Defence Medical Welfare Service Impact Report 2020

Page 5

Our Financial Year and Achievements

Our Achievements 2897

732

Direct Service Users

Family Service Users

3093 Additional Family

Supportive Contacts

2103

8825

Staff Supported

Total Supported

5529 Visit

Support Demographic

3192

Telephone

1699

1830

1585

36

578

Serving Personnel

Veterans

NHS & Blue Light

The Merchant Navy

Rehabilitation

Core Services Provided

555

Email

50%

42%

54%

60%

75%

Veterans Supported Referrals

Family Support

Health Staff Liaison

Serving Military Unit Liaison

Wellbeing Improvement

575 Text

Key Issues Identified & Supported

Hospital Healthcare Support

Mental Health Issues

Wellbeing: Stress & Anxiety

Substance Misuse

Social Care Needs

Bereavement & Respite Care

17

Letter

Social Isolation

Independent Living

Housing or Home Adaption

Debt and Benefits

Impact on Family/Carer

Social & Activities

9868 Total

Data from 1st April 2019 - 31st March 2020

Impact Report 2020

05


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Defence Medical Welfare Service Impact Report 2020 by TGDH - Issuu