Dear TMC Member,
NEWSLETTER
Dive into our September edition, packed with game-changing launches, breakthrough updates, and cuttingedge technology that's reshaping our industry right now
What's Inside:
Exclusive content from our Platinum Partners leading the charge Premier Partner innovations you can't afford to miss Prime Partner launches that will transform your business
Summer's over, but the momentum is just beginning – #LetsGetToWork! As we power into Autumn, there's one date that should be circled on every calendar: BTA Autumn Conference, Infinity Hotel, Munich – September 8th & 9th This is where industry magic happens, connections spark, and the future takes shape
Your BTA team are on hand for you Clive, Andrew, Helen, Steph and I are standing by at info@thebta org uk Whatever you need, whenever you need it – we've got you covered
For Munich-bound attendees – safe travels and get ready for an unforgettable conference experience!
Sam Partnership Engagement Manager
Unlocking the power of AI agents in travel
AI is no longer a future concept, it’s here, and it’s transforming how the travel industry operates. This whitepaper, co-authored by Amadeus and Microsoft, explores how AI agents and modern data platforms are reshaping travel operations, from planning and selling to aviation and hospitality management
As the industry faces increasing complexity, AI agents provide a powerful tool to automate routine tasks, enhance decision-making, and enable more personalized traveler experiences, allowing teams to focus on higher-value activities.
Whether you're a travel executive, technologist, or strategist, this paper offers a compelling look at how agentic AI is redefining productivity and collaboration across the travel ecosystem.
Download the white paper via this link
Delta Celebrates 100 Years of Innovation and Customer Experience by Investing in Seattle
Delta reinforces its commitment to Seattle with the debut of two premier experiences a Delta One Lounge and Delta Sky Club in one 24,000-square-foot-space inspired by the Emerald City.
A new era of premium travel at SEA.
Delta is opening two lounges in one separate-but-connected space. Situated across from Gate A11, the two-story space features over 24,000 square feet of panoramic mountain views, sophisticated design and premium offerings to suit every customer. This is the fourth Delta One Lounge added to the network in the past year and the third new Delta Sky Club, bringing the total of Delta lounges and clubs to 57
To enhance the Delta One Lounge experience, Delta One customers flying out of SEA now enjoy an exclusive, concierge-style Delta One check-in; similar experiences are offered at BOS, JFK and LAX, with plans to expand to all Delta hubs. Starting June 25, eligible passengers flying in any cabin who check in via the Fly Delta app and enroll in TSA PreCheck Touchless ID (formerly Delta Digital ID) can access expedited bag drop and security lanes, with this benefit rolling out to all Delta hubs by year's end
Perched on the top floor, the Delta One Lounge offers an exclusive retreat with seats for 149 guests inside and 72 seats on a wrap-around terrace with breathtaking views of Mt. Rainier Just below, the Delta Sky Club seats 183, where expansive windows showcase the surrounding mountains and forests.
Delta will serve Seattle from London Heathrow Daily this winter
Further information here
TMCs face mounting costs from fragmentation, Sabre launches unified platform
A new study commissioned by Sabre has highlighted the growing strain content fragmentation places on travel management companies More than 91 per cent of agencies now operate with at least four booking systems, while over half are running seven or more The research links this sprawl to higher costs, slower consultant onboarding and inconsistent service delivery
In response, Sabre has launched the SabreMosaic Travel Marketplace, a cloud-based platform that unifies NDC, low-cost carriers, hotels, rail and car hire through a single channel For TMCs, it reduces dependence on direct connects and aggregators, and eases the operational burden of maintaining multiple API connections
According to Sabre, agencies already connected to its systems can access SabreMosaic immediately with no migration required New customers can join through APIs or ready-made tools The platform introduces AI-driven shopping displays, automated exchanges and refunds, and structured fare rules aimed at saving agents time and limiting errors
Industry voices quoted in the research point to the scale of the problem One UK-based TMC reported consultants spending up to 20 per cent longer moving between systems, while others said fragmentation risks client trust due to missing or inconsistent content.
The BTA has consistently called for efficiency gains and better service quality in managed travel. Sabre’s marketplace model will be closely watched to see whether it can deliver tangible improvements in cost control and traveller experience for member TMCs.
For more details, click here.
From terminal to touchdown, Virgin Atlantic is transforming premium travel
A new era is on the horizon - and we are not holding back
Streaming-quality WiFi
From 2026, thanks to our partnership with Starlink, we’ll be the first UK airline to offer streaming-quality WiFi at every seat A home from home, or office in the sky, making it easier than ever to stay connected from take off to touchdown
Reimagined 787s
From 2028, our Boeing 787-9s will undergo a full cabin transformation, with all-new seating and eight Retreat Suites onboard Inspired by our beautiful A330neo, this refit means more space, comfort, and choice wherever you sit
More premium space
Starting next year, our new A330neos will arrive with an upgraded layout featuring 48 Upper Class and 56 Premium seats, plus six Retreat Suites. That’s more room to stretch out, more chances to upgrade, and more ways to travel in style.
Clubhouse glow-ups
After the buzz from our new LAX Clubhouse, both our Heathrow and JFK lounges will be refreshed with our signature style, comfort, and those unmistakable Virgin touches that make your airport time anything but ordinary
A brand new app and better rewards
This year brings a new app to keep everything you need in one place, plus our new GenAI concierge, always on hand to guide and support Flying Club is evolving too, with smarter, more flexible rewards that better recognise long-term loyalty, even for customers who fly less often
Everything we ’ re doing is about making your journey feel easier, more intuitive, and unmistakably special
For further details, click here
American Airlines is redefining travel with a suite of enhancements designed to deliver comfort, convenience and connectivity to customers across the globe, including those traveling to and from Europe, South America, Australia and New Zealand
Travelers can now enjoy the new Flagship Suite® seats on Boeing 787-9 aircraft operating between Chicago (ORD) and London Heathrow (LHR) These lie-flat seats feature privacy doors, wireless charging and Bluetooth connectivity, offering a luxurious experience from takeoff to touchdown. The Flagship Suite® service also offers a multicourse meal paired with award-winning wines, exclusive amenity kits and an array of comfortable bedding.
Inflight dining across premium cabins has also been elevated with European-inspired dishes. Expanded menus and a second beverage service on long-haul domestic flights enhance the onboard experience. On the ground, American is investing in premium lounges. A new Flagship® and Admirals Club® lounge has opened at Philadelphia International Airport (PHL), while Miami International Airport (MIA) will nearly double its lounge space with an expanded Admirals Club® lounge footprint, reducing crowding and enhancing comfort during peak travel seasons
American is also investing in technology to make travel more convenient The redesigned mobile app offers more personalization, real-time flight updates, convenient AAdvantage® account updates and all the features customers already enjoyed
American isn’t just expanding its global reach it’s delivering a better journey for every customer
Click here for more information
American Airlines is Reimagining the Travel Experience
New boost for businesses from Avanti West Coast
Nothing beats meeting in person From 15 September, Avanti West Coast makes it easier to gain this crucial advantage with a greater choice of trains between London Euston and Liverpool, Birmingham, Manchester and Chester
Better still, Avanti have added new later services specifically designed to help businesses get the most out of the working day These include a brand new weekday 22:15 Manchester – London train which departs Piccadilly an hour later than the current last service
It’s the fourth time in a row Avanti has increased trains to cities on the West Coast The new timetable is a significant leap forward, with the company running more trains than before the pandemic: 309 every weekday With this latest increase in services, Avanti underlines its commitment to offering business travellers unbeatable convenience as well as choice and comfort
New connections include:
• Six extra weekday trains between Liverpool and London
• One extra Friday service between London Euston – Liverpool
• Four extra weekday trains between Birmingham and London
• Two extra weekday trains between London and Chester
• More weekend trains between London and Liverpool, Birmingham and Chester
New later trains include:
• New Chester - London service at 19.32 on weekdays
• New Manchester - London service at 22.15 on weekdays
• New Chester - London service at 20 01 on Sundays
Better connections are only half the story Choosing to travel with Avanti is better for the planet, with lower emissions, putting your sustainability targets within reach
At Avis we are continually striving to find better ways to enhance our customers’ journeys
At a growing number of our rental stations across Europe, customers now have the opportunity to get to their rental car even faster and more easily As they can collect the keys to their Avis rental vehicle via our state-of-the-art self-service kiosks
The kiosks have been designed to revolutionise the pick-up process, so customers can bypass the counter queue entirely and enjoy a completely automated experience
This service is exclusive to members* of our free loyalty programme Avis Preferred Members use the Avis app to complete their biometric verification and thereby bypass the rental counter
Before arriving at an Avis station, customers receive a QR code in the Avis app On scanning the code and entering their date of birth to open the kiosk door, the customer will retrieve their keys from inside, and be on their way in less than 30 seconds.
So you can say goodbye to long queues and waiting times, and say hello to a seamless and efficient experience!
*The first time your customer travels as an Avis Preferred member, they’ll need to visit an Avis counter.
Further information here
The smart way to travel with Avis – New self-service kiosks
Find the right venue for meetings, events, conferences and more
When you plan an event, you don’t just book a venue – you set the stage for connection, creativity and lasting impact.
Event planners need software that streamlines and automates the process of sourcing, evaluating, and booking event venues.
Cvent's venue sourcing solutions give you access to over 340,000 hotels and venues worldwide with:
• AI-powered search capabilities
• Customisable RFP templates
• Photorealistic floor plans and diagramming tools
• Instant bookings for small meetings
You can send one RFP to multiple properties, compare bids side-by-side, track rates, and find business insights for better spend management and negotiations Our solution offers virtual site visits and realtime collaboration with venues, making the sourcing process efficient and data driven
With intuitive workflows from inquiries to commission claims, you reduce manual work, improve spend visibility, strengthen supplier relationships, saving time and money while securing the best venues for events
Join hundreds of event professionals across the world who use Cvent to deliver greater client satisfaction and amazing experiences
Get started here
If you ’ re in events, marketing or hospitality, this one ’ s for you!
Our flagship conference, Cvent CONNECT Europe is where the future of events happens Think inspiring keynotes, product deep dives, and real conversations with like-minded industry peers and experts
If events are what you do – or want to do – be sure to join us!
�� 15–16 October | InterContinental London – the O2 and virtual Save your seat and get 50% off with comp code 50CVTPARTNER25.
Changed your mind? Change your Flight!
easyJet are introducing a new ancillary, Flex Pass, for sale through our indirect channels. Customers will be able to change their flight time/dates, and departure and/or destination airports for £10 per person, per flight (any fare difference will still apply). This product must be applied to the whole booking, and can only be purchased at time of original transaction So, for a return booking with 4 passengers this would be an additional £80, but would provide savings of up to £352 in change fees
Please note: although the product will be made available through our API for partners to enable, their development timelines may differ so there may be a delay in Flex Pass being surfaced through your chosen platform.
For any technical support or to understand development timelines, please contact your easyJet approved channel.
Updates from Eurostar
Additional direct services between London, Rotterdam and Amsterdam
Eurostar is increasing the frequency of its direct services between the UK and the Netherlands to respond to growing demand From 8 September 2025 onwards, Eurostar will run a maximum of four direct daily services between St Pancras International, Rotterdam Centraal and Amsterdam Centraal A further increase of capacity to a maximum of five daily return services comes into effect on 15 December 2025 These developments follow the permanent opening of our new Amsterdam Centraal departure terminal earlier this year
News from our GDS Air Helpdesk
To help us reply even faster to GDS Air booking queries, we have introduced a new easy-to-complete webform to ensure our Helpdesk has all the required information to provide assistance within the soonest timescales The webform can be found here at our EurostarForAgents website Moreover, we will soon be adding new tutorials to the EurostarForAgents website to show TMCs the simple measures they can take to self-serve when managing Eurostar bookings made through GDS Air As a reminder, our GDS Air Helpdesk can only provide assistance with GDS Air bookings and agents booking via third party connections (e g GDS Rail) should always contact their suppliers
Direct partner API
We are excited to announce the addition of new functionalities to our partner API which will enable integrated agents and technical partners to operate with enhanced efficiency whilst giving them access to our full range of Eurostar content.
For information on the above and more, contact direct.agencies@eurostar.com.
HotelREZ is proud to present The Rembrandt Hotel in London
HotelREZ has over 2,500 independent properties worldwide in 100+ countries We are proud to present The Rembrandt Hotel, a 4-star hidden gem in London
The Rembrandt Hotel, located in Knightsbridge, London is nestled right in the heart of the museum district, and gets the details right
The Rembrandt Hotel places you directly across from London’s Victoria and Albert Museum (V&A), within a 10minute walk of the Natural History Museum, Science Museum, Hyde Park, Harrods and the Royal Albert Hall
A favourite of independent business and leisure travellers from all over the world, this 4-star hotel gets the details right: complimentary WiFi, English breakfast, a popular lounge bar and restaurant, and discounted use of the adjacent swimming pool and gym at Aquilla Health and Fitness Club
Available to book on the GDS under the HO chain code
Apollo/Galileo: HO D2464, Amadeus: HO EDIDCH, Sabre: HO 30846, Worldspan: HO EDIDC
Click here for further information.
Driving Smarter Enquiry Management for TMCs | Meet Lokulus at the BTA Autumn Conference in Munich
Business travel is evolving quickly, with rising expectations from both travellers and corporate buyers. Travellers now expect fast, personalised, and seamless service across channels, from email and chat to WhatsApp and phone. Corporate buyers demand measurable value, strong SLA performance, and clear evidence of value delivery.
For Travel Management Companies, reacting to requests is no longer enough. To remain competitive, they must deliver proactive, dependable, and insight-driven service that anticipates issues, builds trust, and supports both travellers and buyers.
This requires unifying all communications into a single connected system, removing silos, and using insights to spot and resolve problems early Platforms like Lokulus make this possible by consolidating all traveller interactions into one intelligent hub Urgent cases can be prioritised, relevant context surfaced instantly, and managers given the tools to make quick, informed decisions
The real test comes when it matters most Last-minute booking changes, a missed connection before a critical meeting, or a large-scale disruption can make or break the traveller experience With the right systems in place, TMCs can respond faster, more accurately, and in a way that feels personal This turns crises into opportunities to build loyalty Travellers feel supported when it counts, and buyers see the value of a partner who delivers under pressure
Alister Harris, CEO, and David Seed, Head of Product, will be at the BTA Autumn Conference in Munich to share how Lokulus is helping leading TMCs deliver faster, smarter, and more proactive service Visit lokulus com/travel or email info@lokulus com to arrange a meeting Further information here
Introducing ME Lisbon
The Capital’s first luxury lifestyle hotel where culture meets charisma. ME Lisbon marks the brand’s bold debut in Portugal, located at one of Lisbon’s most iconic and vibrant addresses.
Perfectly placed between Lisbon’s Avenida da Liberdade and the historic pulse of Marquês de Pombal, ME Lisbon marks the arrival of ME by Meliá in Portugal With its bold character and lifestyle-driven spirit, the opening signals a new era of contemporary luxury in the city - one where culture, design, and social energy converge
Purpose-built from the ground up, ME Lisbon is a modern architectural statement, Across 213 rooms and suites, ME Lisbon delivers a layered experience of comfort, character, and sweeping views - from treetop vistas over Eduardo VII Park to the São Jorge Castle and the Tagus River
At the heart of the experience is a gastronomic duo set to elevate Lisbon’s culinary landscape On the ground floor, fismuler - by Spain’s acclaimed Familia La Ancha - serves seasonal cuisine in a relaxed, Nordic-inspired setting Above, attiko, transforms the rooftop into a pan-Asian fine dining playground, where world-renowned chef Moon crafts a menu as vibrant as the surrounding cityscape With its signature cocktails, electric atmosphere, and unrivalled castle views, the Attiko Rooftop Pool Bar is poised to become Lisbon’s new social landmark
For those seeking calm amid the hustle and bustle of the city, KORPO Spa offers an escape with a heated indoor pool, Turkish bath, dry sauna, and treatments A 24/7 Technogym studio also available to guests www melia com
Premier Inn’s Thrive Programme
A brighter future with Thrive
Premier Inn believe everyone deserves the chance to dream big, and to wake up ready for a brighter tomorrow That’s why we created Thrive, a Force for Good programme designed to create more opportunities for young people with special educational needs
We’re thrilled to share our pioneering initiative has expanded Alongside our long-standing partnership with Derwen and Hereward Colleges, we ’ re now also supporting students at Wirral Met College in the Liverpool City Region.
The college now boasts a new, mini-Premier Inn training facility, designed to look and feel just like one of our rooms. Here, students can gain real-world hospitality experience, supported by our suppliers and teams.
And the impact? It’s life-changing. Only 4.8% of people with learning difficulties are in paid employment, a statistic we ’ re determined to change. Through the Thrive programme, we ’ re helping students build the skills, confidence, and experience they need to move into meaningful work.
Our ambition is bold: 100 supported internships every year from SEND colleges into paid employment. Because every step forward brings us closer to a future where more young people can rest easy knowing opportunities await them
At Premier Inn, a good night’s sleep doesn’t just refresh you for tomorrow It helps build a brighter future for everyone
Together, we are a Force for Good Find out more about Thrive
Railway 200
On 27 September 1825, the world’s first passenger train, hauled by George Stephenson’s Locomotion No 1 carried over 400 people along the Stockton and Darlington Railway The landmark event drew crowds of up to 40,000 people, marking the birth of the modern railway
This September we celebrate 200th anniversary of the birth of the modern railway Britain and the world changed forever. Railway 200 celebrates the past, present and future of rail. https://railway200.co.uk/category/latest/
Class 175 trains to help Great Western Railway improve reliability across the network Great Western Railway (GWR) will welcome 26 Class 175 trains to its fleet to help improve punctuality and reliability for customers, replacing older diesel trains that are more expensive and less environmentally friendly to run.
https://news.gwr.com/news/class-175-trains-to-help-great-western-railway-improve-reliability-across-thenetwork
Great Western Railway publishes fast-charge battery findings following success of year-long trial
Great Western Railway today published a landmark white paper outlining the success of its fast-charge battery trial and how it could help to transform the UK’s railway https://news gwr com/news/great-western-railway-publishes-fast-charge-battery-findings-followingsuccess-of-year-long-trial
Rail industry rolls out real-time disruption videos in the North West to support passengers during unexpected delays
Passengers on the North West route in the North West & Central region can now access real-time disruption videos that explain what’s happening, how services are affected, and what passengers should do next, helping them stay informed and make confident travel decisions during unexpected delays The videos a collaborative effort between Rail Delivery Group, Network Rail, train operators, the National Rail Communications Centre, and the Smarter Information, Smarter Journeys programme are part of wider improvements to how the rail industry communicates with passengers during disruption https://media raildeliverygroup com/news/rail-industry-rolls-out-real-time-disruption-videos-in-the-northwest-to-support-passengers-during-unexpected-delays-1
openings from Accor
Accor, a world-leading hospitality group, offers stays and experiences across more than 110 countries with over 5,700 hotels & resorts, 10,000 food & beverage venues, wellness facilities and flexible workspaces
Opened in June 2025, The Hoxton Edinburgh offers 214 stylish rooms set across 11 unified Georgian-style townhouses, minutes from Haymarket station and Edinburgh Castle With a lively Italian restaurant, intimate cinema, and vibrant social spaces, it brings The Hoxton’s signature charm to the heart of Scotland’s capital
Lucknam Park, Emblems Collection is set to open in November 2025 Offering 51 individually designed rooms in the heart of the English countryside, a Michelin-starred restaurant, award-winning spa, equestrian centre, and extensive parkland, it combines refined comfort, privacy, and bespoke service - perfect for travellers seeking a luxurious and tranquil stay near Bath.
Manchester will welcome the Fairmont Cheshire in June 2026. With 120 rooms, including 27 suites, the hotel will also feature an 18-hole championship golf course, enhanced wellness facilities, and refined dining options, the property blends timeless grandeur, bespoke service, and luxurious comfort - ideal for travellers seeking a prestigious and relaxing escape.
Adagio Belfast opens in October 2026, offering 136 serviced apartments in the heart of Belfast. Set in the redeveloped Dorchester House, adagio Belfast blends modern comfort with an innovative co-living concept, including studios and one-bedroom apartments Guests will enjoy flexible spaces, a ground-floor café, and a vibrant urban atmosphere perfect for work and leisure
Click here for further details
Exciting
ANA (All Nippon Airways), Japan’s largest airline and a certified 5-Star carrier for 12 consecutive years, is introducing complimentary high-speed, in-flight internet access across all cabin classes on its international network
The service is powered by Viasat Inc , a global leader in satellite-based connectivity Designed to deliver a groundlike internet experience, this new system enables passengers to enjoy smooth, reliable, and fast browsing, including video streaming, throughout their journey
The rollout begins with ANA’s Boeing 767-300ER (202-seat configuration) aircraft, with three units to be modified by the end of FY2025 All six aircraft in this fleet type will feature the service by FY2026 In line with its broader connectivity vision, ANA plans to equip over 80% of its international fleet with high-speed Wi-Fi by the end of 2030 This initiative responds directly to the needs of today’s travellers, particularly business passengers who value connectivity and productivity in the air Looking ahead, ANA will continue to expand Viasat’s next-generation system across future international aircraft, enhancing the travel experience across its global network The move underscores ANA’s dedication to offering best-in-class service and a commitment to customer convenience as well as innovation in the onboard experience in line with needs of the modern traveller
Click here for further information.
ANA Enhances International Travel Experience with Complimentary High-Speed Wi-Fi Across Fleet
Corporate travellers and TMCs using Atriis can now access a richer range of airline content, following the launch of the platform’s direct integration with Amadeus NDCx
The upgrade brings enhanced offers and servicing capabilities from leading carriers, including Air France, KLM, Lufthansa Group, British Airways, Iberia, American Airlines, and United Airlines
From search and booking to managing ancillaries, issuing tickets, processing refunds, and making exchanges, every stage of the booking journey is now available in one streamlined environment
The integration offers flexibility in how content is delivered and managed:
• Choose between EDIFACT, NDC, or a blended approach
• Combine NDC and non-NDC content in a single PNR using Smart PNR
• Apply different payment methods for each content type
• Control which content is visible to online users. By reducing manual steps and keeping corporate policies front and centre, the solution is designed to improve consultant efficiency while ensuring compliance for clients.
Atriis worked closely with launch partner Uniglobe Travel Nederland to bring the project to market. Additional airlines are scheduled to join in the coming months, with OBT support for Amadeus NDC.
For TMCs, this means greater control over sourcing, more choice for travellers, and the confidence of working within a fully integrated booking environment
Atriis Expands Airline Choice with Amadeus NDC Integration
Traveller
Safety Continues to be Top of Mind for Businesses
Business travel insurance is essential for any professional who travels for work, whether it is a multi-week trip overseas or a quick visit to Europe. It provides protection against everything from unexpected disruptions and medical emergencies to lost business equipment
We understand the unique challenges that businesses face when sending team members overseas That is why our cover is built to handle the unexpected, offering reliable protection for your people, wherever business takes them A Seamless Fit for Your Service
With battleface, cover is offered at the point of booking, tailored to each trip, easy to buy, and supports compliance with corporate duty of care requirements
Added Value for Your Clients
SMEs often lack in-house travel risk teams By offering built-in cover, you become the trusted partner that helps them protect their staff and meet their responsibilities with zero extra admin
A Revenue Boost for You
Our embedded solutions open new income streams through commission referral fee models, without adding operational burden to your business
Trusted Protection, Backed by Expertise battleface specialises in flexible, global travel insurance solutions designed for today’s mobile workforce, so you can offer your clients the confidence they need to travel anywhere
Let’s work together to protect your travellers, strengthen client loyalty, and grow your business With battleface, duty of care becomes a competitive advantage
For more information contact partner@battleface.com or complete an online form at https://www.battleface.com/en-gb/partners/. Click here for details.
Birmingham Airport; We're on our way
Following the announcement of its Capital Investment Plan, Birmingham Airport is on its way to offering greater choice for its passengers, whether it’s how they get to the airport, the places they eat or drink when they arrive or the destinations they fly to
The airport will continue to improve its road and rail connectivity, including the introduction of HS2 which will connect directly into the terminal, via an automated people mover, to London within 38 minutes The airport also works closely with bus operators to help fund new routes into and out of the airport, providing sustainable travel options for passengers and further highlighting the commitment to becoming a net zero airport by 2033.
To further enhance customers choice there will be a reconfiguration of the World Duty Free store, unlocking a brandnew commercial concourse which will include new food and beverage units and a larger, relocated business lounge.
Alongside these major projects the airport aims to improve frequency to key EU cities and connectivity to EU hubs, whilst actively pursuing new direct routes to key global destinations.
The future growth of BHX will be delivered in a responsible and sustainable way, creating journey’s to be proud of
For more information on what the airport aims to deliver in 2025 and 2026 click here
Ultra-luxury iconic car marque Rolls-Royce is now available as a new Platinum Class option from Blacklane Initially in Dubai, the introduction of Rolls-Royce models to Blacklane is part of ongoing investment and expansion across the Middle East
The development follows the addition of Business Class - Blacklane’s entry level vehicle option - in Dubai A fleet of all-electric Mercedes Benz EQEs were added to the Blacklane platform in March this year
Dr Jens Wohltorf, co-founder and CEO, Blacklane explains: “2025 has been a year of milestones for Blacklane in the GCC and we are hitting new achievements in luxury mobility month after month Dubai is a city of opportunity and a fitting home for the first ever Rolls-Royce cars on our platform Our investment is raising demand and excitement for first-class chauffeur services across the Middle East I’m excited to plan the ambitious next phase of how our new Platinum Class comes to life around the world very soon ”
Bringing an unrivaled level of luxury and exclusivity, the Ghost Series II Rolls-Royce vehicles are complemented by new professional chauffeurs who have been onboarded by Blacklane for their track record with highly prestigious cars The new Platinum Class chauffeurs have completed bespoke training at the Blacklane Chauffeur Academy in Dubai to bring the highest standards of service to guests
The Rolls-Royce Ghost Series II cars boast the signature Blacklane two-tone black and white exterior and are now available for both pre-booked journeys, including airport transfers, and immediate hailing from select locations in Dubai.
For further information, click here
Blacklane Accelerates Growth in Dubai
Celebrating CAPEarth2025 – CAPCrew does the right thing
‘Deeds not words’ is the mantra for the global CAPCrew at CAP Worldwide Serviced Apartments as we continue to build our certified self-funded women-owned business, supporting some of the largest extended-stay accommodation programmes for global clients
This year, our commitment was celebrated as we were honoured to receive the first ever ‘GE Vernova Supplier Diversity Collaboration Award’
The GE Vernova judging panel said:
‘High performing, competitive Diverse Suppliers were eligible for the award During the 2024 fiscal year, CAP have demonstrated a strong commitment to accomplish and further GEV’s business priorities and objectives, as well as a commitment to supporting fellow diverse suppliers in your supply chain ’ GEV continued ‘We were impressed by the 2nd-Tier supplier diversity program that CAP launched in 2020, the inclusive measurement and client KPI support and your empowerment of diverse suppliers through CAPVerified ’
Bernadette Basterfield, Executive Global Sourcing, Travel/Meetings & Fleet for GEV says;
‘Congratulations to the CAP team on this great achievement We have been working with CAP successfully for 4 years, and they were selected for the award by consistently demonstrating a strong commitment to accomplish and further GEV’s business priorities and objectives, as well as a commitment to supporting fellow diverse suppliers in the GEV supply chain – well done!’
This collaboration award comes after being awarded EcoVadis’ Gold-Medal in August 2024.
CAP sits in the Top 1% in the travel industry for ESG commitment and is the only extended-stay agent to achieve gold, further demonstrating our commitment to doing the right thing!
Further information here
Cathay Pacific adds Munich and Brussels to its European network
Cathay Pacific adds Munich and Brussels to its European network
Cathay Pacific has recently welcomed the launch of its new non-stop flights to Hong Kong from Munich and Brussels, further expanding the airline’s European footprint with close to 100 return flights per week to the continent These flights further bolster the carrier’s presence in Europe, coming shortly after the launch of its seasonal flights to Rome on 5 June
The new Munich – Hong Kong and Brussels – Hong Kong routes operate four times a week, both operated by Cathay Pacific’s advanced Airbus A350-900 aircraft With enhanced cabin pressure, quieter engines, and improved humidity levels, the A350-900 is designed to reduce jet lag and deliver a more restful experience perfect for your business travellers on long-haul journeys
Whether your travellers are connecting onwards to key business hubs like Singapore, Tokyo, or Sydney, Cathay’s extensive and seamless network via Hong Kong ensures smooth onward travel with minimal layovers
With these new routes, Cathay Pacific strengthens its commitment to European travellers, offering more comfort, more choice, and more ways to do business across Asia
Looking forward to seeing you at the Munich conference Lass da de boarische G'miatlichkeit schmecka – mia g'frein uns auf di!
The ARENA at The Cumberland is undergoing a transformative revamp, marking a new era for one of London’s most dynamic entertainment and event spaces. Backed by investment from Clermont Group, the refurbishment will elevate the venue ’ s design, technology, and guest experience - bringing cutting-edge sound, lighting, and flexible staging to the heart of the West End. This ambitious upgrade reimagines ARENA as a multi-purpose destination for live music, private events, and immersive brand activations With a sleek new aesthetic and enhanced acoustics, the space will offer a premium experience for performers and audiences alike Whether hosting intimate showcases or high-energy gigs, ARENA will set a new standard for versatility and style
The Tower Suite at The Tower Hotel is a bright and versatile event space benefitting from floor-to-ceiling windows showcasing unrivalled views of Tower Bridge and the London skyline This modern, contemporary space is perfect for everything from product launches and conferences to Christmas parties, or it can be divided into smaller rooms for more intimate events It’s the perfect flexible space in one of London’s most desirable locations!
Clermont Hotel Group backs transformation of the ARENA and TOWER SUITE meeting spaces
Help Your Clients Prepare for Festive & Event Season Travel
As summer winds down, the events calendar quickly fills up September marks the unofficial start of the busy season for TMCs and MICE teams Now is the perfect time to help clients stay ahead of seasonal demand
Whether it’s coordinating travel for a last-minute conference, arranging seamless transfers for off-site meetings, or securing festive transport for Christmas events, early planning makes all the difference
At CMAC Group, we support TMCs with reliable, scalable transport solutions to suit every requirementfrom single executive vehicles to multi-vehicle large group travel solutions, our team handles the logistics so you can focus on delivering value to your clients
CMAC’s unrivalled supply network connects you and your clients to a vetted, trusted fleet, with 24/7 support 365 days a year from our dedicated team of experts - offering flexibility and peace of mind even during peak periods
Now is the ideal time to start client conversations around autumn and winter schedules By planning ahead, you’ll give them reassurance that their travel needs are taken care of as availability tightens
CMAC is on hand to help your clients’ return to work and event season run smoothly – facilitating transport from Q3 internal meetings through to the final Christmas party of the year
Get in touch today to find out how we can support your team: https://www.cmacgroup.com/contact
Automate Calls to Hotels with DerbySoft’s AI Voice Agent
Travel agents and outsourced call centers spend countless hours calling hotels to confirm bookings, verify payment details, chase invoices, or manage last-minute changes. These manual tasks lead to inefficiencies, check-in issues, and stressed agents and travelers.
DerbySoft’s AI Voice Agent automates these outbound calls to hotels. It verifies booking and VCC/payment details, collects folio invoices, and handles booking modifications, while optimizing call timing and adapting to your workflow needs
Integration is simple Companies can feed booking data into DerbySoft’s API, with the call outcomes sent back to the company in real time This solution integrates with existing workflows, delivering faster resolution and broader coverage, all at a fraction of today’s cost For those who prefer a visual interface, a web dashboard is available to efficiently monitor and manage call outcomes
Key Benefits:
- Reduce Agent Workload and Operational Costs
- Fewer Booking Errors and Check-In Issues
- Improved Payment and Invoice Retrieval Rates
- 24/7 Multilingual Support (More Languages Coming Later in 2025)
- GDPR-Compliant and Secure
AI Voice Agent has been in production with early adopters for over a year, with great results, and is now available to new customers
Ready to reduce manual calls, lower costs, and improve traveler experience? Reach out to learn more or get started with a pilot
Nadim
Head,
El Manawy
Business Travel Solutions nadim.elmanawy@derbysoft.net
Your Event Starts at the Airport
For MICE organisers, Heathrow is more than a transit point, it’s the very first impression of your event A confusing or stressful arrival can set the wrong tone, while a seamless welcome builds confidence and excitement from the moment delegates land That’s where DiamondAir’s Group Travel and Welcome Desks at Heathrow delivers certainty
Our dedicated Welcome Desks can be branded with your company or event, providing a clear, professional point of contact But that’s just the beginning We combine the desk with full meet-and-assist support, ensuring delegates are met airside, guided through immigration, assisted at baggage reclaim, and smoothly connected to their onward travel Every stage is managed by experienced hosts who keep groups together, solve issues on the spot, and remove the stress of airport formalities
Trusted by leading organisers worldwide, our Heathrow solutions cover:
MICE groups, where efficiency and professionalism set the tone for the programme Cruise passengers, seamlessly connecting to or from their voyage Sports teams, travelling to exacting schedules with specialist requirements Universities and student arrivals, where reassurance and organisation are key. With more than 30 years of expertise, DiamondAir delivers operational precision with the warmth of a personal welcome. For organisers, that means stronger reputations and flawless delegate experiences.
At Heathrow, from arrivals to departures, DiamondAir ensures every group journey is effortless.
For tailored pricing, capacity details, and a proposal for your next group movement, contact us at welcomedesk@diamondairinternational com
At Discover the World, we help travel brands grow stronger, go further, and achieve more For over 40 years, we ’ ve partnered with leading airlines, hotels, cruise lines, car rental companies, and destinations to deliver outstanding representation and sales performance worldwide.
With a presence in more than 80 markets, our strength lies in combining global reach with local expertise. We know every market is unique, and our in-country teams provide the insights, relationships, and sales strategies that truly make a difference. Whether it’s opening doors to new opportunities or deepening existing partnerships, Discover the World is trusted by some of the biggest names in travel to deliver measurable results.
We represent more than 100 travel clients worldwide including standout partnerships such as JetBlue, Riyadh Air, Air New Zealand, Brightline, Copa Airlines, Europcar, and South African Airways
For Travel Management Companies, our role is to deliver the right product information at the right time Through our Modern Sales approach combining data-driven insights, digital tools, and strong industry relationships we ensure TMCs stay informed, engaged, and empowered to provide exceptional value to their corporate clients By connecting global brands with the TMC community, we help transform awareness into results �� www discovertheworld com
Distribusion broadens coverage across UK & Ireland for Corporate Travel
Distribusion Technologies continues to strengthen its global carrier offering unlocking greater flexibility and choice for TMCs managing corporate ground transportation.
Our platform connects major UK & Ireland airports with key ground transport services, including London, Dublin, Manchester, Bristol, Liverpool, Edinburgh, Glasgow, and many others. Leading bus and rail providers are live across these hubs, supporting seamless first- and last-mile journeys
Looking ahead, Irish Rail will be added in the second half of 2025, expanding our rail coverage and offering TMCs direct access to national rail routes across Ireland This integration marks another milestone in our commitment to providing truly multimodal, ground transportation travel options for corporate clients
Distribusion operates the leading B2B ground transportation marketplace connecting travel sellers and TMCs with carriers in over 70 countries Our solutions are available through both our Agent Portal, designed for fast, intuitive Travel Agent bookings, and our B2B API for seamless system integration into Online Bookings Tools
With real-time pricing, instant booking, and full lifecycle management, Distribusion simplifies the complexity of ground transport sourcing We enable TMCs to expand their offer with scalable, efficient, and sustainable travel solutions tailored to the needs of today’s business travellers
Visit Distribusion here
Introducing a fourth flight from London Gatwick
From the 8th of February 2026, we’ll be introducing a fourth daily flight between Dubai and London Gatwick
Operated by our newest aircraft – the Airbus A350 – this additional service will give our customers the opportunity to experience our latest-generation cabin interiors, including our new Business Class and Premium Economy. With this new flight, we are increasing our operations to a total of 12 flights across three London airports, offering more flexibility and a wider range of departure times to choose from. Flight schedule:
• EK069 will depart Dubai at 17:05hrs and arrive in London Gatwick at 20:50hrs.
• EK070 will depart London Gatwick at 23:55hrs and land in Dubai at 11:00hrs the next day.
The new service’s unique timing, the last flight of the day between Dubai and London in both directions, caters to customers traveling directly between the two cities An early morning arrival in Dubai allows for smooth hotel checkins and a full day ahead at their destination, while the evening departure from Dubai lets customers finish their business meetings before heading to the airport
Operated by an A350-900 aircraft in a three-class configuration, Emirates’ new service will offer customers 32 lieflat Business Class seats in a 1-2-1 layout, 28 Premium Economy seats, and 238 Economy Class seats In addition to Emirates’ signature next-generation products and award-winning service, customers will experience cutting-edge tech touches like wireless charging in Business Class and digital inflight menus on ice screens
Click here for further news
Our very first A321LR has landed in Abu Dhabi!
Etihad Airways has t debody experience to short and medium j nine more set to arrive in 2025
The aircraft will enter commercial service on 1 August 2025, initially operating between Abu Dhabi and Phuket before serving destinations including Algiers, Bangkok, Chiang Mai, Copenhagen, Düsseldorf, Kolkata, Krabi, Krakow, Medan, Milan, Paris, Phnom Penh, Phuket, Tunis and Zurich
The A321LR features a three-cabin configuration, including Etihad's first-ever narrowbody First Suites - private, enclosed spaces with sliding doors, fully-flat beds, and bespoke design touches normally reserved for long-haul widebody operations. Each window-facing First Suite features a large 20-inch 4K screen, Bluetooth pairing, wireless charging, and additional space for a companion to sit.
The aircraft's 14-seat Business cabin features widebody-style seats in a 1-1 herringbone layout, ensuring every passenger has direct aisle access and window views. Each Business seat includes a 17.3-inch 4K screen, Bluetooth headphone pairing and wireless charging.
In Economy, 144 thoughtfully designed seats offer generous space and comfort. Passengers enjoy 13.3-inch 4K touchscreen displays, USB charging, and Bluetooth connectivity These seatback screens bring premium content back to narrowbody travel with over a thousand hours of movies, shows and games
A standout feature is its high-speed Wi-Fi powered by Viasat's advanced technology delivering speeds of up to 100’s of Mbps Passengers can enjoy seamless streaming, gaming and browsing throughout their journey, bringing ground-level connectivity to the skies
Evolvi Launches Seat Map Functionality
Following Evolvi’s successful migration to Rail Delivery Group’s RARS system, Evolvi has recently been able to launch their new seat map functionality. This means that by the time you are reading this article, Evolvi customers will be enjoying access to seat maps on those train operating companies where it is possible to reserve a specific seat. This functionality has been long-awaited by Travel Management Companies and Evolvi is delighted to finally be able to offer this to our customers.
The seat map functionality is also available in Evolvi’s API which means that OBT’s that interface with Evolvi also have the ability to bring forward this functionality for those clients that access Evolvi through their tools Please speak to your OBT provider and encourage them to contact support@evolvi co uk for more information if they have not already done so
In other news, Evolvi has launched international rail content into its UAT sites so that third party providers and TMCs using the Evolvi API can move forward with their own development of the product It is currently anticipated that Evolvi will be able to go-live with international rail in October and two customers are already well underway with their own development
If you are interested in finding out more about this and how you or your third party provider can use the Evolvi API for international rail, please get in touch with support@evolvi co uk
We look forward to meeting as many of you as possible at The BTA roadshows later this year
Lyft goes global: FREENOW acquisition complete
Lyft and FREENOW have entered a strategic agreement: Lyft will acquire the leading European multi-mobility app for approximately €175 million (about $197 million)
FREENOW, with a strong taxi-first model and deep local roots across nine countries and over 180 cities including Ireland, the UK, Germany, Greece, Spain, Italy, Poland, France, and Austria will continue to operate under its existing leadership.
This marks Lyft's first major expansion beyond North America, nearly doubling its total addressable market to more than 300 billion personal vehicle trips annually, and potentially adding €1 billion in annualised gross bookings. The acquisition will unite Lyft’s marketplace technology with FREENOW’s taxi expertise, aiming to improve the service experience for both drivers and riders, bolster fleet management, and extend global opportunities to partners.
While no immediate changes will affect FREENOW customers, over time drivers can expect more transparency like indicators of incentives and optimal driving times and riders can look forward to more consistent pricing, faster matching, and new app features and transport modes Integration across North America and Europe will unfold gradually, whilst users can currently enjoy a 50% discount on their first ride when crossing the Atlantic
Read more about the acquisition here
First Travel Solutions – Moving People with Purpose
At First Travel Solutions (FTS), we do more than move people We deliver transport that’s safe, sustainable, and brilliantly managed Powered by our expert team and backed by one of the UK’s largest ground transport operators, FirstGroup plc
We offer fully managed ground transport across the UK, with access to over 1,500 vetted suppliers and a 24/7 Control Centre monitoring every journey, to keep your passengers safe and comfortable. From festivals and conferences to corporate travel and sporting events, we create transport experiences that are seamless and stressfree.
We go beyond compliance. Our three ISO accreditations in Health & Safety, Quality, and Environmental Management show our commitment to doing things right. Not because we have to, but because it matters. This underpins our high-level Duty of Care, supports our clients’ reputational and sustainability goals, and provides complete peace of mind for passenger safety
Our people are our difference From control centre legends to our ‘feet on the ground’ coordinators, their dedication delivers transport excellence day after day, always with a smile This summer alone, they’ve moved over 83,000 fans to the Silverstone Grand Prix, got athletes to the start line at the TCS London Marathon They kept music lovers moving at Glastonbury, Reggae Land, and Forest Live all with zero safety incidents and glowing feedback from clients
When reliability matters, First Travel Solutions is the partner to trust Contact us: sales@firsttravelsolutions com
Learn more: www firsttravelsolutions com
Understanding the EU AI Act: what travel companies need to know
As artificial intelligence (AI) becomes increasingly integrated into business operations, travel companies are beginning to question whether they need to consider the EU AI Act. The short answer is: it depends on how your business uses AI.
Most travel companies aren’t developing AI themselves; instead, they are purchasing or commissioning AI systems for various business functions. This means the Act’s relevance hinges on your use case, and particularly whether your AI systems fall within the scope of the legislation
For more information click here
Flexible support through a time of challenge and change
Grant Thornton UK are a multi-disciplinary firm that provides audit, tax, consulting and corporate finance advisory services to business travel, hotels, hospitality, tour operators, leisure operators and airlines and event management companies We are also here to help you navigate change across the spectrum
We are part of a network of member firms in over 130 countries With us, you have the scale you need to deliver on your plans and the agility to get things done quickly
Passionate about the travel, tourism and leisure sector, we have a strong industry network and actively participate and campaign on the topics that matter most to you Our team can help you in areas such as:
• M&A support
• Cyber security consultancy and incident management
• UK & International Tax
• People advisory
• International and domestic employment taxation advice
• Debt advisory services
• Restructuring
• Transformation Consulting
• Talent advisory and solutions
• Internal governance
• ESG advisory and risk assessment
• Consulting
You can subscribe to get the latest insights, events and guidance about the travel sector straight to your inbox by clicking here.
If you’d like to speak to our experts please get in touch with Emma Kelly, Emma.M.Kelly@uk.gt.com who can connect you to the team.
At Holiday Extras for Business, we ’ re proud to take the next step in our European journey with the expansion of our airport parking offering across the continent. While products such as lounges, transfers, and car hire have long been available globally, parking has historically been a more UK-centred strength. That’s now changing.
We recognise that airport parking remains one of the most in-demand ancillary services for business travellers, providing both cost savings and peace of mind To meet this need, we are actively forging partnerships with leading European providers to broaden our range of trusted parking options This expansion means buyers can deliver a consistent, reliable experience for travellers, regardless of whether they are flying from London, Paris, Frankfurt, or beyond
For TMCs, this development brings the opportunity to enrich client programmes with access to high-quality onairport and meet-and-greet solutions across more European hubs By integrating these products seamlessly alongside our existing portfolio, TMCs can both strengthen traveller satisfaction and unlock new revenue streams
Our mission is clear: to make business travel smoother, smarter, and more consistent across borders With our growing European parking network, supported by new local partnerships, Holiday Extras for Business is bringing the convenience and reliability of our UK expertise to travellers across the EU Visit
Holiday Extras here
Expanding European Parking: Forging New Partnerships
Catch a glimpse of Mount Fuji!
Here’s a travel tip for your next Japan-bound flight: if you want to catch a glimpse of the iconic Mount Fuji, be sure to reserve a seat on the left side of the plane Winter is an especially great time to capture this moment!
Japan Airlines’ new A350-1000 business class offers an even better view and a truly unique experience. We understand that long flights can be tiring, especially when you have important meetings waiting upon arrival That’s why we designed our luxury cabin to give you a moment of ‘holiday’ in the sky. Enjoy a full restful sleep on our fully flat beds, savour gourmet meals served at your convenience, and unwind with a wide selection of inflight entertainment, including Disney+ and Paramount, through our premium built-in headphones
By the time you capture your perfect Mount Fuji photo, you’ll be refreshed, relaxed, and ready to impress your colleagues with your JAL experience.
Click here to read more about Japan Airlines’ new cabins on board our A350-1000 aircraft
Jet2 com - Exclusive routes from regional UK hubs to European destinations
Jet2 com connects business travellers from regional UK hubs like Leeds Bradford, Newcastle and Birmingham to European destinations These direct routes cut out the London layover, offering efficient access to rising commercial centres - with convenient flight times and our award-winning service, it’s smart travel for professionals on the move (10kg hand luggage is included in the base price) We have 150 exclusive routes; here are some key ones listed below:
Leeds Bradford (LBA) to:
Cologne (CGN), Chambéry (CMF), Bergerac (EGC), Rome (FCO), Jersey (JER), Keflavík (KEF), Naples (NAP), Nice (NCE), Prague (PRG), Pisa (PSA), Salzburg (SZG), Vienna (VIE), Verona (VRN), Jerez (XRY)
Newcastle (NCL) to:
Budapest (BUD), Cologne (CGN), Chambéry (CMF), Rome (FCO), Girona (GRO), Keflavík (KEF), Porto (OPO), Vienna (VIE).
Birmingham (BHX) to:
Athens (ATH), Cologne (CGN), Nice (NCE), Olbia (OLB), Tivat (TIV), Venice (VCE), Jerez (XRY).
Exclusive routes are also available from Belfast (BFS), Bournemouth (BOH), Bristol (BRS), Edinburgh (EDI), East Midlands (EMA), Glasgow (GLA), Luton (LTN), Manchester (MAN) and Stansted (STN).
How can I help my customers to travel more sustainably?
Simply and smartly with Green Fares With the Lufthansa Group airlines’ Green Fares, you can offer your customers a more sustainable and easily bookable option for their flights The fares are available on flights within Europe and between Europe and North Africa exclusively via NDC and the websites of the respective airlines as well as on intercontinental routes in all distribution channels Green Fares combine two important aspects for more sustainable travel: the reduction and the offsetting of calculated flight-related CO2 emissions
What are Green Fares? Green Fares are part of a broad portfolio of more sustainable travel offers from the Lufthansa Group The fares already include the full offsetting of the calculated flight-related CO2 emissions: through the use of sustainable aviation fuel (SAF) and a contribution to the Lufthansa Group's high-quality climate project portfolio
The composition of the two components differs depending on the length of the route. For flights within Europe and between Europe and North Africa, 20% of the calculated flight-related CO2 emissions are reduced by using SAF, the remaining 80% is offset by climate protection projects. On intercontinental routes, 10% of the calculated flightrelated CO2 emissions are reduced by using SAF and the remaining 90% is offset by contributions to climate protection projects.
Other advantages: Green Fares can be rebooked free of charge and passengers will receive up to 20% more miles, Points, and Qualifying Points.
Learn about more sustainable flying and options for your customers
Elevate Your Clients’ Journey with Qatar Airways: Award-Winning Comfort Meets Ultra-Fast Connectivity
Qatar Airways continues to redefine excellence in corporate travel, earning the prestigious title of World’s Best Business Class at the 2025 Skytrax Awards. For TMCs, this is more than a headline it’s a powerful value proposition for your clients
From the moment your travellers step onboard, they’ll experience unparalleled luxury: fully lie-flat beds, dine-ondemand gourmet cuisine, and the privacy of the revolutionary Qsuite Whether flying for a high-stakes meeting or a global conference, Qatar Airways ensures every mile is productive, restful, and refined
And now, connectivity takes flight Qatar Airways is proud to offer the ultra-fast Wi-Fi Starlink, complimentary in all cabins on select aircraft With speeds fast enough for video conferencing, cloud collaboration, and real-time updates, your clients can stay seamlessly connected from gate to gate
This combination of award-winning comfort and cutting-edge technology makes Qatar Airways the smart choice for business travellers who expect more You can confidently recommend Qatar Airways knowing your clients will arrive refreshed, connected, and ready to succeed
Let’s elevate corporate travel together
To learn more about routes, aircraft availability, and exclusive TMC benefits, contact your Qatar Airways representative or access www qatarairways com/tradeportal
Heritage, Wine, Golf & Luxury: New Porto Retreats Await!
Porto’s hospitality landscape has been enriched with two remarkable new properties from Tivoli Hotels & Resorts, offering fresh opportunities to enhance your portfolio with unique luxury experiences that combine heritage, wine culture, and golf
Tivoli Kopke Porto Gaia Hotel stands proudly atop the site of the world’s oldest Port Wine cellar in Vila Nova de Gaia, just across the Douro River from Porto’s historic centre This beautifully restored hotel blends contemporary design with deep-rooted winemaking traditions, providing guests with exclusive cellar tours, tastings, and an immersive cultural experience Elegant accommodations and refined dining complete the offering, making it a prime choice for travellers seeking authenticity and sophistication
Tivoli Estela Golf & Lodges presents a striking contrast on Porto’s stunning coastline, offering a premier golf and leisure retreat. Featuring modern lodges surrounded by nature and direct access to a renowned golf course, the property appeals to those looking for active yet luxurious getaways. Panoramic views, upscale amenities, and personalized service create an unmatched experience for golf enthusiasts and discerning travellers alike.
Together, these new Tivoli properties unlock exciting upsell potential by delivering distinct, high-value experiences in Porto a destination celebrated for its rich heritage, world-class wine, and beautiful landscapes. Stay ahead by offering these standout escapes that combine luxury, culture, and recreation
Further info
Finding the right accommodation for business travel shouldn’t be complicated, that’s why Situ makes it effortless.
As a global serviced accommodation provider, we give you access to thousands of trusted apartments, houses, and aparthotels worldwide – all through one expert team. No need to waste time juggling multiple providers. Just seamless, stress-free booking with options tailored to your needs.
And with accommodation in both major cities and remote locations, we ensure you have the right place to stay wherever business takes you
We also know that you need flexibility when plans change That’s why we make extension and cancellation policies clear from the get-go, so you can adjust bookings without hassle Whether it’s one traveller or a whole team, we help keep everything running smoothly – from check-in to check-out
Sound good? Follow the link below to learn a few more benefits of working with Situ or to get in touch with our team, we’ll show you how easy it is to get started
Situ
Global, flexible accommodation from the Situ experts
SIXT UK UNVEILS TWO NEW LONDON LOCATIONS.
London Liverpool Street and London City Airport branches expand SIXT’s premium, flexible mobility offering in the UK.
SIXT is accelerating its expansion with the launch of two new branches in London, one in the heart of the City at Liverpool Street, and another just steps from the terminal at London City Airport
The new Liverpool Street branch is located in Finsbury Square, a vibrant business hub just minutes from Liverpool Street Station With excellent transport links and close proximity to the city, Spitalfields Market, and The Gherkin, it’s ideal for both business and leisure travellers Surrounded by offices, hotels, and restaurants, the branch has convenient features like an out-of-hours return service via secure drop box for added flexibility
Meanwhile, the London City Airport branch has opened in a prime location just 65 metres from the main terminal, Housed in a sleek, mobile pop-up store adjacent to the DLR station, the branch is perfectly positioned to capture high airport footfall and provide fast, frictionless access to SIXT’s premium fleet.
With no need for a bus transfers or long walks, travellers can step off the plane and into a vehicle within minutes, ideal for time-sensitive journeys. Whether heading into the city or continuing onward, the location offers a seamless experience for those who value speed, service, and style
“With one new branch in the centre of London’s financial district and another just steps from a major airport terminal, we ’ re making it easier than ever for customers to access premium vehicles exactly where they need them,” said Andrew Smith, Managing Director of SIXT UK
Not working with us yet? Become a partner today: https://www sixt com/travel-agencies/infopoint/agency-registration/
Skycop BTA Webinar Highlights
The recent Skycop webinar presented how the platform helps agencies and agents generate additional revenue while streamlining the claim management process. Designed with simplicity in mind, it enables partners to work more efficiently and boost earnings with ease.
Platform Walkthrough
Attendees explored the straightforward registration process, from creating an agency profile to accessing comprehensive onboarding materials The intuitive interface ensures smooth navigation and quick adoption
Flight Scoring 2 0
The upgraded Flight Scoring 2 0 system allows partners to maximize earnings with minimal effort Submitting claims for multiple passengers takes just 10–15 minutes, while agencies receive percentage of Skycop’s commission for every successful claim With no upfront costs or hidden fees, revenue is generated only when compensation is secured
Claim Older Flights
An additional advantage is the ability to submit claims for flights up to three years old, opening further opportunities for revenue growth
TravelCare Sneak Peek
The webinar also introduced TravelCare, a new protection service that provides travelers with extra peace of mind and exclusive benefits Affiliate links will soon be available, offering partners another channel for expanding services and increasing income
Start Today
With user-friendly tools, real-time tracking, and a proven commission model, Skycop’s platform empowers agencies and agents to grow their business. By joining now, partners can immediately begin submitting claims, monitoring results, and unlocking new revenue streams.
For further details, click here.
Why more TMCs are moving over to Vibe!
The corporate travel s ers their business
They want platforms built by travel people, for travel people, backed by UK based support teams who understand the industry They want systems that win travellers over, protect margins, showcase their own brand, and make it easier to trade That’s why more TMCs are moving to Vibe
The latest to make the switch include:
Travel Counsellors for Business – Vibe now powers myTC online, delivering a smoother booking and management experience.
Roomex – a rail-only booking tool built on Vibe for speed and simplicity.
Venue Options – a combined rail and hotel platform giving travellers more choice in one place.
Advantage AMS, Stewart Travel and Take Two Eton – all set to launch soon with corporate platforms powered by Vibe.
And more are coming soon
TMCs tell us the reasons are clear:
Enterprise functionality without complexity – advanced tools for policy, content and reporting in an intuitive interface
Brand-first delivery – platforms tailored to each TMC’s voice and identity
Content breadth – from rail-only to multi-channel, with NDC, hotels and more
Commercial control – trade with confidence using Vibe’s margin management system
Rapid onboarding – launch quickly without disruption
Industry expertise and UK-based support – designed by people who know travel and the challenges TMCs face
When platforms work harder for travellers and travel managers, adoption rises, leakage falls, and client loyalty strengthens
That is the Vibe effect.
The Village Hotels experience is getting even better!
The Village Hotels experience is getting even better! As part of our ambitious growth plans, we ’ re acquiring new hotels, upgrading facilities across several of our hotels and leisure clubs - including bedroom extensions, room refurbishments, upgraded amenities, EV charging and plenty more on the way
VILLAGE CHECKS INTO READING
We are delighted to be bringing everything under one roof to Reading! Get ready for our brand new Village Hotel, opening December 2025! We're bringing the full Village experience to Reading with a fully renovated hotel, including incredible Health & Wellness facilities and more
MAJOR ROOM REFURBS, GYM UPGRADES AND HOTEL EXPANSION AT VILLAGE!
Exciting times ahead for guests, members and visitors to Village Hotels! As part of our new ambitious growth plans, Village have begun upgrading facilities across a number of our properties and leisure clubs The investment plan will see more than half of our 33 hotels upgraded. The plans include bedroom and facility extensions, refurbishments to existing bedrooms, upgraded facilities and new hotel acquisitions! Check out what else is happening and coming soon including our EV charger rollout and shiny new Starbucks…
