ANNUAL REPORT CHAMBERLAIN STUDENT CENTER & CAMPUS ACTIVITIES

2018–2019

The Chamberlain Student Center and Campus Activities (SCCA) team is committed to providing a safe, welcoming, and inclusive environment for all members of the Rowan University community. Through quality programs, services, and facilities, the SCCA creates opportunities for student engagement and learning, stimulates personal development, and contributes to building campus community in collaboration with university partners. The purpose of the Student University Programmers (SUP) shall be to provide the students of Rowan University with an array of diverse, educational, and entertaining programs, to encourage the development of leadership skills and cooperation among all students, and to promote the interests, image, and quality of experience at Rowan University. Rowan After Hours (RAH) provides late-night/weekend opportunities for Rowan University students to become active in campus life by executing diverse, quality programs in a safe and welcoming environment.

CAMPUS ACTIVITIES BY THE NUMBERS 51% of the total Rowan University undergraduate population attended at least one SCCA sponsored program. 280 people attended 3 or more SUP movie nights during the 2018–2019 academic year. 533 people attended 8 or more RAH events.

CO-SPONSORSHIPS & PARTNERSHIPS RAH had a total of 45 co-sponsorships during the 2018–2019 academic year. SUP had a total of 43 co-sponsorships during the 2018–2019 academic year.

CORE VALUES Student Development To prepare students to be engaged citizens and community leaders, we are dedicated to creating an environment that is conducive to student learning, self-discovery, and social growth through opportunities for involvement outside of the classroom. Community Building We are committed to creating and maintaining mutually beneficial and productive relationships for a culture where collaboration, participation, care, and respect are modeled in all that we do. Service Excellence We want every person to feel valued when they walk through our doors. We prioritize exceptional experiences by anticipating needs and exceeding expectations for those we serve. Quality We strive for the best. We bring honesty, accountability, and professionalism to all that we do. By embracing change while respecting and valuing tradition, we continue to improve our organization and ourselves. Fun We’re more than just a building. The events, services, and facilities we provide create an engaging and entertaining atmosphere that fosters well-being and social connectedness for the Rowan community. Simply put, we take our jobs seriously, but not ourselves.

BUILDING STATISTICS

(all percentages approximate)

6,720 (26%)

1,141 (4%)

111 (3%)

483 (2%)

104 (3%)

EVENTS

HOURS

(hosted)

(space reserved)

17,314 (68%)

1,674 (46%) 1,721 (48%)

• Student Organizations • External Clients • Academic Departments • Admin Departments

3,610 events totaling 25,658 hours of fun!

1,834,492

people have walked through our doors this year!

ATTENDANCE AT OUR EVENTS

36,385 TOTAL

$12,923

ATTENDEES

$10,048 Gloucester County Animal Shelter

$1,600

Raised for the St. Baldrick's Foundation for pediatric cancer research at the 9th Annual St. Baldrick’s Day event.

Raised for The Front Row Foundation at the 52nd Annual Holiday Helper Auction.

Raised for the Gloucester County Animal Shelter at the Bubble Soccer for Puppies event.

21,695

$520

Raised for Toys for Tots during The Great Board Game Run.

11,569 3,121 RAH

SUP

$460

SCCA

MULTI-INSTITUTIONAL STUDY OF LEADERSHIP STATISTICS

Raised for The Angels of God Community Outreach during the Chi Alpha Closet event.

3.40 3.32 3.24

In 2019, Rowan University completed the Multi-Institutional Study of Leadership—a national benchmark aimed at understanding students and their leadership abilities. When compared to the national average, SCCA employees scored higher in two out of the four leadership categories, including complex cognitive skills and leadership efficacy.

3.17

Complex Cognitive Skills

The Game Room features an array of video games, arcade games, billiards, and board games for Rowan students to enjoy for free. The newly-updated space now includes three brand new billiards tables and six gaming consoles including a Nintendo Switch, two Xbox One systems, a PlayStation 4, a PlayStation 4 Pro, and a Nintendo Wii U. Regular tournaments are hosted so that students can come and compete to win Rowan Bucks prizes.

• National Score

Leadership Efficacy

• SCCA Employee Score

Past tournaments have included Super Smash Bros., Mario Kart, FIFA, Madden, Table Tennis, Texas Hold’Em, and monthly billiards tournaments. ACCORDING TO THE NUMBERS... The Game Room hosted a total of 28 tournaments over the 2018–2019 academic year. 592 people took part in these tournaments. On average, 171 people a day visited The Game Room.

NASPA CONSORTIUM: STUDENT UNIONS & PROGRAMMING 2018–2019 BENCHMARK SURVEY

The NASPA Assessment & Knowledge Consortium is a collection of assessment instruments focused on key areas within Student Affairs. Consortium studies are designed to provide colleges and universities with actionable campus-specific and benchmarking data to shape and enhance programming both inside and outside the classroom. Rowan University took part in the Student Union and Programming Benchmark in Spring 2019. The assessment provides actionable data on: • Utilization of the Student Union and participation in programming • Outcomes of participating in Student Union events and programs • Outcomes of student employment in the Student Union • Satisfaction with the Student Union The Student Union and Programming Benchmark is one of the nine Consortium studies that institutions can choose from when they participate in the NASPA Assessment & Knowledge Consortium.

CAMPUS NAVIGATION

Slide 3

85.6% of students who engaged in the NASPA Consortium: Student Unions and Programming 2018–2019 benchmark survey strongly agreed or agreed that it is easy to find their way around the Student Center.

ide 2

TIME SPENT IN THE STUDENT CENTER During the Fall 2018 semester, 72.33% of respondents said they spend 2 or more hours on average at the Student Center Monday–Thursday.

Slide 4 45.9%

Slide 3

Socializing with Friends Compared to the national average, our students are 6% more likely to come to the Student Center on a weekly basis to socialize with friends.

27.67% (1 or less)

17%

17.4%

27.3% Slide 4

20.9%

Gathering Information

HOURS

(on average)

18.2%

Compared to the national average, our students are 15% more likely to come to the Student Center to get information about campus.

72.33% (2 or more)

• Per Week • Per Month • Per Semester

205

STUDENT SATISFACTION

Slide 5

Out of 183 respondents…

82% reported being satisfied or somewhat satisfied overall with the Student Center.

THAT’S

150 OUT OF

183 PEOPLE

52

• Important • Not Important Over 80% of the respondents said that the amenities offered in the Student Center aided in their decision to attend Rowan.

OUTCOMES OF ATTENDING EVENTS As a result of attending programs, speakers, performances, or events at the Student Center, students…

76.16%

FEEL LIKE PART OF THE CAMPUS COMMUNITY

75%

HAVE BEEN ABLE TO CONNECT WITH OTHER STUDENTS

HAVE IMPROVED THEIR SATISFACTION WITH THEIR COLLEGE EXPERIENCE

HAVE MET INDIVIDUALS WITH SIMILAR INTERESTS

HAVE BECOME INVOLVED WITH OTHER CAMPUS ACTIVITIES

HAVE INCREASED KNOWLEDGE ABOUT THE CAMPUS COMMUNITY

73.54% 70.59%

64.94% 78%

STUDENT STAFF EVALUATION

Slide 10a

Slide 9b WELL-BEING

71.43% of our student employees rated their well-being as good or excellent as a result of working for the SCCA.

Slide 10b

Slide 9a JOB SKILLS

MENTORING

SENSE OF BELONGING

100% of student employees

88.46% of students agree that GCs

97.91% of students report making

88.15% 93.10%

report confidence in job responsibilities. report improved skills as a result of improvement. report having grown since employment at the SCCA.

Slide 8

86.54%

and professional staff have mentored them in gaining new skills. of students report feeling that they can go to their supervisors for help.

new friends in the SCCA.

95.83% felt the environment of the 91.67%

SCCA is safe, welcoming, and inclusive. report feeling connected to the University community.

96.56%

EMPLOYEE SATISFACTION 96.56% of our student employees reported satisfaction with their SCCA employment experience.

TESTIMONIALS “I love working for the SCCA because once I step into the office I feel at home. I’m surrounded by other students and professional staff who are dedicated to enhancing the Rowan experience through facilities, common spaces, and awesome events. I joined SUP and the SCCA to make friends, build my resume, and to have fun! You should join the SCCA for the amazing opportunities!” – Camryn Hadley Student University Programmers

"Working at the SCCA has been the greatest part of my Rowan experience. It gave me a community and people who I know will be there for me, along with friends that I hope to keep long after I graduate. I got involved simply to get a bit of extra money, but instead I got experiences, development, and opportunities I never thought I was capable of being able to do." – Bashira Khan The Game Room

"After being an SCCA staff member, the experiences and knowledge I have gathered is something unimaginable. The SCCA has offered me so much more than just a job. It has helped me with connectivity, relentless support, and motivation. It is truly an awesome opportunity for me as a student to work and learn at the same time with the SCCA." – Sarwatejas Rana Rowan After Hours “Working in this department has allowed me to grow in ways that I would not have expected. When they say that this is more than just a job, it’s not an understatement. Working at the Information Desk has exposed me to many experiences, leadership development, and allowed for personal growth that has completely changed my college career. It is the cherry on top of my college experience and I would not trade it for anything.” - Sha-faye Scott Building Manager

93.8% of our student employees who responded to the 2018–2019 2:1 Evaluations were able to recall the important phrase “safe, welcoming, and inclusive environment” from the SCCA’s mission statement.

@rowanscca www.rowan.edu/scca rowan.edu/scca

rowan.edu/scca