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FEATURE | 3
EAST VALLEY
Land of the cracked windshields
Tempe teacher’s Bell Camp rings true for people of all ages
Police see hazard, not violation, in fractures TRIBUNE CONTRIBUTING WRITER
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Chandler buying $90,000 ban to battle graffiti problem in city
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(Will Powers/Tribune Staff Photographer)
Jason Leigh repairs a windshield at the Cobblestone Auto Spa in Chandler. Insurance companies won't officially confirm it, but many drivers believe the East Valley is ground zero for cracked windshields..
Flying rocks and debris shatter drivers’ patience
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COVER STORY BY JIM WALSH TRIBUNE CONTRIBUTING WRITER
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ast Mesa resident Scott Rolfness rolls his eyes toward the heavens whenever he hears the distinctive sound that every driver in Arizona instantly recognizes: the loud ping of a rock hitting a windshield. “Again,” he utters in half resignation and half disgust, but he knows exactly what to do next. Rolfness said he calls Progressive Insurance, his carrier, and heads to a Safelite glass repair shop a couple miles from his house.
Safelite employees jokingly call the softspoken Rolfness the king of rock chips. It’s a title he might not cherish, but he readily admits it fits his experiences behind the wheel during the past year. Blaming a construction project along the Loop 202 that was completed a few months ago, Rolfness said that he and his family have replaced two cracked windshields and had an estimated six to eight rock chips repaired. The glass damage has occurred across three different drivers and cars—two Honda Accords and a Toyota Sienna van. The hot See
FLYING ROCKS on page 4
hen police stop a driver with a cracked windshield, their primary concern is to eliminate a safety hazard if the crack blocks the field of vision. Arizona law allows an officer to use his or her own discretion to evaluate whether a crack poses a safety risk. For the most part, a crack in the middle of the windshield would be likely to draw a warning or a ticket that gets quashed when the repair is completed. But police also say a cracked windshield can serve as grounds to make a stop where an officer determines a much more serious violation has occurred, such as driving under the influence of alcohol or drugs. “In the majority of cases, if a citation is issued, it’s a ‘fix-it’ ticket. It’s only if the crack obscures your field of vision,’’ said Sgt. Jesse Sanger, a Gilbert police spokesman. “If the crack runs through your field of vision, it needs to be fixed.’’ He said that many times a “fix-it ticket’’ is dismissed when the driver brings a receipt to a court verifying a windshield has been replaced or repaired. Nicole Farr, a spokeswoman for the See
HAZARD on page 5
(Will Powers/Tribune Staff Photographer)
A reputable glass company can generally fix most rock chips and cracks that are less than the size of a dollar bill.