Making Devolution Work for Service Delivery in Kenya

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Making Devolution Work for Service Delivery in Kenya

BOX 5.1

Initiatives to improve HRM in Makueni County Over the past few years, Makueni County has embarked on a wide range of initiatives to develop its HRM system. These initiatives (and their status of completion) include the following:

• Schemes of service and career progression (in progress), rewards and sanctions (pending), and skills inventory and competencies assessment (pending).

• A human resources manual for public service (complete), which was developed on the basis of updating a model manual provided by the Ministry of Public Service

The county also wants to have an automated and integrated HRM information system. (Currently, only the payroll function is automated through the national government’s Integrated Payroll and Personnel Database [IPPD] system.) To this end, the county ­government has sought technical assistance from development partners in pursuit of a strategic, ­comprehensive, and integrated program to implement a modern HRM information system.

• Policies on training and development (complete), recruitment (complete), performance management (drafted), gender mainstreaming (drafted), conflict management (drafted), and sexual harassment (drafted) Source: World Bank 2020d.

Some counties have carried out human resource and payroll audits; a few others have frozen new recruitment and taken measures to retrench staff. Box 5.1 outlines how one county has embarked on HRM reforms.

Missing elements Fundamentally, there is no comprehensive set of standard policies, principles, procedures, norms, and practices to guide county HRM. Although the Ministry of Public Service has developed guidelines for counties to develop and implement HRM policies and systems, these are not sufficiently comprehensive. Moreover, counties have not been given enough follow-up technical support in the use and application of HRM guidelines, which fail to cover standards and norms for establishment planning; budgeting and control; recruitment and appointments; staff development, appraisals, rewards, and sanctions; and linkage with the national, county, and department vision, with individual staff targets and clear job descriptions. In addition, there is an absence of sector-specific standards, norms, and policy frameworks to guide compensation and staffing structures. There are disparities in staffing and salaries across counties. In the ECDE sector, for example, compensation scales vary from one county to another. A review of the compensation structure for ECDE teachers in the seven case-study counties found it ranged from K Sh 10,000 in Nyandarua County to K Sh 35,000 in Garissa County. Comparatively, the job grading scale for the ECDE teachers is very low compared with the TSC scale for primary teachers—whereby the lowest-paid teacher takes home approximately K Sh 30,000. These disparities are large and known by teachers across counties. Some variation may be welcome as a consequence of counties responding to different local needs and priorities and adjusting pay and conditions to recruit workers in hardto-reach and underserved areas. But an absence of sector-specific standards, norms, and policy frameworks makes this hard to evaluate.


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A.4 Service delivery oversight, management, and systems

4min
pages 180-181

A.1 Functions and responsibilities

5min
pages 170-172

A.3 County resource allocation and use

5min
pages 177-179

Major achievements and challenges

10min
pages 154-157

Delivering the future promise of devolution

2min
pages 167-169

The role of development partners

2min
page 166

Policy options to make devolution work for service delivery

18min
pages 158-165

Introduction

1min
page 153

References

2min
pages 151-152

Conclusions

2min
page 149

6.6 Project management committees

2min
page 148

MCA elections

3min
page 145

the civil service

2min
page 143

communication

2min
page 140

Makueni County

3min
page 144

6.1 Elements of social accountability systems

4min
pages 136-137

Citizen engagement and service delivery

2min
page 135

Introduction

2min
page 134

Key Messages

1min
page 133

5.1 Categories of staff on county payrolls in Kenya, FY2018/19

2min
page 127

5.1 Initiatives to improve HRM in Makueni County

2min
page 128

References

1min
page 132

Overarching HRM frameworks

2min
page 126

Capacity building

2min
page 129

Staff performance

2min
page 125

with equitable share funding per capita in FY2018/19

1min
page 118

as a share of FY2019/20 total, by county

1min
page 117

Key messages

1min
page 115

allocation and use of resources

2min
page 112

4.14 Budget execution rates, by county, FY2014/15–FY2018/19

6min
pages 108-110

4.6 Postdevolution asset and liability management remains incomplete

2min
page 106

4.5 Participatory planning in public financial management

2min
page 105

FY2019/20

1min
page 104

expenditure in Kenya, by county, FY2018/19

1min
page 102

4.4 Weaknesses in the structure of budgets at the county level

5min
pages 100-101

4.3 County budget cycle in Kenya after devolution

2min
page 98

4.1 Performance-based conditional grants

2min
page 92

4.2 County creditworthiness

2min
page 95

counties in Kenya, FY2017/18

1min
page 91

Allocation and use of resources at the county level

2min
page 96

spending

2min
page 97

Key messages

1min
page 83

by county, FY2017/18

2min
page 89

3.7 Deficiencies in ECDE information management

2min
page 75

3.8 Quality assurance in the ECDE sector

2min
page 76

Conclusions

2min
page 80

Intergovernmental relations

2min
page 77

under devolution

2min
page 73

3.9 Intergovernmental coordination in the agriculture sector

2min
page 78

County management of sector service delivery

2min
page 69

3.6 Information management in the devolved health sector

2min
page 74

perspectives B3.1.1 Institutional arrangements in the urban water and sanitation

3min
page 66

delivery, by sector

2min
page 59

Disparities in county expenditure on devolved services

2min
page 54

References

1min
pages 31-32

FY2017/18

1min
page 57

Devolution of functions

2min
page 64

2.9 Total county per capita spending, FY2013/14–FY2017/18

1min
page 44

Context

1min
page 23

Kenya

2min
page 65
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