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Are you a Qualified Professional in Environmental Health? Is your dream new job in this week’s edition?

Have a look at our Environmental Health Opportunities Campaign from page 18 to find out...

Housing Leadership Opportunities

Local Government Recruitment

The Benefits of Living and Working in Flintshire

Nestled in the heart of North Wales, Flintshire is a vibrant county that offers a unique blend of natural beauty, rich history, and modern amenities. Its strategic location, diverse communities, and thriving economy make it an attractive place for both residents and professionals seeking a fulfilling lifestyle. Here are some key benefits of living and working in Flintshire.

Strategic Location and Excellent Connectivity

One of Flintshire’s most significant advantages is its prime location. Situated close to the border with England, it provides easy access to major cities such as Chester, Liverpool, and Manchester. The county’s well-developed transportation network, including the A55 Expressway, connects residents to these urban centers swiftly. Furthermore, Flintshire is serviced by rail links, with Chester and other stations nearby, facilitating commuting and travel for work or leisure. This connectivity ensures residents can enjoy the tranquility of rural life while maintaining access to bustling city environments.

Beautiful Natural Landscape and Outdoor Lifestyle

Flintshire boasts stunning landscapes, including the picturesque Clwydian Range and Dee Valley Area of Outstanding Natural Beauty. These natural features provide ample opportunities for outdoor activities such as hiking, cycling, and birdwatching. The region’s coastal areas, including Talacre Beach, are perfect for relaxing seaside outings. The abundance of green spaces and scenic views promotes a healthy, active lifestyle for residents who appreciate outdoor recreation.

Rich Heritage and Cultural Opportunities

History buffs and culture enthusiasts will find Flintshire captivating. The county is home to historic sites like Flint Castle, one of the earliest Norman castles in Wales, and the nearby Greenfield Valley Heritage Park, which showcases the area’s industrial past. Local museums, art galleries, and community events enrich the cultural scene, fostering a strong sense of identity and community pride. Living in Flintshire means immersing oneself in a tapestry of history and traditions that add depth and meaning to everyday life.

Strong Community and Quality of Life

Flintshire is known for its friendly and welcoming communities. Towns such as Mold, Deeside, and Buckley provide vibrant local centers with shops, markets, cafes, and recreational facilities. The area’s emphasis on community events, festivals, and sports creates a lively social scene that fosters connections among residents. The county’s reputation for safety and a family-friendly environment further enhances quality of life.

Living and working in Flintshire provides numerous advantages—from its strategic location, breathtaking scenery, and rich history to its thriving economy and strong community spirit. Whether you are seeking a peaceful countryside lifestyle or career opportunities in innovative industries, Flintshire combines the best of both worlds. Its welcoming atmosphere and diverse amenities make it an ideal place to call home, offering a balanced and enriching life for individuals and families alike.

We are recruiting for a:

Service Manager - Housing Support and Homeless Service

£64,660 - £69,772 per annum | 37 hours per week | Permanent Closing Date: 29th September 2025

Do you believe everyone deserves a safe place to call home? Are you passionate about driving change and leading a team to make a real difference in people’s lives? If so, this could be the role for you.

We are seeking a Service Manager to provide strategic leadership and management to our dedicated housing support and homeless services team.

This is a pivotal role, ensuring that services across Flintshire are delivered effectively, efficiently, and with real impact. We are looking for an individual to lead and inspire a diverse team, fostering a culture of passion, innovation, and continuous improvement.

This is an exciting opportunity to shape the future of homelessness prevention services in Flintshire.

You’ll play a key role in making sure that everyone has the chance to live in a safe and secure home, while leading a driven team who share your commitment to making a difference.

As one of the largest employers in Flintshire, we offer:

• A minimum of 34 days’ (pro rata) annual leave including bank holidays, increasing up to 41 days (pro rata)

• Access to the Local Government Pension Scheme

• Generous family friendly and work-life balance schemes

• Hybrid working (role specific)

• Access to a range of development opportunities

• Free employee assistance programme (EAP)

• Cycle to Work Scheme

• Discounts across UK retailers.

• In this role you can benefit from our flexible working hours policy. Welsh speaking and writing skills are desirable.

For more information about this incredible opportunity, please click on the link or for an informal discussion please contact:

Vicky Clark (Chief Officer for Housing and Communities) via email: vicky.clark@flintshire.gov.uk

www.flintshire.gov.uk/en/Resident/ Jobs-and-careers/Home.aspx

The Role of a Service Manager for Housing Support and Homeless

Service in a UK Council

The role of a Service Manager for Housing Support and Homeless Service within a UK local authority is vital in addressing one of society’s most pressing issues: homelessness.

This position combines strategic oversight, operational leadership, and partnership working to ensure vulnerable individuals and families receive the support they need to secure and sustain appropriate accommodation. The service manager acts as a mainstay between policy and practice, ensuring that homelessness prevention and support services are delivered effectively and in accordance with legislation, local priorities, and community needs.

At the core of the role is the delivery of statutory responsibilities under the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017). The Service Manager is responsible for ensuring the council meets its legal duties to prevent and relieve homelessness. This includes overseeing casework services, ensuring timely and accurate homelessness assessments, and that appropriate personal housing plans are developed and completed. The manager ensures teams are compliant with legislation, follow best practice, and maintain high standards of customer care.

A key aspect of the job is strategic leadership and service planning. The Service Manager develops and implements policies and procedures that reflect national priorities and local needs. They analyse data on homelessness trends, housing demand, and service performance to shape the service’s direction. This might involve introducing new interventions for rough sleepers, improving temporary accommodation options, or enhancing support for those with complex needs, such as mental health issues or substance misuse.

Partnership working is another essential element to this role. The Service Manager liaises with a range of internal departments (such as social care, community safety, and housing allocations) and external partners (including housing associations, voluntary sector organisations, health services, and the police). These relationships are critical in developing holistic support packages for clients and promoting multiagency responses to complex homelessness cases.

Effective people management is also a major part of the position. The Service Manager leads teams of housing officers, outreach workers, and support staff. They are responsible for staff development, supervision, and performance management, ensuring the workforce is skilled, motivated, and equipped to

deliver high-quality services in often challenging circumstances. The role also includes managing budgets and resources effectively, balancing the financial pressures on councils with the need to deliver value-for-money services that achieve positive outcomes.

Moreover, the Service Manager plays a crucial role in influencing wider housing strategy. They contribute to policy discussions about affordable housing provision, rough sleeper strategies, and the development of supported accommodation. Their in the field knowledge of homelessness helps shape local housing and support infrastructure in a way that is responsive and preventative.

In summary, the Service Manager for Housing Support and Homeless Service is a pivotal role in local government. It requires a blend of operational expertise, strategic thinking, and collaborative leadership.

The effectiveness of this role directly impacts the lives of some of the most vulnerable people in society and is central to a council’s ability to fulfil its housing and social justice responsibilities.

Housing & Private Sector

Local Government Recruitment

The Role of a Private Sector Housing Officer in a UK Council

A Private Sector Housing Officer plays a crucial role within a UK local authority, working to ensure that privately rented and owned homes meet legal standards of safety, quality, and management. With the private rented sector forming an increasingly significant part of the UK’s housing market, this role is essential to protecting tenants and supporting landlords to comply with their legal responsibilities.

The primary duty of a Private Sector Housing Officer is to inspect private accommodation and enforce housing standards under legislation such as the Housing Act 2004. This includes assessing properties using the Housing Health and Safety Rating System (HHSRS), which identifies potential hazards to health and safety. Where properties are found to be substandard, officers can take enforcement action, including serving improvement notices, prohibition orders, or, in severe cases, initiating prosecutions.

A significant part of the role also involves regulating houses in multiple occupation (HMOs). These properties, often used by students or low-income tenants, are subject to specific licensing conditions to ensure adequate fire safety, sanitation, and living space. Officers carry out HMO inspections, advise landlords on compliance, and investigate unlicensed properties.

In addition to enforcement, Private Sector Housing Officers provide advice and support to landlords, tenants, and letting agents. They may mediate disputes, offer guidance on legal responsibilities, and help resolve issues like harassment, illegal evictions, or poor property conditions. They also work closely with environmental health teams, homelessness prevention services, and social care departments.

Another growing area of the role involves helping to bring empty homes back into use. Officers identify long-term vacant properties and work with owners to return them to the housing market, sometimes through grants, loans, or enforcement powers.

Given the complexity of housing law and the diversity of the sector, strong communication, negotiation, and investigative skills are essential. Officers must also stay up to date with frequent changes in housing legislation, landlord regulations, and health and safety standards.

In summary, a Private Sector Housing Officer is a key figure in maintaining safe, decent housing across the private sector. Their work protects vulnerable tenants, supports responsible landlords, and helps councils address broader housing challenges such as affordability, homelessness, and neighbourhood quality. Through a mix of enforcement, support, and strategic intervention, they ensure that private housing plays a positive role in the local community.

We are recruiting for a:

Private Sector Housing Officer

Salary: £38,1844 - £40,817 per annum (Grade 10) + Market supplement of £2,000 per annum for 2 years.

Designated car user allowance | 37 hours per week

We are looking for a motivated and enthusiastic Private Sector Housing Officer to assist in the delivery of a wide range of services including Licencing of Houses in Multiple Occupation (HMO), private sector housing enforcement, and caravan site licencing.

You must hold a degree or diploma in Environmental Health, or an HNC in Housing Practice (or equivalent). Current experience in local authority private sector housing is essential.

Competency in the use of the Housing Health and Safety Rating System and enforcement of private sector housing legislation is highly desirable.

We’re looking for an individual who has experience in:

• Working in a housing or construction related discipline.

• Undertaking detailed housing inspections and preparing schedules of work.

• Licensing and inspection of Houses in Multiple Occupation.

• Checking construction work for defects.

• Enforcement of private sector housing legislation.

• Use of computerised software systems, including word, excel, outlook.

The ideal candidate would be someone who:

• Has good planning, organisational and communication skills

• The ability to maintain clear and concise records

• The ability to make considered decisions

• Be enthusiastic and self-motivated

• Has good customer care skills

What you need to know:

The post holder must be able to undertake site inspections

Should you wish to have an informal chat, please contact Suzanne Hickey on 0115 917 3612 or Sarah North on 0115 917 3092

Previous Candidates Need Not Apply

Please Quote Reference Number: H114

Closing Date: Tuesday 30th September 2025

Expected interview date: WC 20th October 2025

For more information or to apply, please visit:

The Benefits of Working in Broxtowe

Broxtowe, a picturesque borough in Nottinghamshire, England, offers a compelling environment for both residents and commuters seeking employment opportunities. Nestled between Nottingham city centre and the scenic countryside, Broxtowe combines urban accessibility with rural tranquility, making it an attractive place to work. There are numerous benefits to working in this vibrant area, ranging from career prospects to quality of life enhancements.

Strategic Location and Accessibility

One of Broxtowe’s standout features is its strategic location. Situated just a few miles from Nottingham city centre, it provides easy access to a bustling urban hub. This proximity allows employees to enjoy a wide array of job opportunities across various sectors, including retail, healthcare, education, and manufacturing.

Moreover, Broxtowe is well-connected via major road networks like the M1 motorway and the A52, easing daily commutes for those living in nearby towns or even further afield. Nottingham East Midlands Railway station offers excellent railway links, making commuting straightforward and reducing travel stress for commuters.

Diverse Employment Opportunities

Broxtowe boasts a diverse economic landscape. The borough is home to several metropolitan business parks, retail centres, and industrial estates, providing a broad spectrum of job roles. The retail industry thrives here, with retail parks and shopping centres creating numerous opportunities in sales, customer service, and management.

Healthcare and education sectors are also prominent employers, with hospitals, clinics, and schools located within the area. Small and medium-sized enterprises (SMEs) contribute significantly to local employment, fostering entrepreneurship and innovation. Additionally, proximity to Nottingham’s university and research institutions fosters opportunities within academia and research-driven roles.

Affordable Cost of Living

Compared to larger cities like Nottingham or even London, Broxtowe generally offers a more affordable cost of living, including housing prices and rent. This affordability enables employees to balance their budgets more effectively, reducing financial stress. Lower living costs mean that workers can enjoy a better quality of life, with more disposable income for leisure, entertainment, and savings.

Access to Natural Beauty and Leisure Activities

Many employment opportunities in Broxtowe are complemented by its scenic environment. The district features several parks, nature reserves, and green spaces such as the Attenborough Nature Reserve and the Nottinghamshire Countryside. These areas provide perfect opportunities for breaks, outdoor activities, and community events, contributing to physical and mental well-being.

For those who value work-life balance, having natural surroundings nearby enhances overall happiness and reduces stress. Additionally, the region offers leisure centres, sports clubs, and cultural venues that enrich residents’ social and recreational lives.

Supportive Community and Networking Opportunities

Working in Broxtowe means being part of a friendly, supportive community. Smaller local businesses and organisations foster close-knit relationships, creating a sense of belonging among employees. Many businesses collaborate with local chambers of commerce and professional groups, providing networking opportunities, training, and career development programmes.

Furthermore, local events, markets, and festivals promote community involvement and networking, which can be advantageous for personal growth and professional development.

Commitment to Sustainability and Quality of Life

Broxtowe is dedicated to sustainable development and improving residents’ quality of life. Initiatives focused on green energy, sustainable transport, and eco-friendly urban planning are prevalent. This commitment makes it appealing for environmentally conscious employees and companies committed to corporate social responsibility.

Family-Friendly Environment

Broxtowe’s family-friendly environments, including good schools, safe neighbourhoods, and recreational facilities, make it suitable for employees with families. Employers often support flexible working arrangements, allowing employees to maintain a healthy work-life balance.

Working in Broxtowe, England, offers numerous advantages that make it an attractive choice for a wide range of professionals. Its strategic location ensures easy access to urban centres and transportation networks. The diverse job market, combined with affordable living costs and access to beautiful natural surroundings, creates a balanced lifestyle conducive to personal and professional growth.

Furthermore, the community spirit and commitment to sustainability add to its appeal, fostering a workplace environment grounded in collaboration and sustainability. Whether you’re seeking career progression, a peaceful environment, or a strong community, Broxtowe provides a robust foundation for a fulfilling working life.

Unique Opportunity For Maidstone Residents To Help Shape Their Communities

Maidstone Borough Council (MBC) is inviting residents to take up a once-in-ageneration opportunity to share their views and help shape the areas they live in.

The Council is conducting a Community Governance Review (CGR) to find out if new parish or town councils should be created to represent the unparished areas in the borough and give the chance for residents in Grove Green and Bearsted Park to share their views on the community governance in their area.

Community Governance refers to the way in which a local area is run, how its residents are represented and how they can have a say in how decisions affect them.

A CGR can form, change, or alter parish and town councils in the area under review, as well as consider other arrangements for community governance. MBC conducted a CGR of the whole borough in 2022/23 and is now focusing on the unparished part of the borough in Maidstone Town, and the neighbouring area of Grove Green and the adjacent parish ward of Thurnham West. This includes Bearsted Park and the area between Weavering Street and Ware Street.

MBC wants to know from residents in these areas what options they would like to see taken forward to the next stage of the review. This could include having one or more parish or town councils, having particular areas of the Town identified as distinct communities, or taking forward the whole of the unparished area as a Maidstone Town Council. Grove Green and Bearsted Park could be part of those arrangements or have their own; either remaining as part of their existing parishes (Boxley and Thurnham) or changing entirely. This could include forming their own parishes or joining with another neighbouring parish.

There are a range of benefits that being in a parish brings, including community representation, access to community funding, local project delivery, and greater local accountability. Access to these benefits is funded through a precept determined by the parish council and is added to council tax bills. If introduced, this precept would be paid by the residents living in these areas. MBC wants to know from residents which options are right for their communities.

Maidstone Town has seen growth and change over the years, and the area under review currently has an electorate of around 64,000 people, and this review will consider the projected growth in the area up to 2030. The CGR also incorporates the potential impacts of upcoming Local Government Reorganisation, including keeping a Mayor for Maidstone and establishing the identity of the Town and the areas surrounding it. Given the potential scale of change, it is even more important for residents be involved and to help shape their communities.

Cllr Clive English, Chairman of Democracy and General Purposes Committee, commented on the importance of this Review, saying:

“Local government is on the brink of a historic new chapter and we, as residents, have a unique opportunity to shape how our communities will look in the future. It is incredibly important for everyone in these areas to share their thoughts and help the Council to create a borough that represents everyone.

The Community Governance Review Stage 1 consultation opens on Tuesday 22nd July and closes Tuesday 30th September 2025. Residents can share their views using the Let’s Talk Maidstone platform. The Council will be holding several engagement events in the town centre and Grove Green during the consultation period to reach as many people as possible and give them the opportunity to share their views in person. The details of these events will be shared on Let’s Talk Maidstone.

Once the Stage 1 consultation has closed, this will inform the proposals presented at Stage 2, in which MBC will invite residents to comment on these, directly. The outcome of the review will be decided by Full Council in April 2026.

Check your parish using the information on the MBC website.

Environmental Health Opportunities

Local Government Recruitment

Environmental Health Team Leader

Grade 9 i.e. £42,839 - £47,181 per annum

37 hours per week | Permanent | Reference: REQ000542

Closing Date: Sunday 28th September 2025

Are you an experienced Environmental Health Officer ready to step into a leadership role?

Do you want to shape healthier neighbourhoods and improve local living conditions?

We are looking for a confident and motivated Environmental Health Team Leader to join our dedicated Environmental Health Neighbourhood Team.

About the Role

Reporting to the Environmental Health Manager, you will lead and manage a high-performing team responsible for delivering the Councils environmental health functions across key neighbourhood issues.

This is a hands-on role involving team supervision, professional oversight, performance monitoring, and managing a diverse workload. You will also undertake a full range of Environmental Health duties, including inspections, investigations, enforcement, project delivery, and cross-service collaboration.

If you would like more information about the role, please contact Ian Grand on 01909 533533

We offer a generous employee benefit package including 26-32 days holiday plus bank holidays, free healthcare cash plan, flexitime and so much more. You can read about all our employee benefits here.

Key Responsibilities

• Lead and supervise a specialist Environmental Health team, setting clear priorities and ensuring excellent service delivery.

• Investigate complaints, carry out inspections and enforce legislation across the neighbourhood services portfolio.

• Issue legal notices, prepare evidence for court, and represent the Council in legal proceedings.

• Respond to planning consultations and other statutory enquiries.

• Ensure the team meets legislative, budgetary, and performance requirements.

• Lead specific environmental health projects and assist with service development.

• Provide support to the Environmental Health Manager and deputise when required.

• Mentor and develop team members.

About You

We are looking for a strong leader with a proactive mindset, attention to detail, and excellent communication skills.

You will need:

• A Degree or Diploma in Environmental Health.

• Registration with the Environmental Health Officers Registration Board (EHORB).

• Recent and relevant experience in neighbourhood-related Environmental Health functions.

• Commitment to continuous professional development.

• A full, valid UK driving licence.

• Flexibility to work outside normal office hours and across service areas when needed.

We value the diversity of our people and actively encourage applications from all sections of the community. We maintain fair and well thought out recruitment processes at every stage to make sure that everyone is treated equally.

To apply please visit Jobs and careers | Bassetlaw District Council to upload your CV and covering letter, highlighting your relevant experience, qualifications, skills and achievements.

Please note that the application process will require you to upload your CV. If you don’t have one to upload, you can download a CV template we’ve created to help you get started.

Discover the Opportunities and Charm of Living in Bassetlaw

If you’re seeking a fresh start in a vibrant and growing community, look no further than Bassetlaw. Nestled in the heart of North Nottinghamshire, Bassetlaw offers the perfect blend of career opportunities, quality of life, and scenic beauty that make it an ideal destination for jobseekers ready to relocate.

Here’s why Bassetlaw should be at the top of your list.

Start Your New Chapter in Bassetlaw

Relocating to Bassetlaw means more than just finding a job—it’s about embracing a better quality of life.

With:

• Exciting career opportunities

• Affordable housing

• Convenient transport connections

• Excellent schools and healthcare

• A warm, welcoming community

• Breathtaking countryside

A Thriving Job Market

Bassetlaw boasts a diverse and thriving job market. The district is home to a range of industries, from manufacturing and healthcare to education and retail.

Major employers in the area include ourselves, Bassetlaw District Council and a host of dynamic small and medium-sized enterprises. With new developments and investments continually pouring in, Bassetlaw is a place where your career can flourish.

Affordable Living with Space to Grow

One of the most attractive aspects of Bassetlaw is its affordability. Compared to larger cities, Bassetlaw offers a lower cost of living, making it easier for you to enjoy a comfortable lifestyle.

Housing is notably more affordable, with a variety of options ranging from modern apartments to charming countryside homes. This means you can enjoy spacious living without breaking the bank.

A Strong and Welcoming Community

Families will find Bassetlaw particularly appealing thanks to its highly-rated schools and colleges, ensuring top-tier education for children of all ages.

Additionally, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust provides excellent healthcare services, giving residents peace of mind when it comes to their family’s wellbeing.

Bassetlaw is known for its friendly and welcoming atmosphere, making it easy for newcomers to settle in and feel at home. The district hosts vibrant community events and festivals, offering plenty of opportunities to meet people and get involved.

The Role of an Environmental Health Team Leader in the Neighbourhood Team

An Environmental Health Team Leader plays a vital leadership role within a Neighbourhood Team, ensuring that communities remain safe, healthy, and compliant with environmental regulations. This role combines technical expertise in environmental health with strong leadership, communication, and strategic planning skills to manage both people and public health priorities effectively.

The Environmental Health Team Leader oversees a team of officers responsible for addressing a wide range of environmental and public health issues, including food safety, housing standards, noise and nuisance complaints, pest control, and pollution. They ensure that inspections, investigations, and enforcement actions are carried out in accordance

with legal requirements and local policies. By doing so, they help maintain public confidence in the safety and quality of the local environment.

A main part of the role is setting priorities and allocating resources to respond to emerging local needs. This includes coordinating responses to environmental incidents or public health concerns, such as outbreaks of disease, unsafe housing conditions, or illegal waste dumping. The Team Leader also acts as a liaison with other departments, agencies, and community groups, promoting joint working and information sharing to resolve complex issues.

As well as the operational duties, the Team Leader plays a strategic role in planning service delivery and contributing to local health and wellbeing initiatives. They may be involved in drafting policies, preparing reports for senior management, and ensuring the team contributes to wider neighbourhood goals, such as reducing health inequalities or improving air quality.

Supporting and developing staff is another important responsibility. The Team Leader provides supervision, mentoring, and performance management for officers, ensuring they have the skills, training, and guidance needed to carry out their roles effectively. Promoting a positive, professional, and proactive team culture is essential to delivering high-quality services.

The Team Leader must stay abreast of changing legislation, best practices, and emerging environmental health risks. They are often called upon to provide expert advice and make informed decisions that balance enforcement with education and support.

To conclude, the Environmental Health Team Leader is a pivotal figure within the Neighbourhood Team, ensuring that environmental health services are responsive, efficient, and aligned with community needs. Their work protects public health, supports vulnerable residents, and contributes to creating cleaner, safer, and more sustainable neighbourhoods.

We are recruiting for a:

Senior Environmental Health Officer (Environmental Protection)

Salary: £45,949 - £47,759 (Grade 13) | Designated car user, agile working (37 hours per week)

Are you a qualified Environmental Health Officer? Are you looking to expand your career in Nuisance, Pollution, Air Quality or Contaminated Land? If so, Broxtowe is for you!

We are looking for an experienced and qualified officer to lead, supervise and be responsible for our Environmental Protection team covering Noise, Air Quality, Contaminated Land, permitted processes, planning consultations and public health matters.

You will need to be highly motivated and able to work independently with your own small caseload. You will have the ability to manage and lead a team, developing relevant policies and procedures to ensure quality services are delivered.

The post holder will act as a lead professional for the Environmental Protection Team, providing support to officers, carrying out complex cases or investigations and provide a link with other teams to achieve positive outcomes for customers.

You must be a team player and have a proactive can do approach. You should also possess excellent written and verbal communication skills, with the ability to use the full remit of legislation in a balanced way. You should have knowledge and experience of Anti-social behaviour legislation and possess the ability to build effective relationships with internal and external stakeholders at all levels.

You must demonstrate competency, knowledge and expertise in all aspects of Environmental Protection functions with recent experience of working in a Local Authority enforcement role.

We encourage and support Chartered Environmental Health Practitioners and currently pay for annual membership of the CIEH.

What you need to know:

The post holder must be able to undertake site inspections

The post holder must have the ability to work flexibly to meet the needs of the business including working outside core business hours as required.

Should you wish to have an informal chat, please contact Suzanne Hickey on suzanne.hickey@broxtowe.gov.uk to arrange a call back.

Previous Applicants Need Not Apply

Please Quote Reference Number: H79

Closing Date: Sunday 28th September 2025 (midnight)

The Role of a Senior Environmental Health Officer in Environmental

In recent decades, environmental protection has become a cornerstone of sustainable development and public health in England. Central to this vital effort are dedicated professionals known as Environmental Health Officers (SEHOs). These specialists play a pivotal role in ensuring compliance with regulations, and promoting environmentally responsible practices across various sectors.

Overview of the Role

An Environmental Health Officer in England typically operates within government agencies, local authorities, or environmental consultancy firms. Their primary responsibility is to oversee and implement environmental policies, monitor compliance with environmental legislation, and provide expert advice to stakeholders, including government officials, businesses, and the public.

The role demands a comprehensive understanding of environmental laws such as the Environmental Protection Act 1990, the Water Resources Act 1991, and regulations linked to waste management, pollution control, and conservation. SEHOs often serve as the first line of defense against environmental harm, ensuring that activities like industrial operations, construction projects, and waste disposal adhere to legal standards. A Senior Environmental Health Officer co-ordinates and directs the work of the team and develops policies and strategies for the delivery of the services provided.

Key Responsibilities

One of the core duties of a Senior Environmental Health Officer is overseeing the response to customer complaints regarding noise, air pollution and conducting environmental assessments and audits of regulated activities. These evaluations help identify potential risks and areas where environmental impacts need mitigation. For example, an SEHO might assess the environmental impact of a proposed development project, ensuring it complies with planning regulations and sustainability principles.

Monitoring environmental quality is another vital task. This involves collecting samples of air, analysing data, and interpreting results to identify pollution sources or deviations from acceptable standards.

Regulatory enforcement is also central to the role. Working with residents and businesses to secure compliance with environmental laws, dealing with nuisance complaints, issuing permits and conducting inspections. When violations occur, they may initiate enforcement actions, including fines or legal proceedings, to ensure adherence and accountability.

Beyond enforcement, a significant part of their role is to promote environmental awareness and best practices.

Environmental Protection

Skills and Qualifications

Becoming a Senior Environmental Health Officer requires a strong foundation in environmental sciences, law, and policy. A typical route includes a bachelor’s degree in environmental health or science, environmental management, or related fields, often supplemented by postgraduate qualifications such as a Master’s degree in Environmental Health or professional certifications like the Acoustics Diploma. An Environmental Health Officer is a specific designation requiring registration with the Chartered Institute of Environmental Health (CIEH).

Experience in environmental auditing, permit applications, and project management enhances an SEHO’s suitability for senior roles. Additionally, skills such as excellent communication, problem-solving, and analytical abilities are crucial, given the need to interpret complex data and explain regulatory requirements clearly.

Challenges and Opportunities

SEHOs face numerous challenges in their work. Rapid industrial growth, urban expansion, and climate change all contribute to increasing environmental pressures. Navigating complex legislation, balancing economic development with minimising impacts on the population, and responding swiftly to environmental emergencies demand adaptability and resilience.

In recent years, digital technology has transformed environmental monitoring. Remote sensing, GIS (Geographic Information Systems), and real-time data collection have enabled SEHOs to monitor environmental metrics more efficiently, enhancing decision-making and enforcement.

Career Progression

Starting as a junior/graduate environmental health officer or technician, professionals can advance to senior positions through experience, further education, and demonstrated expertise. Senior Environmental Health Officers can progress into roles like Environmental Manager, Head of Environmental Services, or policy advisors within government departments. Some may specialise in specific areas such as water quality, air pollution, or biodiversity conservation.

The Future of the Profession in England

The importance of Environmental Protection Officers is expected to grow as England intensifies its efforts in combating climate change and promoting green recovery post-pandemic. Policies emphasising renewable energy, waste reduction, and sustainable development will require the expertise and leadership of seasoned environmental professionals.

Additionally, as legislation becomes more robust and technologically advanced tools become commonplace, SEHOs will need to continuously upgrade their skills. This evolution presents exciting prospects for those passionate about safeguarding England’s environment for future generations.

Senior Environmental Health Officers serve as vital stewards of England’s natural environment. Their expertise ensures that economic growth aligns with environmental protection, laws are enforced, and communities are protected from pollution and ecological degradation. As environmental challenges become more complex, the role of SEHOs will only increase in significance, making it a dynamic and impactful career dedicated to the health of the planet.

Waste Management Opportunities

Local Government Recruitment

The Role of a LGV Driver/Loader/Sweeper/Recycler

Local councils play a key role in maintaining clean, safe, and efficient communities, and one of the main positions supporting this effort is the LGV (Large Goods Vehicle) Driver/Loader/Sweeper/ Recycler. This multifaceted role combines driving, manual handling, street cleaning, and waste management responsibilities to support essential municipal services.

As an LGV Driver, the individual is responsible for safely operating large waste collection or street sweeping vehicles. This includes navigating through residential streets, adhering to strict safety protocols, and ensuring compliance with road regulations. They often lead small crews, ensuring that routes are followed efficiently and that work is completed efficiently.

In the Loader capacity, the worker manually lifts and loads waste or recycling into the vehicle. This physically demanding task requires awareness of health and safety guidelines, including the safe handling of bins and bulky waste. Loaders must also ensure waste is appropriately sorted and collected without contamination.

The Sweeper role involves operating mechanical or manual sweepers to clean public roads, footpaths, and public spaces. This helps maintain the environmental standards of the area, reducing litter and preventing blockages in public drains. Sweepers play a crucial role in ensuring the community remains hygienic and visually appealing.

As a Recycler, the worker helps sort and process recyclable materials, contributing to the council’s environmental targets. This may involve working at recycling centres or supporting kerbside collections, ensuring materials are properly separated and contamination is minimised.

To conclude, the LGV Driver/Loader/Sweeper/ Recycler is an important frontline position in local government operations. It requires teamwork, attention to detail, physical fitness, and a commitment to public service.

These workers are often unsung heroes, ensuring communities are clean, safe, and environmentally responsible.

We are recruiting for a:

LGV Driver/Loader/Sweeper/Recycler

£28,598 - £31,022 per annum (£14.82 - £16.08 per hour)

37 hours per week | Permanent | Job Category: Waste & Recycling

We are looking to recruit a large goods vehicle driver/loader/sweeper/recycler.

We are looking for an HGV qualified driver to drive one of our Refuse/Recycling Freighters or a Road Sweeper up to 26 Tonnes in weight. As part of your job you will be expected to:

• Manually collect recycling containers, refuse sacks, wheelie bins, or special collections

• Work on trade or domestic or street sweeping rounds

• Manually sweep, litter pick and empty litter bins

• See that refuse/recycling rounds or sweeping schedules are completed satisfactorily

You will need to have:

• HGV Class C or C+E Driving Licence (heavy goods vehicle)

• Valid CPC drivers qualification card

• Good knowledge of the local area

• Experience of driving refuse, recycling or sweeping vehicles beneficial

The closing date for this vacancy is:

Friday 3rd October 2025

Interview Dates:

16th or 17th October 2025

You will be required to work a minimum of 37 hours per week (full time), Monday to Friday, start time will be between 6.30am. Finishing between 2.30pm. You will also be required to work on a Saturday following a bank holiday. (We are looking at trialling a task and finish system from October to December).

As well as the local government pension scheme you will receive 25 days holiday, increasing to 29 days holiday after 5 years’ service (plus bank holidays).

PLEASE NOTE: YOU MUST ENCLOSE WITH YOUR APPLICATION FORM A PHOTOCOPY OF YOUR FULL DRIVING LICENCE

If you have not heard by the interview date, please assume that you have been nsuccessful on this occasion.

For more information, please visit: www.northdevon.gov.uk/jobs-and-careers

Planning Opportunities

Local Government Recruitment

Our Forward Planning Team is growing... Are

we looking for you?

Mid Devon District Council has started preparing a new Local Plan that will bring forward homes, jobs, community facilities and infrastructure to meet our needs while protecting a high quality natural environment. The Local Plan will have a key role in planning for economic growth, responding to the climate emergency and moving towards net-zero carbon future.

At Mid Devon District Council, our benefits include:

• Competitive rate of pay

• Flexible Working Hours scheme

• Local Government Pension Scheme

• Generous annual leave entitlements

• Employee Assistance Programme

• Discounted leisure memberships

• Free parking at site

• Hybrid working

• Excellent training and development opportunities

To find out more

To find out more about thess roles, please contact Tristan Peat (Forward Planning Team Leader) on 01884 234344

For full details please read the Job Description and Person Specification on our website.

A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered a position.

Unfortunately we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found on our website.

How to apply

Please download and complete our Job Application Form on our webiste and send to opportunities@middevon.gov.uk Alternatively, print and send via post (please remember to quote the post and vacancy numbers):

People Services

Mid Devon District Council

Phoenix House

Phoenix Lane Tiverton, Devon EX16 6PP

Principal Forward Planning Officer

SALARY: £42,839 - £46,142 per annum | 37 hours per week

Permanent |

Tiverton

This is an exciting opportunity for an experienced planning policy officer to take a lead role across a range of projects and help us plan for the future of the district through a reformed plan making system, working in an attractive rural area close to the city of Exeter and within easy reach of the Dartmoor and Exmoor National Parks, Blackdown Hills National Landscape and the north and south Devon coasts.

We are looking for someone who has significant experience in the preparation of local plans and other planning documents, including writing policies and identifying site options, developing technical evidence and studies (including procuring consultants), and liaising with other service areas in the Council and engagement with a range of stakeholders including statutory consultees and agencies, Town and Parish Councils and local communities. You will have a sound understanding of plan making legislation and the National Planning Policy Framework.

To be successful in this role you must have ambition to deliver amazing places, have a positive approach to challenges, problem solving, and the ability to use your initiative, be able to innovate and seek creative solutions to planning for new homes and jobs and securing the delivery of infrastructure.

You should hold a Planning Degree and have membership of the Royal Town Planning Institute.

Closing Date: Monday 6th October 2025 at 5:00pm | Proposed Interview Date: w/c 10th November 2025 Post Number: PF04 | Vacancy Number: 2025101

To find out more information, please click here or visit: www.middevon.gov.uk/your-council/jobs/current-vacancies/pf04-principal-forward-planning-officer/

Forward Planning Officer

Mid Devon District Council is preparing a new Local Plan that will bring forward new homes, jobs, community facilities and infrastructure to meet our needs while protecting a high quality natural environment. The Local Plan will have a key role in planning for economic growth, responding to the climate emergency and moving towards a net-zero carbon future.

This is an exciting opportunity for someone to help us plan for the future of the district through a reformed plan making system, working in an attractive rural area close to the city of Exeter and within easy reach of the Dartmoor and Exmoor National Parks, Blackdown Hills National Landscape and the north and south Devon coasts.

You will be working at a senior level and will have previously assisted with writing local plan policies, preparing Sustainability Appraisals, Housing and Economic Land Availability Assessments and other technical studies. You will have proven track record of completing projects, and have a good understanding of the national planning policy framework and planning guidance and the plan making process. The role will provide an opportunity to further develop experience across a range of projects, either leading these or providing support, and will involve networking and community engagement.

The successful candidate will have drive and ambition, be resourceful, creative and able to work under pressure independently or as part of a small team. You will have good written and verbal communication skills, knowledge of standard IT packages. You will either hold or be working towards a planning qualification accredited by the Royal Town Planning Institute and will need to be able to travel around the district.

Closing Date: Monday 6th October 2025 at 5:00pm | Proposed Interview Date: w/c 10th November 2025

Post Number: PF06 | Vacancy Number: 2025100

To find out more information, please click here or visit:

www.middevon.gov.uk/your-council/jobs/current-vacancies/pf06-forward-planning-officer/

The Role of a Principal Forward Planning Officer

A Principal Forward Planning Officer plays a vital role in shaping the future development and growth of local communities.. Typically employed by local planning authorities, their primary responsibility is to develop and implement strategic planning policies that guide sustainable development within their area.

The role involves analysing demographic, economic, and environmental data to forecast future needs and inform decision-making. Principal Forward Planning Officers manage the creation and review of Local Plans, which set out land use policies and development priorities. They also ensure these plans align with national policies and regional strategies.

A key aspect of their work includes consulting with stakeholders such as developers, government agencies, community groups, and the public. This engagement helps ensure that the development plans are balanced, inclusive, and sustainable. They also assess planning applications, providing advice and recommendations to ensure developments comply with policy.

Strong analytical, communication, and project management skills are essential for this position. The role requires a thorough understanding of planning law, environmental regulations, and planning principles. Additionally, the officer must stay updated on policy changes and emerging issues affecting land use.

Overall, Principal Forward Planning Officers play a crucial part in managing growth, protecting the environment, and supporting economic development—ensuring that communities in England develop responsibly and sustainably for future generations.

The Role of a Forward Planning Officer

A Forward Planning Officer plays a crucial role in shaping the future development of local areas across England. Their primary responsibility is to develop and implement strategic plans that guide sustainable growth, infrastructure, housing, and land use within a jurisdiction.

Typically employed by local authorities or planning departments, Forward Planning Officers analyse a wide array of data—including demographic trends, environmental considerations, and economic forecasts—to inform policy decisions. They work closely with planners, environmental specialists, developers, and residents to ensure that development aligns with regional and national policies, such as the National Planning Policy Framework (NPPF).

Key duties include preparing local development plans, conducting consultations, and ensuring that planning policies are up-to-date and effective. They assess planning applications for future projects, providing guidance on land use and highlighting potential impacts. Additionally, they identify opportunities for sustainable growth while protecting natural resources and addressing community needs.

The role requires a strong understanding of planning legislation, excellent communication skills, and the ability to interpret complex data. A background in urban planning, geography, or environmental science is often preferred.

Overall, Forward Planning Officers play a pivotal role in balancing development needs with environmental and community considerations, helping to create resilient and well-planned local areas that support long-term growth and prosperity.

The Benefits of Working in Mid Devon, England

Mid Devon, a picturesque district in the southwest of England, offers a wide array of benefits for those seeking employment in this scenic region. Known for its rich history, vibrant rural communities, and stunning natural landscapes, Mid Devon combines traditional charm with modern opportunities. Working in Mid Devon provides not only professional fulfillment but also a high quality of life, making it an appealing choice for many.

One of the primary benefits of working in Mid Devon is the exceptional quality of life. The district is renowned for its peaceful countryside, historic towns, and access to outdoor activities. Residents can enjoy the serenity of rural life alongside recreational pursuits such as hiking, cycling, and exploring natural sites like Exmoor National Park and the Blackdown Hills. This proximity to nature fosters a healthy work-life balance, reducing stress and promoting overall well-being.

In addition to its natural beauty, Mid Devon boasts a strong and diverse local economy. The region’s employment opportunities span various sectors, including agriculture, manufacturing, retail, tourism, and public services. The thriving agricultural sector benefits from the fertile land, offering opportunities for farmers and agribusinesses.

Moreover, the town of Tiverton and other places have developed thriving small and medium-sized enterprises, encouraging entrepreneurship and innovation. This economic diversity provides stability for workers and opportunities for career growth.

Another noteworthy benefit is the affordability of living in Mid Devon compared to larger cities such as Exeter, Bristol, or London. Housing prices are generally lower, allowing employees to purchase or rent homes more easily. Affordable living costs reduce financial stress and enable residents to enjoy leisure activities, family life, and savings. This affordability is particularly attractive to young professionals, families, and those looking to settle in a welcoming community without the financial burden common in bigger urban centers.

Mid Devon also offers a strong sense of community and a warm, welcoming environment. Many villages and towns host local events, farmers’ markets, festivals, and cultural activities that foster social cohesion. This sense of belonging can be especially appealing for those relocating from busier urban areas, seeking a close-knit community atmosphere. Moreover, local schools, healthcare facilities, and amenities are well-developed, ensuring residents have access to quality services.

For those interested in sustainable living, Mid Devon is an excellent place to work and reside. The region emphasizes renewable energy projects, conservation efforts, and eco-friendly initiatives. Many workplaces in the area promote sustainable practices, aligning with the values of environmentally conscious employees. The emphasis on sustainability not only benefits the environment but also reinforces a progressive, forward-thinking local economy.

Transport links in Mid Devon are improving, making commuting and travel more manageable. While the area retains much of its rural charm, towns such as Tiverton are accessible via rail and road networks connecting residents to larger urban centers. This connectivity facilitates commuting for work or leisure, broadening employment options and access to services beyond the immediate locality.

Furthermore, working in Mid Devon offers opportunities for professional development within a close-knit community. Smaller businesses and organisations often foster a collaborative environment where employees can develop a wide range of skills. Additionally, the region’s emphasis on local growth and innovation encourages entrepreneurs and startups, offering avenues for ambitious professionals to establish and develop their careers.

In conclusion, working in Mid Devon presents numerous advantages. The region’s natural beauty, affordable living, strong community, diverse economy, and commitment to sustainability make it an attractive place for individuals seeking meaningful employment and an improved quality of life. Whether one is starting a career, raising a family, or pursuing outdoor passions, Mid Devon stands out as a rewarding place to work and live in England.

Transport Policy Officer

(Fixed term - 5 Years)

£39,522 - £45,553 per annum, dependent on experience 37 hours per week, open to flexible working patterns and hours Fixed Term | Job reference: PLAC2967

The role

As a Transport Officer you will be part of the Strategic Planning Team, working alongside the Senior Transport Officer helping to develop and deliver sustainable transport schemes, primarily as part of new developments and County Council-led projects. These include new and upgraded active travel infrastructure, bus priority measures, travel/mobility hubs, new electric vehicle chargepoints, car clubs and micromobility hire schemes. You will also help shape transport policies in the new Local Plan and related documents.

We are looking for an enthusiastic, self-motivated individual who can meet the challenges of a busy department and will be able to engage with and provide transport advice to a variety of internal officers and external stakeholders including councilors and members of the public.

This is an exciting opportunity to play a role in shaping the Council’s actions to increase uptake of more sustainable modes of transport, in particular in new developments, and to help developers, residents and government meet their obligations and ambitions to achieve net-zero carbon emissions.

The successful candidate will gain a broad range of experience working in local government with other transport professionals, planners, urban designers, and other specialists, including at Hertfordshire County Council, consultancies, developers and housebuilders.

The experience you will bring...

We are looking for an individual who can take on a demanding and varied workload across multiple simultaneous projects. You will have knowledge of transport planning and project delivery, and a good understanding of how transport policies, strategies and schemes are developed using data, evidence and consultation.

You will require a relevant Transport or Town Planning qualification and experience in transport planning, policy and project delivery.

You will need to be well organised with proven verbal, written and presentation skills and the ability to prioritise tasks and manage your time effectively. You should also possess initiative and good interpersonal skills and be comfortable with using and learning to use a variety of software and IT systems.

About us

North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together.

Why work with us?

We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community.

Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites.

At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.

If you would like an informal chat about the post, you can contact:

Louise Symes (Strategic Infrastructure & Projects Manager) on 01462 474359 or

Edward Leigh (Senior Transport Officer) on 01462 474368

Please note, we reserve the right to close this vacancy early if we receive sufficient suitable applications. Therefore, if you are interested, please submit your application as early as possible.

Closing Date: Noon on Monday 6th October 2025

Interview Dates: 9:30am to 12:30pm on 20th, 21st or 23rd October 2025

The Benefits of Working in North Hertfordshire

North Hertfordshire, a picturesque district in Hertfordshire, England, offers numerous advantages for those seeking employment opportunities. Its combination of scenic landscapes, vibrant communities, and strategic location make it an attractive place to work and live.

One of the key benefits of working in North Hertfordshire is its excellent connectivity. The district is well-served by major transportation links, including the A1(M) motorway, train stations such as Stevenage and Hitchin, and proximity to London. This connectivity enables easy commuting to and from London and other economic centres whilst benefiting from the tranquility of rural life. For professionals seeking a balanced lifestyle, this proximity is ideal, reducing commute times and enhancing overall quality of life.

North Hertfordshire also benefits from a diverse local economy. The area is home to a thriving mix of industries, including manufacturing, technology, education, and retail. Companies like Bosch and the nearby Stevenage Bioscience Catalyst foster innovation and employment growth, offering residents numerous career options. Additionally, the region’s strong business environment encourages entrepreneurship, providing opportunities for startups and small businesses to flourish.

Employment in North Hertfordshire grants access to a high standard of living. The district features a range of quality housing options, from historic towns like Hitchin to modern developments. The relatively affordable property prices compared to London make it accessible for many workers, enabling them to enjoy comfortable homes and gardens. Moreover, North Hertfordshire offers a wealth of recreational amenities such as parks, golf courses, and cultural venues, enhancing the worklife balance for its residents.

Another notable benefit is the area’s focus on education and community. North Hertfordshire is home to reputable schools and colleges, making it an attractive location for families. The strong sense of community and numerous local events foster a supportive environment, which is conducive to personal and professional growth.

The Role of a Transport Policy Officer in a UK Council

A Transport Policy Officer plays an important role within a UK Council, shaping how people and goods move within and between communities. Their primary responsibility is to develop, implement, and monitor transport strategies that align with national policies and meet local needs. These professionals ensure that transport systems contribute to economic growth, environmental sustainability, and social inclusion.

One of the key functions of a Transport Policy Officer is to formulate local transport plans (LTPs). These strategic documents outline long-term objectives for public transport, cycling, walking, and road use, and are essential for securing government funding. Officers use data analysis, modelling, and public consultation to inform policy decisions, making sure plans are evidence-based and focused on benefiting the community.

In practice, the role is highly collaborative. Transport Policy Officers work with a range of stakeholders, including other council departments, transport operators, regional transport bodies, and national agencies like the Department for Transport. They often lead or contribute to projects such as low-emission zones, active travel schemes, and integrated ticketing systems. With the growing emphasis on climate action, officers are increasingly involved in initiatives to decarbonise transport, such as promoting electric vehicles or improving access to public and active transport.

Transport policy officers also play a vital role in responding to consultations and legislative changes. For example, they may assess how new national policies or funding streams impact local priorities and help draft responses or implementation strategies. Their expertise ensures that local transport policies remain compliant and forward-looking.

Public engagement is another important aspect of the role. Officers may run consultations, attend community meetings, or liaise with councillors to gather feedback and explain proposals. This ensures transparency and encourages public support for transport initiatives.

Skills required for the role include strong analytical abilities, policy writing, stakeholder management, and a good understanding of transport systems and environmental issues. Many officers have a background in urban planning, geography, environmental science, or public policy.

To conclude, a Transport Policy Officer is a key figure in ensuring that transport systems in UK councils are sustainable, efficient, and inclusive. Their work directly influences how people travel, helping to shape healthier, more connected communities while supporting broader goals like net-zero emissions and economic development.

Admin & Customer Services

Local Government Recruitment

The Role of a Customer Service Advisor

A Customer Service Advisor in a UK council is often the first point of contact between the public and local government services. Whether this is working face-to-face at a customer service centre, over the phone, by email, or via an online chat portal; their main role is to provide accurate information, resolve queries, and guide residents through council processes.

These advisors handle a wide range of enquiries, including council tax, housing, waste collection, benefits, parking permits, and more. They must have a broad understanding of the council’s services and be able to explain policies and procedures clearly and professionally. In many cases, they act as a bridge between residents and specialist teams, ensuring that issues are passed to the right department for further action.

Strong communication and interpersonal skills are vital for the role. Advisors often deal with vulnerable or frustrated customers, so empathy, patience, and resilience are crucial. Maintaining a calm and helpful manner, even in challenging situations, is part of delivering high-quality public service.

In addition to resolving problems, Customer Service Advisors play an important role in promoting digital inclusion. They help residents access and use online services, encouraging more efficient and cost-effective interactions with the council.

Accuracy and attention to detail are also key. Advisors are responsible for updating customer records, logging issues, and ensuring follow-up actions are recorded correctly, all while handling sensitive or confidential information in line with data protection regulations.

Ultimately, the role of a Customer Service Advisor is central to the smooth functioning of local government. By providing friendly, informed, and efficient support, they help build trust in the council and ensure that all residents—regardless of their background or needs—can access the services and support they are entitled to.

Customer Service Advisor

£26,403 - £31,022 per annum | 37 hours per week

Permanent | Job Category: Customer Services

Are you passionate about delivering excellent customer service and enjoy working in a busy but friendly team?

We’re looking for confident and approachable Customer Service Advisors to support our offices in Barnstaple, Ilfracombe, South Molton and Brynsworthy. You’ll be helping customers face-to-face and over the phone, so previous experience in a customerfacing role is an advantage. This is a great opportunity to make a real difference in your community, while developing your skills in a supportive environment.

To succeed in this role, you’ll need strong written and verbal communication skills, sound decision-making abilities, and a calm, helpful manner. You should have at least 12 months of customer service experience, 4 GCSEs (Grade 4 or above) or equivalent, and be confident using various IT systems. A good understanding of equal opportunities and data protection is also important.

If this sounds like you, we’d love to hear from you!

Interview Date: 15th/16th October 2025

The closing date for this vacancy is:

Friday 26th September 2025

If you have not heard by the interview date, please assume that you have been unsuccessful on this occasion.

For more information, please visit:

www.northdevon.gov.uk/jobs-and-careers

We are recruiting for a:

The Benefits of Living and Working in North Devon

North Devon is a stunning region in southwest England, renowned for its breathtaking landscapes, vibrant communities, and high quality of life. For those considering relocating or seeking new career opportunities, North Devon offers a compelling array of benefits that make it an attractive place to live and work.

One of the region’s most notable advantages is its natural beauty. With rugged coastlines, sandy beaches like Woolacombe and Croyde, and expansive national parks such as Exmoor, North Devon provides unparalleled outdoor recreation opportunities. Residents can enjoy surfing, hiking, horseback riding, and wildlife watching, fostering a healthy and active lifestyle. This proximity to nature not only enhances well-being but also attracts outdoor enthusiasts and tourists alike, supporting a thriving local economy.

Economically, North Devon presents diverse employment prospects. The region’s economy is driven by sectors such as tourism, agriculture, fishing, and emerging renewable energy initiatives. Small to mediumsized businesses flourish here, often with a strong sense of community and support network. Additionally, remote work possibilities are increasingly viable in North Devon’s well-connected towns, allowing professionals to enjoy the benefits of rural tranquility whilst maintaining their careers.

Quality of life is another significant benefit. North Devon boasts a low crime rate, excellent healthcare facilities, and a welcoming community atmosphere. The region emphasises sustainability and environmental conservation, aligning with the values of many residents. Education options are solid, with reputable schools and colleges supporting families and young professionals.

Furthermore, living in North Devon offers affordability compared to larger cities such as Bristol or Exeter, making it easier for individuals and families to own homes. The slower pace of life contributes to reduced stress levels, improved mental health, and a stronger sense of community. Local events, markets, and festivals foster social engagement, offering residents countless opportunities to connect and participate.

In addition to personal benefits, North Devon’s cultural richness adds to its appeal. The area boasts historic sites, art galleries, and a thriving culinary scene centered around fresh, locally sourced produce.

In summary, North Devon provides a unique blend of natural beauty, economic opportunity, community spirit, and quality of life. Whether seeking adventure, tranquility, or a supportive work environment, this region offers a compelling home for individuals and families aiming for a balanced and fulfilling lifestyle.

Digital & IT Opportunities

Local Government Recruitment

The Role of a Senior Digital Services Infrastructure Officer

A Senior Digital Services Infrastructure Officer plays an important role in managing and maintaining the core technology infrastructure that supports an organisation’s digital services. Working within the IT or Digital Services team, they ensure the stability, security, and performance of networks, servers, cloud environments, and other key infrastructure components that support day-to-day operations.

This role involves both strategic planning and hands-on technical work. The officer is responsible for designing, implementing, and maintaining robust and scalable infrastructure systems to meet the current and future needs of the organisation. This can include managing hybrid environments, supporting cloud migrations, and maintaining virtualisation platforms, data centres, and enterprise storage solutions.

A vital aspect of the role is maintaining service availability and performance. The Senior Infrastructure Officer proactively monitors systems, resolves complex technical issues, and leads incident response when problems arise. They implement backup and disaster recovery strategies to ensure business continuity, and often play a key role in cybersecurity by managing firewalls, access controls, and patching processes.

Collaboration is central to success in this role. The officer works closely with colleagues across Digital Services, including application support, security, and service desk teams, to deliver seamless end-to-end service. They may also liaise with vendors and third-party providers to manage contracts and ensure that service level agreements (SLAs) are met.

In addition to operational responsibilities, the Senior Digital Services Infrastructure Officer contributes to longer-term planning. They may lead infrastructure improvement projects, recommend new technologies, and help shape the organisation’s digital transformation strategy. This includes identifying opportunities for automation, improving efficiency, and supporting the adoption of modern, cloud-based solutions.

Leadership and mentorship are also key elements of the role. As a senior member of the team, they support junior staff, share expertise, and contribute to a culture of continuous improvement. They may provide training, documentation, and guidance to ensure knowledge is retained and shared across the team.

To be effective, a Senior Infrastructure Officer must stay up to date with evolving technologies and industry trends. They must also maintain a strong focus on service delivery, security, and compliance with relevant regulations and standards.

To conclude, the Senior Digital Services Infrastructure Officer is essential to the smooth operation and advancement of digital services. Their expertise ensures that the technical foundations of the organisation are secure, reliable, and future-ready.

We are recruiting for a:

Senior Digital Services Infrastructure Officer

£41,771 to £44,075 per annum

37 hours per week | Permanent | Reference: COIT01010

Closing Date: 23:59 hours BST on Sunday 28th September 2025

We are seeking a proactive and technically skilled individual to join our Digital Services Team. Reporting to the Infrastructure Team Leader, you will play a key role in the development, support, and maintenance of the Council’s ICT Infrastructure and the services it provides.

At Preston City Council, we’re committed to delivering high-quality digital services that support both our internal teams and the wider community. You’ll be part of a forward-thinking department that values innovation, collaboration, and continuous improvement.

The post will require some out of hours working including being on an on-call rota for out of hours business continuity support.

For more information or to apply, please visit:

www.preston.gov.uk/ jobsandvolunteering

As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of employee benefits including flexi time, hybrid working, a minimum of 30 days’ annual leave (plus Bank Holidays), family friendly policies, access to an Employee Assistance Programme, Local Government Pension Scheme, AVC’s, life assurance scheme, payment of professional fees, discounted parking, bus and rail fares and a cycle to work scheme.

International Sponsorship - this role is not open to international sponsorship.

The Benefits of Working in Preston

Preston, a vibrant city in Lancashire, offers a wealth of opportunities and advantages for professionals across various industries. From its rich history and excellent transport links to a thriving local economy and quality of life, working in Preston can be a rewarding experience for many.

Strategic Location and Excellent Transport Links

One of Preston’s most significant advantages is its strategic location in the North West of England. The city is wellconnected via major motorways like the M6 and M55, facilitating easy commuting across the region and to major cities such as Manchester, Liverpool, and even Birmingham. Preston railway station provides direct train services to London, Manchester, and Glasgow, making business travel and commuting convenient. The proximity to major transportation hubs ensures that employees can access a broad network of opportunities and resources.

Growing Economy and Job Opportunities

Preston boasts a diverse and expanding local economy, driven by sectors such as education, healthcare, manufacturing, logistics, and digital technology. The city is home to a range of established employers, including the University of Central Lancashire, which is a major

employer and driver of innovation and research. Additionally, Preston benefits from strong links with nearby industrial hubs and the Leeds-Liverpool Canal, fostering a robust business environment. This economic growth translates into increased job opportunities, making Preston an appealing place for job seekers and entrepreneurs alike.

Educational and Training Opportunities

Preston is recognized for its educational institutions, particularly the University of Central Lancashire (UCLan), which offers a wide array of undergraduate and postgraduate programs. The presence of a thriving higher education community means that workers have access to continuous learning and professional development. For employers, this creates a skilled workforce equipped with up-to-date knowledge and expertise. Lifelong learning opportunities enhance career prospects and contribute to the overall growth of the local economy.

Affordable Cost of Living

Compared to nearby large cities like Manchester and Liverpool, Preston offers a more affordable cost of living. Housing prices and rental costs are lower, enabling employees to enjoy a good quality of life without the financial pressures often associated with larger urban areas.

This affordability allows workers to allocate more resources toward leisure activities, savings, or family needs, contributing to overall job satisfaction and work-life balance.

Quality of Life and Community Spirit

Preston boasts a rich cultural and social scene, with numerous parks, theatres, museums, and sports facilities. The city’s historic architecture complements modern amenities, creating a welcoming atmosphere for residents and workers. The community spirit is strong, with many local events and festivals that foster connections among residents. Access to green spaces such as Avenham Park and the nearby countryside offers opportunities for outdoor recreation, relaxation, and maintaining a healthy work-life balance.

Commitment to Sustainability and Innovation

Preston is actively involved in sustainable development initiatives, promoting eco-friendly business practices and infrastructure projects that aim to reduce environmental impact. The city’s commitment to innovation and green living attracts forward-thinking companies and professionals who prioritise sustainability. Working in an environment that values sustainability can align with

personal values and contribute to a sense of purpose in one’s career.

Supportive Business Environment

The local government and economic development agencies in Preston offer various support programs for businesses and entrepreneurs, including grants, mentorship, and networking opportunities. These initiatives foster innovation and growth, providing a supportive environment for startups and established companies alike. For workers, this proactive approach to business development translates into job stability and opportunities for advancement.

Working in Preston presents a compelling mix of strategic advantages, economic opportunities, and quality of life benefits. With its excellent transport links, diverse economy, affordable living costs, and vibrant community, Preston offers an ideal environment for career development and personal fulfillment. Whether you’re a recent graduate, an experienced professional, or an aspiring entrepreneur, Preston provides the resources and community support to thrive and achieve your goals.

The Role of an Trainee IT Service Support Officer

A Trainee IT Service Support Officer in a UK council plays a key role in ensuring that local government services run efficiently through the support of digital systems and technologies. This entry-level position is ideal for individuals looking to start a career in IT while contributing to the delivery of public services that communities rely on each day.

Within a council, IT systems support a wide range of services—from housing and benefits to social care and environmental services. As a Trainee IT Service Support Officer, the main responsibility is to assist in providing first-line technical support to council staff, helping them resolve issues related to hardware, software, networks, and digital systems. This often involves responding to support tickets, diagnosing and troubleshooting problems, and raise more complex issues to senior IT staff or the more specialist teams.

Trainees are also involved in setting up new devices, ensuring software is properly installed and updated, and helping maintain IT security protocols. Councils often work within strict compliance frameworks such as PSN (Public Services Network) and GDPR, so attention to detail and data protection awareness are essential parts of the role.

In addition to technical tasks, a key part of the job is customer service. A Trainee IT Support Officer must communicate clearly and professionally with staff from all departments, many of whom may not have a strong technical background. This means explaining solutions in a simple, supportive way and ensuring that issues are resolved promptly and efficiently to minimise disruption to services.

Councils typically offer structured training and development opportunities, including mentoring, access to professional IT certifications (like CompTIA, Microsoft, or ITIL), and support in understanding local government systems and procedures. Trainees learn about the unique challenges of public sector IT, including budget constraints, legacy systems, and the need for inclusive digital services.

The role also involves using helpdesk software to track, prioritise, and report on support requests, which helps improve the overall performance and transparency of the IT service desk.

In summary, a Trainee IT Service Support Officer in a UK local authority provides vital support to ensure public services are delivered smoothly and securely.

We are recruiting for a:

Trainee IT Service Support Officer

Starting Salary Grade 4 - £26,824 to £28,598 per year | 37 hours per week

Temporary | Job Category/Type: IT Operations & Support

Are you looking for a role that makes a positive difference in your local community? Passionate about delivering outstanding public service? If so, keep reading...

Amber Valley Borough Council, located in the picturesque Derbyshire countryside just off junction 28 of the M1, offers a diverse range of services benefiting the local community. These include Legal Services, Elections and Democratic Services, Revenues and Benefits, ICT and Digital Transformation, Finance, HR, Housing, Growth, Climate, Communities, Regulation, and Planning.

We are in an exciting period of transformation, guided by our new Chief Executive. Our Vision is:

“Improving lives by being the best that we can be”

This describes the Council’s long-term goal to serve the local community to the best of our ability by improving services, bringing about positive changes, and always adopting a valuefor-money approach.

Underpinning the Vision, we place great importance on our values:

• Pride in Amber Valley

• Caring and Compassionate

• Ambitious and Forward-Looking

• Excellence is the Norm

As part of our commitment to improving the quality of life for every resident, we are investing in our dedicated workforce through a comprehensive Workforce Development Plan. This includes targeted staff development opportunities, succession planning, and the launch of a new Trainee Scheme.

The Council has an exciting opportunity for an individual who is passionate about technology and eager to kickstart their career in IT.

Join our dynamic ICT team as a Trainee IT Service Support Officer and gain hands-on experience supporting a wide range of systems and users across the organisation.

This is a fantastic opportunity for someone looking to build a career in IT. You will work alongside experienced professionals, learning how to provide technical support, maintain systems, and deliver excellent customer service. From troubleshooting desktop issues to assisting with server operations and software upgrades, you’ll be exposed to the full spectrum of ICT support.

We require applicants to hold a minimum of 5 GCSE’s Grade C and above or recognised equivalent, including Maths, English and an IT related subject such as Computer Science or ICT.

This trainee post is for about 2 years whilst working alongside the Councils ICT Support Team with the potential for full-time permanent employment for the right candidate at the end of the 2 years training programme, subject to successful completion of the training and attainment of qualifications.

The closing date for this vacancy is:

Monday 13th October 2025 at Midnight

(Any applications received after the closing date will not be accepted). CV’s are not accepted.

For further information or to apply, please visit: www.ambervalley.gov.uk/jobs

The Benefits of Working in Amber Valley, Derbyshire...

Amber Valley, located in the heart of Derbyshire, is a region that offers numerous advantages for individuals seeking employment. With its rich industrial heritage, diverse economy, and picturesque landscapes, working in Amber Valley is not only rewarding but also provides an enriching lifestyle.

Economic Opportunities

One of the primary benefits of working in Amber Valley is the availability of diverse economic opportunities. The region boasts a mix of traditional industries such as textiles and manufacturing, alongside a growing service sector. This variety allows job seekers to find roles that align with their skills and interests. The establishment of business parks and the presence of small to medium-sized enterprises encourage entrepreneurial ventures, offering a supportive environment for startups and established businesses alike. Moreover, the region’s strategic location, with easy access to major cities like Derby and Nottingham, broadens the employment prospects for residents.

Quality of Life

Amber Valley is renowned for its high quality of life, which is a significant draw for those considering employment in the area. The picturesque countryside, characterised by rolling hills, scenic valleys, and quaint villages, provides a stunning backdrop for daily life. The availability of green spaces and parks encourages outdoor activities, promoting a healthy lifestyle. Unlike urban centers, Amber Valley offers a more relaxed pace of life, reducing the stress often associated with city living. This balance allows individuals to enjoy both a fulfilling career and personal well-being.

Community Spirit

Another notable benefit of working in Amber Valley is the strong sense of community. The area is known for its welcoming and friendly residents, which fosters personal and professional networks. Local businesses often participate in community events and initiatives, creating an environment of collaboration and support. This tight-knit community spirit can enhance job satisfaction and provide a sense of belonging, which is essential for long-term career fulfillment. Networking opportunities abound, allowing individuals to connect with like-minded professionals and grow both personally and professionally.

Work-Life Balance

Amber Valley is particularly appealing for those who prioritise work-life balance. The lower cost of living, compared to larger metropolitan areas, enables individuals to find affordable housing options while enjoying a higher quality of life. This financial relief allows workers more flexibility in how they spend their time outside of work, whether pursuing hobbies, engaging with family and friends, or exploring the beautiful Derbyshire countryside. Flexible work arrangements are increasingly common among local employers, promoting a culture that values employee wellbeing and reduces burnout.

In conclusion, working in Amber Valley, Derbyshire presents numerous benefits that contribute to both professional and personal satisfaction. The region’s economic diversity, high quality of life, strong community spirit, emphasis on worklife balance, and access to educational resources make it an attractive place for individuals seeking employment. As more people recognize these advantages, Amber Valley is likely to continue thriving as a desirable location for work and living, blending career aspirations with a fulfilling lifestyle.

Preparing for a Job Interview:

Key Strategies for Success

Job interviews can be a daunting experience, but with the right preparation, you can significantly increase your chances of success. This article outlines essential strategies for preparing for a job interview, covering research, self-assessment, practicing responses, dressing appropriately, and post-interview follow-up.

Researching the Company

The first step in preparing for a job interview is to thoroughly research the company. Understanding the organisation’s mission, values, culture, and recent achievements can provide you with invaluable insights. Start by visiting the company’s official website, focusing on their “About Us” section, and familiarise yourself with their products or services. Additionally, explore any recent news articles or press releases to understand current projects, challenges, and industry trends. This knowledge will not only help you tailor your responses but also demonstrate your genuine interest in the company during the interview.

Understanding the Role

Alongside researching the company, it is crucial to have a clear understanding of the specific role you are applying for. Carefully read the job description, noting the required skills, qualifications, and responsibilities. Identifying how your background aligns with these aspects allows you to articulate your fit for the role effectively. Consider the key competencies needed, and prepare examples from your past experiences that showcase your relevant skills. This will enable you to answer questions confidently and provide tangible proof of your qualifications.

Self-Assessment and Anticipating Questions

Self-assessment is an essential part of interview preparation. Take the time to reflect on your work history, skills, and achievements. What are your strengths? What areas may need improvement? Preparing for common interview questions—such as “Tell me about yourself,” “What are your greatest strengths and weaknesses?” and “Where do you see yourself in five years?”—can help you articulate

your thoughts clearly and concisely. Creating a list of potential behavioural questions related to teamwork, problem-solving, and conflict resolution will also allow you to prepare specific examples that highlight your competencies.

Moreover, consider preparing a few questions of your own to ask the interviewer. Inquiring about team dynamics, company culture, or expectations for the role shows your interest and engagement. It can also help you determine if the company is the right fit for you.

Practicing Interview Techniques

Once you have gathered your research and prepared your responses, the next step is to practice. Conducting mock interviews with friends, family, or mentors can help you refine your delivery and ease any nervousness. Pay attention to your body language, tone of voice, and overall demeanour during these practice sessions. Recording yourself can also provide valuable feedback. Listening to your responses will help you identify areas for improvement, such as filler words or unclear statements.

Additionally, consider the STAR method (Situation, Task, Action, Result) when formulating your responses to behavioural questions. This structured approach ensures that you present your answers in a comprehensive and organised manner, showcasing your problem-solving abilities and impact effectively.

Dressing for Success

First impressions are crucial, and your appearance plays a significant role in how you are perceived during an interview. Dressing appropriately for the occasion reflects professionalism and respect for the interviewer and the company. Research the company’s dress code—this information can often be gleaned from their website or social media pages. When in doubt, opt for business formal attire unless you know the workplace environment favours a more relaxed style. Ensure your clothes are clean, pressed, and fitting well, as a polished appearance can enhance your confidence.

Arriving Prepared

On the day of the interview, plan to arrive at least 10-15 minutes early. This not only demonstrates punctuality but also allows you time to collect your thoughts before the interview begins. Bring multiple copies of your resume, a list of references, and a notepad with questions or points to remember. If the interview is virtual, test your technology in advance to ensure everything is working properly. Find a quiet, well-lit location for the interview, and dress as you would for an inperson meeting.

Post-Interview Follow-Up

After the interview, take a moment to reflect on your performance. Consider what went well and areas where you could improve for future discussions. Sending a thank-you email within 24 hours of the interview is a vital step in your followup process. In your message, express appreciation for the opportunity, reiterate your interest in the position, and briefly recap key points from the discussion that underscore your suitability for the role.

Preparing for a job interview requires a multifaceted approach that includes research, self-assessment, practice, appropriate attire, and thoughtful follow-up. By investing time in preparation, you can boost your confidence and present yourself as a strong candidate. Remember that an interview is not just an opportunity for the employer to evaluate you but also a chance for you to assess if the role and company align with your career aspirations. With thorough preparation, you can navigate the interview process with poise and skill, increasing your chances of landing the desired job.

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