28TH & 29TH JANU A RY VIRTUAL EVENT
At Exponential-e we are focused on supporting and enabling our customers in delivering their strategic outcomes through our rich portfolio of Infrastructure, Platform, Connectivity, Professional and Managed Services. Whether there is a requirement to keep multiple sites connected through a Wide Area Network (WAN), ensure strong WiFi within a poor signal location or perhaps manage a wealth of guest data with Big Data, Exponential-e can customise our solutions to your requirements and ensure that your needs are met in their entirety, exactly as you aim to do with your guests.
CONNECTIVITY
CLOUD
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Shared and dedicated private cloud options, Hyper-converged technology ( VX Rail)
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Cloud Management Platform (manage all clouds via a single pane of glass)
Global reach with: •
Internet , VPLS, MPLS
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SD-WAN and SD Data Centre
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Managed LAN & WiFi
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Ultra low-cost Object Store
Ethernet
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Storage-as-a-Service
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VOI apps / Desktops utilising Citrix
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GPU for hyperscale compute
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Full inter-connectivity to public clouds (AWS, Azure, Google)
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Cloud Unified Communications and Collaboration tools
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Guest Facing Technology
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Broadband
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4G LTE
Full inter-connectivity to public clouds (Amazon, Azure, Google)
UNIFIED COMMUNICATIONS •
Hosted Telephony
SECURITY
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Unified Communications as a Service
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SIP Trunking
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MFA
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Contact Centre as a Service (CCaaS)
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PAM
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Endpoint Protection and Security
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End-to-end encryption
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Single sign-on portal management
MANAGED SERVICES •
24 / 7 Help Desk
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SIEM
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Infrastructure manage/maintain (Network/ application)
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Perimeter firewalls
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VDI
O/S Management Windows / Linux / Hyper- V / O365
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Managed DDOS and Ransomware Protection
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CSOC
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Threat Monitoring and Intelligence
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Vulnerability Remediation
PROFESSIONAL SERVICES •
Microsoft: Active Directory, Hyper-V, Azure, SQL, Exchange Server
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VMware: Horizon, vCenter, vSphere, Converter
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Citrix: NetScaler, ShareFile, XenApp, XenDesktop
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OS: CentOS, Ubuntu, Redhat, Debian, Windows, Linux
Telephone +44 (0) 845 470 4001
Visit the website
OS X,
BUSINESS CONTINUITY & DR •
Zerto Server Replication (RPO 15 mins and RTO as low as 30 mins for specific VMs)
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Back-up and archive with long term retention
We’re delighted that you have chosen to join us at the virtual Hospitality Tech & Innovations Forum – a unique event, tailor-made to meet your individual requirements. We have carefully planned out your itinerary to ensure your time here is worthwhile: Connect with businesses relevant to your current and forthcoming projects in our matchmade one-to-one meetings.
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4
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Seminars
Our Partners
Delegates
‘The Acceleration Of Technology Adoption During COVID-19’
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‘Transforming the Hospitality Industry: Enhancing Guest Experience with Virtual Reality’
Itinerary
12 Supplier Directory
28th & 29th January 2021
Hosted by
Contact Us: 01992 374100 c.ross@forumevents.co.uk Craig Ross
Senior Sales Manager
Lucia Gulisano
Delegate Sales Manager
l.gulisano@forumevents.co.uk htiforum.co.uk
DIARY DATES Hotel Summit 26th & 27th April - Radisson Red Hotel, London Heathrow (Hybrid) 27th & 28th September - Radisson Red Hotel, London Heathrow (Hybrid) Smarter Payments Summit 8th & 9th March - Virtual Event 8th September - Hilton London Canary Wharf eTailing Summit 23rd & 24th March - Virtual Event 7th July - Hilton London Canary Wharf (Hybrid) 13th & 14th October - Virtual Event Security IT Summit 10th & 11th March - Virtual Event 29th June - Hilton London Canary Wharf (Hybrid) 4th November - Hilton London Canary Wharf (Hybrid)
@HTIForum #HTIForum
Partners & Supporters
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VIRTUAL EVENT for the Security IT sector
10th & 11th March The Security IT Summit continues to follow the award-winning structure, that brings key it security professionals together with leading solution providers for focused one-to-one meetings via a pre-arranged itinerary of virtual business meetings.
MEET
LEARN
01992 374096 securityitsummit.co.uk c.cannon@forumevents.co.uk
CONNECT
ITINERARY THURSDAY 28TH JANUARY
09.00 – 09.30
Webinar ‘The Acceleration Of Technology Adoption During Covid-19’ Jane Pendlebury - Chief Executive, HOSPA
09.40 - 13.05
Zoom Meetings
FRIDAY 29TH JANUARY
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09.00 – 09.30
Webinar Transforming the Hospitality Industry: Enhancing Guest Experience with Virtual Reality’ ‘’ Panos Voulgaris - Creative Director / Partner, Malvi
09.40 - 13.05
Zoom Meetings
Where payments transform business.
SEMINARS 28TH & 29TH JANUARY 2021
09.00 – 09.30
The Acceleration Of Technology Adoption During COVID-19 Jane will share some stats gathered from the delegates at HOSPACE 2020 on their adoption of technology during the pandemic. She will cover some of the innovative ideas that saw a sudden increase in popularity due to the demands of COVID restrictions. • • •
Jane Pendlebury CEO, HOSPA
09.00 – 09.30
Which of the new solutions are worth the investment? Is it possible to have less contact / more engagement with guests? The longer lasting impact of the pandemic on hospitality technology
Jane has worked with HOSPA – The Hospitality Professionals Association - for many years and has been CEO for 5 years. Having gained a degree is hotel management, Jane worked in both chain and independent hotels before becoming a supplier of technology to the industry. She is an enthusiastic supporter of hospitality and has endeavoured to remain a positive voice throughout the COVID-19 pandemic.
Transforming the Hospitality Industry: Enhancing Guest Experience with Virtual Reality We’ll explore how VR is shifting the landscape of what a unique experience means in the hospitality industry; the guest journey, from booking to visit, provides countless opportunities for differentiation. • • • •
Panos Voulgaris Creative director / Partner, MALVI
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What VR is about and how it has transformed different industries VR as a marketing and storytelling tool Personalized as opposed to unified experiences Use cases and proposals
Panos Voulgaris is the Creative director and Partner of MALVI, a design and communication agency, as well as the founder of function(), its digital development offspring. Panos has been working with brands and companies for the past decade, through a 360º design and communication agency, incorporating every part of a brand’s needs; from space to visual design, marketing and advertising, content creation, product design and strategy consulting, helping companies in the EU & US to grow and evolve with design in mind.
VIRTUAL EVENT 23rd & 24th March Gain industry insight - Enjoy a series of topical webinars led by industry thought leaders. Prepare for every eventuality - The eTailing Summit can build you a bespoke 1-2-1 itinerary of meetings with innovative and budget savings suppliers who match your requirements.
MEET
LE A RN
CONNECT
Contact Craig Ross on 01992 666726 or c.ross@forumevents.co.uk
etailingsummit.co.uk @eTailingSummit #eTailingSummit
DELEGATES 12 Hay Hill
Restaurant Manager
AccorHotels UK
Hotel and Venue General Manager
Apex Hotels - North
Group Operations Evolution Manager Operations Director
Apex Hotels - London
Area Director
Army & Navy Club
Operations Manager
Ashley Hotels
Director
Astley Bank Hotel and Wedding Venue
Director
Barons Eden Group
Group Head of IT
Batty Langley’s
Hotel Manager
Belfont Hotels
Director
Burger & Lobster
Director
Century Club
Managing Director
CH&CO
Project Manager
Compass Group UK - Tottenham Hotspur FC
Deputy Head of Hospitality
E1 Hospitality Solutions/ Hart Shoreditch Hotel
Director of Food & Beverage
Ennismore
Group Hotel Technology Manager
Gaucho Restaurants
Assistant Manager
Harrie’s Coffee
Found & Managing Director
Hastings Hotels
Finance Director
House of Lords
Business Change Manager
Hyatt Hotels
Area Director of Revenue
Intelligent Office UK
First Impression CoE lead and Client Relationship Manager
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Marriott International
Director of Sales
Pan Pacific London
Finance Director
Pizza Hut Restaurants
Restaurant Systems Manager
Ralph Trustees Ltd
Group Applications Support Manager
Sands Hotel Margate Ltd
Director
Sarr Group
CEO
Spencer House
Events Director
TGI Friday’s
Director of Development
The Alchemist
Culture and Talent Director
The Grand Brighton
Head of IT Projects
The Langham Hotels
Head of eCommerce
The Light House
Senior Business Manager
The Ritz Carlton
Groups Sales Executive
University of Birmingham
Operations Manager
Valor Hospitality
Finance Director
Village Hotels
Central Revenue Manager - Reports & Analysis
Whitbread Plc
Systems Manager
Innovation in fintech and digital transactions
8th & 9th March Virtual Event
Two focused days for fintech and payment transaction SPS advert professionals to meet, learn and generate business
Find out more Contact Jennie Lane 01992 374098 j.lane@forumevents.co.uk
smarterpaymentsummit.co.uk
SUPPLIER DIRECTORY Adyen
07932 429627 / stacey.marney@adyen.com / adyen.com We understand there’s disruption in the market – payments technology can help. Today, speed and agility are critical in business success as seen by the disruption across the food, beverage and hospitality industries. We can increase your resilience by streamlining your business and making it easy to move quickly via technology. From android terminals through to pay/order at table options, contactless payment QR codes or payment and check-in kiosks; we’re here to help you react to disruptions, understanding tomorrow’s customer, today. Adyen is the payments platform of choice for some of the world’s leading businesses. Its unified payments platform lets you manage and view payments across all channels and regions in one place. By consolidating your operations you’ll have the agility to react fast to changing consumer needs. This will help ensure you’re ready for whatever the future may bring.
Ascom
0121 353 6151 / james.wright@ascom.com / ascom.com/uk Ascom provides award-winning communications systems to keep any mobile workforce in contact, in control and safe. Our systems combine market-leading smartphones and mobile devices, with critical alerting software, location tracking, apps and reporting systems. By bringing this information to your mobile workforce wherever they are, we can help to improve efficiency and productivity, staff safety and customer satisfaction - while helping to reduce costs. Used by leading hospitality companies, our solutions use IP-DECT and Wi-Fi to provide automated, prioritised alerts to improve workflows, optimise workforce efficiency and support your unified communication strategy. Ascom solutions at Hotels: Each hotel is a world unto its own: with complex round-theclock interactions between guests, staff, suppliers and physical infrastructures. This complexity places huge demands on communication systems. Ascom is a specialist at mastering complexity; at integrating communications into one smooth solution. The result? A safer and more efficient hotel. And satisfied, returning guests.
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SUPPLIER DIRECTORY Ceridian
0800 952 0415 / jane.lacey@ceridian.com / ceridian.com At Ceridian, we create innovative technology that organisations around the world use to attract, develop, manage, and pay their people. Our award-winning Dayforce solution helps our customers manage compliance, make better decisions, build great teams, and drive engagement with their employees. Ceridian has solutions for organisations of all sizes. Ceridian. Makes Work Life Better™
Energy Desk
0845 838 9830 / ian.edwards@theenergydesk.co.uk / theenergydesk.co.uk / Tedgen.co.uk Ted is an end to end energy management company, dealing with energy reduction solutions and energy procurement. • • • • • • • •
A full Energy Tendering /Procurement offering ,including our Free Energy Health Check (Gas/ Electricity/Oil / LPG/ and water Bespoke Energy Software (Financial & energy management). ( IP TED LIVE.) Sub Stations / New connections / Metering CHP’s (TED GEN) EV Charges Battery Solar Heat Pumps
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SUPPLIER DIRECTORY Exponential-e Limited
020 7096 4100 / saffron.secker@exponential-e.com / exponential-e.com/hospitality-leisure Exponential-e has been providing Cloud and Unified Communications services since 2002. Today, we are one of the fastest-growing private companies in the UK, with 8 ISO accreditations to our name. We work across the UK’s hospitality & leisure sector, designing and delivering fully integrated solutions, tailored to the industry’s unique challenges, including guest experience and opening up new revenue streams. By combining our secure and super-fast 100GigE Network with Cloud and Voice infrastructure, we deliver solutions including Managed LAN & WiFi, Connectivity, IPTV, In-room Entertainment, and Guest Facing Mobile App technology for a superior end-user experience. Our extensive portfolio enables us to deliver an exceptional quality of service that maximises the performance of sites and applications, guarantees the safety of personal data, and achieves cost savings. We are trusted by over 2,800 customers, have 96% reference-ability, and our 24/7/365 service desk has an industry-leading Net Promoter Score of 74.
Fairmas
+49 30322 940526 / alexander.engels@fairmas.com / fairmas.com Fairmas GmbH, headquartered in Berlin, develops hotel-specific financial planning, controlling and management reporting solutions, as well as daily benchmarking (only in Germany). Fairmas’s web-based Business Intelligence solutions are easily incorporated into the hotel’s existing IT software environment and efficiently integrate with other third-party systems including property management systems (PMS), accounting systems and document management systems, among others. Fairmas has been a strong partner to the hospitality industry since 2003. Currently, there are over 11,000 satisfied users in more than 4,000 hotels worldwide – from privately owned hotels, to leisure hotels and global chains. Thanks to a combined team of 50 hotel and IT specialists, experienced managers from within the industry ensure hospitality expertise with Fairmas’ innovative solutions while IT specialists continuously develop and maintain the tailor-made software. Alongside its extensive range of software products, Fairmas also implements individual process solutions oriented towards meeting specific, internal company requirements.
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Hotel Designs’ first live networking event staged since lockdown
April 29, 2021 Minotti London For Hotel Designs’ first live networking event staged since lockdown, The Brit List Awards 2020 is gatecrashing MEET UP London. Sheltered safely inside Minotti London’s premium and spacious Fitzrovia showroom, MEET UP London will welcome the shortlisted finalists and winners of The Brit List Awards 2020. As well as celebrating Britain as a design and hospitality hub, the event will be themed ‘Inspiring Creativity’. To aptly mark this, Hotel Designs has invited an award-winning sound designer and functional music innovation Tom Middleton and award-winning research entrepreneur Ari Peralta to become headline speakers at the event.
Contact us For more information contact Katy Phillips on 01992 374050 or k.phillips@forumevents.co.uk
hoteldesigns.net
SUPPLIER DIRECTORY Geoff Neal Group
0208 7514 455 / sam.neal@geoffneal.london / geoffneal.london We offer a technology that has a 98% viral and bacterial destruction in the first 2 minutes, 99.996% by 30 minutes, including COVID19 – and keeps working after application. This technology was created, tested and used against the Ebola outbreak 8 years ago. It’s tested to ISO standards and is environmentally friendly and cosmetic grade. We are: Offering this as a surface coating treatment for offices, hotels and public spaces. Developing ways to add the technology at manufacturing stage of processes like melamine, plastic, packaging and steel. Manufacturing face coverings, which offer 20 times better protection than paper masks and are machine washable and fully recyclable. We have incorporated this technology into our printing process for multi-touch printed items like magazines, menus and packaging. We are a growing, second generation family business, we offer a personal service, exceptional quality, and we are flexible and always willing to help.
Quinyx
07384 830542 / linnea.lindgren@quinyx.com / quinyx.com Quinyx is a cloud-native, mobile-first workforce management solution that simplifies scheduling, time reporting, communication, task management, budgeting and forecasting, thanks to AI-driven scheduling automation. Through advanced and flexible features, Quinyx helps more than 850 companies around the world improve efficiency, engage employees, comply with regulations and reduce labour costs. Quinyx recently announced the acquisition of AI-driven workforce optimisation pioneer Widget Brain, helping further increase business performance, labour law compliance and safety, all while reducing overall labour spend. Today, Quinyx helps some of the world’s biggest businesses save time and money, boost productivity and enjoy work. Quinyx has offices in the U.K., US, Sweden, Finland, Germany, Norway, Denmark, the Netherlands and Australia. Clients include InterContinental Hotels Group (IHG), Kimpton Fitzroy London, Hilton Hotel & Resorts, Radisson Blu, Gothia Towers, McDonald’s, Dominos, Subway, Benugo, Odeon Cinemas Group and London City Airport. For more information, visit www.quinyx.com.
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SUPPLIER DIRECTORY Reputation
0800 0664 781 / cflores-kilfoyle@reputation.com / reputation.com Reputation, creator of the Reputation Experience Management category, is changing the way companies gather and act on customer feedback to drive decision making and enhance Customer Experience (CX) programs. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Trusted by leading operators such as Mitchells & Butlers, Greene King and Stonegate/EI Group and with over 250 integration partners, including Google, Facebook, TridAdvisor and booking.com, Reputation turns feedback into the fuel to grow businesses around the world.
Sage
07856 591218 / kelly.walker@sage.com / sage.com/en-gb/sage-business-cloud/intacct Sage Intacct is the innovation and customer satisfaction leader in cloud financial management. In use by organisations from startups to public companies, Sage Intacct is designed to improve company performance and make finance more productive. Sage Intacct software for hotels and restaurants automates hospitality accounting and financial management to give you greater visibility into your hotel, restaurant, or other hospitality business, and help you make decisions that boost profitability. Instead of worrying about the intricacies of hospitality software or hotel accounting, Sage Intacct leaves you free to focus on customer satisfaction. The Sage Intacct system includes accounting, cash management, purchasing, vendor management, financial consolidation, revenue recognition, subscription billing, contract management, project accounting, fund accounting, inventory management and financial reporting applications, all delivered through the cloud.
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SUPPLIER DIRECTORY Tevalis Limited
01482 453322 / j.humble@tevalis.com / tevalis.com The Tevalis journey began back in 2003 when through research of the market, we discovered that many of the leading Epos solutions were off the shelf and had no ability for client integration. At this point, we had a vision of creating the UK’s most agile and advanced Epos software, designed in a way which could be customised to each of our clients specific requirements. Fast forward to the present day and Tevalis are an industry leading technology solutions provider to the hospitality, leisure and gaming industries, with over 2000 sites and 7500+ Epos technology systems installed and growing globally with offices’ in UAE and APAC regions. Our solutions have been specifically designed for these industries and much of our development is driven through client consultation and industry professionals. This helps to ensure that Tevalis products meet the demanding and evolving requirements of all industry sectors.
Yooz
+441252 741521 / deepansh.raina@getyooz.com / getyooz.com/en-gb Yooz provides the smartest, most powerful and easiest-to-use cloud-based Purchase-to-Pay (P2P) automation solution. It delivers unmatched savings, speed and security with affordable zero-risk subscriptions to more than 4,000 customers and 200,000 users worldwide.Yooz’s unique solution leverages Artificial Intelligence and RPA technologies to deliver an amazing level of automation with extreme simplicity, traceability and end-to-end customizable features. It integrates seamlessly with more than 250 financial systems, exceeding any other solution on the market. Yooz is a fast-growing, awardwinning company that perfectly fits the expectations of mid-size organizations across all sectors.It has been recognized as a SaaS innovator, recently named as a 10 Best Cloud Solution Provider by Industry Era, Best of SaaS Showplace (BoSS) by THINKstrategies, Top 10 Accounting Solution Provider by CFO Tech Outlook; and Top 50 Company to Watch by Spend Matters. Yooz is based in the US and Europe, with UK Office located in Woking – Surrey.
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H
SPA
The Hospitality Professionals Association
STAY INFORMED BUILD YOUR NETWORK JOIN THE DEBATE LEARN WITH HOSPA
SPECIAL 25% DISCOUNT FOR HTI DELEGATES* HOSPA - the hospitality professionals association that keeps it’s members up to date with industry trends and development. HOSPA offers a wide range of opportunities for members from meetings discussing industry topics, extensive resources on the members portal through to their latest data research in HOSPA’s monthly magazine The Overview. *available to hospitality operator’s only, please use the code HTI2021 at checkout
PLEASE VISIT WWW.HOSPA.ORG OR EMAIL MEMBERSHIP@HOSPA.ORG TO JOIN Uplands Cottage, Grayswood Road, Haslemere, Surrey, GU27 2BS Tel: +44 (0) 203 418 8196 | www.hospa.org
HYBRID MEET THE BUYER EVENT
April 26 – 27 - Radisson Red Hotel, London Heathrow For two decades, the Hotel Summit has been bringing together senior hospitality professionals with suppliers. The event consists of pre-arranged one-to-one meetings and seminars. For more information contact Jennie Lane on 01992 374098 or j.lane@forumevents.co.uk hoteldesigns.net/hotel-summit