Making Devolution Work for Service Delivery in Kenya

Page 129

County Human Resource Management

Even if comprehensive general and sector-specific HRM norms and standards were in place, there is little evidence that counties would comply with them. No institutional framework is in place to ensure that counties follow nationally agreed-upon HRM standards and procedures. For example, the important recommendations made in the 2015 Capacity Assessment and Rationalization of the Public Service (CARPS) report6 have never been systematically implemented at the county level. As a result, counties have generally failed to deal with HRM issues such as overlaps in functions, harmonized structures, job grading and compensation, equity in the distribution of scarce skills, and succession planning. Finally, poor HR data continue to compromise informed decision-making. Decisions on HR planning and budgeting are difficult to make in the absence of complete, accurate, and disaggregated data on employment numbers, service delivery staff distribution, and skills mix in county governments. HR record management systems are underdeveloped, absent, or underused in most counties, and payroll fragmentation and system deficiencies are prevalent.

CAPACITY BUILDING Capacity building has been something of a devolution mantra—and rightly so. Staff in all county departments need to have the skills and knowledge to plan and budget, to manage public finances, to organize service delivery, and to be technically competent in their respective sectors. Importantly, the Constitution of Kenya of 2010 (in its Fourth Schedule) explicitly recognizes capacity building as an important function and assigns the national government the responsibility for providing counties with capacity-building and technical assistance. In some areas, capacity building has been effective. Counties have reported, for example, that the national government’s capacity-building support has been effective across a variety of key public financial management functions but that there are areas where implementation could still be improved on both the national and county government levels. To begin with, capacity building is fragmented. It is not well coordinated within and across sectors. As a result, the impact on county institutional and service delivery performance is unclear. The annual capacity performance assessment (ACPA) under the Kenya Devolution Support Program (KDSP) has been established, but it is not used sufficiently to assess cross-cutting institutional capacity-building needs. There are also no sector-equivalent performance assessment processes to identify sectors’ capacity-building needs. Capacity building has also suffered from being too classroom-based and insufficiently practical. County officials want to see less classroom training and more on-the-job support as well as capacity building that is better coordinated across the national government. However, counties also need to improve their management of capacity building by reducing staff turnover so those who are trained are also retained in their posts. Many of the weaknesses of human resource and performance management in the county governments are also present within the national government. Although the constitution provided that national government agencies would build the capacity of the county governments, the former often lacks the requisite competencies, staffing, and authority to provide counties with appropriate support (box 5.2). Additionally, in the first years of devolution, neither the

|

107


Turn static files into dynamic content formats.

Create a flipbook

Articles inside

A.4 Service delivery oversight, management, and systems

4min
pages 180-181

A.1 Functions and responsibilities

5min
pages 170-172

A.3 County resource allocation and use

5min
pages 177-179

Major achievements and challenges

10min
pages 154-157

Delivering the future promise of devolution

2min
pages 167-169

The role of development partners

2min
page 166

Policy options to make devolution work for service delivery

18min
pages 158-165

Introduction

1min
page 153

References

2min
pages 151-152

Conclusions

2min
page 149

6.6 Project management committees

2min
page 148

MCA elections

3min
page 145

the civil service

2min
page 143

communication

2min
page 140

Makueni County

3min
page 144

6.1 Elements of social accountability systems

4min
pages 136-137

Citizen engagement and service delivery

2min
page 135

Introduction

2min
page 134

Key Messages

1min
page 133

5.1 Categories of staff on county payrolls in Kenya, FY2018/19

2min
page 127

5.1 Initiatives to improve HRM in Makueni County

2min
page 128

References

1min
page 132

Overarching HRM frameworks

2min
page 126

Capacity building

2min
page 129

Staff performance

2min
page 125

with equitable share funding per capita in FY2018/19

1min
page 118

as a share of FY2019/20 total, by county

1min
page 117

Key messages

1min
page 115

allocation and use of resources

2min
page 112

4.14 Budget execution rates, by county, FY2014/15–FY2018/19

6min
pages 108-110

4.6 Postdevolution asset and liability management remains incomplete

2min
page 106

4.5 Participatory planning in public financial management

2min
page 105

FY2019/20

1min
page 104

expenditure in Kenya, by county, FY2018/19

1min
page 102

4.4 Weaknesses in the structure of budgets at the county level

5min
pages 100-101

4.3 County budget cycle in Kenya after devolution

2min
page 98

4.1 Performance-based conditional grants

2min
page 92

4.2 County creditworthiness

2min
page 95

counties in Kenya, FY2017/18

1min
page 91

Allocation and use of resources at the county level

2min
page 96

spending

2min
page 97

Key messages

1min
page 83

by county, FY2017/18

2min
page 89

3.7 Deficiencies in ECDE information management

2min
page 75

3.8 Quality assurance in the ECDE sector

2min
page 76

Conclusions

2min
page 80

Intergovernmental relations

2min
page 77

under devolution

2min
page 73

3.9 Intergovernmental coordination in the agriculture sector

2min
page 78

County management of sector service delivery

2min
page 69

3.6 Information management in the devolved health sector

2min
page 74

perspectives B3.1.1 Institutional arrangements in the urban water and sanitation

3min
page 66

delivery, by sector

2min
page 59

Disparities in county expenditure on devolved services

2min
page 54

References

1min
pages 31-32

FY2017/18

1min
page 57

Devolution of functions

2min
page 64

2.9 Total county per capita spending, FY2013/14–FY2017/18

1min
page 44

Context

1min
page 23

Kenya

2min
page 65
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.