UK Retail and eCommerce on TikTok_ Manchester 2025_FINAL

Page 1


WhereChristmas listsareshaped

-andshopped

September2025|Manchester

1

Stateofthenation

Thecontextweʼrealloperatingin

2 TheTikTokopportunity Theplaceforshapinglists+shoppinggifts

3 Full-funnelframework Turnheads,winhearts,unlockwallets

4 TikTokxAdanola FiresidechatwithHarrisonKirkness

Thestateof thenation

Greenshoots ofgrowth

1.2% IMFforecasts UKgrowthin20251

Walletsdown!

Arealityof restraint

38 cancoveressentials, buthavenothingleft forluxuries

1in5 %

%

39 ofBritsfeelfinancially comfortable % arestrugglingtomake endsmeet

93Kposts

#TARIFFS #TRADEWAR #ECONOMY BRACINGFOR IMPACT

58Kposts

599Kposts

343Kposts

222Kposts

137Kposts

Asavingstateofmind

44

Consumerssay theywanttosave moremoneythis year1 67 K

#passiveincome, no.1trending hashtagpostin financeinthelast 120days3

Merry Christmas, right?

Joymakesthecut!

2025hasshownus…
Whenculture

getsweird,

thetillstillringsforjoy!

#PitbullConcert

Hashtagvideoviewsincreased

fromMaytoJune2025

PitbullmaniasweepstheUKashis ticketsselloutinminuteswithpeople dressingupinbald-capstoseeMr WorldwideinLondon

Baldcaps

420% Increasein salesforthis packon TikTokShop

#UKHeatwave Hashtagvideoviewsincreased

fromMaytoJune2025

Inflatable pools +276%

Inordersforinflatable swimmingpoolsonTikTokShop

#Labubu

Numberofvideosposted

68,000

DuringH12025

From figurineto fortune

LabubuFansFormLongLine OutsideHarrodsforCreator

Year-on-yearrevenuegrowth

Andthispropensityto spendcontinuesintoQ4

Cautious splurging

77

Consumersplanto spendthesameor morethisChristmas 31 38 % %

Ofthoseplanningto spendthesameor moresayitsbecause theywillbuymore giftsthisyear %

Ofthoseplanningto spendthesameor moresayitʼsbecause theyʼvebudgeted moremoneyto balancepricerises

Butthebattle forbasketsis REAL

Thepowerofproofandprice

50 reportspendingmoretime researchingproductsor servicesonlinethantheydid 12monthsago[1]

41 readconsumerreviewswhen researchingproducts[2]and61% relyonthesewhentheyhave lesstimeforresearching[3]

Valuehunting

% %

77 wouldratherwaitforaproduct tobeonsaleinsteadofpaying fullpriceforitnow[4]

58 spendtimelookingforthebest deals,with34%sayingtheyuse pricecomparisonwebsitesand 51%usingdiscountcodes[5]

Fromsearchtocertainty

‘reviewʼ

+160%YoY

‘saleʼ/ʼdealʼ/ʼofferʼ/ʼpromo/discountʼ

+40%YoY

Mariahʼsnottheonlyone startingearliereachyear

Bargainhuntingbeginshere

Cybermonth begins BlackFriday

Loyaltyʼson theline…

43 ofconsumerssaidtheyshoppedwitha retailerorbrandthatwasdifferenttotheir usualretailer/brandlastChristmas1

25 Shoppedwithabrandnew retailer/brandthattheyʼd nevershoppedwithbefore lastChristmas2

% % %

48

Saidthereasontheyshopped withdifferentbrands/retailers wasforbettervalueformoney

Switching sticks

89% ofthosewhoswitchedbrands/retailerslast Christmascontinuedshoppingwiththemafter

Lostnow, lostforever

Whatshall wedo?

Whilstconsumersaredeciding

Differentiate

Twomoves towinthe season

Standout,bedifferent,butina waythatmatterstoconsumers

Whenconsumersaredecided

Reducefriction

Makeiteasyandseamlessfor consumerstobuyfromyou

Whilstconsumersaredeciding

Differentiate

Twomoves towinthe season

Standout,bedifferent,butina waythatmatterstoconsumers

Whenconsumersaredecided

Reducefriction

Makeiteasyandseamlessfor consumerstobuyfromyou

Differencedrivesdevotion

1in3

Friction costs customers

Sayaquickandeasyonlinecheckout processisapurchasedriver

10% ofonlineshoppers,whohaveabandoned anonlinepurchase,saythecheckout processbeingtoolongwasareason

Fullfunnel, fullpotential

TheBrandAdvantage

MedianrevenueROIincreasewhen movingfromaperformancestrategy toamixedapproach

ThePerformancePenalty

MedianrevenueROIdecreasewhen movingfromamixedstrategytoa performanceonlyapproach +90% -40% Performance Strategy Equity Strategy Performance ANDEquity Strategy

Enter TikTok

Whereyoucan…

Win hearts Unlock wallets Turns heads

TikTokhelps brandsstand out,

delivering

TikTokallowsyoutodrivedifference

paysoff System1showsthatads sparkinghappinessor surprisedrivethestrongest engagementonTikTok

+15%

upliftinsentiment foradsthatevoke happinessand surprise

% agreeTikTokis wherebrandscan showpersonality

Distinctiveproducts,distinctivegrowth

Waitrosewinswithdifference

+13.2

AdRecallfromearly branding+emotionalpull % +4.3

PositiveAttitudeuplift fuelledbyadistinctive Easterrange %

+2.3

PurchaseIntentdriven byemotionallyintense creative %

TikTokmakesthecustomerjourneyeasy

Removingfriction

Sources:1.

MNewcustomersaleson TikTokShopduringlast year'sCyberMonday andBlackFridaysales2

TikTokexposureboostsrepurchases

Turningfirst-time buyersinto regulars

75% morerepeatpurchases fromTikTokusersvs. non-users

Source:TikTokMarketingScienceGlobal Long-TermValueofaTikTokUserStudy 2025US,UK,BR,conductedbyKantar

Thereason?

TikTokuniquelydelivers whatconsumerswant

Hyper-relevant entertainment

77% ofTikTokuserswatch whateverthealgorithm suggests,4.4xmorethan othervideostreaming platforms1 .

Short-form

70% Short-formvideois consumersʼfastest growingentertainment choiceand70%of userssayTikTokhas becometheirgo-to destination2.

Thepowerofchoice

74% 74%ofviewersagree thatskippablevideos makethemmore engagedinthe experiencevs. unskippable3.

DiscoveryCommerce

TikTokisthecreativity-powered,AI-fuelled growthenginethatturnsdiscoveryintomeasurableimpact

Howusersusuallycomeupwithgiftideasforspecialoccasions

In-storebrowsing

Browseonlinestoresormarketplaces

TikTok

Recommendationsfromfriendsandfamily

Onlinesearchengines

Askthepersondirectlywhattheywantorneed

haveanideawhattobuythem

DiscoveryCommerce

Limitless

scroll (andsearch)fosters limitlessdiscovery

Trendingproducts

Thebirthplaceof ‘must-haveʼitems

Giftideas

Presentsasuniqueasthe recipient

TikTokconnectsyoutoconsumers anddrivesresultsthroughthefunnel

TopFunnel

64%ofTikTokusershavediscovered newproductsorservicesonTikTok[1]

MidFunnel

55%ofTikTokusershaveactivelysearched ontheplatformformoreinformationabout brandsorproducts[2]

MidFunnel

55%ofTikTokuserssaytheyfollowlinkson TikToktodiscoverproductsonbrandwebsites[3]

BottomFunnel

61%TikTokusershavemadeapurchaseeitherdirectly onTikTok,oronlineafterseeinganadonTikTok[4]

YourFestiveFull-Funnel Framework

Yourfestivefull-funnelframework

TURNHEADS WINHEARTS UNLOCKWALLETS

Captureattention bystandingout with awareness-driving formats

Createmeaningful connectionswith consumersand driveintentwith considerationdrivingformats

Convertintentto actionwith frictionless commerce solutions

FestiveFull-FunnelFramework

TurnHeads

Withourawareness-drivingsolutions

Whatarethebestproducts toTurnHeadsonTikTok?

Launch,manageandoptimiseyourvideostodrivebrand awarenesswithyourtargetedaudience Always-On

Premiumplacements

Drivethemostimpactfuland engagedreachavailableonTikTok

OnlyonTikTokcanyourbrand showupnexttothehighest qualitycontentandunlock associationwiththebestof culture

Craftthumb-stoppingandhead-turningadcreativeforyourplacementswith:

Theevidence

Increaseinbrandrecallwhen usinghighimpactproducts TopViewandPulse)1

69%

Moreeffectivethanother mediaindrivingbrand awareness2

Increaseinpurchaseintent3 8.2%

5.7 %

1.TikTok NAPower Slides analysis, 20212023. n=5473

2. Kantar’s global LIFT+ (CrossMedia) database, 2019-2023 based on 873 global campaigns

3.TikTok Msci Data Science, Multi-objective Optimization toAchieve Effectiveness and Efficiency, NorthAmerica, 2024

Havealleyesonyouwith TopView

TopViewreachesaudiencesrightwhentheytapinto TikTok,allowingyourbrandtobethefirstcontentseenonourplatform.

Whenlaunchedduringmoments,brandsusingTopViewsaw:

+30%

increaseinunaidedrecall

Delta(Exposed–Control)

Delta(Exposed–Control) +47%

increaseinaidedrecallin brandorproductmentions

Source:TikTokMarketingScienceGlobal,TheTikTokBlueprintforTentpoleSuccess2024,conductedbyMagna

TopView

LookFantastic's BlackFriday breakthrough

TheResults Purchases

LOOKFANTASTIC improvedlowerfunnel performance: +218% +21% -21%

Officialmomentscontentfirst, thenyouradnextwith PulsePremiere

PulsePremiereguaranteesadjacencytothecontentcreatedby officialpublishersofmoments. Whenlaunchedduringmoments,brandsusingPulsePremiere saw:

increaseinbrand favourability Delta(Exposed–Control) +13%

areasamplingofthePulsePremierepublishers.

PulsePremierePublishers&Moments examples

Source:TikTokMarketingScienceGlobal,TheTikTokBlueprintforTentpoleSuccess2024,conductedbyMagna Publishersnoted

IntroducingPulse CustomLineups

Effectivelylandyourmessage alongsideacarefully-craftedbespoke lineupofTikTokʼshottesttrending, brandsuitablecontent,curatedwith thehelpofGenerativeAItofityour specificmarketingneeds

Andshinebrighterwith NEWinteractiveadd-ons

InteractiveAddOnsarecreativeoverlayformatsthatenhancevideoadswithmoreengaging featuresandstorytellingpower.

LuckyGiftBox
Multi-Video
Product Highlights
3DImmersion MotionLift

FestiveFull-FunnelFramework

WinHearts

Withourconsideration-drivingsolutions

Whatarethebestproducts toWinHeartsonTikTok?

LandingPageViews

Bringuserstoyourwebsite.

Weʼllshowtheadtouserswhowill stayandengagedirectlyonyour website.

FocusedView

Usevideotoshowyourbrandʼs value. Weʼllshowtheadtousersthatare goingtoengagewithyourcontent.

Stillneedtoproduceeffectivecreative?

Effortlesslycreateon-brand,canʼt-missadsyouraudienceloves,using: Creators + SponsoredDestinations

Combiningobjectivesdrives 2xhigheruniquepurchaser lift1

LPVcombinedwith conversioncampaignsdrive 30%moreefficientCPAs2

Combiningobjectivesdrives 1.7xhigherpurchaselift1 2x 30% 1.7x

1.

Fromviewersto brandfans

TikTokCreatorshelpbrandsstandoutand deepenconnectionduringPeakmoments, earningaplaceinpeopleʼsminds-andhearts.

Collaboratewithcreatorsvia

65% ofusersagreedthat whenshoppingonline, theyalwaysrelycreator recommendationsto decidewhattobuy 64%

afterwatchingCreator advertising,64%of TikTokuserssaidthey wouldbuytheproduct

Package ContentSuite

Turnfanmoments intospaces

SponsoredDestinationstransformpeak attentionintoimmersivebrandhubs, keepingfansengagedlonger.

BrandedMagicHub
BrandedSearchHub

Analytics&InsightsPlatform

TikTokMarketScope

Identify,understand,andactivateyouraudiencesacrossevery stageofthefunnelonTikTok

Seewhatmatterswithaunifiedviewofpaidand organicperformance

Advanceyouraudiencewithbehaviouralinsights thatmovethemthroughthefunnel

GrowGMVbycombiningmarketinsightswith yourbrandperformancedata

14-16X Higherconversionrate withinthenext30 daysforhigh-intent audiences

Source:TTMSanalysisSEA2025Feb-March

Brand Consideration Ads

Buildtomorrowʼscustomerstoday

Seewhatmatterswithaunifiedviewofpaidand organicperformance

Advanceyouraudiencewithbehaviouralinsights thatmovethemthroughthefunnel

GrowGMVbycombiningmarketinsightswith yourbrandperformancedata +64%

Increasewithin30 daysinShopGMV

Source:UKCPGBrand-RanBrandconsiderationadscampaign inJuly

SearchAds

PerformanceMultiplier

20%

Moreconversions,atsimilaror betterCPAwhenrunningin-feed +SearchAdsCampaign

18% Ofuserswhodonʼtconvert fromanin-feedad,later convertonSearchAds

ForYouPageprovides maximumdiscoverability ForYouPage

SearchPage

SearchAdsallowsyouto reachhighintentusers lookingforyour brand/services

Complimentwith partnershipsolutions

Aheart-led,creator-powered campaignthatinvitestheTikTok communitytospotlightthe everydaypeoplewhoshouldbe celebratedthisholidayseason.

TikTokʼsseasonalmusic-first creativeplatform,aplayful, sound-oncelebrationthat invitesbrandstoco-createthe soundtracktoChristmasinthe wayonlyTikTokcan. Themediafirstactivation,that enablesadvertiserstoownthe mostpremiumdaysthis

FestiveFull-FunnelFramework

UnlockWallets

Withourseamlesscommercesolutions

GuessworkthisChristmascancostyou performance

Astruggleoffindingnew customers…

Notenoughbudgettodo rigoroustesting...

Making35decisionswhenrunning andoptimisingcampaignsmanually1 ...

Waitingweekstofindout whatperformswell…

Low-performingcreativesarenot pausedontime…

AI-poweredmarketing: Thegiftofgrowth

TikTok'sAImakesiteasiertokeepup-it'sadaptiveefficient,andbuiltforrealresults. Itfindstherightpeople,learnsfromengagement,anddeliverswhatworkstofuture-proofyourbusiness.

Unwrapmoretimethispeakwith AI-poweredautomation

Simplifiedcampaignsetup

Averagetimesavingsreportedbyadvertisers usingSmart+vs.manualcampaign.1

Smart+can drivefestive ROIfurther thanmanual campaigns

HigherROASon averageforSmart+ campaignsvs.manual TikTokcampaigns.1 +36%

HigherincrementalROASfor Smart+campaignsvs.manual lower-funnelcampaigns.2 5.1x

Onesolution, endless possibilities

Smart+providesonesolution foryourmostcommon businessobjectives

GrowSales

GrowSaleswithcatalog

GenerateQualityLeads DriveAppEngagement

LevelUp Performance WithSmart+Catalog

Smart+CatalogAdsofferscompelling shoppableadformatstodrivesales

Carousel
Singlevideo
Catalogvideo

Choosetheright Smart+solution

UseSmart+Catalogtoreachandretargetcustomers

UseSmart+Webwhennocatalogisavailable

Strengthenyour signals

ImplementbothpixelandeventsAPI.

TogethertheyimproveCPAby15%

Aimfor70%+ matchrate

Ensureyourcatalogmatchesatleast70%ofevents (pixeloreAPI)foreffectivedynamicads

Startwithyour best-performing videos

Upload6+top-performingvideosfromthelast7to21days intoSmart+andrefreshweeklywith2to3newcreatives

Bestperformancestartswithdailybudgets ofatleast£1,000 05

Setdailybudgets at50xCPA

Donʼttouch duringlearning

Donʼtadjustbudgets,bidsortargetingduringthisphase

Continueto optimiseyour productfeed

Refreshhourly,usehigh-qualityimages, andensurecataloguecompleteness

Runstructured tests

RunA/BtestofSmart+Catalogvs.manualCatalog campaignsforatleasttwoweekstoevaluateupliftinCPA andROAS

Scalecreative efficiently

LeverageSymphony/TikTokOnefor quickadaptationandvolume

Keepcampaigns always-on

KeepSmart+Catalogalways-onduringpeakseasonto captureconsistentlower-funneldemand

UnlockWallets:TikTokShop

Maximisereturnsfrom TikTokShop

Findsleaned-inaudiencesacross theForYouPageandShopTab

Maximisesyourtotalsalesrevenuefrom organic,paidandaffiliateefforts

Leveragesbuilt-inbestpracticesanduses predictivedecisioningAItooptimisecampaigns

UnlockWallets:TikTokShop

Fromfirstlooktofinalcheckout

TopView

Showcaseyourbrand immediatelywhenusersopen TikTok.Capitaliseonthe upfrontplacementtotellyour brand'sstoryinasplashy moment.

+

GMVMax

Maximiseprofitabilityby seamlesslyintegratingall availablecreativesatscale andoptimizing bothpaidand organictrafficforyourTikTok Shop.

Theevidence moreliftinconversionrates whencombiningTopView withcommercesolutions1 +87%

Recap:Yourfestivefull-funnelframework

TURNHEADS WINHEARTS UNLOCKWALLETS

Captureattention bystandingout with awareness-driving formats

Createmeaningful connectionswith consumersand driveintentwith considerationdrivingformats

Convertintentto actionwith frictionless commerce solutions

Letʼswrap thisup

MakeeverymovecountthisChristmastowinQ4

You! Thank

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