NEWSLETTER
Well, here we are - kicking off our first newsletter of 2025! Hope you've all had a good start to the year, both on the personal front and business-wise
We've been busy at the BTA, putting together a solid programme for 2025 We've already had a few events, with plenty more in the pipeline
Looking forward to seeing you at the upcoming Corporate Symposium on 6th March alongside the Travel Expo. It's a bit of a new approach - teaming up with the Advantage Travel Partnership. Your thoughts on how it all goes will be important for our next steps, so do share your feedback.
I’d also like to take this opportunity to remind you that Helen Turner, our Member & Education Manager, is your go-to contact for anything related to the BTA, Generation BTA, or membership inquiries
Additionally, I’m pleased to introduce Sam Wells, our new Partnership Engagement Manager. If you have any questions or need support regarding our partners, Sam is the best person to contact
Finally, I just want to say a big thanks for your continued support of the BTA Our members and the whole team truly appreciate it If you need anything at all, give any of us a shout
Enjoy the newsletter and see you soon!
Clive
Travel trends: 2024 in review & 2025 forecast
by ALL, Accor's booking platform
In 2024, global tourism rebounded to near pre-pandemic levels, driven by a surge in sports tourism and the emergence of "gig-tripping," where travelers plan trips around major concerts and events
Looking ahead to 2025, trends indicate a consolidation of slow travel, emphasizing sustainable and immersive experiences, and a rising interest in alternative destinations as travellers seek to avoid overcrowded hotspots.
ALL - Accor Live Limitless, Accor's booking platform and loyalty program, is adapting to these evolving preferences by offering unique experiences and promoting responsible travel options Through the website and app, customers can access an unrivaled choice of stays from more than 45 Accor brands in 110 countries, always at the best price. The ALL loyalty program gives members access to a wide range of rewards, services and experiences, along with over 100 renowned partners.
ALL supports its members daily, enabling them to live their passions with over 2,000 events worldwide each year: local activities, chef masterclasses, major sports tournaments and the most eagerly awaited concerts
ALL is the loyalty program preferred by travelers
Further Information
How can technology help tackle business travel friction?
One of the key takeaways from Amadeus’Friction Removed research is that many travellers encounter unique pain points during a trip While there are common threads – including passing through the airport, concerns around delays, and complexity in the booking process –our study found no two journeys are the same.
Nowhere is this more accurate than in the business travel sector Those who travel for work not only spend more time on the road than most leisure travellers, but they also face specific travel challenges that need to be addressed
Explore how the travel industry can overcome friction to enhance traveller experiences Understand friction, its impact, and solutions.
Download the report Here
ANA Expands Its Network by Launching 3
New Routes in 3 Months
We are excited to announce that our three new direct flights from Europe to Tokyo have all launched successfully within a span of three months this winter The expansion began on 3rd December 2024 with Milan, operating three times a week on Tuesdays, Thursdays, and Sundays, followed by Stockholm on 31st January, which operates on Tuesdays, Fridays, and Sundays The most recent addition, Istanbul, launched on 12th February 2025 and offers three weekly flights on Mondays, Wednesdays, and Saturdays using the three-class Boeing 787-8 Dreamliner aircraft
Stockholm is now ANA's eighth destination in Europe and is expected to enhance convenience for passengers connecting to the Nordic region It also marks the first scheduled flight destination operated by a Japanese airline. Meanwhile, the new Istanbul route improves connectivity to the Middle East and Africa via Istanbul's extensive hub network
These new routes provide passengers with more options for travel and seamless connectivity to a wider range of destinations They complement ANA’s existing services in Europe from London, Frankfurt, Brussels, Paris, Munich, and Vienna.
Travellers now have even more opportunities to explore Europe and the Middle East while enjoying ANA’s renowned 5-Star service. Business travellers can look forward to a comfortable and premium flight experience
As the largest network carrier between Japan and Europe, ANA remains committed to expanding its international network
Further Information
The fast track to sustainable travel with Avanti West Coast
Meeting in person and meeting sustainability targets need not be incompatible goals. Avanti West Coast are transforming rail travel, offering business customers industry-leading standards of comfort in all three of their classes and the opportunity to cut carbon emissions, helping you achieve sustainability targets It seems that travelling with Avanti is the fastest way to achieve those targets, with the company itself is on track to reach net zero by 2031
One flight between London and Glasgow is, emissions-wise, almost the equivalent of seven train journeys, so why not go by rail? With no traffic jams, or city centre parking spaces to hunt down, what’s not to like? Make a difference, take the train and let Avanti take you straight to the heart of the city at 125 mph!
Alongside comfort, convenience and sustainability there’s another reason to travel First Class with Avanti West Coast to Glasgow Central: their new First-Class Lounge. Part of a £5M refurbishment of this beautiful station, the new Lounge is an ideal place to work or relax before boarding Great care has been taken to preserve the historic nature of the building as well as meeting the needs of the business traveller.
Avanti’s Ticket Office at the station has also been moved and much improved to make life easier for travellers Inside, there are two extra welcome desks, more ticket machines and user-friendly information screens It’s now located near Platforms 1 and 2, where most Avanti trains depart for London
Transform managed travel with Atriis
Partnering with Atriis isn’t just about booking corporate travel faster It’s about empowering TMCs with the tools they need to deliver a seamless experience Whether you ’ re a travel agent or business owner, Atriis gives you the control and flexibility to meet both corporate policies and traveller preferences effortlessly
Our recent enhancements with all three GDSs, Amadeus, Sabre and Travelport, further strengthen our commitment to delivering multi-channel content in a more accessible way for business travel This means better access, smarter choices, and more convenience for your clients
Atriis is a collaborative platform where travel agents, corporate travel managers, and travellers can all access the same rich, multi-channel content From flights and rail to car rentals and hotels, our platform lets you search, compare, and book everything in one place Plus, with our mobile app, users stay connected and in control from anywhere
Even those without GDS experience will find our platform incredibly intuitive Designed for ease of use across all devices, Atriis simplifies the booking process so anyone can manage corporate travel efficiently
When you choose to transform your managed travel with Atriis, you:
• Access broad multi-channel content
• Enhance the experience of everyone involved – agents, travel managers and travellers
• Control costs, increase adoption, and reduce complexity
Ready to learn more? Visit our website
AVIS has launched an incentive for Travel Management Company’s (TMC) giving the chance to win VIP tickets to see Billie Eilish in concert, at the O2 Arena on 16th July 2025 Four pairs of tickets are up to grabs, with great seats and access to the O2 private lounge
Agents simply need to register the reservation number for each booking made between now and 30th April on the Avis dedicated TMC portal The more bookings, the more entries and the more chance of winning!
The recently revamped Avis TMC agent portal is the place for business travel agents to go for all things Avis –pre, during and post rental; it includes lots of useful information and gives agents the ability to make database updates, request rental extensions, receive copies of invoices and rental agreements and much more!
To enter the incentive agents can make bookings via their usual booking platform
Further Information
AVIS launches TMC Incentive to win VIP tickets to see Billie Eilish
As a TMC, are you prepared for a transformative year of business travel?
The GBTA agrees that balancing accountability and technology to a rapidly changing world (of business travel) are two key elements to better navigate the year ahead
As a TMC working with travelling clients, customers, and partners on a daily basis, you can offer comprehensive annual business travel insurance through your distribution network(s), ensuring the safety and well-being of travelling employees
At battleface, we partner with TMCs and make the tech and integration process to offer business travel insurance simple and straightforward Gone are the days of long and complicated application forms and endless data entry to account for all travelling employees.
By partnering with battleface, TMCs can easily integrate an annual business travel policy offer to its clients and customers, empowering others to travel with enhanced protection. The benefits are applicable to both the company buying and its travelling workforce, and it only takes one company representative to purchase on behalf of company they work for.
Learn more by visiting our website to review the benefits and purchase path for yourself
Contact Sophie Goodchild at sophie@battleface com or Charlie Harris at charlie@battleface com to set up a time to chat further
Further Information
Do you know how your employees are feeling today?
Did you know that when employees love their job, they’re more engaged, productive, and motivated to perform at their best. And that’s not just good for them, it’s good for business. Why?
❤ Higher engagement and retention
❤ Better customer satisfaction
❤ Increased revenue growth
So you need to be asking the right questions:
❓ On a scale of 1-10, how much do you love your job?
❓ How often do you feel energised and motivated at work
❓ Do you feel valued and recognised for your contributions?
❓ How likely are you to recommend our company as a best workplace in travel? Instead of just measuring satisfaction, explore the why behind employee engagement:
❤ Sense of purpose and meaning
❤ Opportunities for growth
❤ A positive work culture
❤ Autonomy and flexibility
❤ Recognition and rewards
If you genuinely care about the people, employees thrive. And when employees thrive, so does the business How does your company measure employee engagement?
We’re on a mission to help showcase the business travel industry as a brilliant place to work in
�� If you want to take part in this year ’ s awards, you can register today via our website.
The good news is you can enter today and bag your spot, but there’s no need to worry about completing the survey as the deadline is not until the end of May
�� You can find out more about the survey and how to enter for 2025 on our website.
Turning Travel into Productivity: What UK Companies Need to Know
As business travel continues to grow, UK companies are reassessing how to ensure their employees remain productive on the road Blacklane’s latest Work & Travel Trends Report, based on insights from 3,000 business travelers, highlights the direct link between seamless travel experiences and performance.
The findings reveal that 55% of UK business travelers believe premium travel enhances their productivity, with many expecting business-class flights, five-star hotels, and reliable transfers to support their work However, nearly 70% report that budget reductions have made it more difficult to remain efficient, with limited flexibility and comfort affecting their ability to perform at their best The impact is significant senior executives lose up to 8 hours of productivity per trip due to travel-related stress, underscoring the need for better planning and support
For travel management companies, this presents an opportunity to guide corporate clients toward a balanced approach one that prioritizes both cost efficiency and traveler performance. Organizations that invest in well-structured, stress-free travel programs see measurable improvements in employee satisfaction, retention, and business outcomes When professionals can travel comfortably and work without disruption, the benefits extend beyond the individual to the broader success of the company.
To explore these insights in detail, read Blacklane’s latest Work & Travel Trends Report and discover how businesses can optimize their travel strategies for greater efficiency and performance
Further Information
Tower Residences: Home Away from Home
Business travellers are seeking more than just a place to rest They look for flexibility, comfort and convenience, with spaces that enable productivity throughout their stay: to work, to focus on their personal and financial wellbeing, and to immerse themselves in cultural and other activities; education in the broader sense At Tower Residences, developed by Blue Orchid Hospitality, we offer the ideal blend of productivity with relaxation
Tower Residences’ 32 stunning new residences, provide the very best contemporary one and twobedroom apartments. Every apartment provides luxury living for up to four people: each incorporating a fully equipped kitchen, elegant open plan dining and living rooms with workstations together with stylish bathrooms and luxury bedrooms Boasting stunning views of the Tower of London and Tower Bridge, Tower Residences’ contemporary luxury apartments provide the perfect central London base, whether for short or long-term stays
With Tower Hill, Tower Gateway and Fenchurch Street stations right on the doorstep, Tower Residences is the ideal choice for business travellers After a productive day, unwind with a stroll along the River Thames, explore the historic Tower of London, enjoy Italian dining at Cento, catch a performance at nearby local theatres such as Bridge theatre or Shakespeare's Globe, workout at the London Fitness Studio or relax with a personal yoga session
Whether you ’ re unwinding after a day of meetings or turning your work trip into a mini family getaway, Tower Residences offers the comforts of home with the very best of London on your doorstep
Further Information
BPP
About BPP
Education Group Becomes a New Partner of The BTA
BPP is a leading global education provider and university, with almost 50 years ’ experience and has become a trusted partner for individuals and businesses seeking to enhance their skills and achieve their career goals.
What We Do
BPP offers a range of qualifications and training programmes designed to meet the needs of individuals and organisations, including:
Professional Qualifications: Industry-recognised qualifications in fields such as accountancy, HR, law, finance, and more
Professional Development: A variety of courses aimed at enhancing specific skills and knowledge, from short courses to in-depth, bespoke training programmes
Professional Apprenticeships: Combining practical work experience with academic learning, helping individuals gain valuable skills in subjects such as:
Accounting & Tax | Business | Coaching | Compliance & Risk | Cyber Security | Data & Digital | Digital Marketing | Financial Services | HR | IT & Software | Law | Leadership & Management | Project Management
Our Approach
BPP is committed to bridging the gap between theoretical knowledge and real-world application - we leverage cutting-edge technology and innovative teaching methods to create engaging and effective learning experiences
Why BPP
Expertise: We understand the evolving needs of the professional world and tailor our programmes accordingly
Flexibility: Our courses are designed to suit all, with options for online, in-person, and blended learning
Support: Personalised support and guidance is provided throughout, from our dedicated coaches and tutors
For further information or support with any BPP Programmes please contact Sue Ledgard: sueledgard@bpp com
Meet Clermont Hotel Group – London’s Leading Hotel Partner
At Clermont Hotel Group, we do hospitality differently With 16 hotels, 4,000+ rooms, and over 100 event spaces, we offer exceptional spaces for every type of traveller
Whether it’s a stylish retreat at The Clermont Victoria, a chance to rock out at The Cumberland, or a seamless business experience at one of our Thistle hotels, our diverse portfolio ensures that every guest and client can find their perfect fit
London is our home, and we can make it feel like yours too. All our hotels are in Zone One, meaning we ’ re at the heart of London’s business, travel, and cultural activities
We combine history with modern functionality, blending iconic architecture with contemporary comfort And we focus on a people-first service, delivering personalised experiences for corporate travellers and leisure guests alike.
Clermont Hotel Group has a rich heritage in London’s hospitality scene Previously known as GLH Hotels, we rebranded to Clermont Hotel Group in 2022, bringing our collection of distinctive hotels under one strategic vision Today, we continue to evolve, embracing innovation while honouring our legacy of excellence.
We value strong, long-lasting relationships with our partners Our dedicated Central Sales team Dan Miller, Danny Yates, Hayley Mansfield-Lang, and Yasmin Shaikh are here to support you with tailored solutions, preferred rates, and a seamless booking experience
No matter the reason you ’ re visiting central London business, leisure, or a blend of both we’ll have a room that feels like you Browse our portfolio to learn more: Our Hotel Brands and Locations | Clermont Hotel Group
Further Information
Group Achieves Prestigious GOLD Investor in Customers 2025 Award for Third Year.
CMAC Group, the leading ground transport and accommodation coordination experts, are delighted to announce that they have been awarded the prestigious GOLD standard for customer experience by Investor in Customers (IIC) for the third year - demonstrating their commitment to providing exceptional customer experience
Investor in Customers is an independent assessment organisation which conducts rigorous benchmarking exercises to determine the quality of an organisation’s customer service and relationships
This recognition is validated by customer feedback. Here’s what CMAC customers from the business travel sector said:
- “Would not hesitate to recommend based on the services and relationship we@ve had for years ”
- “Flawless service Communication is great, service needs are met ”
- “CMAC genuinely give a great service meeting our business needs.”
- “Allows us to focus time on our core roles”
Uncover more insights from the assessment and how CMAC plan to further delight their customers via their latest blog
How CMAC Group can support your corporate travel needs:
CMAC specialises in reliable ground transportation solutions, ensuring seamless and efficient travel experiences for businesses like yours every day They safely facilitated journeys for over five million passengers in 2024, via their strong network of 8,000+ international transport suppliers
CMAC’s gold-rated service offers on-demand and planned transport for a range of business needs, whether that be for strategic meetings, client visits or company events, their wide-range of vehicles has you covered
Get in touch to discuss your corporate travel management plan with their team of experts today..
Further Information
CMAC
Delta soars into Centennial year with game-changing innovations at CES 2025
Delta ushered in its 100th anniversary with a larger-than-life presence at CES 2025 in Las Vegas
Spearheaded by a first-of-its-kind keynote delivered by CEO Ed Bastian at Sphere, Delta’s appearance at the tech event commemorated a century of groundbreaking aviation milestones and the airline’s commitment to innovation, all powered by people Announcements to kick off its centennial year included:
*Delta unveils onboard: YouTube partnership, cloud-based seatback experience, personalized features and more
* Delta, Airbus deepen innovation partnership to shape the future of global travel
* Delta unveils AI-powered travel journey with new ‘multi-modal’ transportation options
Further information
DerbySoft Business Travel Solutions (BTS): Transforming Corporate Travel
PDerbySoft Business Travel Solutions (BTS) is revolutionizing corporate travel by optimizing efficiency, enhancing content, and unlocking new collaboration opportunities and revenue streams for TMCs and hotel chains Operating in 197 markets and distributing 220M+ room nights annually, DerbySoft is trusted by all major global hotel companies for seamless, direct connectivity that provides real-time availability, access to all rate types (negotiated, consortia, member, etc ), and comprehensive content
BTS eliminates technical barriers, allowing TMCs and hotel suppliers to create customized packages tailored to business travelers Hotels can effortlessly add corporate rates, increasing visibility without additional development efforts By removing the complexity of managing multiple APIs, BTS ensures faster implementation and smoother operations for TMCs
Addressing key industry challenges such as GDS limitations and multi-sourcing complexities, BTS leverages AIdriven automation to reduce manual workloads, including VCC verification and invoice collection Its payment and reconciliation solutions streamline financial processes, ensuring error-free settlements and improved financial efficiency
With a strong focus on traveler experience, BTS enables flexible payment solutions, loyalty-based personalization, and automated booking modifications Real-time reporting and analytics provide actionable insights, while scalable solutions allow TMCs to adapt to the evolving corporate travel landscape
Through cutting-edge technology, global partnerships, and a commitment to innovation, DerbySoft BTS is redefining business travel management making it more efficient, flexible, and rewarding for all stakeholders
Contact Information:
Giles Leather Giles Leather@DerbySoft net
At DiamondAir, we are always looking for ways to enhance the services we offer to our clients. That’s why we are excited to announce two fantastic developments to the DiamondAir experience at London Heathrow!
VIP Electric Buggies at Terminal 5
As part of our longstanding partnership with British Airways where we proudly serve as their official Meet & Assist partner DiamondAir now offers exclusive electric buggies at Terminal 5 The buggies provide your clients with a seamless, private transfer allowing them to skip the crowds and avoid the busy inter-terminal train Your clients will enjoy a comfortable, stress-free ride directly to Terminal B or Terminal C, ensuring they reach their gate with ease
Airports can often present long walks between terminals, crowded spaces, and time-consuming transfers Our electric buggies which are available across all London Heathrow terminals alleviate these challenges by offering a more efficient, and personalised luxury travel experience tailored specifically to premium passengers
Welcome Desks at Heathrow
Additionally, we're thrilled to announce the launch of our Welcome Desks, now available across all landside arrivals concourses at Heathrow These desks can be fully branded and are perfect for group arrivals, offering personalised support with concierge staff to assist your clients with any needs upon arrival
Our Welcome Desks also offer an excellent solution for group departures, helping to ease the coordination of large parties through the airport terminal
For more details about these services contact Jackie Clark@diamondairinternational com
Electric Buggy Transfers & Welcome Desks at Heathrow – Book Now with DiamondAir
Lanes & Planes partners with Distribusion to integrate Westbahn
Distribusion Technologies is proud to announce the successful API integration of Westbahn with Lanes & Planes, a leading German Travel Management Company
A Strategic Collaboration
Lanes & Planes specializes in providing streamlined travel solutions for corporate clients Westbahn, a renowned Austrian rail operator, connects key destinations across Austria and Europe, focusing on efficiency and sustainability
Petra Schmid, Head of Corporate Travel Business Development at Distribusion said: “This collaboration enables Lanes & Planes to offer seamless access to Westbahn, bringing greater efficiency and flexibility to corporate travel bookings Our technology ensures smooth rail bookings, improving the travel experience for their corporate clients ”
Strengthening Business Travel with Rail
This partnership highlights the growing role of rail in corporate mobility, offering a reliable and sustainable option for business travel
Distribusion Technologies aims to simplify ground transportation distribution worldwide by providing technology to ground transportation carriers and corporate travel agencies through a standard commercial framework and a single, full-feature API
For more information about this integration and how it benefits corporate travel, click here:
No More Tiers
easyJet launches exclusive offer for British Airways Executive Club Members
Airline is offering the first year of annual easyJet Plus membership for half the price, exclusively for BA Gold, Silver and Bronze card holders
Reduced price of £122 for 12 months provides fantastic value, benefits and flexibility perfectly suited to frequent short-haul flyers
Every flight booked includes large cabin bag, Speedy Boarding and premium seat selection as well as fast track security, inflight food and drink discount and earlier free return flight easyJet has seen a recent boost in easyJet Plus membership, with new members up 51% in January 2025 vs the previous month
easyJet has announced a new deal exclusively for British Airways Gold, Silver and Bronze card holders offering more than 50% off the first year of an annual easyJet Plus membership
The limited deal has been launched to provide frequent short-haul flyers with great value benefits, every time they fly Normally £249 for 12 months, for just £122 easyJet plus membership will offer access to perks such as Speedy Boarding and a large cabin bag, and dedicated bag drop Members can also benefit from priority access through security at select airports, and with the added bonus of no additional cost for seat selection, members can always enjoy their preferred spot, whether it's window, aisle, or extra legroom seat
New easyJet Plus members will also benefit from a range of flexible benefits and offers, including an earlier return flight on the same day at no extra cost and a 10% discount on all food and drink purchases on board
Further Information
Fly Better with Emirates A350 from Edinburgh
Our brand-new Emirates A350-900 aircraft is now operating on the Edinburgh to Dubai route, offering a luxurious experience with next-generation cabin design and exceptional comfort It’s the first of 65 A350s joining our fleet
The flight operates daily and complement our current A380 daily service from Glasgow, offering 14 weekly flights from/to Scotland
Edinburgh is our eighth destination in the UK, which we currently serve with 133 weekly flights, including Heathrow, Gatwick, Stansted, Manchester, Birmingham, Newcastle and Glasgow
Our new lounge at London Stansted
We have opened a new lounge at London Stansted Located at Satellite 1 and offering direct boarding to the aircraft, customers can enjoy a spacious lounge with elegant furnishings and dedicated seating areas to dine and unwind before their flight
The new lounge is Emirates’ sixth dedicated lounge in the UK, complementing the world-class facilities already available at Heathrow, Gatwick, Birmingham, Glasgow, and Manchester
More flights, more choices to Australia
We have relaunched our daily Boeing 777-200 service between Adelaide and Dubai, offering a Business and Economy Class service A second daily flight from Dubai to Perth has resumed, operated by our B777-300, alongside the existing A380 service
Premium Economy is now available between Dubai and Brisbane on flights EK434/435 three times a week, joining Sydney and Melbourne in Emirates’ Australian network to be served by retrofitted aircraft featuring our awardwinning product
We now operate 77 weekly services to Sydney, Melbourne, Brisbane, Perth and Adelaide from Dubai
Further Information
Advancing the World, One Journey at a Time
Enterprise has provided shared mobility solutions for over 65 years, growing from seven cars in 1957 to a global fleet of over two million vehicles in 90+ countries Beyond car rentals, we offer tailored mobility solutions to meet diverse fleet needs
Our priority is ensuring convenience for our customers by placing rental locations close to where people live and work In the UK, 92% of the population is within 10 miles of a branch
Our consultative approach ensures businesses receive tailored, data-driven solutions to optimize their travel strategies With technology-driven insights, we help customers manage journey distances and vehicle utilization efficiently
Sustainability is central to our mission We help businesses adopt sustainable travel practices by promoting shared mobility and the right transport choices Beyond vehicles, we encourage a shift in travel behaviour to reduce emissions and congestion Each UK car club vehicle replaces 22 private cars, easing traffic and lowering pollution (According to CoMo data 2022)
Our partnerships drive impactful change For instance, our collaboration with Dstl reduced 372,000 miles and 100 tons of CO2 in a year, while Highland Council cut grey fleet costs by a third and saved 825,000 miles
Enterprise is more than just transportation we are shaping the future of mobility with innovation, sustainability, and customer-focused solutions
Further Information
Ten New Routes
Etihad Airways is thrilled to announce the launch of ten new destinations starting for 2025
Exciting and diverse destinations across the globe including Algiers, Atlanta, Chiang Mai, Hanoi, Krabi, Phnom Penh, Taipei and Tunis
Your customers options for exploring popular destinations around the globe just got BIGGER and BETTER!
The ten routes announced complement Etihad's previously announced new destinations for 2025: Prague, Warsaw, and Al Alamein
This announcement, part of the airline’s rapid expansion programme, fulfills its promise to provide guests with a route map featuring destinations they want to fly to, with connections and frequencies that suit their needs It also allows Abu Dhabi to extend its renowned hospitality to more visitors from around the globe as a world-class tourism and business hub
Further Information
Eurostar Border Enhancements
We’re pleased to share recent enhancements to border controls at our terminal in St Pancras International
We have been making improvements in preparation for upcoming changes to border requirements for passengers travelling to/from London, such as the anticipated introduction of the EU’s Entry/Exit System (EES) later this year Recent enhancements include the installation of 11 new ePassport gates and additional manual control booths in the Eurostar Premier check-in area at St Pancras, increasing our processing capacity by almost 70% at the exit border
As we focus on getting ready for EES, we took the decision to remove the SmartCheck lane at St Pancras International earlier this year This will now serve as an additional priority lane for Eurostar Premier passengers and Carte Blanche and Étoile Club Eurostar members
Whilst the European Commission (EC) is yet to confirm a rescheduled start date this year for EES, we ’ re fully prepared and have taken the necessary steps to improve the borders at our cross-channel terminals, including the installation of EES pre-registration kiosks in London and Paris, as well as new ePassport gates and manual booths in Brussels, London and Paris, to help the border experience run smoothly for all passengers travelling to/from London
Once a start date for EES is confirmed, we’ll be able to share more tools and information with partners and travellers to help them prepare for their journey
In the meantime, you can find all information about travel requirements on our website
Evolvi Celebrates Its 20th Birthday
Evolvi Celebrates its 20th Birthday
Evolvi celebrated its 20th birthday on 17th February 2025 and since its introduction back in 2005 has gone on to become the rail booking and ticketing system of choice for the majority of travel management companies (TMCs) and travel agents within the UK
Originally brought to market to specifically meet the needs of corporate travellers with a focus on flexible travel policy options, cost centre capture and MI, the system has improved significantly over the years and also now caters for those in the leisure travel industry as well as supplying its API to key OBT providers such as Atriis, Vibe and SABS
The most recent functionality, split ticketing, has been a huge success with travel management companies achieving great savings for their clients. In 2024, the greatest saving achieved in one booking was a huge £625.20 and the total amount saved across Evolvi clients over the year was a massive £7.1 million!
The Evolvi team, three of whom have been with Evolvi since day one, are now busily working on international rail content integration into the API, as well as bringing the long awaited seat maps to both the GUI and API
With many of the team having previous travel industry experience, Evolvi is always looking at ways to improve its service to TMCs and as well as its UK based Support team, has recently launched a Support portal which will be enhanced over the coming months
Further Information
Top tips on key contracts in the travel industry
GOur travel webinar series returns in 2025, with the first session taking place on Tuesday 11 March from 12 00pm to 1 00pm
Join Rhys Griffiths, Lucy England and Farina Azam as they offer a comprehensive guide to the “dos” and “don’ts” of key contracts in the travel industry
Key topics of discussion:
• Commercial contracts: recent UK contract law updates and the effects on tour operator / travel agent agreements
• Technology contracts: the impact of the EU AI Act on technology contracts and key considerations when buying new technology
• Payments contracts: important points when negotiati ng payments contracts
Q&A Session
You’ll have the opportunity to ask our lawyers your questions during the open Q&A or privately afterwards.
Register now
https://www foxwilliams com/2025/01/14/travel-webinar/
Get in touch with us
Please contact and connect with your BTA Fox Williams contact, Farina Azam Farina is a travel law expert ranked in Band 1of Chambers & Partners for travel, specialising in regulatory advice, commercial and technology contracts for the travel sector
E: fazam@foxwilliams com
Empowering People Through Sustainability: Why Training Matters
When it comes to sustainability, many people hesitate to speak up, afraid they might say the wrong thing But sustainability in business is about more than individual actions, it’s about encouraging people to contribute to meaningful change
Inspiring through education
At its core, empowering people through sustainability means equipping them with the knowledge, tools, and confidence to make environmentally conscious decisions This empowerment goes beyond personal choices, it supports community engagement and strengthens businesses
Sustainability training provides employees with a sense of purpose beyond profit When people understand the impact of their actions, they feel motivated and committed to their organisation’s mission Employees who are allowed to develop and implement sustainability initiatives like forming Green Champions groups or updating sustainable travel policies become active participants in shaping their company ’ s future
What happens if you ignore sustainability?
Organisations could face employee disengagement and "climate quitting," where workers leave companies that don’t align with their values Businesses that invest in sustainability training see higher retention, improved morale, and a stronger reputation.
The more we educate and involve people, the greater the impact we can make.
Introducing Greengage’s Sustainability Training
We are delighted to offer new training opportunities including full-day training sessions, online 1 5-hour workshops and on-demand prerecorded training courses in Sustainable Business Travel, Sustainable Events, Sustainability for Hospitality & Accommodation and an Environmental Overview ECOsmart customers can gain exclusive access to our Environmental Overview training course now
What’s next?
Empower your team through our on-demand online training courses and view the course by registering here
Holiday Extras for Business: Hassle-free travel for corporate travellers
Business travel should be simple. That’s why we ’ re here to offer corporate travellers the same effortless, reliable experience that millions already trust for leisure.
With over 40 years of expertise in travel extras, we ’ ve built a reputation for removing hassle from every journey. Now, we ’ re bringing that expertise to business travel, ensuring professionals can book airport parking, hotels, lounges, security fast track and airport transfers in one seamless process
Efficiency and reliability are at the heart of what we do Our intuitive service provides fast, flexible options with pre-vetted suppliers, instant confirmations, and refundable choices allowing for last-minute changes without stress
The right extras make all the difference to your trip:
Airport parking: pre-booked, secure parking with easy terminal access
Airport hotels: rest before early flights or after late returns
Airport lounges: quiet, connected spaces to work or recharge
Airport transfers: reliable transport solutions to get you to your meeting on time
It’s travel but on your terms simple, efficient, and professional Discover how we ’ re making corporate travel hassle-free For more information, contact kayleigh dawkins@holidayextras com
Latest HotelHub Index shows business travellers are booking earlier
HotelHub has released its latest HotelHub Index, sharing data from more than 8 million hotel bookings processed using their technology in 2024 and revealing the ever-growing gap between the time of booking and check-in date for business travel hotel reservations.
The findings show that, compared to 2023, hotel booking lead times in 2024 were up 9 88%, reaching an average of 17 35 days between booking and arrival in Q4 2024 This growth was even more pronounced in domestic bookings with lead times increasing by 11 54% in the same period The data suggests that last-minute trips, whether domestic or international, are becoming more infrequent, with corporates focused on keeping costs down and ensuring that the trips taken have a solid business justification
The report also reveals a more promising trajectory for hotel rate rises While rates continue to increase, the increments at which they increase seem to be tapering off On average, rates in Q4 2024 were up by 3 91% compared to the same period in 2023, a significantly smaller increase than the 7 92% growth between Q1 2023 and Q1 2024
For more business-travel-focused hotel trends, download the full report on the HotelHub website
HotelREZ has over 2,500 independent properties worldwide in 100+ countries We are proud to present The Chancery Hotel, next generation hospitality in the heart of Dublin
**GDS PROMOTION**
30% Off Best Available and HotelREZ Partner Rates for stays from 01 February to 30 April 2025
From warm communal spaces featuring natural materials to the considered calm of each bedroom, guests will find thoughtful contemporary design throughout, always in the service of function and comfort With 150 luxury guest rooms, trendy design, and a sense of community, it’s a perfect location for any Dublin visit
It is ideally located and walking distance to many of Dublin's top attractions and business and financial areas
All under one roof, you can find in-house barista coffee at The Coffee Dock, Fawn, Dublin’s exciting new dining spot and The Bar The hotel's wellness hub offers a 24/7 gym and sauna, Hammam steam room and mini dream pool and treatment room
The hotel is LEED Gold and Green Hospitality Certified
Available to book on the GDS under the HO chain code
Apollo/Galileo: HO H8360, Amadeus: HO DUBCHA, Sabre: HO 603045, Worldspan: HO DUBCH
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HotelREZ is proud to present The Chancery Hotel in Dublin - Get 30% Off!
Fly into Tomorrow with Our New A350-1000
Bringing you true Japanese hospitality with our award-winning services and classes With our new A3501000, customers can look forward to cabin interiors that feature new spacious seating in every class. Enjoy new services for in-flight personalisation, and flights that are quieter, more comfortable, and better for society.
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Are you aware that we offer a multitude of ways for TMC’s to book our flights?
We have dedicated supportive and friendly teams who organise Charter flights, arrange allocations, manage Group bookings and 3rd party flight sales.
If you are looking for some specialist requirements, or if you just want information on the different ways, you can book our flights, we are more than happy to help, just contact us via email on TMC@jet2.com providing some brief details on what you are looking for and we will arrange a call for you to meet our friendly team
In the meantime, here is a little bit of information about us Jet2 com is the UK’s third-largest registered airline operator We fly to over 75 sun, city and sky destinations from 13 UK bases Our famously friendly service wins many awards Plus, we ’ re proud to be Which? Travel Brand of the Year 2024 and to be awarded five stars for On-Time Performance by OAG
JetBlue began celebrating its 25th birthday, marking a quarter-century since its first customer flight took off on February 11, 2000 – ushering in a new era of affordable, customer-focused air travel that would set new standards for customer service in the years to come
Two and a half decades later, the airline’s first flight – from New York’s JFK Airport to Fort Lauderdale – still operates today as JetBlue flight #1, a fitting tribute to JetBlue’s innovation, award-winning service, and mission of bringing humanity back to the skies
New and forthcoming customer experience enhancements include:
European Expansion: Launching seasonal routes from Boston to Madrid, Spain, and Edinburgh, Scotland, starting this May, which will join existing service to Dublin, Amsterdam, London and Paris
Cleared to Lounge: First-ever customer lounges debuting at JFK’s Terminal 5 in 2025 and Boston Logan’s Terminal C soon after, offering perks for TrueBlue Mosaic® members and JetBlue premium cardholders .
First-Class JetBlue-Style: Introducing a domestic first-class option coming in 2026, combining elevated comfort with JetBlue’s signature low fares.
Even More with EvenMore® : An evolution of JetBlue’s beloved extra legroom seats in the front of the aircraft, EvenMore now gives customers additional amenities, including free alcoholic beverages, a premium snack, dedicated overhead bin space, early boarding, priority security and the extra space they know and love
Blue skies ahead
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JetBlue celebrates 25th Birthday!
Melia
leads the global hotel sector in S&P Global's 2025 Sustainability Yearbook
The Sustainability Yearbook, the most prestigious sustainability ranking globally, ranks Melia as the 3rd most sustainable tourism company and first in the hotel sector
For the seventh consecutive year, Meliá has been included, following analysis of nearly 7,690 companies worldwide through the Annual Corporate Sustainability Assessment
Meliá's performance in environmental indicators reflects a robust climate strategy The company has set a global target to reduce CO2 emissions by 71 4% by 2035, compared to 2018 levels Furthermore, Meliá has established a comprehensive reporting model to rigorously and reliably monitor indicators related to carbon footprint, energy consumption, and water usage, thereby advancing its commitments
To achieve this, the company has invested in efficient facilities and the procurement of green energy. It promotes various projects to reduce the carbon footprint, such as Project CO2PERATE, which focuses on optimizing the air conditioning system to reduce energy consumption through AI, and the Road to Net Zero Events program, which aims to minimize the environmental impact of large-scale events.
In the social dimension, S&P Global's evaluation underscores Meliá's dedication to human capital management and the protection of human rights The hotel company, certified as a Top Employer Enterprise, demonstrates a robust commitment to talent development It offers a work environment founded on principles of equality and diversity, along with extensive training opportunities and paths for professional growth, with 75% of positions filled through internal promotion
Furthermore, in adherence to its Diversity Policy, the company is devoted to enhancing the representation of women in managerial roles
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Exciting News! - Minor Hotels welcomes three incredible new openings!
TWith over four decades of expertise, Minor Hotels is a globally recognized hospitality group with more than 550 hotels & resorts across 6 continents Through its eight distinctive brands ranging from the luxury of Anantara to the dynamic energy of Avani and nhow Minor Hotels offers exceptional experiences tailored to both leisure and business travellers
Fuelled by a passion for innovation and excellence, the group continues to expand, unveiling world-class hospitality in captivating new destinations Explore some of our latest openings below
• A milestone in India – Anantara Hotels & Resorts debuts in India with Anantara Jewel Bagh Jaipur, a serene retreat near the Pink City's cultural treasures Blending royal design with immersive experiences, this luxurious sanctuary offers a glimpse into Rajasthan’s storied past of warrior kings and artistic grandeur
• An alpine escape in Italy – NH Collection Hotels & Resorts debuts in the Heart of the Alps with NH Collection Alagna Mirtillo Rosso hotel, just minutes from the Alagna cable car. Offering access to 150 km of slopes across three valleys, it’s a perfect retreat for ski enthusiasts exploring Piedmont and the Aosta Valley.
• A historic gem in Porto – The newly added Tivoli Kopke Porto Gaia hotel redefines hospitality in northern Portugal, blending Tivoli’s legacy of timeless travel with the rich history of Kopke Built atop the world’s oldest Port Wine cellar, founded in 1638, this unique hotel embodies heritage and elegance in every detail
Stay tuned for more exciting openings as Minor Hotels continues to expand its global footprint!
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Rest easy in London: New locations & enhanced comfort
With London being the largest business hub in the UK, it’s a key destination for professionals If you're travelling for work, Premier Inn offers 66 convenient locations across the city to suit your needs
Whether you're in town for a meeting, conference, team building day, or hands-on work, having a comfortable place to rest makes all the difference With Premier Inn, you’ll find a reliable and relaxing stay, ensuring a great night’s sleep for the day ahead
But although we ’ re all about helping you to rest easy, we ’ re always looking for ways to improve and do more That’s why we continue to open exciting new hotel locations across the capital And also why we now have 1,478 new evolution ‘Premier Inn Plus’ rooms in London for you to enjoy, featuring more room to work, coffee machine with pods, a rainfall shower and Ultimate Wi-Fi
We’re extremely proud of all our hotels in London – and we can’t wait for you to experience our new ones either including London Waterloo (Lambeth Road), perfect for iconic attractions like the London Eye and with a stunning view of the London skyline and Snow Hill Old Bailey hub by Premier Inn – previously home to the City of London Police
To find out more about all our London hotels – including two that were recognised at the NLA Awards – please contact your designated Premier Inn Partner Manager
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Rail V Air - comparing journey times
When choosing which mode of transport to take, business travellers must weigh up a number of key factors like time, cost, eco-friendliness and travel policies
Rail Delivery Group (RDG) has created infographics comparing total travel times for four key routes between rail and air, using the same landmark in the departure city and the same landmark in the destination city to ensure a fair comparison
These visuals highlight that rail travel is more straightforward - simply board at departure and go
Meanwhile, air travel involves added steps like airport transfers, early arrival, check-in, security, as well as on and off boarding
When business travellers consider air travel, the display of in-flight time is shown, ignoring these additional factors that often add over three hours to the total journey
Taking this into consideration, rail is faster than air for all four of these routes, with rail also providing business travellers the choice of how they spend their total journey time
RDG’s Green Travel Pledge carbon emissions data has also been used in the infographics to demonstrate that rail is the clear greener choice over air for these four routes.
These infographics empower business travellers to make informed decisions for the planet, productivity, and people. Feel free to share them - otherwise you can contact Marina Gray (marina.gray@raildeliverygroup.com) at RDG for more information.
Rethinking Business Travel for the Planet, By
Jessica Matthias, Senior Director of
Sustainability at
Sabre
Corporate travel has a significant environmental footprint IATA’s Global Passenger Survey found that 81% of travellers believe sustainability should be a priority, with 68% willing to pay more for greener options Premiumclass seats generate up to four times the carbon footprint of economy seating, highlighting the need for change
As corporate travel rebounds, companies must integrate sustainability into policies AI-powered travel technology can track emissions, optimise itineraries, and suggest lower-impact alternatives Sabre, a leader in travel technology, has taken key steps in this space It was the first company to apply Google’s Travel Impact Model (TIM) for past emissions, using its own 2023 business travel data to identify reduction opportunities The findings help businesses adopt practical sustainability policies, such as optimising flight choices to cut emissions by up to 10%.
Sabre’s Travel Positive strategy reinforces this commitment, focusing on People, Planet, and Prosperity. The company has submitted its commitment letter to the Science Based Targets initiative (SBTi) to align emissions reductions with climate science It has also integrated TIM emissions data into its corporate booking tool, GetThere, helping travellers make informed decisions
With corporate travel spending projected to rise by 14–15% annually through 2025, businesses must take action Sustainable policies such as promoting rail for short distances and incentivising eco-friendly choices will be critical By embedding sustainability into booking systems, the industry can transform corporate travel into a force for responsible growth
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Struggling to strike the right balance between cost and traveller experience? You’re not alone.
Finding accommodation that meets expectations while staying within budget is becoming more challenging Today’s travellers want more than just a hotel room, with standard hotel stays falling short of their needs
That’s where serviced accommodation comes in These fully-furnished apartments, houses, and aparthotels offer the comfort of home with the convenience of a hotel, providing everything business travellers need for a productive and enjoyable stay A fridge and cooking equipment mean they’re not forced to eat out for every meal A sofa lets them unwind properly after work A dedicated workspace helps separate work from downtime, improving wellbeing Space and a homely feel aren’t just perks anymore – they’re essentials
And it’s not just about experience – serviced accommodation delivers cost savings too Stays over 28 nights benefit from a VAT reduction from 20% to 4%, making them better value than hotels for long-term stays, and the ability to self-cater cuts restaurant costs significantly
At Situ – The Global Accommodation Agency, we make booking serviced accommodation effortless With transparent pricing and a global network of accommodation Partners, we take the stress out of sourcing the right stay Our expert team is dedicated to seamless bookings and negotiating on your behalf, helping TMCs provide a fantastic traveller experience at the best rates
Want to see how serviced accommodation could enhance your offering? Book a call with us today – we’ll show you how easy it is to get started
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Skycop's B2B platform: A game-changer for agencies & travel agents
With its B2B Flight Compensation Platform, Skycop is transforming how travel agencies handle flight disruptions Our expert team has designed the platform for efficiency and ease of use, enabling agencies to seamlessly submit claims on behalf of their clients while generating additional revenue
A Win-Win for Travel Agencies and Passengers
Flight delays and cancellations disrupt travelers' plans, but now the agencies can offer an additional layer of service by helping clients claim flight compensation effortlessly
Skycop’s newly developed Flight Scoring 2 0 is an intuitive tool that allows agencies quickly process claims, track progress in real-time, and earn a percentage of successful claims all without legal complexity or additional operational burden
A user-friendly interface, fast and transparent process, seamless onboarding with video guides, and a revenue boost are just a few reasons Skycop’s B2B platform is a good choice The platform allows users to submit claims easily, with no technical skills required Once submitted, agencies and agents can track claims in real-time and earn a commission on every approved claim
How it works
To learn how it works, register and complete the guided setup Our onboarding videos are available at any time After filing claims for delayed, canceled, or overbooked flights, you can easily monitor their progress In the end, you receive a payment for every successful claim
We’re always happy to introduce you to our platform and help you get started! Feel free to reach out via BTA or through our existing contact channels
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Give Your Travel Team the Competitive Edge with our new Elite Travel Academy
A skilled and knowledgeable team is essential for success in the business travel sector The Elite Travel Academy by Talent Vista, endorsed by the Institute of Travel & Tourism (ITT), offers structured training that enhances industry expertise, strengthens professional credibility, and drives business growth
Designed by travel professionals for travel professionals, this prestigious ITT endorsed training programme ensures that your staff receive high-quality, industry-recognised training that sets them apart as trusted experts in business travel. For your business, this means a team with enhanced industry knowledge, stronger sales and customer service skills, and greater commercial awareness, all of which contribute to higher client retention and increased revenue.
The programme includes monthly masterclasses led by industry professionals, mentorship from experienced coaches, and a flexible learning structure that allows staff to train while working. Upon completion, learners receive 12 months of complimentary ITT membership, further validating their expertise and positioning your business as a leader in professional development.
Invest in trusted, business travel training that strengthens your team’s skills, enhances your brand’s reputation, and helps your business thrive in a competitive market.
Discover how the Elite Travel Academy can benefit your business today: https://www talentvista co uk/post/talent-vista-launches-new-elite-travel-academy-a-gamechanger-for-the-travel-sector
If you have any questions or want to discuss how to get started with the Elite Travel Academy, feel free to reach out to us by emailing jo@talentvista.co.uk
Travelport and Atriis Launch NDC Content from Travelport+
Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel agencies and suppliers worldwide, and Atriis, a pioneer in managed travel technology for travel management companies (TMCs) and corporates, today announced that NDC content from Travelport+ is now available for corporate clients to book and service in the Atriis global travel platform As part of the expanded agreement, Atriis clients have access to a broad range of Travelport’s multi-source content which also includes low-cost carrier (LCC), hotel and rental car content in addition to NDC
Business Travel Partners (BTP Group) is one of the first Atriis clients to begin offering Travelport’s NDC content to customers
Travelport’s collaboration with Atriis has been uniquely focused on providing Atriis-connected agents and corporate travelers a seamless experience when searching, comparing, booking and servicing NDC offers and fares. By combining each partner’s superior technology and industry expertise, the companies accelerated the delivery of Travelport’s retail-ready NDC content for Atriis’ corporate clients which is now live in the Atriis global travel platform.
To date, thousands of travel agencies and TMCs in more than 165 countries can easily search, sell and service multisource travel content, including NDC and LCC content, using Travelport+ APIs, as well as Travelport’s Smartpoint Cloud and Smartpoint desktop agency point-of-sale solutions
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Key Figures
Employers need to be aware of from 1 April 2025
Employers will face increased costs of employing staff from 1 April 2025 - here is what you need to know:
National Insurance
The rate of employer’s NI contributions (NICs) will increase by 1 2 percentage points to 15% from April 2025 The second hit to employers comes with the lowering of the secondary threshold (ST) which means employers will start to pay NICs on employees earnings from £5,000 instead of the current £9,100 threshold
National Minimum Wage
The rates of the National Minimum Wage (NMW) will be as follows:
• National Living Wage (NLW) (21 and over): £12.21 (6.7% increase).
• 18-20 year old rate: £10.00 (16.3% increase).
• 16-17 year old rate: £7 55 (18% increase)
• Apprentice rate: £7 55 (18% increase)
• Accommodation offset: £10 66 (6 7% increase)
Statutory Payments
Planned increases to several statutory payments from April 1 2025 include :
• The weekly rate of statutory sick pay (SSP) will be £118 75 (up from £116 75)
• The weekly rate of statutory maternity pay, maternity allowance, statutory adoption pay, statutory paternity pay, statutory shared parental pay and statutory parental bereavement pay will be £187 18 (up from £184 30)
• The lower earnings limit (the weekly earnings threshold for qualifying for the above payments, except maternity allowance) will be £125 (up from £123) For maternity allowance the threshold remains at £30 a week
If you would like any further information or need employment law advice for your travel business please contact ami@travlaw co uk
United Airlines
Have you heard the big news?
United has accelerated the timeline to bring Starlink – the world's fastest, most reliable connectivity in the sky – to our travellers around the world
United MileagePlus℠ customers will soon enjoy the same high-speed, low-latency inflight Wi-Fi in the air that they enjoy on the ground The new, gate-to-gate connectivity will unlock game-changing experiences in the sky which will provide free access to live TV and streaming services, social media, shopping, gaming and more, on seatback screens and personal devices simultaneously
United's new Starlink Wi-Fi service will include experiences like:
• Live streaming: access personal streaming services and watch live TV, shows and movies without buffering, lag or the need to download content in advance.
• Workplace productivity: download/upload documents and edit shared files in real-time
• Gaming: play live games and follow along on live gaming streaming services
• E-Commerce: shop online, schedule grocery delivery and make restaurant and travel reservations all from the comfort of your seat
• Multiple devices: connect multiple devices at once, under one user
• Live support with the United app: download the United app while inflight to get real-time info about connections and access customer support from a real agent through Agent on Demand
United expects to have Starlink on all United aircraft – more than 1,000 planes – over the next several years Testing will begin from February 2025 with the anticipation of the first commercial flight taking off this spring
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Vibe:
A smorgasbord of NDC options.
When it comes to NDC, we know that flexibility is key
Unlike some platforms that push you down a single integration route, Vibe gives you the freedom to choose where and how you consume your NDC content We don’t lock you into one NDC provider - we empower your business with the benefit of options
With Vibe, you can access NDC content from a variety of sources, ensuring that your travel programme aligns with your business needs Whether you prefer:
✅ Amadeus NDCx
✅ Travelport JSON
✅ AirGateway
✅ Travelfusion
✅ British Airways Direct
✅ Sabre (coming soon!)
You decide the best route for your organisation
Whether it’s for optimising fares, enhancing service levels, or ensuring content consistency across channels, our open approach means you stay in control
And because we ’ re not tied to a single provider, we can continuously evolve, adding new integrations as the industry shifts. That means future-proofed flexibility, without the headache of restrictive systems. So, no matter your NDC strategy, Vibe has you covered.
Empower your businesses with innovative, scalable, and secure travel technology that adds value and simplifies booking complexity
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Exciting Expansion: New Routes to Riyadh & Toronto, Plus a Stunning LAX Clubhouse
From 30 March 2025, Virgin Atlantic will launch a daily London Heathrow service to Riyadh, enhancing connectivity across Saudi Arabia through partnerships with Riyadh Air and Saudia. As Saudi Arabia experiences rapid growth, this new route opens a gateway to one of the world’s most dynamic regions Operated exclusively on our cuttingedge A330neo, it guarantees comfort and efficiency
On the same day, we ’ re making a long-awaited return to Toronto with direct flights from London Heathrow our first Canadian route in over a decade As Canada’s financial hub, Toronto is a key business destination with strong links to India, including seamless connections to Mumbai and Delhi The service will operate on a mix of aircraft, including the A330neo, ensuring optimal connectivity
Beyond expanding our network, we ’ re elevating the travel experience with a brand-new Virgin Atlantic Clubhouse at LAX, opening in Q1 2025 This luxurious space will feature a stylish bar, VIP areas, ambient lighting inspired by the California sunset, and flexible seating for work, dining, and socialising Customers can also enjoy showers and changing facilities for a truly relaxing pre-flight experience
With new routes, strategic partnerships, and premium experiences, Virgin Atlantic continues to redefine business travel
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