States & the St. Louis Business Journal names
ZQUARED on it's "Fast 50" list
ZQUARED hires Jeff Bush as President
ZQRecognized
RORY wherewe’ re at
2024 2024
ZQUARED sets a trajectory for record growth, with multiple new key hires, plans for new service offerings and a projection forecasting our highest revenue number to date
thefuture
THEFUTURE
With our commitment to embracing change, seizing new opportunities, and preserving excellence, the future at ZQUARED is positioned for continued success.
