Making Devolution Work for Service Delivery in Kenya

Page 73

Functions, Management, and Intergovernmental Relations

Box 3.4, continued

overseeing the implementation of investment projects out of KUSP urban development grants and have not been entrusted with the responsibility for managing urban services in general. This underlines some likely deficiencies in the UACA, which does little to spell out how counties (as principals) and urban boards (as agents) are expected to work effectively to manage cities and urban areas.

At the same time, the UACA’s institutional “model” does not fully address urban management challenges in city-counties and in those counties (such as Kiambu) where clusters of urban areas exist. In short, it can be argued that the UACA is not fully consistent with the range of urban areas and their different requirements (and opportunities) in terms of urban management.

Source: World Bank 2020c. a. The two city-counties of Nairobi and Mombasa were not beneficiaries of infrastructure grants under KUSP. However, they are expected to put in place the enabling urban management institutions and systems under various governing legislations.

BOX 3.5

Water service providers: utility governance and management performance under devolution The quality of utility governance (as exercised by some counties) has been a concern in the urban water sector. Performance varies widely between the best and worst performing WSPs (utilities), all of which are county-owned. These utilities have operated within the same policy, legislative, and institutional environment, suggesting that the key differentiating factor is the quality of the management—which appears to have suffered (in cases such as Garissa, Mombasa, and Nairobi) from governance instability linked to county politics and political economy. Governance interventions by some counties have negatively affected the performance of water companies. Frequently mentioned concerns are political

interference in WSP board appointments, in appointments of managerial and other staff, and in routine operational decisions, which has weakened accountability and the capacity to make technically informed operational decisions. The evidence shows a strong relationship between the soundness of the corporate governance and water company performance. Governance performance has been mixed. The Water Service Providers Association (WASPA) is a strong advocate for creating governance conditions for keeping shareholders at arm’s length from operations and for appointing competent management on performance contracts that are evaluated quarterly.

in several sectors by the lack of routine monitoring data to compare county ­performance—for example, as follows: • In the health sector, the District Health Information System (DHIS) existed before devolution and could be better adapted to changes since the time that the counties came into existence, as well as to collect more comprehensive data to better inform decision-making processes (box 3.6). • In ECDE, key data are not being collected, and the data that are collected are not being fed into the national information system (box 3.7). • In the water sector, there is no reliable system for monitoring the performance of rural water systems. • In agriculture, data systems for commodities and for HRM collapsed.

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A.4 Service delivery oversight, management, and systems

4min
pages 180-181

A.1 Functions and responsibilities

5min
pages 170-172

A.3 County resource allocation and use

5min
pages 177-179

Major achievements and challenges

10min
pages 154-157

Delivering the future promise of devolution

2min
pages 167-169

The role of development partners

2min
page 166

Policy options to make devolution work for service delivery

18min
pages 158-165

Introduction

1min
page 153

References

2min
pages 151-152

Conclusions

2min
page 149

6.6 Project management committees

2min
page 148

MCA elections

3min
page 145

the civil service

2min
page 143

communication

2min
page 140

Makueni County

3min
page 144

6.1 Elements of social accountability systems

4min
pages 136-137

Citizen engagement and service delivery

2min
page 135

Introduction

2min
page 134

Key Messages

1min
page 133

5.1 Categories of staff on county payrolls in Kenya, FY2018/19

2min
page 127

5.1 Initiatives to improve HRM in Makueni County

2min
page 128

References

1min
page 132

Overarching HRM frameworks

2min
page 126

Capacity building

2min
page 129

Staff performance

2min
page 125

with equitable share funding per capita in FY2018/19

1min
page 118

as a share of FY2019/20 total, by county

1min
page 117

Key messages

1min
page 115

allocation and use of resources

2min
page 112

4.14 Budget execution rates, by county, FY2014/15–FY2018/19

6min
pages 108-110

4.6 Postdevolution asset and liability management remains incomplete

2min
page 106

4.5 Participatory planning in public financial management

2min
page 105

FY2019/20

1min
page 104

expenditure in Kenya, by county, FY2018/19

1min
page 102

4.4 Weaknesses in the structure of budgets at the county level

5min
pages 100-101

4.3 County budget cycle in Kenya after devolution

2min
page 98

4.1 Performance-based conditional grants

2min
page 92

4.2 County creditworthiness

2min
page 95

counties in Kenya, FY2017/18

1min
page 91

Allocation and use of resources at the county level

2min
page 96

spending

2min
page 97

Key messages

1min
page 83

by county, FY2017/18

2min
page 89

3.7 Deficiencies in ECDE information management

2min
page 75

3.8 Quality assurance in the ECDE sector

2min
page 76

Conclusions

2min
page 80

Intergovernmental relations

2min
page 77

under devolution

2min
page 73

3.9 Intergovernmental coordination in the agriculture sector

2min
page 78

County management of sector service delivery

2min
page 69

3.6 Information management in the devolved health sector

2min
page 74

perspectives B3.1.1 Institutional arrangements in the urban water and sanitation

3min
page 66

delivery, by sector

2min
page 59

Disparities in county expenditure on devolved services

2min
page 54

References

1min
pages 31-32

FY2017/18

1min
page 57

Devolution of functions

2min
page 64

2.9 Total county per capita spending, FY2013/14–FY2017/18

1min
page 44

Context

1min
page 23

Kenya

2min
page 65
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