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TWUA DEC 2025 Journal

Page 1

T exas W ater U tilities

JOURNAL

VOLUME 34

DECEMBER 2025

"Proudly Serving Education Excellence since 1918"

NUMBER 12


Texas Water Utilities Association Regional Training – 2026

2026 REGIONAL SCHOOL SCHEDULE DATES

TBA

(Not all regions offer Surface 1 which is a 24 hour class these above dates reflect

all regions starting on Monday and offering 24 hour classes. Once we receive all the

schools fliers we will post if in fact the school begins on Monday at 1:00 or Tuesday at 8:00 )

Check the TWUA Website for the most up-to-date information related to TWUA Regional opportunities. If travel and being in crowds cause you concern or your employer has not

approved travel, please look at the TWUA Computer Based Training options. (https:// twua.org/online-class-dates)

Annual School – The dates for the 107th Annual School are September 9th – 11th, 2025. Tuesday, September 9th, at 8:00 a.m., all training classes begin. The ability to preregister for the 107th A.S. will be made available as soon as possible.


In This Edition: TEXAS WATER UTILITIES JOURNAL ( ISSN – 1051709X) is published monthly by the Texas Water Utilities Association, located at 210 E. Hwy 79, Hutto, Texas 78634 for Operators, Engineers, Managers, Laboratory technicians, Customer service personnel, Vendors, and other Professionals employed in, or interested in, the water and or wastewater industry.

President Message................................ 4

ED News ............................................. 6 If you want to get a complete look at lake levels, go to www.waterdatafortexas.org

Ten dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Nonmember subscriptions price: the USA $100.00 per year; $10.00 per single copy $125.00 per year outside the USA. Periodicals Postage Paid In Hutto, Tx. And Additional Mailing Offices. The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National Organization.

Safety News ....................................... 11

ADVERTISERS:

Postmaster: Send address changes to: Texas Water Utilities Association – Journal 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634.

Ana-Lab............................................................................................. 19

The Texas Water Utilities Association Journal is not responsible for facts and or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association.

Garrison Minerals............................................................................... 19

All inquiries should be directed to: Texas Water Utilities Association, 210 E. Hwy. 79, Suite 101, Hutto, Texas 78634. Phone 512-459-3124. Any materials accepted for publication is subject to revision and editing At the discretion of the publisher.

Oller Engineering, Inc......................................................................... 15

MANAGEMENT COMMITTEE: Clarence Wittwer – Chair of Management Vicente Carrizales – President David Hinshaw – President-Elect Bill Brown – Vice President Jim Siddall - Past President Mike Norris – Past President Ric O’Conner – Vendor Rep. Ex Officio Russell Hamilton – Executive Director

_______________________________ Front Cover Photo Courtesy of: Grok AI December 2025

EGSW............................................................................................... 30

Homa Pump....................................................................................... 12 LSPS Solutions................................................................................... 22

Osha................................................................................................. 20 Pump Solutions, Inc........................................................................... 21 Samco Leak Detection........................................................................ 19 Smith Pump Company, Inc.................................................................. 10 USA Bluebook.................................................................................... 17 Magna Flow................................................................. Inside Back Cover

TRAINING OPPORTUNITIES: TWUA Training Schedule......................................................... 18

Texas Water Utilities Journal | www.twua.org 3


President’s Message

PRESIDENT'S MESSAGE David Hinshaw, TWUA President

“TWUA is more than an association; it’s a family.” One-quarter into my year as President of the Texas Water Utilities Association, I can honestly say this experience has been both eye-opening and deeply rewarding. Every day, I’m learning more about the depth of our industry and the incredible people who keep it running. I’ve spent over two decades growing within TWUA—as an operator, a manager, and now as a leader—but nothing compares to the privilege of serving you in this role. TWUA has always been more than a professional organization to me. It’s a community—a family—made up of people who share a common calling: protecting public health and providing safe, reliable water for every Texan. Whether in the field, the lab, the classroom, or the control room, our members are the heartbeat of this association. In just a few months, I’ve had the chance to meet many of you across the state—at district meetings, training events, and plant tours. With every visit, I’m reminded that TWUA’s greatest strength is found in its people. Your professionalism, teamwork, and servant leadership inspire me daily. I’m thoroughly enjoying this year, and my eyes are opening wider to the scope and importance of what we do as water and wastewater professionals. As I look ahead to the months to come, my vision for TWUA continues to center around three guiding themes: Communication, Engagement, and Balancing Priorities. These principles are not abstract—they’re practical ways we can grow stronger as an association and as individuals.

safety of every drop that reaches the tap. Through TWUA’s BPAT courses, operators receive both classroom instruction and hands-on experience, learning the essential skills to properly test, maintain, and ensure the reliability of backflow assemblies. These classes not only build technical expertise but also reinforce our collective responsibility to safeguard the public’s trust. As Texas continues to grow and develop, the need for trained and certified testers will only increase. TWUA is committed to making BPAT training accessible statewide, supporting operators at every stage—whether you’re pursuing initial certification or renewing your license. I encourage everyone in our profession to take advantage of these opportunities. The more we invest in our training, the stronger and safer our communities become. Communication “True communication isn’t just sending information—it’s listening.” If there’s one thing I’ve learned as President, it’s that communication is the foundation of every successful organization. For TWUA to continue thriving, we must communicate openly, honestly, and often. That begins with leadership, but it extends to every member. Transparency builds trust. Our members deserve to know what’s happening across the state—what decisions are being made, what initiatives are underway, and how they can get involved. But real communication doesn’t stop with sharing updates; it means listening, responding, and learning from one another.

Backflow Prevention Assembly Tester Training

I want to hear from you. Whether you work in water, wastewater, or both, your perspective matters. Every conversation, every idea, and every question helps us serve you better. Communication is not just a task—it’s a two-way bridge that connects us as professionals and as people.

One of the areas where TWUA continues to make a tangible difference is in Backflow Prevention Assembly Tester (BPAT) training. Backflow prevention is one of the unsung heroes of public health—quietly protecting water systems from contamination and ensuring the

Technology has made it easier than ever to share information, but it’s still personal connection that keeps this association strong. A quick phone call, a friendly chat at a training event, or a visit at a regional school can do more to strengthen relationships than a dozen emails ever could.

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December 2025


President’s Message The work we do is often behind the scenes, but it’s essential. When we communicate clearly—with each other, with our communities, and with policymakers—we make sure the value of our work is seen, understood, and respected. Engagement “Our first mission field is at home: our families, our neighborhoods, our schools, and our workplaces.” Engagement is where the heart of TWUA truly shines. This association thrives because its members step up—not just to attend training, but to volunteer, mentor, and build each other up. Every one of us has something to give, and together, we make TWUA stronger. Think about the people who helped you along the way—the mentor who encouraged you to earn that next license, the co-worker who stayed late to explain a process, or the district leader who invited you to volunteer at your first event. That spirit of service is what defines TWUA. Now it’s our turn to carry that forward. Attend a district meeting. Volunteer at a training class. Teach a session. Encourage a new operator to join. Small acts of engagement create ripples of impact that shape careers, build friendships, and strengthen our profession. Engagement doesn’t end within our association walls—it extends into our communities. We are public servants, and the people we serve need to see that we care. When we participate in outreach, mentor students, or lend our hands in community projects, we show the world that the water and wastewater profession is one of purpose, integrity, and compassion. Through active involvement—both inside and outside of TWUA—we create a culture of service and connection that will inspire the next generation of water professionals. Balancing Priorities “For me, the order is clear—God, Family, and Profession.” Of all the lessons I’ve learned in this role, one stands above the rest: leadership begins with balance. For me, that balance is rooted in faith, family, and profession—in that order. Faith gives me perspective. My relationship with Jesus Christ guides how I lead, serve, and care for others. It reminds me that leadership is not about authority but about service—lifting others up rather than standing above them.

make sacrifices so that we can do what we’re called to do. And our profession—the work that unites us—gives us the opportunity to make a lasting difference every single day. As an association, we can help one another keep these priorities aligned. TWUA should be a place not only for professional development but also for personal encouragement. We face real challenges—staffing shortages, regulatory demands, and the pressures of everyday life—but when we support one another, we’re better equipped to serve with strength and joy. When we live with balance, we bring our best selves to our families, our communities, and our profession. Moving Forward Together Communication, engagement, and balance—these are not lofty ideals, but daily practices that shape who we are as professionals and as people. As we move forward this year, TWUA will continue to build on its legacy of excellence in training and professional growth. But just as importantly, we’ll focus on strengthening connections—between members, between regions, and between generations. Every sample taken, every valve turned, every training taught matters. Together, we are building trust, safety, and a better quality of life for every Texan. As this year comes to a close, I hope each of you enjoyed a wonderful Thanksgiving surrounded by family and friends. I also want to wish you a blessed Christmas as we celebrate the birth of our Savior, and a joyful New Year filled with peace, purpose, and renewal. The spirit I see in our members—your dedication, teamwork, and kindness—perfectly captures what TWUA stands for: connection, service, and community. Though our work is technical, our mission is deeply human. Let’s continue to communicate better, engage deeper, and live in balance—building a stronger TWUA and a stronger Texas for generations to come.

- David

Family provides the foundation. The support and encouragement of loved ones allow us to give our best at work. They often December 2025

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Central Office News by Russell Hamilton, TWUA Executive Director

F

ather, we acknowledge you and bow our heads in respect as we humbly say thank You, and proclaim that You are the creator. We take comfort in knowing that You remain in charge and in control of life as we understand it. We need You, and we welcome You, in all we do. We come into Your presence seeking Your grace, calm, guidance, and forgiveness. Father, we pray for Your mercy, and we ask that You guide, direct, protect, and bless TWUA and its members. Father, thank you as we offer praise in the name of Jesus. Amen The drought remains a concern in parts of Texas. While some areas are experiencing rain, many watersheds still remain dry. In West Texas, Lake Spence is at 12.9 % (- 0.8 %), White River is at 31.9 % (- 2.5 %), and in the Panhandle, Lake Meredith is at 47.3% (-1.0 %). Greenbelt is at 84.0 % (- 4.7 %). For a full view of current lake levels, visit waterdatafortexas.org. For some, the drought has never truly ended. The 108th Annual School will take place in Waco from July 27 to 30, 2026, and the best option for 2027 is July 26 to 29, 2027. The July dates might affect attendance since they are the week before the TCEQ Drinking Water event, but there is limited flexibility. TWUA is closing out another successful training year. To those who attended a regional school, in-person event, district meeting, or Online class, Thank You for your support, and together we will make 2026 even more successful. Look at the TWUA Website under the training tab and attend an event that works best for you. The Story Goes Something Like This – Jesus Came To Dinner Ruth examined the envelope again. There was no stamp or postmark, only her name and address. She read the letter once more.

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Dear Ruth, I'm planning to be in your neighborhood Saturday afternoon and would like to stop by for a visit. Love Always, Jesus Ruth’s hands were trembling as she set the letter on the table. “Is this a joke?” “Why would the Lord want to visit me? I’m nobody special. I don’t have anything to offer.” With that thought, Ruth remembered it was Saturday, and her kitchen cabinets were empty. She went to her refrigerator, but she already knew it was empty as well. “Oh, my goodness, I really don’t have anything to offer. I’ll have to run down to the store and buy something for our dinner.” She reached for her purse and counted its contents. Seventeen dollars and thirty cents. “Well, I can get some bread and cold cuts, at least.” She grabbed her coat and hurried out the door. A loaf of bread, a half-pound of sliced turkey, a half-pound of sliced ham, a small head of lettuce, tomatoes, a dozen eggs, a half-gallon of milk, and half a dozen sugar cookies . . . leaving Ruth with a grand total of two dollars and twelve cents to last until her next paycheck. Nonetheless, she felt satisfied as she headed home, her modest offerings tucked securely under her arm. As Ruth hurried down the street, she noticed a dirty, homeless-looking man rummaging through a trash receptacle. As she got near, she noticed how peaceful and kind his eyes looked. Ruth asked him how long it had been since he had eaten. The man lowered his head and humbly replied, “It’s been a while.” Ruth set her bag on a nearby bench and started making two sandwiches. The homeless man had a cup in his coat pocket, so Ruth poured him some milk and offered him one of the cookies.

December 2025


Central Office News

The man was very appreciative and thankful while wishing Ruth blessings as she hurried home, for she did not want to miss her important guest. As Ruth rounded the corner on a park swing, she noticed a small boy sitting, dragging his feet in the dirt and staring at the ground. Ruth glanced at her watch and grew worried that time was running out, but she had a feeling she needed to reach out to the boy. Ruth crossed the street and went into the playground through an open gate. As she got closer to the young boy, he looked up and smiled. Ruth introduced herself, and the boy extended his hand and said: “hi, my name is James, but my friends call me Jimmy.” Ruth asked James if he was lost or needed someone to help him home or find his parents. James told Ruth he lived in the little white house nearby and pointed. James was eyeing Ruth’s shopping bag when Ruth asked if he wanted something to eat. James said his mom was doing her best, but sometimes work is slow, and she is the first to be sent home. Those days, we have a slice of bread soaked in syrup. With tears in Ruth’s eyes, she led James to the merry-go-round and began making two sandwiches for him. Ruth told James to take one of the sandwiches to his mom, but James had already eaten one and was biting into the second. So, Ruth made another sandwich and asked James if he would take it to his mom. James was grinning from ear to ear and said: “yes ma’am, I will, and thank you.” Ruth handed James a couple of cookies, packed up what was left, and headed home. She thought, I can make a meal out of what remains for my guest, and I will just say my stomach isn't feeling right, so I should pass. I'll eat when my stomach feels better.

December 2025

Ruth crossed the alley between two buildings, and she heard, “Hey lady, can you please help us?” Ruth had been so absorbed in her dinner plans that she hadn’t even noticed two figures huddled beside a trash can. A man and a woman, both dressed in little more than rags. Please, ma'am, I don't have a job, you know, and my wife and I have been living on the street. It's going to get cold soon, and we’re pretty hungry. If you could help us, we’d really appreciate it. Ruth looked at both of them. They were dirty, smelled bad, and honestly, she believed they could find some work if they truly wanted to. “Sir, I’d like to help, but I am a poor single woman myself. All I have is a little leftover from some cold cuts, a few bread slices, a bit of milk, some eggs, and two cookies. I am expecting an important guest for dinner tonight, and I need to serve this to him.” “Sure, I understand; thanks anyway.” The man put his arm around the woman’s shoulders, turned, and headed back into the alley. As she watched them leave, Ruth felt a familiar twinge in her heart. “Sir, wait!” The couple stopped and turned as she ran down the alley after them. “Look, why don’t you take this food? I’ll figure something else to serve my guest.” She handed the man her grocery bag. “Thank you, ma’am. Thank you so much!” It was the man’s wife, and Ruth could see now that she was shivering. “You know, I have another coat at home. Here, why don’t you take this one?” Ruth unbuttoned her coat and slipped it over the woman’s shoulders. Then smiling, she turned and walked back to the street . . . without her coat and with nothing to serve her guest. “Bless you, ma’am, and thank you so much!” Ruth was chilled when she reached her front door and worried, too. The Lord was coming to visit, and she had nothing to offer him. Ruth fumbled through her purse for the door key. But as she did, she noticed another envelope tucked in the lid of her mailbox. “That’s odd. The mailman doesn’t usually come twice in one day.” Ruth took the envelope out of the box and opened it.

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Central Office News

Dear Ruth, You truly delight my heart. It was so good to see you again today. Thank you for the lovely meals. You may have thought they were inadequate, but I know they came from a loving heart and a faithful servant's desire to help. James’s mom received a great job today, so things will be looking up for them. And thank you, too, for the beautiful coat. It was just what I needed.

large bags of groceries. The delivery man said, “A man with the ‘kindest eyes’ selected these items, gave this address, and paid the tab, plus a little extra for delivery.” “Oh, and there is plenty more in the truck; I will need to make several trips.” Author Unknown Stay Safe, and Remember – we do not need all the operators in Texas to be a member of TWUA – JUST YOU ! ! ! !

Love always, Jesus The wind was picking up, and it was getting colder, but even without her coat, Ruth no longer noticed. About that time, a delivery truck pulled up from the grocery store. And as the driver came around, he struggled with three

MERRY CHRISTMAS from your friends at

Texas Water Utilities Association 8 Texas Water Utilities Journal | www.twua.org

December 2025


Field News

W H E N I N N OVAT I O N BECOMES A LIABILITY By Adeline Maissonet, GovLoop

A few weeks ago, I published an article about a contractor who filed a protest with the Government Accountability Office (GAO). The submission was polished, persuasive and complete with legal citations. But GAO wasn’t amused. The problem? The citations didn’t exist. The sources were fictional. The submission showed signs of artificial intelligence generation — polished, but ultimately fabricated. Now, I’m not here to sound the alarm. I get it. I use these tools too. They’re fast, capable, and highly efficient. AI drafts proposals, legal memos, and even strategic plans with a single click. But when those outputs contain fabricated information — even unintentionally — the issue stops being technical and starts being ethical. And we compromise integrity when we endorse fiction as fact, no matter how convincing it sounds. That’s not a technical patch job; that’s a leadership failure. Integrity Can’t Be Automated AI doesn’t possess moral judgment. It doesn’t care about responsibility, consequence or your reputation. And when a bot churns out bogus data, it’s not the algorithm that loses its credibility. It’s the executive who clicked “send.” This issue cuts straight to the heart of values in leadership. Leaders sit at the intersection of innovation and ethical discernment. Processes can be automated, but integrity cannot. Integrity requires judgment, accountability, and the willingness to slow down when speed tempts us to skip the hard questions. Because integrity — not efficiency, not even innovation — is the single biggest factor that sustains trustworthiness over time.

metrics focus on output, speed or “first to file,” you may be unintentionally sidelining accuracy, ethics and due diligence. Instead, recalibrate your metrics to reward thoughtful execution and principled decision-making. Make it clear that integrity isn’t a “nice to have” — it’s a performance standard. • Build a Verification Culture. Make fact-checking a team sport. Normalize the question: “How do we know this is true?” Encourage teams to challenge assumptions. Reward those who catch errors before they become liabilities. When information hygiene becomes everyone’s responsibility, it scales and when it scales, it sticks. • Embed Accountability Checkpoints. Bake judgment right into the workflow, not just in your training manual. For example, if your team uses generative tools, pair them with checklists or peer reviews. Innovation should amplify your values, not bypass them. When tech is designed to support ethical decision-making, it becomes a force multiplier for trust. Innovation is inevitable. Integrity is intentional. The leaders who endure aren’t just tech-savvy — they’re values-driven. They know that credibility compounds, and shortcuts erode trust. So yes, move fast. But move forward with your values intact. Because in the end, innovation expands capability — but integrity defines credibility.

Beyond the Click: Balancing Innovation With Stewardship Here’s how leaders can stay grounded in their values while embracing new tools that redefine productivity: • Audit Your Incentives. Ask: What behaviors are we really rewarding? Incentives shape behavior. If success December 2025

Texas Water Utilities Journal | www.twua.org 9


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December 2025


Safety News

LOW BACK PAIN AMONG WORKERS: THE PROBLEM AND WHAT TO DO ABOUT IT Posted by Kristen Iker, MPH, and CAPT Sara E. Luckhaupt, MD, MPH, NIOSH Are you a worker who is experiencing low back pain? You aren’t alone! A published NIOSH article reports that more than 1 in 4 (26%) working adults experience low back pain. Some groups of workers have more pain than others. For example, workers in construction occupations are more likely to experience low back pain than those in other occupations. And, workers 45-64 years old have more pain than younger workers. The findings, laid out in the Annals of Internal Medicine, explore data from the National Health Interview Survey and highlight the need to prevent low back pain- a condition affecting almost 40 million U.S. workers.

If work factors are not considered, occasional low back pain can develop into a more serious problem. Physical job demands, poor supervisory support and job dissatisfaction may contribute to back pain, and an early diagnosis and intervention can be key to a full recovery. Regardless of cause, low back pain can affect a person’s ability to perform work tasks. Between 6 and 10% of workers stopped working, changed jobs, or made a major change in work activities because of their low back pain. What can be done? Addressing workplace factors that contribute to low back pain can potentially reduce symptoms and prevent worsening. But best of all, addressing low back pain as part of a workplace prevention strategy can prevent additional workers from developing pain in the first place. Have you ever heard the phrase “an ounce of prevention is worth a pound of cure”? Well, NIOSH has a webpage for exactly this. Check out these resources on preventing musculoskeletal disorders among workers to learn more about how workplaces can help prevent or reduce back pain among workers. We’d like to hear from you!

If you’d like to further explore the data we have available on back pain and other health problems among workers, check out our Worker Health Charts application. More about the problem: Of all workers with back pain, 20% were told by a health professional that their pain was work-related. This is likely an underrepresentation of work-relatedness, as the majority of workers did not discuss with their healthcare provider whether their pain might be work-related at all. December 2025

What are some ways your workplace prevents or addresses low back pain? Leave a comment below! Kristen Iker, MPH, is a health communication specialist in the World Trade Center Health Program and a former ORISE Fellow in the NIOSH Division of Field Studies and Engineering. CAPT Sara E. Luckhaupt, MD, MPH, is a Team Leader in the NIOSH Division of Field Studies and Engineering.

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CHRIST MAS’ R. Hamilton

What’s happened to the Christmas; that we have come to know? Imagine His disappointment, as He gazes down below. Gifts and giving provide such joy; But just ask a child about Christmas; and it’s usually about the toys. We take the Christ from Christmas, because for some it might offend. This seems a lack of gratitude; for the One who gave His all, just to be our friend? We seem surprised by all the turmoil; which depicts the worldly trend. Who decides which freedoms are worth fighting to defend? This blessing known as Christmas has once again arrived; So pause and relish in your thoughts, as fond memories are revived. Thankful yet another year, our loved ones have survived. We pray this blessing Jesus gives, no one be deprived. Enjoy the gifts and fellowship, which come this special day; But keep in mind Jesus represents forgiveness; and his love is on display. Bring us back to you Lord, when we tend to stray; Provide us strength to follow You and courage to obey. Help put Christ back in Christmas; this will be the plea; Encourage your friends and families in this quest, for all the world to see. Rejoice in sharing your presents and decorating your tree; Just acknowledge the true meaning, at least to some degree. As friends, families, and loved ones, gather on this momentous day; To give Jesus His respect, please bow your heads and pray. May love and blessings find you, at this time today; And rest assured your Heavenly Father, is never far away.

December 2025

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TRAINING SURVERY PREFERENCES QR CODE

V.M. Ehlers Scholarship Scoring & Results will be announced soon!

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December 2025


TEXAS TEXAS WATER WATER UTILITIES UTILITIES ASSOCIATION ASSOCIATION connect. connect. engage. engage. educate. educate.

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Visit www.twua.org for more information

Contact Us: 888-367-8982

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December 2025

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ANNUAL SCHOOL LINKS LINK TO EXHIBITOR INFO: https://twua.org/page/Exhibitors

LINK TO STUDENT REGISTRATION FOR ANNUAL SCHOOL: https://twua.org/events/EventDetails.aspx?id=1949215&group=

LINK TO GENERAL INFO ON ANNUAL SCHOOL: https://twua.org/page/AnnualSchool

LINK TO MID-YEAR/REGIONAL CONFERENCE PAGE: https://twua.org/page/RegionalConference

Texas Water Wisdom: Save Every Drop Fix Leaks Fast: A single dripping faucet can waste 3,000 gallons a year—patch it up to keep Texas water where it belongs. Smart Irrigation: Use drip systems and water early in the morning to cut evaporation in our scorching summers. Native Plants: Landscape with drought-tolerant Texas natives like bluebonnets or yucca to slash outdoor water use. Harvest Rain: Install a rain barrel to capture runoff for your garden—every bit helps in a dry spell.

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December 2025


IF NOT, WHY? Do you know that TWUA members: • Receive a discount (from 10% to 35%) on TWUA training • Receive a subscription to the monthly TWUA Journal • Receive free updates on regulatory and technology changes • Have easy access to industry matter experts, vendors, and product providers • Have the opportunity to apply for scholarship assistance for yourself or your legal tax dependent children

MEMBERSHIP PLANS BEGINNING AT $60/YEAR!! CONTACT TWUA AT (888) 367-8982 TO SIGN UP.

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TEXAS WATER UTILITIES TRAINING SCHEDULE To register for any TWUA Training Classes – the preferred method of registration is using the online computer based electronic process, activated by clicking on specific event(s). For those who do not have internet as an option you may complete the registration form and fax to (512) 459-7124 and additionally you may contact TWUA Central Office @ 888-367-8982. Please Note – Due to recent increases for training materials, class costs have changed. Early Bird preregistration is defined to mean 30-days prior to any training event. All registrations received after the Early Bird period must pay additional registration fee. Central Office strongly encourages everyone to take advantage of the Early Bird pricing and utilize the computer based (electronic) registration. 20-Hour Classes: (Early Bird Pre-registration) $325 member $425 Non-member Onsite $375 member $475 Non-member

24-Hour Classes: (Early Bird Pre-registration) $385 member $485 Non-member Onsite $435 member $535 Non-member

ONLINE CLASS DATES

TWUA LIVE, INSTRUCTOR LED - COMPUTER BASED TRAINING

https://twua.org/online-class-date

REGIONAL SCHOOL DATES

TWUA IN PERSON TRAINING

https://twua.org/regional-school-date

TRAINING CALENDAR

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https://tmts.twua.org/calendar

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December 2025


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Using state-of-the-art technologies, our experienced technicians offer solutions well beyond traditional leak detection capabilities to help you improve the performance of your utility system. These advanced services include: Pro-Active Leak Detection Preventive Maintenance Programs System-Wide Water Accountability Assessments GIS Mapping and Asset Management Services Drinking Water Regulatory Support Benefits of Utilizing SAMCO Services Reduce water production and distribution costs Improve overall efficiency and gain knowledge of your distribution system Improve water quality and assure adequate pressure to help safeguard public health Improve public water system compliance with State and Federal regulations

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December 2025

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T104704201

Texas Water Utilities Journal | www.twua.org 19


PROTECT WORKERS IN TRENCHES Prevent trench collapses and save lives:

SLOPE or bench

trench walls,

SHORE trench walls

with supports, or

SHIELD trench

Photo: Efficiency Production – NAXSA

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OSHA 3215-06R 2018

walls with trench boxes


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22 Texas Water Utilities Journal | www.twua.org

December 2025


December 2025

Texas Water Utilities Journal | www.twua.org 23


TEXAS WATER UTILITIES ASSOCIATION

Individual Membership Application Use this form to: 1) Join TWUA "At Large" 2) Join TWUA and a District/Chapter 3) Renew your TWUA Membership Please Print Clearly Application for: o

Active Member

o o o o

Full-Time Student Retired Member Membership Renewal New Member

"At Large" or District/Chapter Name:____________________ Membership for year 20____ Name:____________________________________________________ SS# _______ - _______ - __________ Home Address:_____________________________________________ City:____________________________State:________ Zip:___________ Home Phone: (

)____________________________________

Work Phone: (

)____________________________________

E-Mail Address:_____________________________________________

Employer:______________________________________ Job Title:_______________________________________ Amount of Dues Enclosed: $________________________ Signature of Member:_______________________________________ Today's Date:______________________________________________ A portion of your TWUA Dues is allocated for a subscription to the Texas Water Utilities Journal. Submit all dues to the TWUA Central Office: TWUA Central Office, 210 East Hwy. 79, Suite 101, Hutto, Tx. 78634 For more information, Ms. Adee at: 512-279-8129. Fax: 512-459-7124.

24 Texas Water Utilities Journal | www.twua.org

December 2025


HERE’S A PARTIAL LIST OF THINGS

THAT REQUIRE ZERO TALENT: 1. BEING ON TIME – Shows reliability and respect for others. 2. ATTITUDE – A good attitude can change everything

3. WORK ETHIC – Hard work beats talent when talent doesn’t work hard. 4. EFFORT – Giving your best is always within your control. 5. HONESTY – Builds trust and respect. 6. ACCOUNTABILITY – Taking responsibility for your actions earns trust. 7. BEING PREPARED – Thinking ahead and being ready for what’s next. 8. ENERGY – Bring enthusiasm and a positive attitude. 9. CONSISTENCY – Showing up and doing your best every day. 10. GOING THE EXTRA MILE – Doing more than expected makes you invaluable. 11. HELPING OTHERS – Small acts of service can make a big difference. 12. KINDNESS – Costs nothing, yet means everything. 13. BEING A GOOD LISTENER – Truly hearing people creates strong connections. 14. BEING COACHABLE – Accepting feedback and learning from mistakes. 15. PROFESSIONALISM – How you carry out your job duties and the manner in which others see you leave a lasting impression.

REMEMBER – YOUR IMPACT LEAVES A LASTING MARK. WHAT WILL YOU BE REMEMBERED FOR? December 2025

Texas Water Utilities Journal | www.twua.org 25


TCEQ NOVEMBER LICENSES

BACKFLOW PREVENTION ASSEMBLY TESTER

ACOSTA, GIOVANNI E AVILA, JIMMY BALDERAS, LUIS A BENAVIDEZ, NASARIO BURNETT, BARRY ANTHONY CASANOVA, VANESSA CONNER, DALTON CONTRERAS, JUAN ISAAC DAVIS, JUSTIN ANDREW DAY, JAMES C JR DOMINGUEZ, JOSE ARMANDO DONES, MARK ESPINOZA, JOSE ARMANDO GARCIA, MARCO ANTONIO GILLUM, NATHAN DANEAL

ROSA, JOSE E

TREVINO, JORGE ALBERTO

SALGADO, WILLIAM

ROSAS, JORDAN BRYCE

VANCE, JOSEPH

VAQUERA, ELIJA JR

RUST, CLINTON SPARKS

WISDOM, ROGER

WETTSTEIN, DEREK

RUTKOWSKI, SHAUN SCOTT, JOHN RAYMOND SELF, TYLER SILVA, RUDY SOLIS, JOHNNY LEE SORSBY, ROCKY SPHABMYSAY, KHOUTHAVY STRICKER, COLLIN GREGORY STRICKLIN, CHRISTOPHER WAYNE VALADEZ, SANTOS ALFREDO VARGO, LEWIS WHITEHEAD, ROBERT FRANKLIN ZAGORIANOS, GEORGE CHRISTOS ZEPEDA, KELLY JAMES ZMOLIK, JUSTIN

GNERLICH, GERALD KEANU GONZALEZ ALVARADO, JOSE HERNANDEZ, JUAN

CUSTOMER SERVICE INSPECTOR

LAYSAHILL, STANLEY THOMAS MACIAS, MARIO MARTINEZ, ANDREW C MEDINA, ERNESTO SAUL MEZA, ANTHONY N MOISE, MARK JAMES MYERS, JASON W NGUYEN, DYLAN PABICH, JACKSON REID PADRON-ALEMAN, ADRIAN PENDLETON, MARK DOMINIC PHILLIPS, JASON POT, CASEY ADAM RANGEL, JONATHAN REYES, BRYAN

TREATMENT OPERATOR

SURFACE WATER TREATMENT OPERATOR

CLASS B CLASS B BRIDGES, CURTIS JIMENEZ, MIGUEL ANGEL

ALVIS, RYAN CHRISTOPHER

OLINICK, BRAD S

CARLILE, DEREK THOMAS

PERRY, JAMAR

CASTANEDA, MARTIN

VARVEL, KENNETH

HUNGERFORD, TROY M

WILHELM, BRADLEY D

JIMENEZ, JOSE R JOHNSON, DYLAN TAYLOR

CLASS C

JONES, RILEY MADISON MOORE, ERIC JAMES

BEDDO, JEFFERY L

MOORE, TIFFANY NICOLE

BERRY, CHASE W

RAMIREZ ORTIZ, CHRISTIAN EDUARDO

BETTERMAN, JARED BRIGGS, JACOB EUGENE

HEWITT, MATTHEW CHARLES KILLEN, BRYCE KHRISTOPHER

YATES, CHANCE W GROUND WATER

CLASS C

ASKINS, JASON

BRYANT, BEAU F

BINDSEIL, ANDREW

CORDOVA, JEB

BATTEN, JAMES E SR

BURCIAGA, ABRAHAM

DELEON, JOHN N

BLACK, MATTHEW

CASTILLO, ADRIAN

DOYLE, JACK MCQUEEN

DAVIS, ESTEBAN

COX, WILLIAM

FAUCETT, SHANE

DOEPKER, NIKOLAS

DE ALBA, JOSE GUADALUPE

GALOFARO, TRAVIS KYLE

DUPHORNE, DALTON

GONZALEZ, ROEL JR

GUNNELL, JACOB ANDREW

ELIZONDO, JADEN DAMEON

GRIFFIN, FREDERICK DEWAINE

MARKIN, DANIEL ALAN

HARWELL, ALEX

INGRAM, MICHAEL PRESTON

MITCHELL, JARED CHASE

IRVINE, JEFFREY WILLIAM

KELLERHUIS, ALLAN RAYMOND

MONTEJANO, FRANCISCO E

LANTZ, DANIEL EMERSON

MONK, JAKOB EARL

MORRIS, RUSSELL

LOPEZ, ANDREW

NELSON, BRAD WILLIAM

MURPHREE, DANIEL MICHAEL

LOSAWYER, KOLTON H

PONTON, DENVER CHISHOLM

PATTEN, AMEER LEE

MORALES-ALBA, EVELYN

SILVA, RUDY

PROSISE, FISHER

MUMMA, JACOB WILLIAM

SMILEY, RICHARD D

ROBERTS, TIMOTHY DON

NICHOLS, KYLE RAY

SNELL, CAMERON T

ROGERS, TYLER

NOWELS, CHRISTIAN LUKE

26 Texas Water Utilities Journal | www.twua.org

December 2025


TCEQ NOVEMBER LICENSES

RAMIREZ, SALVADOR

KIMBERLING, SHAUN D

RIOS, CESAR E

LIST, LOGAN DAVID

SAUCEDO, PAUL FELAN

LOPEZ, DARIO

ADAME, JOHN PAUL

HUTSON, HOLDEN KEITH

LUNSFORD, DUSTIN

ALDERETE, ALVARO JESUS

JORDAN, ROY WADE

MARTINEZ, MARIO

AMOAH, ISAAC

KEARNS, QUINLAN

MCCAIN, JERRY D

ARAUJO, JOEL

KUDELKA, COREY

MCCANN, BENJAMIN WALKER

ARRIAGA, ADRIAN

LARA, ANGELICA MARIA

MENDOZA, RICHARD T

ATWOOD, JORDAN

LEE, JIMMIE DAKOTA

MONTEMAYOR, ROMUALDO

BARAJAS, ANGEL

LIMON, JOE

ORTIZ, DELWIN

BLACKWOOD, STEPHEN ALBERT

LOVE, CAMERON

PALACIOS, MANUEL

BUNDY, ROBERT KEVIN

LOZANO, AARON

PINEDA, JOSE ALBERTO

BURCH, BRAYDEN

LOZANO, JORGE LUIS

RODRIGUEZ, CESAR

BUSTOS, OMAR

MALONE, SEAN

RODRIGUEZ, RAFAEL

CALDWELL, MICHAEL A

MANNSTEDT, JACOB

RODRIQUEZ, REBECCA ANN

CAMELLO, GIANNI GENNARO

MAY, HUNTER

SANTILLAN, ELENO JR

CASTANEDA, AUTUMN SKY

MCDANIEL, GRACIE GAYLE

SMITH, GARRETT DAVID

CASTILLO, LAWRENCE

MCDANIEL, JIMMY

STINER, NICHOLAS

CHEESMAN, MATTHEW

MEJIA, LEONARDO

STRAUCH, ROBERT EDWARD

CHRISTENSON, COOPER

MERCADO, ISAIAH

THORNTON, JAMIEN

DAVIS, TABATHA CHERIE

MINAGARCIA, RICARDO E

VARGAS, GRAYVIC

DELAO, JASON ORLANDO

NORTON, ROBERT

VASQUEZ, MICHAEL

EDMISTON, KOLBY BLANE

OQUINN, DEMARCUS

ENDSLEY, JORDAN ANDREW

PARKER, ANDREW

ERVIN, JOHNNY

PINKERTON, WILLIAM BRYCE

EUTON, DERREK RAY

POPE, CHARLOTTE VICTORIA

FALLEN, BRYNN

POWDERLY, NICHOLAS

GALLAGHER, DAVID

RAMOS, MARK A

GARCIA, ANGEL G

ROBLES, VICTOR

GARCIA, JUAN DANIEL

RODRIGUEZ, GERALD MORA

GARZA, LUIS

RODRIGUEZ, MARK

GARZA, STEPHEN TYLER

ROSALES, ERIK

GILLISSIE, MICHAEL

SANCHEZ, MARCO A

GRAY, CAMERON

SCHLATER, JOSEPH WILLIAM

GUITERREZ, ESMERALDA

SHADLE, MARK CORBETT

HANNAH, LORINZIA ONTARIO

SHORT, KIMBERLY

HEDLUND, DENNIS

SIZEMORE, DAKOTA J

HERNANDEZ, JOSE A

SMITH, JORDAN CHASE

WATER DISTRIBUTION OPERATOR

CLASS B

BAKER, KRISTOPHER MICHAEL DELUNA, JESUS KELLUM, BENJAMIN GLEN KEMP, DAVID MATHEW MANSON, MATHEW N SANDERS, JOHN SPENCE, JUSTIN ADAM WALKER, ERNIS

CLASS C

ALTON, TAYLOR ARMSTRONG, MICHAEL J CRAWFORD, CHRISTIAN CRISS, CHRISTINA SUZANNE

WATER OPERATOR

FIGUEROA, FRANCISCO FLORES, SAUL AARON

CLASS A

FONSECA, CHRISTOPHER ISSAC GARCIA, CAMERON JOSEPH GENT, CASEY GILLIHAN, CONNER GOODENOW, RICHARD N JR GUARDIOLA, RAUL GUTIERREZ, RUBY HEATHER, DUSTIN HERNANDEZ, ADRIAN HOWARD, DAVID LEON JEANSONNE, CHRISTOPHER GENE JUSTICE, THOMAS EDWARD

December 2025

BROWN, KYLE D DURAN, CRISTIAN GALINDO, VERONICA GRISSETT, LANDON MOORE, SHANE L MURPHY, JAMES C OLVERA, AURELIO PADDOCK, ANTHONY WELBORN, RYAN A

HOLT, LUKE

CLASS D

HOPPER, JAMES BRODY

Texas Water Utilities Journal | www.twua.org 27


TCEQ NOVEMBER LICENSES CLASS B

SOROA, APRIL

MADRID, JACOP S

WHITLEY, LAINE

STUEVER, NATHAN

MARTINEZ HERRICK, ANTHONY

WILLIAMS, ANDREW

SUGGS, DONOVON

ALEXANDER

SWEARINGEN, JEFFREY

MENDOZA, JOSE

TAUHELUHELU, AUKUSITINO S

MILLAN, JOSUE

TAYLOR, CHLOE MARIE

OWEN, KEITH

ABNEY, GREGGORY W

MACDOUGALL, JOANNE MARIE

THOMAS, ISABELLE EVELYN

QUILLIN, BRIAN

BAKER, KRISTOPHER MICHAEL

MARTINEZ, ALBERTO

VALENZUELA, DAVID LEE

RICE, JAMES

BERTELSON, BRYSON

MERCADO, ZHANNE BALTAZAR

VALENZUELA, JULIAN ALEXZANDER

RIVERS, GAGE ALEXANDER

BREWER, ANTHONY

NAVARRO, MARK ANTHONY

VAUGHAN, JASON

RODRIGUEZ, ALFREDO

DELTORO, GUSTAVO

PRICE, JACK MICHAEL

VITON, JOSE LUIS

RUIZ, SEBASTIAN ANTONIO

GARZA, JOHNATHON SAUL

RASCO, JOSHUA A

WALKER, BENJAMIN REED

SLAY, DALLAS

GILLILAND, BROOKS M

VILLA, DANIEL

WALL, JARED

SMITH, JACOB

MCCLAINE, JUSTIN

WHITES, MICHAEL WESLEY

WARD, TIFFANY RASHELL

WARNER, CHANCE W

MORAN, HUNTER

WHITE, DOUG WHITE, JOSHUA

COLLECTIONS III

COLLECTIONS II

ALVARADO, MICHAEL

COLLECTIONS I

BROOKS, JAMES EARL BROYLES, DILLON CANALES, PEDRO CASTRO, ANGEL CIRLOS, MIRANDA COOPER, BRYAN DELATORRE, DIEGO PASQUAL FLUD, JOSH M GLOVER, JACOB ROBERT HESTER, BYRON QUINTON JONES, DEREK CHRISTOPHER KNUDSEN, BRYAN ANTHONY LOONEY, MELISSA N LOPEZ, ALEX

BOCKEMEHL, BRIAN DIXON, CAMERON GARZA, ALEJANDRO GOODE, JOSHUA L HOWERTON, BRADLEY MAISONNIAL, ARNAUD PAUL MCANEAR, BRYSON MERCIER, ANTHONY JUSTUS MITCHELL, JACOB DANIEL MITCHELL, KLINTON EARL MORALES, MANUEL LEONARDO NGUYEN, XUAN HOANG OLIVAREZ, LAURA SORIANO ROBLES, ALFREDO SPINT, CAMERON BRADECH THOMAS, CARLOS TREJO, VICTOR V TUDOR, TERESA LEANN

28 Texas Water Utilities Journal | www.twua.org

CLASS C

SIMPSON, KENDRICK SOTO, MIGUEL ANTHONY

BARRIENTEZ, ERIC

WAGER, JOSEPH

CUCCARO, MELISSA S

ALVAREZ, CESAR WASTEWATER COLLECTION OPERATOR

DEROUSSELLE, JEREMIAH D LUVIANO, RAFAEL

PHILLIPS, JEFFREY G

YI, SHWE ZIGMOND, CODY

ANYAEGBUNAM, CHRISTIAN

DAVIS, JORDAN W WASTEWATER TREATMENT OPERATOR

CLASS A

ALCALA, JOSE M COLLINS, ROY D HIGGINS, JOHN T KRAUSE, JOHN W KREEGER, JAY R MARTINEZ, ROBERT M JR MONTANTE, RAFAEL O MUNOZ, ANJELA SALAS, ANDREANA B THOMPSON, MAYNEL A II TUDOR, RAYMOND UNDERWOOD, JEDREK W

DUTTON, MEGAN ASHLEY FERGUSON, CHRISTOPHER MICHAEL FREEZE, KRISTIAN B GRUBBS, JONAH HERRERA, JOSE ANTONIO KLENCLO, JOSHUA MORRIS, CHAD BRIAN OSORIA, SAMUEL RENE OWEN, MATTHEW LEE PARKER, PHILLIP PEREZ, JESSE PODLEVSKY, DEREK ALEXANDER PULIS, KIEFER LYNN REYES, DEVIN RUSHING, DAVID CARY SERRANO, ULISES R SMITH, STANLEY SORRELLS, KEYCEL M

December 2025


TCEQ NOVEMBER LICENSES

TIJERINA, TIMOTHY

KING, ERIC JOSEPH

SANDERS, LANCE WADE

TREJO, ODISEO

LARA, MIGUEL ANGEL

SANDOVAL, ROY

WELLS, VERNON DUNCAN

LEDBETTER, IAN GREGORY

SEBASTIAN, JOSE ROMAN

WIGGINS, CODY SCOTT

LEDWIG, KEITH M

SUAREZ, ISRAEL

LOVE, JOSEPH DEAN

TELL, THOMAS EVERAT

MAINEZ, ANTONIO

VALDEZ, JUAN

MANZO, MARCO

VANWINKLE, MICHAEL R

BRUMLEY, BOBBY

MAXWELL, LESLIE JO

VINKLAREK, HUNTER NICHOLAS

CARPENTER, WILLIAM

MCGEE, JAMES

WILLYARD, TROY DALE

CLAY, JOSEPH

MOORE, DREW T

WILSON, MIKAL ANTHONY

COWART, DANIEL COLTON

MORENO, XZAVIER

WONG, JESUS ULISES

CRAIG, CLARENCE REX

MOSS, ELISSA

ESCOBAR, YADIRA D

MURPHY, CLINTON DAVID

FISHER, PIERCE MARK AVERY

OWENS, ETHAN PAUL

FLEETWOOD, HOUSTON

PALARINO, CONNOR

FLORES, BRYAN

PALMIE, MARK

FOWLER, DANIEL JOSEPH

PAUL, CHANDLER

GARZA, CARLOS

PENA, IVAN

GONZALEZ, GONZALO

PEREZ TRUJILLO, JOSE ALEJANDRO

HALL, ROBBIE OKEE

PEREZ, MARCOS ANTONIO

HENRY, PATRICK ANDREW

RAMOS, JONATHAN

HERLOCKER, ALFRED

RAMOS, YENNY

JACKSON, DEMARCUS

RIOS, EDUARDO

JENKINS, ROBERT TAYLOR

RODRIGUEZ, DANIEL

JOHNSON, JAMES CHARLES

ROTH, TAYLOR

JOSEPH, BLAINE ABRAHAM

SALAZAR, EMMANUEL

KELLEY, CAMIYON

SANCHEZ, JULIO JR

CLASS D

Exam Prep Optimize Mental Readiness

EGSW

Environmental Group Southwest

WIPES IN PIPES

With Micro-Solve® microorganisms multiply. This reduces the grease that binds wipes together. Micro-Solve® reduces the risk of contact with disease.

Wipes when flushed and combined with other products and grease that is poured down drains, create "fatbergs". Once they enter the sewer lines, they can accumulate and cause backups, damaging the city's infrastructure.

WHAT IF You knew “HOW” you would NOT fail?

December 2025

Call 512-775-5358 www.egsw.us Texas Water Utilities Journal | www.twua.org 29


Environmental Group Southwest would like to send a big THANK YOU to all the essential workers and water professionals risking their own health to keep us safe and keep our state going. We know it is not easy to be ready to work 24/7 during natural disasters like storms and floods, but especially during new and unfamiliar situations like the COVID-19 pandemic. Environmental Group Southwest would like to send a bigThere THANK to all to theaccurately essential are YOU no words workers and water professionals risking their own health toexpress keep usour safe and keepYour our efforts state gratitude. going. We know it is not easy to be ready to work 24/7 during natural disasters like storms are greatly appreciated and you and floods, but especially during new and unfamiliar situations the be COVID-19 all like should proud ofpandemic. yourselves There are no words to accurately and the difference that you are express our gratitude. Your efforts are greatly appreciated and you making. Please continue to be safe out there and know all should be proud of yourselves that we are with you. Much respect and thank you! and the difference that you are

THANK THANKYOU YOU EGSW is continuing to do our part to

PROTECT PUBLIC HEALTH

making. Please continue to be safe out there and know that we are with you. Much respect and thank you!

with GREASE AND ODOR and MICRO-SOLVE® EGSW is continuing to doBIOREMEDIATION our part to

PROTECT PUBLIC HEALTH EGSW.US 512-775-5358

EGSW

EGSW.US

512-775-5358

EGSW

EGSW

Micro-Solve

Environmental Group Southwest

with GREASE AND ODOR BIOREMEDIATION and MICRO-SOLVE®

Environmental Group Southwest

B I O R E M E D I A T I O N

Environmental Group Southwest

R

WWW.EGSW.US 512-775-5358

MICRO-SOLVE® INCREASES MICROORGANISMS and REDUCES BIOSOLIDS! R

EGSW

Micro-Solve

WWW.EGSW.US

A 100% biodegradable solution that softens grease, 512-775-5358 Environmental Group Southwest B releases I O R E M E Dand I A T I oxygen O N and which nutrients bound increases the growth of facultative MICRO-SOLVE® INCREASES MICROORGANISMS REDUCES BIOSOLIDS! microorganisms already living and in the wastewater system. Micro-Solve® also A 100% solution that softens grease, aidsbiodegradable in water/oil phase separation. Cost which releasesit nutrients bound oxygen effective, controls and grease, odor and and i n ccorrosion r e a s e s int hlift e stations, g r o w t h collection o f f a c ulines ltative microorganisms living in the and grease traps.already This sends cleaner wastewater Micro-Solve® also water to the system. wastewater treatment plant aids in water/oil phase separation. Cost therefore, significantly reducing effective,Now, it controls grease, odor andin biosolids. with more than 50 clients corrosion in lift collection lines Texas, EGSW hasstations, been solving grease and and greasefor traps. This sends odor issues satisfied clientscleaner for over BEFORE MICRO-SOLVE® WEEK 8 water to the wastewater treatment twenty years. See the website for more plant products! therefore, significantly reducing biosolids. Now, with more than 50 clients in Texas, EGSW has been solving grease and odor issues for satisfied clients for over PREVENTS REDUCES BIOSOLIDS and LEVELS BEFORE MICRO-SOLVE®CORROSION, 8 PREVENTS CORROSION, REDUCES BIOSOLIDS and B.O.D. B.O.D.WEEK LEVELS twenty years. See the website for more products!

SAVES TIME AND MONEY SAVES TIME AND MONEY

30 Texas Water Utilities Journal | www.twua.org

December 2025

PREVENTS PREVENTS CORROSION, CORROSION, REDUCES REDUCES BIOSOLIDS BIOSOLIDS and and B.O.D. B.O.D. LEVELS LEVELS


WITH GASOLINE $5.00 PER GALLON & HOTEL ROOMS $200.00, ALONG WITH THE UNCERTAINTY OF GROUP GATHERINGS, MAYBE COMPUTER-BASED TRAINING IS FOR YOU.

ONLINE TRAINING VISIT WWW.TWUA.ORG FOR MORE INFORMATION CONTACT US: 888-367-8982


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