May 2024

"Proudly

Serving Education Excellence since 1918"

Texas Water Utilities Association Regional Training – 2024

MARK YOUR CALENDAR FOR 2024

DATES

Killeen – June 3rd – 6th , 2024 Longview – August 27th – 29th , 2024 Annual School – September 23rd – 26th , 2024 Lubbock – November 4th – 7th , 2024 (To Be Confirmed)

(Not all regions offer Surface 1 which is a 24 hour class these above dates reflect all regions starting on Monday and offering 24 hour classes. Once we receive all the schools fliers we will post if in fact the school begins on Monday at 1:00 or Tuesday at 8:00 )

Check the TWUA Website for the most up-to-date information related to TWUA Regional opportunities. If travel and being in crowds cause you concern or your employer has not approved travel, please look at the TWUA Computer Based Training options. (https://twua.org/online-class-dates)

Annual School – The dates for the 106th Annual School are September 23rd –26th, 2024. Tuesday, September 24th, at 8:00 a.m., all training classes begin. The ability to pre-register for the 106th A.S. will be made available as soon as possible.

TEXAS WATER UTILITIES JOURNAL

( ISSN – 1051709X) is published monthly by the Texas Water Utilities Association, located at 210 E. Hwy 79, Hutto, Texas 78634 for Operators, Engineers, Managers, Laboratory technicians, Customer service personnel, Vendors, and other Professionals employed in, or interested in, the water and or wastewater industry.

Ten dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Nonmember subscriptions price: the USA $100.00 per year; $10.00 per single copy

$125.00 per year outside the USA. Periodicals Postage Paid In Hutto, Tx. And Additional Mailing Offices.

The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National Organization.

Postmaster: Send address changes to: Texas Water Utilities Association – Journal 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634.

The Texas Water Utilities Association Journal is not responsible for facts and or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association.

All inquiries should be directed to: Texas Water Utilities Association, 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634. Phone 512-459-3124. Any materials accepted for publication is subject to revision and editing At the discretion of the publisher.

MANAGEMENT COMMITTEE:

Jim Siddall - Chair of Management

Clarence Wittwer –

Vicente Carrizales – President-Elect

David Hinshaw – Vice President

Mike Norris – Past President

Bill Brown – Past President

Ric O’Conner – Vendor Rep. Ex. Officio

PRESIDENT'S MESSAGE

by Clarence Wittwer

Can you believe that it’s May already? I don’t know about you, but this year is flying past me, and I feel like I can’t hang on for the ride! At this point in my term as President I have already attended my 4th Regional School with more still to come.

The Southeast Regional in Beaumont was a great success thanks to the dedicated officers that make it happen year after year. The Central West Texas Regional School in Abilene is firing up as I finish this and looks to be a great event as always. Again, it could not happen with the dedicated regional officers and of course, the attendees, YOU!

So, you read the April installment and thanks to Stockholm Syndrome, here you are again! Last month we talked about the many ways that Gen Z makes the perfect candidate to target for recruitment to replace our retiring workforce. Primarily, this generation was born into tech. The Internet of Things or “IoT” that is still so new and fancy to the older Gen X workers (yours truly) and Boomers is a part of the everyday life of Gen Z. It is in their Smart Home, their car, their eyeglasses, their ear buds, their robotic vacuums and so much more. While they tap their eye wear to ask Alexa the weather, we shake our fists at those darned kids to get off of our lawns.

Just as an aside...half of you laughed, the other half went to your window to make sure that the kids were in fact, not on your lawn. It’s ok, I was looking out from behind the curtains too.

So, we have probably gone too far into the weeds on the technological advantage of Gen Z when it comes to our workforce....but what of the human aspect? Sure, there are a ton of negative stereotypes out there about Gen

Z, one of the most prolific is that they have a short attention span. Fortunately for us, this has actually been proven in numerous studies including a 2019 study by Alida.com that showed Gen Z had an average attention span of about 8 seconds, FOUR seconds less than their millennial counterparts. In the article titled “5 Negative Stereotypes About Gen Z That Will Actually Help Them in The Workplace (RippleMatch. com October, 2019) Sharon Ulche asserts that this could be a huge advantage because it gives them the unique ability to communicate effectively and concisely. Can you imagine staff meetings in local government as well as City Council meetings where everyone just cuts straight through the fluff and gets to the point? That is a meeting ending at 7PM vs Midnight. Think about it.

Another negative that Gen Z will use to thrive in our industry is that they are the kings and queens of multi-tasking. That is right, thanks to multiple social media platforms, email and other modern miracles of tech, this generation THRIVES in chaos. They will lead the way in any hectic office.

We also touched briefly last month on how Gen Z can be considered addicted to tech yet they still thrive in-person interaction. A great example of this is that Gen Z actually considers video meetings such as Zoom and others to be “in person”. It is that near perfect blend of the human and tech that will let this generation blaze their path forward in our industry. Interestingly enough, much of the PEW Research, Brookings and other organizational studies that highlighted things like this were conducted Pre-Covid. Can you imagine if these studies were conducted again three years later?

Another negative stereotype on Gen Z that will definitely turn out to be a strength is that “Gen Z expects too much from brands and companies they interact with”. What does that even mean? Basically, Gen Z tends to be much more ethical and cognizant of a brands impact on the environment. They will boycott and change their habits based on what they perceive to be negative actions by a company or brand. Can you imagine a better group to be acting as public servants?

This is the generation that we need to be in places of citizen/ resident contact in our local government offices. They feel, they care, they act.

I know I said last month that we would start touching on some actual recruiting programs out there but in the interest of time, I will only touch on a few here.

First, the City of Houston, Houston Water, has an amazing program that not only identifies candidates in the local technical high schools but gives them their basic water and wastewater courses as well as pays them for several hours of internship weekly and then offers them trainee jobs after graduation. Interestingly enough, this is actually an OLD program in Houston. Many of the first graduates of this program are STILL employed by the City of Houston. Nearly all of their first graduating class are now managers in high levels of responsibility and many have just celebrated their 25th anniversary with Houston!

Second, is the WEAT (Water Environment Association of Texas) Spring Board program that while having some similar aspects as the City of Houston Program, also has a Veterans recruiting aspect. WEAT also was awarded the first full Apprenticeship Program from the US Department of Labor. An admirable slant to the Springboard program is that it is organizational agnostic. It has components and participants ranging from city governments, engineering firms and even contract operations companies.

We will stop right here for now but next month I promise to dive a bit deeper in the core concepts of these programs and how they can be leveraged for your organization.

by Russell Hamilton, TWUA Executive Director

Father, we bow our heads in respect and humbly say thank you, as we acknowledge that you are the creator. We take comfort in knowing that You remain in charge and control of life as we understand it. We need You, and we welcome You in all we do. We come into Your presence seeking Your grace, calm, guidance, and forgiveness. Father, we pray for Your mercy, and we ask that You guide, direct, protect, and bless TWUA and its members. Father, we thank you as we offer praise in the name of Jesus. Amen

The drought is still concerning in parts of Texas. Parts of Texas are getting rain, but watersheds remain dry. In West Texas, Lake Spence sits at 15.3 % (+ 0.1 %). White River is sitting at 23.8 % (- 0.6 %). Panhandle - Lake Meredith is sitting at 43.4 % (-0.6 %), and Greenbelt is at 11.3 % (+ 0.2 %). If you want a complete look at current lake levels, go to waterdatafortexas.org. The drought has never left for some.

Resiliency Training – (Resilience is  the process and outcome of successfully adapting to difficult or challenging life experiences) https://www.tceq.texas.gov/downloads/ licensing/occupational/publications/rg-637-resiliency-requirements-for-water-operators-and-training-providers. pdf

The state has added required training to the water operator licensing program beginning April 2024. TWUA is now providing an approved computer-based online version of this required training. An operator can only receive credit for attending this core training ONE TIME! The resiliency training will continue on Thursday from 1:30 – 3:30 p.m. (offered electronically most weeks). Check the training tab on the TWUA website for more information. All efforts will be made to provide this online 2-hour training weekly. Demand will drive the offerings. (Please make your voice print when you register and verify computer compatibility)

For clarification – if you are planning on Renewing, Advancing, or Obtaining a WATER license – you will need to successfully complete an approved 2-hour resiliency training course.

Annual School—The 106th Annual School will be held from September 23rd to 26th, 2024. All training classes (for annual school) will begin on Tuesday, September 24th, at 8:00 a.m. The last board meeting, awards, and reception will be held Monday beginning at 5:30 p.m. TWUA will make the ability to pre-register for the 106th A.S. available as soon as possible. We recognize that you have a choice when it comes to operator training, and we thank you for your support and patronage.

For those seeking Live In-Person Operator Training – Please look at the TWUA Training Calendar (twua.org/training) and take a look at the Central West Texas Region (Abilene) May 6th – 9th, 2024, North Central Texas (Arlington) May 13th – 17th 2024, Central Texas Region (Killeen) June 3rd – 6th 2024. Regional Conference and Mid-Year Board (Pflugerville) June 12 – 13th 2024.

The Story Goes Something Like This –

Integrity – the act of doing what is right, even when no one is watching.

Two individuals were hired by a municipality to read water meters. One new hire was very conscious about being on time and making the necessary effort to perform the job to the best of his ability. The other person was more focused on “quantity” and was not above “cutting corners” and taking “shortcuts.” In fact, this employee was often heard saying, “Quantity trumps Quality.”

Both employees went through the onboarding process and were trained to perform the meter reading role. During the onboarding, accuracy was stressed; however, almost 75,000

meters in the system had to be read each month, so speed would also be important. Meter readers would be held to a 95 % accuracy level.

Others within the city government were pressuring the Public Works Director to begin the process of converting to an AMI or online meter reading system technology, citing the benefits of real-time reading, accuracy, and a more efficient way to collect and process data.

At the end of the probation period, one of the new hires was 97% accurate and had no skipped meters but struggled to complete the assigned routes. The other new hire was 93% accurate and had 10 skipped meters but seemed to finish all the assigned work.

As time passed, the high consumption complaints increased, and after further review, the majority of these complaints were tracked back to the reader, who was 93 % accurate.

The Public Works Director made arrangements to watch and verify the 93 % reader and follow behind and read the same routes so a comparison could be reviewed.

The 93 % accurate reader seemed to have time to take frequent rest breaks and work in the reading book while on break. At least, it appeared as though the reader was turning pages and writing on the pages while sitting in the shade of a tree.

Both readers were brought in separately and asked if they would provide a self-evaluation of the work being provided. The 93% reader provided a statement that painted a picture of an employee who enjoyed his work and offered that the challenges of dealing with homeowners slow down the completion of the assigned routes.

The 97% accurate reader stated that the job was not mentally challenging, but he preferred being outdoors to being in an office environment. He went on to say he was struggling

to complete routes primarily because he enjoyed talking with the customers and writing down leaks for follow-up. He ended by saying he was proud of his accuracy, but he would work on speed, and he welcomed suggestions for any improvements.

The Public Works Director now had a personnel issue to address. Encourage one of the new readers and consider what disciplinary action would be appropriate for the other.

What would you have done or suggested as related to the readers?

The outcome might surprise some. The 97 % reader was encouraged to continue performing as he had. The 93 % reader was written up for violating policy and given the opportunity to retrain. Later, the 93 % reader relayed to the director that he had not considered the ramifications of and financial impacts to the customers. He still works as a reader but has expressed a desire to become an operator.

Stay Safe, and Remember – we do not need all the operators in Texas to be a member of TWUA – JUST YOU ! ! ! !

WHAT ARE CONFINED SPACES?

Ventilation hoses provide air and exhaust toxic vapors during confined space entry. A guardrail would also be necessary to protect workers from potential falls.

Many workplaces contain areas that are considered “confined spaces” because while they are not necessarily designed for people, they are large enough for workers to enter and perform certain jobs. A confined space also has limited or restricted means for entry or exit and is not designed for continuous occupancy. Confined spaces include, but are not limited to, tanks, vessels, silos, storage bins, hoppers, vaults, pits, manholes, tunnels, equipment housings, ductwork, pipelines, etc.

OSHA uses the term “permit-required confined space” (permit space) to describe a confined space that has one or more of the following characteristics: contains or has the potential to contain a hazardous atmosphere; contains material that has the potential to engulf an entrant; has walls that converge inward or floors that slope downward and taper into a smaller area which could trap or asphyxiate an entrant; or contains any other recognized safety or health hazard, such as unguarded machinery, exposed live wires, or heat stress.

Confined spaces may be encountered in virtually any occupation; therefore, their recognition is the first step in preventing fatalities. Since deaths in confined spaces often occur because the atmosphere is oxygen deficient or toxic, confined spaces should be tested prior to entry and continually monitored. More than 60% of confined space fatalities occur among would-be rescuers; therefore, a well-designed and properly executed rescue plan is a must. This Alert describes 16 deaths that occurred in a variety of confined spaces. Had

these spaces been properly evaluated prior to entry and continuously monitored while the work was being performed and had appropriate rescue procedures been in effect, none of the 16 deaths would have occurred. There are no specific OSHA rules that apply to all confined spaces. Recommendations for Recognition, Testing, Evaluation, and Monitoring, and Rescue of Workers are presented. Other National Institute for Occupational Safety and Health (NIOSH) publications on this subject as well as a source for additional information and assistance are also presented.

The Occupational Safety and Health Administration (OSHA) defines a confined space in 29 CFR 1926.21 as “any space having a limited means of egress, which is subject to the accumulation of toxic or flammable contaminants or has an oxygen deficient atmosphere.” The NIOSH Criteria for a Recommended Standard …. Working in Confined Spaces dated December, 1979, defines a confined space as:

…a space which by design has limited openings for entry and

exit; unfavorable natural ventilation which could contain or produce dangerous air contaminants, and which is not intended for continuous employee occupancy. Confined spaces include but are not limited to storage tanks, compartments of ships, process vessels, pits, silos, vats, degreasers, reaction vessels, boilers, ventilation and exhaust ducts, sewers, tunnels, underground utility vaults, and pipelines.

With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of a state of disaster in Texas, TCEQ intends to offer flexibility to licensees and applicants who were in the process of renewing or receiving an occupational license and were impacted by this outbreak

In the interest of safety, paper exams have been cancelled through 2020 However, there are some computer-based testing centers that remain open. To schedule a computer-based exam, please contact the CBT centers near you to verify if they are still operating. For other questions or concerns, please email licenses@tceq.texas.gov

With the onset of COVID-19 (coronavirus) and the Governor’s Proclamation of a state of disaster in Texas, TCEQ intends to offer flexibility to licensees and applicants who were in the process of renewing or receiving an occupational license and were impacted by this outbreak. Operators desiring to TEST, should contact TCEQ in regards to testing. There are some computer-based testing centers that remain open. To schedule a computer-based exam, please contact the CBT centers near you to verify if they are still operating. For other questions or concerns, please email licenses@tceq.texas.gov.

TCEQ Occupational Licensing Exams are Going Paperless!

The Texas Commission on Environmental Quality’s Occupational Licensing section has been diligently working on revising and converting all licensing exams from paper to computer-based testing (CBT).

We are pleased to announce that beginning September 1, 2022, all TCEQ administered exams will be available at approved CBT centers. TCEQ will no longer conduct paper exam sessions, with exceptions for Americans with Disabilities Act requests.

The only two exams not offered via CBT are the OSSF Site Evaluator and the Landscape Irrigator exams, which are currently being administered by the Texas Engineering Extension Service (TEEX).

HOW TO MANAGE LOW PERFORMERS

By Megan Pleasant, Govloop

Negative, unproductive or unengaged team members don’t carry their weight and will affect the group’s morale and effectiveness. As a supervisor, it can be stressful and awkward to manage a “bad apple.” But left unchecked, these poor performers will jeopardize the team and even the organization.

Victoria Bowens, MSA, CDP, Director, Strategic and Community Engagement, Under Secretary of Defense, Personnel and Readiness, U.S. Defense Department, shared her advice for keeping your employees motivated toward meeting your agency’s mission during our latest New Supervisors in Government Community of Practice session.

Below are a few takeaway highlights, and the entire conversation can be viewed on-demand now

1. Take a closer look at the cause of low performance, versus assuming the “why.” Bowens said that she believes that people don’t come to work with the goal of being a low performer; you need to find the root cause. “Were they previously a high performer and now they’re not? What happened? You need that perspective. Maybe they don’t have the right tools or training, or maybe they’re being overworked. You need to get to know that person before you can judge.”

2. Find the potential red flags to stop, or even prevent low performance. As a new

supervisor, Bowens advised not immediately accepting preconceived notions about an employee that a previous supervisor may have held. “Different leadership styles come and go, and some work for employees better than others. Let them show you who they are. Have a conversation with the employee and learn what makes them tick. Ask them how you can help them do better, if you’re providing clear expectations, and if you are being consistent in your expectations. Your employees need to be engaged and excited, and you need to know how to connect with them and show them how they connect to your agency’s mission.”

3. Approach the problem with empathy. When asked how she handles a low performer, Bowens said she doesn’t immediately turn to a performance improvement plan. “Immediately presenting them with that paper can be demotivating. Their motivation may already have been killed by accepting what other supervisors have said about them. Tell them they get a clean slate with you as their new supervisor, and that they need to be fully transparent and honest with you about how they feel they are performing. Make sure they have the right tools to succeed and give them time to meet your expectations.”

TEXAS WATER UTILITIES TRAINING SCHEDULE

To register for any TWUA Training Classes – the preferred method of registration is using the online computer based electronic process, activated by clicking on specific event(s). For those who do not have internet as an option you may complete the registration form and fax to (512) 459-7124 and additionally you may contact TWUA Central Office @ 888-367-8982. Please Note – Due to recent increases for training materials, class costs have changed. Early Bird preregistration is defined to mean 30-days prior to any training event. All registrations received after the Early Bird period must pay additional registration fee. Central Office strongly encourages everyone to take advantage of the Early Bird pricing and utilize the computer based (electronic) registration.

20-Hour Classes: (Early Bird Pre-registration) $325 member $425 Non-member Onsite $375 member $475 Non-member

24-Hour Classes: (Early Bird Pre-registration) $385 member $485 Non-member Onsite $435 member $535 Non-member

https://twua.org/online-class-date

https://twua.org/regional-school-date

https://tmts.twua.org/calendar

Important Information for 2024 Scholarship Seekers

Good day, the VM Ehlers representatives want to remind you of the deadline for scholarship applications for the 2024/2025 academic year. Also, I have attached a copy of the latest (2024) application. Please use the revised application if you intend to apply for 2024/2025 funding.

If you are a current scholarship (2023/2024) recipient and you wish to apply for scholarship funding for the 2024/2025 academic year. You can send your 2023 transcript along with your 2024/2025 application, this will provide the information needed for your Spring 2024 funding and for your new application. The second half of your scholarship award will then be sent to you.

If you are a current scholarship (2023/2024) recipient and you do not intend to apply for the 2024/2025 academic year you must send your Fall 2023 transcript to receive the second half of your scholarship. We must receive the transcript before May 15, 2024.

The deadline for submitting applications for the 2024/2025 academic year is January 15, 2024. It is important for the applicants to get their information submitted on time. This will be even more important to those who are in high school. Best advice: don’t wait until after the Christmas/New Year’s holidays to apply for a “State of Texas Academic Achievement Record.” Instead, it is recommended you request your records before December as early in the fall as possible. We have spoken with counselors and administrators at several school districts, and they indicate it is possible to get your records before the January 15 deadline, but they stressed that requests must be made early. Check with your high school counselor for advice on your specific situation.

Please don’t forget the foundation’s revised method of evaluating the applications. Applications were previously assessed and awarded points for the number of years the applicant or sponsor of the applicant has been a member of TWUA, their major course of study, the applicant’s plans after completing their degree, household income, academic record, and extracurricular activities. After January 2023, extra (bonus) points

were awarded to member applicants and applicants sponsored by members who are actively participating in TWUA events. Applicants will be awarded one point for each district meeting the member attended during the previous five years, and 15 points will be added for each year a member has served as an officer in a district, regional, or state organization. Previously, the average score on an application was 35 points, the 2023/2024 average score increased to 55 points. Nine applicants received an additional $1,000 with their scholarship award. To receive these bonus points, applicants must attach a copy of their member’s TCEQ training record of meetings or have their district, regional, or state secretary provide a letter attesting attendance or verifying service as an officer during the last five years.

2023/2024 was the Foundations most successful year ever. The Endowment Representatives and Board are confident that the changes made improved the scholarship application process and the applicants’ experience.

If you need additional information, feel free to contact any board members for assistance. They can be reached at:

Jim Siddall 1jsiddall1@att.net (469)371-8487

Norma Clark n.clark@twua.org

Russell Hamilton r.hamilton@twua.org

George Glispin gglispin@fordmeterbox.com

Lynn Short lshort@lspssolutions.com

Good Luck in your future endeavors and have a Merry Christmas and Happy New Year.

TEXAS WATER UTILITIES ASSOCIATION

47th ANNUAL CENTRAL TEXAS REGIONAL SCHOOL

JUNE 3-6, 2024

KILLEEN CIVIC & CONFERENCE CENTER, 3601 WS YOUNG DR, KILLEEN, TEXAS

ACADEMIC OFFERINGS

Basic Water Basic Wastewater

Water Distribution

Wastewater Collection

Groundwater Production Activated Sludge

*Surface Water Production I

*BPAT Renewal

Resiliency Overview

Utility Safety

Utility Management

Surface Water Production I and BPAT Renewal are 24 hour classes and begin at 1:00 on Monday, June 3, 2024. All other courses begin at 8:00 am on Tuesday, June 4, 2024. The Resiliency Overview Course will be from 1:30-3:30 pm on Thursday, June 6, 2024.

REGISTRATION FEES

TESTING

TCEQ no longer provides paper-based licensing testing. All testing is now computer based. Information on licensing can be found at www.tceq.texas.gov/licenses.

REGISTRATION FORM

PURSUANT TO HOUSE BILL 1508 WHICH BECAME EFFECTIVE 9/1/17, THIS NOTICE SHALL SERVE TO INFORM THAT SPECIFIC CRIMINAL HISTORY COULD NEGATIVELY IMPACT AND AFFECT A PERSON’S ABILITY TO RECEIVE A TCEQ ISSUED OPERATOR’S LICENSE. PARTICIPATING IN ANY TWUA AFFILIATED OPERATOR TRAINING COURSE(S) DOES NOT GUARANTEE OR IN ANY WAY IMPLY THAT YOU WILL BE ELIGIBLE TO TEST OR RECEIVE A STATE ISSUED OPERATOR’S LICENSE.

Payment must accompany registration. No purchase orders. NO REFUNDS-SUBSTITUTIONS ONLY Make checks payable to TWUA – Mail registration & payment to TWUA, 210 East Hwy 79, Suite 101, Hutto, TX 78634 or fax to (512) 459-7124. If you have questions, please contact Norma Clark at (512) 279-8123 or email n.clark@twua.org.

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There are 3 steps in the TCEQ exam process.

1. application/payment

2. approval/conditional approval

3. designate testing location

You are not through the process if you have not designated a testing location with TCEQ!

TEXAS WATER UTILITIES ASSOCIATION

Individual Membership Application

Use this form to:

1) Join TWUA "At Large"

2) Join TWUA and a District/Chapter

3) Renew your TWUA Membership

Please Print Clearly

Application for:

o Active Member

o Full-Time Student

o Retired Member

o Membership Renewal

o New Member

"At Large" or District/Chapter Name:

Membership for year 20____

Name:

SS# _______ - _______ - __________

Home Address:

City: State: Zip:

Home Phone: ( )

Work Phone: ( )

E-Mail Address:

Employer:

Job Title:

Amount of Dues Enclosed: $

Signature of Member:

Today's Date:

A portion of your TWUA Dues is allocated for a subscription to the Texas Water Utilities Journal.

Submit all dues to the TWUA Central Office: TWUA Central Office, 210 East Hwy. 79, Suite 101, Hutto, Tx. 78634

For more information, Ms. Adee at: 512-279-8129. Fax: 512-459-7124.

BACKFLOW PREVENTION ASSEMBLY TESTER

ANGERER, NICHOLAS D

BAILEY, BRIAN

BAKER, ERIC R

BEAL, THOMAS

BEASLEY, JOEY LEE

BELL, JOEL

BOVARD, KELSEY NICOLE

BRASHER, TIMOTHY

BROCK, BRANDON

BROWN, JUD

BURKHARDT, IAN

CABRERA, MIKE

CHARLES, JAMIE

CHISM, GLEN I

CODY, TRENT

COONEN, AUSTIN EDWARD

DAVIS, HARLEY RONALD

DELGREGO, DAVID

DIAZ, GERARDO

DUNAVIN, ARTHUR ASHLEY

DYKES, JOSH LIEF

FREEMAN, REESE

GLOVER, BART

GONZALES, WINSTON EDWARD

HAILEY, JOSHUA HUNTER

HERNANDEZ, JULIO

HOLCOMB, SPENCER A LAWRENCE, DUSTIN C

LUCKETT, CHRISTOPHER SCOTT

MALAVE, SCOTT A

MATAMOROS, JUAN EDGARDO MILLER, ANTHONY MILLER, TYREL LEE

MOORE, MICAH T

MORRIS, CHRISTOPHER JAMES NOCK, KYLE L

ODUM, RENSEIHA LAMOND

PALMER, MICHAEL A

PARIS, KIMBERLY AJEE

POLUNSKY, ZACHARY LEE

RAMAGE, HAYDEN TYLER

RAMIREZ, ADRIAN

REBOLLAR, JESUS C

RINCHE, EMILIO JESUS

ROBLEDO, ROGER

ROEBUCK, JEREMY J

RUSSELL, CADE AARON

SANDLIN, BILLY JOSEPH

SANTIAGO, PEDRO

SCHROEDER, TY ALAN

SMITH, JASON D

SMITH, LANDAN J

SMITH, PATRICK

SPENCE, JUSTIN ADAM

VANN, JOSEPH PAUL

WILLIAMS, KEYVEN

WORKMAN, JERRY A II

CUSTOMER SERVICE INSPECTOR

BOURLAND, DYLAN CASEY

BROWN, STEVEN KYLE

BRUCE, RONALD G

CAMP, DANIEL

CRIPPEN, JEFFREY D

DAVIS, DUSTIN

DUNCAN, CASEY

FLETCHER, JOSHUA DALE

FRENCH, DEVIN

GARCIA, NATHAN

GARCIA, PRIMITIVO JR

GONZALEZ, ALFREDO JR

GONZALEZ, RENE

HALL, AARON A

HUNT, JESSE L

LAFRANCE, MARK D JR

LUVIANO, RAFAEL

MARINCUS, BENJAMIN M

MATTHEWS, CHARLES R

MCCAULEY, JOSEPH ALLEN

MCCULLOUGH, MATTHEW

MOCK, WILLIAM TAYLOR

MYLES, BRYSON

ONNEN, DONALD W III

RIHN, MILES

ROBINSON, CHANTAL

RODRIGUEZ, JEREMY SCOTT

RUBIO, GABRIEL

TODD, NATHAN A

GROUND WATER TREATMENT OPERATOR

CLASS B

CONTRERAS, ANTONIO JR

CUELLAR, MICHAEL

LYNCH, PHILLIP D

RODRIGUEZ, JORGE SILVA, RUDY

TORRANCE, CARINE A

WINDHAM, JOE F JR

CLASS C

CHACON, JOHNNY

CONTRERAS, ROY

CORNER, DEMARCO J

DAVILA, STEPHEN MICHAEL

FERGUSON, JOSEPH DELAWARE

GALLEGOS, PHILLIP

GARDNER, TOMMY R

GLIDDEN, CHRISTOPHER L

GUZMAN, ROBERT MARK

JAMESON, LARRY T

KERN, RAYMOND

LEEPER, CURTIS JAMES

MEDINA, JAMES A

PETTIS, LOGAN

RENDON, ZACHARY H

RODRIGUEZ, ERIC ASHTON

ROSS, CAMREN

SANDOVAL, ABRAHAM

VILCHIS, FERNANDO

WADE, IVAN KYLE

WALKER, CODY ROY

WELMAN, SHEA WILLIAM

SURFACE WATER TREATMENT OPERATOR

CLASS B

BARRERAS, MICHAEL O BYRD, FREDDIE

MARTINEZ, ANDREW C

SMITH, ROBERT J

STEVENSON, NATHAN ROBERT

TRAN, NGAN KIM

CLASS C

BRISENO, ANTHONY

DOMINGUEZ, STEVE

EUBANK, NATHAN PATRICK

KWAN, JONATHAN

MORGAN, STEPHANIE ANN

ORDAZ-LLAMAS, JORGE FRANCISCO

PAEZ, JOSE J

PEREZ, JOSE DANIEL

POLANCO, XAVIER

REEVES, BRANTON TYLER

SANDOVAL, DARIO

SPEEGLE, JAXON

WAGUESPACK, DORIA LYDIA

WATER DISTRIBUTION OPERATOR

CLASS B

COON, DAVID THANE DOMINGUEZ, JONATHAN

DUNN, JUSTIN

GLAZE, ZACHARY D

HENDERSON, EMMANUEL

MAY, PATRICK C

ROBINSON, WILLIAM BRADY

ROTTHOFF, SEAN A

SUAREZ, LUIS JR

CLASS C

ANDERSON, CODY C

BAILEY, CHASE T

BAUERMEISTER, CALVIN J BLACK, STETSON

BREWER, GARRETT

BROOKS, WILLIAM R

CORTEZ-REYES, NOE

CRUZ, RICO

DESENA, JOSHUA

DUARTE, ANDREW FORT, JEREMY

GORE, JAMES

HOLDER, MICHAEL

HOLLKAMP, MARK DOUGLAS

LAFRANCE, JUSTIN J

MIKESKA, BRANDON LEE

MILLIS, CORBIN JAY

NETTER, CRAIG

PENA, JOSE ANGEL

POE, DALTON

PRZYBYLSKI, KODY

RAMIREZ CRUZ, NESTOR EDUARDO

RICHEY, JACKSON

RODRIGUEZ, GERARDO RODRIGUEZ

ROYCE, AARON GLENN

SHOCKEY, GREGG JOHN TEJERO, FRANCISCO

WOOD, STEVEN WAYNE

WOODS, JONATHAN A

WATER OPERATOR

CLASS A

BAKER, LUKE E

BREAUX, SHANNON W

CRISS, CHRISTOPHER A

DULAS, ANTHONY BRIAN

FLORES, MICHAEL

GALINDO, ANTHONY SR

HOWE, KANE A KING, CHAD M MCLAUGHLIN, ANTHONY L MORENO, TRANQUILINO

ORTIZ, DAVID

PENA, RENE J JR

CLASS D

AKINS, PAIGE

ALCALA, ARTURO ALVARADO, KEVIN

AMARO, ROBERTO

ASSED, NASSER

AVALOSFLORES, EDMUNDO

BAGWELL, PAYTON LANE

BAILEY, GUADALUPE

BAKER, CLAYTON DALE

BAKER, ERICA RAYANNE

BARBE, ROBERT SCOTT

BARTA, NOLAN

BARTOLO, ANTHONY MATTHEW

BATES, MALCOLM

BATSON, STEVEN T

BERGERON, JORDAN

BERKLEY, DAKOTA

BESSETT, AARON

BLANCHETTE, JAKE

BOPE, NATHANIEL TAYLOR

BRANDENBURG, BRIANNE MICHELLE

BRASILE, JOSEPH

BRIGGS, MICHAEL

BROTHERTON, EMMITT RAY III

BYRD, NATHANIEL LEE

CAGLE, DUSTIN WAYNE

CALDWELL, GRADY

CAMREN, ISAIAH QUINN

CANTU, ABRAM JONAS

CANTU, JESSE R

CANTU, JESSE RUBEN

CARTLIDGE, WESTON

CASTILLO, LAZARO M

CERDA, JOSEPH CARNELIUS

CHEATHAM, ARCH B

COCKRUM, DEVIN SHANE

COLLIER, CODY QUAID

COMEAUX, RONALD PAUL

CONTRERAS, VIDAL

COPE, DANIEL

CORNETT, ANDREW

COX, ANTHONY JUWAN

DARILEK, CODY W

DAVIDSON, EDDIE

DAVIS, SHERWIN W

DELOSH, SHELBY

DEUSON, SAMUEL

DORTCH, JAMES N

ELIZONDO, JADEN DAMEON

ESTES, JOSHUA A EVANS, RONALD

FAIRCHILD, DUSTIN

FLORES, ALFONSO

FREEMAN, KYLER

GALVAN, ERICK

GALVAN, JUAN CARLOS

GARCIA, ERICK DAVID

GARDNER, LARRY

GASPAR, JAMIE

GEE, JAMES GILLESPIE, GEORGE EDWARD

GRANT, DARIOUS

GUZMAN, DANIEL MARTINEZ

HARDCASTLE, CHASE

HETHERLY, MATTHEW DAMION

HEYER, GABRIEL

HOLMES, DON

HUYNH, CHUCK

INGERSOLL, AIMIE ALANE

JACKSON, TERRELL S

JAUREGUI, SEBASTIAN

JENNINGS, ERIC DESHAWN

JOHNSTON, ERIC SHANE

JONES, DARREN

KELLY, ZYRAN

KING, JAMES

KIRKHAM, ISAIAH

KISS, ANDREW

KONKIN-GARCIA, TAMIRA KATHLEEN

LABONTE, DILLON

LANGSTON, THOMAS BRENT

LAWLER, JAMIE

LEWIS, CARL MICHAEL

LEWIS, JACOB

LUKE, CONNOR

LUNA, ELI

MANDUJANO, EDGAR

MARQUEZ, GLORIA

MARTIN, CONNER

MARTINEZ, ADREAN JOHNATHAN

MARTINEZ, DAVID

MARTINEZ, RAUL RODRIGUEZ

MCWILLIAMS, TRAVIS

MENDEZ, JOSHSEL DOMICK

MERKLE, SETH RYAN

MITCHELL, BRONTE

MOFFETT, OMESHIA

MORALES, LUIS ALFONSO

MORAR, STEPAN

MORN, RICHARD W L

MUNIZ, JAMES EDWARD

NASH, WYATT TUCKER

NELSON, TRACI

OLIVER, ANTHONY

ORTIZ, ROBERTO ANDRES

OUK, VANTHALA

PATTEN, AMEER LEE

PENA, DEREK ALEXANDRO

PEREZ, ALBERTO

PICKFORD, ELIJAH M

RAMIREZ, DONAVAN

RAMIREZ, ETHAN

RAZO, MARCO ANTONIO

RILEY, JOHN

RIVERA, DANIEL

ROBINSON, SPENCER DASHON

RODRIGUEZ, ERICK G

SAMPLES, THOMAS

SANCHEZ, ADOLFO

SANCHEZ, JULIO

SANTILLAN, GABRIEL G

SCOTT, CHELSEA RENEE

SKIVOFILAKAS-KEITH, PATRICK

PHILLIP

SMITH, KEYWON SNYDER, CARISTONA MARIA

STEWART, GARY L

SUCH, DANIEL

SWICK, RAYMOND LEE

TABOR, MATHEW

TEICHMER, NATHAN CONNOR

TORRES, AMADO

TORRES, ANDRES

TORRES, MARK ANTHONY

TORRES, STEPHANIE

VALDESPINO, LISA JEAN

VANSLOOTEN, KYLE

VEGA, ISRAEL

VELA, ISRAEL

VELAZQUEZ, ERIC

VILLALOBOS, LUIS A

WETHERHOLT, AARON

WILSON, DOUGLAS M

ZEPEDA, PEDRO

WASTEWATER COLLECTION

OPERATOR

COLLECTIONS I

ALLISON, WILLIAM PATRICK

BARTOLO, ANTHONY MATTHEW

BOGART, MASON DANIEL

BUFFORD, JAMEISON

BURROUGHS, JAKEB

BUTLER, MONIQUE

CAMPOS, MARTIN

CAREY, RIVER

DEBRUIN, CHRISTIAN SCOTT

DIAZ, ULISES

FLORES, DANIEL

GARCIA, ADAM ARTURO

GARCIA, ANTONIO

GARCIA, JESSE

GOMEZ, IVAN

GOMEZ, JOSEPH

GONZALEZ, GABRIEL

HERNANDEZ, JOSHUA

HERNANDEZ, RICARDO

KLEIN, ADRIAN

LANDRENEAU, JARED PAUL

LAW, OTILIA A

LOCKLEAR, JIM

MCANEAR, BRYSON

MCBEE, CALVIN

ORTIZ, ADOLFO MANUEL

PADILLA, EMANUEL

REYES, ROGELIO

ROWLANDS, THOMAS

SALDANA, JEREMIAH R

SCHNEIDER, JACK

STRATTON, RICHARD ALLEN

WILLIAMS, MICHEAL

YEPEZ, VICTOR ELIAS

COLLECTIONS II

ALLEN, RODNEY SR

BERNAL, JORDAN

CASTILLO, DANIEL PAZ

CORTEZ-REYES, NOE

FAUE, ROGER GAGE

FITCH, CALVIN R

GRANT, TOMIERAY EVERETT

HEBERT, LATOSHA

JEZEK, ANTHONY JOSEPH

KACKMEISTER, RYAN A

MALIK, MATTHEW

MARTINEZ, JACE T

MILES, NICHOLAS

PADILLA, VICTOR HUGO

PLUMMER, CHRISTOPHER

RODRIGUEZ, JOSE L

RUIZ, ESTEVAN L

SEPEDA, PAULO

SMITH, BRADLEY

SPARTA, RICHARD

VINSON, LYON HARLAN

WALKER, TIMOTHY

COLLECTIONS III

BLAND, JOHN DYLAN

COLLINS, CALVIN

DURAN, CRISTIAN

HOLMES, SCOTT A

JACQUEZ, HEBER

JENKINS, JERALD L

PADDOCK, ANTHONY

ROCHA, ALEX

RODRIGUEZ, ELIJAH KAIN

TOVAR, THOMAS B

VANCAMP, HENRY L

WASTEWATER TREATMENT OPERATOR

CLASS A

CRUZ, LEONEL

DOBBS, BARRY A

GOODNIGHT, RONALD JASON

HOLLAND, CLINTON J

MOEDE, IAN HALL

SEARS, RANDY LEE

WATERHOUSE, CARLTON D

WILLIAMS, JOHNNY M JR

License Level: B

AHRENS, PAUL A

ALLEN, BRANDON

ARROWOOD, JEREMY D BRASWELL, ADAM J CABALLERO, ANDREW

COLORADO, JOSE A DESPAULT, BRANDON FERGUSON, ANTHONY ALLEN

GEDVILLE, JOSEPH MICHAEL

KENNEDY, CLAY WILLIAM

KUENSTLER, BRANDON S KUNTZ, JESSE

NAVARRO, MARCO ANTONIO

SMITH, ROBERT ANTHONY

STOWELL, TIMOTHY M

WILLIAMS, BRANDON LEWIS

WYRE, ARTHELL III

CLASS C

ABRAMSON, CLINTON

BAILEY, CODY

BARBAS, JAMES FREDRICK

BARTLETT, TOBY ALAN

BOGGESS, CHARLES I

BOYLE, TREVER

CARDOSO, JESUS

CARRANZA, VINCENT

CARTER, JUSTIN ALAN

CHENEY, DARYL G

FALCON, EDWARD

GIERMAN, ROBERT CHARLES JR

HERNANDEZ, ROBERT BRYANT

HOWE, KANE A

LI, MENGTING

LOPEZ, DAVID

MASON, BRANDON L

MATA, TITO ANDRES

MATTHEWS, JOEL MARK

MEDRANO, AMY SARAHY

MOORE, CARLOS

MORALES, JUAN PABLO JR

PENA, JOHN M

PEREZ, LUIS DANIEL

PRICE, BOBBY ALLEN

RANKIN, WILLIAM P

RIVERA, ROBERT

SABOL, TYLER

SAMBRANO, ABEL

SCEARCE, CHRISTOPHER M

SEXTON, KAYLA

TOLENTINO, JOHNATHON

VALLALAY, SCOTT

VERA, JULIO

WILLIAMS, FANNY

CLASS D

ALASMATAMOROS, BRAYAN

ALVAREZ, FIDEL

ANDIS, CHRISTOPHER B

AVERY, JAMES RICHARD

BANKSTON, ETHAN

BERUMEN, JUAN M

BIGGERS, BRADEN

BOHANNAN, RANDALL

BRIGGS, JACOB EUGENE

BROCK, CHRISTOPHER

CARRILLO, TYLER

CASTELLANO, GIOVANNI

CASTELLANOS, ALBERT JR

CLEVELAND, DUSTIN

CLOUD, DAVID

CUNDIFF, CHRISTOPHER JAMES

DEAN, EMAUREON

DESORMEAUX, JOSHUA

EVANGELISTA, SAMUEL

FLORES, AMANDA DAWN

GARCIA, FELICIA

GATLIN, JEFFREY DEWAYNE

GERJES, RICHARD DARREN

GRAHAM, TRAVIS

HARTLINE, RICHARD GLENN

JIMENEZ, PRISCILLA

KRETCHMAN, TYLER JAMES

LARSON, RONALD T

LOPER, EVAN TATE

LOPEZ, TRISTEN

LOWE, KELMAN

MACKEY, BRANDON

MADARANG, RAUL

MALTOS, AVELINO

MANN, MARK WILLIAM

MANNING, CURT

MARQUEZ, ANTHONY ALEXANDER

MCDANIELS, BYRAN

MEJIAS, ANDREW

MENDEZ, KEVIN D

MORENO, JEREMIAH ISIAH

MORENO, JESSE

NAUNGAYAN, DYLAN KALAI

NEGRINI, RONALD

NIELSEN, CHRISTINA MARIE

ORTIZ, JOSEPH

PALMER, JEREMIAH

PARDOE, ANDREW

PIPKIN, PERRY GLENN

QUINONEZ, ROBERT Q

RAMIREZ, ARTURO

REYES, SARA ALEXIS

RHOLETTER, STEVEN

RILEY, JOHN

ROED, KEVIN

ROSSON, JONATHON REED

SANCHEZ, ADOLFO

SANCHEZ, GUSTAVO ADOLFO

SANCHEZ, RICARDO

SANDERS, JAMES WILLIAM

SCIBA, JOSHUA L

SCOTT, CHRISTOPHER R

SERRATO, ROBERT

SERRATO, STEPHEN J

SMART, MATTHEW NEWMAN

SMOOT, RYAN

SNYDER, CARISTONA MARIA

SOLIS, MARTIN

STRICKLAND, JACOB W

TAYLOR, ZANTHIUS

TIRADO, XAVIER

TORRES, COLIN

VARGAS, JOSHUA

VILLEGAS, JONATHAN L

WATKINS, BILLY

WEATHERBY, COREY

WILLIAMS, CURTIS CHARLES

WILSON, PATRICK D