Moorabool News The
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Tuesday 8 September, 2020
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Vol 14 No 36
A sign of the times By Caitlin Bewley (3rd Yr Swinburne Uni) Ballan businesses have adopted a woman’s idea to aid communication for the hearing-impaired during the pandemic. Auslan teacher and mother of two, Lauren Stancliffe, is the driving force behind the signs for the hearing impaired on display in multiple Ballan establishments. The signs read ‘Do you rely on lip reading for communication?’ and are helping the hearing-impaired community effectively communicate despite face coverings being worn. A person who relies on lip reading for communication can point to the sign, and staff members will pull their mask down to allow an effective exchange.
Since the introduction of face coverings due to COVID-19 restrictions, Ms Stancliffe said she experienced anxiety around being able to speak to shop workers in the town.
“Wearing a mask everywhere makes me feel so isolated when I don’t know what’s going on. [Face coverings] really have had a huge impact on me and the deaf community,” she said. “Wearing a mask has been the biggest challenge I have ever had to go through [as a deaf person].”
Ms Stancliffe grew up as a lip reader, being the only deaf person in her extended family. “I had to learn to read everyone’s lips to be able to communicate with them, when we all started wearing masks I panicked and felt anxious. “I knew I wouldn’t be able to lip read to understand what everyone was saying,” Ms Stancliffe told the Moorabool News.
Ballan IGA Supermarket and Ballan UFS Pharmacy are currently the only businesses displaying Ms Stancliffe’s signage, but she is optimistic this is an initiative everyone could get behind.
“I hope all stores and businesses put the signage up because I am not the only deaf person in this community. There are others, and I would like their shopping life to be easier, too.
“The signage is a step in the right direction, it would be an achievement for the community for all deaf, hard of hearing or elderly people that have trouble communicating, be able to go into a store and point to the sign, to make communication easier,” she said. Ballan IGA immediately made signage when approached for Ms Stancliffe and the deaf community, which she said made her feel supported. “Being deaf, there has been a lot of challenges and barriers, but I wouldn’t change it for the world. Lauren Stancliffe is the face behind the mask changing the processes in local businesses for hearing impaired people. Photo – Helen Tatchell
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“I am proud to be deaf because if I wasn’t, I wouldn’t be who I am today,” Ms Stancliffe said.
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