Smarter Payments Summit Event Guide

payments Innovation in fintech and digital transactions

innovation in fintech and digital transactions

8TH S EPTEMB ER 2 0 2 0 VIRTUAL EVENT

HEADLINE PARTNER

Payments that help you grow instead of holding you back Welcome to the new world of connected payments Experience the fastest and most reliable transactions with your gateway, acquirer and processor in one.

You get all our latest features and payment methods through one integration with our purpose-built, proprietary tech.

We’re delighted that you have chosen to join us at the very first virtual Smarter Payments Summit – a unique event, tailor-made to meet your individual requirements.

We have carefully planned out your itinerary to ensure your time here is worthwhile: Connect with businesses relevant to your current and forthcoming projects in our matchmade one-to-one meetings.

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4

10

Seminars

Our Partners

Delegates

‘Future-Proof Your Payments Strategy: Data, Growth And New Customer Demands’

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11

‘Strong Customer Authentication (SCA) Update’

Itinerary

Supplier Directory

Tuesday 8th September 2020

Hosted by

Contact Us: 01992 374100 j.lane@forumevents.co.uk Jennie Lane

Portfolio Sales Manager

Kerry Naumburger

Delegate Sales Manager

k.naumburger@forumevents.co.uk smarterpaymentsummit.co.uk

HYBRID EVENTS Security IT Summit 5th November 2020 Hilton London Canary Wharf Hotel Summit 23rd & 24th November 2020 Five Lakes Resort, Colchester eTailing Summit 11th February 2021 Hilton London Canary Wharf

@smarterpsummit #SPSummit

Headline Partner

Gold Partners

Silver Partners

Bronze Partners

Partners & Supporters

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TWO-DAY HYBRID EVENT

23rd & 24th November - Five Lakes Resort, Colchester For two decades, the Hotel Summit has been bringing together senior hospitality professionals with suppliers. The two-day hybrid event consists of pre-arranged one-to-one meetings, webinars and is complete with a networking dinner. 23rd & 24th November - Five Lakes Resort, Colchester.

Virtual and live attendance options are available.

For more information contact Jennie Lane on 01992 374098 or j.lane@forumevents.co.uk hoteldesigns.net

ITINERARY TUESDAY 8TH SEPTEMBER 2020

09.00 – 09.30

Webinar ‘Future-Proof Your Payments Strategy: Data, Growth And New Customer Demands’ Matthieu Barral - Senior Vice President Commercial – Europe, Checkout.com

09.40 - 12.50

Meetings

12.50 - 13.20

Lunch Break

13.20 - 14.50

Meetings

14.55 – 15.25

Webinar ‘Strong Customer Authentication (SCA) Update’ Hosted by Paul Rodgers - Chairman, Vendorcom Panellists: Helene Oger-Zaher - Payment Technical Specialist, Financial Conduct Authority Jeanette Tena-Jones - Retail Banking, Lloyds Bank – UK Finance SCA PMO Al Innes - Programme Manager, UK Finance Authority

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SEMINARS TUESDAY 8TH SEPTEMBER 2020

09.00 – 09.30

Future-Proof Your Payments Strategy: Data, Growth And New Customer Demands This session will explore how these demands can be in conflict and tackle strategies that will help merchants future-proof their business and unlock more value from through payments.

• • • •

Matthieu Barral Senior Vice President Commercial - Europe, Checkout.com

14.55 – 15.25

Digital commerce shift post-covid New customers demand Payments Optimization Gap What’s ahead

Matthieu Barral is the Senior Vice President of Commercial for the leading payment processor, Checkout.com. He works with some of Europe’s fastest-growing start-ups, to streamline their payments as they scale and expand internationally. Matthieu holds a degree in International Relations and a Masters on the Political Economy of Europe.

Strong Customer Authentication (SCA) Update Representatives from The Financial Conduct Authority, Vendorcom and the UK’s SCA Programme Management Office will update attendees on the UK SCA Programme Requirements and reflect on the wider European context.

• • • • •

Paul Rodgers Chairman, Vendorcom

The background to SCA: preventing fraud in ecommerce, mobile and remote payments The latest ‘Covid-19’ Response Timeline: Why the September 2021 deadline means you should be ready by May 2021 Merchant Engagement and Readiness: What merchants need to do in the next nine months Early adopters: The opportunities for proactive organisations Laggards: The consequences of lack of preparation

Paul is Chairman & Founder of European payments community, Vendorcom; European Evangelist at the World Wide Web Consortium for the Payments Sector; a member of the UK Payments Systems Regulator Panel, sits on the FCA’s SCA Monitoring Forum and has recently been appointed to the UK Finance SCA PMO Steering Group.

He is passionate about the payments industry and the benefits to be gained by driving innovation through collaboration. His work with Vendorcom ensures that all stakeholders in the industry are connected and have access to authoritative, independent information on strategic & innovative developments, standards, regulation, and market opportunities. Paul is recognised for his broad perspective on industry matters as well as his independence, authority, and pragmatism in dealing with the increasingly complex change that both merchants and solutions suppliers face.

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SEMINARS TUESDAY 8TH SEPTEMBER 2020

14.55 – 15.25 Helene is a retail banking and payment specialist. She has extensive regulatory experience in the UK and internationally.

She joined the FCA in June 2019 and works in policy on all PSD2 related matter with a specific emphasis on SCA and open banking related matters as well as crypto.

Before joining the FCA, she worked at the European Banking Authority, where she developed a number of instruments under PSD2 and led the supervisory work with the 28 national competent authorities.

Helene Oger-Zaher Payment Technical Specialist, Financial Conduct Authority

14.55 – 15.25

Before then, she worked at the FSA/FCA in a range of roles ranging from supervision to competition and in the industry in compliance roles. She holds a PhD in law.

Jeanette Tena-Jones is a result driven and self-motivated leader with broad and international experience in financial services for over 15 years. She has held senior roles at Banco the Credito del Peru, Bank of America - MBNA and is currently employed at Lloyds Banking Group.

Jeanette has a proven track record in successfully delivering company critical, high profile, complex projects and award winning innovative payment products, and brings a breath of experience in Payments and Innovation and the delivery of products and services to increase revenue opportunities and drive customer loyalty.

Jeanette Tena-Jones Retail Banking, Lloyds Bank – UK Finance SCA PMO

Well regarded as a passionate, strategic thinker and payments industry expert.

Currently the Chair of the UK Finance SCA Engagement Issuers & Acquirers (formerly known as Implementation) Task Force set up to ensure UK SCA ecommerce implementation is delivered in a coordinated manner with minimum impact to customers Jeanette majored in Industrial Engineering and has an MBA from Manchester Business School.

14.55 – 15.25 Al is the Programme Manager for the UK Finance, Strong Customer Authentication Programme. He has over 30 year’s experience in the Financial Services industry covering corporate, commercial and retail banking with a focus on payments, trade services and transaction banking.

Al has also managed various major project and programmes across the industry.

During his career he has worked for organisations including Lloyds Banking, Barclays, Cap Gemini and KPMG.

Al Innes Programme Manager, UK Finance Authority

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Cards & Payments Recruitment Experts Bandwidth Recruitment are proud to support Smarter Payments Summit 2020.

As sector experts we are constantly in touch with the best minds in the payments industry.

We take time to understand your requirements fully and take the pain out of your recruitment process.

• Permanent recruitment • Contract recruitment • Executive search • Project delivery

Let us find you the right people to help drive your business forward.

BandwidthRecruitment.com

Call: 01273 884499 info@bandwidthrecruitment.com

DELEGATES

Barclays

Managing Director

British Airways

Senior Payments Manager

BT

Payment Operations Manager

Burberry

Director of Global Payments

Clive Christian Perfumes

Finance Director

Crown Commercial Service

Category Manager

Dolfin Financial UK Limited

Operations Project Manager

Equiti LTD

Global Head of Payment Payments Officer

Hakkasan

Head of Finance

HelloFresh

Global Payments Manager

Holiday Extras

Accounts Payable Team leader/ Payments specialst

Hutchinson 3G UK

Senior Payments Manager

John Lewis Partnership

Manager, Cash Management Product Owner, mPOS Product Owner, Checkout & Pay

Kaluza (OVO Energy)

Product Manager

LEGO Group

Senior Manager - Retail Platforms

Macmillan Cancer Support

Contactless Income Manager

Matchesfashion

FP&A Manager Payment Processing

Nationwide Building Society

Head of Payment Strategy & Service

Netbet Enterprises Limited

Group Head of Payments

PricewaterhouseCoopers LLP

Director

Post Office

Payments Acceptance Executive

Push Doctor

Head of Product

Rank

Payments Manager

Soho House

Global Payments Manager

TalkTalk

Head of Payments Payments Manager (Continuous Improvement)

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Transport for London

Payment Operations and Assurance Manager

TSG

Director of Payments

SUPPLIER DIRECTORY Checkout.com

07741 800939 / diana.birtas@checkout.com / checkout.com We empower forward-thinking businesses with the connected payments they deserve. Clean tech built to cut through complexity. Granular-level data that enables endless innovation. And flexible solutions that fit you now and in the future.

So you can unlock more value from every transaction. Do what you do even better. And create unlimited opportunities. The future is connected finance.

Adyen

07932 429627 / stacey.marney@adyen.com / adyen.com Now, more than ever, agility is crucial. Adyen is a payments platform that makes it easy to accept payments anywhere in the world, via any sales channel, while ensuring businesses have the flexibility to respond fast to emerging trends. That’s why we’re the partner of choice for businesses such as Lush, Brompton, L’Occitane, Casper, Bonobos, L’Oreal, Facebook, Uber and Spotify.

We are the payments platform built to grow your business.

• • • •

One partner: focus on your customers, not consolidating old technology. Use one payments partner with one contract, both online and in-store, and scale with ease.

One integration: build your customer experience strategy around payments data.

Fast rollout: expand into new markets quickly.

For shoppers: cut queues with mPOS. Use data to offer a personalised experience regardless of channel and let shoppers pay their way with an extensive range of payment methods.

Cambridge Global Payments

020 7702 9303 / jdunkley@cambridgefx.co.uk / cambridgefx.co.uk Cambridge Global Payments and Cambridge Mercantile Risk Management, FLEETCOR (NYSE:FLT) S&P 500 companies, are leading providers of integrated cross-border payment services and risk management solutions respectively. As trusted partners for over 25 years, Cambridge delivers innovative solutions designed to mitigate foreign exchange exposure and address unique business needs. Our award-winning capabilities and industry-leading technologies simplify the way businesses connect with the global marketplace. As one of the largest bank-independent providers globally, we are flexible and responsive, with offices across North America, Europe, and Australia.

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SUPPLIER DIRECTORY Credorax

+97 2732 050999 / grow@credorax.com / credorax.com Credorax is a smart payments provider and fully licensed bank providing cross-border processing for eCommerce and omni-channel payments. Our gateway technology, Source, has been developed in-house to provide a streamlined payments experience so smart and secure, that merchants can reach their full business potential simply by better managing their payments. Credorax merchants can accept more than a hundred cards and local payment methods and get paid in their currency of choice. Our merchants also enjoy best-in-class approval rate optimisation, advanced antifraud protection, business intelligence and a host of other value-added services and products adding up to a payments experience unlike any other. To learn more, contact us at grow@credorax.com or visit www. credorax.com.

Forter

kirsty.bell@forter.com / forter.com Forter is the leader in e-commerce fraud prevention, processing over $200 billion in online commerce transactions and protecting over 750 million consumers globally from credit card fraud, account takeover, identity theft, and more. The company’s identity-based fraud prevention solution detects fraudulent activity in real-time, throughout all online consumer experiences.

Forter’s integrated fraud prevention platform is powered by its rapidly growing Global Merchant Network, underpinned by predictive fraud research and modelling, and the ability for customers to tailor the platform for their specific needs. As a result, Forter is trusted by Fortune 500 companies to deliver exceptional accuracy, a smoother user experience, and elevated sales at a much lower cost. Forter was recently named the Leader in e-Commerce Fraud Prevention by Frost & Sullivan.

Limonetik

+33 140 385 062 / alice.chazelas@limonetik.com / limonetik.com Limonetik is an international payment platform. Our goal is to help merchants to integrate the New World of Payment. The merchant wants to integrate the best payment methods so the customer doesn’t even realize he is paying and wants to dispatch instantly all its partners commission. And the more diversified payment methods are, the more complicated it is to receive money for merchants.

Co-working with traditional payment service providers, we are the solution for merchants to facilitate payments with a full-service solution. We decomplexify the process for merchants explaining them where does the money come from and dispatching everyone commission at the end of the day. We really understood the complexity and the difficulty of internationalization. Our goal is to comes along with merchants in those difficulties. To do so, we propose to connect with 250 payment methods through one single API.

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SUPPLIER DIRECTORY Mobica

07950 773593 / sean.oconnor@mobica.com / mobica.com Mobica is a global software services company, delivering enabling technologies that transform business outcomes. We offer strategic technology consulting, solution delivery, and custom software engineering that drives success for multinational companies. Based in UK, with offices across Europe and the USA, our highly-skilled teams serve customers working on every continent, every day.

Since 2004, Mobica’s dedication to innovation has led us to partner with the top global companies in both the Automotive, FinTech, Media & Broadcasting, Mobile and Silicon sectors. We also work with the world’s leading brands looking to grow their markets through emerging technologies. We turn their complex business challenges into competitive advantage through deep cross-industry expertise and a rare understanding at the edge of what is possible

Ordo

07958 588587 / jo.tapping@ordopay.com / ordohq.com Ordo has taken the hassle and headache out of collecting payments….and made getting paid easy.

Using Ordo means reduced costs, immediate money transfer, automatically reconciled payments, improved invoice security, and happy customers. We’re a market leading, FCA authorised (FRN836070) encrypted request-for-payment service making customer relationships more profitable. We’ve joined up requesting payments, sending invoices and tracking payments, with enabling secure, instant and correctly referenced payments, meaning billing and paying has never been easier, safer or lower cost. Ordo is for all businesses, big and small; whether you need API system integration, invoice bulk upload capability, or integration with Sage, QuickBooks or Xero, we have a solution for you. With instant notifications, and immediate bank to bank payments, everyone has control over their finances.

Ordo was established in 2018 by the former Faster Payments Scheme leadership team, is partnered with CGI and has investment from Nationwide Building Society.

Paycasso

07779 175310 / russell.king@paycasso.com / paycasso.com Paycasso delivers cutting – edge global customer verification solutions through electronic verification identification (eIDV) and e-authentication. Working with customers and partners on a global basis, Paycasso understands the challenges around digital identity and the need to deliver a level of trust that is commercially viable. Companies are struggling to recruit more customers, manage their personal and financial data while also maintaining appropriate regulatory compliance. Paycasso has a unique, patented suite of products to help customers address these critical challenges whilst managing the corporate and consumer risks associated with impersonation fraud and identity theft. Paycasso provides secure solutions that streamline the verification process for a convenient and seamless customer experience across all channels: mobile, online or in person.

By validating government issued IDs and using Biometrics to match photos and identify ‘proof of life’, this cutting edge verification process provides assurances against fraud and money laundering, protecting both the customer and organisation.

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SUPPLIER DIRECTORY TOBP Ltd

020 7097 8827 / tobp@tobp.io / theopenbankingportal.com We provide access and technical connection to the global Open Banking environment for merchants, banks, payment gateways etc As well as processing bank transactions (via our PISP partners) we also license, white label and provide our technology on a SaaS basis. You can run our system internally or on the Cloud.

Virtually any ancillary service can be integrated inc KYC, KYB, AML. Anti-fraud, FX, AutoPay for automated sharing of revenue, Mass Payouts, Merchant Controlled Hosted Payment Page, AI powered Revenue Maximiser & more

Trust Payments

020 3691 2695 / wayne.gould@trustpayments.com / trustpayments.com Trust Payments is a global unified payments group for global pay-in, pay-out and customer journey technologies. Our mission is to help businesses to optimise their sales and customer experience through facilitating speedy and seamless payments. Our single sign-on technology platform can process payments with over 50 global acquiring banks, including our own EU-licenced institution, acquiring.com.

Our community benefits from our 20+ years of payments experience and unrivalled customer focus. Our trusted and robust technology solutions deliver 1.6 bn transactions annually for 7,000 active clients across eCommerce, mobile and Point of Sale (POS) and in 14 like-for-like settlement currencies. We also operate in the US with money transmission services and gaming vendor licences in key regulated markets. Visit us at www.trustpayments.com and www.acquiring.com.

Utrust

+35 1253 130 295 / sanja@utrust.com / utrust.com Utrust brings the power of digital currencies to the world’s businesses. With the best blockchain payment solution designed to solve the problems of traditional payment methods, such as chargebacks and high fees, by offering the smoothest and cheapest crypto to cash solution. Utrust do this by: accepting multiple currencies such as Bitcoin, Ehtereum and major others — multiple revenue opportunities under one integration; Volatility protection: Utrust does on-spot crypto-to-cash directly settled to the bank; Strategic positioning: Putting its partners at the forefront of innovation (crypto users are hardcore enthusiasts) as a value player that entering this space (creating a halo effect). With Uturst, businesses get more profit from each sale (~80% to 90% less fees) and don’t need to worry about chargebacks thanks to its technology that eliminates the problem completely.

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HYBRID EVENT 11th February 2021 Hilton London Canary Wharf Gain industry insight - Enjoy a series of topical seminars led by industry thought leaders.

Prepare for every eventuality - The eTailing Summit can build you a bespoke 1-2-1 itinerary of meetings with innovative and budget savings suppliers who match your requirements.

MEET

L EAR N

CONNECT

Live and virtual attendance options are available.

Contact Craig Ross on 01992 666726 or c.ross@forumevents.co.uk

etailingsummit.co.uk @eTailingSummit #eTailingSummit

The payments platform to reach a global audience Adyen offers payments, checkout, and risk management all in one platform - helping our merchants to streamline operations, reduce costs, and optimise results.

Business.

Not boundaries.