THIIS November 2025

THRIVING IN THE FENS

Meet the new owner of Fen Mobility Centre

SAVVY SCOOTER

Scooterpac unveils its next generation mobility scooter

SITTING COMFORTABLY

Innovative seating and cushion products

Accessibility en vogue!

How Dame Zandra Rhodes is ensuring her mobility is supported on her terms

Welcome!

It’s great to see fashion and design icon Dame Zandra Rhodes proving that accessibility is on trend by starring as the face of the new stairlift from Stannah. Happily mobile at 85 Zandra is still pouring her time into designing new projects and certainly doesn’t see a stairlift as a sign of slowing down. She says: “It represents the freedom to plan ahead and ensure my mobility is supported on my terms.” Inspiring words indeed. Read about this new collaboration and other news from the mobility industry from page 4.

In this latest issue we meet Sara Cunnington, the new owner of Fen Mobility Centre, a long-running mobility retailer in Cambridgeshire (p23) who believes the UK’s ageing population can only have a positive impact on the mobility sector. Sara tells us about her plans to enhance her showroom’s product range and make her business accessible to more communities.

As Scooterpac unveils the latest addition to its popular Savvy range its sales director, Scott Lawrence, shares his reflections on the past year (p18). THIIS also speaks to one of the founders of Bentech Medical (p31), a UK-based distributor of cutting-edge mobility products. These include the award-winning XSTO M4, an allterrain power wheelchair showcased at Naidex 2025 earlier this year.

This month’s issue is focused on seating and cushions, so check out the Retailers’ Choice (p10) and Buyers’ Guide (p38) features for some top recommendations. If you have any news to share about your retail business then do not hesitate to get in touch with me. Plus, don’t forget to sign up for twiceweekly email updates about the industry via the website –just scan the QR code (right). Enjoy the issue.

THE UK’S NO.1 MAGAZINE FOR THE MOBILITY, ACCESS & INDEPENDENT LIVING TRADE

EDITOR

Liane McIvor 07917 784929 liane@thiis.co.uk

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News, deals & people

Handicare’s sportfilled partner day

Accessibility manufacturer

Handicare recently invited its partners from all over the country to Tylney Hall in Hampshire, which it had transformed into a stadium for a ‘World of Sport’ themed day.

With morning activities including dart football, axe throwing, archery, clay pigeon shooting, welly wanging and human table football, attendees were split into teams and invited to compete.

Handicare unveiled some of its latest products, including the Savaria Luma homelift, and there was a Q&A with the firm’s senior leadership team.

Former English rugby union player and long-serving Question of Sport

captain, Matt Dawson, hosted a Handicare Question of Sport special.

The Handicare Partner Awards ended the evening. Pickerings took home the Silver Partner accolade, while South Wales Mobility took Gold Partner and Deltron Lifts was awarded Diamond Partner.

Ability Assist was presented with the New Business Award while Mountfield Services won Honoured Loyal Partner for over two decades of loyal partnership.

Ableword was awarded Synergy Partner and TPG DisableAids won a special Four Decades of Excellence award for long-term loyalty.

A round-up of the key trade stories for business leaders to digest Meyra appoints new CEO

Dr Soenke Roessing has assumed the role of CEO at Meyra Group, a European provider of innovative mobility and rehabilitation solutions. Dr Roessing succeeds Bernd Fabian, who will pursue new endeavors after more than four years at Meyra.

Dr Roessing brings extensive industry and leadership experience in the healthcare and mobility sector. Most recently, he served as CEO of Detax GmbH, a material manufacturer of medical products for dentistry and hearing care.

Prior to that, he spent around 14 years in various leadership roles at the globally operating Ottobock Group. During his time at Ottobock, he played a key role in advancing the company’s mobility products and patient

Fashion icon puts the chic into stairlifts

Fashion and design icon Dame Zandra Rhodes is proving that accessibility is en vogue by starring as the face of the new design-first stairlift from Stannah.

Zandra, 85, is the proud owner of a Stannah 158 – and is a big believer that age shouldn’t mean compromising for a medical looking chair when you could enjoy a chic one.

She rewrote the style rulebook, dressing rock stars and royalty, from Freddy Mercury to Diana, Princess of Wales. Now, she’s redefining mobility. Zandra states: “With its design-first, contemporary style, the Stannah 158 challenges outdated perceptions of what a stairlift should look like. Its luxe black and tan leather touches complement modern interiors beautifully.”

Stannah’s latest offering blends

seamlessly into Zandra’s London home – more specifically, her maximalist stairwell which leads up to a vibrant open-plan living space complete with mannequins draped in her gorgeous garments, bedazzled upcycled mirrors and abundant floral sprays.

The Stannah 158’s unique features include having a seat, arms and footrest which automatically fold in and a magnetic seatbelt. It is available to buy for customers from January 2026.

Winchester Mobility celebrates one year anniversary

Mobility retailer Winchester Mobility recently celebrated its one year anniversary of helping people with their independence in Winchester. Winchester Mobility welcomed the Mayor and Mayoress of Winchester, family members, regular customers and beneficiaries to its anniversary event with lunch, cakes and Champagne on the menu.

Lee Cogan, owner of Winchester Mobility, began his business venture in September 2024, after gaining years of industry experience which enabled him to set up the only shop of its kind in Winchester.

Reflecting on the success of his business over the last year, Lee highlighted the importance of having a shop situated in an area that isn’t always easily accessible to those with mobility issues. The store, based on Easton Lane, offers personalised care and affordable solutions, including mobility scooters, recliner chairs, rollators, canes and other mobility aids.

CHANNEL HEALTHCARE

UNVEILS INTUITIVE NEW WEBSITE

Independent specialist seating expert Channel Healthcare has unveiled its intuitive new website –channelhealthcare.co.uk

The new website has been designed to offer a more userfriendly format for healthcare professionals, end-users and their carers. Users will benefit from an enhanced product catalogue showcasing Channel Healthcare’s range of needs-led bespoke riser recliners, specialist seating solutions and mobility aids as well as expert help and advice.

Notably, the website, developed in collaboration with occupational therapists, features the firm’s brand new Chair Selector tool with extensive filtering capabilities that allows users to more easily explore their seating options according to specific medical or mobility needs.

EQUITY FIRM TO ACQUIRE DRIVE DEVILBISS HEALTHCARE

Kingswood Capital Management has announced that it has signed a definitive agreement to acquire Drive DeVilbiss Healthcare from CD&R.

Drive’s existing management team will continue to lead the company, ensuring continuity in customer relationships and strategic execution. Kingswood will leverage its extensive network, industry expertise, and capital base to support Drive’s continued growth. The transaction is expected to close later this year, subject to customary legal and regulatory requirements.

Drive, which is headquartered in Port Washington, New York, stated that it is committed to serving as a dependable and consultative partner in the process.

RGK WHEELCHAIRS' NEW RUGBY PARTNERSHIP

Great Britain Wheelchair Rugby (GBWR) has announced a new partnership with RGK Wheelchairs, who join as the sport’s Official Wheelchair Partner in the lead-up to the LA 2028 Paralympic Games.

The collaboration will see RGK, a UK manufacturer of bespoke sports wheelchairs, work closely with GBWR to provide wheelchair rugby chairs that will improve performance and support the community from grassroots to the GB team.

RGK will provide technical support and member discounts to GBWR clubs and athletes, alongside co-creating athlete-led content and engagement initiatives.

MOBILITY GIANT CARECO OPENS NEW HEADQUARTERS

Mobility retailer CareCo has officially opened its new headquarters following a 21-month redevelopment project.

The newly renovated building in Braintree, Essex, brings together all teams under one roof in a bright, modern space designed to support staff wellbeing and collaboration.

The investment includes openplan offices with floor-to-ceiling glass, an atrium café, quiet zones, and a fully equipped gym. Sustainable features include a solar PV system and a smart Building Management System that controls lighting and temperature.

ABLEWORLD ’EMBRACES THE VISION’

Mobility retailer Ableworld held its annual business conference recently, bringing together franchisees, partners, and industry experts to focus on the theme ‘Embracing the Vision’. The event highlighted the retailer’s mission to provide excellent customer care, ethical retail practices, and operational excellence. The conference concluded with an awards ceremony celebrating franchisee achievements over the past 12 months.

Monk Sticks launches ‘world first’ walking cane

Prague-based start-up Monk Sticks has unveiled the Monk Stick, which it claims is the world’s first cane with a fully integrated shoehorn.

At first glance, the Monk Stick resembles a traditional cane. However, a discreet slider mechanism deploys a recessed shoehorn seamlessly from the shaft. The entire mechanism is internalized, giving the product a contemporary, refined appearance without compromising durability.

Crafted from aluminium, the Monk Stick has a maximum user weight of 136kg. Monk Sticks is currently seeking regional distribution partners. For information e-mail monk@monksticks.com.

Swish new companion for shopping jaunts

Mobility equipment supplier Dash Rehab has unveiled the latest product in its carbon collection, the Dash Carbon Swish Rollator. Sleek and light, the Swish Rollator is designed for everyday use, with its lightweight carbon fibre frame and four-wheel stability. Its ergonomic brakes come with parking functionality and are designed to reduce strain on the wrists. The rollator is equipped with a shopping bag and backrest, which all folds together with the frame.

The Dash Carbon Swish Rollator weighs 5.6kg and has a maximum user weight of 150kg.

Uplifts partners with interior designer

Homelift specialists Uplifts has announced a partnership with acclaimed interior designer Ayisha Onuorah, aimed at revolutionising how the public thinks about accessibility in the home.

The partnership made its public debut at last month's Grand Designs Live, where Ayisha showcased the exclusive fabric she had designed for the Uplifts homelift. The bespoke design showcases how homelifts can be transformed from purely functional equipment into statement pieces that enhance rather than detract from

interior spaces. “We’re challenging the outdated notion that accessibility means compromise,” said Kate Sheehan, Occupational Therapist at Uplifts. “This partnership with Ayisha proves that mobility aids are changing – they can be both functional and beautiful, fitting seamlessly into any home’s aesthetic.”

Meet the new Savvy Defender, the next generation hardtop mobility scooter that sets a new benchmark in comfort, capability, with a savvy price.

Available with or without the hardtop canopy, it’s built for all-weather confidence and designed to be a fast mover on the showroom floor.

With its 39 stone weight capacity, and wider wheels for stability, the Defender is built to perform.

Key Features

Savvy defender all-weather or open-frame option

1400W high-torque motor

Speed 4mph, 8mph

Range up to 36 miles

39st (250kg) weight capacity

Wider wheels for all-terrain & enhanced stability

NFC keyless start

Large flat windscreen for maximum visibility

Rear lockable box as standard

Hardtop with side curtains as standard

Modern digital display

Easy to maintain and service

Premium

THE RETAILERS’ CHOICE

Wondering which seating and cushion products are grabbing mobility companies’ attention? This month we asked retailers in the industry to highlight a product that stands out for them…

Hybrid

Power 18" Cushion from Drive DeVilbiss Healthcare

“The Hybrid Power 18" Cushion is a seating solution designed for people who spend long periods sitting, such as wheelchair users or those with limited mobility.

"While it looks like a standard cushion, it offers much more. It is a dual-purpose pressure care solution combining high-quality foam with built-in air cells to help prevent pressure sores and provide longlasting comfort. This ‘step-up, step-down’ approach means users don’t need to be moved to change cushions, reducing disruption and risk

“This cushion has a dual-function design. On its own, the soft, foam helps spread weight evenly to relieve pressure, ideal for everyday use or for those at low to medium risk. When connected to the Theia Digital Pump, the cushion becomes active: gently inflating and deflating its air cells in a cycle. This movement improves blood flow and takes pressure off vulnerable areas.

“The cushion also includes features like low-pressure alerts, a safety auto-lock, 10-minute alternating cycle and is easy to clean, making it suitable for both home and clinical environments. It's part of a modular system, meaning the same pump can be used with other pressure care products from the range, great for carers and care homes.

Karen Sheppard Managing Director of People First Mobility peoplefirst

“The Hybrid Power Cushion is a smart, flexible way to combine comfort, skin protection, and peace of mind in one easy-to-use product.”

"HIGHEST RATED BATTERY ON THE MARKET "

Pre-inflated Seat Cushion from Ehob

“The Pre-Inflated Seat Cushion by Ehob provides exceptional comfort and reliable pressure injury prevention for users at risk of developing pressure ulcers.

“This lightweight, ready-to-use cushion delivers instant support without the need for pumps or adjustments. Each cushion is pre-inflated and sealed, ensuring consistent performance straight out of the package. Its unique air-cell design evenly distributes body weight, reducing pressure on vulnerable areas such as the coccyx and ischial tuberosities. This helps to maintain healthy skin integrity, particularly during extended periods of sitting.

“Constructed from durable, softtouch vinyl, the cushion conforms gently to the body’s contours for improved comfort and stability. It’s easy to clean and maintain, supporting infection control protocols across a wide range of care settings.

“The cushion’s non-slip base and lightweight portability make it ideal for wheelchairs, general chairs, and transport use, offering users both protection and dignity wherever they sit. It also represents an affordable, simple solution for preventing pressure injuries before they start.

“With no complex set-up, moving parts, or maintenance required, the Ehob Pre-Inflated Seat Cushion combines clinical performance with everyday practicality.”

Julia Phipps Director of The Ability Superstore www.ability superstore.

Recliners Chair from Seminar Group

“We have always sold a wide range of riser recliners in both of our showrooms since opening in 2007.

"Over the years we have had many different suppliers and we recently introduced another company to our range – Recliners, part of the Seminar Group. This range of chairs, now available in our showrooms, is proving very popular with our customers. The chairs have a very modern look to them and come in various different fabric colour choices.

“There are two different backs available, three-tier and lateral, giving the customer a choice of what is more comfortable for them. They come in different sizes, including petite, compact, medium and large.

“One of the main selling features of this range of chairs is that the five-year warranty covers everything, including the fabric, which is very unusual as most manufacturers only cover one year warranty on the fabric.

“There are additional accessories available for the range of chairs including head, seat and arm covers, head roll and head pillow for added comfort. The customer can also upgrade and have heat & massage built in, a reading light, gliders or a USB port for an additional cost.

“We believe these chairs are going to do really well in our showrooms as the quality of them are really nice and our team like the comfort of them compared to some other chairs available.”

Laura Hays Director of Thistle Help www.thistle

Brecon Rise & Recliner from Primacare

“The Brecon range of rise & recliner chairs are built on a super strong metal framework that passes the test of time and stays smooth and stable for many years.

“The interface surface of the seat is often the only thing considered by the client, and in this case it is supremely comfortable yet properly supportive to assist in correct posture and movement. This chair can come in a variety of coverings and colours to match existing furniture or can come as part of a suite to fully furnish a room.

“It is just one of a range of styles from Primacare, all of which can be tailored to suit individual customer requirements. As a British made product it certainly has the quality to match the style.”

Alastair Gibbs Managing Director at TPG DisableAids tpg-disableaids.co.uk

Vicair Vector O2 Wheelchair Cushion from Invacare

“The Vicair Vector O2 Wheelchair Cushion uses hundreds of small, air-filled SmartCells that adapt to the user’s shape, distributing pressure evenly and helping to prevent skin breakdown.

"Its intelligent design ensures both softness and stability, while the compartmental layout keeps the user securely positioned, particularly around the pelvis and thighs. This promotes balanced sitting and helps to maintain correct posture, whether used at home, work, or outdoors.

“The Vicair Multifunctional O2 Flex Back complements the cushion perfectly, offering adaptable lateral and lumbar support that adjusts to the user’s individual needs. It helps stabilise the upper body, improves comfort, and reduces fatigue over longer periods of sitting. Like the cushion, it is fully machine washable and designed for optimal airflow, maintaining hygiene and comfort with minimal maintenance.

“Both products are lightweight, easy to adjust, and require no air pumps or regular pressure checks. Available in a range of sizes, they provide a dependable, low-maintenance solution for wheelchair users.

“Highly recommended by Ability Plus, we have also found that occupational therapists favour this combination for its excellent pressure care performance, postural support, and long-term user comfort.”

Graham Johnson Managing Director at Ability Plus ability-plus. co.uk

Supershape Back Cushion by Spex Seating

“As someone who assesses and prescribes wheelchair and powerchair seating for clients with a wide range of needs, I look for products that are comfortable, adaptable, and clinically effective. The Supershape Back Cushion is one of my go-to solutions.

“What I really value about the Supershape is its versatility. It provides a soft, supportive surface while allowing for detailed contouring to accommodate or correct postural asymmetries. It can be fitted with additional lateral supports or headrests

Tim Peacock Product Specialist at Unique Mobility

and is easily adjusted as a client’s needs evolve – it is particularly useful for those with progressive conditions.

“At Unique Mobility, we take a clientcentred approach. There’s no one-sizefits-all, and we often combine products from multiple suppliers to achieve the best outcome.

“The Supershape stands out for its compatibility with a wide range of wheelchair and powerchair bases and its adaptability over time. It’s a reliable, versatile backrest that helps me provide my clients with the comfort, postural support, and long-term flexibility they need. I keep one in my van for assessments – it’s a trusted, readyto-go option I know will deliver great results.”

Auto

The lightest auto folding scooter in the world

Introducing the Genie Auto, the evolution of convenience. Retaining the compact and lightweight design of the original Genie, the Auto now features an advanced automatic folding mechanism operated effortlessly via a remote key fob. With the touch of a button, the Genie Auto folds and unfolds in seconds, making it the ultimate travel companion for those who value independence and ease of use.

Weighs only 17.5Kg

Manual folding

Remote opening and closing

Suspension

Adjustable tiller

LED front Lights

Off board charging

Two person lifting handles

Magnesium frame

Delta bar tiller

Available in red and blue 8Kg lighter than its nearest rival

Trade Talk

As Scooterpac unveils its latest new product, THIIS talks to Scott Lawrence, Sales Director, to find out more about how the firm has been evolving…

REFLECTING ON 2025, WHAT WERE THE HIGHLIGHTS FOR SCOOTERPAC IN TERMS OF THE NEW PRODUCTS THAT IT LAUNCHED INTO THE MARKET?

“The new product highlight for 2025 has to be the Atom Fold. Earlier this year we added even more value to this product by reducing the weight to just 14.2kg.

“Since its launch the Fold has been incredibly popular with all our dealers.

Customers have particularly praised the affordable dual battery option, chassis stability, it’s feature rich offering and product reliability.”

THE CABIN SCOOTER IS AN ICONIC SCOOTERPAC PRODUCT – CAN YOU TELL US ABOUT ANY NEW UPDATES RELATING TO THIS PRODUCT?

“The Cabin Car has always been a standout in the Scooterpac range. We

have recently made some exciting developments. By strengthening our supply chain, we have been able to reduce the overall cost of the product, making it more accessible for dealers without compromising on quality.

“The introduction of new standard colour options has also proved hugely popular, giving customers even more opportunity to personalise their Cabin Car to their style.

“Behind the scenes, we are continually refining our internal Quality

Scooterpac exhibiting at Rehacare 2025

Management System to make sure every single Cabin Car leaves us in perfect condition. It’s all part of our commitment to raising the bar and delivering the premium mobility experience.”

HOW HAS THE FIRM ITSELF BEEN EVOLVING OVER THE LAST FEW MONTHS IN TERMS OF RECRUITMENT?

“There has been lots of onboarding and training over the last few months. We are delighted to welcome Dan Thaxter to the team as International Sales Manager. Bringing a wealth of industry experience, Dan has already strengthened our relationships with

our current European distributors, represented the firm at Rehacare, and is welcoming new customers into the Scooterpac family.

“As the growth journey continues, we are aware of how important a reliable and responsive customer support team is to our partners. Recently, our sales support team has welcomed recruit, Jack Smith and team member Scott Pinkney, looking after the north and east UK areas respectively.”

DOES SCOOTERPAC HAVE ANY PLANS TO RECRUIT FOR ANY FURTHER ROLES?

“Last month we announced changes to our sales areas. Previously spilt into two, the UK now has three areas: north, south and east. Each team is comprised of three team members, an area sales manager, account manager and sales support administrator. The reason we have added extra resource is to keep pace with our growth and make sure our partners receive the quick, dedicated service they deserve.

“We have plans to recruit for further roles into 2026. Currently, we are

expanding our marketing team with new roles such as content creator and market research data analyst.

“Our marketing team growth is to ensure Scooterpac is best positioned to raise product awareness, empower dealers with tailored marketing support and drive growth through research and business intelligence.

“Anyone interested in these roles or those with a sales or account management background are encouraged to express their interest by emailing careers@scooterpac.com.”

Dan Thaxter, International Sales Manager

Atom Fold, Scooterpac’s 14.2kg ultra lightweight scooter

HOW DOES SCOOTERPAC HELP TO SUPPORT ITS DEALER NETWORK? AND CAN YOU TELL US A BIT MORE ABOUT YOUR NEW DEALER DAYS?

“So far this year we have organised several Dealer Days – a chance for customers to have a great day out, visit the Scooterpac factory and to meet other members of the team. ‘The Inside Track’ event has provided dealers with an opportunity to get hands on with the company’s journey so far, and our vision for 2026 and beyond.

“The fun-packed day includes being involved in new product development discussions, marketing and technical training, product testing on the rugged off-road track, all paired with some brilliant refreshments and hospitality. Previous attendees have described the day as, ‘fresh’, ‘innovative’, ‘encouraging’, ‘exciting’ and ‘driven’.

“We do have plans to organise more Dealer Days into 2026. If you feel this would benefit you and your team, and would be interested in attending, please email sales@scooterpac.com

ARE YOU SEEKING TO RECRUIT DEALERS IN ANY PARTICULAR AREAS? ALSO, HOW CAN RETAILERS INTERESTED IN BECOMING A DEALER GET IN TOUCH?

“We look forward to hearing from any existing or new mobility retailers across the UK. The best way to contact us to discuss partnerships opportunities and book product demonstrations would be to email sales@scooterpac.com or call 0330 124 1733.”

big product. What I can reveal, is that over the next few months we will be launching new products within the popular and affordable Savvy range.

"We’re incredibly excited to introduce the Savvy Defender (see below) to the UK market — the response from retailers has been overwhelmingly positive.

the design process, and their feedback played a key role in shaping the final product, ensuring it meets real-world needs for both users and the trade.

“We will also be refreshing the premium Ignite models offering a more modern look and feel. And several other models that will be revealed shortly.

“2025 has already been an incredible year here at Scooterpac, and we’re always looking for ways to raise the bar in how we support our partners.

"It’s an exciting time to be working with Scooterpac as we look to grow our product offering, implement business support systems and strengthen customer care."

WHAT IS COMING NEXT FOR SCOOTERPAC IN TERMS OF NEW PRODUCTS IN THE COMING MONTHS?

“We are never standing still! Behind the scenes, our product development team are always working on the next

The Savvy Defender is a next generation mobility scooter designed to set new standards in performance, comfort, and weather protection. The hardtop canopy features robust weather protection curtains, offering full shielding from rain, wind, and cold conditions, ensuring users stay comfortable whatever the forecast. Its large singular flat windscreen provides uninterrupted visibility, while a digital display and NFC keyless start add convenience.

Powered by a 1400W motor with a 248kg weight capacity, wider wheels enable stability, even in rougher terrain.

The Cabin Car is now available in new standard colours

Family values in the Fens

The new owner of Fen Mobility Centre, a long-running mobility retailer in Cambridgeshire, has plans to enhance her showroom’s product range to meet an even wider variety of needs…

Fen Mobility Centre offers a comprehensive array of mobility solutions, alongside daily living aids, gadgets, and walking supports.

THIIS recently caught up with Sara Cunnington, director and occupational therapist at Fen Mobility Centre, to learn more about how her clinical background has influenced her new role as director of Fen Mobility Centre.

Having long admired the positive impact of Fen Mobility Centre within the community, Sara purchased the

business alongside her husband earlier this year. Sara had previously worked as an occupational therapist for 17 years across Cambridgeshire and Fenland, primarily within community settings, and her hope was that the

“My passion has always been about making a meaningful difference in people’s everyday lives”

Sara Cunnington, director and occupational therapist at Fen Mobility Centre

Mobility solutions include riser recliners

“We aim to provide the same compassionate, professional care and high-quality product offering to a broader customer base”

new venture would gave her the opportunity to bring her clinical expertise into the mobility sector. She wanted to ensure that customers were benefiting not only from high-quality products but also from the insight and support of someone who understands their needs from a healthcare perspective.

She says: “I am proud to work alongside our excellent team to continue developing our service, expanding our product range, and ensuring that Fen Mobility Centre remains a trusted source of independence and support for our customers.

“Throughout my career, I have enjoyed every element of OT practice— from leading teams and supporting professional development to working directly with patients and helping them live more independently. My passion has always been about making

a meaningful difference in people’s everyday lives, whether through tailored advice, practical solutions, or compassionate care.”

MOBILITY SOLUTIONS

Fen Mobility Centre offers a comprehensive array of mobility solutions – from mobility scooters and powerchairs to riser-recliner furniture, profiling beds, and home adaptations like stairlifts and ramps – alongside wheelchairs, rollators, daily living aids, gadgets, and walking aids.

“Our services are as much about people as products,” emphasises Sara. “We provide test drives, home and showroom assessments, same-day collection or next-day delivery, set-up services, equipment hire, insurance, servicing and repairs, all underpinned by a ‘zero pressure guarantee’ and excellent aftercare. With over three decades of experience, VAT-free pricing, and an onsite occupational therapist, our ethos centres on compassionate, professional support tailored to individual needs.”

Sara says that the business’s recent strategic partnerships have expanded its selection of travel-friendly mobility

items, enhancing its ability to meet diverse customer requirements across Cambridgeshire and Fenland. She continues: “More important than anything for us is the personal service, care, compassion and time. We are never in a rush.”

It is a personal customer service which is enhanced by a team of friendly and experienced members of staff. These include Sonia, the Centre manager, customer advisors Jo, Lucinda and Amanda, and engineers Kevin and Dave.

The showroom and repair centre was moved to a new location on Lancaster Way Business Park between Ely and Witchford in April 2025. Sara says the move was so important and they put a lot of time and attention into getting the newly located site right.

The new showroom is handily located alongside other amenities, including a coffee shop and the RAF Witchford museum. There is accessible parking located right in front of the showroom which offers level entry into the showroom.

“Our accessible toilet has been described by one customer as the best public toilet they’ve ever seen,” Sara adds, who says that their customers are

A wide selection of mobility scooters

Back Options

Lateral backs on recliners offer extra side support, gently cradling the body for comfort, stability, and better posture.

Waterfall chair backs feature layered cushions that follow the spine’s curve, enhancing lumbar support and reducing lower-back pressure for lasting comfort.

Cascade chair backs have a smooth, tiered cushion design that contours down the backrest, delivering targeted support to the shoulders, lumbar area, and lower back for ergonomic comfort.

Letterbox chair backs feature horizontal cushions for a sleek look and targeted back support.

Horizon chair backs offer a wide, low-profile design that provides balanced support and a modern, open feel.

incredibly warm and friendly.

“The great thing about our customer base is how broad it is. We see different people every day and we also get lots and lots of repeat business. Word of mouth drives most of our custom.”

This year, Sara says that she has seen customers become increasingly interest in all things lightweight.

“We have seen very strong interest and sales in foldable scooters, boot scooters and the move to lithium batteries.

"We know that there is a fine balance between compact and light on the one hand, and usage on the other hand,but we are seeing a swing towards convenience and weight.”

SUPPLIER SUPPORT

Fen Mobility Centre offers a large range of market leading suppliers and Sara says that they are doing well with all of their mobility scooters and wheelchairs, as the range they offer meets the differing needs of their customers.

“Our suppliers have been incredible since we took over the business earlier this year,” comments Sara. “We are incredibly grateful for the help and support we have experienced. Supply and price consistency is incredibly important to us, as is great product innovation.

“But we have learned very quickly that it is the support when things go wrong that really counts. We never want to let a customer down, so when there are problems, supplier support and agility can make a huge difference

to putting things right and getting the customer back in good position quickly.”

Fen Mobility Centre have two engineers at present and Sara says that they are considering taking on an apprentice. They are kept busy both in the retailer’s own workshop and visiting customer homes.

She adds: “We have been investing heavily in new equipment including hydraulic tables, battery testers, diagnostic equipment and tooling to ensure that we provide the best possible service.”

The website is incredibly important for the business, says Sara, as it is an opportunity for customers and potential customers to get an understanding of what they sell and who they are.

“We engage more and more with customers online. That said, I feel strongly that in-person demonstrations, fittings and assessments are essential to ensure that the customer leaves with the right solution for their needs.

“Perhaps it is all my years as an

occupational therapist and wanting to parensure that every customer leaves with confidence!”

THRIVING SECTOR

Sara says that she personally feels very positive about the mobility sector. “As we all live longer, the market will not shrink. I do have some concerns about some low cost imported products that sell online but do not have a support infrastructure and parts available in the UK.

“These products may appear cheap at the outset but when things go wrong, there are few avenues to resolve them. It is not good for customers and not representative of the industry as a whole.”

In the short term, Sara says that the focus is on enhancing and broadening their product range to meet an even wider variety of needs.

“Alongside our core mobility and daily living equipment, we are placing greater emphasis on sensory products – items that support comfort, wellbeing, and independence not only through physical solutions but also through sensory engagement. This reflects our ongoing commitment to understanding the whole person and tailoring support that truly improves quality of life.”

Looking further ahead, Sara says that her ambition is to expand Fen Mobility Centre beyond the single showroom, making their trusted service and ethos accessible to more communities. “By opening additional locations, we aim to provide the same compassionate, professional care and high-quality product offering to a broader customer base, while maintaining the familycentred values that define us.”

www.fenmobility.com

The Fen Mobility Centre team

Our Lightest Complete Scooter

The Genie Ultralight redefines portability with its ultra-lightweight design, tipping the scales at just 12kg. Perfect for lifting, carrying, and storing with ease, this scooter is ideal for those seeking ultimate convenience without compromising on performance. Compact, reliable, and easy to transport, the Genie Ultralight is the perfect choice for life on the go.

Battery 10 Amp

Net weight without battery 12Kg

Fully compliant with all major air lines

Range up to 8 miles

Chargeable on and off board

Available in two colours (Black/Orange)

Strident Batteries

Valve Regulated

The highest specification of valve equipment is used in the Strident brand to allow the required level of venting both in use and more importantly during the charge process.

Quality Assured

Every Strident battery undergoes stringent quality control both at manufacture stage and pre-despatch ensuring you receive only the most reliable source of power. Our highly automated central UK warehousing facilities operates a strict FIFO stock rotation system resulting in all goods despatched being in peak condition every time.

Plate Separator

A critical component to high performing batteries. Strident use superior glass matting to ensure consistent plate contact resulting in increased battery efficiency and longevity.

Plate Composition

Purified lead specifically blended with critical conductive properties gives the Strident range superior performance during both cyclic and standby applications.

Mobility’s newest power player

In just over three years Bentech Medical has made a significant impact on the mobility sector as a supplier of innovative mobility solutions…

Bentech Medical is a UK-based distributor of cutting-edge mobility products designed to improve the quality of life for individuals with mobility challenges. These include the award-winning XSTO M4 allterrain power wheelchair, which the firm successfully showcased at Naidex 2025 earlier this year.  THIIS caught up with co-director Jiten Patel, to find out more about the XSTO M4 and the firm’s other products…

CAN YOU TELL US A LITTLE BIT ABOUT HOW BENTECH MEDICAL CAME TO BE ESTABLISHED IN THE UK?

“We established our own brand Eezychair in April 2022, and our innovative product, the Eezy-Roller, which allows individuals to switch seamlessly from a regular rollator to an electric wheelchair.

"Being a completely new product with no comparable alternatives on the

market, it quickly gained traction with trade mobility dealers.

“This success led us to expand our product range in November 2022, focusing on lightweight mobility solutions at competitive pricing.

“Eezychair was founded on the current CEO’s extensive knowledge and first-hand experience with mobility products and their users.

"Frustrated by the low quality and high prices of many options on the market, the aim was to supply products

The XSTO M4 powerchair provides 360 degree movement

that are durable, affordable, and allow traders to maintain healthy resale margins.

“Our top-selling product, the EezyCarbon, weighs just 13kg and includes a wireless attendant controller. We also offer a new range of foldable, compact scooters, available in five vibrant colours.”

CAN YOU TELL US A BIT MORE ABOUT THE XSTO M4 POWERCHAIR?

“Bentech Medical announced the arrival of the XSTO M4 powerchair earlier this year.

“Utilizing advanced gyroscopic sensors, the M4 automatically adjusts the seat angle to maintain stability on slopes up to 15 degrees, uneven terrain, and when navigating obstacles. This feature ensures a safe and steady ride without constant manual adjustments.

“The M4 offers a dynamic seating system that allows users to adjust both the seat height and tilt angle with ease. These adjustments promote proper posture, improve pressure distribution, and make everyday transfers and positioning more convenient.

“Equipped with Mecanum wheels, the M4 provides seamless 360 degree movement, allowing users to navigate tight spaces and perform precise turns effortlessly.

“The wheelchair features a one-key folding system and a modular design that allows it to be disassembled into three parts, making it easy to transport and store. Its lightweight construction ensures convenience for users on the go.

“Users can control the M4 via a dedicated mobile app, offering features such as remote operation, speed adjustment, and battery monitoring. This smart control enhances user experience and accessibility.

“Designed for versatility, the M4 performs well on various surfaces, including indoor floors, outdoor paths, park visits, and even shopping trips. Its rugged design ensures reliable performance in diverse environments.

“The M4 is available in eight vibrant colours: Magic Black, Superior Purple, Burgundy Red, Blue Enamel, Pearl White, Barbie Pink, Tiffany Blue, and Sparkling Yellow, allowing users to choose a style that suits their personality.”

“The aim was to supply products that are durable, affordable, and allow traders to maintain healthy resale margins”

HOW DID THE M4 COME TO BE ORIGINALLY DEVELOPED? DO YOU KNOW HOW WELL IT HAD BEEN RECEIVED IN OTHER COUNTRIES?

“The M4 was originally developed by the founder of XSTO, an engineer who graduated from one of China’s leading universities of science and engineering.

“In 2020, he began leading a specialist team at the prestigious Guangzhou R&D Centre to bring the M4 to life. Drawing on XSTO’s decadelong expertise in elevator motor control and precision climbing technology, the team spent four years conducting extensive testing and optimisation before launching the M4 in 2024.

“Even before its UK debut, the M4 had already gained strong recognition among users and government medical departments in Germany and France. It received full medical reimbursement approval from the German government, allowing users to obtain the M4 completely free of charge, and was also added to France’s LPPR list – a government-recognised product reimbursement scheme.”

THE M4 APPEARS TO HAVE PICKED UP A COUPLE OF BIG AWARDS ALONG THE WAY. CAN YOU TELL US MORE ABOUT THESE? HOW IMPORTANT IS THIS TYPE OF RECOGNITION?

“On February 26, 2025, the XSTO M4 was honoured with the iF Design Award, one of the most esteemed accolades in industrial design. Out of nearly 11,000 entries worldwide, the M4 stood out for its exceptional allterrain performance and user-centric design. The award recognises products that excel in innovation, functionality, differentiation, and sustainability

“Following its success at the iF Design Award, the XSTO M4 also secured the Red Dot Design Award 2025, further solidifying its status as a leading innovation in mobility solutions.

“Renowned as the ‘Oscars of Industrial Design,’ the Red Dot Award is

one of the world’s three major design awards, alongside the iF and IDEA Awards. The M4 was recognised for its revolutionary design and exceptional performance, marking XSTO as one of the few AI + all-terrain mobile robot enterprises globally to win both prestigious awards in the same year.”

WHAT HAS BEEN THE RESPONSE TO THIS PRODUCT IN THE UK SO FAR?

“Since exhibiting at Naidex 2025 in April, where the XSTO M4 was first showcased to a wider audience, interest has grown significantly –particularly among the younger generation of wheelchair users.

“Many are tired of the same boringlooking electric wheelchairs currently on the UK market and now recognise that they can choose a product that is stylish, confidence-inspiring, and available in multiple colour options, without having to spend significantly more.”

HOW YOUR PRODUCTS ARE DISTRIBUTED IN THE UK?

“Our sales office is based in London and our distribution takes place from our Dorset warehouse, offering free UK main land delivery.”

The XSTO M4 performs well in rugged outdoor environments

Aergo Health now part of the Precision Comfort, the seating and positioning product line of Merits Health

Pediatric Postural Seating System

Powered by responsive air cell technology, the Aergo PS senses and adapts to the child’s posture in real time for optimal comfort and alignment. Available in three expandable sizes, it features a reclining backrest that adjusts to tiltin-space angles and hip alignment. Weighing from just 6kg, it’s light, foldable, and compatible with most wheelchairs. Its breathable, antimicrobial, and machinewashable covers ensure easy maintenance and lasting comfort.

6 pressure-sensitive air cells monitor movement and selfadjust to maintain healthy posture.

Scan this QR code to see Aergo products in action:

Smart Postural Support Overlay

The Aerseat is a dynamic, ready-to-use postural seating overlay designed to enhance comfort and support for wheelchair users. Its elastic cover stretches effortlessly over contoured backrests, enabling seamless integration with both manual and powered wheelchairs. With Aerseat, any seating surface can be transformed into a dynamic, postural support system. Combining flexibility with effective pressure management, it delivers consistent, personalised comfort in every seating environment.

App control

All Aergo products are App controlled. Users can personalise their comfort by setting their ideal position, adjusting inflation, and activating air cycling mode effortlessly, promoting greater independence and ease of use.

ISO 16840-4 PASS

“The XSTO M4 was honoured with the iF Design Award, one of the most esteemed accolades in industrial design”

ARE YOU LOOKING TO EXPAND YOUR DEALER NETWORK?

“We are particularly seeking dealers in the West Midlands and East Midlands due to an increase in retail enquiries.

“Dealers wishing to find out more about stocking our products can call +44 208 050 4849, e-mail sales@ bentechmeduk.com or visit our website www.xsto.co.uk.

“We can provide marketing images and a physical brochure for showrooms. We also offer a one-off extra discount for dealers who want to have a physical demonstration model in their showrooms.”

ARE THERE ANY FURTHER PLANS FOR THE XSTO M4 THAT YOU CAN SHARE WITH US?

“The XSTO has continued to refine and enhance its design. In July 2025, the upgraded M4L model was introduced, featuring an adjustable backrest and seat width, with a recline angle of up to 150 degrees.

“The self-balancing system has also been significantly improved, providing smoother and more stable performance when travelling uphill, downhill, or across uneven terrain.

“Looking ahead to 2026, XSTO will launch the M4 PRO. This nextgeneration model will include advanced LiDAR technology and a 360-degree self-balancing seat system. When approaching obstacles or hazardous edges, the LiDAR automatically halts movement to ensure maximum user safety.

“We receive many enquiries about whether the XSTO M4 will be available on schemes such as Motability. While progress has been challenging so far being a new product, we hope it will be accessible to mobility users in the future.”

The

APART FROM THE XSTO M4, WHAT OTHER PRODUCTS IS BENTECH MEDICAL LOOKING TO BRING INTO THE MARKET?

“We are excited to announce the upcoming launch of our most advanced product yet: the XSTO X12, scheduled for January 2026. This next-generation mobility device is designed for users seeking independence across a wide variety of terrains.

“Combining advanced robotics with AI-powered systems, the X12 delivers a smooth, stable, and safe ride. Its wheeled quadruped robotic chassis and dual-track climbing system adapt seamlessly to complex terrains.

“With 14 powered systems, it provides exceptional stability and obstacle-crossing capabilities, allowing users to navigate stairs, steep slopes, and rugged surfaces with the ease of moving across flat ground.”

AWHAT’S NEXT FOR BENTECH MEDICAL OVER THE NEXT 12 MONTHS?

“We plan to showcase the new X12 at Naidex 2026 as well as grow our sales team and dealer network across the UK.”

www.xsto.co.uk

XSTO M4 features a one-key folding system

Coming soon, the XSTO M12

CUSTOM SEAT CUSHIONS

Foam Options

Sizes available:

• Width: 305 – 457 mm (12 - 18”)

• Depth: 305 – 559 mm (12 - 22”)

The redesigned and re-imagined custom seating brings the best of Stealth with more streamlined design, better materials and simplistic ordering process.

We have re-evaluated the complex rehab process to be able to offer this new line of custom seat cushions that we hope will cover all the basics, plus other challenges along the way. The Custom Seat Cushion is an adaptable seat cushion.

The cushion covers consist mostly of three materials. The contact (top side), non-contact (sides) and anti-slip (bottom side).

The non- contact materials (sides and bottom) are always the same, but for the contact material we offer three variations: Coolcore®, Stealth- Tek and Air Mesh. Top edge shape will be the same rounded contour for every size.

For more information, contact our UK Stealth Specialist: simon@stealth-products.co.uk

Cushion Formats

Aluminium Seat Pan

Custom seating offers customisable comfort options including anti-thrust, abduction, adduction, or no contouring.

Stealth’s custom seat cushion features a dual-layer foam structure with thickness options up to 2” (5.08 cm) in 1/2” (12.70 mm) increments, with additional layers available on request. Built with SunMate® FRG technology.

The black anodised aluminum seat pan supports up to 158.7 kg and matches cushion dimensions, except in cases of special cut-outs.

Special Configurations

Contouring beneath the main layers ensures comfort and stability, while options like growth notches, pelvic support, leg adjustments, and gel reliefs enhance fit and function.

Is it safe to touch?

An MDR checklist will include the biocompatibility properties of any materials which might come into contact with the skin or other parts of the body. Things are about to get easier.

This month’s article covers a rather dry subject, but, for users of equipment it is important for their safety considerations. For manufacturers there are important cost implications relating to whether they end up having to incur added costs and delays.

What we will be looking at is the need for testing for biocompatibility of the materials used in the manufacture of a product where the product may come into contact with the user’s skin (or internal organs). The key ISO set of standards is the ISO 10993 series: the starting point of these is Part 1, for which a revision is about to be published1, and the good news is that the new edition takes a more pragmatic (and therefore less expensive) approach to managing the risks.

ISO 10993 is a series of international standards for the biological evaluation of medical devices to ensure they are safe for patient contact. It uses a risk-based approach to assess biocompatibility, which is the “ability of a medical device or material to perform with an appropriate host response in a specific application”.

This involves creating a Biological Evaluation Plan (BEP) to identify potential risks and determine necessary testing for endpoints like cytotoxicity, sensitization, and irritation.

EVALUATION OF SAFETY

The international working group responsible for the ISO 10993 standards, ISO TC194 WG1, has taken the pragmatic approach in revising ISO 10993-1 to align the biological evaluation of medical devices with the structured risk management principles of ISO 14971 7 .

The update reflects evolving regulatory expectations and promotes

scientifically justified, ethically responsible evaluations. The new edition de-emphasizes the use of in vitro or in vivo testing, while presenting a broader perspective of consideration of all evidence of biological safety.

Before this revision, manufacturers were repeatedly having to go down the identical path, where there was considered to be any risk from the materials used in their products, of having to go through a series of laboratory tests as prescribed in Part 5 of the series, and then the possibility of having to go onto in vivo (i.e. animal testing) as described for example in Part 10. Further, a recent report has indicated that data from Part 5 tests has been determined to be unreliable2 .

KEY ASPECTS OF THE NEW EDITION OF ISO 10993

Risk-based approach: The standard has shifted to a risk-based strategy, where manufacturers first perform a risk assessment to understand the materials and processes involved before determining which tests are necessary.

Biological evaluation plan (BEP): Manufacturers must develop a BEP, which involves reviewing all available data and identifying any gaps that require further investigation or testing.

Contact duration: Devices are categorized by how long they will be in contact with the patient (limited, prolonged, or long-term exposure), which helps determine the extent of the required evaluation.

Endpoints for evaluation: The standards guide testing for various biological endpoints, including most importantly:

• Cytotoxicity

• Sensitization

• Irritation  and also

• Systemic toxicity

• Genotoxicity

• Pyrogenicity

• Haemocompatibility

WHAT’S NEW?

The main changes compared to the previous edition are as follows:

• the document has been completely reorganised and the title has been aligned with the risk management framework described in ISO 14971

• additional content has been added to provide more guidance and clarification of calculation of exposure duration

• additional content has been added to provide more guidance on characterization of the device and identification of biological hazards

• the identification of biological effects (previously referred to as biological end points) has been modified

• the term “externally communicating” has been replaced by language which reflects the specific tissue contact of device components

• the term “effects after implantation” has been changed to “local effects after tissue contact” as some nonimplanted devices also will need this type of assessment

• Annex A has been revised to provide only guidance on materials characterization, the rest of its former content has been incorporated into the main text

• Annex B has been added to explain the rationale for the changes to biological effects listed in Table 1 to Table 4.

Table 1 covers biological effects for medical devices in contact with intact skin (Figure 1), Table 2 to 4 each add

further boxes to be considered for devices respectively in contact with: intact mucosal membranes; either breached or compromised surfaces (skin or mucosal membranes) or internal tissues other than circulating blood; and circulating blood.

TYPES OF ACCEPTABLE EVIDENCE BEYOND TESTING

What are the alternatives that are now acceptable? ISO 10993-1:2025 encourages the use of diverse, scientifically valid evidence to support biological safety, including:

• Chemical characterization and toxicological risk assessments

• Material and process knowledge, including historical biocompatibility data.

• Clinical experience and postmarket surveillance.

• Published literature and peerreviewed studies.

• Biological equivalence to predicate devices.

• Structured gap analysis to identify cost-effective data needs. These sources should be evaluated for evidential value, and testing should only be performed if the risk management process identifies a biological hazard that cannot be addressed through existing data.

STRUCTURED RISK MANAGEMENT INTEGRATION

Biological evaluation is now explicitly

Dr Barend ter Haar has been involved in seating and mobility for over 35 yeas, including lecturing internationally, and developing international seating standards. For further information on the topic contact barend@beshealthcare.net www.beshealthcare.net

embedded within the ISO 14971 process:

• Risk estimation guides the need for testing.

• Evaluation must be planned, justified, and documented by qualified professionals.

• The goal is to demonstrate that residual biological risk is acceptable, and that no hazardous situation remains requiring further control.

SOURCES OF ACCEPTABLE EVIDENCE

There are listings in different parts of the world of chemicals that experience and existing testing have been shown to be biologically safe.

This includes, for example, Annex A from the FDA GSA guidance3 (see Figure 2 for listed safe materials); EMEA REACH compliance, indicating absence of Substances of Very High Concern (SVHC)4,5; or Oeko-Tex compliance of textiles6, indicating over 1000 substances that have been tested and the textiles

Acrylonitrile-butadiene-styrene plastic (ABS)

Cellulose Acetate

Cured epoxy adhesives (used to attach medical device components to each other)

Fluoropolymers including polytetrafluoroethylene (PTFE), expanded polytetrafluoroethylene (ePTFE), poly(vinylidene fluoride) (PVDF), and perfluoro(ethylenepropylene) plastic (FEP)

Nitrile Butadiene Rubber (NBR)

Synthetic polymers:

Parylene

Polyamides (PA), such as nylon and Velcro®

Poly butylene terephthalate (PBT)

Polycarbonate (PC)

Polychloroprene, such as neoprene

Polyetheretherketone (PEEK)

Polyetherketoneketone (PEKK)

that are certified as harmless to human health.

Beyond this, the manufacturer can use: a history of safe use from the supplier; published literature; industry reportable events; EU MDR clinical evaluation reports; and/or other registration or post-market surveillance evidence.

I would like to acknowledge the information in this article supplied by Kara Kopplin, the ISO TC173 Assistive Products liaison expert on ISO TC174 WG1.

REFERENCE

1. ISO 10993-1:2025 Biological evaluation of medical devices – Part 1: Requirements and general principles for the evaluation of biological safety within a risk management process.

2. Gruber, Sarah, and Angela Nickel. Toxic or not toxic? The specifications of the standard ISO 10993-5 are not explicit enough to yield comparable results in the cytotoxicity assessment of an identical medical device. Frontiers in medical technology 5 (2023)

3. https://www.fda.gov/regulatory-information/ search-fda-guidance-documents/use-internationalstandard-iso-10993-1-biological-evaluation-medicaldevices-part-1-evaluation-and

4. https://echa.europa.eu/candidate-list-table

5. https://echa.europa.eu/substances-restricted-underreach

6. http://www.oeko-tex.com

7. ISO 14971:2019, Medical devices — Application of risk management to medical devices

Polyether block amide (PEBA), such as PEBAX®

Polyether imide (PEI)

Polyethylenes, including low-density polyethylene (LDPE) and highdensity polyethylene (HDPE)

Poly(ethylene terephthalate) (PET), such as Velcro®

Poly(methyl methacrylate) (PMMA)

Polyoxymethylene (POM)

Poly(phenylene sulfone) (PPSU)

Polypropylene (PP)

Polystyrene (PS), including high impact polystyrene (HIPS)

Polyurethanes (PUR), such as Lycra®

Polyvinyl alcohol (PVA)

Silicone

Natural Fabrics:

Cotton fabrics

Rayon fabrics

Silk fabrics

2. Table of safe materials listed in the FDA Attachment G3

Figure 1. Effects to be evaluated for contact with intact skin

Figure

Buyers’ guide to seating & cushions

Discover key products to consider offering to customers...

CosiChair Ambassador by Electric Mobility

Traditional styling and quality British craftsmanship unite the CosiChair Ambassador, a dual motor tilt-in-space riser recliner. Retailers can utilise the 48-hour despatch availability to stock the showroom with confidence, to purchase UK products upholstered in 12 modern fabrics. The Crest Leather fabric is stain-resistant and easy to clean, making it ideal for both comfort and aesthetics.

Backed by a five-year guarantee, the Ambassador’s solid construction ensures durability and features a variable angle lift on the medium and large models, which have 158kg weight limits. The small model has a 127kg weight limit, enabling the option to achieve lower seat heights or to fully bespoke with seat heights from 16” so it can accommodate the more petite client.

www.electricmobility.co.uk

Rollbuddy

• Stylish, modern indoor rollator

• Wooden non-slip, removable tray

• Available in black, silver and copper

PC Air+ by Merits Healthcare

The PC Air+ Cushion provides customisable pressure relief for clients at high risk of pressure injury. Its manually adjustable air bladder allows precise immersion control, while the deep well design promotes proper pelvic alignment and helps prevent sacral sitting. A universal gel overlay prevents bottoming out in the event of air loss, and the contoured foam base enhances stability and comfort. A moisturewicking, four-way stretch cover maintains comfort during extended sitting.

www.meritshealth.uk

Harmony Flex by Recliners

The Harmony Flex has several key features that include medium risk pressure care as standard, two tapered lower arms that facilitate easy access for wheeled hoists and a removable seat module design that accommodates high risk gel and air solutions.

The seat height and seat depth are adjustable by use of quick release adjusters, chair risers and a dual back bracket design, allowing a range of different specifications to be achieved with a single unit and can adapt to a change in users requirements.

The Harmony-Flex is a sustainable seating solution with a modular design allowing components to be replaced individually to reduce environmental

impact, minimising landfill waste. Perfect for local authority contracts and rental fleet.

recliners.org.uk

Swing-Away Lateral by Invacare

Invacare’s new Swing-Away Lateral delivers enhanced postural support across its range of wheelchairs, including the Rea Passive and Action Medium Active.

Developed from clinical feedback, it offers improved ergonomics, comfort, and safety. Key upgrades include 65mm of pad depth adjustment, over 20 degrees pad rotation, and increased load support up to 25kg.

The quick-release swing-away function and visible positioning indicators streamline clinical use, while the upgraded mounting system ensures secure, backwards-compatible installation.

All adjustments are made with a single 5mm Allen key, saving time in busy settings. Designed for prescribers and trusted by clients – this lateral support enhances positioning and promotes long-term stability in wheelchair seating.

www.invacare.co.uk

Nevis Healthcare Riser Recliner from Dallux Mobility

This pressure-relieving triple motor riser recliner comes in a standard size with a powered headrest. Available in five colours, the Nevis Healthcare Chair has a luxurious seat enhanced with memory foam, offering a built-in high-risk pressure-relief as standard.

Upholstered in premium four-way stretch faux leather, it is fully waterproof and Crib 5 fire retardant, as well as being soft, durable, and easy to clean.

This model also features a powered headrest, lateral and lumbar back support, illuminated easy-use controls, and a built-in battery backup. With a 150kg weight capacity and a marketleading warranty the Dallux Nevis Healthcare has been designed to deliver clinical functionality, comfort, and value.

dalluxmobility.com

Symphony Air by Recliners

The Symphony Air is a healthcare chair designed to enhance patient comfort and simplify the procurement process. It integrates a high-risk air cushion directly into the chair, eliminating the need for separate cushion sizing. Users can choose the appropriate chair width, and the integrated cushion is already in place.

This model builds on the Symphony design, featuring its traditional pleated arms while incorporating the Apollo 4 high-risk air cushion. This cushion supports up to 160kg, making it suitable for a variety of healthcare environments.

Available in five standard sizes, the Symphony Air offers versatile options for different facilities. Additionally, bespoke options are in development, aiming to provide even greater flexibility in seating solutions.

recliners.org.uk

Alerta GelCube Cushion by Alerta Medical

The Alerta GelCube Cushion is a patented dual honeycomb air-gel cushion to provide advanced comfort, care and pressure redistribution for users in hospital, nursing and care home environments.

It is built with an intelligent dual honeycomb structure to provide optimal blood circulation and skin health, and balanced pressure distribution. The combination of flexible air-gel cells provides a non-slip surface for superior comfort over an extended period of use.

Brecon Chair by Primacare

Designed for both domestic and care environments, the Brecon rise-and-recline chair combines a compact footprint with dependable functionality. The Brecon has various mechanism options, from its unique wall hugger tilt-in-space to BLTR (Back Leg Tilt Rise) as well as a range of other options.

Available in a range of motor options and seat sizes, the Brecon delivers controlled rise-and-recline movement to help users achieve comfortable, supported positions. Built on Primacare’s proven steel-andhardwood frame construction, it provides the durability and reliability expected in high-use environments.

www.primacare.co.uk

www.alertamedical.com

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AeroRange

Introducing the new additions to the Aero Range, the AeroMG Transit and Self Propel Wheelchairs.

Where lightness meets motion drivedevilbiss.co.uk

PC Lateral Trunk Support by Merits Healthcare

The PC Lateral Trunk Support provides precise upper trunk positioning for clients with complex postural needs.

Engineered for durability, its advanced linked rotation mechanism allows the pad to adapt to individual body shapes, ensuring full surface contact and effective support. The highly adjustable design helps correct or accommodate postural asymmetries, improving core stability and aid better respiration and digestion. A swing-away mechanism enables easy side transfers, and multiple pad options suit a range of body shapes and sizes.

www.merits health.uk

Comfortable Plus Duo by AAT GB

The Comfortable Plus Duo ensures perfect postural comfort and correction to any seat – wheelchair, walker or chair.

Combining pelvic cushion and a corset back with innovative vacuum technology, the Comfortable Plus Duo gives carers the ability to quickly and easily alter the precise shape and level of support. Postural alignment and comfort is tailored to the user's precise postural needs, even if they have asymmetry.

Comfortable Plus Duo’s vacuum technology means the precise shape and firmness can be adjusted as needed, allowing precise contouring of even complex postural seating.

www.aatgb.com

The Sanford by Motion Healthcare

The Sanford is a stylish and practical dual motor riser recliner with a soft cream finish and supportive Waterfall back design, offering a layered cushioning effect for enhanced comfort. It is available with two different mechanisms to suit the customer and their needs. Classic is a familiar mechanism that allows the user to lean back and raise their feet along with riser function to assist standing.

The Wall Hugger is ideal for saving space. This mechanism moves the chair forward as it reclines so it can be placed as close as 20cm to walls.

With its versatile features and easy-to-use design, the Sanford offers a practical choice for everyday comfort.

motionhealthcare.co.uk

Stress-Free with Wilcare Express

Our White Glove Service means effortless, hands-free chair delivery for our stockists. Contact our sales team and find out more.

PC Lite by Merits Healthcare

The PC Lite Cushion is a high performing general use cushion for users able to perform independent weight shifts. Its ergonomic contour supports lower extremity stability and reduces fatigue during prolonged sitting. A rear concaved channel relieves coccyx pressure for comfort and protection. The lightweight high-density foam base offers durable support, while the moisture-wicking, four-way stretch cover maintains dryness and comfort for everyday use.

CosiChair Avon & Orwell Chair by Electric Mobility

Electric Mobility has announced a new look for two of its most popular models – the Avon and Orwell fireside chairs in the CosiChair Collection. Now available in a range of fresh, contemporary fabrics, these chairs combine classic British fireside comfort with a modern twist.

Designed with supportive high backs, comfortable seat cushions and sturdy wooden frames in light oak wood finish, the Avon and Orwell will appeal to customers seeking quality, reliability and lasting comfort. Offering up to 114kg weight limit, with new on-trend fabrics and colours, they’re ready to appeal to a whole new generation of buyers – while still delivering the dependable build quality dealers know and trust.

www.electricmobility.co.uk

The Alberta by Motion Healthcare

The Alberta is a spacious and supportive dual motor bariatric riser recliner designed for those who prefer extra width without compromising on comfort.

Upholstered in eco leather, the chair offers the look and feel of leather with the added benefit of being wipe-clean, a practical choice for everyday living.

Its powerful dual motors allow the backrest and legrest to move independently, making it easy to find a position that suits you best.

With its wider design, durable finish, and simple controls, the Alberta is ideal for anyone who values extra space and straightforward functionality in their everyday chair.

motionhealthcare.co.uk

MEMBER

TRU-Comfort 2 Cushion by Quantum Rehab

The TRU-Comfort 2 SPP cushion combines a deep contoured, high-density moulded foam base with a Coolcore four-way stretch cover for optimal comfort and skin protection. Its breathable, moisture-wicking fabric helps regulate temperature, keeping users cool and dry.

Designed for postural support, the cushion promotes stability and positioning throughout daily use. Easy-pull rubber loop zipper handles on both sides allow quick removal of the cover for cleaning. Available in sizes from 14x14" to 24x24", with additional odd and custom sizes, the TRU-Comfort 2 SPP is a reliable choice for users seeking comfort, durability, and effective pressure management.

quantumrehab.co.uk

Tri-Chair One by Tri-Chair

The key to the Tri-Chair One is the ability to adjust the seat height to facilitate easy standing alongside the pivoting tilt-in-space facility that enables the occupant of the chair to be tilted forward and backwards without compromising pelvic stability whilst effectively distributing body weight and the build-up of pressure over a larger surface area.

The Tri-Chair One can be easily converted into a more complex nursing care chair should conditions progress or the chair assigned to a new user. The seat height can be increased and with the addition of an angle adjustable, flip-up footplate and the back angle recline option enabled, the chair becomes suitable for those with more demanding needs.

www.tri-chair.co.uk

Dreams Range by Primacare

The Dreams Range is a fastturnaround seating solution designed to meet the needs of retailers and care providers who require made-to-order rise-and-recline chairs without extended lead times. Manufactured in the UK and held in component stock, the Dreams Range offers seven standard-size configurations that can be built and dispatched quickly to meet demand.

Each chair is built to order using pre-manufactured frames and mechanisms, ensuring consistent quality while enabling significantly reduced production and delivery times.

The range includes both singleand dual-motor tilt-in-space rise-and-recline actions, with a selection of back styles and fabric finishes. It provides the same level of comfort and functionality expected from Primacare products, while offering a practical solution for timesensitive orders and standardised care environments.

www.primacare. co.uk

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Hoist Pro Arm by Recliners

The Recliners Hoist Pro Arm is engineered for compatibility with the Sara Steady hoist, offering a practical solution for patient transfer. Its design features a tapered lower arm and a contoured top arm, which facilitate easier access for the hoist, enhancing both efficiency and comfort during use.

The Hoist Pro Arm is covered in four-way stretch Dartex vapour permeable fabric on the inner and top arms. This fabric ensures breathability while providing a surface that is easy to wipe clean, supporting infection control protocols and streamlining the cleaning process.

Available in models such as Harmony, Tempo, and Harmony Flex, the Hoist Pro Arm exemplifies Recliners' focus on combining functionality with quality materials.

recliners.org.uk

Epic Seating by Quantum Rehab

EPiC Seating is a dynamic postural management system that introduces movement into wheelchair seating while maintaining pelvic stability and reducing shear. Its anatomical pivot point allows motion above the pelvis, supporting natural movement and posture changes.

With tool-less adjustment, caregivers can easily modify back angles and movement ranges to enhance function. The segmented back design provides stationary pelvic support and a moving thoracic section, helping users manage respiration, digestion, fatigue, and daily activities. Gas struts support smooth motion and return to neutral, while all secondary supports move with the body, reducing repositioning needs.

EPiC Seating promotes comfort, stability, and function through intelligent, user-focused design.

Equazone Seat by The Helping Hand Company

The Equazone two- and threesection seats deliver advanced, adaptable pressure care for users who need targeted postural support and long-lasting comfort. Beneath both models lies a base of four independent air quadrants, ensuring even pressure distribution, stability, and reduced risk of tissue damage.

The two-section variant offers the added benefit of an upright section to provide pressure relief for the back, while the three-section version adds a further section for offloading the calves and heels – ideal for users with more complex postural needs.

Both cushions are self-inflating and pump-free, with an integrated foam

safety layer that continues to support even if air levels drop. Lightweight, durable, and low maintenance, the Equazone range offers consistent comfort, reliability, and clinical peace of mind in day chairs, recliners, or other seating environments.

www.helping-hand.com

Steel Charcoal Mink Cocoa Plum Aqua Denim Jute

PC Gel by Merits Healthcare

The PC Gel Cushion combines ergonomic foam base with a gel overlay, providing comfort, stability, and skin protection. Its contoured base supports pelvic stability and balance, while the gel overlay enhances immersion and redistributes pressure to reduce the risk of pressure build up. The PC Gel cover is a four-way stretch performance fabric which is durable and comfortable to the skin.

www.merits health.uk

Bespoke Chairs by Rise & Recline

Whether the user has a medical condition which needs to be factored in, or simply wants the utmost in comfort, Rise & Recline chairs can be built to the user’s exact physical requirements.

Rise & Recline have developed what it considers to be one of the strongest yet lightest frames in its own wood shop using its latest technology CNC machine.

All Rise & Recline chairs come with the brand’s ‘Ultimate’ comfort seating option.

www.riseandrecline.co.uk

Spectrum Gel SPP Cushion by Quantum Rehab

The Spectrum Gel SPP cushion combines advanced pressure management with superior comfort and stability. Its high-density, moulded foam base features lateral and pre-ischial contours to promote proper pelvic alignment and postural support.

A twin-cell, lightweight fluid insert beneath at-risk bony areas helps reduce pressure and shear, supporting skin integrity and comfort during extended use. It is available with a choice of Coolcore (standard), Mesh, or Stealth-Tek covers, each designed for breathability and moisture control, along with optional urethane or polyurethane liners for added protection.

Offered in a wide range of sizes from 14x18" to 32x28", with odd and custom sizes available, the Spectrum Gel SPP provides a versatile, clinically focused solution for users requiring both positioning and skin protection.

quantumrehab.co.uk

SOUTH EAST/EAST/EAST MIDS/LONDON

Telephone : 01656 645755 E-mail : sales@kymcouk.co.uk

SOUTH WEST/WALES AND BORDERS

Mike Ridley : 07526 563518 E-mail : mridley@kymcouk.co.uk

NORTH/SCOTLAND/NORTHERN IRELAND

Chris Stubbs : 07526563927 E-mail : cstubbs@kymcouk.co.uk

MAXER

Signature Express by Wilcare

British-designed and built by Wilcare, Signature Express rise and recliner chairs are available for nextworking-day dispatch to dealers, direct from the factory. Wilcare has now introduced a white glove service, with Wilcare delivering and installing the chairs directly to the customer, on behalf of the dealer, within seven days of order.

Designed with waterfall backs and scrolled arms as standard, the Express range is now offered in a choice of two sizes - Petit and Standard, two mechanisms (two-motor, three-way or one-motor tilt-in-space), and five fabric colour choices.

To simplify the ordering process for mobility dealers, Wilcare introduced its Comfort Builder, a tick-box order form to streamline chair specification.

www.wilcare.co.uk

The Hamdon by Motion Healthcare

The Hamdon offers a simple, yet reliable solution for users seeking comfort and ease in their seating.

With its dual motor system, the chair allows for smooth, independent adjustments of both the backrest and footrest, delivering personalised comfort without unnecessary complexity.

It is available with two different mechanisms to suit your customer and their needs.

The Classic allows the user to lean back and raise their feet along with riser function to assist standing, while the Wall Hugger moves the chair forward as it reclines so that it can be placed as close as 20cm to walls.

It is ideal for those who appreciate straightforward functionality, the Hamdon provides all the essentials in a sleek, easy-to-use design.

motionhealthcare.co.uk

MEMBER

MultiCare by Wilcare

Designed and manufactured in Britain, the MultiCare is a three-motor, multiadjustable, portable rise and recline chair.

Combining portability with body support through its tilt-in-space function, the Multicare is equipped with 4” rear brake castors and push handles, for manoeuvrability. Suitable for users with more complex needs, the threemotor mechanism allows independent control of the footboard, backrest, and tiltin-space feature. This provides a wide range of comfortable positions including allowing the feet to be elevated whilst keeping the head low, for clients with circulatory conditions. The chair is also compatible with most hoists and stand-aids. Upholstered in standard wipe-clean, antimicrobial Crib 5 faux leather for hygiene, MultiCare is available with pressure care options for added comfort and support.

www.wilcare.co.uk

Gel Seat Cushion from Drive DeVilbiss Healthcare

The Gel Seat Cushion has been designed to provide comfort and support for everyday seating needs. Filled with high-quality viscous gel, these cushions deliver pressure relief and comfort, making them ideal for prolonged use. The water-resistant nylon top and non-slip vinyl base ensure durability and ease of cleaning, while a practical carry handle makes transportation simple and convenient.

Available in three depths – 2”, 3”, and 4” – the cushions cater to individual user preferences and requirements. With a weight capacity of up to 115kg, they are suitable for a wide range of users. The Gel Seat Cushions combine comfort, practicality, and quality construction, making them an excellent choice for enhanced seated comfort anywhere.

drivedevilbiss.co.uk

PC Pelvic/Thigh Support by Merits Healthcare

The PC Pelvic/Thigh Support provides adaptable lower extremity and pelvic positioning for clients with varying muscle tones and postural needs. Its advanced linked rotation mechanism allows infinite angle adjustments to support leg adduction and accommodate pelvic rotation. Available in swing-away and quick-release options for different transfer requirements, it offers multiple pad styles and offset configurations to ensure a personalised fit across a wide range of users.

MEMBER

Introducing Precision Comfort The Seating and Positioning Product Line from Merits Health

Seat Cushions

From general use cushion to highly immersive cushion for complex needs, we’ve got you covered.

Backrest

PC Proform Backrest features a mild contour, adjustable lumbar support, and multiple accessory points, providing a truly personalised seating solution that enhances comfort, core stability, and upper body function when used with our positioning accessories.

SIZE RANGE: 14”-24” (356-610mm) WIDTH & DEPTH WIDTH RANGE: 16”-24” (406-610mm)

Positioning Accessories

Designed with multi-axis adjustability and heavy-duty construction, Precision Comfort’s lateral trunk and pelvic supports offer reliable, adaptable positioning for users requiring enhanced trunk and pelvic stability.

Tri-Chair 3 by Tri-Chair

Nevis Chair from Dallux Mobility

The Nevis Chair is available in petite, standard, and grande sizes – all available next day in five colours. Featuring an ‘ultra-luxe comfort’ seat design, it combines coil pocket springs with a generous layer of high-resilience foam.

The lateral backrest includes a firm and comfortable cushioned lumbar support, while an easy-to-use handset with illuminated buttons makes operation simple for all users. A built-in battery backup and unrivalled warranty offers peace of mind.

Built to last, the Nevis supports up to 150kg and is upholstered in a durable domestic fabric that is both stain-resistant and water-resistant, thanks to a pre-treated finish – standard on every Nevis chair.

Choose from a dual motor, triple motor with powered headrest, or four motor model adding powered lumbar support, plus full vibration massage and heated seating. dalluxmobility.com

Netti Precision by Meyra UK

Netti Precision cushions have been engineered for users at risk of pressure injuries or with sensitive skin.

Tri-Chair Three is ideally suited for semi and non-ambulant users. It can be configured in terms of seat height, width and depth, arm and back height, as well as incorporating tilt-in-space, independent back angle recline and legrest elevation, creating the ultimate in comfort and support.

Correct sizing and precise articulation of the seat, back and legrest stabilises the pelvis without compromise and distributes body weight to effectively manage pressure hotspots.

Tri-Chair Three is highly durable, lightweight and fitted with directional lock castors to improve mobility. The chair has been designed to be used with most hoisted and stand aids to ease transfers into and out of the chair.

www.tri-chair.co.uk

They have been developed with Ergomise technology, an evidence-based approach combining clinical expertise, digital modelling, and multihardness design. These cushions offer pressure relief, immersion, and postural support. Netti Precision 1 targets general use, while Netti Precision 2 provides enhanced protection for the tailbone and pelvic floor.

Both models are available in standard and custom sizes, with Stella+ and Easy Care+ covers. Netti Precision delivers measurable outcomes in comfort and skin integrity. Tested against leading competitors, it sets a new benchmark in seating innovation.

Just Mobility

with us to offer comprehensive insurance cover for:

✓  Mobility Scooters

✓  Powerchairs

✓  Wheelchairs

Exclusive Opportunity: Through our network, gain access to competitive Commercial Shop Insurance rates and join our repair network

Why Partner With Us?

• Industry-leading cover

• Tailored solutions for mobility needs

• Exceptional customer support

• Grow your business with our trusted brand

ORDERS PLACED BY 5pm ON MONDAY 8TH DECEMBER WILL BE DELIVERED BY CHRISTMAS

Use code THIISNOV for 5% DISCOUNT during November 2025 – chairs that sell!

• Made in Britain with 99% of the components from British companies

• Rise & Recline – Quality products that give you and your customer Peace of Mind

• What sets Rise & Recline apart is beneath the surface –expertly engineered frames crafted from premium wood for lasting comfort and sustainability.

• Our 7-10 day lead time means that you can order the chair that suits your customer rather than suit the customer to a stock chair

• Customer satisfaction is important to us, that’s why we focus on excellent after-sales service on every order Why not look at working with us: sales@riseandrecline.co.uk Visit our website: www.riseandrecline.co.uk

We offer national coverage of specialist & domestic seating.

We can operate on your behalf for a generous lead fee, ensuring clients and customers get what they need quickly and efficiently.

For more information, or just a coffee and chat to explore options, feel free to email info@channelhealthcare.co.uk

Buyers’ guide from Repose

Express ErgoRise Chair

The Express ErgoRise Chair is more than just a fourmotor chair; it incorporates the ErgoRise mechanism to unlock infinite posturesupporting positions with the adjustable headrest and lumbar support.

It actively promotes spinal alignment and helps reduce strain on the shoulders and neck. The control panel is ergonomically placed within reach, both upright and reclined, so users don’t have to twist or stretch to adjust support.

Its pocket-sprung seat and choice of back styles (split lumbar, waterfall, lateral, and button) further enhance postural comfort by conforming to each user’s needs. The chair delivers dynamic, tailored support that adapts with you, and can be delivered in just 5 working days.

www.reposefurniture. com/express-ergorisechair

Evo C-Air

The Evo C-Air Pressure Care Riser Recliner Chair blends postural support with pressure management seat cushions.

It offers made-to-measure dimensions, interchangeable back and seat cushions, and tilt-in-space or dual-motor mechanisms to relieve pressure and support posture. Importantly, it can be used with a stand aid, like the Prism TA180 or Oxford Up, for assisted transfers.

A bariatric version is also available for larger users. With options like variable angle lift technology for rise assist, bespoke sizing, and multiple cushion styles, it adapts to evolving needs without compromising dignity or alignment.

www.reposefurniture.com/c-air

The Boston Porter Chair

The Boston Porter Chair is engineered for multi-positional support and advanced pressure management.

It features independent tilt-in-space, backrest recline, and leg rest adjustment, allowing carers to reposition users to relieve pressure and support posture. Built for intensive care scenarios (e.g. Parkinson’s, MS, dementia), it balances comfort with clinical utility.

The back and seat cushions are interchangeable, and can be swapped to adapt to individual needs, while optional depth and lateral supports enhance alignment.

With a robust build and broad adjustments, and both a manual and electric model available, it suits demanding care environments without compromising user dignity or positioning control.

The Boston is also available as an express model as part of our healthcare express range, and can be delivered in just five working days.

www.reposefurniture.com/boston

Vinyl Cushion from Drive DeVilbiss Healthcare

The 18” Vinyl Cushion provide extra comfort and support for wheelchair users who spend extended periods seated. Featuring a 2” thick, high-quality foam core, this cushion helps to reduce pressure and improve overall sitting comfort. The durable vinyl cover is waterproof and easy to wipe clean, making it ideal for everyday use in both home and care environments. Available in a range of widths to suit different wheelchair sizes, the cushion combines practicality with comfort for long-term use. The cover is non-removable for hygiene and durability purposes. With its simple, low-maintenance design and reliable one-year warranty, the Vinyl Cushion offers an affordable and effective comfort solution for wheelchair users.

drivedevilbiss.co.uk

Sensaflo Hybrid Cushion with Pump by Alerta Medical

The Alerta Sensaflo Hybrid Cushion is an alternating foam-filled air cell pressure relieving cushion system for effective prevention and treatment for those at a very high risk of developing a pressure ulcer in hospital, nursing and care home environments.

The Alerta Sensaflo Hybrid cushion can be used without a pump and boasts a unique SensaGel gel-infused memory foam topper for unrivalled pressure redistribution and improved circulation. When used with a pump it performs the same as an alternating air system.

Chilli Bean by AAT GB

The Chilli Bean offers a a posture and sensory management solution. Unlike similar paediatric seating, Chilli Bean gives carers complete autonomy to adjust the shape themselves as needed. There is none of the delay, cost nor discomfort inevitable with a fixed mould seat.

Chilli Bean takes the concept of a bean bag and re-invents it. Using vacuum technology, the seat brings the precise shaping and support inherent in a bean bag but fixes it. Chilli Bean “hugs” its occupant, perfectly matching their contours, shaped to correct and stabilise their posture without pressure points. Its wipeable surface and construction brings sensory benefits too: it is tactile and transmits vibration when an audio device is placed underneath.

www.aatgb.com

CosiChair Countess Suite by Electric Mobility

The CosiChair Countess Suite is a stylish and supportive new range of furniture designed with comfort and functionality in mind.

Offering British made quality craftsmanship and tailored specifically for the mobility and furniture retail sectors, the suite includes an independent quad motor riser recliner

with integrated head and lumbar support, a two-seater static sofa and a fireside chair plus a matching pouffe, providing a complete showroom-ready solution.

The Countess Suite has a comfortable, contoured back with 5” tapered legs making it a smart addition to any living room.

Available in four contemporary fabrics, blush, dove grey, oatmeal and olive with the choice of three wood finishes of light oak, mahogany or teak, it is ready to order now for immediate delivery. www.electric

PC Cushions by Merits Healthcare

The PC Deep Cushion is Merit Health’s most immersive cushion, featuring a deep well and super-soft silicone gel insert that envelops the ischial tuberosities and coccyx for superior pressure redistribution. Its contoured base reinforces pelvic stability, and the raised leg support prevent sacral sitting. The gel overlay adds an extra layer of immersion and microclimate control.

A moisture-wicking, four-way stretch cover enhances comfort and skin protection during prolonged sitting.

www.merits health.uk

Signature Select by Wilcare

The British-designed and built Signature Select rise and recline chair range offers dealers a simplified range of mechanisms and fabric options, combined with a 15-working-day dispatch.

For added choice, Wilcare has expanded its Grade A fabric offering with its newly added Cristina Marrone collection.

To streamline the specification process, Wilcare has introduced its Comfort Builder, a tick-box order form for Signature Chairs.

It is available in three sizes: petit, standard, and grande. Customers can choose from three motor options; one or three-motor, tilt in space and two-motor three-way. Three arm styles are offered including scrolled and knuckle), four back styles (including waterfall and lateral support), and a wide variety of fabrics. A selection of optional accessories and pressure care enhancements are also available.

www.wilcare.co.uk

by The Helping Hand Company

The easy-to-adjust SymmetriSeat 50 chair has been designed to adapt to each user. The tool-free seating system offers tilt-in-space, recline, and adjustable leg elevation to promote posture, pressure relief, and comfort throughout the day.

Its modular design allows easy adjustments to seat width, depth, and arm height, making it ideal for users whose needs may change over time.

Whether supporting recovery after a stroke or providing adaptable comfort in community, ward, or home settings, the SymmetriSeat 50 makes positioning straightforward for both users and caregivers.

www.helping-hand.com

DELIVERY

l Nationwide delivery & installation

l

l Manufacturers warranties honoured

l Owned & operated fleet of vehicles

SERVICING

l

l

inspection

l Bed inspections & servicing

l Engineer call-outs for repairs

l

Square foot warehouse

l Short term storage solutions

‘T’ Shaped Wheelchair Pillow Cushion from Drive DeVilbiss Healthcare

The ‘T’ Shaped Wheelchair Pillow Cushion is designed to provide enhanced comfort and support for wheelchair users. With its slim fit, it easily accommodates most wheelchair models, ensuring versatility and ease of use. Crafted from durable blue polyester, the cushion is hard-wearing and stylish, while the soft, flame-retardant hollow fibre filling offers long-lasting comfort and safety.

Measuring 50” wide by 51” long, the cushion delivers full seating and back support, helping to reduce pressure and improve user comfort throughout the day. Retail packaged and backed by a one-year warranty; the ‘T’ Shaped Wheelchair Pillow Cushion combines practicality, durability, and quality.

drivedevilbiss.co.uk

The Helping Hand Company

The SymmetriSeat 70 is ideal for users with complex postural needs who demand advanced support. This highly adjustable modular seating system delivers comfort, positioning, and versatility for long-term users. With integrated tilt-in-space, recline, and 3D lateral trunk support thanks to the innovative FingerForm™ back section, it provides precise control and pressure management for complex mobility requirements.

Designed for individuals from children to tall adults (up to 6"4"), the SymmetriSeat 70 offers tailored support for therapy, rest, or daily activities. Robust, adaptable, and clinically driven, it will appeal to users who require bespoke, advanced posture management and caregivers seeking reliable functionality, increased support and comfort.

www.helping-hand.com

The Alerta Mobile is a battery powered alternating pressure relieving cushion system for effective prevention and treatment for users up to high risk of developing a pressure ulcer in hospital, nursing and care home environments. With simple to use settings and functionality, the Alerta Mobile enables the care provider to quickly set up the cushion system and have it operating at optimal pressure for a specific user with ease.

www.alertamedical.com

MEMBER

TRADE ACCOUNTS MANAGER

FIELD-BASED – 3 POSITIONS AVAILABLE

Covering the South West of England / Midlands and Wales / Scotland

£36,000 basic + Commission + Company Van + Company Device

Full-time – 37.5 hours per week

Monarch Mobility is a trusted name in mobility solutions, committed to helping people maintain their independence and freedom. With decades of experience, we supply a wide range of mobility scooters, powerchairs, and accessories across the UK through both direct-toconsumer and trade sales. We are now looking to grow our Trade Division by hiring a dynamic, driven and relationship-focused Trade Accounts Manager to join our expanding team.

ROLE OVERVIEW

As a Trade Accounts Manager, you will play a key role in driving trade sales and building long-lasting relationships with B2B customers. You will be responsible for managing existing trade accounts and developing new business opportunities across your designated area.

This is a field-based role, ideal for a confident selfstarter who thrives on the road, enjoys face-toface interaction, and is motivated by targets and relationship-building.

KEY RESPONSIBILITIES

• Develop and manage relationships with existing trade partners to maximise repeat business and customer loyalty.

• Identify and onboard new trade customers including retailers, dealerships, and healthcare suppliers within your area.

• Deliver engaging product demonstrations and presentations tailored to customer needs.

• Understand client requirements and recommend appropriate Monarch Mobility products.

• Meet or exceed monthly and quarterly sales targets.

• Maintain accurate records of visits, leads, pipelines and orders using CRM tools.

• Represent Monarch Mobility at trade shows, exhibitions, and industry events.

• Act as a brand ambassador, consistently delivering excellent customer service and product knowledge.

• Collaborate with internal teams to support trade customers.

PERSON SPECIFICATION

Essential

• Proven experience in B2B sales, account management, or field sales.

• Full UK driving licence and willingness to travel across their designated region (some overnight stays may be required).

• Excellent interpersonal and communication skills.

• Strong commercial acumen with a customer-first mindset.

• Self-motivated and target-driven.

• Ability to work independently with excellent time management.

Desirable

• Experience in the mobility, healthcare or medical devices sector.

• Existing trade relationships within relevant industries.

BENEFITS

• Competitive basic salary of £36,000 per annum

• Commission earnt on all sales from their designated area.

• Company vehicle, fuel card, and business expenses covered.

• Company iPad/mobile phone

• 20 days annual leave + bank holidays

• Birthday leave (paid day off)

• Pension scheme

• Ongoing training and professional development opportunities

Tri-Chair

Two by Tri-Chair

Tri-Chair Two is most suitable for semi and nonambulant users in a wide range of care settings. The lateral support waterfall back cushions provide exceptional immersive comfort and support required to maintain a good midline sitting position.

With tilt-in-space pivoting motion, independent back recline, leg-rest elevation and adjustable sizing, the user’s body weight is naturally distributed to promote enhanced comfort, support and pressure care management.

Fitted with 100mm directional lock castors and an ergonomically positioned push handle this lightweight, robust chair can be easily and safely moved around any care environment.

www.tri-chair.co.uk

Pro Gel Cushion

Adelphi Chair by Primacare

The Adelphi chair offers a compact yet supportive seating solution, featuring seat height, width and depth adjustment, which benefits carers and users in standing and sitting with minimal effort. Its design allows for discreet integration into modern living spaces, while maintaining the clinical practicality required in healthcare settings.

Available in manual or powered options, the Adelphi enables independent control of backrest and legrest movement, providing users with flexible positioning for comfort and support. Each chair is hand-built in the UK and can be tailored with a wide choice of fabrics, back styles, and pressure care seating options.

www.primacare.co.uk

The Pro Gel Cushion is designed for individuals at high risk of pressure ulcers, offering exceptional comfort and care.

It features advanced polyurethane gel with a highly resilient foam base to provide superior pressure redistribution and support. The gel surface conforms to the body, enhancing stability, positioning, and postural support. Additionally, its cooling surface reduces skin temperature, promoting pressure ulcer prevention and management.

www.apollo-ht.co.uk

OFF ROADER

Vita S and Vita X

Designed with nature in mind. Explore our most versatile models to tackle whatever terrain the day has in store. Be comfortable on or off the beaten path with the stylish and versatile Vita S and X.

With full suspension and impressive battery range providing effortless performance and comfort. Two visually striking models with two different personalities and no compromise on style.