August 2017

T exas W ater U tilities

JOURNAL VOLUME 27

AUGUST 2017

"Proudly Serving Education Excellence since 1918"

NUMBER 8

May 8th – 11th

Central West Texas Regional School Abilene

May 15th – 18th

North Central Texas Regional School Arlington

Charly Angadicheril (817) 392-­‐8299

Jon Mahoney (979) 721-­‐2261

June 13th – 15th

Central Texas Regional School Killeen

Charlotte Doran (254) 750-­‐8495

Peggy Smith (830) 598-­‐2424 Ext. 309

Southwest Texas Regional School Laredo Event

Tony Moreno (956) 795-­‐2620 Primary Contact

Lynn Short (361) 485-­‐3381 Exhibits Contact

Permian Basin Regional School Far West Odessa Texas Region Ft. Stockton

Norma Clark Norma Clark (432) 528-­‐1608 (432) 528-­‐1608

Norma Clark Norma Clark (432) 528-­‐1608 (432) 528-­‐1608

August 28th – 31st East Texas Regional School February 26th – Tyler TWUA Annual School st Mar. 1 Corpus Christi

Mike Norris David Moore (903) 939-­‐8278 512-279-8125

Mike Norris Norma Clark (903) 939-­‐8278 (432) 528-1608

November 6th – West Texas Regional School 9thMarch

21st-­‐ 23rd Lubbock Panhandle Regional School Amarillo

Matt Kerley (806) 775-­‐2624 Cindy Moss (806) 378-­‐3019

Bill Boyd (806) 775-­‐3415 Ruben Arias (806 674-­‐4834

Patrick Walters (979) 248-­‐7012

Patrick Gray (713) 637-­‐8835 Ext. 306

May 8th – 11th

Central West Texas Regional School Kenny Hutchins ***** NOTICE ***** Abilene (325) 676-­‐6429

Mickey Chaney (325) 548-­‐2237

May 15th – 18th

North Central Texas Regional School Charly Angadicheril Arlington

(817) 392-­‐8299 69th Annual West Texas Regional School

Kenny Hutchins (325) 676-­‐6429

2017

UPCOMING TWUA REGIONAL SCHOOL

July 24th – 26th Date August 1st – 3rd February 7th-­‐9th

March 4th ­— 7th April 24th – 27th

TWUA Annual School - 100th Year Anniversary Corpus Christi Southeast Texas Regional School

Beaumont

Texas Water Utilities Association

Mickey Chaney (325) 548-­‐2237

Jon Mahoney (979) 721-­‐2261

MEMORIAL CIVIC CENTER,Charlotte 1501 Mac LaneSmith June 13th LUBBOCK – 15th Central Texas Regional School Doran Davis Peggy Killeen (254) 750-­‐8495 (830) 598-­‐2424 NOVEMBER 7th - 9th, 2017 Ext. 309 Effective March 1, 2017, Water and Wastewater Occupational License Applications must 24th – 26th before Southwest Texas Regional Sstate chool operator Tony exam.

Moreno You MUST Lynn Short and beJuly pre-approved you can challenge complete Laredo (956) 795-­‐2620 (361) 485-­‐3381 submit an electronic application to TCEQ at least 60 days prior to exam or test date.

WeAugust encourage you to take advantage of the testing opportunity at the Lubbock School but 1st – 3rd Permian Basin Regional School Norma Clark Norma Clark you MUST complete and submit an application to TCEQ September 2017.

Odessa (432)before 528-­‐1608 (432) 8, 528-­‐1608 For questions, please call TCEQ – 512-239-6133

August 28th – 31st East Texas Regional School Mike Norris Tyler https://tceq.texas.gov/licensing/eapp (903) 939-­‐8278

Mike Norris (903) 939-­‐8278

November 6th – 9th

Bill Boyd (806) 775-­‐3415

West Texas Regional School Lubbock

2 Texas Water Utilities Journal www.twua.org

Matt Kerley (806) 775-­‐2624

August 2017

In This Edition: President Message.................................4

TEXAS WATER UTILITIES JOURNAL (ISSN 1051-709X) is published monthly by the Texas Water Utilities Association, located at 1106 Clayton Lane, Suite 112 West, Austin, Texas 78723-1093, for engineers, operators, managers, laboratory technicians, customer service personnel, and other professionals employed in, or interested in, the water and/or wastewater industry.

Empowering your Employees - a leadership to guide and inspire the team

Headline News.....................................14 A Pround Partnership Doug Meeks, Texas 811

Five dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Non-Member subscription price: USA $50 per year; $4.20 per single copy; $60 per year outside USA. Periodicals Postage Paid at Austin, TX.

Field News ..........................................24 Staying Hydrated on Construction Sites - Ron Parker, STS, CHST

The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National organization.

POSTMASTER: Send address changes to: TEXAS WATER UTILITIES JOURNAL, 1106 Clayton Lane, Suite 112 W., Austin, TX 78723-1093. TEXAS WATER UTILITIES JOURNAL is not responsible for facts and/or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association.

ADVERTISERS:

All inquiries should be directed to: Texas Water Utilities Association, 1106 Clayton Lane, Suite 112 W, Austin, TX 78723-1093, phone 512/459-3124.

Any material accepted for publication is subject to revision and editing at the discretion of the publisher.

OEI................................................................................................... 22

All advertising in the TEXAS WATER UTILITIES JOURNAL is subject to approval of the publisher.

Learn more about T.W.U.A. at our Web site: www.twua.org

MANAGEMENT COMMITTEE: Donny Carrasco - Chair of Management Chad Jameson - President George Glispin - President Elect John Krause - Vice President Allen Schreiber - Second Past President Jim McCain - Ex Officio Russell Hamilton - Executive Director

_______________________________

Classified Ads..................................................................................... 34 American Flow Control........................................................................ 15 Ana-Lab............................................................................................... 9 Data Flow Systems............................................................................... 9 Garrison Mineral................................................................................... 5 Global Treat....................................................................................... 22 Hartwell Environmental Corporation....................................................... 5 RG3.................................................................................................. 19 Samco Leak Detection........................................................................ 21 Scoop.................................................................................................. 9 Underwater Services, LLC................................................................... 21 USA Bluebook.................................................................................... 21 Smith Pump Company, Inc............................................ Inside Back Cover Magna Flow...........................................................................Back Cover

TRAINING OPPORTUNITIES: TWUA Training Schedule......................................................... 16

Front Cover Photo Courtesy of: Waxahachie, Texas August 2017

Texas Water Utilities Journal www.twua.org 3

President’s Message

by Chad Jameson If you know me, you know I never go without saying thank you, a simple word that can sometimes change a person’s day. I think everyone in our age group was brought up to say the simple words like please, yes sir, no sir and thank you. Most of us were taught that saying “thank you” is simply the polite thing to do.

But saying “thank you” goes beyond good manners – it also serves to build and maintain our personal and work relationships. A little thanks can go a long way.

Saying “thank you,” shows respect. Saying “please,” is a kindness all of us deserve. Mistakes happen, problems arise, but with simple kindness and the good manners your mother would be proud of, these mistakes can be worked through without hard feelings and anger. If an employee know that you value him because you treat him or her with kindness and good manners, then they are going to be more receptive when corrections need to be made. If you show your employer some kindness and respect, you may find that they are much more receptive to your new idea. Respect your employees, respect your employers, and maybe you can end your day with a balloon and a cookie, too!

A great example of this is my son. Andrew is a typical 10 year old boy. He is obsessed with video games, he throws the ball in the house, shoots people with nerf guns, talks with his mouth full, and sneaks bags of Doritos and cans of Dr. Pepper into his room which all drives his mother crazy. However, when he goes over to friends’ houses, we are always told how polite he is. He says please and thank you, yes Ma’am and no Sir. I will hear much later, usually from him, how they broke a vase, or spilled on the couch. But they only talk about his manners. When we are out in public, he runs ahead to hold the door, he says “Hello, how are you?” to most everyone we come to.

One day we were in the store, and he was being his rowdy 10 year old self, walking backwards and trying to annoy his sister. He knocked over a display that had obviously taken someone a long time to arrange. He was horrified, and when he looked up and saw the store employees come running, he began apologizing immediately. The manager happened to be the first person he said hello to when we entered the store. The manager looked at him, and said, “Oh, don’t worry about it, it happens all the time!” and by the time we left, Andrew had a cookie and a balloon.

The manager told us what a polite young man he was.

I doubt he would have been given the same treatment had his initial interactions with the manager been less kind and polite.

I have no problem saying those simple words, and I thank my parents for teaching me that words mean a lot to so many people. So, thank you for reading. I hope this changes your day.

4 Texas Water Utilities Journal www.twua.org

August 2017

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Texas Water Utilities Journal www.twua.org 5

Central Office News

by Russell Hamilton, TWUA Executive Director

F

ather we come into your presence seeking your grace and forgiveness. We offer you the glory for all that you do and all that we take for granted.

For the rainfall that Texas has received, we give you praise.

The effects of this drought are far from over for some, so we ask that you would redirect clouds and rainfall to these areas of need.

Father, no task or obstacle is too great for you, so we ask that you fill our lakes and cause our streams to flow with abundance, while leading us to be a more appreciative society. One that does not take the precious gift of water or those who treat it for granted - Amen.

As of June 29, 2017 – In West Texas, Lake Ivie is sitting at 23.4 % (- 1.3 %). Lake Spence is sitting at 14.7 % (+ 0.1 %).

Lake Sweetwater is sitting at 23.5 % (- 0.7 %). White River is sitting at 21.3 % (- 1.3 %). Panhandle, Lake Meredith is sitting at 24.3 % (- 0.5 %) and Greenbelt is at 27.2 % (- 0.8 %).

If you want to get a complete look at lake levels, go to www. waterdatafortexas.org.

If you have not visited the TWUA.ORG website lately, I encourage you to do so. We have added a page related to the TWUA 100-year anniversary. TWUA is now providing a “raffle” in conjunction with the 100-year anniversary, and the prizes are significant.

A new pickup and a new ATV. All the information is available on the website as well as the ability to purchase tickets online.

You do not have to be present to win. You do not have to be a member of TWUA to purchase the tickets. The ticket sells just began, but there are specific and limited numbers for each item.

For the pickup, there are 2,000 tickets. For the ATV, there are 2,500 tickets. Once the specified number of tickets have sold, there will be no more.

The drawing will be in Corpus and part of the 100-year festivities but if you have any interest in purchasing tickets I encourage you not to wait. Annual School 2018 - you can now begin registering for classes in Corpus March 2018. If you will go to the TWUA Training Calendar and advance to March 2018 – the registration process is open. Some have indicated they were bringing multiple staff to Annual School 2018. And if they could go ahead and register some in this budget year and some in the next budget year, that would be beneficial. We have made that possible and encourage you to use the registration to your benefit. Let us know if you have any questions or need any assistance.

The Story Goes Something like this There were two boys, Mark who was eight and Alex who was nine. They had just been released from the horrors of school 6 Texas Water Utilities Journal www.twua.org

for the summer. Now Mark and Alex were both “city” boys who more comfortable with sitting in front of the television or playing video games for hours on end, rather than being out in nature and exploring the wonders of the area.

Marks father encouraged him to find something to do. Get out of the house. Explore the trees and nature in the undeveloped area close to the house. Several days went by and Mark and Alex were no closer to exploring the outdoors, so Mark’s father took the power cord from the television and collected the video games.

Mark and Alex were not very happy. They decided they would leave home for a few days. Mark told his mom the idea, and she blessed the plan. She offered they should think about taking a few things like a sleeping bag and food. Perhaps some water and soft drinks. Maybe bug spray and sun block.

The following morning Alex was at Mark’s house early. They had a lot of planning to do. Maps to draw. Routes to plan.

Make a checklist of things to do. All the important things. At the top of the list was a line item that said Do Not Ask Adults for Advice or Permission, Just Leave.

Mark’s dad was about to leave for work, and he offered parting guidance. Whatever you boys do and wherever you end up, do not swim in the pond about two miles west or mess with anything at the Country Club property. The two boys looked at each other and acknowledged. Neither bothered to ask what a Country Club was.

The boys gathered up needed supplies and were busy making sandwiches in the kitchen when mom came in. Do you boys need help? No thanks, we need to get used to being independent – was the response. Mom asked, how many days do you plan to be gone? No less than three, maybe a week was the reply. How many sandwiches are you making? We plan to live off the land, so three each. We will mostly live off berries, fruit and whatever nature provides.

Did you guys get the information from Dad as far as where to stay away from? Yes, mom.

With all the necessary stuff in the backpacks, the boys headed out. Alex remarked that judging from the sun’s position and where the shadows were on the ground, it must be close to noon. Perfect time to leave noted Mark.

There was a tall hill directly behind Mark’s house, and that was the first obstacle to tackle. After what they deemed had to be several hours, the boys were at the top of the hill. They looked back, and Mark’s mom was hanging out sheets on the clothesline. She waived. Mark sighed, and waved back.

The boys walked down the hill and looked around, wondering which way they should go first? Alex said he thought the landscape and vegetation looked more inviting to the West.

Mark said his dad told them to stay away from the West. This is our adventure, and from this point, we are the adults. First thing we should do as an adult is use a swear word. Carefully looking August 2017

around they began to swear. At first just above a whisper, then at the top of their lungs.

After swearing and walking a little more, the boys came to what they determined had to be feed water to the Mississippi River.

In reality it was a small stream with just a little water flowing.

This is the perfect place to have a sandwich. Which they did.

After eating it was decided, they should get in the water to cool off. While playing in the water for a few minutes, it became apparent they should copy Huckleberry Finn, and follow this creek to the great river.

The boy’s walked in and around the water for what had to be hours, practicing more cuss words, and practicing putting multiple cuss words together, when at last they came upon this great body of water, which in the boys view , was no doubt, connected to the ocean. The first thing the boy’s did was strip down to their birthday suit and jump in. The boys swam and played in the water until they got tired.

The sun was now about half way down, so they guessed it had to be four o’clock and time to find a spot suitable for camping overnight.

When the boys were in the car, Mark’s dad said, from all my observations and my sense of smell, I am guessing you boys played in the water I suggested you stay out of?

Mark answered his dad, yes sir, we did, and we plan to build a fort close to the river. Maybe spend the rest of summer next to paradise.

Pulling up in front of an industrial looking plant, Mark’s dad asked, either of you boys ever stop to think about where that water came from or why I asked you not to swim in it.

The car stopped, and everyone got out. Mark and Alex were holding their noses and asking why they were here and what exactly was this place?

This boys, is the wastewater treatment plant for the city. Every time you flush a toilet, take a shower, or brush your teeth, this is where the water and anything in the water comes to be treated.

Puzzled and confused Alex asked why are we here?

Glad you asked. I have a good friend who works here and he is going to show you how wastewater is treated and what happens to the treated water.

The boys dressed and walked a little longer and when they topped this hill, low and behold, in the valley was the most beautiful area. Trees and grass so green you needed glasses to help with the brightness. Wow, why had no one ever told anyone about this treasure? Why were they the only ones around to enjoy God’s creation? Boys thought it would not hurt to throw in a little God, since they had been spewing all the cuss words, you know, just in case something bad were to happen.

After the plant tour and explaining the treatment process, everyone ended up at the plant discharge line. Without a word being said, Mark and Alex look at each other and jointly say – we played in sewer water all afternoon.

Mark walked out onto this deep green flat grassy area and plopped down. He busted out another sandwich and a coke, and thought man this is living. Mark noticed there was a perfect hole in the middle of this grassy area, perfect for his coke. That is once he got the stick out of the way.

Mark and Alex laid around and started planning where to build their clubhouse. Just about this time, two men came around the corner from behind a row of trees. Surprised, the boys looked at them and wondered where they came from. The men asked the boys if they had been there long or if they needed anything.

Alex - So the massive lake we swam in, is sewer water too?

That stream you called a river, is in reality, the outfall from this plant you are looking at here, and it is collected in a large holding pond downstream close to the country club.

Dad, are we in trouble?

Sensing it was a perfect opportunity to use one of the swear words that had been practiced, Alex responded, Hell no, we’re just scouting out where to make our camp for the night and build our permanent shelter.

Well, said the older of the two men, you do realize you will need to go a little further West. This area has already been claimed, and if you boys would like to get off this putting green, get your coke out of the cup, and place the flag back where you found it, we would like to finish our round of golf.

Boy’s, the water is treated and will probably not hurt you. This water is used by the golf course to water their grass and trees, and not intended for human use.

No son, not for the swimming. I just wanted to provide you explorers with all the information and allow you to make up your own mind, as to whether or not you really want to play in this stream or pond any more. However, on the way home, we are going to discuss the call your mom received from several neighbors about cuss words being yelled, and the gentlemen playing golf had some related thoughts on that subject.

Can we go home so I can take a shower?

Alex quickly responded – you’re stopping at one shower. I hope my mom has lots of soap and shampoo, because every time I think about where I have been, I am taking another shower.

Remember - we do not need all the operators in Texas to be a member of TWUA – JUST YOU ! ! ! !

About this time, the course marshal came driving up in a golf cart and took the boys to the clubhouse to call their parents.

Mark’s dad came to get the boys. Surprisingly he was not mad or did not seem upset.

August 2017

Texas Water Utilities Journal www.twua.org 7

Texas Water Utilities Association

62nt Annual East Texas Regional School 24hr Classes Start on August 28th All Other Classes August 29th thru 31st, 2017

Harvey Convention Center, 2000 W. Front St., Tyler, Texas COURSE OFFERINGS WATER Basic Water * Surface Water Production I (24hr) Surface Water Production II Ground Water Production Water Distribution

WASTEWATER Basic Wastewater Wastewater Treatment Wastewater Collection Wastewater Lab

WATER & WASTEWATER Utilities Safety Utilities Management Utilities Calculations Pumps & Pumping

* Pre-Registration Required for Surface Water Production I (24 Hour Class).

Class starts at 1:00 p.m. on Monday August 28th 2017 at Harvey Convention Center All other classes start at 9:00 a.m. Tuesday, August 29th, 2017.

Final class room locations for 20 hour courses will be available at registration NO WALK UP TESTING PRE-APPROVAL PAPERWORK MUST BE SUBMITTED TO TCEQ 60 DAYS PRIOR TO TESTING. Exams for Class “B, C, D” and Class “I, II, & III” certifications will be given at 1:30 pm August 31st.

Class “A” exams are 8:30am on August 29th. Contact TCEQ (512-239-6133) in advance to schedule “A” exam.

ACCOMMODATIONS

Holiday Inn South Broadway – 5701 S. Broadway, Tyler, TX 75703 903-561-5800 $99.00 for King / Double Rooms Breakfast Buffet Included Link: Host Hotel Reservations with Breakfast (Cutoff Date 8/14/2017) Specify East Texas Regional Water School

REGISTRATION FEES PRE-REGISTRATION (DEADLINE 8/18/2017) TWUA Members Only Non-Members

On-Site Registration

$250.00 $300.00

$300.00 $350.00

Pre-Registration check-in and On-Site Registration for 20 hr. courses will be from 7:30 – 9:00 a.m. August 29th Registration fees include lunch on August 29th and 30th. Extra lunch tickets may be purchased for $13

REGISTRATION FORM

PLEASE USE ONE FORM PER PERSON – COPY AS REQUIRED, PRINT CLEARLY PRE-REGISTRATION DEADLINE IS AUGUST 18th, 2017 For Pre-Registration: mail or fax completed form with credit card information, check or money order payable to T.W.U.A., 1106 Clayton Lane, Suite 112 West, Austin TX 78723-1093 www.twua.org Credit card payments may be mailed or faxed (512-459-7124) to T.W.U.A. Register at door - have form completed with check, cash, or money order payable to ETRS, No credit cards Name:

SS# or License # :

Course Selection:

E-mail:

Representing:

Day Phone:

Address:

City:

Fax: State:

Zip:

T.W.U.A. District/Chapter (If Member): Credit Card:

Master Card or Visa (circle one)

Card Number: Signature:

8 Texas Water Utilities Journal www.twua.org

CVV# Expires On:

/

If you have any questions contact: TWUA @ 1-888-367-8982 or Mike Norris @ 903-939-8278 mnorris@tylertexas.com August 2017

P. O. Box 9000 • Kilgore, Texas 75663-9000 903-984-0551 • Fax: 903-984-5914 www.ana-lab.com • email: corp@ana-lab.com Ana-Lab Corporation is an employee-owned organization which provides industry, government, consultants, and individuals with complete, timely, and accurate chemical analysis, including state approved total coliform testing.

Amarillo 806-355-3556 806-679-8459

Austin Dallas Austin 972-620-8900 512-821-0045 512-821-0045 972-837-9412 Brownsville Houston 956-238-0208 281-333-9414 956-831-6437 281-333-9414

T104704201

August 2017

Texas Water Utilities Journal www.twua.org 9

TEXAS WATER UTILITIES ASSOCIATION 69th WEST TEXAS REGIONAL SCHOOL

LUBBOCK MEMORIAL CIVIC CENTER 1501 Mac Davis Lane NOVEMBER 7th - 9th , 2017

Academic Offerings WASTEWATER

WATER

Basic Wastewater Wastewater Treatment Wastewater Collection

WATER/WASTEWATER

Basic Water Water Distribution Ground Water Production *Surface Water I Water Laboratory

Water Utilities Safety Water Utilities Management Water Utilities Calculations Valve and Hydrant Maintenance **CCC/CSI ***Special Topics

Course schedule Tuesday 8:30 to12:00 and 1:00 to 5:30 Wednesday 8:00 to 12:00 and 1:00 to 5:00 Thursday 8:00 to 12:00 Lunch Included Tue, Wed, Thu, 12:00 to 1:00

*Surface Water I (24 Hour Class) Starts Nov. 6 at 1:00

**CCC/CSI = 20hrs Water, CSI, BPAT & 10hrs Wastewater, Irrigation

***20 hrs W/WW, subject to TCEQ approval

Registration and Fees Pre-Registration Until November 3rd, 2017 Mail Pre-Registration (Cash, Check or CC) Internet Pre-Registration (Credit Card Only) On-Site Registration (Cash, Check, Money Order, or CC)

TWUA Member Price $ 250 $ 250 $ 300 with Proof of TWUA Membership

Non-Member Price $ 300 $ 300 $ 350

Pre-registration via Mail or Internet (preferred) www.TWUA.org with Master Card or Visa.

All students are provided study manuals, necessary class room supplies, and a quality lunch daily If testing you must make arrangements with TCEQ ** You must Pre-Register 60 Days prior. (Before Sept. 8th) (Online Application) ** https://www.tceq.texas.gov/licensing

Hotel Information ✄

MCM Elegante (Host Hotel), 801 Ave Q, Lubbock, TX 79401. (806) 763-1200 Group rate $82.00. Reservation cutoff date is November 3, 2017.

✄

✄

Pre-Registration Form 69th WTRWUS School

Name: ___________________________________________ SS# or TCEQ Operator License#____________________________ Address: ________________________________________________________________________________________________ City, State, Zip: ________________________________________________Home Phone:________________________________ Work Phone:_______________________________ Course Selection: _______________________________________________ Representing (Organization): _____________________________________Job Title:___________________________________ TWUA District/chapter: __________________________________________ Check #/ Amount $_______________________ Credit Card # _______________________________________Name on Card:_______________________________________ Exp Date:__________________Billing Zip:____________ 3-Digit # ______ (Back Of Card) / Amount $___________ Email Address: ___________________________________________ Proof of Registration Needed

(For Testing)

Make checks payable to WTRWUS. No purchase orders accepted. No refunds after November 3, 2017.

Please mail Pre-Registration Form and payment to: Attn: Secretary / Treasurer, P.O. Box 5068, Lubbock TX 79408 If you have any questions, please call Renata Martinez at (806) 775-2613 or Fax (806) 775-3943

10 Texas Water Utilities Journal www.twua.org

August 2017

TEXAS WATER UTILITIES ASSOCIATION 69TH ANNUAL WEST TEXAS REGIONAL SCHOOL LUBBOCK MEMORIAL CIVIC CENTER 1501 MAC DAVIS LANE NOVEMBER 7TH – 9TH 2017

 14 Awesome Water & Wastewater classes, Take a Look!  Lunch included All 3 Days! With daily drawings for prizes, and a Big Screen TV given away on Wednesday  Meet & Greet in the Vendor area with Free Beer & Appetizers (Tuesday 7th @ Civic Center 5:30-7pm)  4th Annual Texas Hold’em Tournament, benefiting V.M. Ehlers Scholarships with prizes for 1st, 2nd, & 3rd places, with a Cash Bar & Snacks (Tuesday 7th @ Civic Center from 7-10pm)  Corn Hole Tournament, benefiting V.M. Ehlers scholarships with prizes for 1st, 2nd, & 3rd places, with a Cash Bar & Snacks (Tuesday 7th @ Civic Center from 7-10pm) 

Drawing for an IPad benefiting the V.M. Ehlers Scholarships

 if you want to test at the school, Do not forget to register “Online” with tceq At least **60 days prior** (before sept. 8th)

August 2017

Texas Water Utilities Journal www.twua.org 11

OUR 4 TENDENCIES AT WORK GovLoop, Richard Regan

A

s the workplace becomes more diverse, it is increasingly important to understand what makes people different in order to work productively as a team. Combined with the constant churn of change, the onslaught of volatility, the avalanche of uncertainty and the fog of ambiguity in the public sector, it is helpful to understand personal tendencies at work to create win-win interactions with our colleagues and customers.

Gretchen Rubin, who writes on subjects like habits, happiness and human nature has come up with 4 predispositions that we all show up with in life and at work: (1) Upholders; (2) Obligers; (3) Questioners and (4) Rebels.

UPHOLDERS These kinds of folks thrive in federal bureaucracies. They are the law and order people. They have never met a rule they do not like. They defend the culture and climate of their workplaces with the mantra-this is how we do things around here. You know what to expect out of them. They get the job done on time and under budget.

They are detail oriented which according to Rubin can lead to a phenomenon called “tightening.” This is why they are such great bureaucrats. They obsess about frivolous details that can often times lead to extra work and the expenditure of additional energy that could be better utilized on future tasks.

OBLIGERS This is the second biggest group in the 20th century federal government model known for overvaluing experience, undervaluing unconventional thinking from newcomers and external sources and crippling initiative by creating risk adverse work environments.

Rubin claims that bureaucracies give obligers exactly what they need in the form of accountability to meet their inner expectations so they can be dutiful in meeting the outer expectations of the bureaucracy.

QUESTIONERS Unlike obligers, questioners challenge assumptions. They have to be convinced that any task is a good use of their time. Their entire work experience is one of satisfying their inner expectations.

They tend to do their work in an intrinsic motivating spirit that eschews the “avoid punishments and gain rewards work” model to “I do my work because I enjoy it motif.”

They gravitate toward solutions based on data and gain a reputation as “fixers” since they are so good at questioning, anticipating and visioning the unexpected.

They can get under the skin of upholders and obligers by gumming up the works by asking so many questions and can fall into a mindset of “paralysis by analysis.”

REBELS Rubin insists this category is the rarest tendency in our workplaces but many times a necessary one to ensure creativity and innovation. She points out that we often respond to rebels with more bureaucratic control which deepens their tendency to resist conventional norms.

She claims the best way to deal with rebels is to give them choices. Realize that the best in roles can deliver outcomes differently but at the same time, those choosing the path less traveled must own the negative outcomes that can come from their occasional poor choices.

We need all kinds in the public arena. As the Dali Lama once said, “Just because someone is not traveling the same road as you, does not mean they are lost.”

While some of us are traveling different roads, most of us are moving in the same direction to success. It just may take some of us a little longer to get there than others.S

Obligers work well with firm and final deadlines. They do not mind being micro-managed a little bit. They don’t mind being told what to do. They thrive with extrinsic motivation by doing their work in ways that avoid punishments and gain rewards.

12 Texas Water Utilities Journal www.twua.org

August 2017

Event

60 Days Prior

Lubbock 9/8/17 Ft. Stockton

12/8/17

Annual School

1/4/18

Last Day to Submit Pre-approval Paperwork to TCEQ For Testing @ TWUA Regional Training Events. https://www.tceq.texas.gov/licensing/eapp for questions please contact TCEQ at: 512-239-6133

August 2017

Texas Water Utilities Journal www.twua.org 13

Headline News

TWUA and Texas811 A Proud Partnership Doug Meeks, Texas811

Ninety-

has been serving member utilities in keeping with their mission

providing training programs, technical publications, and mutual problem solving opportunities for those

The Texas811/TWUA relationship goes back almost 20 years

back to the days of 1-800-DIG-

TESS. DIG-TESS rebranded as Texas811 ten years ago following the implementation of the national 811 call before you dig notification system but responsibility

in our state.

-

and

At Texas811, we believe that both of our organizations benefit from the strong partnership that we have built. To that end we remain active in attending and supporting the TWUA regional and annual schools as an exhibitor, as a sponsor and as a speaker.

Texas811 Damage Prevention Managers are recognized by TCEQ as qualified speakers for TWUA chapter/district meetings and are on a recurring speaker schedule for many of the most active chapters, providing i in a while, give me a call at 512-963-0034 or dougmeeks@texas811.org and we will arrange to speak at an upcoming meeting.

14 Texas Water Utilities Journal www.twua.org

August 2017

Texas811 Damage Prevention Managers are always available to share their problem solving skills by phone, e-mail, or in person and we encourage TWUA members to take advantage of excavation safety training provided at no charge

he suits fool you, these guys have as many years of

combined field experience in utility construction & maintenance, safety, and damage prevention as TWUA has been in existence. To schedule a free safety meeting, contact information for the damage prevention manager in your area can be found at: www.dpcoftexas.com

Whether you are an older TWUA member and remember us as DIGnew to the TWUA and only know us as Texas811, our commitment to the TWUA partnership remains the same.

years and h

hanks for letting us be your partner in utility damage prevention for so many into your 100th anniversary and beyond.

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DUCTILE IRON PIPE

August 2017

FLOW CONTROL

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SPIRALWELD PIPE

STEEL PIPE

Texas Water Utilities Journal www.twua.org 15

TEXAS WATER UTILITIES To register for any TWUA classes – simply complete the registration form and fax to (512)459-7124 or contact TWUA @ 888-367-8982 for additional details. *NOTICE: Due to recent increases for training materials, class costs have Increased. ***Pre-Registration Is defined to mean 14 Days prior to any scheduled event. All registrations received after the pre-registration cutoff date must pay on-site registration fee. We strongly encourage everyone to please pre-register by fax, e-mail, or calling. On-site registrations are welcome but not preferred.

Date

Basic Water

TCEQ 0092

20 Hours

Sept 11-13

Corpus Christi

Basic Water

2726 Holly

Oct 24-26

Beaumont

Basic Water

1305 Langham

Ground Water Production

TCEQ 0223

20 Hours

Sept 26-28

Stafford

Ground Water Production

902 Corine

Oct 9-11

Corpus Christi

Ground Water Production

2726 Holly

Nov 14-16

ON-LINE

Ground Water Production

twua.org

Water Distribution

TCEQ 0605

20 Hours

Aug 8-10

Gatesville

Water Distribution

106 S 23rd

Sep 26-28

Waco

Water Distribution

425 Franklin

Oct 17-19

San Marcos

Water Distribution

501 E Hopkins

Oct 17-19

Victoria

Water Distribution

2902 Bluff

Oct 30-Nov 1

Corpus Christi

Water Distribution

13101 Leopard

Nov 14-16

Beaumont

Water Distribution

1305 Langham

Surface Water Production I

TCEQ 0942

24 Hours

Wylie

Surface Water I

949 Hensley Lane, Building 300

Surface Water Production II

TCEQ 0954

20 Hours

Wylie

Surface Water II

949 Hensley Lane, Building 300

Nov 1-3

Dec 4-6

Water Laboratory

TECQ 0285

20 Hours

Aug 1-3

Seguin

Water Lab

905 Nolan St

Aug 7-9

Wylie

Water Lab

949 Hensley Lane, Building 300

Basic Wastewater

TCEQ 0059

20 Hours

Aug 15-17

Victoria

Basic Wastewater

2902 Bluff

Aug 22-24

Stafford

Basic Wastewater

902 Corine

Sept 13-15

Corpus Christi

Basic Wastewater

2726 Holly

Dec 12-14

San Marcos

Basic Wastewater

801 MLK Drive

Wastewater Treatment

TCEQ 0437

20 Hours

Oct 17-19

Stafford

Wastewater Treatment

902 Corine

Oct 24-26

Gatesville

Wastewater Treatment

106 S 23rd

Nov 7-9

Kilgore College

Wastewater Treatment

1100 Broadway Blvd

16 Texas Water Utilities Journal www.twua.org

Water

Water

Water

Water

Water

Wastewater

Wastewater

August 2017

TRAINING SCHEDULE 20 HOUR CLASSES: (PRE-REGISTRATION) $300 MEMBER $360 NON-MEMBER. (ON-SITE) $350 MEMBER $410 NON-MEMBER – 24 HOUR CLASSES (PRE-REGISTRATION) $360 MEMBER $420 NON-MEMBER (ON-SITE) $410 MEMBER $470 NON-MEMBER. YOU CAN REGISTER ON-LINE AT HTTP://TWUA.ORG/TRAINING.PHP FOR YOUR NEXT TRAINING CLASS. *ON-LINE COURSES MAY VARY

Wastewater Collection

TCEQ 0080

20 Hours

Sep 5-7

San Marcos

Wastewater Collection

170 Charles Austin Dr

Oct 24-26

ON-Line

Wastewater Collection

twua.org

Nov 1-3

Corpus Christi

Wastewater Collection

13101 Leopard

Nov 14-16

Waco

Wastewater Collection

425 Franklin

Wastewater Laboratory

TCEQ 0081

20 Hours

Aug 14-16

Corpus Christi

Wastewater Lab

2726 Holly

Aug 21-24

Beaumont -Evenings

Wastewater Lab

4900 Lafin Rd

Aug 28-30

Wylie

Wastewater Lab

949 Hensley Lane, Building 300

Activated Sludge

TCEQ 0009

20 Hours

Wylie

Activated Sludge

949 Hensley Lane, Building 300

Utilities Management

TCEQ 0550

20 Hours

Oct 4-6

Sep 19-21

ON-LINE

Utilities Management

twua.org

Oct 3-5

Kilgore

Utilities Management

3901 FM 349

Oct 10-12

Waco

Utilities Management

425 Franklin

Dec 12-14

Beaumont

Utilities Management

1305 Langham Rd

Pumps and Pumping

TCEQ 0430

20 Hours

Nov 14-16

Victoria

Pumps & Pumping

2902 Bluff

Dec 11-13

Corpus Christi

Pumps & Pumping

13101 Leopard

Utilities Safety

TCEQ 0426

20 Hours

San Marcos

Utilities Safety

170 Charles Austin Dr.

Aug 15-17 Sep 12-14

Beaumont

Utilities Safety

1305 Langham

Sep 12-14

Waco

Utilities Safety

425 Franklin

Oct 11-13

Corpus Christi

Utilities Safety

2726 Holly

Nov 14-16

Stafford

Utilities Safety

902 Corine

Valve & Hydrant Maintenance

TCEQ 0961

20 Hours

Wylie

Valve & Hydrant Maintenance

949 Hensley Lane, Building 300

Oct 2-4

August 2017

Wastewater

Wastewater

Wastewater

W/WW

W/WW

W/WW

W/WW

Texas Water Utilities Journal www.twua.org 17

Training Schedule (continued from page 17)

Oct 24-26

Utilities Calculations

TCEQ 0108

20 Hours

Waco

Utilities Calculations

425 Franklin

Dec 6-8

Wylie

Utilities Calculations

949 Hensley Lane, Building 300

Dec 5-7

Gilmer

Utilities Calculations

120 Henderson

Chlorinator Maintenance

TCEQ 0124

20 Hours

Aug 9-11

Wylie

Chlorinator Maint/Disinfection

949 Hensley Lane, Building 300

Sep 19-21

Victoria

Chlorinator Maint/Disinfection

2902 Bluff

Dec 5-7

ON-LINE

Chlorinator Maint/Disinfection

twua.org

Customer Service Inspection/

TCEQ 0173,0043

20 Hours

CSI/CCC

2726 Holly

W/WW

W/WW

W/WW/CSI/BPAT

Cross Connection Control Aug 16-18

Corpus Christi

Aug 30-Sep 1

Wylie

CSI/CCC

949 Hensley Lane, Building 300

Sep 19-21

Gatesville

CSI/CCC

106 S 23rd

Oct 11-12

ON_LINE

CSI 10 Hrs

twua.org

Nov 28-30

San Marcos

CSI/CCC

501 E Hopkins

Oct 16-20

Backflow Preventer Assembly Tester Refresher

24 Hours

W/WW/CSI/BPAT

Backflow Preventer Assembly Tester TCEQ 401200 Hr

40 Hours

BPAT

Effective Instructional Tecniques (Instructor I)

40 Hours

No operator hours

Instructional Design and Evaluation (Instructor II)

40 Hours

No operator hours

TWUA Central Office

1106 Clayton Lane

ON-LINE TRAINING ----2017----' Sept 19-21

Management

On-Line

20 Hours

W/WW

Oct 11-12

CSI

On-Line

10 Hours

W/CSI/BPAT

Oct 24-26

Wastewater Collection

On-Line

20 Hours

Wastewater

Nov 14-16

Ground Water Production

On-Line

20 Hours

Water

Dec 5-7

Chlorinator Maint/Disinfection

On-Line

20 Hours

W/WW

18 Texas Water Utilities Journal www.twua.org

August 2017

100 100 100Year Year YearAnniversary Anniversary Anniversary

DRAWING: DRAWING: DRAWING:March March March4,4,4,2018 2018 2018 TWUA TWUA TWUAAnnual Annual AnnualSchool School School2018 2018 2018 $50 $50 $50 per per per ticket ticket ticket for for for the the the truck truck truck (2,000 (2,000 (2,000 total total total tickets) tickets) tickets) $20 $20 $20 per per per ticket ticket ticket for for for the the the ATV ATV ATV (2,500 (2,500 (2,500 total total total tickets) tickets) tickets)

Tickets Tickets Tickets Available Available Available online online online atatat TWUA.org TWUA.org TWUA.org 20 20 Texas 20Texas Texas Water Water Water Utilities Utilities Utilities Journal Journal Journal www.twua.org www.twua.org www.twua.org www.twua.org

August August August 2017 2017 2017

U.S. Underwater Services 1-800-860-2178 www.usunderwaterservices.com

Using state-of-the-art technologies, our experienced technicians offer solutions well beyond traditional leak detection capabilities to help you improve the performance of your utility system.

These advanced services include: Pro-Active Leak Detection Preventive Maintenance Programs System-Wide Water Accountability Assessments GIS Mapping and Asset Management Services Drinking Water Regulatory Support Benefits of Utilizing SAMCO Services Reduce water production and distribution costs Improve overall efficiency and gain knowledge of your distribution system Improve water quality and assure adequate pressure to help safeguard public health Improve public water system compliance with State and Federal regulations

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901 Mopac Expressway South, Suite 300 Austin, TX 78746 512-263-7043 (Office) 512-751-5325 (Mobile) sgodfrey@samco-leakservice.com www.samco-leakservice.com

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Texas Water Utilities Journal www.twua.org 21

From growing cities to already established communities, water infrastructure needs to be designed and managed with high tech solutions, but more importantly, with you in mind. At oei we work with you to develop these solutions while keeping you at the forefront of our business

Rich Oller, PE | 806.993.6227 | rich.oller@oei-eng.com www.oei-eng.com

22 Texas Water Utilities Journal www.twua.org

August 2017

Field News

DRINKING WATER ON CONSTRUCTION JOBS By: Ron Parker STS, CHST

D

rinking water on a construction site is essential. An adequate amount of potable water shall be provided. It is important to specifically pick the source from where water is obtained, who obtains the water and how the water is obtained and distributed. If done otherwise, this can lead to water being contaminated which can lead to sickness within the workforce.

It is recommended to research information concerning drinking water on the job site. The sources of information are the CFR 1926, 29 CFR PART 1910 or the EM 385-1-1.

Each reference will have a section entitled “sanitation.” To ensure proper dissemination of drinking water on a job site, I have developed a plan which I feel will guide you through a workable program. I will share this plan. You can adopt it as is or modify it to suit your needs, however, a plan is needed.

PURPOSE To provide all employees with sanitary drinking water, containers, and individual drinking cups. Ice can be served when feasible. Ensure that drinking water is provided in accordance with local, state and federal requirements. Provide guidelines for the cleaning of containers and dissemination of potable water.

DRINKING WATER CONTAINERS All containers shall be legibly marked “DRINKING WATER” and used for no other purpose. The date the containers are cleaned, disinfected and filled shall also be visibly marked as well as the initials of the person/s performing the tasks. If additives such as Gatorade are added to the water, the container shall be labeled as such. If emergencies arise, for example, eyes need to be flushed and water from the drinking water container is used, the container shall immediately be taken out of service, cleaned and disinfected prior to being refilled and put back into service.

inspection should consist of a visual check for open wounds, severe coughing and/or sneezing and for flu-like symptoms.

Any employee who shows any of these symptoms shall not, by the discretion of the safety manager, be allowed to perform the tasks mentioned above.

Personnel assigned to perform these tasks stated above shall daily, prior to the start of their duties, ensure that their finger nails are clean and scrub their hands and arms with soap and water. Employees performing these tasks will be trained in the above-mentioned procedures with documentation kept on file at the safety office.

PERSONAL PROTECTIVE EQUIPMENT Personnel assigned to clean, disinfect and fill drinking water containers shall wear clothes according to the work site dress code. Each employee shall wear a clean pair of disposable latex gloves. Rubber boots and an apron are optional.

When lifting or transporting the containers, the use of dollies or carts should be used. Proper lifting techniques shall be used at all times.

FILLING/CLEANING AREA All areas where drinking water containers are cleaned, disinfected and filled and where ice is stored shall be kept clean and sanitary. Good housekeeping must be adhered to at all times.

This safety article brought to you by: Warriors4Safety.com S

CUPS Each drinking water container should have a cup dispenser attached or in plain view of the container. The cup dispenser should be constructed to keep the cups clean and free from contamination. Cups shall not be used by more than one person, no community cups allowed. A trash container shall be provided for discarded cups.

PERSONNEL Personnel assigned the tasks of emptying, cleaning, disinfecting and filling the drinking water containers shall, at least once per week be inspected by the site safety manager. This inspection shall be recorded and kept on file at the safety office. This August 2017

Texas Water Utilities Journal www.twua.org 23

Update on the Revised Lead & Copper Rule

Rule Update

TWUA June 2017

Background

UPDATE ON THE REVISED LEAD & COPPER RULE

The Lead & Copper rule was initially promulgated by the EPA in an effort to provide improvements to the monitoring and reporting of the lead and copper concentrations found in water supply and distribution systems. It provided a minimum allowable detection and concentration limit requirement BACKGROUND for all public water systems. The research indicated that many of our water systems were constructed with lead-based materials—particularly solder on copper service connections that when exposed to The Lead & Copper rule was initially promulgated by the EPA in an effort to provide improvements to the monitoring and lowerofpH of the water leach the lead and fromand these services.systems.

Exposure to lead aisminimum reporting thelevels lead and copper concentrations found in copper water supply distribution It provided especially detrimental and carries significant health such as nervous allowable detection and concentration limit requirement for allrisks public water systems. system deterioration and developmental problems in young children, and in cases of elevated concentrations, lead poisoning The research indicated that many of our water systems were constructed with lead-based materials—particularly solder on causes death. copper service connections that when exposed to lower pH levels of the water leach the lead and copper from these services.

Exposure to lead is especially detrimental and carries significant health risks such as nervous system deterioration and developmental problems in young children, and in cases of elevated concentrations, lead poisoning causes death.

TCEQ has adopted the revised EPA guidance for all public water systems in Texas, and

“TCEQ has adopted the revised EPA all public water systems Texas, and sampling for lead sampling forguidance lead andfor copper is beginning in manyinsystems. and copper is beginning in many systems."

CURRENT COMPLIANCE

Current Compliance

A distribution sampling map ismap required to be held public drinking systems indicating a cross sectionaofcross the A distribution sampling is required to by beall held by all publicwater drinking water systems indicating system. This map must identify the required sampling points depending the the size of the system and the number of section of the system. This map must identify the required sampling points depending the size of the people served.

system and the number of people served.

HOW MANY SAMPLES ARE REQUIRED AND WHEN

How Many Samples Are Required and When System Size (number of people served)

Number of sites for Initial/Routine monitoring

Number of sites for Reduced monitoring: 1YR, 3YR, or 9YR

More than 100,000

100

50

10,001 to 100,000

60

30

3,301 to 10,000

40

20

501 to 3,300

20

10

101 to 500

10

5

100 or fewer

5

5

Initial Sampling: Systems must complete two (2) rounds of consecutive six-month sampling. The monitoring periods for collection are: •

6M1: Jan 1 - June 30, analytical results are due to TCEQ no later than July 10

24 Texas Water Utilities Journal www.twua.org

August 2017

•

6M2: July 1 - Dec 31, analytical results are due to TCEQ no later than Jan 10

Reduced Sampling: Systems that have completed their two rounds of initial sampling can be reduced to 1-year or 3-year sampling based on their 90th percentile lead and copper sampling during their initial sampling period. Reduced monitoring has a second requirement of a seasonal sampling period: • Reduced: Jun 1 - Sept 30, analytical results are due to TCEQ no later than Oct 10 WHY IS LEAD & COPPER IMPORTANT? As recently as 30 years ago, lead and copper are the primary components in copper service lines and housing plumbing fixtures. Various chemical constituents in our water when combined can cause leaching of the lead and copper into the potable water. The effects of lead in a water system can best be demonstrated by the water crisis taking place in Flint, MI. WHAT IS THE WATER CHEMISTRY THAT, AS OPERATORS, WE SHOULD BE KNOWLEDGEABLE ABOUT? I recently ran across an article on the web that explains what really happens in all of our aging pipe infrastructure; the water chemistry in our systems can be altered by oxidants in our water and cause corrosion. Here is an excerpt from the article: “Cities no longer install lead pipes. But older cities such as Flint still rely on them, usually as service lines that connect water mains in the street to a home’s water meter. A 1990 report from the American Water Works Association estimates there are millions of lead service lines in the U.S. To limit how much lead leaches into the water from these pipes and some homes’ plumbing, EPA’s Lead & Copper Rule requires water utilities serving more than 50,000 people to establish a plan to monitor and control corrosion.

As part of these plans, utilities treat their water to maintain a mineral crust on the inside surfaces of their pipes. This so-called passivation layer protects the pipes’ metal from oxidants in the water. The coatings consist, in part, of insoluble oxidized metal compounds produced as the pipe slowly corrodes.” How Lead Ended Up In Flint’s Tap Water, Michael Torrice, Feb 2016 Oxidants such as dissolved oxygen and high levels of chlorine act to dissolve metal in iron, lead and copper pipes. Water treatment processes create a “passivation” layer or crust/scale layer on the inside of the pipes protecting the pipe from becoming a “reaction vessel” for dissolving of the exposed metal pipe into the water. In terms we all understand, this is “leaching”.

TCEQ and the EPA have been concerned about Leaching because of the health affects of lead in young children. Lead has been shown to cause alterations in the brain causing Cognitive and Behavior problems.

What Should I Do in My System to Assure Safe Lead-Free Water?

Monitor, Monitor and Monitor your entire system to assure all users that the water is well below the MCL for lead and Copper content. Replace old lead containing lines. Review your plumbing codes to be sure lead solder is not allowed in new construction, and educate staff, administration, and the public of the importance of the Lead and Copper Rule. Orange or Red water is the presence of iron in your water most likely coming from the oxidation of iron in your system. Maintain good water chemistry and especially watch your pH levels to assure you maintain a neutral pH and not a corrosive pH. For more information, you may contact Rich Oller, PE, REP, CPM at rich.oller@oei-eng.com.

August 2017

Texas Water Utilities Journal www.twua.org 25

Did you Know?

LISTENING IS BECOMING A LOST ART GovLoop - Claire Jubb

Over the past couple of years, I have spent a lot of time in meetings. It seems like the higher up the ladder you go, the more meetings you have to attend. I have come to the conclusion that people in general do not listen. Listening is becoming a lost art and it is becoming more difficult to hear what is really being said over the noise that is being created.

I guarantee if I asked any one of you to assess your listening skills, you would all say that you are all good listeners. It’s a necessary skill to have and one that potential employers look for. I know I have my faults and periodically, I have to remind myself of these and set myself back on the right track. I would challenge you to do the same. These are some of the things I do myself, or really bug me in others, to help you.

Finishing other people’s sentences.

I admit – I do this. It’s a really bad habit that gets worse the more engaged I am in the conversation. I am listening to what is being said but I’m in a hurry to get to my chance to speak and try to rush the conversation along. Every time I do it, I try to mentally slap myself on the wrist to stop myself.

Multiple people talking at the same time.

This is one I try not to do and really annoys me in others. There is absolutely nothing that is gained by having two (or more) people talking at the same time in a meeting. Even the best listeners cannot hear and process two conversations at once and it essential makes the conversation useless.

Talking louder to make a point.

Again, one of my bugbears. I very rarely have to raise my voice and if I do, I think my colleagues know I am really upset. Raising your voice as a means to get your point over only makes people focus on your tone and not what you are saying.

my job to make sure they have equal opportunity to provide input and have to consciously ask for their input and make sure others give them the opportunity to speak.

Having side conversations.

It is incredibly disrespectful to have your own side conversation when other people are speaking. First of all, if you are talking with someone else, you are not listening. If it is that important that it can’t wait, move out of the room. If it’s something that you need to share, wait for your turn and discuss with the group.

Providing a running commentary.

Again, something I have to stop myself from doing. I do it more when I am participating in a remote meeting and my phone is on mute. I tend to react to what is being said and I sometimes have to actually bite my lip to stop the words coming out. I realize that when I am doing that, I lose focus on what is being said and don’t listen to the conversation.

External distractions.

We are never going to eliminate cell phones and tablets from our meetings. We are all so used to reading and replying to emails and texts instantaneously we get anxious if there is a delay. But whenever you are reading an email, you are not listening to what is being said. I’m not saying to detach yourself completely, but I do consciously try not to look at my phone in meetings unless I have to. Focus on the task at hand and try not to be distracted.

So, next time you’re in a meeting, evaluate which of these you do and which others do. I guarantee knowing what your bad habits are, will help you become a better listener and stop the incredibly valuable skill of listening becoming a lost art.

Let all opinions be heard.

This is one I struggle with and have to really make a point of allowing everyone the opportunity to speak. Some people are naturally less confident and tend to stay in the background. It’s 26 Texas Water Utilities Journal www.twua.org

August 2017

TEXAS WATER UTILITIES ASSOCIATION

Individual Membership Application Use this form to: 1) Join TWUA "At Large" 2) Join TWUA and a District/Chapter 3) Renew your TWUA Membership Please Print Clearly Application for: o

Active Member

o o o o

Full-Time Student Retired Member Membership Renewal New Member

"At Large" or District/Chapter Name:____________________ Membership for year 20____ Name:____________________________________________________ SS# _______ - _______ - __________ Home Address:_____________________________________________ City:____________________________State:________ Zip:___________ Home Phone: (

)____________________________________

Work Phone: (

)____________________________________

E-Mail Address:_____________________________________________

Employer:______________________________________ Job Title:_______________________________________ Amount of Dues Enclosed: $________________________ Signature of Member:_______________________________________ Today's Date:______________________________________________ A portion of your TWUA Dues is allocated for a subscription to the Texas Water Utilities Journal.

Submit all dues to the TWUA Central Office: 1106 Clayton Lane, Suite 112 W, Austin, TX 78723-1093 For more information, Ms. Adee at: 512-279-8129. Fax: 512-459-7124.

August 2017

Texas Water Utilities Journal www.twua.org 27

THE TWUA 100TH ANNUAL SCHOOL MARCH 4TH – 7TH CORPUS CHRISTI. COME JOIN FELLOW OPERATORS AND SUPPORT TWUA’S OPERATOR TRAINING PROGRAM. 100-YEAR CELEBRATION ACTIVITIES WILL BEGIN AT 1:00 P.M. ON SUNDAY AT THE OMNI. ASSOCIATION MEETINGS AND AWARDS PRESENTATION START ON SUNDAY AND ALL CLASSES BEGIN AT 8:00 A.M. MONDAY MORNING AT THE AMERICAN BANK CONVENTION CENTER. FOR THOSE WHO HAVE INQUIRED – THE CLASS REGISTRATIONS FOR THE 100TH ANNUAL SCHOOL IS NOW OPEN AND ACTIVE ON THE TWUA WEBSITE. CALL TWUA CENTRAL OFFICE (888-367-8982) IF YOU HAVE ANY QUESTIONS OR NEED ASSISTANCE. THE OMNI WILL BE THE HOST HOTEL AND THERE WILL BE A LIMITED ROOM BLOCK SO IF YOU PLAN TO UTILIZE THE HOST HOTEL, PLEASE REGISTER WHEN THE BLOCK IS ACTIVATED. CURRENTLY THE BLOCK IS INACTIVE, BUT WHEN IT IS ACTIVATED, YOU WILL BE NOTIFIED.

SEE YOU IN CORPUS! 28 Texas Water Utilities Journal www.twua.org

August 2017

SAM HOUSTON WATER UTILITY ASSOCIATION 66th ANNUAL ALL-DAY CONFERENCE & EXPOSITION THURSDAY, AUGUST 17, 2017 8 am to 5 pm Humble Civic Center 8233 Will Clayton Parkway

TRAINING CREDIT WATER AND WASTEWATER CERTIFICATION 8 Hrs Dual Credit (Water/Wastewater) APPROVAL PENDING REGISTRATION AND SESSIONS

Registration Time: 7:00 am - Classes start at 8:00 am Morning and Afternoon Sessions: Combined Water and Wastewater Credit Lunch Provided for attendees with wristbands

SESSIONS SCHEDULED: TCEQ—State WWTP Inspections—Why Do We Do It? Cross Connection Control—Overview and Preventions.

Automated Flushing in Water Distribution Systems Surface Water Use—A Regional Water Authority Perspective Potable Water Distribution Metering—Smart Meters and AMRs Cloth Media Filtration—Explanation and Examples Water Utility Infrastructure Inventory and Life Expectancy Water Utility Calculations—Refresher Help for Exams & Daily Operations Or-Lead & Copper Sampling—Operator’s Perspective Or-Stormwater Permitting for WWTP—What Do I Need to Do?

EXHIBITORS BOOTHS

Open 7:30 A.M. to 2:00 P.M. Vendor Prize Drawings and Awards During Lunch.

WRISTBAND REQUIRED FOR LUNCH Costs (For Obtaining Training Hours Credit): Current Sam Houston District Members: Free T.W.U.A. Members: No Charge New Members: $90.00 Visitors Requiring Training Hours: $90 For exhibitor information contact Sarah Guzman at 346-206-9729 or by email at s.guzman@hach.com Program information contact Ben Connelley at 713-296-9698 or by email at bconnelley@edpwater.com You can obtain further information at the Association’s web site at www.shwua.org or contact one of the Executive Directors for additional information.

August 2017

Texas Water Utilities Journal www.twua.org 29

OSHA News

NOAA, OSHA: WATCH OUT FOR EXCESSIVE HEAT

T

he National Weather Service and OSHA have collaborated to increase awareness for outdoor workers and their employers during excessive heat events, with NWS incorporating specific outdoor worker safety precautions when heat advisories and warnings are issued. OSHA and Department of Labor again are reminding employers and workers this week to take precautions to protect themselves before a heat wave begins.

How much heat can a person safely endure? It depends, NOAA reminded us this week, saying between 1999 and 2009, more than 7,200 people died from heat-related causes, an average of 658 per year, according to the most recent statistics from the Centers for Disease Control and Prevention. "Heat can be a silent killer because it doesn't topple trees or rip roofs off houses like tornadoes and hurricanes," said Eli Jacks, chief of fire and public weather services with NOAA's National Weather Service. "Nevertheless, it's a dangerous weather condition for which people should prepare."

The agency notes certain groups of people should be especially careful during hot weather conditions, such as people who 30 Texas Water Utilities Journal www.twua.org

have limited mobility or health conditions and elderly people.

The National Weather Service and OSHA have partnered to increase awareness for outdoor workers and their employers during excessive heat events, with NWS incorporating specific outdoor worker safety precautions when heat advisories and warnings are issued. OSHA and Department of Labor again are reminding employers and workers this week to take precautions to protect themselves before a heat wave begins, following the OSHA advice: Water. Rest. Shade.

On hot days, the agency recommends frequent breaks in a cool or shady environment and drinking water every 15 minutes and encourages employers to allow new workers to acclimate and build up resistance to increased temperatures, saying a recent study of heat-related workplace fatalities found that most occurred during the worker's first week on the job.

NOAA reminds everyone to be informed and stay alert in order to prevent heat-related illness: Pay close attention to heat advisories or warnings that have been issued for your community; NWS updates heat-related August 2017

advisories and warnings online at weather.gov (click on "Excessive Heat Warning" and "Heat Advisory" under the U.S. map).

NOAA issues excessive heat warnings when weather conditions pose an imminent threat to life and heat advisories when weather conditions are expected to cause significant discomfort or inconvenience or, if caution is not taken, become life threatening. If you do not have Internet access, you can get heat advisory and warning information by watching your local television or radio newscast or by purchasing a NOAA weather radio and tuning into NOAA Weather Radio All-Hazards.

Use the temperature and humidity to figure out the heat index for your area.

Also, plan for periods of extreme heat: Visit your physician for a checkup to find out whether you have a health condition that may be exacerbated by hot weather.

Service your air conditioner before hot weather arrives and obtain window fans to help cool your home.

DO slow down and reduce strenuous activity; dress in lightweight, nonrestrictive, light-colored clothing; drink plenty of water or other nonalcoholic fluids; eat light, easyto-digest foods; seek out shade if you have to be outdoors for extended periods; spend more time in air-conditioned places; check on elderly neighbors, friends, and relatives to make sure they are okay; take frequent dips in the ocean or pool when outside or mist yourself with a water bottle; when inside, take frequent cool baths or showers and use cold compresses to cool off; apply high-SPF sunscreen frequently when outdoors; and seek immediate medical attention if you experience symptoms of heat illness.

DO NOT leave children, the elderly, or pets in the car for any reason for any length of time; stay in the sun for long periods; take salt tablets unless directed by a physician; drink alcoholic beverages, because they can dehydrate you and increase your risk of heat stroke and other potentially fatal heat-related illnesses.

Too much exposure to heat can raise your body temperature to unhealthy levels and may make you ill, NOAA warns.S

Know where to go when weather heats up. Find cool indoor places to spend time on hot summer days, such as a local library, shopping mall, museum, or aquarium.

Finally, during hot weather:

August 2017

Texas Water Utilities Journal www.twua.org 31

TCEQ JUNE LICENSES BACKFLOW PREVENTION ASSEMBLY TESTER BUMP, KYLE R CORBELL, KEITH D DOMINGUEZ, JUAN M JR GARCIA, JAMES GINSBURG, HEATHER M GLEASON, ROYCE E HOWERTON, JOHN M II HUGHES, GARY B KRUEGER, BRIAN K MCPEEK, DREW W MEYER, PATRICK D MOORE, HUNTER T MULROY, MATTHEW B PIERCE, MICHAEL T POWERS, KEITH E RUMAGE, CHRISTOPHER J SPARKS, CHRIS J STOUT, KRISTOPHER E THIBODEAUX, BRANDON B TOLAND, ROBERT J TULEY, JASON T WINN, JEREMY M WINN, MARK E WRIGHT, GEORGE R III CUSTOMER SERVICE INSPECTOR BLAKLEY, CODY M BRYANT, CLYDE A CUNNINGHAM, BLAISE W FOWLER, LISA A GONZALES, BILLY C KILCOIN, KENNETH L KIPHEN, SIDNEY K LASITER, JEFFREY W LAWSON, JASON W MUCKLEROY, MICHA D SAVAGE, JOHN D GROUND WATER TREATMENT CLASS B CLARK, RICHARD A GOLLIHAR, MICHAEL S SUGG, KYLE F CLASS C

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CLASS D APPLEGATE, ROBERT W BEARDEN, JACK E BENEDETTO, GINA L BLASINGAME, LYNN A BOATWRIGHT, CLAYTON T CASHMERE, CHARLES D COKER, JAMES C CRENSHAW, LEE A DAVIS, LARROL W JR DELAO, ALEXI R DELEON, JOSE R ERICKSON, MARK ESTRADA, ROBERTO JR FOLEY, JIMMY F JR FUENTES, JAIME GILBERT, JOHN E GUERRERO, JOSE F GUTIERREZ CHAVEZ, ALEJANDRO HAPNER, JAMESON P HEGEMIER, JOHN W HILL, JAMES ETexas Water Utilities Journal www.twua.org 33 HINSLEY, ELLIS C HOLLINGSWORTH, SETH M I LAWRENCE, CHRISTOPHER R LEWIS, KENNY

TWUA CLASSIFIED ADS

VARIOUS OPENING Pearland, Texas

Pearland Public Works-Please visit pearlandtx.gov/careers to view and apply for various opening in the Public Works Department, City of Pearland-Fax resume and salary requirements to: 281-652-1703 Email resume and salary requirements to: jdent@pearlandtx.gov

WWTP OPERATOR III Bay City

The City of Bay City is currently seeking qualified applicants for a position in water / wastewater treatment operations. We offer a competitive salary and great job benefits.

For complete details please go to the www. cityofbaycity.org. Salary: $22/hr -$27 Hr/ Fax resume and salary requirements to: 979-323-1681 Email resume and salary requirements to: jperez@cityofbaycity.org

WW TREATMENT CREW-LEADER

OPERATOR-IN-TRAINING SURFACE WATER TREATMENT Conroe, Texas

The San Jacinto River Authority is seeking to fill a Utility Operator-in-Training position for the evening shift at our 30MGD Surface Water Treatment Plant, GRP (Groundwater Reduction Plan) Division in Conroe, Texas.

This position would assist and train in the operation of water treatment, supply, transmission and distribution systems in a safe, cost-effective and efficient manner.

The Operator-in-Training would also perform any combination of housekeeping and grounds maintenance activities that are required. Pay range is $13.42 to $16.77/hour.

After initial training period, this position will transfer to the night shift and work a 4 on/3 off then 3 on/4 off schedule. A shift differential of $1.50/hour will then be added. To Apply & see a complete description of duties & requirements, please visit our website at www.sjra.net/about/careers.

LEAD OPERATOR SURFACE WATER TREATMENT Conroe, Texas

Little Elm, Texas

JOB SUMMARY Frontline supervisor over the Wastewater Plant Operations of the Wastewater Division to ensure repair, maintenance of the treatment infrastructure including facilities, properties, equipment system are maintained in excellent operational status. Includes but not limited to the use of mechanical equipment, laboratory equipment, tools, staff, in a direct participation of activities necessary to completing assigned tasks.

The candidate must be highly motivated and strive for success by demonstrating Little Elm’s Core Values of Integrity, Customer Service, Efficiency, and Innovation. Follow this link to apply or find out morehttp://littleelm.applicantstack.com/x/detail/ a2kfli818wjb

The San Jacinto River Authority is seeking to fill a Utility Lead Operator position for the evening shift at our 30MGD Surface Water Treatment Plant, GRP (Groundwater Reduction Plan) Division in Conroe, Texas. The primary responsibilities of this position are: Supervise the water treatment, supply, transmission and distribution systems within the plant. Maintain thorough and timely communications with the Operations Superintendent concerning systems operations and personnel.

Supervise one or more employees and carry out supervisory responsibilities including assigning and directing work, appraising performance, addressing complaints and resolving problems. Prepare and review SJRA and regulatory reports. Implement, oversee and assist in the development of the systems operations procedures that promote safe, cost-effective and efficient operation

34 Texas Water Utilities Journal www.twua.org

in a manner which ensures compliance with local, state, and federal regulations.

Pay range is $23.00 to $28.75/hour plus applicable hourly license premium. After initial training period, this position will transfer to the night shift and work a 4 on/3 off then 3 on/4 off schedule. A shift differential of $1.50/hour will then be added. To apply & see a complete description of duties & requirements, please visit our website at www.sjra.net/about/careers. Choose the job posting for GRP Utility Lead Operator.

WATER AND WASTEWATER DIRECTOR OF UTILITIES Stanton, Texas

The City of Stanton is seeking a Water and Wastewater Director of Utilities. This individual must possess or be in the process of obtaining a Texas Class B Surface Water Treatment license. A minimum Texas Class C Wastewater Treatment License is also required. The salary for this position is D.O.E. or submit your salary requirements.

For full job details and benefits, please visit www.cityofstanton.com Planning, directing, managing and overseeing activities in the: *Water Production *Water Distribution *Wastewater Treatment *Wastewater Collection. Individual must train, supervise and organize: *Labor *Material Equipment *Inspect Work Performed *Assure TCEO & Federal Regulatory requirements are met, complete records and reports as required. Collect samples for both water & wastewater. Must have computer skills, be able to navigate the internet and use Microsoft Office. Demonstrate the ability to work with hands. Work in mechanically oriented situations. Must be able to assist with: *Water Line Leaks *Collection System *Back Ups *Installing Taps. Capable of being On-Call & available at any time. Must be able to pass drug screening & physical prior to employment. High School Diploma or GED. At least 5 years experience. Provide a valid Texas Drivers License. Salary: D.O.E. or submit your salary requirements.

Fax resume and salary requirements to: 432-756-2083 Email resume and salary requirements to: jmontez@stantontx.net August 2017

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