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Airpark News T h e

V o i ce

o f

t h e

A i r p a r k

B u s i n ess

JUNE 2012 • Volume 32 • No. 6


Road to Riches

Scottsdale Airpark News

Luggage Jacket embarks on journey from home office to global sensation

C o m m u n i t y

f o r

3 1

Yea r s

JUNE 2012

Stealth Bikes coming up fast

Magnificent, $100M+ Maravilla


Dine Local at Zona’s Graze Desert Grille

Austin Uhl

Luggage Jacket

Is the Deck Stacked Against Commercial Tenants? Q: A: What do high-stakes poker and commercial real estate have in common?

In both, a lot of money is on the line, each takes years of practice to master, and those that understand the rules, nuances and success strategies are the most likely to succeed.

Here are seven rules that business owners, health care practitioners and corporate decision-makers should use to increase the odds of leasing space at the lowest rate, with the greatest concessions and the most favorable terms and conditions:



Rules for Tenants

1. 2. 3. 4. 5. 6. 7.

Become Fully-Informed (Price, Concessions, Urgency) Refuse to Pay “Market” or “Asking” Rates Negotiate Every Lease Term and Condition Establish a Budget for Rent … and Stick to It Keep Your Circumstances and Choices Private Never Agree to a Dual (read: Double) Agency Get Value from Your Half of the Commission

Is the deck stacked against commercial tenants? Only for the uninformed, unrepresented and underrepresented. I’ve written an article that discusses my seven rules and would be happy to send it to you. To get your free copy, please e-mail me at

Your Referrals are Appreciated! A referral is sending someone you care about to someone you trust. I build my business by referral, so if you have a friend or client who is looking to lease or buy commercial real estate please pass along my name and contact information, or forward their information to me and I will reach out to them.

My Areas of Specialization: n n n n

Tenant and Buyer Representation Lease Renewals & Renegotiations Income and Investment Property Corporate Real Estate n Answers

For over 20 years, our goal has been to contribute to the peace of mind and success of people who have been referred to us for legal, personal problem solving and planning. When you need it most, we will be there to represent you, your family and your business. We want to be the firm best known for restoring the image of the lawyer and the law firm, as the trusted family and business advisor.

Real Estate | Business | Personal Injury | Divorce | Bankruptcy | Litigation

16427 North Scottsdale Road, Suite 300 |Scottsdale, AZ 85254 Hymson Goldstein & Pantiliat, PLLC is a Debt Relief Agency.

May 2012 Scottsdale Airpark News | 1

2 | Scottsdale Airpark News May 2012

June 2012 contents Features 18 | Road Trip

20 | Mentor and protégée launch Luggage Jacket

23 | Scottsdale researchers pursue sweet dreams

26 | Downsized corporate consultant goes solo

28 | Zona Hotel introduces Graze Desert Grille 36 | John Casale Says You Might Be an Airparker If … 38 | ‘Kindle Kids’ Carry on Family Tradition of Caring


42 | Opulent Maravilla Welcomes First Residents 56 | Scottsdale Leadership Class XXVI 65 | Where Are They Now?


Business Profile 30 | Supercharged Mountain Biking: Stealth Bikes


Views You Can Use

33 | Remember When: Nothing new in escaping Scottsdale heat at the movies By Joan Fudala, Scottsdale Historian 40 | Investments: Why don’t you have disability income insurance? By Gavin Tolan, Williams Financial Inc. 51 | Marketing Toolbox: 7 essential time-saving apps By Melissa Rein, The Brand Consortium Public Relations 54 | Scottsdale Healthcare News: Hospitals earn pediatric emergency care certification 58 | Web Security: How to prevent cyber attacks By Neill Feather, SiteLock 62 | Business Science: Your brain on work: 5 productivity eaters By Ron J. Bonnstetter, Target Training International


18 on the cover:

4 | Editor’s Note

48 | Dining Destinations

6 | Business News

57 | Professional Service Directory

17 | Datebook

71 | Business Horoscope

44 | City of Scottsdale Update

86 | Advertiser Index

Austin Uhl, Luggage Jacket Mark Susan Photography 1505 E. Weber Drive, Suite 119 • Tempe 602-451-0911 •

46 | Calendar May 2012 Scottsdale Airpark News | 3


All Roads Lead to Rome


ot many people know I was the treasurer of the Latin Club in high school, an easier task than it might sound as our balance rarely exceeded $65. Due to my exposure to the dead language, however, I’m familiar with the origin of the phrase “Omnes viae Romam ducunt,” and always found it evocative. Thousands upon thousands of roads, so extraordinarily different, all leading once upon a time to the same place ... if the traveler just kept going. Obviously, “All roads lead to Rome” now refers to how the same goal may be reached in any number of ways. While working on this issue spotlighting entrepreneurs beginning their journeys to success from humble home, I found myself caught up again in the imagery of the old Latin saying. Because truly, the road trips of our featured North Scottsdale businesspeople are diverse, wondrous and educational travelogues. If they have anything in common, it’s the technology that allows so many of us to launch a business or operate from our homes these days. Read on and you may find a little something to inform your own Roman itinerary.

3200 N. Hayden, Suite 210 Scottsdale, Arizona 85251 Phone: (480) 991-9057 • Fax: (480) 348-2109 Website:

Publisher Steve T. Strickbine

Editor Kimberly Hundley

CONTRIBUTING WriterS Joan Fudala Kristina Justin Alison Bailin Batz Art Director Veronica Romero

Senior Ad Sales Executive Ann Boeding

Ad sales Director Zac Reynolds

Senior Account Executive Lou Lagrave

Editorial Advisory Board Maryglenn Boals - MgBoals & Associates Beth Brezinski - Underwriter Beth Cochran - Wired Public Relations Steve Cross - Cross Commercial Realty Advisors Pat Dodds - Public Affairs Officer, The City of Scottsdale Rick Kidder - Scottsdale Area Chamber of Commerce John Meyer - Airport Property Specialist Kevin Newell - Hymson Goldstein & Pantiliat

Published monthly since 1981, Scottsdale Airpark News serves the fastest-growing area in Arizona. Scottsdale Airpark News is delivered to businesses in and around the Greater Airpark Area. ©2012 Scottsdale Airpark News.

Kimberly Hundley, editor

For calendar and news items, the deadline for submission is the first of the month previous to the month you would like it to run. All submissions are handled on a space-available basis. Unsolicited manuscripts, photographs, or illustrations will not be returned unless accompanied by properly addressed envelope bearing sufficient postage. Scottsdale Airpark News has made every effort to authenticate all claims and guarantees offered by advertisers in this magazine, however, we cannot assume liability for any products or services advertised herein. Copies delivered by First Class mail: $48.00 per year. The tradename Scottsdale Airpark News is registered. Reproduction of material in Scottsdale Airpark News in whole or in part without permission is prohibited.

AHS Publishing, LLC 4 | Scottsdale Airpark News May 2012

Bleed Area, May or may not be cut off during trimming.

7880 E. Beck Lane

14605 N. Airport Dr. ± 701- 3,968

SCOTTSDALE OFFICE PROPERTIES FOR LEASE ± 291 - 582 SF 7944 E. Beck Lane ± 402, 612, 1,012 SF 14809 N. 73rd Street ± 701 - 3,968 SF 14605 N. Airport Dr. ± 980 SF 7880 E. Beck Lane ± 1,122 SF 7916 E. Beck Lane ± 2,280 SF 16161 N. 81st Street ± 3,023 SF 15879 N. 80th Street

± 5, 316 SF

7916 E. Beck Lane ± 1,122 SF

SCOTTSDALE WAREHOUSE PROPERTIES FOR LEASE ± 1,461 SF 7812 E. Acoma, O/W ± 1,700 SF 7339 E. Acoma Drive, O/W SCOTTSDALE HANGARS FOR LEASE ± 933 SF - 1,322 SF T-Hangars/T Hangars/T--Shades, on Airport

7529 E. Greenway Rd. ± 5,521 SF

± 634 SF of Baseline Rd Frontage ± 6.6acres

± 2,757 SF ± 3,920 SF ± 3,932 SF ± 4,408 SF ± 4,890 SF ± 4,900 SF ± 5,316 SF ± 8,200 SF ± 8,400 SF

14605 N. Airport Drive, on Airport 7916 E. Beck Lane 15827 N. 80th Street, Unit 1 7259 E. Greenway 7944 E. Beck Lane 15035 N. 73rd Street 7880 E. Beck Lane 15535 & 15545 N. 78th Street 14400 N. 76th Place


SDL 6971 N. Glen Harbor

± 2,016 SF

GEU 15535 N. 78th St. ± 8,134 SF

Box Hangars, Prescott ±1,470 - 2,000 SF

PRC 15827 N. 80th St. ±11,393 SF

15827 N. 80th Street, Unit 4 15834 N. 80th Street

ADDITIONAL HANGARS FOR LEASE/SALE ± 1,470 - 2,000 SF Box Hangars, Prescott ± 1,804 SF Box Hangar, Glendale Airport ± 2,016 SF Box Hangar, Glendale Airport ± 3,569 SF Pass Pass--Through Hangar, Glendale ± 3,600 SF Phoenix Phoenix--Mesa Gateway ± 4,225 SF Corporate Hangars, Prescott ± 12,000 SF Maintenance Facility, Falcon Field LAND FOR SALE ± 2.6 acres ± 6.59 acres ± 23.59 acres ± 44.03 acres

7919 & 7947 E. McClain, Scottsdale Baseline near Greenfield, Gilbert Cooper & Queen Creek, Chandler Laughlin/Bullhead Airport




± 17,500 SF

7339 E. Acoma Dr., O/W Building

John Meyer • Beth Aerts • Aron Brow • Laureen Leston • Paige Harper

Designated Broker

May 2012 Scottsdale Airpark News | 5


we want your news! Send your Greater Airpark/North Scottsdale business news to Booths • Exhibits • Entertainment

Land Sold for Car Dealerships

SEE YOU AT THE LOVIN’ LIFE AFTER 50 EXPOS! The Lovin’ Life After 50 Expos offer a great opportunity for companies with a desire to reach the after-50 market to meet in person with their prospects.

Tuesday, October 16, 2012 Mesa Convention Center

2013 Expos: Monday, Jan. 7- Doubletree Hotel, Tucson Wednesday, Jan. 16, Mesa Convention Center Tuesday, Jan. 22- Sundial Recreation Center

A development group planning to build two car dealerships in Scottsdale was the winning and only bidder for 29 acres of state trust land on the east side of Scottsdale Road and Mayo Boulevard, reports The site, which sold for $10.2 million, was purchased by The BCB Group Investments LLC with broker Walt Brown Jr.

Infinity Software Moves to Raintree

Infinity Software, a developer of human resource-related programs, moved from offices near Shea Boulevard and the 101 into new headquarters at 9366 E. Raintree Drive, reports Phoenix Business Journal. The 10,000-square-foot space was needed to accommodate growth spurred by its Infinity HR software. The company, which has 25 employees, did not give figures but said revenue from the system has grown 50 percent in the past year.

Scottsdale Landlord Wins Judgment

A Scottsdale landlord has won a $5.8 million default judgment against AT Security, which moved out after paying only one month of rent on a 10-year lease, reports The company was awarded $250,000 last fall from Gov. Jan Brewer’s job-creation fund as part of a much touted relocation to the Airpark in January. The Arizona Commerce Authority and Greater Phoenix Economic Council said at the time that AT Security—which claimed to be operating in California—would bring a $5 million capital investment and 200 high-paying jobs to Scottsdale. In an Oct. 3 news release, Don Cardon, president and CEO of the Arizona Commerce Authority said, “The ACA worked hand in hand with AT Security for more than a year to solidify this win for Arizona—and this is a huge win for the state.” DTR9, affiliated with Desert Troon Cos., said in its lawsuit that AT Security accepted three months of free rent, a savings of nearly $280,000, and used a $380,000 tenant-improvement allowance before defaulting on the lease, according to

Booth prices start as low as $495!

Sponsorships Available Toll Free: (800) 959-1566 Phoenix: (480) 348-0343 x401

Reser ve by

0 NeEc e i3 JU ve a nd r a

D FRt hEe Ep r oA gram in


entative for deta

Ask your repres

6 | Scottsdale Airpark News June 2012

P.F. Chang’s China Bistro Inc.’s corporate headquarters, for now anyway, is expected to remain in Scottsdale following the company’s $1.1 billion sale to private equity firm Centerbridge Partners LP, reports Phoenix Business Journal. The deal is approximately a 30 percent premium over the company’s stock price.

BizBox, whose new solar-powered mobile building allows businesses to take their products and services directly to customers, has partnered with Swisstrax Corp., a garage flooring manufacturer and distributor, to create a mobile showroom for upcoming events. Swisstrax President Randy Nelson says he saw BizBox at the Barrett-Jackson auction in Scottsdale earlier this year. BizBox’s headquarters and showroom are on the Greenway-Hayden Loop. continued on page 10

Hi! We’re new to your neighborhood. When you’re in the area, stop by and say hello.

Serving All of Airpark’s Storage Needs Call Suzie at:

Call Diane at:

Storage West Gray Road

Storage West Airpark

7821 East Gray Road Scottsdale, Arizona 85260

13851 North 73rd Street Scottsdale, Arizona 85260



Suzie is a native Arizonan and recently engaged to be married. She has been with Storage West for four years and was promoted to Manager of the Gray Road location in February 2012.

Diane, originally from Connecticut, moved to Arizona in 1997 and loves the Valley of the Sun. She first joined Storage West two years ago and was recently promoted to manager at our Airpark location.

It’s Best in the West!


 Air Cooled Units Available at Gray Road only  Ground Level Units Available  Boxes and Moving Supplies  Great Scottsdale Locations



#1insurance TOPinstitute SAFETY PICK of highway safety New 2012 FIAT ®

500c 500

also available to qualified buyers: (1)

• colleGe Graduate bonus cash • Military bonus cash

New 2012 FIAT ®



POP 5-Speed Manual siGn & drive lease: si



can’t beat the view!

POP 5-Speed


BUy FOR: , MSRP #CT270235 .... $16,200 Customer Cash Back .......$500 Dealer Discount..................$705

(2) per Mo.

0.0% (3)APR 60 Month financinG

$500 custoMer cash FROM fiat

fiat of scottsdale

16301 N. 78th Street • Scottsdale, AZ 85260 Phone: 1- 877- 624 -3431 Online at www.FIATUSAof

now available

Tax, title, license and $395 dealer doc. fee are extra. (1) See dealer for qualifications on these offers. (2) Five or more at this offer. 42-month lease with approved credit through Ally. Not all customers will qualify. Dealer contribution required. $0 down payment. $0 security deposit. $0 due at signing. $0 first month payment. Tax title, license and $395 dealer doc. fee extra. An extra charge may be imposed at the end of the term. See dealer for details. (3) Available on new 2012 FIAT 500 Sport, Lounge, POP or Gucci models. 0.0% APR in lieu of other offers when financing with approved credit through Ally. Not all buyers will qualify for this rate. $16.67 per $1,000 financed on 60 month term Down payment amount varies. Tax, title, license and $395 dealer doc. fee are extra. Offers end 6/30/2012. © 2012 chrysler Group llc. fiat is a registered trademark of fiat Group Marketing & corporate communication s.p.a., used under license by chrysler Group llc.

New 2012 DODGE



Bonus Cash Available From Chrysler Group

for qualified buyers See dealer for details.

New 2012 JEEP


GrAnd Cherokee laredo 4WD

Available 0.0% APR 36 Months (1) Or lEasE fOr:



5 or more available at this offer

Per Month / 39 Months (2)

$2,499 due at Start

Available 0.0% APR 36 Months (1) Or lEasE fOr:



5 or more available at this offer

Per Month / 39 Months (2)

$2,499 due at Start

Tax, title, license and $395 dealer doc. fee extra on all offers. (1) 0.0% APR for 36 months with approved credit through Ally. Not all buyers will qualify. $27.78 per $1,000 financed for 36 month term. Down payment may be required. See dealer for details. (2) With approved credit through Ally. No security deposit required. Amount due at start includes down payment and first monthly payment. An extra charge may be imposed at the end of the lease term. See dealer for details.

7801 E. Frank Lloyd Wright Blvd. • Scottsdale, AZ Not responsible for typographical errors. See dealer for details. Offers are valid through June 30, 2012 at close of business.

















P r i n c i pa l A dv i s o r s






R E A L E S TAT E S E RV I C E S 7 6 0 0 E . R E D F I E L D R D. • S U I T E 1 5 0 S C OT T S DA L E , A Z 8 5 2 6 0
















To n y M a s i D E S I G N AT E D B R O K E R TO N Y @ P R I N C I PA L A Z . C O M

Building A

2,500 to 11,355 SF+/-

Building B

Fully Leased

Building C

Fully Leased

Hanger 1

1,360 SF+/-

Hanger 2

1,360 SF+/-

Q $13 SF Full Service Q Parking Surplus Q Airport Views Q On-site Management Q Award Winning Ownership Q Scottsdale Road / Kierland Amenities

480-710-7060 480-483-2323 (O) 480-287-9015 (F)

June 2012 Scottsdale Airpark News | 9

airparkbusinessnews Kids Enrolling in Ice Den Summer Camp

Enrollment is underway for Ice Den’s first summer “Cool Camp” for kids ages 5 to 14. Known for its ice skating and family-friendly atmosphere, the Ice Den has gone green by adding turf to its new third rink for the summer, allowing a wide variety of activities. The Ice Den “Cool Camp” is $235 per week and will run weekdays June 11 through Aug. 3 from 8 a.m. until 6 p.m. The Ice Den’s on-site restaurant, 18 Degrees Neighborhood Grill, will provide lunch and snacks daily. Additionally, a partnership with Mountainside Fitness Platinum in the Ice Den will provide daily childcare and activities for infants up to 4 years old. Lunch is included in the camp cost. Children with food allergies will be accommodated accordingly. More:; calling 480-473-5825.

:: Kudos :: The work of Bill Bonnstetter, chairman of Target Training International (TTI) Ltd., and his brother Ron Bonnstetter, vice president of research and development, was recognized recently during the 2012 Edison Award ceremony in New York in the category 2012 Best New Product. The nomination was related to the invention of the TTI Performance DNA and its application to the educational realm.

How’s that patent application of yours coming along? Are you kidding me? I took it to this major law firm. Would you believe they wanted to sock me 15 Gs just to file it? What’s that?

2012 BBB Business Ethics Awards Winners include two Scottsdale companies: Integrity Tree Service Inc., and Schumacher European Ltd.

You should have done what I did. Took mine to Luther Law. They drew it up, filed it, no problem, everything solid for a flat $2,500.

Damn. You still got their number?


Patents, Trademarks, Intellectual Property, Trade Secrets. Fully Professional. AV Rated. Sensibly priced.

10 | Scottsdale Airpark News June 2012

ATS Wins Copper Quills

American Traffic Solutions (ATS) was awarded four Copper Quill Awards during a reception sponsored by The International Association of Business Communicators, Phoenix Chapter. The Road Safety Ink Newsletter received an award of merit, as did video footage of traffic  Cody LeCates, Heather collisions the company Schlichting, Juan Valenzuela, added to its ATS YouTube Kate Coulson, Shelby Novy, page to compel drivers to Charles Territo, Daniel stop on red. And finally McCrobie and John Conway ATS received an excellence and “Best-of-theBest” award for the redesign, which resulted in an increase of online payments by 100 percent and a savings to ATS of $1.5 million in operational expenses. continued on page 12

FOR THE 6TH CONSECUTIVE YEAR, NGD ATTORNEYS HAVE BEEN SELECTED TO SOUTHWEST SUPER LAWYERS ® Randy Nussbaum: Selected as one of Arizona’s Top 50 Super Lawyers 2012 Dean Dinner: Selected to Southwest Super Lawyers 2012 John Parzych: Selected to Southwest Super Lawyers Rising Stars 2012

We have also been honored once again by the following legal rating services: US News and World Report Best Lawyers in America (2010-2012) US News and World Report Best Law Firms in America (2010-2012) Arizona’s Finest Lawyers (2009-2012) Arizona Business Magazine Arizona’s Top Lawyers (2011-2012)

Nussbaum Gillis & DiNNer, P.C. aTTOrNeYs aT laW

480.609.0011 14850 N. Scottsdale Road, Suite 450 Scottsdale, AZ 85254

Bankruptcy Law | Commercial Litigation | Construction Law | Corporate Law | Real Estate Law | Transactional Law June 2012 Scottsdale Airpark News | 11


:: Kudos continued :: In the area of Bankruptcy & Creditor/Debtor Rights, Southwest Super Lawyers has selected three attorneys from Nussbaum Gillis & Dinner, a North Scottsdale law firm. Randy Nussbaum, founding shareholder, has been selected to Southwest Super Lawyers for the sixth consecutive year. Shareholder Dean Dinner has been selected for the fifth  time, and associate John Parzych was named a Super Lawyer rising star.

 Dean Dinner, Randy Nussbaum and John Parzych.

GPS Insight, a provider of GPS fleet tracking solutions for commercial and government fleets, has been selected as a finalist for Red Herring’s Top 100 Americas Award, honoring the year’s most promising private technology ventures from the North American business region.

Scottsdale-based public relations firm Olson Communications Inc. celebrates 10 years of communications and digital/content marketing service in the Valley. 2012 marks a milestone year for the boutique agency which manages public relations and content marketing efforts for a roster of local and regional clients in food and beverage, tourism and hospitality, real estate, retail, sustainability and wellness industries. “Despite the economic downturn, we maintained several of our clients while continuing to add new work and new employees to the agency,” says Michelle Olson, president. DMB Associates was the agency’s first client. In 2003, Olson was selected for Arena’s grand opening and public relations efforts as the Phoenix Coyotes were rebranded and moved to Glendale. After 10 years, Olson’s client roster includes Sundt Construction, Silverleaf, Talking Rock, Scottsdale Quarter, Fogo de Chao and Pointe Hilton Resorts. Its offices are in Kierland Commons.

In its second annual ranking of America’s high schools, The Washington Post named BASIS Scottsdale the No. 5 most challenging high school in the country. Newsweek’s list of America’s Best High Schools ranked the school, located at Via Linda and 136th Street, as No. 3. BASIS Educational Group operates six schools in Arizona and plans to open two more, as well in Washington, D.C., which will be its first locale outside the state, according to Marketwire via Comtex.

:: NEW & ON THE MOVE :: First Impression Opens Doors at Zocallo Plaza

First Impression Security Doors opened a new showroom location June 1 at Zocallo Plaza, 15507 N. Scottsdale Road. The showroom is the company’s fifth location statewide and features such products as iron entry doors, pool and view fence, window sunscreens and spiral staircases. First Impression opened its doors in Gilbert in 1995 and was purchased by the Cornelius family in 2002. Since then, it has grown the business from 17 to 140 employees, garnered an A+ rating from the Better Business Bureau, and received the Angie’s List Super Service Award for the past six years. Laura Jane Edwards and Craig Cherney announce  the opening of Edwards & Cherney LLP, 14300 N. Northsight Blvd., a new law firm focusing on family law and located in North Scottsdale. The firm brings together Edwards’ 13 years of  legal and family law experience and  Cherney’s 16-year expertise in property and  finance. Together the  attorneys are licensed in Arizona, California, Nevada  and Utah. Edwards  and Cherney are both North Scottsdale residents.

12 | Scottsdale Airpark News June 2012

The Law Office of Corso & Rhude is adding a family law practice specializing in divorce and child custody cases to its Arizona criminal defense practice based out of the firm’s Scottsdale Airpark offices. Founded by former Maricopa County Attorney’s Office prosecutors Christopher Corso and John Rhude, the firm, which opened its doors in 2007, is having a successful year. Corso & Rhude has doubled the size of its staff and moved into new offices in Scottsdale. The new location, twice the size of the firm’s previous offices, is in the Northsight Financial Center at 14500 N. Northsight Blvd.

Pharm Services Co. Expands Facility

A Scottsdale Airpark company that makes syringes using robotic manufacturing has expanded its facility, reported AZCentral. com. West Pharmaceutical Services Inc., based in Lionville, Pa., invested more than $20 million in its Scottsdale Center for Excellence, 14677 N. 74th St. The 65,000-square-foot Scottsdale Center for Excellence employs 97 workers; plans are to add 100 more jobs in engineering and operations over the next five years. continued on page 14

June 2012 Scottsdale Airpark News | 13


:: Property matters :: NOW OFFERING


See and hear our candidates before scheduling the interview!



Call Today For Details:


7585 E. Redfield Rd. #107 Scottsdale, AZ 85260


K. Hovnanian Homes’ newest North Scottsdale community, Line K at Pinnacle Peak Place, features a collaboration with world-renowned Dutch designer by Piet Boon. Priced from the $700s, Line K at Pinnacle Peak Place features classically modern, single level designs on 26 one-acre home sites in a gated community off Pima Road on Desert Highlands Drive, north of Happy Valley Road. DMB Associates recently broke ground on its newest community, Eastmark, in Mesa. The first residential phase of Eastmark includes an interactive welcome center/ community center, about 700 single-family homes and the initial phase of the 100-acre Great Park, with first homes scheduled to open in spring 2013. DMB, which developed such properties as DC Ranch, Silverleaf and Market Street, has corporate headquarters in North Scottsdale. Spirit Finance Corporation, a self-administered and self-managed real estate company at 14631 N. Scottsdale Road, has changed its name to Spirit Realty Capital Inc. Formed in 2003, the corporation invests in single-tenant, operationally essential real estate leased on a long-term, triple-net basis primarily to tenants engaged in retail, service and distribution industries. As of March 31, Spirit Realty Capital stated it has gross investments in real estate and loans totaling $3.6 billion, and the company’s investment portfolio included 1,078 owned properties across 46 states. More: GlobalMed, a developer of health care delivery systems, introduces the carry-on size Transportable Examination Station, or TES, the first telemedicine solution designed for travel to patients. Field providers can use the TES system to check that patients are following the care instructions they received after a hospital stay and to help recognize signs that patients may require immediate medical attention. A live, online demonstration of TES can be scheduled with a GlobalMed representative by calling 480-398-7500

• Tax Compliance • Workers’ Compensation

:: Good Works ::

• Risk Management • Employee Benefits • GL, EPLI, Auto

Neil Chitel

Business Development

O: 602.431.8424 F: 602.431.9222 C: 602.405.7421 E: 8950 S. 52nd St., Suite 409 Tempe, AZ 85284

14 | Scottsdale Airpark News June 2012

Cycle for Success Rides into Phoenix

Scottsdale’s own Be Kind People Project partnered with Subway Kids & Sports of Arizona, Shamrock Farms and students from Cocopah Middle School in Scottsdale this May to present a bike, helmet and lock to special children in Arizona through the Cycle for Success program. As a special surprise in honor of the end of the school year, however, Subway and Be Kind also partnered with Arizona Diamondbacks legend Luis Gonzalez and the Epik Dance Crew to put on an all-school student assembly, focusing on raising the entire school’s awareness of the importance of being kind to each other.


:: Good Works continued :: A North Scottsdale small business has taken an extra step to help employees improve their health and relieve stress by offering yoga to the office. National Laser Institute, on 90th Street and Bell Road, brings in a yoga instructor and related equipment so that employees can take a one-hour yoga class on premises on Friday afternoons.

Jolene Goring of Geo-Fit Personal Training organized a Pushups for Charity event at Cactus Park in May, raising more than $1,000 for the Boot Campaign to benefit veterans. “We had a great turnout,” she said. “We even had a 75-year-old woman do 21 pushups in 90 seconds—way to go Scottsdale! We had great support from local businesses ranging from hair salons, sports centers, chiropractic offices, massage therapists, and restaurants. Local media even covered the event. We are hoping to double the funds raised next year, and make this an annual event.”

Scottsdale Active 20-30 Club joined forces with the Valley real estate and construction industries to put on several successful events, including the 22nd annual Nite Flite Weekend and 14th annual Brokers for Kids, to raise funds for The Boys and Girls Club of Greater Scottsdale, Boys Hope Girls Hope and various local children’s charities. Last month at its annual gifting meeting, the Scottsdale Active 20-30 Club presented the charities with more than $260,000.

Airpark-based Mollen Immunization Clinics, which provides convenient and cost-effective health-care services in all 50 states, recently held a companywide charity drive for animals, benefitting the Arizona Humane Society and ASPCA. Employees divided into about 10 teams and competed to see who could bring in the most money and goods. The result? Almost $2,000 in cash, nearly 1,000 pounds of dog and cat food, more than 335 toys and leashes, 126 thermometers, mounds of treats and cat litter, and hundreds of miscellaneous items. “We’re very proud of our efforts and would like to share them with the world—or at the very least the Scottsdale Airpark community,” said Jonathan Sakas, Mollen’s manager of marketing and social media. More:

:: Tasty Bites ::

Perimeter Center 645 sq.ft. 2,436 sq.ft. – 5, ehouse Flex office/war

T wo GreaT! LocaTionks

Par SCottSdale air . ft. 6 sq 1,560 sq. ft. – 5,85. & Evans St SE Corner of 73rd

Fans Welcome Al’s Beef Back to Northsight

The return of Al’s Beef, 14740 N. Northsight Blvd., was celebrated with a ribbon cutting attended by Mayor Jim Lane, owners Barry and Michelle Nabat, and a crowd of supporters that included Jim Casey, Fred Doidge, Patrick Frederick II, Craig Trbovitch and Mary Reitz. continued on page 16

• All office or • Office/Warehouse

Call Darline for details

480-951-1212 x 102

Cornwell Corporation

June 2012 Scottsdale Airpark News | 15


:: Tasty Bites :: CityNorth Welcomes 2 Eateries

The Skinny Italian Kitchen, a new offering by Mancuso Restaurants Inc., is scheduled to open in a 3,000-square-foot space next to Blue Martini at CityNorth (in Northeast Phoenix near Desert Ridge) at the end of July, reports AZCentral. com. The concept is traditional Italian food with a healthy twist, and prices ranging from $5 to $14. The Mancuso family also owns Bobby’s Restaurant and Jazz Lounge at Kierland Commons. In late May, another eatery opened at CityNorth, Mellow Mushroom, the first Arizona locale of an Atlanta-based pizzeria franchise.


Play ...

Packages Include one room night and: - Stay and Play One (1) breakfast and $10 Free Play

When the new 9,900-square-foot Bice opens this August at the Citadel on the northwestern corner of Pima and Pinnacle Peak roads, it will be under the direction of the New York headquarters’ executive corporate chef Marcello Rivetti, reports Initially, headline chef Roberto Donna was slated for the job, but he elected to move back to his hometown of Washington, D.C., saying Scottsdale wasn’t a good fit for his family.

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On the heels of GoodyTwos Toffee Co.’s recent expansion into a larger space at 6990 E. Shea Boulevard and addition of a full toffee bar, the candy shop has launched an innovative element into its brand: iPad registers and a streamlined back-end portal. GoodyTwos owners and mother/daughter duo, Donna Gabrilson and Stacey Barnes, have recently replaced their bulky cash registers with two sleek white iPads affixed to an acrylic dock which flips so customers are able to see their order, slide their debit/credit cards and sign their receipt on the touch screen.


As it celebrates its 20th anniversary in Arizona, Scottsdale Airpark-headquartered Z’Tejas Southwestern Grill announces the addition of a fifth location in central Phoenix at 16th Street and Bethany Home Road. Construction will begin on July 2. This Z’Tejas location will be one of the first “ground-up” construction projects in that neighborhood in a long time, according to Steven Micheletti, CEO and president of Z’Tejas. The first Arizona Z’Tejas restaurant opened in December 1991 at Scottsdale Fashion Square and continues to thrive in the community. The concept, which originated in Texas, then continued to grow with three other locations in Shea and Tatum in Phoenix (1996) Tempe (2000) and Chandler in (2001).

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AM Connect

Where: Maggiano’s Little Italy, 16405 N. Scottsdale Road When: 7 a.m.-9 a.m. Thur., June 21 Cost: Free for members / Guests $20 Info: or call 480-355-2708 From title sponsorship of AM Connect to a four-minute commercial you deliver at the breakfast, the Scottsdale Chamber of Commerce event has an exposure package at this networking event to fit every budget and need. > Arizona Power Networking, second Tuesday of the month, 6 p.m., Homestead Community Center, DC Ranch, 9797 E. Union Hills Drive, Scottsdale. 480-4460400 or > North Scottsdale Chamber of Commerce Meet & Mingle, third Wednesday of the month, 5 p.m., location varies. Free members, $15 nonmembers. Registration required: or 480-889-8987. > BNI-Scottsdale Synergy Chapter, Thursdays weekly, noon, Cantina Laredo Restaurant, 7361 E. Frank Lloyd Wright Blvd., Scottsdale. $15 lunch fee. 602-4275626, ext. 101. > Global Residual Income Association networking, second Thursday of the month, 9 a.m., Fox Sports Grill, 16203 N. Scottsdale Road, Scottsdale. Free. www.

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June 2012 Scottsdale Airpark News | 17

Austin Uhl travels the world promoting Scottsdale-based Luggage Jacket, “the rolling opportunity builder.”

Photo by Mark Susan

Road Trip Long before it starts to gleam gold, the road to success remains stubbornly paved with risk, determination and hard work. But these days, homegrown ideas can reach fantastic destinations faster and further than ever before. The journeys are as different (and inspiring) as the travelers themselves. Here’s a look at three companies with plenty to say about where they started … and still intend to go.

18 | Scottsdale Airpark News June 2012

June 2012 Scottsdale Airpark News | 19

“All journeys have secret destinations of which the traveler is unaware.” – Martin Buber

Photo by Mark Susan

By Kimberly Hundley

Have Branding, Will Travel Mentor and protégée launch Luggage Jacket


utt and Jeff have nothing on serial entrepreneur Mario Barton and his mentee, Austin Uhl. The unlikely business partners, ages 63 and 23, take a moment before their Scottsdale Airpark News interview to inspect a large, wet-suit fabric sleeve emblazoned with a likeness of Ellen DeGeneres and the logo of her daytime talk show. “She’s going to love it,” Uhl enthuses. No, Ellen hasn’t actually ordered a Luggage Jacket, the customizable and form-fitted luggage protector that’s taking the travel-consumer industry by storm. But Uhl knows someone who has a connection to her people, and he’s fairly certain he can get the branded sample in front of her. “We’re just going for it,” Uhl says, with a shrug and sunny smile. “She’s always looking for cool products.” The attempt may sound boastful or unrealistic for a company that started as an idea over a beer less than a year ago and didn’t officially launch until January. But high energy, creative risk-taking and connections have typified the Barton-Uhl approach since day one. And it’s working. Just ask Sky Mall or the NCAA’s licensing committee, both of which were instantly smitten by the product pitch, though for different reasons. Sky Mall’s new-product development director knew Luggage Jacket’s selection of consumer designs would appeal to travelers eager to differentiate and protect their luggage. He was right. Within two weeks, Luggage Jacket zoomed to the pinnacle of the in-flight catalog’s best-sellers list, and has remained in the top 10 all year. Branding and exposure, as well as profits, appealed to the overseers of collegiate basketball licensing. Imagine hordes of Sun Devils fans (or even players) traveling to championship games, to business meetings, to vacation spots, etc., proudly sporting the logo of their beloved team. It’s the branding aspect of Luggage Jacket that has unlimited potential worldwide, say the partners, who’ve already managed

20 | Scottsdale Airpark News June 2012

to establish a presence in 10 countries, including a $2.8 million distribution agreement with a contact in Japan. “Every CEO in the country should be exposed to this product. If your people are on the road, why shouldn’t they be branding your company?” says Barton. “We’re breaking new ground relative to advertising. We’re constantly thinking of new channels of opportunity.” Barton, whose background is venture capital, refers to himself as the “facilitator” in the company. It’s Uhl who brings the “young blood, energy and wherewithal to execute on a business plan, and more importantly to utilize his contacts," says his mentor and friend. What kind of contacts could a kid who graduated from University of Denver in 2011 possibly have? Uhl isn’t your typical college grad. And though he says now that he’s enjoying the role of entrepreneur, it was a future he’d never imagined for himself, even as he pursued dual degrees in marketing and management. A standout athlete on the fairways since childhood, Uhl was supposed to be a professional golfer. Then his junior year, while playing for the university on a full scholarship, the unthinkable happened when retired NFL player John Elway visited the team to knock around some balls. Elway had heard about Uhl’s top-speed

swing—152 mph, which is faster than Tiger’s. “Hit it as hard as you can,” Elway encouraged him. Uhl did, simultaneously setting a long drive record and blowing out his back. He went straight to the hospital, and was told he’d never play professionally. “It rocked my world,” says Uhl, who had followed a grueling training schedule for years, and now faced years of rehab. “I didn’t know what was going to happen.” Uhl tried a few things before moving back home after graduation—he interned with an ad agency in Denver, valet parked cars, and once back in Phoenix spent some time working with his father, well-known businessman Bob Uhl, former president and COO of Bar-S Foods. Then Uhl shared a beer with longtime family friend and golf buddy Barton, whose previous ventures include the invention of TOMI, a prized putting-training device. As they caught up, Barton told him about a product he was interested in acquiring from a local inventor: Luggage Jacket. Uhl, steeped in the golf world of corporate sponsorships, immediately brought up the product’s branding potential, an approach that excited Barton. A Brophy College Preparatory graduate, Uhl was connected in the Valley through family and friends, and he’d already traveled the world playing golf. Plus he was articulate, “fairly handsome,” and charismatic, says Barton. He knew he had his man. The partners worked from home until last month, moving into an office/storage space near 95th Street and Via Linda. They consolidating Barton’s other businesses— which include the SweepEasy, as seen on ABC’s Shark Tank—and brought in Rick Gorbell, already running TOMI, to act as director of operations and shipping coordinator. Barton agreed to let Luggage Jacket’s inventor keep the U.S. retail rights; he was

Photo by Kimberly Hundley

After an injury denied Austin Uhl’s dreams of becoming a professional golfer, he discovered a passion for business, thanks in part to mentor and business partner Mario Barton. A skilled musician and singer, Uhl also recently signed a recording contract with KMG Studios, an Atlantic Records feeder studio. His first album will be available on iTunes in late June.

only interested in the direct-response model easily managed via the Internet. “With all the new digital pathways that everybody’s using, we can be virtual; we can be anywhere,” says Barton, describing the current scale of the company as “three guys, a dog and a phone.” Uhl regards his iPhone as his real office. Give him a car and a plane, and he’s ready to go, trotting the globe on behalf of Luggage Jacket. In the past six months, he’s traveled to England, Boston, San Diego, San Francisco, Hong Kong, Japan (twice) and Miami, where he’s solidifying a big distributor for Latin America. And much to Uhl’s surprise, he’s loving every minute of it. “I’ve learned so much, I can’t even describe it,” he says. “With golf, I traveled constantly and got to see the world, but I was there to work, and it was very focused. Through business, you can go out to dinners and create relationships, and meet people—and learn about different cultures, which have always intrigued me.” Two years ago when his back was injured, Uhl admits he thought it was the worst thing to ever happen to him. “It was a blessing in disguise,” he says now. “I think I’ve found my calling.” 

Golf Lessons for Business Like a golf game, there are going to be bumps in the road. In golfing, you can have one bad hole and give up, or you can move forward and try to recover. There have been plenty of games where I started off terribly and then turned it around and finished strong. You have to stay positive in golf—it is the single-most mental game. Playing from 7 a.m. to 7 at night, carrying everything, trying to stay involved and focused for 12 hours. It’s not an easy thing. When you create a product that no one has seen before, there may be times you may want to give up, but you never know what the next day will bring—just like in golf, you never know what the next hole can bring. – Austin Uhl

June 2012 Scottsdale Airpark News | 21


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Baking Whoopies

Scottsdale researchers pursue sweet dreams


By Kristina Justin

nyone who has ever worked in an office knows this to be true: If there’s a break room of any description, there are pastries in it. So consider this fair warning Airpark businesses, the ladies of Whoopie Baking Co. are moving to your neighborhood, and they’re bringing with them the mother of sweet indulgences: the whoopie pie. Beginning late June, Jennifer Brya and Karen Linkins will bake their tiny cream-filled cakes in a commercial kitchen at Scottsdale Road and Acoma, one of several plans the researchers-turned-bakers have to expand their young company. Whoopie Baking Co. will remain an Internet-based business where the cakes are ordered online and delivered. But customers

also will have the option of picking up their whoopie pies directly from the kitchen. It’s a convenience the company isn’t able to offer at the commercial space it currently shares with other bakers in Mesa. “At the end of last year, we decided if we really wanted to grow our business, we needed our own commercial baking facility,” says Brya. “We ultimately want to bring in a baker and an assistant and grow, but it’s hard to do that in somebody else’s kitchen.”

What’s a Whoopie Pie?

If you’ve never heard of a whoopie pie, it’s OK; not many people west of the Mississippi have.

In fact, Brya and Linkins are asked daily what a whoopie pie is. And they never get tired of answering. “We tell them that it’s a cupcake sandwich—two cakes with frosting in the middle so that you get frosting in every bite,” says Linkins, who grew up with whoopie pies on the East Coast. The cakes date back to the early 1900s and have their origin in New England and Pennsylvania. They were an Amish tradition, and according to legend, mothers would stuff a whoopie pie into their children’s lunch sacks, and the kids would shout “whoopie!” when they discovered the treats. Original whoopie pies were made of chocolate cake and white fluffy filling and were about the size of hamburgers. Brya and Linkins put a new spin on the

Whoopie Baking Co. Brya & Linkins baked the pies in a home kitchen in North Scottsdale for the first year and sold them via the website; baking operations moving to a commercial kitchen in the Airpark this month; upcoming plans call for a retail spot.

June 2012 Scottsdale Airpark News | 23

“Seize the moment. Remember all those women on the Titanic who waved off the dessert cart.” – Erma Bombeck

old recipe. Their cakes are a little over two inches across, weigh about as much as a cupcake and are made with natural ingredients. Flavor combinations run the gamut and include orange cake and champagne buttercream fluff and their classic chocolate cake with vanilla buttercream. “We definitely gave the traditional whoopie a face-lift,” Brya says.

Researchers Turned Bakers

Brya and Linkins are not your typical bakers. They’re health policy researchers and consultants who hold advanced degrees and government contracts. Linkins has a doctorate in medical sociology, and Brya has master’s degrees in clinical psychology and health policy. They started their baking business because they wanted to experience other things and be more involved in the local community. “Our consulting work takes us all over the country,” says Brya. “We wanted to be part of something closer to home. This is something that we love, and we love food. And Karen’s a fantastic baker.” Once they decided to start a food-based business, they settled on the whoopie pie. “The whoopie pie really struck my fancy because I’ve been so interested in the food-truck movement and even the cupcake movement,” Linkins says. “I initially said to Jennifer, ‘Oh my gosh, we should have a whoopie wagon, and we could bake whoopie pies and sell them on the truck.’” The truck idea didn’t stick, but the whoopies did.

Launching the Company

Brya and Linkins started Whoopie Baking Co. out of their Scottsdale home just over a year ago. They experimented with ingredients, devel



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Whoopie pie size: 2.5 inches across; minis also available. Ingredients: All natural. No shortening is used. Flavors: You name it. Chocolate, orange and lemon cakes filled with vanilla, cherry, and espresso buttercream. Calories: About 250-300 in each standard size whoopie. Cost: $30 for a dozen and $20 for a dozen minis. Volume orders are discounted. Ordering: Minimum order is a dozen. How many they bake: 300-3,000 a week. Who bakes them: Linkins takes the lead on mixing the batter and fillings, while Brya does most of the scooping, baking and assembly. Delivery: Shipping, delivery or pickup. Website:

oped their recipe and held focus groups. The Internet-based business model worked best because it was an inexpensive and quick way to get up and running. And with just one product to sell, it fit their plans to market the whoopie pie as a specialty gift item. “Right now our market is people who want a dozen for a party, for gifts and for businesses that want a unique gift item,” Brya says. “We can customize the packaging to include a logo or have a special message. There’s a lot of versatility with this as a gift item.” They also cater special events and often pair their whoopie pies with wines and champagne, adding yet another spin on the traditional cake. Angela Hughey placed the company’s first large catering order: a couple thousand whoopie pies for an event she co-chaired last year for Aunt Rita’s Foundation. “The fact they can create flavors and pair them with different things, we really enjoy the creativity and thought that goes into what they are doing,” says Hughey, who also orders the cakes for events she stages through her Phoenix organization, One Community. Her favorite whoopie is one of the Baking Co.’s newer flavors.

“They have a sweet and salty that I had the pleasure of trying a few weeks ago,” she says. “I downed three of them immediately.”

Market Expansion

In addition to opening their own commercial kitchen, Brya and Linkins have plans to expand Whoopie Baking Co.'s reach. The two are looking at local wholesale accounts and are currently in negotiations for a retail spot. They’re also not ruling out global expansion. “We’re going back and forth with this gentleman in Japan who is desperate for these whoopie pies and wants 20 dozen,” Brya says. “We have been telling him we’re not doing international shipping. The amount of money it would cost to ship these would be so much more than the whoopie pies. But he is set on it.” They’re working out the logistics to get the buttercream-based cakes overseas without melting or costing a fortune. In the meantime, Linkins says they’ll keep growing their national market, shipping the cakes coast to coast. “The whoopies are definitely getting around,” she says. 



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June 2012 Scottsdale Airpark News | 25

“The traveler was active; he went strenuously in search of people, of adventure, of experience. The tourist is passive; he expects interesting things to happen to him. He goes 'sight-seeing.'" – Daniel J. Boorstin

The RemoteController Downsized corporate consultant goes solo with Integrative Business Solutions LLC By Kimberly Hundley


hen Andrea Kranitz moved from Ohio to McDowell Ranch six years ago, she took a job as controller with a local company. In early 2009, her job was downsized following a merger. Kranitz took stock. She’s always wanted to go out on her own, and with her skill set—“the missing link between businesses and their CPAs”—working remotely from home via the cloud and other on-tap technology made perfect sense. Corporate America’s loss was small businesses’ gain. Kranitz niche is furnishing the kind of timely accounting systems and operations analyses usually reserved for corporations who dole out six-figure salaries. Highly disciplined, organized and driven as the founder and lead consultant of Integrative Business Solutions, Kranitz appreciates the active networking and social scene the Airpark affords. While relatively new to the area, she discovered the North Scottsdale Chamber of Commerce, and now serves as the organization’s philanthropic committee chair. What kind of support services have you needed? I typically outsource marketing and web design, but everything else I’ve been able to do on my own. I can do own accounting, obviously. In terms of answering services, one of the services I offer

26 | Scottsdale Airpark News June 2012

my clients is I’m their ‘senior management team manager,’ so they can pretty much call me anytime during business hours and get a call back in an hour. Do you miss the camaraderie of working in an office environment? I don’t miss corporate. I do like working in think tanks. I have maybe 20 clients, and each is different. I replaced the corporate team with the individual client teams. I stay well connected and involved in the community—and I really like the flexibility of working from home; I have a better work-life balance, although you have to be motivated and have good time-management skills.   Any negatives? Finding health insurance can be a challenge, and I do miss not having some of the options that I was used to. I ended up on my husband’s insurance. Would you ever go back to working in an office? I’ve thought about it. There are days where you are trying to market and do the work and everything else and—ugh—you just want to get a paycheck. But I don’t want to give up what I’ve built.

Create Your Own Executive Forum Group That’s what Andrea Kranitz did. As a “solo artist,” the $1,000 quarterly group fee she’d paid as a corporate executive wasn’t feasible anymore, so she created one from local contacts: EDGe (entrepreneurial and developing growth). The executive accountability group consists of five members who function as one another’s board of directors and meet twice a month to discuss their business issues. Four of the five members are in the Airpark area. “When you are on your own and you don’t have your own staff, you run into different kinds of challenges—you need four arms and six feet,” Kranitz says. “I selected people that I felt had good critical thinking skills, had gone through corporate and now had their own businesses in all different industries.” While a business owner wouldn’t tell a client about a cash flow problem, for example, that would be a topic for a confidential circle of peers. “Finding a group like that, where you feel comfortable and you’ve got good resources, it’s a tremendous help,” says Kranitz.

Maybe in a few years I’d work as executive director of a nonprofit. How do you split up your time? I try to keep a routine. I see certain clients every other Monday. Wednesdays are networking days. I try to structure my days so I’m either out working onsite with clients or I’m in the office. For me, breaking up my day is less productive than spending longer periods of time focusing on one thing. Friday I usually I reserve as a workday; I’ll have a meeting very early, then be back in the office by 10 a.m. to catch up and do internal stuff. If I need to, I work in the evenings. I have clients on both coasts, so I need to be flexible. What attracted you to the NSCC? I liked the energy in the group and the collaborative spirit. I hadn’t done networking before—the accounting department tends to stay in the office. I wanted to find an organization that I could give back to, and to help grow and service the population in a better way. Because it’s a younger organization—it’s 5 years old—there’s also room to get in there and help them get to where they

need to go. I’ve also applied to Scottsdale Leadership Class 27. I hope I’m one of the lucky ones who get in. I live in North Scottsdale and my business is here, and I’m interested in contributing to make it a good community to live and work in. What’s your advice for those thinking of setting up shop at home? You can freelance and say ‘I’m available,’ and look for people to hire you. Or you can do what I do: create a business name, a website, a presence. Now, my business is me, so in a sense I’m doing the same thing, but I would say that if you want to make something bigger and be recognized in the community as someone who offers those services and does them well, then it does make sense to brand yourself. You have to like groundwork and spend a lot of time building relationships. There are people who work well from home, and other people who need the structure of a company. You need to know your own personal desires and limitations and use that as a guideline for which way to go.  More:

June 2012 Scottsdale Airpark News | 27

By Kimberly Hundley

Eat Local Zona Hotel Introduces Graze Desert Grill


one is the Asada Desert Grill and its curiously named Orange Iguana bar. The earthy green and brown hues of the décor haven’t changed, but Zona Hotel & Suites onsite restaurant has a new menu that’s decidedly fresher, more organic and seasonal, with a new moniker to match: Graze Desert Grille. “If you’re not doing local at this point in the game, you’re behind,” says Food and Beverage Director Brian Blanke, who came on board last year and teamed with Executive Chef Kevin Myers to infuse the cuisine with fresh, Southwestern intrigue. The old menu, a tad Italian and a bit steakhouse, didn’t have much identity, admits Blanke, whose goal is to establish Graze as a dining destination with a neighborhood feel, where guests and residents come to comfortably enjoy delicious food and Arizonaproduced wines and spirits. He hopes the new concept—and the summer wine-tasting series—will raise the restaurant’s profile in the community.

Thanks to a team effort between Food and Beverage Director Brian Blanke and Executive Chef Kevin Myers, Zona’s new menu is filled with Southwestern intrigue. Photo courtesy of LightRain Images

Photo courtesy of LightRain Images

WINE WEDNESDAYS WHEN: 6-8 p.m. Wednesdays, starting June 6 WHERE: Graze Desert Grille; Zona Hotel & Suites, 7677 E. Princess Blvd., Scottsdale COST: $40 BONUS: Wine tasters can make a night of it with $49 standard rooms and $59 king suites (based on availability; plus $15 daily fee). Simply use LDRINK rate code when booking. INFO: 480-585-1000;; Experts from area wineries will present many varietals for guests to enjoy, suggest food pairings and appropriate occasions for each varietal, as well as offer many others tips of the industry. Each Wine Wednesday evening features live music. June 6: Au Bon Climat June 13: Dos Cabezas June 20: Arizona Stronghold and Page Springs June 27: Italian Wine Varietals

“I think our business challenge is letting people know we’re here,” he says. “We’re a great little escape—a hidden treasure with no-fuss, sophisticated simplicity.” One of the new menu favorites is the Pressed Pulled Pork sandwich, served with arugula, sweet-and-sour onions and a Guajillo chili pepper aioli on a ciabatta roll. A standout on the dinner menu is a traditional dish that mixes the exotic flavors of Whiskey Braised Short Ribs with cheddar-and-chive mashed potatoes, fresh spinach and oven­-roasted tomatoes.

28 | Scottsdale Airpark News June 2012

Duck Quesadilla, featuring confit of Hudson Valley duck leg, carmelized apples, brie and balsamic syrup

In June, look for grilled peach salads, pork tenderloin with peach chutney, local cress, house-smoked pulled pork, lots of tomatoes, and sustainable seasonal fish, in addition to winning dishes from the spring menu that debuted in March. “Everything is local—we’ve committed to that,” Myers says. Blanke and Myers have also concocted several special cocktails, such as the refreshing High Spirits Gin Sparkle, which combines piney Flagstaff’s High Spirits gin with a splash of tonic, a touch of Prosecco, lime juice and a sprig of rosemary. “We’re getting good feedback. I think people were waiting for a bit of a change,” Blanke says. “The true test will be in the fall when we start to pick up again.” Located at 7677 E. Princess Blvd. on a 12-­acre campus in North Scottsdale, Zona Hotel & Suites Scottsdale offers full-service amenities including four relaxing pools, ample event space and a complete fitness center. Golf Experts are on staff for customized golf packages. Managed by O’Neill Hotels & Resorts, Zona is a member of Choice Hotel’s Ascend Collection. More: www.ZonaScottsdale. com; 888-222-1059. 

June 2012 Scottsdale Airpark News | 29

businessprofile Photo: Kimberly Hundley


Mountain Biking

Brin brings Stealth Bikes to global market By Kristina Justin

30 | Scottsdale Airpark News June 2012


arin Brin was researching products on the Internet when his thoughts drifted to mountain biking. Soon his research did too. “I was doing some work on a project for a company I was consulting for and started to think about my afternoon mountain bike ride,” says Brin of Scottsdale. “I started to research up-and-coming bikes and found information about an Australian who had developed electric bikes.” A call to the engineer and founder of Stealth Electric Bikes turned into a business

Brin shows off the very first Hurricane model. The bike reaches speeds of 35 mph and is expected to win street-use approval in Europe this summer; as U.S. standards are more lax, street legality here should follow soon thereafter. Because this particular bike, at about 85 pounds, weighs considerably less than a motorcycle but operates similarly (no pedaling), Brinn anticipates that women who’ve regarded the sheer weight of motorcycles as a deterrent to buying one could be keenly interested. The Hurricane takes 40 minutes to charge, and goes about 40 miles per charge; cost to operate is less than 1 cent per mile; retail cost of the off-road Hurricane is estimated at $7,700; replacement parts are inexpensive because the vehicle is built entirely from traditional bicycle parts.

opportunity that would bring the electric mountain bikes to the global market. “We just hit it off with the same type of goals and vision for the company,” Brin says. “We started talking about setting up international distribution.” Soon, Brin, an e-commerce entrepreneur and business consultant, added another professional title: managing director of Stealth Electric Bikes USA. Formed in 2011, Stealth’s U.S. operation now markets and distributes the electric bicycles to individuals and dealers around the world, including Canada, Mexico, France, Egypt,

Columbia, the United Kingdom and the Benelux. “We have just over 100 retailers in the U.S., plus others in foreign countries,” Brin says. “We’re only a year out, so we’re still growing.”

Setting Up Shop

When it came to location, there was little question as to where the U.S. operation would land. A long-time Scottsdale resident, Brin, 37, chose the Airpark. It’s convenient, offers a good professional climate and is a “nice place to do business,” he says. Both he and the director of client services work out of the office at Frank Lloyd Boulevard near Thompson Peak. Another 18 sales representatives are positioned worldwide.

travel 50 miles on a full charge and emit zero pollutants. They’re sleek, rugged and totally silent, hence the name Stealth. In fact, they’re so quiet, the bikes are drawing interest from the military, says Brin, whose operation recently demonstrated the Fighter and the Bomber to the U.S. Department of Defense. At around $10,000, they’re not inexpensive. But to give some perspective, a top-of-the-line traditional mountain bike can cost well into the thousands. With the Stealth, you get the look and feel of a highperforming mountain bike, but you get an electric motor too. “People are ordering the bikes from all over the world,” Brin says. “We take 30-45 days per bike to build it start to finish in Australia.”

Stealth Electric Bikes USA Top selling bike: The Bomber Speed: 50 mph Distance: 50 miles on full charge
 Electrical output: Combines 4.5kW with as much mechanical input as the rider is capable of
 Pedal power: Transmitted via a 9-speed sequential gearbox Breaks: Progressive 6 or 8 pot hydraulic disc brakes Suspension: Heavy-duty long travel suspension soaks up the hits and allows the rider to maintain high-speed stability Cost: Around $10,000

Not Just for Athletes

The U.S. operation distributes Stealth’s Bomber, Fighter, Hurricane and the latest addition to the collection, the Pro Rider. The bikes have impressive features. Most are hybrid and can be pedaled like a traditional bike, ridden like a motorbike or both at the same time. They reach between 35 mph and 50 mph on pure electricity,

With high-speed capability assisted by raw pedal power, the Stealth is definitely a bike racer’s dream. But it’s not just for athletes. Dustin Apgar sells Stealth bikes at his motorsport shop in Phoenix. The people who buy the bikes run the gamut. “I’m completely surprised by the wide range of customers I run into,” Apgar says. “You’ve got your younger adrenaline junkies going all out to the guys commuting back and forth, college professors and business owners.” Apgar keeps about six Stealth bikes on the floor of his performance bike shop, DTR Motorsports. He connected with Brin just under a year ago and is now the warranty and service shop for Stealth Electric Bikes USA.

How you can order one: Contact Stealth Electric Bikes USA at 480-993-0327; visit; email

A competitive racer himself, Apgar owns the Hurricane, which resembles a dirt bike and is powered only by electricity. No pedal assisting here. “I do a lot of riding,” he says. “There’s nothing like getting on a completely silent electric bicycle and urban dirt biking. I’m going through parks at 35 to 54 miles per hour, just whipping through fields. It is beyond fun.” You don’t have to tell Brin that. He owns the Bomber and the Hurricane and takes them out to motocross spots around Greater Phoenix. “They’re silent, powerful and fast,” he says. “You can’t beat the thrill of a Stealth. Period.” 


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Timeless Sanctuary Nothing New in Escaping Scottsdale Heat at the Movies By Joan Fudala Photos courtesy of Scottsdale Historical Society


hen temperatures stay above 100 for months at a time, Scottsdalians often head for the sanctuary of the movie theater, even if they have a 60-inch screen at home. Technology, amenities and even theater etiquette have changed, but our desire to sit in a cool, dark spot for several hours and be entertained is a historic constant during Valley summers. Here’s some Scottsdale area cinematic history: Before 1948, Scottsdale residents had to make the trek into Phoenix to see a movie. “We didn’t see many movies when I was growing up, but when we did, we had to go into downtown Phoenix,” recalls Scottsdale native Joann Handley, director of the Scottsdale Historical Museum. Phoenix movie houses in the 1920s, 1930s and 1940s included the Rialto, Orpheum, Fox and Vista, all ornately decorated and with a single movie screen. For a few years in the 1920s, Johnny Rose showed silent films at his pool hall on the northeast corner of Brown Avenue and Main Street. Rose sold the pool hall in 1928 to Jew Chew Song, who operated the Tee-Bar-Tee Theatre, circa 1948 facility as a grocery store until the 1950s, when the Song family converted it to Mexican Imports, still operating today. White offered four shows weekly The building is listed on Scottsdale’s at the Tee-Bar-Tee, including short Historic Register. subjects, feature films and Spanish On Friday, June 18, 1948, the Teefilms on Thursdays. Admission in 1948 Bar-Tee opened on the south side of was 50 cents for adults and 14 cents for Main Street, between Scottsdale Road children. Mrs. Frank Cavalliere won the and Brown Avenue, described on the naming contest and received a pair of front page of the Scottsdale Progress as season passes, according to an article Kachina Cinerama, circa 1963 “one of Scottsdale’s most important in The Scottsdale Booster. developments in years, and is its first During the 1950s the Tee-Bar-Tee talking picture theater.” Scottsdale entrepreneur Malcolm White (who was sold and renamed the Kiva, which continued to show feature films would become the town’s first mayor in 1951) incorporated the latest and children’s movies during Saturday matinees. In the 1960s, it became technology and amenities in his instantly popular theater. The exterior an adult movie house. Soon another adult movie house opened across and interior were in Western motif, in keeping with the newly coined Main Street, the Cinema Portofino, much to the chagrin of many in Scottsdale slogan, “The West’s Most Western Town,” attributed to White. the city who were concerned about the message this presence gave to Inside features included a Crying Room (after all, the Baby Boom had young people and tourists (these were the days before home videos/ begun in earnest) and a Smoke Bar (in the unhealthy era when everyone DVDs, when so-called “art” films could only be seen in public theaters). smoked in public places). Both were separated from the rest of the theater In the 1950s, Ford’s Theatre operated on the south side of Indian by a plate glass window. It was equipped with modern projection and School Road, across from Scottsdale High School, before it became sound equipment, as well as a cooling system. a bowling alley, and was then torn down in 1969. During the 1950s, June 2012 Scottsdale Airpark News | 33

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rememberwhen families could watch travelogues at Scottsdale High, such as “Germany Today,” shown in January 1958. Local movie mogul Harry Nace opened the Kachina Theatre on Scottsdale Road, next door to the Red Dog Saloon. The opening garnered front page headlines in the Nov. 10, 1960, edition of Scottsdale Progress, which included a photo of theater manager Walter Wilt. Its interior was so beautifully decorated that it appeared in carpet ads. For years it featured the technology wonder Cinerama and was the site of many first dates and special outings. In 1962, John Wayne attended a premiere of

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his movie Hatari, which was a benefit for the Phoenix Zoo. Dan Harkins bought the Kachina in the 1980s and operated it until it closed circa 1989 to make way for construction of The Galleria. The Galleria, during its few years in the early 1990s as a shopping mall, had two theaters: a below-ground multi-screen cinema and an IMAX. When Los Arcos Mall opened on McDowell in November 1969, it included a below-ground cinema owned and operated by Dwight “Red” Harkins. It was accessed by a grand staircase or elevator and was the scene of many feature film premieres. ABC Theatres opened the El Camino Theatre on Scottsdale Road at Oak Street in March 1972 with a benefit for the Save A Child League, showing The Boy Friend. The building was later used as a furniture store and nightclub. Red Harkins opened the Camelview Plaza theatre in June 1973 by playing the Baldwin Theater Organ for first-night moviegoers, according to the June 22 issue of the Scottsdale Daily Progress. Still popular today, the venue specialized in Camelback Mall Movie showing independent films. Marquee, circa 1990s Camelback Mall Cinemas on the southwest corner of Scottsdale and Camelback roads entertained patrons from the 1970s through the early 1990s. Before it closed, it often showed movies with foreign subtitles. The entire Camelback Mall was razed in the mid 1990s to make way for the Waterfront development and the south wing of Scottsdale Fashion Square. In the mid 1970s, and complementing shops and restaurants on the new west side of Scottsdale Civic Center Mall, United Artists Theatres opened a locale on 2nd Street. In its final years it was a “dollar movie house.” After closing in the late 1990s it was reconfigured into the Scottsdale Museum of Contemporary Art. When the Scottsdale Center for the Arts opened in 1975, it featured a small theater that showed “themed” film series and hosted film festivals for several years. United Artists opened a theater at the new Scottsdale Pavilions shopping center on the Salt River Pima Maricopa Indian Community circa 1989; Harkins opened a seven-screen theater at Scottsdale Fashion Square circa 1991.

Movies came closer to the Scottsdale Airpark area when Harkins Restaurant, in-theater dining, advanced/reserved seating and a opened the Shea 14 in the mid-1990s, and then arrived in the heart of membership club for patrons. Giving a decidedly Scottsdale twist to movie fans, resorts such the Airpark in the 1990s with the opening of the 10-screen United Artists theater on Hayden Road in the Sonora Village shopping center. It closed as the Fairmont Scottsdale Princess and the Four Seasons offer their briefly a few years ago but opened again in 2011 as the Studio Movie summer guests “Dive-in Movies” in their expansive swimming pools. Scottsdale’s Civic Center and Grill. A newish concept in movie Mustang libraries frequently show theaters, Studio Movie Grill features a thought-provoking movies, and lobby bar, in-theater dining, reserved then hold discussions afterward. and VIP stadium seating, as well Scottsdale is home to the as Girls Night Out events and a Phoenix Film Festival and the children’s summer film series. Scottsdale International Film Farrelli’s Supper Club, which Cars parked at the Harkins Shea Festival. Audubon Arizona will operated at Thunderbird Square 14 in 2007 Photo: Joan Fudala be hosting its 10th annual Nature throughout the 2000s, introduced the Film Festival June 6 at Harkins concept of “dinner and a movie” to Camelview Theatre, presenting the Airpark area. Raptor Force and Yellowstone: Loyal Cine Capri fans were disFormer Tee Bar Tee Theatre, Winter. heartened when the original Cine KivaTheatre, 2006 Photo: Joan Fudala Movie owners, especially Dan Capri was torn down at its Phoenix loHarkins, have always been comcation. Never fear … it’s Dan Harkins munity minded, and they give to the rescue! Scottsdale High grad and head of the Scottsdale-based Studio Movie Grill on Hayden a boost to local charities and Harkins movie corporation, Harkins reprised Cine Capri at Scottsdale and Northsight, 2011 Photo: Joan Fudala nonprofits in a variety of ways, 101 in 2003, merging historic décor from the original with state-ofsuch as hosting fundraisers, the-art seating, Dolby sound, gourmet food and a location accessible airing PSAs between movies, and hosting community events during to the entire region. The Scottsdale Quarter debuted the innovative iPic Theaters in non movie times. See you at the movies!  2010, featuring the Salt Lounge (and its eclectic array of drinks), Tanzy

June 2012 Scottsdale Airpark News | 35

John Casale


You might be an Airparker if …


ans of Salty Senorita may recognize John Casale, the man behind the beachy restaurant with the stunning tile bar and bustling patio that opened in downtown Scottsdale in 2000. That locale and the one in Peoria are still packing ’em in, though the Airpark incarnation succumbed a couple years ago to an ill-timed lease, signed on the cusp of the economic freefall. Casale, president of Anthem Restaurant Management Inc., is happy to report business is back in growth mode. Anthem’s arm of concession restaurants—which include Cardinals stadium, the Phoenix Open, and the Charros’ pavilion for Giants spring training—has flourished, and Anthem is now entertaining two joint ventures as well as a concept to bring Salty to a variety of commercial property layouts. Though Casale’s business headquarters are in downtown Scottsdale, he lives in the Kierland area with his boys, ages 3 and 6, and his wife of 12 years, Alicia, a Valley attorney “When you want to look at an area of entrepreneurs, of people willing to risk everything for their dream, go to the Airpark. I don’t ever have to shop at a national [outlet] if I don’t want to. We’re very much into shopping locally, using local providers and supporting local businesses, because that’s us.” We asked Casale to finish the phrase “You might be an Airparker if …”


You obsessively hoard quarters for the cages, go-carts and video games at Crackerjax.


You think iPic is cool, but you really wish you could catch one last movie at Farrelli’s Cinema Supper Club.


You love being 10 minutes away from every major freeway and you’re “that much closer” to Flagstaff.


AZ Airtime is your summer sanctuary.

36 | Scottsdale Airpark News June 2012


Ray's Pizza. Need I say more?

You’ve noticed the pool at Lifetime Fitness getting a little more “Vegas” every summer.


You know the entire Einstein Bros staff on a first name basis and usually see at least two neighbors buying bagels. You can ride your bike to (and more importantly, back home from) the awesome restaurants and nightlife at Scottsdale Quarter.



Your schedule is built around Horizon Little League games and post-game treats at Yogurtology.

You frequently bribe your kids to clean their rooms with a trip to Cold Stone Creamery and the splash pad at Kierland.



Your Saturday morning ritual is breakfast at First Watch, supplies at Home Depot and V’s for a shave and a trim.

You know how to access five different shopping centers at Raintree and the 101 without ever driving on an actual street.

You know where the secret parking is at Costco, and you desperately avoid the intersection of Hayden and Frank Lloyd Wright Boulevard. 



While laying out by the pool in the backyard, you and your kids have seen the same jets flying in and out of Scottsdale Airport so many times that you’ve named them.

Send Your Business News to

Submit to: Would you like to see your business news in this magazine? All you have to do is send us some details and we’ll format it for our Business News section. We run free announcements of new businesses, relocations, expansions, promotions, new hires, new products, fundraisers, grand-opening events, anniversaries, etc., every month. Our key coverage area is Doubletree Road to Pinnacle Peak Road, and 65th Street to 120th Street. Keep this form handy to make it easy to notify us the next time you have news to share with your community and business neighbors. Just email the info to* Business Name: Address: Website: Contact email/phone: Name & Title Manager, etc:



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June 2012 Scottsdale Airpark News | 37

Madison and Molly Schwanz, founders of “Kindles for Kids,” with Arizona Diamondback legend Mark Grace after he helped to fundraise for their program. The girls’ dad, Stephen, also worked with Grace on the 2012 Mark Grace Celebrity Invitational, which raised more than $100,000 for the Boys & Girls Clubs of Greater Scottsdale.

By Alison Bailin Batz

Father-Daughter Act W

‘Kindle kids’ carry on family tradition of caring

hen (young) sisters Molly and Madison Schwanz discovered their friend Trevor was diagnosed with leukemia they were inspired to help. After all, helping is in their blood. Their father, Stephen Schwanz, has been inspiring them since birth. By day, Schwanz heads Franchise Capital Advisors in the Airpark area, a boutique investment banking and specialized financial advisory firm. But by night, “Schwannie”—as he is affectionately nicknamed—focuses on affecting positive change in the lives of more than 16,000 North Valley children and teens. Through his years of efforts on behalf of the Boys & Girls Clubs of Greater Scottsdale, he has helped to fund nine branches and 12 outreach sites located in Scottsdale, Fountain Hills, Salt River PimaMaricopa Indian Community, Hualapai Indian Community and other Northeast Valley neighborhoods. And he makes sure others are in on the fun.

38 | Scottsdale Airpark News June 2012

“And fun it is,” says Schwanz. “The beauty of the Boys & Girls Club of Greater Scottsdale’s team is their openness to letting folks like me innovate new ways to allow people to give.” Among his innovations: • Developing an annual celebrity golf invitational that grew into the Mark Grace Celebrity Golf Invitational, which raised $135,000 for the clubs in 2012 and was attended by such stars as Justin Upton and Marcus Allen. • Dreaming up an annual wine and food festival that grew into Uncorked & Unplugged, one of the premiere events of the fall, offering guests a variety of gourmet foods, three stages of live entertainment, and the opportunity to sample premium wines, spirits and beers. The fundraiser garnered more than $100,000 for the clubs in 2011. • Re-imaging “Angels for Kids, Mentors for Life,” the annual giving campaign for the Boys & Girls Clubs of Greater Scottsdale, to reflect the strong and valuable mentoring members receive from the experienced staff and dedicated volunteers.

Stephen Schwanz with children of the Boys & Girls Clubs of Greater Scottsdale, a local charity he’s long championed

Kindles for Kids

As ready to make a difference as their daddy, together the girls planned and organized a lemonade stand in their DC Ranch neighborhood to raise money. Over the course of a few months and with additional funds from friends and neighbors, they collected enough to purchase Trevor an electronic reader to keep him company during treatment. They delivered his “reader” along with a simple note attached letting him know “people were rooting for him and to stay strong.” At the time, he was struggling with treatment and side effects that required numerous

hospital stays. Although Trevor was too weak to get out of bed or even open the gift, the gesture lifted his spirits and supplied him with a boost of motivation and encouragement. After seeing and hearing what their gift meant to Trevor and his family on numerous levels, the girls decided to expand their idea. They wanted others to have the same uplifting experience as Trevor. After months of research, networking and coincidental events, plans were underway to make their dream a reality. Little Molly was doing some powerful networking on the side as well: a week before Christmas, she wrote a letter to Santa asking for “only money so she could buy kids going through cancer treatment Kindles.” Her letter had such an impact on her family and friends that even baseball legend Mark Grace stepped up along with others to make “Kindles for Kids” a reality. Three days before Christmas 2011, Molly and Maddie delivered 40 Kindles to the cancer patients at Phoenix Children’s Hospital. They say their wish is to provide every child undergoing treatment the company of a Kindle and let them know “we’re rooting for them!” Today, with the help of dad and mom, they are going even further with Kindles for Kids. Their hope is each Kindle serves as a resource for comfort and also assists in coping with the loneliness, fear and boredom often experienced during hospital stays and treatment. Whether used for entertainment, help with schoolwork or just another way to connect with the outside world, they believe each of these children deserves the company of a Kindle. “I could not be prouder,” said mom Michelle Schwanz.  More: kindlesforkids.html

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June 2012 Scottsdale Airpark News | 39


Why Don't You Have Disability Income Insurance? If you are injured or ill, it could help you keep afloat financially


f you can’t work and pay your bills, how are you going to cope? Let’s say an injury or illness prevents you from doing your job. How do you deal with the lost income? Disability income insurance provides an answer. Few of us opt for such coverage, even though it may help us maintain our income (and quality of life) in a crisis. By Gavin Tolan, A case in point: the nonprofit Consumer Williams Financial Federation of America just polled 1,200 Group private-sector U.S. workers and found that two-thirds of them had no such coverage. Mention that to most employees, and they may shrug. Who cares, who wants to buy more insurance, especially coverage you don’t think you’ll need? The skepticism is understandable, because we never believe we will be disabled. We don’t dare think about it. Additionally, few of us comprehend the varieties of “disability” we could end up experiencing. The nonprofit Council of Disability Awareness notes that 90 percent of disability claims in the United States are unrelated to workplace injury. They are filed for acute or chronic health conditions/illnesses. Musculoskeletal disorders such as fibromyalgia,


arthritis, back pain, and spine and joint problems represent the largest percentage of disability claims, more than any other type of condition.

Never Happen to You?

Don’t think you don’t need disability coverage? Think again. You may be shocked at how little of your wages you can replace. You can only get workers compensation if your injury or illness is job related, which accounts for fewer than 5 percent of disabling illnesses or injuries. Social Security disability benefits typically provide about $1,100 per month—not exactly the income you want, and you might be waiting more than a year to get that first check. In 2009—the midst of the Great Recession—the SSA denied 65 percent of initial SSDI claim applications. This is why disability income insurance can be so useful. Some of these policies allow payments to start just a week after an employee stops working, and many of them will provide coverage in the neighborhood of 60 percent of a worker’s salary.

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What are your chances of becoming disabled during your working years? As a 2011 Social Security Administration Fact Sheet notes, just over 25 percent of today’s 20 year olds are projected to become disabled before they retire. More than 5 percent


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854 - 4,470 ±

7720 E. Evans

Lowest price per square foot. Various configurations.

405 - 2,415 ±

7900 E. Greenway

Various small ofc suites. Short term leases ok, easy 101 Fwy access, Restaurant on site.

1,304 - 1,818 ±

8603 E. Royal Palm

Garden style, great location, covered parking avail, near 101 Freeway. Well below market.

159 - 7,500 ±

13402 N. Scottsdale Rd

Small Stes Avail, Medical & General Ofcs, Scottsdale Rd Signage, $8 + Elec on Lg Spaces

4,123 ±

7170 & 7118 E McDonald

Fantastic Location, Scottsdale Rd exposure, rates starting at $10 + elec. on select suite.

1,507 ±

7575 E. Redfield

Reception, 4 offices, Redfield exposure.

1,120 ±

8600 E. Via De Ventura

Medical/Dental space, frontage - call for details.


7900 E. Greenway

1,700 ±

8350 E. Evans

“High End” Property, 16’ Clear Height. Near freeway. Rec, 2 ofcs, Evap whse.

2,084 ±

7707 E. Acoma

Flex space, 16’ Clear. 100% A/C in one suite, low rate, newly renovated build.

3,268 ±

7900 E. Greenway Rd

2 Offices, large work area, shower, Evap warehouse.

450 ±

7730 E. Gelding Dr

Garage only.

1,710 ±

7735 E. Gelding Dr

Office, Reception, Evap Warehouse

3,899 ±

14980 N. 78th Way

Open Evap warehouse, low rate.

1,800 ±

16071 N. 76th St

4 Offices, small warehouse.

7735 E. Gelding Dr. 15979 N. 76th St. 7302 E. Helm 7720 E. Evans

Multi-Tenant, Income Potential, Investment Building, Area for Fenced Yard. 1600 SF Office, 3200 SF warehouse, 21’ Clear, Frontage Unit, Signage. Modern reception, office, large work area, small warehouse, 100% A/C. Stand alone ofc bldg, owner bldg w/income. Center of Airpark. Bring qualified Buyers!

FOR SALE 13,297 ± 4,800 ± 1,680 ± 10,666 ±

LEASING | SALES | PROPERTY MANAGEMENT | DEVELOPMENT CUTLER COMMERCIAL 2150 E. Highland Avenue, Suite #207 Phoenix, AZ 85016 602.955.3500 Phone | 602.955.2828 Fax

7625 E. Redfield

Cliff Cutler James M. Lieberthal Rod Crotty

This information has been secured from sources we believe to be reliable, we make no representations or warranties, expressed or implied as to the accuracy of the information.

40 | Scottsdale Airpark News June 2012

Longfellow Law Group of U.S. wage earners were getting SSDI in 2011. The Society of Actuaries finds that once someone is disabled for 90 days, the average length of disability is two years. The CDA reports that the average long-term disability claim has a duration of 31 months. If your income drops, your stress level could soar. Do you know someone who has had to quit their job or walk away from their profession due to a disability? Then you’ve seen the financial stress that can result. Even if you don’t know someone facing such financial pressure, you have probably read stories that touched your heart, stories of economic hardship that can be traced back to a disability. A hardworking man or woman loses a home to foreclosure; a couple separates or divorces under economically trying circumstances; a single parent with children has to accept charity from a food bank or becomes homeless. In too many of these cases, a sudden disability is an underlying cause. If you die, your income stops and so do your expenses. If you are disabled and can’t work, your income stops ... but your expenses keep piling up. In fact, with the cost of medical treatment, your expenses may balloon. It’s time to start thinking about disability insurance. We’d all like to believe that we’ll never be disabled. But the reality is ... it could happen to you. If it does, how will your family manage? Are you prepared? If your employer doesn’t offer or provide you with disability income insurance, take some time to look at the options. You don’t always know what the future holds.  Gavin Tolan is a financial consultant with Williams Financial Group in Scottsdale. He has served individual investors throughout the Valley for the past 18 years with investment recommendations, account management and retirement planning. For questions and topic requests, or to set a meeting to review your investment portfolio, contact him at gtolan@ or 480-212-1100.

Commercial Real Estate Transactions  Purchases and sales, medical, office,

industrial & retail properties; leases

Business/Corporate Law  Entity formation, partnerships, LLCs,

joint ventures, commercial contracts, licensing, manufacturing and distribution agreements; employment matters

Victoria F. Longfellow AV Peer Review Rated Certified to mediate by the Straus Institute of Pepperdine University.

Mediation of disputes  Commercial, employment

and domestic matters

480.348.6888 | 8300 N. Hayden Rd., Suite A-113 | Scottsdale, AZ 85258

Attention Small Business Owners! NOW is the time to BUY and REFINANCE Commercial Real Estate!

Securities offered through WFG Investments Inc., Member FINRA & SIPC, Registered Representative of WFG Investments Inc. This commentary is not to be considered a recommendation to purchase or sell any securities. You should carefully consider your own particular portfolio, investment objectives, risk tolerance and time horizon before investing any monies. An index is an unmanaged weighted basket of securities generally representative of a certain market or asset class. An investment cannot be made directly in an index.

602-381-6292 x210 • Arizona’s Preferred SBA 504 Lender We simplify business finance -

ask us how!


June 2012 Scottsdale Airpark News | 41

Not Your

Nana’s House Six years in the making, opulent Maravilla welcomes first residents


Article and photos by Kristian Seemeyer

n 2006, when the Fairmont Scottsdale Princess was sold, Senior Resource Group acquired the adjacent 26 acres to the east, alongside the TPC golf complex. The plan was to build a distinguished retirement community with the look, feel and lifestyle of a premier resort. Six years and more than $100 million later, the first wave of lucky residents arrived at Maravilla last month. Built partially over an underground parking garage the size of two football fields, the main building has the feel of a sprawling hacienda with an arched portico theme, spacious courtyards, intimate nooks, and private and shared areas to entertain and be entertained. Residents have their pick of casitas, courtyard homes, assisted living spaces or memory-care residences. Maravilla offers an “enhanced lifestyle for residents 62 and better,” says Executive Director Tim Cowen, who maintains no other retirement community in the world rivals the concept that has evolved just off Scottsdale Road on Princess Drive. In Spanish, Maravilla, in addition to meaning a marvel or marvelous, connotes

42 | Scottsdale Airpark News June 2012


 Outdoor Bocce Ball Court with Cabanas  Elegant Movie Theater  On-site Health Care Clinic with Triage and

Emergency Care

Living Spaces, 24 Memory-Care Residences

 Peaceful Spa and Salon  Fitness Center and Stunning Indoor Pool  39 Casitas, 118 Courtyard Homes, 36 Assisted

The final phase of Maravilla may include a restaurant just north of TPC, overlooking the golf course, according to McVitty. Friendly, quality, detailed design is as important to the private homes as it is to the main and shared spaces. Private living spaces are enhanced with modern appliances, fireplaces, marble countertops with glazed basins in the bathrooms, generous closet space and hardwood cabinetry. And every single casita, courtyard home and assisted living space contains a private loggia, or sheltered veranda space. Independent, assisted living and private memory-care rooms feature large picture windows spilling in natural light—and all but the memory-care windows open to allow fresh desert air in along with the stunning views. The memory-care facility is every bit as luxurious as the rest of the property, with secured loggias the idea of a pleasant surprise. And apart from the obvious rich amenities, astonishing architectural focal points await at every turn: ornate handmade wall tiles of Moorish influence, colored glass, hand-painted roof beams, vaulted ceilings, rich fabrics and carpets, wood ceilings, tiling and wood floors, all designed to enhance the flow of Maravilla’s space. And then there are the stars. snowflakes, placed carefully throughout the property in light fixtures, structural designs, and floor and ceiling patterns.

Architectural Achievement

“Hither and yon, the designers have placed stars within the design, like little surprises, practically around every corner,” says Cowen. “Residents and guests have taken to looking for them, seeing how many they can spot, and where.” Those with sharp eyes are rewarded with sightings of myriad star shapes, integrated within the interior and exterior design is the motif, different as

Mike McVitty of Scottsdale-based Allen +Philp was the head architect for the project, which is the second senior living community he’s worked to produce. “The primary goal was to create a more home-like setting or residential feel as opposed to apartment-like dwellings,” says McVitty. For example, on approach to the main entry stands a tall, one-story vestibule, yet visitors don’t realize that directly behind it is a three- or four-story building. McVitty also abandoned the traditional spoke-and-hub design many retirement communities, not to mention hospitals, are built around, he says. “We created what we call ‘the street’ for a different, improved kind of circulation, which begins at Independent Living and ends toward TPC.”

and an outdoor space that allows residents to walk about in security and safety. The minimum buy-in cost for Maravilla is $238,700 with a minimum monthly fee of $1,900. The fees vary depending on the type of unit and its size, which ranges from 900 to 2,100 square feet. In a setting as richly adorned and vibrant as some of the West Coast’s premier resorts, Maravilla’s health and well-being services, assisted living and memory-care allow residents to transition within the community, maintain their well-established lifestyle—their homes, as it were—and enjoy life.  June 2012 Scottsdale Airpark News | 43





EXECUTIVE OFFICE SUITES Offices Available- 100 to 330 Sq. Ft. All-Inclusive Suites provide:

Boardroom Suites of Scottsdale, LLC

Office Furniture • Conference Room Usage T-1 Internet Connection • 24/7 Security Areas Telephone & Private Number • All Utilities Full-Time Receptionist & Support “Image Accounts” Also Available

8426 E. Shea Blvd., Scottsdale 85260

(480) 664-6600

Volunteers Sought for Airpark Landmark The Airpark Eagle Foundation, a nonprofit whose mission is to create a “Gateway to the Airpark,” is seeking volunteers. The organization will be creating a board of directors, working with other community groups and fundraising. The foundation hopes to enrich the Scottsdale Airpark with Sonoran native landscape and create a garden sanctuary where the “One with the Eagle” sculpture is located. To learn more or participate in the project, visit, call 602-918-8808 or write

Beat the Heat Helps Seniors in Summer Every June, the Via Linda and Granite Reef senior centers provide a care package of summer goods for isolated, frail and homebound senior citizens. You can help by donating supplies. Items needed include reusable bags and water bottles, nutritional supplement drinks (i.e., Ensure or Gatorade), bottled water, small snack items, personal hygiene items, stamps, and grocery gift cards (minimum $35). Drop off your donations at the Via Linda Senior Center by June 18. For more information on ways to donate, call 480-312-8455 or email

Scottsdale Airpark For Sale

14650 N. 78th Way - #C (Reduced Price!)

5,613 s.f., Industrial I-1 showroom & office. Single story, presently private auto collection with unique showroom.

Scottsdale Airpark For Lease

14650 N. 78th Way

8260 E. Raintree Drive

Executive Suites, 1 -2 people, economical. Great location with easy access to Loop 101.

15875 N. Greenway Hayden Loop

1,512 s.f. O/W Reception, 2 offices, restroom and A/C warehouse.

7735 E. Redfield Road

1,680 s.f. O/W Reception/showroom area with 1 office, 2 restrooms and A/C warehouse.

15875 N. Greenway Hayden Loop

8320 E. Gelding Drive

2,060 s.f. O/W Reception, 2 offices, 3 built-in cubicles, restroom and evap-cooled warehouse. New floor tile throughout. 7621 E. Gray Road

8320 E. Gelding Drive

2,380 s.f. O/W Reception, office, 2 restrooms and warehouse.

7641 E. Gray Road

2,593 s.f. OFC Reception, 2 offices, conference room, file/ copy room, open work area, 2 shared restrooms. 2nd floor offices.

7750 E. Gelding Drive

7735 E. Redfield Road

3,600 s.f. O/W Reception/showroom, restroom and warehouse.

7641 E. Gray Road

3,897 s.f. O/W Showroom/shop area, 1 office, restroom and warehouse.

7621 E. Gray Road

4,620 s.f. OFC Office, restroom and warehouse.

7750 E. Gelding Drive

Schaefer & Associates, LLC Professionally Manages Properties throughout Arizona Don Schaefer - Designated Broker • Eric Schaefer - Associate Broker • Jane Poucel - Associate Broker • 7621 E. Gray Rd., Suite D • Scottsdale, AZ 85260 • 480.998.5025

44 | Scottsdale Airpark News June 2012

Are you ready for the future? Explore innovative and trendsetting projects that excel in energy efficiency, material resources, water reuse and unique building design solutions. Residents can learn about local innovative projects at the last in a series of Green Building programs. The free lecture is from 7 p.m. to 8:30 p.m. Thursday, June 7, at the Granite Reef Senior Center, 1700 N. Granite Reef Road. Participants will discover the synergistic benefits of energy efficiency, renewable resources, water efficiency and climatic responsive design. For more information, visit or call 480-312-3111.

Check out these ongoing activities:

7641 E. Gray Road

2,246 s.f. O/W Former Karate Center with an office and restroom.

June 7 Green Building Program Presents Innovative Projects

• WestWorld hosts various horseshows and other events. Watch eTicket for information about more events: • ArtBridge Thursdays - Arizona-based talent to exhibit, demonstrate and sell their products and services in a festive atmosphere, 2 to 10 p.m. every Thursday through May 31, SouthBridge on the Canal, Downtown Scottsdale. • Thursday Tunes at ArtWalk - Live music, Downtown Scottsdale next to the Method Art Gallery on Marshall Way, 7 to 9 p.m. Thursdays. • Old Town Farmers Market - 8 a.m. to 1 p.m. Saturdays, First Street and Brown Avenue. 623-848-1234. • Saturday Sounds - 1 to 3 p.m., Saturdays, northwest corner of Main Street and Scottsdale Road. • Downtown Cultural Trolley Tours - 10:30 a.m. second Saturday of the month, Old Adobe Mission - Downtown Scottsdale. 480-634-6850, 

June 2012 Scottsdale Airpark News | 45

{ Calendar { Rogers & Hammerstein’s South Pacific


WHEN: 7 p.m. Fri., June 15 and Sat., June 16; 3 p.m. Sun. June 17 WHERE: Scottsdale Center for the Performing Arts, Virginia G. Piper Theater, 7380 E. Second St., Scottsdale COST: Free INFO: 480-994-2787; The award-winning Detour Company Theatre is sharing its rendition of Rogers & Hammerstein’s South Pacific for free. The Detour acting troupe is comprised of adults with developmental and other challenges.

WHEN: 7 p.m. Tues., June 19 WHERE: Musical Instrument Museum (MIM), 4725 E. Mayo Blvd., Phoenix COST: $35-$45 INFO: The latest in a great tradition of Brazilian singer-songwriters, CéU combines Afro-beat, soul, and electro-jazz with a voice of unforgettable beauty.

Through the Lens: Diné Photographers

Audubon Arizona 2012 Film Festival WHEN: 5:30 p.m. Wed., June 6 WHERE: Harkins Camelview Theatre, 7001 E. Highland Ave., Scottsdale COST: $25 or $100 for VIP INFO: Price includes two films: Raptor Force and Yellowstone: Winter, dinner, popcorn and a soda. The picnic supper and silent auction begin at 5:30 p.m. The films start at 7 p.m.

L&J Motor Vehicle Services,


An Authorized Service Provider for the Motor Vehicle Division





NEW! We can now process IRP/IFTA/ APPORTIONED plate and registrations for all of the intrastate trucking companies.

Quick Easy Convenient! No Waiting

Since 1992

WHEN: Tues., June 12-Sun. Nov. 25 WHERE: Heard Museum–North Scottsdale, 32633 N. Scottsdale Road COST: $5 adults; $4 seniors 65-plus; $2 for students with a valid student ID; free for children younger than 6, Heard Museum members and American Indians INFO: 480-488-9817; In this exhibition of work, visitors will see the many ways Navajo photographers celebrate the beauty and comment on their home, their land and contemporary life.

Group Wine Bottling Experience WHEN: 6:30 p.m.-8 p.m. Tues., June 19 WHERE: Su Vino Winery, 7035 E. Main St., Suite 110, Scottsdale COST: $30 INFO: 480-994-8466; www. Enjoy an evening of wine, hors d’oeuvres and desserts with bottling experience. Each person takes home a bottle of wine. Limited to 30 attendees.

WHERE CUSTOMER SERVICE COMES FIRST • Registration • Inspections (Level 1) • Duplicate Titles • Title Transfers

• Bond Titles • Out Of State Titles • Various Permits • Problem Solving

• Fleet Renewals • Lost Plate & Tabs • Issue Intrastate Plates & Registrations

We Are Proud To Serve Automobile Dealerships (with fast turnaround time), Fleet Companies, Financial Institutions & Individuals

We are located in the Scottsdale Airpark at: 14770 N. 78th Way, Building A Scottsdale, AZ 85260 Exit West on Raintree of the 101 One Block West of Hayden (78th Way)

480.368.9933 RENEW BY PHONE, JUST CALL US Convenience Fee Shall Apply

46 | Scottsdale Airpark News June 2012

Summer Spectacular ArtWalk WHEN: 7 p.m.-9 p.m. Thur., July 5 WHERE: Scottsdale Arts District, extending along Main Street west of Scottsdale Road and on Marshall Way north of Indian School Road to Fifth Avenue COST: Free "Chill" with music, art and China Mist iced teas in the Scottsdale Arts District. Presented by the Scottsdale Gallery Association in conjunction with city of Scottsdale.


Mighty Mud Mania WHEN: Saturday, June 9 WHERE: Chaparral Park, 5401 N. Hayden Road INFO: "Mighty Mud Mania" began in 1976 as the "Shout It Out Decathlon," a promotional gimmick for Johnson's Wax "Shout" Spray pre-wash. The activity was held in Chaparral Park in Scottsdale and the Johnson's Wax Company provided 300 white T-shirts for the participants. The city of Scottsdale continued to operate the event after Johnson's "Shout" promotion ended. Re-named "Mighty Mud Mania," the activity has been held since then as the culminating activity of all the Scottsdale Parks and Recreation summer programs. For the first time, adults can participate in the muddy obstacle course, in addition to the 1 to 17 year olds! Adults are welcome to play from noon to 2 p.m. for a $10 fee; register, as spots are limited.

Cirque du Soleil’s Kooza WHEN: Friday, June 8-Sunday, July 15 WHERE: Under the white air-conditioned Grand Chapiteau (big top), University of Phoenix Stadium, 1 Cardinals Dr., Glendale COST: $35 to $130; specially priced tickets for children, seniors, military and students. INFO: (800) 450-1480 or Since its premiere in Montreal in April of 2005, KOOZA has charmed close to 4 million spectators in North America and Japan

Starfire Golf Club Happy Hour - 3:00pm-7:00pm We Appreciate Our Neighbors!

June Bridal Open House June 23rd 4:00pm - 7:00pm

Local to Local Discount

20% OFF * Breakfast or Lunch Must present this coupon for discount.

Please Contact Jill Pierce to RSVP: 480-948-6000 x109

Valid thru 8/31/12 *not valid towards special events and cannot be combined with other discounts.

Golf Rates • Public Welcome $ $ $


before 2pm

Hayden Rd.

Scottsdale Rd.

Cactus Rd.

101 Shea Blvd.


after 2pm


after 4pm

Summer Pass Special $112 Golf for $15 • 5/21/12 - 9/11/2012 Call Golf Shop for details.

11500 N. Hayden Rd. Scottsdale, AZ 85260

480-948-6000 • Visit Us on Facebook & Twitter June 2012 Scottsdale Airpark News | 47



15040 N Northsight Blvd #104, Scottsdale, AZ 85260 Ph: 480.991.9011 Fax: 480.998.2188 M-F 10:30am-6:30pm Sat 11am-4pm Sun - Closed We cater for offices, lunches and events.

FREE DELIVERY Full Salad, Soup and Fountain Drink $9.99 Cannot be combined with other coupons or specials. Expires 6/30/12

Any Wrap, Chips and Fountain Drink $8.99 Cannot be combined with other coupons or specials. Expires 6/30/12

Chef Fawcett Takes Over Renegade Canteen, Makes Over Menu

ith a new executive chef and reinvented menu, Renegade Canteen is back on the scene with a new vision of regional American comfort food. Growing up in the Midwest and surrounded by nature, Chef Donald Fawcett brings a fresh and seasonal approach to the new menus. Raised on solid home cooking, Fawcett upgraded his kitchen skills by hard work and the tutelage of local chefs Matt Taylor, Payton Curry and Peter DeRuvo, among others. His new lighter, fresher, faster and affordable lunch menu ($9-$12) includes startChef Donald Fawcett ers such as the Sangria Salad with apples, grapes, citrus supremes, Arizona baby greens, and goat cheese finished with a cabernet-raspberry vinaigrette. Entrees include the Salmon PLT, with prosciutto, baby greens, tomato and aioli, and BBQ Pork Sliders on jalapeno-cheddar brioche. The new dinner menu features Chef Fawcett’s Pork Osso Bucco entree, with white bean cassoulet, braised beets, green beans and spiced jus; and Dr. Pepper Braised Beef Short Rib, with chili cheese grits and asparagus. “The Renegade name couldn’t be a better fit for my style of cooking. Here, fresh and perfect is both homey yet edgy with my touch,” says Fawcett.

Order 2 Full Salads get the 3rd for 50% off Cannot be combined with other coupons or specials. Expires 6/30/12

10% OFF Any Purchase Cannot be combined with other coupons or specials. Expires 6/30/12

20% off Any Purchase 2:30-6:30pm Mon. thru Fri. 12:00-4:00pm Sat. Dine in only. Cannot be combined with other coupons or specials. Expires 6/30/12

1/2 Salad & Small Soup $7.99 Cannot be combined with other coupons or specials. Expires 6/30/12

48 | Scottsdale Airpark News June 2012

Grilled Half Chicken (achiote marinade, mashed potatoes, broccolini and tomatillo sauce.)


or summer, Sassi, North Scottsdale’s AAA-four-diamond restaurant, offers a family-style “Little Italy” dinner, featuring a five-course meal for four or more at $29 per person. Menu items include: insalata tricolore; gnocchi al telefono; housemade Italian sausage with polenta; spicy boneless half chicken with summer vegetables; and gelato and cookies. Every Tuesday evening, the Little Italy dinner will include a bottle of wine for the table. Sassi is located at 10455 E. Pinnacle Peak Parkway. More:

Biggest & Best sandwiches anywhere... it’s a Beautiful thing!


We Carry

Fine DeliCatessen

Breakfast burritos • Specialty sandwiches salads • and much more! Order a 6” Sub & Receive



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16211 N. Scottsdale Rd. 480.607.DELI(3354)


21705 N. 19th Ave. 623.581.DELI(3354)

M-F: 7am-7pm • Sat: 7am-6pm • Sun: 9am-5pm



tarting this summer, Cask 63 is offering a special pre-fixe menu featuring food selections, drinks and other cool treats to keep the heat where it belongs ... in the kitchen. “Our focus on fresh ingredients lends itself perfectly to light, tasty fare that doesn’t heat up the body temperature or make guests feel bloated or lethargic,” says Jerry Tingle, co-owner and general manager. The ICE experience features three courses of smaller plates (chilled watermelon gazpacho; sauteed black cod; sorbet); pricing is $25. Cask 63 is at 8877 N. Scottsdale Road.




SCOTTSDALE 480-948-5550

DINE-IN OR TAKE-OUT ONLY. NO SUBSTITUTIONS. CHEESE & PEPPERS ADDITIONAL. Limit 1 per customer per visit. Must present coupon at time of order. Not valid with other offers. Expires 6/30/12 AP




SCOTTSDALE 480-948-5550 DINE-IN OR TAKE-OUT ONLY Limit 1 per customer per visit. Must present coupon at time of order. Not valid with other offers. Expires 6/30/12 AP

With Sandwich, Fries & Drink Order

SCOTTSDALE 480-948-5550

DINE-IN OR TAKE-OUT ONLY Limit 1 per customer per visit. Must present coupon at time of order. Not valid with other offers. Expires 6/30/12 AP


SCOTTSDALE 480-948-5550

14740 N. Northsight Blvd. MON-SAT: 10:30AM -8PM SUN: 11AM-7PM

June 2012 Scottsdale Airpark News | 49




WE STAND FOR QUALITY GUARANTEED Your Catering Headquarters JUne $5 FeatUred Footlong: Oven ROasted ChiCken With spinaCh

try our new turkey & Bacon avocado

! Best of City Search “Best of” Phoen , New Times ix Gazette

1980-2012 • 32 Years of Excellence Top Pizza Restaurant • Scottsdale Airpark News • TOP PIZZA AWARD 4TH YEAR IN A ROW!

Check us out for Daily Specials! Corporate Pick-up: 10% Off $100 or more SW Corner of Pima & Frank Lloyd Wright Blvd. (Sonora Shopping Center, Between Best Buy & Staples)

7325 E. Frank Lloyd Wright Blvd.#103 SE Corner FLW Blvd. & Scottsdale Road (next to Picazzo’s) (480) 443-2511 6501 E. Greenway Parkway, Suite 105 64th St. & Greenway, SE Corner in Safeway Shopping Center (480) 551-3351

Scottsdale Airpa rk New Top Prop Aw ard

a” Voted “Best Pizz by the Arizona x Republic/Phoeni

Mon–Thurs 10:30am–10:30pm Fri & Sat 10:30am–11:30pm Sunday 11:30am–10:30pm


Order online:

23535 N. Scottsdale Rd., Suite 103 NE Corner of Scottsdale & Pinnacle Peak Roads, In front of Superpumper (480) 513-0168 20553 N. Hayden Rd. SE Corner of Hayden & Thompson Peak (480) 513-0725 7000 E. Mayo Blvd. Scottsdale Rd., South of Loop 101 (480) 502-8289 13802 N. Scottsdale Rd. NW Corner of Scottsdale & Thunderbird Roads (480) 443-1332



Join us for our Weekday & Weekend Lunch Buffet • 11am–3:30pm & Prime Rib ed Serv s g e L b ra C t! Every Nigh


Happy Hour Every Day $3 House Wine, $2 Select Drafts, 1/2 Price House Sushi & Back East Rolls Small Appetizer Bar Served M–F 4pm–Close & All Day on Weekends

5 00 OFF

Full Buffet

2 Adult Meals Minimum

Valid for dinner only. Dine-in only. With

this coupon. Not valid with other offers or prior purchases. One coupon per table. Expires 7-14-12.

10% OFF Entire Bill Full Dinner Buffet

Valid for dinner buffet only. With this

coupon. Not valid with other offers or prior purchases. One coupon per table. Expires 7-14-12.

50 | Scottsdale Airpark News June 2012

7000 E. Shea Blvd.

NW Corner of Scottsdale Rd. & Shea


Special Prices for Children Ages 2–12 10% Senior Discount


7 By Melissa Rein, The Brand Consortium Public Relations



Essential Time-saving Apps for Marketing

on the Go


app for that” they really do mean it. They’ve thought of everything. Literally. As consumers, we love apps that help us get organized (Evernote), make informed decisions (Yelp), navigate a new city (Google Maps), and have fun (I’m an eBay app addict). But, to take charge of marketing for your business, what are the apps you absolutely must have to compete in the new media age?

f you’re a busy professional and spend a lot of your time on the go, it’s simply not practical or possible to manage marketing tasks from your computer throughout the day. If you already use the Apple iPhone you may be familiar with apps that make your work life infinitely easier. Did you know there are more than 1 billion apps for the Apple iPhone? ONE BILLION. So when Apple says “there’s an

LoveSCOTTSDALE www.lovinlifeafter50

ng One woman’s harrowi her own fight to unravel . medical mystery

s Award-Winning Feature


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T h E

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Yin& The delicate balance of love and work

An Origina Nice Guy l

Sidelined by a strok ‘Original Sun’ finds e six years ago, the art to be great thera : : by Jimmy Magah py. ern


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airport’s Zulu Caffé

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Centennial ‘Yearbook’: 100 scottsdale milestones


Network like a Power Couple s Award-Winning Feature

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Flying p the Coo

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JanuaRY 2012

scottsdale airpark News


FEBRUARY 2012 • Volume 32 • No. 2


Airpark News

Page 36


April 2012

By Shanna Hogan

Features Award-Winning F


Last chance to vote Finish Line News

for your favorites! Page 40

letter starts on

page 41

Our Dynamic Duos Issue is brought to you by:

Moises Martinez & Rosa Rendon Blissful Yoga studio

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If you wanted to reach the residents and businesses of Scottsdale, where would you turn? Getting a message to one of America’s most liveable cities can be expensive. That’s why our advertisers turn to the place where the value is always greater than the price. s Award-Winning Feature

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480.348.0343 June 2012 Scottsdale Airpark News | 51

Vision you control


Just touch the frame to adjust your view



• One touch turns emPower! On for reading • Another turns it Off for more active pursuits • A swipe activates Automatic Mode which turns the reading on or off with a tilt of the head.

Exclusively available through DR. ANNETTE HANIAN 13840 N. Northsight Blvd. #105, Scottsdale, AZ 85260 Phone: 480-443-1150 ©2011 All Rights Reserved. PixelOptics, emPower! and Life-activated Eyewear are trademarks of PixelOptics Inc., Roanoke, VA. Numerous patents issued and pending worldwide.

SOUND OFF! Airpark Marketing Gurus’ Fave Apps Deborah Topcik, director of marketing for Z’Tejas Restaurants - @ztejas “My favorite iPhone app is HootSuite. I think it’s easier to use than the Twitter app built into the iPhone. HootSuite organizes all of my mentions, direct messages and who I follow easily. Plus, it lets you retweet the old way (without the quotes). It also has a really easy-to-use menu to upload photos, schedule tweets, shrink links and more.”

Meggie Miller, director of marketing for Twin Peaks Restaurants - @twinpeaksgirl

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“For #SMM on iPhone, I stick to the basics: just the standard Twitter and FB apps. I believe lots of #SMM programs/apps take the personal aspect out of the equation, which takes away from the authenticity of the conversation.”

Ryan Keller, director of marketing for Remix Watches - @remixwatches “Mailchimp is one the most invaluable apps on the iPhone. Our company does a lot of events where collecting customer data is essential. Mailchimp lets us add new subscribers and manage our lists quickly and efficiently directly from our iPhone or iPads.”

Barry Jenkins – owner, AZ Air Time Trampoline Park - @azairtime

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52 | Scottsdale Airpark News June 2012

“We have found the Facebook app the most effective way to communicate with our customers about promotions, specials and other company information. With nearly 3,000 Facebook fans, consistent page interaction and updates are essential. Perhaps the best thing about the app is that anyone with page admin credentials can update the page, which helps all of our managers and staff stay up-to-speed on company happenings.”

After a little research and polling a number of PR/social media luminaries who use the iPhone on a day-to-day basis, check out these seven “must-have” iPhone apps.

Gotta Have It

• TweetDeck: There seems to be two camps on this topic; those who love Hootsuite, and those who love TweetDeck. However, TweetDeck’s reliability paired with the ability to organize multiple groups and multiple accounts makes it a little more valuable. It’s an essential tool for monitoring your brand on Twitter while you’re away from the office. Oh, and make sure you set the notifications and check for updates frequently. When customers decide

"The Bump app allows iPhone users to swap contact info simply by touching phones. Really. I’m not making this up. It’s way cool." to airs a grievance with your company (or offer kudos) it’s important … no, essential … to respond quickly. Having your phone constantly “ding” with notifications gets some getting used to, but if you’re handling your own social media it’s something you’ll want to get accustomed to. Quickly. • Facebook. An unquestioned staple. Like TweetDeck, the ability to monitor your fan page, upload photos, and add other content on the run is invaluable. If you’re already using Facebook on your iPhone to stay in touch with friends and family, using it for business requires a crash course and extra care when posting. At the moment, the Facebook for iPhone app makes it a little too easy to accidentally post personal information and updates on company pages, so double-check to make sure you’re on your business page before you post. • Bump: A new app, but one that’s gaining popularity by the day. I like to call it the business card of the future. Especially for you tradeshow and conference attendees. The Bump app allows iPhone users

to swap contact info simply by touching phones. Really. I’m not making this up. It’s way cool. • Google: Email, Reader, Maps. You need them all. But you also need the basic search engine and it’s ability to help you find anything, anytime, anywhere. Remember when you used to call 411 for a phone number? Me neither. And quick tip, if you can’t find your own company’s phone number in 30 seconds or less using Google for iPhone, chances are that nobody else can. Fix that. • Evernote: Are you one of those people who do their best thinking in the car? Then this app is for you. Capture those ideas and sync them with your Mac back at the office. Grab screen captures of whiteboards after meetings and upload them to your desktop. Or take notes at a meeting and upload to your files online later. Evernote does it all. • Dragon Dictation: This one I especially like because much of my time is spent writing for clients. Dragon Dictation is an easy-to-use voice recognition application powered by Dragon NaturallySpeaking that allows you to easily speak and instantly see your text or email messages. In fact, it’s up to five times faster than typing on the keyboard. I have been able to generate entire press releases using this tool. Using this app takes some practice and some editing, but it truly is a time saver if you need to draft a document while you’re on the go. • WordPress: The popular Web blogging tool now has an app for the iPhone (3G and original) and the Touch. It claims to be the only iPhone app that allows you to write posts, upload photos, edit and manage comments—right from your phone. A handy little tool when you need to manage your blog on the go, wouldn’t you say? Social media marketing is no longer a trend. It's now an imperative every business owner must cultivate and nurture with consistency. Using apps to manage your social media presence helps streamline your tasks so they are quicker and easier to manage from anywhere. And that’s something any business owner and savvy online marketer can appreciate.  Melissa Rein is a Scottsdale Airpark-based public relations professional and owner of public relations, marketing communications and event design consultancy called The Brand Consortium Public Relations. For more tips on how to better market yourself, find Melissa online at or tweet her @MelissaRein.


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Scottsdale Healthcare Hospitals: 1st in Arizona to Earn Pediatric Emergency Care Certification


By Keith Jones, Scottsdale Healthcare

he emergency departments in all three Scottsdale Healthcare hospitals are now certified as meeting high standards of care for ill or injured infants, children and teens under Arizona’s new Pediatric-Prepared Emergency Care designation program. Scottsdale Healthcare is the first health system in the state to have all of its hospitals achieve the new certification for pediatric emergency care. Scottsdale Healthcare’s Thompson Peak Hospital as well as the Osborn and Shea campuses were among only seven Valley hospitals certified under the new program, according to the Arizona Department of Health Services. “It is a great accomplishment to have achieved system-wide certification. It reflects upon the skill and dedication of our administrators, emergency physicians, nurses and ancillary staff,” said Pediatric Emergency Department

Medical Director Michael Jonas, M.D. The voluntary certification program includes three levels: Prepared, Prepared Plus Care and Prepared Advanced Care. Hospitals can be designated one of the levels after a review of their application and a rigorous site visit. S c o t t s d a l e H e a l t h c a re S h e a Medical Center, with its dedicated pediatric ER, was designated Prepared Advanced Care. Scottsdale Healthcare Thompson Peak Hospital and Scottsdale Healthcare Osborn Medical Center earned Prepared Plus Care designation. Emergency Department staff were praised for their efforts to earn the designation. “Without their dedication to the meeting the metrics and setting the standard for the Valley, we would not have achieved this wonderful designation for the care we provide children,” said Associate Vice President Mary Kopp.

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Arizona is among only five states to implement a pediatric emergency care certification program. The program was established by the Arizona Chapter of the American Academy of Pediatrics in partnership with the Arizona Department of Health Services. Current ER wait times at Scottsdale Healthcare can be seen online at, or visit for information on hospital services. 

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LUBE, OIL & FILTER & TIRE ROTATION * Gold Stamp for Commitment to Staff’s Health The CEO Roundtable on Cancer has accredited Scottsdale Healthcare as a Gold Standard employer, recognizing the nonprofit health system’s efforts to prevent, detect early and provide quality care for employees and their family members who are diagnosed with cancer. Scottsdale’s largest employer with more than 6,700 staff members, Scottsdale Healthcare earned the award for its commitment to the health of employees, demonstrated by discouraging tobacco use, encouraging physical activity, promoting healthy nutrition, detecting cancer early and providing access to quality care, including clinical trials. Employees and their family members have access to the research, diagnostic, treatment and support services offered by the Virginia G. Piper Cancer Center at Scottsdale Healthcare. Tobacco use by patients, visitors and all others is prohibited on hospital campuses in order to provide a healthy and healing environment. Additionally, Scottsdale Healthcare does not hire or re-hire individuals who use tobacco.





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June 2012 Scottsdale Airpark News | 55

Scottsdale Leadership Class XXVI

ENJOY A FEAST FIT FOR A DAD. Father’s Day Brunch Buffet* – Sunday, June 17th

Scottsdale Leadership Inc., a nonprofit community leadership program serving Scottsdale and the surrounding community for more than 25 years, is pleased to announce the graduation of Class XXVI. The graduation was sponsored by Casino Arizona / Talking Stick Resort and General Dynamics. Class XXVI consisted of 36 individuals who participated in thoughtprovoking discussions covering a variety of issues facing Scottsdale such as economic development, social and youth issues, education, health care, and sustainability; completed a community service project; and developed relationships with community and business leaders. Other experiences in the program included a helicopter tour of SRP’s dams, a presentation from Secretary of State Ken Bennett, and a full day of police and fire training. Scottsdale Leadership graduates go onto tackle community issues, lead non-profit organizations and seek public office.

Graduates of Scottsdale Leadership, Class XXVI include: Sandy Adler, Arizona Best Real Estate Jennifer Bare, Buzz Mouth E. Thomas Billard, Midwestern University Kate Birchler, Westcor Terri Blau, Scottsdale Community College Brunch 9am-3pm, Adults $35, Brunch 10am-3pm, Adults $17.50, Teshara Boston, Defense Contract Audit Agency Ages 5-12, $17, 4 & under free Ages 5-12, $11.95, 4 & under free Lucia Burns, Girlfriend U 101 & INDIAN BEND 101 & MCKELLIPS Tyler Butler, Microsoft Store TALKINGSTICKRESORT.COM CASINOARIZONA.COM Joy Cervantes, Joy C. Cervantes CPA, PC Samuel Chang, Lewis and Roca *Wandering Horse Buffet includes one domestic beer per person. Eagles Buffet includes unlimited champagne per person. Proudly owned Michael Corso, PCI Associates Ltd. and operated by the Salt River Pima-Maricopa Indian Community. Jennifer Dangremond, STARS Kevin Donovan, Scottsdale Insurance Company Jenifer Dymek, SRP 5862-1_CAAZ_FathersDay_Brunch_SctsdlAirpk.indd 1 5/21/12 5:12 PM Tim Garvin, City Property Management Company Inc. Alisa Hawthorne, Scottsdale Healthcare Kiem Ho, Henkel Consumer Goods Inc. For All Your Embroidery, Screen Printing, Joe Holmes, ATC Associates Inc. Heather Husom, Hello Arizona! Inc. Photo Art, Digital Printing, Cell Phone Slava Ibragimov, First Bank Photo T’s and Heat Transfers Timothy Jorden, 1st Advantage Mortgage Braden Love, Scottsdale Insurance Company Chuck McGrath, Charles W. McGrath Jr. CPA, PC Innovative & Upscale Jeff Miller, Boys & Girls Club of Greater Scottsdale Uniforms for All Types Jonathan Miller, HomeOwner Now of Businesses Todd Miller, Scottsdale Insurance Company Nick Molinari, Granite Reef Sr. Center Rachel Pearson, Scottsdale Convention & Visitors Bureau Chris Rivera, DMB Associates Inc. to t Nex g Jerry Scheirer, Valley of the Sun United Way The Good Eg Ted Taylor, Family Promise of Greater Phoenix John Thornton, Thorton Financial Consulting Jeff Walther, Scottsdale Police Department Linda Walton, City of Scottsdale John Ware, RJR Surveys Inc. Melinda Webster, A.R. Mays Construction

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Since 1987, Scottsdale Leadership has graduated more than 850 individuals who are prepared to take on leadership roles in an everchanging world. More:

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How to Prevent Cyber Attacks and Keep Your Company Safe


By Neill Feather, SiteLock

ou invest time and money to keep your business thriving. You buy insurance and install a security system and fire alarms to protect your premises. Have you made cyber security the same priority? Perhaps the most critical foundational asset for successful businesses is trust. Customers need to trust that companies they do business with are protecting their personal and financial information and keeping it out of the hands of unauthorized users. If you manage a business online, you are likely to be a target for hackers and website security attacks. For help, seek out companies such as SiteLock that employ website security experts and engineers who can identify and resolve your issues and get you back online— while also securing your data and reputation to help prevent future attacks. Areas of concern include blacklist monitoring, reputation management, database protection, web application scanning and malware scanning. Whether your business is using cloud computing or just email and a basic website, a website security system can help. Here are some tips to protect your small business from cyber attacks: 1. Find out your vulnerability To assess your vulnerability, your company will need to conduct an X-ray of your website that discovers security holes, code injection points and other weaknesses. The process of hardening your entire online presence can make it more difficult for hackers to penetrate your business. 

58 | Scottsdale Airpark News June 2012

2. Get off the blacklist Internet blacklisting happens when a search engine blocks websites from being presented to online visitors because of malware or other harmful code that could put the website visitors’ computer or data at risk. It’s essential for the website security system you use to conduct a daily check of the health of your website. 3. Get alerts   Select a system that delivers instant notification of any threats to your online business. You need the ability to login to a real-time website security dashboard from anywhere to get a summary of your website scan results or drill-down to see where potential problems exist. 4. Use malware scanning to deter hackers Use a website scanning service that includes comprehensive malware scanning that evaluates every application and each page of your website. 5. Keep your network secure Depending on what parts of the server or network they reach, hackers could steal data, deface your website, or worse. To secure your network, secure each service running on your servers to make sure that only the appropriate ones are available for use.


6. Scan applications for viruses Do you use third-party applications for your business like WordPress, Joomla, or OSCommerce, or has your website developer used these types of applications? As application versions change, hackers find more ways to attack these programs. Application scanning will verify the applications you have installed on your website against known vulnerabilities and alert you to potential threats.


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7. Protect your database SQL injection is an extremely damaging attack in which hackers will attempt to access information stored in your database. Similar to getting a flu shot, database protection verifies the safety of each input field on your website by inserting code in the way hackers would. 8. Keep wi-fi networks safe and secure When setting up a wireless network, make sure to turn on the encryption so that passwords are required for access. Also, it is important to remember to change the default password that was on the device when it was first purchased.


9. Provide firewall security for your internet connection Install and maintain firewalls between your internal network and the Internet. Install firewalls on all computers—including laptops—used in conducting your business. 10. Create a security policy for employees Protect sensitive business information by establishing basic security principles and communicate them to all employees on a regular basis. Establish rules of behavior describing how to handle and protect customer information and other confidential data. 11. Create individual user accounts for each employee Each individual should have a separate account with a strong password. Administrative privileges should only be given to key personnel and trustworthy IT staff members. 12. Limit employee access to data and information No one employee should have access to all data systems. Employees should only be given access to the specific data systems that they need for their jobs.  Neill Feather is the president of SiteLock, a provider of website security solutions for online businesses. SiteLock protects more than 500,000 customers worldwide and scans over 6 million web pages daily for threats. SiteLock is headquartered in Jacksonville, Fla., and has offices in Boston and Scottsdale. More:

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Your Brain on Work: Productivity Eaters



Ron J. Bonnstetter, Target Training International

ne organ in your body dictates much of your behavior and ultimate success at work. The activities of this organ occur at a level you are not even consciously aware of. It’s your brain. While phrases like “Use your brain!” and “Think outside the box!” are casually tossed around in the workplace, we take for granted our brain will function precisely how and when we want it to, regardless of how we treat it. With approximately 48,000 people employed in the Scottsdale Airpark, that’s a lot of brains at

work! Yet there are concrete steps we, as individuals, and as corporations and businesses, can do to optimize the function of the brain.

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Five factors that can boost your brain’s performance when properly attended to include: Stress, Exercise, Nutrition, Sleep, and Environment. Going well beyond casual conjecture, cutting-edge neurological findings now tell us we need to address all five factors to effectively boost our brain’s performance, in every S.E.N.S.E.


Stress tops the list when it comes to productivity eaters. Stress hormones directly impact the prefrontal cortex, the part of the brain controlling executive function, resulting in reduced working memory and sadly diminished decision-making ability. Reducing unnecessary stress must be a goal for every work environment. As American scientist and director of the Center for Organizational Learning at MIT Sloan School of Management Peter Senge points out, stress can be likened to a rubber band stretched between your hands. Some tension on the band results in accountability and focus, but too much tension results in the rubber band breaking. TIP 1: Don’t miss your morning kiss! Start your day by kissing your significant other or giving extra hugs to your children. The very act of caring reduces cortisol and increases the trust hormone oxytocin. Take a short break after lunch to relax. With Scottsdale’s summer temperatures rising, going outside may not be the best solution, but consciously noticing the simple things around you and changing your environment will help you relax.


The brain requires a BDNF, or brain-derived neurotrophic factor, sometimes referred to as Miracle-Gro for your brain, which is produced after exercise to improve mood and memory, decrease anxiety, and reduce stress and depression. BDNFs also grow new neurons, enhance learning ability, increase self-esteem, improve body image, and contribute to diet control, just to name a few benefits. Recent findings found that workers 45 years and older who spend an average of 11 hours a day seated increased their mortality rate by 15 percent over those seated for four hours or less. TIP 2: Beyond just offering access to a company gym, workplaces that utilize standing desks, ball chairs or walking clubs during work hours can help produce BDNFs and maximize brain function. Next time you have a meeting with only a couple of people, make it a “walk and talk” meeting. Or move the printer so you are forced to get up and move every time you need that copy.

Investment Themes for 2012 And Beyond Nutrition

Our brains use as much as 20 percent of our daily calories, but the quality of our food is far more important than the quantity. To boost the brain, we need at least one serving (8 grams) of protein to start the day. TIP 3: At lunchtime, don’t rush to order fries or offer too many carbohydrates in the cafeteria or break room, as carbohydrates and foods rich in sugar can create highs and lows, resulting in that mid-morning brain crash, crabby employees and more disagreements. Load vending machines with low-sugar, low-caffeine and brain-food snacks such as strawberries, raspberries, plums, avocadoes, oranges, red grapes, red bell peppers, blackberries, cranberries, blueberries and kiwis. Also keep protein-rich foods like yogurt and peanut butter on hand.


According to the American Time Use Survey, conducted by the Bureau of Labor Statistics, 85 percent of working adults receive adequate sleep, but sleep patterns are still a concern. People go through a series of 90-minute cycles of awareness and rest during sleep, but did you know these same cycles continue to a lesser extent all day long? These cycles create variations in your attention span and directly affect your decision-making ability. For most, the greatest down period occurs midafternoon, when your body just wants to take a nap. TIP 4: Don’t schedule very important meetings for 3 p.m. Do encourage 15-minute breaks for team building or idea sharing later in the afternoon to encourage movement and stimulation.

Work Environment

Within the first 90 seconds of entering a new environment, your brain subconsciously decides how you will interact there, new research suggests. So, the science of environmental motivation should be considered first and foremost. Everything from room colors to wall hangings, signage to lighting, and even odors can boost your brain at work. TIP 5: Try changing the photos on your desk regularly or bringing a flameless scented candle to work. Change your computer’s desktop image as often as you change your toothbrush. Remember, this is a part of your health regime for your brain. These five brain-related factors are dictating our work productivity more than most of us realize. Don’t let a neglected S.E.N.S.E. block your ability—or your team’s ability—to concentrate, create, execute and conquer challenges.  Ron Bonnstetter, Ph.D., is vice president of research and development at TTI (Target Training International) and the director of the TTI Center for Applied Cognitive Research, which are headquartered in the Airpark. More:;; @ttiresearch, @ttiassessments.

Let’s Have A Roundtable Dinner Discussion

There are many promising ways to invest for long term wealth accumulation but sometimes current events and circumstances can derail these well-laid plans. Given recent stock market volatility, low interest rates and an uneven and sluggish economic recovery, where do investors turn to keep their nest egg growing and protected? Would you like to assess your portfolio in light of today’s changing economy and find out about new themes and ideas that may gain traction in the days and years ahead? Attend a private dinner with experienced financial advisors and investors just like you and get solid, actionable ideas for today and tomorrow. Where: Ruth’s Chris Steak House, Scottdale When: Thursday, June 21, 2012 Seating is limited, so call me today at (480) 922-4243 for a complimentary initial consultation and this month’s roundtable availability.

Kenneth Johnston, AAMS® Financial Advisor Vice President 16220 N. Scottsdale Rd., Suite 250 Scottsdale, AZ 85266 480.922.4243 ®

This is an informational event. It is not intended to provide investment advice and does not account for individual investor circumstances. Investment decisions should always be made based on an investor’s specific financial needs, objectives, goals, time horizon and risk tolerance. There is no cost or obligation. The initial consultation provides an overview of financial planning concepts. You will not receive written analysis and/or recommendations. Investment products, including shares of mutual funds, are not federally or FDIC-insured, are not deposits or obligations of, or guaranteed by, any financial institution, and involve investment risks including possible loss of principal and fluctuation in value. Ameriprise Financial Services, Inc. Member FINRA and SIPC. 135525MR0413


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‘Scottsdale Airpark News’ Cover Stories: Tanya Gagnon, Miss Details Design By Kimberly Hundley


ack in March 2010, we featured graphic designer Tanya Gagnon on the cover of our “Branding & Marketing” issue. Not only did Tanya graciously strike about 100 poses while our photographer clicked away in pursuit of the perfect shot, she wrote a column helping businesses identify whether it’s time to rebrand. As the owner of Miss Details Design, Tanya and her team worked from four desks in her home in the Airpark, steadily building a reputation for outstanding graphic-design services. We recently checked back in with Ms. Gagnon to see where she and her business are today. Though she’s still in the Airpark, Gagnon is now situated in spacious second-floor offices overlooking Scottsdale Road near Thunderbird Square. She and her new business partner, Josh Dolin of Tempo Creative, hunted for the space together, after deciding to join talents and resources last year. “Josh approached me about merging, because Tempo Creative does SEO, web maintenance, social media and anything else in the digital realm—and that was everything Miss Details Design did not do,” says Gagnon. “I bring branding strategy and design.” Neither Dolin nor Gagnon entered into the partnership lightly. “We ‘lived together’ first,” says Gagnon, explaining the two shared a professional roof while operating as two separate businesses. They also took Myers-Brigg DISC assessments to gauge the compatibility of their values and personalities. They turned out to be a near-perfect balance for each other. “He’s business-minded with a grand vision for the company, and I’m the emotional, creative one. It’s like a marriage,” says Gagnon, who's actual husband is attorney Aaron Gagnon. “This merger has just taken what we want to do to another level, given us the abilities to help businesses so much more.”

With Flag Day this month and the Fourth of July coming soon, we’d like to remind all of you who appreciate the opportunity to salute America that Prestige still cleans our nation’s flag for free. We’ve been offering this community service for the past 48 years, because it’s a great way to celebrate the freedom we each cherish. So if your flag’s colors need some extra brightening, bring Old Glory to any of our eight locations -- before or after any of America’s special holidays -for a free cleaning.

Donn C. Frye, CEO


The new Tempo Creative starts by working with clients to develop a sensory mood board from a brand identity questionnaire. Business owners will come in for a website or collateral, but the process needs to start with the mood board imagery so a company heads in the right direction—and often clients are surprised by what they discover about themselves, Gagnon says. The board shows colors, fonts, pictures, textures and 13216 N. Scottsdale Road 480.998.8660* 7126 E. Sahuaro Drive 480.948.2140 9393 N. 90th Street 480.860.9722 7335 Via Paseo Del Sur 4 80.991.2440* 3908 N. Goldwater Blvd. 4 80.941.0496* 15480 N. Pima Road 4 80.607.0673* 11186 N. Frank Lloyd Wright 480.391.2010* 20511 N. Hayden Road 4 80.515.0090* *24-Hour Dropoff Available

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Availability, prices, incentives and dates are subject to change, and K. Hovnanian ® Homes ® reserves the right to cancel or change all offers without prior notice; see Sales Consultant for details. If buyer is working with a licensed real estate agent or broker, the agent or broker must accompany and register buyer on first visit to community. No offer for sale or lease may be made or accepted until buyer’s receipt of Arizona Subdivision Public Report. A public report is available on the State Real Estate Department’s website. Equal Housing Builder. © 2012 K. Hovnanian ® Building Company, LLC, an Arizona limited liability company. ROC 277023

66 | Scottsdale Airpark News June 2012

a word cloud, together evoking the essence—the look as well as feel—of a company’s brand and core values. “We bring out their passion, take it and make it more visual so they can use it to differentiate their business in the industry,” says Gagnon, who has a passion of her own about sensory experience. She wrote her college thesis on “sense of space,” binding the presentation in copper sheets that would develop a patina with handling over the years. “Going back to my thesis,” she says, “the mood board doesn’t just show what a brand looks like, but what it feels like.” For example, a high-tech brand might have visual textures of sleek, smooth, cold aluminum; a law firm might evoke images of leather, wool, pinstripes and the smell of scotch. Gagnon says she hasn’t changed, but clients’ perception of Little Miss Details has changed following the merger with Tempo Creative, which has four core employees, an office in Jakarta, Indonesia, and several support personnel. “We scale up and down—at most we have


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30 and at the least 20.” Though Dolin and Gagnon took a while to commit to what they will believe will be a longterm, extremely successful partnership, there was never a question as to where the augmented Tempo Creative headquarters was going to be. “We love the Airpark, and I’m not just saying that because this is the Airpark News,” says Gagnon. “I live seven minutes from here, and there are so many businesses here, and it’s so central and has great status too.”  More:

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June 2012 Scottsdale Airpark News | 67

68 | Scottsdale Airpark News June 2012

June 2012 Scottsdale Airpark News | 69


“Takin’ it to the Streets” Pedal to the Metal, Cooking up Grayhawk Favorites: Prime Rib Sliders, Soups, Salads, Tacos, Wraps and Sandwiches AT THE AIRPARK THURSDAYS FROM 11 - 2 PM. Airpark Design Center: 76th St. & Greenway-Hayden Loop Follow Chuck on twitter @GHchuck for exact location.

70 | Scottsdale Airpark News June 2012

advice from weiss

Best Law Firm • Family Law • Document Preparation • Mediation

June Business Horoscope By Weiss Kelly, PMAFA Whether you’re a small-business owner or have other career aspirations, insights into how the planets influence your work month can help you plan for maximum performance and project success. ARIES 3/21-4/20 You talk fast, think fast and move fast this month. All kinds of communication will have a strong influence in your work. It’s a political war of words (1st-21st); don’t believe everything you hear. The week of the 18th is most productive. Hone your social skills and cooperate to move ahead. TAURUS 4/21-5/20 You know the price and value of everything, which comes in handy this month, as your earning potential is highlighted. Those empty offices may find some tenants as more small businesses start up. Do whatever needs to be done finanically, but avoid risk-taking activities. You’ll have better access to outside money after the second week. GEMINI 5/21-6/20 Your lucky month and lucky year begins on the 11th! That means a full year of opportunities, and all you have to do is recognize them and act on them. Your forte is the written and spoken word. Put that bright brain to work this month. Circle the first two weeks for making presentations or arranging meetings. The next six months, you’ll have the energy to achieve any realistic goal. CANCER 6/21-7/22 The last six months have been full of challenges, oppositions and competition. You get a breakthrough in June, thanks to your connections. Commit to social networking, and you’ll find yourself with more clients and new contacts. Keep any trips short. A more successful period begins around the 21st, when commitments are solidified.

LIBRA 9/24-10/23 You’re better off conducting your business out of the office this month. June is more social, with family get-togethers, not to mention promotions and testimonials. You excel in combining business with socializing. The eclipse on the 4th brings career changes. A shakeup may actually be good luck in disguise. After the 15th, slow down and take stock. SCORPIO 10/24-11/22 Make sure to cultivate and nourish professional friendships to maintain a sense of mutual support. Although some lingering restrictions continue, major money changes are happening that were long overdue. Your financial thinking and strategy get an overhaul by mid-month. Let go of fixed habits and be open to new methods. SAGITTARIUS 11/23-12/21 Usually you’re the one leading the “bigger is better” campaign. Well, this month it will be others who are thinking big. Interactions and working in concert with peers is highlighted. This is a good period to reach an agreement or form a partnership. During the New Moon (19th-27th), devote yourself to study and research to achieve clarity. CAPRICORN 12/22-1/19 You can relax and spend time working on your social connections and friendships. The month is full of energy, and you do a lot more business in a personal manner. Take a few moments to become more familiar with recent developments. Better job offers or conditions can occur when Jupiter enters your work area on the 11th, and it’s a window of opportunity that stays open for a long time.

LEO 7/23-8/21 You’re the least complex and most effective when it comes to business. Your vivid personality is part of your success. This summer, you can become your own boss or launch a new business by using your innate creativity. Start creating on the 11th, when Jupiter gives you the tools (ideas, technical savvy, new equipment, etc.). Expect to be in the local spotlight.

AQUARIUS 1/20-2/19 You know more people in the community and excel at professionally mixing and matching, which is on your agenda this month. Expect to be busy attending meetings and functions. Team work and collaboration with groups are highlighted. June brings so many contradictions (and computer/ phone problems), it’s best to keep a flexible agenda.

VIRGO 8/22-9/23 You’re back in action and right on schedule. The health industry and all related businesses are in for an overhaul in the months to come. A signal for career success occurs mid-month. Your financial planet went retrograde last month and stays there until the 27th. Delay major purchases, investments and other financial decisions.

PISCES 2/20-3/20 There could be some shakeups in your industry during June. Reschedule stressful activities or commitments until later in the month. If you’re thinking of expanding your office, hiring staff or adding high-tech equipment, you have several months to make those changes; for now, stay put. A major trip is likely later in the year.

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Weiss Kelly is a professional astrologer based in the Scottsdale Airpark. Voted to the board of the Professional Member American Federation of Astrologers, she is available for personal/business forecasts on tape, as well as speaking engagements for business and social meetings. Contact: 480-600-7424;;

14995 N. 87th St. • Scottsdale, AZ 85260 June 2012 Scottsdale Airpark News | 71

72 | Scottsdale Airpark News June 2012


Cocktails & Comedy for a Cause: Support ‘Bent But Not Broken’ Saturday, June 9 • 7 p.m.-10 p.m. • $50 Scottsdale & Chaparral roads


ent But Not Broken invites you to stop by for an evening of “Laughs, Love, Cocktails & Great Food,” June 9, while you enjoy comedy from Stand-Up LIVE comedians, a live bachelor/bachelorette auction (featuring some of the TV contestants), and live and silent auction on items ranging from an acoustic guitar to a weekend in Las Vegas. All event proceeds will benefit the newly created Bent But Not Broken nonprofit, with the mission of providing emotional, educational and financial resources to patients and caretakers living with CFIDS/CFS, or Chronic Fatigue Immune Dysfunction. The event will be held in the downstairs conference center of the Portales Building on Scottsdale and Chaparral roads, in the same building as Roaring Fork. The evening will start off with a hosted bar, DJ and opening of the silent auction. After a little comedy to get everybody in a fun mood, Bent But Not Broken founder Lindsey Beres will make a brief introduction, and then it’s on to the bachelor and bachelorette

auction. To check out the guys and gals being auctioned, visit Miss Arizona USA Erica Frantzve is scheduled to make a special appearance to support the cause. She will pose for a few pictures and mingle with guests. Tickets are $50 each, which includes a hosted bar, gluten-free food items from Genghis Grill, sushi from Pearl Sushi and healthy snacks from My Fit Foods. There will also be a dessert station (with gluten-free option) from Kimmie’s Cakies. Attire is cocktail.  Bent But Not Broken’s mission is to provide emotional, educational and financial resources to patients and their caretakers living with CFIDS/ everyday. Resources include videos, those affected can forward to friends, family and other people in their lives explaining what diseases is, how it affects them, what people can do to help; therapy information; chat forums; and articles on industry research.

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Watch Repairs! Batteries & Service All Major Brands

Watch Restoration Rolex Service $325

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June 2012 Scottsdale Airpark News | 73


This categorized directory of businesses is provided by the Scottsdale Airpark News at an annual charge of $600, prepaid. â&#x20AC;˘ Included in the prepaid charge is a listing in our published directory, which includes a logo, contact name, address, phone number, fax number, website and e-mail address. Your listing (not including the website link) is also published in our online directory. â&#x20AC;˘ To include your Business Directory listing online with a link to your website, there is an annual charge of $1,000. Visit us at, under the Airpark Directory link.



Champion Course

74 | Scottsdale Airpark News June 2012

Advertising agencies


Family Law & Mediation

Accounting World CPA & Consulting, PLC Tax Strategist

13430 N. Scottsdale Rd., Suite 201 Thunderbird/Scottsdale Rd. Phone: 480-990-2727 Email: Free Phone Quotes

7830 E. Redfield Rd. #7, Scottsdale, AZ 85260 Phone: 480-699-2106 Fax: 480-538-7808

Cindy Best, Attorney 14300 N. Northsight Blvd., Suite 204 Scottsdale, AZ 85260 Phone: 480-219-2433

Air conditioning contractors

Hymson Goldstein & Pantiliat, PLLC

Phone: 480-897-4400 •

14555 N. Scottsdale Rd., Suite 340 Scottsdale, AZ 85254 Phone: 480-948-1711 Fax: 480-951-3887

12980 E. Gold Dust Ave., Scottsdale, AZ 85259 Phone: 480-250-3882 Fax: 480-907-7921 Email: Follow Our Specials On Facebook

Valleywide Office: 602-482-0229 Fax: 623-516-0007 Email:

Aircraft Charter

16427 North Scottsdale Rd., Suite 300 Scottsdale, Arizona 85254 Phone: 480-991-9077



Randy Nussbaum, Gregory P. Gillis, Dean M. Dinner 14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016


Woldorf, Joel, CPA

15095 N. Thompson Peak Pkwy., Suite 1087 Scottsdale, AZ 85260 Phone: 480-922-8399 Fax: 480-922-8499 Email:

Advertising agencies

7819 E. Greenway Rd., Suite 5 Scottsdale, AZ 85260 Phone: 480-478-8500 Fax: 480-478-8510

est. 1961

Sawyer Aviation 15115 North Airport Drive Scottsdale, AZ 85260 Phone: 480-922-5221

16427 North Scottsdale Rd., Suite 300 Scottsdale, Arizona 85254 Phone: 480-991-9077

Assisted living

Mary B. Assisted Living

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180

Hymson Goldstein & Pantiliat, PLLC

6636 E. Thunderbird Rd., Scottsdale, AZ 85254 Phone: 480-243-7836 Fax: 480-463-9438 Email: 1st Month FREE!

Randy Nussbaum, Dean M. Dinner, Peter M. Gennrich 14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016

June 2012 Scottsdale Airpark News | 75


Attorneys/ commercial Litigation

Randy Nussbaum, Gregory P. Gillis, Dean M. Dinner 14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016

Attorneys/construction law

automotive - bmw service

15650 N. Northsight, Suite 3 Scottsdale, AZ 85260 Phone: 480-922-1068 Email:

automotive luxury dealer

Cindy Best, Attorney 14300 N. Northsight Blvd., Suite 204 Scottsdale, AZ 85260 Phone: 480-219-2433

14287 N. 87th St., Suite 123 Phone: 480- 609-0055 Fax: 480-609-8958

Business/computer training 8295 E. Raintree Dr., Suite D Scottsdale, AZ 85260 Phone: 480-443-1006

SCC Business Institute

attorneys/family law

Family Law & Mediation

Scottsdale: 6232 N. 32nd St. â&#x20AC;˘ 16277 N. Greenway-Hayden Loop 22841 N. 19th Ave. â&#x20AC;˘ 7401 E. Camelback Rd. Phone: 602-912-5500

7901 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260 Phone: 480-483-4000

auto service/repair Gregory P. Gillis, Dominica J. Minore Randy Nussbaum, Dean M. Dinner 14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016


7333 E. Butherus, Bldg. C Scottsdale, AZ 85260 Phone: 480-443-2600

14350 N. 87th St., Suite 185 Scottsdale, AZ 85260 Phone: 480-425-6910 Fax: 480-425-6901

Business Consulting

The Business Wealth Club - Scottsdale

Hymson Goldstein & Pantiliat, PLLC

8245 E. Butherus Dr. Scottsdale, AZ 85260 Phone: 480-951-4054

AttorneyS/personal injury 7333 E. Butherus Dr., Suite 100-B Scottsdale, AZ 85260 Phone: 480-443-0000

16427 North Scottsdale Rd., Suite 300 Scottsdale, Arizona 85254 Phone: 480-991-9077

76 | Scottsdale Airpark News June 2012

Business insurance

16427 North Scottsdale Rd., Suite 300 Scottsdale, Arizona 85254 Phone: 480-991-9077

Hymson Goldstein & Pantiliat, PLLC

5434 E Lincoln Dr. #15 Paradise Valley, AZ 85253 Phone: 480-951-4988 Fax 480-998-3724

Chiropractic Care

Communications Bring Civility to Your Business and Personal Communications

Karen L. Evers, Agency Owner/Insurance Consultant 8687 E. Via De Ventura #218 Scottsdale, AZ 85258 Phone: 480-305-1175 Fax: 480-305-1176 Email:

Cabinetry & Countertops

Distinctive Design With You In Mind Design • Sales • Installation • Service D. Dean Liddle 13057 N. Cave Creek Rd. Phoenix, AZ 85022 Phone: 602-795-0894 Email:

Carpet/Ceramic - commercial

7898 E. Acoma Dr. #107 Scottsdale, AZ 85260 Phone: 480-967-7600 Fax: 480-967-4700 Email:

18325 N. Allied Way #205, Phx (Scottsdale Rd & 101) 2060 W. Whispering Wind Dr. #264-2, Phoenix 10320 W. McDowell Rd., Bldg J-1033, Avondale Phone: 623-734-7817

Cigar wholesale


Scottsdale: 16211 N. Scottsdale Rd. #4 Phone: 480-607-DELI(3354)

Computer & Electronic Recycling

Feature Marketing, Inc.

Brad Berko 14525 N. 79th St., Suite H Scottsdale, AZ 85260 Phone: (480) 946-PUFF (7833) Fax: 480-991-7835

Commercial/residential glass works

Arrange Pickup or Drop Off of Your Computer or Electronics to be Recycled 20 Years in the Airpark 16000 N. 80th St. #D Scottsdale, AZ 85260 Phone: 480-947-9912

Computers - business

Feature Marketing, Inc. high end refurbished computer equipment 16000 N. 80th St., Suite D Scottsdale, AZ 85260 Phone: 480-947-9912 Fax: 480-947-5621

computer service & repair

Specializing in commercial floor covering products and installation. K-48 ROC 206270 • K-08 ROC 206271

Custom Designed Talking Sticks By Scottsdale Artist, Designer and Author Kathleen Shiloh 602-882-2045


Business insurance (cont.)

Feature Marketing, Inc.

14427 N. 73rd Street, Scottsdale, AZ 85260 Phone: 480-947-5545 Fax: 480-315-1336

Buy • Sell • Computer Equipment Laptop & System Repairs 16000 N. 80th St., Suite D, Scottsdale, AZ 85260 Phone: 480-947-9912 Fax: 480-947-5621

Commercial Landscaping Computers/Web Sites/Emails

Phoenix: 21705 N. 19th Ave. Phone: 623-581-DELI(3354) We Deliver & Offering Catering Too!

Child Care

Taking Care of Your Landscaping Needs 25847 N. 19th Ave.Phoenix, AZ 85085 Phone: 623-879-7547

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180


13831 N. 94th St., Scottsdale, AZ 85260 Phone: 480-860-9500 6440 E. Greenway Pkwy., Scottsdale, AZ 85254 Phone: 480-368-1711

7750 E. Gelding Dr., Suite 4 Scottsdale, AZ 85260 Phone: 480-991-1993 Fax: 480-991-3004

June 2012 Scottsdale Airpark News | 77



7525 E. Camelback Rd., Scottsdale, AZ 85251 Phone: 602-466-7325 Fax: 602-466-7326 Email:


dry cleaning

Located in the Scottsdale AirCenter 15290 N. 78th Way, Suite B200 Scottsdale, AZ 85260 Phone: 480-483-7867 Email:

Donn Frye, CEO 7126 E. Sahuaro Dr., Scottsdale, AZ 85254 Phone: 480-948-2781 Fax: 480-948-2867

embroidery/silk screening

Corporate Housing

Corporate Housing • Vacation Rentals Kierland-NorthScottsdale/Old Town-City Center Desert Ridge-Phoenix/Oro Valley-Tucson Pacific Beach-San Diego/Del Mar-San Diego Phone: 602-672-7552 Email:

Corporate Parties/ Team Building

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180

direct mail Services

Complete Lettershop Services Fullfillment • Lists • Discounted Postage 7650 E. Redfield Rd., Suite D-6, Scottsdale, AZ 85260 Phone: 480-483-7677 Email:

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848


Jeffrey D Clark DDS FAGD

Cosmetic and Family Dentistry 8765 East Bell Road, Suite 201 Scottsdale, AZ 85260 480-585-1853


Embroidery/Silk Screening

John Vella & Larry Morris, Owners 9420 E. Doubletree Ranch Rd., Suite C-101 Scottsdale, AZ 85258 Phone: 480-451-3682 Fax: 480-451-5850 Email:

employee relocation

7021 E. Main St., Scottsdale, AZ 85251 Phone: 480-945-1108

Scottsdale Dental Excellence

Psycho Jock Sportswear

Graebel Movers

Jim Staude, General Manager Phone: 602-447-0200 Cell: 602-284-8555 Fax: 602-447-0554 Email:



7650 E. Gelding Dr., Scottsdale, AZ 85260 Phone: 480-948-4697

2415 E. Camelback Rd., Suite 450 Phoenix, AZ 85016 Phone: 602-707-1880 Fax: 602-707-1889

employment & recruiting doors – SALES

Thomas V. McClammy, D.M.D, M.S. Shawn R. Anderson, D.D.S., M.S.D. 8765 E. Bell Rd., Suite 213 Scottsdale, AZ 85260 Phone: 480-731-3636 Fax: 480-731-3637

78 | Scottsdale Airpark News June 2012

Premium Doors & Windows 8175 E. Raintree Dr. #5 Scottsdale, AZ 85260 Phone: 480-443-3151

7585 E. Redfield Rd., Suite 107 Scottsdale, AZ 85260 Phone: 480-922-9500 Fax: 480-922-9504

Floor Covering - commercial

golf courses

Dr. Annette Hanian 13840 N. Northsight Blvd. #105, Scottsdale, AZ 85260 Phone: 480-443-1150

financial services

7898 E. Acoma Dr. #107, Scottsdale, AZ 85260 Phone: 480-967-7600 Fax: 480-967-4700 Email: Specializing in commercial floor covering products and installation. K-48 ROC 206270 • K-08 ROC 206271

11500 N. Hayden Rd., Scottsdale, AZ 85260 Phone: 480-948-6000 Fax: 480-948-2535 Public Welcome


general contracting Dillan Micus, Executive Vice President 14851 N. Scottsdale Rd., Suite 103 Scottsdale, AZ 85254 Phone: 480-444-3750 Fax: 480-922-5203

Nathalie Potvin, Financial Advisor AAMS® Wells Fargo Advisors, LLC 20551 N. Pima Rd., Suite 200 Scottsdale, AZ 85255-9155 Phone: 480-419-2014 Fax: 480-419-2404 Toll Free: 800-453-6737

7750 E. Gelding Dr., Suite 4 Scottsdale, AZ 85260 Phone: 480-991-1993 Fax: 480-991-3004

7650 E. Gelding Dr., Scottsdale, AZ 85260 Phone: 480-948-4697

heating contractors



For all your painting & construction needs Please call for a FREE ESTIMATE P.O. Box 11090 Glendale, AZ 85318 Phone: 602-843-6400 Fax: 602-978-1200 Email:

glass & Mirror


eye care

12980 E. Gold Dust Ave. Scottsdale, AZ 85259 Phone: 480-250-3882 Fax: 480-907-7921 Email: Follow Our Specials On Facebook




16620 N. Scottsdale Rd., Scottsdale, AZ 85254 Phone: 480-348-9280 Fax: 480-348-9281

Dean Wegner, Mortgage Originator 14811 N. Kierland Blvd., Suite 100 Scottsdale, AZ 85254 Phone: 602-432-6388

8340 E. Raintree Dr., Suite B10 Scottsdale, AZ 85260 Phone: 480-991-9392 Fax: 480-991-1264 PAINTING & CONSTRUCTION, INC.

Fitness 111686_SilveradoLabelsA.indd 1

14427 N. 73rd Street Scottsdale, AZ 85260 Phone: 480-947-5545 Fax: 480-315-1336

15678 N. Greenway-Hayden Loop, Suite 103 Scottsdale, AZ 85260 Phone: 480-596-4980

10101 N. Scottsdale Rd., Scottsdale, AZ 85253 Phone: 480-443-3233 Fax: 480-443-9149 PAINTING & CONSTRUCTION, INC.

Holiday Inn Express Scottsdale North 7350 E. Gold Dust Ave. Scottsdale, AZ 85258 Phone: 480-596-6559 Fax: 480-596-0554 10/13/11 2:50:04 PM

Rachel Jones, Director of Sales 17010 N. Scottsdale Rd., Scottsdale, AZ 85255 Phone: 480-922-8400 Fax: 480-419-8163

June 2012 Scottsdale Airpark News | 79




Internet Service

• Business Class High Speed Internet • Business Phone Lines • Hosted VoIP, • SIP Trunking • MPLS • Local • Long Distance • Conferencing 16211 N. Scottsdale Rd. A6A Suite 401 Scottsdale, AZ 85254 Phone: 480-656-4655

16770 N. Perimeter Dr., Scottsdale, AZ 85260 Phone: 480-502-3836

Investigative/security 16630 N. Scottsdale Rd., Scottsdale, AZ 85254 Phone: 480-998-9211 Fax: 480-607-2893

The Mohr Investigative Group

Breslau Insurance & Benefits, Inc.

Paul Breslau, CLU, ChFC, RHU, REBC, CASL Phone: 602-692-6832

Corporate Housing • Vacation Rentals Kierland-NorthScottsdale/Old Town-City Center Desert Ridge-Phoenix/Oro Valley-Tucson Pacific Beach-San Diego/Del Mar-San Diego Phone: 602-672-7552 Email:

14255 N. 87th St., Scottsdale, AZ 85260 Phone: 480-922-6500

Victoria Gittlen, AAI, CIC, CPIW 12439 N. 32nd St., Suite 1A Phoenix, AZ 85032 Phone: 602-953-6920

Gregory Mohr, Managing Director 6501 E. Greenway Pkwy., Suite 103 Scottsdale, AZ 85254 Phone: 602-620-3851 Fax: 480-998-3239 Email:


Desert Village

23233 N. Pima Rd., Suite 109, Scottsdale, AZ 85255 Phone: 480-515-1200

Ahwatukee Town Center 4843 E. Ray Rd., Ahwatukee, AZ 85044 Phone: 480-598-0306

Karen L. Evers, Agency Owner/Insurance Consultant 8687 E. Via De Ventura #218 Scottsdale, AZ 85258 Phone: 480-305-1175 Fax: 480-305-1176 Email:

13845 N. Scottsdale Rd. Scottsdale, AZ 85254 Phone: 480-948-6677

human resources/consulting Internet marketing

Mountain States Employers Council Karen Stafford Arizona Vice President of Membership Development 8687 E. Via de Ventura, Suite #318 Scottsdale, AZ 85258 Phone: 602-955-7558

80 | Scottsdale Airpark News June 2012

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180

Kitchen Design

Designing Your Own Kitchen Manuals, Custom Kitchen/Design Consulting and Custom Abstract Art By Scottsdale Artist, Designer and Author Kathleen Shiloh 602-882-2045

Taking Care of Your Landscaping Needs 25847 N. 19th Ave., Phoenix, AZ 85085 Phone: 623-879-7547


7755 E. Redfield Rd., Suite 300 Scottsdale, AZ 85260 Phone: 480-596-9700

networking organizations

14301 North 87th Street, Suite 110 Scottsdale, AZ 85260 Phone: 480-889-8987 Fax: 480-998-3959

Mailing lists & services networking organizations (Cont) 7706 E. Acoma Dr. #3 Scottsdale, AZ 85260 Phone: 480-948-4485 • Fax: 480-948-7458 Email:

Life insurance

Complete Lettershop Services Fullfillment • Lists • Discounted Postage 7650 E. Redfield Rd., Suite D-6, Scottsdale, AZ 85260 Phone: 480-483-7677 Email:

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848




Lisa Platt, Administrator P.O. Box 4182

Scottsdale, AZ 85261-4182 Phone: 480-391-6585

North Scottsdale Business Alliance

Voted Valley’s Premier Networking Group Meets 2nd & 4th Wed of each month 7:00AM I-Hop located Loop 101 & Raintree Contact Cliff Gains 480.443.3424 or Ester Zack 480.451.1194

nursing care 7819 E. Greenway Rd., Suite 5 Scottsdale, AZ 85260 Phone: 480-478-8500 Fax: 480-478-8510 Karen L. Evers, Agency Owner/Insurance Consultant 8687 E. Via De Ventura #218 Scottsdale, AZ 85258 Phone: 480-305-1175 Fax: 480-305-1176 Email:

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180

Mary B. Assisted Living 6636 E. Thunderbird Rd., Scottsdale, AZ 85254 Phone: 480-243-7836 Fax: 480-463-9438 Email: 1st Month FREE!

June 2012 Scottsdale Airpark News | 81


office equipment & supplies

14202 N. Scottsdale Rd., Suite 148 Scottsdale, AZ 85254 Phone: 480-361-5961 Raintree & 87th St. – Near Paradise Bakery Phone: 480-443-4465

office space services

Stephen A. Cross, CCIM “The Tenant’s Advocate” 10601 N. Hayden Rd., Suite 108, Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email:

PAinting Contractor


7525 E. Camelback Rd. Scottsdale, AZ 85251 Phone: 602-466-7325 Fax: 602-466-7326 Email:

For all your painting & construction needs Please call for a FREE ESTIMATE P.O. Box 11090 Glendale, AZ 85318 Phone: 602-843-6400 Fax: 602-978-1200 Email: PAINTING & CONSTRUCTION, INC. Phone Service

Office Moving

Graebel Movers

Jim Staude, General Manager Phone: 602-447-0200 Cell: 602-284-8555 Fax: 602-447-0554 Email:

• Business Class High Speed Internet • Business Phone Lines • Hosted VoIP, • SIP Trunking • MPLS • Local PAINTING & CONSTRUCTION, INC. • Long Distance • Conferencing 16211 N. Scottsdale Rd. A6A Suite 401 Scottsdale, AZ 85254 Phone: 480-656-4655

Pools/Spas/patios 111686_SilveradoLabelsA.indd 1


7335 E. Acoma Dr., Suite 105, Scottsdale, AZ 85260 Phone: 480-905-1788 Email:

Commercial Printers

480-245-6340 15821 N. 79th St., Suite 1 Scottsdale, PAINTING & CONSTRUCTION, INC.AZ 85260


15770 N. Greenway-Hayden Loop, Suite 101 Scottsdale, AZ 85260 Phone: 480-483-0166 Fax: 480-483-9019


13651 N. 32nd St., Phoenix, AZ 85032 Phone: 480-443-1122 10/13/11 2:50:04 PM

office services

Airpark Scottsdale Executive Office Circle 7418 E. Helm Dr., Scottsdale, AZ 85260 Phone: 480-998-9059

8426 E. Shea Blvd., Scottsdale, AZ 85260 Phone: 480-664-6600

82 | Scottsdale Airpark News June 2012

10320 N. Scottsdale Rd. Scottsdale, AZ 85253 Phone: 480-951-3599

14255 N. 79th St., Suite 1 Scottsdale, AZ 85260 Phone: 480-483-6100 Fax: 480-483-9096

Located in the Scottsdale AirCenter 15290 N. 78th Way, Suite B200 Scottsdale, AZ 85260 Phone: 480-483-7867 Email: Email:

O’Day Printing

7625 E. Redfield Rd., Suite 100 Scottsdale, AZ 85260 Phone: 480-947-7757 Fax: 480-443-8215

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848

real estate & developers (cont.)

real estate & developers (cont.)

Phone: 602-650-2260 Terry Biehn, Nicole Brook, Joe Blegen

Judy Amland, Designated Broker 7820 E. Evans Rd., Suite 400 Scottsdale, AZ 85260 Phone: 480-483-2853 Fax: 480-951-7460

property management

Edge Real Estate Services, LLC

William Schuckert, Designated Broker/Principal 15100 N. 78th Way, Suite 207 Scottsdale, AZ 85260 Phone: 480-922-0460 Fax: 480-483-8409 Email:

property management (cont.)

14080 N. Northsight Blvd. Scottsdale, AZ 85260 Phone: 480-596-9000

Cornwell Corporation 14851 N. Scottsdale Rd., Suite 203 Scottsdale, AZ 85260 Phone: 480-951-1212

Judy Amland, Designated Broker 7820 E. Evans Rd., Suite 400 Scottsdale, AZ 85260 Phone: 480-483-2853 Fax: 480-951-7460


promotional products

Los Arcos Realty & Management 14415 N. 73rd St., Suite 100 Scottsdale, AZ 85260 Phone: 480-443-8287

real estate & developers (cont.)

Stephen A. Cross, CCIM “The Tenant’s Advocate”

Karlene Politi, CPM®, President 8501 E. Princess Dr., Suite 130 Scottsdale, AZ 85255 Phone: 480-427-4277 Email:

10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email:

Cutler Commercial 7621 E. Gray Rd., Suite D Scottsdale, AZ 85260 Phone: 480-998-5025 Fax: 480-951-2493

2150 E. Highland, Suite 207 Phoenix, AZ 85016 Phone: 602-955-3500 • Fax: 602-955-2828

real estate & developers Edge Real Estate Services, LLC

14605 N. Airport Dr., Suite 110 Scottsdale, AZ 85260 Phone: 480-483-1985 Fax: 480-483-1726

William Schuckert, Designated Broker/Principal 15100 N. 78th Way, Suite 207 Scottsdale, AZ 85260 Phone: 480-922-0460 Fax: 480-483-8409 Email:

7621 E. Gray Rd., Suite D Scottsdale, AZ 85260 Phone: 480-998-5025 Fax: 480-951-2493

16410 N. 91st St., Suite 112 Scottsdale, AZ 85260 Phone: 480-443-3992

residential remodeling

Distinctive Design With You In Mind Design • Sales • Installation • Service D. Dean Liddle 13057 N. Cave Creek Rd. Phoenix, AZ 85022 Phone: 602-795-0894 Email:

June 2012 Scottsdale Airpark News | 83


residential remodeling (cont.)




SCC Business Institute 7750 E. Gelding Dr., Suite 4, Scottsdale, AZ 85260 Phone: 480-991-1993 Fax: 480-991-3004

15576 N. Pima Rd. Scottsdale, AZ 85260 Phone: 480-368-0610

14350 N. 87th St., Suite 185 Scottsdale, AZ 85260 Phone: 480-425-6910 Fax: 480-425-6901

Search engine marketing


Scottsdale: 16211 N. Scottsdale Rd. #4 Phone: 480-607-DELI(3354)

14740 N. Northsight Blvd. Scottsdale, AZ 85260 Phone: 480-948-5550 Fax: 480-998-2404

7361 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260 Phone: 480-951-3807

Russ Johnson, Owner/Operator 14995 N. 87th St., Scottsdale, AZ 85260 Raintree Dr. & the 101 Phone: 480-922-4540 Fax: 480-922-4575

Phoenix: 21705 N. 19th Ave. Phone: 623-581-DELI(3354) We Deliver & Offering Catering Too!

11500 N. Hayden Rd., Scottsdale, AZ 85260 Phone: 480-948-6000 Fax: 480-948-2535 Public Welcome

7325 E. Frank Lloyd Wright Blvd. Suite 103 Scottsdale, AZ 85260 Phone: 480-443-2511 13802 N. Scottsdale Rd., Suite 165 Scottsdale, AZ 85254 Phone: 480-443-1332 6501 E. Greenway Parkway, Suite 105 Scottsdale, AZ 85254 Phone: 480-551-3351

retirement planning

Croque Famous Sandwiches

13610 N. Scottsdale #25 Scottsdale, AZ 85254 Phone: 480-607-1285 Fax: 480-607-1291 Email:

84 | Scottsdale Airpark News June 2012

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180


Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848

social media marketing

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180


13851 N.73rd St., Scottsdale, AZ 85260 Phone: 480-991-5600

swim lessons Ameriprise Financial Services, Inc. Kenneth Johnston, Financial Advisor, Vice President 16220 N. Scottsdale Rd., Suite 250 Scottsdale, AZ 85254 Phone: 480-922-4243 Fax: 800-662-2997 Email:

13832 N. 32nd St., Suite 100, Phoenix, AZ 85032 Phone: 602-971-4044

Video production

Accounting World CPA & Consulting, PLC Tax Strategist

MP&E Equipment Rental 16585 N. 92nd St., Suite 104 Scottsdale, AZ 85260 Phone: 480-596-6699

Weight Loss

Lose up to 2-5 Pounds a week! 7344 E. Deer Valley Rd., Suite 100 Scottsdale, AZ 85255 Phone: 480-751-2205

13430 N. Scottsdale Rd., Suite 201 Thunderbird/Scottsdale Rd. Phone: 480-990-2727 Email: Free Phone Quotes

windows – SALES 7830 E. Redfield Rd. #7 Scottsdale, AZ 85260 Phone: 480-699-2106 • Fax: 480-538-7808

wearable clothing

American Telephone, Inc. 7363 E. Tierra Buena Lane, Suite 140 Scottsdale, AZ 85260 Phone: 480-991-7780

Premium Windows & Doors 8175 E. Raintree Dr. #5 Scottsdale, AZ 85260 Phone: 480-443-3151

Phone: 480-897-4400 •




Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848

Website design

tenant services

windows & Doors

7650 E. Gelding Dr. Scottsdale, AZ 85260 Phone: 480-948-4697

window tinting

Stephen A. Cross, CCIM “The Tenant’s Advocate” 10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email:

7819 E. Greenway Rd., Suite 5 Scottsdale, AZ 85260 Phone: 480-478-8500 • Fax: 480-478-8510

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180

Rick Sullivan 8340 E. Raintree Dr. Scottsdale, AZ 85260 Phone: 480-248-8966 Email:

Cutler Commercial 2150 E. Highland, Suite 207 Phoenix, AZ 85016 Phone: 602-955-3500 • Fax: 602-955-2828 7830 E. Redfield Rd. #7 Scottsdale, AZ 85260 Phone: 480-699-2106 • Fax: 480-538-7808

15855 N. Greenway-Hayden Loop, Suite 120 Scottsdale, AZ 85260 Phone: 480-596-1133

June 2012 Scottsdale Airpark News | 85


Airpark Dodge Chrysler Jeep . . . . . . . . . 8 Airport Property Specialists . 5, 29, 27, 39 AJM Fashions . . . . . . . . . . . . . . . . . . . 63 Al’s Beef . . . . . . . . . . . . . . . . . . . . . . . 49 American Telephone . . . . . . . . . . . . . . 57 Ameriprise Financial Services . . . . . . . 63 ArcApps . . . . . . . . . . . . . . . . . . . . . . . 64 Arizona Diamondbacks . . . . . . . . . . . . 39 Arizona Energy Pros . . . . . . . . . . . . . . 17 Avery Lane . . . . . . . . . . . . . . . . . . . . . 37

Fiat of Scottsdale . . . . . . . . . . . . . . . . . 8 First Fidelity Bank . . . . . . . . . . . . . . . . . 2 Gould Staffing . . . . . . . . . . . . . . . . . . . 14 Guardian Energy . . . . . . . . . . . . . . . . . 72 Health & Wellness Expo . . . . . . . . . . . . 6 Hubbard Family Swim School . . . . . . . 24 Hymson Goldstein & Pantiliat PC . . . . . . 1 Ideal Networks . . . . . . . . . . . . . . . . . . 58

Best Law Firm . . . . . . . . . . . . . . . . . . BLW Holdings . . . . . . . . . . . . . . . . . . . Boardroom Suites . . . . . . . . . . . . . . . . Brandables . . . . . . . . . . . . . . . . . . . . . Business Development Finance Corp . Business Wealth Club . . . . . . . . . . . . .

71 39 42 52 41 34

Cactus Window Tint . . . . . . . . . . . . . . 34 Camidor . . . . . . . . . . . . . . . . . . . . 60, 61 Cartridge World . . . . . . . . . . . . . . . . . 31 Casino Arizona . . . . . . . . . . . . . . . . . . 56 CDS Insurance . . . . . . . . . . . . . . . . . . 57 Chick Fil A . . . . . . . . . . . . . . . . . . . . . 71 Chocolate Star Bakery . . . . . . . . . . . . 10 Collette’s Uniform . . . . . . . . . . . . . . . . 56 Colliers International . . . . . . . . . . . . . . 32 Communication Links . . . . . . . . . . . . . 70 Complete Vision Care . . . . . . . . . . . . . 52 Corner Office . . . . . . . . . . . . . . . . . . . 87 Cornwell Corp . . . . . . . . . . . . . . . . . . 12 Cross Commercial Real Estate . . . . . IBC Cutler Commercial . . . . . . . . . . . . . . . 40 Despins Printing & Graphics . . . . . . . . 57

Jasmine Tokyo . . . . . . . . . . . . . . . . . . . 50 K Hovanian Homes . . . . . . . . . . . . . . . 66 L&J Motor Vehicle Services . . . . . . . . . 46 Legends Cadillac Hummer Saab . . . . IFC Longfellow Law Group . . . . . . . . . . . . 41 Los Arcos Realty . . . . . . . . . . . . . . . . . 53 Luther Law . . . . . . . . . . . . . . . . . . . . . 10 ManageStaff . . . . . . . . . . . . . . . . . . . . 14 Mark Susan Photography . . . . . . . . . . 43 Memly Aviation . . . . . . . . . . . . . . . . . . 17 Michael’s Creative Jewelry . . . . . . . . BC North Scottsdale Chamber . . . . . . . . . 87 Nussbaum & Gillis . . . . . . . . . . . . . . . . 11

Ray’s Pizza . . . . . . . . . . . . . . . . . . . . . 50 Rayco, Lee Harris . . . . . . . . . . . . . . . . 88 Rinaldi’s Italian Deli . . . . . . . . . . . . . . . 49 Schaefer & Associates . . . . . . . . . . . . 42 Scottsdale Airport Auto Care . . . . . . . . 55 Scottsdale Chamber of Commerce . . . 86 Scottsdale Salad Company . . . . . . . . . 48 Shell Commercial Properties . . . . . 13, 22 Signature Real Estate Services . . . . . . 36 Skyport Scottsdale . . . . . . . . . . . . . . . . 9 Starfire Golf Club . . . . . . . . . . . . . . . . 47 Storage West . . . . . . . . . . . . . . . . . . . . 7 Subway . . . . . . . . . . . . . . . . . . . . . . . 50 Sun Patio & Pool . . . . . . . . . . . . . . . . . 57 Tailored Living . . . . . . . . . . . . . . . . . . . 25 Tempo Creative Ad #1 . . . . . . . . . . 68, 69 TTI Performance Systems . . . . . . . . . . 67 Weiss Kelly . . . . . . . . . . . . . . . . . . . . . 53 Williams Financial . . . . . . . . . . . . . . . . 62 Wingate Inn & Suites by Wyndham . . . 54

In addition to its unparalleled Airpark distribution, the Scottsdale Airpark News is also mailed directly to an additional 2,000 Airpark business owners every month!

Optim Property Solutions . . . . . . . . . . 15 Pinnacle Lock & Safe . . . . . . . . . . . . . 57 Prestige Cleaners . . . . . . . . . . . . . . . . 65 Property Casualty Scottsdale . . . . . . . 67

Elliot’s Diamonds & Designs . . . . . . . . 73

Join Us At The 2012

Fall Kickoff Tradeshow! Generate Leads, Build Relationships, Create Brand Awareness!

Thursday, September 20th 3:00pm - 7:00pm Chaparral Suites Resort 5001 N. Scottsdale Rd., Scottsdale, 85250 FREE and OPEN to the PUBLIC! or call 480.355.2720

86 | Scottsdale Airpark News June 2012

Airport Avatar Enters Brave New World of Customer Service Travelers coming through the New York City area’s three airports—La Guardia, JFK, and Newark—might soon feel the need to double check that they aren’t walking through the set of a science fiction movie. That’s because the airports are introducing some high-tech help in the form of “Ava”—a life-sized, computer-generated female avatar. She’ll provide answers to airport patrons’ common questions. Customer service expert Ron Kaufman says Ava the Avatar offers a fun, exciting way to improve customer service for weary travelers. “Ava is an absolutely fantastic customer service innovation,” says Kaufman, author of the New York Times bestseller Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet. “Like the invention of the telephone, the pager, email, and company websites before her, I think avatars will prove to be the next important step in how we use technology to improve service.” Kaufman says these avatars have the potential to be of great help in other high-volume service situations. “I was at the Marriott in Times Square the other day and I asked a hotel employee seated behind the security desk how to get up to the rotating restaurant,” notes Kaufman. “I’m sure he gets this question a hundred times a day, so he mechanically and unsmilingly gave me the answer. Sure, the information was accurate, but it wasn’t a very pleasant experience. What if, instead, there had been an avatar there saying, ‘Hi! How can I help you? The front desk is located on Floor X. The restaurant is located on Floor Y,’ etc.? The information could have been relayed to me in a fun, cheery way. But most importantly, the hotel employee would have been freed from behind the desk to be a roving customer service representative, greeting and helping guests with more complicated issues.” 

The Corner office Ad_Print.indd 1

learn more about the members of the North Scottsdale Chamber of Commerce and the Chamber’s advocacy efforts for small business! tuNe iNto Chamber business hour SAturdAyS, 3 p.M. KFNX 1100


SCottSdAle Chamber of Commerce

uSiNeS Sh er b ou Mb A r Ch Radio Show

NSCC MeMberShip AdvANtAgeS iNClude: s Membership directory listings s Chamber business hour on KFNX s business to business discounts s business education via Chamber Cafe

in partnership with...

s Monthly Networking events s New Member Connections s the Chamber’s Monthly Newsletter s business Advocacy before government

“The Perfect Blend of Business & Politics” 480.889.8987

June 2012 Scottsdale Airpark News | AM 87 5/22/12 11:23



Become a Part of the Rayco Family!


Happy Father’s Day!

Serving the Valley for 30 Years • 24 Years in the Scottsdale Airpark

~Maggie Mae, Rayco Mascot

We Service All Makes and Models

We Honor Most Extended Service Contracts & Insurance Policies

AIR CONDITIONING SPECIAL Check system pressure $ 95 and temperature


Call for details. We also service R134.

Reg. $45.95

Fleet service available. Call Tim Paul for details.


• Drain & Fill Radiator • Includes 1 Gal. Antifreeze • Check Belts & Hoses



Coolant 95 disposal fee $4.50.


• Free brake inspection • Inspect rotors, master cylinder & brake hoses • Most vehicles




($20.00 Savings) Call for details. Expires 7/9/12.


5,000 MILE INSPECTION Comprehensive Vehicle Inspection Oil Change & Filter (Reg. $27)



plus tax Disposal fee Reg. $41.99 Maxlife, Synthetic & Diesel Extra $4.50. Includes Tire Rotation! ($17 Value) • Free Inspections & Free Services: Manufacturer Recommendations, Brakes, Suspension, Air Filter & Much More! 5 quarts of All Climate SW30. Most vehicles. Must present coupon at time of service. Not to be combined with another offer on same product or service. Expires 7/9/12.

CHECK ENGINE? CodeFREECheck! • Poor gas mileage? • Runs rough, hesitates? We repair engine performance problems

Diagnosing before installing parts ensures cost-efficient repairs with Guaranteed Results. Ask us how!


Ask Us About Our Senior Citizen Discount Not valid with any other offers.

8245 E. BUTHERUS DR. • 480-951-4054

In Scottsdale Airpark Auto Plaza, 1/2 Block South of Costco on Butherus Open Mon – Fri, 7:30am – 5:30pm • FREE Shuttle Service Available Visit us online at: View your personal service records at: Ask About Our Senior Citizen Discount

Offers good for most domestic and import vehicles. All offers subject to shop supply and disposal fees.

88 | Scottsdale Airpark News June 2012

Is the Deck Stacked Against Commercial Tenants? Q: A: What do high-stakes poker and commercial real estate have in common?

In both, a lot of money is on the line, each takes years of practice to master, and those that understand the rules, nuances and success strategies are the most likely to succeed.

Here are seven rules that business owners, health care practitioners and corporate decision-makers should use to increase the odds of leasing space at the lowest rate, with the greatest concessions and the most favorable terms and conditions:



Rules for Tenants

1. 2. 3. 4. 5. 6. 7.

Become Fully-Informed (Price, Concessions, Urgency) Refuse to Pay “Market” or “Asking” Rates Negotiate Every Lease Term and Condition Establish a Budget for Rent … and Stick to It Keep Your Circumstances and Choices Private Never Agree to a Dual (read: Double) Agency Get Value from Your Half of the Commission

Is the deck stacked against commercial tenants? Only for the uninformed, unrepresented and underrepresented. I’ve written an article that discusses my seven rules and would be happy to send it to you. To get your free copy, please e-mail me at

Your Referrals are Appreciated! A referral is sending someone you care about to someone you trust. I build my business by referral, so if you have a friend or client who is looking to lease or buy commercial real estate please pass along my name and contact information, or forward their information to me and I will reach out to them.

My Areas of Specialization: n n n n

Tenant and Buyer Representation Lease Renewals & Renegotiations Income and Investment Property Corporate Real Estate n Answers

Airpark News T h e

V o i ce

o f

t h e

A i r p a r k

B u s i n ess

JUNE 2012 • Volume 32 • No. 6


Road to Riches

Scottsdale Airpark News

Luggage Jacket embarks on journey from home office to global sensation

C o m m u n i t y

f o r

3 1

Yea r s

JUNE 2012

Stealth Bikes coming up fast

Magnificent, $100M+ Maravilla


Dine Local at Zona’s Graze Desert Grille

Austin Uhl

Luggage Jacket

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