Blackthorn Club
Jonesborough, TN
General Manager
Candidate Requirements
about the club
Founded in 1997, Blackthorn Club is well established in the Tri-City area of Tennessee as the go to full service, family-friendly country club.
After a change in ownership and re-branding 10-years after opening, the club moved forward establishing a more diverse range of amenities which include a new state-of-the-art fitness center, indoor tennis/ pickleball courts and swimming pool.
With the concept of healthy living, the outdoors, great food and family fun at its forefront the club has a vibrant and engaged membership of just over 800 member families.
Blackthorn provides it members and their guests with an environment of casual elegance making it the perfect place to host a business dinner or take the kids out for pasta night. The club offers activities for all generations, year-round from kid's camp to girls' night out. Their extensive social calendar keeps their family focused mission at its core.
the website
Visit
club amenities
▪ Casual and Fine dining facilities
▪ 18-hole Arthur Hills Championship Golf Course
▪ 17,000 square foot Indoor Tennis and Fitness Facility
▪ Two outdoor clay courts, 2 outdoor hard courts, 3 outdoor pickleball courts, 2 indoor hard courts
▪ Robust family and social programming
▪ Outdoor Swimming Pool
club overview
Blackthorn Club is committed to enhancing the quality of life for members, their families and guests by providing excellent facilities, services, and activities, both competitive and social, which create and strengthen the bonds of friendship.
Gross Volume F&B Volume Gross Annual Payroll Employees Average Member Age $5,000 $495/month 817 total $4.8M $1.2M $2.05M 70 full-time, 40 seasonal 52
Initiation Fees Full Member Dues Memberships
the position
The General Manager reports to, and interfaces with, the two Owners to establish and implement programs, policies and procedures in accordance with the Club’s vision.
The successful candidate will be responsible for managing all club operations, including preparation of the annual operating and capital budget, as well as building and leading the management team and all staff to achieve the desired results.
The General Manager coordinates all management functions and works in concert with the ownership to assist in the development of policies, programs and events to meet the Club’s near- and longterm objectives.
The ideal candidate will be a capable leader with a strong presence who will maintain high visibility with the membership and staff. He/she will be actively involved in ensuring adequate oversight and involvement in the facilities management and upkeep.
important individual characteristics
▪ A genuine and enthusiastic personality with a passion for the club management profession.
▪ A natural leadership style which promotes staff and membership engagement.
▪ Ability to act as a thought partner with the ownership and department heads.
▪ Effective communication skills, both verbal and in written.
▪ Disciplined follow-through to ensure the vision and goals of the Club come tofruition.
▪ Ability to cultivate a high-level of member services and satisfaction.
▪ A strong understanding of top-notch operations and events that lead to an elevated experience for members and guests.
▪ Industry knowledge and creativity to elevate the food & beverage experiences.
▪ Highly focused and passionate about creating a healthy environment to retain employees; being the employer of choice in the region.
▪ Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
primary responsibilities
▪ Coordinate the development and execution of the club’s long-range and annual business plans to achieve its mission.
▪ Prepare comprehensive operating plans and budgets, obtain approval fromownership and operate in accordance with approved budgets.
▪ Maintain a long-term capital budget to ensure the sustained material condition of all physical assets of the club.
▪ Plan, develop and approve specific operational policies, programs, methods, procedures, rules and regulations in concert with owner-approved policies.
▪ Direct the recruiting and training of all staff to promote a healthy culture and environment.
▪ Assure the highest standards are set and achieved in providing member service and satisfaction
▪ Ensure the club is operated in accordance with all applicable local, state, and federal laws.
▪ Provide a comprehensive communications program designed to keep all appropriate constituencies informed about relevant matters.
▪ Oversee security, risk management and health/safety programs to ensure measures are in place to protect members, employees, staff, and club physical assets.
responsibilities
✓ A minimum of 5-7 years of progressive leadership and management experience in a private club or hospitality environment.
✓ CCM designation or working on one is preferred.
✓ A Bachelor’s degree in hospitality or business management preferred.
✓ The position is available immediately.
salary and benefits
Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.
qualifications
IMPORTANT
Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, October 6, 2023
These documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Blackthorn GM Cover Letter” and “Last Name, First Name, Blackthorn GM Résumé”) respectively to: Careers@thedeloziergroup.com.
All requested information, along with references, should be emailed to the address above.
Search Executive
Patrick DeLozier Managing Partner
(843) 707-5210
lpatrickdelozier@thedeloziergroup.com
inquiries
www.thedeloziergroup.com