2023_WATERLINE_Vol XII_No.1

ATTY. VIRGINIA

ALERT

TAGUM WATER DISTRICT

Harnessing Synergies-Tagum WD Engages Government Offices

Empowering Through Knowledge:

Tagum WD’s New Service Connection Seminar

Making Waves for a Sustainable Future: World Water Day 2023

Tagum WD Inks Radio Broadcast Contract with DXDN And CHARM Radio

Tagum WD Surprises Employees with Drug Test

Improving Lives:

Expanding Pipeline Connections in Barangay Madaum

Inspiring Change:

Tagum WD Commemorates Women’s Month 2023

FEATURES

Attorney Virginia Coloma-Rafael: Woman In Action

El Niño Alert: Tagum WD Conducts Discharge Measurement Activity

Celebrating 25 Years of Dedicated Service: Dir. Henrietto Q. Castrence

Chat GPT Vs. Bard: a Battle of AI Chatbots

Tagum WD Bolsters Water Meter Replacement Program Anew

Facts About Water Service Interruption

SPECIAL CORNERS

Tagum WD honors Employees’ Hard Work and Dedication

DAVRAA Is Back! Davao City Durians Defended the Overall Champion Title

More Time To Waist

Drops of Wisdom

Faces and Places

MANDATE / FUNCTION

Pursuant to the Presidential Decree No. 198 known as the Provincial Water Utilities Act of 1973, the Tagum Water District was formed for the purpose of acquiring, installing, improving, maintaining and operating water supply and distribution system for the Domestic, Commercial, and Industrial uses for residents within its area of responsibility.

VISION

We envision ourselves as a world class and progressive water district providing sustainable, socialized and responsive services.

MISSION

We commit to continually improve: Our Organizational Competence Our Services, Quantitatively and Qualitatively Our Community Engagement

Our Environmental Stewardship

MOTTO

Committed to Trustworthy Water Distribution.

TWD QUALITY POLICY

We are committed to trustworthy water distribution through: Improved organizational competence, enhanced services, quantitatively and qualitatively, sustained community engagement, enriched environmental stewardship.

The management and staff of Tagum Water District are dedicated to provide customer satisfaction fully committed for continual improvement and compliance to applicable requirements on the effectiveness of our quality management system and shall be made available to relevant interested parties.

ABOUT THE COVER

This plant that is emerging from a tree stump that has died is a strong symbol of resurgence. It serves as a reminder that new life can arise even in the middle of darkness and the seeming impossibility of the situation. In the same way that nature always manages to find a way to survive, the TWD continues to flourish in this post-pandemic era by giving rise to new hopes as we launch new activities, resume our programs and services that have been halted due to the pandemic, and continue doing our best to serve and provide quality service to the people of Tagum City.

EDITOR’S NOTE

Dear Readers,

We are excited to announce the return of Waterline, the primary source for information on Tagum Water District news and updates. We switched to a digital format to ensure that information is more widely accessible and disseminated in accordance with the times. We are eager to reconnect with our readers as we set out on this new adventure and bring you insightful articles, features, and professional viewpoints on water conservation, sustainability, and innovation.

We are pleased to highlight the Tagum Water District’s resumption of activities following the pandemic in this issue. TWD has made no effort to spare the community’s interest, offering everything from educational seminars on new service applications to fun and educational water information drives. Among many other inspiring initiatives, we also highlight the return of our radio program and the courtesy calls made by our beloved Board of Directors to our local government to better serve the people of Tagum City.

This edition of Waterline beautifully captures the theme of “Resurgence.” The resurgence of our publication coincides with the activities of Tagum Water District as they bounce back from the difficulties of previous years. Through our commitment and innovative approaches, TWD embodies the spirit of perseverance and advancement.

We hope you enjoy this issue and find inspiration in the remarkable endeavors showcased herein. Together, let us champion the resurgence of sustainable water management and embrace the possibilities that lie ahead.

Warm regards,

The Waterline Editorial Team

BOARD OF DIRECTORS

ENGR. ARLENE J. ADLAWAN, ME-CE CHAIRPERSON PROFESSIONAL SECTOR

NORMA R. PEREYRAS VICE CHAIRPERSON CIVIC SECTOR

HENRIETTO Q. CASTRENCE MEMBER EDUCATION SECTOR

VINCENT A. ARRIESGADO SECRETARY BUSINESS SECTOR

ATTY. VIRGINIA R. COLOMA-RAFAEL MEMBER WOMEN SECTOR

ENGR. GERARDO M. DE LEON, MPA Acting General Manager A

ESTELLA D. APARECE, MM

Acting Department Manager A Commercial Services Department

MARIE JANE A. CLAVERO, Ph.D Acting Department Manager A Human Resource & General Services Department

ENGR. PILAR M. MULA, MSE, RMP Department Manager A Engineering and Construction Department

ENGR. CHRISTIANE PAULINE G. GALDO Acting Division Manager A Management Information Services Division

ILNALYN P. ROBLES, CPA Acting Division Manager A General Accounting Division

JESSEL C. BERMUDEZ, MMPA Acting Division Manager A Customer Care Division

ENGR. RICHARD L. EMOTIN Division Manager A Property & Warehousing Division

ENGR. DONALD REY F. CABALLERO, MMPA Acting Division Manager A Mainline Expansion & Rehabilitation Division

JOCELYN S. EMOTIN, CPA, MBA Division Manager A Human Resource Management Division

CHRISTOPHER R. LANAJA, MM Division Manager A Accounts Division

MARIZ VANESSA C. ALBURO, MBA Acting Division Manager A Treasury Division

Waterline

The Waterline is the official publication of the Tagum Water District, with its editorial office at the Management Information Services Division, Tagum Water District Compound, National Highway, Tagum City, Davao del Norte. All solicited and unsolicited materials shall be property of the Tagum Water District and the Waterline unless otherwise specified. The Waterline reserved the right to edit all submitted materials for reasons of clarity and space. All other rights reserved 2023.

ENGR. KEITH G. NICART, RMP, MMPA Division Manager A Water Production Division

EDITORIAL STAFF

ENGR. GERARDO M. DE LEON, MPA Adviser

ENGR. CHRISTIANE PAULINE G. GALDO Editor-in-chief

JAYDEE M. LEQUIN, MMPA Associate Editor

HANNAH LYNNIE D. BARRIOS News Editor

ENGR. GENE REY L. RUBILLA Sports Editor

RECHIE J. VEROY,CpE, MIT Managing Editor

HANNAH JOY G. CRISOSTOMO Feature Editor

GIAN CARLO D. DACUA Copy Editor

CHENNA F. CARPENTERO

ARIZ P. SATINITIGAN

WILBERT V. VANGUARDIA Layout Artist

SHEEN G. CORAZO

NICKO L. MABIDO

ZENIA EDEN S. PONCE

JOYCE G. SANGALANG

ATELANO A.LEDUNA III

Contributors

ENGR. KRIST ANDREW E. ALMARIO, ME-CE, RMP Acting Division Manager A Planning Division

From the Manager’s Desk

COLLABORATION AND RESURGENCE: A PATH TO PROGRESS

The COVID-19 pandemic has brought a global crisis that has affected every aspect of our lives and tested our resilience like never before. The health challenges caused by the pandemic have been immense, even affecting the mental health of many, leading to stress, anxiety, and depression. Additionally, the pandemic has had sweeping effects on the economy, business, education, and the social well-being of people.

However, despite these challenges, Tagum Water District (TWD) has recovered from setbacks through the spirit of resurgence. It continues to embrace opportunities for growth and transformation by satisfying the needs and expectations of the concessionaires, ensuring that services meet or exceed those expectations. TWD is committed to carrying out or surpassing regulatory standards and guidelines to guarantee the delivery of safe and potable drinking water. In addition, resurgence is not an individual journey but a joint effort. It is through teamwork that the power of resurgence is realized. The partnership between Tagum Water District and Tagum Water Company, Inc. improves the overall reliability and efficiency of the water supply systems. The Tagum Water Company, Inc. supplies potable bulk water to Tagum Water District, increasing water quantity and quality in the City of Tagum.

Moreover, with the selfless support of the Board of Directors, Tagum Water District invests in training programs to enhance the skills and capabilities of the employees and refine their values to provide highquality services, effectively deal with concessionaires, and address their needs and concerns. Additionally, Tagum Water District fosters a mindset of innovation, adaptability, sustainability, environmental stewardship, and resilience to rise above challenges and embrace positive change and transformation.

Lastly, resurgence in any organization, as well as collaboration and a shared vision, is a significant catalyst for sustained social progress and a sustainable journey towards a brighter future.

Mabuhay ang Tagum Water District! Godspeed!

ENGR. GERARDO M. DE LEON, MPA Acting General Manager

RISING STRONG: TWD’S RESURGENCE IN QUALITY SERVICE

In the face of unprecedented challenges brought about by the global pandemic, Tagum Water District has emerged as a beacon of resilience and determination. The district has made a remarkable resurgence, reaffirming its commitment to providing quality service to all its concessionaires. With an unwavering dedication to improvement and adaptation in the wake of COVID-19, the Board of Directors and management of Tagum Water District are working hand in hand to ensure the delivery of services that meet the needs and desires of our valued concessionaires.

The impact of the pandemic on the operations of Tagum Water District was undeniable. The health and safety protocols mandated by the crisis necessitated rapid adjustments to our service delivery. However, the district’s leadership promptly recognized the urgency of the situation and took decisive actions to navigate these challenges effectively.

The Board of Directors, in collaboration with the management, formulated a comprehensive strategy to address the evolving needs of the concessionaires. A key aspect of this strategy involved actively seeking feedback and engaging in open communication channels with the community.

Recognizing the financial strain faced by many during these challenging times, the district also explored innovative payment schemes and assistance programs. Tagum Water District demonstrated its dedication to supporting concessionaires and fostering a sense of solidarity within the community.

As Tagum Water District forges ahead, the resurgence of quality service post-pandemic remains at the forefront of our mission. The Board of Directors and management stand united in our commitment to continuous improvement and adaptation to meet the evolving needs of concessionaires. We remain steadfast in our pursuit of excellence, striving to provide services that are not only needed but also desired by our valued concessionaires.

Tagum Water District’s resurgence serves as a testament to its unwavering dedication to delivering quality service. The district’s proactive approach, spearheaded by the Board of Directors and management, ensures that the needs and wants of concessionaires are met in the most efficient and effective manner. As Tagum Water District navigates the aftermath of the pandemic, our commitment to improvement and adaptation paves the way for a brighter and more resilient future for all.

ENGR. ARLENE J. ADLAWAN ME-CE Chairperson - Board of Directors

HARNESSING SYNERGIES: TAGUM WD ENGAGES GOVERNMENT OFFICES

Atelano A. Leduna III

Courtesy calls and collaboration among government offices are vital for effective governance. They promote understanding, trust, and coordination, facilitating information sharing, streamlined processes, and efficient decision-making. Such interactions align efforts, pool resources, and address shared challenges. Tagum Water District (TWD) ensures the strengthening of partnerships among government offices, as it maximizes efficiency and creates a cohesive framework for addressing water needs and achieving common goals within the community.

INFLUENTIAL TALKS: A COURTESY CALL ON KUYA GOV. JUBAHIB

Tagum Water District headed by BOD Chairperson Arlene J. Adlawan together with Vice Chairperson Norma Pereyras, Dir. Vincent Arriesgado, Dir. Virginia Rafael, and Dir. Henrietto Q. Castrence made a courtesy call at the Governor’s Office last April 18, 2023 to discuss various water-related matters. The meeting aimed to establish a stronger partnership between the TWD and the Provincial Government of Davao del Norte in providing efficient and sustainable water services to the concessionaires of Tagum City.

Also present in the said visit were Acting General Manager Engr. Gerardo M. De Leon, Engineering and Construction Department

Manager Engr. Pilar M. Mula, Commercial Services Acting Department Ms. Estella D. Aparece, General Accounting Acting Division Manager Ms. Ilnalyn P. Robles and selected staff of Tagum Water District. During the meeting, TWD presented an overview of their current projects and initiatives. They highlighted their efforts in improving water infrastructure and expanding their service coverage to meet the increasing demand of the growing population. TWD is grateful to Governor Jubahib for taking the time to listen to the presentation.

TAGUM WD JOINS THE 41ST REGULAR SESSION OF SANGGUNIANG PANLUNGSOD

Tagum Water District (TWD) expressed its gratitude to the members of the 9th Sangguniang Panlungsod for extending an invitation to participate in their Question Hour during the 41st Regular Session held on April 24, 2023, at the SP Session Hall. The purpose of the invitation was to have TWD present the Disconnection and Reconnection Policy, along with other relevant matters.

The team representing TWD was led by Vice Chairperson Norma R. Pereyras, Dir. Vincent A. Arriesgado, and Dir. Henrietto Q. Castrence. They were accompanied by Acting General Manager Gerardo M. De

Leon, as well as the managers and personnel from the Commercial Department.

TWD acknowledges the warm welcome they received from the members of the 9th Sangguniang Panlungsod and appreciates their willingness to allocate time to listen to the presentation. This invitation provided TWD with a valuable opportunity to share information and engage in a constructive dialogue with the local government officials, fostering transparency and cooperation between the water district and the city’s governing body.

EMPOWERING THROUGH KNOWLEDGE: TAGUM

WD’S NEW SERVICE

CONNECTION SEMINAR

Attending the New Service Connection session offers the concessionaire with critical information such as needed paperwork, related expenses, connection timetable, and other pertinent data regarding the services and processes. The concessionaire may guarantee that they are well-prepared and informed throughout the application process by gaining this expertise.

Due to pandemic restrictions, NSC seminars were suspended in the second quarter of 2020. In place of the seminars, the management promptly arranged for frontline officers from the Customer Care Division to provide one-on-one instructions to applicants upon inquiry. Additionally, they offered an NSC information pamphlet written in the local language.

As the world gradually recovers from the impacts of COVID-19 and restrictions ease, the management evaluated and decided on February 8, 2023, to resume the conduct of NSC seminars to be scheduled every Wednesday and Friday at 9:00 a.m. at the TWD office. No seminar will be conducted if the days specified are declared holidays. Still, applicants and speakers are encouraged to wear face masks and observe proper sanitation and social distancing.

During the seminars, the Commercial Services Department, represented by the Customer Care Division (CCD), and the Engineering and Construction Department, represented by the Mainline Expansion and Rehabilitation Division (MERD), provide comprehensive information through a condensed 1-2 hour discussion. Applicants are encouraged to ask questions and seek clarification throughout the session.

The CCD personnel are the first to explain the steps on how to apply for NSC, how to fill out the NSC application form, and the needed documentary requirements to be submitted, as well as the TWD policies and guidelines. The application form consists of three identical copies that need to be filled out properly. As to the requirements, the applicant must submit photocopies of two (2) valid IDs with three specimen signatures and proof of property ownership or lease (e.g., Transfer Certificate of Title, Notarized Deed of Sale, Notice of Award, etc.). Moreover, they also discuss disconnection and reconnection policies, illegal tapping fines, meter transfer or relocation, and how to identify the disconnection schedules and due dates in the monthly water billing statement.

On the other hand, Mainline Expansion and Rehabilitation (MERD) personnel focus on pipe fittings, maintenance, and rehabilitation. After the application is examined and approved for inspection, MERD assigns an inspector to conduct an inspection to evaluate the necessary fittings to be installed by the concessionaire as well as the location where they will be properly placed. They also emphasize that the inside plumbing is a huge responsibility of the concessionaire, while the meter towards the TWD service connection line shall be taken care of by the district. Once the inside plumbing is completely installed by the concessionaire, the inspector shall conduct a re-inspection for final approval and advise the concessionaire to pay an installation fee of P3,500.00 (for ½-inch meter). The installation fee comprises the water meter, materials, and labor for the water meter installation.

To summarize, the following is the timeline for the New Service Application process (which typically takes 5–6 working days under normal conditions, based on the TWD Citizen’s Charter).

Applicants are encouraged to personally process their applications or entrust them to trusted representatives and avoid intermediaries orcalled “packaged processors.”

By obtaining firsthand information, applicants can benefit and potentially save on plumbing costs. It is also advisable to choose competent and trustworthy plumbers for their inside plumbing needs.

In a nutshell, the district’s objective to disseminate information during the seminar about the NSC application process and other services saves time, effort,and money on the part of the applicant and avoids misunderstandings on some concerns in the future.

MAKING WAVES FOR A SUSTAINABLE FUTURE: WORLD WATER DAY 2023

Hannah Joy G. Crisostomo

Be the change you want to see in the world!

Driven by this year’s theme “Accelerating Change”, Tagum Water District (TWD) shares in the celebration of World Water Day, which has been honored every 22nd of March since 1993. World Water Day has been recognized as a UN observance day with the goal of raising awareness about the importance of water and the need for sustainable management of this precious resource.

Water is essential for life on Earth, yet millions of people around the world lack access to safe drinking water and sanitation facilities. Furthermore, over 2 billion people lack safe drinking water, a number that is expected to grow due to climate change, population growth, and urbanization.

According to the United Nations, back in 2015, the world committed to achieving Sustainable Development Goal (SDG) 6, a key component of the 2030 Agenda, which aims to provide safe and well-managed water and sanitation services to every person by 2030. However, there has been a significant deviation from the intended path, leading to the obstruction of billions of people, schools, businesses, healthcare centers, farms, and factories from accessing water and sanitation services, thereby violating their human rights and causing severe limitations.

To meet the SDG 6 deadline, governments must work four times faster than their current pace. But, conventional approaches won’t suffice. It’s not just the responsibility of governments; since water is a concern for all, everyone must take action to conserve and ensure its accessibility.

As part of Tagum Water District’s initiative to further the cause and advocacy of this celebration, an information drive was conducted in partnership with Tagum Water Company, Inc., and the Youth for Environment in School’s Organization (YES-O) Club at Magdum National High School, with all Grade 10 students, the Supreme Student Council, and the Boy Scouts Club participating. The event was graced with the presence of the ever-energetic and lively Dir. Norma Pereyras, alongside Dir. Henrietto Q. Castrence, Acting General Manager Gerardo M. De Leon, and all the managers and Management Information Services Division (MISD) personnel of Tagum Water District (TWD).

At the event, Mr. Revil John Barrera, the YES-O Club coordinator, delivered the welcome remarks, followed by TWD’s Corporate Planning Analyst, Mr. Atelano A. Leduna III, who presented the TWD Profile and Rationale. Mr. Stan Genosa, the Operations Manager of TWD’s joint venture partner - Tagum Water Company, Inc., also presented their company profile, and a video presentation about the water and sanitation crisis was shown. One of the Grade 10 students wowed the audience with his impressive storytelling skills about “The Humming Bird”, leaving everyone engaged and enthralled. The students were grateful to receive prizes during the Q&A session and thoroughly enjoyed meeting TWD’s Water Guardians mascot, Drip and Drop. Dir. Norma Pereyras concluded the event on a high note with her energetic and uplifting “Happy Yipee Yehey” chant, leaving everyone in a cheerful mood as they departed.

The Tagum Water District is in full gratitude for the support and cooperation of Magdum National High School in making the celebration of World Water Day 2023 a fruitful reality. This celebration is indeed a reminder that it takes a unified effort to make changes. Let us renew our commitment to ensuring access to clean water and sanitation for all. By working together to conserve this precious resource, we can build a sustainable future for ourselves and future generations. “BE THE CHANGE YOU WANT TO SEE IN THE WORLD!”

Tagum WD Inks Radio Broadcast Contract with DXDN and CHARM Radio

Jaydee M. Lequin, MMPA

To further strengthen dissemination efforts, Tagum Water District (TWD) has decided to execute a radio broadcast contract with two leading radio stations in Tagum City, DXDN Radyo Ukay and Charm Radio. DXDN Radyo Ukay, owned and operated by the University of Mindanao, is part of the UM Broadcasting Network – Davao (UMBN-Davao). On the other hand, Charm Radio 103.9 FM is under the Polytechnic Foundation of Cotabato and Asia, Inc

On April 3, 2023, a broadcast contract between TWD and Charm Radio was signed in the presence of TWD Chairperson Arlene J. Adlawan, ME-CE, Vice Chairperson Norma R. Pereyras, Acting General Manager Gerardo M. De Leon, MPA, and Charm Radio Station Manager Mary B. Labastida. The contract is valid for one year from April 2023 to April 2024, and it includes a block time program without commercial breaks for 30 minutes every 1st and 3rd Monday of the month from 10:30 AM to 11:00 AM. Additionally, the contract covers live updates during TWD activities, water service interruption announcements, and live broadcasts on Facebook during the block time program.

DXDN Radyo Ukay has been contracted with TWD since 2012, and their contract was renewed on December 27, 2022, extending it until December 31, 2023. The contract includes radio guesting every 2nd and 4th Friday of the month, as well as free services such as announcing scheduled water interruptions and conducting interviews with officers or department heads for different announcements benefiting the concessionaires.

Both DXDN Radyo Ukay and Charm Radio primarily serve the local community of Tagum City and its surrounding areas.

They aim to provide relevant and engaging programming to their listeners in the region, serving as platforms for community voices and concerns. In addition to their terrestrial radio broadcasts, they also maintain an online presence through social media platforms, allowing listeners to access their content conveniently and expanding their reach.

With the collaboration of these two radio stations, TWD’s information dissemination efforts will be intensified, effectively reaching all TWD concessionaires. Contracting with local radio stations is also necessary for TWD to comply with the requirements of Local Water Utilities Administration (LWUA) Memorandum Circular No. 005-18, which mandates Local Water Districts (LWDs) to announce scheduled water service interruptions through local radio stations. Radio, being a powerful medium, will enhance brand awareness, recognition, and credibility for TWD.

A Radio Triumph: TWD BOD Chairperson Arlene J. Adlawan and esteemed collegues, Vice-Chairperson Norma R. Pereyras, Dir. Virginia Rafael, and Acting General Manager Engr. Gerardo M. De Leon, shine on the airwaves of DXDN 936 AND Charm Radio

Tagum WD Surprises Employees with Drug Test

Hannah Lynnie B. Barrios

Tagum Water District conducted a surprise mass drug test on 168 employees and two (2) Board of Directors on April 14, 2023. The total 168 employees is composed of 3 department managers, 10 division managers, 115 regular and 40 casual employees. The said drug testing activity is conducted through collection of urine specimens and no employees are exempted to be tested.

Further, drug tests can detect prescription medicines that individuals often take, some of which lead to serious cases, such as taking them in an unlikely manner or for different motives, hence abusing the supposedly prescribed medicine.

Having been tested is the basis for determining whether an individual has been using or misusing one or more drugs; however, it is not the basis for diagnosing a disorder, oftentimes referred to as addiction.

Each employee was closely monitored by the examiners inside the comfort rooms, while those who stayed within the ring were frequently asked to drink more water. That way, the extraction process would be quick.

Even if the population tested was quite large, it only took the San Roque Retouvaille Center Drug Testing, DOH accredited testing center, a half-day to conclude the activity since everyone who was required to take it followed the simple steps, free from commotion.

The Philippine government’s “war on drugs” has not yet ended since President Ferdinand R. Marcos Jr. took over the country in July 2022. The surprise drug testing is typical of government agencies, including Tagum Water District; however, the results were not made public.

The conduct of drug test is anchored with Republic Act No. 9165, also known as the “Comprehensive Dangerous Drugs Act of 2002,” which includes provisions regarding drug testing for government employees. Section 36 of the law specifically states that “persons occupying lower positions in the government service who are found positive for the use of dangerous drugs shall be dealt with administratively, which shall be a ground for suspension or termination, subject to the provisions of Article IX-B of Republic Act No. 6713, otherwise known as the Code of Conduct and Ethical Standards for Public Officials and Employees.

Maintaining Accountability: A surprise drug testing conducted on department and division managers including permanent, and casual employees ensures a drug-free workplace.

Expanding Pipeline Connections in Barangay Madaum

With the purpose of providing access to clean and potable water, Tagum Water District (TWD) has laid new pipeline connections in different areas of Barangay Madaum. The said project is part of Work Order 1-06-99-020-2213, which involves the laying of a 150 mmØ uPVC pipeline covering Purok A (1-A) and Purok B Lower Nabintad, Barangay Madaum, Tagum City.

According to Engr. Marc Caparos, the field engineer in the Mainline Expansion Retaliation Division (MERD), who is in charge of monitoring the pipeline expansion project, it is part of the management’s initiative to expand and cover the remaining barangays without water connections.

The residents of Purok 1-A Gapas, Barangay Madaum, rejoice as they now have access to drinkable water. The new connection will improve the health and well-being of the residents. According to the residents, the water crisis has been a persistent problem, forcing them to walk long distances to collect water from other sources that are often dirty and unsafe to drink. This has resulted in health problems such as diarrhea and skin infections.

Brgy. Chairperson Aro M. Bisaro and the rest of the residents of Purok 1-A Gapas are extremely grateful to TWD for the pipeline expansion and for conducting the Seminar/Briefing for New Water Service Connection.

To facilitate and expedite the application process for water connection, the Customer Care Division Team, led by Acting Division Manager Ms. Jessel C. Bermudez, MMPA, conducted a Seminar/Briefing for New Water Service Connection on April 27, 2023. During the seminar, Ms. Juliet Cabal, Utilities/Customer Service Officer B, explained the basics of applying for a new service connection, including the necessary requirements. Mr. Robert Tesoro, Water/Sewerage Maintenance General Foreman, discussed the maintenance of the service connection line, or mainline, and other technical matters.

On May 16, 2023, the Customer Care Division also conducted a new service connection seminar at Prk. 1-D Carmen, Prk. 1-B

TWD is committed to continuously investing in water infrastructure and supply systems to reach all communities that currently lack access to clean water. This is one way of realizing one of TWD’s mandates, which is to install and operate a water supply and distribution system for domestic, commercial, and industrial uses for residents within its area of responsibility.

Bacuring, and Prk. 1-C Nabintad, which was attended by ninety (90) residents. Brgy. Chairperson of Purok 1-D, Jolven Mostaque, mentioned that they had almost lost hope that someday they could experience getting water straight from their faucet.

Jaydee M. Lequin, MMPA

“Building Bridges: Residents of Purok 1-D Carmen, Purok 1-B Bacuring, and Purok 1-C Nabintad actively participate in the New Service Connection Seminar, fostering community connections”

Towards a Better Future: Residents of Purok 1-A Gapas, Brgy. Madaum, Tagum City take a proactive step by filling out their New Service Connection Forms during a community seminar.

“Water connections are the vital threads that intertwine communities, enabling progress, and sustavining the harmonious coexistence of humanity and nature.” — Maude Barlow

INSPIRING CHANGE:

Tagum WD Commemorates

Women’s Month 2023

Hannah Lynnie B. Barrios

Tagum Water District (TWD) proudly joins in the celebration of Women’s Month, a momentous occasion that honors the achievements, resilience, and contributions of women. Throughout the month, the district has engaged in various activities and events that promote gender equality, women’s empowerment, and inclusivity. With a commitment to recognizing the vital role of women in society, TWD aims to inspire, uplift, and create a supportive environment for women to thrive in their personal and professional endeavors.

TWD IN JAIL

In a vibrant display of support for women’s empowerment, TWD kicks off its month-long celebration on March 14, 2023. The event takes place at the Bureau of Jail Management and Penology-Tagum City Jail, situated in Prk. 3, Dagohoy, Canocotan, Tagum City. With the resounding theme “We for Gender Equality and Inclusive Society,” the district’s initiative aims to create a more equitable and inclusive environment.

As TWD’s heartwarming surprise, 38 female Persons Deprived of Liberty (PDL) are treated to essential toiletries, nourishing food, hygiene products, and an uplifting program was held. Dr. Marie Jane A. Clavero, the Acting Department Manager of the Human Resource and General Services Department, delivered a heartwarming opening remark, reflecting on the challenges faced by both young and elderly female Persons Deprived of Liberty (PDL) in celebrating Women’s Month within the facility while being separated from their families.

After the opening remarks, the PDL, accompanied by female correction officers and Senior Jail Officer (SJO2) Elizalde Yroy, enthusiastically engaged in several TikTok dance challenges and budots. They also invited random Tagum Water District (TWD) employees to join them. Later on, the PDL showcased their creativity by crafting their own lyrics for the song “Sabihin Mong Lagi,” adapting it to reflect their current circumstances.

“Kami padayon nga mag ampo kaninyo nga unta, usa ka adlaw, mag-uban namo sa inyong tagsa-tagsa ka pamilya. Samtang naay kinabuhi, naay paglaum,” Dr. Clavero‘s message to uplift the spirits of the PDL.

SJO2 Yroy expressed admiration for TWD’s initiative, particularly in personally delivering the goods to the Persons Deprived of Liberty (PDL). This act not only allows the TWD employees who took part in the event to deepen their appreciation for their own freedom but also brings solace and comfort to the PDL.

Photograph of women inmates during the celebration of Women’s Day in Penology-Tagum City Jail, Prk. 3, Dagohoy, Canocotan, Tagum City, with the theme “We for Gender Equality and Inclusive Society,”

BREAKING THE SILENCE: TWD SHEDS LIGHT ON PCOS

To further emphasize women, a Polycystic Ovarian Syndrome Awareness Orientation was organized by Tagum Water District with Dr. Dyma Iris Veler-Barbarona and Trisha Jay J. Suaybaguio, RN, as speakers, both of whom work at Tagum City Health Office.

The orientation lasted about an hour and a half, during which Dr. Dyma Iris Veler-Barbarona emphasized the early signs and symptoms, health risks, diagnosis, and probable treatment of PCOS. She mentioned that the symptoms may vary from one woman to another.

Trisha Jay J. Suaybaguio, RN stated that PCOS may also affect women’s mental health. Women with PCOS may experience constant fatigue, decreased patience, and a lower tolerance for stress. However, they often attribute these traits to everyday life and accept them as normal.

CELEBRATING WOMEN’S MONTH: A SUCCESS

Tagum Water District expresses its gratitude to all the employees who participated and contributed to the resounding success of the women’s month celebration. The district is sincerely thankful to the speakers and other stakeholders who played a significant role in making the event a triumph. Through various activities, the celebration provided a platform to acknowledge the remarkable talents, skills, and leadership abilities of women within the water district. Not only did the event foster unity and support, but it also served as inspiration for women to overcome barriers and strive for excellence in their respective fields.

Attorney Virginia Coloma-Rafael: Woman in Action

Atty. Virginia Coloma-Rafael, a renowned legal professional and esteemed community leader, hails from the picturesque town of Piddig in Ilocos Norte, Philippines. With a lifelong commitment to public service, she has left an indelible mark on the legal landscape of the country, empowering individuals and upholding the principles of justice and fairness.

Born and raised in Ilocos Norte, Atty. Coloma-Rafael embarked on her academic journey at the Divine College of Laoag City, where she pursued a secretarial course. Her determination and thirst for knowledge led her to further her education at the University of Mindanao (Tagum College), where she obtained a bachelor’s degree in Commerce and Business Administration. Recognizing her passion for law, she later enrolled at the Ateneo de Davao to pursue her legal studies. Throughout her illustrious career, Atty. Coloma-Rafael has held various pivotal roles, showcasing her exceptional skills and unwavering dedication. She commenced her journey in public service as the secretary to the late Mayor Leonardo Velasco of Bacarra, Ilocos Norte, where she garnered valuable experience in administrative functions and community engagement.

In 2005, Atty. Coloma-Rafael’s commitment to the justice system led to her election as a member of the Philippine Association of Court Employees (PACE), a prestigious organization dedicated to enhancing the welfare and professionalism of court employees across the country. Her tenure

spanned a decade, until 2015, during which she worked diligently to promote the rights and well-being of court employees, leaving an indelible impact on their lives.

Displaying her remarkable aptitude in the legal field, Atty. Coloma-Rafael served as a Sr. Stenographer in the Provincial Fiscal Offices of Davao Del Norte and as a Stenographer in RTC Tagum City. In these positions, she honed her expertise in legal research, court proceedings, and the intricacies of the Philippine legal system.

Simultaneously,Atty. Coloma-Rafael embarked on an academic career at the University of Mindanao, where she served as a college professor for the past four decades. Her profound knowledge and passion for teaching inspired countless students to pursue careers in law and criminology. Additionally, she contributed significantly to the academic community as a reviewer of Criminology courses, providing valuable insights and guidance to aspiring professionals.

Not content with her accomplishments in education and public service, Atty. ColomaRafael ventured into private practice, establishing her law office in 2002. For over two decades, she has been a beacon of legal expertise and guidance, resolving complex legal disputes and serving as a trusted advisor to her clients. Recognizing her remarkable skills, the Supreme Court of the Philippines appointed her as an accredited court mediator assigned to RTC Tagum City, further solidifying her reputation as a highly respected legal professional.

Beyond her professional achievements, Atty. Coloma-Rafael has been an influential figure in the legal community. As the Chapter President of the Davao Lady Lawyers Association Foundation of Davao Del Norte, she has advocated for gender equality, empowerment, and professional development among female lawyers. Through her leadership and unwavering dedication, she has contributed to fostering a more inclusive and diverse legal landscape.

Throughout her remarkable journey, Atty. Virginia Coloma-Rafael has exemplified the principles of justice, service, and unwavering dedication. On January 17, 2023, Atty. Virginia Coloma-Rafael was given the chance to once again serve in government when she was appointed by Mayor Rey Uy as one of the Board of Directors representing the Women Sector in accordance with Presidential Decree No. 198, dated May 25, 1978. Atty. Virginia Coloma-Rafael will complete the five (5) board of directors, whose primary task and function is to establish policy according to PD 198, Section 18.

Tagum Water District is grateful for having a brilliant board of director in the person of Atty. Virginia Coloma-Rafael. She will be a great asset as a policy maker, molding and transforming Tagum Water District into a much better water service provider. From the bottom of the hearts of the TWD Board of Directors, management, and employees, welcome to the Tagum Water District Family.

Gian Carlo D. Dacua

TAGUM WD CONDUCTS DISCHARGE MEASUREMENT ACTIVITY

As manifestations of the imminent El Nino starts to come on-stream such as the humid air and the scorching heat of the sun in the recent weather pattern is apparent, the Local Water Utilities Administration (LWUA), in its issued Memorandum Circular No. 002-23, mandated all local water districts to submit an action plan based on the Philippine Atmospheric, Geophysical, and Astronomical Services Administration (PAG-ASA) ENSO Alert System

Status: El Niño Alert, where current conditions and model forecasts indicate that the occurrence of it in the coming season of June-July-August is at 80% probability and may continue until the first quarter of 2024 and encouraged the general public and government agencies to take precautionary measures of its impending impact.

El Niño, the warm phase of the El Niño-Southern Oscillation (ENSO) phenomenon, is referred to as unusually warmer than the average sea surface temperatures, which highly affect the weather pattern. This precedent often results in dry spells, droughts, and reduced rainfall that mainly affect the natural resources for the day-to-day lives of the affected population; food, energy, and water.

Water is the most vital of all the natural resources that all living things need. It cultivates the land for food and plant life, creates electrical energy, and keeps the body temperature at a normal level. Its role is not only for survival but also for the sustainability of life.

In the event of El Niño, the water level will slowly deplete, affecting the greater norm. Water utilities keep doing their part in assessing all the water resources- surface and ground, and continuously studying how to mitigate the effects of El Niño to come up with solutions that will aid and prevent the worst-case scenarios.

Tagum Water District, in its best interest to provide sustainable and potable water to the residents of Tagum City, conducted a discharge measurement activity on May 3, 2023, at the Hijo River, Magdum. The activity was led by the Engineering and Construction Department’s technical team headed by Engr. Pilar M. Mula, with the assistance of the Provincial Disaster Risk Reduction Management Council (PDRRMC) personnel, and the attendance of the Tagum Water Company Inc. (TWCI) technical operations manager, Ms. Saiya Mohammad. The purpose of the activity is to measure and determine the average flow rate or discharge of the Hijo River as part of the monitoring and basis for the assertion of El Niño. However, as government

agencies prepare for the looming phenomenon, the general public is also advised to do their part.

Conservation and the formulation of ways to generate resources are the ways to overcome this phenomenon. Alleviating the impending water shortage will always require our participation; making a few changes in our daily usage of water and avoiding wasting it can be the very first step. Some of the ways that we can contribute to conserving water are as follows:

Turn off properly the faucet when not in use.

Always check and repair leakages immediately if detected.

If water may still be used for other purposes, reuse it.

Store water in clean containers with covers.

Wash or laundry clothes in a bulk manner once a week or twice if necessary.

Collect rainwater whenever feasible in a clean container, but keep the covers on to prevent it from becoming mosquito-breeding sites.

Always monitor water consumption and monthly water billings.

Take quick baths and turn off the shower when not in use.

Through the imposition of these practices in our households, we are contributing to the greater good in our little ways. Nevertheless, with the objective of conserving water, do not deprive yourself of it to the point where you allow yourself to get dehydrated. As the Department of Health (DOH) Officer-in-Charge Maria Rosario Vergeire said in a recent press briefing, the Philippines must brace for the possible health impacts of El Niño, for example, the lack of water that causes food and waterborne diseases. It is also associated with heat stress, heat exhaustion, and heat stroke.

“Water helps restore fluids lost through metabolism, breathing, sweating, and the removal of waste. It helps to keep you from overheating, lubricates the joints and tissues, maintains healthy skin, and is necessary for proper digestion.”

Harvard T.H. Chan School of Public Health, The Nutrition Source: Water

Nonetheless, the weight of responsibility will always be upon our shoulders; it is our duty to ourselves, our families, and the community we are a part of. Now, if El Niño transpires, which it most likely will, are you prepared?

In photo (right to left:) Engr. Pilar Mula, Engr. Krist Andrew Almario, Engr. Abdul-Aziz Sahibil, Engr. Gene Rey Rubilla, Jin Louie Corowan, Maevelle Lynn Manalo, Sheen Corazo, Elmar Sumatra, Geraldine Ramos, Noel Gildore, Christian Maniquez, Christopher Demetillo, Saiya Mohammad (TWCI), and PDRRMC personnel: Lyra Mae Tomulac, Reymond Ruba, and Jimcrose Paña

Sheen G. Corazo

CELEBRATING 25 YEARS OF DEDICATED SERVICE: DIR. HENRIETTO Q. CASTRENCE

Dir. Henrietto Q. Castrence has achieved an impressive milestone by completing 25 years of dedicated service with the Tagum Water District (TWD). In today’s job market, where loyalty is increasingly rare, Dir. Castrence’s unwavering commitment to public service sets him apart as an exceptional individual.

He began his journey with the TWD on May 18, 1987, as the Chief of the Commercial Division. With remarkable leadership skills and a strong work ethic, he quickly advanced, eventually becoming the Administrative Chief from 1992 to 1994. During this period, he efficiently managed operations and streamlined processes within the organization.

Recognizing his talent and dedication, Dir. Castrence was appointed as the Officer In Charge of the Tagum Water District from July 1, 1992, to November 1, 1994. This marked a significant turning point in his career, as he took on greater responsibilities and contributed to the agency’s growth.

On November 1, 1994, Dir. Castrence reached the pinnacle of his professional journey with the TWD when he became the General Manager. This achievement not only showcased his competence but also ushered in progress and innovation under his visionary leadership.

Throughout his tenure, Dir. Castrence actively engaged with various organizations and associations, earning respect as an industry professional. He held notable positions, including Vice President of the Southern Mindanao Water Information Council, Treasurer of the Regional Utilities Industry Board, and Auditor of the Mindanao Association of Water Districts. Additionally, he served as Vice President in the Southern and Central Mindanao Water Information Council.

Dir. Castrence’s contributions extended beyond the local level, as he assumed leadership roles at the national level. He served as the Vice Chairperson of the Mindanao Association of Water Districts from 1999 to 2000 and as Vice President in the Philippine Association of Water Districts from 2001 to 2004.

Even after retiring from government service on March 28, 2012, Dir. Castrence’s dedication remained unwavering. He continued to promote billing services to various water

districts, leveraging his extensive experience and expertise for the benefit of the industry.

In recognition of his exceptional commitment and contributions, Dir. Castrence received a prestigious service award from the Philippine Association of Water Districts

Dir. Henrietto Q. Castrence’s 25 years of devoted service with the Tagum Water District, along with his continued endeavors, exemplify dedication, commitment, and passion for public service. His remarkable journey serves as an inspiration, emphasizing the power of perseverance and the significant impact an individual can have within an organization and the industry as a whole.

(PAWD) on April 14, 2023. The award ceremony took place during the 44th PAWD National Convention held at the SMX Convention Center in Pasay City.

Gian Carlo D. Dacua

C hat GPT VS. B A R D: A BATTLE OF AI CHATBOTS

In today’s fast-paced digital world, artificial intelligence (AI) chatbots have emerged as a crucial tool, revolutionizing the way businesses and organizations interact with their customers. These intelligent virtual assistants are designed to simulate human conversation and provide instant, personalized assistance, making them increasingly vital in various industries. The importance of AI chatbots cannot be overstated, as they offer numerous benefits and enhance customer experiences in unparalleled ways.

What is an AI chatbot?

An AI chatbot is a computer program designed to simulate conversation with human users through text or voice interfaces. AI chatbots use natural language processing (NLP), machine learning, and other artificial intelligence techniques to understand and respond to user inputs in a human-like way. Chatbots can be programmed to perform a wide range of tasks, such as answering customer service queries, providing personalized recommendations, or helping users complete transactions.

Who invented the first AI chatbot?

A computer scientist at MIT named Joseph Weizenbaum developed the first AI chatbot in the 1960s. Weizenbaum’s chatbot, called ELIZA, was designed to simulate a conversation between a psychotherapist and a patient. ELIZA used a technique called “pattern matching” to recognize keywords in the user’s input and generate responses based on a set of pre-programmed rules. Although ELIZA was limited in its abilities, it demonstrated the potential of AI chatbots to mimic human-like conversation and was a significant milestone in the development of artificial intelligence.

Aside from Chatgpt and Bard, there are other famous chatbots that have gained popularity over the years, including:

LaMDA, which stands for Language Model for Dialogue Applications, is a sophisticated conversational AI or chatbot developed by Google AI that has learned to participate in genuine and human-like discussions through intensive training on massive amounts of textual data. It can provide coherent and contextually relevant replies to a wide range of cues and questions. LaMDA demonstrates its ability to generate high-quality prose by providing factual summaries or producing intriguing tales.

OpenAI’s GPT-3, also known as Generative Pre-Trained Transformer 3, is a complex natural language processing model. GPT-3 is able to generate text, do language translation, create different types of creative material, and deliver helpful replies to your inquiries through intensive training on large amounts of textual information. It demonstrates its adaptability in handling various language-related activities and provides a broad variety of skills in interpreting and creating human-like content.

Mitsuku is a chatbot developed by Rollo Carpenter. It is one of the most successful chatbots in history and has won several awards, including the Loebner Prize Turing Test in 2013.

Cleverbot is a chatbot developed by Rollo Carpenter. It is one of the most popular chatbots in the world and has been used by millions of people.

Xiaoice is a chatbot developed by Microsoft. It is one of the

most popular chatbots in China and has been used by over 600 million people.

What is more powerful, Chatgpt or Google Bard?

According to BARD:

Google Bard and ChatGPT are both sophisticated AI chatbots, yet they have distinct advantages and disadvantages.

Google Bard has received considerable training on a large collection of text and code, giving it a larger range of understanding than ChatGPT. Furthermore, Bard can access real-time internet resources, guaranteeing that it is always up to date with the most recent information. It is worth mentioning, however, that Bard may occasionally demonstrate slower reaction times and have difficulties in developing innovative text forms.

ChatGPT is trained on a smaller text sample, but it can produce novel text structures more readily than Bard. ChatGPT is also faster to reply than Bard and more likely to deliver correct information. ChatGPT, on the other hand, is not as knowledgeable as Bard and cannot access the internet in real time.

Ultimately, the best chatbot for you will depend on your specific needs. If you need a chatbot that is knowledgeable and can access the internet in real time, then Google Bard is the better choice. If you need a chatbot that is creative and can generate text formats quickly, then ChatGPT is the better choice.

According to Chatgpt:

As AI language models, ChatGPT and Google’s BARD both have distinct characteristics and are customized for certain tasks, showing their distinctive power and potential.

ChatGPT, a big language model trained on enormous amounts of text data, can create human-like replies to a wide range of queries and inputs. It performs well in natural language processing tasks such as language translation, question answering, and text generation.

BARD from Google, on the other hand, is a cutting-edge sequence-to-sequence model intended exclusively for natural language production and text summarization. It also excels at jobs like text categorization and language translation.

Both models have distinct benefits and disadvantages, and which one to employ would be determined by the individual application and job at hand. Finally, it is critical to select the appropriate tool for the work and assess its performance using task-specific metrics.

Wilbert V. Vanguardia

TWD

BOLSTERS

WATER METER REPLACEMENT PROGRAM ANEW

Water is a precious resource, and its efficient management is crucial for sustainable development. In this context, the water meter replacement program has emerged as a significant measure undertaken by the Tagum Water District (TWD) to proactively and immediately replace the old and defective water meters of its consumers. This program aims to replace existing water meters with new devices, enabling accurate billing, promoting water conservation, and improving operational efficiency. Previously managed by the Maintenance Section of the Mainline Expansion and Rehabilitation Division, the water meter replacement program is now directly overseen by the Non-Revenue Water Management Division (NRWMD) starting last January 2023.

Since the inception of the program, the NRWMD has already installed more than 600 new water meters and is expected to double the tally before the second quarter ends. Under the supervision of Engr. Krist Andrew E. Almario, NRWMD’s officer-in-charge, the activity is regularly carried out by a team of skilled plumbers authorized by the TWD. The team addresses service requests on water meters that are close to the end of their serviceability after a thorough inspection and calibration have been made.

In its effort to bring prime service to its clientele, the TWD entails the mandatory replacement of all water meters aged five (5) years and above, along with those verified as stuck-up, undercharged, and overcharged water meters, among others. Per the NRWMD, water meters, as they age and are exposed to changing environmental conditions, often lose accuracy. Thus, the said measure is indispensable to ensure that the reading of water meters and the billing procedures remain accurate.

The program is not only seen as advantageous to consumers, but to the water utility’s end even more so. According to the Asian Development Bank, in its publication “The Issues and Challenges of Reducing Non-Revenue Water,” one factor that contributes to the NRW among water districts is the under-registration of customer water meters that wear with usage and age. The losses due to these defective water meters are known as commercial losses. Unlike physical losses that record a great volume of water waste due to water system leakages and overflows at reservoirs, commercial losses are much lower in volume. Howbeit, a decrease in commercial loss infers an increase in billed volume and revenues.

As the program continues to roll out, the TWD assures that homeowners and residents will be informed in advance before the installation of new water meters. Moreover, TWD discloses that the costs required will be levied from the meter maintenance fee that is paid monthly by the customers in addition to their water consumption bill. The said initiative will be done as needed for defective water meters, while the replacement of old water meters, whether on the fritz or not, will occur every five (5) years.

Nicko L. Mabido

FACTS ABOUT WATER SERVICE INTERRUPTION

Joyce G. Sangalang Hannah Lynnie B. Barrios

“Thousands have lived without love, not one without water.”

Water is a vital lifeline for all living creatures. It helps create and maintain life, ensures hydration and sanitation, quenches thirst, and assists the body in functioning well. The absence of clean water greatly hinders one’s daily cycle, from taking a dip in the bathtub to simply sipping coffee – a catastrophe indeed.

However, in some instances, the water flow inside the pipeline is halted and access to potable water is interrupted—this is termed as water service interruption. The most common cause of this occurrence is major repairs to leaks or damages in pipelines that may contaminate clean water. The repair will not commence until the gate valves are closed since the pressure is too strong to proceed and dangerous for the repair and maintenance crews as well.

Under the umbrella of water service interruption, there are two types: scheduled and emergency. The former refers to the planned water service interruption, which will be posted on various social media platforms ahead of time. On the other hand, the latter is an unforeseen water service interruption that needs immediate attention because the main pipeline has a leak or was hit by heavy equipment; hence, an announcement can only be made during the repair. Moreover, there are cases where sediments that have settled inside the pipelines are stirred, which results in discoloration of the water.

During these dire situations, water service providers strive to resolve the problem, providing their utmost. Meanwhile, the concessionaires are requested to store water and be calm, patient, and understanding.

Water service interruptions, whether scheduled or emergency, are inherently inevitable, but without a doubt, everyone, from water service providers to concessionaires, has a role to play in minimizing the aftermath of the temporary loss of water service.

Emergency Water Interruption vs. Scheduled Water Interruption

1.Definition - Scheduled Water Interruption is, in nature, foreseen, included or planned according to schedule, while Emergency Water Interruption is a serious, unexpected and often dangerous situation that needed instant action.

2.Timeliness - Scheduled Water Interruption is planned, thus on a specific time, date, and location, maintenance activity will happen. Nobody knows when and where an Emergency Water Interruption will arise, hence the repair and maintenance activity is unplanned. Apart from the 3 shifts of the maintenance crew, with 2 employees working per shift and will report the emergency, concerned citizens will surely call or attempt to contact the water services provider to have the site checked. The crew will assess the state of the site, depending on the damage to the pipe and its size.

3.Notice - In a Scheduled Water Interruption, copies of the notice will be circulated to the radio stations around the city by the division concerned. In addition, another division will post the notice on facebook 3 days before the scheduled date. During an Emergency Water Interruption,

there will be no prior post or radio announcement, as it is, inherently, unpredicted. Although it is an emergency water interruption, a notice will still be posted, if and only if, it will take the repair and maintenance team longer than usual to repair the damaged pipe or the civil workers to interconnect pipelines. Some water interruptions that take less than an hour to be repaired are not required to be posted.

4.Affected Area - No matter what type of water interruption it is, the primary areas affected, including those nearby villages, puroks, and barangay (if applicable), will be announced and posted.

5.Activity - Both scheduled and emergency activities frequently involve interconnection, repair, and maintenance of transmission and distribution mainlines from 50mmØ to 700mmØ, such as unplasticized polyvinyl chloride (uPVC), high-density polyethylene (HDPE), cementlined cement coated (CLCC) and epoxy lined-epoxy coated (EL-EC).

Tips on How to Conserve Water While Discoloration is Ongoing:

1.Do not leave your faucet on - Turning your faucet on to see if the water discoloration has stopped, is actually not a good idea. The water that you flowed through your water meter will be counted as consumed, next thing you will know your next bill increases. Contact your water services provider so they can help you by flushing your nearest blow-off riser.

2.Stock discolored water - When you made an impulsive decision, just as turning on your faucet the whole time to see if the water becomes clear, perhaps, you do not want that water to go to waste. Instead, you can use it to flush your toilet and water the plants!

3.Check your water at regular intervals - To ensure that your tap water is clear, monitor your water in intervals of 10 minutes for 1 hour. Use a light-colored container to hold the water and see for yourself. If the water is not yet clear in the first hour, you may contact your supplier.

4.Ask your neighbors - Yes! If you have neighbors nearby, do not hesitate to ask them how long they are experiencing water discoloration. Maybe, they found out first. Further, ask them if they have reported it to your water supplier. If not, please initiate. Instead of posting it online, reach out to your utility provider immediately. Remember that not everyone online really cares, unless your friend works at one, then you may report to him.

5.Buy water from refilling stations - Water bought from refilling stations are great supplement to your household needs. While you can not cook with discolored water and opt not to drink from it, it is understandable. You can always buy from refilling stations to satisfy your needs. After all, it is a matter of personal choice.

- Wystan Hugh Auden

TAGUM WD HONORS EMPLOYEES’ HARD WORK AND DEDICATION

To boost and inspire employees to work harder, TWD, through the Program on Awards and Incentives for Service Excellence (PRAISE) Committee, has decided to award model employees on a monthly basis. This initiative, spearheaded by Chairperson Arlene J. Adlawan, aims to recognize exceptional employees deserving of acknowledgment for their outstanding contributions.

In every workplace, there are individuals who consistently go above and beyond, exemplifying dedication, professionalism, and a commitment to excellence. The TWD Employee of the Month program serves as a platform to acknowledge exceptional performance by employees. As such, this program is granted to an individual who has excelled among their peers in a functional group, position, or profession based on the following criteria:

1. Nominees may be a Permanent, Casual, Job Order or ProjectBased Worker;

2. Each department shall nominate one (1) qualified employee per month;

3. All nominees shall pass the screening process of the PRAISE Committee;

• Rank and file members of the PRAISE Committee when nominated shall inhibit during the screening process

• Division and Department Managers are precluded from being nominated

4. He/she must be employed with the district for atleast one (1) continuous year;

5. Must garner a comments from at least three (3) peers, positive comments are greater than the negative remarks;

6. Must not have been issued with memorandum for disciplinary matters on offences committed for the month;

7. Must not have incurred undertime/tardiness for the month;

8. Must not have incurred Pass Slip or locator slip for personal purposes;

9. Must have complied the standards on Dress code;

10. Performance Rating for the past two (2) rating period must be Very Satisfactory (VS); (if applicable)

11. Must not have incurred any absences even if with pay except for the five (5) days mandatory leave and three (3) days special leave.

Being recognized as the Model Employee inspires a sense of pride and boosts morale, encouraging a healthy competitive spirit among team

members. This recognition not only honors individual achievement but also reinforces the organization’s core values and goals. Starting in November 2022, TWD has been acknowledging the exemplary efforts of individuals on a monthly basis. Among the awardees for the year 2023 are the following:

The PRAISE Committee also plays a vital role in the selection of the model employee. The committee adheres to the principle of providing incentives and awards based on performance, innovative ideas, and exemplary behavior to all employees who meet the set criteria in order to ensure equal employment opportunities. The PRAISE Committee is composed of the following personnel:

TWD places great importance on the Employee of the Month program, as it plays a crucial role in celebrating exceptional employees and promoting a culture of excellence. It provides recognition for outstanding performance, cultivates a work environment focused on continuous improvement, increases employee engagement and satisfaction, and inspires professional growth and development.

Jaydee M. Lequin, MMPA

“The strength of the company lies in the hard work and dedication of its employees” – Mary Kay Ash

DAVRAA IS BACK!

Davao City Durians Defended the Overall Champion Title

Engr. Gene Rey L. Rubilla

After more than three years of hiatus brought on by the pandemic, the Davao Regional Athletic Association (DAVRAA) Meet was officially opened on April 23, 2023, and was held at the Davao Del Norte Sports and Tourism Complex, Tagum City.

Despite the occurrence of bad weather, about 8,000 athletes, along with their coaches, teachers, and other officials, proudly marched and represented their respective school divisions.

DAVRAA Meet 2023 had delegates from different divisions, including Davao del Norte, Davao Oriental, Davao de Oro, Davao del Sur, Davao Occidental, Mati City, Panabo City, Davao City, Island Garden City of Samal, Digos City, and Tagum City, which competed in various sporting events.

In line with this sporting activity, the Department of Education XI aims to enhance the potential of the youth in sports not just in the region but also on the national and international stage, as well as the development of their character in building relationships with others as competitors and as young athletes.

After a week-long DAVRAA Meet 2023, Davao City Durians were hailed as overall champions with 174 gold, 111 silver, and 85 bronze medals. Host Tagum City

IMAGE SOURCE: https://www.facebook.com/photo/?fbid=125569097176932&set=pb.100091715265019.-2207520000.).jpg

Premiers grabbed 62 gold, 55 silver, and 69 bronze medals, followed by Davao del Norte Pioneers, which had 41 gold, 38 silver, and 60 bronze medals that settled them for second and third place, respectively. Meanwhile, runner-ups Digos City Trekkers had 21 gold, 26 silver, and 25 bronze medals, Panabo City Banana Magnates also collected 20 gold, 40 silver, and 51 bronze medals, Davao de Oro Miners tallied 17 gold, 36 silver, and 49 bronze medals; Davao del Sur Cobras claimed 17 gold, 26 silver, and 23 bronze medals; Davao Occidental Slashers got 12 gold, 11 silver, and 36 bronze medals; Mati City Eagles won 5 gold, 9 silver, and 28 bronze medals; Island Garden City of Samal Waves received 5 gold, 9 silver, and 13 bronze medals; and Davao Oriental Sunrisers garnered 3 gold, 15 silver, and 16 bronze medals.

The winners in team sports such as basketball, volleyball, baseball, futsal, sepak takraw, and football were qualified for another clustered pre-national qualifying tournament that is scheduled for June 4-9. However, measurable sports that were decided by qualification standards, such as swimming, athletics, and archery, sports that do not apply qualifying standards in the selection of athletes; and other events that were not identified as team sports will proceed automatically to the Palarong Pambansa 2023, which will be hosted by Marikina City from July 29 to August 5, 2023.

IMAGE SOURCE: https://www.facebook.com/photo.php?fbid=572582684987245&set=pb.100067065554782.-2207520000.&type=3).jpg

MORE TIME TO WAIST

Engr. Gene Rey L. Rubilla

With this recent pandemic where health matters most, Tagum Water District relaunches Zumba, which happens every Friday as part of the Health and Wellness Program. The institution aims to have the employees boost their immune systems by burning some calories through Zumba.

Originally, Zumba was a Latin-inspired dance workout created in the 1990s by dancer and choreographer Alberto “Beto” Perez. It had four basic rhythms, namely salsa, reggaeton, merengue, and salsa, but as the years went by, different styles and techniques were developed as Zumba became popular around the world. This kind of full-body workout is helpful for those who cannot perform intense exercises. Some studies show that attending Zumba regularly helps improve participants’ cardiovascular fitness and may improve fitness, balance, and flexibility depending on the scale of intensity. Well, the good thing about Zumba is that aside

from physical health, it also has benefits for our mental health; it builds self-esteem and good social relationships with others.

Although Zumba is generally safe, some points remain to be considered because all physical activity carries inherent risks. It is important to look at everyone’s physical health first before diving into the program, as well as the intensity of the workout. The venue must also be in an open-air space for more relaxing vibes.

During the peak of the pandemic, many were performing this kind of physical activity to reduce stress and anxiety, not only those at young ages but those older too. Undoubtedly, Zumba is a fun, effective dance workout that is a good option for people who enjoy upbeat music and an energetic group exercise environment.

DROPS OF WISDOM

When you change your pet’s water, give the old water to your plants or trees.

Flush with a bucket instead of using a water closet. Clean patios, sidewalks and driveways with a broom instead of water hose

Airdry your laundry to save water. You can save electricity too.

Install watersaving areators on all of your faucets to save water. Report all broken pipes to property owners or Tagum Water District. Don’t use your toilet as a garbage bin. Each time you flush a tissue or a small trash, 5-7 gallons of water are wasted.

Teach children to turn off faucets tightly after each use

Leave a bucket outside to fll with rainwater. Keep this water for your garden on a not-so-rainy day

TWD OFFERS THE FOLLOWING SERVICES:

LABORATORY SERVICES

Water Bacteriological Test (Php 800.00/sample)

Inclusion:

1. Fecal Coliform

2. Total Coliform

3. Heterotrophic Plate Count

HOTLINE

(084) 216-6628

CUSTOMER CARE

0963-926-7303

MAINTENANCE CREW

0963-341-9162

Provides 24/7 Repair and Maintenance on TWD Side Service Connection Line.

FOR UPDATES & CONCERN VISIT OUR OFFICIAL FB PAGE

www.facebook.com/TagumWaterDistrictOfficial

BULK WATER DELIVERY

VIA WATER TANK

Tagum Water District accepts orders for water delivery to various barangays within Tagum City for ₱200 per cubic meter.

9:00 a.m. to 12:00 n.n. at TWD Compound, Mirafuentes District, Barangay Magugpo North, Tagum City, Philippines