Morley Glass & Glazing Announces 22% Annual Growth 7
Euroglaze Puts Together A Perfect Composite Door Spec 39
Customade Group Up For Record Number Of Industry Awards 69
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CONTENTS WINDOW NEWS
W INDOWNEWS THE LATEST INDUSTRY NEWS
TRADE NEWS 4
INDOW NEWS WGERALD 33 DEAR INDUSTRY DIRECTORY PEOPLE 26
PRODUCT NEWS 36
MACHINERY 53 THE LATEST INDUSTRY NEWS
ON-SITE 54 MARKETING / INTERNET
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Cover picture: The Rise Of Aluprof In The UK page 10 WINDOW NEWS OCTOBER 2019 3
Mackenzie Glass Sees 20 Per Cent Growth In
Turnover In First Full Year Of Trading
gramme has included the purchase of a new Bottero 515LAMe laminated glass cutting table, delivered in July 2018 with an accompanying loading table, which gives Mackenzie Glass the capacity to handle 4.5m X 3.2m laminated sheets. “It’s not just the capacity that the Boterro gives us”, continued Mark. “It’s also the reduced heat up times – these are 90 seconds compared to 8-minutes before – which allows us to bring more flexibility to and to reduce our lead times. “We also introduced the capacity to cut fire glass in-house, which has also reduced lead times, which has proved important with the addition of Pyroguard to our offer.
Mackenzie Glass has reported growth in turnover at 20 per cent in its first full year trading under its new management team and as part of the newly created Cornwall Group. The independent glass merchant also said that it had seen a ‘Modest return to profit’, attributing growth to increased demand for laminates and the expansion of its product range, including the launch of a second line of fire-rated products. Mark Herbert, Joint Managing Director, Mackenzie Glass, said: “We started off in 2017 with a business that was turning over around £5million a year. We’ve taken that so that in June at the end of our financial year our turnover was topping £6million
ply of cut-to-size laminate and our new partnership with Pyroguard, which gives us a second leading fire rated glass range, in addition to our offer from Pilkington.” Mackenzie Glass was formed at the end of 2017 as stand-alone business and vehicle for the acquisition of Pilkington Bristol from NSG. It supplies more than 300 tonnes of glass each month. This includes a comprehensive range of products from Pilkington as a Pilkington Regional Partner, plus as an independent merchant, other float glass suppliers including Saint Gobain, Guardian, AGC and most recently, Pyroguard.
“We’ve picked up some new customers along the way but for the most part growth has been driven by the expansion of our product range.
Acquisition has been followed by an investment programme which has included the expansion of its product and service offer; the purchase of a new fire saw, CNC, specialist lorries as well as, major investment in new IT infrastructure and its apprenticeship scheme.
“This has included increased sup-
Its headline investment pro-
4 WINDOW NEWS OCTOBER 2019
“We’re fiercely proud of our relationship with Pilkington. Pyrodur and Pyrostop are market leading ranges. The addition of Pyroguard, however, gives us a broader reach and the ability to supply a second market-leading brand.” Glass shortages in the last 12-months also according Mackenzie Glass further buoyed its growth. “We were largely unaffected because of the relationship that we have with Pilkington and other leading glass suppliers this helped us to resist the need to follow other independent merchant and import glass from non European suppliers. “The first half of this year so far has been perhaps a little tougher and clarity on the UK’s future relationship with Europe is now desperately needed. “I’m confident, however, that we have the right infrastructure and people in place – and hopeful, that when that clarity comes, it will release a latent demand for product.” www.mackenzieglass.co.uk
24/7 Service From Norseal
With Self Serve
Quickslide Rolls Out Double Shift Patterns In Response To High Demand West Yorkshire based fabricator, Quickslide, has announced that it has rolled out double shift patterns throughout its factories, a move that is designed to further improve its service offering, as well as ensure it is best placed to cater for a significant upturn in sales orders for all its market leading products.
Quickslide, which manufactures a complete range of PVC-U and aluminium windows and doors, first introduced a double shift working pattern in January 2019 due to high demand for its authentic, high-performance heritage style vertical sliders. The company reports that this has proved to be highly successful and has enabled it to further enhance its service to trade partners by offering improved lead times, even during particularly busy periods. And now that the increased vertical slider production has proven to be so beneficial, Quickslide has expanded the option of double shift patterns to both its aluminium and PVC-U casement facilities, giving the company the ability to uplift capacity – factory wide – as and when it is required.
Tom Swallow, Sales & Marketing Director commented: “With a double shift pattern operating in our vertical slider facility, we were able to offer a low cost three-day express lead time on a selection of our VS products even during our busy summer months. This allowed us not only to sustain a competitive advantage within the wider industry, but also means that we are now well prepared for periods of high-volume output later in the year as well. “By extending the option of double shifts to our other factories, we are now also very well positioned to respond to the demand for our aluminium offering, which has been bolstered by the ongoing upturn in popularity for aluminium products. Furthermore, should the need arise, we can now significantly increase the output of our new range of Deceuninck PVC-U products that were introduced earlier this year, and which include the 2800 Storm Sash casement windows and doors, Slider 24+ sliding patio doors and G-Award winning Heritage flush sash windows and doors.” www.quickslide.co.uk
Door seal specialist Norseal has launched Self Serve, giving Norseal customers 24/7 access to a host of online services including online ordering, live order status, account information and pricing. Norseal Self Serve gives customers around-the-clock access to the company’s range of intumescent, acoustic, smoke and weather seals, plus its wide selection of ancillary products including fire-rated glazing, electrical and plumbing solutions, fire rated ventilation, letter plates, door viewers, threshold plates, weather seals & finger protection. As well as placing and repeating orders online, Norseal customers can log in to check prices, verify the status of their orders, download invoices and statements, and see their credit status at any time, making Norseal the easiest, most convenient seal company to do business with, claims the company. Added to its first-class delivery service – orders placed before 4:30pm will arrive next working day before noon as standard – the new Self Serve facility makes dealing with Norseal a breeze. www.norseal.co.uk WINDOW NEWS OCTOBER 2019 5
Clearview Glaziers Are Ahead Of The Game With Stellar mercial sectors. It has a strong online presence to support its sales and marketing activity and has two websites, www. clearviewglaziers.com, which has a domestic focus and www. clearviewbuyonline.co.uk, which targets the trade and DIY sectors.
Stability The Glass and Glazing Federation (GGF) has released its Annual Report 2019 reporting on the activity and performance of the Federation for the year ending 31st December 2018.
The report covers a year that saw the GGF gain a record 67 new members during a year of change, influence and preparation as the regulations and standards came under Government scrutiny due to the inquiry in the Grenfell Tower fire tragedy and the UK’s pending exit from the European Union. The GGF’s increased support for consumer-facing members was evident with MyGlazing.com achieving record audience numbers of over 200,000 homeowners. In addition, the report also highlighted the outstanding background work of the GGF technical team and the ongoing political activity the Federation carried out during the period. The accounts yet again showed the organisation’s formidable financial strength and stability. John Agnew, GGF President commented, “Following a difficult transitional year, the GGF has ensured it maintains its position as the leading trade organisation in the industry.” www.ggf.org.uk 6 WINDOW NEWS OCTOBER 2019
In June, Clearview Glaziers were one of the first fabricators to manufacture Stellar, the brand new aluminium window and door system from Epwin Window Systems. Four months on, Robin Squibb of Clearview Glaziers is delighted with the results and reports: “We have found the Stellar window and door system a breath of fresh air to fabricate. It seems like aluminium windows should have always been this way. No horrible adapters everywhere just clean, neat lines. It really is straightforward to manufacture. We are delighted.” But it isn’t just the fabrication process where Stellar is delivering for Clearview. Robin said: “We have offered our customers choice between some of the highest branded names in the aluminium game, but they have chosen the Stellar system every time due to its clean, modern aesthetics. This has put us way ahead of the competition and in a crowded market, this is great news for our business and our customers.” Clearview Glaziers is based in Peterborough and works in the domestic, trade and com-
Stellar was designed from scratch to deliver the next generation of aluminium windows and doors with no compromise. It is aimed at the retail and light commercial sectors and, as Robin reports, has everything those sectors demand. For example, it has the slimmest sightlines on the market – it’s at least 30% slimmer than the main competing systems and has a 12% larger glass area. Plus, it’s the only aluminium system on the market to offer a Fully Flush Casement Window, with flush lines inside and out, says the company. As Robin and his team are experiencing, the system was designed to be simple and easy to manufacture and install. For example, it’s a unique patent-pending pre-gasketed system that saves up to 20% on fabrication time and has patent-pending knock-in beads that speed up glazing and leave a clean gasket line on the inside. Robin concludes: “As a company we are aiming to try and make our aluminium products as large as our PVC-U offer. We feel confident that we will achieve this because of the quality of Stellar and the support of Epwin Window Systems.” www.stellaraluminium.co.uk
Morley Glass & Glazing’s Leeds-based factory, where the business manufactures around 2,400 integral blinds every week
Morley Glass & Glazing Announces 22% Annual Growth
Specialist integral blinds manufacturer Morley Glass & Glazing has reported 22% growth in turnover in the past 12 months.
in Italy and offer the full range of ScreenLine blinds to UK customers both for residential and commercial projects.
The successful £18 million company is the largest manufacturer of sealed units with ScreenLine® integral blinds inside in the UK. It provides its customers with free delivery in just 10 working days, as well as full technical, marketing and aftersales support.
“This recent success follows previous annual rates of growth of 22% and 23% in 2018 and 2017 respectively and we’re aiming for a further 20-25% growth next year. Our consistent growth demonstrates our commitment in our high-quality manufacturing processes, our investment in marketing and customer service and also reflects the increased demand from homeowners and commercial developers for integral blinds – particularly for bi-fold and sliding patio doors. Our focus is on delivering added value to our customers who can rely on us for the best quality products and the best service.”
Commenting on the growth of the company, managing director Ian Short says: “We’ve been in business for 21 years and have a huge amount of expertise and experience in manufacturing UniBlind® sealed units with integral blinds inside so customers can be confident that they will receive the highest quality products. We’re manufacturing around 2,400 integral blinds a week so have become real specialists. We have a close working relationship with Pelini
One of the latest service improvements Morley Glass & Glazing is introducing is online order tracking giving customers live updates on
the manufacturing and delivery status of their Uni-Blind® sealed units with integral blinds inside. Morley Glass & Glazing’s UniBlinds® range provides the widest choice of integral blinds in double and triple glazed units, with all manual, solar and motorised versions available in the industry’s shortest lead-time of 10 days from 11am any Friday, says the company. The business states it also provides unrivalled technical support for Uni-Blinds® customers too, being the only UK supplier of integral blinds to have dedicated customer support engineers on the road. According to Morley Glass & Glazing, it stocks the largest range of ScreenLine® system spare parts in Europe with £1 million of ScreenLine® components available within 24 hours. www.morleyglass.co.uk WINDOW NEWS OCTOBER 2019 7
Patiomaster North West Sees Strong Demand
For Triple-Track Patio Doors PatioMaster North West has reported strong sales growth for Triple-track patio doors in the last twelve months. Phillip Cresswell, Sales and Marketing Manager for the North West PatioMaster division, said: “The trend for wide apertures and large expanses of glass has never been stronger. We have seen a constant demand for Triple-track doors as installers take advantage of the growth in the market from homeowners looking to create the openhouse feel that is so on trend and which a Triple-track patio door can deliver.” The Triple-track door offers 25% more open space compared to a conventional sliding door and has the option of having two or four sliding sashes that stack neatly behind each other when opened without encroaching on the inside 8 WINDOW NEWS OCTOBER 2019
or outside of the property. It has a maximum aperture of six metres, making it the perfect solution for bigger projects. There’s also the added benefit of having stainless steel tracks that mean the doors open in a smooth single motion and have fewer moving parts than on bifold doors. The PVC-U construction and the choice of 28 colours and finishes, including grained and flat textures, plus the choice of white, gold, brass, chrome, black or silver handles mean the doors sit comfortably in more UK homes. Installation has been designed to be straightforward and simple. Features such as edge-located rollers mean easy adjustment and the door system works perfectly with standard cills and frame packers. There
is also a mechanically jointed version for hard to access locations. Part of the expert PatioMaster network, PatioMaster North West is based in Lancashire and serves a wide area from North Wales through Merseyside and all the way up to Carlisle. Installers will find the North West operation a professional, knowledgeable and friendly team who pride themselves on the quality of the patio doors they manufacture. Phillip concludes: “As part of the PatioMaster network we have a commitment to providing bespoke, precision made patio doors. We offer a rapid order turnaround with superb technical and product support. And for where additional peace of mind is a requirement, we offer a Secured by Design accredited door option too. The Triple-track door is a superb product and there has been more consumer interest in this product than anything previously, so we are not surprised that the demand for this product continues to grow.” www.patiomaster.co.uk
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The Rise Of
Aluprof In The UK Established in the UK in 2006, Aluprof has grown in the UK to become one of the major players in the UK facade industry. With so many active facade systems companies operating in the UK, how did Aluprof succeed in taking a sizeable portion of the UK market? Wojciech Brozyna, MD of Aluprof UK, answers some of these questions:
So why break into the UK market when it was so well-established back in 2006? “In Poland we have always viewed the UK as a challenge for us, we knew that it would not be easy to set up and gain projects from a virtually unknown system such as ours. We had the benefit of logistics behind us, as we were already exporting from Poland to several other European countries and believed we had a good grasp of product delivery, 10 WINDOW NEWS OCTOBER 2019
offering an on time and complete order fulfilment. Added to the logistics, we had won several awards for our systems in Poland and believed that our product range could take on any other system currently available in the European market at that time. “The market crash in 2008 possibly helped us grow as fast as we did in the early years as fabricators in the UK looked for alternative systems which were a little more competitively priced. At this time we were ready with stocked product in Poland and planning two deliveries per week to the UK. As a result specifications were switched to Aluprof, we delivered on our promises and these early adopters of Aluprof systems continue to be valued customers today.” How did you penetrate the UK market in the early days being
virtually unknown? “We decided to send a small team over from Poland, which included myself and several other employees who knew our systems very well. We then interviewed and took on a small team of enthusiastic people who could also see the benefits in our systems and services. It is these early members of staff who promoted our systems and helped us gain our first projects. The majority of the original staff are still vital members of our team today. “To create awareness, we joined several associations in the UK and supported their meetings and events. Our approach was quite simple, we believed that our systems could stand up alongside any other system and perform as well, if not better than our competitors. We revealed the credibility of our offer which was enthusiastically accepted in the UK by specifiers and facade companies. The UK has always had a passion for European style systems and we did not disappoint!” Motel One – Glasgow
TRADE NEWS How have you kept up with the growth of Aluprof in the UK? “When we were looking at the UK back in 2005, we decided that a central base for our office and warehouse facility would be preferential, so we decided to settle in the Manchester area which gave us close access to all the major conurbations across the British Isles. From our initial offices and warehouse in Norman Road, Altrincham, we moved seven years ago to a new, larger unit at Altrincham Business Park. “Whilst we do carry some stock material in our Altrincham warehouse, most projects are supplied direct from our huge warehouse facility located in Bielsko-Biała. With just a two day shipping window, we continue to supply complete orders across to the UK on a weekly basis.” “In order to keep up with the growth and support our customers, four years ago we started to offer fabricated product as well as systems. This has gone down very well with our customers, as it has allowed them to take on larger projects and at the same time eased their own fabrication programming.” How have you persuaded specifiers to use your range of systems? “We have done little advertising and have relied on word of mouth and regular presence in the press by way of PR and editorial promoting our constantly growing portfolio of projects, however, the growth would not have been possible without our dedicated, customer facing, technical and procurement teams. With their extensive knowledge of the UK industry we communicated our strengths and most importantly, met our promises of support and delivery times. We also have an experienced back office team and R&D facility in Poland who offer a package of technical sup-
port. Honouring site deliveries with our fabricators has put us in place for future work on many projects and something we have capitalised on. “One of the growth systems in our portfolio has been our fire rated windows, doors and curtain wall systems. When we brought these systems to the UK, the market for fire rated aluminium systems was in its early growth cycle. By introducing these systems to specifiers, where there was a project requirement, has enabled us to range build with our other non-fire rated systems which offer a perfect match keeping the all important glazing sight-lines. I believe we still lead the field in this technology as currently we are the only systems company in the UK that can offer a cap-less fire rated curtain wall system, our MB SR50NEI EFEKT which is tested to EI60 and certified by Certifire warrington. What are your future plans for the UK “We have plans to double the offices and warehouse space this year in Altrincham to provide a showroom and media centre for specifiers. Together with this facility we also have an active office and ‘drop-in’ showroom at the Business Design Centre at Islington to support our growing number of specifiers using our systems in the South East. We also regularly interview for new staff as we continue to expand our team. New systems are also in the pipeline, some dedicated to the UK, but you will have to keep an eye out in the media for the launch of these new systems and services. I would say that we continue plan for future growth and strengthen our position as a strong, reliable supplier despite the UK being in uncertain times. www.aluprof.co.uk
Survey Results Show
Thermoseal Group has announced that the outcome of the Group’s 2019 Customer Satisfaction Survey has been outstanding, with 96% of customers rating their overall experience with Thermoseal Group as Excellent. With now 40 years supplying to the glass and glazing industry offering an ever-growing range of over 2,500 insulated glass (IG) components – most of which are now manufactured by the Group in the UK – Thermoseal Group supplies to customers in over 27 countries across 5 continents. Its UK and Export Customers were given a short Customer Satisfaction Survey requesting a rating on the service that they receive from all contact with Thermoseal Group. The survey also included a series of questions prompting feedback on its teams, product offering, as well as an indication of what customers would like to see from Thermoseal Group in the future. The survey was completed by approximately 10% of the Group’s customer base offering a representative sample of UK and export customers being serviced by all of its UK depots. www.thermosealgroup.com WINDOW NEWS OCTOBER 2019 11
Hodgson’s Firestrip 30 Excels In Latest Test Firestrip 30 from Hodgson Sealants has again excelled, amassing an impressive 47 minutes in their latest BS EN 1363-1:2012 test for a 30-minute fire rating. The company is again backing Fire Door Safety Week with their range of products for the fire protection market for sealants and tapes including Firestrip 30. This intumescent strip sealant is also covered under the British Woodworking Federation BWF Certifire Scheme Certificate No. CF297 for use in timber screens and doors for periods of 30 min-
utes fire resistance and Hodgson Sealants has carried this important certification since 2002.
Firestrip 30 has a 12-month shelf life and is quick, clean and easy to apply and the excellent high tack surface provides good adhesion. Product testing is paramount at Hodgson Sealants and so this product has been tested with a wide variety of non-insulating and insulating glass types and can be overcoated with paints and decorative wood stains. With fire door testing still very
Haffner Murat To Supply Fom Industrie Aluminium
Haffner Murat has just announced it will be supplying Fom Industrie aluminium fabrication machinery. Dave Thomas, Haffner Murat’s Managing Director, said: “Fom Industrie offers the state-of-the-art in aluminium automation machinery. By working with Fom, we’ll be able to offer even more choice to fabricators looking to make the most of the growing opportunities in aluminium.” 12 WINDOW NEWS OCTOBER 2019
Italy’s Fom Industrie is part of the worldwide FomGroup and has an outstanding product offering. Dave commented: “The scale of Fom means they are able to keep a wide range of machines in stock at any one time. Furthermore, there’s often a rapid deployment time, so customers can be up and running quickly. The technical support on
high on the agenda for the construction industry, the latest information from the Fire Door Alliance makes for good reading and reports that ‘All timber fire doors which underwent fire-resistance testing by the Ministry of Housing, Communities and Local Government (MHCLG) were found to have met required standards, exceeding the minimum 30-minute burn time requirement, with one door resisting flames for as long as 59 minutes when opening away from the furnace.’ www.hodgsonsealants.com offer is also exceptional – Fom invests in regular training and updates for its staff – and it shows.” Fom Industrie machinery complements an already impressive machinery line up from Haffner Murat. It is the sole UK agent of Haffner Murat Machinery, which designs innovative and high quality engineered products at competitive industry prices. It is also the UK’s official agent for the Italian range of ITALMAC aluminium fabrication machinery, which combines the latest technology with skilled engineering. And alongside its new machinery ranges, Haffner Murat also offers high quality reconditioned machinery. Finance packages (subject to status) and part exchanges are available to help fabricators invest for the future of their business. The company has a team of seven service engineers with experience of the Fom Industrie machinery range to support their growing customer base. www.haffnermurat.com
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The Garnalex team review the new system
New ‘Ambassador’ Workshops Reveal The Garnalex Way Garnalex has announced a December start date for its first fabricator and installer ‘Ambassador’ Workshops. The company claims the new Garnalex aluminium window and door systems are significantly different from previous and current generations of aluminium systems in the way they are fabricated, installed and sold. Attendance at one of the workshops is an opportunity for 14 WINDOW NEWS OCTOBER 2019
fabricators and installers to hear about the Garnalex Way, have a tour of the new state-of-the-art Garnalex factory, and be one of the first fabricators and installers in their area to sell Garnalex. Attendees will learn more about the £9m (to date) investment in the factory and, says Garnalex, learn how Garnalex’ advanced window and door systems will transform the market for aluminium residential windows and
doors. Further investment is planned. The factory will start extruding aluminium profiles for trade customers this October and its own product range later in the year. According to the company, Garnalex will be one of only two or three UK-owned systems companies that extrudes its own aluminium, and the only one that makes its own complementary plastic components. Garnalex Marketing and Sales Manager Eilidh Hudson, who will be hosting the Ambassador Workshops, says: “We’ve been working on the state-of-the-art factory and the new window and door systems in parallel, so everything comes together for the launch at the end of Q1 2020. The fabricators and
TRADE NEWS installers who will fabricate, install and sell them are a key part of the launch, but they will not be able to fabricate them in the way they’ve been used to, which is why we’re running these workshops. The windows and doors are designed to be easier, faster and all-round better than any aluminium systems they’ve seen before, but fabricators will need to use different tools to fabricate them, and fabricators and installers will need to be trained in them and in our
bespoke Garnalex software. “There will be technical information and prototypes to see,” continues Eilidh, “and presentations and discussions with the technical team. Attendees will also hear about the thinking behind the factory, which has been designed to be many times more efficient than extrusion factories they’ll have seen. Tool or die changes, for example, are six-times faster than worldclass best-practice manufac-
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turing ‘SMED’ (Single Minute Exchange of Dies) aspires to. Why? Because less factory downtime, means more extruded profile in stock and shorter lead times. Garnalex aims to set new standards in service and support, delivering aluminium profiles in PVC service times. It’s #AluminiumButNotAsYouKnowIt!” To book a place on the Ambassador Workshops email Eilidh. Hudson@garnalex.com. “The continued success that we have achieved over the years has been due to our ability to expand and diversify, providing the industry with the kind of quality products that they demand,” says Paul Ford, Abcell Managing Director. “Adding AluK aluminium to the range of products that we fabricate provides our trade customers with an even greater choice. As the designer and engineer of high quality, reliable, performance driven aluminium systems, AluK is recognised as a global leader in the market and their products fit perfectly with the rest of our range.” Abcell are fabricating the full AluK range, including Infinium ultimate slim sliding doors, Luminia bi-fold and lift & slide doors, the full suite of Optio windows and doors, as well as verandas, curtain walling and ground floor treatments.
For more than a quarter of a century, renowned Birmingham fabricator Abcell has established a reputation for manufacturing a range of high-calibre products direct to the trade – and they have now added AluK aluminium windows and doors to their impressive suite. Already producing and supplying a host of specialist products, including The Global Conservatory Roofs, Guardian™ Warm Roofs,
Warmcore Bi-Fold Doors and Stratus Lantern Roofs, this new partnership means that Abcell can now offer its trade customers an even greater range of top-quality windows and doors. Operating from its 100,000 sq ft state-of-the-art manufacturing facility, Abcell also fabricate insulated glass units for window and doors, as well as a wide range of ancillary products.
Paul says: “Not only is the AluK range designed to offer high performance, but it also incorporates stunning style and we’ve already had a fantastic reaction from our customers. We look forward to a long and successful partnership.” Abcell offer fast turnaround times on every product they manufacture, along with a reliable free delivery service throughout the UK using their own fleet of vehicles. to www.abcell.co.uk WINDOW NEWS OCTOBER 2019 15
Military Training With A Difference
When Nick Bailey was appointed to the role of Business Development Manager at Business Micros recently, he probably wasn’t expecting one of his first presentations to be at Dalton Barracks near Abingdon addressing a room full of senior army personnel.
But that’s exactly what happened when he was invited to speak at 4 Regiment Royal Logistics Corps’ Leadership Day and give an insight into how civilian organisations like Business Micros develop their staff.
Nick was one of the few speakers at the event not from a military background, so his perspective on managing and empowering staff was particularly well received. He spoke about the supportive culture at Business Micros and the emphasis placed on empowering staff and encouraging self-management of time and responsibilities. He said: “We take a very different approach to leadership than they do in the army, but I think we work just as hard to identify and develop our talent. We also offer huge amounts of support and encouragement which translates into a high calibre team and long-term retention of valuable staff. “The feedback from the army personnel who attended was very positive and I found the experience useful, learning from the other presentations which were focused on mentorship and understanding generation Z.”
Stoke-On-Trent Window Company Creates
Four Jobs As Business Expands A Staffordshire window company has created four new jobs after winning £1million worth of business.
has led to a new addition to the Basnett family in the form of Razor, a German Shepherd.
Target Windows, which has offices in Stone and Uttoxeter, has hired a contracts manager, admin assistant and showroom assistant over the past few weeks and is currently looking for an order processor to join the team.
Mr Basnett said: “We were at Kenilworth Dogs Trust having a site visit when I saw him out of the corner of my eye – I text my wife, Jane, and within a couple of weeks he has ended up at home. He just gave me the look and he’s now settled with our other dogs.”
Director Guy Basnett said: “It’s been an exciting year for Team Target and we’d like to thank our customers for their continuing support. We have won nearly £1million worth of business in the first six months of this year, which has enabled us to further expand.” Target Windows has just begun 16 WINDOW NEWS OCTOBER 2019
installing bespoke uPVC doors in bird enclosures at Chester Zoo following another contract win. The firm has also become a key supplier for charity The Dogs Trust and has installed specialised doors at kennels across the UK. “We love animals, so we really enjoy these jobs,” added Mr Basnett. In fact, the work with The Dogs Trust
Razor is the newest member of Team Target. He joins contracts manager Stephen Moulton, from Crewe, admin assistant Jade Austin, from Blurton, and showroom assistant Paula Wood, from Uttoxeter. www.targetwindows.co.uk
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MD Of Trims And Things:
“I wouldn’t Be Where I Am Without Freefoam.” After 25 years of trading, Yorkshire-based Trims and Things has grown to be a market-leading supplier of PVC-UE roofline products and building plastics. The company prides itself on its experience-based knowledge of products, so Freefoam’s continually evolving range of products and support have been a perfect fit – and the starting point for a twenty-year relationship. John Gough, Managing Director of Trims and Things, explains: “We’ve been using Freefoam exclusively since June 1999. We used another supplier for years, but the quality of its products had been starting to deteriorate and when we moved premises, it was an ideal opportunity to switch to Freefoam.” This year sees John set to retire after more than 25 years at the helm of Trims and Things. He has seen many changes in the industry, but 18 WINDOW NEWS OCTOBER 2019
praises Freefoam’s ability to adapt and meet customers’ demands while always maintaining the high quality of its products and service. “Freefoam has always been a progressive company and very good at listening to its customers. It was one of the first manufacturers to respond to the demand for colours and Anthracite Grey really kicked things in to gear. Offering a complete roofline package was a game-changer, and Freefoam’s product guarantees have steadily increased to today’s lifetime guarantee on white products. We’ve rarely needed to replace its product, but when this has happened, Freefoam had no qualms about providing a replacement and reimbursing the fitter for the installation. Similarly, Freefoam bent over backwards to resolve an issue I was having with deliveries at one point – they understand no-one can afford to disrupt an installation.”
John also points to the impact of technology and the internet on customers’ product knowledge as a major change in the industry. “People now are much more product-aware. Installers and even DIY-ers want to pick your knowledge on what, where and how to fit products, and it’s surprising how aware they are of the pinking problem. This means we need to be more aware too, and Freefoam is great on this front. I know if a customer came in wanting more specific details about a product, Freefoam could provide a full technical data sheet the same day. Even when you’re not directly on the phone to them, the marketing support is very useful – it’s helpful to have something you can give to customers.” “I wouldn’t be where I am without Freefoam. Its product range and support have helped Trims and Things to grow and thrive. The product is right, the support is right, and the company is right – you can tell Freefoam’s values are central to what they do. With Freefoam, I get the sense the company cares. That is rare amongst suppliers.” www.freefoam.com
Ironmongery By Well-known fabricator Roseview Windows has more than doubled the capacity of its Incarnation secondary glazing brand, by expanding into a new factory. Previously Incarnation operated from 2,500ft2, but now half of a new 11,000ft2 facility has been dedicated to manufacturing aluminium secondary glazing. The company has also invested more than £100,000 in new machinery and tooling, helping to meet rapidly growing demand. Paul Bygrave, director at Roseview Windows comments: “We started manufacturing secondary glazing seven years ago, largely as a service for our sash window customers. The idea was that we could help them win business on heritage projects where replacement windows weren’t permitted. “Since then interest in the heritage market, and thus demand for secondary glazing, has grown enormously. We were struggling to cope in our previous space so we took the decision to take things to the next level. “Secondary glazing is a traditional
product that hasn’t changed much in the last 40 years. Only a handful of companies made it, which has sometimes been reflected in poor customer service and lead times. Through this expansion we’re able to bring the Roseview philosophy to a product area that had gone a little stale, manufacturing high quality heritage products for trade and commercial customers, backed up by excellent service and technical backup.” The other half of the facility close to Roseview’s Buckinghamshire base has been set aside for new developments coming in 2020. Roseview managing director Richard Burrells comments: “Along with Incarnation’s expansion, we have exciting plans for our Rose Collection sash windows next year, including the launch of a new model. The extra space available at our new facility will help us to deliver those plans and increase overall capacity without interrupting our already busy production line.” For more information on Incarnation secondary glazing or Rose Collection sash windows, visit www.roseview.co.uk
From The Anvil
Hailsham-based trade fabricator Tradesmith has added a new, premium range by specialist ironmonger ‘From the Anvil’ to its extensive hardware collection. Tradesmith offers a wide choice of hardware sourced from suppliers including greenteQ, Ultion, Sweet, Romatapola from the Residence Collection, Traditional Window Fittings and Ingenious Locks. The latest addition includes hand-forged matching handles, knockers and more in a variety of finishes suitable for period properties through to highend contemporary new builds.
Tradesmith MD Mark Hutchinson comments: “From the Anvil’s quintessentially beautiful, handmade hardware really allows installers to stand out from the crowd. The new range even includes hand-forged items for true character. Traditional methods of shaping the base metal, using fire and an anvil, means that each piece is a work of art; unique, but also offering strength, security and durability that match the highest specifications.” www.tradesmith.info WINDOW NEWS OCTOBER 2019 19
Window News TV has been designed to showcase supplierâ€™s videos in an engaging way, with maximum coverage of the UK glass and glazing industry at a cost effective price. Window News TV has its own homepage with the videos categorised under three main headings: Instructional, Products and Corporate. There is a prominent link from the main Window News homepage to Window News TV and our twice-weekly Newscasts also highlight the latest videos contained within this important area of the website. All videos are tweeted out to Window Newsâ€™ industry leading twitter following once going live on the website
Should you choose, you can also include your video within a half or full page advertising space within the monthly online Window News magazine, which will contain a live link direct to the video. Having invested the time and money into producing a polished video, let Window News take it to the audience it deserves! For more information please contact us in one of the following ways: Call Gerald Batt on 01255 850245, email gerald@ windownews.co.uk or complete the enquiry form on the Window News TV homepage www.windownewstv.co.uk
Industry Bowled Over By 2019 Glazing Summit
Almost 350 industry leaders descended on Edgbaston Cricket Stadium and Conference Centre for the 2019 Glazing Summit – and were hit for six by the event.
Keynote speakers included Adrian Webster, one of Britain’s leading speakers on business, sales and customer service, and RBS Bank Director Neil Parker, a leading UK economist and market strategist. The audience were also able to get involved and ask the panel22 WINDOW NEWS OCTOBER 2019
“We’d like to thank our 23 sponsors and partners, especially our headline sponsors the GGF and our technical partners Yale, without whom it wouldn’t have been possible to put on such a wonderful event.” The Glazing Summit was so well received that it was announced at the end that it will become an annual event, with preparations for 2020 already underway.
The Summit, in its second year, attracted installers, fabricators and suppliers from all over the country. They heard 25 speakers from some of the industry’s most influential companies discuss some of the biggest industry issues, including sustainability and recycling, navigating Brexit, fire regulations and accreditations, innovation and smart technology, and tackling the skills shortage.
help better shape the future of the industry.
lists questions thanks to interactive app, Slido. In the evening it was the turn of the Leaders Dinner, which saw 200 VIPs enjoy an evening of fine dining and networking, with after-dinner speaker and Olympic gold medallist Roger Black MBE gaining rapturous applause. The conference was organised by Insight Data and Purplex Marketing and CEO, and Glazing Summit founder, Andrew Scott said: “We are delighted to have brought more than 300 industry leaders and 25 expert speakers together to connect and share their experiences and ideas to
“The Glazing Summit shows that the industry needs a platform for CEOs and business leaders to come together and share ideas, thoughts and opinions on all the biggest issues it faces,” added Andrew. “And that’s why we are going to make it an annual event, with Glazing Summit 2020 taking place at the same venue next year.” The 2019 Glazing Summit was so popular it was also trending on Twitter throughout the day. For more information, visit www.glazingsummit.co.uk
CDW Systems To Manufacture Crown
And Dualframe Door Sets Following Sapa: Technal Kit Products Withdrawal Following the recent withdrawal of Sapa: Technal’s popular kit products, Gloucester-based aluminium fabricator CDW Systems is pleased to announce that they can now manufacture fully-fabricated Crown and Dualframe door sets. The trade and commercial fabricator, which is part of the East Manor Group, will now offer customers Dualframe and Crown residential doors, Crown sliding folding doors and Crown patio doors – all manufactured from bar-length aluminium. The move is designed to end the uncertainty for installers, ensuring the continued supply of quality door sets with competitive prices and product lead times. Richard Smith, Technical Director at
expect from CDW Systems. “Along with competitive prices and lead times, our new range of fully fabricated doors are available with our comprehensive pre-sales support and technical back-up, ensuring customers are ready and able to meet any project requirement. CDW Systems comments: “Following extensive internal trials, we are absolutely delighted to offer our customers fully fabricated Crown and Dualframe door sets. Whilst it’s unfortunate that Sapa: Technal have withdrawn kit products, we are really pleased that we’ve been able to provide an alternative solution, one which sits at the right price point and also offers high-quality products that customers have come to
“Price lists and online order forms will soon be available on our new website (www.cdwsystems.co.uk) and we are already taking orders from our existing and new customers.” For more information regarding the order forms, pricing structure and product lead times, please contact a member of the CDW team directly.
Quickslide Promotes Innovative Safety Products
During National Home Security Month
This October, window and door fabricator Quickslide are proud to announce their status as ongoing supporters of National Home Security Month (NHSM); a campaign aimed at raising awareness around the importance of home security.
vertical slider now comes with the Secured by Design accreditation as standard. This is of particular note, as it used to be something customers had to pay an additional fee for, on top of PAS24. Now the two upgrades have merged together.”
Back for a seventh year, NHSM addresses a variety of safety related topics, offering advice and guidance on everything from smart locks, apps and cameras to high quality security furniture for doors and windows. During the month, Quickslide are keen to impress the heightened opportunities for installer customers to utilise the campaign to garner additional interest from homeowners by promoting their range of standard security features included on all products.
Ever keen to remain one of the leaders of innovation, Quickslide has recently changed its standard hardware on all aluminium sliding doors, with the handle now also benefitting from PAS24 approval. This development comes just ahead of an anticipatory introduction of a bifold which will also meet the flagship standard, with this pending new addition also meeting the PAS24 requirements for new builds when paired with a laminate glass upgrade.
“National Home Security Month
gives installers a great introduction to conversations about home security and the most appropriate products for keeping families and possessions safe,” explained Quickslide’s Marketing Manager Sandra Berg. “Since last year we have invested heavily in ensuring that our doors and windows meet greater security standards at no extra cost. For example, our PAS24
www.quickslide.co.uk WINDOW NEWS OCTOBER 2019 23
At BRAC VEKA Recycling’s Simon Scholes explains the recycling processes to Councillor Gill Mercer and Peter Bone MP, during their visit to the company’s new Headquarters at Wellingborough.
VEKA Recycling Hosts Local Politicians At New HQ
The glazing industry is now being represented on the Building Regulations Advisory Committee (BRAC) which advises the Secretary of State in England on making Building Regulations and setting standards for building design and construction. This is welcome news given the upheaval around Building Regulations since the Grenfell Tower tragedy and the overall state of the construction industry. Chairman at Certass Ltd and Certass Trade Association, Jon Vanstone, says: “It is high time that glazing is represented at this level, so that our industry concerns, and achievements, can be shared at Government level and be considered properly with changes to Building Regulations. “Glazing is such an integral part of a building to get right, so it’s only right that there should be a glazing representative within BRAC.” www.certass.co.uk 24 WINDOW NEWS OCTOBER 2019
Drawn by the prospect of the jobs and sustainable production VEKA Recycling Ltd is bringing to Wellingborough, Northamptonshire, local politicians made a visit to the company’s new headquarters to learn more about one of the area’s newest employers.
The town’s Member of Parliament Peter Bone, accompanied by Northamptonshire County Councillor Gill Mercer, visited VEKA Recycling’s new site, which was established on the town’s Finedon Road Industrial Estate early in 2019. During the visit they learned how the plant is to become the most advanced of its type in Europe when it comes fully on stream next year. Simon Scholes, VEKA Recycling’s Managing Director, who found the site and is responsible for its development, showed the politicians how old PVC-U window and doorframes together with virgin offcuts, are re-processed at the plant and recycled into new products, including new window frames. Whilst currently operational with a process that reduces frames and other component materials into reusable polymer for a wide range of uses, some refinement of materials
continues to be dealt with by VEKA Recycling’s other plants in Germany and France. By the end of the year the plant will significantly add to the processing capacity of VEKA Recycling Group, Europe’s largest PVC window recycler, which is already in excess of 60,000 tonnes annually, representing more than 3.5 million windows. With an investment expected to exceed £10 million when completed, the Wellingborough factory will be self-sufficient by the middle of next year. Simon explained that Wellingborough was chosen for its central location, telling the visitors that the site “fits the bill perfectly.” With 60 people employed currently, more jobs will be created when VEKA Recycling goes fully on line. The MP, a Conservative and dedicated Brexiteer, was delighted to hear that VEKA Recycling’s German owners were committed to investment in the UK, irrespective of the outcome of Brexit, commenting “I actually think that these Brexit problems are non-existent.” veka-recycling.co.uk
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WINDOW NEWS OCTOBER 2019 25
PEOPLE (12-14, 2020). Knight will be responsible for nurturing existing accounts, as well as identifying new areas to strengthen and broaden FIT Show’s proposition. Speaking about her appointment, Sarah Knight commented: “I have been a huge supporter of FIT Show since it first launched in 2014 – the fenestration industry was missing an industry exhibition until its launch. “I am very excited about my new role, which will allow me to build on the fantastic connections I have already made over the last decade working in the industry. I know the FIT Show has so much growth potential and cannot wait to get back out into the market and discuss all these opportunities with our clients, partners and prospects.”
FIT Show Strengthens Team With Sarah Knight FIT Show organisers have announced a key appointment to its business development team with the addition of Sarah Knight as commercial manager. Knight joins FIT Show from Mark Allen Group’s Glass & Glazing Products Magazine where she served as advertising manager for more than 11 years selling both print and online, as well as sponsorship for the upcoming Conservatory & Orangery Awards. 26 WINDOW NEWS OCTOBER 2019
Knight’s appointment will see her strengthen FIT Show’s business development team, working alongside account manager Freya Humphries, who has also taken up a new position on W Exhibition and Elements, and FIT Show business development manager, Rik Henderson. The appointment follows on from the FIT Show organisers’ announcement to revert the Show to an annual proposition, returning to the NEC next May
FIT Show falls within the newly established ‘design and build division’ within the Montgomery Group. FIT Show event director, Nickie West added: “We really are thrilled to announce Sarah’s appointment to the FIT Show team. I’ve known her for a long time professionally due to her work with GGP Magazine, and this will serve her well as we push on with our return to the NEC in 2020 and beyond. “Sarah couldn’t have joined the team at a more exciting time and we’re confident that her industry knowledge and experience, combined with her commercial acumen, will help us in our mission to secure the long-term success of FIT Show.” Occupying halls 2 & 3 at the NEC next May (12 – 14, 2020), FIT Show and Visit Glass will return with the same award-winning formula that has helped to establish it as the UK’s number one, award-winning showcase for the glass, glazing, windows, doors and conservatories sectors.
Senior Welcomes New National
Sales Manager Aluminium fenestration solutions provider Senior Architectural Systems has strengthened its technical sales team with the appointment of Steve Kendrick to the role of national sales manager. Steve has nearly a decade of experience working in the glass and glazing sector and is a familiar face to many, having previously worked with some of the biggest names in the industry. In his new role overseeing Senior’s regionally-based team of technical sales managers, Steve will help support and develop
relationships with new and existing customers across the UK working in both the commercial and domestic markets.
Real Aluminium Spearheads New Product Development
With New Appointment
With continued investment and strong revenue growth, Customade Group has announced the appointment of Tom Allen as senior product manager with responsibility for the group’s REAL Aluminium brand. The appointment of Tom will support REAL Aluminium in its mission to be the benchmark for aluminium in the UK and help the business to achieve its ambitious future growth plans. Tom joins Customade Group from a leading national home improvement company where has was head of product development across aluminium, timber and PVCu fenestration products. Tom has more than 15 years of product management and development experience with several established blue-chip companies, including the Construction Industry Training Board, Aviva and Carphone Warehouse. Tom will work across multiple sites within the
Customade Group. Commenting on his appointment, Tom said: “It’s great to be joining REAL Aluminium at such a pivotal time. The premium sector of the market is growing rapidly with more and more homeowners choosing aluminium for aesthetics, perfor-
Commenting on his new appointment, Steve said: “I’m thrilled to have joined Senior at what is such an exciting stage in the company’s growth. With an enviable portfolio of completed contracts in the commercial sector, Senior is increasing its share of the domestic residential market thanks to the launch of the new Ali aluminium doors and windows and this is one area that I am particularly looking forward to developing. I believe that Senior has one of the strongest product offerings available and with more new innovations in the pipeline, there is huge potential for new business opportunities for both ourselves and our customer base.”
mance, security and sustainability. REAL is already a market-leader and I’m looking forward to taking the brand to the next level with a structured development programme that will deliver products that are relevant to today’s consumers. We’re driven by innovation and I’m already looking at new additions and improvements to the REAL range. It will certainly be a busy and exciting time over the next few months!” Derek Thomas, head of demand generation at Customade Group, added: “REAL Aluminium has achieved sales growth of more than 10% ahead of the market this year, so it’s a real success story for Customade Group. We’re delighted to have bolstered our team with Tom’s appointment; his experience and skills will drive a series of new product and service developments and help REAL to cement its leading position in the industry.” Tom’s appointment, together with a number of key investments, are the foundation of a strong future for REAL Aluminium. www.real-aluminium.co.uk. WINDOW NEWS OCTOBER 2019 27
Edgetech Marks Passing Of Founder
Michael Glover It’s All Going Wells In The South West For
Zoe Wells has joined the Ultraframe Sales Team as Area Sales Manager Michael Glover (left) pictured with Lauren International founder, Dale Foland for the South West and West Midlands region. The role will see Zoe ensuring that Ultraframe customers Edgetech are sad to announce “Michael was first a family man the death of Michael Glover, the in her area receive the best service who was full of kindness, and company’s founder. and support possible to help with second an entrepreneur who was developing and growing their busialways looking for new solutions to nesses, as well as their partnerships Michael started Edgetech back old challenges. with the conservatory and extension in 1987, and was one of the key creative drivers behind what would “It was an honour to have worked systems specialist. become the company’s flagship with him for many years and to product – Super Spacer. Commenting about her new role, watch his vision become reality. My Zoe said: “Since starting my role condolences go out to Michael’s Super Spacer went on to help several months ago I’ve been family, colleagues and many transform world glazing, and has getting up to speed with the wide friends. He will be missed.” been fitted in tens of millions of range of Ultraframe systems and windows all around the world. support services and am now Erin Johnson, marketing director looking forward to meeting my cusfor Quanex, also commented: In 1989, Edgetech became part of “Michael was the visionary behind tomers, learning more about their Lauren International, but Michael businesses, and helping them to Edgetech and Super Spacer, and remained intimately involved in the his legacy lives on today through maximise the opportunities availbusiness. In 2011, the company able to them as part of our Ultrahis family and through his contribuwas bought by Quanex Building frame Partnership Programme.” tions to creating higher-performing Products. building products. Colin Noone, Sales Director at UlMichael leaves behind an amazing “After 30-plus years in the field, his traframe, commented about Zoe’s legacy of innovation, and a vision addition to the Sales Team, saying: invention is still making a tremen“On behalf of all at Ultraframe, we’re that’s helped shape the fenestradous impact in homes and buildtion industry into what it is today. delighted to welcome Zoe to our ings around the globe. On behalf Sales Team and we look forward to of Quanex and all of us who knew working with her to deliver new and Kevin E. Gray, CEO of Lauren and worked with Michael, our International and former Edgetech thoughts are with his family and exciting business opportunities for president comments: our customers in the South West.” friends.” 28 WINDOW NEWS OCTOBER 2019
The Future Faces Of
Gobain. Helen comments: “I am excited about the opportunities in Aperture’s future for us and for our customers. Matthew has built a strong team with varied experience but all of whom have one common goal – serving the customer. Aperture’s commitment to putting the customer first appealed to me and it’s a focus that truly spans every aspect of the company.”
The Aperture Group has been busy behind the scenes in recent months, investing in the future to ensure it has the strongest possible team heading up the business moving forward. The company is now pleased to announce that with a mix of fresh blood and industry pros, it has a formidable management team in place to achieve its ambitious growth targets while maintaining a strong customer focus.
Calibre Doors and Norvik New Build Business units. With an established background in the industry, including a position as Group MD of Masonite UK, Robin comments: “I am really pleased to be joining the new Aperture Group and I am particularly excited to be part of the team at this important time, helping to lead the business on a positive future path. I am also excited to be working with my new team of executive colleagues.”
Daniel Cox is Procurement Manager and Elliott Dawson is the Commercial Manager responsible for the Social Housing & Contracting Sector. Elliott adds: “I’ve worked in the window and door sector in sales and management positions for some years and consider myself to have a 360 approach to business. I look forward to applying this approach to the Aperture Group to generate real results for the company and our customers.”
“The new team has expertise across all areas of business and provides us with the strong foundation we need to take Aperture and our customers on to the next level,” says Matthew Mycock, Aperture Group’s CEO.
Steve Halford joins the team as Business Development Director who many will know from Crystal Clear Group, Tuffx Conservatory Roof Glass or Ultraframe. Heading up HR is Carolyn Reed whose previous roles include Global HR Director for Tunstall Group and Head of Leadership & Talent at Hastings Direct, while the Head of Marketing is Helen Tunnicliffe who many will recognise from Saint-
“Every member of the team brings something unique to the business,” continues Matthew, “and collectively they are a customer centric force to be reckoned with. I am confident that with this new team now fully embedded, we are on track to be a robust contender in the window, door and conservatory markets and in the New Build, Home Improvement and Export markets.”
Aperture is delighted to welcome Robin Baker who takes the position of MD managing the core Aperture Business along with the 30 WINDOW NEWS OCTOBER 2019
On The Other Side
Of The Fence Dean Peake-Whitehurst is the newest member of staff to feature in Business Micros’ 40th anniversary campaign celebrating some of the lesser known faces who have contributed so much to its success. Dean is a Technician based at Business Micros’ Newton-Le-Willows sales and installation office. He only joined the company in 2017 but has already impressed customers with his knowledge and expertise, even bagging a nomination for the Young Person of the Year award at the National Fenestration Awards. That’s hardly surprising, given that Dean spent the first five years of his career as a window fabricator himself, using the Business Micros Evolution and EvoNET software every day. Now that he’s on the other side of the fence though, Dean says his insight into the realities of fabrication mean that he can understand the issues that customers face and can talk their language in helping to resolve them. Most days, Dean’s role is a mix of onsite and remote work for both new and existing customers. He is involved in installing and implementing new software and helping customers with updates and changes. He explains: “I see my role as delivering on sales promises, making sure that the software does what customers need it to do to maximise their efficiency. They want to see real payback from their investment, and I work hard to make sure that they achieve that.” Dean’s expertise is across Business Micros’ Evolution, EvoNET, EvoSatellite and EvoCite products and he has worked with the likes of Sliders UK, A Plus, Sierra Windows and Phoenix Doors. Increasingly, he is
Murat also the ‘go to’ man for setting up online ordering portals for customer websites and has become extremely fast at data set up. After two years with Business Micros, Dean says he is enjoying being immersed in the software world while staying close to his fabrication roots. Like everyone who has been featured in the 40-year celebrations, he says that what he likes about the company is the fact that it feels like a family. He adds: “We all work extremely hard and we’re never not busy, but this is a great team where everyone looks out for each other and everyone is focused on the same result of doing a great job for the customers.” Looking ahead, Dean is excited about getting involved with Business Micros’ new range of Infinity products and is relishing the opportunity to help customers make the most of the additional opportunities they present. More details on Business Micros 40th anniversary and on the new Infinity products are available via the new website at: www.businessmicros.co.uk
Haffner Murat Ltd has further strengthened its sales management team with the appointment of Chris Curran in the position of Technical Sales Manager.
Chris joins the team from Camden Frames and speaking on his appointment he said: “Haffner Murat is a forward-thinking company that holds a superb reputation for delivering quality machinery and supporting fabricators with expert manufacturing advice. I witnessed this expertise first hand during my time at Camden Frames and I was consistently impressed with the knowledge and attention to detail that Dave Thomas and his team always delivered. I am delighted to have joined the Haffner Murat team.” In his appointment, Chris will be responsible for developing sales opportunities and supporting existing customers throughout Ireland and Scotland. Chris joins Haffner Murat at an exciting time for the business. The company has recently expanded its headquarters and has doubled the footprint of its Staffordshire premises. Furthermore, the company has extended its industry-leading PVC-u and aluminium machinery ranges, continuing to set the benchmark for the value automation is able to deliver their customers. WINDOW NEWS OCTOBER 2019 31
Find Their Feet
Two new Area Sales Representatives at leading hardware supplier VBH, Harriet Adams and Gareth Dix, are proving themselves more than capable in driving new business and offering great customer service.
Harriet Adams has now been with VBH for a little over a year. As a newcomer to the industry, Harriet underwent a thorough induction period shadowing Regional Sales Manager for the South, Dan Powell. Covering the south-east of the country from Kent and Hampshire, up to Oxfordshire and parts of London, Harriet has developed a sound understanding of window and door hardware and has been involved in customer training sessions for complex products such as Invisifold alongside Wayne Hewlett, one of the company’s Technical Support Team members. 32 WINDOW NEWS OCTOBER 2019
Harriet has taken a special interest in VBH’s ‘lifestyle’ hardware and systems, and she has enjoyed particular success with greenteQ Clearspan hardware for aluminium bi-folds. Harriet is now generating new business with fabricators by promoting the suiting possibilities with the recently-extended greenteQ suited range of window, door and patio furniture. Dan says: “Harriet’s strong desire to succeed came across at interview and that immediately impressed us. Her performance is backing up that desire and I’ve received nothing but great feedback from her customers.” Gareth Dix, who covers the Midlands, joined VBH in December, having spent several years at another hardware manufacturer within their internal sales team. His vast experience of the industry enabled Gareth
to ‘hit the ground running’, and he has built a strong rapport with customers. VBH Regional Sales Manager – North, Adrian Gale says: “Gareth’s industry knowledge and experience in his customer service job has enabled him to transfer well into the external sales role with VBH and build good relationships with new and existing customers. Gareth has a perfect blend of experience and infectious enthusiasm that is seeing him achieve some excellent results.” Simon Monks, Managing Director of VBH says: “Neither Harriet nor Gareth are stereotypical ‘hard sell’ salespeople. Our sales team is made up of a healthy mix of ‘well-seasoned’ guys who have many years’ experience at VBH, and newcomers like Harriet and Gareth who are offering great service to their customers that the whole team at VBH backs up through action. They all learn from each other, and have the skills to really nurture their customers, forming partnerships. That’s the VBH way, and I’m proud of the team that represents VBH.” www.vbh.com
Gerald Dear Gerald I write with increasing concern that, despite the Equality and Human Rights Commission inquiry (EMHRC) in 2018 which reported that 365,000 disabled people say their home is not suitable for their needs, not enough is being done to deal with accessibility issue in UK homes. With a third of a million people needing urgent action for their properties to become more accessible and Part M requiring all new builds to be accessible, the industry has more opportunities to fit suitable entrance and double doors. Doors are such a big part of accessibility for homes, and to help combat this, Building Regulations Approved Document Part M offers guidance on new builds, stating that new dwellings need to be more accessible and adapted should they need to be. Donâ€™t just think of entrance doors for accessibility, wider doors such as bifold and patio doors require larger accesses and low thresholds too, helping people with limited mobility move in and out of their properties. Low, compact and seamless thresholds are vital for ease of wheelchair access and for those with limited mobility. We have invested in our new FX15, the genuine Document Q (ADQ), Part M low threshold to meet Part M of Building Regulations and the Lifetime Homes standard requiring accessible doors to
FX15 low threshold from MI Products
contain a threshold with a total height no more than 15mm to tackle this issue head on. We believe that the industry can and should do more to help people with limited mobility to use their homes better. Yours sincerely, Ian Searle, Director of MI Products
If you want to get involved in the discussion, or would like to air your views on a particular industry subject, then Email me at firstname.lastname@example.org We cannot guarantee that we will publish everything, but we will do our utmost to make sure that everyoneâ€™s voice is heard. Your views and thoughts are imprortant to us. WINDOW NEWS OCTOBER 2019 33
Transforming Windows With Wood Effect Foils
Though wooden windows remain an attractive option for customers, continued innovation, improving technology and a wider choice of foils has resulted in uPVC establishing itself as an excellent cost-conscious option. With market demand growing for high-performing and aesthetically-appealing products, Clare Higgins, Product Manager at REHAU, looks into uPVC flush fit windows, and how they can exceed homeowner expectations.
Once regarded as less illustrious choice compared to wooden windows, the quality of uPVC has increased considerably 34 WINDOW NEWS OCTOBER 2019
since they first came into use over 25 years ago. These improvements have been mirrored in their rapidly growing popularity among homeowners as a cost-effective timber alternative, providing superior performance alongside an attractive look that blends in with a homeâ€™s exterior structure. Consumer demand for functional, stylish and flush-fitting solutions continues to grow apace, and with the market becoming increasingly discerning in their demands for practical yet eye-catching windows, installers and fabricators can find themselves in a challenging position. However, thanks
to new, pioneering advances in uPVC technology, it is possible to enjoy the rustic, eye-catching aesthetic of traditional timber window, while also reaping the security and energy-efficiency benefits of uPVC. Blurring the lines In the past, there was a clear distinction between window materials, with their accompanying advantages and disadvantages. For example, a real timber solution would be very aesthetically appealing, but could be very expensive to maintain. A uPVC solution, by contrast, was more cost-effective and provided excellent performance, but looked
FEATURED ARTICLE blends with the home’s exterior design. Rio uses REHAU’s existing TOTAL70 system profiles, making it easy to design and fit, while also boasting PAS24 security and severe weather performance credentials.
out of place when fitted into period properties or homes aiming for a more traditional look. However, the evolution of uPVC has blurred these lines, busting preconceptions from the 1980s that the material was only available in white or a small range of foils. Manufacturers have now developed uPVC window foils that achieve an exceptional degree of photorealism when compared against their timber counterparts, while continuing to provide a sleek, flush finish that enhances a home’s kerb appeal. Considering customer preferences for traditional-looking materials, the importance of this new development cannot be overstated. Installers and fabricators offering uPVC windows are therefore in an excellent position to stand out among the competition, as they can provide practical, durable and aesthetically pleasing solutions to consumers. Wood effect foils The introduction of uPVC foils developed to be indistinguishable from traditional timber is transforming the market. Wood effect foils such as REHAU’s Turner Oak – Woodec, can pro-
vide a natural-looking effect that mirrors wood through its deeply embossed surface and matt top layer. Yet in contrast to wood, it is easy to clean and maintain, requiring no fresh paint or sanding during its service life. Woodec’s simple shades and patterns, combined with its use of bright, warm colours and realistic graining, gives consumers a tactile, high-quality finish that has been greatly inspired by Scandinavian style. The highly realistic wood frame look offered via such foils makes uPVC an appealing proposition for style-conscious homeowners looking for cost-effective solutions that offer excellent performance. Furthermore, wood effect foils can also be used as part of the home’s interior, providing a customer look to match the furnishing style. The convincing wood effect finish can help homeowners reconnect with nature without leaving the house, encouraging improved health and well-being. Innovative solutions Woodec is available with REHAU’s new Rio Flush Fit range, which has been developed to provide a sleek, flush finish that
The evolution of durable, high-quality uPVC also allows fabricators to provide the appearance of mechanical-style joints usually synonymous with timber solutions. Modern uPVC window systems such as the Rio emulate the finer details of a traditional timber flush fit window, giving customers a jointing solution that looks as realistic as possible. In a market where consumers are becoming savvier and demand authentic-looking windows, this is of vital importance. Through uPVC solutions, householders can therefore enjoy a natural-looking window at a more reasonable price than the timber alternative, while also benefitting from the durability, efficiency and noise prevention properties associated with uPVC products. The Rio Flush Fit offers a fit and forget solution, with customers safe in the knowledge that its Woodec foil is durable and scratch-resistant. In conclusion, the practical benefits of innovative uPVC products and aesthetic appeal of wood effect finishes are shaking up the window market. By offering the best of both materials, realistic alternatives to traditional timber windows such as the Rio Flush Fit can represent a uniquely attractive addition to any installer’s range. For more information about the Rio Flush Fit window by REHAU, visit www.rehau.uk/rio WINDOW NEWS OCTOBER 2019 35
property. But with this traditional hardware comes traditional issues – namely – it’s highly likely to rust quickly and fail to operate properly in no time at all,” said Coastal Group MD Loren Jenner.
Coastal Group Launches DuraTique™ – The Stainless
Steel Antique Hardware Range Door and window hardware specialist Coastal Group has launched the new DuraTiqueTM antique hardware range blending modern day performance with traditional styling. The new DuraTiqueTM range – 2 years in development – has been made from stainless steel and designed to provide a solution to the age-old problem of rusting, corroded black antique hardware. The corrosion resistant stainless steel antique range features multipoint door lock handles, letter-plates, door-knockers, cylinder pulls, centre door knobs and hinges. Available in four finishes, Textured Matt Black, Textured Pewter, Textured Dark Bronze 36 WINDOW NEWS OCTOBER 2019
and Textured Autumn Bronze, the range has been salt spray tested to Class 5. The DuraTiqueTM handles have been Cycle Tested to over 200,000 cycles and are double-sprung to give that nice solid, positive action when opening and closing the door. Quality assurance includes a 25-year guarantee and CNC back plates to ensure accuracy and consistency when lining up and fitting the handles. They’re also assembled in-house within Coastal Group’s UK base to give you that extra peace of mind you’re receiving a quality piece of hardware. “So many homeowners today still want the traditional looking hardware because it suits the design and style of their of their
“That often means going back to site to replace poor performing iron hardware – wasting valuable time and money. So problematic is it that many manufacturers are reluctant to fit this type of hardware in the first place, as they know how quickly it’s likely to fail. It’s very nature, with inconsistent fixing points, make it difficult to use along with CNC machinery on assembly lines. With the DuraTiqueTM handles we’ve solved that issue and CNC machined the handle backplates to ensure consistency of screw holes and handle centres. You can use DuraTiqueTM Antique Hardware knowing you won’t have any issues in your production lines and that wherever your doors end up, that hardware isn’t going to fail. “By fitting our new DuraTiqueTM Stainless Steel Antique Hardware you benefit from a range which just won’t corrode. It brings your doors durability, performance, consistency and quality in equal measure, backed up by a 25 year guarantee for added peace of mind.” added Loren. coastal-group.com/DuraTique
Droylsden Glass Become
Kubu Pro Installers Manchester-based installer, Droylsden Glass, has added Kubu equipped doors to their product range. Kevin Thackeray, Managing Director at Droylsden Glass, says: “We are looking forward to launching the Kubu lock. We believe that technology is playing a big part in the home now, where people are able to control the heating and lighting, with the likes of Alexa. Fenestration has got a part to play now and we believe that Kubu is leading the way.” Droylsden Glass is a customer of Kubu Launch Partners, Dekko Windows.
“I think Dekko have been very forward thinking, introducing the Kubu lock into their product range, offering installers the opportunity to go to the market with this new,
exciting product,” Kevin continues. Once homeowners have got a Kubu equipped door, they can check via the Kubu App or Home Hub if the door is locked or unlocked. Kubu has a WiFi perimeter feature where leaving the home and disconnecting from the home WiFi and connecting to 4G will send a notification if the door is unlocked. Homeowners can also share doors with family, schedule notifications and check back on their door lock history whenever you like. Kevin adds: “At Droylsden Glass, we can fit the Kubu lock to our PVCu residential doors and French doors. We chose Kubu over other smart locks because it’s really simple to use. It’s also very affordable which makes it much more appealing to homeowners. www.droylsdenglass.co.uk
Smart, security, clever, compliant, suited, stylish, tested, and tested again, proven, quality, reliable, value, excellence, award winning, advanced, technology, bespoke, original, design, friends, leaders, established, trusted, knowledgable, progressive, experts, partners, together, UK, Ireland, Nordics, Baltics. Hardware, service & advice wherever you may be. Choose Mila.
WINDOW NEWS OCTOBER 2019 37
Mighton Presented With BSI Internet Security
Certificate For Avia Secure Smart Lock
L-R: David Mudd, BSI Global Digital & Connected Product Certification Director; Mike Derham, Mighton Products Chairman; Anne Scorey, BSI UK & Ireland Managing Director; Jim Herrington, Mighton Products Marketing Director; Stephen Thomas, IoT Business Development Manager.
Mighton has been officially presented with a certificate from the British Standards Institution (BSI) in recognition of achieving the Government’s Code of Practice for consumer Internet of Things (IoT) security for its Avia Apple HomeKit smart lock – the first ever product of any kind to receive the ETSI TS 103 645 accreditation says the company. The Code of Practice, which is recognised internationally, was introduced by the UK Government in October 2018, in response to growing concern about the cyber security of smart enabled devices in the home. Not only does the standard help to ensure the privacy and security of consumers when using their smart home products, it is also designed to prevent the threat of Distributed Denial of Service (DDoS) attacks that are launched from poorly secured IoT devices. 38 WINDOW NEWS OCTOBER 2019
Mighton’s chairman, Mike Derham, and marketing director, Jim Herrington, received the award from the BSI’s global digital and connected product certification director, David Mudd; BSI UK & Ireland managing director, Anne Scorey; and IoT business development manager, Stephen Thomas. David Mudd commented: “Well done to Mighton Products for achieving compliance to the first globally-applicable standard for consumer IoT security. Best practice is more than just good encryption, strong passwords and addressing other system design issues, it’s also about responsible disclosure, software support and effective user guidance. It’s great to see companies taking this fully on board.” Avia – which carries PAS 24 accreditation and features 256-bit data encryption for enhanced security – is the first Apple
HomeKit lever operated smart multipoint lock. Available to UK trade customers exclusively through hardware distributor, Mila, it is a ‘full function’ lock that can be controlled using iPad, iPhone, Apple Watch, keypad and fob, combined with the peace of mind of a traditional key and TS 007 3-star cylinder. Access via facial recognition is another exciting innovation that can be activated by an optional accessory. Once connected to the highly secure and stable Apple HomeKit platform, homeowners can check on the status of their entrance door via the Avia app, including a full audit trail that records all activity, and can also extend and control access to additional users – for example service providers – from anywhere in the world. For more information, visit: www.aviasmart.com
Euroglaze Puts Together A Perfect Composite Door Spec Euroglaze, REHAU’s longest standing UK fabricator, has launched what it is calling a ‘perfect’ range of composite doors for its trade customers. The specification reads like a checklist of the industry’s favourite component suppliers and combines design, quality and, above all, value. All of the new doors in the Euroglaze range feature a REHAU outerframe and a Doorco slab, with a Mila hinge, Maco locking system and Fab & Fix hardware. There are a wide range of styles being offered, with standard colours available on 10-day lead times and nationwide delivery offered direct from the company’s Barnsley factory. The strategy, says Euroglaze’s Operations Director Glen Park, is to provide trade customers with
brands which they know and trust and which guarantee that the doors will be quick and easy to install. He explains: “This is a competitive market and we know that our customers, and those who buy from the trade outlets we supply, want a good quality, fit and forget door which won’t cause them any snagging or remedial problems. “The door slabs we have chosen are available in either a woodgrain finish to replicate timber or a smooth/etched finish to replicate aluminium. They incorporate an LVL (Laminated Veneer Lumber) subframe to provide strength and rigidity with minimal thermal expansion and contraction even under the UK’s increasingly extreme temperature variations and a PU foam core which reduces heat loss and guarantees a high level of
thermal performance. “The new doors meet the requirements of PAS24 and, if glazed, feature EN12150 compliant toughened glass with a 10-year manufacturer’s warranty, so that trade buyers and their retail customers can enjoy complete peace of mind.” Glen adds: “Because our factory is equipped with the latest technology and operates using lean manufacturing processes, we are supremely efficient as well so we can offer a high specification product without any compromise on value.” www.euroglaze.co.uk WINDOW NEWS OCTOBER 2019 39
Distinction Extends Its Rustic Renown Range
Frame Fast Grow Its Aluminium Range With Designer Doors
Frame Fast UK has added the Smart Systems Designer Doors collection to its growing range, to create a complete suite of aluminium products to help installers offer more choice.
The collection is a selection of aluminium entrance doors. Special attention has been placed on the design of the doors to include stunning options for UK homes. Alongside the modern styling, there are also traditional doors styles including cottages, and two vintage options for 1930s properties. Size is one of the top features of the Smart Aluminium Designer Door collection. Victorian, Georgian and 1930s homes often had much grander entrances, and the larger sizes in the Smart Aluminium Designer Door range is designed to fit perfectly. As well as traditional homes, many architects have increased the size of the front doors to offer a more luxurious entrance. www.framefastuk.com 40 WINDOW NEWS OCTOBER 2019
Composite door supplier Distinction Doors has expanded its country cottage-themed offering by adding ten new style variations to their existing Rustic Renown Collection. The additions bring the total number of options to fifteen, each featuring the timeless characteristic of vertically grooved panelling. To sample the new products at their best it would be remiss of any home design enthusiast not to experiment with the company’s online door-designer too; whether for simple pleasure, or to showcase just how beautiful the Rustic Renown Diamond in Duck Egg, can look. The entire collection has been uploaded to the interactive software and is simple for both web wandering homeowners, and trade customers, to use. Sales Manager Andy Grogan talked more about Distinction’s ever expanding product range:
“Over recent months we’ve had consistent customer demand to increase the number of grooved boarder slab styles we offer. Despite their traditional appearance, the products suit the entranceways of so many different homes, in both urban and rural settings. The ten new variations are completely brand new and we feel, complement the current five perfectly. There is a mix of traditional and contemporary styled versions, as well as solid doors for maximum privacy. “We alerted our market of the expansion via an email that included a shot of the door-designer; the
response has been incredibly positive, with a high intake of customers already asking for the doors. The door-designer is the ideal way for our trade partners to create an image of how these doors will look, so it was vital that we made them available online immediately. We think that this has contributed to the high volume of requests to date.” What trader partners may not know is that Distinction’s marketing team can work with them to wrap bespoke branding around the door-designer software, making it more suitable for individual showrooms. Andy continued: “Our marketing team offers numerous benefits to the industry, and repackaging the door-designer as a general visualisation tool for others to use is just one way of helping to increase lead generation. If homeowners request a quote from the Distinction Doors software, we work with the appropriate trade partners to ensure that orders are geographically met.” www.distinctiondoors.co.uk
Apeer Officially Launches Silka Smooth Door Range, Including New Solid Version Following a highly successful reveal at the 2019 FIT Show, Apeer has now officially launched its contemporary, Silka smooth skin composite door range, which now includes a stylish solid version that has been introduced following high demand from customers. The Silka range, which is manufactured to the same exacting standards as Apeer’s other market leading door and window products at its state-of-the art facility in Ballymena, Northern Ireland, is a collection of modern, smooth skin doors that comes with a choice of high-quality hardware and design options. Boasting the premium aesthetics of aluminium entrance doors, but at a more competitive
window system, especially when specified with the ‘all glass’ trim option.
price point, the Silka Collection will appeal to today’s increasingly style conscious consumers who want premium, design led products for their homes, and also matches perfectly with Apeer’s award-winning ‘frameless’ Lumi
Apeer’s marketing manager, Linda Tomb, commented: “We had a fantastic response to the initial unveiling of the Silka range at the 2019 FIT Show, and the feedback we’ve had since then from customers has also been overwhelmingly positive. Over the summer months we’ve responded to increased demand for a solid version to be added to the Silka collection, and we’re proud to announce that this option is now available and ready to order.” www.apeer.co.uk
DOORCO can supply colour, whatever your customers want it to be, in lead times that won’t slow you down.
T 01625 428 955
E email@example.com W www.door-co.com
WINDOW NEWS OCTOBER 2019 41
Nxt-Gen Range From Bolton based super fabricator Heritage Trade Frames has added the innovative nxt-gen range of composite doors from Distinction to its portfolio, a decision that forms part of the manufacturer’s ethos of providing its customers with the latest, cutting-edge products to ensure they continue to stay ahead of the competition. Phillip Cresswell, sales and marketing manager at Heritage Trade Frames, said: “We identified nxt-gen as an exciting new product that would provide our customers with an alluring alternative to standard cassette glazed doors. The range boasts a combination of great looking, high-performance doors that have been designed to provide a tremendously attractive product for the homeowner, with no detrimental effect to door set performance. “Working with the Distinction marketing team has also been a dream,” continued Phillip. “Their ‘can do’ attitude is inspiring and the work they produce, even when they’re occasionally presented with what can sometimes be a sketchy brief, is just fantastic. “In addition to first class showroom and marketing support to assist us with introducing nxt-gen, Distinction has also worked alongside us to introduce a paperless ordering system,” 42 WINDOW NEWS OCTOBER 2019
said Phillip. “This has provided us with a more efficient and cost-effective way for us and our customers to order products and to start making the most of the benefits that nxt-gen has to offer.”
With market leading aesthetics, glazing options and quality of finish, nxt-gen doors are available in six different styles to suit both traditional and modern properties. Homeowners can choose from six popular colours; black, white, blue, green, red, Distinction Chartwell and Distinction Anthracite and, thanks to nxt-gen’s thermally efficient core, high-performance comes as standard, with an option to upgrade to Secured by Design Specification if required. “We have partnered with Distinction for a long time now and have always been hugely impressed with the help we receive and how reliable the service has been,” Phillip concluded. “We understand that the composite door market is extremely competitive but we’re confident that – with a product range as innovative and appealing as the one we provide on the back of Distinction’s range and service – we are ideally placed to help grow business substantially for both our existing and potential new customers.” www.distinctiondoors.co.uk
SYSTEMGLAS® Range Offers Assured Fire Protection
For Additional Glazing Applications The SYSTEMGLAS® fire resistant, butt-jointed glazing system range from Promat UK has been expanded with a host of new configurations and additional performance capabilities to meet the growing demand from architects and specifiers for assured fire protection across different glazing applications. Detailed in the new 2019 SYSTEMGLAS® Specifiers Guide, available to download at www. promat-glass.co.uk, the new options supplement an already expansive product range of integrity and insulation (EI) fire-resistant glazing screens offering protection of between 30 and 120 minutes. The range’s four systems provide framing options in steel, timber and two
which utilise the fire-resistant calcium silicate PROMATECT® H to allow for over-cladding, painting or concealment for a virtually ‘frameless’ effect.
ner options to achieve different aesthetic goals and deflection head solutions. Further developments are also in the pipeline for 2020.
With increased demand for SYSTEMGLAS® following significant investment in new systems and testing over the last few years, underpinned by the Specified for a Reason® campaign, Promat UK’s ongoing investment in R&D has added new scope to specify assured passive fire protection in more technically intricate applications, and where a higher level of performance is required. This includes offering barrier loadings for atria, EI90 and EI120 fire ratings for the steel-framed SYSTEMGLAS® Ferro, new cor-
All four systems within SYSTEMGLAS® provide a 360o Wheel of Assurance, which has been well received by designers, architects and contractors given the significance of complete supply chain traceability, testing integrity and client peace of mind. With every SYSTEMGLAS® project, Promat UK has full oversight of the product manufacture – including the origin of raw materials, the processing, cutting and assembly, and installation. Finished Continued on page 44 WINDOW NEWS OCTOBER 2019 43
PRODUCT NEWS Continued from page 43
Derby Fabricator installations are also inspected by Promat UK’s fire protection specialists and issued with a certificate of conformity. Ian Cowley, Regional Director (UK and Scandinavia) at Promat says: “Our latest additions to the SYSTEMGLAS® range give specifiers and contractors even greater scope to ensure their glazing installations will offer dependable fire safety. Our R&D programme is continuously developing SYSTEMGLAS® by looking at innovative ways to provide EI fire protection on different designs, sizes and applications of butt-jointed glazing, all allowing for design ambitions and aesthetics to be fully realised without compromise. Promat UK offers a wealth of technical expertise to help customers avoid passive fire protection risks. Its comprehensive range of specification and design resources includes a technical CPD seminar, a Glazing for Life® technical brochure and the brand new SYSTEMGLAS® Specifiers Guide – available to download from the Promat Glass website. Find out more at www.promat-glass.co.uk 44 WINDOW NEWS OCTOBER 2019
Following its major glass factory expansion – which saw Frame Fast UK add another 10,000 square feet of factory space, tripling its manufacturing space – the Derby fabricator have taken on more orders for decorative glazing. Nigel Leivers, Director at Frame Fast, says: “We know that more and more homeowners are asking for an extra touch of personality to be added to their home. That’s why our 10 brilliantly talented glass experts use their superb craftsmanship to create any design by hand to meet customer requirements. “We’ve created some phenomenal glazing, including intricate glass designs in leadwork, coloured and stained glass and bevels.
“For homeowners looking to add individual style or replicate Victorian or 1930s leaded glass work, we can help. We have created beautiful glass designs including birds, motorbikes and numerals. “Decorative glass also looks brilliant in commercial projects such as restaurants and pubs where it creates a clear theme and sense of style within the building. “We’ve also made bespoke glass to commemorate events, such as the football semi-finals and Remembrance Day. In fact, our Remembrance Day glass now sits proudly in a church in Derby!” For more information on Frame Fast’s decorative glass service, visit www.framefastuk.com
Warm edge spacer bar supplier SWISSPACER is developing its range of solutions for glass in the UK with the addition of the exclusive La Pensilina premium glass canopy. This – alongside new fittings and systems for glass balustrades – will be available from SWISSPACER UK later this year. La Pensilina is a cantilever, load-bearing glass canopy system, which is designed for outdoor use and can be installed above entrance doors or sliding and folding patio doors. The design is stylish and minimalist, and the lack of visible screws gives the canopy a ‘floating’ effect. At the same time, the continuous aluminium profile provides the strength to hold a distributed load of up to 350 kg/m2 without breaking. No rods or glass cut-outs are required, and La Pensilina is also the first canopy system without glass holes to hold an ETA (European Technical Assessment) document. The innovative new products are made by Logli Massimo, part of the Saint-Gobain group, following its acquisition of the Italian manufacturer in March 2018. Logli Massimo specialises in high performing systems and accessories for the fixing and assembly of glass panels. The quality
of its products is demonstrated by the substantial testing it undertakes at a laboratory built in partnership with the School of Engineering at the University of Florence. Andreas Geith, Managing Director of SWISSPACER, comments: “Our brand of premium warm edge spacers is a UK market leader with a reputation for great looks, innovation and high performance. Logli Massimo’s range complements SWISSPACER perfectly and is part of a longer-term strategy to extend our range of premium products in the UK.” John Cooper, Commercial Director of SWISSPACER UK & Ireland, adds: “We’re very excited to be able to introduce Logli Massimo products to support our new direction and focus in the UK. Our warm edge spacers are known for outstanding performance and aesthetic appearance and it’s a great opportunity to add to our range and offer customers a growing choice of innovative solutions for glass.” SWISSPACER UK will be at the London Build show, held at Olympia London between 27-28 November, where La Pensilina and the new balustrade system will be on display at stand C30. www.swisspacer.com WINDOW NEWS OCTOBER 2019 45
Faster Aluminium Fabrication With Stellar Says
Epwin Window Systems
Stellar, the new aluminium window and door system from Epwin Window Systems, is packed with innovative developments that set new standards for the aluminium industry. For fabricators, one of the most important developments is that it’s 20% faster to fabricate, claims the company.
Paul Booth, Design Director, Aluminium Products, Epwin Group Plc, who led the team that developed Stellar, said: “There are all kinds of operation efficiencies fabricators can look at to speed up fabrication times and help reduce material costs. But Stellar has been designed to be faster to fabricate in the first place. It gives fabricators an extraordinary competitive ad46 WINDOW NEWS OCTOBER 2019
Stellar delivers such impressive efficiency gains thanks to several innovative features. The biggest gain is from the fact it’s a pre-gasketed system. Stellar also uses a patent-pending knock-in bead system that results in faster, easier glazing too. Other innovations include fast-fit espags, chevrons and corner ties are only required on the flush sash and all products have direct fix hardware. Furthermore, stock levels are easier to manage as many parts are consistent across the entire suite. As well as delivering faster fabrication, Stellar brings further benefits to fabricators as it’s a
truly adaptable system. For example, the system allows for mechanical joint fabrication and is a perfect fit with PVC-U cills too. Paul said: “The joy of Stellar was that our brief was to go back to the drawing board and develop a system that delivered state-of-the-art design without compromise. We involved fabricators in the development process to ensure we designed a system that gave them what they needed. The feedback we’ve had since the launch shows that we have more than succeeded in our aim.” Stellar has attracted a great deal of interest thanks to its Fully Flush Casement Window, which has flush lines inside and out, and the Flush Casement Window that offers up to 12% more glass area. But as the faster fabrication reveals, this is just the start of the Stellar story. www.stellaraluminium.co.uk
Kawneer Launches A One-StopShop Window Solution A louvre system which provides tilturn windows with fall protection and added ventilation has been launched by Kawneer. LouvreShield has been designed to suite with Kawneer’s super thermally efficient AA®720 and AA®543* open-in windows to give specifiers and contractors design flexibility and total project solutions – a one-stop-shop of aluminium glazing systems and louvres from one manufacture. The system is surface mounted onto the outer frame of the window to allow free air movement into the room when the windows are operated in either the tilt or turn modes. And it also acts as a safety barrier when the windows are operated in the turn mode in instances where fall protection is required.
Designed for use in domestic, retail, commercial and residential applications, including student accommodation, two blade options (horizontal and tilted) are available to suit specific building requirements and optimise façade aesthetics. A totally self-contained solution, LouvreShield completely eliminates the requirement for additional sub-contractor work and does not interfere with any other element of the building structure, whether it is new-build or refurbishment, says
BM Aluminium Announces Online Ordering For Smart Systems Products In Logikal
Manufactured at Kawneer’s production facility in Cheshire, the system comprises a cleated and pinned perimeter frame to which the louvre blades are screw splined, with all fixings concealed by clip covers. A wide range of PPC finishes are available with up to 30 years’ guarantee and anodised finishes with up to 25 years. When installed to Kawneer specifications, LouvreShield is tested in accordance with BS 6180 (barrier loading) to 1.5 kN/m line load and to BS EN 13049 (impact resistance) Class 5. *The AA®543 corresponds to the BRE Global Green Guide online generic specification for windows and achieves a summary rating of A+ for non-domestic schemes. For more information follow the link: https://bit.ly/30ZmpRv the set up and configure the online ordering interface on their behalf. BM Aluminium is emphasising that the interface is very intuitive and allows items to be easily amended, added and deleted in LogiKal before the order is sent to Smarts. Managing Director Dean Hodges explained: “Customers have long been able to process Smart Systems products in LogiKal, but the online ordering function is an important new addition.”
Smart Systems customers who use BM Aluminium’s LogiKal software can now send orders direct to Smarts from within their software system for the first time.
Customers just need to download and install the latest version of LogiKal to access the new online ordering function. From there, they can contact BM Aluminium’s technical team who will complete
He added: “There are useful new functions like this in every LogiKal update and it just emphasises the need for customers to always carry out the downloads and keep their software up to date.” For more details on the latest download or for help in configuring the interface, visit: www.bmaluminium.co.uk WINDOW NEWS OCTOBER 2019 47
PRODUCT NEWS from coating powderâ€™ is out for comment prior to it being published. The updates broadly follow the continuous work that QUALICOAT has done since the last iteration of the standard in 2004.
Meet In Newcastle Members recently met at the Vermont Hotel in Newcastle to hold their third and final meeting of the year. Present were members representing powder coat manufacturers, pretreatment systems suppliers and powder coat applicators, with the meeting chaired by Alan Maginnis of Sprint Coatings. The meeting begun with an overview of potential new applicators wishing to join the association of which two were close to being approved and two further applicators were yet to have initial inspections. The QUALICOAT UK & Ireland association can only approve membership and award a QUALICOAT licence once the applicant can prove that their equipment, procedures and quality of finishing meets the latest, sixteenth edition of the QUALICOAT standard. The association also wishes to make it very clear that they welcome any company operating in the architectural powder coating sector to apply for membership of the 48 WINDOW NEWS OCTOBER 2019
UK & Ireland association which is part of the global QUALICOAT association based in Zurich. An update was offered on the use of hexavalent chrome as a pretreatment system. Whilst QUALICOAT is committed to the move to chrome free alternatives for pretreatment, there is no further deadline set at the moment by the ECHA to ban its use in the architectural coatings industry. It is noted however that when new pretreatment plants are being installed, they are being set up as chrome free systems as there are less effluent issues to deal with. Some 69% of global powder coaters have moved to chrome-free alternatives for their aluminium pretreatment prior to powder coating of profiles. QUALICOAT UK & Ireland recognises that the new draft BS EN 12206-1 â€˜Paints and varnishes. Coating of aluminium and aluminium alloys for architectural purposes. Coatings prepared
Training remains high on the agenda for powder coaters laboratory personnel. Laboratories regularly inspect and test on-going powder coating production and it is this crucial part of the operation of a powder coat applicator, which maintains their licence as a QUALICOAT approved applicator. The next laboratory training programme is to be held at the AluK powder coating plant in Chepstow at the beginning of October. Training is mandatory for all applicators at least every two years. More information is available on the QUALICOAT UK & Ireland website. The new regulations covering the surface spread of flame for dwellings which are above 18m in height was discussed. It was agreed that all powder coatings will meet the minimum classification of, A2, s1,d0 for surface spread of flame and this is something that will likely form part of the QUALICOAT specification in the foreseeable future. Always changing and developing, QUALICOAT has announced that an international working group has been set up to look at developing an even tighter specification for QUALICOAT which will further enhance the life expectancy of architectural coatings. Copies of the new sixteenth edition of the QUALICOAT Standard is available through the UK Association website, together with an up-to-date list of approved Powder Suppliers, approved Pretreatment Suppliers and licensed Applicators. www.qualicoatuki.org
aluplast Launches ‘True-Black’ Foil aluplast has continued the expansion of its premium foils offer with the launch of Jet-Black – its new ‘true black’ finish.
Slide Patio. Cocken continued: “We’re not alone in recognising the critical importance that finish and foils have in driving the replacement-of-replacements. It’s a key point of differentiation.
Available with immediate effect, the new foil offering has been designed to provide an alternative to palisander black. Ian Cocken, Director of Sales and Marketing, aluplast, said: “Anyone working in retail will know that in certain lights, Palisander black has a tendency to look more like a dark brown, which can leave homeowners disappointed. “With a matt finish it also offers an excellent match to aluminium systems and is part of the continuing development of our colour and foil offer.” It’s part of a comprehensive offering from the German sys-
tems house, which has invested heavily in its colour and finish offer including the supply of non-standard and dual colour foils within 15 working days or less, says the company. The new range of surface finishes are available across the German system house’s core Ideal 70 and contemporary Ideal 4000 system, plus its flush casement sash and Lift-and-
New Features To Blink Blinds Give Fabricators And Installers
Opportunities To Add Value Blink Blinds from ODL Europe have recently introduced new technical enhancements to their integral blind range giving fabricators and installers even more opportunities to add value into their portfolio. With over 5 million blinds manufactured and sold worldwide, Lee Summerfield, Business Development Manager at ODL Europe explains: “As a business committed to continuous improvement the new technical enhancements have raised the bar in integral blind design and functionality and gives our customers additional benefits when selling into the consumer.” The updates include 40mm equal sightlines as standard on all units
“Where we are different is that our scale allows us to bring a highly competitive foils offer to fabricators and installers, underpinning that with a high degree of flexibility on orders and lead times. “As a true black – as opposed to simply a very dark brown – Jet Black, delivers differentiation and the opportunity to add-value tom the end user and with it, margin at point of retail.” www.aluplast.co.uk protruding through the sides while giving a clean overall appearance. Finally, the head rail now slides into the double valance on both ends which helps disguise any unsightly joints and prevents joints opening up over time. Blink blinds are available in a choice of nine colours as standard including perennial favourites, black and anthracite grey. The choice of nine slat colour options match perfectly with the nine surround colours too.
which improves both the aesthetics of the blind and the smooth overall performance. The use of new ergonomic oval Perspex finish operators for a minimalist look, stronger magnets and a convex aluminium guide rail for greater connectivity. A large oval stopper with 1.5mm grub screws eradicates disengagement and damage and double valances on both channels help reduce light
The new updated blinds are all available to order direct through the Blink Blinds’ secure online portal. Launched earlier this year, the online portal is available on desktops, tablet and mobiles and has been designed to be quick and easy to use, helping further improve the overall customer ordering experience. www.odl.com/europe.htm WINDOW NEWS OCTOBER 2019 49
Frame Fixings Enable Better
of reinforcement. The StarFix range’s thread design along the length of the fastener is optimised to cater for the contradictory requirements for the different material types – plastic, brick, metal, etc.
With a design specifically for British wall construction, StarFix® masonry screws from window and door fastener specialist Rapierstar could help installers achieve a better all-round result in less time and without generating unnecessary plastic waste.
David Furness added: “Consumers are increasingly looking to their product and service suppliers to be as sustainable as possible. With StarFix frame fixings, which do not require plastic plugs at all, installers can take a simple waste reduction step, with the added benefit that the completed installation will be reliably secure for the long term.”
Quality Installation With Less Waste
StarFix fasteners are designed for quick and easy installation, requiring only a 6mm or 6.5mm pilot hole through the frame, reinforcement and brickwork before the screw can be driven into place. This saves times as there is no need to drill to accommodate a plug or anchor and plastic waste is reduced too – a hot topic for consumers at the moment. David Furness, MD at Rapierstar said: “Despite being a proven option for frame fixing, plug-free masonry screws are not always favoured by installers, usually in our experience as a result of a negative experience using poorly designed fasteners. This is because many of the plug-free frame fixings currently on the market are not ideally suited 50 WINDOW NEWS OCTOBER 2019
the traditional brick and block wall construction of UK buildings – instead many were designed mainly for use in honeycomb clay blocks widely used in continental Europe.” The StarFix range of plug-free masonry screws is specifically designed for British style blocks with a ‘hi-lo’ thread form. This is a varied thread height to fulfil different roles as the screw is driven through the frame and into the masonry. A higher level thread cuts into the masonry and the alternate low thread allows for dust to be compacted. This ensures a secure fix by preventing the masonry, dust and debris build up affecting the grip and pull-out strength, and allowing for multiple re-fixing without stripping the tapped hole. The hi-lo thread form also helps prevent unreinforced PVC-U frames ‘jacking’ or twisting as the frame fixing is driven through. Some fastener threads may grip too much, and this can easily cause distortion of the profile if it lacks lateral rigidity in the absence
Like all window and door fasteners in the Rapierstar range, StarFix masonry screws are designed and manufactured to a consistently high standard to ensure optimum drive efficiency, safety and improved grip. The precision Stardrive T30 recess features across the StarFix range, which also helps to extend bit life for another cost-saving benefit. The StarFix masonry screw range is available from window and door distributors across the UK and Ireland and is backed by specialist advice and support direct from Rapierstar. To find out more visit www.rapierstar.com
FlexiClick 12V –
Now With Brushless Motor
The most compact and versatile drill driver system
longer-lasting, as well as maintenance-free.
• New brushless motor for longer life with greater power, speed and efficiency
With its upgraded specification, short length, low weight and range of adapters, this tool promises even greater effectiveness in a diversity of high-precision tasks – especially in tight spaces and hard-toreach situations.
• Larger maximum drilling and driving diameter for wider application range • Four adapters and eight configurations for compact, flexible, multi-task solutions • Fixed-chuck version (without adapters) for easy drilling and driving in small spaces Bosch Professional has boosted the power of its popular FlexiClick 12V cordless drill driver system by adding a brushless motor. The resulting Bosch GSR 12V-35 FC Professional Drill Driver is faster, stronger, more efficient and
Top speed has been increased by 35% to 1,750 rpm, while maximum torque has been raised to a powerful 35 Nm for hard screwdriving applications and 20 Nm for soft. Increasing maximum drilling diameter in wood to 32 mm (up 70%) and maximum screw diameter to 8 mm has also expanded the tool’s job range. At the same time, Bosch Professional has reduced its length by 17 mm compared to the previous model.
The four adapters – bit holder (with bit locking), drill chuck, angle attachment and off-set angle attachment – make this the most versatile and compact system in the market. Together they enable a total of eight possible configurations. Bosch Professional is the only manufacturer whose angle adapter can be combined and used with any of the other three. Also unique is the ability to adjust the angle and off-set adapters directly on the tool. Sixteen working positions can be set without having to detach the adapter from the drill driver. For professionals like carpenters, kitchen fitters, furniture makers, trade fair booth fitters and installers, this saves time and gives extra flexibility when working in confined areas.The FlexiClick 12V system starts with the Bosch GSR 12V-35 FC Professional Drill Driver itself. At just 115 mm in length, this is the shortest cordless drill driver in its class – making it the ideal problem solver where space is limited. It can be used on its own, without adapters, using its integral magnetic bit holder. The tool features a convenient belt clip and an enlarged soft grip area for additional comfort. Connection to an adapter takes moments. Simply place the adapter onto the FlexiClick interface and turn the locking ring clockwise. A click and a control indicator on the adapter confirms secure attachment. The adapters, which have been rigorously tried, tested and proven on the previous model, are as follows: 1) GFA 12-X Professional Bit Holder. This attachment has a hexagonal mounting with a lock to prevent bits from coming loose accidentally. Even with Continued on page 52 WINDOW NEWS OCTOBER 2019 51
PRODUCT NEWS Continued from page 51
the bit holder in place, the drill driver is now only 144 millimetres in length and is therefore still the shortest model on the market. 2) GFA 12-B Professional Drill Chuck. Featuring an auto-lock function, this chuck can be used for drill bits from 1 to 10 mm. It takes the drill driver’s length to 162 mm – significantly shorter than in its predecessor – and allows drilling in tight workspaces. 3) GFA 12-W Professional Angle Adapter. At just 61 mm, this
is the shortest angle adapter in its class. In effect, it allows you to drive screws around corners. Precise screwdriving becomes possible in very restricted spaces. A choice of 16 working positions can be set without removing it from the tool. 4) GFA 12-E Professional Offset Angle Adapter. This allows precise screwdriving right up to 12 mm from the edge. Again, it offers 16 working positions without removal from the drill driver. The Bosch GSR 12V-35 FC Professional Drill Driver can
be purchased from specialist retail outlets. Also available is a fixed-chuck drill driver, without adapters: the GSR 12V-35 Professional. Measuring 154 mm in length, and equipped with the same new brushless motor, this is the shortest and most powerful fixed-chuck drill driver in the 12V range. Offering the same levels of speed and torque as the FlexiClick model, its performance stands out from others – particularly in terms of screwdriving accuracy and drilling in metal or wood. www.bosch-professional.co.uk
London Sash And Frame
Sash window specialists Masterframe has launched its unique London Sash and Frame system. It is perfect for replacing timber windows with an arched exterior and square interior, commonly found in Victorian buildings in London and the surrounding areas.
shaped by Masterframe’s expert team to fit each individual aperture and sprayed to give an exact colour-match to the sash window. In the Masterframe factory, fully trained fabricators piece this panel with the window for a stunning finish.
The exclusive system shares all the benefits of Masterframe’s Vintage Collection and means that installers don’t have to rely on finding a bespoke design to achieve this window style. Ray Rabett, Technical Director at Masterframe, explains: “We were first approached about this window style when a customer was replacing windows at Guildford High School. The existing sash windows were square internally, but arched externally, and there wasn’t a solution on the market for a like-for-like replacement. “We worked with them to deliv52 WINDOW NEWS OCTOBER 2019
er a solution for the project, but soon realised that this wasn’t a one-off. There were plenty of buildings around the London area that had this window style.” Masterframe now produces CAD drawings for each individual window specifying the PVC-U London Sash and Frame to ensure complete accuracy. High-quality panelling is then
The company says, London Sash and Frame is faster to install than traditional arched windows and made bespoke to fit the original architecture. It’s an ideal option for conservation areas, as the authentic design offers incredible aesthetics, with white wood foil and a colour-matching paint spray service available. Ray adds: “This system is completely bespoke and completely unique to the market, making it faster and easier to complete renovation projects that feature this window style.” www.masterframe.co.uk
North East Bifolds
Switch To Kombimatec CNC After Seeing The Performance For Themselves
In business as an aluminium window and sliding door fabricator and installer for just three years, volumes had grown quickly for North East Bifolds Ltd, based at Seaham, near Sunderland and the owners decided to invest in a CNC machining centre. However, having made the decision to purchase such a machine from one supplier, directors Tony Meah and Chris Craggs switched to a Kombimatec AMC308 after seeing one in action at a business associate’s factory and examining the high quality offered in that firm’s products. “We work with TSA Aluminium on various projects from time to time,” explained Tony Meah, “and just before we placed an order for a CNC machining
centre with another company, we happened to see the Kombimatec machine at TSA in operation. The efficiency, ease of operation and the quality of the work it produces made us completely rethink our choice, and we called Kombimatec.” When Kombimatec MD David Parsons took the enquiry he insisted upon fully evaluating North East Bifolds’ needs before taking an order: “David is very clued up and helpful,” said Tony “and wanted to assess our needs to make sure that the machine was right for us. As it happens, it has been the perfect choice with the results proving themselves in the increase in output and quality. In fact,” added Tony, ”we have been so pleased with the CNC machine and the way that Kombimatec has looked after
us, we have now bought one of the company’s double mitre saws.” The Kombimatec kit installed at North East Bifolds is the company’s AMC308 Automatic CNC Machining Centre, which has been developed for both aluminium and PVC-U profiles. It automatically performs all drilling, routing, slotting, tapping and milling functions via a sophisticated control system and intuitive touch screen interface and includes electronic variable speed control and 4 adjustable pneumatic clamps. The installation is fully enclosed for safety and noise reduction. North East Bifolds also upgraded their machine to include an automatic tool change cabinet to further increase efficiency. The Compound Double Mitre Saw subsequently purchased, is the Kombimatec DGS570, which also uses advanced control software and fully complements the machining centre. North East Bifolds Ltd began life after Tony’s housebuilding firm consistently experienced poor deliveries and product quality from its window and door suppliers: “Builders need windows and doors on time and in full, and we were let down so often that Chris and I decided to set up and make our own,” said Tony. “Our commitment to supplying builders when we say we will do it, has really worked for us to the point where we needed to invest in the Kombimatec to step up output and maintain and even improve quality. Business has grown rapidly making and installing Schuco doors, especially in high-end homes, together with Smart windows and doors. We have an excellent reputation now and the business is now outstripping our day jobs,” he joked. www.kombimatec.com WINDOW NEWS OCTOBER 2019 53
Senior’s Healthy Mix Of Solutions Are Better By Design Ideally suited to the healthcare sector, aluminium fenestration systems can offer huge benefits in terms of aesthetics, durability and efficiency and thanks to Senior Architectural Systems, specifiers can access a full range of solutions from one sole supplier. With a proven track record of delivering contracts that meet the specific performance and budgetary requirements of this challenging sector, Senior’s work in the healthcare market includes the recently completed Sir Robert Ogden MacMillan Centre in Northallerton. Designed by P+HS Architects, the new state of the art cancer care facility is circular in form with the extensive use of Senior’s SF52 aluminium curtain walling providing maximum views 54 WINDOW NEWS OCTOBER 2019
of the surrounding landscaped gardens. As well as helping to achieve the require levels of daylighting, Senior’s thermally-enhanced aluminium curtain walling has been integrated with Senior’s patented low U-value PURe® aluminium windows to provide ventilation and further contribute to the overall efficiency of the building envelope. The new healthcare centre’s extensive fenestration package also includes two of Senior’s high-performance commercial doors systems, with automatic SD aluminium doors installed to the main entrance and the robust SPW500 doors, which are ideal for high traffic applications, used throughout to give interior and exterior access. Senior’s products
were fabricated and installed by Topside Group for main contractor Interserve Construction. Senior’s flexible range of aluminium fenestration solutions is supported by in-house technical expertise that can help those working in the healthcare sector identity the best value package for all their refurbishment and new build projects. Senior’s team of experience architectural advisors can work with specifiers every step of the way to advise on the most suitable products to help reduce maintenance costs as well as offering valuable technical support from assisting with accessibility requirements and to providing detailed thermal calculations. www.seniorarchitectural.co.uk
Profile 22 Optima Windows Specified In Telford New Build Development
SYSTEMGLAS® Ligna Provides
Safety For Prestigious Profile 22’ Optima sculptured windows were specified and commissioned for 39 new build homes in Snedshill, Telford for private rent. The window specification was for a RAL 7016 Grey on White sculptured profile that could achieve an overall U value of 1.4 W/m2K. Secured by Design accreditation was a requirement as was PAS24 / Part Q compliance. The site’s location near a busy road meant acoustic glazing was required on some elevations. Trickle vents were required on some windows, including those with acoustic glazing requirements, which meant non-standard acoustic trickle vents were required. Other windows required astragal bars, which needed to be glazed and heat wrapped before leaving the factory. The project’s main contractor, Lovell Partnerships, awarded the window contract to Profile 22 Approved Window Contractor Select Windows. Select operates nationwide in the refurbishment and new build construction markets. It has worked with Lovell Partnerships regularly and has built up a reputation as a contractor to be trusted, a factor that played an important part in winning the tender.
Select tendered for the contract with Profile 22’s Optima Sculptured Window because it more than met the requirements of the project. The Optima system delivers a 1.2 W/m2K U-value as standard, with U-values as low as 0.8 W/m2K possible. Optima windows achieve PAS24 2016 Enhanced Security and have Secured by Design options when these are required, as they were in this case. The high specification of the glazing configuration and the requirement for windows with astragal bars to be glazed at the factory added an extra level of challenge to the project. Fabrication and installation of the windows was completed smoothly and on schedule thanks to Select’s experience in working cooperatively and proactively to demanding timescales. The completed homes are an excellent addition to Telford’s housing stock. Steve Chatham, Select Windows’ Business Development Manager, said: “We are very pleased with this development, which looks very impressive from the roadside.” www.profile22.co.uk
A project to create a high quality meeting room and classroom within the new Upper School of the prestigious École Jeannine Manuel School in London has been completed using the complete fire resistant, timber frame glazing system Promat SYSTEMGLAS® Ligna. The school, which is a co-educational, French bilingual, international school for 3-18 year olds, was established in 2015. Its new Upper School occupies a Georgian building facing onto Russell Square so any development work within the school has to carefully balance the preservation of period architecture with the provision of high quality facilities. The latest project has created a meeting room and split an existing room in order to create a corridor and new classroom. By utilising the SYSTEMGLAS® Ligna butt-jointed glazed partitioning system, in combination with timber doorsets, the right aesthetic and performance balance could be achieved, in combination with assured EI30 fire protection and 39db acoustic insulation to help reduce unwanted noise disturbance. www.promat-glass.co.uk WINDOW NEWS OCTOBER 2019 55
To Surrey New-Build An eye-catching residential home, ‘The Cedar Views,’ has been built on the south-western fringes of Woking, adjacent to The Strawberry Tree – a popular period property in the area.
Because of its proximity to Strawberry Tree, it was a requirement that products installed at The Cedar Views be in-keeping with the nearby property’s traditional features. This included the windows, which needed to provide period aesthetic appeal while also providing the convenience and quality of new, modern products. REHAU could offer such a solution. Mark Wright, owner at MA Wright, the main contractors on the project, said: “I’ve known REHAU for a long time now and have been using their windows for decades. The products are of a very good quality and are always a pleasure to install. Also, in terms of budgetary requirements, these 56 WINDOW NEWS OCTOBER 2019
windows are a really great choice and provides another reason to choose this style.”
The REHAU Heritage Vertical sash window profile used on this project has been developed following extensive consultation with conservation bodies and housing associations. What makes this product truly stand out is its ability to allow period window features to be preserved, while having the long-lasting reliability of PVC-U windows. Traditional design details and sightlines of a timber box sash window, with all the benefits of PVC-U make this system the ideal replacement sash window. Chris Whiteman, Architect at BBF Fielding who were commissioned for the project, said: “I have the same REHAU windows installed at my own Victorian property. The heritage range is an excellent replacement for the original timber sliding sashes. The frames are
elegant and narrow, just like the originals, but they are thermally efficient and low maintenance. When our client was looking for suitable windows, which would complement the period style of the property, I did not hesitate to recommend the REHAU Heritage sliding sash windows. We looked at various manufacturers but none of them came even close to the REHAU product in terms of aesthetics.” The neighbouring period property’s owners were very impressed at the quality and finish of the windows, which complemented the traditional look of the property while offering an excellent standard of performance. “We were amazed by how REHAU’s windows were so in keeping with what we were after. They have met and exceeded all of our requirements and are performing exceptionally well, especially in terms of its thermal efficiency,” said Saqib Butt, owner of The Strawberry Tree. For more information on REHAU Vertically Sliding Sash Windows, https://bit.ly/2OAu6eh
CMS Completes Glazing Package For Glasgow’s Innovative New ‘Sengetun’ Hospice
CMS Window Systems has delivered an extensive package of aluminium windows, doors and curtain walling for a new £21m hospice in Glasgow, which its development team has designed to provide palliative care services fit for the 21st century in a homely and respectful environment. Designed by Ryder Architecture and built by main contractor Balfour Beatty, the new Prince & Princess of Wales Hospice, created in the city’s leafy Bellahouston Park, is the first hospice in the UK to follow the Sengetun model of care, which has “placemaking” at the centre of its approach. Its innovative, stateof-the-art Scandinavian design puts patients and families first, with the provision of space for privacy, dignity and compassionate care for all ages. It is based on research that shows the aesthetic design of a healthcare facility has a measurable impact on patients’ wellbeing.
The new building’s location in Bellahouston Park helps to ensures all senses contribute to enhancing patient care, including sunlight, warmth and the landscape, which support the functions of the building, and create a feeling of home. For this reason, the design of the windows and doors allows for maximum natural daylighting and uncluttered views, with the brief being for high performance aluminium fenestration throughout. CMS Window Systems, based near Glasgow at Castlecary and a long term supporter of the hospice’s ‘Brick by Brick’ fundraising campaign, was awarded the circa £0.5m glazing contract in a competitive tender, with the specification built around a combination of Metal Technology systems. It was a project that encompassed around 500m2 of Metal Technology System 17 curtain walling and Metal Technology 5-20 / 7-20 doors. All aluminium profiles, flashings and
fixing brackets were finished in RAL 1035 (pearl beige). Rhona Baillie, chief executive, The Prince & Princess of Wales Hospice said: “The environment can actually improve a patient’s symptoms because if you have anxiety quite often that can heighten a patient’s physical pain. If we can help to control that anxiety and make the patient feel more relaxed, in an environment that they are very comfortable in, then that can help their overall physical state.” Stephen Anderson, Aluminium Director at CMS Window Systems added: “The new Prince & Princess of Wales Hospice is a superb new facility that is set to give local people the very best quality of palliative care. After eight years in the planning and construction, it is fantastic to see it come to fruition and to have been part of the project team.” www.cmswindows.com. WINDOW NEWS OCTOBER 2019 57
TuffX Balustrade Brings Wow Factor To
Stunning Cheltenham Home Safety glass specialist, TuffX, has supplied 50m2 of laminated toughened glass to a prestigious residential property, situated in the heart of Cheltenham’s picturesque countryside. The owners of the property had specified a bespoke glass balustrade in order to maximise the potential of an elevated terrace at the rear of the building – one that commands outstanding views over the surrounding area. The brief for the balustrade, which extends the entire length of the terrace as well as to a flight of steps leading up from a garden area, was two-fold – as an important part of the building’s overall aesthetics, it of course had to be visually appealing, while at the same time it also had to perform to strict 58 WINDOW NEWS OCTOBER 2019
structural and safety requirements in order to ensure the well-being of occupants. As a result, TuffX was approached to supply a total of 28 toughened and laminated panels, using 21.5mm glass, including polished edges and radius corners complete with 25mm diameter holes. Graham Price, TuffX managing director, commented: “This project is a perfect demonstration of how the addition of our laminated and toughened glass balustrades can improve an already very desirable property. We are seeing a growth in demand for our safety glass offering, particularly in impressive residential buildings such as this, as its strength and
performance means that it is becoming increasingly popular with both homeowners and architects who want a visually appealing yet structurally sound solution to enhancing outside spaces.” TuffX, which has recently announced an additional £500m investment in its facilities following further expansion earlier this year, has developed an unrivalled reputation for its high-performance glass, which is suitable for both domestic and commercial applications. The company supplies its toughened and laminated safety glass in a range of thicknesses, from 11.5mm to 39mm, and can deliver nationwide from its 75,000ft2 facility in Merseyside. www.tuffxglass.co.uk
Score! Scotland’s Cube Glass Wins
Another Major Stadium Contract At
Rangers FC’s Hummel Training Centre
Glass and aluminium specialist Cube Glass has increased its presence in the important UK stadium market with a major contract at Rangers Football Club’s state-of-the-art Hummel Training Centre. The stadium arena and sports venue business has mushroomed in importance in recent years as owners and operators continue to drive awareness and maximise non-match day revenues. The 38-acre Hummel Training Centre at Auchenhowie in the north of Glasgow, formerly Murray Park, was opened in 2001 at a cost of £14 million. Hummel,
the Danish sportswear company, is Rangers’ kit supplier. Working in association with Morris & Spottiswood, Cumbernauld-based Cube Glass installed three fire-rated Schueco screens and new double doors at the training centre, which hosts manager Steve Gerrard, his staff and the first team squad. The company also refurbished the professional player entrance and fitted a new entrance for the Academy within the main building. The contract follows major works which it carried out at Rangers’ home ground, Ibrox Stadium.
Gary Thorn, Cube Glass founder and Managing Director, said: “We are delighted to have been invited to participate in such a prestigious project and very pleased to have the opportunity to work with such professional partners. “Cube Glass, which operates across the UK, is also very aware of the growing importance of the stadium sector in Britain and the potential for top-quality suppliers across a range of disciplines. “We hope this will open doors for us in sports venues and
WINDOW NEWS OCTOBER 2019 59
ON SITE arenas which are in the market for the highest quality glass and curtain walling solutions.” At Ibrox, the company installed new automatic entrance doors to the Sandy Jardine Stand, formerly the Govan Stand, which runs along the side of the pitch and hosts bars and hospitality boxes. It also fitted new doors to the ticket office, corporate suites and emergency exits. Cube Glass also created a specially-designed frameless glass barrier at the top of the stand which will provide protection for supported needs children while allowing them an uninterrupted view of the game from a much better vantage point than previously. Fast-growing Cube Glass has already established a presence in sectors such as education health, industrial, social care, commercial property and residential homes. A cascade of recent six-figure contracts has placed the manufacturer and installer on track for another record year of sales and profits. Mr Thorn added: “We are very aware of the advantages of having a wide spread of sectors in our work and we see stadia and arenas as particularly exciting opportunities.” Cube Glass, focuses on curtain walling, doors, windows, glass roofing systems and shop fronts as well as bullet, bomb and blast resistant glass. With record sales this year of around £2.75m, it has 14 highly-qualified employees. Around 80% of the company’s sales are made to major companies such as Hilton Hotels, the Ministry of Defence, Arnold Clark, Morris and Spottiswood and Clark Contracts. www.cube-glass.com 60 WINDOW NEWS OCTOBER 2019
Profile 22 Optima Flush Casement
Windows Specified For High Quality Housing Development Over 500 Profile 22 Optima Flush Casement Windows were installed in a private housing development in Whalley Range, Manchester.
orders that need a window that replicates the 19th-century timber window design, whilst offering modern features and benefits.”
The main contractor for the project was Lane End Group and the contract for the windows and doors in the development was awarded to Profile 22 Approved Contractor Kingfisher Windows, a leading manufacturer and supplier of windows, doors and conservatories.
The windows for the Scholars Walk development were fabricated in grey on white to deliver a striking but architecturally sensitive appearance.
The site was on land formerly owned by the prestigious independent school St Bede’s College and situated near a local conservation area. It meant the development needed to be sympathetic to the character of the local architecture. The Profile 22 Optima Flush Casement Window more than met the demanding requirements of the development. Jonny Reynolds, Technical Director at Kingfisher Windows, said: “The Optima Flush Casement Window offers the perfect solution for developments in areas protected by conservation
Construction on the Scholars Walk development was completed in July 2019. With over 500 windows needing to be installed, all Kingfisher Windows’ experience in working on large scale developments was required. Jonny said: “We believe the best results come from in working in partnership with all the other trades on site and keeping lines of communication open at all times.” The completed project brings much-needed family housing to Manchester. Jonny concluded: “We were delighted to be part of a project building housing for this area and we’re very proud of the high-quality results achieved.” www.profile22.co.uk
Top Marks For
The Window Company (Contracts) solutions before we had even become aware that there was anything wrong. As a result, I have had very positive feedback from all the staff here and have absolute confidence in the after sales service which we will receive.” The Window Company (Contracts) acted as the main contractor on the project, installing Smarts aluminium windows and doors in all the 1960s built parts of the school, as well as carrying out external redecoration and fitting new panels featuring the school’s name and crest. The team advised Loyola on the window and door specification required to deliver on the key criteria which was improved safety and security, as well as ensuring that they were thermally efficient. The Window Company (Contracts)’ extensive experience in the schools sector helped the award winning* installer secure the replacement window contract at Loyola Preparatory School in Buckhurst Hill, Essex. Recommendations came not just from other nearby schools, but even from other subcontractors who had seen the company’s fitting teams in action and had been impressed with the standard of work. As a result, Loyola’s bursar Maria Rosario had high expectations of what the company could deliver on the contract and was delighted when they lived up to those. She explained: “From the outset, The Window Company (Contracts) made us feel that we were in very safe hands.
“From giving us good advice on which products to choose, to sticking rigidly to a timetable which ensured that all work was carried out in the school holidays or at weekends, they handled the whole project really well. “We saw senior members of the team throughout the contract which meant we always felt that our installation was important to them and we were assigned a single site manager who ensured that everything ran smoothly throughout.” She added: “What was particularly impressive about their approach, and what highlighted their experience in this sector, was their ability to anticipate problems which occurred during the installation and put in place
One of the key benefits for customers who choose to work with the Chelmsford based installer is that it is completely independent of any systems house or fabricator so can advise on exactly the right material and product for every application. For David Thornton, Chairman of The Window Company (Contracts), the installation at Loyola Preparatory School had a particular significance. He added: “My son Martin actually attended the school way back in the 1970s. I certainly didn’t imagine then that we would be getting his school fees back in 2019!” www.thewinco.co.uk *The Window Company (Contracts) won the G-Awards Installer of the Year title in 2018, 2015 and 2014. WINDOW NEWS OCTOBER 2019 61
MARKETING / INTERNET
Pilkington products that most closely match their project requirements. Launched in 2011, Spectrum has more than 19,000 registered UK users across its online and mobile platforms.
Glass Maker’s New Smartphone App Offers
Jolanta Lessig, European Marketing Communications manager at NSG Group, said: “The new Project References app makes it quicker and easier for users to find and select the products they need, wherever they are.
Design Inspiration On-The-Go
“It gives architects access to a multitude of inspirational examples, including office, residential, shopping, recreation, schools and kindergarten buildings, all incorporating the market-leading Pilkington glass product range.
Glass manufacturer Pilkington United Kingdom Limited, part of the NSG Group, has launched a new smartphone app that provides ideas and inspiration for building designers and architects.
“We’ve received great feedback for Pilkington Spectrum since its launch and, together with the new Project References app, users can now carry a powerful and versatile mobile toolkit in their pocket.
Pilkington Project References includes a searchable database of Pilkington glass products that users can browse to find solutions to their project requirements. A powerful search function means users can find projects by location, type of building, benefit-led category, type of glass or any other product-specific query. The app will then display exam62 WINDOW NEWS OCTOBER 2019
ples of inspirational buildings from around the world, as well as detailed product data to support and enrich the design process for construction industry professionals. Users can also search for nearby projects which they can visit to see the glass products and applications in situ. The free app, which is available from app stores now in iOS and Android versions, even enables users to share projects with collaborators via social media. The new app joins the company’s existing Spectrum app, which is one of the industry’s most popular glass specifying tools, enabling users to find the
“We see the apps becoming an invaluable source of project references for designers and other construction professionals.” The new Project Reference app for iPhones and iPads is available to download from the Apple iTunes store https://apple.co/33k6UW2 It can also be downloaded from the Google Play Store for Android devices https://bit.ly/2q3faeN
MARKETING / INTERNET
Are Your Joints
Alan Burgess, one of the innovators behind Timberweld®, shows the industry exactly what happens if butt joints (typically used on premium flush sashes) are open-ended with a video on the company’s website and twitter. “Many mechanical butt joints are open-ended,” explains Alan, “allowing rainwater, draughts and even flies in! In our video, a handkerchief is passed through the open joint, showing just how big the gap can be. This isn’t what homeowners expect – especially as they pay more for details like butt joints that replicate the features found on timber originals.”
In recent years, the market for premium (or even upper middle) windows that mimic traditional timber details has exploded. Property-rich homeowners looking to make value-enhancing improvements want quality products that look polished and refined – and they will pay more for the look they love. “But windows must perform as well as they look,” adds Alan. “Timberweld, for example, is a patented method of jointing that makes perfect corners and creates a butt-joint effect on the outside and inside of a window. Fabricating windows or doors in this way means the corners are
extremely strong and completely sealed. “Our video highlights how important a perfect butt joint is. It may sound superficial, but when it comes to replacing windows and doors, today’s homeowners are obsessed with looks. Lots of companies can create a butt joint effect, but the Timberweld method of construction gives a perfect corner which is strong, draught/water-tight, and durable. Watch our video on www. timberweld.co.uk and see for yourself!”
WINDOW NEWS OCTOBER 2019 63
MARKETING / INTERNET
Emplas Rolls Out New Lead Generation ‘Toolkit’
Alongside New Website Launch Emplas has launched its new website, which as well as showcasing its trade product offer, also provides a showcase for digital retail tools and support available to Emplas’ trade customers.
Unveiled this month, the new site has been developed as part of the fabricator’s commitment to simplify doing business with it – but also to offer its customers increased lead generation support. To this end, it includes access to EVA the Emplas portal and 24/7 digital ordering platform but also its newly created Authorised Installer Network.
segmentation strategy. Emplas has also made dynamic content created for its own website, including 3D interactive product showcases, available to its customers, accelerating and reducing the cost of the development of their own websites. “We wanted to develop an externally facing platform that reflected the investment that we’ve made in manufacturing innovation and our infrastructure internally”, John Leary, Sales and Marketing Director, Emplas, explained.
With dedicated homeowner landing pages, it’s been developed to connect network members with homeowners who are looking to appoint a supplier, adapting messaging to homeowners visiting the site as soon a they click on the homeowner tab as part of a new
He continued: “I believe we now have that in a very easy-to-navigate new platform, which also allows us to generate leads for our trade customers, including members of the new Emplas Authorised Installer Network. www.emplas.co.uk
Vista Strengthen Hold On Panel Market
Award-winning composite door manufacturer Vista has strengthened its hold on the panel market with the launch of a new brochure.
in this market, we aim to continue the manufacture of panels until the demand stops but there is no sign of that just yet.”
As they gear up for their 25th year in manufacturing, one of the longest standing infill panel manufacturers thought it was time to update their collection.
As Vista are almost 25 years old they have already overseen their 10-year warranty twice over so choosing them as a supplier has been a wise choice for some.
The Vista PVCu panel collection has always set the bar on quality, claims the company and some of the industry’s largest fabricators have been selling them for as long as Vista have made them. The new edition showcases Vista’s updated range perfectly. The new brochure reflects the current trend to have coloured PVcu panels and Vista have 13 foiled finishes in the catalogue. It is no longer just composite doors that can add a splash of colour to a home. 64 WINDOW NEWS OCTOBER 2019
Ian Smith, Vista’s Business Development and Marketing Manager, commented: “While the continued success of XtremeDoor has put us at the forefront of the composite door market, we’ve never taken our eyes off the manufacture of PVCu panels. They have been good to us over the years and our customers have been loyal in staying with us. “With a number of companies recently going into administration or stopping the production of panels there are few choices left
Earlier this year Vista launched the Contemporary Collection, two new ranges of composite doors that look and feel just like aluminium. Part of Vista’s existing XtremeDoor range, they have their own standalone brochure. “Our suite of brochures have all been designed with our customers in mind and our PVCu Panel Collection, Composite Door Collection and Contemporary Collection mean that we can offer the complete door package to any fabricator,” added Ian. www.vistapanels.co.uk
MARKETING / INTERNET
Helping Customers Grow, The Freefoam Way
Announcement from Freefoam Building Products
The last twelve months have seen a very turbulent time, politically and economically. With the EU leave date just around the corner at the time of writing – but who knows if things will have changed by the time you read this – and all the uncertainty that is predicted to transpire, it is widely reported that business owners have ‘battened down the hatches’, held off on investment and are riding out the storm. But not at Freefoam! We felt that the time was right to commission and deliver a broad PR and digital
campaign called ‘Helping Customers Grow’. The aims of the programme are to shine a light on the roofline market and its supply chain, to showcase all areas of our business and to illustrate how, as manufacturers, we consistently deliver products and services to help our customers grow.
Working with award winning agency MRA Marketing and digital agency Mind Made, we have created a wide range of high quality, innovative material for print and digital channels to bring our story to life. From thought provoking articles, to customer interviews, installer stories, and video testimonials the message has been
delivered across the roofline and glazing press and target audiences across all digital and social channels. Colin St John, Commercial Director “We know that, although the outlook is uncertain, we are a strong and secure company able to withstand the rigours of the market. With a robust infrastructure and nearly 30 years of delivering to our customers we have a strong and consistent story to tell. Indeed it’s been incredibly inspiring to hear throughout this programme our customers’ stories of success and to know that we have played an integral part in that development.” WINDOW NEWS OCTOBER 2019 65
MARKETING / INTERNET
Forum and a trustee of the Children’s Burns Trust. Hannah Mansell says: “Fire safety is never far from the headlines at the moment, and the role of fire doors in protecting life and property keeps coming up as a major issue. Fire doors are a critical safety device, engineered as a system to protect building users and the emergency services too. “However, the current official guidance on fire doors is still not as clear as it could be. So I think it is incredibly important for specifiers, contractors and everyone involved in building safety to build a close working relationship with their fire door manufacturer, and to make the most of the technical expertise we can offer.” A new fire door safety video will be published on Premdor’s YouTube channel and other social media accounts on each day of Fire Door Safety Week.
New Video Series Covers All The Fire
Door Safety Basics A series of short video interviews with fire door safety expert Hannah Mansell have been launched to mark Fire Door Safety Week which runs this week (23-29 September 2019). The videos give advice on each stage of the process to anyone buying or specifying fire doors, including architects, contractors and clients. Brief interviews cover topics such as the role of fire doors in building and life safety, the crucial difference between ‘doors’ and ‘door66 WINDOW NEWS OCTOBER 2019
sets’, the manufacturing standards that customers should expect and the importance of the fire door testing and certification regime. Hannah also gives tips on installation and maintenance of fire doors, as well as her personal views on innovation, the residents’ voice and the future of fire safety in the UK.
Hannah is Group Technical Director at Masonite UK, one of the world’s leading door manufacturers serving both the residential and architectural markets. She is also chair of the Passive Fire Protection
Hannah joined Masonite earlier this year after five years as technical manager at the British Woodworking Federation. She has had a major influence on technical and safety policy throughout her 20year career in the doors and joinery industry. Masonite currently serves approximately 9,000 customers in 64 countries, and is represented in the UK through the Premdor Crosby, Solidor, Door Stop International and National Hickman brands. Premdor offers an array of moulded, veneered and laminated fire doors in a variety of styles, colours and wood grain finishes. Fire doors are available in 30-minute (Fireshield FD30) and 60-minute (Firemaster FD60) options. Premdor’s fire rated doors and doorsets are compliant with all relevant British Standards and have been tested in accordance with BS 476: Part 22. www.premdor.co.uk/fire-doors
MARKETING / INTERNET
New Aluminium Solutions
Brochure From UAP Fabricators and installers are set to benefit from new product literature developed by hardware solutions provider, UAP. The brochures highlight all UAP products available for specific applications. The new Aluminium Solutions brochure is the second in the series of handy product guides.
With the rising popularity of aluminium, many fabricators are looking to capture and capitalise on the opportunities that this market presents. In its latest brochure, UAP has curated a range of hardware products most suited to aluminium doors.
The Aluminium Solutions brochure has been designed so that even on the busiest of days customers can quickly find and understand how UAP can support them in fabricating and installing a complete aluminium door set.
The brochure includes products from the tried and trusted Fullex and Nanocoast brands, including multipoint door locks, 1 and 3 star euro cylinders, pull handles, standard and 2 star escutcheons, door knockers, letterplates, door handles and security features. Alongside the Aluminium Solutions brochure, the literature range currently includes a dedicated patio brochure. From handles to patio rollers, UAP offers all the hardware required to complete in-line patio and sliding door systems. The company also offers a customisable key blank service, ideal for promoting a business and brand. The Aluminium Solutions and Patio Door Solutions brochures are available to download at www.uapcorporate.com
‘On The Same Page’: Emplas Product
Specification And Customer Support Guide Emplas has launched a new edition of its Product Specification and Customer Support Guide, consolidating each and every individual element of its product and service offer into a single easy to use document. The ‘encyclopaedic’ volume brings each and every element of window and door specification to the fingertips of its customers. This includes guidance on specification and regulation from CE Marking to Part Q and WERs; down to technical detail on composite doors; window maximums and minimum widths; foils and even the technical specifications on ancillaries including trickle vents, variable angle bays and couplers. The new Emplas Product Specification and Customer Support Guide also features Emplas’
BSI certificate of registrations, which can be used to evidence compliance with SBD, ISO9001, ISO14001 and other regulatory requirements. It also includes a who’s who directory; guides to ordering; re-
turned goods; guarantees; plus step-by-step guides on how to order through Emplas Window Designer Cloud System; how to use the Emplas Virtual Assistant (EVA); how to return product; and guarantee details. www.emplas.co.uk WINDOW NEWS OCTOBER 2019 67
MARKETING / INTERNET nus of being low maintenance and cost-efficient. Housing Secretary Robert Jenrick has indicated that emphasis be placed on environmental infrastructure. Sustainability is at the heart of REHAU design, with PVCu windows among the most environmentally friendly materials around. REHAU has invested heavily in introducing a state-ofthe-art PVC Recycling concept at REHAU owned PVCR, the result being both post-consumer PVCu windows and doors, and post-industrial waste that can be recycled by REHAU to minimise the impact on landfill.
Government’s New Design Guide Welcome
News For Window Industry Following the Conservative Party Conference, the Secretary of State for Housing Communities and Local Government has unveiled a new design guide in a bid to encourage better housing and building development. The new design guide will replace the outdated system to ensure that new builds will adhere to Industry Standards and meet the needs of local people. With renewed pressure mounting on developers to select products that maximise housing performance and appearance, REHAU is advocating that windows have to be one of the first ports of call. Capable of enhancing a number of building characteristics, there are a plethora of considerations to take into account when designing the right windows. For example, REHAU’s Rio Flush Fit Window profile balances cost, efficiency and aes68 WINDOW NEWS OCTOBER 2019
thetics – all in accordance with the new national design guide. Key to the new guide is the concept that buildings should be well-designed, high quality and attractive, meeting local needs and incorporating the requirements of the Ten Characteristics of well-designed places. Martin Hitchin, Chief Executive at REHAU Windows said: “Traditional timber windows have always generally been perceived as the more attractive option, but fall short in practicality with a short service life and risk of decay. Technological innovation has meant PVCu windows have come a long way in terms of aesthetic appeal so that they can look just as good as they perform.” REHAU’s Rio Flush Fit Window incorporates the new authentic wood effect foil, Turner Oak, which is a like-for-like replica of timber windows, but with the added bo-
A window’s aesthetics goes handin-hand with functionality and having sustainable materials can positively impact performance. Windows are of prime importance in ensuring homes are suitably insulated, and having lower levels of heat loss is also a critical part of the Approved Part L consultation of building regulations for new buildings. If the windows are designed correctly, not only will heating costs be reduced, but noise levels will be reduced too. Martin added: “In correspondence with the new design guide, windows are a crucial part in creating a home and a community that families can be proud of. This guide outlines that people need to be at the heart of the housing process and new standards need to be set. At REHAU we recognise this within our PVCu window portfolio and the industry now has an exciting opportunity to play a pivotal role in creating beautiful homes of the future.” For more information download REHAU’s guide, Seize your window of opportunity: How windows can unlock the potential of your commercial building,www. rehau.com/gb-en/pvcu-windowsdoors–composite-curtain-walling/ windows-specification-download-from-rehau
Customade Group Up For Record Number Of Industry Awards Customade Group says it is delighted to be nominated for no less than 13 top industry awards this year. The group is a finalist for two awards in the upcoming G19 Awards, nine awards in the National Fenestration Awards and two awards in the inaugural GGP Conservatory and Orangery Awards. Commenting on the impressive number of shortlisted entries, David Leng, group chief executive at Customade Group, says: “This year has been a remarkable one for us and we couldn’t be happier to be recognised by the industry for our hard work by rounding it off as finalists for such an incredible number of awards. As well as Customade Group itself being shortlisted, some of our leading brands, including REAL Alumin-
ium, Atlas, Polyframe, Virtuoso Doors and Stevenswood Trade Counters, are also up for awards. “We’ve set a new benchmark with some groundbreaking new products and innovations and everyone at Customade Group has put in great effort to deliver them – these prestigious award nominations certainly reflect their hard work. Good luck to all those shortlisted across all the awards and we look forward to celebrating everyone’s successes very soon.” Customade Group has launched what it describes as a string of industry-firsts this year, including its pioneering quote conversion app – ‘Quote to Win’, the new online quoting and ordering solution from REAL Aluminium and the ‘Polyframe Protection Promise’ – claimed by the company as the
David Leng, group chief executive at Customade Group
best homeowner security guarantee in the UK. The group has also unveiled a number of new products, including the super-slim new Lantern 2.0 from Atlas and the Virtu-AL aluminium effect composite door in an aluminium frame from Virtuoso Doors. National trade counter network Stevenswood has also won plaudits for the work it is doing to help installers embark on a ‘digital journey’ to grow their business profitably and improve their brand reputation. Aimed at giving installers a competitive edge within the market, the digital marketing programme helps them optimise their online presence, manage qualified leads and quotes through to sale. www.customade.co.uk WINDOW NEWS OCTOBER 2019 69
Epwin Window Systems
Confirmed Finalists In Four G Award 2019 Nominations Epwin Window Systems has been confirmed as finalists in four G Award 2019 nominations. It has been shortlisted in the New Product of the Year category, the Promotional Campaign of the Year category and twice in the Commercial Project of the Year category. Gerald Allen, Marketing Manager at Epwin Window Systems, said: “The G Awards celebrate excellence in the window industry so we are delighted to have received these nominations. They reflect the hard work of our in-house teams and fabrication and installation partners.”
The systems house has been nominated in the New Product of the Year category for Stellar, its innovative new aluminium window and door system. It was designed from the ground up specifically for the retail and light commercial sectors and offers unique features that
enable fabricators and installers to tap into the recent resurgence of the aluminium sector. There is also a nomination in the Promotional Campaign of the Year for Stellar. The powerful, attention-grabbing campaign was based around the theme of space and the launch of a new star performer. Finally, the systems house has been nominated twice in the Commercial Project of the Year category which showcase the design excellence of their products. The winners will be announced the G19 Awards Presentation & Gala Dinner on Friday 29 November at the prestigious London Hilton on Park Lane. www.epwinwindowsystems.co.uk
Kömmerling Is A G19 Awards Finalist
After a strong multi-faceted marketing campaign under the #ComeAlong mantra, KÖMMERLING have been nominated as one of the finalists in the hotly contested Promotional Campaign of the Year category, at the G19 Awards. The business has already won the award for Best Creative in the FIT 2019 Marketing Campaign Awards earlier this year for the #ComeAlong campaign, which has continued throughout the year harnessing PR, advertising, video, social media and through on-site promotions.
KÖMMERLING has also been nominated in the National Fenestration Awards 2019 in the Systems Company category, thanks to a year in which the brand has been catapulted into the industry limelight and are currently the rising stars of the PVCu Systems sector. Gareth Jones, managing director of 70 WINDOW NEWS OCTOBER 2019
profine UK and the KÖMMERLING brand commented: ‘We’re thrilled to be nominated as a finalist in the G19 Awards for our promotional campaign that’s still running and generating strong business enquiries. We’ve had a wonderful year with many new business wins and importantly a number of customers
have shown strong growth too. He continued: ‘I look forward to celebrating the very best in our industry on finals night on the 29th November 2019 with our industry peers and good luck to everyone that’s been nominated.’ www.kommerling.co.uk
Installation At Slimming World HQ
Announced As Finalist In Major Awards Programme Pilkington United Kingdom Limited, part of the NSG Group, has been listed as a finalist for Commercial Project of the Year in the G19 Awards for its installation at Slimming Word’s HQ. The installation, recognised by the glazing industry awards programme, was part of an £8.5 million renovation scheme at the weight loss organisation’s Derbyshire workspace. Pilkington UK supplied low-emissivity and solar control glass to help the building stay warm in the winter and cooler in the summer, reducing the need for mechanical heating and cooling – while still allowing for maximum natural light transmittance. The shortlisting follows the glass giant winning the category last year for its project at 6 St Andrew Square in Edinburgh.
Michael Metcalfe, commercial sales manager at Pilkington UK, said: “Sustainability is increasingly important in the built-environment. With advanced products, buildings can become more energy efficient without compromising on glazing’s aesthetical appeal, or natural light exposure, which research links to healthy living and productivity. “We achieved this winning balance with the help of our partners for a well-loved British business, and it’s excellent to have this recognised by G19 by making the shortlist for Commercial Project of the Year. “Slimming World HQ is also one of the first projects featuring Pilkington Suncool™ 60/31 T glass, which is now fully manufactured in the UK. We hope to combine a made-in-Britain success story with a new chapter for a wellloved British business.”
The project was supported by fabricators Advanced Glass Facades, main contractor Morgan Sindall Construction and architects CPMG. The ceremony will be taking place on the 29th November 2019 at the London Hilton hotel on Park Lane. For more information visit: www.pilkington.com WINDOW NEWS OCTOBER 2019 71
Distinction Doors Finalist In Composite Door
Manufacturer Category Barnsley based firm Distinction Doors has been shortlisted in the Composite Door Manufacturer category of the 2019 National Fenestration Awards. The awards celebrate those companies which are innovative and leading in their field. With composites described as the ‘biggest revolution in entrance doors in the past four decades’, Distinction’s category brings a spotlight to manufacturers transforming the market. As a supplier of over 7000 doors each week and with more than ten years’ experience in providing premium quality products, the company feel certain they are in a strong position against other finalists. 72 WINDOW NEWS OCTOBER 2019
Distinction Doors’ Managing Director Gareth Williams said: “Competition in the category this year is high, however Distinction offers a number of unrivalled services. From exemplary customer support to comprehensive prepped product options, marketing advice to reliable ontime-in-full deliveries, our trade customers receive the very best from our united and efficient team at all times. Products such as nxt-gen continue to go from strength to strength, gaining in popularity, while our glass and glazing offering is underpinned by an in-house facility, and a consistently full and varied stock.” Chantel Roach, Sales and Mar-
keting Director added: “Our aim is to meet the requirements of the trade and consumer markets, and our marketing team always strives to respond to demands as promptly as possible. We have recently revamped our door-designer to help showrooms maximise their visual offering, and regularly help our customers capitalise on initial customer interest by providing fully customised brochures and support to optimise their websites.” Voting closes at 10pm on Friday 4th October. The awards will celebrate the champions of all categories during #NFA19 Winners Week, which starts on Monday 7th October.
Bohle Green Waste-Water System
Recognised In G19 Finals Bohle’s green Sedimentor waste-water system has been short-listed in the Sustainability Initiative of the Year category at the G19 Awards.
– but just as importantly, infinitely more sustainable.”
According to Bohle, clean water, especially with added coolant increases the performance of machinery by up to 20 per cent and the service life of tools by up to 30 per cent – but it can all too easily become contaminated with particles from drilling, polishing and grinding.
Suitable for use with a wide assortment of grinding, drilling and sawing glass equipment, sedimentors from Bohle use a sophisticated and automated, multi-stage process to remove contaminants from coolants and water. Paul Miller, Sales Manager, Bohle, said: “We’re delighted to have made the G-Awards finals for the second time. Sedimentor’s deliver better edge quality, extend the life of your tooling and can give you back a day’s production a week –
doing all of that while massively reducing the impact of your business on the environment and reducing waste-water disposal costs. They make your business more efficient
Paul continued: “Sustainability should be part of doing business. It’s good for the environment and pays for itself – and rightly, if you’re caught polluting, you’re going to face some pretty hefty fines.” www.bohle.com
CMS Window Systems Shortlisted
For Hat-Trick Of Awards CMS Window Systems is celebrating being shortlisted as a finalist in three prestigious window and door industry awards. The company has been named as a finalist in Sustainability Initiative of the Year category of the G19 Awards and for the Recycling Company accolade in the 2019 National Fenestration Awards. In addition, CMS’s Contracts Manager John Deacon, who works with customers to deliver window and door programmes across Scotland, is named a finalist in the Unsung Hero category. With its ‘closed loop’ windows and doors service to customers, CMS continues to be at the forefront of providing sustainable windows and doors. The company now operates three factories in
Scotland, all of which have inhouse recycling facilities to ensure all post-consumer windows and doors, as well as production waste, can be recycled. For the last two years, CMS has diverted 100% of waste away from landfill. David Ritchie, CEO of CMS Win-
dow Systems said: “We’re thrilled to be in the finals for these three prestigious awards. We continue to push the boundaries on sustainability with our in-house recycling centres now delivering outstanding results. And our pioneering new initiatives around biodiversity and reducing fossil fuel use are also enabling us to set ambitious carbon reduction goals which further shrink our carbon footprint. “It is also fantastic to see John Deacon named as a finalist for an individual award. John has worked so hard to support the communities in which CMS operates, particularly through building links with charities who support disadvantaged people. We wish John and all the people and businesses shortlisted the very best of luck on the awards evening.” Find out more at www.cmswindows.com WINDOW NEWS OCTOBER 2019 73
Edgetech Regional Manager
Rides The Retro Run It’s a pub crawl with a difference – it takes place in broad daylight and there’s a 7-mile cycle involved. Over nearly a decade, the Retro Run has raised thousands of pounds for deserving West Midlands charities.
In the past, the Retro Run has supported the Birmingham Chil-
As well as riding the route himself, Edgetech supported Karl to contribute a special prize for the fundraising raffle. He requisitioned an Edgetech-branded presentation box from the company’s marketing department then filled it with the kind of tools and accessories that any cycling buff would love.
And this year, as on many previous occasions, Edgetech’s Northern Regional Manager Karl Jones was one of the hardy cyclists taking part. What began back in 2011 as a nostalgic bike ride for twelve friends has since ballooned into an annual event involving more than 200 riders, beginning and ending at the Nailers Arms in Bournheath, Bromsgrove, and passing three other pubs on route.
At the time of writing, the event has raised over £8,000 for the charity, £5,700 of that from Just Giving alone.
dren’s Hospice, Acorns Children’s Hospice and MacMillan Cancer Support among other extremely worthy causes. This year, however, the organisers’ chosen charity was the Dodford Children’s Holiday Farm, which, since 1950, has provided farmyard getaways for disadvantaged and disabled children.
Kelly Broadfield, Manager at the Dodford Children’s Holiday Farm, commented: “We are so happy the Retro Run decided to support the charity, and I would like to thank the organisers and everyone who took part, donated raffle prizes or bought tickets.” The event’s Just Giving page is still active, and if anyone would like to contribute, they can do so by visiting https://www.justgiving.com/ fundraising/retrorun9
Euroglaze Targets £10K For Anniversary Charity As part of its 40th anniversary celebrations, Rehau trade fabricator Euroglaze has chosen Retina UK as its charity partner. The Barnsley based business is planning a whole series of events and challenges for staff and customers over the coming months to raise a target of £10K. Retina UK is the only UK charity dedicated solely to working for people affected by the inherited sight loss experienced by both the company’s Managing Director Martin Nettleton and his brother Simon. It is therefore close to the hearts of everyone at Euroglaze and there is a huge amount of determination and enthusiasm to raise as much money as possible to help support the charity. Nicky Park, Euroglaze’s Sales and 74 WINDOW NEWS OCTOBER 2019
pull, and continue with an online competition for customers, a virtual cycle ride from Lands End to John o’Groats and everything from obstacle races to cake sales. Customer Service Administrator, who is the driving force behind the fundraising efforts, explained: “We all wanted to do something to mark our 40th anniversary which would involve as many people at Euroglaze as possible and make everyone here proud. Retina UK seemed like the perfect choice and almost as soon as we announced our plan, the fundraising ideas started to flood in!” Things kick off this month with a fancy-dress fun day at Euroglaze’s HQ featuring a strong man van
Martin Nettleton added: “Retina UK doesn’t just support those affected by inherited sight loss but, just as importantly, it funds cutting-edge research into the conditions which cause it. If we can get to £10K, it will make a real difference to them but hopefully, if we can get our customers involved as well, we can make it even more.” Donations are being welcomed at: www.justgiving.com/fundraising/ euroglaze-ltd1 Further details at: www.euroglazeco.uk and www.retinauk.org.uk
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