IT IT continues to work towards developing new projects and improving existing applications, processes, and relevant systems. At the same time, IT infra enablement and automation at new Regional and Circle offices have been the focus. There has been great rigor to automate manual business processes to increase efficiency and productivity.
AUTOMATION PROJECTS INITIATED The SDIPL Mobile App has been envisaged for field-level HSSE & O&M Processes, helping businesses to digitize the process and improve monitoring, tracking, and Site Compliance activities. The app also helps in improving the Regular and Ad hoc Maintenance Activities. The digitization of Site Audits accompanied by the Planned and Unplanned Site Visits is carried out by the application. HSSE Activities, including PTW (Permission to Work), are handled by the mobile application. In this way, Summit is able to provide innovative solutions in a sustainable way. The NFA (Note for Approval) Portal for Summit Digitel is specifically used for landlord rent increase specific to NFA Applications. Landlord rent increase cases are quite common
BOOST INTEGRATION WITH RPPMSL The BOOST order management application is the backbone of our business, where tenants request orders and all the order tracking from start to end is captured. Here, end-to-end integration of all SR-SP-SO-RFAI-RFS processes with RPPMSL was a key challenge. However, we successfully moved beyond the hurdles that came our way, as we are committed to excellence in every aspect of our operations. Today, end to end Boost Integration with RPPMSL has been taken live and is working perfectly. Around 2478 SRs, 2220+ SPs and 1249 SOs have already been processed through Boost Integration.
with the increase of Sharing on a Site. These require processing via a complete workflow, tracking, and approvals. A portal catering to all these requirements will be developed and delivered to relevant teams like RPPMSL, Site Compliance, Finance, etc. Automation within Compliance Audit Forms and respective reporting are monitored through this portal. Here, 5-6 Audit Forms are to be created with the auto flow of information via master data maintained. This robust management system manages information populated in Forms to be stored in our database and to be used for necessary reporting and dashboarding. Credit Note or Debit Note specific requests are also handled here. Additionally, the portal ensures that budget-specific approvals are managed efficiently.
OPERATIONS & IT CONCLAVE For the first time, the IT Team had face-to-face interactions with PAN India Operations & deployment teams and RBHs which helped us connect with them closely and understand their business challenges and expectations. Rajesh Mittal, Head of Information Technology, took all the participants for the development in technology deployment at Summit. Various IT Projects / Automations were delivered to the participants. They were also made aware of the current focus areas and the latest IT strategies to move forward. The participants were trained to reach excellence in every aspect of their operations.
IT INFRASTRUCTURE ENABLEMENT – SDIPL OFFICE EXPANSION As a part of SDIPL geographical presence expansion, setting up offices helps Regional and Circle employees to serve customers better. We are glad to mention that IT Infrastructure and automation have been deployed at Bengaluru and Pune offices and made live.
Its salient features are: • Setting up Server Room for Secure connectivity • Internet dual connectivity from Tata & Airtel for load sharing and redundancy • Futuristic cloud-based Software Defined Cisco Meraki Network (WAN/ LAN/ Wi-Fi) • WebEx Video Conferencing devices integrated with Microsoft Teams in Bangalore Office We faced several challenges along the way. However, our commitment and dedication towards our goals helped us in overcoming them. We made timely material delivery possible from Cisco, despite stiff challenges from OEM due to chip shortage in the international market. We closely coordinated with ISPs for internet connectivity due to feasibility constraints. We also successfully configured key IT services within project timelines of office inauguration.
Newsletter Issue 05
18
