VACC Automotive April 2025

UNDERSTAND YOUR RIGHTS

John Caine explores the best practices in navigating debt recovery in the automotive sector.

13 TRAINING TOMORROW

The

THE FUTURE

11 LEGAL COMPLIANCE

Daniel Hodges writes about how to protect your automotive business in 2025.

15 PRE-BUDGET SUBMISSION

VACC delivers it’s Pre-Budget Submission urging the Victorian Government to back the Automotive Industry

32 BIG CHAIR

We talk heavy vehicle safety with Jarrod Thompson, the man behind Transport Certification Services.

42 AI IN TRANSPORT

Our lives are currently infused with AI powered convenience and this is only going to increase.

38 RACING BEYOND BOUNDARIES

Sitting down with Australia’s youngest-ever F1 Academy driver to learn about her remarkable journey.

48 TOYOTA HILUX

This issue addresses the Toyota Hilux 4WD front wheel bearing replacement.

BUSINESS & SERVICES TECHNICAL

55 NISSAN

Strange warning messages on the display after a battery replacement with Nissan vehicles.

56 SERVICE DIRECTORY

Find everything from the latest products to the best business services all in the one place.

58 BUSINESS INDEX

Take advantage of VACC and TACC corporate partnerships and services.

62 THE LAST WORD

From our archives, a page from The Australian Automobile Trade Journal published 100 years ago.

FROM THE EDITOR DR.

IMOGEN GARCIA REID

As we navigate the second quarter of 2025, the Australian automotive industry stands at a pivotal crossroads. The landscape before us is marked by both considerable challenges and promising opportunities – a terrain that demands both resilience and innovation from every business in our sector.

This month’s edition brings special focus to the heavy vehicle and transportation segment, a cornerstone of our national economy that’s undergoing its own remarkable transformation. Our cover feature with Jarrod Thompson of Transport Certification Services offers fascinating insights into heavy vehicle certification and safety. Jarrods’s journey from aerospace engineering to automotive safety exemplifies the crossdisciplinary expertise now enriching our industry. The way the technological revolution reshaping transport is examined in our comprehensive feature on AI applications in logistics and trucking. As autonomous

MANAGING EDITOR

Imogen Garcia Reid 03 9829 1247 vaccautomotive@vacc.com.au

SUB-EDITOR

Andrew Molloy

DESIGNERS

Faith Perrett

Gavin van Langenberg 03 9829 1189 creativeservices@vacc.com.au

CONTRIBUTORS

systems advance and predictive maintenance technologies emerge as standard practice for predictive maintenance, we’re witnessing perhaps the most significant operational transformation since containerisation revolutionised shipping decades ago. Beyond technology, this edition addresses the critical regulatory and advocacy developments affecting your business.

The MTAA’s two-pronged strategy addressing power imbalances between repairers and insurers through the Motor Vehicle Insurance and Repair Industry Code of Conduct review represents years of collaborative effort across industry associations. With public consultation now underway, I encourage all body repairers to participate in the upcoming industry consultations.

VACC’s pre-budget submission to the state government outlines 16 key recommendations across taxation reform, industry support, consumer protection, and skills development. These proposals are designed to ensure our industry can successfully navigate the mandated shift toward zero-emission vehicles while maintaining business viability during this transition.

Legal compliance remains paramount amid the changing regulatory environment. The new ‘wage theft’ laws that commenced 1 January carry significant penalties for employers who fail to meet their obligations. I strongly urge members to review our comprehensive compliance guide and contact the VACC Workplace Relations team before acting on workplace matters.

On a brighter note, Tasmania’s automotive skills pipeline shows remarkable

growth, with apprenticeship enrolments reaching record levels. The partnership between TACC, government, and TasTAFE demonstrates how collaborative approaches can address skills shortages effectively. Finally, I’m delighted to introduce our new VACC CEO, Peter Jones, who brings over thirty years of experience across automotive manufacturing and financial services to the role. His leadership arrives at a crucial moment as we face unprecedented industry transformation through electrification, autonomous technology, and new market entrants. Throughout my conversations with members across Victoria and Tasmania, I’ve been consistently impressed by the resilience and adaptability displayed in workshops, dealerships, and service businesses. Despite economic pressures and technological disruption, our industry continues to innovate and adapt.

As we face the challenges and opportunities ahead, VACC remains committed to providing the advocacy, resources, and support that enable members to thrive through this period of transformation. The vehicles may be changing, but our industry’s importance to Australian communities and the economy remains constant. Lastly, tickets are now on sale for the prestigious Automotive Industry Awards. As Australia’s largest automotive awards night, this celebration of excellence showcases the best our industry has to offer. Early bookings are strongly recommended, as this signature event consistently sells out. Don’t miss your chance to network with industry leaders and recognise the outstanding achievements of your peers.

Drive safely,

John Caine, Andrew Molloy, Rod Lofts, Bruce McIntosh, Imogen Garcia Reid, Daniel Hodges, Paul Tuzson VACC adheres to its obligations under National Privacy Principles legislation. Information on products and services contained in the editorial and advertising pages of this magazine does not imply the endorsement of any product or service by VACC. Australasian Automotive is copyright and no part may be reproduced without the written permission of VACC. Advertisers and advertising agencies lodging material for publication in Australasian Automotive indemnify VACC, its directors, board, employees, members, and its agents against all claims and any other liability whatsoever wholly or

ADVERTISING REPRESENTATIVE CORPORATE PARTNERSHIPS

John Eaton 03 9829 1209 | 0407 344 433 jeaton@ourauto.com.au

PRESIDENT Craig Beruldsen

CHIEF EXECUTIVE OFFICER Peter Jones

Official publication of the Victorian and Tasmanian Automotive Chambers of Commerce 650 Victoria Street, North Melbourne VIC 3051 03 9829 1111 ABN 63 009 478 209

Creating positive change for your business and the environment.

Taking sustainable action can make a real difference to your bodyshop. In fact, those who’ve already chosen our sustainable products are now using less materials, conserving resources, saving money and more importantly, protecting the environment. Contact us and find out how you can switch your bodyshop to eco-friendly products today.

CONSUMER AFFAIRS

John Caine

Whilst extending credit to customers isn’t ideal for automotive businesses, it sometimes becomes necessary.

Understanding how to pursue these debts properly is crucial for workshop owners, parts suppliers, and dealerships. This article outlines essential protocols for automotive professionals managing customer debt collection.

Protecting Privacy Whilst Pursuing Payment

Under Australian law, your business faces strict privacy obligations when contacting debtors. Before discussing any financial matters, you must verify you’re speaking with the actual debtor—not a family member, colleague, or other third party. This verification is required for every contact attempt, regardless of how many times you’ve previously spoken.

When calling or messaging, if asked to identify yourself before confirming the debtor’s identity, you may provide your business name only if doing so wouldn’t reveal the existence of a debt. This becomes particularly important when contacting customers at their workplaces, where conversations might be overheard.

Professional Identification Protocols

After confirming the debtor’s identity,

clearly introduce yourself and your company and explain why you’re making contact. Transparency builds trust and increases the likelihood of successful resolution. Vague or unclear introductions typically result in avoided calls and prolonged recovery timelines.

Choosing Communication Channels Wisely

The automotive industry’s increasingly digital nature offers multiple contact options, from traditional calls to messaging platforms.

When utilising these channels:

1. Only proceed when you’re confident the communication reaches only the intended recipient

2. Avoid potentially shared channels like workshop email addresses or business social accounts

3. Always respect customer preferences regarding contact methods.

If a customer has specifically requested communication via text rather than a phone call, honouring this preference demonstrates professionalism and increases the chances of cooperation.

Providing Complete Debt Information

Your initial contact should clearly outline:

1. The creditor’s business name (your automotive shop or dealership)

2. Any debt assignment details if applicable

3. Complete account information

4. The exact amount outstanding. Be prepared to supply parts invoices, service documentation, or other relevant records upon request. Always provide your full business contact details to facilitate easy communication. Reciprocal Communication Etiquette

When customers respond through channels different from your preferred method—perhaps sending written correspondence rather than returning calls—professional courtesy demands responding through their chosen channel.

Maintaining Honest Representation

Never misrepresent yourself or imply legal authority you don’t possess. False claims about being a solicitor, court representative, or government official violate both professional ethics and potentially Australian Consumer Law. Following these guidelines helps automotive businesses maintain professional standards whilst improving debt recovery outcomes. In our next issue, we’ll explore specialised strategies for automotive businesses dealing with fleet accounts and commercial client debt management.

Disclaimer: The advice contained in this article is general in nature and does not take into account your specific circumstances. Please consult a qualified legal professional before acting on any information presented here.

INDUSTRIAL RELATIONS

Daniel Hodges

Legal Compliance: Navigating Workplace Relations in 2025

In today’s complex regulatory environment, automotive business owners face increasing challenges in managing workplace relations effectively. Recent legislative changes and court decisions highlight the importance of complying with relevant industrial instruments (e.g. modern awards, National Employment Standards) and keeping accurate records to prevent legal action from disgruntled employees and avoid significant penalties.

Understanding the new ‘Wage Theft’ legislation

The new ‘wage theft’ laws that commenced on 1 January 2025 have significantly impacted the how employers operate their businesses in 2025. These laws carry criminal sanctions for employers who intentionally engage in conduct that results in an employee not receiving wages or entitlements on or before the day they were due. The legislation covers entitlements under the NES modern awards, and enterprise agreements. The offence therefore applies to both intentional underpayments and late payments – and can apply to one-off incidents, without needing to establish a pattern of systematic behaviour.

Under the ‘serious contravention’ provisions, employers deemed to have recklessly engaged in underpayment conduct could face penalties of up to $4.95 million (or three times the contravention amount). Again, these offences can apply to one-off incidents of underpayment or late payments, including those that may have arisen unintentionally due to a technical glitch.

Small business operators may be particularly vulnerable to the regulatory burden that has accompanied these recent legislative changes, with VACC advocating for practical amendments to the recently introduced Voluntary Small Business Wage Compliance Code to ensure genuine ‘safe harbour’ from prosecution is provided to businesses who act in good faith.

Employment Contracts: Your First Line of Defense

Well-drafted employment contracts remain essential in establishing clear expectations and protecting your business from the risk of legal action by employees or prosecution from the Fair Work Ombudsman. Commonly disputed issues include employee misclassification according to skill level or employment status (full-time, part-time, or casual), which can result in incorrect payment of entitlements such as payment for all hours worked, superannuation, leave, and other benefits.

Automotive business owners should avoid “one-size-fitsall” of “DIY” approaches to employment contracts. Templates found online often fail to account for unique award prescribed provisions, industry-specific requirements, and recent legislative changes, which all create significant compliance risks. For example, an employer using a basic contract template to draft new contracts, or altering existing contracts without professional assistance, risk understanding the application of complex industrial instruments – as well as including terms that are found to be unlawful, ambiguous or provide entitlements that were not intended by the employer.

The Crucial Role of Proper Disciplinary Procedures

Recent tribunal decisions, including those of the Fair Work Commission (FWC), have highlighted the consequences of failing to follow prevailing disciplinary processes. In one such matter, an employer was ordered to reinstate an employee after it was determined they had failed to comply with their own disciplinary procedures set out in in-house documents, rendering the dismissal unfair even though there was a valid reason to terminate employment, and the dismissal would have otherwise been a proportionate response in the circumstances. Whilst disciplinary processes can be complicated and time consuming, it is important that employers ensure that any disciplinary or termination processes are appropriate, known to and understood by employees (and management) and include sufficient scope to enable consistent application across all situations. Importantly, factors that the FWC will consider in determining whether a termination was unfair should be addressed, including that:

1. The employer has followed their own policies and procedures

2. The employee was given an opportunity to meaningfully respond to allegations before a decision is made to terminate

3. The employee was able to seek advice before or have a support person present at the final disciplinary meeting

4. Appropriate warnings were provided for performancerelated issues

The Cost of Non-Compliance

The financial impact of noncompliance can be significant for any business, but can be particularly devastating for small automotive businesses operating on tight margins. Beyond the substantial penalties mentioned above,

businesses face additional costs, including back-payment obligations, legal fees, exclusion from being eligible to employ apprentices, and potential damage to reputation within the local community and industry.

Proactive Steps for Automotive Business Owners

To protect your business in this changing environment, VACC recommends implementing systems to ensure:

1. Thorough knowledge of applicable award provisions and legislative entitlements

2. Properly trained payroll staff with regular refresher training

3. Timely processing of completed timesheets before pay runs

4. Regular payroll audits

5. Keeping accurate employment records, including pay slips, and

6. Utilising professionally drafted employment contracts that are periodically reviewed.

How VACC Can Help

Navigating these complex workplace relations issues can be challenging for automotive business owners. The VACC Workplace Relations team provides specialist assistance with:

1. Disciplinary procedures and formal warnings

2. Termination processes and documentation (including advice before the decision to terminate employment is made)

3. Customised employment contracts tailored to your business

4. Up-to-date policies and procedures, as provided in the VACC Employee Handbook

5. Representation in unfair dismissal and general protectionsrelated proceedings

6. Compliance audits and training. From experience, the earlier members reach out for assistance, the better the outcome. Automotive business owners are encouraged to contact the VACC Workplace Relations team at ir@vacc.com.au or 03 9829 1123 for guidance before acting on workplace relations matters.

With a depth of industry knowledge that is unmatched by generalist legal service providers, VACC’s Workplace Relations team in uniquely positioned to provide effective solutions to the workplace challenges of the automotive industry.

TACC UPDATE

The unprecedented interest in automotive careers reflects a significant shift in perception. Today's automotive technicians work with sophisticated electronic systems and adapt to rapidly changing vehicle technologies, notes the TACC. Behind this growth lies a

consistent demand for qualified technicians attractive remuneration, and most significantly the industry's technological

Modern vehicles are increasingly complex machines, requiring technicians with multifaceted skills spanning mechanical systems, electronics, and digital technologies.

The TACC has forged a productive partnership with the government and TasTAFE to address the

infrastructure needed to support this influx of apprentices. Plans are advancing for a new southern region automotive training facility that promises to transform how future technicians are trained.

As the automotive sector gradually shifts towards electric and lowemission vehicles with sophisticated computerised systems, these apprentices are positioning Tasmania at the cutting edge of automotive innovation while developing skills that will remain relevant for decades to come.

This positive trajectory reflects the effective collaboration between industry stakeholders, government bodies, and educational institutions, creating viable career pathways for young Tasmanians.

The partnership approach has been crucial in developing training programmes that address immediate industry needs while anticipating future developments.

INDUSTRY POLICY

Dr Imogen Garcia Reid

The Victorian Automotive Chamber of Commerce has delivered a comprehensive pre-budget submission to the Victorian Government, outlining 16 key recommendations to bolster the automotive industry through challenging economic conditions and the transition to zero-emission vehicles.

The submission addresses critical areas, including taxation reform, industry support, consumer protection, skills development, and workplace relations. It represents the interests of VACC's more than 5,000 members across 20 retail automotive sectors, who collectively employ over 50,000 Victorians.

The automotive retail sector faces unprecedented challenges with the mandated shift towards zero-emission vehicles and post-pandemic economic pressures. Without adequate support for existing automotive retail businesses to fully prepare, many small operations face an uncertain future. Targeted government assistance is needed to ensure the industry can successfully navigate this transition.

A central element of the submission focuses on taxation reform, with VACC calling for reducing or removing Victorian land tax to support business growth and capital investments. The Chamber has also advocated for the abolition of the Super Luxury Duty, which it argues creates a competitive disadvantage for Victorian dealers compared to neighbouring states that don't impose such taxes. This disadvantage is particularly evident when Victorian dealerships advertise on national platforms alongside interstate competitors offering lower drive-away prices. With the Victorian Government's ambitious target of 50 per cent zeroemission vehicle (ZEV) sales by 2030, VACC has emphasised the urgent need for financial assistance to help businesses invest in upskilling and capital equipment. The Chamber points out that while energy providers have dominated discussions about the ZEV transition, the voices of frontline automotive businesses have been inadequately represented in policy development.

The recent introduction of the New Vehicle Efficiency Standard (NVES) at the national level from January 2025 is expected to accelerate the shift toward ZEVs, adding further pressure on businesses to adapt quickly. VACC has stressed the importance of supporting the current dominant internal combustion engine market and the growing ZEV sector during this transitional period.

The challenges facing towing operators who must manage damaged ZEVs are of particular concern. The submission calls for government subsidies to install necessary barriers and safety equipment, noting that current requirements for a 15-metre separation between damaged electric vehicles and other structures are often unfeasible in metropolitan Melbourne's high-cost property market. The current approach to ZEV transition planning seems to overlook the practical realities facing members on the frontlines who are selling, servicing, and repairing these vehicles. Greater transparency and targeted support are essential if Victoria is to meet its ambitious targets while maintaining a strong automotive retail sector.

VACC has also highlighted significant

investigate unlicensed operators in the private car sales market. According to the submission, this unregulated sector exposes vulnerable consumers to vehicles with undeclared defects, tampered odometers, and unknown provenance while also facilitating tax evasion through under-reported vehicle prices. The industry's skills shortage hasn't been overlooked, with VACC advocating for alternative training models to maintain educational opportunities in thin markets such as motorcycle maintenance, automotive electrical systems, and panel and paint work. The organisation has also called for continued funding of the Victorian Group Training Program beyond 2025, highlighting its success with apprenticeship completion rates exceeding 85 per cent.

VACC has proposed a subsidised vehicle maintenance scheme for vulnerable motorists in collaboration with the repair industry. Citing research showing that 35 per cent of motorists are delaying vehicle servicing due to cost-of-living constraints, the Chamber emphasises the road safety implications of postponed maintenance, particularly regarding critical safety components like tyres. As the state's automotive industry navigates significant technological disruption and economic challenges, VACC has positioned its recommendations

Steering the future

PETER JONES TAKES THE WHEEL AT VACC

The Victorian automotive landscape stands at a crossroads of transformation. With electrification accelerating, new international players entering the market, and technology reshaping traditional business models, industry leadership has never been more crucial. Enter Peter Jones, the newly appointed Chief Executive Officer of the Victorian Automotive Chamber of Commerce (VACC), who brings more than thirty years of experience across automotive manufacturing and financial services to the role.

Taking the helm in February 2025, Jones arrives with a distinguished career that includes leadership positions at Nissan Casting Australia and Nissan Financial Services Australia and New Zealand, as well as serving as Board Chair of the Australian Finance Industry Association— experience that earned him induction into the Australian Finance Industry Hall of Fame in 2024.

We sat down with Jones to discover the person behind the impressive CV and explore his vision for VACC and Victoria's automotive future.

Looking back, what memories or experiences do you feel helped shape who you are today?

"Some of my fondest childhood memories are from weekends spent in our backyard with my father,

working on cars. There was something magical about those moments – the distinctive smell of rubber and oil, the satisfaction of solving mechanical puzzles together. I'd help sand down old parts and dismantle cars, learning how each component contributed to the whole. I remember being fascinated watching him diagnose problems, how understanding the inner workings of a vehicle could transform something broken into something reliable again. In those hours together, I developed not just practical skills but an appreciation for how vehicles weren't just conveniences but lifelines connecting people to work, family, and essential services. Those early handson experiences gave me an understanding of both the technical and human sides of the automotive world – a perspective that has guided me throughout my professional life."

Your career spans both automotive manufacturing and financial services. What drew you to the automotive industry initially, and what keeps you passionate about it after 30 years?

"I started at General Motors in collections expecting to stay perhaps two years. Three

decades later, I'm still here because the industry constantly reinvents itself. Few sectors combine engineering precision, consumer passion, and economic significance quite the same way.

"What keeps me passionate is the people—individuals who blend technical expertise with creative problemsolving and genuine enthusiasm. The industry has maintained relevance through enormous change, repeatedly demonstrating resilience and adaptability. Being part of that journey continues to be deeply rewarding."

During your time at Nissan Casting Australia, you witnessed firsthand the evolution of local manufacturing. How has that experience shaped your perspective on the future of Australia's automotive industry?

"Those years taught me valuable lessons about both challenge and opportunity. While vehicle assembly has largely departed our shores, components manufacturing continues to demonstrate that Australian expertise can compete globally with the right focus.

"The experience convinced me that our industry's future lies in specialisation, value-adding, and service excellence. Victorian automotive businesses are particularly well-positioned with their combination of technical education facilities, manufacturing heritage, and innovative mindset. The skills that made us world-class manufacturers are being redeployed into emerging opportunities like EV infrastructure and specialised component production."

Can you share a defining moment in your career that has particularly

influenced your leadership style?

"During the global financial crisis, I was leading Nissan Financial Services when credit markets essentially froze overnight. Rather than retreating, we doubled down on understanding individual dealer businesses and customer needs, developing tailored solutions that managed risk while maintaining vital relationships.

"That period reinforced my belief that difficult times require more engagement, not less. I learned that being honest about challenges while collaboratively developing solutions builds tremendous loyalty and resilience—lessons that will be central to my approach at VACC."

As board chair of the Australian Finance Industry Association, you played a key role in regulatory engagement. How might you leverage that experience to advocate for VACC members?

"Effective regulatory engagement requires three elements: relationship building before you need influence, data-driven arguments, and constructive alternative proposals.

"For VACC members, this means developing compelling narratives about our industry's contribution to Victoria's economy while precisely articulating how proposed regulations might help or hinder those contributions. We'll focus on building strong relationships with regulators and politicians, becoming trusted advisors rather than occasional critics.

"Critically, we'll ensure member perspectives are incorporated early in policy development rather than

after decisions are essentially final."

Many VACC members are family businesses facing succession planning and technological disruption. How might your financial industry background help them navigate these challenges?

"Family businesses form the backbone of our industry, and their continuity matters deeply. My financial services background provides frameworks for approaching both succession and technological investment as strategic opportunities rather than burdens.

"For succession planning, structured approaches that balance family dynamics with business requirements lead to better outcomes than forced transitions during crisis points. Regarding technological disruption, my experience helps distinguish between essential investments and costly distractions.

"VACC will develop practical guidance on staged technology adoption that aligns with business scale and customer expectations, turning these challenges into opportunities for renewal and growth."

Outside of the boardroom, what drives you? Do you have any personal connection to cars or motorsport?

"I'm a passionate V8 Supercars fan and was fortunate to be involved during Nissan's return to the series. Working with the Motorsport team during that period was a career highlight – seeing our Altimas competing at Bathurst and witnessing the technical innovation that goes into making a competitive Supercar was extraordinary.

"There's something uniquely Australian about V8 Supercars – the fierce competition, passionate fans, and the way it connects with communities across

the country. I still try to attend several rounds each year, and the thunderous sound of those V8 engines never gets old.

"I have a degree in Asian studies, though my pronunciation still generates more confusion than communication!

Understanding Asian business culture has become increasingly valuable as our industry's connections with the region strengthen."

When you think about leadership in times of industry transformation, what principles guide your approach?

"Transformation requires different leadership than steady-state operations. My guiding principles center around clarity, empowerment, and authenticity.

"Clarity means articulating both the destination and the roadmap in terms people can connect with. Empowerment involves equipping people with the tools and knowledge to navigate change themselves rather than waiting for top-down direction.

"Authenticity is perhaps most important— acknowledging challenges openly and demonstrating that leadership doesn't mean having all the answers but rather asking the right questions and bringing people together to solve problems collectively."

The automotive sector is undergoing

"New market entrants, particularly from Asia, need strong local partners who understand Victorian customer expectations and regulatory requirements. VACC members can develop these relationships early, positioning themselves as essential collaborators.

"Victorian businesses have historically shown remarkable adaptability, and those who approach the current changes with strategic clarity rather than reluctance will find substantial growth opportunities."

Looking forward towards your first 12 months as VACC CEO, what initiatives are you most excited about, and how do you plan to support members through this period of change?

"My immediate focus will be a comprehensive listening tour across Victoria to understand member priorities firsthand. This will inform our strategic planning rather than the reverse.

"We'll launch an enhanced industry intelligence program providing members with actionable market data and technology roadmaps tailored to different business types. I'm particularly excited

As our conversation concludes, Jones's combination of manufacturing experience, financial acumen, and genuine industry passion suggests VACC has found a leader well-matched to the moment. His understanding of both the industry's heritage and its potential future directions positions him to guide members through what promises to be one of the most significant transformations in automotive history.

"The Victorian automotive industry has repeatedly demonstrated its resilience and adaptability," Jones reflects. "My role is to ensure VACC provides the advocacy, resources, and connections that allow our members not just to weather this transformation, but to emerge stronger and more sustainable. The vehicles may be changing, but our industry's importance to Victorian communities and the economy remains constant."

With the automotive landscape shifting more rapidly than at any point in its history, Victorian businesses now have an experienced navigator helping chart the course forward.

“My immediate focus will be a comprehensive listening tour across Victoria and Tasmania to understand member priorities firsthand."

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Toyota Hilux owners can now enjoy extra braking performance thanks to Bendix’s new Ultimate 4WD™ Electric Park Brake (EPB) with Drum-to-Disc conversion kit.

Locally designed and engineered for demanding Australian conditions and applications, the kit which is available for popular 4x4 N80 models (2015-onwards), takes Hilux’s braking to a whole new level, both on and off the road.

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Automotive Industry Awards 2025: Celebrating Excellence and Innovation

Applications have now closed for the 2025 Automotive Industry Awards.

Created to acknowledge and reward the best automotive businesses and personnel in Victoria and Tasmania, we had a record number of entries this year.

The only thing left to do now is get your tickets for the greatest automotive evening of the year: the Automotive Industry Awards at Crown Palladium on 28 June, where we’ll reveal the best in the business at the industry night of nights.

On the star-packed evening, we will reveal the Automotive Industry Awards winners, and celebrate the next generation: VACC and TACC Automotive Apprenticeships’ award

winners and graduating apprentices.

VACC President Craig Beruldsen will present two special awards, the President’s Award Employer of the Year, and the President’s Award Employee of the Year. These awards highlight people, the most valuable asset in any business.

We look forward to a big night when we’ll celebrate excellence in automotive and have great fun along the way.

The night will be full of entertainment, gourmet food and drinks, magic, music and dancing.

The Voices Supergroup returns, providing ample time for attendees to let their hair down. You will be

captivated by the performers of The Greatest Circus Dance Show.

Special thanks to major event partner DENSO for its support, as well as the AIA category sponsors Podium, Commonwealth Bank, Officeworks, Exedy, Podium, SixFam, Shell Card and Haynes Pro.

Sponsors on the apprentice front include Care Super, SP Tools, BASF, Cleanaway, Tecalemit asnd Neway. Fingers crossed for all VACC and TACC member entrants and well done.

For more information about the awards, key dates and tickets, go to automotiveindustryawards.com.au

Questioning the future of the 2% profit model for dealers

By Steven Bragg

The Motor

Industry Services

team at Pitcher Partners has been investigating the major market trends at play - exploring what measures dealers can take to thrive rather than just survive – or worse. We have been encouraging dealers to identify the challenges they face in today’s rapidly evolving environment, so that they can realign their business strategies to create a more positive outcome than moreof-the-same could possibly deliver.

Our industry professionals think the profit challenges faced by dealers are here to stay – for the following key reasons:

Legacy operational structures, beliefs and technology lock dealers into an unsustainable operating cost base.

Most dealer profits are in the hands of the Original Equipment Manufacturer (OEM) as new vehicles dominate their front-end volume and gross whilst fixed operations margins continue to reduce.

The traditional 2 per cent profitability model is not fit for purpose in today’s market as the relationship between gross and expense has fundamentally changed. With structural change now imperative, dealers need to establish sustainable expense budgets and build business models based on them by considering:

Operating and structural challenges

Property costs will continue to consume 15-20 per cent of dealer gross in 2025, as total gross declines yet site expenses continue to increase. (The 2 per cent model is built on a maximum of 10 per cent) so site utilisation and gross per square meter will become a key focus.

Overall operating expenses are up significantly in the last 5 years (up to 20 per cent in some cases) which has been absorbed by historically high front-end grosses in 2021 to 2023 but as the gross evaporates these costs result in operating losses. With people costs accounting for up to 40 per cent of all expenses there will be significant pressure on productivityper-employee with job roles and responsibilities requiring restructuring. Legacy operating processes and technology inhibit the dealer’s ability to change – locking them into unsustainable cost structures. As a “cost out” approach is needed, technology will play a larger role and the focus will be removing antiquated processes and redesigning them in line with today’s market operating conditions and customer needs. Dealers have maintained volume by adding new franchises, thus adding expense and complexity to operations. A rationalisation of new vehicle brands by some dealers will be required to rebalance their operations and take more control over their profitability. Gross profit constraints

Capped price servicing will render many workshops unprofitable as required labour recovery rates exceed available charge-out rates. The answer is to maintain a level of non-CPS work whilst looking to sweat the asset (being the workbay) via increased hours per day, Saturday shifts and multi-manning of work bays. Service gross per cent will continue to fall thus requiring increased labour throughput or a reduction in “non-productive” staff or a combination of both. Stagnation is not an option in Service in 2025. Dealer volume dominated by new vehicles resulting in a reduced capacity for used cars and increasingly exposing the dealership to market driven front end gross fluctuations. Dealers must set their required used

throughput objectives to ensure a balanced front end in terms of gross. This will need a review of asset utilisation and used vehicle policies. Finance-driven offers will be used to drive volumes reducing finance income for dealers by replacing profitable transactions with promotional rates to reduce stock levels which are set to increase across many brands. Net amount financed will be sustained but overall F&I profit will be limited. Again, used vehicle strategies will play a major role in growing the contribution of F&I.

Leadership and management skills

Dealerships have been “managed” to a profit in the past but now they now need leadership to execute change which can be a challenge; particularly where it has never been a focus for dealership leaders.

Entrepreneurial and financial management skills in fixed operations are lacking, with a gap in competency development in recent years as lead times grew and front-end profit hit record levels.

In summary:

Vehicle retailers are set to go through significant change, with a need to challenge traditional processes and beliefs - placing pressure on management and leadership to execute change management.

Considering the underlying factors at play, slight modifications and tinkering around the edges will not cut it, in most cases there needs to be a ground up/cost out rebuild of the retailing model to ensure sustainable profitability and justify investment into the future.

VACC PARTNERS

for complete waste management solutions

Cleanaway is Australia’s largest waste management provider and proud new VACC partner. With convenient locations across Victoria and Tasmania, we can build customised, competitive waste solutions for your automotive business, including:

 General waste

 Commingled recyclables

• Paper and cardboard

• Steel/aluminium cans and plastic

 Liquid and hazardous waste

• Used mineral oil and oil filters

• Oily water, oily rags and other hydrocarbons

• Grease trap

• Pit and sump cleaning

 Workshop and parts waste

 Parts washer services

 Industrial service capabilities

Call us today on 13 13 39 and mention VACC or visit our website.

Fighting for the future of

automotive businesses

In a pivotal moment for Australia's automotive industry, the Motor Trades Association of Australia (MTAA) is advancing a multi-faceted strategy to address critical challenges facing vehicle retailers, repairers, and service providers nationwide.

From the corridors of Parliament House to workshop floors across the country, the MTAA has been championing reforms that will shape the industry's future. The organisation focuses on several key initiatives: a comprehensive federal budget submission, an overhaul of the Motor Vehicle Insurance and Repair Industry (MVIRI) Code of Conduct, and continued advocacy on franchising and Australian Design Rules. "These represent real solutions to the pressing challenges our members face daily," explains MTAA CEO Matt Hobbs. "From the power imbalance between repairers and insurers to the need for meaningful support as we transition to electric vehicles."

The 2025-26 Pre-Budget Submission outlines 22 recommendations addressing everything from skills shortages to taxation reform. Among the most significant proposals is establishing a mandatory national body repair code of conduct with an independent chair to resolve disputes between repairers and insurers swiftly. This ties directly to the MTAA's second major focus – the public consultation

for the revamped MVIRI Code of Conduct, which marks the most substantial update since 2008. The stakes couldn't be higher for Australia's 4,500 body repair businesses. "Body repairers frequently face contentious, unrealistic, and sometimes prohibited requests from insurers," Hobbs notes. The draft Code, developed in response to an independent review by Dr Michael Schaper, represents years of collaborative effort between the MTAA, its member associations, including VACC, and the Insurance Council of Australia. The Australian Motor Body Repairers Association (AMBRA) has provided crucial expertise. CAC Chair George Manos emphasises the importance of industry participation: "We want everyone to have their say. We welcome public submissions and direct or confidential engagement with the Insurance Council of Australia and the MTAA."

Additional Advocacy Areas

Alongside these initiatives, the MTAA continues its advocacy efforts in the franchising space, working on behalf of dealers and repairers to address power imbalances between manufacturers and their Australian partners. The organisation is also addressing challenges related to the Current Australian Design Rules – unique standards that can create

compliance hurdles for businesses in the automotive sector.

"Our advocacy on franchising and design rules complements our other work," says Hobbs. "It's all about creating a level playing field for Australian automotive businesses."

Looking to the Future

The MTAA's vision extends to the industry's transition to electric vehicles. Its budget recommendations include extending FBT concessions for plugin hybrids, abolishing the Luxury Car Tax, providing direct subsidies for EV equipment, and implementing an endof-life vehicle stewardship scheme.

"Our goal is simple – ensure automotive businesses aren't just surviving, but thriving through this period of unprecedented change," Hobbs says. VACC and other state motor trade associations will continue working closely with the MTAA on these initiatives. Members interested in learning more about the proposed Code changes can attend upcoming industry webinars. Implementation is expected in January 2026.

As these multi-pronged efforts progress, one thing is clear: the MTAA is determined to ensure the road ahead is navigable for automotive businesses of all sizes, addressing both immediate concerns and long-term structural challenges facing the industry.

Ready to invest? Start with super.

If you’re not sure how to start your investment journey, then your super could provide you with the perfect launchpad.

Your super is an active investment portfolio that’s already working hard to build wealth for your future. Getting more hands on and learning how it works could give you the confidence you need to start investing like a pro.

You super is more than a savings account

Your super isn’t just a bank account, it’s an investment account made up of diversified assets chosen by experts for their growth potential. As these assets increase in value and generate interest so does your super balance, with the returns reinvested so they too can earn interest. Over time, this reinvestment cycle works with your regular contributions to continually build a nest egg for your retirement.

Diversified assets can be your best friend

Diversification can help protect your savings from unpredictable investment markets. This means spreading risk across multiple types of investments such as growth assets (like shares and property), or infrastructure and defensive assets (like fixed interest or cash). This balanced

approach means if one investment type performs poorly, the performance of other types may offset the loss.

Know your risk tolerance

When it comes to money everyone has a different risk tolerance. In general, the higher the risk the higher the expected return, but this isn’t always the case, and not everyone can handle the anxiety of fluctuating markets. So, think about what you want to achieve, your investment timeframe and how you’ll react if markets are rocky.

How’s your super is set up? If you’re a CareSuper member, then most likely you’re in an investment option that’s managed for you by our experts. There are a range of options to choose from. As a first step, visit our website to find out how these options are constructed to suit a variety of risk tolerances and expected investment returns.

Once your confidence and knowledge improve, our Direct Investment option might be the next step. This option lets you take the reins and largely selfmanage your super portfolio. You make the decisions on what to buy and sell from a range of shares, exchange-traded

funds (ETFs), listed investment companies and term deposits, in combination with CareSuper’s managed options. We’re here to show you the ropes Don’t worry, as you continue on your investment journey, we’re with you every step of the way. CareSuper members can speak to our financial planners about risk, diversification, growth and defensive assets, and investment returns – all at no extra cost.

To learn more about super and investing visit caresuper.com. au or call us on 1800 005 166.

About CareSuper

CareSuper is an award-winning, profitto-member industry super fund. Our vision is to be Australia’s most trusted partner in retirement confidence through exceptional care and connection. We provide super, retirement and advice options when you need them to help you feel confident on your journey to, and through retirement.

AFSL 238718). CareSuper (Fund) (ABN 74 559 365 913). Any advice is provided by CareSuper Advice Pty Ltd (ABN 78 102 167 877, AFSL 284443). Consider the PDS and TMD at caresuper.com.au/pds. A copy of the Financial services guide for CareSuper is available at caresuper.com.au/fsg This is general information only and doesn’t take into account your objectives, financial situation or needs. Before making a decision about CareSuper, you should consider if this information is right for you. You may also wish to consult a licensed financial adviser. CareSuper has an agreement with SuperRatings Pty Ltd (SuperRatings) ABN: 95 100 192 283 a Corporate Authorised Representative (CAR No.1309956) of Lonsec Research Pty Ltd ABN 11 151 658 561, AFSL No. 421445 (Lonsec Research) for the provision of research, reporting and marketing services, which permits us to use the SuperRatings logos for marketing purposes. Read about the award methodology at https://www.superratings.com.au/. Information correct as at 28 January 2025

Renewable Diesel Push: $250M Boost for Heavy Transport

The Australian heavy transport sector faces a significant development with the Albanese Government’s recent announcement of $250 million dedicated to advancing Low Carbon Liquid Fuels (LCLF), offering fleet operators a pragmatic pathway to emissions reduction without overhauling existing equipment.

This funding package, part of the $1.7 billion Future Made in Australia Innovation Fund, targets renewable diesel and sustainable aviation fuel production specifically for transport sectors reliant on liquid fuels. For trucking companies, heavy vehicle fleets, and equipment operators in construction, mining, and agriculture, this represents a potential solution to the emissions challenge that works with current engine technology and fueling infrastructure.

Unlike other decarbonisation approaches that require complete fleet replacement, renewable diesel can often be utilised in existing diesel engines with minimal or no modifications. This compatibility means operators can potentially reduce their carbon footprint while utilising their current assets, maintenance protocols, and operational practices.

The funding focuses on pre-commercial innovation, demonstration, and deployment of sustainable fuels derived from waste materials, agricultural feedstocks, and renewable hydrogen.

For the transport industry, this translates to increased availability of drop-in fuels that can integrate with established distribution

networks and storage facilities.

Heavy vehicle operators stand to benefit from improved fuel security, as the initiative aims to develop domestic production capacity. Reducing dependence on imported fuel provides a strategic advantage in an industry where fuel represents a significant operational cost. The CSIRO projects substantial economic benefits, with the LCLF industry potentially contributing between $6-12 billion annually.

Renewable diesel offers a more immediate path to emissions reduction for operators with vehicles that travel long distances or carry heavy loads – applications where battery electric technology faces range and payload limitations. The technology allows for a quick refuelling and maintains the energy density advantages of conventional diesel.

The initiative includes production facilities already under development in Bundaberg and Townsville through the related Sustainable Aviation Fuel Funding Initiative, with $33.5 million committed across five projects. As production scales up, distribution networks for these renewable fuels will expand, making them increasingly accessible to fleets across Australia.

Transport companies operating in emissions-restricted zones or fulfilling contracts with environmental requirements may find renewable diesel particularly valuable. As corporations and government agencies increasingly include emissions targets

in their procurement criteria, the ability to use low-carbon fuels could become a competitive advantage.

Fleet managers should note that funding will be administered through the Australian Renewable Energy Agency (ARENA) and will adhere to the Future Made in Australia Community Benefits Principles. This suggests potential opportunities for transport companies to participate in pilot programs or early adoption initiatives as the fuels become more widely available.

For maintenance operations, the compatibility of renewable diesel with existing engines may simplify the transition compared to alternative technologies. However, fleet managers should monitor manufacturer warranties and recommendations as these fuels become more prevalent.

The focus on “hard-to-abate” sectors acknowledges that heavy transport faces unique challenges in decarbonisation. By developing fuels specifically designed for these applications, the program aims to provide practical solutions for emissions reduction in the most challenging transport contexts.

As emissions regulations continue to evolve, this investment positions Australia’s transport sector to adapt while maintaining operational efficiency. For heavy vehicle operators planning their long-term fleet strategy, these developments suggest that renewable liquid fuels will play a significant role in the industry’s transition toward lower emissions operations.

Neway Wheel Repairs from the beginning

After fine tuning their trade as wheel wrights for many years at Austral Wheels a disagreement with management saw Bill Gilbert (snowy) and Tom O’Kane move into a modest factory at 27 Holme Rd Moonee Ponds and Neway Motor Wheel Repairs was born. Withing just a few year Peter, Bills son left school at the age of 15 and began his journey.

Straightening Bent motorcycle, truck and car rims was the mainstay at this time. Between 1960 and 1980 the team moved around Melbourne The Golden Fleece Service Station on Mt Alexander Rd then to Vic Drews truck wreckers 456 Mt Alexander Rd Ascot Vale and 33 Sackville St Collingwood. With Many speed shops like Norm Beecheys and Brian and Graham Roses emerging a new Aspect of the job was born. More speed required more traction so they began widening steel wheel by spitting them in two and welding a fabricated steel strip through the middle increasing the width allowing a larger tire to be fitted.

In 1971 Bill retired and Peter purchased his share and operated alongside tom before his retirement in 1979. Where Peter shut up shop and took well earned break.

1981 Peter and his younger brother Colin Reopened in Albert St Preston. Repairing buckles and widening steelies was still on offer but the market For repairing and supplying wire wheels was really starting to boom with the popularity of MG’s, triumphs, Austin 7 and Healeys. Blank rims, spokes and hubs were imported from England and they would punch and drill the rim. Cut, angle and put the thread on the spokes. Lace-up and true the rim. Finally, finish in either chrome , paint or baked enamel. Business was booming with shops like The MG Factory and the Healey factory and during this period there wasn’t anything available off the shelf to buy.

IN 1984 David Peters son joined the team and only a few years later 1987 Peter semi retired with David taking over his share.

1995 saw the business move once again to their current location at 11 Beatrice av west Heidelberg.

Although the motorcycles work, rerolls and steel alterations remained busy, the wire wheels was slowing down due to the fading popularity of the British sport car and the new rims being imported from India.

Once again the business adapted, steel wheels were becoming less coming and alloy rims were becoming standard on new cars. This was beginning of Modern Day Neway Wheels. Brian Salt a former automotive spray painter who was there neighbor in Preston Began by repainting 5 wheels a week in his garage whilst the team focused on the other work.

This Number grew quickly and Brian came out of retirement and a small booth was built in the factory.

With the purchase of a 1950 Macson copy lathe they became the first repairers in Victoria refurbishing machined face alloys rims.

2004 saw Colin sons Jai and Trent Join the business after finishing VCE Followed shortly after by their younger brother Kyle. Both Jai and Kyle completed spray painting apprenticeship under the watchful eye of Brian and Trent’s time was focused on the craft of a wheel wright and machinist and for many years the boys learnt everything needed to know to operate in the wheel repair game. Saturdays were spent with a longretired Peter teaching Trent the fine art of rerolling both steel and alloy rims with nothing but a 50t press, a hammer, oxy & acetylene and a few custom-made tools that have been with the business since the beginning. We are true Wheel Wrights at Neway Wheels with skills that have been passed down through the generations. 2015 saw Jai, Trent and Kyle purchase the business from their Cousin and Father. Colin retiring and David starting DG Wheels still under the same roof and focusing on the wire wheels, steel alterations and motorcycle repairs. Seeing the need to update the shop to keep up with modern day demands and finishes a custom booth was designed. It consisted of a 12 wheel spray bay and a first of its kind infrared baking tunnel. A new CNC was imported and hydra

blasters replaced old hand processes. What we believed was the savior to our problems was running at capacity withing the year, combined with the lack of quality staff through COVID we Knew we needed to update again.

Jai and Kyle travelled to Europe the UK and USA detirmed to find the best equipment and processes available. Being such a niche industry the options and knowledge for refinishing were just not available. By early 2023 Neway Wheels had once again adapted to the needs of the industry and with the help of our overseas friends and business partners we have created a repair facility that meets International Standard and hope to set a benchmark for the other repairers nationwide. A new repair process demands quality products to ensure OEM standards and finishes and unfortunately, they have not been readily available in the country. Nor was there anything that was specific to our growing industry. We were always just lumped in with Bodyshop repairers especially when it came to booths and coatings, even though from factory an entirely different manufacturing and coating process took place. This is why we are pleased in bringing Neway Wheels latest evolution to the market. Launching a product range of paints and powder coats engineered specifically for the wheel repair market. We have followed the path of the top European repairers and hope to set a standard for the wheel repair industry in this country. We will be showcasing everything wheel repaired related at this year’s motor show we invite everyone to come and say hi check out our new range of over 39 premixed ready to spray base coats , 10 single shot powders , and our acrylic powder clear used by many top manufacturers. Combining three generations of knowledge and future innovation we plan to continue to grow the family legacy and make it through another 75 years.

Neway Wheel Repairs is a family owned-and-operated company spanning three generations of knowledge and class-leading experience, servicing the automotive industry with trusted craftsmanship since 1950. We use state of the art equipment to remanufacture your wheels back to OM standard.

Keep your business moving in the face of a fast-changing industry

Insurance plays a crucial role in the trucking and transport industry, serving as a safety net for businesses operating in this high-risk sector.

Your business faces numerous risks on a day-to-day basis, including accidents, cargo theft, and liability claims. Insurance helps mitigate these risks by providing financial protection against unforeseen events. For instance, liability insurance can cover negligence on your behalf for an incident not covered by your motor vehicle insurance, while cargo insurance can protect against loss or damage to goods in transit.

In addition, with the industry placing

Moreover, having adequate insurance coverage can enhance a company’s reputation and credibility. Clients are more likely to trust a transport provider that demonstrates a commitment to risk management through proper insurance and risk mitigation strategies. This trust can lead to increased business opportunities and customer loyalty. It’s important to remember that insurance is not just a regulatory requirement in the trucking and transport industry; it is an essential component of a robust risk management strategy. By investing in the right insurance policies, companies can safeguard their assets, ensure business continuity, and maintain

Does your insurance protect your business?

The experts at Marsh can not only help you to understand your insurance requirements – but can also do a claims analysis and help you to understand how to mitigate your risks.

Our brokers have been working with trucking and transportation companies for more than 30 years. We leverage our strong market relationships to provide tailored insurance solutions that meet your specific needs.

Contact OurAuto on 1300 441 474 or visit ourauto.com.au for a free insurance health check or to find out more about how Marsh can help you.

Liability and customer vehicle risks

• Damage due to faulty workmanship

• Negligence by contractor/subcontractor

• Driving risks

• Authorised vehicle inspections

Management risks

• Breaches in employment

• Unfair or wrongful dismissal

• Harassment or discrimination

• Wrongful acts as an owner/director

• Statutory fines & penalties (e.g. OH&S breaches)

Property risks

• Business interruption

• Fire & storm

• Machinery breakdown

• Theft & money

• Glass

Cyber risks

• Data breaches

• Cyber attacks

• Contingent business interruption

• Phishing attacks

HEAVY VEHICLE SAFETY

THE MAN BEHIND TRANSPORT CERTIFICATION SERVICES

JARROD THOMPSON

DIRECTOR, TRANSPORT CERTIFICATION SERVICES

In an industry where safety is paramount and regulations complex, Jarrod Thompson stands at the intersection of engineering excellence and automotive passion. As Director of Transport Certification Services (TCS), a company specialising in the certification of heavy vehicles, Thompson brings a unique blend of aerospace technology and mechanical engineering expertise to Australia’s roads.

Outside of your professional achievements, what’s your earliest memory of being fascinated by vehicles, and how has that passion evolved throughout your career?

My earliest memory of being fascinated by vehicles would be in the

late 80s. My dad imported several cars from America. He had a Trans Am, a Corvette and a Camaro. He performed various works on those in the shed at home, converting them from left to right-hand drive, and that really inspired me to

want to work with vehicles. Before coming to Transport Certification Services, I worked at Ford Australia and Jaguar Land Rover in the UK. The plan was to always work for Chevy over in the US and design Corvettes. But in 2009, I became involved in a

BIG CHAIR

heavy-duty tow bar project, introducing me to the heavy vehicle industry. From there, I started work with Transport Certification Services in February 2010. I purchased the company on the first of July 2015 and have owned it since. TCS was started in 1998 by Phill Hodges, who still has a lot of involvement in the company as a consultant. With your background in both Mechanical Engineering and Aerospace Technology, how has your aerospace knowledge influenced your approach to commercial vehicle safety?

I think aerospace knowledge has had the biggest influence on safety. There’s a very big focus on aircraft safety and any aerospace structure. We did a lot of safety-related work at uni, and that has really become part of the core culture at TCS. Our mission is to keep everyone on the road safe, and we do that by ensuring every vehicle we certify and interact with is compliant, legal and safe.

Navigating Industry Challenges

How do you navigate delivering a highly specialised service amid an environment of severe skills shortages?

It is certainly difficult to offer a very specialised service. We’ve hired a lot of our intake as graduates from a variety of universities, but predominantly Monash Uni. I went to Monash, so we’ll often get undergraduates in for work experience,

example, who started the company, is mainly retired now but will still come and assist. We’ve also had to engage some offshore support and engineering staff in the Philippines to assist with the technical calculations and report preparation. We always look over everything before anything goes out, but these are a few ways we’ve had to address the skill shortage.

The transition to electric and hydrogen-powered heavy vehicles is gaining momentum. How is TCS preparing for this shift?

Particularly for electric vehicles, we are aware that specialised training will need to be offered due to the high voltages. There will be the need for safety training. In preparation for the shift, we do hold all of the necessary modification codes for all heavy vehicle modifications. Other signatories may have limited codes depending on their experience, but we hold all of the necessary codes to become involved in this work in the future.

The Business Landscape

What do you see as the biggest challenge to doing business in Victoria?

There are very big challenges facing us in Victoria as heavy vehicle signatories. The main challenge is that our certificates are accepted interstate, but interstate certificates are also accepted in Victoria. That mutual

recognition was introduced on the naïve government understanding that since we are all signing off to the same code of practice, all certifications should be equal. In reality, that’s not the case.

In Victoria, we have to upload photos of every vehicle we modify or certify, detailed photos, calculations, and certification reports. We are regularly audited, and we have strict insurance requirements. In contrast, some interstate schemes have not transitioned to electronic certificate systems, have minimal insurance requirements or oversight from an auditing perspective, and have much lower barriers to entry.

As part of my role as Vice President of Commercial Vehicle Industry Association of Australia (CVIAA), we put in a submission for the Heavy Vehicle National Law Review. A strong focus there was removing the mandatory interstate mutual recognition and allowing it to be determined on a state-by-state basis. A nationwide Approved Vehicle Examiner (AVE) Scheme would be a better long-term solution than the proposed shortterm fix, creating equal conditions for Victorian Signatories and simplifying business operations in Victoria.

What would be some of the best business lessons you’ve learnt since buying the business?

I think the most important thing is that there’s no one more important than your team, the staff that work with

"From American Muscle

you. They are the biggest asset to the company. I know it’s a cliché, but it’s very true. Also, there’s nothing more important than relationships, whether that’s within the company or with customers as well.

We don’t offer the cheapest service. We certainly don’t do dodgy favours. People use us and they say to us, ‘We don’t always like what you tell us, but we can sleep at night knowing that you’re giving us the right advice.’

What was the best piece of advice ever offered to you?

Probably one of the best bits of advice which sticks with me—very simple advice that Phill Hodges gave me in the lead-up to buying the company from him. There was so much to manage, lots of things to organise, lots of things to plan and prepare, and it can all become quite overwhelming and stressful. And in his reassuring voice, he said to me, ‘Mate, everyone’s just got to be positive.’ Just remembering to remain positive when things do get stressful, when things do get difficult, that has been probably the single most beneficial bit of advice that I’ve had.

Muscle to Heavy Vehicle Safety."

Engineering a Safer Future

From the garage-bound American muscle cars of his childhood to the complex regulatory landscape of heavy vehicle certification, Jarrod Thompson’s journey reflects a commitment to safety that extends beyond mere compliance.

In an industry undergoing transformation with the advent of electric and hydrogen technologies and facing significant structural challenges in regulatory frameworks, Thompson’s aerospace-influenced approach to safety provides a steadying hand. His emphasis on team building, positive relationships, and maintaining quality standards over cutting corners shines through as the foundational values of his business practice.

While the young Jarrod who watched his father convert left-hand drive American imports may never have predicted a future in heavy vehicle certification rather than Corvette design, his passion for vehicles has found expression in ensuring that Australia’s roads remain safe for all users—a mission that bridges his personal interests and professional expertise.

As the automotive landscape evolves, leaders like Thompson, who combine technical knowledge with business acumen and a genuine commitment to safety standards, will continue to play a crucial role in shaping the industry’s future—one certified vehicle at a time.

Spirit and Care

We’re super together

Bigger and better for our members

In 2024, CareSuper and Spirit Super came together to form a new, bigger and better fund. Today, we look after more than 570,000 members, $53 billion in assets and over 100,000 employers. You can now benefit from the best of both funds

What’s stayed the same

you’re part of a profit-to-members fund award-winning customer service2

affordable and competitive fees and flexible insurance options

improve your wellbeing at no extra cost with MetLife 360Health

we’re here to help you with expert advice and interactive events

our app and Member Online portal, re-branded as CareSuper with even more features to manage your super anywhere, anytime

New benefits

strong long-term returns and less risk with our smooth ride investment philosophy

two new investment options (Alternative Growth and Property)

a new Direct Investment option to give you even more control of your super

an updated Sustainable Balanced option

a new online education hub and retirement calculators to help you plan

Racing beyond boundaries Australia’s teenage F1 academy sensation

Now, in March 2025, she’s made history as Australia’s youngest-ever F1 Academy driver at just 16 years old. We sat down with this rising star to learn about her remarkable journey from Melbourne karting tracks to the international racing circuit. That first day at the karting track changed everything. Can you walk us through what you remember

The morning sun casts long shadows across the Valencia circuit as sixteenyear-old Joanne adjusts her racing gloves. The distinctive red-and-blue Australian flag adorns her helmet—a proud emblem of home in this far-flung corner of Spain. In February, she competed against 34 drivers, qualifying first among women in two races and second in another, securing an impressive P16 finish overall in one of the world’s most competitive winter championships.

about that moment and how it felt to realise you had natural talent and enjoyment for racing?

“My brother started racing first. I remember my dad was thrilled to have his son taking up one of his passions— go-karting. Going to the local circuit and watching my brother get ready to drive was so different and exciting! When he was on track, I felt this rush of adrenaline just from watching. It became a hobby of my own—just spectating! I loved seeing my brother finish his sessions smiling and my parents looking on in awe. I gained this new sensation and really wanted to have a drive myself. And as soon as I had the chance, I didn’t want to stop!”

From that initial experience, what began as a family weekend activity quickly became more serious. Those early laps around Melbourne’s karting circuits eventually led to a collection

of over 50 trophies that now adorn her family home—physical reminders of a journey that was beginning.

Making the move to Italy is a huge step for any teenager. How has your family supported this journey, and what adjustments have you all had to make?

“As a 16-year-old, balancing my education, time with friends and family, and the massive dedication required for my sport has been incredibly challenging. Moving overseas for Formula 4 is a huge accomplishment, but it comes with real sacrifices. My family has given up so much for me, and I’m completely thankful to have their unwavering support. I’ve transitioned to completing my studies online and am actively improving my Italian. The adjustment has been significant for all of us, but we’re navigating it together.”

You’ve gone from Melbourne to being based in Italy - how has that cultural shift changed your development both as a driver and as a person?

“Amazingly, I’m half Italian on my father’s side, so it’s been wonderful to be immersed in more of my dad’s culture. That connection has definitely been a plus because I already spoke some Italian at home and could appreciate Italy’s amazing food culture. From a racing perspective, Italy is incredibly convenient for my career—I have easy access to everything I need for my training, from world-class facilities to experienced coaches who’ve worked with champions. The motorsport culture here runs so deep; it’s helped accelerate my development both on and off the track.”

F4 is a significant step up from karting. What’s been the most challenging technical aspect to master, and how are you approaching that learning curve?

“Competing in a National Championship in Australia gave me solid experience in high-level racing, but joining an F4 championship was another level entirely. Karting was an essential learning step— it’s a must-have starting point—but F4 is significantly more complex. As a driver,

mechanics, to name just a few. There’s exponentially more to think about. After every session—whether it’s testing, qualifying or a race—I sit down with my driver coach and engineer to analyse my data in great detail. This data provides precise evidence of how each lap comes together and helps identify specific strengths and weaknesses. As a driver, I’m constantly drawing on that data to improve my overall performance, making incremental gains that add up to significant progress over time.”

Women in motorsport are still relatively rare at the highest levels. How do you view your role in potentially inspiring the next generation of female drivers?

“When I first started karting, I was just one in a handful of girls among dozens of boys. Growing up in that racing environment with so few girls around had become normal to me—I simply accepted that racing was a male-dominated sport. But as I’ve progressed through the ranks, I’ve noticed more and more girls getting involved, which has been brilliant to see. I often get asked, ‘What do you say to younger girls who want to start in motorsport?’ I always reply: if you’re

and envision, you can make come true with dedication and support. I want to become a significant figure in motorsport as a female race car driver. I’m determined to achieve as much as possible and demonstrate to the world that women can excel in any field. I want to inspire girls just starting their journey—to show them there’s a path forward if they have the passion and commitment.”

Walk us through a typical day in your life - how do you balance your training, racing, education, and having some form of normal teenage life?

“A typical day for me starts with breakfast, though I follow a very specific nutrition plan that maintains a healthy diet for all my meals. I typically head to the gym in the morning, or if scheduling is tight, I make sure to fit it in during the afternoon. Then, I complete several hours of school work—maintaining my education remains a priority despite my racing commitments.

Several days a week, I have mental training sessions. Having a sports psychologist while competing at a world level is absolutely essential—the mental aspect of racing is just as important

"... she’s made history as Australia’s youngest-ever F1 Academy driver at 16 years old."

connections keep me grounded and remind me there’s more to life than racing, even though racing is my passion and focus right now.”

How does being Australian influence your approach or has it given you any unique advantages in European racing?

“I love representing Australia as a female driver. Having the Australian flag alongside my name on the car is a massive privilege—a constant reminder of where I come from. I think being Australian has given me this naturally open personality that helps me get along with everyone in the paddock.

The distance between Australia and Europe’s racing hubs initially made getting exposure to European racing culture and competition levels difficult, so the learning curve was steep. But that challenge made me more adaptable and resilient. A key advantage is being a native English speaker, which helps tremendously with communication in an international environment where English is the common language across teams and officials.”

Racing at this level requires intense focus. What mental preparation techniques have you developed to handle the pressure?

“Working with my sports psychologist has been transformative. He helps me cope with the inevitable ups and downs of performance and manage the weight of expectations and pressure. We work on specific visualisation techniques before races and mindfulness practices to stay present during high-stress moments. A significant advantage is having accumulated years of racing experience—that mental database helps me know instinctively how to battle for position on track and make split-second decisions. Everything in racing—from putting together the

"Having the Australian flag alongside my name on the car is a massive privilege."

perfect qualifying lap to executing overtakes to learning from mistakes— comes with its own mental game. Motorsport requires an extraordinarily high level of concentration sustained over long periods, often in physically demanding conditions. Building that mental endurance has been just as important as physical training.”

Where do you see yourself in five years, and what steps are you taking now to work toward those goals?

“It’s difficult to predict exactly where I’ll be or what category I’ll be racing in a few years’ time. One valuable lesson motorsport has taught me is that circumstances can change dramatically in a very short period. My ultimate goal remains reaching Formula 1, so ideally, I’ll be significantly closer to that dream in five years

Right now, I’m focused on maximising every opportunity in F1 Academy, absorbing everything I can from my coaches and competitors, and building the technical understanding and race craft that will serve me at higher levels. I’m also working on developing the physical and mental resilience needed for the increasingly demanding cars I hope to drive in the future. Every step is deliberate, even if the exact path forward isn’t always clear.”

As the youngest driver in this year’s F1 Academy, that dream no longer seems like a distant fantasy but a potential reality. Each race weekend brings new lessons, each lap time another benchmark in a journey that’s already remarkable for someone not yet old enough to drive on Australian roads.

What’s the biggest lesson racing has taught you about yourself that applies beyond the track?

“Racing has instilled in me a deep sense of discipline and dedication that carries into every aspect of my life. Through racing, I’ve learned firsthand that consistency and persistent effort genuinely pay off in the long run—you can actually see your hard work translating into tangible improvements in lap times and race results.

Beyond that, racing has given me this incredible tapestry of

emotional memories and experiences that simply wouldn’t be possible elsewhere. There’s this unique beauty to the sport—the intensity of competition balanced with the camaraderie in the paddock, the technical precision alongside raw instinct. These contrasts have taught me to appreciate complexity and to find joy in the journey, not just the results. Those are lessons I’ll carry with me no matter where life takes me.”

For now, Joanne focuses on the immediate challenge: mastering the complex machinery beneath her, navigating the professional ecosystem around her, and continuing her academic and automotive education. As she prepares for her next race, she carries not just personal ambition but the hopes of young women around Australia who see in her the possibility of their own motorsport dreams.

In the high-velocity world of formula racing, Joanne represents a new generation breaking barriers at breathtaking speed—proving that talent knows neither age nor gender when allowed to shine.

AI IN TRANSPORT

WORDS Paul Tuzson

iStock Fahroni

CONSTANT, RATE OF CHANGE IS NOT

AI this and AI that is currently the talk of the town but it’s not a fashion like so many other buzz words; it’s not a fad that will fade from favour. Many aspects of our lives are currently infused with AI powered convenience and this is only going to increase. The form of AI that most of us experience directly might be an information generation agent like Chat GPT or Google’s Gemini. If you’re a truck driver it might be route scheduling software or port management systems like auto gates, slot management programs and container handling systems. However, most of the artificial intelligence that pervades our lives is indirect. It operates behind the scenes to bring benefits to our lives seamlessly.

We may be amazed when we first experience an AI backed system but it soon fades into normality. The cynical view is that it’s all a gigantic manipulation for making money. The fearful view is that it’s going to take over everything and possibly make humans redundant. The optimistic view is that it’s going to improve all our lives immeasurably. All of these views, and everything between them, are at least partially correct.

So, what are some possible applications for AI in transport generally and trucking, or drayage. For readers not from the trucking industry, drayage is an industry term for transferring goods from ship or rail to destination by truck. The term comes from dray, which is a horse drawn cart or wagon, often with just two wheels. Readers old enough may have had a grandfather who worked on a horse and dray. We’ve come a long way from horses to the verge of autonomous trucking in the present, which is most definitely an AI dependant technology. We’ve been promised autonomous motoring for a good many years but we’re not there yet and we won’t achieve it this year, or next, or the next, or . . . Although there has been impressive progress in the field, the challenges remain enormous. It’s likely, however, that autonomous driving may make its genuine commercial debut in long distance road haulage. This is because driving for long steady periods on very predictable routes with relatively readable variables is probably one of the less challenging environments for autonomous driving. Don’t get us wrong, it’s still challenging just less so. Current autonomous driving technology is fairly reliable at about Level 3 which is when the vehicle monitors the entire driving environment and can perform most driving actions but in which a driver remains present and in ultimate control. Therefore, Level 3 autonomous driving will not result in job losses among drivers. Technology pundits love to talk about how AI doesn’t replace humans; how it amplifies human strengths and allows us

Coode Island, Swanson and Appleton docks in Melbourne. Webb Dock is Australia’s most advanced port and one of most advanced in the world.

to be our best selves rather than making us redundant. Poppycock. Getting rid of human workers results in massively reduced operating costs and stronger profits, despite the undeniable costs of implementing advanced technologies.

That’s why unions are so upset with automation - they know what it means. Therefore, when full Level 5 autonomous driving is finally with us, the greater number of drivers will not be. It’s the same with dock and warehouse workers, too. Automated freight handling at Melbourne’s ports now employs fewer worker than pre-automation.

It’s true that some of the transport and related workforce will undertake training and move into different, more technologically advanced roles, but many won’t. We can only hope the development and adoption of automation occurs gradually enough to absorb younger workers in new roles and allow retirement and natural attrition to ease older workers out of the picture.

General automation is one thing, artificial intelligence is another. AI turbocharges everything but it’s widely misunderstood. For instance, ADAS features like lanekeeping and adaptive cruise control are often referred to as AI technology but they’re not. They are narrow-acting rule-based technologies that draw information from a restricted range of sources to perform a limited range of actions, like applying steering resistance when a vehicle moves toward the edge of a road. Reading speed limit signs and sounding warnings is also too simple and limited to be classified as AI.

So, then, what is AI? Well, pretty much everything can be represented by mathematics. An AI draws data from a range of sources and converts the mathematical data and equations for processing them into digital algorithms suitable for processing by computers. The resultant algorithms are processed by other algorithms to determine the best course of action in a given situation. AI driven systems are adaptable. The range of inputs and outcomes can be very large and complex. Typically, all of the input and output parameters are too complex for human mental processing, particularly in real time. AI driven systems in transport assist with dispatching, route optimisation, fleet tracking, delivery scheduling, etc. All of these activities generate enormous amounts of data, which can be captured, analysed and used to fine tune these operations and improve future efficiency. Verizon Connect, Teletrac Navman, WiseTech Global and Trimble (now Transporeon Visibility) are names that might be familiar to operators in the Australian transport industry. These are ideally suited to larger operations and log things like the time spent at each delivery point, estimated arrival times, the most efficient routes

iStock Gennadiy Naumov

In past times docks could be a real schemozzle (top). Containerisation changed everything (above). Full port automation has been another massive change (below)

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donvictorio

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seem more expensive than off-the-rack solutions. However, such companies don’t buy more expensive products unless it saves more than it costs across all operations over a nominated time. For individual operators, even nonspecialised software like Google Maps can be utilised for some aspects of transport. Most of this is pretty well known to current operators, however, some may not have tried using LLMs like Chat GPT or Gemini but they’re quite effective and, of course, free. Simply key in your delivery addresses and as many supplementary factors as you need to consider and you’ll likely be pleasantly surprised at the results. Keep in mind, though, that if the parameters become too complex LLMs could have trouble coping. Try it and see. One thing is for sure, driving will never be the same again. Many decades ago, the first thing a delivery driver did in the morning was place all of the invoices or delivery dockets in order of the most practical delivery route. This required specialised knowledge and experience. Some operators still work this way. Then, warehouse staff would bring the goods for each customer to the truck in reverse order - first on, last off. Any adjustment to the route called on drivers’ specialised knowledge of the road network, any

given particular constraints, live traffic considerations, driver behaviour, and more all in real time. All of this builds a history that can be utilised for improvements in future performance. The largest companies with particularly complex operational needs might opt for custom built software, which might seem more expensive than off-the-rack solutions. However, such companies don’t buy more expensive products unless it saves more than it costs across all operations over a nominated time. For individual operators, even nonspecialised software like Google Maps can be utilised for some aspects of transport. Most of this is pretty well known to current operators however some may not have tried using LLMs like Chat GPT or Gemini but they’re quite effective and, of course, fee. Simply key in your delivery addresses and as many supplementary factors as you need to consider and you’ll likely be pleasantly surprised at the results. Keep in mind, though, that if the parameters become too complex LLMs could have trouble coping. Try it and see. One thing is for sure, driving will never be the same again. Many decades ago, the first thing a delivery driver did in the morning was place all of the invoices or delivery dockets in order of the most practical delivery route. This required specialised knowledge and experience. Some operators still work this way. Then, warehouse staff would bring the goods for each customer to the truck in reverse order - first on, last off. Any adjustment to the route called on drivers’ specialised knowledge of the road network, any works in progress, customer and product idiosyncrasies and other factors. This journalist remembers all too well how it was back in the ‘70s and ‘80s.

In those days, among smaller operators, maintenance scheduling tended to be governed by whatever the mechanic wrote on the window sticker. The programs mentioned above have truck maintenance scheduling built in for fleets of all sizes but even more interesting solutions will be developed in the future.

In those days, among smaller operators, maintenance scheduling tended to be governed by whatever the mechanic wrote on the window sticker. The programs mentioned above have truck maintenance scheduling built in for fleets of all sizes but even more interesting solutions will be developed in the future.

In our recent article on future manufacturing we mentioned the concept of the digital twin. This is a fascinating technology and will represent one of the best methods for handling future predictive maintenance. To recap, a digital twin is a virtual model of a component, or system of components. Digital twins of individual components can be interconnected to form models of more complex systems, like a whole truck, or truck fleet. They take inputs from sensors in the real world and enter it into the digital twin to predict consequences and outcomes in the real component or system that it represents.

In our recent article on future manufacturing we mentioned the concept of the digital twin. This is a fascinating technology and will represent one of the best methods for handling future predictive maintenance. To recap, a digital twin is a virtual model of a component, or system of components. Digital twins of individual components can be interconnected to form models of more complex systems, like a whole truck, or truck fleet. They take inputs from sensors in the real world and enter it into the digital twin to predict consequences and outcomes in the real component or system that it represents. A digital twin is, essentially, a mathematical representation of the various aspects of a system or component in binary digital form. Such mathematical representations can operate independently or in unison to form the aforementioned representation. The functions and outputs of digital twins of multiple components can be combined during information processing or in post processing, or both.

Above: Digital twin technology is becoming widespread and will be soon be found everywhere, including in trucking and general logistics. technology. Below left: The good old days still linger in some parts of the world. Improved transport and cargo handling is essential for economic advancement. Below right: Electric vehicles are finding a place in last-mile deliveries in some places.

A digital twin is, essentially, a mathematical representation of the various aspects of a system or component in binary digital form. Such mathematical representations can operate independently or in unison to form the aforementioned representation. The functions and outputs of digital twins of multiple components can be combined during information processing or in post processing, or both.

Of course, predictive maintenance has been around for much longer than AI. Companies have always had a pretty good idea of the service lives of various components like drive belts, coolant pumps, AC units and the like and replaced them before they were due to fail but digital

maintenance has been around for much longer than AI. Companies have always had a pretty good idea of the service lives of various components like drive belts, coolant pumps, AC units and the like and replaced them before they were due to fail but digital

Above left: Multi-container road trains are essential in a country with such vast distances like Australia. Above right: Belovedly simple trucks are a thing of the past. Above: Some goods still aren’t containerised but this is becoming increasingly rare

linger in some parts of the world. Improved

Above left: Multi-container road trains are essential in a country with such vast distances like Australia. Above right: Belovedly simple trucks are a thing of the past. Above: Some goods still aren’t containerised but this is becoming increasingly rare

iStock Kosal

iStock Adrian Coff

twins make this approach much more accurate and therefore, cost effective. Importantly, digital twin technology can be applied to more than just individual components or assemblies of them. Just about anything can be represented like logistics operations across wharves, warehouses and associated transportation systems. Even entire company structures can have digital twins. The most advanced companies are making use of this technology and it won’t be long before all companies are using digital twin technology for all of their operations. In fact, it’s probably the next big thing in logistics. As with AI in general, digital twin technology isn’t a fad - it won’t disappear. While advanced ports might not be using digital twin technology per se, they are certainly utilising AI enlivened technologies and automated equipment to improve operations. Again, harking back to the ‘70s and ‘80s, wait times for containers at docks could be horrendous and tensions were high. It wasn’t so bad if you were on hourly rates but if container rates applied, waiting around for hours was a real profit killer. Things have improved enormously because of AI. New slot booking technologies, gate entry systems and other AI enabled advances at Melbourne’s ports have reduced entry times in huge measure and automated container handling technology has sped up box movements while increasing safety. Interestingly, though, at the VICT five of the ship-toshore (STC) cranes are still controlled by human operators, albeit remotely. However, the two newest, larger versions that can handle 13,000+ TEU (Twentyfoot Equivalent Unit) Panamax sized ships are fully automated. Just saying.

AI is reaching into all areas of logistics. Although digital load boards for matching freight with carriers have been around for a long time, they are also starting to incorporate AI technology. Features like intelligent load matching, predictive analysis, route optimisation and even fraud detection are being added to these very useful services. There are also some future applications of AI technology that could be considered as bizarre from the standpoint of haulage, which is almost entirely fuelled by diesel. Although there are notions that battery powered trucks might replace liquid fuels in these applications some of the technical

challenges seem insurmountable, at the moment anyway. In some applications in some countries last-mile electric delivery vehicles are finding application and these obviously incorporate AI technology, but liquid fuels, with all their undeniable environmental costs, are well entrenched and will remain so for at least the immediate future. But what if we could solve the carbon problem?

The following will seem like it’s out of left field in this discussion, but stick with us. When atoms bond to form molecules, the forces in the bonds act to pull a resultant molecule into a particular shape. This shape is vital to the function of the

molecule and is known as protein folding although it encompasses molecules other than just proteins. The thing is, molecules can be extremely complex and the shapes they form can be staggeringly complex. It can take researchers years and even decades to solve such structures. AI programs like DeepMind’s AlphaFold can now resolve some structures of this complexity in minutes or sometimes just seconds. So, what does that have to do with transport? Well, researchers in this area are working on creating molecules that might be able to convert carbon dioxide into something less environmentally detrimental. If they succeed the results might (emphasise might) postpone the need to eradicate conventional liquid fuels. It might buy us more time. Pie in the sky? Perhaps. But as we said, AI is enabling amazing things. It’s changing our lives irrevocably, mostly while we’re not looking.

Above centre: Most road surfaces are empty space (between vehicles). AI assisted transport technology will allow a good measure of such space to be recovered by ‘platooning”. Left: Truck parks and entry points to docks can be very frustrating places in non-automated ports. Below: Modern slot booking and port entry technologies have made a trip to the wharf a much more efficient experience.

Above: Warehouses are increasingly technologically assisted, some with strong AI assistance. Below right: Goods still have to get into containers however once they are they enter the modern AI assisted logistics environment.

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Jacob Wackerhausen

iStock 1933bkk

iStock Chesky_W

iStock Philipp Berezhnoy

iStock Avigator Photographer

Diagram 1

The wheel bearing can be sourced as a complete assembly or as a bearing kit.

TOYOTA HILUX 4WD: FRONT WHEEL BEARING REPLACEMENT

VACC’s Technical Advisory Service regularly receives calls about the procedure to replace the wheel bearings in the 4WD versions of the Toyota Hilux from 2005. There seems to be some confusion as to how to press the bearings apart. This article will give you an overview of the two options you have to complete this task.

VACC’s Times Guide recommends it would take 1.7 hours per side to replace the wheel bearings.

The Hilux has proven itself as a reliable unit, but wear and tear does add up, and wheel bearings will not last forever. We have covered the procedure for rear wheel bearings as there is a common trap if you are not careful. See Tech Talk May 2017, page 4328.

The Two Options

You can purchase a bearing and hub which is fully assembled. See Diagram 1

You can purchase a new bearing kit with a new 4 bolt flanged bearing, bolts and seals which you can fit your wheel hub into.

NOTE: The wheel bearings are manufactured as a flanged bearing and cannot be pressed apart any further. See Diagram 7

WARNING: If you are going to use a bearing kit, you should be aware that the hub is held in the bearings extremely tightly. In some cases, very high pressures are required to press the assemblies apart and together.

It is recommended that you read all of this article before starting this job and make up your mind as to which way you want to proceed, and whether you have the appropriate tools and skills to complete this task safely. See Diagram 4

Depending on your bearing supplier, they may only have the assembled hub for the ABS models and the bearing kits for non-ABS versions. Allegedly you can buy a bearing kit for the ABS models which is why we have included the instructions for that variant.

Disassembly

Raise the front of the vehicle safely. Remove front wheels.

• Remove the front wheel speed sensors by removing the two clamps for the wiring, then the single bolt which attaches the sensor to the steering knuckle. See Diagram 2

Remove the bolt for the brake line bracket from the steering knuckle. Remove the front brake caliper and tie it up out of the way.

• Slide the brake rotor off the hub. If it is seized, there are two threaded holes to help you remove the rotor.

• Remove the dust cap from the middle of the hub using a chisel. Discard once removed. See Diagram 3

• Remove the split pin from the end of the driveshaft and discard.

• Remove the locking cap. Hold the hub with an appropriate tool and remove the driveshaft hub nut.

Loosen the four bolts which attach the hub/wheel bearing assembly to the steering knuckle.

Unwind these bolts until the hub is free of the knuckle, the bolts will be captive in the hub assembly. See Diagram 1 and 3 The hub should slide off from the driveshaft. If not, you might have to use a puller to press the driveshaft from the hub. Please resist the urge to hit it with a hammer as you might damage the threads.

• Remove and discard the O-ring from the rear of the hub.

If the vehicle has ABS, there will be one spacer. If the car does not have ABS, there will be two spacers, remove as required. See Diagram 3

Diagram 2 – Steering Knuckle

ABS Wheel Speed Sensor

Driveshaft

Driveshaft Seal

Steering Knuckle

Diagram 3 – Wheel Bearing Assembly Layout

Brake Dust Shield

Spacer

ABS Tone Wheel

NOTE: Depending on if the vehicle has ABS or not there may be a tone wheel or a spacer.

Bolts x4

Spacer Flanged Bearing

NOTE: Replace all seals and O-ring.

If you are fitting a new pre-assembled hub, skip ahead to the reassembly section. If you are going to replace the bearing and reuse the hub, move on to the following hub disassembly section.

Hub Disassembly

Mark all ABS tone wheels or spacers and the orientation of the bearing housing to assist in reassembly. It is possible to press these components together in the wrong order or direction.

Fit the hub assembly into a press, supporting the bearing housing.

With an appropriate press tool, press the hub from the bearing housing.

NOTE: Ensure you are only pressing on the hub shaft and not the inner race of the bearing. See Diagram 5

NOTE: Some workshops have made their own press tools with the same bolt hole pattern as the steering knuckle. This allows them to hold the bearing assembly in the press safely while applying pressure. See Diagram 4

Locking Cap

Split Pin

Nut

Dust Cap

Diagram 4 – Home Made Bearing Support Tool

Due to the high-pressure that might be required to press the hub from the bearing, many workshops make their own press tools. This example will allow them to bolt the flanged bearing onto the tool to stop it from escaping from the press.

Hub

Driveshaft

Expanded range, with an option to suit every business marketplace.vacc.com.au/technical/ info@ourauto.co.nz

Remove the bolts from the bearing housing.

NOTE: The bearings cannot be removed from the flanged housing. A new 4 bolt flanged bearing assembly is required.

See Diagram 7

Hub Reassembly

Lubricate the lips of the seal with grease.

Fit the seal to the new flanged bearing housing.

Fit the new bolts into the holes in the bearing housing. Ensure that the bolts have been fitted in the correct orientation.

See Diagram 1 & 6

Press the hub into the bearing. WARNING: Ensuring that you support the inner race of the bearing. Bearing damage will occur otherwise. See Diagram 5

• Then press the ABS tone wheel or spacer onto the hub tube.

Installation

Apply grease to the O-ring then fit the O-ring to the hub.

Some bearing kits come with a new seal which fits to the rear of the steering knuckle to seal against the driveshaft. If so, remove the old seal and fit the new one and lubricate the seal’s lips with grease.

Apply grease or anti-seize to the splines on the driveshaft to prevent it rusting into the hub in the future. Slide the driveshaft into the hub, then fit the hub onto the knuckle and tighten the four bolts to 80 Nm.

Fit the driveshaft nut, then hold the hub with an appropriate tool and tighten the nut to 235 Nm.

Refit the locking cap and fit a new split pin through the hole in the driveshaft.

• Refit the brake rotor with some anti-seize applied to the hub to prevent it from rusting on.

Refit the brake caliper and tighten the bolts to 123 Nm.

Refit the brake line bracket and tighten the bolts to 32 Nm.

Refit wheel speed sensor and tighten the bolt to 8.5 Nm.

Refit the wheels and tighten nuts to 105 Nm.

Diagram 5 – Bearing Hub Shaft

Ensure that you press on the hub shaft and not the inner race of the bearing.

Diagram 6 –Press or Puller Placement

Hub shaft

Inner bearing race

The workshop manual recommends using a puller. Many in the trade use a workshop press.

The ABS tone wheel and bearing can be removed from the hub together.

The wheel bearing kit comes with one flanged bearing, two seals, one O-rings and four new bolts.

For more information about the Toyota Hilux log onto VACC’s MotorTech or call VACC’s Technical Advisory Service.

We would like to thank the team from The 4WD shed for their assistance with this article. the4wdshed.com | 03 9720 8783

We would like to thank Travis from Bearing Wholesalers for his assistance with this article. bearingwholesalers.com.au | 03 9762 3255

VACC MotorTech is a vast database of automotive diagnostic and repair information, with a solution to suit every business. Now with an expanded range, the OurAuto Diagnostic Tools have powerful special functions across a wide vehicle coverage to assist you to diagnose faults. Together they can allow your team to repair more cars faster.

Hub Seal

Driveshaft Seal

The flat side of the bearing goes towards the steering knuckle side.

NISSAN: PTR-RDY/PTRPLACE MESSAGES

Nissan vehicles

Every now and then VACC’s Technical Advisory Service receive calls about some Nissan vehicles with strange warning messages on the display in the instrument cluster after a battery replacement or flat battery event. This will get you out of trouble.

There seem to be two abbreviated messages which are;

PTr-RDY- which stands for POWERTRAIN READY.

PTr-Place - which stands for POWERTRAIN and possibly “PLACE HOLDER”? There is no definition in the manual.

Both warnings seem to come about from similar situations. Commonly if the battery state of charge has dropped enough, and you attempt to start the engine. First, the engine will not start, then all the lights and gauges on the instrument cluster will go dark or will not work. Then one of the above warnings will be displayed. A similar problem can occur after a battery replacement.

To remove these error messages, Check the battery and recharge or replace as required. Check the vehicle and charging system to ensure there are no faults which would cause the battery to run down. If the battery is reconnected and the above messages and symptoms appear, disconnect the battery wait for 10 minutes.

NOTE: Some in the trade recommend disconnecting both battery terminals and connecting the positive and negative lead to each other to assist in removing any residual charge in the vehicle.

Reconnect the battery.

• The messages should now be gone, and the instrument cluster should work correctly. If not, there may be a fault in the power supply to the instrument cluster, which will require more diagnosis.

This message could occur on many modern Nissan vehicles from about the mid-2000s.

For more information on late-model Nissan vehicles log on to VACC’s MotorTech or call VACC’s Technical Advisory Service.

This message or PTr-Place could be displayed after a power supply problem. The gauges on the instrument cluster will also “not function.

VACC Accreditation

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MEMBER BUSINESS PARTNERS INDEX

Becoming a VACC or TACC member opens up a wide range of special offers and discounted products and services for you and your business. VACC and TACC have collaborated with organisations which provide essential services to your business to offer special low rates for members. Couple the savings from discounted products and services with the subsidised services which VACC itself offers to members, and your annual membership can easily pay for itself. Everything from IR advice, to cheaper EFTPOS terminals to technical solutions is on offer. This guide gives you an idea of the offers which you can access, as well as a number of other collaborations.

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Technical Information

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Health Insurance

nib has a mission and vision of people enjoying better health.

VACC and TACC members (including their staff) receive a corporate discount on nib’s retail health insurance products. 1800 13 14 63 nib.com.au/corp/vacc

Bunnings PowerPass

VACC and TACC members (including their staff) can join the Bunnings PowerPass program or link their existing PowerPass account to access a range of exclusive benefits. organisationsvic@bunnings.com.au

Waste Management

Cleanaway is Australia’s largest waste management provider, offering VACC and TACC members, competitive waste solutions for their automotive business. When contacting Cleanaway please mention VACC. 13 13 99 cleanaway.com.au

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Businesses can purchase a wide range of items, including personalised stationery, consumables such as floor mats and seat covers, workplace safety signage and much more. Member businesses automatically receive a discount on purchases.

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Spirit Super and CareSuper have merged to create a bigger and stronger Industry SuperFund for the motor trades. We have competitive fees and returns, exceptional service, and a focus on real care for our members. 1800 005 166 caresuper.com.au

EFTPOS Facility

Commonwealth Bank could provide the expertise, insights, technology and financial solutions to help your business move forward. Our Commonwealth Bank Business Banking Specialists can guide you through available business solutions to suit your business needs. 1300 013 341 | vacc.com.au

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Members can access automotive industry-specific training programs in business management, industrial relations/human resource management, technical and OHS & Environment. Skills Development Centre also facilitates short courses, online programs and diploma and degree qualifications. 03 9829 1130 | info@vaccsdc.com.au vaccsdc.com.au

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The AutoCareers jobs portal connects jobseekers with employers wanting skills and labour. VACC and TACC member businesses can advertise qualified and apprenticeship vacancies free of charge.

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VACC members can benefit from environmental compliance advice, briefings, training and on-site assessments. Green Stamp is an accreditation program that recognises and promotes businesses which have implemented sound environmental practices. 03 9829 1117 environment@vacc.com.au greenstampplus.com.au

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Members can access consultation and advice on OHS issues, including incident management, policies, workers’ compensation and more. OHS specialists provide workplace assessments and training, and administer the HazCheck management system. 03 9829 1138 | ohs@vacc.com.au vacc.com.au

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Sixfam

Sixfam is an experienced Telecommunications Service Provider, built on the basis to help ease the frustrations of small to medium businesses in Australia. 03 9200 2800 | sixfam.com.au

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VACC Helpline provides apprentices and businesses a free automotive apprenticeship sign-up and advisory service to assist all parties at any time. With years of experience and knowledge, it’s well worth a quick phone call to put you in the right direction. 03 9829 1133 | vacc.com. au autoadvice@vacc.com.au

MEMBER BUSINESS PARTNERS INDEX

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Auto Workplace Assist

A convenient go-to solution for supporting automotive workplace compliance needs. Health and Safety can be a complex, high risk and costly area for workplaces. AWA offers readymade, industry-specific compliance products, so that business owners can get on with the job at hand.

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VACC’S Marketing department can assist members with their graphic design requirements at a subsidised rate. Services include business cards, logo re-designs, corporate image overhauls, brochures and advertisements.

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All VACC and TACC members receive Workplace Update on a monthly basis via email, with issues also available on the VACC website. The publication provides the latest news and information regarding workplace and industrial relations, OHS and environment, business obligations and training opportunities. 03 9829 1123 vacc.com.au

TACC

Founded in 1930, TACC serves the automotive industry in Tasmania and amalgamated with VACC in 1999. TACC members gain access to all of the same products and services as VACC members, however TACC also has a number of additional services for its membership.

03 6278 1611 | tacc.com.au

Insurance

Automotive business owners can access competitive solutions through OurAuto Insurance. Specifically designed to meet to the unique risk profile of the automotive industry, OurAuto Insurance can help your business access the best cover at an affordable rate.

1300 441 474 contact@ourautoinsurance.com.au

Advertising

Members receive VACC Automotive magazine as a member benefit and have access to preferential advertising rates. The VACC marketing department can help members by designing advertisements.

John Eaton 0407 344 433 jeaton@ourauto.com.au

Tech Talk

Included in VACC/TACC membership is a subscription to the Tech Talk publication, the premier technical publication of the VACC Technical Services Department since 1986. The journal is printed 11 times a year, while a back-catalogue of articles is available as part of the Tech Online website. 03 9829 1292 vacc.com.au

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ETCS offers TACC members electrical service statewide, including installation, testing and tagging and assisting with OHS requirements. TACC members can access special member rates. 1300 724 001 | etcs.com.au

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TACC takes the hassle out of hiring trainees and apprentices, as businesses are matched with high quality candidates who meet strict selection criteria. TACC also looks after all administration aspects of the apprenticeship, including visits by Field Officers.

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03 6278 1611 | tacc.com.au

TACC Accreditation

TACC Accredited Repairers are promoted to the community as a group of professional businesses who deliver high quality repairs and services. Participating members enter into a contract with TACC to deliver a more professional level of service. TACC promotes these members.

03 6278 1611 | tacc.com.au