Cleaner Times — March 2025

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Editor’s Note

Let the Dust Settle

Surface Cleaner Innovations

The Impact of AI

Industry News

Streamlining Surface Cleaning: Introducing New Methods for Efficient Industrial Cleaning

Product News

CETA Edge: Why Serve?

Choosing the Right Sealant

Financial: Successful and Affordable

Funding Dos and Don’ts

Troubleshooting Pumps Service

As I write this, there is just a little less than 12 hours before Patrick Mahomes and the Kansas City Chiefs play Jalen Hurts and the Philadelphia Eagles in Super Bowl LIX. If you’re not a football fan, then you are probably unaware of the dustup that has occurred throughout the season (but especially during the playoffs) from the referees allegedly assisting the Chiefs by making controversial penalty calls or not calling penalties in their favor. (As a full disclosure I should say that my family is originally from the Kansas City area, and we are huge fans of the Chiefs.)

By the time you read this, the Super Bowl will be in the rearview mirror. However, when the dust settles, will the Chiefs have made football history by winning a third Super Bowl in a row, or will the Eagles soar to the football pinnacle? Go, Chiefs’ kingdom!

And speaking of dust and settling it, on page 6 Idrobase Group shares about their misting systems in the article “Let the Dust Settle.” The company highlights the importance of dust suppression in industrial plants in order to help maintain efficient operations and to promote worker safety. The misting system that was installed in a South Korean foundry has had great success in ensuring a healthier work environment, and it is interesting to see the key features in this system.

On page 10 the article “Surface Cleaner Innovations” notes the improvements that have been made in surface cleaners. There are a variety of sizes to choose from and a number of design improvements that have come about while manufacturers think about how to improve the contractor’s experience.

Other articles in this issue address the impact of artificial intelligence (AI) in the industry, reasons for serving professional pressure washing organizations, considerations when choosing a sealant, and the proper steps to take when tackling problems that may be traced back to a pump.

Cleaner Times wishes you a wonderful March.

Ware • admin@cleanertimes.com

Phelps • joey@cleanertimes.com ACCOUNTING/CIRCULATION Tammy Hanner accounting@fcapgroup.com Cleaner Times (ISSN #1073-9602) is published monthly by

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LET THE

SETTLE

Dust suppression in industrial plants is crucial for ensuring a safe working environment and maintaining operational efficiency. Without appropriate dust control measures, these particles can accumulate in plants and spread to the surrounding environment, compromising air quality and endangering the health of workers. In addition, dust accumulation can lead to equipment malfunction and reduce the overall plant productivity. Therefore, the adoption of effective dust suppression technologies is essential to minimize these risks and to ensure optimal operation.

Thanks to the installation of a misting system, we were able to improve the air quality and consequently the working environment at the Young Poong foundry in Seokpo-myeon, South Korea, one of the world’s leading manufacturers of nonferrous metals. This intervention has enabled the control and suppression of dust, ensuring a safer and healthier environment for workers. It exemplifies how our technology can bring tangible benefits to complex and highly specialized industrial sectors.

Idrobase Group provides solutions for PM2.5 (particulate matter) and dust suppression, including the following:

• Technologically advanced, scalable, and programmable industrial misting systems, powered by nebulization modules and designed to supply misting lines of any length and configuration

• Fog-maker cannons capable, like our other industrial misting systems, of producing ultra-fine mist (11–24 microns). These vary in size, range (from a few meters up to 90 meters), and options for mobility or positioning (mobile versions, wall-mounted, etc.).

For the specific needs of the foundry, the nozzle line solution was chosen.

Here are the key features of this industrial misting system.

Dust-suppression misting system. Photos courtesy of Idrobase Group.
by Bruno Ferrarese and Bruno Gazzignato

1. Excellent ability to capture ultrafine particles—Thanks to the ultrafine size of the misted water particles (10–24 microns), the system effectively captures airborne dust, reaching even blind spots and ensuring uniform coverage in the most challenging areas.

2. High-pressure method allows for efficiency and savings—The system uses high-pressure technology (70–100 bar), allowing for powerful and instantaneous water misting, thus reducing water consumption compared to “low-pressure fog” solutions (10–20 bar). This method ensures a denser and more effective mist for dust suppression, using less water and making the system more cost-effective and efficient.

3. Versatility of application—The misting system is suitable for different industries thanks to a modular configuration that allows it to adapt to the specific needs of each plant, ensuring effective dust suppression even in complex environments.

4. Advanced control via IoT (internet of things)—The system is equipped with an IoT control system, which allows it to automatically manage the on/off functions, adjusting for time and the amount of nebulization through a centralized control panel. This automated control optimizes operational efficiency and ensures timely intervention in areas where dust is most concentrated.

So, at the Young Poong foundry a misting system with fixed lines was built, specially designed for dust suppression in the most critical indoor areas.

The water mist captures dust particles, promoting their precipitation on the ground and preventing their dispersion into the environment. The sections of interest include the material storage areas, the grinding and furnace facilities, and the loading and unloading areas.

The installed system was adapted to the specific needs of the different areas.

• Material Storage—Four lines of 180 meters with double nozzles inclined at 120° spaced one meter apart ensure uniform coverage. This configuration is

Dust-suppression fog-maker.
Dust-suppression misting system.

essential for suppressing dust during the handling, storage, and transportation of nonferrous materials.

• Furnace—Two lines with double nozzles inclined at 120° spaced 60 centimeters apart create an effective barrier for dust suppression. The nozzle inclination allows optimal coverage of the furnace area, reducing the risk of material dispersion, controlling fumes, and lowering temperatures during furnace processing.

• Loading and unloading areas— A perimeter line of 120 meters with double nozzles inclined at 120° surrounds the material handling areas. The total of 400 nozzles directed inward allows for dust suppression during loading and unloading operations.

The results achieved are that the misting system has not only significantly reduced the amount of dust in the environment but has also contributed to improving the overall atmospheric environment.

The generated mist also has a positive effect in neutralizing odor; offers a lowering of temperature, counteracting heat waves during summer periods; and enables humidity control, contributing to healthier and safer working conditions.

Through the adoption of this misting system, a significant reduction in particulate matter in industrial production areas has been achieved, improving not only the health and safety of workers but also the operational efficiency and environmental impact of the plant.

The implementation of technologies such as these is an important step

A.If the droplet diameter is much greater than the diameter of the dust particle, the dust particle simply follows the air stream lines around the droplet.

B.

if the water droplet is of a size comparable to that of the dust particle, contact occurs as the dust particle follows the stream lines and collides with the droplet.

toward improving working conditions and environmental sustainability in industrial settings.

IDROBASE GROUP

Since 1986 Idrobase Group provides different tools for PM2.5 abatement and dust suppression according to specific needs: a range of fog makers, modules, and misting lines to capture dust pollution and settle it to the ground plus hot- and cold-water pressure washers to clean polluted surfaces.

Idrobase Group offers an ecosystem made of products, accessories, spare parts, and services. They provide a range able to meet all needs of cleaning, sanitation and disinfection, nebulization, cooling, dust and odor suppression, and irreplaceable resources to make indoor and outdoor spaces clean and livable. For more information about Idrobase Group, visit www.idrobasegroup.com CT

SURFACE CLEANER INNOVATIONS

Photo
by Diane M. Calabrese

Change for the better. That’s innovation. Innovation might produce equipment gains in operational speed or in ease of use. A machine might be made more durable or built to attain greater longevity.

Like all equipment, surface cleaners keep piling on improvements. And as much as the improvements mean to end users, and consequently our entire industry, they contribute significant benefits that affect the whole of society. (More about that in the last section.)

Match the tool to the job. That’s a high-impact adage to remind us that just because we have a hammer in our hand, not everything that requires attention is a nail.

Moreover, there’s a reason hammers come in different sizes: Precision can be achieved.

“I would have to say the variety of sizes is one innovation in surface cleaners that has helped our industry,” says Aaron Auger with BE Power® Equipment, which is headquartered in Abbotsford, BC, Canada. “When it comes to flat work, often the principle of bigger is better is true as it shortens the length of cleaning jobs.”

Yet there’s more to having a choice of sizes than bigger being faster (though it’s true enough, much of the time).

“However, in some instances, it’s not easy to use standard surface cleaners on jobs that may involve steps or retaining walls,” explains Auger. “Being able to go down in size makes these jobs easier, which allows the end user to clean a greater amount of surface area over time.”

More cleaning per unit of time is music to the ears of contractors as long it is accompanied by good outcomes. And excellent outcomes can be had by matching the size of surface cleaner to the type of area to be cleaned.

“By offering a variety of sizes, a manufacturer or distributor often makes a cleaning crew more efficient,” says Auger.

To be sure, it’s the role of the contractor to not only make the correct choice in the type of equipment used but also to deploy both machines and members of the team optimally. A surface cleaner has so many positive attributes that an end user might begin to assign it magical properties, which it does not have.

Optimal outcomes always depend on a combination of proper planning and execution with the correct tools. Surface cleaners just make it all easier.

“Surface cleaners have really evolved from inception to the present day,” says Dennis Black, president of McHenry Pressure Cleaning Systems Inc. in Frederick, MD. “Original units were adaptations of other technologies or equipment originally made for other uses.”

Designed for the intended use, and not adapted for use, is an innovation in itself. And an important one across industries.

“Today there are manufacturers designing machines made specifically for the surface-cleaner market,” says Black. “The market has grown and matured through my time in the business.”

Certain design changes capture the attention. “The wide array of sizes—diameters—has fascinated me,” says Black.

“From 10-inch to 48-inch diameters, even the self-driven type units grab attention,” explains Black. “The larger diameters have been made usable by the adaptation of larger flow (gpm) of output units. Units can now require or use up to 20 gpm or even more.”

The array of sizes and configurations means that the surface cleaner has become a familiar tool in all settings. “Surface cleaners are now made for homeowner use all the way to heavy commercial units,” says Black.

Fascinating to observe and be a part of—that’s the perspective of Black. “I have witnessed the total growth and evolution of this huge market.”

MARKET DRIVERS

Do contractors or manufacturers drive innovation? It’s some of each obviously.

And don’t discount the role of distributors in propelling changes that improve equipment. Then, go from there.

Contractors develop wish lists while they are on jobsites saying, “If only I had this machine or this capability.” They may share an idea with a distributor who relays the “if only” to a manufacturer.

At the same time, designers on the teams of manufacturers keep thinking about the incremental—and quantum— changes that can extract the maximums in work, lifespan, speed, ergonomic fit, etc. from a machine.

Photo by iStockphoto.com/George Standen

“Over our nearly 40 years of manufacturing, we have seen a number of technical developments that have impacted surface cleaner design,” says Bruce Tassone, president, HydraMotion Cleaning Systems in Pottstown, PA. “One major improvement has been the evolution of the compounds available.”

We have come a long way from the Bronze Age, but sometimes we forget just how many choices builders have.

The “evolution of compounds” provides manufacturers with more options. “These new materials have vastly improved the cover and seal components,” says Tassone. “With the newest urethanes, the covers of surface cleaners are now lighter, more durable, and virtually indestructible.”

Indestructible is good. But there’s something truly intriguing about the new compounds available. Some make it possible to vary shapes in a way that could not have been done in the past.

For instance, consider again the newest urethanes. They don’t just add toughness. “They also allow for complex geometry that significantly improves cleaning effectiveness,” explains Tassone.

“Similarly, the use of a proprietary, impregnated PTFE [polytetrafluoroethylene] has extended the life of highpressure seals,” says Tassone. “This has increased swivel life, minimized unit maintenance, and lowered the cost of use for the end user.”

PTFE is a synthetic fluoropolymer. Readers can find an excellent primer on the synthetic compound at the AFT Fluorotec website. Because the compound is hydrophobic and resistant to high temperatures, as well as high density, it is deployed in multiple ways.

Other properties of PTFE that stimulate the imagination are its low friction, thermal stability, flame resistance, and corrosion protection ability. That’s the short list.

Interestingly, since we mentioned bronze, one of the grades of PFTE is bronze filled. In addition to the virgin and bronze-filled forms, there are also glass-, carbon- and stainless-steel-filled grades and more.

From components to configuration—and with size always in the picture—each manufacturer of surface cleaners keeps its focus on contractors. What do contractors want in a machine that they don’t have yet? What can the surface cleaner be made to do better still?

“I am a little biased in regard to surface cleaner innovations, but I have to say our new patented Hydro Flow, Infinity Spray, and brand new Xforce bars are noteworthy,” says Maxwell Baldwin, owner and director of operations at Whisper Wash in St. Petersburg, FL. “The three different end options with aluminum, stainless, and high-performance stainless ends can really cater to each individual’s business requirements.”

The options Baldwin describes are the culmination of significant effort. “We have dedicated over two years of research and development into these products.”

But the two years of R&D have resulted in just the outcome Baldwin’s company aimed to get. “The number of interchangeable parts and different options we have are unmatched,” he says.

“The spray bar has been a product that has been overlooked in our industry for far too long,” explains Baldwin. “We identified an opportunity to really bring a high-performance precision instrument to everyone.”

Baldwin views the function of the surface cleaner from the point of its action. “The spray bar is the final delivery vessel for getting that water to the surface and needs to be on par with the machine it’s attached to,” he explains.

“The larger ID hose allows more water, and the aerodynamic shape

allows for a more efficient energy transfer which equates to less wear and tear and a better clean,” says Baldwin. “This empowers everyone to do what’s really important—make more money by spending less time on repairs and less time on the jobsite.”

[Reminder that the hose connects the surface cleaner to the pressure washer. A bigger diameter hose can feed a larger volume of water per unit time.]

POSITIVE MULTIPLIERS

The many good things that derive from innovations in surface cleaners extend well beyond a contractor or a contractor’s customer. Any time contractors can do more with less water and energy, there is an environmental positive for everyone in the surrounding community and beyond.

The U.S. Environmental Protection Agency (EPA) strives to keep communities focused on what they can do to reduce water and energy

consumption. And that includes design upgrades in machines like surface cleaners.

One thing we often forget is that using less water at a jobsite not only directly conserves water but “downstream” directly conserves energy. The less water used, the less water that must be rehabilitated or recovered and again made useable/potable. The EPA estimates that as much as four percent of the electricity consumed in the United States is used to power water treatment.

Using less water at a jobsite becomes a positive multiplier, a companion to prudence in water use. It conserves water, yes, but also conserves energy; and perhaps more important than ever, it reduces the heavy lift for a national water and sewer structure that is in desperate need of an upgrade.

Tapping technology to innovate— do more with less—is far and away better than tapping more water or energy resources. CT

THE IMPACT OF

Photo
by Diane M. Calabrese

Ever wonder whether humans concerned themselves about what the invention of the wheel portended? Some probably did.

Skids got the job done. Why not just stay with them? Not possible because better naturally overtakes good enough. Change is constant.

Point one: Throughout millennia concern about new technology has always moved right alongside—and sometimes tempered—the marvel over the innovations that brought about change.

Point two: We must accept reality. AI [artificial intelligence] is already part of life, and it has been for some time.

From the labyrinthine digital systems that use algorithms and strive to prevent credit card fraud (by instantaneously checking a user’s purchase against his or her frequently bought items) to sites like Amazon that suggest the buyer might be “running low” on something, AI is already embedded.

Of course, the fundamental concern about AI is that it will not only be in the mix but also eventually set the parameters of the mix and ultimately determine what gets attention. In other words, algorithmic independence will enable AI to take over all things.

Worries over rogue technology have been expressed for more than one hundred years. See, for example, Karel Capek’s 1920s play Rossum’s Universal Robots (R.U.R.).

It’s impossible to read print or web sources on any day without seeing some concern expressed about where AI will take the world. Concern comes because algorithms planted with the seeds (subroutines) of malicious activity might take off and go rogue.

Yes, it could happen. Thus, the pervasive commentary ensues on how to deploy AI only ethically and safely—good goals, but about as achievable as ensuring a wheel never falls off a conveyance.

But is AI more risky than other innovations? We don’t know. But in the last century humans made nuclear weapons without any assistance from AI.

Calls to manage AI for good come from innovators and government officials. A common thread to their approach usually begins with the impossible: absolute truth must be at the core of algorithms.

Given humans have never managed to achieve such a goal outside the AI sphere, it’s doubtful it will happen now. Moreover, the epistemological consideration of how we know what we know—and whose truth prevails—will continue to be part of change, including change powered or enabled by AI.

As everyone tries to sort through what’s going to happen for good or ill—and really, like all else, time will tell—the integration of AI into society continues apace. And at a rapid pace.

Artificial intelligence is already integrated into industry, playing a role in machining processes, distribution logistics, etc., and its reach will continue to grow. Thus, it’s not a

matter of mulling over concerns while we await the first impact of AI, but instead it’s a matter of successfully meshing ever-more-present AI with the needs and pursuits of all elements of society.

Below two members of our industry share their thoughts about AI’s impact. We can characterize their perspectives— each from a unique vantage—as resoundingly optimistic.

HONING EFFICIENCIES

Built into the quest for excellence is the commitment to surpass the best result to date. AI is a significant tool in the quest.

“Assessing the impact of artificial intelligence, AI, on your business, particularly the pressure washer industry,

ROSS EXPLAINS,

“THE HUMAN ELEMENT IS STILL NECESSARY TO PROVIDE THE EXCEPTIONAL CUSTOMER SERVICE AND PRODUCTION QUALITY THAT WE TAKE PRIDE IN HERE AT OUR COMPANY.

THE ABILITY TO REFER

TO PREVIOUS WORK EXPERIENCE AND CREATE CONNECTION WITH CUSTOMERS IS PARAMOUNT TO SUCCESS IN THIS INDUSTRY, AND AS AI EVOLVES, APPROPRIATE INTEGRATION COULD CREATE INTERESTING ADVANCEMENTS IN THAT PROCESS.”

involves understanding both general applications of AI in small businesses and specific advancements,” says Gus Alexander, CEO of FNA Group in Pleasant Prairie, WI. He adds that there are discernable ways in which AI is influencing small businesses in the pressure washer industry.

What are the ways? Alexander names four: operational efficiency, marketing and customer engagement, decisionmaking processes, and automated systems.

Operational efficiency has a wide scope, encompassing all dimensions of a business. “AI-powered automation can substantially increase productivity, giving small businesses a significant competitive edge with immediate recognition for the proper direction you should head against larger, more sophisticated competitors,” says Alexander.

And the information retrieved about where to head applies throughout operations. “It is important in manufacturing

process platforms, distribution, and logistics,” explains Alexander.

Good products sell themselves. That’s the adage, true in part because bad products perish. Yet with so much persistent outreach to prospective customers via multiple channels, a competitive business must engage with customers.

“Small businesses have adopted AI, citing improved performance in marketing and communications,” says Alexander, thus, proving its utility in marketing and customer engagement.

Certain decisions are easier to make than others. AI can enhance the process of taking in available qualitative and quantitative information and using the information to arrive at a decision.

Yes, the decision maker(s) can simply gather data and sift through it, taking the time needed and doing it well, but going it alone is no longer necessary. “AI can help analyze business data, identify patterns, and

support strategic decisions, enabling small businesses to compete more effectively with larger ones,” says Alexander.

Then, there’s the essence of the business—the tools it provides. The more precise the tools (or services), the better are outcomes achieved. The history of automation is written in doing more with less (including fewer resources and pollutants).

Automated systems are getting another boost thanks to AI. “Advancements with constant refinements in AI and automation are transforming pressure washing tasks,” says Alexander.

“AI-influenced pressure washers can assist in analyzing surface conditions and substructures, which can adjust cleaning parameters in real time,” explains Alexander, “and consequently optimize efficiency and effectiveness of the cleaning tasks.”

The benefits of highly accurate analyses build upon themselves. Among the cascade of plusses are

job quotes that come in exactly as estimated, a reduction in manual work, and lower labor costs.

Where to begin to do all that’s possible with AI? Approach integration and full deployment of AI in business in a systematic way.

Alexander recommends a few guidelines to help with assessing what AI is or is not doing for a business. Among them are to stay current with applicable AI technologies relevant to all parts of business operations.

Knowing what’s available “determines which aspects of your business could benefit from AI integration,” explains Alexander. Also, determine what competitors are doing in the realm, invest in training as well as in AI technologies, and appraise any changes made.

In other words, don’t just assume tapping an AI tool leads to improvements. “Monitor performance metrics,” says Alexander. “Track key performance indicators (KPI)

to measure improvements in efficiency, customer satisfaction, and overall business growth.”

TIME TO DO MORE

There’s one prevailing negative notion about AI involvement in everything. In short, AI will do so much that there will be nothing left to do.

The opposite perspective is that AI will free up more time to do more with the human mind. The positive outlook is the one held by Andrei Ross, Dirt Killer’s content creator at Atlantic Pressure Washers in Linthicum, MD.

“Since I started assuming the role of marketing and social media coordination for our company, I have spent countless hours editing, filming, and promoting our brand on various platforms,” explains Ross. Evolving algorithms mean “it is required to upload on a nearly daily basis to gain and retain viewer recognition.”

For Ross, AI has meant keeping pace with the need for fresh content

but doing so with a smaller investment of hours. It’s a time saver.

“As I am working on a longer form video, I can snap a few pictures of promotion on the topic of interest, give a few keywords, and allow an AI program to make a short video summarizing it all,” says Ross. “This gives me more time to spend perfecting longer content.”

And the key is that the longer content is being developed while the new, shorter content demanded by the digital world audiences keeps flowing.

“AI creations shouldn’t be used to replace the company’s online presence,” says Ross. “But they give us an opportunity to work the algorithms to our favor with less strain on the video creators to rush out content.”

AI is also a great boon to responding to routine queries from customers, explains Ross. A pop-up bot can respond at a website and answer questions that recur. But there’s an important caveat. That is having a human

backup who can be reached if questions are not routine.

“While being a useful tool to ease the workflow of video editors and customer-support representatives, AI is not a full replacement for the humans involved in these tasks,” says Ross. True, there are speed gains and customers can retrieve certain information 24/7.

But there is a “however” to be considered, explains Ross. “The human element is still necessary to provide the exceptional customer service and production quality that we take pride in here at our company. The ability to refer to previous work experience and create connection with customers is paramount to success in this industry, and as AI evolves, appropriate integration could create interesting advancements in that process.”

In fact, no two words sum up the potentially good impact of AI better than the pairing Ross uses: “appropriate integration.” CT

GCE UNDER NEW OWNERSHIP

GCE (Georgia Chemical) in Norcross, Georgia, is happy to announce that as of Jan 1, 2025, it is under new ownership. After 28 years Michael Brown has sold the company to long-time employee Kevin Maxwell. Kevin has been with GCE for the last 15 years and served in many different capacities. Kevin is excited to take up the reins and plans to expand the company’s offerings as well as maintain the long history of quality sales and service that GCE has been known for over the past 50 years. Help us say a warm “congratulations” to both Michael and Kevin. From the entire staff at GCE, we look forward to seeing and hearing from our current and new customers alike. CT

STREAMLINING SURFACE CLEANING INTRODUCING

NEW METHODS FOR EFFICIENT INDUSTRIAL CLEANING

Robotic waterblasting carriers attach to magnetic surfaces, allowing operators to remain safely at ground level while operating the robot through a remote control from up to 100 feet away.
Director of Sales, Jetstream of Houston LLP

High-pressure waterblasting for surface cleaning is not a new concept. Hand lancing is a common option for surface preparation and industrial cleaning applications. However, operators with hand lances often miss spots or can’t clean adequately due to the high amount of precision the job requires. This can result in dirty spots or the operator going over the same area multiple times.

Waterblasting manufacturers have moved forward by leaps and bounds in recent years, bringing the industry into the 21st century by introducing automated methods that have revolutionized industrial cleaning. Automated industrial cleaning options increase safety and offer more efficiency than more traditional handheld waterblasting tools.

AUTOMATED CLEANING OPTIONS

High-pressure waterblasting breaks down dirt, grime, and old paint without damaging the surface underneath. The process leaves surfaces prepped and cleaned, removing everything from rust to old coatings to product residue or even damaged concrete.

Waterblasting can be used on many types of surfaces, even those that are at a significant height. For example, sometimes traditional methods can require crews to climb scaffolding with a waterblasting gun in hand and spend hours directing up to 40,000 psi of high-pressure water at close range, trying to thoroughly clean every square inch of a surface. This method comes with drawbacks. The work is physically exhausting and dangerous, calling for regular breaks to reduce fatigue and keep operators sharp for careful operation.

While there will always be a time and place for hand lancing, new automated robotic carrier systems are revolutionizing industrial cleaning applications. Automated carriers are programmed to move in a specific

Automated waterblasting systems present clear productivity and profitability benefits for industrial cleaning and surface preparation applications, achieving removal and cleaning rates of up to 40 square meters per hour for paint removal jobs.

pattern across metal surfaces so operators can complete a thorough cleaning without any missed areas or unnecessary overlap, ensuring an efficient, productive process. The robotic carriers attach with magnets, allowing operators to remain safely at ground level while operating the robot through a remote control. Some systems feature four-wheel drive, a wide range of motion—both

up and down and side to side—and the ability to drive upside down, allowing use on nearly any magnetic surface. The carriers are connected through an umbilical line to a control panel where an operator directs the robot from up to 100 feet away, significantly reducing the risk of injury from high-pressure water and hoses. Fall-protection lines secure the robot for safety.

THE BENEFITS OF AUTOMATION

While traditional, manual methods may get the job done, at the end of the day—or a few days—they sacrifice efficiency. Automated waterblasting systems don’t need regular work breaks, safety protocol reminders, or training on how to implement best practices. To put it simply, the automated systems ensure continual operation and faster project completion. What’s the impact on the bottom line? Many contractors find that for a cost similar to—or sometimes less than—scaffolding setup, two robots cut their other costs in half. Automated carriers often require half the number of waterblasting units and half the number of nozzles. Four crews can become four operators—one for each robot and pump. Additionally, a smaller crew size and enhanced safety reduces the risk of injury and resulting workers compensation claims. Automated waterblasting systems present clear productivity and profitability benefits. They can achieve cleaning and removal rates of up to 40 square meters (430 square feet) per hour for paint removal jobs. In the surface

Automated carriers are programmed to move in a specific pattern across metal surfaces so operators can complete a thorough cleaning without any missed areas or unnecessary overlap, ensuring an efficient process.

preparation industry, where contractors are paid per square meter, this increases profits by allowing contractors to move onto the next job faster.

To fully realize the benefits of an automated approach to cleaning, it’s important to integrate the robotic carrier into a cohesive system that will maximize the overall efficiency of the job. This includes the pump, connections, nozzles, safety gear, and—for some applications—a vacuum system.

HAZARDOUS MATERIAL COLLECTION

Open waterblasting systems use a swing arm and do not include a vacuum system. This provides benefits in terms of speed and efficiency. This method is cost effective because it doesn’t require a vacuum pump and truck.

Closed waterblasting with a vacuum blast can collects all materials, including the used water along with any paint, debris, or other hazardous material. This leaves behind a completely clean and dry surface, which combats rust and allows for immediate resurfacing. Closed waterblasting also allows the hazardous material to be collected and properly disposed of. Some operations even treat the water to allow safe disposal on site. Closed systems also remove vapor from the air, which improves visibility, especially when operating in an enclosed area such as a storage tank. If considering this option, look for a manufacturer who can offer all aspects for the closed waterblasting system—from the robot to the vacuum to the pump.

POWERFUL PUMP TECHNOLOGY

While the new technology of an automated system might receive all the glory and attention, the fact remains that with any waterblasting system the pump is the heart of productivity. The efficiency of an automated system means little without a pump system that minimizes downtime and matches the robotic carrier in efficiency.

The key to finding the right pump begins with identifying the correct size for the application. When cleaning water scale, coke, ore, or lime from

reactors, storage tanks, or other facilities in steel mills, an operation should look for waterblasting pumps able to push out 10,000–20,000 psi. However, when looking for surface preparation and cleaning for paint, rust, salt, concrete, or marine growth, operators should consider a pump that can reach up to 36,000 psi. For maximum versatility contractors also require a pump that features interchangeable fluid

moving parts and high-pressure water while also providing ease of service.

AUTOMATED SOLUTIONS

Contractors who use automated waterblasting systems experience a boost in their bottom line, especially when they work with a trusted manufacturer. Surface cleaning tasks are far from glamorous, but the right automated tools can make it a far brighter— and safer—experience.

The efficiency of an automated waterblasting system is dependent on a pump system that minimizes downtime and paces the robotic carrier in efficiency.

Automated carriers are programmed to move in a specific pattern across metal surfaces so operators can complete a thorough cleaning without any missed areas or unnecessary overlap, ensuring an efficient, productive process.

quickly and easily convert the pump to different operating pressures to match their full range of jobs.

While maintenance is unavoidable, operations benefit from pumps that allow streamlined service with a simple design and a minimal number of parts. Those that use splash lubrication for oil do not contain an oil pump that can fail and cause a loss in oil circulation. Additionally, pumps that feature oversized roller and journal bearings and a forged crankshaft tend to have a long lifespan and maintenance intervals as long as 500 hours. Valves tend to be the most frequent wear item on waterblasting pumps, so opting for a pump that enables valve changeouts in the field in five minutes or less has a huge impact on productivity. Additionally, considerations should include easy access to internal components and no special tool requirements.

Waterblasting safety doesn’t end where the water flows. Like the carriers they power, waterblast pumps should support safety on the jobsite. Consider pumps that feature a locking rod box that protects the operator from

JETSTREAM OF HOUSTON LLP

Jetstream is a leading global manufacturer of industrial high-pressure waterblasting equipment, parts, and accessories. With more than 45 years of experience in the industry, the company offers expertise in products and solutions for maximizing efficiency and minimizing downtime. For more information: Jetstream of Houston LLP, 5905 Thomas Road, Houston, TX 77041; 832-590-1300; www.waterblast.com; Facebook; LinkedIn; YouTube.

DERC SALOTECH

DERC Salotech operates from two locations in the Netherlands (OudBeijerland) and Germany (Seevetal). DERC Salotech is recognized worldwide as an innovative and leading partner in the high-pressure waterjetting industry. The company’s products include DERC MagTrack robots, magnetic crawlers that are electrically driven and suitable for multi-purpose applications. For more information: DERC Salotech, Jan van der Heijdenstraat; 44, 3261 LE Oud-Beijerland, The Netherlands; +31 186-62 14 84; info@salotech.nl; LinkedIn; Facebook; YouTube CT

HYDRAMOTION UNVEILS TWO GAME-CHANGING CLEANING SOLUTIONS FOR THE COMMERCIAL PRESSURE WASHING INDUSTRY

As of January 2025 Hydramotion, a leading innovator in cleaning solutions, is proud to announce the launch of two new products designed specifically for the commercial cleaning space: LFC-423 Low-Foaming Floor and Surface Cleaner and DC-4023 Heavy Duty Degreaser. Engineered to deliver exceptional performance while prioritizing safety and environmental responsibility, these products set a new standard in commercial cleaning.

LFC-423 Low-Foaming Floor and Surface Cleaner

LFC-423 is a versatile, water-based concentrate designed to tackle various flooring and surface cleaning needs. Key features include the following:

• Low-Foaming Formula—Perfect for use with automatic floor scrubbers, mop-and-bucket methods, and pressure washing

• Eco-Friendly Design—Formulated to be safe for both users and the environment

• Broad Application Range—Suitable for commercial kitchens and other demanding environments, with flexible dilution options to target different soil types and loadings

LFC-423 provides an economical, safe, and effective solution for maintaining clean, professional spaces without sacrificing performance.

DC-4023 Heavy Duty Cleaner/Degreaser

DC-4023 is a powerhouse solution for tackling the toughest grease, grime, and carbon buildup, including on aircraft exteriors. Key benefits include the following:

• Advanced Green Chemistry—Solvent-free and water-based for safety and ease of use, even in enclosed spaces

• Adjustable Strength—Flexible dilution options allowing for custom cleaning solutions tailored to specific needs

• Unmatched Performance—Delivers superior cleaning power while remaining cost efficient

• User-Friendly Formula—No harsh odors, making it safe and comfortable for operators

Both products have been designed with the unique demands of the commercial pressure washing industry in mind. From the eco-friendly formulation of LFC-423 to the heavy-duty cleaning power of DC-4023, these solutions provide unmatched versatility, safety, and effectiveness for professionals whose reputation depends on results.

“We developed these products to give commercial cleaning professionals the tools they need to achieve exceptional results while prioritizing environmental safety and sustainability,” says Bruce Tassone, president at Hydramotion.

For more information, visit hydramotion.us.

Note: Product News submissions should be emailed to jkidder@cleanertimes.com. Please be sure that your product announcement is accompanied by a high-resolution photo of the product. CT

COXREELS ® BIODIESEL REELS

Biodiesel is one of the most common alternative fuels in use today. Chemically named methyl esters, biodiesel is produced from various sources such as agricultural oils (soy, corn, canola, etc.), recycled cooking oil, and animal fats. Due to the reactive nature of biodiesel, consideration of seals and materials is needed when choosing a hose reel and plumbing.

If the biodiesel concentration is B5 or less, the biodiesel will have such a small effect that it will behave exactly as standard diesel where no special considerations are needed. For biodiesel concentrations of B5 or less, Coxreels recommends the use of our standard fueling reels (SHF or TSHF). For concentrations above B5, stainless-steel plumbing should be used with Viton seals and non-sparking pawls. For these circumstances the following Coxreels products are recommended: SHF-N-525-BBN, TSHF-NXXX-BBN, or TSHL-N-635-BBN. In concentrations above B20, Viton seals must be used along with a special hose. The Coxreels® product most suitable for this application is the TSHF-N-620-BBN with the Flexwing VersaFuel hose.

Coxreels has remained steadfast and focused on manufacturing high-quality, professional-grade hose, cord, and cable reels since 1923. Offering a full product line serving the industry in every channel and application, Coxreels takes great pride in designing, building, and supporting all of their products right here in the U.S.A.

For further information on the Coxreels biodiesel product line, contact customer service at 800-269-7335 or visit www.coxreels.com.

WHY SERVE?

Empty hours? Probably not.

In fact, it’s unlikely that anyone has more time than gets easily filled by family, work, and all other activities. Free time is something of a misnomer. It’s more about choices. And about using time well.

Members of the Cleaning Equipment Trade Association (CETA) who serve in governing roles for a term or two gain perspective, make new connections, and broaden skills. They also ensure that CETA’s strong voice for the industry remains perfectly clear and acutely focused.

Never stepping into a role beyond CETA member is something like appreciating the beauty of the forest without looking at the individual trees. There are so many good ways to fill the hours that the idea of serving as a board member or taking on a leadership role in the professional organization might be overlooked.

Pause a bit and look a little closer. Consider not only the contribution to be made to a vital organization but also the professional growth to be realized by doing something extra on behalf of the industry for a year or two.

Here, CETA members who have taken leadership roles tell us

something about their experiences. They also encourage others to follow suit.

Karl Loeffelholz, the current president of CETA and the distributor division manager at Mi-T-M Corporation in Peosta, IA, cites his initial service as a member of the board of directors (2002–2004) as important to his immersion in the cleaning equipment industry. The initial experience gave him a broad understanding of all CETA does for its members.

“My current tenure, spanning from 2021 to 2025 and serving as president in 2025, is marked by greater experience and insight into the industry,” says Loeffelholz. “This time I have a deeper understanding to enhance CETA’s impact and better serve its members.”

What’s Loeffelholz’s advice to fellow members of the association about taking a leadership role? “Serving on a CETA committee or as a board member is a highly rewarding experience,” he says. “The contacts you make and the relationships you build are incredibly valuable, not just from a business perspective but also on a personal level.”

Willingness to serve takes time, but the time spent returns much to the individual who steps forward.

GEOGRAPHIC REPRESENTATION IN LEADERSHIP ADDS TO THE STRENGTH ALREADY BUILT INTO THE ASSOCIATION BY THE MEMBERSHIP, WHICH INCLUDES DISTRIBUTORS, SUPPLIERS, AND MANUFACTURERS. CETA IS A VIGOROUS, COHESIVE VOICE FOR THE INDUSTRY. THE VOICE PROMOTES. IT ENSURES ADHERENCE TO STANDARDS. AND IT HELPS SHAPE STANDARDS BY PROVIDING FEEDBACK FOR REGULATORS AT ALL LEVELS.

“The connections made can lead to long-lasting friendships and professional growth,” explains Loeffelholz. “I believe anyone who has served

would agree that the benefits far outweigh the time commitment.”

Greg Sprunk, the current vice president of CETA, also serves as membership chairman. He is the president of Superior Cleaning Equipment Inc. in Phoenix, AZ, and he has been a member of CETA for about five years.

A great believer in the initiatives undertaken by CETA, he became more involved naturally. In addition to his service, his company has been a platinum level sponsor for PowerClean ®

“It’s a great organization and the only one that directly affects and lobbies for our industry,” explains Sprunk. “Service is a great way to meet people, including vendors, other dealers, and associates, and I have really enjoyed my time and feel that it is worthwhile and rewarding.”

Russ Hess, the regional manager for Northeast USA and Eastern Canada with Alkota Cleaning Systems Inc. in Alcester, SD, served on the board of

the Scholarship Foundation, an independent entity affiliated with CETA, for the first time a decade ago. In 2021 he again became a trustee and currently serves as foundation board chairman.

One word sums up Hess’s reaction to dimensions of serving: enthusiastic.

“I absolutely recommend it,” he says. “It is, unquestionably, a highly satisfying experience to play a role in providing college scholarships for CETA members, CETA members’ employees, and family members.”

With that, Hess wants to remind readers about the recent addition of the continuing education grant program, which awards grants to employers that help them offset the cost of offering training to their employees. “It is truly exciting to play a role in funding education and training of CETA member employees that directly benefits their businesses,” he says.

Hess explains that any member of the association is ready to serve. Special skills and specific experience are not needed. “Please ‘come as you are,’ and I promise you will discover a comfortable, enjoyable, satisfying experience.”

Do you have questions about serving? Hess invites members to contact him to discuss it.

COHESIVE VOICE

Distributors, suppliers, and manufacturers all come together within CETA. They collaborate (even as they compete) on the many issues that confront the industry. Members who serve on the board or committees, or as foundation trustees, act as a combination of managers, shepherds, and catalysts.

Gus Alexander, the CEO of FNA Group in Pleasant Prairie, WI, has been a CETA board member for two years. He currently serves as senior vice president and leads the committee

on CARB/SORE; the California Air Resources Board (CARB) is the entity that developed the small off-road engine emission rule known as SORE.

In addition to executive board service and committee work, Alexander has been a part of the group developing the CPC-100 standard, a standard that aims to ensure consistent parameters for evaluation of pressure washers across manufacturers. He says the opportunities he has had to network and collaborate with others who are leaders in the industry on behalf of advancing common goals have been important to him. Alexander offers some advice for others in the industry who are considering serving the organization, as well as being a member of it. And that is to appreciate the many positives that derive from the serious work being done.

“CETA provides a platform to have a direct impact on the industry, from shaping standards and best practices to influencing policy and regulations,” explains Alexander. He adds that in a leadership role a member helps advance the association’s goals in a direction that benefits member groups as well as the contractors and consumers served by the industry.

“Being part of our respected trade association adds credibility and visibility to your personal brand and organization,” says Alexander. The visibility and track record established by serving “can open doors for future leadership positions or professional and business opportunities.”

There is a time commitment attached to service. It is important to understand that it can be significant during peak periods, says Alexander.

All valuable endeavors require a commitment of time, of course, but those with “a passion for advancing the industry can expect a gratifying experience,” explains Alexander.

What would Alexander say to a CETA member who is considering taking a leadership role but is a bit

unsure about whether to do so? “Speak with current or past members who are serving or have served to get some sense of the responsibilities and rewards.”

CETA grows because of its diversity. So does the industry. And so do the participants.

Geographic representation in leadership adds to the strength already built into the association by the membership, which includes distributors, suppliers, and manufacturers.

CETA is a vigorous, cohesive voice for the industry. The voice promotes. It ensures adherence to standards. And it helps shape standards by providing feedback for regulators at all levels.

Responsibilities and rewards— that’s a good way to sum up the balance in board and committee service. Interested? Contact the CETA office (info@CETA.org) to get started along the path CT

CHOOSING THE RIGHT SEALANT

by Diane M. Calabrese

Aserious and sustained polar vortex brings to mind so many things, such as sealants.

There’s nothing like a period of extreme cold—moisture with just enough thawing for water to form, penetrate cracks, and freeze; incessant wind; and abundant chemicals on pavements—to put sealants to the test. Thus, while many thoughts turn to the causes of the polar vortex or its implication for the day-to-day of life (e.g., school closures, heating bills, and water main breaks), a few reflective sorts mull over the last sealant applied.

Choosing the right sealant begins with knowing the substrate—its virtues and its vulnerabilities when standing up to the elements. Fortunately, manufacturers and distributors of sealants provide selection help.

Most important is identifying the primary purpose of the sealant. Jane Doe in Fargo might want to protect her brick patio while John Smith in Brownsville might want to protect his wooden deck.

Sealants are specific to not only the task but also to the environs in which they will be used. Thus, choosing a one-size-fits-all, without a bit of luck, will not be the best way to go.

“A sealant is a product that applies a barrier to a surface that at minimum sheds moisture and does not allow it to penetrate that surface,” says Linda Chambers, brand and sales manager at GCE/Soap Warehouse Brand in Norcross, GA. Methods of formulation differ.

Understanding the formulation of a sealant is essential to determining whether it is the best choice for a substrate. Some sealants are water based, explains Chambers. Some use a solvent other than water.

Moreover, says Chambers, some solvents penetrate the substrate. In addition, some solvents are formulated to repel more than moisture; they can repel salt and oils.

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Composition of a substrate can make it a challenge to seal. “Surfaces that are extremely dense make it difficult for the sealant to penetrate or adhere to that surface,” says Chambers. “The more porous or rough the surface is, the easier it is for the sealant to attach or penetrate, even without additional penetration properties of the product.”

Candid conversation with an expert representative of the sealant manufacturer or distributor is the best way to identify the right sealant. “Understand-ing what the customer’s desires and expectations are for the surface and its intended use is the goal,” says Chambers.

“Sometimes what the customer wants to achieve is not possible or safe to give them,” explains Chambers. “For instance, a customer wanting a travertine pool deck to have a high shine.”

Travertine, a limestone often harvested around mineral springs, has beautiful patterns, which understandably an owner wants to highlight. It is extremely porous, and on a pool deck its subtle roughness prevents the deck from being too slippery.

“Putting a high-gloss poly finish on travertine would make the pool deck a safety hazard when wet, which it will be when in use,” explains Chambers. Experts on sealants know how to balance the benefits of sealants with the optimal match for a surface.

“We have heard of cars not being able to climb up or actually sliding down a driveway once it has rained or has snowed

after a high-gloss sealant application,” explains Chambers. Again, seek advice on a sealant match and heed it.

Contractors have multiple reasons for wanting the outcome of a sealing project to be excellent. They want a customer to be pleased with the result, of course. But they also want to be sure that while aiming to protect a substrate they did not introduce a slip-and-fall hazard for a property owner.

PRACTICAL MEETS POSSIBLE

The longest-serving sealant may differ from the sealant that provides the exact hue a customer wants. Just as with every other choice in life, having everything is almost never an option.

A customer in search of a sealant should be able to cite his or her priority. It might be, “I want to fortify this concrete pad so that it resists cracking (and crumbling).” Perhaps the pad can be a bit slippery when wet because no one stands on it, given the pad serves only as a place for trash cans to stand.

Be honest about needs. Then, get advice from an expert, even if the expert relays the information through a digital channel. Avoid guessing after quick reading of product labels.

The word seal derives from a 15th century French word that was used in many contexts just as our English “seal” can mean to fasten or close a gap. The Latin root converges with the wax mark (often containing an image) on a document.

With a sealant, what we want is something much more permanent than “sealed lips,” but we know that nothing lasts

in perpetuity. How can a choice be made that results in the best of the possible?

Really know the substrate, says Missy Ordiway, business development manager at Deco Products Inc. in Denver, CO. “The first step in selecting the correct sealant for a substrate is to identify the type of substrate you are sealing.”

Identify that “type” in all its dimensions. “This involves understanding the material’s composition, condition, and specific characteristics,” says

Ordiway, and she shares a few examples of the variants of characteristics.

Start with material type. “Determine whether the substrate is concrete, asphalt, natural stone, pavers, brick, or another surface,” says Ordiway. “Different materials have different porosities and chemical compatibilities that dictate the type of sealant needed.”

Then, move to the surface condition.

“Assess the substrate for cracks, efflorescence, stains, moisture levels, or

previous sealant applications,” says Ordiway. “This helps determine whether additional prep work—for example, cleaning, stripping, or repairs—is required before sealing.”

Finally, evaluate the environmental factors. “Consider the exposure conditions the substrate will face, such as UV exposure, freeze-thaw cycles, traffic, or exposure to salts, chemicals, or moisture,” says Ordiway. “These factors help narrow down a sealant that offers the necessary protection.”

Ordiway tells us that the time to consider aesthetics is after the thorough evaluation of the substrate. “Once the substrate is identified, and its conditions are evaluated, you can select a sealant that aligns with the material’s needs and desired finish—for example, matte, gloss, or natural appearance.”

SOLID AS A BRICK

Give and take with the environment is the essence of certain construction materials. Most substantial among them are brick and framing lumber (genuine lumber, not particle board of any kind). Proceed with extra care when considering applying a sealant to the substrates that have long stood up to the give and take of interior and exterior conditions of structures. In some instances, applying a sealant cuts off the exchange and leads to trouble.

Because of its commitment to maintaining and preserving historic structures, the U.S. General Services Administration (GSA.gov) has commissioned and summarized an enormous amount of research on best practices for protecting substrates. For contractors, in particular, the GSA’s guidance on topics such as “Sealing or Painting Previously Sand-Blasted Brick Masonry” is a good place to get a quick grounding in what to do/not do.

GSA’s recommendations cover everything from water-based and solvent-based sealers, storage and handling, and application tools to relevant environmental regulations. GSA’s advice makes an excellent companion to expert advice from representatives of manufacturers and distributors CT

SUCCESSFUL AND AFFORDABLE FUNDING

DOs AND DON’Ts

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D

espite the economy and the reluctance of many lenders to loan money, today almost every pressure washer business can secure needed—and affordable—funding. However, regardless of why those funds are needed, finding a willing lender requires a strategy for avoiding potential pitfalls.

Obviously a pressure cleaning business owner seeking to borrow faces many challenges, not the least of which is the higher cost of that funding. That means knowing both the cost of that funding and the terms that might be imposed by the lender.

THE COST

Finance professionals have long suggested that a loan should be matched with the cost of the asset purchased or needed. But in order to determine the cost of a business loan, the key is the annual percentage rate (APR). The APR takes into account the interest rate, any additional fees associated with the loan, and the repayment terms. The result is the total cost of the financing over its lifetime.

A basic calculation of interest involves only three factors. P x R x T = simple interest, where P = principal loan amount, R = annual interest rate, and T = loan term in years. Compound interest is more common for most business loans. That means the pressure washing business pays

interest on the principal loan balance plus any previously accumulated interest. The formula for calculating the total cost of a loan with compound interest is as follows: P x (1 + R/N) [number of times interest is compounded each year—typically 12 when making monthly payments] x T (loan term in years) = A (total cost of loan).

DON’T OVERLOOK THOSE TERMS AND FEES

In addition to the stated interest rate, other factors impact the cost of a business loan. There are often, for example, loan origination fees, those one-time charges imposed by lenders when the loan is approved.

There are also prepayment penalties incurred if the loan is paid off early, collateral requirements mandating that the value of assets pledged as security for the loan will remain within certain parameters or impact the interest rate, the pressure cleaning operation’s credit score (which can lead to lower interest rates), and the length of time for repayment (with longer terms generally resulting in higher total loan costs).

DEFINING THE TERMS

In general the terms of a loan should be matched to the life of the item being financed. If the operation is financing accounts receivable, using a line of credit that must be repaid every year is advisable. When financing

equipment, the life of the loan should not, as already mentioned, be longer than the expected life of the equipment.

Financing equipment usually means the loan shouldn’t be for a period longer than the expected life of the equipment, which can vary. Construction equipment and other heavy- duty equipment can last a long time while a pickup truck used on unimproved roads might not

make it to seven years. Paying off a loan on a truck being junked doesn’t make sense, nor does getting a two-year loan on a short-lived asset that might leave the operation short of cash for other financing needs.

SHOPPING FOR FUNDS

Many pressure washers are finding it more difficult to find needed funding, making it imperative to

start the search early. Avoid waiting until purchasing an item is necessary or existing debt requires refinancing. Lenders may question the business smarts of a pressure washer desperate for a loan.

Even in today’s economy, every business has been exposed to the ads for easy loans. However, before signing up for one of those small loans, keep in mind that it might prevent the operation from obtaining other types of financing or credit. After all, no lender likes to be second in line, especially with a borrower with limited equity.

Thinking outside the box (i.e., other than banks and other financial institutions) can mean seeking needed, affordable funding by applying for Small Business administration (SBA) guarantees, seeking equipment financing for loans secured by the equipment being purchased usually with favorable interest rates. Pre-sales such as selling products or services in advance can generate upfront capital. And, then there are “grants.”

FREE BUT WITH A CATCH

Yes, there is such a thing as “free” money that doesn’t have to be paid back. Grants are offered by the government, private companies, nonprofits, and community organizations in return for hiring labor from specified groups, moving to or expanding in a specific area, etc.

Sone of the best sources of assistance—and in many cases, funding—are the many state, regional, and local economic development agencies. There are nearly 12,000 economic development groups in the U.S. whose purpose is to provide economic growth and development in the areas they serve.

Many of these programs are looking for businesses with proven track records. The state, regional, and local agencies are willing to help them expand their sales, which in turn will help expand the tax base as well as increase employment.

While these options can be more accessible than traditional conventional or bank loans, the owner of a pressure cleaning business might also consider getting friends or family to invest in the business, possibly with flexible repayment terms.

KEEPING IT IN THE FAMILY

It is wise for every business owner to have at least some personal funds at risk since that shows

other potential lenders or investors that the owner is committed to the success of the business. The most basic option, and frequently the most affordable, uses personal or family funds to finance the business.

So-called “bootstrapping” can involve personal investment by the founders, their family, and friends, and/or the owners foregoing salary. Unfortunately, our tax laws make self-funding a touchy—and complex—strategy.

Whenever a loan is made between related parties, or when a shareholder makes a loan to his or her incorporated pressure cleaning business, our tax laws require a fair-market interest be included. If not, the IRS will step in and make adjustments to the belowmarket (interest) rate transaction in order to properly reflect “imputed” interest. How big the tax impact depends on the effect of added interest income to the lender and the bite of an offsetting interest expense deduction felt by the borrower.

Don’t forget those loans between related parties require documentation. The interest paid on a relatedparty loan is tax deductible and treated as income to the recipient. Repayments of the principal are, of course, nontaxable.

BEWARE

Many bankers are worried about the condition of loans made on commercial properties, fears that add to the problem of finding that affordable, needed capital. Pressure cleaning operations with a mortgage or other financing on their showroom, shop, warehouse, or offices, are increasingly becoming embroiled in this worsening commercial loan situation. Fortunately, it can often be overcome with better collateral and/or with a borrower showing a better financial position.

All too often a loan agreement will contain a provision, an “acceleration” clause, that says the entire amount of borrowed funds will be due should the borrower fail to meet certain requirements. Missing four consecutive payments is just one such covenant. Obviously, it is important to be on the lookout for this and other draconian provisions in every loan and lease agreement.

Don’t forget “loan forbearance.” Every borrower should have a clear picture of when forbearance will end and what the lender intends to do at the end of the period. While there is no standard procedure, some lenders want delayed payments

made up in a single payment, some will modify and extend the loan with minimal paperwork, and others will treat it as a refinancing. Unless the operation has sufficient cash to handle any contingency, planning to deal with potential situations can avoid expensive surprises.

Above all, avoid credit card debt. Maxing out credit cards means facing a rate of interest far higher than any other source. The average rate on credit card purchases may be about 15 percent with the rate for cash advances being over 20 percent today.

On the other side of the equation, a business extending credit to customers to generate sales should be careful. A number of equipment dealers and other businesses have been extending credit to customers on a long-term basis. While shortterm credit (30 or 60 days) is fine and can be useful in generating sales, extending long-term credit significantly increases the risk.

SUCCESSFUL STRATEGIES

Things go a lot easier when potential lenders, suppliers, and partners can decide to take a risk based on a pressure washing operation’s credit history and capability of repaying obligations. With strong business credit, a business can often borrow at a lower cost, with more favorable terms—even in today’s economic climate.

In fact, many small businesses with good business credit have discovered it is possible to get loans without an onerous and oftenembarrassing personal guarantee.

Obviously, financing the growth of the business is a complex affair. Funding to help grow and expand the pressure cleaning operation is, however, widely available to those pressure washers willing to do their homework. Comparison shopping for lenders, rates, and terms is strongly recommended CT

TROUBLESHOOTING

PUMPS

Pumps get all the blame. Okay, not all, but they often become the first suspect, especially when the person doing the troubleshooting is the opposite of a pump expert.

For example, a solar-powered pump in a little pond stops running. Detach, clean algae from the filter, reconnect, and orient the solar panel to full sun, and then you get some action but not much. The long (real) story short is that the pump worked, but the panel had gone bad. Solar panels do not last forever.

Let’s say it is the pump, though. How do you begin to (safely) troubleshoot? We asked a few questions to three experts on pumps. Some nuggets of what they tell us are as follows:

First, person A may hear something that sounds like a knocking rod while person B may be reminded of marbles clattering, but whichever way the sound registers in the brain, it’s time to pause and evaluate the pump.

Second, attend to all of the easy stuff—starting with routine maintenance—but also keeping kinks out of hoses, using a clean water source, and orienting filters correctly, and the pump will serve as designed.

Third, pump manufacturers and distributors offer abundant information about their pumps such as their designs, functions, and maintenance. Use it. Never guess.

Fourth, by checking the filter first, this writer did something correctly when her solar-powered pump stopped working.

EXPERT ADVICE

Our three respondents are Adam Leyendecker, Inside Sales/Customer Service Manager at Valley Industries—Comet Pump®, Paynesville, MN; Derek Majewski, CFPS, Marketing & Business Development Specialist, Cat Pumps Corporation, Minneapolis, MN; and Robert Piedade, Director of e-Commerce, A.R. North America Inc., Fridley, MN.

Cleaner Times (CT): Is there a noise, odor, or other sensory cue that should signal danger and immediate cessation of pump use?

Leyendecker: If the pump needs maintenance, there can be several factors that can make you aware of what needs to be done. Factors include visual, audible, and olfactory.

Visually, there can be leaks under the pump to make you aware of a leaking water seal. Or there can be a milky white or gray color to the oil indicating a leaking water and oil seal. Or there can be water/oil coming out of the breather plug indicating several internal issues.

Audibly, the most common symptom is a sound coming from the check valve chambers on the front of the pump. This usually indicates a stuck or broken check valve. Another audible clue is a grinding or banging noise coming from the crankcase of the pump. This can be caused by a bearing or connecting rod failure, and there could be a surging sound coming from the motor. This sound can indicate several things, but the most common is a stuck valve.

Odor—If there is an odor coming from the pump, there needs to be an inspection. An oil smell can indicate an oil/water mix. A burning/ smoking smell can indicate low oil in the crankcase. A melting rubber smell can indicate the pump being run without water.

Majewski: One significant safety concern when operating a high-pressure pump is excessive pressure. A pumping system should always have a primary pressure control valve, such as an unloader or regulator, and a secondary valve, like a relief or pop-off valve. These valves protect the operator and the pumping system from over-pressurization by relieving water once the pumping system reaches the set pressure point. If these valves are not

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functioning correctly and the operator notices an increase in pressure above the normal operating range, they should stop the pumping system immediately.

Continuing to operate under the conditions just described can lead to further pressure buildup, potentially causing damage to the pump, the operator, or anyone else nearby if a part of the system fails due to over-pressurization.

Piedade: Two examples are cavitation and an unloader not unloading on a

gasoline engine. Cavitation caused usually by a lack of water or air entering the pump will give a rod-knock sound— banging—as if coming from the pumpdrive end. So, if you close the spray gun and do not notice a change in the engine’s tone, odds are the unloader is regulating and not unloading. The danger in this is the bypass water is being pinched and will have high friction going through the ball and seat of the unloader, and the water will have a very rapid temperature

increase (i.e. 70 degrees F to 145 degrees F in as little as 45 seconds). Over a short time, pump damage will occur.

Another way to tell if the unloader is not unloading is if you have a pressure gauge in the head of the pump and release the spray gun trigger. When the trigger is released, the gauge pressure should drop to about 80 psi.

CT: Is there one issue with a pump that is so minor that any pump user should be able to identify it as a problem and resolve it?

Leyendecker: One of the most common calls is “low pressure,” which can be caused by many factors, but the most common is a stuck valve. It can be caused by many things, like hard water deposits, chunks of rubber from the garden hose getting pulled into the pump, or parts of the seals moving into the valve chambers. These can easily be resolved in most cases by taking the valve cap off each chamber and cleaning it out and putting it back together. Most of the time the valves don’t even need to be replaced.

Majewski: One common pumping issue that is easy to identify is cavitation, which can occur from a restricted inlet or a small air leak on the inlet. Cavitation can present itself as a knocking noise that may sound like a bag of marbles in the drive-end of the pump.

The damage from cavitation is caused by small micro-implosions from instantaneous changes in pressure while the plungers are reciprocating. It can damage the surface of the plungers, valves, seats, and more of the pump with continued operation.

If the operator hears a knocking noise, the best action is to review the entire inlet section of the pumping system from the water source to the pump’s inlet. Things to look for include a clogged inlet filter, sticking check valves, kinked inlet hoses, or fittings that may have come loose and are allowing air to be sucked through the threads. After reviewing the inlet, allow water to flow through the pump to remove air pockets.

A common issue with pressure washers is sudden and intermittent pressure loss. Many gas-engine pressure washers

feature an easy-start valve designed to relieve pressure in the pump, making it easier to start the engine. However, this valve can often become stuck in the open position, causing it to continuously bypass and prevent pressure from building up. Tapping on the easy-start valve with a hammer or wrench can often free the internal ball. If that doesn’t work, disassembling and cleaning the valve can free the ball, allowing the pressure washer to function again.

If the operator observes water leaking from the pump, the most common issue is worn or damaged pump seals. This leak is often accompanied by low pressure, which occurs when water leaks internally past the seals. To resolve both the leak and low pressure, it is usually necessary to replace the seals with a new seal kit. Additionally, during maintenance, it is important to inspect the other components inside the pump and replace any essential parts as needed.

Piedade: A plugged/dirty inlet filter is one minor issue. Most pressure washers use cone-style inlet filters. Most garden hoses lie in dirty conditions, and the operator rarely flushes them before connecting them to the pump.

The other issue with cone filters is they can be installed backwards. The proper way is with the point of the cone towards the feed hose. Proper orientation allows any dirt that enters the system to wash down the side of the filter.

CT: Does your company offer easily accessible guidance for a contractor who wants to troubleshoot pumps?

Leyendecker: Troubleshooting and breakdowns can all be found at our company website under the support tab. A customer support team takes calls for those with additional questions.

Majewski: The service and training section at our website includes FAQs, troubleshooting guides [including those specific to pressure washers], service videos,

and informative whiteboard sessions videos. Technical support specialists can be reached via phone and email.

Piedade: Our website offers immediate links to technical support—troubleshooting, manuals, parts breakdowns, and contacts for how we can assist you.

SUSPECT ROUNDUP

Don’t suspect any one thing. Suspect everything. (Follow the dictum of Inspector Clouseau in A Shot in the Dark (1964) who declares, “I suspect everyone, and I suspect no one.”)

As bumbling a detective as Peter Sellers’ Clouseau character was, he got the procedure correct. A detective—or a troubleshooter—must try not to be thrown off the true culprit’s trail.

Troubleshooters are open to all clues about what’s happening or not happening. A tweak, such as straightening a kinked hose, may be all that’s needed so that a pump quietly purrs again. But always verify that operational norms—e.g., pressure—are back.

Reliable pumps are a must in pressure washers. If a pump falters or fails, the machine it supports cannot be used, and a contractor sustains a loss of time and money.

Manufacturers and distributors are true partners with contractors in our industry. They do everything they can to ensure contractors can get the maximum life and top performance from the pumps they make and sell, respectively. That includes sharing the maximum amount of information on design and function. Take advantage of the information.

And as an end user, be a good detective should the need for troubleshooting occur. Don’t jump to the conclusion that it’s the pump. Consider all the suspects.

Although the pump may be the suspect, it is sometimes not the culprit when shimmies, sounds, or odors signal something has gone amiss. Troubleshooting has a lot in common with detective work. The place to

begin is by being open to all possibilities with a commitment to assess a situation in a methodical way and without jumping to conclusions.

Optimally functioning pumps are second only to available water when there is serious work to be done. As we write, there are pumps, but there is insufficient water to fight the fires in Los Angeles County.

Water itself has a role to play in generating the pressure needed. Water mains break, water towers topple, and utility workers accidentally sever lines. Still, as long as there are abundant water resources available and reliable pumps (and pumping systems), things can be made right.

In the big scheme of things, when end users work with distributors, and manufacturers in our industry work collaboratively to demonstrate how maintenance gets done—and gets done well—they are setting an example. A good example, which everyone in industry, commerce, and society should be setting. CT

ZONE 1

American Waterworks, Inc. 13250 Weidner St. Pacoima, CA 91331 818-252-0706

www.americanwaterworks.net

Custom trailer system sales & service.

Nor Cal Pressure Washer Equipment

250-G S. Maple Ave. S. San Francisco, CA 94080 (866) 554-6601

www.norcalpressurewash.com

Hydro Tek Sales & Service, Industrial/Commercial.

Pacific Bay Equipment 609 G Street Modesto, CA 95354 (209) 578-3925/fax (209) 578-3120

www.pacificbayequipment.com

SF Bay area: 28301 Industrial Blvd. Hayward, CA 94545

ZONE 4

Pressure Systems, Inc.

1646 E. Jefferson Street Phoenix, AZ 85034 (602) 253-9579

www.pressuresystemsinc.com Experience Makes a Difference. Working With Water & Finding Solutions Since 1965.

Superior Cleaning Equipment

4422 E. University Dr. Phoenix, AZ 85034 602-257-1357 sceclean.com

ZONE 5

American Cleaning Systems 5261 W. 42nd St. Odessa, TX 79764 (800) 205-7797

www.amcleaning.net

Pressure Washers, Soaps, Degreasers, Hot Shot

Alklean Industries, Inc. 2111 Catalina Dr. Pasadena, TX 77503 (281) 479-5966 www.alklean.com

Hotsy, Mi-T-M, Hydro Tek, Alkota, KEW, Alto, plus many more. POWERWASH.COM 2313 Cold Springs Rd. Fort Worth, TX 76106 (800) 433-2113 www.Powerwash.com

Pressure Washer Sales & Service, Parts, Chemicals. River City Pressure Cleaning Equipment 7306 NE Loop 410 San Antonio, TX 78219

(888) 889-WASH (9274) www.rcpce.com

Industrial Pressure Washer Sales, Service, Parts, Detergents, & Diesel-Powered Equip. Available.

Sellers Sales Co. Inc. Pumps & Equip 1904 So. Loop Drive Waco, Texas 76704 (254) 754-5761

info@sellerspump.com

Cat Pumps dist for 50 years. Pump Sls/Parts/Repairs/Cstm Built Pump Pkgs

ZONE 6

AaLadin Central Pressure Washers & Supplies 2339 East Front Street Kansas City, MO 64120 (816) 221-1007

www.aaladincentral.com

Aaladin Elite Dist. Sales, Service, Parts, Soap for all brands. Chappell Supply & Equipment

• CETA Certified Distributor 6509 W. Reno Ave. Oklahoma City, OK 73127 (405) 495-1722

service@chappellsupply.com

1-Stop-Shop for Industrial Cleaning Equip. Needs.

KO Pressure Supply 2950 E. Division

Springfield, MO 65803 (888) 301-3005

www.kopressuresupply.com

Quality Parts, Equipment, Chemicals, and Service.

ZONE 7

Omega Industries, Inc. 11317 W 47th St. Minnetonka, MN 55343 (952) 988-8345

http://omegaindustriesinc.com

Sayers Wash Systems 21020 Cambodia Ave. Farmington, MN 55024 (800) 456-9840

www.SayersWashSystems.com

Servicing Virtually All Brands of Pressure Washers.

ZONE 8

Michigan Power Cleaning 2101 Palmer Avenue Kalamazoo, MI 49001 (269) 349-3656

MichiganPowerCleaning.com 35y+ Parts/Service Cat General Hydrotek and Other Brands.

ZONE 9

Pressure Washer Supply Center 480 Hylton Rd. Suite D Richmond, VA 23238 804-708-9851

pressurewashersupplycenter.com

Commercial Pressure Washer Sales, Service, Parts, Chemicals & Repair. Pressure Washer Supply Center 110001 Houser Dr. #13 Fredericksburg, VA 22408 (804) 708-9851

pressurewashersupplycenter.com

Commercial Pressure Washer Sales, Service, Parts, Chemicals & Repair.

ZONE 10

American Water Works East 3000 Nuzzo Ln. Conway, SC 29526 843-399-1055

www.americanwaterworks.net

Delco of Knoxville 6675 Clinton Hwy Knoxville, TN 37912 (865) 938-4486

Sales. Parts. Service. Rentals. Etowah Chemical Sales & Service

• CETA Certified Distributor 1706 Rossville Ave. Chattanooga, TN 37408 (423) 756-5763

www.etowahchemicals.com

Quality Chemical & Equipment Solutions Since 1980.

Etowah Chemical Sales & Service

• CETA Certified Distributor 5720 A Middlebrook Pike Knoxville, TN 37921 (865) 584-7477

www.etowahchemicals.com

Quality Chemical & Equipment Solutions Since 1980.

ZONE 11

Etowah Chemical Sales & Service

• CETA Certified Distributor 878 Davis Dr. (Atlanta) Conyers, GA 30094 (770) 760-7031

www.etowahchemicals.com

Quality Chemical & Equipment Solutions Since 1980.

Etowah Chemical Sales & Service

• CETA Certified Distributor 206 5th Ave. SW Cullman, AL 35055 (256) 734-1208

www.etowahchemicals.com

Quality Chemical & Equipment Solutions Since 1980.

Etowah Chemical Sales & Service

• CETA Certified Distributor 7688 Spanish Fort Blvd. (Mobile) Spanish Fort, AL 36527 (251) 621-1901

www.etowahchemicals.com

Quality Chemical & Equipment Solutions Since 1980.

Etowah Chemical Sales & Service

• CETA Certified Distributor 3521 Richard Arrington Blvd. Birmingham, AL 35234 (205) 323-6441

www.etowahchemicals.com

Quality Chemical & Equipment Solutions Since 1980.

Etowah Chemical Sales & Service

• CETA Certified Distributor 2618 Forrest Ave. Gadsden, AL 35904 (256) 547-7527

www.etowahchemicals.com

Quality Chemical & Equipment Solutions Since 1980.

Etowah Chemical Sales & Service

• CETA Certified Distributor 1624 ½ Hamilton Road LaGrange, GA 30240 (770) 668-6319

www.etowahchemicals.com

Quality Chemical & Equipment Solutions Since 1980.

GCE, Georgia Chemical Equipment 1580 Beaver Ruin Road Norcross, GA 30093 (770) 921-0397; (800)762-7911

https://georgiachemical.com

Sales, Service, Chems, Rentals Repairs on Nat Brands. North Georgia Airless 2126 Hilton Drive Gainesville, GA 30501

(770) 532-4442

www.NorthGeorgiaAirless.com

Trusted Sales, Rental, Parts and Repair Center.

Power Cleaning Equipment, Inc. 5020 Hwy 157 Florence, AL 35633 (800) 423-8605

joe@power-cleaning.net

Full-service P.W. Dist & Chem. Mfg. (TN also)

ZONE 12

Faitella Enterprises

• CETA Certified Distributor Ft. Pierce, FL (800) 874-0607

www.faitellaenterprises.com

Since 1976, Sales & Service at Your Location or Ours.

Florida Pressure Washing Equipment & Supplies 671 Progress Way Sanford, FL 32771 (407) 688-4532

www.floridapressurewashing equipment.com

Mi-T-M Dist. Seal´nLock, PW Sales, Service, Parts.

ZONE 13

ETS, Equipment Trade Service Co. Inc. 20 East Winona Ave. Norwood PA. 19074

(610) 583-7657

www.etscompany.com

All PW’s! Sales, Repairs, Rental, Parts, Chems, Since 1970. Hydro-Spray 2928 Washington Avenue Clearfield, PA 16830 (800) 528-5733

www.hydrospray.com

A full-service car wash & pressure wash equip provider. Kepner Equipment, Inc. 2365 Firehall Rd. Canandaigua, NY 14424 888-895-2632

www.kepnerequipment.com

Helping You Clean Up Your Act Since ‘92! Sales, Service, Detergents Portage Power Wash 814 736-6288 217 Main St. Portage, PA 15946

www.portagepowerwash.com

We are a family-owned business that has over 40 years of experience.

ZONE 15

PSC Pressure Systems Company, Inc. 3300 Steeles Ave. W Concord, ON, L4K 2Y4 www.pscclean.com (800) 246-9689

Manufacturing, Sales, Parts and Service, since 1969.

ACCESSORIES

Accessories: Schedule 80 Aluminum Wands, cut & threaded. Call for price, 800-874-0607. PA SpA: +39 0522 623 611; www.pa-etl.it. Steel Eagle: 800-447-3924; www.steeleagle.com.

ACCESSORIES AND PARTS

Barens, Inc.: 800-676-0607; www.barens.com.

ASSOCIATIONS

CETA: 800-441-0111; www.ceta. org.

PWNA: 800-393-7962; www. pwna.org.

BURNERS

R.W. Beckett: 440-327-1064; www.beckettcorp.com.

Wayne Combustion Systems: 260425-9200; waynecombustion.com.

BUSINESS FOR SALE

CAR WASH

J.E. Adams Industries: 319-3630237; www.jeadams.com.

Kleen-Rite: 717-684-6721; www. kleen-ritecorp.com.

CHEMICALS

Etowah Chemical Sales & Service: 800-848-8541.

ITD Chemical: 800-472-1233; www.itdinc.biz.

COILS

Coils-R-Us: 479-549-3880; www. coils-r-us.com.

Farley’s Inc: 800-522-COIL; www. farleysinc.com.

EQUIPMENT

Aaladin Industries: 605-356-3325; www.aaladin.com.

American Washall: 833-645-4275; AmericanWashall.com.

BE Pressure Supply, Inc.: 800663-8331; www.bepressure.com.

Cam Spray: 800-648-5011; www.camspray.com.

Epps Products: 888-826-9191; www.eppsproducts.com.

Kärcher N.A.: 303-738-2400; www.kaercher.com/us.

Mi-T-M Corporation: 800-5539053; www.mitm.com.

PowerJet Pressure Cleaning Systems: 877-765-9211; www. powerjetpressure.com. Powerwash.com: 800-433-2113; www.powerwash.com.

HEATERS—SPACE

JTI Trade, Inc.: 360-226-3637; www.val6.com.

HOSE REELS

BluBird Industries: 844-7694673; www.rmxind.com.

Coxreels: 800-269-7335; www. coxreels.com.

Hannay Reels: 518-797-3791; hannay.com.

ProPulse, A Schieffer Co.: 563583-4758; www.powermovingforward.com.

CSC Insurance: 724-929-2300; cscinsurance.com.

Cleaning Equip, Inc. 6839 Piccadilly Houston, TX 77061-2848

EQUIPMENT FINANCING

Lease Consultants: 800-3252605; www.leaseconsultants.com.

FITTINGS

Midland Industries: 800-8215725; www.midlandmetal.com.

GRAFFITI REMOVAL

Equipment Trade Service Co.: 877-824-7763; www.taginator.com.

Graffiti Solutions: 651-7770849; www.graffitisolutions.com.

GUTTER PROTECTION

U.S. Aluminum Inc.: 800-8777026; www.usaluminuminc.com. HEATERS

J.S O’will, Inc.: 360-226-3637; https://val6.com.

Joseph D. Walters: 800-878-3808; www.josephdwalters.com.

Inc.: 602-2539579; www.pressuresystems inc.com.

Products Co.: 800-3220510; www.arthurproducts.com.

Kärcher North America: 303738-2400; www.kaercher.com/us.

Pressure Systems Innovations: 561-249-2830; https://pressure systemsinnovations.com.

PSC Cleaning Systems: 800246-9689; www.pscclean.com.

Ramteq: 713-983-6000; www. ramteq.com/en.

Spraymart: 800-752-0177; www. spraymart.com.

PUMPS

Cat Pumps: 763-780-5440; www.catpumps.com.

UDOR USA: 651-785-0666; https://udorusa.com.

Valley Industries/Comet USA: 800-864-1649; www.comet pump.com.

PUMPS AND ACCESSORIES

AR North America: 763-3982008; www.arnorthamerica.com.

SEALANTS

Deco Products: 303-316-4820; www.decoproducts.com.

STEAM CLEANING

Steamericas: 310-327-8900; https://steamericas.com.

Therma-Kleen: 630-718-0212; https://therma-kleen.com.

SURFACE CLEANERS

Hydramotion: 800-726-7863; www.hydramotion.us.

Whisper Wash: 727-577-1292; www.whisper-wash.com.

THERMOSTATS

Cotherm North America: www. cotherm.com.

TRAILERS

Universal Trailer: 818-252-0706; www.americanwaterworks.net.

TRAINING

VALVES

Midland Industries: 800-8215725; www.midlandmetal.com.

WASTEWATER CAPTURE SYSTEMS

WATER TREATMENT

Scaltrol, Inc: 800-868-0629; https://scaltrolinc.com.

WOOD RESTORATION

Woodrich Brand: 636-288-8512; woodrichbrand.com.

WOOD STAINING

Wood Defender: 817-658-KOTE (5683); wooddefender.com.

ASSOCIATIONS

WJTA-IMCA: 314-241-1445; www. wjta.org.

WATER BLASTING

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