Windows Active - September 2025 Issue

SEPTEMBER 2025

.

september 2025 | contents | 1

CONTENTS

SEPTEMBER 2025

DIRECTOR OF THE MONTH

GETTING IN CONTACT

“On returning to the glass Machinery market after 14 years in fenestration, many things had changed, most notably the advancement in technology and the justification to purchase new machinery.

Starting with technology. Today’s machinery manufacturers have embraced advances in software & the components used to construct the machines.”

EDITORIAL John Cowie Editor - Head of Online Content E: john.cowie@windowsactive.co.uk Jennie Shoglen - Graphic Designer Emma McCormack - Sub-Editor

Brian McDonald CEO Forel UK & Ireland

ADVERTISING SALES Steve Gravestock Sales Director Tel: 07990 671901 E: steve.gravestock@windowsactive.co.uk

DOORS ACTIVE SPECIAL

Tel: 07919 448809 E: production@windowsactive.co.uk WINDOWS ACTIVE is published by: Active Magazines Limited PO Box 627 Rickmansworth Herts, WD3 0BQ

UAP ACQUIRED BY GLOBAL 4 SECURITY PRODUCTS AND SOLUTIONS PROVIDER ALLEGION UAP Group (UAP), the door hardware specialist, has been acquired by Allegion plc, a leading global security products and solutions provider, through one of its subsidiaries for an undisclosed sum. UAP designs solutions around its customers’ needs, equipping them to navigate the ever-changing fire and security landscape.

Driving progress since 1996, its fire and security solutions, combined with its continual innovation, ensure customers are always one step ahead.

FACE-TO-FACE SELLING STILL OPENS DOORS

DECEUNINCK SWITCH POWERS RAPID GROWTH

116

IDSYSTEMS MARKS 25 YEARS STRONG

ISSN No: 1746-6663

46

Innovative glazing supplier and manufacturer IDSystems is celebrating its 25th year in business this year. The company was started in 2000 when founder Richard Hunter secured the exclusive UK rights to supply and install Sunflex door systems from Germany.

www.windowsactive.com

x.com/windowsactive

60

Dean Pitcher, General Manager at PVC-U window and door manufacturer Rapid Windows, says he sees the business as a massive opportunity and believes they can take it to the next level very quickly “It’s got the customer service, the quality products, the ‘can do’ attitude, all combined with that family-feel that makes the customers feel welcome.

With a bit of hard work, we can totally refine the business. It just needs that finishing touch...”

Andrew Scott says face-to-face selling still opens doors and how traditional sales tactics remain essential in a digital world.

Online at: www.windowactive.com X: @windowsactive Instagram: windowsactive

81

The bumper 28 page special kicks off with: Unapologetically vocal and persistent, Asa McGillian is challenging the silence surrounding questionable composite door U-values.

Donna Crockatt Publishing & Sales Executive Tel: 07919 448809 E: donna@windowsactive.co.uk PRODUCTION AND CIRCULATION

38

instagram.com/windowsactive

serving the trade for50 years

EXPAND YOUR HORIZONS WITH ARKAY WINDOWS Sliding Doors • Bi-folds • Front Doors • Roof Lights • Windows

sales@arkaywindows.com | 01923 803 923

With more than 50 years’ experience serving the trade with high-quality products made in-house, we know what you need from a manufacturing partner.

www.arkaywindows.com | sales@arkaywindows.com | 01923 803 923

For five decades, Arkay has built more than windows and doors, we’ve built trust.

Fifty years of hands-on experience means we understand what you need: precisionengineered systems, swift lead times, and support that actually supports.

Install with confidence. Our products are tried, tested, and tailored for modern design — from sleek minimal sightlines to robust performance.

We know the specs, we hit the deadlines, and we stand by every frame.

Choose Arkay, and you’re not just getting aluminium. You’re getting insight honed over generations, service that delivers, and a partner who’s grown with the trade — and shaped it.

Get in touch

W 2 | editors comment | september 2025

EDITOR’S COMMENT DISCRETIONARY SPENDING BOOST businesses a wider range of options to convert interest into tangible sales.

Yet wider macroeconomic and structural headwinds persist.

Hopes that a new political cycle might trigger a resurgence in housebuilding appear premature. The recent change in housing minister, with Steve Reed assuming the role of Secretary of State, has done little to inspire confidence. His call to “build, baby, build” was met with scepticism by many in the construction industry, weary of rhetoric and calling instead for tangible action to address deep-rooted issues such as labour shortages and surging input costs.

The question of workforce availability remains central.

Professor James Hampshire has highlighted the UK’s structural dependence on migrant labour, noting that many of the 948,000 individuals who entered the country legally in 2024 filled essential roles within construction. While some see this as a short-term fix, the issue is undeniably compounded by decades of under-investment in domestic training and education pipelines.

A

s Britain returns to work following a summer break that increasingly mirrors continental habits, early signs point to a notable shift in consumer behaviour.

New research commissioned by Travel Counsellors and conducted by Censuswide has revealed that 32% of respondents now intend to prioritise home improvements in their discretionary spending, ranking just behind holidays and clothing.

For the fenestration industry, this development is a rare bright spot in a year defined by economic and political uncertainty.

The sector at large has faced a raft of challenges beyond its control, from weak GDP growth and tightening fiscal policy to rising operating costs and cautious consumer sentiment.

As pressures on businesses mount and confidence remains fragile, companies are being forced to create their own momentum in a sluggish market.

The domestic replacement market, long a cornerstone of the sector, is showing renewed promise. The reported uptick in consumer intent is translating into increased retail sales leads, offering a welcome shift in sentiment. A product portfolio that meets consumer demands for kerb appeal, added security, energy efficiency, and more liveable space places the industry in a strong position to capitalise. Marketing tools and support services are now more sophisticated and accessible, giving

www.windowsactive.com

This disconnect is reflected in recent findings from Fix Radio’s National Construction Audit, which reported that 65% of Britons were never encouraged to pursue a trade career, while a fifth were actively dissuaded. The conclusion is stark: a cultural and educational bias toward academic pathways is failing both young people and the wider economy. Reinforcing this point, a Microsoft report on jobs most resilient to AI disruption identified trades as among the safest, while roles such as accountancy, law, and editing ranked most at risk.

For fenestration firms, the challenge now lies in translating this renewed consumer appetite into sustained sales growth. With a growing ecosystem of marketing tools and support services, companies have more channels than ever through which to reach potential customers. But execution remains key. Social media in particular offers a wealth of connection opportunities, though success depends on working with experienced partners who can deliver tailored campaigns with measurable outcomes. In an environment where attention is fragmented and competition is fierce, generic messaging is no longer enough.

As the post-holiday period brings consumers back to routine, the time is ripe to reinvigorate marketing efforts. In a competitive landscape, strategic investment in promotion will be crucial to capturing demand and building long-term resilience. To borrow from a recent industry adage: stopping marketing to save money is akin to stopping the clock to save time.

John Cowie - Editor

x.com/windowsactive

instagram.com/windowsactive

THE

A L L - N E W O S - 2 9+ SLIDING DOOR

T H E N E X T G E N E R AT I O N O F S L I M L I N E D E S I G N

T H E M O S T T H E R M A L LY E F F I C I E N T ALUMINIUM SLIDING DOOR A C H I E V I N G U - VA L U E S A S L O W A S 0 . 7 8 W/ M 2K

U LT R A - S L I M SIGHTLINES OF JUST 29MM

OPTIONAL FLUSH S TA C K I N G

EXCLUSIVE S I G N AT U R E KNURLED HANDLE

UN PA R A L L E L E D T H E R M A L E F F I C IE N C Y M A NUFAC T UR E D IN T H E UK

P O W D E R C O AT E D I N - H O U S E

CONC E AL E D RUNNING GE AR FOR SE AML E S S AE STHE T I C S

Delivering in both style and performance for the long-term.

Don’t miss out on this game-changing product. Start offering the OS-29+ today.

Call 0808 192 0028 or visit origin-global.com/partner-with-origin

4 | news | september 2025

UAP acquired by global security products and solutions provider Allegion

U

AP Group (UAP), the Manchester-based door hardware specialist, has been acquired by Allegion plc, a leading global security products and solutions provider, through one of its subsidiaries for an undisclosed sum.

UAP designs solutions around its customers’ needs, equipping them to navigate the ever-changing fire and security landscape. Driving progress since 1996, its fire and security solutions, combined with its continual innovation, ensure customers are always one step ahead.

Headquartered in Manchester — a region synonymous with innovation — UAP proudly serves customers in all corners of the UK. Through its comprehensive portfolio of door hardware, it is creating a safer, more resilient built environment, which is highly aligned with Allegion’s vision for creating a safer and more accessible world.

UAP holds nearly 200 patents, trademarks, and registered designs, including for its pioneering Armasmart range, the industry’s first door hardware range to eliminate 99.98% of viruses, including COVID-19. Its strong reputation for innovation is also closely aligned with Allegion’s values and strategic goals.

Another testament to its innovation, UAP has won several industry awards recently, including winning “Hardware Company of the Year” in 2023 and 2024 at the National Fenestration Awards and the 2024 Guild of Architectural Ironmongers’ Community Award for Company Innovation.

Following the acquisition, UAP will report into the Allegion International segment. This will strengthen Allegion’s presence in the region and complement its UK’s non-residential portfolio, while expanding its breadth of solutions to the companies’ combined customers. David Jennings, CEO of UAP, will join Allegion to facilitate a smooth transition and support

accelerated growth for the combined organisations.

David Jennings, UAP’s CEO, said: “Bringing together UAP and Allegion adds great value for our joint distribution and customer base. We’re broadening our highquality portfolios and creating meaningful opportunities toinnovate together.”

For more than a century, Allegion, through its leading brands like Briton, have kept people safe and secure by designing and manufacturing category-leading products. Allegion produces mechanical hardware solutions, offering everything from door closers and exit devices to door furniture and residential and commercial locks, as well as software and services that support them.

“This is a natural extension of Allegion’s core mechanical portfolio with highly specifiable products that will leverage our existing solutions offerings and capabilities,” said Tim Eckersley, Allegion senior vice president and president of Allegion International. “Through our go-to-market alignment, complementary channels and sales expertise, we’ll fuel additional growth for both UAP and Allegion.”

Profine acquires Profilink in strategic aluminium systems expansion drive

P

rofine GmbH, a leading global provider of window and door systems, today announced the acquisition of Profilink, a company based in Plovdiv, Bulgaria. As part of the transaction, profine is taking over the aluminium and PVC operations of the company, including all system brands as well as employees from the marketing, sales, and engineering departments.

Profilink’s operations will be continued under the umbrella of profine GmbH and the internationally recognised Kömmerling brand.

With this acquisition, profine is consistently pursuing its strategy to significantly expand its product segment of aluminium window, door, and sliding systems. The Profilink portfolio is a strong addition – complementing both the aluminium systems developed in-house and the expertise and solutions gained through the acquisition of EFP Facades in October 2024.

Dr. Peter A. Mrosik, Owner and CEO of profine GmbH, commented: “The acquisition of Profilink is a further strong signal of our commitment to expand our aluminium business across Europe. We are broadening our product range and strengthening our development expertise – both in aluminium and PVC. This enables

us to offer our customers an even more comprehensive and powerful systems portfolio from a single source.”

Profilink has many years of market presence and expertise in developing and marketing aluminium and PVC window, door, and sliding systems. Existing customer relationships and market shares – particularly in Southeast-ern Europe – will now become part of the profine network.

The integration of the company marks

another milestone in profine’s growth strategy in the European market for aluminium solutions.

The goal is to significantly accelerate the development of the aluminium segment while further strengthening Kömmerling as a leading brand for high-quality window and door systems. www.profine-group.com www.profilink.eu

U-values as low as 1.1 W/m²K – no foam inserts

NEW Heritage Casement Window

Heritage aesthetics - class-leading performance Replicating traditional aesthetics of steel windows Suitable for heritage and refurbishment projects Ultra-slim sightlines Pre-gasketed QUALICOAT Seaside Specification as standard

PAS

24 5-day lead time

PAS 24 Certification

Part L Compliant

Whole House Solution

Scan to find out more

Call: 0845 300 9356

stellaraluminium.co.uk A brand of Epwin Window Systems

6 | news | september 2025

Reynaers marks 60th anniversary with focus on sustainable growth

W

ith 60 years at the forefront of innovation and sustainable design, Reynaers Aluminium has been working with fabricators, architects and construction professionals to transform buildings and help to shape the future of the fenestration industry.

Since its inception in 1965 in a small workshop in Belgium, Reynaers has grown into one of the world’s leading systems’ houses, specialising in aluminium windows, doors and façade solutions. With six decades of expertise, Reynaers has contributed to impactful projects in over 70 countries, from sustainable skyscrapers to energy-efficient, low carbon private homes, demonstrating its commitment to quality and innovation.

Bert Geerinckx, CEO of Reynaers Group, said: “The building industry has experienced many changes throughout the years. However, Reynaers Aluminium, as an entrepreneurial family-owned business, has always turned challenges into opportunities.

Bold yet considerate, our company dares to invest today to ensure a more prosperous tomorrow. After all, innovation and entrepreneurship are at the core of our DNA.” Reynaers’ global presence is bolstered by its local knowledge, supporting its extensive national partner networks with technical expertise, bespoke testing, digital tools and expert after-sales support. Its digital eco-system has been evolving over the company’s history, with landmark developments such as Avalon, a state-ofthe-art Virtual reality room designed to visualise and evaluate projects before they are built. Additionally, DigiTrace digital

product passports have been designed to allow partners instant access and complete transparency for performance, material and sustainability information. Such tools are designed for convenience, and as means of enhancing competency and best practice in the face of increasingly stringent regulations such as those evolving with changes to Document L, as well as those brought about by changes associated with The Building Safety Act. The Reynaers brand is aligned with high performance systems and sustainable innovations for both commercial and residential sectors. Testing has been vital to the development of Reynaers systems, with the company having one of the most advanced façade test centres in the industry at its global HQ in Belgium. All Reynaers systems are rigorously tested to ensure compliance. Recent certifications include the Performance Assessment Specification (PAS 24:2022) of its Vision 7 Thermal Commercial Door with Concealed Panic Hardware, which has also achieved 1m open-close test cycles proving the highest level of durability.

Ian Clayton, Interim MD at Reynaers Aluminium UK said: “Over the past 60 years Reynaers has become synonymous with award-winning product innovations, sustainability leadership and forging meaningful partnerships that have made transformative contributions to the global building industry. At the heart of our successes are the partnerships we have built with our customers, employees, and communities. In the UK, our business has supported partners in the design, performance and sustainability of projects such as Kings Cross Central and the Croydon Towers, as well as playing a vital role in regeneration projects, with Reynaers’ technical expertise enabling the realisation of complex project briefs.

“Reynaers Aluminium UK has been in operation for almost 40 years and we are proud to represent the expertise and innovative heritage developed by Reynaers over the past six decades. We look forward to continuing to be the partner of choice for many building professionals across the country, as together, we pave our sustainable road ahead.”

Simon Monks appointed to lead sales and marketing at UAP Group

U

AP, the Manchester-based door hardware specialist, is welcoming industry expert Simon Monks as its new Group Sales & Marketing Director. Monks joins UAP with almost two decades’ experience in the door and fenestration industry, including spearheading sales and marketing strategies. He has previously risen through the ranks at different hardware companies, moving from sales to the C-suite. He has spent ten years in directorship positions — seven as Managing Director — with experience in fenestration markets both in the UK and overseas.

On his appointment, Simon Monks, Group Sales & Marketing Director at UAP, said: “I was drawn to UAP because of its ambition, growth plans, and reputation for innovation, with products like the Armasmart and Kinetica ranges driving progress in the industry. In such an exciting

time for the business group, I can’t wait to get stuck into shaping its future alongside the stellar team.”

UAP Limited, established in 1996, has become a leading UK door hardware supplier. Its products range from fire-rated

hardware to locking systems and door and window security that drives progress in the hardware industry. The company designs door hardware solutions around customer needs, equipping them to navigate the ever-changing fire and security landscape.

Monks’ appointment comes amid UAP’s recent acquisition by Allegion plc, a leading global security products and solutions provider, through one of its subsidiaries.

Steve Cox, Managing Director of UAP, said: “Simon has joined us at an integral stage of our growth journey. His market knowledge and industry standing are exceptional, and his leadership and customer skills are key additions to our team.

“Simon’s insights will be fundamental as we consolidate our UK plans, including targeting repair markets, and expand into international markets that are new to us.”

Meet the Easy Set-up

AK Touch Secure™

from Kenricks Wireless

Real-time Notifications

Live Status

Geofencing

The ultimate Smart innovation in door lock security for fabricators and installers

Want to know more?

App-controlled

Visit www.aktouchsecure.co.uk Call +44 (0)121 500 3266 Email sales@kenricks.co.uk

8 | news | september 2025

Noise pollution trends highlight demand for superior acoustic windows

F

ollowing the European Environment Agency’s latest noise pollution report, Rehau has called attention to the importance of windows that offer strong acoustic performance when specifying for retrofit and new-build residential projects.

The report, Environmental noise in Europe 2025, reveals that over 20% of Europeans are exposed to harmful levels of transport noise, with road traffic identified as the primary source. As the document states, long-term exposure is linked to cardiovascular disease, sleep disturbance, and reduced cognitive performance in children, making noise pollution a public health issue as well as a planning concern.

Here, Rehau UK CEO Martin Hitchin has highlighted the role that high-performance windows can play in reducing external noise in homes.

He said: “In many regards, windows are the make-or-break component when it comes to keeping out noise. Factors such as the type of glazing specified, the quality of the frame, and how well it has been fitted can be the difference between a good night’s sleep and a restless one.

“This can be a particular challenge for social housing developments, which are often situated in urban areas where there

is more noise, and many vulnerable people occupying them. Here, windows have a key role to play in ensuring that transport noise levels do not impact tenants’ long-term health.”

Progress towards this goal can already be seen in the Social Housing Decarbonisation Fund, which has allocated £1.29bn to modernise properties in line with the nation’s net zero targets. This includes upgrades such as high-performance windows, insulation, and heat pumps.

Recent projects across the UK have demonstrated what is possible when noise mitigation is built into the design process

alongside these decarbonisation aims.

For example, in County Durham, homes near a main road and industrial estate were fitted with acoustic glazing and soundattenuated trickle vents, reducing internal noise levels by up to 40dB. In a separate commercial-to-residential conversion near Heathrow Airport, developers met a strict 41dB acoustic rating through careful collaboration with suppliers and fabricators.

Martin concludes: “Windows are obviously vital to all residential properties but they can be significant sources of heat loss and a major way that external noise enters a home. However, with informed specification practices, fenestration professionals can identify cost-effective solutions that can significantly impact both a building’s overall energy efficiency and acoustic performance.

“Whether upgrading social housing or building new residential properties, thirdparty expertise is key to noise reduction for current and future homes. Retrofitting also offers great potential for future public and private housing, and fenestration professionals that leverage supply chain knowledge will stay ahead of the curve as building work intensifies in line with elevated residential construction targets.”

Star Safety Glazing signs 3 year supply agreement with Stellar Aluminium

R

eading-based Star Safety Glazing has signed a three-year supply agreement with Stellar Aluminium Systems, marking a significant shift in its aluminium window and door offering.

The family-run business, owned by Bobby and Shila Sekhon, has made a strategic move away from its previous supplier to exclusively manufacture Stellar’s awardwinning aluminium window and door system, demonstrating the strong market appeal and growing demand for the Stellar brand.

Impressed by the system’s slim sightlines, fabricator-friendly design and pre-gasketed profiles, Star Safety Glazing quickly recognised the potential for Stellar to elevate its offering across trade, domestic and commercial sectors. Bobby said: “From the start, it was clear that Stellar aligned with our ambition to offer a premium product that doesn’t compromise on performance or appearance. The fact that it’s so straightforward to fabricate and comes pre-gasketed makes a huge difference on the shop floor. And because the gaskets don’t shrink or overstretch, we can be confident that every unit goes out with a perfect, consistent finish.”

Support has also been a major factor in the success of the switchover. Bobby added: “The team at Stellar have been proactive and incredibly supportive. Their training during the transition period has been excellent and the level of service and ongoing communication we’ve received throughout has been second to none.”

A further advantage for Star Safety Glazing has been access to Connect, Stellar’s award-winning digital portal. The platform gives fabricators instant access to technical documentation, specification support, marketing assets, imagery, brochures and

point-of-sale materials, empowering them to grow their business with ease. Bobby said: “Connect is a brilliant resource and it gives us everything we need in one place, whether we’re quoting a job, looking for technical data, or pulling together marketing materials. It will make our day-to-day operations much smoother and far more efficient.”

In addition, Stellar’s market-leading five-day turnaround on stocked colours has allowed Star Safety Glazing to deliver at speeds comparable to the PVC-U sector, keeping projects on track and customers happy.

The company now manufactures the complete Stellar Aluminium range including Flush Casement Windows, Flush Residential Doors, Bifold Doors, the Inline Sliding Door and the Stellar Lift & Slide Door.

Jon Foulds, Key Account Manager at Stellar Aluminium, added: “We’re delighted to welcome Bobby, Shila and the team at Star Safety Glazing. They’re a quality-driven, customer-focused business and exactly the kind of partner we want representing the Stellar brand. We look forward to supporting their continued growth.”

BI-FOLD PLUS

110 mm

25% FASTER FABRICATION Possibility of supplying pre-inserted gaskets

Up to 48 mm glazing capacity

THERMAL PERFORMANCES Double glazing * Uw from 1.2 (W/m²K)

Triple glazing * Uw ≥ 0.8 (W/m²K)

* Double glazing Ug=1.0 / Triple glazing Ug=0.5

Pre-inserted gaskets

45 mm thermal break

Double bearing system with a gimbal stabiliser

OVER 40 YEARS OF QUALITY AND SERVICE The AWARD WINNING leading manufacturer Order online with KwikQuote Product & glass in 1 drop Dedicated customer service

Marketing & sales support

YOUR TRUSTED trade partner

CORTIZO 4700 Sliding Door

KORNICHE Roof Lantern

featuring KORNICHE TECHNOLOGY

KORNICHE Flat Glass

Contact us for a Kwikquote today! madefortrade.co sales@madefortrade.co 01642 610799

2022 WINNER

Best Roofing System or Product

4500 x 2000 stock colour, unglazed, delivered for only

£379 PER LEAF

ADD GLASS

+VAT *

£56 per sqm2

AWARD WINNING

Bi-fold Door

Removable SPEEDBEAD allows adjustment and remedial work without damage Pre-hung doors, no site assembly required Integral Uni-Blind glass options* Trickle vent fitted to frame head, no add on required PAS24 security* Standard single & dual colours at no extra cost Premium hardware to match including Brushed Stainless steel

KORNICHE FlatLiteTM

Get MORE for LESS today!

FIRST ORDER DISCOUNT! * Discount applies to all new trade customers and is applied to the first, single item purchase of a Korniche product or Cortizo 4700 Sliding Door | Uni-blind glass delivered separately | Door price based on a Trade RRP for a 5-5-0 configuration 4500 x 2000, stock colour, unglazed | PAS:24, only when fitted with laminated glass classified under BS EN 356:2000 Class P1A | Cannot be used in conjunction with any other offer or discounts | Prices are correct at point of publishing and may be subject to change | Delivery restrictions apply.

12 | news | september 2025

Duration Windows marks 40 years with new showroom launch

D

uration Windows has celebrated four decades in business with an open day that combined entertainment with the unveiling of its latest product ranges and a new showroom.

The Essex-based manufacturer, which specialises in bespoke aluminium windows, doors and roofs welcomed customers old and new to the anniversary event, held at its headquarters. The day featured live music from singers and a DJ, alongside a magician who performed for guests.

A highlight of the celebrations was a guided tour of the company’s facilities, giving visitors a behind-the-scenes view of how its products are made. The programme also included a ribbon-cutting ceremony to mark the official opening of the new showroom, which showcases the firm’s expanding collection of designs.

As part of the anniversary launch, Duration Windows presented a number of new products. These included its Curve on Plan and Flush Casement window, as well as an internal sliding door and a double door with side lights, both of which have been added to the company’s Heritage Range.

Founded in 1985, the business has built a reputation as one of the UK’s leading independent manufacturers of aluminium glazing systems. Over the years it has developed a broad portfolio of doors, windows, and roofs designed for both residential and commercial use.

Grant Chelton, Managing Director described the open day as a chance to strengthen ties with long-standing clients while introducing the brand to new customers. The event was positioned as both a celebration of the company’s history and a statement of intent for its future.

The showroom is designed to give visitors a hands-on experience of the firm’s products, allowing them to see first-hand

the finishes, fittings and technical details that differentiate its ranges. The launch also underlined Duration Windows’ focus on design innovation, with new products aimed at expanding customer choice and meeting changing tastes in home design.

The event closed with thanks to attendees and staff, who were credited with helping the company reach its 40-year milestone.

While the anniversary marked a moment of reflection, the emphasis of the day was firmly on what lies ahead. With its latest showroom and product launches, Duration Windows signaled its intention to continue growing in a competitive market while building on the foundations established since 1985.

Installers target high-end contracts with aïr 400SS sliding doors

E

verglade Windows is helping installers close high-end jobs with its next-generation aïr 400SS Minimal Frame Sliding Door. Everglade is continuing to help put its installers ahead of competition with its ultra-slim sliding door.

Launched to meet homeowner demand for slimmer frames, expansive glass, and high performance, Everglade Windows’ aïr 400SS Minimal Frame Sliding Door has quickly become a favourite with installers.

Its beaded and site-bonded design makes transportation, installation, and aftercare far quicker and easier – allowing installers to fit its premium product more efficiently, without compromising on finish or performance. “We designed our aïr 400SS to make high-end installations simpler for our customers, so it’s fantastic to see it delivering both practical and commercial benefits”, says Mike Wilson, Regional Sales

Manager at Everglade Windows. “As demand grows for light-filled, architecturally styled spaces, our installers are saving time on site while offering homeowners a door that performs brilliantly and complements modern interior design.”

After having recently completed several residential projects that featured the aïr 400SS, Sussex Glazing, one of Everglade’s long-standing partners, knows firsthand the

value Everglade’s sliding door has delivered to its business. Patrick McInerney, Director at Sussex Glazing, says: “The bonding process for the aïr 400SS Minimal Frame Sliding Door is really straightforward – it’s just like installing a standard patio door, with the simple added step of applying the bonding agent. For our team of installers, it means quicker fitting times and a much sleeker result, especially with the slim 34mm and 20mm interlocks. It’s been a real win for us, and we’re still seeing a similar demand for the product now.”

As well as its 34mm and 20mm ultra-slim sightlines, the aïr 400SS Minimal Frame Sliding Door comes with PAS24:2022 certification; U-values from 1.2 W/m²k; a weight limit of 250Kg per panel; configurations up to 6 panels wide; maximum sizes of 2 by 2.5 metres per panel, as well as a triple track option.

THINK R E S I DE N CE T HINK UNI V E R SAL Introducing non-glass bonded HeritageWeld Residence Collection Expertly manufactured and supplied by Universal Trade Frames

SAV E T IM E & M O N E Y O N EV ERY IN STA L L ATIO N TO DAY!

01743 442244

info@utfl.co.uk

Scan to learn more

utfl.co.uk

14 | news | september 2025

Aluminium range expanded as Glazerite partners with ALuK and Cortizo

T

he Glazerite UK Group’s decision to launch the in-house fabrication of aluminium has been welcomed by installers who can now access high-quality, leading brand aluminium and PVC-U products from a single, trusted fabricator.

Fabrication of AluK’s aesthetic and highperformance products, including slimline casement, flush casement, tilt and turn and commercial casement windows, and its stunning heritage door, will follow later this summer. Meanwhile, production of the Cortizo Bifold Plus Door and Cortizo 4900 Sliding HI is underway at Glazerite’s North West Division in Bolton, where a previously underutilised area of the site has been transformed into an aluminium fabrication hub. The unit is staffed by skilled fabricators and led by recently appointed Aluminium Manager, Louis Nuttall, who, like his team of specialists, has been recruited because of his expertise in aluminium products and manufacture.

Rob Brearley, Group Managing Director, Glazerite says: “Thanks to its slim sightlines, contemporary aesthetics and durability, commercial clients and homeowners alike are increasingly choosing aluminium, and we want to ensure our installers can tap into this market from their usual, trusted supplier while continuing to benefit from

our quick quotation turnaround, short lead times, UK wide delivery, technical expertise and dedicated marketing support.”

Rob adds: “The addition of AluK and Cortizo has further enhanced our highquality suite of solutions and marks a significant step for both Glazerite and our installers. Our commercial base in particular have welcomed the expansion, though it will also open up new opportunities for those in the residential sector, with homeowners

drawn to the contemporary look and feel of aluminium.”

Russell Yates, Managing Director, AluK adds: “We’re delighted to be working with Glazerite on the fabrication of our leading range, which combines cutting-edge design with exceptional performance. Our team has recently been onsite to assist with set up and training and there has been a real buzz about its introduction. It is an exciting time for Glazerite and its installers, and a journey AluK is thrilled to be a part of.”

Alejandro, Sales Director of Cortizo, says: “We’re proud to see our high-performance aluminium systems being fabricated by a partner like Glazerite, whose manufacturing expertise and commitment to quality mirror our own. With full in-house control over the production process – from extrusion and powder coating to thermal break assembly – and systems tested in Europe and the UK’s most advanced laboratories, Cortizo delivers reliability, innovation, and market-leading performance.”

The creation of a dedicated aluminium facility at the Bolton site forms part of Glazerite’s broader strategic plan to expand its offering for its extensive installer base.

It follows a recent £1 million+ investment across the Group to transform its IT infrastructure, online ordering system, and operations across the UK.

InvisiHinge design offers minimalist solution for Sheerline Prestige door

I

n partnership with Ingenious Locks & Hardware (Ingenious), Sheerline has announced the launch of the patent-pending InvisiHinge for the Prestige Door. This clever concealed hinge is a game-changer, allowing for a totally flush finish and enhancing the overall aesthetics of any entrance.

But that isn’t the only benefit. The development and launch of the InvisiHinge is significant for a number of reasons. A concealed hinge has arguably been on the wish list of systems houses for years, but no other hardware company has been able to deliver a practical cost-effective solution.

As the new hinge is not visible, it is supplied in just one colour (black). The benefits of this are two-fold; the colour complements all doors, which in turn means fabricators have less inventory – reducing stockholding and lowering costs, freeing up cash, and improving efficiency.

It’s easy to install and fully adjustable once in place. Plus, due to the clever design, installers can lift the door off and leave the fixings in place, simply by removing two screws. This isn’t just useful during installation, but also if maintenance is

required.

The lift-off design means the sash and outer frame can be assembled as separate components and then lifted together easily.

This works the other way too and means the door can be removed with the hinge intact.

In the past, when fabricators have fitted hinges, there has been an emphasis on positioning to create a balanced look. But with InvisiHinge, there is the option to add a fourth hinge at stress points to add longevity to the installation without impacting the look of the door.

From a performance perspective, InvisiHinge is precision engineered for a flawless user experience. It features a builtin restrictor, so the movement of the door can be controlled for added safety.

For aluminium, the bespoke design of the InvisiHinge means it works exclusively with the Sheerline system, and a PVCu option is available exclusively through Whiteline Manufacturing – another of Sheerline’s trusted partners. Nigel Hutchinson, MD at Ingenious, said: We’re delighted that we’re able to launch the InvisiHinge and offer a concealed hinge to the market. It’s been our belief that there’s been a gap in the market for a product like this and it’s taken years of design and development to get it ready for launch. We’re excited to be partnering with Sheerline as we get to benefit from their expertise in the aluminium market to offer the best product possible. We have a great working relationship with them, and this will only go from strength to strength”.

Dave Watts, Sheerline’s Technical Sales Director, said: ““This has been a real ‘wish list’ project for us, and we look forward to continuing to work with Ingenious in the future.”

RADLINGTON CILL | TIMBERWELD TECHNOLOGY | ASTRAGAL ‘COTTAGE’ BAR | PAS24 | TOMMY TRINDER

THE FUTURE IS

FREE LEADS IN YOUR AREA

ENQUIRE NOW

Don’t get left behind - homeowners nationwide are falling in love with the charm of heritage styles.

Our authentic flush sash window system captures the heart of traditional design, while cutting-edge uPVC construction delivers outstanding performance.

Get in touch today to become a Timberlook installer!

• Heritage flush sash style • Timberweld joints for heritage style • Elegant woodgrain foils • Heritage cill & hardware options • U-Values as low as 1.2 • Concealed trickle vents • Complementing flush French & single door • Available on Tommy Trinder Framepoint® • Free leads in your area

Live quoting & order via:

Become a Timberlook installer,

Call us today: 01253 888222

or email: sales@timberlook.com

TIMBERLOOK IS THE TRADING NAME OF AFFORDABLE WINDOWS GROUP ONE OF THE LARGEST MANUFACTURERS OF PVCU AND ALUMINIUM WINDOWS IN THE UK, SUPPLYING THE TRADE WITH WEEKLY DELIVERIES IN OUR FLEET OF 48 VANS.

16 | news | september 2025

Frameline now fabricates complete Omnia window and door range

L

iverpool-based PVC-U systems fabricator, Frameline, is excited to announce that they are now fully equipped to manufacture the complete OMNIA range of windows and doors, including residential and French doors. This marks a significant milestone in the company’s ongoing commitment to innovation and quality.

Since partnering with Veka in August 2023, Frameline has embraced Veka’s cutting-edge technology and systems, quickly becoming a key player in the market for high-performance, energy-efficient windows and doors. In just a few short months, the team at Frameline made great strides in adopting Veka’s state-of-the-art systems, and they haven’t looked back since.

The partnership with Veka and the integration of the Omnia range is already proving to be a game-changer for Frameline.

With Omnia’s stunning double flush aesthetics, improved thermal performance, and a comprehensive system offering, the demand is rising rapidly. Installers now have access to a single system that caters to all their needs, making it easier and more efficient than ever before.

Gerry O’Brien, Operations Manager at Frameline, commented: “At Frameline, we have always sought innovation and continuous improvements, and Veka has truly delivered on this front. Their

commitment to excellence is visible in everything they do, and the introduction of Omnia has been welcomed with open arms.

Our team has fully embraced Omnia as the new go-to flush system for the market, and we are already seeing orders coming in for this fantastic range. The sleek double flush aesthetics, enhanced thermal performance and the fact that we can offer installers everything they need with just one system, is creating a strong pull in the market. We’re excited to be fabricating this system and look forward to its continued success.”

Frameline’s rapid adoption of Omnia further solidifies their position as a fabricator that prioritises quality, performance, and customer satisfaction.

The company is committed to delivering the best solutions to installers and homeowners alike, ensuring that they remain at the forefront of industry trends.

Amy Steven, Sales Director at Veka, also expressed her gratitude: “We are incredibly proud to have Frameline as a valued partner.

Since they came on board with Veka, they’ve demonstrated professionalism, dedication, and a strong desire to bring the best products to market. The market for Flush windows and doors continues to grow and we are excited to see the success Frameline will achieve with Omnia and across the Veka product range” With the full range of Omnia windows

and doors now available, Frameline is set to offer installers a quality product with the performance, aesthetics, and reliability that the market demands. This collaboration with Veka is poised to drive growth and elevate the fabricator’s offerings to the trade market.

UKO Group expands transport fleet to boost service and capacity

U

KO Group, the umbrella company of UK Doors Online, Trade Window Centre, UKO Glass and UK Rooflights, has committed to further investment across the businesses following a period of huge growth and innovation.

Beginning with an expanded transportation fleet, they are strengthening their delivery network, meeting rising customer demand across the UK, and investing in upgraded machinery at all sites to boost output and enhance quality and service This strategic investment will see the addition of new vehicles to the group’s logistics infrastructure, enhancing delivery capacity and service reliability across all five of its specialist brands. The expansion reflects UKO Group’s commitment to meeting rising customer demand and maintaining industry-leading turnaround times.

“As our brands continue to grow and diversify, it’s essential that our logistics capabilities evolve in tandem,” said Andrew Glover, Managing Director at

UKO Group. “This fleet expansion ensures we can continue to deliver exceptional service, reduce lead times, and support our customers and partners with even greater flexibility.”

The enhanced transport capacity will benefit customers across the UK,

particularly in high-demand regions such as Yorkshire. It also positions UKO Group to scale operations further as it continues to invest in innovation and customer service across its brands. https://www.ukogroup.co.uk/

september 2025 | news | 17

High-profile retail lead-generation initiative introduced by Emplas

E

mplas has launched a high-profile retail lead-generation initiative designed to deliver high quality and qualified retail leads to participating Emplas customers.

Have gone live in August, Snug is a new national retail brand designed to make the window and door buying process simple for homeowners - and as part of that process, generate quality leads for Emplas customers.

In addition to the launch of a dedicated new website, Emplas will market Snug through social media ad campaigns, consumer case studies and influencer collaborations. The new brand will also focus on monthly giveaways and competitions, while Emplas will also create point of sale literature and local branding tools.

Jody Vincent, Sales Director, Emplas, said: “Retail lead generation is expensive and not always effective. We’re taking the strain for our customers by creating a distinct consumer facing brand. Snug will tap into consumer home improvement channels online and across social platforms.

Creating high value marketing assets, and building collaborations with leading home improvement influencers, Snug is designed to connect homeowners with our approved Snug installers.”

With leads exclusively available to Snug approved installers only, , the fabricator is also setting up a consumer contact line and

email channels, with customer services resources in place to answer enquiries and qualify leads.

As part of the initiative, Emplas has grown its internal marketing team to include the appointment of a dedicated brand manager, social media executive and graphic designer. Leads will be automatically distributed by Emplas on a postcode area basis, with a push notification to Snug installers as an enquiry is made.

These will be managed via a dedicated lead generation portal. Approved Snug installers

have the option to either accept the lead or decline it, in which case it’s passed to the next nearest Snug partner.

Jody continued: “We spend a lot of time talking about energy efficiency but just as important is that sense of coziness and comfort. We’re shifting the conversation a little, so that the language of the Snug is geared around the consumer. Homeowners can ‘get snug’ by visiting getsnug.co.uk and connecting with an Emplas installer, who can support them in improving the energy efficiency and the security of their home.”

ECDS invests in apprenticeships to secure skills and support trade growth

E

ntrance Composite Door Solutions (ECDS) has launched a new apprenticeship initiative aimed at securing long-term skills development within its team, while continuing to deliver the high levels of quality and service trusted by trade installers across the UK. As part of the programme, Scott Ellward, head of the paintshop at ECDS’ Nottingham premises, has successfully completed his Level 3 Team Leader and Supervisor apprenticeship. The training has helped sharpen Scott’s leadership and operational skills, contributing to smoother workflows and consistent production standards in the paint and finishing department.

The business has also welcomed two new apprentices, Oliver Roberts and Konrad Taraszkiewicz, through Glass and Fenestration Training Solutions Ltd (GFTS), as part of its continued commitment to building a skilled, dependable workforce that can meet the growing demands of the composite door market.

Gregory Kelly, Managing Director at ECDS, commented: “We are continuously evaluating our current situation to ensure our customers’ quality and service is exceeding expectations, along with bringing them new and innovative products and designs to suit the changing market. This apprenticeship programme is another

step in making sure we’re always moving forward.

“For our trade partners, this means continued peace of mind – knowing the people behind the products are developing their expertise and contributing to reliable, top-quality manufacturing processes.

“Apprenticeships remain one of the most effective ways to tackle the industry’s skills shortage, providing real-world experience and formal training that benefit both businesses and their customers.

“With a clear focus on craftsmanship, consistency and long-term growth, ECDS’ investment in apprenticeships underlines our role as a supplier committed to supporting installers with products they can depend on – now and in the future.

“It’s incredibly rewarding to see team members like Scott progressing through formal training and making a real impact on the business. We’re also excited to welcome Oliver and Konrad as the next generation of talent – their enthusiasm and fresh perspectives are already proving valuable.”

18 | news | september 2025

AluK reshapes trade and residential team to bolster customer support

T

here is a new look to the AluK team supporting customers in the trade and residential markets, with a well-deserved promotion for Paul Greenaway, a new face in the form of Paul Roberts and the welcome return of Wayne Richards.

Between them, the three have almost a century of experience in fenestration. That encompasses everything from fabrication, installation, technical development and testing, to hardware, thermal break and profile sales, so they know all the headaches and frustrations that fabricators and installers face, as well as how to make the most of opportunities in almost every market condition.

Paul Greenaway has been promoted from Key Account Manager to Head of Trade and Residential Sales, reporting directly to AluK’s Managing Director Russell Yates. Paul is managing the dedicated UK trade sales team, focused on both existing and new customers, and making sure they get access to all of AluK’s extensive training, marketing and technical support services.

Paul explained: “We know conditions are challenging for many in the trade and residential market at the moment, but the AluK support offering really can make a difference in terms of bringing in new products, generating new sales enquiries and even optimising fabrication efficiency.

We’ve got the resources and the people in place to help AluK customers not just survive but actively thrive.”

Paul Roberts is a newcomer to AluK, but already very familiar with the business and the products, having worked for AluK’s thermal break supplier previously and before that for one of its hardware partners.

He commented: “I worked extensively with the technical team at AluK on the

development of their innovative range of HI profiles and have been really impressed with the range of products and the whole approach to customer service.

“Over my 38-year career in fenestration, I’ve also had plenty of aluminium systems sales experience as well, so I have lots to share with customers and lots of ideas about how they can develop new opportunities with new products.”

Wayne Richards has been tempted back to AluK after a four-year break into a new role as Business Development Manager, alongside looking after existing AluK customers in the Southwest and Wales.

While he has been away, Wayne has worked elsewhere in the industry as a Technical Manager and will be sharing all his knowledge and experience with both fabricators and installers.

He added: “It’s really nice to back with the AluK team, and I’m really looking forward to catching up with existing customers and making the most of all the new enquiries generated at FIT Show, at our Exploration Day and from our Upgrade Your System to AluK campaign.”

AluK now has two separate teams of specialists looking after customers operating in the trade and commercial spaces – each with specific expertise and experience and offering tailored packages of support.

Fail-safe or fail-secure, firms urged to prioritise correct protocols

W

ith over 165 years of German engineering expertise, Fuhr is a leading manufacturer of multipoint locking systems, supplying fabricators and system houses across the UK and Europe with solutions that blend performance, flexibility and compliance. As smart locking and powered access control grow in popularity, one topic is becoming increasingly important - understanding the difference between fail-safe and fail-secure locking, and when to use each.

In simple terms, a fail-safe lock will automatically unlock in the event of a power failure, ensuring safe exit for occupants.

This is critical for life safety applications such as escape routes in public buildings, where building regulations or EN 1125 and EN 179 standards may require it. A fail-secure lock, by contrast, will stay locked without power, protecting against unauthorised entry. This is often the preferred choice for securing high-value areas or residential doors.

Paul Balfe, Fuhr UK’s Business Development Manager, explains: “The key to getting this decision right is understanding

how the door will be used - both in day-today operation and in an emergency. The wrong choice can lead to costly retrofits, delays, or worse, non-compliance with building regulations.”

Real-world scenarios vary widely. A staff entrance to a secure facility might require fail-secure operation, while an adjacent fire

escape door could need fail-safe release. In multi-door projects, both may be needed which is why Fuhr’s motorised locks can be configured for either mode, sometimes even within the same installation.

Paul continues: “The conversation needs to happen at the start of the project, ideally when access control, automation and integration with building management systems are first being considered. It’s far easier and more cost-effective to choose the right lock early than to redesign later.”

Fuhr’s product range is designed to make this process simpler for specifiers and fabricators. Whether the requirement is for a fully motorised multipoint lock, automatic locking, or a panic exit system.

Fuhr’s modular designs mean the same basic routing can be adapted for different modes and standards without redesigning the door.

From helping to interpret building regulations, to advising on access control compatibility or providing guidance on installation, Fuhr offers technical support at every stage. The aim is simple: ensure the right locking solution is specified first time, every time for projects of any size.

However our prices aren’t inflated so you’ll save £100’s with our Insurance Backed Guarantees!

01604 654 156 sales@hip.insure

HIP’s market leading IBG’s will save your company money and give your customers fully compliant cover.

From only £7.75* per policy, the HIP scheme is the most simple and cost effective in the market.

We even do all the admin.

Free to join We do the admin Simple to use For instant cover, please visit www.hip.insure or call 01604 654 156 now! * Inclusive of IPT - Insurance Premium Tax (12%).

3 Quick and easy steps to instant cover: Get in touch

Sign up to our scheme

Customers Protected

22 | news | september 2025

Veka hosts fabricator summit focused on collaboration, innovation and growth

V

eka recently welcomed its fabricator partners for its annual Partner Day. Set against the elegant backdrop of Burnley’s Crow Wood Hotel, the day was filled with collaboration, celebration and entertainment.

Following the success of last year’s event that saw the introduction of the trailblazing OMNIA suite, this year’s gathering once again brought partners together in fivestar surroundings situated in the heart of Lancashire to reflect on a year marked by successful product launches and industry challenges. The event sparked valuable dialogue between Veka and leading fabricators, reinforcing their ongoing partnership and shared commitment to innovation.

The day opened with energy and insight as Neil Evans, Managing Director at Veka, delivered realistic but encouraging words confirming that as an industry, pulling together, supporting each other and driving the right change will create opportunity.

Josef Beckhoff, Veka Group’s Sales and Marketing Director flew in from Germany to offer a global perspective on how Veka’s innovations are resonating across markets.

UK board members followed, sharing product performance, forecasts and technical developments that underlined Veka’s place at the forefront of fenestration and the strength of interaction with industry partners.

World-renowned economist Professor Joe Nellis offered a sharp look at the economic landscape ahead, prompting

thoughtful conversations about where opportunity lies in a changing world.

After a networking lunch, the room transformed into an immersive walkthrough experience, showcasing Veka’s latest innovations including a live demonstration of the Natural Smoke and Heat Exhaust Vents (NSHEVs). Every station was interactive, every concept tangible, providing partners with the opportunity to explore and give valuable feedback.

In one corner, a ‘Veka Difference’ area played video and audio case studies, real stories from real installers, sharing how Veka’s systems help them win business, delight customers and deliver confidently.

Throughout the day, Veka Partners engaged in meaningful conversations with Veka’s product experts who were prepared to dive into technical queries and discuss future concepts.

As evening approached, guests retired to prepare for an evening of dining, networking

and celebration. Veka also arranged a dose of inspiration courtesy of keynote speaker Sir Clive Woodward, whose insights into leadership and teamwork were welcomed by rapturous applause and nods of agreement throughout the room of business leaders.

As Managing Director Neil Evans put it, “You are the beating heart of our company, and we all succeed together. Events like this are vital to our collaboration and understanding of each other.”

Jessica Cooper, Marketing Director, echoed the sentiment: “It’s always a fantastic occasion when we get the opportunity to be in the same room as Veka partners. The discussions, feedback and conversations we can have together are invaluable.”

The Partner Day is a unique event that celebrates industry collaboration which underpins how Veka is committed to being more than a systems house to its partners.

Fabframes signs with Stellar Aluminium

D

evon-based Fabframes has signed a three-year supply agreement with Stellar Aluminium Systems, marking a significant investment in its aluminium window and door offering.

Previously buying in Stellar products, the family-run business has responded to strong customer demand by bringing production in-house. This strategic step is backed by a major expansion, with the addition of two new dedicated Stellar manufacturing units and a showroom showcasing the complete Stellar Aluminium range. After reviewing the market, Fabframes chose Stellar Aluminium for its ease of fabrication and the popularity of its knock-in, pre-gasketed beads.

Mike Taylor, MD at Fabframes, said: “We pride ourselves on delivering quality and efficiency for our customers, and Stellar ticks every box. The system is simple to fabricate, the pre-gasketed beads save time in production and installation and our installers value them because they don’t shrink or overstretch, ensuring a neat, consistent finish every time.”

Fabframes was also impressed by

Stellar’s competitive colour lead times, offering a five-day turnaround on stocked colours, a service comparable to the PVC-U sector that enables the South-West business to maintain its own fast delivery commitments. Mike added: “Our customers know us for fast turnarounds, competitive pricing and exceptional service. Stellar’s five-day colour lead time means we can keep our aluminium projects moving and deliver on those promises.”

As part of the transition, Stellar

delivered comprehensive on-site training to the Fabframes team, ensuring a smooth switchover to in-house fabrication. From September, the company will manufacture the complete Stellar Aluminium range, including Flush Casement Windows, Heritage Windows, Casement Windows, Flush Residential Doors, Slimline Bifold Doors and the popular Stellar Inline Sliding Door.

Jon Foulds, Key Account Manager at Stellar Aluminium, said: “Fabframes is exactly the type of quality-focused, customer-driven partner we want representing the Stellar brand. Their expansion shows real ambition and we’re delighted Stellar is at the heart of their growth.”

Founded in 1998, trade fabricator Fabframes remains committed to providing high quality products, a 7-day turnaround and free to-site deliveries across the South-West, supported by responsive customer service and technical expertise.

The company is BS EN ISO 9001 registered and upholds numerous other industry standards.

AFFORDABLE A LU M I NI U M

BIFOLD DOORS

7DAYS!

DELIVERIES FROM JUST

FREE UPGRADE! PLANITHERM ONE FOR BI-FOLD DOORS

A MASSIVE SELLING ADVANTAGE OVER YOUR COMPETITORS WHO SELL BIFOLD DOORS AND GLAZED UNITS THAT LOSE 20% MORE HEAT

FULLY FABRICATED AND READY TO FIT IN ONE DELIVERY TO SITE IF REQUIRED

WEEKLY DELIVERY ROUTES ACROSS THE UK WITH OUR DEDICATED FLEET INCLUDING CORNWALL, THE SOUTH EAST, SCOTLAND, ISLE OF MAN, & THE CHANNEL ISLANDS

FREE UPGRADE!

SLIM INTERLOCK

VISOGLIDE +

ADJUSTABLE WHEELS AND A LOW UVALUE

BI-FOLD DOORS

WINDOWS

PATIO DOORS

AFFORDABLE ARE ONE OF THE

UK’S LARGEST MANUFACTURERS OF

ALUMINIUM & UPVC PRODUCTS

CONSERVATORIES

CONTACT T

COMMERCIAL

Simon Youles

01253 888233 M 07794 219773

simon@affordablealuminium.com

24 | news | september 2025

Financing investment as construction confidence grows

T

he latest figures from the Institute of Chartered Accountants (ICEAW) Business Confidence Index confirm what most of us already know, writes Ian Latimer, Managing Director of Emmegi (UK). General business confidence is pretty low.

The Index fell to -4.2 in the second quarter of 2025 compared to -3 in the first, largely because of ongoing concern about the tax burden, global uncertainty and persistently low consumer demand.

However, if you dig a little bit deeper into those figures, there are some positives to be found for this industry. Annual domestic sales growth did fall to 3% in Q2 from 3.4 in Q1, but it is only marginally below the historical norm of 3.1%.

And business sentiment in the construction sector might have dropped marginally to +4.7 in Q2, but that is still substantially above the historical norm of +3.8. In comparison with other sectors, construction is second only to IT and communications in terms of confidence – boosted, of course, by the government’s commitments on housing and new infrastructure projects, which are expected to drive up demand and sales over the next twelve months.

In the light of that, we’re seeing a steady flow of new machine enquiries into Emmegi (UK) from businesses who want to ensure they are in the best possible shape to take advantage of that demand – either because they need to replace ageing machines or just want to increase their capacity.

Understandably, many are thinking long and hard before investing in cap ex and, alongside those enquiries, we’re seeing renewed interest in our financing offer as a way of preserving cash.

We work with a finance partner who is massively experienced in machine financing and who, in turn, has access to a wide range of funders who see the value and security of the asset. He says that the predicted growth in construction is actually making it easier to obtain finance at the moment and there is plenty of flexibility in terms of structuring deals.

As always, the key for any fabricator is payback and if there is any uncertainty in the short term, then our partner can offer flexible deposit amounts, VAT deferrals and front loaded payments and provide weekly, daily and even hourly cost analyses to show how payback could be generated.

And of course, we have the ongoing incentive of the 100% capital allowance which allows the full cost to be set against taxable profits – and funding facilities available even on machines costing as little as £10K. There is no discernible trend in terms of the types of machines being financed. It is all about value and payback and identifying where investment will deliver the biggest benefits.

The key strength of Emmegi (UK) is the depth and breadth of our range. We have a vast choice of saws, machining centres, routers and ancillaries under the Emmegi brand, and as part of the Voilap group, we also have access to machines from other group companies including Tekna and Keraglass.

Our team can help fabricators choose the exact model to suit their requirements and their budget – and support with finding finance if needed.

NEWLY DESIGNED WEBSITE FOR GLASSCRAFT - Glasscraft, one of the UK’s leading manufacturers of sealed glass units, has officially launched its newly redesigned website — an upgrade that brings practical innovation to the forefront for trade professionals across the UK. Now live at www.glasscraftglass.com, the site reflects Glasscraft’s commitment to quality, clarity, and customer-first service.

Designed with usability in mind, the clean, modern interface showcases real photography of the Glasscraft team at work while providing a suite of everyday tools to help customers with specifications, quotes and also assist them in managing their orders faster. “At its core, this website is built for the people who use it,” said Bob Norris, Managing Director at Glasscraft. “We’ve created something that works as hard as our customers do, and that means delivering practical, time saving tools that make the day-to-day easier.”

Among the new features is QuickQuote, an online quoting tool that allows builders and installers to get a guide price of our Hytherm product range in just a few clicks.

Hytherm itself is a major addition. The new range includes eight pre-specified sealed unit options designed to simplify glass selection across common performance requirements — including thermal insulation, solar control, acoustic comfort, and added security. Each unit is supported by clear product documentation, downloadable guides, and an easy-to-understand comparison matrix, helping users choose the right glass for each application.

Bob adds: “Whether you’re an installer on-site or part of a sales team guiding homeowners through their options, Hytherm simplifies the process for everyone.”

Does your aluminium supplier

DO ALL THIS FOR YOU? Reliable Service Simple Pricing Structure Full Technical Support Personalised Marketing Competitive Pricing Fast Lead Times Wide Range of Contemporary Products

Aluminium Windows & Lanterns

Legacy Steel Look Windows and Doors

Smoothfold Bifold Doors and SmoothGlide Sliding Doors

If not, then it’s

TIME TO SWITCH TO ONE THAT DOES

T 0151 374 2851 • E sales@daws.co.uk • www.daws.co.uk The Trade Aluminium Supplier you can rely on

september 2025 | news | 25

Agate Grey is the standout colour story in 2025 reveals Renolit

T

he latest industry data in the UK and Ireland has shown some interesting insights into the colour landscape for 2025. Renolit have supplied 93 different colours into the market year-todate 2025, marking a slight increase from the 90 colours sold at this stage last year.

While this variety in colours would typically indicate a highly segmented market, it is in fact the opposite. The top 10 colours now account for 90% of total market demand, underscoring the continued dominance of a select group of foils.

Within the top 10 finishes only two woodgrains appear, highlighting a continuing shift toward clean, uniform finishes. Overall, solid colours now account for over 80% of the market demand.

Agate Grey is a standout story in 2025.

Once a mid-tier contender, it has increased in popularity to become the sixth most popular colour, surpassing long-time favourites such as Golden Oak. Its rise aligns with broader industry preferences toward neutral, contemporary aesthetics.

But there are signs of changes in demand for colour and surface texture to indicate shifts are beginning to occur, when typically demand has been dominated by the same colour palette for extended periods of time.

Renolit Exofol PX Ulti-Matt has seen a 39% year-on-year increase with Black and Sage particularly strong performers.

Meanwhile Renolit Exofol PFX Super-Matt woodgrains has recorded a remarkable +234% growth. This rise of next-generation finishes suggests consumer appetite for improved aesthetics is stronger than ever.

Should demand continue to become increasingly design-driven, industry stakeholders will need to keep a close eye on emerging favourites and invest in flexibility and speed-to-market to stay competitive.

Renolit’s ability to respond to changing demands positions the company, and the industry, well for continued success in the second half of 2025 and beyond.

This trend suggests growing consumer appetite for contemporary, modern tones with minimalist appeal.

The subtle shifts in colour preferences and variations in surface finish suggest emerging trends within the exterior market, which has traditionally been dominated by a consistent colour palette for prolonged periods. Renolit’s capability to adapt promptly to evolving demands with precision and diversity strategically positions the company, and the industry, for sustained success in the latter half of 2025 and beyond.

TFM invests £100k with Kombimatec

N

arberth based fabricator TradeFrame Manufacturers has invested the best part of £100,000 in a Kombimatec DGS450E electronic double mitre saw, and an AMC328 automatic sawing centre. The purchase has enabled TFM to effectively double production in its existing fabrication unit, enabling it to guarantee continued high levels of service to its customer base while it searches for new premises as part of its long term growth strategy.

An important element of the purchasing decision was the fact that Kombimatec has always given that personal touch when it came to providing service excellence.

Having worked with the machinery supplier in the past, TFM MD Russ Evans always experienced high levels of after sales care – something that is not always a guarantee with other suppliers.

“When you have an issue impacting production the last thing you want is to be waiting weeks for it to be resolved, which has happened to us in the past.

Kombimatec’s managing director David Parsons can often solve a technical problem for us, straight away, over the phone,” said Russ. “Equally, when sourcing a machinery supplier, we recommend that you check if they have any universal shut downs. When

this happened to us, we were unable to get any solution for the best part of a month, which significantly affected our own production schedules.”

Prior to buying both machines, Russ had done his due diligence in looking for alternatives and comparing and contrasting on the basis of cost alongside

performance and service. And while many imported machines matched Kombimatec’s offerings in terms of alleged production improvements and efficiencies, there was no guarantee in terms of providing convenient and accessible aftersales.

“The more I did my research, the stronger I believed buying Kombimatec made not just overall production sense, but sound commercial sense too,” continued Russ. “We have a strong trajectory for growth over the next few years, and the decision to invest in machinery had to fit in with our long term strategic plans. It came as no surprise then that we returned to Kombimatec – and it is important to us that we share this due diligence with other window companies across the UK, in view of the current turmoil within the economic climate.”

David Parsons continued: “Our full range of machinery products includes both British and overseas manufactured products, but ultimately Kombimatec is founded on its customer support, rapid response and comprehensive training, no matter what the provenance of the product itself. Any disruption to manufacturing cycles is money down the drain, so our focus is always to minimise downtime and ensure our machines keep running – we are perfectly positioned to achieve that aim.”

26 | news | september 2025

John Agnew retires as CEO of GGF Group after eight-year tenure

J

ohn Agnew has stepped down as CEO of the GGF Group, drawing a line under more than four decades of service to the glass and glazing industry. His departure marks the end of a leadership era that has seen the organisation navigate considerable structural and strategic change.

Agnew first joined the Glass and Glazing Federation (GGF) as President in 2017, before taking on the role of Managing Director in early 2020. He was appointed CEO in July 2023, leading the group through a period of renewed strategic focus and operational realignment.

His extensive career includes senior roles at both Toughglass and Independent Glass, where he developed a reputation for financial rigour and steady leadership.

Colleagues credit him with bringing clarity and cohesion to the GGF Group’s direction at a time of evolving regulatory pressures and shifting market dynamics.

“It has been an honour and a privilege to lead the GGF Group over the past six

years,” Agnew said in a statement. “I am very proud of what we have achieved together and the role the Group continues to play in supporting and advancing the glazing industry.”

Agnew offered his full support to the GGF Group board and the Executive Management Group (EMG) as they undertake the recruitment process for his successor. An appointment is expected in the near future.

Corey Smalley, Group Chair of the GGF, praised Agnew’s tenure. “John has served the GGF Group with great dedication and commitment for over eight years, leading us through significant phases of change and growth,” he said. “His contribution cannot be understated, and he will be greatly missed.”

Agnew’s retirement comes as the GGF prepares for its next phase of strategic delivery, with increasing emphasis on sustainability, skills development and technical innovation within the sector.

The incoming CEO will face the challenge of building on Agnew’s legacy while adapting to a complex regulatory landscape and uncertain economic conditions affecting the wider construction industry.

Moisture risk from trickle vents raises industry-wide building concerns

C

AB has reported a growing number of window installation problems since trickle vents were made compulsory in new build applications under Part F in June 2022, creating a potential ticking time bomb for installers.

Also, a requirement in some replacement applications, CAB has been approached by a growing number of installation specialists, who have been repeatedly called back to site to address moisture- related remedial works.

This includes damage to cill boards, internal plasterboard and oxidisation of internal window profiles.

Dale Pegler, Technical Director, explained: “We have a number of members who have reported a significant increase in the number of times that they have been called back to site since the since trickle vents were made compulsory, because of ‘moisture-related’ problems.

“The theory is - and I want to emphasise that at this point it remains a theory – is the trickle vent cut-outs, allow air to circulate around the external permitter of the window frame between the frame profile and the structure.

“The external air then acts as a cold bridge to the internal aluminium profiles increasing the risk of condensation on the internal face of the profile.”

Approved Document F in June, introduced a new requirement for replacement and new build windows to either put back the same level of ventilation

in new windows as was there before, where trickle vents were previously present; or to make sure that windows achieved a 8,000mm2 equivalent area (EA) background ventilation in kitchens and habitable rooms.

The requirement for replacement windows in bathrooms is 4,000mm2 EA, while in utility rooms and WCs, there’s no minimum requirement.

“Part F was controversial in that it was introduced a requirement to cut through a window at the same time as introducing new standards for energy efficiency”, Dale continued.

“But this is an unforeseen impact. In every window that we’re currently fitting, we

could be creating a future problem.

“The challenge is that moisture damage often takes a long time to be visible. The reports of moisture-related callbacks from our members are increasing, and there are patterns, with more complaints in winter when homes have more moisture build up and the outside is cold.”

CAB is collating information from members and appealing to the industry more widely to establish the cause of the problem.

“On some occasions it could clearly be about the quality of the installation but my hunch is that we’re seeing far too many complaints and that there is more of an underlying issue. The only way for us to establish causality is to track and develop a data set which proves things one way or another. If you have encountered problems, we’d encourage you to get in touch as your input will be vital in developing a full picture”, Dale said.

He added that CAB was already in discussion with trickle vent manufacturers for their input and dependant on findings, the development of a solution.

“The positive here, is that the solution doesn’t need to be expensive or complex. It may be simply about sealing the trickle vent so that cold air can’t escape down the profile channels or an adaptation of drainage.

“We can, however, only get to that solution, if we get to the root cause, and we need input from installers to do that.”

EXCLUSIVE SL16 C & SV SYSTEM Now available in 9 Venetian Colours N STANDARD

S102 White

S120 Agate Grey

EW

S125 Beige

N

N

EW

STANDARD

S149 Cream

N

EW

EW

S156 Metallic Silver

S155 Grey

N

S157 Silver

N

EW

STANDARD

S159 Anthracite

EW

B160 Black

Our new colour collection boasts an impressive array of finishes that will seamlessly blend with any home decor.

Offer your customers the freedom to express their personal style and create a truly unique ambiance in every room.

T 0113 277 8722 E sales@morleyglass.co.uk

A BETTER VS FOR LESS The new Kömmerling vertical sliding sash window is packed with technical and practical features. These include: Wide range of single and dual colours available on a 10-day lead time.

Six different hardware finishes.

Achieves a U-value of 1.2 (W/m2K) Quick release tilt arms for speedy removal of sashes as standard.

Deep bottom rail, run-through sash horn option and SBD complaint security are other key features.

Contact us today for a Technically Better sliding sash window.

enquiries@profine-group.com | 01623 579200 | www.kommerling.co.uk

FUSION WELD OPTION

TILT OPTION FOR CLEANING

RUN THROUGH SASH HORNS

DEEP BOTTOM RAIL

PREMIUM HARDWARE OPTIONS

30 | news | september 2025

AdminBase Campaigns drive new business with 98.2% delivery success

T

he AdminBase Campaigns feature within the AdminBase CRM system from Ab Initio has been designed specifically to help its window company customers maximise highly targeted, low cost email marketing campaigns without the need to import and export data from a third party software.

With delivery rates at 98.2 per cent, and open rates averaging at nearly 24 per cent, AdminBase users are experiencing much higher returns from a much lower cost.

The accuracy of AdminBase Campaigns is due to it being part of a fully integrated management system designed specifically for the fenestration industry, rather than a third party platform. It can handle bulk emails without the need to import or export any data – an action that can lead to loss of data detail, and eliminate mistakes made during that process. Data can be segmented down, and the results are readily available across all departments, eliminating the need for any time-heavy and costly manual interventions.

“Emails remain a powerful source of marketing, particularly to existing customers who will already recognise your company name and are more likely to respond positively,” commented Ab Initio’s managing director Rhonda Ridge. “Whether it is upselling a residential door to an existing window client, or offering a voucher

for a recommendation, you can create a promotion and email sequence crafted for a specific niche for maximum effect”.

While there are many third party software platforms available, delivery and open rates can be temperamental. A good open rate is generally considered to be anything above 17 percent – though many prove to be significantly less than this.

“Our customers already have a wealth of potential new business sitting in their databases. We help them unlock that potential quickly, cost-effectively, and in such a simple way,” said Rhonda. “As the economy tightens, systems like AdminBase come into their own, working on behalf of window companies to maximise efficiencies across every area of their business”

UKO Group celebrates team growth and operational expansion

U

KO Group is pleased to share exciting updates across the business, reflecting the continued investment in people, innovation, and operational capacity.

They are proud to celebrate the graduation of one of their talented apprentices, Celia Brook, who has successfully completed her apprenticeship in Business Administration and joined the team in a permanent role. This milestone highlights the group’s commitment to nurturing emerging talent and creating long-term career pathways within the organisation.

In addition to this achievement, the Marketing Department has welcomed several new team members, strengthening their creative and strategic capabilities.

These additions mark a significant step forward in their mission to elevate brand presence, enhance customer engagement, and drive growth across all UKO Group divisions.

Operationally, both UKO Glass and UK Doors Online have scaled up to meet

increasing demand. UKO Glass has seen the addition of new production team members to meet growing demand. UKD, again to meet increasing demand and improve efficiency, have transitioned to a double-shift system, operating both day and night shifts. This change has brought in a wave of new team members and unlocked substantial extra capacity, allowing them to better serve customers with faster turnaround times and greater flexibility.

Natasha Erskine, Co-Founder and Marketing Director at UKO Group said: “These updates reflect the momentum we’re building across the group. From welcoming new talent to expanding our production capabilities, we’re focused on sustainable growth and delivering excellence at every level. We’re proud to see our apprenticeship programme supporting real career progression, and equally proud of the teams who are helping us scale to meet growing demand. It’s an exciting time for UKO Group, and we remain committed to empowering our people, evolving our services, and exceeding expectations.”

UKO Group are excited about what lies ahead and remain committed to empowering their team, evolving their services, and exceeding expectations.

The competition cuts corners

Graf is V-Perfect

With Graf machinery from Haffner, cutting corners is a thing of the past. The patented V-Perfect technology delivers precision accuracy, ensuring a flawless, seamless finish – every time.

Se

a

es ml

s

ld We

in

ec T g

hn

•

Superior transom welding quality

•

V-Perfect ® transom welding technology

•

Weld seam elimination

•

Suitable for both V Joints and Butt Joints

•

Precision accuracy - delivering a perfect weld every time

•

Faster, automated fabrication

WINNER

Discover more of the benefits of Graf Synergy machines from Haffner

Tel 01785 222421 www.haffnerltd.com The Accolade Building, Common Road, Stafford, Staffordshire, ST16 3EQ

g olo

y

32 | news | september 2025

NorDan UK expands in Scotland with majority stake in Esk Glazing

N

orDan UK, part of the NorDan Group, and a leading manufacturer of high-performance windows and doors, has acquired a majority shareholding in Esk Glazing, expanding its operations in Northeast Scotland.

The acquisition expands NorDan UK’s reach across the north-east of Scotland, where the company has operated since 1981 and is headquartered in Livingston, with additional offices in Aberdeen and Inverness. NorDan UK reported a turnover of £96.9m in 2024 and has 6 showrooms across the UK. This increased capacity enables faster project turnaround, broader service coverage, and stronger local responsiveness, further strengthening NorDan’s presence across public, residential, and commercial sectors.

Founded in 1974 by Eric Irons and now led by his son Craig Irons, Esk Glazing has built a strong reputation in Northeast Scotland for supplying quality windows, doors, conservatories, and bespoke stainedglass design. Esk, which recently marked its 50th anniversary, joins NorDan, nearing its 100th, bringing together more than 150 years of combined industry experience.

Guided them for decades Both companies have grown by pairing technical expertise with a people-first culture, values that have guided them for decades. Esk Glazing’s recently refurbished headquarters and expanded Trade Centre, alongside its strong expert team of 35+ staff, provide a solid foundation for growth.

Under NorDan, these facilities and skills will now deliver even greater efficiency, choice and service to clients across Scotland.

Offering fully certified insulated fire doors to bespoke glazing solutions, Esk also strengthens NorDan’s portfolio, adding to an existing range of integrated, end-to-end solutions that deliver quality, durability, and design flexibility.

This milestone reflects a shared

commitment to long-term investment, local expertise, and the evolving needs of the Scottish built environment, while enhancing delivery speed and local responsiveness for clients.

Like NorDan, Esk Glazing has maintained a strong family presence over its history, and Eric’s son, Craig Irons, will retain a significant shareholding to help maintain continuity, customer relationships, and the company’s long-term vision.

By combining NorDan’s scale and sustainability focus with Esk Glazing’s deep regional roots and hands-on approach, the partnership is poised to deliver lasting value for customers, communities, and the broader construction industry – strengthening resilience where it matters most.

NorDan UK’s investment into Esk Glazing comes hot on the heels of its acquisition of PDS Doors in Littleborough, Greater

Manchester, highlighting NorDan’s ability to offer end-to-end, high-quality building envelope solutions to the UK market.

Craig Greenwood, Managing Director of NorDan UK, said: “We’re delighted to welcome Esk Glazing into the NorDan Group. Their deep regional roots, reputation for quality, shared values around sustainability and service make this an ideal partnership. Together, we strengthen capacity across Scotland while maintaining local knowledge and responsiveness.”

Dag Kroslid, Group CEO of the NorDan Group, added: “As one of Northern Europe’s leading door and window manufacturers, NorDan further strengthens its presence in the UK market with the acquisition of Esk Glazing. Both NorDan and Esk are familyowned, share a strong heritage, and are renowned for their high-quality products and outstanding service. I would like to congratulate both NorDan UK and Esk on this exciting new partnership which will add momentum to growing the business and delivering sustainable, high-performance windows and doors to customers across the UK.” New chapter for Esk Glazing Craig Irons, Regional Director at Esk, commented: “This partnership marks a new chapter for Esk Glazing. We’re proud of our heritage and culture, and joining NorDan allows us to broaden our product range and technical resources—while preserving the personal, people-focused service our customers know and trust.”

Tore Rasmussen, Group Chairman of NorDan Group said: “Esk Glazing’s 50-year heritage, skilled workforce, and dedication to quality make them a perfect strategic fit. Both Esk and NorDan share a familyrun, people-focused approach, and with NorDan also approaching a milestone on its 100th anniversary in 2026, this acquisition strengthens our presence in Scotland and enhances our ability to deliver trusted, future-proof solutions across the UK.”

Your partner for WINDOW SYSTEMS Our aluminium window systems combine attractive slim sightlines with a wide range of performance benefits. From the low-maintenance appeal of SPW600 to the design flexibility of Ali VU and the U-values achieved by our thermally-enhanced patented PURe® system, the range has been developed to perfectly suit your needs, and your building design.

For specification, design and technical advice: Original

01709 772 600 info@sasmail.co.uk seniorarchitectural.co.uk

Aluminium fenestration specialists since 1991.

Innovative windows, doors and curtain wall systems.

Part of ASSA ABLOY

34 | news | september 2025

Makeovers go mainstream in window Sales

H

omeowners are increasingly expecting to visualise their new windows and doors before committing — and installers are rising to the challenge, according to software pioneers Tommy Trinder.

New figures from Tommy Trinder report that just under 40,000 “makeovers” - photo-realistic renderings of proposed installs - were created via the firm’s platform in the first eight months of 2025, marking a 15% year on year increase. More than half of all quotes submitted to homeowners now include a visual.

“We’re used to seeing how a car or kitchen will look before we buy, and windows and doors are catching up fast,” says CEO Chris Brunsdon. “Makeovers help customers decide quicker, and they give installers clarity and credibility.”

Top uses? Showing colour changes, demonstrating design tweaks like dummy vents or bar layouts, and highlighting premium upgrades such as flush sashes, deep bottom rails or timber-look cills. Also trending, according to Tommy, is the use of makeovers to show the transformation of a knock-out by superimposing bifolds or sliders over windows.

“Installers tell us visuals don’t just wow — they help close deals,” adds Chris. “And crucially they are also a tool for ruling out error; a sure-fire way of avoiding those dreaded ‘that’s not what I ordered’ conversations.’

Installers interested in finding out more about Tommy Trinder’s platform can book a free demo at www.tommytrinder.com/demo

Is your supplier working to make your business a success or are you working to make your suppliers business a success?

Midland Aluminium Limited offers an extensive range of Aluminium products with unique features that not only help make the sale but also earn valuable recommendations thanks to their superior appearance.

We also supply, free of charge, high-quality leads to our trade customers through internet and magazine advertising.

NEW ALU SLIDER door system includes concealed drainage & the flexibility of either slide-only or lift-and-slide options.

LIFT+SLIDE PATIO DOORS

FREE UPGRADE to lift-and-slide on all Alu slider patio doors INTEGRATED TRICKLE

VENTILATION

A LU MINIUM WINDOW

WEEKLY DELIVERIES TO ALL AREAS OF THE UK

Call Jason Wootton now to put Midland Aluminium to work for your business.

100MM SLIM SIGHTLINES

NO UNSIGHTLY DRAINAGE CAPS CONCEALED

FACE DRAINAGE

MIDLAND ALUMINIUM LTD, (B5405) STAFFORD RD, ST20 0JR

36 | news | september 2025

New arbitration model aims to streamline legal dispute resolutions

F

ast becoming a go-to partner for home improvement businesses, QURE Group is helping tradespeople manage customer disputes with ease, approachability, and professionalism.

Through effective and impartial mediation, QURE Group enables businesses to focus on what they do best, while they help resolve unpaid invoices and customer disputes fairly and efficiently.

We spoke with Tracy Dilworth, QURE Group’s Dispute Service Controller, to learn how her team is supporting tradespeople, helping them navigate disputes and achieve fair outcomes when payments are withheld or issues begin to escalate.

Tracy explains: “The QURE Group is taking a fresh approach to dispute resolution. Our goal is to deliver positive outcomes for both tradespeople and their customers, without costly subscriptions or long-term contracts. Our clear pay as you go model, is designed to offer professional, reliable support exactly when it is needed most. We understand that reaching out for support can feel like a difficult step. That is why we have made our service simple, supportive, and non-judgemental from the outset. Our mediators are trained to work with professionals across multiple sectors, and we treat every case with respect and care.

“Most importantly, we don’t take sides.

Our role is to provide a fair, balanced, evidence-led approach to every case.

Whether it is resolving unpaid invoices or helping communication breakdowns, we are here to guide both parties to an agreeable and workable outcome through our structured and impartial mediation process. Our free initial triage session helps you understand whether there is a case to pursue, how our process works, and the steps involved in moving things towards a fair resolution “At first, a dispute might seem like a few awkward emails or missed calls. But the real cost often runs deeper, from cashflow disruption and reputational harm to the

personal stress placed on business owners and installers.

“Take one recent case: a customer refused to pay for a £20,000 extension due to a minor snag and denied the installer access to the property. The installer was ready to cut losses and move on, wasting time that could have been spent on new work.

“Instead, they called QURE Group. We began with a triage call to understand the situation, then offered a neutral platform for both parties to speak openly. With our guidance, they reached a fair and positive outcome, avoiding legal fees, delays, and further stress.

“I speak to tradespeople every day and one thing that comes up time and again is how stressful and disheartening it can be when customers withhold payment or disputes start to escalate. It’s easy to see why so many professionals think about walking away from the issue altogether, until they speak to us and see how we can help.

We understand that when payments are withheld or communication breaks down, both sides can quickly feel stuck. That’s why we create a safe, neutral space where both parties feel heard, and where fair, lasting resolution feels achievable.”

Tel: 0800 211 8000 www.quregroup.co.uk

Morley Glass IGU recycling scheme passes major milestones

T

he success of the pioneering post-consumer IGU recycling scheme launched by Uni-Blinds® integral blinds manufacturer Morley Glass in 2021 now means it has saved the need for around 4,000 tonnes of virgin sand in new glass manufacturing, and cut the CO2 emissions resulting from the process by over 1,800 tonnes.

The initiative, which was co-developed with Saint-Gobain Glass and represented the UK’s first successful end-of-life IGU recycling scheme of its kind when it began, involves Morley Glass collecting double and triple glazed units that installers remove during window and door replacement projects, and crushing them into cullet. This is then used as a high-quality raw material for making new building glass by SaintGobain, enabling them to save the need for raw materials such as sand and reduce the amount of energy used in the process.

The latest data released by Morley Glass shows that up to the end of July 2025, 3,730 bags of cullet have been generated using its dedicated crushing and bagging machine.

This equates to 2,469 tonnes of cullet in just four years, reducing virgin sand extraction

by 3,978 tonnes.

The total energy savings to date achieved in the glass re-manufacturing process are equally significant, according to SaintGobain’s calculations. The cullet generation has now enabled 1,340 ‘energy years’ to be saved, based on the fact that 1 tonne of cullet saves enough energy to power an average home for 6 months.

Ian Short, Managing Director of Morley Glass said: “Our post-consumer IGU collection and recycling scheme continues to go from strength to strength, which is clearly demonstrated in these latest figures.

To put our cullet volumes to date into perspective, 4,000 tonnes is equivalent to the weight of 650 elephants – that’s a huge amount of glass recovered in a relatively short period.

“It is also extremely encouraging to see post-consumer IGU collection and recycling become more widespread across the industry. We are delighted to continue to play our part in helping Uni-Blinds® integral blind customers, as well as any local window and door installers, divert their post-consumer glass away from landfill and demonstrate their businesses are operating more sustainably.”

All the revenue that Morley Glass generates from producing cullet as a raw material for new glass manufacture goes into is GreenVision fund. This is used to provide grants to charities, groups and individuals working on projects that will benefit the local community socially or environmentally and, to date, 349 grants have been provided.

Find out more about the Morley Glass post-consumer IGU recycling initiative and GreenVision at www.morleyglass.co.uk/ glass-recycling-leeds.

september 2025 | news | 37

Aluprof launches first UK homeowner range with new Living collection

A

luprof, the Europeon supplier of aluminium building systems, has announced the launch of Aluprof Living: a specialist range for UK homeowners.

For the first time in the UK and Ireland, a range of Aluprof’s aluminium products for the home and garden will be available to homeowners through a network of nationwide installers. The launch of Aluprof Living includes a new jargon-free website for homeowners, installers and fabricators to browse, featuring downloadable content on products and customisable options, and expert insights. The website also features a handy tool for homeowners to find members of the new Aluprof Living’s Partner network and their details.

Aluprof Living’s Partner network – for fabricators and installers – has been developed to create “more work and better work” for fitters across the UK. By signing up, Partners can enhance the offering in their showrooms; take advantage of training resources to support business development and collaborate on media and event opportunities. Partners in the network will also be granted early access to new product information and can get hands on with the brand’s innovations at face-to-face events.

The launch of Aluprof Living represents a significant step for Aluprof – which has been serving the European and US building sectors for over 70 years. The firm branched out into the UK & Ireland market in 2006, and this is its introduction into the UK domestic sector. The range includes

aluminium windows, doors (entrance, sliding, balcony), façades, pergolas, sun shading systems and accessories with customisable finishes and security features.

Shaun Cartwright, Aluprof’s National Sales Manager for Domestic & Residential Systems, stated: “With this brand, we have developed a range of windows, doors and pergolas specifically for the home improvement market, with products that will enhance homes and gardens, whilst offering the best value for their investment.

“We can’t wait to work collaboratively with homeowners to help achieve their renovation goals, whether that’s achieving a design goal or increasing the energy efficiency of their homes to reduce the

energy bills. I’m also incredibly proud to be heading up our Partner Network, which will provide a vital means to secure more work and better work.

“Aluprof Living installation partners will have innovative products with tangible demand in their showrooms – but they’ll also have training as well as marketing support, and the benefits of joint promotion across social media and events.”

Aluprof Living is now live. Visit the website here to learn more about the products in the range, the new unique website features including the entrance door configurator and the Partner network.

E: living@aluprof.co.uk

Helping installers sell the difference

F

abricators must do more than manufacture quality products; it’s all about helping installers sell the difference, says Steve Collett, Sales Director, Dekko Window Systems.

The B2C landscape is changing quickly.

Despite the growing amount of choice available, today’s consumers are more informed, more selective and, as a result, far more demanding than ever before. A few clicks online and they’ve already researched the product, the performance, the colour options. That means by the time they speak to an installer, they’re often not looking to be sold to, what they want is validation, expert insight, and a compelling reason to buy your product over someone else’s.

And, as fabricators, this is where we need to step up.

It’s no longer enough to simply manufacture quality products and deliver them with a smile. Yes, friendly service and reliability are a given, but the real value now lies in how well we help our customers communicate what makes our products different. Because that’s essentially what the consumer is listening for – the difference.

As successful fabricators, it’s our responsibility, not just to innovate and bring great products to market, but to make sure the installer fully understands the features and benefits in a way they can confidently pass on to their customer.

Whether it’s thermal performance, security, aesthetics, sustainability, we have to equip

our customers to sell with clarity and confidence.

It’s about more than brochures or technical specifications, which are a big help of course. It’s about helping installers understand what the consumer is looking for helping them to communicate the benefits they need to, whether that’s explaining why a particular sash design or finish matters or demonstrating why a locking system provides more peace of mind, to the person standing in front of them.

That’s how trust is built. It’s how value is added. And ultimately, that’s how more sales are won.

There’s a well-used phrase in the industry: we have to be more than just fabricators. And I think that’s truer now than ever before. We need to act as sales partners and educators as our customers stand in front of a more discerning consumer base.

And that’s exactly what we’ll continue to do at Dekko - not just to be a reliable manufacturer and supplier to our customers, but to help them win more business in an ever-evolving market.

38 | director of the month | september 2025

DIRECTOR OF THE MONTH In this month’s director of the month feature, we talk to Brian McDonald CEO of Forel UK & Ireland

O

n returning to the glass Machinery market after 14 years in fenestration, many things had changed, most notably the advancement in technology and the justification to purchase new machinery.

Starting with technology. Today’s machinery manufacturers have embraced advances in software & the components used to construct the machines. This gives us greater ability to diagnose issues quickly without the need to send engineers around the country to often fix simple problems as well as giving longevity of critical parts. The operator interfaces especially on CNC’s are now simple and easy to follow de-skilling what once was a job that only a few people within a business could operate making technology accessible to more operators.

All our machines now are industry 4 ready so can work with an element of AI. In fact, we are developing an AI powered self-diagnostic system which will be built into our next generation machines which will proactively monitor the machines and request intervention to prevent problems.

This isn’t far away and a great example of how things have progressed.

Machinery sales in the not-too-distant past were generally based on the need to carry out an operation and needing the right machine to do it. Justification could be based on output rather than manpower needed with the price tag being affordable to most.

Fast forward 15 years and the customer has radically changed the justification criteria and in turn the path they take towards this decision.

We have been hit with available labour to work in our glass businesses, pre-Brexit

WORKING DAY No day is ever the same in the glass machinery business. Being a subsidiary of a worldwide machinery manufacturer, I could be on a plane to our HQ near Venice, visiting customers in the UK & Ireland, or in our UK office in Stansted. A typical day starts with a catch up with the office, finance, sales, service & parts departments to recap on the previous day and what the day has in store for us. Then onto a discussion with my colleagues in Italy to go over any points of discussion from the UK operation.

From there the day can go in many directions, maybe a sales enquiry or a customer wanting to discuss a technology and how it will benefit them, sometimes I get a call for assistance from a customer so it’s truly a mixture of being reactive and proactive.

we had many migrant workers which filled these gaps, those days have gone, and it is a struggle to recruit staff.

Costs have skyrocketed for energy, manpower, minimum wage and most recently National Insurance.

Business owners now have a different dilemma, reduce overheads and operating costs by the reduction in manpower. This now is at the top of most lists when I discuss why a new machine is needed.

If you look at a sealed unit line traditionally the whole process could account for 6 or 7 people even without the dreaded taping requirements.

A new line using a flexible spacer

material or extruded thermo plastic material can reduce this to 3 people. Add scanning and robot loaders / off-loaders the line only then needs a single person to remove defective glass that’s detected in scanning and ensure spacer and sealing robots are fed.

This also applies to processing centres for shaped edged glass. Traditionally output was restricted by set-up time, fixing suction cups, loading individual programs etc. With our processing lines the glass is vertically processed in sequence with only minimal intervention from the operator so both

FACTS & FIGURES

First job: Draughtsman & engineering apprentice for a company specialising in surveillance equipment for the armed forces.

Current role: I joined Forel UK & Ireland in August 2023 as CEO, it was a return to the glass machinery market after a 14 year stint with systems house such as Synseal, Kommerling & Comar.

Most favourite Gadget: Nothing to do with work I’m afraid, it has to be my Ninja Air fryer, never needed one, purchased one earlier in the year, cant do without one now….

Favourite website: Has to be eBay, I’ve saved a fortune over the years especially with DIY projects. My wife calls me the eBay king.

Favourite restaurant for business: When I stay down at the office I regularly eat at a place called “The Wood Grill” staff know me, the food is great, Maybe I should tell Tripadvisor.

Business person I admire: It has to be James Dyson, engineer, inventor & entrepreneur, coming to market not to offer the cheapest solution but the best, he leads and his competitors follow.

Lessons learnt over 12 years: Always expect the unexpected, with any issue react quickly and keep everyone informed, Don’t just follow-lead.

Best business decision: Moving back into the machinery game, I trained as a mechanical engineer and have always loved being involved with technology & improvement.7 Other Interests: Living in the Peak district me & my wife Sally have many lovely places to visit and take our dogs with us to. They normally involve a pub or 2 on route. I also have a passion for cars and have classic car & an old Land Rover I enjoy tinkering with. Finally DIY, I have done most of the renovation work on our house and previous ones, to me it’s a great way to switch off

september 2025 | director of the month | 39 volume and change of glass shape or thickness is automatically done. Going back to the technology element the de-skilling allows most staff to competently operate the machines without the fear of breaking them due to the failsafe’s built in.

Looking at the market today especially the last 12 months these justifications questions have been prevalent in the decision-making process.

For Forel, we have walked many companies through these questions and helped them decide the best path for their business.

This year has an eventful one for us, culminating in winning the machinery innovation award at G24.

The award was for the introduction on the skinny triple unit manufacturing process using both Thermo plastic spacer and Flexible warm edge bar. The second of these technologies was the main launchpad for the award and was featured at Glass build America in 2024.

This technology allows customers with relatively new unit lines to have this retrofitted allowing them to manufacture a triple glazed unit with a 1mm centre pane and a single seal taking away all the previous issued brough up by systems houses, installers & glass manufacturers. And rather than having to spend millions to do this the upgrade is only around 2% of the cost of a new line.

We evented for the first time at the FIT show earlier this year which was a resounding success as it attracted the people, we wanted to discuss this technology with Since then, we have met with systems houses and some of the major players in the industry who are keen to know more and adopt this technology.

So, the outlook for the future is positive. The industry has been in the doldrums for some time, not just in machinery but through all sectors, Some major household names have vanished off the high street and from the manufacturing industry.

Maybe it’s a combination of all the factors we are so aware of, uncertainty, high interest rates, inflation, cost of living and so on are influencing people’s decision to invest both commercially and at home. We are all seeing and feeling this month by month so why positive?

Quite simply, we can only hold back for so long before having to make these decisions. A prime example is in the glass industry where some machines are getting old and therefore unsupportable, as components are no longer available or obsolete. So change must come or the business is running the risk of critical failure at some stage, severely damaging their ability to manufacture.

The costs of manufacturing are high so investment that reduces manpower is driving change.

The environment and changes to the “Future Homes Standard” will push for greater thermal efficiency in a couple of years’ time.

This performance of windows and glass will no doubt play a major part in this, and already housebuilders are looking at how they can reduce the thermal envelope of the building with options such as skinny triples, VAG etc.

Our government have promised a major new housebuilding programme which has to start in earnest soon if they ever expect to get to the levels they promised.

The trade & residential market will no doubt follow any changes in the new build market so will at some stage adopt energy saving measures that are being launched.

And let’s not forget our old friend the internet, AI in search engines & influencers are playing a major part in our decision making process with knowledge on technology & improvement readily available, people will look to futureproof any investment and research it thoroughly So yes, its been a rocky time over the last few years but there are genuine reasons to be optimistic about the future of the glass & glazing industry.

Handles

That Make An Entrance Introducing the New Classic Collection interchangeable lever and backplate system from Coastal Group.

Universal fixings Replaceable spring cassette for smooth action Extended cylinder wall for enhanced security Designed and built in the UK Manufactured from 316 marine-grade stainless steel y Over 30 combinations in five premium finishes y Now in eco-friendly, biodegradable packaging y y y y y

Perfect for external doors with multipoint locks.

Engineered for performance. Designed for style.

WORKING LOCATION Forel UK & Ireland was set up nearly 3 years ago at a warehousing & light industrial complex near to Stansted airport due to the direct flights from Venice as my colleague Alex Makuc initially set up the business and visited every other week until I joined the business. In comparison our headquarters in Italy which I regularly visit dwarfs many other, machinery manufacturers premises. Forel have always made it their mission to look after their employees and there is everything from gymnasium’s, saunas and a highquality canteen on site. There are even tennis courts and a summer creche for children of the employees

Request your brochure today.

Visit coastal-group.com or call 01726 871 025.

www.coastal-group.com

40 | active voices | september 2025

ACTIVE VOICES Ryan Johnson, Group Manging Director, the Emplas Group: Are we at the cliff edge? asks Ryan. Inflation, interest rate cuts, tax hikes and project backlogs. Will Q3 be any better?

R

“

The labour market is also becoming tougher. Unemployment is currently at 4.7% as businesses adjust to increased employment costs - something which may negatively impact consumer confidence.

“

unning a business is always challenging. The last nine-months have been particularly tough. The consensus is that by the end of this year, the UK economy will have grown by around 1.2%, a downgrade on previous growth forecasts.

At the same time, inflation remains stubbornly high at 3.8%. This makes it more likely that the Bank of England, which cut interest rates to 4% in August, will exercise increased caution when it reviews rates through to the end of this year.

The labour market is also becoming tougher. Unemployment is currently at 4.7% as businesses adjust to increased employment costs - something which may negatively impact consumer confidence in the coming months.

This has been the backdrop to construction growth this year of around 1.9%. It’s a positive figure but certainly not the boom that we expected to see.

That’s attributable in part to continuing delays at Gateway 2. Averaging 25 and up to 36 weeks to get scheme approval, the Building Safety Regulator has been in a state of meltdown for months.

The new Fast-Track approvals route, which should come online this autumn may provide a glimmer of hope - but the backlog is going to take time to clear, which pushes growth further down the line into 2026.

The housing market is also subdued, with house price inflation sitting at around 1% - again, we’re in positive figures but still no boom, with some analysts predicting that growth will be pushed back to 2027.

Combined with still fragile consumer confidence, it’s pushed rebound in the home improvement sector back, with pressure on household budgets impacting discretionary spend.

This makes the autumn budget in either late October or November critical. Will it be painful? That will largely be down to the Chancellor but with spiking borrowing costs and a fiscal shortfall of as much as £41bn to bridge, if I was going to lay a bet, I’d say we need to brace for more increases.

It’s worth taking time to reflect on these issues, because if we do, we can prepare for them. Hoping that things may get better, isn’t a strategy.

This has informed our approach. We do believe that things will improve but we are approaching the run into the end of this year as we started it - and that’s with a dose of reality.

Our assessment at the start of 2025, that while improving, things were going to remain tough, has driven our strategy this

year. It’s included major investment in the launch of our new retail lead generation initiative, Snug, which delivers homeowner leads direct to qualifying customers.

We’ve also launched The Commercial Window Group to do the same in the commercial space, generating more than £60milion of tenders - delivering millions of pounds of new business for network

members.

We’re continuing to invest in our product offer. We added BRiTDOR and GRiPCORE composite door composites to our preexisting ORiGINAL Door Collection, as well as the imminent launch of a new and fully accredited Fire Door.

We’ve invested in our manufacturing facility, increasing efficiencies and lowering our carbon footprint through the installation of 1558 new solar panels; and in digital tools to support our customers in managing their businesses more effectively, including EVA CRM. In short, we recognised that innovation and investment would be the drivers of growth rather than a release of demand in home improvement, new build or commercial sectors – and its worked.

We’ve continued to grow, and we will continue to invest, so that when things do pick up, which they will, we and our customers will be positioned for growth.

E: info@emplas.co.uk

The best, BAR none.

The ONLY snap-on Georgian Bar System Call us today to learn about the patented Geofast system from the Georgian Bar Company or visit www.geofast.co.uk to see the best solution for heritage windows & doors.

Tel: 01772 631441 Email: sales@geofast.co.uk Web: www.geofast.co.uk The Georgian Bar Company Ltd

@geofastsystem

GEO FAST

42 | active voices | september 2025

ACTIVE VOICES Neil Evans, Managing Director at Veka: Automation nation or country in stagnation? Why the UK’s manufacturing future depends on more than machines

T

The reality on the UK’s factory floors Let’s not pretend automation is easy.

Much of what’s available today is technically feasible but practically unproven in the specific contexts that matter to businesses like ours at Veka. Off-the-shelf automation doesn’t really exist yet. Most automation systems require bespoke design, iteration and integration. And bespoke often translates into expensive, unsupported and hard to scale.

It’s not that we don’t want to automate and take on the future with both hands.

It’s that, right now, we aren’t going to throw ourselves into a high-risk system with no obvious ROI and no one to call when it breaks. It’s one thing to simulate a production loop on paper. It’s quite another to bolt it into a 50-year-old building and expect it to work.

There’s also the opportunity for change.

If we automated what we do now, all we’d be doing is making the wrong things more efficient. For automation to truly succeed,

Automating the “movement of goods across a site not only boosts efficiency but also improves health and safety and allows skilled staff to focus on more technical work.

“

he UK manufacturing sector fell out of the top 10 global manufacturing nations last year and has remained 12th through mid-2025, down from 8th in 2023, according to Make UK. To regain a top-10 spot, the body says we need to first grow the sector from 10% to 15% of GDP. That’s a big ask without bold action.

At the same time, the UK is also one of the least automated advanced economies in the world. The International Federation of Robotics ranks the UK at 24th globally in robot density, with just 111 units per 10,000 employees. Germany, by comparison, deploys more than 370. South Korea and Singapore have raced even further ahead.

This discrepancy shows the need for greater automation to remain competitive in an increasingly automated global market.

The Government’s ‘Modern Industrial Strategy’ – which is central to Labour’s number one mission of growth – is ambitious. It promises £4.3 billion in funding for advanced manufacturing, alongside a broader £86 billion R&D commitment. The vision is that by 2035, the UK will double annual business investment in the sector from £21 billion to £39 billion, becoming the best place in the world to start, grow and invest in manufacturing.

But while talks of AI, digital twins and industrial robotics dominate Westminster, those running factory floors across the UK are asking more basic questions. Who will help me de-risk automation? Who will support me through process redesign? And who will fix my system if it breaks?

we need to focus on process redesign and rebuilding workflows from the ground up.

Are people not needed?

There’s also a perception that increased automation equals redundancy. But that’s a narrow view. In my opinion, the best automation transformation will reallocate human effort to more rewarding, highervalue roles. For example, automating the movement of goods across a site not only boosts efficiency but also improves health and safety and allows skilled staff to focus on more technical work.

But change like this takes trust, open and honest communication and retraining.

Especially when 25% of your operations workforce is under 30, and many of them don’t see manufacturing as a long-term career. Retention is tough. And if your experienced team walks out before younger

employees are fully trained, the skills gap only widens.

Are we moving too slowly?

The Manufacturing Technology Centre estimates that if the UK matched the automation levels of top-performing countries, productivity could rise by more than 22%. For a country struggling to surpass 2% annual GDP growth, that’s a game-changing uplift. Yet our risk appetite hasn’t kept pace.

As a country we like to say we’re fast followers. But truthfully? We’re slow followers. And our risk aversion is causing the gap to widen.

Government support must go beyond white papers to truly address the blockers to automation and de-risk roll-out.

Centres of excellence like the AMRC and MTC offer part of the answer, but too many manufacturers still operate in silos, unaware of what’s available or unsure how to engage. Manufacturers need handson, practical support, such as guidance on process redesign, funding, and access to training programs that ensure people, not just machines, are at the heart of the transformation.

If the UK is to reassert itself as a global manufacturing power, we need to see realworld support that brings strategy to the shop floor, funding tied to process redesign and automation that enables people, not replaces them. Most of all, we need to move decisively because, while the robots may not destroy us, stagnation will.

A GREAT SASH WINDOW IS MORE THAN A SUM OF ITS PARTS True authenticity comes from a blend of heritage styling and modern performance.

Single features may grab attention, but a true heritage sash window is designed to ensure the seamless integration of all its parts.

Everything has to work together: slim overlapping putty-line profiles, a 35mm midrail, heritage chalk finishes, seamless ornate sash horns, true mechanical joints, deep cills and innovative balance chamber covers, to name but a few.

Add to that a 1.2 W/m2k u-value without specialist glass, and you have a true conservation-grade sash window with outstanding modern performance.

Only Roseview’s Ultimate Rose sash window delivers all this.

Because it’s more than a sum of its parts.

01234 712657 trade@roseview.co.uk www.roseview.co.uk #TraditionRedefined

44 | news dashboard | september 2025

Homeowners curb spending as sector slows

T

he UK’s window and door retail market lost momentum in August, with all key performance indicators sliding after a more resilient July, according to the latest data from Business Pilot. The slowdown highlights growing caution among homeowners as wider economic pressures begin to bite ahead of the year’s final quarter.

Leads fell by 13.5% month-on-month to 95.4, down from 110.3 in July, while sales activity dropped even more sharply – sliding 15% to just 44.2, the lowest monthly figure since December 2024. Conversion rates also dipped slightly, from 41.7% to 40.8%, indicating a market in which homeowners may still be exploring options but are increasingly reluctant to commit.

Neil Cooper-Smith, Senior Analyst at Business Pilot, said the figures reflect a shift in sentiment. “Seasonal trends do play a role, but the data also suggests growing unease among homeowners,” he noted.

“We’re seeing more enquiries, but tighter household budgets and uncertainty around inflation and interest rates are clearly affecting commitment levels.”

Average order values declined 3% to £3,735, down from £3,852 the previous month, pointing to a possible rise in lower-ticket jobs or pressure on pricing. While some slowdown is typical as summer ends,

30 years of value and innovation for Wendland

the drop in both volume and value underscores the need for commercial resilience as the industry heads into autumn.

The backdrop remains economically complex. Inflation rose unexpectedly to 3.6% in July – its highest since January – with food and fuel costs driving the increase. Though the Bank of England responded with an interest rate cut in August, easing mortgage payments for some, it also signalled weaker returns for savers – a double-edged sword for many households weighing up renovation costs.

Cooper-Smith added: “Installers will have to work harder for every lead,” he said. “But this environment also sharpens the focus on conversion, quoting speed, and delivery efficiency. Businesses that get this right can still protect margins and build their pipeline despite softer market conditions.”

Desire for space drives demand

A

surge in homeowners seeking to expand and adapt their properties is set to inject new momentum into the UK’s home improvement sector, according to research by Eurocell.

The building products specialist’s latest consumer survey reveals that nearly three in ten UK homeowners believe their current home is too small, with 70% planning upgrades such as extensions, conservatories, or garden rooms.

The findings, published as part of Eurocell’s No Space Like Home campaign, highlight a growing preference for renovation over relocation — a trend that could offer a welcome boost for fabricators, installers and suppliers across the glazing and conservatories industry.

Top of the wish list are extensions (25%), closely followed by garden rooms (23%) and loft conversions (18%), as households seek to create extra living, working or entertainment space. Eurocell’s study also points to a rise in financial confidence among homeowners: 26% now feel more comfortable investing in renovations despite the broader economic uncertainty, and 60% plan to fund improvements from savings.

Beth Boulton, marketing director at Eurocell, said the results reflect evolving homeowner priorities: “People need more space – whether for their growing family,

adult children, remote working or hobbies – without the upheaval and cost of moving.”

Notably, 51% of respondents said they preferred to renovate because they liked their current home, while 47% cited attachment to their neighbourhood. Among the more unexpected findings, the research revealed a significant appetite for expansion among baby boomers – a demographic often overlooked by the home improvement trade.

“Nearly half of baby boomers are planning to add more space,” Boulton added. “This could be an untapped market for fabricators and installers who typically target younger consumers.”

As property transactions slow and planning reform remains gridlocked, the drive for space within existing homes presents a rare growth opportunity in a cooling housing market — particularly for firms positioned to meet rising demand for tailored, high-quality installation solutions.

T

his year marks a huge milestone of 30 years of innovation, quality and fitter-friendliness for Wendland with its 30th anniversary. Established in 1995, the brand has evolved from a bar-length PVC manufacturer to a designer, manufacturer and supplier of hardworking, value-for-money conservatory and extension products. Part of the Ultraframe group of companies, Wendland offers an extensive suite of products, including the Glass Roof, Livinroof solid roof, Ultraroof tiled roof, lantern and flat skylight products, plus add-ons such as internal pelmets and gutter covers.

Brand Manager, Chloe McGrath, said: “Our portfolio has changed over the last 30 years but our innovation, high level of quality, and desire to provide the very best service we can has remained constant. Offering the best to our customers remains the aim today, just as it was when we opened our doors in 1995 with our glazed roof system. Fast-forward to today, and our range has grown significantly, with access to five roofing systems, wall and base systems, and a suite of add-ons. Our customers have always been at the heart of our operations across the years and are what drive us in all that we do. Our strong supplier relationships have also played their part in the Wendland story and have been critical in enabling us to deliver highquality products for our fabricators and installers, helping them stand out in the home improvement market.”

While the Wendland brand has always stood for value, the team has ensured it remains at the forefront of innovation.

As the industry has evolved, Wendland has evolved with it, offering products that meet the latest consumer demands and regulations, and developing digital tools such as the Pricing Portal to make life easier for customers. The latest addition to the Wendland product range is the new aluminium square top cap suite, available as a free upgrade when ordering PVC-U lean-to roofs. The new contemporary roof design is available with or without a cornice and is perfect for creating a modern, premium look.

Chloe adds: “In 2025 and across the next 30 years and beyond, our focus remains the same. First and foremost, delivering high-quality products at low prices for our customers, continuing to build strong supplier relationships, and developing our dedicated team to ensure efficient operations.”

september 2025 | news dashboard | 45

40 years for Gemini Framework Solutions

S

tellar Aluminium fabricator Gemini Framework Solutions is celebrating 40 years in business, a milestone that highlights the company’s resilience, innovation and customer-centric approach.

Michael Griffiths, co-owner of Gemini, attributes the company’s success to its forward-thinking approach and ability to adapt to a constantly evolving market. He commented: “From the beginning, we have consistently supported our customers by anticipating their needs and delivering products and services that help them succeed.

By continually assessing the market and evolving our offering, we’ve been able to stay ahead of the curve and build long-standing relationships founded on trust and reliability.”

The perfect example of this forward-thinking approach was its decision to add Stellar Aluminium to its range in 2023.

Michael said: “Stellar was our first aluminium system and marked a strategic move to expand our product offer to meet the growing demand for aluminium window and door products. We chose Stellar because it was designed by PVC-U innovators who were able to combine the slimline aesthetics of aluminium with the ease of installation typically associated with PVC-U systems. It’s a decision that has more than paid off.”

Since introducing Stellar Aluminium, Gemini has continued its impressive trajec-

tory of growth. In recent years, the company has relocated to a larger fabrication site, opened a new showroom and continues to achieve consistent year-on-year growth.

To mark the anniversary, Joe Leeming, Key Account Manager at Stellar Aluminium, presented co-owners Michael and Paul Griffiths with a commemorative plaque.

Joe said: “Forty years in business is an impressive achievement. Congratulations to Michael, Paul and all the Gemini team.”

Based in Oldham, Gemini Framework Solutions is a family-owned business and is run by second-generation brothers Michael and Paul Griffiths. The company supplies trade customers throughout Greater Manchester, Merseyside, Cheshire, Lancashire and Cumbria, offering the reliability and stability that only well-established fabricator can offer

Nene Valley enters supply partnership with Euroglaze

N

ene Valley UPVC in Peterborough is the latest installation company to switch to buying frames from Euroglaze – taking advantage of the company’s nationwide free delivery service. Andrew Hirst, Nene Valley’s Director, said the company had previously been buying Liniar frames from a local third party stockist, but opted to switch to buying direct from the manufacturer to save costs and access the comprehensive range of customer support service that Euroglaze offers.

He explained: “From our first contact with Euroglaze, we were impressed by the fact that they clearly wanted to build a partnership with us and support our plans as a trusted, local specialist for steady and sustainable growth. The quality of the product is outstanding – but that’s not really enough to differentiate one fabricator from another. For us, it’s the service that really makes the difference. For instance, they supplied frames for our showroom, and they provide us with useful marketing support materials to help us generate and convert our retail leads. They are also fast and responsive in a way that adds real value to our business. The friendly customer service team are knowledgeable and experienced and can always help when we get asked for anything out of the ordinary. Even when errors do occasionally happen, we can absolutely rely on the fact that they will be put right as soon as is practical.

“We have switched over to Euroglaze’s inhouse design and ordering software so we can quickly design our own frames and get a quick turnaround on quotes for our customers and buying direct obviously means those quotes are very competitive. We meet Euroglaze’s minimum order quantity for free delivery as well and we actually get our frames delivered from their factory in Barnsley just as quickly as we used to get them from our local Cambridgeshire-based supplier. The mainstay of our offering is Liniar, but we like the fact that Euroglaze manufacture Rehau frames as well and we can always offer our customers that system as an alternative.”

Trade fabricator Dekko hits 10-year milestone with Reynaers

T

rade fabricator Dekko Window Systems is celebrating a decade-long partnership with aluminium systems specialist Reynaers Aluminium.

Since 2015, Dekko has supplied the trade with a premium range of aluminium products manufactured using Reynaers’ high-performance systems, from sleek bi-fold doors and smooth sliding patio doors to slimline window systems suitable for both commercial and residential installations.

In 2020, Dekko underlined its commitment to aluminium with the opening of a dedicated 25,000 square foot aluminium manufacturing facility.

More recently, Dekko’s aluminium range was expanded further with the addition of Reynaers’ CW50 curtain walling system, catering to larger-scale architectural projects.

“This is a significant milestone with Reynaers,” said Kurt Greatrex, Managing Director at Dekko Window Systems. “It’s a partnership built on trust and a shared drive for excellence. We’re looking forward to continuing this journey with Reynaers and delivering even more value to our trade installer customers through exceptional aluminium products and service.”

The popularity of aluminium continues to grow, with premium aesthetics and performance proving key drivers in the current climate. “While the market is undoubtedly cautious, homeowners still want products that are aspirational and high-end,” explained Kurt. “And that means aluminium.

“Bi-fold doors remain incredibly popular, and there has been a real shift towards sliding patio doors, particularly those with ultra-slim sightlines.

Aluminium delivers the strength and style consumers are looking for.”

With ten successful years behind them, Dekko and Reynaers are perfectly placed for the decade ahead.

T: 0161 406 0055 E: info@dekkowindows.com www.dekkowindows.com

46 | company focus | september 2025

IDSystems marks 25 years strong

Glazing specialist IDSystems celebrates 25 years, founded by Richard Hunter, championing Sunflex doors nationwide since 2000

I

nnovative glazing supplier and manufacturer IDSystems is celebrating its 25th year in business this year. The company was started in 2000 when founder Richard Hunter secured the exclusive UK rights to supply and install Sunflex door systems from Germany.

At the time, the term ‘bifold door’ was virtually unheard of in the UK, but had been used in Europe for a decade. Richard saw an opportunity to introduce the technology to the British market by founding a company that specialised in these innovative systems.

One of the earliest employees, Carl Farrow, was originally employed as an administrator to answer the phones, send out brochures and make the tea. Today, he is CEO. He remembers the early days well: “If you told someone you worked for a bifold door company, they’d give you a puzzled look. We spent as much time explaining how the doors worked as we did anything else because nobody had seen anything like them before.”

“We’ve always said that we didn’t just build a company; we built an industry,” Carl adds. “Being so far ahead of what everyone else was doing back then undoubtedly played a huge part in creating the demand that exists to this day.”

By 2004, IDSystems began manufacturing its own products in

the UK. Today, the company’s manufacturing facility in Rackheath, Norfolk, extends to almost 56,000 square feet, with nearly 70 staff based there.

CEO Carl Farrow highlights that their commitment to British manufacturing has been a cornerstone of the company’s success: “The skills and experience of the staff that have worked for the company over the years have been crucial in not only the finished projects, but also the design and development of cutting-edge doors and windows. More than half of the current staff have been here for more than 10 years, which is incredibly rare for the type of business that we are, but that shows real dedication and commitment to the business, to our customers, and to each other.”

Since its inception, IDSystems has continued to innovate, creating UK firsts for modern glazing: first in the slim frames of theEDGE and then the UK’s first high-performance slide & turn door system with Vistaline.

This influence on British home design has been recognised, with IDSystems being named a Grand Designs Premier Partner, in recognition of product quality, outstanding service, and product innovation.

Never a company to stand still, IDSystems is looking ahead to the next 25 years. “What we’ve always been really good at is being ahead of the industry,”Founder and Managing Director Richard explains, “The “ID” in IDSystems stands for Innovative Design, and we’ve never stopped trying to improve the products that we install so that we know our customers have the best possible doors and windows for their homes.”

To mark the anniversary, the Norfolk showroom is undergoing its biggest-ever transformation. The space is being completely reimagined to showcase the latest aluminium glazing systems and products to set home improvement trends for the next 25 years.

Further expansion is also on the horizon, with plans for a third showroom in Essex to better serve the thousands of customers in and around London. From a small team to an industry leader, IDSystems’ journey is a testament to the vision, high-quality work and dedication of the people at its core.

E: info@idsystems.co.uk

“Freefoam is the perfect partner”

Matt Epps, MD, Principality Plastics Warehouse

Helping you grow is our priority As an independent business we don’t

compete with customers. We help PVC stockists, merchants, and installers

grow, because it helps us grow. Our highquality cladding, roofline, rainwater,

window trim, and interior panel ranges

come in a variety of colours/finishes (plus accessories), with many RAL-matched to windows and doors for upselling.

•

Market-leading guarantees

•

Continuous New Product Development

•

Full marketing and sales support

•

Sustainably Produced

Learn more about Principality’s experience with Freefoam:

Call 0800 002 9903 today to grow your business freefoam.com

info@freefoam.com

#HelpingCustomersGrow

48 | general feature | september 2025

Homeowners unlock equity for upgrades

Older homeowners boost home improvement spending by accessing record equity release loans amid economic uncertainty

O

lder homeowners are continuing to unlock the value of their property despite economic headwinds, as equity release lending rose 10% year on year in Q2 2025, driven largely by new lump sum borrowers. This trend not only points to the enduring appeal of property wealth as a financial tool but also reflects a growing willingness among consumers to reinvest in their homes—often using these funds for significant renovations and upgrades.

According to the Equity Release Council, total lending reached £636 million in Q2, with more than 14,400 customers drawing on housing equity. Notably, the average new lump sum loan rose to £126,422, a 14% increase from the same quarter in 2024. While drawdown activity also showed marginal growth, the standout figure was the 40% annual increase in further advances, indicating existing customers are returning to tap into more equity—likely reflecting confidence in long-term house prices and a need to fund evolving personal or family needs.

Though equity release is frequently associated with supplementing retirement income or paying down debt, industry data and consumer research suggest that a substantial share of this capital is directed toward home improvement. A 2023 report by Legal & General found that around 30% of equity release customers planned to spend at least part of their funds on property upgrades, ranging from new windows and doors to more extensive structural refurbishments, such as loft conversions or extensions.

This pattern holds strategic appeal for both borrowers and the housing market. For homeowners, especially those intending to age in place, upgrading the home ensures long-term comfort, accessibility, and energy efficiency. For the broader economy, it stimulates demand across the home improvement supply chain— from tradespeople and construction firms to manufacturers of glazing, insulation, and smart home technologies.

“With inflation remaining sticky and interest rates still elevated, many older consumers are opting to invest in their biggest asset— their home—rather than chase uncertain returns elsewhere,” says Clare King, a financial adviser specialising in later-life lending.

“Whether it’s installing energy-efficient windows, building a garden office, or future-proofing a home with accessibility adaptations, the

focus is on quality-of-life investment.”

The profile of equity release borrowers also underscores a cautious but optimistic consumer mood. While loan sizes are up year on year, quarterly figures show a slight softening—suggesting that homeowners are taking a prudent approach amid short-term house price volatility. Drawdown customers, for example, took an average initial loan of £65,856 in Q2, down 6% from Q1. This suggests an appetite to preserve flexibility by borrowing in stages rather than committing to large sums upfront.

Yet, the long-term view remains robust. The average drawdown reserve—a signal of future borrowing potential—grew 16% year on year, reaching over £53,000. This suggests that borrowers anticipate tapping into equity further down the line, possibly to fund phased renovations or adapt to changing household needs.

Meanwhile, lenders are responding to this complex landscape with a surge in product offerings. The number of available plans more than doubled quarter on quarter to 1,669, half of which now include dynamic pricing linked to borrower profiles and property features. The market is evolving to accommodate increasingly diverse homeowner goals, including the ability to make voluntary repayments or move without penalty—important features for those looking to retain some financial control.

Interest rates on new equity release products have edged up to an average 7.24% APR in Q2, reflecting wider gilt market trends. While this adds a layer of cost, advisers note that many customers view the stability and certainty of fixed lifetime rates—combined with safeguards such as the no negative equity guarantee—as worth the trade-off.

As the UK grapples with a sluggish housing market and an ageing population, equity release continues to provide a financial lifeline for homeowners seeking to enhance their living environments.

With more borrowers channelling funds into home improvements, the sector not only enables personal financial resilience but also injects vital momentum into domestic construction and renovation industries.

In a market characterised by caution and complexity, equity release is proving to be a surprisingly resilient lever for both personal and economic transformation.

Cut your fabrication overhead by tens of thousands! ost-effective steel C reinforcement – save thousands

Switch supplier and save – guaranteed!

ut-to-size-service – eliminate C overhead from your business.

We take on the cost

Anglo. The fabricators’ friend.

educe wastage make your R business more sustainable

Lower your overheads without compromising on quality - steel reinforcement certified to BS EN 10346 and manufactured to ISO9001.

Get in touch: Call: 0161 231 2354 or email: orders@anglometal.com to find out more.

www.anglometal.co.uk

50 | company focus | september 2025

Customer care powers rapid response Window Ware sets the pace with customer service brilliance, delivering swift responses and consistently dependable satisfaction

W

ith outstanding response times and an impressive 98.5% OTIF, just how does Window Ware’s dedicated service team, operational rigour, and responsive marketing support set the gold standard in hardware supply? It’s fair to say that when it comes to hardware, Window Ware stands out – and not just for its 5,000-strong product portfolio or impressive 98.5% OTIF rate, but for the outstanding service culture that underpins every customer interaction.

At the heart of this performance is an eight-strong team of customer service professionals whose daily mission is simple yet powerful: deliver rapid, accurate responses to every customer enquiry, order or quote - and do it better each day.

Measuring what matters “Our customers don’t have time to chase orders or wait on hold,” explains Sarah Binns, Customer Operations and Marketing Director at the leading independent UK window and door hardware provider. “So, we’ve built a customer service model that respects that - one that measures success by input accuracy, email response times, and call answer rates.”

Window Ware has made a name for itself by putting precision and pace front and centre. Every email is responded to the same day. Every call is answered within three rings. Every order is fulfilled with next-day delivery as standard, because that’s the promise.

“We say we offer a next day service, and so we must deliver on that, because when a customer places an order, they need it next day,” adds Sarah. “And it’s not just about being quick, it’s also about being consistently correct as accuracy is a key metric for us.

“With over 5,000 live products across around 100 brands, inputting the right item every time is nonnegotiable. That level of accuracy demands deep product knowledge and ongoing training, and our team never stops improving.”

Continuous improvement in action Unlike many suppliers who see hitting their targets as job done, Window Ware treats performance benchmarks as the floor, not the ceiling. Rigorous daily reviews, real-time reporting, and a culture of accountability ensure the entire business is aligned with customer expectations.

“We don’t just celebrate a 98.5% OTIF,” explains Sarah. “We look at the 1.5% that didn’t make it. What went wrong? What needs fixing? That’s how we stay ahead.

Because offering a next-day service only works if the product is actually on the shelf and leaves the building on time.

And that really does set us apart from other suppliers.”

And staying ahead isn’t easy. With hundreds of daily orders and thousands of product permutations, maintaining a consistent OTIF score just shy of 99% speaks to the operational discipline running from inbound supply chain right through to outbound delivery and customer support.

Supporting sales with agile marketing While logistics and service might be the backbone of Window Ware’s value proposition, the business is also heavily invested in helping customers drive their own sales.

“Our in-house marketing team works closely with customers to produce custom sample boards, showroom collateral, and branded point of sale material for ranges like Regal Hardware,” Sarah explains. “If it doesn’t already exist, we can create it quickly, because we know speed is just as important in sales support as it is in service.”

Window Ware’s agile marketing support gives trade customers a valuable edge in their own markets, helping them promote premium products with professionalgrade materials tailored to their audience.

A service-first culture Ultimately, what sets Window Ware apart is a relentless commitment to evolving its service offering. Whether through new technology, refined processes, or deeper customer insight, the business is always looking for the next improvement.

“As far as we’re concerned, 98.5% OTIF isn’t the finish line,” concludes Sarah. “It’s the starting point for our next challenge. Our work is never done, and that’s exactly how we like it.”

In an industry where promises are easy and performance is hard, Window Ware continues to deliver. Not just next day - but next level.

Tel: 01234 242 724 E: sales@windowware.co.uk

Stay on trend. Win more work Boost your business with our Heritage Range – designed around today’s homeowner trends to help you win more work Internal & External Range → More choice for every job Trade Pricing → Built for your margins Nationwide Delivery → On site, on time Bespoke Designs → Solutions your customers want Sales@midorialuminium.co.uk

180B Tithe Street, Leicester, LE5 4BN 0116 319 0702

TIMELESS ELEGANCE IN DEEP BLACK CONTI® MATTEX PROVIDES EXCITING CONTRASTS Dark, darker, Conti® mattex jet black. The high-quality exterior film from Continental sets modern accents on windows and doors with its deep black tone.

The look is similar to powder-coated aluminum – a classic in the design of the building envelope.

Would you like to find out more about our diverse product range including the Conti® mattex Shine variant?

Then get in touch with our UK contact for Continental Exterior Films Mike Dean from LAMEXT Limited.

UK SALES PARTNER: MIKE DEAN, WWW.LAMEXTLTD.COM, INFO@LAMEXTLTD.COM

A Trade Supplier You Can Rely On

EXCLUSIVE TO OUR RANGE

25mm Thermally Broken Transom

PRICE NOW

Steel Look Design Thermally Efficient Slim, Secure and Stylish Internal Screens also Available

HERITAGE RANGE Company of the Year Windows & Doors

MANUFACTURED IN THE UK

FAST TRACK DELIVERIES

10 YEAR PRODUCT GUARANTEE

OVER 40 YEARS TRADING EXPERIENCE

NEW TRADE CUSTOMERS*

Exclusive to our Heritage Range

INTERNAL SCREENS

ALL PRODUCTS

LISTED BUILDING? We have the solution...

Our Royale Stepped Window

ORIGINAL

STEEL WINDOW

From only

50ml Sightlines

Sightlines

50ml

REPLACEMENT

ROYALE STEPPED

32mm Frame depth same as Steel Window

£295 +VAT

Cost Effective ‘A’ RATED WER Identical Sight Lines Traditional Hardware 32mm Matching Frame Size Suitable for Period Properties

THE BEST STEEL REPLACEMENT WINDOW ON THE MARKET!

sales@duration.co.uk | 01268 681612 | www.duration.co.uk

54 | business feature | september 2025

Google’s AI business calling is coming

The AI juggernaut just keeps pounding down the road, and this time the latest launch from Google could really impact the home improvement sector

A

trial in the USA by Google gives an insight on the growing influence of how AI will help consumers gather quotes from retailers. For firms involved in the home improvement sector it is a trend that is definitely worth keeping an eye on…and one to make sure you update your Google company details….

‘Google’s AI Business Calling is Coming—and It Could Turn Home Improvement Retailers into Price-Only Vendors’ As AI takes over more consumer interactions, small firms in the home improvement market must weigh the promise of frictionless leads against the risk of becoming commoditised and invisible.

In the latest twist in the AI race, Google is now trialling a feature that allows its Gemini-powered assistant to phone businesses on behalf of consumers to ask about pricing, stock availability and services—returning the answers without the customer ever needing to pick up the phone.

The feature, dubbed ‘Business Calling’, has been quietly piloted in the U.S. for months but is expected to expand further. When someone searches for a service — “window fitter near me” or “replacement bifold doors”, for example—Google now gives them the option to let its AI do the talking. It prompts the user with a few simple questions, then calls the business itself to get answers. The responses are returned by email or text.

For busy consumers, the appeal is obvious: no awkward phone calls, no waiting on hold, and no pressure. But for retailers and tradespeople—particularly in home improvement sectors like windows, doors, conservatories, and glazing—the implications are more complex.

The promise: more leads, less hassle The upside is straightforward. Small businesses that are quick to pick up the phone and give clear, structured answers will benefit from new customer leads, often from users who wouldn’t have made a direct call themselves. There’s no need to hire someone to man the phones full time, and the system only handles a limited number of calls per day.

Crucially, the system is opt-in. Businesses uncomfortable with AI contacting them can disable the feature via their Google Business Profile or tell the AI agent during the call. But opting out could mean missing out on potential customers—especially younger, tech-savvy homeowners who are increasingly allergic to making phone calls.

The downside: the death of the conversation However, beneath the convenience lies a more troubling trend—especially for small and independent businesses who rely on personal service, trust-building, and face-to-face consultation to sell value rather than volume.

By inserting itself as the intermediary between consumer and business, Google risks reducing complex purchasing decisions— like fitting new sash windows or choosing composite doors—to simple, binary data: “What’s the price?” “Do you have this in stock?”

“When’s your earliest appointment?”

And when customers no longer speak directly to retailers, they lose the opportunity to hear about build quality, long-term value, security features, or guarantees. There’s no chance to explain why one door costs £1,500 and another only £900—because the conversation never happens. Quality becomes invisible. Price becomes king.

This dynamic tilts the playing field in favour of high-volume, low-margin operators who can afford to compete on price alone,

squeezing out independents who differentiate on service, product knowledge, and installation expertise.

A race to the bottom?

“Google is effectively flattening all businesses into a spreadsheet,” says one Midlands-based double-glazing installer.

“They’re taking away the ability for us to talk to customers, to understand what they need, to offer better solutions. We become a figure on a list.”

This commodification of service is already visible in other sectors—like travel, insurance, and car hire—where decades of comparison sites have trained consumers to value price over all else. The arrival of Business Calling may do the same for home improvement, a category that has long thrived on trust, personal relationships, and informed consultation.

Preparing for the AI middleman Still, the technology is coming—and avoiding it entirely may be unwise. Smart firms will respond by tightening how they present their products: clear pricing structures, simplified options, and preprepared answers to common queries. Those with clean, up-to-date Google Business Profiles and well-trained staff are more likely to rise to the top of the AI’s calling queue.

More radically, it may prompt a renewed focus on digital branding. With fewer opportunities to persuade a customer by phone, businesses will need to sell their value earlier—through professional websites, rich product content, reviews, and compelling photography that shows what makes them different.

A turning point Google’s AI calling feature isn’t inherently bad—it reflects a consumer desire for speed, ease, and convenience. But as with many technologies, its impact will depend on how it’s used—and how businesses adapt.

For Britain’s home improvement SMEs, the challenge is not just to answer Google’s call, but to ensure their business remains more than just the cheapest voice on the line.

Let us know your opinion, drop Editor John Cowie a line with your thoughts - email: john.cowie@windowsactive.co.uk

THE TEAM BEHIND THE MACHINES

Stuga and Stürtz machinery powers your productivity, but it’s our unrivalled expertise and aftercare that powers your success.

40+ years of engineering expertise

Smart tools. Real results

Decades of hands-on experience across machinery and manufacturing.

Our StugaConnect and StürtzCloud platforms turn factory data into performance gains.

Where knowledge meets reliability Manufacturers of Stuga machinery and exclusive UK supplier of Stürtz.

Our focused expertise keeps machines performing – because specialist machines deserve specialist care.

Aftercare that goes the distance Fast, reliable support from install to preventative, cost-saving maintenance.

Sawing & machining | Welding | Cleaning | Handling & logistics Project management | Consultancy | UK service & support | Spares & consumables

01493 742348 service@stuga.co.uk stuga.co.uk

Scan here for more information

56 | general feature | september 2025

Installers brace for digital tax overhaul

April 2026 brings MTD quarterly returns, recasting installers’ recordkeeping, demanding accuracy, discipline and vigilance against penalties

F

rom 6th April 2026, many self-employed tradespeople will move from an annual Self-Assessment tax return to quarterly digital reporting under the Government’s “Making Tax Digital” (MTD) scheme for Income Tax. For installers, this is more than a technical change. It will influence how jobs are recorded and reported. Get it wrong and they could face issues and even penalties down the line.

So we asked Tom Walker, Partner at the SME accountancy firm Wellers, to explain what installers need to know.

What does MTD actually mean for trades?

Put simply, MTD requires eligible sole traders and landlords to keep digital records of their income and expenses and to send quarterly updates to HMRC using compatible software.

For many installers, this shift will mean moving away from paper receipts and job sheets towards software that links directly to HMRC and completing three key tasks: • Recording each job’s income and costs digitally, including invoices, receipts and materials • Logging CIS deductions where payments fall under the Construction Industry Scheme • Sending four short summaries a year, followed by a final declaration that replaces the current annual return

Who does this apply to?

HMRC is introducing the MTD scheme in stages, based on the most recent tax return.

• From 6th April 2026, MTD will apply to individuals (including self-employed business owners) whose total qualifying income exceeds £50,000 per year • Then, the following year, the threshold will drop to £30,000 • In 2028, the threshold will reduce again to £20,000 • After that, HMRC will continue to lower the threshold, but has not announced a timeline for this yet How to prepare now and the common mistakes to avoid Preparing for MTD doesn’t need to be complex. It mainly involves some new habits and simple steps.

1. Choose the right software -Start with a package from HMRC’s approved list. Make sure it allows mobile receipt

capture and has CIS handling, so you can record jobs as you go. New software may not be on the top of your list, but a small monthly software fee is far cheaper than dealing with penalties, especially with HMRC tightening its penalty system.

2. Keep digital records consistently - Photograph receipts as soon as you get them and save them to the relevant job. A simple job ledger with dates, clients, job codes, income, costs and any CIS deductions is enough. The mistake I see most often is mixing personal and business receipts, which makes reconciliation painful. Keep a separate folder or bank account for work expenses, and you’ll avoid that problem.

3. Reconcile each quarter - At the end of every quarter, check that your totals match your records. That figure is what you’ll report to HMRC. Many installers slip up by leaving small cash jobs out or by forgetting to tag CIS deductions, as both can distort the final numbers. Recording everything as you go keeps your quarterly totals accurate.

4. Ask for help in the first year - The first submissions are the hardest. If you’re stuck, an accountant can help you run a trial return, check your records and reduce mistakes.

Additionally, if you’re busy on site, this support can save stress and protect your cash flow.

By creating a five-minute habit after each job, the most common errors will be avoided.

Penalties for late submissions HMRC is also introducing a penalty scheme. The points-based system will award a penalty point for each quarterly or annual submission missed. Once a certain number of points have been accumulated, HMRC will issue a financial penalty. So, it’s wise to prepare early to prevent delays in submitting quarterly returns.

Final thoughts The move to quarterly digital reporting and a stricter penalties regime is a clear signal - tidy records and simple routines, which after all are good business habits, will be just as important as day-today trade.

Find out how Wellers can help with your self-assessment and MTD.

58 | pvc-u systems | september 2025

Selecta Systems drops sleek videos and animations, spotlighting the trend transforming the fenestration market, as Mark Walker explains

Selecta’s sleek videos transform fenestration N ominated finalists for Best Use of Video at NFA 2025, Selecta Systems have launched another set of window and door videos / animations to their ever-growing customer base. Marketing Manager, Mark Walker, talks about how video and animation can transform the windows and doors market.

As consumer attention spans shrink and the need to stand out in the home improvement sector continues to be more significant, businesses are turning to one of the most powerful tools available: video and animation.

From product explainers to installation walkthroughs, companies across the UK are embracing video content as a way to inform, inspire, and convert potential customers. In an industry where trust, visual appeal, and understanding are key to decision-making, video offers unmatched advantages.

With the rise in popularity of video content on platforms such as TikTok, Instagram reels and Facebook stories, video and animation are capturing the attention of the audience much greater than long descriptive text. This is why Selecta have invested in another set of window and door animations, designed to demonstrate the benefits of our ADVANCE 70 window and door system.

Making the complex simple Modern PVCu windows and doors offer a host of technical benefits — thermal efficiency, soundproofing and multi-point security. However, certain features can be difficult to communicate through static images or written descriptions.

Animation allows us to peel back the layers of windows and doors, show them in situ and focus on the core benefits of which they bring to market. You can demonstrate how heat retention works or how our security locking systems function — all in a matter of seconds.

These animated insights help fabricators, installers and homeowners understand the value of products, enabling them to make more confident, informed purchasing decisions.

Inspiring transformations through visual storytelling Homeowners often struggle to envision how new windows or doors will transform the look and feel of their property. Video and animation content solves this problem

Whether it’s a 30-second Instagram Reel or a full-length product explainer on your website, video gives you the flexibility to connect with a customer during their buying journey. Also, videos are more likely to be shared on social media and increase dwell time. Google rewards pages where users stay longer, improving search rankings.

by bringing real-world installations to life through dynamic visuals.

Our latest video shows off the versatility of our ADVANCE 70 window and door system. This is simply done by featuring the same style windows and doors in a traditional styled property before transitioning to a more modern styled home, where only the colour shade changes and completes the makeover.

Showcasing different frame styles and finishes, video and animation helps customers “see the difference” before they commit. For many, this emotional and visual connection is what turns a casual browser into a serious buyer.

Driving engagement and conversions Statistics show that product pages featuring video see significantly higher engagement and conversion rates.

According to a 2025 industry report by Home Improvement Insights, homeowners are 64% more likely to request a quote after watching a product video, compared to viewing images alone.

With attention spans shorter than ever, video is also ideal for capturing interest quickly — especially on mobile devices and social media platforms.

Video captures attention more effectively than text or static images and users are more likely to spend time watching a video than reading a description.

Building trust and professionalism In a sector where reputation is everything, video content also plays a crucial role in building trust. Professional videos and animated explainers help establish credibility and highlight the companies and brand’s commitment to quality.

Showcasing products, their benefits and features clearly and concisely, gives people confidence in the product itself.

Multi-purpose, long-term value Another advantage? Versatility. A wellcrafted video or animation can be used across multiple platforms — from websites, social media channels, online ads, trade shows, email campaigns and showroom screens. The latest video can be either used in full or split into individual, smaller product videos – for quick reels or story use!

We see video and animation as an effective content investment with real longterm marketing value. All of our animations and videos can be personalised and branded for our customers, which are consistent in tone. This includes catchy and bespoke music tracks that accompany the product and compliment the animations style for stronger brand personality.

Scan the QR code to watch our latest video and make sure you watch it with the sound on!

YOU FIT VEKA. NOW LET VEKA SUPPORT YOU. Join the VEKA Installer Programme today - it’s free and packed with tools to help your business stand out. You’ll receive a Welcome Pack including van stickers, window stencils and more. Gain access to the exclusive VEKA Edge Marketing Hub, with resources to supercharge your success.

Scan the QR code to join

60 | pvc-u systems | september 2025

Rapid Windows is driving next-level growth, sharper performance, and a future-focused fabrication journey with Deceuninck’s support

Deceuninck switch powers rapid growth D ean Pitcher, General Manager at PVC-U window and door manufacturer Rapid Windows, says he sees the business as a massive opportunity and believes they can take it to the next level very quickly “It’s got the customer service, the quality products, the ‘can do’ attitude, all combined with that family-feel that makes the customers feel welcome. With a bit of hard work, we can totally refine the business. It just needs that finishing touch...”

Having joined Rapid earlier this year, Dean says he was initially attracted by the owners’ passion, combined with, what he saw as, bags of potential.

Supplying installers around the NorthEast for more than three decades, Rapid is well-known in the area it serves. With father, Paul Hewitt, and son, Sam, at the helm; Paul looking to take a step back, and Sam keen to drive the business forward; Dean is confident that he has what it takes to help the business achieve its future goals.

“I came on board in March, with a remit to help Rapid achieve the next level of growth,” he explains. “Having been in the fenestration industry for 26 years, I bear all the scars, but that just provides me with a good grounding to help drive the business forward.

“One of the things I’ve got a lot of experience in, is digital transformation, which is something I felt the business could really benefit from,” Dean continues. “There was a need to move on from a traditional paper-based set-up; make the factory more efficient, make the office more efficient,

improve visibility and traceability, and give our customers a much better experience as a result, from point of order onwards.

“There’s a real opportunity to drive positive change at Rapid and turn a good business into something amazing, and that’s a really exciting prospect for me,” he adds.

A significant tool in Rapid’s arsenal when it comes to achieving this objective, is the company’s recent switch to PVC-U systems house, Deceuninck. With its marketing support, single bar length service and online ordering system identified by Dean as key advantages, the new partnership is already paying dividends for Rapid.

“Finding the right system to support our future growth is essential,” Dean explains, “and Deceuninck have been so proactive from the word go.

“They were here on my first day, to welcome me, which was a great gesture from a supplier. They’ve offered a lot of support and really helped us push forward

with our website marketing to get us on the front foot.

“I think the single bar length service that they offer, meaning you don’t have to take on pack stillages is a really good feature.

Everything’s in stock, pretty much on a standard lead time. Combined with the obvious Deceuninck quality and extensive colour choice, it gives us all the tools to offer our customers a really great service.”

Committed to helping its fabricator partners succeed in a challenging market, Deceuninck offers single bar length ordering on a fast turnaround, enabling manufacturers like Rapid to expand their colour range and take on niche orders costeffectively to preserve profit margin. The systems house offers more than 30 different colourways ex-stock, with a further 20 available in only a few days.

Deceuninck’s straightforward online ordering portal has also significantly simplified operations for Rapid, improving communication with customers, speeding up the ordering process, and reducing errors, as Dean explains: “I used the portal for the first time on Monday and it was really easy and userfriendly,” he confirms.

“It’s totally live, so you can see how much of the profile is in stock, allowing us to notify customers of delivery timescales at the point of sale and pre-empt any jobs that might be delayed. So far, they’ve had stock of everything though, so it’s been great!”

As the digital revolution gains pace in the window and door sector, Dean is committed to ensuring that Rapid keeps up; a task made much easier with the backing of Deceuninck.

“The advance of technology is changing everything,” he says. “From online ordering to delivery tracking, to automation in manufacture; it just speeds everything up and ultimately, improves the service for the customer.

“We’ve already come on leaps and bounds since partnering with Deceuninck,” Dean concludes. “The onboarding process for the initial switch has been seamless and the transformation has been so quick. I think the hands-on, practical and digital support Deceuninck provides, as a technologically advanced, forward-thinking systems supplier, will only see us go from strength to strength.”

Tel: 01249 816 969 E: deceuninck.ltd@deceuninck.com

ARTEVO® The new sustainable window system Shaping the future with lasting success, ARTEVO has excellent thermo-acoustic properties and is unbeatable in terms of safety and design.

Visionary. Unique. Innovative. rehau.uk/artevo enquiries@rehau.com Tel: 01989 762600

62 | pvc-u systems | september 2025

Family-run fabricator Ashmore Glass thrives after switch to Rehau, boosting growth, range and reliability

Ashmore Glass finds clarity in Rehau switch T ucked away on a modest industrial estate at the edge of rural Wolverhampton, Ashmore Glass & Mirrors is a family-run glazing firm that has quietly established itself as a specialist in the West Midlands. Its showroom, surrounded by open farmland, displays a range of Rehau window systems — a testament to a decisive business pivot that began five years ago.

Founded in 1997 by life-long friends Craig Edwards and Michael, the company began as a double-glazing unit manufacturer before moving into full-scale PVC-U window fabrication. Today, Ashmore remains firmly in family hands. Craig’s daughter and sonin-law are now part of the team, joined by a wider staff that includes a mother-daughter duo — underlining the business’s community roots.

But behind the local loyalty lies a clear commercial strategy. In 2018, Ashmore made the bold move to change its profile system to Rehau, citing quality and service issues with its previous supplier.

A seamless transition “It was a nerve-racking decision,” says Craig. “Our customers were used to a different product, and we didn’t know how they’d respond. But the switch to Rehau was seamless. We were manufacturing again within three days.”

Ashmore’s General Manager, Sean Ward, had initially anticipated a two-to-three-week factory shutdown. “To be operational again so quickly exceeded all expectations,” he says.

Rehau’s onboarding process — which includes technical, engineering and marketing support — was key to the transition.

Gareth Thomas, sales representative at Rehau, said Ashmore were given one-toone guidance, tooling assistance and sales training to help them reposition their offer

with minimal disruption. “It was a textbook example of how to bring a fabricator on board,” he said.

Since the move, Ashmore has shifted from basic casement windows and doors to offering welded flush-fit and mechanically jointed flush products — enabling it to respond to growing consumer demand for design-led solutions.

Underpinned by technical support Ashmore’s customers have responded positively to the new product range, with Craig noting that initial concerns were quickly put to rest. “They’ve really embraced it,” he says.

The expanded offer has helped Ashmore grow its customer base, not just among homeowners but also local authorities and architects. “We’ve built a strong pipeline of work,” Craig adds. “Local authorities are now specifying Rehau profiles, which is testament to the reputation we’ve built.”

According to Sean, Rehau’s product innovations have been a key differentiator. “Everyone wants something new — and Rehau delivers that.

We can pass on technological advancements directly to our clients and, ultimately, to the end-user.”

The partnership has also led to more consistent lead generation, stronger specification work and increased sales. “We’ve definitely seen a commer-

cial uplift,” says Craig.

Crucially, technical support has been a constant throughout. “Rehau’s team is always available,” says Sean. “There’s someone on the end of the phone who can deal with any technical query — no matter how small.”

Rehau’s wider technical infrastructure — including engineers based at its Rosson-Wye facility — has played a key role in helping Ashmore navigate evolving building regulations and product standards.

Advice to other fabricators: make the move Craig is candid about the challenge of switching profile houses — a move many fabricators are wary of due to cost, downtime and retraining requirements. But he insists the benefits have outweighed the risks.

“If you’re thinking of making the move, don’t let fear hold you back,” he says. “We’ve found that Rehau brings a new level of professionalism, stock reliability and product quality. It’s a different playing field.”

For Rehau, the success of the relationship reflects its commitment to long-term partnerships. “We don’t just see Ashmore as a client,” says Gareth. “It’s a real partnership, built on trust and a shared goal of delivering high-quality products to market. You could say we’ve become part of the Ashmore family.”

From a small Wolverhampton unit to a growing fabrication business serving a broadening client base, Ashmore’s story is one of adaptation — and of seizing the opportunity to do things differently.

TRUST RELIABLE SCAL ABLE SUPPLY

SINGLE-SOURCE BUILDING PRODUCT SOLUTIONS SMARTER FABRICATION, BETTER MARGINS FUTURE-READY PERFORMANCE

TRUST WORLDCLASS EXTRUDED SOLUTIONS Enjoy seamless production with an On Time, In Full delivery performance consistently over 99% and headroom capacity to support future growth.

LINIAR.CO.UK /BECOME-A-LINIAR-CUSTOMER

Liniar Ltd. is a subsidiary of Quanex Extruded Solutions, a Quanex Building Products company.

A PARTNER IN YOUR SUCCESS

SCAN QR TO BECOME A LINIAR CUSTOMER TODAY

64 | pvc-u systems | september 2025

Nova Trade Frames secures partner with Kömmerling to win new business

S

pecialist manufacturer of premium PVC-U windows, doors, conservatories and composite doors for trade professionals, Nova Trade Frames, is delighted with the early response from customers after adding the Kömmerling C70, O70 and Flush Sash window and door systems to its portfolio.

Nova Trade Frames was established 43 years ago and remains a family run business with the 3rd generation now at the helm, so maintaining its reputation for quality is imperative. Scott Lawrence explains: “With such a long-standing reputation for excellence, we have high standards to uphold. Our customers expect the best from us and so we are always looking for ways to help them stay ahead of the competition.

Kömmerling is well-known for its quality and well-engineered systems, so we recently added the C70, 070 and impressive Flush Sash systems to our range and have already

gained more customers as a result.

“Customers have been particularly impressed with the Kömmerling Flush Sash windows because they have a small frame to sash gap which is the best on the market.

We are getting no callbacks on the product, which is obviously a huge advantage.

Kömmerling has also managed to achieve

a u-value of 1.2w/m²K while still using full steel reinforcement so our customers don’t have to compromise when selling energy efficient Flush Sash windows. We’re also excited about the Kömmerling Flush Sash door system that looks like it will be packed with clever features too, which maybe added to our product base in the near future.

Scott Lawrence concludes: “As a family business Nova Trade Frames has always been driven by providing exceptional customer service. And with family values at the core of everything we do, we need to work with suppliers that deliver excellence so that we can maintain our outstanding reputation for reliability, professionalism and transparency. Kömmerling has already proven to be a strong addition to our offering and we’re looking forward to working closely with the team for the longterm to deliver market-leading products for our customers.”

Liniar expands game-changing PVC-U thermal reinforcements range

M

arket-leading PVC-U systems house Liniar is once again paving the way for sustainable construction with the latest addition to its pioneering PVC-U Thermal Reinforcements range.

Design and Fabrication Director, Daryl Fradley (Daz), explains, “The decision to enhance the range follows impressive market uptake since its initial rollout and underscores Liniar’s ongoing commitment to delivering high-performance, futureready solutions for fabricators, installers and specifiers alike.”

A sustainable steel alternative Designed as a sustainable and costeffective alternative to traditional steel reinforcements, Liniar’s advanced PVC-U Thermal Reinforcements are playing a key role in supporting the shift towards more environmentally responsible construction methods.

Daz continues: “We developed the range with performance, sustainability and practicality in mind. Our PVC-U Thermal Reinforcements are manufactured using recycled materials and are themselves fully recyclable at the end of their lifespan. The system can be used to reinforce both window and door frames including transoms – and achieves the same reinforcement requirements as steel.”

From the range’s inception, the real challenge lay in replicating the strength and resilience of steel using a polymer-based product. That goal has been emphatically achieved - the PVC-U reinforcements have undergone rigorous third-party testing by UKAS-accredited bodies and have been certified to BSI standards BS 6375 parts 1, 2 and 3, as well as PAS 24. The result is a product that matches steel for performance in critical

areas such as structural integrity, screw retention and security while offering a host of additional benefits.

Enhanced thermal performance and efficiencies - “It’s not just about matching steel it’s about improving on it.

Liniar’s PVC-U solution offers enhanced thermal performance, delivering tangible energy-efficiency gains in final installations.

Fabricators also benefit from considerable cost savings and a cleaner, more streamlined manufacturing process. Unlike steel, the PVC-U reinforcements don’t require specialist cutting equipment and result in less wear and tear on consumables,” explains Daz. “Manufacturing operatives will also appreciate the ease of handling, without sharp or burred edges, the risk of injury during fabrication is greatly reduced. While installers will find the finished frames much easier to drill as PVC-U requires less force than steel.”

Investing in future development - Liniar’s continued investment in its reinforcement range reflects the brand’s broader strategy to provide efficient, and sustainable solutions that don’t compromise on quality, performance or regulatory compliance.

With a proven track record of in-the-field performance over the past two years, and growing demand across the sector, Liniar’s PVC-U Thermal reinforcements range is set to further bolster the company’s position at the forefront of the PVC-U systems market.

E: sales@liniar.co.uk

66 | roof lanterns | september 2025

Ella Glover of the UKO Group explains why roof lanterns are fast becoming a must-have feature in modern British homes

Shedding light on the rise of roof lanterns with features such as toughened glass, durable aluminium frames, and GUARDLock technology to ensure durability and performance in all weather conditions.

Our roof lanterns combine aesthetics and functional demands, making them a smart investment for contemporary living.

I

n recent years, the UK home improvement market has seen a surge in demand for roof lanterns, a trend that we see no signs of slowing down.

Originally found in more bespoke design projects, roof lanterns are now a popular option among homeowners, architects, and developers.

UK Rooflights launched in early 2025.

Known and trusted for high quality aluminium products, fast delivery and a customer-first approach, we have followed the trajectory in the rise of rooflights and lanterns in the renovation market.

What’s driving the rise in roof lanterns and why are they becoming a must-have feature in modern British homes?

The rise of the “Indoor Generation” One of the most compelling factors behind the roof light and lantern rise is a growing awareness of the health and lifestyle impacts of indoor living. According to research backed by YouGov, the average person in the UK spends up to 90% of their

time indoors, often in spaces with poor air quality and limited exposure to natural light.

Following the research and coming off the back of a global pandemic that kept the world inside, homeowners and developers are recognising how building design links to and supports wellbeing. As a result, features like roof lanterns are increasingly being specified not just for their aesthetic appeal, but for their ability to improve indoor spaces by letting natural light in, making them a practical response to modern living.

Aesthetic and functional appeal Roof lanterns are a design statement, with sleek, slimline frames and expansive glazing, they transform flat roof extensions, kitchens, and living areas into bright, open-plan spaces. The added height and architectural interest make them a popular alternative to traditional skylights or conservatories.

Our modern roof lanterns combine style with substance. We’ve created them

Market trends and consumer demand The UK roof lantern market is being shaped by several key trends: • Energy efficiency: With rising energy costs and stricter building regulations, homeowners and developers are prioritising products that reduce reliance on artificial lighting and heating. Roof lanterns help lower energy bills by maximising daylight and improving thermal performance.

• Sustainability: Eco-conscious consumers are choosing roof lanterns made from long-lasting, recyclable materials.

Aluminium, in particular, is favoured for its strength, low maintenance, and environmental credentials.

• Architectural appeal: Homeowners are choosing roof lanterns to add height, character, and a focal point to flat roof extensions and open-plan living spaces.

• Design versatility: From minimalist black frames to traditional white finishes, roof lanterns are available in a wide range of styles and sizes. This flexibility makes them suitable for everything from period property renovations to modern new builds.

Looking ahead As the UK continues to embrace sustainable living and wellness-focused design, the roof lantern market is poised for continued growth. We predict that demand will remain strong, driven by both residential and commercial sectors.

Hospitality venues, care homes, and educational buildings are increasingly incorporating roof lanterns to create brighter, healthier environments.

For UK Rooflights Online, this presents an exciting opportunity for us to lead the way with our innovative products, customerfocussed service, and a commitment to quality. Whether you’re a homeowner planning a renovation or a developer working on a large-scale project, roof lanterns offer a reliable solution.

E: info@ukrooflights.co.uk www.ukrooflights.co.uk

PARTNER WITH MODPLAN FOR THE LARGEST RANGE OF CONSERVATORY ROOF PRODUCTS Why Choose Modplan?

As a trade-only fabricator we focus on giving you the products and service you need to grow your business: • Conservatory Roofs

• Conservatories

• Leka and Leka Xi Roofing Systems

• Ultraframe and Wendland Roofs

• Profile 22 Windows and doors

• Veka Windows and Doors

• Flush Sash Windows

• Patio and Bifolding Doors

• Marketing Support

• Technical and Sales Support

Begin your journey with us today www.modplan.co.uk T: 01495 246844 E: sales@modplan.co.uk VERTEX

Conservatory Roof System

TM

Modplan Ltd | Imperial Building | Bridge St | Abercarn | Newport | NP11 4SB

68 | roof lanterns | september 2025

Windows Active presents to readers information about the impact of roof lanterns and glass panels on the popular Warmer Roof

Warmer Roof leads hybrid revolution I n today’s competitive home improvement market, the ability to combine high thermal performance with striking, light enhancing features is one of the strongest selling points an installer can offer. At Warmer Roof, we’ve witnessed a surge in demand for integrated glazing options within our solid roof systems. From fixed glass panels to the Sheerline S1 Roof Lantern, the Keylite roof vent, and our latest innovation, GLOW heated glass technology.

These aren’t just visual upgrades; they deliver year-round comfort, improved energy efficiency, and long-lasting durability , all rigorously tested to meet UK standards.

By offering this variety, our installers can adapt to almost any homeowner requirement, catering to a wide range of aesthetic preferences and functional needs. Because we manufacture in-house, we’re able to integrate these elements seamlessly, maintaining complete accountability over quality.

That manufacturing control is something we take pride in – it’s not just about selling a roof, it’s about guaranteeing a standard we’re willing to put our name to.

While I don’t see the traditional fully glazed conservatory returning to the heights it once enjoyed , not when superior tiled and hybrid roof systems are readily available however I do see a clear movement toward a new generation of hybrid solutions. These combine the visual benefits of glass with the energy efficiency and thermal comfort of solid roofing. Since introducing our double fixed glass plates, along with shaped glass units, we’ve seen a marked shift toward increasingly customised and complex designs.

The requests we receive are growing not only in size but also in creativity.

Warmer Roof has responded by refining our glass panel system, including our new I-Beam technology, which can span up to seven metres. This opens the door for much larger installations, including double roof

lantern configurations, which are becoming increasingly popular. These advancements aren’t simply about aesthetics, they expand the scope of what’s possible for both homeowners and installers, unlocking new opportunities that wouldn’t have been structurally or economically viable just a few years ago.

One standout in our offering is the Sheerline S1 Roof Lantern. Its ultra-slim aluminium profiles maximise the visible glass area, creating a light-filled focal point while retaining exceptional strength and security. The lantern incorporates Sheerline’s Thermlock® multi-chamber technology, delivering market-leading U-values to ensure homes stay warmer in the winter and cooler in the summer. This makes it an ideal choice for customers who want style without compromising on performance.

Over the past 18 months, the popularity of roof lanterns, integrated glass panels, and heated glass upgrades has grown sharply.

For homeowners, these features have been the deciding factor when choosing Warmer Roof over a competitor. The appeal isn’t purely visual, it’s about creating bright, open, energy-efficient spaces that can be enjoyed in every season, without the drawbacks of older conservatory designs.

Another key part of our strategy is our commitment to using trusted, well-established brands. This gives our trade customers confidence in what they’re installing and ensures that the quality of the final product is maintained all the way down to

the homeowner. This “trust chain” is crucial when homeowners feel they are investing in proven quality, they are far more likely to commit.

Perhaps the most surprising development in this market segment is the improving cost-effectiveness of these glazing additions. As manufacturing efficiencies and design innovations have advanced, the price barrier that once put roof lanterns or specialist glass panels out of reach for many projects has lowered significantly. This means homeowners are no longer facing a choice between affordability and premium features, they can have both. For installers, this shift opens countless possibilities for tailoring projects to suit each client’s vision, rather than facing “dead-end” specifications that limit design flexibility.

Ultimately, the integration of roof lanterns, glass panels, and heated glazing into the Warmer Roof system is more than just a trend. It’s part of a broader evolution in the industry. Homeowners today expect their living spaces to be beautiful, energy-efficient, and adaptable, and we’re committed to ensuring our products deliver on all three fronts. By combining innovation, trusted partnerships, and in-house manufacturing excellence, Warmer Roof is well placed to lead this hybrid revolution and continue setting new benchmarks in the market.

Tel: 01373 473 900 E: sales@warmerroof.com

70 | roof lanterns | september 2025

With its slim and sleek refined looks, Sheerline’s S1 Roof Lantern is transforming homes across the UK. We look as two fine examples

Sheerline lanterns brighten UK homes S ince being launched in the summer of 2021, our S1 Roof Lantern has gone on to gain industry-wide recognition, winning numerous awards and becoming a firm favourite among fabricators and installers alike.

This can be attributed to its slim, sleek, refined looks, its thermal performance, and the ease of installation. We often see projects such as single storey extensions and kitchen renovations where the S1 has been specified.

Whether it’s installed as a brand-new addition, or chosen as an upgrade, the S1 has the potential to transform a space. With this in mind, we’re sharing a couple of recent installations where the S1 has been selected to replace an existing lantern, highlighting how transformative well-designed products can be.

Project 1: An Impressive Upgrade This installation won Sheerline’s Installation of the Month competition for May as we were impressed with the attention the S1 commands and the way it floods the living space with natural light.

It was also a slightly unusual scenario in that the homeowners had had an extension and selected a round roof lantern. Once it had been installed, they had buyer’s

remorse, realising it didn’t fit with the aesthetic they were aiming to achieve.

Riverside Bifolds recommended the S1 because of its slim, sleek, contemporary look, which is in keeping with the rest of the extension. The lantern measures an impressive 5.8m in length and is 1.5m wide.

To create a consistent, contemporary aesthetic both inside and outside the property, the homeowners opted for Pure White (RAL 9010) inside and Anthracite Grey (RAL 9016) outside, with Activ™ Blue self-cleaning glass.

Project 2: Out with the Old The initial request from the homeowner was to replace the outdated PVC-U bi-folds.

They knew they liked the steel-look, but hadn’t picked a product. Fenster Glazing used visualisation software to show what the space would look like with our Classic Heritage Door.

As soon as the homeowner saw the visualisation, they loved the way it looked.

It was during this consultation that the installers asked what plans they had for their outdated, chunky, PVC-U lantern.

But the homeowners hadn’t considered replacing it.

Once they realised the S1 could be perfectly matched with the Classic Heritage

Door installation and utilised to create a consistent aesthetic throughout the home, they decided to upgrade it. They opted for both products to be Jet Black (RAL 9005) inside and out.

This is another award-winning installation and impressed us because of the transformation. It has the ‘wow’ factor and illustrates how the refined aesthetics of aluminium can instantly alter the look of a property when they switch from older PVC-U windows, doors, and lanterns.

Delivering in abundance What these projects have in common is the need for a consistent, contemporary aesthetic, which the S1 delivers in abundance. We’re increasingly seeing scenarios where homeowners are inheriting outdated, tired lanterns that aren’t just out of fashion, they’re not fit for purpose.

For those homeowners that are dealing with legacy lantern products that don’t fit, are poorly installed, and even leak, the S1 offers the ideal upgrade solution. It’s stylish yet functional, secure, and thermally efficient thanks to Sheerline’s proprietary Thermlock® technology.

And with the addition of our intelligent ventilation system, SheerVent®, it doesn’t just flood the home with natural light but allows fresh air to flow too.

Tel: 01332 978000 E: info@sheerline.com

One of the strongest, most thermally efficient and quickest to install flat roof systems on the market.

Factory fabricated in the UK, designed and delivered for quick installation within hours not days!

The ILite system is incredibly strong with large unsupported spans.

Achieving a u-value as low as 0.10, outperforming most competitor roof systems.

Secure, sustainable and stylish, the UK’s most secure roof lantern •

28mm glazing 1.0 U-value W/(m²K)*

•

7 - 10 day lead time, delivered direct to site with glass.

•

Available in White, Black or Grey.

•

Quick to install with fitting kit and full technical support provided.

Prices exclude VAT. Certain stock sizes available.Must quote S125 to recieve the above prices *Prices are for glazed option onliy with 28mm toughened 4/20/4 Blue self-cleaning, Low e 1.2, black warm edge, Argon gas cavity.

Easy to install, SkyEdge Rooflight framed skylights come in a range of different stock sizes to suit any project as well as bespoke sizes up to 3.25m2. With options of high performance toughened double or triple glazed options, you can be rest assured performance is not compromised.

Interested? Get in touch with our sales team today - 01772 828060

EW

N

WarmerRoom Extensions and Conservatory Replacement

RETROFIT ONTO NEW OR EXISTING BASE FOUNDATION

THE Warmer, QUICKER, CLEANER SOLUTION TO YOUR EXTENSION AND CONSERVATORY

REPLACEMENT PROJECTS Highly insulated, modular timber structure Quicker fabrication and installation, saving costs

NO BRICKLAYING Far less excavation work and waste material to dispose of compared to traditional methods of construction.

Kit form - less mess, less waste Tested and approved - building control approval

4x3m Flat Roof Extension

£4,054 + VAT

4x3m Edwardian Extension

£5,574 + VAT

4x3m Lean-To Extension

£4,571 + VAT

0.16

165

MM

TOTAL INSULATION

PRICE DOES NOT INCLUDE CLADDING, WINDOWS OR DOORS

FREE NATIONWIDE DELIVERY

sales@warmerroof.com

01373 473 900

www.warmerroof.com

The Future of modular home extension kits designed and manufactured for ease of fitting APPROVED WITH

A Warmer Room Extension can take all the worry and much of the effort out of any new project. What is more, our competitive pricing, rapid manufacturing and delivery turnaround mean that you can enjoy a brighter, more spacious home quicker and cheaper than a traditional extension. Using our existing innovative pod system, we have created the most stunning, beautifully crafted extensions that will transform and expand any home living space forever whilst providing quick and easy installation process for all installers.

CLADDING RENDER BRICK SLIPS

HIGHLY INSULATED TIMBER STRUCTURE

FACTORY ASSEMBLED MODULAR KIT

TESTED & APPROVED SYSTEM

Timber is a natural insulator. As a result, timber frame buildings are more thermally-efficient and require less energy, making them cheaper, easier (and greener) to heat without the risk of condensation.

A unique, pre-fabricated modular pod system ensures a speedy installation with no on-site disruption. Average install time 5 days.

Your Warmer Room has undergone extensive independent testing processes to ensure the system not only meets building regulation requirements but exceeds and outperforms like no other system

REQUEST YOUR TRADE INFORMATION PACK TODAY

MADE-TO-MEASURE SYSTEM, PRECISION ENGINEERED IN OUR 40,000 SQ FT MANUFACTURING FACILTY BASE IN FROME

IN-HOUSE BUILDING CONTROL We understand the process can seem daunting for any first-time Building Control users. For this reason, Warmer Roof have created a dedicated in-house specialist team to process your application and guide you every step of the way. This personal touch is designed to provide a stress-free building control experience.

ROOF SWAP : ROOF & FRAMES : NEW BUILD EXTENSION :

£355+VAT £395+VAT £850+VAT

74 | roof lanterns | september 2025

Evaframe strengthens trade offer with Ultraframe Stratus Lantern

E

vaframe has announced the addition of the Ultraframe Stratus Lantern to its product range, marking a strategic step in expanding its offering to trade customers and reinforcing its commitment to long-term partnerships across the glazing sector.

The new partnership with Ultraframe— widely regarded as one of the industry’s most trusted and technically advanced brands—brings immediate benefits for Evaframe’s installer base, offering access to a premium lantern solution known for its thermal efficiency, contemporary aesthetics, and ease of installation.

“The decision to partner with Ultraframe was a straightforward one,” said an Evaframe spokesperson. “The product aligns perfectly with our quality standards and customer expectations. More importantly, the support we’ve received throughout the onboarding process—from Ultraframe’s technical, sales, and marketing teams—has been exceptional.”

Feedback from customers has been “extremely encouraging”, the company reports, with installers now able to offer a broader range of glazed roofing options to homeowners, helping them win new business in the buoyant home improvement market.

The Stratus Lantern, designed for both modern and traditional extensions, is engineered to deliver maximum light and performance while maintaining a clean, minimalist appearance. It has proven particularly popular among homeowners seeking to upgrade existing living spaces with premium daylight solutions.

“This is just the beginning,” the spokesperson added. “By listening to our customers and aligning with like-minded suppliers, we’re not only strengthening our product offer but also creating new growth opportunities for our trade partners.”

Evaframe says the collaboration is part of a broader strategy to build lasting, mutually beneficial relationships with fabricators and

installers across the UK—helping customers access high-quality solutions faster, with the backing of trusted manufacturing partners.

New S3 roof system redefines the lean-to with style and performance

S

heerline has officially launched the S3 architectural roof system, its new single pitch roof and a smarter take on the traditional lean-to, which will be initially available direct from Sheerline Bespoke, Sheerline’s new product focussed division.

Having taken FIT Show by storm when it was unveiled, the S3 brings together contemporary styling, market-leading thermal performance, and rapid on-site assembly, making it the most advanced roof systems of its kind.

The S3 is the latest innovation in Sheerline’s S Series, engineered to simplify installations while delivering a modern architectural finish.

Fully thermally broken using Sheerline’s trusted Thermlock® technology, the S3 also features sleek 135mm deep and 50mm wide aluminium rafter bars and shallow rafter caps to create a clean, minimalist aesthetic.

Delivered in pre-configured kits with fewer components, the S3 significantly reduces installation time compared to a traditional lean-to system. It also includes clever features such as a factory-set pitch and a triple-lock wall plate for superior sealing and thermal efficiency.

The S3 also works seamlessly with Sheerline’s aluminium range of windows and doors to offer perfectly matched aluminium glazed extensions.

Sheerline Bespoke’s Commercial Director, Chris Cooke, said: “The S3 is of the moment

and exactly what the market needs right now; it’s cleaner, more squared-off, and perfect for contemporary aluminium glazed extensions.

“The system works flawlessly with Sheerline’s aluminium windows and doors, and its versatility means it’s perfect for everything from glazed extensions to outdoor living structures.”

Chris Baron, Operations Director, added: “There’s nothing else like the S3 on the market. The thermal performance is incredible, around 230% better insulated than a traditional conservatory roof thanks to Thermlock®. Combine that with its

modern looks and ease of installation, and we genuinely believe this system is going to change the game.”

Installers can also offer customers better ventilation with optional SheerVent® roof vents, while an integrated premium guttering system with concealed fixings and insulated eaves beam delivers a polished finish from top to bottom.

The S3 is available to pre-order now from Sheerline Bespoke – offering fabricators and installers a smarter, faster, and betterlooking alternative to the traditional. www.sheerlinebespoke.com

GROW YOUR

BUSINESS LOUVERED PERGOLAS PATIO AWNINGS EXTERNAL BLINDS

0344 800 1947 trade@cbsolarshading.co.uk www.cbsolarshading.co.uk/trade TRADE PARTNER REGISTRATION

Outdoor Living PodTM

ACCREDITED

76 | glazing & igus | september 2025

Amid price-obsessed chatter, Coventry’s BiGG unveils IGu Club, proving premium pricing delivers lasting value, service, and trust

Premium club proves the price is worth it I n an age where price often dominates the conversation, Coventry-based Blinds in Glass Group (BiGG) is taking a different stance. With the launch of its new IGu Club, the company is doubling down on a principle that many premium consumer brands live by: a slightly higher price can actually deliver far greater value in the long run.

From Apple to Dyson, some of the world’s most admired brands have proven that customers are willing to pay more when quality, reliability, and service are guaranteed.

The logic is simple: buy once, buy well. BiGG is now applying this same thinking to insulated glass units (IGUs) with the launch of the IGu Club, a membership service designed for customers who value quality of product and service, over a ‘false economy’ of low prices.

For Ian Woolley, managing director at BiGG, the logic is simple. “The cheapest unit is rarely the best value,” he says. “If you’re constantly dealing with scratches, missed delivery slots, or having to apologise to your customers, you’re not saving money – you’re losing it.

“Our IGu Club is about recognising that a modest premium is a small price to pay for a product and a level of service that can actually help elevate and grow our customers’ business, rather than just provide short term, cheap ‘wins’ that ultimately, are unsustainable in the long term.”

To underpin the launch of the IGu Club, the company has invested £75,000 in a new 3,000ft2 toughened glass IGU production facility at its Coventry headquarters. This expansion enables BiGG to manufacture and control quality in-house, ensuring units arrive on time, in full, and in perfect condition.

Together with advanced machinery and production experience, BiGG is also proud of its premium supply partnerships, including ToughGlaze for its toughened glass, as well as Saint Gobain, Swisspacer, DGS Group and Kommerling.

Members of the IGu Club benefit from this, as well as gaining access to the enhanced production capability along with service guarantees designed to eliminate the headaches that come from chasing suppliers or dealing with reworks.

And the investment hasn’t stopped there. BiGG has also recently enhanced its manufacturing facility with the addition of

a new automated cutting table and free fall racks, to introduce even greater efficiency, quality and service.

“When we first made the decision to set up the new factory, I made a point of saying that I wasn’t going to spend on an annealed glass cutting line, but once again it all came down to quality,” explains Ian. “The product that was being offered on the market just wasn’t good enough and it risked undermining the whole ethos of the IGu Club – so we had no choice but to bring annealed glass cutting in house.

“And I’m glad that we did. It’s not only more efficient in terms of speed of

production, but we also have far greater control of our processes, all of which benefits our customer base.”

How has the IGu Club been received by the industry? Ian informs us that the response so far has been incredibly positive, demonstrating that there is a real appetite for such a service – despite the growth of larger scale IGU factories that are designed to operate with economy of scale.

“Since launching back in July, we have shipped out over 1000 units,” he says. “Each of those was quality-checked and doublechecked before they left the factory. Every week we are getting more and more interest – we’ve actually just bolstered our transport fleet to keep on top of demand. But the attention to detail remains.

“That’s because everyone here at BiGG is far more invested in the IGUs that we produce – our customers are not just a line on a data sheet. Our team, from the factory floor to the office, doesn’t just know who the order is for, quite often they will know that customer personally.

“The aim of the IGu Club is to keep our customers happy,” Ian continues. “We do that by keeping them informed, delivering when we say we’re going to deliver – on time and in full – and with IGUs that aren’t scratched or damaged.

“As we say at BiGG, when it comes to IGU supply, ‘why fly economy when you can sit in first class?”

We are not just an IGU supplier,

we are your glass partner.

Made in Britain National coverage Processing, toughening, cut-to-size, IGUs and oversize units Quality as standard In-house technical team Partner with leading European glass manufacturers CAB and GGF memberships Full accreditation Sustainability at our heart For further information, please call: 0121 552 7616 or visit our website: www.glassexpressmidlands.co.uk

78 | glazing & igus | september 2025

Tony Palmer, Head of Sales at Edgetech, explores the evolution of thin triple glazing and the role of Super Spacer® in its future

Next-gen glazing meets sleek, smart style F or years, triple glazing has been held up as the ultimate in thermal performance. With the ability to drastically reduce heat loss, boost comfort, and improve acoustic performance, it’s a natural fit for the energy-conscious homes of the future.

But despite its proven benefits, widespread adoption in the UK has remained stubbornly slow, due to issues around cost, weight, and complexity.

That’s something we at Edgetech, and as part of the Quanex family, have been paying very close attention to for more than a decade.

When we hosted the original Triple Glazing Question back in 2014, we brought together the whole supply chain to debate whether triple glazing was the answer. At the time, many in the industry argued that cleverly engineered double-glazed units offered similar performance - without the manufacturing concerns of triple glazing and lack of availability for units and appropriate profiles.

That argument had merit back then. But fast forward to today, and the conversation has moved on.

Energy regulations are tightening.

Consumers are more aware of environmental issues than ever before. And window and IGU manufacturers are under increasing pressure to deliver more with less.

Triple glazing is essential to futureproofing window systems against future thermal regulations and consumer demand and thin triples will bring in a new era of triple glazing, one that solves the problems that held it back in the past, while delivering all the performance it promises.

And right at the heart of this innovation is our market-leading flexible warm-edge technology Super Spacer®.

From concept to game-changer Around eighteen months ago, Quanex approached leading machinery manufacturer Forel, whom we knew had the expertise having worked closely with them on numerous automated lines over the years, to partner on a project to use our Super Spacer® to encapsulate a central ultra-thin glass pane within a sealed unit - but do it with the precision, flexibility, and structural integrity that the product demands.

The result is a modified Forel High Speed Line, which was launched at Glassbuild

2024 and then presented to the UK market at FIT earlier this year, capable of producing thin triple units with a single outer seal, just like a double-glazed unit, while retaining the superior performance of a traditional triple, and at speeds comparable to the most efficient automated double-glazing production machinery.

And crucially, thin triples can often be used in existing 70mm systems, meaning system companies and fabricators don’t have to make any radical production and factory changes.

Super Spacer® - powering innovation At Edgetech, Super Spacer® has always been more than just a component, and part of a wider vision, one that sees warm edge technology not just keeping up with industry needs but driving them forward and we believed it could be key in unlocking thin triples.

It’s available in a wide-range of different cavity options, while its precision application method allows for the central pane to be assembled with sub-millimetre accuracy, ensuring structural integrity and thermal performance.

Whether the centre pane is 1mm or 1.5mm we can provide a spacer which is fit for purpose with no restrictions.

As a business, Edgetech and Quanex have always been committed to continuous improvement, innovation, and helping our customers stay ahead of the curve. The development of thin triples is the latest example of that in action.

Looking ahead - a new chapter for triple glazing After hosting a roundtable debate on triple glazing in 2023, where the UK

glass sector was ready for a shift to triple glazing, we were all set to host a second Triple Glazing Question event last year, particularly in light of the then-expected Future Homes Standard. Many of us anticipated the new standard would be a call to arms for higher-performance glazing to help improve the thermal efficiency of the substandard British housing stock.

Unfortunately, glazing was largely left out of the proposals, which instead focused on things like solar panels and heat pumps, and it was postponed.

But that doesn’t change the direction of travel. The need for more efficient sustainable building practises isn’t going to go away, and demand for higher-performing, energy-efficient windows is only going to grow. And thin triples, powered by Super Spacer®, are a solution that’s ready today.

The first UK thin triple line is expected to be operational by the end of 2025, and we believe that marks the beginning of something big. Thin triples are where we see the industry heading and we are proud to be leading the way.

For more information, visit www. edgetechig.co.uk

A NEW ERA FOR TRIPLE GLAZING

CHOOSE THE WIDTH OF DOUBLE. THE POWER OF TRIPLE. ■ U-Values as low as 0.7-0.9 W/(m2K) ■ Designed to fit standard 70mm frames ■ More than 40% lighter than typical triple glazing

TRUST SUPER SPACER® – CONTACT OUR SALES TEAM TODAY E ukenquiries@edgetechig.com | T +44 (0)2476 995 704

EDGETECHIG.CO.UK

Elevate Your Performance with Lohmann Tapes Lohmann’s Adhesive Tapes for Static Direct Glazing (SDG) and profile assembly – the Smart Bonding Solution that removes the need for profile reinforcement and enables streamlined, slim-frame window designs with uncompromised structural integrity.

Perfect for SDL and Decorative Profiles: — Superior Load Transfer — Weatherproof & Durable — Dual Function Adhesion — Reduced Assembly Time — Invisible High-Strength Bond

Discover more: www.lohmann-tapes.com/sdg

L2500214 0825 en

Edgetech is a subsidary of Quanex Extruded Solutions, a Quanex Building Products company

80 | glazing & igus | september 2025

Finstral sets the standard, combining energy-efficient glazing with sustainable innovation shaping tomorrow’s buildings

Shaping the future of energy-efficient glazing E nergy efficiency has become one of the defining challenges for modern construction, and glazing plays a crucial role in how buildings perform. Finstral, one of Europe’s leading suppliers of premium windows, doors and glass wall systems, continues to push this agenda forward.

By combining advanced production techniques with strict quality standards, Finstral delivers glazing solutions that are not only visually striking but also contribute to significant savings in energy use.

Finstral has long recognised that sustainability and performance go hand in hand. Its wide range of glazing options has been developed to deliver outstanding thermal insulation, helping reduce energy consumption across both homes and commercial projects. Advanced triple-glazed units dramatically cut heat transfer, ensuring interiors remain comfortable all year round while lowering heating and cooling costs.

What makes these solutions particularly effective is the balance they strike between efficiency and versatility.

Whether for large-scale architectural schemes or private homes, Finstral glazing systems are engineered to meet modern performance requirements while offering the freedom to design with confidence.

Energy efficiency is about more than insulation. Finstral’s glazing is designed to deliver strong thermal performance while maintaining clear, bright views

and maximising the flow of natural light.

The result is light-filled interiors that feel brighter and more welcoming, while reducing reliance on artificial lighting.

Independent studies confirm that increased natural daylight improves wellbeing and productivity. By maximising light transmission while limiting energy loss, Finstral glazing delivers both efficiency and lifestyle benefits - a vital consideration for today’s design-conscious clients.

Sustainability at every stage Finstral’s commitment to sustainability extends beyond glazing.

With a fully integrated manufacturing process, the company oversees every stage - from raw materials and profile extrusion through to finished installation. This control ensures consistent quality while enabling continuous innovation.

The use of recycled uPVC within profiles is one example of this strategy, helping reduce waste and lower the energy footprint of production.

Finstral also invests in energy-efficient manufacturing and logistics to further minimise its environmental impact.

Durability is another cornerstone of Finstral’s systems. Built to last, they reduce the frequency of replacements, saving resources and lowering environmental costs over time. Lifecycle benefits are particularly important: longer-lasting glazing and profiles ensure that performance standards remain high for decades, delivering reliable comfort, ongoing energy savings and a reduced ecological footprint throughout the product’s lifespan.

For dealers, being able to demonstrate these technologies in showrooms helps differentiate premium products from standard ones and builds trust with customers. For architects and specifiers, the flexibility of Finstral systems makes it easier to meet sustainability criteria without limiting creativity. The result is a product family that serves both functional needs and design ambitions.

By offering systems that combine strong aesthetics, proven energy performance and long-term sustainability benefits, Finstral supports its partners in meeting the demands of a market where eco-conscious choices are increasingly non-negotiable.

By uniting advanced glazing with sustainable production practices, Finstral is setting a benchmark for what the next generation of window systems can achieve.

The message is clear: energy efficiency, design quality and lifecycle performance can work together without compromise.

Those who want to see this approach in action can visit Finstral’s Studio in Borehamwood, where glazing solutions are displayed in full context.

E: borehamwood@finstral.com www.finstral.com/uk

doors

SEPTEMBER 2025

UK’s No.1 Composite Door

THE ORIGINAL HALLMARK. 30+ Years British Door Manufacturing Heritage

.4

E

S

E

ST

DECA

D

Hallmark

Instant Quote Hallmark Range 24/7 Composite Doors Double Rebate

FD30 Fire Doors Aluminium Panels BEST BRAND 2021

BEST BRAND 2022

BEST BRAND 2023

Stable Doors UPVC Panels BEST BRAND 2024

01482 781 111 | hallmarkpanels.com | enquiries@hallmarkpanels.com

MADE IN THE UK 7 DAY LEAD TIME

PREMIUM ALUMINIUM DOOR PANELS 50+ DESIGN CHOICES

1000s RAL & BS COLOURS

15+ GLAZING OPTIONS

4 STAGE PRE-TREATMENT

COLOUR MATCH ALL MAJOR SYSTEMS

FREE UK DELIVERY ORDER YOUR BROCHURE TODAY!

Create your dream door 01482 781 111 | HALLMARKPANELS.COM | ENQUIRIES@HALLMARKPANELS.COM

Independent 3rd party accreditation / audit. Laminated glass on pyrobelite.

54%+ Hallmark solid & glazed composite fire doors average a minimum of 54% over the 30 minute requirement.

Test Requirement

Why choose a Hallmark FD30 composite fire door?

Burn tested on both sides

Side & Top Lights

Internal or external use

Winkhaus fire frame

PAS24:2022

MHCLG compliant

2000+ Colour options

Fire & smoke tested

Manual & electronic locks

www.hallmarkpanels.com | 01482 781 111 | enquiries@hallmarkpanels.com

P R O

H A L L M A X D O U B L E

R E B A T E

7 0 M M

A V A I L A B L E

T O

S L A B

C O M P O S I T E

O R D E R

D O O R

N O W

B E T T E R I N S U L AT I ON – I M P R OV E D T H E R M A L E F F I C I E N C Y D O U B L E S E A L – E N H A N C E D W E AT H E R R E S I S TA N C E MORE SECURE – ADDED STRENGTH AND RIGIDITY QUIETER – SUPERIOR SOUNDPROOFING PREMIUM FEEL – THICKER, STURDIER CONSTRUCTION

*DOUBLE REBATE DOORS ARE AN OPTIONAL UPGRADE VS STD 44MM DOOR AND INCUR A SURCHARGE

01482 781 111

WWW.HALLMARKPANELS.COM

ENQUIRIES@HALLMARKPANELS.COM

september 2025 | doors active | 81

Unapologetically vocal and persistent, Asa McGillian is challenging the silence surrounding questionable composite door U-values

Exposing the cracks in composite compliance A peer CEO Asa McGillian has been ruffling feathers among composite door manufacturers with his inability to keep quiet about the falsification of U-value compliancy. The silence of some is deafening, while the public support of others has been heartening. Windows Active digs deeper to understand why this is a drum that Asa persists on banging, does it really matter, and what could it means for the industry as a whole.

WA: Asa, you’ve been publicly talking about this now for about a year. How would you describe the reactions that you’ve been seeing?

AM: In truth it’s probably more than two years now that we have been looking into this issue. We became aware of an increasing number of installers who were dissatisfied with the quality of competitive composites on the market and we took a look at them to understand better the issues so that we could improve our own range.

When we started to dissect them, we couldn’t believe the claims that were being attached to these doors. To the untrained eye you might not be able to tell the difference, but to our own extremely experienced set of eyes, we knew that the construction of these doors would never be able to perform as claimed. Think about it, how on earth could a hollow, 70mm monocoque slab with no insulation outperform a slab that’s engineered around 110kg/m3 density structural foam – it literally defies the law of physics. But that is the level of falsified claims being made.

WA: We understand that you have invested a significant amount of your own money into proving this.

AM: Absolutely. We’ve invested thousands – that is how important this issue is, because it is going to cost the sector itself significantly more when this starts to

unravel. In order to expose this, we needed to make sure we had verifiable third party proof of the fraud that was being perpetuated.

Initially we commissioned independent testing at TUV Institute Rheinland to ISO 8302:1991 / EN 12667:2001 ‘Determination of Thermal Resistance’.

This produced thermal resistance numbers for 44mm foam filled, 48mm timber core, 70mm high density foam filled, 70mm hollow monocoque and 100mm high density foam filled slabs – with the results clearly demonstrating a direct correlation between the thickness, type and density of material.

We then carried out further testing at IFT Rosenheim, with a side-by-side Thermal Hot Box test on our own 70mm high density foam filled door and a hollow monocoque door.

The results showed that our Apeer door had a U-value of 0.85 W/m2K, even though we actually only declare 0.9 W/m2K. However, the competitor door didn’t even make the required minimum of 1.4 – in fact it didn’t get anyway close.

We still haven’t named and shamed. And

indeed, we only started talking about this publicly over the last few months. The implications are massive, and we needed to make sure we were on the right side of the law when we did start talking about it.

Generally, the reaction from the door sector has been overwhelmingly supportive. And the silence from others who should be lending their support is telling in the extreme. But considering there is so much expectation and government coercion driving us all – business and consumer alike - towards carbon net zero, it seems inconceivable that there are not more checks and balances around manufacturers meeting statutory regulations. After all, the financial and environmental consequences right through the supply chain are potentially devastating.

It is so disappointing to look at the landscape of our sector and visibly see the falsification of claims made by some of our competitors. In this current economic environment, we’re up against enough challenges as it is, and now some so-called professional manufacturers are also defrauding consumers? It’s got to stop.

We’ve all got to call these businesses out, as it brings the whole industry into disrepute, and we all suffer.

WA: Will you name and shame?

AM: We probably won’t need to. I would like to pursue this issue from a more positive stance, bringing together manufacturers for whom compliancy and regulation are an essential part of their marketing message.

There are still a lot of conversations to be had, and I have been really pleased with the number, and quality, of companies who have been giving us their support.

WA: I understand as well that this is your 30th anniversary. How have you been celebrating?

AM: It has been a time of recommitting ourselves to the highest standards of excellence and innovation. As well as launching a groundbreaking new Kärben door under our Silka brand, we have been investing in cutting edge machinery, R&D and people at our Ballymena production facility.

82 | doors active | september 2025

Forged over twenty-seven years, Yorkshire Trade Windows and ERA embody quality, trust, and steadfast collaborative excellence

Quality partnership stands the test of time R enowned window and door manufacturer Yorkshire Trade Windows has always placed quality at the heart of its operations. Since its inception, the Castleford based business has strived to maintain strong relationships with select suppliers, believing that consistency and trust are fundamental to delivering products of the standard they require.

Established in 1997, the company is now preparing to open a brand-new retail showroom which will showcase a range of products, including its latest composite door slab.

In an industry where product evolution is steady and continuous rather than fast paced and explosive, a new composite door slab represents a genuine leap forward from a door manufacturer and a major new product development milestone.

As a trusted supplier since the launch of Yorkshire Trade Windows, hardware and security solutions provider ERA has played its part in the development of this new product. The new door slab will feature a range of ERA hardware products including door bolts, locks and hinges, and the Fab&Fix perfectly matching decorative hardware.

Yorkshire Trade Windows is also looking to introduce ERA’s latest smart TouchKey technology – a secure versatile keyless entry and exit solution, that uses multi-level authentication. TouchKey combines traditional mechanical door hardware with world-renowned smarter technology, offering a new way to access a home without needing a key. Perfect for the latest generation of homeowners who want the freedom of choice, without compromising on security.

All these exciting developments highlight the ongoing commitment to quality and innovation from Yorkshire Trade Windows’ General Manager Neil Williamson and his team, underpinned by long-standing partnerships.

Neil said: “We’re a business focused on quality, and we are transparent about that with our customers. I believe it’s important to support suppliers and see them as a part of your business. With a long-term approach to supplier partnerships, you forge relationships, you know the products, and you build trust and loyalty from both sides.”

ERA has been a key supplier to Yorkshire Trade Windows since the beginning, providing high-performance security solutions for both windows and doors from its esteemed Fab&Fix range, including Nu Mail door letterplates, Connoisseur window handles and Monkey Tail window handles.

In the last two years, this partnership has expanded further with the introduction of ERA hardware across Yorkshire Trade Windows’ full product portfolio, with ERA now supplying more than 80% of Yorkshire Trade Windows’ hardware.

A significant recent development has been Yorkshire Trade Windows’ decision to replace its long-serving door bolt with ERA’s alternative, selecting it for its superior quality and performance after a detailed product search.

The company has also adopted ERA’s 3 Hook 4 Roller, 4 Hook and Passive locks for their PVC-U and composite doors alongside the Fab&Fix Classic PVC-U Door Hinge. Neil Williamson highlights the importance of quality in product selection: “As a manufacturer, we need to consider every element in isolation as well as part of a greater whole. We don’t compromise on our quality and every element must reflect that.”

Quality assurance is a critical part of Yorkshire Trade Windows’ operations, with its management systems and products rigorously tested and verified to a number of standards by the UK’s National Standards Body, BSI. The company has also been

awarded the prestigious BSI Kitemark™ for the fabrication of its Windows and Enhanced Security PVC and Composite Doors.

As part of their ongoing collaboration, Yorkshire Trade Windows has also benefited from ERA’s dedicated testing facilities.

Beyond the quality of the products themselves, Yorkshire Trade Windows values the strong working relationship it has built with ERA’s team, particularly with Technical Sales Manager Lisa Lund.

Having a single point of contact has streamlined the process and reinforced trust between the two businesses. Neil said: “If we have an issue or a question, we speak to Lisa. It’s a very simple process and links back to the trust we have in ERA. Lisa has always found an answer for us, and it’s so important to work with a supplier who doesn’t just provide you with products, but knowledge and support.”

Lisa adds: “Customer service is first and foremost for me; it’s a key pillar of ERA’s business principles. We have such a strong product portfolio, but equally as important is the support we can offer customers – they need to have a seamless experience when doing business with us. Whether it’s technical support, product information or market advice, we are open and honest with our customers, which enables us to build strong relationships.”

Alongside the new door slab launch, Yorkshire Trade Windows is continuing to evolve as it approaches three decades in business, with the upcoming showroom marking a major milestone in the company’s journey.

This new space will provide trade customers and consumers with an opportunity to experience the quality of Yorkshire Trade Windows’ products first-hand, while also showcasing its latest innovations in partnership with ERA. The 27-year partnership between Yorkshire Trade Windows and ERA is a testament to the power of long-term supplier relationships. By prioritising quality, innovation, and service, both companies have benefited from mutual growth and success.

As they look to the future, Yorkshire Trade Windows and ERA remain committed to providing market-leading solutions that meet the highest standards of security and performance. Reflecting on the future, Neil said: “We’ve been running for nearly 30 years, and we’re not going anywhere.”

S-CLASS

BY HURST

Solid, Stylish, A class of its own.

The S-Class Collection brings together the strength of a solid timber core with stylish, well-considered design. It’s a door that not only lasts but looks the part, offering homeowners a premium feel and a finish that enhances any home. With S-Class, you get a door that’s truly in a class of its own.

DOWNLOAD THE BROCHURE Visit hurstdoors.co.uk or call 01482 790790

You’re home with

84 | doors active | september 2025

The Residence Collection empowers installers and fabricators to deliver front doors that combine style, colour, and performance

First impressions start at the front door W hen it comes to front doors, many homeowners underestimate the importance of getting the design, colour and style right. For installers and fabricators, this presents an opportunity: not just to supply a product, but to guide customers through a process that improves the appearance, performance and value of their homes. Selecting the right door is about balancing aesthetic appeal with longterm performance.

Before any decision is made, it’s essential to consider the architectural style of the property. A door should work harmoniously with a building’s existing features, whether it’s a Georgian townhouse, a cottage in a conservation area or a new build in a contemporary development.

Timber-alternative entrance doors, like The Residence Collection’s, allow for this kind of architectural compatibility, offering designs that replicate traditional timber without the maintenance issues.

Their new timber alternative entrance door range has created a solution that suits a range of property styles - whilst maintaining thermal performance, security and durability. What sets this range apart is its attention to detail and its flexibility. Available across the R9, R7 and R2 systems, the open-in entrance door has been developed to seamlessly pair with the existing window profiles. The sash has been carefully chamfered to match their open-out styles, while patented* panel surround trims, a new midrail and a stackable deep bottom rail replicate the appearance of classic timber doors. These doors allow fabricators to create a premium timber-look door that can be fully fabricated and customised from start to finish, allowing the supply chain to add value at every step.

But it’s not just the door’s structure that matters - colour is also playing an increasingly important role in consumer decision-making. Colours evoke different emotions and psychological effects. Blue, for example, offers a sense of calmness and serenity, while white feels fresh, clean and universally appealing, grey brings contemporary subtlety, green connects the home to nature and black,

though bold, conveys a sense of strength and sophistication. Understanding these associations gives installers and fabricators a better footing when helping consumers select finishes that don’t just look good but feel right for their homes.

These preferences aren’t just about trends, they’re about functionality too.

For instance, light colours tend to work better on north-facing front doors, helping to brighten dark entrances, while dark, bolder colours may suit modern, urban properties. The type of hardware chosen, the position of the property and even surrounding landscape features all have an influence on which colour and style will work best.

Helping homeowners to visualise these options is simple using The Residence Collection’s Door Designer tool, which allows users to experiment with different styles, offering 11 colours and finishes before making a decision.

The technical credentials of the entrance door range are just as impressive as its

design flexibility. These doors meet PAS24 requirements, with the option of an ABS core reinforced panel, available via Urban Engineered Door Components, offering flat panels, raised and fielded panel or tongue and grooved panels. A patented panel surround trim* cleverly hides the gasket line, delivering an uninterrupted timber-like aesthetic. The door range is available with either double or triple glazing and has low aluminium threshold options for improved accessibility.

Jo Trotman, Marketing Manager at The Residence Collection, comments: “An entrance door should never be an afterthought - it’s a statement piece that sets the tone for the entire property.

That’s why we’ve focused so heavily on authentic design details and architectural compatibility. Whether it’s a heritage cottage, a Georgian townhouse or a sleek new build, the door needs to reflect and enhance the home’s character. This new range empowers installers and fabricators to offer something truly considered – not just secure and efficient, but beautiful, bespoke and perfectly in keeping with the property’s style.” www.residencedoors.co.uk

Composite doors – Design your own bespoke Hörmann composite door

● Available in a variety of styles and designs ● All Hörmann GRP doors can achieve Secured by Design Certification ● Large range of colours, glass patterns, and a choice of accessories

86 | doors active | september 2025

Choose fail-safe or fail-secure wisely, because the smartest outcomes begin with meticulously framed questions at inception

Smart outcomes begin with the right questions F UHR has engineered precision locking systems in Germany for over 165 years, supplying solutions to fabricators and specifiers worldwide.

In the UK, many projects that could have run smoothly often hit problems for one simple reason: the right questions weren’t asked at the start.

With powered motorised locking, especially in the age of smart homes and integrated access control, there’s little margin for guesswork. Choosing a lock is not just about the door leaf and hardware; it’s about how the door will be used, by whom, what it will connect to and how it should behave in an emergency.

Paul Balfe, FUHR UK’s Business Development Manager, outlines the key questions fabricators and specifiers should be asking to avoid costly issues down the line.

“I encourage customers to work through a clear set of questions before committing to a lock or access control system. They must understand the project requirements and how doors will be used, so the hardware is functional and compliant.

Starting discussions “When powered locks are specified, discussions should start with access control.

Will the building require keypad, wireless key fob, fingerprint recognition, or twoway intercom? Each option has different interface requirements, and matching these to the lock and control unit early prevents integration headaches later.

“It’s also important to consider how the door will communicate with the rest of the building. Linking to building management systems (BMS) or security alarms can add valuable monitoring and safety features,

but only if the chosen control unit supports them.

“Next, the crucial decision: fail-safe or fail-secure? Where life safety is the priority, such as on escape routes, fail-safe is often required so the door unlocks in a power outage. For high-security areas, and often in residential installations, fail-secure keeps the door locked in the same situation. Some FUHR motorised locks can even switch between modes, for example, in the case of an emergency, to allow fire services to enter the building freely. We advise to consult with the Fire Safety Officer if the requirement is unspecified.

“Regulatory compliance should never be an afterthought. EN 179 applies to emergency exits in non-public buildings, while EN 1125 covers public buildings with panic exit hardware. Residential doors may also need to meet PAS 24 for security.

These requirements directly affect hardware selection and should be confirmed from the start.

“Finally, consider day-to-day use.

Inside operation could be via a handle, push button, push bar, or panic device; outside operation might rely on motorised release, key, or both. If multiple access control devices, such as a keypad and fob reader, are required to work together, then a multifunctional control unit is essential. This is often overlooked until late in the process, which can mean costly adjustments.”

Leaving these questions unanswered until hardware is being fitted can cause

delays, non-compliance, or awkward retrofits. A single powered multipoint lock could be used in different modes across a site - for example, fail-secure for a staff entrance and fail-safe for escape routes, but only if the specification allows for it from the outset.

One of FUHR’s biggest advantages is modularity. From a standard mechanical lock, fabricators can upgrade to automatic locking, panic/emergency exit, or fully motorised systems, without changing the routing in the door. This adaptability enables fabricators to quickly adjust to project changes without redesigning the door, creating opportunities in residential and commercial markets.

Make life easier At FUHR UK, our role isn’t just to supply locks… it’s to make life easier for those who fit and specify them. Whether it’s explaining the distinctions of fail-safe and fail-secure, guiding compliance, or helping integrate complex access control, we’re here to help from concept to completion.

As smart locking becomes increasingly common in both residential and commercial buildings, fabricators who understand these systems, and can confidently offer them, will be the ones winning the work. With FUHR’s heritage, engineering quality, and adaptable product range, powered locking is a straightforward, profitable addition to your next project.

E: pbalfe@fuhr.co.uk

Discover the new

Redford Contemporary Door from ODL Europe Offering three-sectional glazing, which seamlessly combines with the modern appeal of the flush door design.

• Elegant, modern flush aesthetics • Available in any RAL colour • Complemented with a choice of contemporary glass designs • Suites with the TriSYS® Modern framing system • PAS 24 compliant • 10 year warranty

For more information call 0151 399 0299 or visit www.odleurope.com

88 | doors active | september 2025

Lucy Kitchen, Product Marketing Manager at Veka, highlights the rising expectations for modern entrance doors

Doors evolve to meet modern demands T wenty years ago, specifying a door was straightforward.

You considered size, material and perhaps security features. Today, architects, developers and homeowners expect their entrance solutions to deliver on multiple complex requirements simultaneously – and they are right to expect more.

Doors as design statements The transformation in consumer expectations has been remarkable.

Homeowners view doors as architectural focal points that define their property’s character. This shift reflects a fundamental change in how we conceptualise residential design.

Veka’s Omnia system was developed with this in mind. The modern consumer arrives with clear expectations about visual coherence across their home’s exterior.

They expect their door to complement their windows, coordinate with their architectural style and make a statement about their taste.

The performance imperative Today’s door specifications must navigate an increasingly complex regulatory landscape while delivering tangible benefits to homeowners. The upcoming Future Homes Standard represents the most significant shift in thermal requirements we’ve seen, and many in our industry haven’t fully grasped its implications.

The move to areaweighted U-value calculations will fundamentally change how we approach thermal performance. Doors that barely meet today’s requirements will fail tomorrow’s standards.

Omnia delivers U-values as low as 0.89 W/m2K because future regulations will demand it.

Security: the non-negotiable Homeowners understand that their door represents their first line of defence, and they expect professional-grade protection without compromise on aesthetics or ease of use.

Integrating PAS 24 compliance into Omnia’s core design acknowledges that security cannot be an afterthought. When security features are embedded from the outset, rather than bolted on later, the result is both more effective protection and cleaner aesthetics.

The fabricator’s dilemma From a manufacturing perspective, fabricators are struggling with an impossible triangle: consumers want more features, regulations demand higher performance and competitive pressure constrains pricing.

Omnia’s compatibility with diverse hardware options and its consistent performance across door formats addresses a critical pain point. Rather than maintaining multiple product lines for different applications, fabricators can standardise around a single system while still meeting varied project requirements.

This operational efficiency matters more than marginal material cost differences.

The integration challenge Perhaps the most significant shift is the demand for system integration. Architects and specifiers increasingly favour suppliers who can deliver co-ordinated solutions

across the building envelope.

The ability to specify compatible windows and doors from a single source reduces project complexity and ensures aesthetic consistency.

This trend toward integrated specification creates opportunities for manufacturers who can deliver comprehensive solutions and challenges for those focused on individual products.

Omnia’s integration with our broader system portfolio, including the Feinstruktur aluminium colour range, reflects our understanding of this market evolution.

Looking forward Traditional approaches that prioritise cost over performance are becoming commercially unsustainable as consumer expectations and regulatory requirements converge around higher standards.

Success in this environment requires understanding that doors are no longer isolated products but integral components of sophisticated building systems.

They must deliver on aesthetics, performance and security simultaneously while remaining commercially viable for fabricators and accessible to homeowners.

Omnia represents our vision of how the industry must evolve through fundamental rethinking of what doors can and should deliver.

The homes of tomorrow demand nothing less than entrance solutions that perform as beautifully as they appear.

UAP door closers

CLOSE THE DOOR ON COMPROMISE Built to perform.

Certified to protect. uaplimited.com

90 | doors active | september 2025

With sliding doors taking the lead in the market for doors, Windows Active looks at how Winkhaus has the fitting system to match

Meet the market by moving with confidence S liding windows and doors have quickly become the patio door style of choice, overtaking bifold doors by an increasing margin with the Keystone Market Research – UK Consumer Fenestration Trends Report shows a decisive shift in demand, establishing sliding doors as a strong offering for all installers.

To help fabricators and installers looking to respond quickly and confidently to this trend, Winkhaus primePort delivers a complete family of solutions combining precision engineering with intuitive usability and long-term performance.

From compact apartments, a luxury self-build, or a multi-storey development, primePort offers a tailored fitting system for every style and structure: • primePort SK: Tilt-and-Slide & Parallel-Action Slide • primePort AS: Retract-Slide • primePort HS: Lift-and-Slide All are designed for use across timber, aluminium, and PVC-U systems, and offer dependable operation, weather resistance, and smooth mechanics. Importantly, they are designed to comply with PAS24, supporting secure door and window specifications for the UK market. primePort SK: Flexible, Functional Tilt-and-Slide: The primePort SK range offers fabricators a smart, scalable tilt-andslide solution ideal for domestic windows and patio doors.

The flagship primePort SK-Z enables window sashes up to 220kg to tilt with just a 180° turn of the handle to move the sash into a safe ventilation position, reducing the risk of operating errors while enhancing day-today convenience.

• Intuitive smooth operation using proven activPilot technology • Simplified adjustment with TX25 tool access • Tool free sash attachment for efficient production • Optional damper equipped bogies • Large opening width up to 135mm, suitable for deep profiles • Colour-matched caps and cover profiles in seven modern finishes The primePort PAS version also enables gentle parallel-action ventilation (approx.

6mm opening), combining airflow, occupant safety, and security, ideal for homes with children or pets.

For fabricators, the use of existing activPilot parts and compatibility with standard turn-tilt profiles mean faster production,

lower inventory, and seamless integration into your fabrication line, especially with profiles already available from six of Europe’s leading PVC-U profile manufacturers. primePort AS: Retract-Slide for Urban Versatility: Developed for use in modern buildings where space-saving and performance go together, primePort AS is the answer for compact interiors, high-rise living, and commercial properties.

Its standout feature is the retract-slide mechanism, keeping the sash flush to the frame when open, delivering maximum opening width without compromising internal space. A perfect choice for sliding balcony doors or window solutions in tight city layouts.

• Sash weights up to 250kg • Exceptional wind load resistance and weather performance • activPilot central locking system for reliable sealing and security • Minimal visible hardware thanks to fully concealed components • Optional Soft Close and Safety Stop for comfort and safety primePort HS: Lift-and-Slide Without Limits: For the ultimate in large opening door solutions, primePort HS offers a premium lift-and-slide system capable of handling sash weights up to 440kg with ease. Ideal for luxury residential applications, extensions with panoramic views, or anywhere large format glazing is in demand.

Its ergonomic handle and smooth liftglide action ensure ease of use even with the heaviest panes, and the low threshold option meets accessibility compliance with inclusive design standards.

• Soft, low-force operation across large opening spans • Available with hook or bolt locking drive • Engineered to meet the requirements of PAS24 • Robust construction for long-term reliability and weather resistance Modular, Compatible, and Efficient

Beyond their mechanical performance, primePort systems are designed with fabricator efficiency at their core: • Cross-system compatibility across aluminium, timber, and PVC-U profiles • Shared component design across SK, AS and HS variants • Simple toolkits and fewer unique parts to streamline production • A choice of seven modern hardware colours, including anthracite, titanium, and deep black Meaning fewer stocking challenges, faster assembly, and greater flexibility in production schedules.

And with activPilot as the backbone of the locking technology, primePort benefits from proven security and functionality trusted across the Winkhaus portfolio.

Backed by Winkhaus Support The primePort range is more than a product it is a complete offer, supported

by Winkhaus UK’s technical team, training resources, and marketing support.

Whether you are expanding your sliding door offer, adapting to the shift away from bi-folds, or looking to improve throughput in your production line, primePort provides the quality, compatibility and scalability needed to keep pace with consumer demand.

And with UK homeowners now favouring sliding doors above all other styles, primePort is the right system at exactly the right time.

Tel: 01536 316 000 E: enquiries@winkhaus.co.uk

BIFOLDS MADE SIMPLE

VISOFOLD 1000 SLIM

£400 +VAT Per Leaf

We’ve stripped out the confusion and built in the value.

Our price of just £400 + VAT per leaf includes everything you need, with a cill, trickle vents, PAS24:2022 Security and FREE nationwide delivery included as standard.

No hidden extras, no surprises – just straightforward, all-in pricing you can rely on. With fast turnaround on quotes, dependable deliveries, and fault-free products, working with us is refreshingly easy.

Complex Quotations within 24hrs

Lead times f rom just 2 weeks

01245 838 836 sales@bdcaluminium.co.uk bdcaluminium.co.uk

Free Nationwide Delivery

Product & Glass In One Drop

Access our simple interactive quote form & price list

Terms & conditions: Offer of £400+ VAT price per leaf is based on a standard size leaf up to 1000mm x 2150mm and is supplied unglazed. Colours available include Anthracite Grey, Black, White or Anthracite Grey external White internal.

92 | doors active | september 2025

Hurst’s S-Class arrives, solid timber core composite doors, a range giving installers strength, style and confidence

Hurst targets installers with S-Class W ith growing homeowner demand for choice, personalisation, and a premium look and feel, Hurst Doors has expanded its composite door range with the launch of S-Class. This new solid timber core collection provides installers with even more choice when it comes to style, specification, and customer budget.

Designed to sit above Hurst’s existing GRP composite door offering, the S-Class collection brings a wide choice of door styles, specifications and price points to market. Combining the feel of a traditional timber core with the low-maintenance benefits of a robust Thermoplastic CoolSkin PVC-U heat reflective skin – engineered to maintain its finish, colour and definition over time.

Complete composite offer “The introduction of the S-Class gives our installer network a complete composite door offer,” says Mark Atkinson, Sales Director at Hurst. “It means more flexibility when quoting - whether customers are driven by cost, aesthetic or added features, there’s now a Hurst Composite door to match.”

The S-Class range includes 32 different door styles, from period-inspired and rustic designs to sleek, minimalist options suited to modern homes. There are 18 colours to choose from, including woodgrain textures and solid tones, plus a full suite of hardware in a range of finishes.

Glazing options are just as extensive.

Installers can select from Hurst’s exclusive Harmony Collection - a 3D-effect, doublesandblasted glass range - as well as bee

and butterfly designs and the ability to personalise the door using direct digital glass printing.

All S-Class doors are manufactured at Hurst’s dedicated facility in Yorkshire and made to order to suit project specifications.

There are no width size restrictions, and every door includes a high-security multipoint locking system as standard compatible with Kubu Smart technology.

Ordering is straightforward via Hurst Live, the company’s customer portal offering real-time pricing, quoting and order placement. A full S-Class brochure is also available to order via the Hurst website.

“Ultimately, the S-Class makes it easier for installers to meet a wide range of customer preferences – whether they want the benefits of a GRP composite door or those of a solid timber core composite door,” Mark adds. “It’s a flexible, versatile addition to the Hurst Composite Doors range, all backed by the service and reliability our customers already know us for.”

Tel: 01482 790790 E: info@hurstdoors.co.uk

THE RESIDENCE COLLECTION

Entrance D r THE NEW RESIDENCE COLLECTION DOOR IS HERE!

New open-in door sash chamfered to perfectly suite with our openout door sash and window sash.

Featuring a new deep bottom rail, mid-rail and patented* panel surround trim.

Sash sizes up to 900mm x 2300mm, available in both 28mm double and 44mm triple glazing, with u-values as low as 0.9. e perfect solution for timber alternative doors for your customers.

01452 345 838 residencedoors.co.uk trade@residencecollection.co.uk

*Patent Pending GB - GB2315791.0, Patent Pending IRE - 2023/0432

94 | doors active | september 2025

The new Bi-Fold Vent from Glazpart promises to become an essential component for all bi-fold door manufacturers

Glazpart vent redefines aluminium bi-folds A

Vent has a “ The Bi-Fold unique low-profile design to allow both the internal vent and louvered grille to sit between the open concertinaed door leaves

“

t FIT Show in April, Glazpart gave customers and visitors to the show a sneak preview of the new Bi-Fold Vent. The soft launch with samples on display and live (on-stand) demonstrations proved popular at FIT Show and if visitor interest is any indication, this new product promises to become an essential component for all bi-fold door manufacturers. Glazpart has also recently announced that the Bi-Fold Vent is ready for customers to pre-order.

Dean Bradley, Glazpart Sales Director explains further, “The new Glazpart Bi-Fold Vent is a welcome introduction to the market as aluminium bi-fold doors continue to be increasingly popular. The Bi-Fold Vent has a unique low-profile design to allow both the internal vent and louvered grille to sit between the open concertinaed door leaves.”

Moulded from high quality virgin ASA the vents are highly heat and colour stable when compared to uPVC. The vent is designed for compliance to the building regulations with the independently tested equivalent area, it sits in a 16mm rout and in many cases, can be located directly into the door leaf, removing the need for a “knock on” or extended profile which can interfere with the plaster line and impact sightlines as profiles become slimmer.

The internal closure plates of the Bi-Fold Vent clip onto a uniquely designed low prolife chassis which in turn clips within the

aluminium profile, so only the height of the lids protrude from the profile. The chassis is supplied in either white or black dependant on the colour of the patented closure plates

with their innovative vertical closure plates.

The external section has a new louvered design, to give the minimum amount of protrusion from the face of the profile. The louvred flyscreen sits beneath the reveal giving additional protection from the elements.

It is worth noting, the louvre grille is not designed for fitting to window profiles especially with the trend for low profile (sightlines) which will struggle to accept a 16 mm rout.

Initially available in White, Black and Anthracite Grey in standard sets (the internal vent has colour on colour or colour on white options), bespoke and matching colours will be manufactured to order in the future.

On Glazpart’s focus on new products this year, Dean explains “The growth in aluminium products and in particular the bi-fold door sector over the last few years, has resulted in Glazpart conducting thorough market research and collaboration with many of our customers who work with aluminium and are looking for ventilation solutions.”

In 2024, Glazpart joined the Council for Aluminium in Building (CAB), to grow contacts in the aluminium sector, gain technical information and work with CAB’s technical experts on any regulatory or technical issues. In turn, to strengthen the relationship further, CAB joined the award winning Glazpartners initiative set up by Glazpart to encourage closer collaboration with customers and partners to continue to produce fully compliant products and ensure companies are doing the job right.

Dean summarised, “It’s important to keep our customers informed of not just new products like the Bi-Fold Vent but also of any technical issues and incoming regulatory changes across the glazing supply chain.

This is why we collaborate with industry experts in aluminium, glass, fenestration – manufacturing and installation. The Bi-Fold Vent is yet another exciting addition to our wide product range and is now available to pre-order for all customers who manufacture bi-fold doors.”

Glazpart’s team will be on hand at the Glazing Summit in Coventry (on 9 October) to show samples, offer information and expert advice on the new Bi-Fold Vent as well as other Glazpart trickle vents and glazing components.

E: dbradley@glazpart.co.uk

Easily adapt sliding windows to your lifestyle primePort sliding fittings from Winkhaus The high-quality primePort sliding fittings meet the

+ Intuitive operation and smooth mechanics

requirements of a wide range of applications. They

+ Burglar resistance to PAS24

are suitable for aluminium, timber or PVC-U doors

+ Easy assembly

and windows and come in a variety of configurations

+ Up to 440 kg sash weight*

including slide-tilt, parallel action slide, retract-slide or

+ Increased weather performance, even with high wind loads*

lift-slide fitting systems.

+ Low threshold* + Optional: Safety Stop and Soft Close*

Suitable for new build and refurbishment, residential to multi-occupancy commercial projects, the versatile primePort range of solutions are characterised by outstanding product quality, intuitive operation and smooth mechanics. * depending on the selected fitting variant For further information, see: winkhaus.co.uk/primePort WINKHAUS.CO.UK/ PRIMEPORT

96 | doors active | september 2025

Rhino teams with AluK to launch a new aluminium door that is predicted to rapidly boost sales across the country

Partnership propels aluminium door success T he Rhino Aluminium Door range has been one of the aluminium market’s stand out success stories of 2025.

Launched in January and showcased on the AluK stand at the FIT Show in May, sales are so far above target that Rhino has already invested in a new, additional stateof-the-art bonding press to keep pace with demand from trade customers across the UK. The Rhino Door is a 95mm deep, structurally panelled door in the AluK 77ID system, available in sizes up to 1200mm wide x 2400mm high. It was designed to give both fabricators and installers an exciting new option for targeting the lucrative aluminium entrance door market, and the response so far has been phenomenal.

“Our sales and marketing messaging now communicates clearly that customers who choose the Rhino door don’t just get all the benefits of dealing with an experienced, dynamic fabricator, they also indirectly get the backing of AluK, and all its UK-based manufacturing, resources and expertise.”

Alongside the 77ID system used in the Rhino Door, Rhino Aluminium also fabricates a wide range of trade and residential and commercial AluK products. That includes the 58BW and BD window and door suite, the high end Infinium sliding door, the BSC94 and SC156 sliders and the BSF70 bifold and pivot door system, alongside the SL52 curtain walling, C70S window system and GT55 commercial door and ground floor treatment system.

Bonded rather than glazed in panel What sets the Rhino door apart from most of the other aluminium doors available in the UK is that it features a bonded rather than glazed in panel, so it has a much more premium weight and feel.

There are 12 bonded panel designs available, a range of different glass and hardware options and a choice of any RAL colour combination inside and out, with matt, textured, metallic and even premium ceramic finishes. Fabricators and installers can buy finished doors manufactured entirely inhouse by Rhino, and take advantage of short lead times and competitive prices, while

Stronger and successful together Paul Greenaway, AluK’s Head of Trade and Residential Sales, says Rhino is a great example of a business making the most of the upgraded package of product and support available from AluK: “There’s no doubt that our partnership with Rhino has benefits all the way down the supply chain.

We support Rhino and in turn they support their trade customers. It’s definitely a case of us all being stronger and ultimately more successful together.”

AluK fabricators can buy just the bonded panels from Rhino to manufacture and supply their own doors in the 77ID system.

Paul King, Rhino Aluminium’s Managing Director, commented: “We’ve been blown away by the response to the door. Customers love the quality, the availability, and our ‘Made in Britain’ message, which is resonating really well with retail buyers at the moment.

“The new bonding press installed at our Broadstairs, Kent HQ increases our capacity, and means we can continue to offer market leading lead times on any of our contemporary and traditional flush panel designs.”

Rhino’s partnership with AluK was a key factor in the launch of the door and has been integral to its continuing success. AluK’s technical team worked closely with Rhino on the development of the door, the R&D team helped with the testing and compliance, and the marketing team supported the launch and helped showcase the door at FIT. The power of the AluK brand Paul King added: “We’ve been one of AluK’s largest and most loyal fabricators for more than a decade and during that time, we’ve benefited from the quality and reliability of the products, the power of the AluK brand and the support from the whole team.

“The launch of our new door has enabled us to align our brand more closely than ever with AluK, because of course their systems are also ‘Made in Britain’ and come with all the same guarantees that we offer on stock availability and competitive pricing.

https://uk.aluk.com https://rhinodoor.co.uk

Massive. Beautiful.

Efficient.

Xladeco

Aluminium internal doors and partitions Xladeco stands out for its innovative Quickfit manufacturing concept that allows for a quick and easy fabrication, avoiding CNC complex operations and punching tools.

Its ultra-slim sightlines of only 30 mm and its stepped profile design make Xladeco the ideal choice for any heritage replacement or contemporary steel-inspired project.

hinged Compatible with:

exlabesa.com

pivoting Laminated glass Monolithic glass

sliding 5+5 / 4+4 / 3+3 12 / 10 / 8 / 6

Quickfit fabrication system based on straight cuts and mechanical connections, eliminates complex CNC and punching tool operations

98 | doors active | september 2025

Crafted for legacy, not compromise, Gerda doors embody heritage and high-end resilience for discerning boomers and savvy installers

Crafted doors built for legacy not compromise “ D

1. Profit margin. Protect it at all costs. Sell less for more. Avoid the pile ‘em high, sell ‘em cheap scenarios unless your scale balances out the tight margin. Become a master of your niche, rather than a Jack of

all, machine gunning at random. Which leads me nicely to my second point…

2. Quality. Fit the best, as a famous man once said! How much money have you wasted over the last 12 months being called out on remedial jobs to a shoddy product that barely lives up to its claims.

Every time one of your lads gets called out, that’s another hundred quid off your bottom line. Choose your product wisely.

3. Hard work. I sometimes wonder if the online world has made us all softer when it comes to selling. How wonderful it must be that someone will see your door on social media, fall in love with it so much that they drop through your sales funnel to the bottom, clutching their credit card without seeing or talking to a single person! Meanwhile you’re sat watching Netflix with your phone pinging away every time someone drops you a chunk of money. Rubbish. It doesn’t work like that! Get out there and do the work. Baby boomers are still those that value a modicum of social interaction and prefer the personal touch. Visit them, hold their hand through the configuration process on your door builder, give them the reassurance of a professional doing their job! This will win you the business, even if your product is a few hundred quid or more.

We’ve written enough articles about the Gerda door over the last couple of years for you to know that it’s a thunking good product - good looking, well priced, superbly engineered.

If you’ve yet to see one in action, come to our showroom in Chelmsford and we’ll show you how to take your business to the next level.

When I first brought the Gerda door over from Poland, I was adamant that I didn’t want to deal with one man in a van. I’d like to apologise and amend that view. The people I don’t want selling the Gerda door are lily-livered companies who think they can build a long term,

The baby boomers are exactly the demographic who would love a Gerda door fitted in their (well deserved, mortgage free) homes. It’s quality! It’s secure! It’ll outlast them!

“

anny Williams outlines why the Gerda door range is the perfect replacement entrance door for the financially confident baby boomers, and encourages installers to focus less on price, and more on craftsmanship, longevity and heritage, and building personal relationships!

Well, you could have blown me down with a feather, but it appears that baby boomers – those in their 60s and 70s – have less mortgage debt than the under 35s, who have a significantly higher amount of debt borrowed against a property. Could it really be so, that those who have had an extra 30 plus years to work, generate wealth, pay off debt, really be in a stronger position than those who are still new off the blocks? (Yes that is cynicism in my tone).

Apparently, the posh boys of estate agents Savills have released a report stating that 98% of the £2.89 trillion worth of property owned by the over 60s is mortgage free. This isn’t the place to get into a discussion about the generational disparity of wealth – but a shout out to all those window companies – particularly those run by younger, hungrier, more ambitious people who are keen to build their own wealth so that they are in a similar position once they get to their own 60s – to recognise the opportunities and get out there and make the most of them!

The baby boomers are exactly the demographic who would love a Gerda door fitted in their (well deserved, mortgage free) homes. It’s quality! It’s secure! It’ll outlast them! And while they will still watch their pennies, when it comes to protecting the home that they have spent their life buying, they will probably be happy to spend that little bit more.

Anyone who identifies as a baby boomer (and I must confess that I have inadvertently slipped into that bracket) will have witnessed several iterations of economic boom and bust over the years. Needless to say, this current Labour shambles is promising to be the worst one for several decades now. But us entrepreneurial baby boomers know that you have to ride the waves if you want to survive. So you buckle up, and forge forward focused on three key areas:

solidly founded business by sitting on their proverbials and expecting an algorithm to do all the work. Any one man band who has the gumption to get out on the road and push those sales is welcome in our showroom.

A hardware solutions partner you can count on.

Every time.

ww When deadlines are tight and expectations are high, you need more than just hardware - you need a hardware partner.

At Safeware, we don’t just deliver products. We deliver confidence, compliance and peace of mind.

1-to-1 technical support from people who understand your challenges FREE next-day delivery on orders over £500 98.4% OTIF – because reliability matters UKAS certified products – saving you time and money Tailored marketing support to help you win more work

Talk to our team today

0845 009 8624

info@safewarehardware.com safewarehardware.com

100 | doors active | september 2025

Comp Door bets on smooth style with SleekSkin composite door innovation

U

K composite door manufacturer Comp Door has unveiled SleekSkin, a new ultra-smooth finish designed to offer installers a compelling edge in an increasingly design-conscious market.

Touted as a first for the sector, the ‘smooth look’ aesthetic taps into rising demand for timber-alternative products with a modern, minimalist feel.

“SleekSkin is a true category-first,” said Richard Diliberto, sales director at Comp Door. “We’re constantly investing in innovation to give our installers the edge, and this new finish elevates our range to another level.”

Characterised by a subtle grain and a silky, hand-painted appearance, SleekSkin is available in 17 contemporary colours and can be specified across several of Comp Door’s most popular styles, including Whitmore, Aston and Middleton. The company says the new finish maintains the brand’s core selling points of thermal performance, security, and durability, while

significantly raising the bar in visual appeal.

Trade feedback has been swift and enthusiastic. Sam Kay, managing director of Yorkshire-based K Glazing Ltd, called the development “exactly what the market needs,” adding: “The future is here.”

Meanwhile, Emerald Windows & Doors’ marketing manager Shauna Brett said SleekSkin “has been a game changer for our business,” citing a boost in customer engagement and sales conversion rates.

SleekSkin builds on Comp Door’s growing suite of trade-focused innovations, which includes a 48mm solid timber core, integrated Kubu smart technology, TriSeal outerframe construction, and marine-grade hardware. These features, the company says, are part of a broader strategy to equip installers with premium, futureproofed products that cater to increasingly sophisticated homeowner expectations.

Tel: 01782 340444.

E: info@compdoor.co.uk

Next-gen design meets smart tech with SILKA’s new Kärben Collection

S

ILKA has thrown down the gauntlet in the premium entrance door market with a bold evolution of its Kärben Collection – introducing real ceramic surfaces, integrated smart technology and LED lighting to give installers a clear edge on high-value projects.

Built around a carbon fibre-reinforced Thermafill® core for maximum strength, thermal efficiency and durability, the SILKA Kärben Collection was already a highperformance hybrid aluminium door. Now with a renewed focus on design-led details and seamless functionality, the latest range delivers a standout solution for customers who expect far more from their entrance, and is available for pre-orders.

The updated range introduces bonded Italian porcelain ceramic finishes in four textured tones – Corten Rust, Ghost Grey, Dark Shadow and Ivory Coast – offering an authentic architectural feel that’s a world away from standard anthracite foils.

New door models including ‘Angelo’ and ‘Canova’ feature slimline LED panels that can be programmed to activate on approach, casting a soft halo of light that transforms the entrance into a striking design feature.

Smart tech is fully integrated into the door system from the ground up. Installers can now offer fingerprint recognition, keypad entry and smartphone app control via the Siegenia platform – all factoryconfigured and concealed within the sash for a clean, uninterrupted finish. Autolocking, wireless modules and concealed

sensors can also be added without the need for retrofit components, helping installers deliver a sleek, future-ready solution straight from the factory.

The expanded SILKA Kärben Collection now features three core models – Canova, Bernini and Angelo – each with a distinct visual style but based on the same precisionengineered platform. Doors come fully prepared with matching sidelight and handle options, and can be configured using SILKA’s online door builder tool for easy specification and quoting.

“As homeowners become more designaware and tech-savvy, they’re asking for more and more from their entrance doors – and that’s where SILKA comes in,” says Asa McGillian, Managing Director at SILKA Aluminium Windows and Doors. “We’re not here to compete with ordinary. The new Kärben Collection gives our installer partners a serious advantage – whether they’re working on extensions, new builds or high-end renovations.”

E: sales@silkawindows.com

NEW - Bi-Fold Vent

New product of the year Link Vent 4000

Window component of the year 2022

Window component of the year

From the manufacturer of the market leading and award winning Link Vent

For more information contact your local account manager, visit glazpart.com/meet-the-team, call 01295 264 533 or email sales@glazpart.com speak with one of the team.

Pioneer Trading Company Essex Ltd is the official distributor of Gerda steel and aluminium entrance doors, licensed to sell them through installers, property developers and construction companies, or direct, throughout the UK. The Gerda steel and aluminium entrance door range has no connection to Gerda Security or Gerda Security Products.

102 | doors active | september 2025

Why Aluna+ sets a new benchmark for luxury aluminium entrance systems

T

here are entrance doors, and then there is Aluna+. This is a system designed not simply to meet expectations, but to reset them. As consumer demand for bespoke, performance-driven products grows, Alunet Systems has launched one of the most carefully engineered aluminium entrance door systems available to the UK market.

Aluminium may be the benchmark for premium fenestration, but Aluna+ pushes it further—delivering uncompromising specs, design flexibility, and fabrication integrity.

In a market full of performance promises, it stands out as a true full-system solution built for both installers and customers.

At the heart of Aluna+ is a commitment to exceptional detail. Door leaves are available in two precision-engineered formats: a 75 mm triple-glazed profile and a 90 mm quadruple-glazed version, delivering U-values as low as 0.80 W/m2K. This thermal performance is matched by security, with PAS24 certification across the range and reinforced laminated glazing provided as standard. Every component, from colourmatched hinges to smart access control options, has been designed not just to meet specification, but to elevate it.

“Aluna+ isn’t just another door system,” says Steve Kendrick, Managing Director at Alunet Systems. “It’s the result of stepping back and asking what a truly advanced, luxury entrance experience should look

and feel like. For both the homeowner and the installer, it needed to deliver aesthetic precision, technical performance, and fabrication ease. But it also needed to feel different. Better. More complete.”

That sense of completeness is what positions Aluna+ apart. While many entrance systems are built around compromise, often choosing between form or function, efficiency or design flexibility, Aluna+ has been developed to integrate everything into a single, coherent offering.

From its tailored colour palette and handle designs to its modular smart access options and glazing configurations, the system gives installers full control without the friction of custom development.

The result is a product that answers the increasing demand for luxury at scale.

Whether it’s a single bespoke door on a contemporary home or part of a wider

whole-house aluminium package, Aluna+ is designed to be both a visual centrepiece and a technical asset. Its compatibility with Alunet’s broader Aluna range allows for seamless continuity across bifolds, windows, and rooflights. This offers a strategic advantage to fabricators and trade professionals who want to simplify their supply chain while elevating their offering.

As Steve puts it, “This is what the modern market demands: systems that deliver design excellence, meet the toughest regulatory standards, and install as smoothly as they sell. Aluna+ was created to be the new flagship of that movement.”

For fabricators and trade installers navigating a market defined by tighter regulations and rising customer expectations, Aluna+ represents not just an upgrade, but a shift. It is a signal that aluminium systems can now offer the kind of luxury and engineering finesse that was once reserved for bespoke joinery, combined with the reliability and repeatability the trade needs to stay competitive.

Scan here to learn more about Aluna+ or request the full product brochure: Alternatively, contact their friendly team of experts at; info@alunetsystems.co.uk or call 01924 350 110.

GU brings next generation automatic multipoint lock to the UK market

G

erman hardware giant GretschUnitas (GU) has unveiled its latest innovation for the UK residential door market with the launch of the Secury LogIQ Automatic Multipoint Lock—a fully automatic locking system boasting high-spec security credentials and fast, retrofit-friendly installation.

Positioned as a “next-generation” advancement in multipoint locking, the Secury LogIQ activates automatically upon door closure, removing the need for manual locking and improving compliance with homeowner insurance requirements. The lock is fully reversible for universal handing and designed to integrate seamlessly with standard door setups, a feature aimed at both fabricators and installers seeking easier fitment.

According to GU, the product has been independently tested beyond PAS 24:2022 standards and meets BS 6375-2 Class 5 for endurance, withstanding over 100,000 operating cycles. These credentials align with increasing scrutiny on security

and durability performance across UK fenestration products.

“The best just got better,” said Robert Rossall, Managing Director at GretschUnitas Limited. “The new GU Secury LogIQ Automatic MPL is the next generation from

Gretsch-Unitas. Don’t settle for lower quality imitations—use tried and tested reliability with new protected innovations.”

GU reports strong early demand across its UK distribution channels, citing local stock availability and efficient delivery lead-times as central to market traction.

The launch comes at a time when the UK door and hardware sector is experiencing a marked shift toward automated and smart-enabled systems, driven by consumer demand for convenience and tighter security standards in both new-build and retrofit projects. While full technical specifications have yet to be made public, GU is encouraging fabricators and trade professionals to request details directly.

With heightened regulatory focus on building safety and homeowner protection, products like the Secury LogIQ may well become standard fare in new installations.

Further product details and rollout plans are expected from GU in the coming weeks.

E: help@g-u.co.uk

Experience Exceptional Service 98% OTIF Target

6000+ Products

24/7 Ordering

Decades of Experience

Door Hardware Window Hardware Ventilation Smart Security

carlfgroupco.co.uk

01733 393 330

Discover service that goes beyond hardware supply.

Our team of experts are on hand to advise, source and deliver the hardware you need, when you need it.

sales@carlfgroupco.co.uk

104 | doors active | september 2025

Endurance® Doors hits milestone with 3,000 customer reviews on Trustpilot

I

n a highly competitive retail market such as home improvements it’s imperative to build trust with consumers, which is why Endurance® Doors is delighted to have received its 3000th online review – more than any other fabricator.

“Consumer spending remains tentative, and awareness of less scrupulous suppliers is increasing,” says Scott Foster, sales and marketing director at Endurance® Doors, “so more homeowners than ever are turning to online reviews for reassurance before they buy. That is why we have partnered with our installers to develop a strong online reputation.

“Reaching the 3000-review milestone on Trustpilot is a huge achievement but of course to help boost sales, they need to be positive! Of these 3000 independent consumer reviews Endurance® Doors has been awarded the maximum five out of five stars by 88%. This puts us streets ahead of the competition as we are the only largescale fabricator to achieve 5-stars, let alone achieve the highest rating in so many reviews.

“There are a few reasons our online rating is so high. The first is that we deliver excellent quality products that stand the test of time with their solid timber core, heat reflective foiled skins, high-end hardware and moisture barrier.

“Secondly, we can only achieve these ratings working with our Installer Partner Network. We only work with installation businesses that offer an exceptional

customer experience. And finally, we maintain control over the distribution of our product to ensure our high standards are not compromised.”

Scott explains how its online reputation helps its installers: “Our online reputation is a potent sales tool that can be wielded by our Installer Partner Network. It helps to build

trust with their homeowner customers, positions them as a business that sells great quality products and ultimately increases their conversions and profit margins, and supports their growth. We want to see our installers sell more composite doors because their success feeds into the achievements of our own business.”

Safeware adds Yale Postmaster TS008 Slim Letterplate to portfolio

H

ardware supplier Safeware has expanded its portfolio with the addition of the Yale Postmaster Professional TS008 Slim Letterplate, giving customers access to a secure, compliant and installer-friendly solution.

Rob Hartill, Safeware’s Commercial Director, said: “The Yale Postmaster Slim Letterplate combines sophisticated security features with the exceptional quality Yale is known for. Add in straightforward installation and it’s a product our customers value both on-site and in use.”

Designed for timber and composite doors, the Yale Postmaster Professional Slim Letterplate delivers full TS008 compliance, with an adjustable channel design that accommodates door thicknesses between 44mm and 63mm. Dual side plate shields automatically extend when the internal flap is opened, blocking external access to the door’s thumb turn or key, while Yale’s

CombShield technology obstructs visibility through the letterplate to prevent intruders from locating keys or valuables. Together with a positive stop flap, these features

provide strong defence against fishing attacks.

The letterplate has been rigorously tested and meets the requirements of TS008:2022 accreditation, PAS 24:2022 and Approved Document Q. It also meets the stringent requirements of FD30 fire ratings when tested as part of a doorset, in line with BS 476-22 and EN 1363-1 fire resistance standards.

Manufactured from Austenitic 304 stainless steel, the external flap has been tested to BS EN 1670 Grade 5 for corrosion resistance, withstanding more than 1,000 hours of neutral salt spray testing. The unit has also been endurance tested to 20,000 operational cycles which is equivalent to more than five decades of daily use, ensuring long-term reliability. A full gasket provides complete weatherproofing.

Reflecting its quality and durability, the letterplate comes with a 10-year mechanical and a 25-year surface finish guarantee.

september 2025 | doors active | 105

Cortizo presents the new minimalist sliding system: Cor Vision Evolution

C

ortizo has unveiled Cor Vision Evolution, a next-generation minimalist sliding system that advances the design of its predecessor with a slimmer 25 mm interlock, enhanced performance, and simplified manufacturing—reinforcing the brand’s commitment to minimalism while opening up limitless views.

With the goal of achieving a cutting-edge finish, the multinational’s release facilitates the connection between indoor and outdoor spaces by offering the possibility of embedding the sashes peripherally, thanks to a new lateral locking solution that activates the window opening with a smooth semicircular turn. The system also features an embedded lock solution on the interlock which is imperceptible from the front view.

Beyond its outstanding aesthetics, Cor Vision Evolution stands out for its performance, surpassing that of its predecessor, thanks to its Uw transmittance value starting from 0.88 W/m2K. This value is enhanced by a glazing capacity of up to 44 mm (allowing for the installation of triple glazing) and 45 mm polyamides in the frames and 38 mm polyamides in the sashes. The system represents an evolution when it comes to dimensions too, since it features sashes of up to 3.5 m wide and high and weighing up to 500 kg, exceeding the size limits of its predecessor, 2.5 m wide, 3 m high and 320 kg.

In terms of manufacturing, Cortizo’s new sliding system presents an interlock with an inserted thermal break in the profiles, and offers the possibility of straight cut frames, significantly reducing machining needs and facilitating assembly. To further optimise opening and closing manoeuvres, the system features bearings integrated directly into the frame, on which the sliding surface of the sash runs smoothly.

The new Cor Vision

Evolution also includes features adapted to the current architectural trends, such as the pocket solution, where the sashes are fully concealed within the wall; or the 90º openings without a mullion, which free the entire opening from any visual barrier. In order to enhance a homogeneous aesthetic and improve accessibility, the system presents a hidden track solution and a drainage grid that can be powder coated or anodised in the same colour as the rest of the profiles. Additionally, the system offers the possibility of installing a PRM threshold of just 20 mm.

Vista Panels celebrates 30 years of UK manufacturing excellence

V

ista Panels is celebrating 30 years of manufacturing in 2025, marking three decades of supplying uPVC panels and composite doors to the UK trade market.

Established in 1995, Vista Panels, now part of the Eurocell Group, continues to operate as a leading UK manufacturer, supplying fabricators, trade counters and housebuilders nationwide with high-quality, fast turnaround door panels and composite doors.

The company continues to operate from its purpose-built manufacturing facility on the Wirral, where both Vista Panels and its well-established XtremeDoor composite door brand are produced.

Throughout its 30-year history, Vista has focused on providing trade customers with a dependable, service-led approach, becoming a trusted supply partner to some of the UK’s largest fabricators.

Managing Director, Mike Bratt, commented: “Reaching 30 years is a

fantastic milestone for our team. While the market has undoubtedly evolved over the years, the core of our business has always remained the same – a safe working environment, delivering quality products, offering excellent service, and establishing long-term relationships with our customers.

“Many of our customers have worked with us for years, and that loyalty is built on consistency, supplying what they need, when they need it, via our effective in-house logistical team.”

Today, Vista Panels employs nearly 190 people, many of whom live locally, and have been part of the business for much of its journey. The combination of technical expertise, manufacturing experience and commitment to customer service continues to shine through for Vista and its partners.

Mike added, “We’re incredibly proud of where we’ve come from, but equally excited about the future. With new products, updated designs and continued investment,

we’re looking forward to supporting our customers through the next chapter.”

Throughout 2025, Vista Panels will be marking its 30th anniversary with a series of events, team activities and celebrations.

To learn more about Vista Panels’ full product range, trade services and 30th anniversary, visit: www.vistapanels.co.uk or call the team on 0151 608 1423.

106 | doors active | september 2025

Brisant Secure unveils Ultion Nuki 2025 in latest smart lock upgrade

B

risant Secure has introduced the Ultion Nuki 2025, a next-generation smart lock that blends mechanical robustness with advanced connectivity. The new release, unveiled this week, features integrated Wi-Fi, a redesigned housing, and support for Matter over Thread – the emerging smart home standard backed by Apple, Amazon, Google and Samsung.

Positioned as both an installer-friendly product and a retail-efficient offering, the Ultion Nuki 2025 aims to simplify smart lock adoption across the UK’s door and hardware sector. With built-in Wi-Fi, the system no longer requires an external hub for remote control or firmware updates. It also comes in a sleeker, more compact form factor that fits most UK doors in under five minutes, according to Brisant.

“Built-in Wi-Fi means no more extra hubs, the dual-finish kit cuts shelf space in half, and the Ultion 3 Star PLUS core keeps the security conversation simple: fit it, lock it, job done,” said Alex Dutton, Sales Director at Brisant Secure.

The device includes several user-centric

improvements: up to three times faster locking, a new low-noise mode, and USB-C charging whether installed or removed from the door. The model is fully compatible with key smart ecosystems via Matter over Thread, enhancing its appeal to tech-forward consumers.

Security remains a cornerstone of the product.

The lock integrates Brisant’s Ultion 3 Star PLUS core, which has achieved Sold Secure Diamond certification for 2024, and is covered by a £5,000 guarantee against break-ins.

For installers, the simplicity of a screwdriver-only installation offers a highmargin upsell with minimal disruption.

Merchants benefit from single-box packaging that consolidates all colour and fixing options, potentially cutting stockholding requirements by up to 40%.

The Ultion Nuki 2025 represents Brisant Secure’s latest move to bridge high-security door hardware with the rapidly evolving smart home market, reflecting both growing consumer expectations and trade demand for low-effort upgrades.

E: sales@brisant-secure.com

VBH launches new hardware system for Sheerline aluminium patio doors

H

ardware supplier VBH has introduced an exciting new hardware system to suit Sheerline Prestige aluminium lift and slide patio doors. greenteQ ClearLIFT Slim has been developed with Italian hardware expert AGB and is described by VBH as ‘the ideal hardware for slimline lift and slide patio doors.’

It accommodates sliding sashes weighing up to 250kg as standard, with the option to increase capacity to 400kg with the addition of just one item.

ClearLIFT Slim allows the creation of sliding panels measuring up to 3.6m wide and 2.75m high, designed to flood any room with natural light.

Security is provided by two sturdy hook bolts, with the option to add additional hooks in the middle and at the top of the door if required The hooks retract into the sash when the door is open, and the striker plates are flush to the frame. This provides a neat finish to the door and eliminates the risk of items snagging on any projections into the opening.

Further optional extras include a ventilation position, the Auto-Brake Closing Damper that gently slows the sliding sash down as it approaches the frame and

the Opening Damper that provides a controlled opening of the door. Optional Assisted Operation Kits make both the lifting and dropping operations even easier for the user.

Marketing Manager at VBH, Gary Gleeson, says “We’re very excited about the development of ClearLIFT Slim. It’s easy to use and is built to last, as demonstrated by successful testing to 25,000 opening cycles and a top grade 5 under BS EN1670 for corrosion protection.

“In fact, many components are protected by AGB’s excellent Activeage surface protection treatment, which has achieved 2000 hours in a neutral salt spray test.”

The first major ClearLIFT Slim installation has been carried out by BSW Window Solutions of Peterborough, who installed 96 sets in a new ‘landmark’ apartment development in west London.

Gary concludes, “A Sheerline Prestige door is a high quality product that deserves the best hardware. ClearLIFT Slim is

the ideal choice, as it provides effortless operation and a host of optional features.

Style, performance and operation are perfectly matched.”

Tel: 01634 263263 E: sales@vbhgb.com

TITAN does it better:

Restricts the sash. Not the possibilities.

The new TITAN 90° opening restrictor: complies with the DOEB guideline and impresses at every stage, from production to operation.

However you look at it, TITAN is one of the most successful hardware systems because every last detail is constantly being refined and improved. The fact that TITAN is now also the first system to provide an opening restrictor certified to the DOEB guideline – with a special focus on functional reliability and durability – underlines its technical edge. Easy to install, the TITAN 90° opening ­restrictor is the only product of its kind to provide lasting protection not only for the sash and reveal, but also for the hinge side. It does this by damping the sash, gently stopping it in the end position and safely preventing it from closing unintentionally when there is a draught. Convenience and zero-maintenance operation built in as standard: how a 90° opening width translates into 100 % customer satisfaction. www.siegenia.com

360° room comfort

108 | doors active | september 2025

ECDS invests in larger Nottingham site to support trade installers

E

ntrance Composite Door Solutions (ECDS) is set to expand its manufacturing capacity with a further 4,000 square feet of production space at its Nottingham facility over the next 12 months, in a strategic investment that reflects the company’s continued growth and a commitment to supporting trade installers with improved lead times, increased output and an even higher standard of quality and service.

Since the company’s inception, ECDS has made consistent and significant investments in its infrastructure to support the evolving needs of the composite door market. These latest expansion plans follow a series of milestones that have enabled the business to scale efficiently while maintaining its reputation for precision craftsmanship and dependable supply.

ECDS purchased its first CNC machining centre in 2017, followed by a second in 2018 to meet rising demand. The business then relocated to larger premises in 2019 to increase operational capacity. In 2023, ECDS responded to sustained order growth by adding an additional building for storage, increasing its operational footprint from 10,000 sq ft to 15,000 sq ft.

The upcoming extension will take ECDS’s total footprint to 19,000 sq ft, enabling the business to significantly increase production volumes and streamline workflows to better serve its growing customer base of trade installers across the UK.

ECDS Managing Director Gregory Kelly comments: “Our focus has always been to ensure installers get what they need – highquality composite doors, delivered on time, with full technical and customer support.

“This latest expansion is about futureproofing our operations to continue offering the best lead times and most innovative products in the market.

Installers can rely on us as a partner who is continuously investing to support their business.”

As well as physical space, ECDS has bolstered its production capabilities through targeted machinery and technology investments. The installation of a Schuberts in-house spray booth in 2021 has allowed the company to hand-spray its doors with exceptional finish control. In 2022, ECDS rolled out a bespoke in-house software

system to improve factory floor productivity, and in 2024, a new beamsaw was added to support increased door volumes and maintain production speed and accuracy.

Gregory adds: “We don’t just react to growth – we plan for it. Every investment we’ve made is driven by our commitment to excellence, helping installers deliver outstanding results for their own customers.”

As the composite door market continues to evolve, ECDS remains focused on delivering innovative product designs, exceptional quality, and customer service that exceeds expectations. The upcoming expansion will ensure the business continues to meet growing installer demand with speed, consistency and flexibility. www.entranceway.co.uk

Mila strengthens security credentials with new handle certifications

M

ila’s SUPASecure™ 220mm and Harbour Collection high-security TS007 2 Star door handles have achieved Sold Secure certification, joining the already accredited SUPASecure™ 240mm model. This means all three handles now carry Sold Secure Silver Grade, Secured by Design, and TS007 2-star approval – a triple badge of trust.

The new accreditations further strengthen Mila’s security credentials, providing door and window fabricators with greater assurance that Mila handles can deliver the highest level of protection available.

When paired with a 1-star cylinder – all three door handles now achieve the maximum 3-star TS007 rating. The highest standard attainable anywhere, the TS 007 3-Star Kitemark testifies that a product offers elite protection against common forced-entry techniques such as snapping, bumping, drilling, and manual attack.

Straff Cooke, Technical Director at

Mila, is proud of what this means for customers: “We’re delighted with these latest accreditations. They confirm that our door handles meet the very highest industry standards for security, reinforcing our position as a trusted leader in security hardware for the window and door industry.”

With the handles part of wider product ranges, SUPASecure™ and Harbour, fabricators and installers can specify fully coordinated door and window hardware solutions that not only offer unrivalled protection but have a consistent look and feel.

Moreover, each handle is backed by Mila’s 25-year mechanical and finish guarantee, underlining the company’s confidence in long-term performance and durability.

Straff Cooke adds: “We’re absolutely committed to offering product ranges that meet the most rigorous standards for burglary resistance, long-term durability, and style. These new accreditations underline that there is no better option for

fabricators in search of door handles that tick every box.” https://www.milasecure.com/uk/en

Stand out from the crowd with police recognised doors or windows

Demonstrate your products achieve the highest level of security Join the hundreds of companies who currently enjoy the benefits of Secured by Design membership Secured by Design is the official police security initiativ Owned by the UK Police Service

Find out more at

www.securedbydesign.com

110 | doors active | september 2025

Framexpress introduces versatile composite doors for every project

W

ith regulations ever-evolving, Framexpress highlights how its expanded range of composite doors are helping installers future-proof their projects.

Looking to help installers deliver compliant, high-performance entrance doors for every project, Framexpress launched its Comp Doors by Framexpress range – becoming a trusted supplier of multiple entrance door brands. From low, medium and high price point projects, customers now have every option under one roof to meet changing standards and demands.

Jonny Green, Principal Product Manager at Framexpress, discusses its newest product range, saying: “Installers know that compliance is essential as regulations evolve. So we’ve developed our Comp Doors by Framexpress range to ensure our customers have access to entrance doors that tick every box, no matter their budget – from security, durability and thermal efficiency to style and modern performance.

“Standards are only ever going to get higher when it comes to legislation, but with various door types available, we’ve gone beyond the standard composite door expectation to give our customers all the

tools they need to stay ahead of changing standards,” Jonny adds.

“While composite doors offer a durable, low maintenance and energy efficient doorset, our new hybrid timber-foam core and solid timber core doors go one step further by providing enhanced acoustic insulation and structural integrity. With

such an expansive range, no matter what door customers are looking for, they can look to Framexpress to supply it – along with our complete CLUB of products, from uPVC to aluminium, fire doors, rooflights and more.” www.framexpress.co.uk

Tradeglaze expands product portfolio with Spitfire aluminium door range

T

radeglaze (Lincoln) has announced the launch of a new range of innovative luxury entrance door solutions.

Marking a significant expansion of the company’s product portfolio to meet growing demand across commercial, new build, and retrofit applications.

The new collection includes five distinct door products, each offering unique configurations and high-specification features that represent a substantial enhancement to Tradeglaze’s existing door offerings. These premium systems create bold architectural statements, seamlessly blending contemporary design with effortless operation while delivering exceptional technical performance.

The range introduces advanced options including keyless biometric entry systems and enhanced security certifications including PAS24 as standard. With industryleading thermal efficiency featuring U-values as low as 0.6W/m2K, significantly outperforming current building regulation requirements, these doors future-proof properties against anticipated regulatory changes and deliver substantial long-term energy savings.

Jonathan Brewer, Head of Sales at Tradeglaze, says: “The addition of the new door range delivers significant benefits for both new and existing customers, directly addressing the rising demand we’ve

witnessed for luxury entrance doors. This launch aligns perfectly with current market trends toward modern home entrances that combine premium aesthetics with advanced functionality.”

september 2025 | doors active | 111

Dekko strenghtens premium door portfolio with new Comp Door range

T

rade fabricator Dekko Window Systems has strengthened its highend door collection with the launch of its new Comp Door range of composite doors.

The new collection joins Dekko’s flagship Infinity composite door, which features a Doorco slab with a seamlessly welded Deceuninck outerframe and sits alongside the company’s established Solidor range.

Manufactured with a solid timber core, the Comp Door range combines traditional aesthetics with modern composite materials and is enhanced by a protective layer of innovative CoolSkin technology to maintain optimal performance through extreme temperature changes and weather conditions.

The range includes the SleekSkin collection, which showcases innovative designs that seamlessly integrate CoolSkin technology for enhanced thermal insulation and durability.

Kurt Greatrex, Dekko’s Managing Director, said: “While our Infinity composite door remains our premier offering, we’re delighted to introduce Comp Door to our trade customers as another high-end option to help them win more business and meet growing consumer demand.

“The composite door sector continues to be a significant growth area, and we wanted

to provide our customers with a product that delivers both outstanding performance and aesthetic appeal.”

Offering superior impact resistance, Comp Doors are engineered with densely designed composite panels for excellent thermal efficiency and draught prevention and available in a variety of door designs,

colours and styles, while a robust locking system and ABS security cylinder provide enhanced security.

The Comp Door range also features French doors, stable doors, and both standard and Discovery ranges. www.dekkowindows.com

Norseal partnership powers a new standard in fire door performance

W

hen door manufacturer DoorCo set out to develop a high-performance fire door system that could deliver consistent performance across a wide range of designs and configurations, they knew it would take technical rigour, robust testing, and the right partners.

Norseal collaborated with DoorCo and Winkhaus UK to develop the new FiRECORE fire door range. With fire, smoke, and security performance at its core, FiRECORE is now fully tested to EN 1634 and available for both internal and external applications.

As specialists in fire, smoke and acoustic sealing, Norseal supported the project with advice, technical input and high-performance sealing solutions throughout the 18-month development and testing process.

The result is a fire door set that performs reliably across multiple configurations, including top lights, side lights and glazed designs, with no compromise on fire safety or aesthetics.

“Norseal’s expertise in sealing was vital to achieving the consistent test results we needed,” explains Ian Glenister, Technical

and Sales Manager at DoorCo. “Working with knowledgeable, proactive suppliers was key, and Norseal were instrumental in helping us ensure compliance across every

detail of the specification.”

FiRECORE can demonstrate an extensive portfolio of test evidence. The complete door set includes a phenolic foam slab, hardwood subframe, and DoorCo’s signature GRP skins. Norseal’s tested sealing solutions integrate seamlessly into the system, ensuring that FiRECORE meets strict fire, smoke and security standards.

“This kind of collaborative development is where Norseal adds real value,” says Norseal’s Simon Sutton. “Our job is to make sure the seals don’t just perform in isolation, but as part of a complete, compliant system.

That means working closely with fabricators, hardware manufacturers and door designers from the earliest stages.”

DoorCo is one of the UK’s leading composite door manufacturers, offering a complete range of door solutions built around innovation, design flexibility and robust performance.

Norseal is the UK’s number one supplier of sealing solutions for fire, smoke and acoustic doors, supporting manufacturers with expert advice and the widest range of tested products on the market.

112 | general feature | september 2025

Answer the S.O.S with data you can trust

Insight Data’s Commercial Director Alex Tremlett explains why verified data is the lifeline that keeps marketing on track and delivering results

W

hen two companies launch marketing campaigns with equal budgets, the outcomes can be worlds apart.

One sees a steady stream of qualified leads. The other barely gets a nibble. What makes the difference? More often than not, it comes down to the quality of the data behind the campaign.

In sectors like glazing and construction, where competition is fierce and margins are tight, accurate and up-to-date data is vital. Yet many businesses still gamble on cheap, poorly sourced lists, opening the door to wasted spend, missed sales and even breaches of data protection law.

Insight Data’s Salestracker CRM tackles this head on. Think of it as your business Operating System – the essential kit you simply cannot run without. Salestracker is exactly what its name hints at: a sales S.O.S. signal that steps in when teams need direction and intelligence they can rely on.

A database full of outdated information is not just annoying.

It drains time and money, creates missed chances and increases compliance risk. Studies show poor data quality can waste between 20 and 30 per cent of a marketing budget. It demoralises sales teams, slows campaigns and chips away at credibility with prospects.

Conversely, Salestracker is built on constant verification. Insight Data’s UK research team makes more than 20,000 calls each month to confirm details. Records are refreshed every 90 days on average.

Millions of emails are sent annually to check addresses. This attention to detail turns static lists into a dynamic, living resource that keeps campaigns pointed at the right people.

Salestracker goes deep, offering everything from a company’s financial history, products and market niches to a list of key senior decision makers and project records. That depth enables precision targeting rather than the scattergun approach. Powerful search and filtering tools let teams drill down by sector, size, capability and buyer role.

Because the data is live, opportunities can be seized as they appear. A team can move fast when a business expands, a key contact changes role or a new project pipeline emerges. Salestracker becomes both an early warning and a rapid-response tool for business growth.

Since May 2018 GDPR has demanded proof of how personal data is gathered, stored and used. Some providers collect from murky sources or outsource to overseas call centres, making origins uncertain. That adds risk.

Insight Data’s verification happens here in the UK, by trained staff who know the construction and fenestration markets. Clients can request date stamps and full audit trails. Screening against the Telephone Preference Service is routine. Such measures reduce legal risk and protect hard-earned reputations.

Buying cut-price lists might seem smart at the start, but the real costs show up later. Missed sales, weaker conversion rates and shaky forecasts quickly outweigh any savings. Salestracker users see higher responses, stronger conversion and more accurate forecasting. Reliable data keeps customers loyal and helps teams focus resources where they matter most. The commercial gains more than justify the investment.

If you are weighing up a data supplier, here are six key questions to ask: 1. Where does the data come from and is it traceable?

2. Is the supplier fully GDPR compliant and able to prove it?

3. How often is it updated and by what method?

4. Has it been screened against the Telephone Preference Service?

5. Are there safeguards against unauthorised sharing?

6. Does the provider truly understand your sector?

If the answers cause hesitation, be cautious. Insight Data can answer each with clear proof and deep industry knowledge.

In demanding markets, ambition alone will not fuel growth.

Teams need dependable information delivered through a system that supports them day in, day out. Salestracker does exactly that. It keeps marketing focused, lowers risk and ensures time is spent on the most promising prospects.

For many companies, Salestracker is the beating heart of commercial activity. It cuts through the market noise and guides choices when the pressure is on. In plain terms, it is the S.O.S. that stops wasted effort and keeps business moving with confidence.

For more information about Salestracker and Insight Data, visit www.insightdata.co.uk

114 | general feature | september 2025

SupaLite reach out to ease the strain

SupaLite is expanding its fabricator network as supply chain pressures bite, supporting tiled conservatory roof manufacturers

S

upaLite are reaching out to expand their fabricator network.

If you’re manufacturing tiled conservatory roofs, you know the pressure that a poor supply chain can create. This is where SupaLite, a UK leader in conservatory roofing solutions, can

help.

With their proven track record, exceptional product quality, and unwavering commitment to supporting their partners, SupaLite can help you not only keep up with demand, but grow your business with confidence.

Why settle for less when SupaLite is the best.

Is your current supplier falling short?

SupaLite pride themselves on being the most reliable and supportive roof system supplier in the UK. Even during the most disruptive times, including the COVID-19 pandemic, they maintained their standard five-day lead time with no back orders.

That’s a claim others can’t make.

SupaLite are not here to offer you the bare minimum, they’re here to help you grow.

Why SupaLite?

As the original – and only – patented tiled roof system on the market, the SupaLite Tiled Roof System isn’t just easier to sell, it’s easier to trust. Backed by robust engineering and precision manufacturing, every roof is right the first time, every time.

With over a decade of consumer marketing, SupaLite are the best-known brand in the sector, generating more than 3,500 retail enquiries each year – all shared free of charge with their network.

This year alone, SupaLite is already tracking 25% ahead of the same period in 2024.

While other systems have struggled, SupaLite’s fabricators continue to thrive, proving that strength, quality, and reputation always rise to the top.

The SupaLite Tiled Roof is more than just a system, and SupaLite are more than just a supplier.

What you can expect as a SupaLite fabricator At SupaLite, everything is designed to put you in control –

starting with their modern, easy-to-use PST software that makes quoting simple, streamlines orders, and speeds up fabrication.

With over £1.5 million worth of stock ready to go, SupaLite holds an extensive range of roof components, aluminium, tiles, and accessories – so you don’t have to.

Their aluminium isn’t just bar length either; they stock a wide variety of profiles to ensure you get exactly what you need, exactly when you need it.

With three tile systems and dozens of colour options, you can offer customers more choice than ever, whatever their roof style or budget.

SupaLite even manufacture their own insulated plasterboard inhouse using a bespoke laminating machine with a capacity of 1,000 boards per day, helping you meet the latest building regulations without relying on third-party supply.

When it comes to delivery, SupaLite deliver consistently on time and in full, across the UK – keeping your production line moving without interruption.

With favourable trading accounts and terms, you’ve got a supplier who’s firmly by your side. SupaLite believe in building partnerships, not tying you into rigid supply contracts that don’t suit you or your business. SupaLite’s terms are designed to support both sides – unlike others that are stacked in the supplier’s favour.

Talk to the experts SupaLite are actively seeking fabricators who want a better, more supportive supplier relationship. If you’d like a confidential chat or wish to arrange a one-to-one meeting – either at their Preston HQ or at your own facility – their experts would be happy to set it up.

To help you assess the opportunity, SupaLite has also prepared several price comparison roofs based on your bar length costings.

They’d be happy to share these with you so you can see how SupaLite stack up against your current supplier. If you need a competitive edge, pick up the phone and call for an informal chat about what SupaLite can do for you.

Tel: 07552 169505 E: steve@supaliteroof.co.uk

STRENGTHEN YOUR BUSINESS WITH GGF MEMBERSHIP JOIN THE UK’S LEADING GLASS AND GLAZING FEDERATION Join the organisation shaping the future of the industry. GGF Members benefit from expert technical support, consultancy and training tailored to the sector.

Build your reputation, earn customer confidence and engage with a trusted community of industry leaders.

TECHNICAL EXPERTISE ON DEMAND

TRUSTED INDUSTRY CREDIBILITY

POWERFUL INDUSTRY REPRESENTATION

Scan the QR Code to start your GGF Membership journey or visit www.ggf.org.uk/why-join-ggf/ to learn more.

Not sure if GGF is right for you? Speak to one of our membership advisors today.

116 | active voices | september 2025

ACTIVE VOICES Andrew Scott, MD of Purplex Marketing: Andrew explains why face-to-face selling still opens doors and how traditional sales tactics remain essential in a digital world

I

s the age of the travelling sales rep dead?

Some of us (and in the digital age, it really is just some of us) will recall the days of the salesman in his Ford Sierra, a half-eaten service station pasty gently easing past its ‘best-before’ date on the passenger seat as our man wrestles with a battered UK atlas and a bout of chronic road-weariness.

The arrival of email and virtual meet-ups meant there was less need for salespeople to be out and about. What was the point of travelling from Bristol to Aberdeen in the hope of clinching a sale, and taking three days to do it, when the same negotiations could be held via the web in a matter of minutes? Companies with one eye on costs quickly grounded their sales staff, saving a fortune in pool cars, budget hotels and yes, service station cuisine. And so began the death of the salesman. Or did it?

Going back to basics At Purplex, we believe in going back to basics. I like to see our salespeople out on the road, knocking on doors, visiting customers and prospects. It’s a philosophy that has served us well. While others have been waiting for the phone to ring, we’ve been out there making things happen.

During the pandemic, demand for the construction and fenestration sectors was high, and many salespeople became

Blending traditional “sales techniques with

targeted marketing is a powerful formula. It’s not about abandoning digital tools but using them to support real-world relationships.

“

Constantly out on the road In the early days of Purplex, I was constantly out on the road, talking up our consultancy (and later) marketing services to anyone who’d listen. I spent days and weeks flogging my old BMW along the highways and byways of the UK and, slowly but surely, I began to pull in work and build my business. There’s an old saying that 80 per cent of success in any field is simply showing up. In business, I’ve found it’s more like 100 per cent. Being present, in person, is often the single most important thing you can do to win new customers and build lasting relationships.

It’s a simple idea, but one that’s been neglected. Although the fenestration industry is often a notable exception, with reps still travelling to in-person appointments, sales teams across many industries have become comfortable hiding behind screens. Video calls, emails, LinkedIn messages – they all have their place. But none of them replace the impact of shaking someone’s hand, looking them in the eye and having a real conversation. And then sealing a deal because of that human contact.

order takers. But now the landscape has shifted. Markets are tougher, competition is fiercer and businesses need to work harder to secure every opportunity. It’s time to remember what sales is really about – people, relationships and persistence.

I really think we underestimate how valuable personal contact still is. People want to do business with those they trust, and trust is built through human interaction. Without a relationship, all you’re left with is a transaction, which doesn’t necessarily guarantee loyalty when things get difficult.

There’s another layer to this approach – direct marketing. A personalised letter, a well-designed brochure or even a simple postcard can lay the groundwork for a face-to-face meeting. It’s about creating familiarity before you arrive and reinforcing it afterwards.

A powerful formula Blending traditional sales techniques with targeted marketing is a powerful formula. It’s not about abandoning digital tools but using them to support real-world relationships. For example, our sister company Insight Data has Salestracker, a marketing intelligence tool that gives subscribers the ability to track company performance and verify businesses, making sure that no physical journey is wasted on a company that isn’t performing.

I’ve always believed that business is won in person. It’s how you build trust, earn referrals and create partnerships that last beyond a single sale. At Purplex, this approach has been central to our success, and I see it working every day.

In uncertain times, going back to basics is often the smartest move. Get out there, meet people, and make yourself known. Because when you show up, good things happen.

UNRIVALLED EXPERTISE IN THE TRADE

Join today for expert support for your business www.certass.co.uk|info@certass.co.uk | 0191 249 6434

KNURLED. CURLED. CLASSIC.

MARK OF DISTINCTION

available from...

Three distinct collections Call: 01234 242724 from Regal Hardware Visit: www.windowware.co.uk/brands/regal-hardware

118 | product innovation | september 2025

Bonding with precision and purpose

Lohmann elevates glazing through intelligent bonding, marrying innovation, precision and purpose for enduring performance across industries

I

n the architectural and construction sectors, glazing plays a pivotal role, not just in functionality but in aesthetics, energy performance, and design expression. Whether it’s modern curtain wall systems, residential windows, or intricate internal glass partitions, the expectations placed on glaziers and fabricators have grown exponentially. At the heart of this evolving industry lies a powerful but often overlooked innovation of high-performance adhesive tapes.

Headquartered in Neuwied, Germany and with manufacturing and supplying sites globally, Lohmann has been a leader in adhesive bonding technology for over 170 years. Lohmann has evolved into a global driving force in adhesive tape solutions, providing customengineered products across diverse industries from automotive and electronics to healthcare, renewable energy and construction. The company’s commitment to quality, innovation and collaboration makes Lohmann particularly noteworthy.

Customer-centric approach At its core, Lohmann considers itself as a solutions partner. The manufactured products should not be considered off-the-shelf fixes but engineered bonding systems designed in close consultation with industry sector leaders. This customer-centric approach enables them to tailor materials and technologies for specific applications, ensuring optimal performance, durability, and ease of integration into modern manufacturing processes.

A standout element in Lohmann’s philosophy is their “Smart Bonding Approach®”. This captures a process that spans material science, design, sustainability, and logistics. Lohmann’s engineers work closely with customers from the initial concept stage to final application, often contributing not only adhesive technology but also expertise in process optimization and automation.

This is especially evident in sectors such as construction, where attributes such as security, sustainability and energy-efficiency must run along-side product ease of use, longevity and aesthetic design.

Lohmann recognises market sector compliance; the company’s “SDG” product offering in the windows and doors sector comply to

RC 2/RC 3 and are certified PAS24.

Lohmann’s range of adhesive tapes engineered specifically for high-demand glazing applications are far beyond the realm of generic double-sided tapes, these are precision bonding systems developed to meet the structural and aesthetic requirements of modern building projects.

Looking specifically at the glazing bar applications - traditionally labour-intensive - Lohmann offers a solution with precision-cut adhesive tape systems including the Duplocoll 56024 rolls and Duplocoll 21006 spools which offer superior adhesion, immediate handling strength, and reliable performance across a wide temperature range. These tapes are engineered to bond strongly to both glass and profile, delivering long-term adhesion even in the face of thermal expansion, UV exposure, and moisture. The operational benefits are significant. By incorporating high-quality adhesive tapes into their manufacturing process, glazing companies streamline production, reduce rework, and maintain tight tolerances.

Making the workflow faster and cleaner The Lohmann portfolio for this market eliminates the need for primers or surface treatments, making the workflow faster and cleaner. For high-through-put manufacturing, these efficiencies translate into measurable gains in productivity and consistency.

From commercial high-rises to residential developments, the glazing industry is under pressure to deliver faster, better, and greener. At a time when architects and developers are raising the bar for building performance, appearance, and efficiency, the role of innovative materials is more important than ever. Adhesive tapes are not just filling gaps, they are creating new possibilities for the way glass is integrated into buildings. By embracing tape technology, glazing companies position themselves not just to meet expectations, but to exceed them.

The future of glazing is clear. It’s held together by more than just glass and framing systems. It’s sealed by innovation. https://lohmann-tapes.com/smart-building/windows

28 NOVEMBER 2025 LONDON HILTON ON PARK LANE

Join us at this prestigious event to celebrate the achievements that are driving the future of the glass & glazing industry.

Good luck to the G25 Finalists! Be part of the party of the year and book your seats today.

Sponsorship opportunities available.

Media partners

Sponsors

Tickets available now at g-awards.com

120 | product innovation | september 2025

Staying dependable in all conditions

T

The AutoLock AV4 has been heralded by Winkhaus as a game-changer for fabricators, installers, and end users

hermal expansion remains a major challenge across the door industry, causing functional issues, increased service visits, driving up service costs, and frustration for both installers and end users. With record high temperatures continuing, elevated and prolonged heatwaves are placing even greater stress on door systems, leading to misalignment and compromised performance. These conditions aren’t going away, and neither are the inefficiencies they create for fabricators and installers.

Recent Keystone market research into UK consumer fenestration trends revealed that 58.5% of respondents who identified security frustrations with their current doors, expressed a desire for better locks. It’s clear the market is calling for a change.

AutoLock AV4 from Winkhaus answers that call. With its ultra-low force-to-operate and wide installation tolerances, AV4 is engineered to stay dependable in all conditions, across all door materials and usage environments, AV4 performs where others falter.

A lock that works, even when others don’t AV4 delivers the reliability and simplicity installers and fabricators need. Independent testing shows that AV4 requires up to 70% less force to operate than alternative systems. This makes it easier use, reduces wear and tear, and extends product life, cutting down on service visits and complaints.

The system engages automatically with two anti-pushback hooks locking into place when the door closes, no lifting of handles or turning of keys. It’s PAS24 compliant and Secured by Design approval, combine peace of mind with day-to-day practicality.

Built for efficiency in fabrication and installation For fabricators, AV4’s non-handed design reduces stockholding by up to 50% and simplifies ordering. Shared routing with other Winkhaus multi-point locks allows for easy interchange of functionality through fabrication and installation.

For installers, the system helps avoid costly call-backs thanks to its ultra-dependable low-force operation, even when installed under pressure or exposed to shifting conditions over time.

to

Proven in the field – backed by end users In user testing, AV4 consistently outperformed competitor locks under simulated conditions that pushed doors beyond normal industry tolerance levels. Participants highlighted the ease of use, reliability, and long-term benefits.

Javaria, a landlord managing multiple properties, said: “Over time, doors become inherently more difficult to open.

AV4 will reduce callouts and be easier to use for tenants in the future.”

Lee, a homeowner, commented: “Even as the door gets older and is open to the elements and wear and tear, it works—it was absolutely excellent.”

Short videos capturing this feedback are available to fabricators and installers for marketing or customer education, downloadable via the Winkhaus Partner Portal or on request at marketing@winkhaus.co.uk.

Award winning recognition AV4 has already been recognised by those seeing its benefits in practice. At the 2024 National Fenestration Awards, it won in two key categories: Door Component of the Year and Digital Marketing Campaign of the Year. In 2025, it returns as a finalist in three categories: Door Component of the Year, Best Use of Video (for the AV4 end user film series), and again for Digital Marketing Campaign of the Year.

A full range with built-in flexibility The AV4 range is designed to suit every style and application: • AV4 – Central cylinder position for modern door design • AV4 Heritage – Eye-level cylinder placement for traditional aesthetics • AV4 Entry Guard – A high-security alternative to door chains, featuring a robust 3mm bar • blueMatic EAV4 and EAV4+ – Motorised options for third party access control or (EAV4+) the Winkhaus doorControl app, offering smart Bluetooth control and notifications AutoLock AV4 is also available in six new colour finishes, a wide selection of backsets, and multiple faceplate options, giving fabricators maximum versatility.

E: enquiries@winkhaus.co.uk

Planning – your blueprint for great marketing A clear strategy turns vision into reality. By embedding marketing into your business plan, you’ll see greater brand awareness, stronger leads and lasting success. When you partner with Purplex, the future isn’t left to chance - it’s built to last.

STRATEGIC PR DIGITAL MARKETING WEBSITE DESIGN & BUILD SOCIAL MEDIA CREATIVE DESIGN CONTENT MARKETING VIDEO PRODUCTION CRM INTEGRATION

MARKETING AUTOMATION

Partner with Purplex for marketing that turns ideas into powerful outcomes. Call us 01934 808 132 or email grow@purplexmarketing.com

@purplexuk

www.purplexmarketing.com

122 | product innovation | september 2025

Tedee Smart Lock introduces discreet, high-tech security to UK homes

A

new entrant to the UK’s fastevolving smart home market promises to bring high-level security and convenience to households and small businesses alike.

Ingenious Locks & Hardware has launched the Tedee Smart Lock, a compact retrofit device that enables remote access control without the need to replace existing door hardware.

Designed to blend security with usability, the Tedee system offers a seamless upgrade path for homeowners looking to digitise their front door. The device allows users to lock and unlock doors remotely via

smartphone, issue time-sensitive virtual keys to guests or contractors, and track activity through real-time logs — features often reserved for high-end commercial systems.

Speaking about the new offering, fenestration consultant Kevin Richards said: “Looks impressive and easy to install, more discreet than other systems I’ve seen.” His comments echo a broader industry trend towards smarter, subtler integration of home security.

Tedee’s appeal lies not just in its form factor but also in its compatibility. The lock works with a wide range of smart home ecosystems, allowing for automated routines such as unlocking the door when arriving home or locking up at night with a voice command.

Security, too, is a core selling point.

The system uses end-to-end encryption and bank-grade authentication protocols, positioning it competitively in a market where concerns over data privacy and hacking are high on consumers’ minds.

According to industry analysts, demand for retrofit smart locks is rising steadily in the UK, driven by increased adoption of smart home tech and heightened awareness of home security. The market for connected door hardware is forecast to grow by over 20% annually through 2028.

Ingenious Locks & Hardware’s move to stock Tedee positions the company as a key player in this emerging segment, offering customers a straightforward path to upgrading their security without the cost or disruption of major installations.

For households seeking a modern, discreet, and secure entry solution, Tedee may represent the next logical step in smart living.

Roseview expands product range with new foiled window trims

B

est known for its sash windows, Roseview Windows has launched a new range of foiled window trims, designed to simplify ordering and installation for trade customers.

The trims are available in nine popular styles and three carefully selected colours: white woodgrain, crystal white, and Roseview’s popular chalk white finish.

Trims are ordered at the same time as the company’s sash windows so that everything is delivered together, reducing hassle and streamlining logistics for installers.

The move comes in direct response to feedback from customers, particularly those specifying the company’s high-end Ultimate Rose window in chalk white. Installers reported that sourcing trims to match this colour could be both difficult and expensive, with limited availability from their usual trim suppliers.

Roseview is in a unique position among fabricators to address this challenge, thanks to its in-house foiling company Foilit Northampton. By handling the foiling process internally Roseview can produce matched trims using the same Renolit foils

and processes as its windows.

“Typically fabricators don’t get involved in window trims; installers source them separately from specialist suppliers or trade counters.” comments Roseview director Mike Bygrave. “However, as the choice of colours and finishes for windows grows, trims don’t always keep up.

“Because we foil in-house, we’re able to do things differently.” Mike continues, “We asked customers for their opinions and then brought samples of foiled trim samples that match our windows to the FIT Show.

The response was overwhelmingly positive, so we knew we had to proceed.

“We’re starting small, but if this proves to be popular with our customers, there’s plenty of room for us to expand our range of colours and styles. It’s a practical solution that offers our customers simplicity, choice and convenience.” Mike concludes. www.roseview.co.uk/trims

september 2025 | product innovation | 123

Coastal Group’s Classic Collection offers flexible, premium door handles

C

oastal Group has launched the Classic Collection of lever door handles, bringing a new level of flexibility and finish for external door hardware.

The newly engineered range of interchangeable lever handles and backplates is designed to give door and window manufacturers, fabricators and installers more choice and greater ease of specification.

The Classic Collection includes two backplate options – 092 (slim with bevelled edges) and 095 (clean and traditional) – compatible with three distinct lever handle designs: the curved Opera, the paddleinspired Regent, and the smooth, tapered Pera.

Each component in the range is fully interchangeable, offering unmatched

flexibility in to suit any setting, home or business.

And from a practical side, fixing points remain consistent with previous backplates, making it easy for manufacturers to upgrade without any disruption to their processes.

All products are available in five premium finishes: Satin Stainless Steel, Polished Stainless Steel, PVD Satin Brass, PVD Polished Brass, and Matt Black Lacquer.

“This range was developed in response to feedback from fabricators and joiners who wanted more choice without compromising on performance,” said Phil Walklett, Design and Engineering Manager at Coastal Group.

“We re-engineered the backplates to include a replaceable spring cassette and extended cylinder wall, then we focused on precision manufacturing to ensure consistency across all finishes. It’s designed to be as pleasing to use as it is to look at.”

Designed and built in the UK, the Classic Collection is CNC machined from 316 marine-grade stainless steel, ensuring durability, corrosion resistance and longterm performance, even in coastal and exposed environments.

Key features of the range include: • Interchangeable levers and backplates – up to 30 combinations • Universal fixings compatible with Coastal’s previous 090 and 095 plates • Replaceable spring cassette for smooth, sprung operation

• Extended cylinder wall for enhanced water resistance and security • Matching window handles available for a coordinated finish • Supplied in new eco-friendly biodegradable packaging “Our customers want hardware that performs in harsh environments, looks great across a range of styles, and is easy to fit,” says Loren Jenner, Managing Director of Coastal Group. “The Classic Collection delivers on all three. We’re proud to launch the new range and are already hearing positive feedback from the trade.”

The new range is compatible with multipoint locking systems and is ideal for premium residential and commercial projects. www. coastal-group.com

Dekko expands aluminium range with new Aluna bi-fold and sliding door

L

eading trade fabricator Dekko Window Systems has strengthened its aluminium offering with the launch of the Aluna Bi-fold and Aluna Sliding Patio Door, manufactured using Alunet Systems’ high-performance aluminium profiles.

The addition of these sleek, high-spec systems means Dekko now offers customers three distinct aluminium bi-fold and patio door solutions: the Reynaers range, Decalu range, and now Aluna from Alunet.

Steve Collett, Sales Director at Dekko, Window Systems, comments: “Aluminium continues to be a strong growth area. Even with cautious consumer spending, homeowners are still looking for aspirational, high-end products that enhance their living space – and that points directly to aluminium.

“Expanding our aluminium portfolio allows us to give installers the choice and flexibility they need to win more business.”

The Aluna Bi-fold boasts ultra-slim

sightlines of just 107mm frameto-sash, smooth opening and closing, and exceptional thermal performance. It’s designed for flexible living, offering up to 14 sashes with inward or outward opening configurations.

Meanwhile, the Aluna Sliding Patio Door delivers a sleek architectural finish, with an interlock of just 25mm and sash sizes up to 2.5m wide. Available in sliding or lift-and-slide versions, it offers excellent weather performance, PAS24 compliance, and effortless operation.

“Bi-fold doors remain incredibly popular, but there’s been a clear shift towards sliding patio doors, particularly those with ultraslim sightlines,” added Steve. “With the introduction of Aluna, we now offer three premium aluminium systems that cover all project types – giving our customers a real

competitive advantage.”

Dekko’s Alunet range also includes the Aluna+ window (Slim Flush/Standard/Tilt Turn Window) the Aluna entrance door and Aluna internal screens. www.dekkowindows.com

124 | product innovation | september 2025

Coastal Group launches new slimline backplate handles for modern doors

C

oastal Group has announced the launch of two new slimline lever handles, designed specifically to meet the needs of fabricators, manufacturers, and installers of external aluminium, composite, and PVC doors.

At just 26mm wide, the 096 backplate is ideal for today’s slimmer aluminium profiles while delivering the strength, durability, and premium finish the Coastal brand is known for.

Available with a choice of angled mitre lever handle or ergonomic lever handle, the new range combines modern styling with marine-grade performance.

“We identified a clear gap in the market for a truly slimline, corrosion-resistant backplate that works with the latest door designs,” said Loren Jenner, Managing Director at Coastal Group. “The 096 delivers on that demand, giving fabricators and installers a stylish, high-performance

option with the reassurance of our lifetime guarantee.”

Manufactured from solid 316 marine grade stainless steel – including the fixings – the 096 offers exceptional corrosion resistance, even in coastal environments.

“From the outset, our design brief was to create a slim backplate without

compromising on strength or functionality,” explained Phil Walklett, Design & Engineering Manager at Coastal Group. “We worked closely with our partners to ensure the new design not only looks exceptional but also offers solid cast levers, a highquality finish, and practical features that make life easier for installers.”

Key features include a dual sprung mechanism for smooth, reliable operation, visible fixings for straightforward installation and an offset lever to prevent clashes on double doors.

The 096 backplate with angled mitre and ergonomic lever handles are part of Coastal’s premium BLU Collection and are backed by the company’s lifetime guarantee.

Both styles are available now in a range of finishes.

Tel: 01726 871 025 www.coastal-group.com

Windowmaker unveils advanced open architecture for global manufacturers

W

indowmaker Software, a longstanding player in the window and door manufacturing software sector, has launched a suite of enhancements to its open system architecture, signalling a renewed push towards enterprise-grade flexibility and integration.

The update gives manufacturers expanded access to documented APIs and Webhooks, enabling bespoke connections with major platforms such as Salesforce, HubSpot, Microsoft Dynamics and Zoho. It’s a move that positions the UKheadquartered firm at the forefront of digital transformation in a market increasingly defined by complex workflows and crossborder operations.

“Instead of pretending one integration fits all, we provide the tools so clients can build exactly what they need,” said Alok Tayal, Chief Technology Officer at Windowmaker. “That’s real enterprise empowerment.”

The shift away from rigid, “plug-andplay” integrations comes as manufacturers demand tailored systems that accommodate localised processes and intricate data flows.

Windowmaker’s modular API-first approach allows customers to maintain control of their digital ecosystems—integrating legacy ERP systems and modern CRMs without the cost or disruption of recoding.

At its core, the updated architecture supports: • REST APIs for secure data exchange across enterprise platforms

• Webhooks that automate real-time updates in CRM and order systems • Transparent documentation, allowing in-house and partner developers to build custom integrations without vendor lock-in This open, system-agnostic strategy marks a deliberate contrast with competitors that rely on proprietary platforms. “While other providers lock you in, Windowmaker opens up,” said Tayal.

Windowmaker’s platform already boasts compatibility across a wide range of materials—including aluminium, uPVC,

timber and composites—and supports varied hardware and manufacturing processes. An intelligent configurator with built-in error detection further reduces costly mistakes during design and quoting.

With customers spanning Europe, North America and Asia, the firm is targeting enterprises juggling multiple CRMs, ERPs and quoting systems across geographies.

Its latest updates reinforce Windowmaker’s focus on scalable digital transformation for an industry traditionally challenged by fragmented software ecosystems. www.windowmaker.com

september 2025 | product innovation | 125

BDC Aluminium expands portfolio with heritage style sash system

W

ith heritage inspired design becoming a major trend in commercial and public sector refurbishments, BDC Aluminium is expanding its portfolio with a new focus on traditional vertical sliding sash windows.

Developed by Smart Architectural Aluminium and now available through BDC Aluminium, the VS 600 system gives commercial fabricators access to this fastgrowing market.

Suitable for heritage developments, as well as schools, hospitals, office buildings and more, the VS 600 fills a gap in the UK aluminium window sector, allowing periodstyle aesthetics to be delivered with modern day specifications.

Driven by the wider move towards character rich “new heritage” and traditional styling, demand for sash-style products has surged among designers and specifiers, particularly on commercial refurbishments where modern alternatives lack architectural charm.

Building on BDC Aluminium’s expanding product portfolio, the VS 600 captures the classic appearance of a traditional sash window in a robust and compliant aluminium system.

Its slim sightlines and authentic styling reflect those found on Georgian, Victorian and Edwardian buildings, making it ideal for sensitive refurbishment projects and conservation areas.

“More and more commercial projects are looking to capture a heritage look without compromising on modern performance,” comments Scott Foster, marketing director at BDC Aluminium.

“The VS 600 enables fabricators to meet that demand with an aluminium sash system that’s both authentic in design and engineered for long-term commercial use.”

Unlike many alternatives, the VS 600 offers exceptional durability and minimal maintenance, thanks to its highperformance aluminium construction.

Few fabricators currently offer a

thermally broken aluminium vertical slider, making the VS 600 one of the only commercially focused sash systems of its kind in the UK. By pairing traditional architectural detailing with the strength, lifespan and regulatory performance of aluminium, it provides a rare and valuable proposition for specifiers.

Engineered for real-world commercial use, the VS 600 features polyamide thermal breaks, concealed drainage and coupling, flush operation and tilt-in sashes for easy cleaning. The system is tested to BS 6375-1 for weather resistance and finished in a marine-grade powder-coat available in over 200 RAL colours, all backed by a 25-year warranty.

Decorative sash horns, mullions and glazing bars can be specified to mirror original timber window designs and deliver true period authenticity where required.

Scott adds: “These products reflect everything we stand for at BDC Aluminium - quality-led design, engineering excellence and a commitment to staying ahead of the market.

“We push ourselves to offer our customers the very best products available, combining technical performance with proven commercial appeal.

“As demand grows for heritage-style solutions which don’t compromise on compliance or longevity, we’re proud to deliver a system that truly raises the bar.”

ClientSync makes file sharing simple, fast, and hassle-free across networks

P

roduction Software Technology (PST) is highlighting the power and practicality of ClientSync, a platform developed to streamline and simplify file synchronisation between businesses and their users. Built to compliment PST’s core software products, VS and vsHome, ClientSync enables fast, reliable and accurate file distribution across networks, ideal for companies who need precise control over file updates and access.

ClientSync allows users to push files directly to specific groups of licences, manage updates remotely and ensure every machine is always working with the most current data. Whether it’s pricing files or product specs ClientSync eliminates the need for manual distribution and reduces the chance of errors.

One company already benefiting from ClientSync is Modplan. Wayne Curtis who has been using ClientSync alongside PST’s VS software shared: “Updating VS used to be time consuming. We have users spread across the factory and all had to be updated

Key features of ClientSync: • Tailored File Distribution – send files to selected user groups, removing the need for repetitive manual sharing.

• Remote Update and Override – ensure all devices are working from the same version of a file, with full control to update, replace or remove files remotely.

• Rapid System Setup – get any new devices ready instantly with automatic file transfer as soon as they connect to your network.

ClientSync is available now at £100 + VAT per network, per month and can be added to existing PST setups seamlessly.

For more information or to arrange a demonstration, contact PST on 0114 221 7070 or visit www.pstonline.co.uk

individually. Now with ClientSync, all files are stored in one central location and can be pushed out to every user at once. It’s made the update process far quicker and efficient”.

126 | movers and shakers | september 2025

Winkhaus UK has appointed Dawn Cross as its new Communications Manager, further strengthening its marketing team at a time of continued growth and innovation.

Dawn brings over 17 years’ experience in senior communications and marketing roles, spanning both B2B and B2C environments across manufacturing, construction, and distribution. Her appointment is part of a wider investment in marketing and communications to support the company’s expanding added value product service and solutions portfolio, and brand presence. Andrew Wilkins, Head of Marketing said: “Dawn is a key appointment as we continue to evolve our marketing offer to meet the needs of fabricators, installers and end users. From impactful content to campaigns that drive sales growth, her expertise will help us support our customers more effectively than ever.” Dawn Cross added: “Winkhaus is a highly respected name in the industry, known for its focus on quality, innovation and customer success.

I’m excited to join the team and contribute to its ambitious plans for the future.”

ODL Europe has announced the appointment of Kelly Hibbert as Commercial Director. Kelly brings over 18 years of strategic leadership and commercial expertise within the competitive B2B sector, with a strong track record in driving revenue growth, spearheading market expansion and leading business transformation initiatives.

Her industry experience equips her with indepth knowledge of the fenestration and the construction industry. Kelly’s strengths lie in identifying and capitalising on new business opportunities, integrating product portfolios and forging high-value partnerships that deliver long-term commercial success. MD Bryan Bultema, said: “We are delighted to welcome Kelly to the ODL Europe leadership team. Her breadth of industry expertise and proven ability to execute effective commercial strategies while building and developing high-performing teams will be invaluable as we move into our next phase of growth. Kelly’s appointment comes at a key time as we focus on expanding our UK market presence and delivering increased value to our customers and partners.”

Sternfenster has promoted Andy Reynolds to Southern Regional Sales Manager. Andy has been with the business for eight years, initially joining as Technical Trade Sales Manager before moving into the role of National Key Account Manager. Over this time, he has built a deep understanding of Sternfenster’s customer base and developed strong relationships across the trade sector. In preparation for his new role, Andy successfully completed a management development programme, which is aligned with the Investors in People (IIP) framework. This has equipped him with the leadership and operational skills to support his team and maintain high levels of service for customers. Andy said: “Growing with Sternfenster, I’ve seen first-hand the importance of listening to customers and adapting to their needs.

The training I’ve undertaken has been invaluable in giving me the tools to lead effectively, while ensuring customers continue to benefit from practical innovations such as EasyAdmin+.”

Eurocell have announced two new senior appointments to support its continued growth and investment in its nationwide branch network.

Phil Rotheram has joined Eurocell as Sales Director, bringing with him a strong track record in building high-performing sales teams and delivering impactful commercial strategies. Phil joins from Alunet, where he served as Commercial Director, and has previously held senior roles at Polypipe and Floplast.

As Sales Director, he will lead Eurocell’s Regional Sales Managers and their Area Sales teams, working closely with Divisional Directors to support profitable growth across the branch network. Stuart Livingstone, Chief Operating Officer at Eurocell, said: “Phil’s commercial expertise and leadership experience make him exceptionally well placed to help us strengthen our sales culture and deliver continued growth. We’re excited to welcome him to the team.”

In a second senior hire, Simon Tennant has been appointed Head of Central Operations.

BDC Aluminium has appointed Sean Banks as its new operations manager, bringing over 30 years of manufacturing experience and operational leadership to the role. This appointment supports BDC Aluminium’s ongoing growth and expansion following its acquisition by the Rocal Group in late 2023. Sean’s background is rooted in steel fabrication, where he built expertise in both traditional and LEAN manufacturing methods. He is known for leading teams through change and driving continuous improvement across operations.

At BDC Aluminium, Sean will oversee daily production and lead initiatives focused on safety, efficiency, quality, and productivity.

His appointment is seen as a strategic move to strengthen internal systems and prepare the business for its next phase of development. Sean said: “I’m excited to join BDC Aluminium and contribute to its next phase of growth. My focus will be on building strong operational systems that support continuous improvement, team development, and LEAN practices that deliver real value to our customers.”

UKO Group has appointed Mark Flynn as a Area Sales Manager, a strategic move that highlights the group’s commitment to strengthening its regional presence and delivering exceptional value to clients. Mark brings over 20 years of experience in sales leadership, business development, and customer relationship management across the manufacturing and fenestration sectors.

His proven track record of driving growth and delivering strong sales performance makes him a valuable addition to the UKO Group sales team. In his new role, Mark will be responsible for overseeing and driving sales operations across the East of the country, developing strategic partnerships, and supporting the organisation’s ambitious growth plans. He will work closely with the pre-existing sales team to align regional sales strategies with the group’s broader business objectives. Sam Weber, Group Sales Director said: “We are thrilled to welcome Mark to the team. His industry expertise and passion for success will be instrumental in helping us expand our market reach and deliver on our promise of excellence.”

ALUMINIUM LANTERNS

CORNER PROTECTORS

Multi-Award Winning

sales@madefortrade.co Call: 01642 610799 www.korniche.co.uk

ALUMINIUM WINDOWS

CANOPIES

Aluminium Roof Lantern

90x40cm Advert_Layout 1 17/12/2013 11:45 Page 1

GEORGIAN BAR

Head Office (Unit 1), Warehouse & Distribution (Unit 8), Clifton Business Park, Preston New Road, West Preston. PR4 0XQ Tel: 01772 631441 Fax: 01772 679886

The Georgian Bar Company Ltd Email: sales@geofast.co.uk Web: www.geofast.co.uk

ANTI-GLARE FILM MARKETING

HARDWARE

Leading the way in window and door hardware.

FLYSCREENS

Yale Door and Window Solutions School Street, Willenhall West Midlands WV13 3PW 01902 366800 www.yaledws.co.uk

PROFILE BENDING

The Full Service Digital, Creative And PR Agency • Marketing Consultancy • Digital, Content & Social • PR & Communications • Design & Branding • Web Design & E-Commerce • Filming & Video Production

T: 01934 808 132 www.purplexmarketing.com

PLANNING CONSULTANTS DO YOU NEED PLANNING PERMISSION?

BI-FOLDING DOORS

0800 292 2240

We specialize in obtaining Planning approval for SAVE HOURS ON SITE

bi-folding door sales@madefortrade.co Call: 01642 610799 www.korniche.co.uk

FIT FASTER CLIP BEAD

• Conservatories x x • Orangeries Studios x • Garden Storey Extensions • Single x • Porches x Windows x • Replacement We’ll submit your application Within 5 working days!!

We

have

the

UK

covered

www.myconservatorydesign.com Email info@myconservatorydesign.com

September 2025 - 127

SLIDERS / HERITAGE

CONSUMABLES/TOOLS

Just £13.99 each or 2 for only £24.99

SCREWS AND FIXINGS

FOR ALL YOUR FASTENER AND SCREW REQUIREMENTS

A PRACTICAL SOLUTION TO FITTING WINDOWS AND DOORS. To try KÖMABAG® for yourself, call us on 01623 579200. www.kommerling.co.uk

WINDOW MACHINERY

sales@screwshop.co.uk 0121 559 8866

SECURITY INITIATIVES

VENETIAN BLIND SYSTEMS

Secured by Design (SBD) works to improve the security of buildings and their surroundings by working closely with architects, builders, developers, local authorities and registered housing associations to incorporate crime prevention standards from concept to completion.

SBD is the only way for companies to obtain police recognition for securityrelated products in the UK www.securedbydesign.com

YOUR NO.1

CHOICE FOR INTEGRAL BLINDS

T 0113 277 8722 • E sales@morleyglass.co.uk

SPACER BARS

For Sales Information please call Donna on

The science behind 44x65 Classified Ad_WA.indd 1 warm edge technology

T: 02476 995843

128 - September 2025 Jan 2018 (Et) Classified Advert.indd 1

13/12/2017 15:33

11/05/2024 14:34

07919 448809

WINDOW OPENERS

RIGHT ON

TARGET EVERY SINGLE TI

ME

Why watch your marketing budget miss the mark?

With Insight Data’s precision-targeted database, you’ll throw a bullseye with every campaign.

We maintain the UK’s most accurate construction and glazing industry database. We help you win more sales and profit by providing prospect data not available anywhere else.

IN THREE:

INCREASE REVENUE

Ready to throw a perfect marketing 9 dart leg?

Contact Insight Data today for a FREE consultation. CALL 01934 808 293

CHECKOUT & WIN NEW CUSTOMERS

SAVE TIME & MONEY

SCAN ME

@insightdataltd

www.insightdata.co.uk

FULLY FABRICATED AND READY TO FIT

Visofold 1000 Aluminium Bi-Fold

AMAZING NEW LOW PRICES *

CALL NOW FOR DETAILS *Applies to new and existing customers.

Call us now for enquiries

01296 668899 sales@garrardwindows.co.uk

www.garrardwindows.co.uk