November 2023

Page 1

T exas W ater U tilities

JOURNAL

VOLUME 32

NOVEMBER 2023

"Proudly Serving Education Excellence since 1918"

NUMBER 11


Texas Water Utilities Association Regional Training – 2023

MARK YOUR CALENDAR FOR 2023

DATES TBD

(Not all regions offer Surface 1 which is a 24 hour class these above dates reflect all regions starting on Monday and offering 24 hour classes. Once we receive all the schools fliers we will post if in fact the school begins on Monday at 1:00 or Tuesday at 8:00 ) Check the TWUA Website for the most up-to-date information related to TWUA Regional opportunities. If travel and being in crowds cause you concern or your employer has not approved travel, please look at the TWUA Computer Based Training options. (https://twua.org/online-class-dates) Dates for Annual School 2023. The dates for the 105th Annual School in Corpus Christi, are September 18th – 21st 2023. This will be Monday thru Thursday. The events have been pushed forward a day. Opening Session and Awards will be Monday. The school will begin Tuesday and conclude with vendor move out at noon Thursday.


In This Edition: TEXAS WATER UTILITIES JOURNAL ( ISSN – 1051709X) is published monthly by the Texas Water Utilities Association, located at 210 E. Hwy 79, Hutto, Texas 78634 for Operators, Engineers, Managers, Laboratory technicians, Customer service personnel, Vendors, and other Professionals employed in, or interested in, the water and or wastewater industry.

President Message................................ 4

ED News ............................................. 6 If you want to get a complete look at lake levels, go to www.waterdatafortexas.org

Ten dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Nonmember subscriptions price: the USA $100.00 per year; $10.00 per single copy $125.00 per year outside the USA. Periodicals Postage Paid In Hutto, Tx. And Additional Mailing Offices. The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National Organization.

Safety News ......................................... 9

ADVERTISERS:

Postmaster: Send address changes to: Texas Water Utilities Association – Journal 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634.

Ana-Lab............................................................................................. 19

The Texas Water Utilities Association Journal is not responsible for facts and or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association.

Garrison Minerals............................................................................... 19

All inquiries should be directed to: Texas Water Utilities Association, 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634. Phone 512-459-3124. Any materials accepted for publication is subject to revision and editing At the discretion of the publisher.

MANAGEMENT COMMITTEE: Jim Siddall - Chair of Management Clarence Wittwer – President Vicente Carrizales – President-Elect David Hinshaw – Vice President Mike Norris – Past President Bill Brown – Past President Ric O’Conner – Vendor Rep. Ex. Officio Russell Hamilton – Executive Director

_______________________________ Front Cover Photo Courtesy of: Lott, Texas November 2023

EGSW.............................................................................................. 27

Homa Pump....................................................................................... 18 LSPS Solutions................................................................................... 22 Oller Engineering, Inc......................................................................... 17 Osha................................................................................................. 20 Pape-Dawson Engineers..................................................................... 23 Pump Solutions, Inc........................................................................... 21 Samco Leak Detection........................................................................ 19 Smith Pump Company, Inc.................................................................... 8 USA Bluebook.................................................................................... 25 Magna Flow................................................................. Inside Back Cover

TRAINING OPPORTUNITIES: TWUA Training Schedule......................................................... 13 Texas Water Utilities Journal | www.twua.org 3


President’s Message

PRESIDENT'S MESSAGE by Clarence Wittwer

Can you believe that it is November already? Me neither. Then again, I am having a hard time believing that I am now the President for 2023-2024 of what is hands-down the finest professional organization for water utility professionals. More than 32 years ago, I was almost literally dragged into my first TWUA meeting for the Gulf Area District in La Porte, Texas. I had no idea what was going on (some things just don’t change), and I was surrounded by the most down-to-earth people I had ever seen. The only thing that really seemed strange was how everyone was so much older than me. How little did I know that one day I would be here writing this as President, and somewhere out there, a green newcomer to our industry is still sitting there wondering why everyone is so much older. This is the most urgent problem of our industry and not just in Texas. Did you know that for the country as a whole, it is estimated that by 2025 more than 50% of our colleagues will be eligible for retirement? What if I told you that in Texas alone, more than 70% of those with licenses are now eligible for retirement? This just is not sustainable. There are around 30,000 licensed operators in this great state alone. Let’s say that there was that massive run on retirement for the 70% that are eligible….that is a mass exodus of 21,000 from our industry here in Texas. Quietly behind the scenes, we protect the health of millions of people every day. Any significant workforce loss could mean the difference between happy healthy customers and massive illness. Are you scared yet? Are 4 Texas Water Utilities Journal | www.twua.org

you reading this and thinking, “What’s with the scare tactics?” Good. We should be concerned. This crisis is unlike many others we have ever faced, and it is very real. Together we have faced hurricanes, drought, floods, and winter storms (sometimes all in the same year!), but none of that compares to the day that we do not have the people needed to keep our loved ones and friends safe and healthy. Some of our utilities are facing this now. We have major cities in Texas where licensed operators are operating multiple Class “A” wastewater facilities on a route where they might be responsible for as many as five large systems. Water operators are stretched to the extremes by operating systems with thousands of connections…by themselves. Despite all of the advancements in our field, there are some things that Tech and AI just can not do. I was a young operator when SCADA was integrated almost everywhere, and I recall how so many operators fought against it because they were worried that it was going to take away jobs from the operators. It never happened. I remember when AMR and AMI started rolling out, and the same concern resurfaced. It never happened. Do you know why? We are already so short-handed as an industry that anyone who might possibly have their duties changed by a new technology will be welcomed with open arms in another branch of our water utility family. Years ago, when the City of Houston placed their AMI online, they reduced their water meter reading team from over 100 to a team of 12. Those other folks were reassigned to other areas within Houston Water, experiencing significant shortages. So with all of these scary numbers, what can we do about it? First, let’s go out and FIND that next generation of our workforce. They are there, and they just need someone to TELL them about what we do. That someone is not on your HR team at a career fair. That someone is you and I. How many of us actually chose this profession? Very few. You must spread the word about what we do. Tell the story of how we protect so many. Tell the story about an amazing water utility family that supports you like no other. Go a step further and BRING them to your local TWUA District meeting. I do not care if November 2023


President’s Message they are 18 and not an employee of a utility. My kids practically grew up at TWUA meetings. Let them see firsthand what an amazing group we are and what a fine organization this is. Thanks to this career and this organization, I went to school later in life on multiple V.M. Ehlers Scholarships. At least one of my kids did as well. If you have that same experience…share. Our next generation of workforce do NOT want student debt. Show them how we can help with that.

Go find them. No one is looking for you. Tell them what we do. No one else tells our story like we do. Bring them to a District meeting.

I know this is a ton to take in, and it can seem like such an uphill battle, but together, we can do this. We have overcome so much together. I think I mentioned in my President’s Message on our website that together we have overcome floods, drought, hurricanes, and winter storms…sometimes all in the same year (welcome to Texas Ya’ll). We can continue to overcome all of those things and more as long as we do not try and do it alone. Join me this year as I push the message of FIND, TELL, and BRING.

IF NOT, WHY? Do you know that TWUA members: • Receive a discount (from 10% to 35%) on TWUA training • Receive a subscription to the monthly TWUA Journal • Receive free updates on regulatory and technology changes • Have easy access to industry matter experts, vendors, and product providers • Have the opportunity to apply for scholarship assistance for yourself or your legal tax dependent children

MEMBERSHIP PLANS BEGINNING AT $60/YEAR!! CONTACT TWUA AT (888) 367-8982 TO SIGN UP. November 2023

Texas Water Utilities Journal | www.twua.org 5


Central Office News by Russell Hamilton, TWUA Executive Director

F

ather, we bow our heads in respect and humbly say thank you, as we acknowledge that you are the creator. We take comfort in knowing that You remain in charge and control of life as we understand it. We need You, and we welcome You in all we do. We come into Your presence seeking Your grace, calm, guidance, and forgiveness. Father, we pray for Your mercy and forgiveness, and we ask that You guide, direct, protect, and bless TWUA and its members. Father, we thank you as we offer praise in the name of Jesus. Amen The drought is still concerning in parts of Texas. Parts of Texas are getting rain, but watersheds remain dry. In West Texas, Lake Spence is sitting at 16.7 % (+ 0.4 %). White River is sitting at 27.1 % (+2.4 %). Panhandle - Lake Meredith is sitting at 44.6 % (-0.9 %), and Greenbelt is at 10.8 % (-0.4 %). If you want a complete look at current lake levels, go to waterdatafortexas.org. The drought has never left for some. Annual School – The dates for the 106th Annual School are September 23rd – 26th, 2024. Tuesday, September 24th, at 8:00 a.m., all training classes begin. The ability to pre-register for the 106th A.S. will be made available as soon as possible. TWUA recognizes that you have a choice when it comes to operator training, and we thank you for your support and patronage. Resiliency Training – (Resilience is the process and outcome of successfully adapting to difficult or challenging life experiences). https://www.tceq.texas.gov/downloads/licensing/occupational/publications/rg-637-resiliency-requirements-for-water-operators-and-training-providers.pdf The state has added required training to the operator licensing program. TWUA is working to provide an approved version of this required training. TWUA’s version of this training will be available beginning in November 2023 and will be delivered computer-based. Additionally, this training will be free of charge for all TWUA current members. Class size will be limited. An operator can only receive credit for attending this core training ONE TIME! The resiliency training will begin on Thursday at 1:30 – 3:30 p.m. (offered most weeks) Check the training tab on the TWUA website for more information. All efforts will be made to provide this 2-hour training weekly. 6 Texas Water Utilities Journal | www.twua.org

The Story Goes Something Like This – Mrs. Turner’s Pumpkin Pie By Judy Solomon When I get off the school bus, and there’s a chocolatey smell coming from Mrs. Turner’s back porch, I can tell that she’s been baking. If I hop up on the bench at the bus stop, I can see whatever she’s been cooking sitting on her porch rail to cool. “Come on over, Jonathan, and have a cookie,” she will call to me. Then while I’m eating cookies and drinking milk, I tell Mrs. Turner about my day at school. Sometimes she shows me a letter or a new picture and tells me about her grandchildren One day Mitch and Jo-Jo got off the school bus at my stop so we could play soccer in the field behind Mr. Marshall’s store. “Hey, what’s that smell?” asked Mitch. “It smells great!” said Jo-Jo. “It’s coming from over there.” Mrs. Turner had been baking again, but this time it didn’t smell like chocolate. The smell was more like Mom’s cinnamon toast. We all walked over to Mrs. Turner’s fence. Mitch and Jo-Jo went into the backyard, and Mitch climbed up on Mrs. Turner’s porch. “It’s a pumpkin pie,” he whispered. “Let’s take it!” Mitch passed the warm pie down to Jo-Jo and jumped off the porch. “Hey, put the pie back!” I said. “What’s the matter?” asked Mitch. “Are you a chicken?” Mitch and Jo-Jo made chicken noises. “Bawk, bawk.” Mitch flapped his elbows up and down. Could I let them call me a chicken? “Give me that pie,” I said. Jo-Jo handed me the pie, and I carried it all the way to the soccer field. When we got there, we broke the pie up into pieces and ate it. Mitch and Jo-Jo picked up the pie pan and tossed it like a Frisbee. Next, they stepped on it. Finally, they stopped and looked at me. I stepped on the pie pan, too. After that and for the rest of the afternoon, we played soccer. Just before dark, I walked home through the woods. I didn’t want to pass Mrs. Turner’s house because my friends and I, we don’t have time for old ladies! That night I lay in bed with the lights off and remembered the November 2023


Central Office News time I got sick at school. The nurse couldn’t find my mom, and Mrs. Turner came to the school and picked me up. I started thinking about the pumpkin pie and wondered whether she made that whole pie for herself. Maybe her family was coming after all, and the pie was for them. I woke up early the next morning, even though it was a teacher’s workday and there wasn’t any school. I found Mom already up and hard at work in the kitchen. She put a platter of pancakes and bacon on the table, and I piled food on my plate. “I’m going to visit Mrs. Turner today,” I said with a full mouth. “What was that?” asked Mom. I swallowed. “I said, ‘I’m going to visit Mrs. Turner today.’” “That’s very sweet of you. I’m afraid she’s often lonely, what with her family living so far away.” “I think her family might be coming this year.” Mom smiled. “I hope so, but if they can’t make it, would you invite her to eat Thanksgiving dinner with us?” “Sure.” I moved the last piece of pancake around my plate. “By the way, how do you make pumpkin pie?” “Most of the ingredients are things we already have, like eggs and flour. The only thing we would need is some canned pumpkin,” said Mom. I ran upstairs and got the money saved from my allowance. I pushed it down in my coat pocket. I slipped downstairs and out the front door, and then I walked down the street to Mr. Marshall’s store.

Mr. Marshall rang up the order and said, “That will be $4.89, please.” I had to use almost all my money to pay him. On my way to Mrs. Turner’s house, I wondered what I was going to say to her. She came to the kitchen door with a smile. “Is that you, Jonathan?” she asked. “Come on in here. It’s cold outside.” I told her what happened the day before. “I was looking out the window when those boys came,” said Mrs. Turner. “I saw you with them.” “I’m sorry, “ I said and handed her the pumpkin and the bag with the new pie pan. She sat the pumpkin on the counter and looked in the bag. “What happened to the old pie pan?” she asked. “You don’t want to know,” I said and looked at my shoes. “Fair enough. Will you stay and help me make a new pie?” I stayed a long time, and we made two pies. Mrs. Turner said I could take one home for my family’s Thanksgiving dinner, and I asked if she would use the second for her family and their Thanksgiving dinner. Mrs. Turner smiled a little and told me that none of her family was coming for Thanksgiving this year. She picked up the second pie and looked at it. She said, “I will probably have to freeze half of my pie.” That’s when I remembered what Mom had said about inviting Mrs. Turner for Thanksgiving dinner. “Will you come and eat with us?” I asked her. “Why, Jonathan, I’d love to!”

“Good morning,” said Mr. Marshall.

“You’re not going to tell my parents what I did, are you?”

“Good morning,” I said. “Do you have any canned pumpkin?”

Mrs. Turner didn’t answer for a while. Finally, she said, “You owned your mistake, so I don’t think that will be necessary.”

“On the day before Thanksgiving?” Mr. Marshall chuckled. “We have a whole display of canned pumpkin. It’s at the end of aisle two.”

Stay Safe, and Remember – we do not need all the operators in Texas to be a member of TWUA – JUST YOU ! ! ! !

I found the pumpkin and carried it to the cash register. As I felt around in my pockets for the money, I remembered the pan. “Do you have pie pans?” “Aisle six, row three.” November 2023

Texas Water Utilities Journal | www.twua.org 7


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Safety News

USING PORTABLE GENERATORS SAFELY Using Portable Generators Safely. Portable generators are internal combustion engines used to generate electricity. They are useful when temporary or remote power is needed, and are commonly used during cleanup and recovery efforts following disasters such as hurricanes, tornadoes, etc. This fact sheet discusses specific hazards inherent in the use of generators and also provides helpful information to ensure that workers and others using such equipment remain safe. Hazards Associated with Generators • Shocks and electrocution from improper use of power or accidentally energizing other electrical systems. • Carbon monoxide from a generator’s exhaust. • Fires from improperly refueling a generator or inappropriately storing the fuel for a generator. • Noise and vibration hazards. Shock and Electrocution The electricity created by generators has the same hazards as normal utility-supplied electricity. It also has some additional hazards because generator users often bypass the safety devices (such as circuit breakers) that are built into electrical systems. The following precautions are provided to reduce shock and electrocution hazards: • Never attach a generator directly to the electrical system of a structure (home, office, trailer, etc.) unless a qualified electrician has properly installed the generator with a transfer switch. Attaching a generator directly to a building’s electrical system without a properly installed transfer switch can energize wiring systems for great distances. This creates a risk of electrocution for utility workers and others in the area.

November 2023

• Always plug electrical appliances directly into the generator using the manufacturer’s supplied cords or extension cords that are grounded (3-pronged). Inspect the cords to make sure they are fully intact and not damaged, cut, or abraded. Never use frayed or damaged extension cords. Ensure the cords are appropriately rated in watts or amps for the intended use. Do not use underrated cords—replace them with appropriately rated cords that use heavier gauge wires. Do not overload a generator; this can lead to overheating, which can create a fire hazard. • Use ground fault circuit interrupters (GFCIs), especially where electrical equipment is used in or around wet or damp locations. GFCIs shut off power when an electrical current is detected outside normal paths. GFCIs and extension cords with built-in GFCI protection can be purchased at hardware stores, do-it-yourself centers, and other locations that sell electrical equipment. Regardless of GFCI use, electrical equipment used in wet and damp locations must be listed and approved for those conditions. • Make sure a generator is properly grounded and the grounding connections are tight. Consult the manufacturer’s instructions for proper grounding methods. • Keep a generator dry; do not use it in the rain or wet conditions. If needed, protect a generator with a canopy. Never manipulate a generator’s electrical components if you are wet or standing in water. • Do not use electrical equipment that has been submerged in water. Equipment must be thoroughly dried out and properly evaluated before using. Power off and do not use any electrical equipment that has strange odors or begins smoking.

Texas Water Utilities Journal | www.twua.org 9


Safety News Carbon Monoxide Poisoning Carbon monoxide (CO) is a colorless, odorless, toxic gas. Many people have died from CO poisoning because their generator was not adequately ventilated.

dizziness, headaches, nausea, tiredness—get to fresh air immediately and seek medical attention. Do not re-enter the area until it is determined to be safe by trained and properly equipped personnel How to Contact OSHA

• Never use a generator indoors or in enclosed spaces such as garages, crawl spaces, and basements. NOTE: Open windows and doors may NOT prevent CO from building up when a generator is located in an enclosed space. • Make sure a generator has 3 to 4 feet of clear space on all sides and above it to ensure adequate ventilation.

Under the Occupational Safety and Health Act of 1970, employers are responsible for providing safe and healthful workplaces for their employees. OSHA’s role is to help ensure these conditions for America’s working men and women by setting and enforcing standards, and providing training, education, and assistance. For more information, visit www.osha.gov or call OSHA at 1-800-321-OSHA (6742), TTY 1-877-889-5627.

• Do not use a generator outdoors if its placement near doors, windows, and vents could allow CO to enter and build up in occupied spaces. • If you or others show symptoms of CO poisoning—

TEXAS WATER UTILITIES ASSOCIATION TEXAS WATER UTILITIES ASSOCIATION connect. engage. educate. connect. engage. educate.

DISTANT LEARNING DISTANT LEARNING NOW TCEQ APPROVED NOW TCEQ APPROVED

Visit www.twua.org for more information Visit www.twua.org for more information

10 Texas Water Utilities Journal | www.twua.org

Contact Us: 888-367-8982 Contact Us: 888-367-8982

November 2023


Field News

Quick and Dirty Tips for Conflict Resolution. By Jonathan Bass – Govloop.

Conflict resolution doesn’t have to be awkward or result in a blowup. Here are a few simple tricks to de-escalate tense work situations.

Smother conflicts immediately Conflict is a fire. It needs oxygen to breathe. The longer it goes unaddressed, the larger it grows.

Today was a fun one. Jump on it, smother it, and do not let it fester. Our company has a ton of very intelligent, high performers, and we’re currently refining a bunch of internal processes. So you know what that means: a lot of moving pieces, lots of opinions, and muddy swim lanes with everyone jumping in to problem-solve. Well, I overstepped my bounds. I started creating a new system without full buy-in from the director, whose team would be directly impacted by any changes. He felt out of the loop, which was only exacerbated when asked about the new changes in front of our leadership team. No bueno. Fortunately, my colleague and I have a great working relationship. We talked it out, said our mutual pieces, and came to a resolution that works for everyone (and ensures this situation won’t happen again). We even spoke after work to make sure that everything is copacetic. Again, we’re very close (usually left-hand, right-hand), so it was a quick fix. But it did get me thinking about conflict resolution, and how something like this could’ve absolutely blown up in my face.

Have those difficult conversations. Rip the band-aid off, and just get right to the meat of a disagreement. Will it be uncomfortable? Maybe. That depends on your relationship with whomever you’re engaging. Will it derail your day? It might. But better than owning real estate in your head and sabotaging your work. It might also unearth larger issues on your team. Or it might springboard you into a meaningful change. Whatever the case: just get ahead of any conflict by addressing it immediately. Be humble, be polite This is a toughy. After all, if you’re going into a conflict, you’re likely to have some emotional investment. Take a moment. Ask questions. Really look at it from your teammate’s POV. I cannot emphasize this enough: Ask questions.

And when you’re a GovLoop contributor and life gives you lemons, make content. So here are a few quick and dirty ways to snuff out a conflict before it washes over your entire team/ department/organization. Quick and dirty conflict resolution tips November 2023

The only way to learn is to understand, and the only way to understand is to ask. Now, armed with new information, what could you have handled better? The same goes for your teammate. Texas Water Utilities Journal | www.twua.org 11


Field News It’s possible to apologize for your error, while still getting your point across. Most conflicts stem from a simple lack/breakdown of communication. By immediately jumping on the situation and having a rational discussion, you’re already ahead of the game. Proper conflict resolution starts and ends with a resolution I learned this from our CEO, who is absolutely masterful at navigating strong personalities and keeping everyone focused on the larger goals at hand. Before a conversation, he’ll ask something along the lines of “so what do we want to accomplish?” or “what are we trying to achieve?”

Maybe it’s nothing project-related, and you both just want to establish a better working relationship (or at least one where you both can survive/thrive). Start with the endpoint. Work towards a defined solution. Have action items if needed. But more than anything, establish what you want. It’ll help frame not just the discussion, but also how you got to this point. Some people turtle at any sign of conflict, others run to it like a first responder. Whatever your natural instinct, just acknowledge that it exists, and handle it swiftly, diplomatically, and with the intent of using the tension as a catalyst for (personal/ professional) growth. At the end of the day, it’s just work. But you still have to be there for 35+ hours a week. Might as well create your own reality.

It sets the tone for the conversation. And if things ever start going off the rails, he steers it back to the goal we established. If you’re butting heads with somebody, start by asking what you each want as an outcome. Maybe you have the same endpoint, but different ideas on how to get there.

With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of a state of a state of disaster in Texas, TCEQ intends to offer flexibility to licensees and disaster in Texas, to process offer flexibility to licensees and applicants who were in applicants whoTCEQ wereintends in the of renewing or receiving an occupational

license and were impacted byanthis outbreak. the process of renewing or receiving occupational license and were impacted by this outbreak.

Operators desiring to TEST, should contact TCEQ in regards to2020. testing. There However, are some computer-based testing centers that remain open. To schedule there are some computer-based testing centers that remain open. To schedule a a computer-based exam, please contact the CBT centers near you to verify if computer-based exam, please contact the CBT centers near you to verify if they are still they are still operating. For other questions or concerns, please email licenses@ operating. For other questions or concerns, please email licenses@tceq.texas.gov. tceq.texas.gov. In the interest of safety, paper exams have been cancelled through

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November 2023


TEXAS WATER UTILITIES TRAINING SCHEDULE To register for any TWUA Training Classes – the preferred method of registration is using the online computer based electronic process, activated by clicking on specific event(s). For those who do not have internet as an option you may complete the registration form and fax to (512) 459-7124 and additionally you may contact TWUA Central Office @ 888-367-8982. Please Note – Due to recent increases for training materials, class costs have changed. Early Bird preregistration is defined to mean 30-days prior to any training event. All registrations received after the Early Bird period must pay additional registration fee. Central Office strongly encourages everyone to take advantage of the Early Bird pricing and utilize the computer based (electronic) registration. 20-Hour Classes: (Early Bird Pre-registration) $325 member $425 Non-member Onsite $375 member $475 Non-member

24-Hour Classes: (Early Bird Pre-registration) $385 member $485 Non-member Onsite $435 member $535 Non-member

ONLINE CLASS DATES

TWUA LIVE, INSTRUCTOR LED - COMPUTER BASED TRAINING

https://twua.org/online-class-date

REGIONAL SCHOOL DATES

TWUA IN PERSON TRAINING

https://twua.org/regional-school-date

TRAINING CALENDAR

ALL TWUA SCHEDULED TRAINING

https://tmts.twua.org/calendar

November 2023

Texas Water Utilities Journal | www.twua.org 13


Field News

CYBERSECURITY CYBERSECURITY

What is Cybersecurity Insurance, and and is it is important? What is Cybersecurity Insurance, it important? by Wanda VenterVenter by Wanda n today’s digital digital age, data and security pose pose n today’s age, data and security enormous risks torisks all organizations globally. enormous to all organizations globally. The very technology and capabilities that are The very technology and capabilities that are propelling organizations forwardforward are propelling organizations are contributing to a perfect storm, with contributing to a perfect storm, with conditions ripe forripe a cyberattack or dataor leak. conditions for a cyberattack data leak. Increased artificial intelligence and cloud Increased artificial intelligence and cloud usage and an and uptick third-party vendorsvendors usage an in uptick in third-party furtherfurther contribute to organizations’ contribute to organizations’ 14 Texas Water Utilities Journal | www.twua.org

vulnerability . Information and and vulnerability . Information Communication Technology has become Communication Technology has become essential to our modern society,society, as we rely essential to our modern as we rely more on them with increased more ondaily. themBut daily. Butthis with this increased use of technology comes comes increased cyber cyber use of technology increased risks. Currently, file transfer and customer risks. Currently, file transfer and customer data aredata moving throughthrough the internet at an at an are moving the internet unprecedented rate, leaving many many unprecedented rate, leaving organizations and their open toopen a to a organizations andcustomers their customers November 2023


Field News cyber-attack. The global cyber liability industry has realized this and, in response, has started introducing cybersecurity insurance policies. But what is cybersecurity insurance, and how does it work? Why is it important, and what are the key considerations when choosing a policy? Who needs it?

What is cybersecurity insurance? Cybersecurity is a top-of-mind priority for organizations of all types. From businesses to government agencies to non-profits, leaders must consider growing cyber threats, risks, and vulnerabilities. Insurance is a risk transfer mechanism that supports and protects businesses or individuals from the repercussions of cyber-attacks and cyber risks. For companies, these policies help to limit the severity of business interruption, data breaches, and heavy financial losses, which cyber incidents and their aftermath often cause. In short, this policy is a specialist insurance product that protects businesses and individuals from internet-based risks and information technology infrastructure and activities. Risks of this nature are typically excluded from traditional insurance policies. For many leaders, their instinctive reaction to cyber threats is to obtain the best cybersecurity controls and systems their budget will allow, and that’s a wise move. However, that is still not enough for many businesses. These enterprises address cyber uncertainty like any other risk, and one way to mitigate risk is to acquire insurance.

November 2023

Insurance of any kind is simply a means of protection against financial loss. It is a form of risk management primarily used to hedge against the losses that remain after other mitigation strategies have been applied. Cyber insurers have gradually taken a step away from their traditional role as payout providers and closer to risk advisors and business operations partners. They want to see their clients actively follow and adapt to the everchanging cyber risk by adopting good cyber hygiene practices.

What types of cybersecurity insurance are there? What are the key considerations? Insurers currently offer both business and personal cyber insurance as two separate products. No matter their industry and size, businesses have increasingly relied on computers, networks, social media, and data. Unfortunately, along with this digital revolution comes increased cyber risks. Any organization doing business through a computer and internet network, via technology, or with data could benefit from a cyber policy. Personal cybersecurity insurance is designed to provide financial reimbursement for costs associated with digital information theft and assets up to a specific limit. A cyber liability policy can cover any children that an individual may have living in their home and any personal computers, routers, laptops, notebooks, tablets, and mobile phones. Coverages will vary from insurer to insurer, but each affords several standard protections. Texas Water Utilities Journal | www.twua.org 15


Field News As a general rule of thumb, cyber policies aim to cover the costs of security failures, including recovery system forensics, and the costs of legal defense and reparations to customers. Coverages comprise first- and third-party liability coverage, indemnifying companies for financial losses caused by a cyber incident. First-part Coverage protects against losses incurred directly by the company in response to a cyber incident, and generally includes data recovery and restoration, business income loss (the net profit before taxes that would have been earned), and cyber extortion (like ransomware or other malicious code or denial of service). Third-party Coverage protects against all damages and claims expenses that the insured becomes legally obliged to pay as a result of a third party claim first made against the insured, during the policy period. Third-party liability coverages afforded by a cyber policy are usually claims-made, meaning that in order for a third party to claim against the insured, they must establish that a wrongful act was committed by the insured company or by its employees. Coverage typically applies

to damages or settlements that result from covered claims, as well as the cost of the legal representation. An example of third-party coverage includes claims alleging that the insured failed to properly protect its sensitive data adequately.

Why is it important? Who needs cybersecurity insurance? In today’s digital age, cyber threats are evolving rapidly, and the consequences of a cyber incident can be devastating. Cybersecurity insurance provides a safety net, ensuring businesses and individuals have the financial support they need to recover from cyber-related damages. Any entity that relies on digital systems, stores sensitive data, or conducts online transactions should consider cybersecurity insurance. This includes e-commerce businesses, healthcare providers, financial institutions, and individual professionals.

About the author – Wanda Venter Wanda Venter is a co-founder of Aviaware Technologies Corporation. As an entrepreneur, she has been in the IT industry for over twenty years. Her background includes a Bachelor's degree in Business from Concordia University Texas. Aviaware specializes in custom software design and development, focusing on cybersecurity and disaster recovery to ensure the security and privacy of critical business data.

16 Texas Water Utilities Journal | www.twua.org

November 2023


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November 2023

Rich Oller, PE | 806.993.6227 rich.oller@oei-eng.com www.oei-eng.com Texas Water Utilities Journal | www.twua.org 17


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November 2023

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Texas Water Utilities Journal | www.twua.org 19


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22 Texas Water Utilities Journal | www.twua.org

November 2023


There are 3 steps in the TCEQ exam process. 1. application/payment 2. approval/conditional approval 3. designate testing location You are not through the process if you have not designated a testing location with TCEQ!

TWUA.org

WATER DISTRIBUTION & WASTEWATER COLLECTION | WATER SUPPLY INFRASTRUCTURE DESIGN WASTEWATER INFRASTRUCTURE DESIGN | WASTEWATER TREATMENT DESIGN Texas Engineering Firm #470

November 2023

Texas Water Utilities Journal | www.twua.org 23


TCEQ Occupational Licensing Exams are Going Paperless! The Texas Commission on Environmental Quality’s Occupational Licensing section has been diligently working on revising and converting all licensing exams from paper to computer-based testing (CBT). We are pleased to announce that beginning September 1, 2022, all TCEQ administered exams will be available at approved CBT centers. TCEQ will no longer conduct paper exam sessions, with exceptions for Americans with Disabilities Act requests. The only two exams not offered via CBT are the OSSF Site Evaluator and the Landscape Irrigator exams, which are currently being administered by the Texas Engineering Extension Service (TEEX). 24 Texas Water Utilities Journal | www.twua.org

November 2023


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V.M. Ehlers Scholarship Scoring & Results will be announced soon!

November 2023

Texas Water Utilities Journal | www.twua.org 25


Important Information for 2024 Scholarship Seekers Good day, the VM Ehlers representatives want to remind you of the deadline for scholarship applications for the 2024/2025 academic year. Also, I have attached a copy of the latest (2024) application. Please use the revised application if you intend to apply for 2024/2025 funding. If you are a current scholarship (2023/2024) recipient and you wish to apply for scholarship funding for the 2024/2025 academic year. You can send your 2023 transcript along with your 2024/2025 application, this will provide the information needed for your Spring 2024 funding and for your new application. The second half of your scholarship award will then be sent to you. If you are a current scholarship (2023/2024) recipient and you do not intend to apply for the 2024/2025 academic year you must send your Fall 2023 transcript to receive the second half of your scholarship. We must receive the transcript before May 15, 2024.

were awarded to member applicants and applicants sponsored by members who are actively participating in TWUA events. Applicants will be awarded one point for each district meeting the member attended during the previous five years, and 15 points will be added for each year a member has served as an officer in a district, regional, or state organization. Previously, the average score on an application was 35 points, the 2023/2024 average score increased to 55 points. Nine applicants received an additional $1,000 with their scholarship award. To receive these bonus points, applicants must attach a copy of their member’s TCEQ training record of meetings or have their district, regional, or state secretary provide a letter attesting attendance or verifying service as an officer during the last five years. 2023/2024 was the Foundations most successful year ever. The Endowment Representatives and Board are confident that the changes made improved the scholarship application process and the applicants’ experience.

The deadline for submitting applications for the 2024/2025 academic year is January 15, 2024. It is important for the applicants to get their information submitted on time. This will be even more important to those who are in high school. Best advice: don’t wait until after the Christmas/New Year’s holidays to apply for a “State of Texas Academic Achievement Record.” Instead, it is recommended you request your records before December as early in the fall as possible. We have spoken with counselors and administrators at several school districts, and they indicate it is possible to get your records before the January 15 deadline, but they stressed that requests must be made early. Check with your high school counselor for advice on your specific situation.

If you need additional information, feel free to contact any board members for assistance. They can be reached at:

Please don’t forget the foundation’s revised method of evaluating the applications. Applications were previously assessed and awarded points for the number of years the applicant or sponsor of the applicant has been a member of TWUA, their major course of study, the applicant’s plans after completing their degree, household income, academic record, and extracurricular activities. After January 2023, extra (bonus) points

Good Luck in your future endeavors and have a Merry Christmas and Happy New Year.

26 Texas Water Utilities Journal | www.twua.org

Jim Siddall

1jsiddall1@att.net

Norma Clark

n.clark@twua.org

(469)371-8487

Russell Hamilton r.hamilton@twua.org George Glispin

gglispin@fordmeterbox.com

Lynn Short

lshort@lspssolutions.com

November 2023


We Offer Thanks R. Hamilton Father, for grace and forgiveness which we did not earn; We love, Offeras Thanks We acknowledge your from evil we turn. R. that Hamilton Thankful for our freedoms we’ve come to know; And in faith we pause, that your blessings bestow. Father, for grace and forgiveness which we did not earn; Wegift acknowledge love,we as offer from our evil thanks; we turn. For your of family andyour friends, Thankful for our freedoms that we’ve come to know; Beyond life necessities, this blessing highly ranks. And inwho faithare wealone pause, that your blessings Bless those with their struggles thisbestow. day; We pray for direction, that all will find their way. For your gift of family and friends, we offer our thanks; Beyond lifeare necessities, blessing ranks. For those who sick and inthis need of yourhighly healing; Bless those are alone with struggles this day; May peace andwho comfort replace all their negative feelings. Weliftpray for direction, that all will find their way. We up this Nation and those who lead; As we pray for your guidance, so our families will succeed. For those who are sick and in need of your healing; Mayyou peace andfood comfort all negative feelings. We praise for this and replace the nourishment it provides; We up this Nationtoand who lead; And weliftpray for peace all those worldwide. As wefor pray for your our families succeed. So thankful those who guidance, provide oursocomforts and will protection; Bring them all home safe and embrace them with your affection. We praise you for this food and the nourishment it provides; pray to all worldwide. For yourAnd Sonwe and thefor giftpeace he lovingly delivered; Somagnitude thankful for whoshould provide our comforts protection; The ofthose His love provide all quiteand a shiver. BringWe them all for home safe and in embrace them with your affection. pray forgiveness the ways we failed; For without Your grace, we surely would not prevail. For your Son and the gift he lovingly delivered; The magnitude of His love should provide all quite a shiver. Amen We pray for forgiveness in the ways we failed; For without Your grace, we surely would not prevail. Amen © 2013 Russell Hamilton

November 2023

Texas Water Utilities Journal | www.twua.org 27 © 2013 Russell Hamilton



TEXAS WATER UTILITIES ASSOCIATION

Individual Membership Application Use this form to: 1) Join TWUA "At Large" 2) Join TWUA and a District/Chapter 3) Renew your TWUA Membership Please Print Clearly Application for: o

Active Member

o o o o

Full-Time Student Retired Member Membership Renewal New Member

"At Large" or District/Chapter Name:____________________ Membership for year 20____ Name:____________________________________________________ SS# _______ - _______ - __________ Home Address:_____________________________________________ City:____________________________State:________ Zip:___________ Home Phone: (

)____________________________________

Work Phone: (

)____________________________________

E-Mail Address:_____________________________________________

Employer:______________________________________ Job Title:_______________________________________ Amount of Dues Enclosed: $________________________ Signature of Member:_______________________________________ Today's Date:______________________________________________ A portion of your TWUA Dues is allocated for a subscription to the Texas Water Utilities Journal. Submit all dues to the TWUA Central Office: TWUA Central Office, 210 East Hwy. 79, Suite 101, Hutto, Tx. 78634 For more information, Ms. Adee at: 512-279-8129. Fax: 512-459-7124.

November 2023

Texas Water Utilities Journal | www.twua.org 29


TCEQ OCTOBER LICENSES BACKFLOW PREVENTION

ROBERTS, ERICK S

CARR, AUSTIN RAY

WATER DISTRIBUTION

ASSEMBLY TESTER

ROBERTS, MICHAEL ANTHONY

DIAZ, ALLEN P

OPERATOR

ROBERTSON, KENNETH

DIESBURG, CLINT COURTNEY

ALLEN, RANDY WAYNE

ROGERS, RICHARDO

ESCOBEDO, ALEJANDRO

ALVARADO, KENNETH

SANCHEZ, STEPHEN DANIEL

GARZA, SILVINO JR

AWTREY, MICAH JOEL

SCOTT, JONATHAN NORVEL

GELLER, ALEXA

BOWMAN, CRYSTAL M

AXELSON, JASON PETER

SERRATO, ALBERTO

HERBST, JEREMY RANDEL

COCHRAN, MATTHEW L

BAGLEY, CELESTINE

SMITH, FREDERICK RAMON

HINOJOSA, GILBERT N

CORNEJO, OSCAR

BAKER, LUKE E

TETTLETON, RYLAN TAB

JUSTICE, CAMERON

GARRARD, BRYLAND

BARMORE, CALEB

TORRES, CARLOS

MANN, JUSTIN

GRAVES, JAMES E

BARNES, ZACH

VALDEZ, DANIEL

MCKAY, JOHNATHAN

HALL, AARON A

BONNETTE, KENNETH DAVID

VALENTIN, YAIR ALEJANDRO

MESEROLE, BRADLEY W

MENDOZA LICONA, MOISES

BOZZARELLO, NICHOLAS A

VALENZUELA, JESUS

MOLINA, JOSE

OLSEN, ADAM

BRASILE, JOSEPH

WHITISH, SETH THOMAS

NAVA, IVAN

SALZIDO, CARLOS

CAMPOS, ALEJANDRO

WINDSOR, CHRISTOPHER ALAN

OCHOA, ALEXANDER R

SMITH, JEREMY S

CONTRERAS, LORENZO

ZAGALA, JOSE MARCOS

SERRATO, STEPHEN J

TUTT, TANNER SCOTT

CLASS B

SHAW, KALON DEWAYNE

COOK, IVY D CORNEJO, OSCAR

CUSTOMER SERVICE

TREVINO, RENE G

COURTNEY, KYLE AARON

INSPECTOR

ULRICH, PETER JARED

CURTIS, NATALIE CHRISTINE

CLASS C

VICKERY, JAMES P II

ADAMS, GARY W

YOUNG, JOSH D

ALLEN, DON EDWARD

DELAROSA, FRANCISCO

BLOTZ, DALYN SHEREE

EAKER, CHRISTOPHER

BORNN, RYAN

ELLASON, GRAHAM

CANTU, MARIO JR

SURFACE WATER TREATMENT

BAKER, JASON

FAERMAN, JAMES HOYT

JALOMO, ELIAS

OPERATOR

BRAVO, ANDRES S

FREEMAN, TRAVIS F

LEE, HOJIN

FRENZEL, CHRIS BRIAN

MONREAL, JESUS

GARCIA, BASIL THOMAS

PEMBROKE, JOE

GOLDSMITH, LC

PEREZ, JOSE FRANCISCO

FISHER, JAMIE M

GALLEGOS, RUBEN JAMES

GUERRERO, ROBERT EDWARD

REYNOLDS, FLOYD L SR

NAJERA, REYNALDO

GOFORTH, JOSH D

HERNANDEZ, DAVID LAZARO

RUIZ, ALBERTO

PRESTAMO, DAVID

GONZALEZ, GIOVANNI

HICKMAN, TIMOTHY

SMITH, MICHAEL ANTHONY

HOLAWAY, STEPHAN LEE

SMITH, WILLIAM R

JENKINS, HUNTER JOSEPH

VINES, BRANDON C

JIMENEZ, YVETTE TORRES

YAMASTA, JOSHUA J

KELLEY, GORDON DANIEL

AYUYU, PAULDANIEL

BROWN, SAMUEL C CLASS B

CONTRERAS, ANGEL FEDRICK, BRYAN K

GUZMAN, MARCO ANTONIO CLASS C

HURTADO, HECTOR HUTCHINS, CAMERON J

BATES, DAVID FRANKLIN

JIMENEZ, EDUARDO

BEAN, CONNOR K

JONES, LONNIE B

KIDD, JONATHAN BENJAMIN

GROUND WATER TREATMENT

ELKHAY, AARON SAMUEL

KOOBS, ZEBEULIN

LANHAM, JACK OVERTON

OPERATOR

ENGLISH, MARK ALAN

MACIAS, LOUIS ROBERT

ESPARZA, JULIAN DUNCAN

MALIK, MATTHEW

GAFNER, KIRSTEN WACEERA

MANCERA, MAURICIO ISAIAS

GOLDSMITH, KRISTEN

MELENDEZ, SALOMON

LOUIE, JOSEPH MCCAGE, LANE C

CLASS B

MCKAUGHAN, DESIRAE DAWN MCNEELY, JUSTIN RAY

CURL, METTAUER T

HAVENS, BLAKE LANE

MENDEZ-OROCIO, JOSE CRUZ

MOERBE, BENJAMIN J

DAVIDSON, MICHAEL A

HOFFMAN, JIMMY L

MENDOZA, FIDEL

MONCRIEF, TYLER M

GRAY, NICHOLAS RYAN

MCAFEE, CARROLL EDWARD

MORALES, VICTOR

MORGAN, WAYNE D

SWARTZ, WILLIAM E JR

MILLER, BRYCE ALAN

NANCE, KEVIN DAVID

MOORE, HOLDEN WALKER

PADILLA, PAUL

MOORE, TIFFANY NICOLE

PATTERSON, ALICIA DAWN

NEELY, AARON

PELTON, BRANDON SEAN

NIETO, DENNISE OSORNIO, ISIDRO DANIEL

CLASS C

PAVLIC, CHASE PELLEY, MICHAEL DUANE

ALLDREDGE, BILLIE J JR

ROSIQUEZ, HANNAH

PROCTOR, RUSSELL CLAY

PENDLEY, AUSTIN

BARRETT, JOSHUA RAY

WALLER, KELLEY D

QUINTANA, DAVID ANDREW

PILLOW, STEVEN T

BARRON, JORDAN KYREN

ZERESELASSIE, FREZGHI

RAYMUNDO, BRYAN

PODLEVSKY, DEREK ALEXANDER

BEARD, TOMMY W

SANCHEZ, ALEXANDRO

RATHBURN, TRENTEN JOSHUA

BEYETTE, MICHAEL JOE

TAGLE, EDWARD

RICHARDSON, DANIEL E

BURROUGHS, JAKEB

TECHAU, CHRISTOPHER JAMES

RILEY, HENRY PATRICK

BUSHING, BILLY H II

30 Texas Water Utilities Journal | www.twua.org

November 2023


TCEQ OCTOBER LICENSES COLEMAN, TRACY ANN

LARUE, KEITH DOYLE

POWELL, CRYSTAL

CONNER, CURTIS BRIAN

LAWRENCE, GRANT

PUENTES, JAVIER THOMAS

COVINGTON, TYREN

LEAL, PEDRO L

RAGLAND, ANTHONY

DANFORD, CHET AARON

LESTER, SARAH

RANDLE, AMOS A

BURGAN, BILLY J

DAVIS, NICKOLAS ARTHUR

LLANAS, MIGUEL

REED, PADEN LYNN

CASON, NOAH R

DEKEYZER, ROANE

LONGORIO, COREY MARVIN

RENTERIA, ANGELO

FREEMAN, JOHN P

DEMEL, DALTON

MAKOWSKI, TROY JOSEPH

REYNOLDS, JONATHAN SHANE

GARZA, ERNESTO

DODDS, WILLIAM

MARAVILLA, ADAN A

RIOS, ANTONIO

MENDIOLA, ALFREDO JR

DONNELL, JACOB WILLIAM

MARROQUIN, ERICK

ROBERT, KYLE JOSEPH

PINEIRO, ANTHONY

DORIA, JESUS

MARTINEZ, MARIO LUIS

ROBERTS, CADEN BROCK

RAGAN, DANIEL W JR

DUDLEY, TRYSTIAN

MARTINEZ, MATHEW LOUIS

ROBERTSON, PHILIP

SMITH, BRANDON J

ERNST, CONNER RYAN

MARTINEZ, NOE

ROBINSON, CHANTAL

THOMPSON, JOSHUA D

FELPS, BRITTANY

MCANALLY, WILLIAM

RODRIGUEZ, JORDAN ARTHUR

WALDEN, KEVIN T

FLETCHER, JARRED FOSTER

MCDONALD, ROBERT CHARLES

RODRIGUEZ, NEREIDA

FOURNIER, DENNIS

MCKENNEY, BUSTER PATE

RODRIQUEZ, MICHAEL DANIEL

FRANCIS, LINCOLN

MCLAUGHIN, SAM REX

ROGERS, MATTHEW RICHARD

FREEMAN, GREGORY

MENDIZABAL, STEPHEN A

RUBIO, DOMINIQUE FRANCISCO

ABKEN, ISAAC DAVID

GABRYSCH, TRENTIN

MENDOZA, AMY

SAUCEDA, JONATHON

ALBRITTON, ZACHARY THOMAS

GARCIA, ANGEL

MERCHANT, RICKEY NORRIS

SCHROEDER, JUSTIN SHANE

ALLEN, JOHN

GARCIA, TIMOTEO

NAVARRETE, ANDREW IVAN

SEATON, ABIGAIL

BAILEY, ANDRE

GARCIAJUAREZ, DAVID

ORTIZ, EDWARD

SEGOVIANO, FRANCISCO JAVIER

BARNETT, GAVIN BAIN

GARZA, THERESSA SIMONE

PAINTER, DAVID

SHAKUR, COSHAWN A

BARRON, STEVEN SCOTT

GAYTAN, MARKY

PASSMORE, SHAUN

SHORTER, ELIGHA

BENSON, MICHAEL

GOEBEL, GRANT CRAWFORD

PEACHER, JOSEPH WAYNE

SHUTT, ROBERT

BETTINGER, CHRISTOPHER JOSEPH

GONZALEZ, JUSTIN LEE

PINGENOT, RYAN

SMITH, GREGORY ALLAN

BIBLE, KELSEY KEVON

GONZALEZ, LAZARUS

POINDEXTER, MICHAEL

BIRD, CHRISTOPHER W

GONZALEZ, TOMAS ISAAC

BOEHME, CHRIS

GONZALEZ, URIEL

BOOZE, JILISA LANAE

GRANT, JASON

BOSTICK, JERMEY JAMISON

GUAJARDO, JACOB

BOYKIN, VICKIE

GUERRA, RODOLFO

BROOKS, KELLY LYNN

GUEVARA, JUSTIN AARON

BROUSSARD, KEMON JOSEPH

HAVLAK, JOHN

BROWN, KEVIN A

HERNANDEZ, JAMES ANTHONY

BRUCE, KYLE

HERNANDEZ, MARIBEL

BURNS, LOUIS BARTON

HILL, DELBRICK

BURRIS, JOEL

HUEY, JACOB

CAMPBELL, TAYLOR WAYNE

JIMENEZ, ARMONDO

CASTILLO, VICENTE

KELLEY, DON

CHAPMAN, GABRIEL

KENNEDY, CLAY WILLIAM

WATER OPERATOR CLASS A

CLASS D

Exam Prep Optimize Mental Readiness

EGSW

Environmental Group Southwest

WIPES IN PIPES

With Micro-Solve® microorganisms multiply. This reduces the grease that binds wipes together. Micro-Solve® reduces the risk of contact with disease.

Wipes when flushed and combined with other products and grease that is poured down drains, create "fatbergs". Once they enter the sewer lines, they can accumulate and cause backups, damaging the city's infrastructure.

WHAT IF You knew “HOW” you would NOT fail? November 2023

Call 512-775-5358 www.egsw.us Texas Water Utilities Journal | www.twua.org 31


TCEQ OCTOBER LICENSES SORRELS, MICHAEL

BYNOG, TIMOTHY S

RIVERA, MARCUS A

FLORES, ALEXIS

SOWELL, KATHERINE

COOPER, STEVEN

SWANK, JESSICA B

FRYE, ELDON DWAYN

SPIDEL, JOHN DAVID

COWART, HOBIE

VILLANUEVA, CHRISTOPHER O

GALLAGA, MARCOS

STEVENS, BRANDON

ESPINOZA, ORLANDO DANIEL

WALTON, BENJAMIN R

GALVAN, JUAN CARLOS

STRATTON, RICHARD ALLEN

HERRERA, LORENZO JR

WILLIAMS, PETER C

GARZA, DANIEL ISRAEL

TALKE, MARISA

JUBELA, HUNTER

TAYLOR, BEN

KELLUM, BENJAMIN GLEN

TEBO, ETHAN J

MARTINEZ, NATHANIEL AUSTIN

TELLEZ, JOSE JESUS

NAUTA, WAYNE P

BROWN, KEVIN JOHN

HARRISON, TIFFANY MARIE

TREVINO, REYNALDO

PATTERSON, ALICIA DAWN

BURTON, KARL A JR

HARTMAN, DAWSON TAYLOR

TUCKER, NATHAN RANDALL

SANCHEZ, SIMON A

CALDERON, MARGARITO

HENDRICKS, ROBERT TANNER

TUPIN, AMBER MICHELLE

SMITH, JASON

CAMPION, JAMES

HENRY, DUSTIN R

TURNER, STEWART

SUTTER, JACOB ADDISSON

CLARK, GARRETT BRADEN

HERNANDEZ, ALBERTO NICOLAS

VALDEZ, MARCO ANTONIO

TORRES, JORGE

DISTEFANO, JUSTIN ROBERT

HERRING, JACOB

VILLARREAL, LIONEL N

WHITFIELD, DANTE

DRAKE, WILLIAM L II

HUFFMAN, JORDAN

ESCOBEDO, ALEJANDRO

HULSEY, TREY SCOT

GALVAN, JESSE

IVEY, RUSSELL

GARZA, ROGELIO

KACHANOVSKY, MIKAEL MAXAMILLION

WEDDLE, ANTHONY COLE WEISE, PAMELA DANISE

COLLECTIONS III

WEST, WILL JEFFERSON

GONZALES, ZACHERY CLASS C

HALL, LANCE HARRISON, DAVID CALEB

WHITE, MICHAEL JEROME

BOHNERT, RYAN E

GUTIERREZ, MICHAEL E

KNIGHT, NICHOLAS R

WILLIAMS, BRYCE G

HENSON, CODY L

HELMKE, TREY ALLAN

KONKIN-GARCIA, TAMIRA KATHLEEN

WILLIAMS, JOSEPH E

HERNANDEZ, MICHAEL

LEE, JARRETT

LAPERNA, LAWRENCE LOYD

WRIGHT, JOSHUA

HIGGINBOTHAM, JACOB S

MASON, JOSHUA

LATTIN, CHEYENNE

WRIGHT, WAYNE

MIRANDA, NICKOLAUS G

MORARI, JUAN PEDRO

MADDEN, SHAWN

YOUNG, EDWARD

MORRIS, KELLY M

ORMOND, STEVEN

MARTIN, ASHLEY RANAE

ZEMANEK, ZAC

QUINTANILLA, JUAN M JR

ROSS, CAMREN

MARTINEZ, GERARDO DAVID

THOMAS, JACOB J

SALINAS, ISRAEL

OLIVARES, RAY

SAMUELSON, SHANE J

PATTERSON, ADAM

WASTEWATER TREATMENT

ULRICH, PETER JARED

QUIROZ, ENRIQUE RAFAEL

OPERATOR

VASQUEZ, CARLOS G

REYES, DANIA MARCELA

WINKLER, JAMES

RHODES, DARLA CAI

WASTEWATER COLLECTION OPERATOR COLLECTIONS I CLASS A

RICHTER, KYLE CLASS D

BENNETT, JOHNATHAN

RODRIGUEZ, JEREMY SCOTT

BURNS, DAKOTA HUNTER

ALCANTAR, JEREMIAH J

CISNEROS, DANIEL

BAEZA, EDGAR G

ALEXANDER, TRENTON

SALAZAR, ALAN

COBURN, SHAWN LEE

MAAS, JOSHUA A

ARMSTEAD, CHARLIE

SCHIMANK, CALEB

ELLIOTT, KENNETH

MORENO, CHARLES J

ASHCRAFT, DOMONIQUE

SILVA, OSCAR

FLORES, RUFINO T

ROUSE, KELLY P

AVALOS, SALVADOR

VALLALAY, SCOTT

HARRIS, CHRISTOPHER SEAN

SMITH, FRANCO A

BARRON, JOSE

WEISS, MICHAEL

BELL, MICHAEL LEE

WHALEN, EMILY

HATAWAY, JOSHUA JAMES HAYES, JAMES

CLASS B

RUNYON, JOHN LEE

BLAIN, DAVID BRITT, JACK THOMAS

HERZOG, DAVID MORALOPEZ, MATTHEW

ANDERSON, LEONARD A SR

BUTLER, JACOB IAN

MYERS, AARON

ARREOLA, JUAN GERMAN

CAISSE, JOSHUA LUKE

NEWELL, CLAYTON

BAKKEN, STUART

CALLAWAY, CHRISTOPHER

REYES, JAMES

BURROUGHS, MICHAEL

CANFIELD, JACK

SCHUTT, LUCAS

COUTURE, SEAN M

CANO, TRISTAN L

SMITH, PEYTON WAYNE

CRAWLEY, ROBBIE A

CASTILLO, JUAN A

VANMETER, MICHAEL TANNER

CRAWLEY, RUSSELL W

COUNCILL, CHASE RANDAL

WOOD, TAYLOR

GOMEZ, MICHAEL ANGELO

CRAYTON, JOHNATHAN ANDREW

GONZALEZ, JESSE L

DAVIS, KENNETH FRANKLIN

JUSTICE, JEFFERY

DEKEYZER, ROANE

KHAN, SHOAIB A

DESHOTEL, JEREMY

BERTELSON, BRYSON

LAUCK, RYAN THOMAS

EDGAR, MATTHEW KEITH

BLOMSTEDT, COLTON MARSHALL

MAHER, STEPHEN J JR

FANSLER, JORDAN

BROWN, STEVEN DALE

RAMOS, GERARDO

FERGUSON, JOSEPH DELAWARE

COLLECTIONS II

32 Texas Water Utilities Journal | www.twua.org

November 2023



WITH GASOLINE $5.00 PER GALLON & HOTEL ROOMS $200.00, ALONG WITH THE UNCERTAINTY OF GROUP GATHERINGS, MAYBE COMPUTER-BASED TRAINING IS FOR YOU.

ONLINE TRAINING VISIT WWW.TWUA.ORG FOR MORE INFORMATION CONTACT US: 888-367-8982


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