BTA Industry Partner Newsletter - April

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INDUSTRY PARTNER UPDATES

ALL - ACCOR TIME LIMITLESS YOUR LIFESTYLE PROGRAMME

Discover a world of rewards, unique benefits and exceptional events. Experience the extraordinary.

The best brands Worldwide Integrating a powerful network of brands, ALL invites members to experience more of what they like with benefits and rewards in many Sofitel, Pullman, MGallery, Novotel, Suite Novotel, Mercure, ibis, ibis styles, Adagio, Adagio Access, The Sebel, Grand Mercure, Mövenpick, Mantis, Mantra and Thalassa sea & spa hotels.

That's over 5,000 addresses in every corner of the world, from luxury to economy

Benefits every day. Everywhere.

With personalized possibilities to live, work, and play, ALL lets members experience more of what they like, in travel and everyday life.

More points, more perks.

ALL is the best way for members to fully enjoy the universe of Accor Plus, members of ALL can earn Rewards points on everything they do, even when they're not staying at our hotels; and then redeem their points for unforgettable moments around the world

Unforgettable experiences

ALL unlocks lifestyle experiences and enables members to enjoy the finer things in life, with ground-breaking experiences, encounters and events that money simply can't buy.

YOUR TRAVEL AGENT BENEFITS WITH Accor

Quickly find in GDS the best hotel and best rate for your customers at more than 4,400 destinations worldwide, from economy to luxury.

As an Accor partner travel agent, you can access the entire Accor network worldwide, from economy to luxury and benefit from our Members ‘rate, which is commissionable You earn commission on bookings and your client enjoy the perks that come with being a member of ALL

We also offer preferential rates for your personal bookings, if you do not have yet your STAR codes, your Accor Account Manager will be happy to assist you in getting it and cumulate even more points

DiamondAir has a vision to lead on airport concierge services across the globe, however we acknowledge where it all started our hub; London Heathrow

During the covid recovery last year we saw the opportunity to not only acquire a fleet of electric buggies across the airport when capacity and licences are restricted, but to strengthen our airline service offering to Heathrow Carriers We listened to our clients and understood the need for a more comprehensive ancillary service from us across terminals

Hawk Integrated Services Limited has been operating at Heathrow for many years helping airlines with service support. Led by Kareem Alameddine and his late father before him, Hawk is a family built business which was admirably started to bring operational value to airlines as well as leverage the commercial opportunity ahead

Through this acquisition we will continue to build on what Kareem & his Father started Kareem said; “I am very excited to become part of DiamondAir and to have the opportunity to grow our ancillary and airport services at Heathrow and to bring even more value to our clients and the airline community”.

For more information about DiamondAir and the services we offer please visit our website www,diamondairinternational.com or contact us on sales@diamondairinternational.com

The New Emirates Premium Economy

Give your clients a new level of comfort in our new Premium Economy cabin on selected A380 aircraft

Available on flights EK2, EK4 and EK6 from London Heathrow and onwards to Sydney, Melbourne, Auckland, Christchurch and Singapore

Click here to find out more

What are the benefits of a corporate travel management company?

Industry expertise

Both SMEs and larger businesses can benefit from the knowledge and experience of expert travel management Choosing to work with a corporate travel company like FTS lets your team get on with their job whilst we sort out the details of all the travel requirements.

24/7 support

Your own team aren’t always there 24/7, so they may not always be there to assist when things go wrong or you need to make changes On the other hand, a corporate travel management company like FTS, has a 24/7 contact centre to help with your plans whenever you need it

Duty of care

By working with our expert team, you can ensure that all your corporate travel needs are covered in every way Our 3 ISO accreditations give comfort that your people will travel in safe, reliable, and quality vehicles; all supporting your Duty of Care responsibilities.

Compliance

We make sure all your travel from start to end is compliant We make sure we are compliant by following our ISO standards and strict internal policies and procedures.

What are you waiting for? Let us take the travel management for your next event off your plate and into expert hands.

Give our team a call today on 0345 528 0270.

HotelREZ has over 2,500 independent properties worldwide in 100+ countries. We are proud to present to you Essex 4-Star Luxury Hotel Down Hall Hotel & Spa

This 4-star country-house hotel is set in a beautiful 110-acre estate on the Hertfordshire/ Essex border Featuring elegant rooms with garden views, padel tennis and tennis courts, it has a gym with a wide range of innovative exercise equipment

Each room at Down Hall Hotel & Spa has a flat-screen TV and a marble bathroom The hotel has a cocktail bar for guests to enjoy, complimentary WiFi, a conference centre and complimentary parking

The modern Garden Room Restaurant serves international cuisine, with vegetables from the hotel’s own garden There is also the Terrace Restaurant providing an al fresco dining space Afternoon tea is served in the original lounge, or you can request a picnic in the grounds

Eden Spa features 4 luxury treatment rooms including 1 couples room, a relaxation room, a sauna, a steam room and a hydrotherapy pool which guests can use for an additional cost and prior reservation

Available to book on the GDS under the HO chain code

Apollo/Galileo: HO 17051, Worldspan: HO 1215, Amadeus: ΗΟ STNDOW, Sabre: HO 31822

Read more https://www downhall co uk/

New Research from Travelport: What Consumers Want: An Easy, Modern Travel Retail Experience

According to new independent research commissioned by Travelport, a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide, consumers want the travel industry to get modern. The study, entitled “What Consumers Want,” revealed multiple gaps that explain the lacking trust customers have in travel retailers, namely the lack of simplified and intuitive experiences, easy support and transparency For the travel industry, this insight offers valuable considerations and opportunities to generate more sales and customer loyalty

Key study findings:

93% of consumers say the best retailers make it easy to find the product(s) they want

59% of consumers say that getting exactly what they want is more important than how much they pay for it

83% of younger consumers age 18-41 want more human-led customer support

60% of consumers say they would take longer transport routes to their destination and 49% would choose to spend more to save on carbon (CO2) emissions when traveling

The survey was commissioned by Travelport and conducted with Toluna Research The research sample consisted of 2,000 consumers from the United Kingdom, Australia, Colombia, Saudi Arabia, and the United States.

For additional modern retailing insights from Travelport, you can visit https://www travelport com/what-consumers-want

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