Swiss Center for Design and Health
HUMAN-CENTRED
EVIDENCE-BASED
We put people, in all of their diversity, and their needs at front and centre.
PARTICIPATIVE
We make all stakeholders part of the process right from the start.
We put people, in all of their diversity, and their needs at front and centre.
We make all stakeholders part of the process right from the start.
We base our work on scientific findings.
We gradually draw closer to solutions.
Annual Report 2024
“The SCDH has the potential to deliver societal and economic benefits throughout Switzerland.”
For the SCDH, 2024 was both an eventful and an important year, marking as it did the end of the first phase of federal funding. It was a year shaped by two challenges that would determine the SCDH's future.
The first involved the assessment of the State Secretariat for Education, Research and Innovation (SERI) with regard to the request to continue federal funding for another four years. This process was initiated in 2023 when the request was submitted and the Swiss Science Council's (SSC) visited the SCDH. After the visit, the SSC issued its report, which would form the basis for the subsequent review by the SERI, the Federal Department of Economic Affairs, Education and Research (EAER) and, finally, Federal Councillor Guy Parmelin.
The second challenge was that of transforming the SCDH from an early-stage organisation into an operating center with an increasingly strong economic orientation that provides services, engages in collaborative research, offers professional development workshops and seminars. External factors made the first years of the early development stage difficult. Nonetheless, the SCDH was able to complete the necessary modifications of its premises, implement internal structures and processes and define its offerings in 2024. The cultivation of the national and international networks and the intensification of acquisition activities resulted in a significant increase in orders coming in. Moreover, the SCDH hosted a large number of events and conferences.
Thanks to the extraordinary commitment on the part of all members of staff, who, even in hectic times, were always
focused on the successful development of the SCDH, when the much-awaited news came in shortly before Christmas, it was good news: the SCDH will continue to receive federal funding, at the same level, despite the current strains on federal finances. The SCC's assessment was a key factor in the decision. In its report, it attributed “a high-level national significance” to the SCDH “due to its innovative approach and because it has the potential to deliver a high level of societal and economic utility throughout Switzerland”. This decision represents a historic milestone in the still quite short history of the SCDH. It means that the SCDH will be able to expand its role at the interface of science, industry, politics and society and to strengthen the innovative capacity of Switzerland in numerous fields of knowledge and technology.
The active support of the Canton of Bern and SCDH's shareholders should also be emphasised here. Their sustained support and trust contributed substantially to the present structure and capabilities of the SCDH.
Thus for the SCDH, the last days of 2024 brought not only the conclusion of an intensive first phase of funding but also the start of a new and exciting future. A future that we all look forward to and that will bring us closer to our goal of being the leading organisation at the interface between design and health.
The SCDH is Switzerland’s only center of technological excellence for design research in the health sector. The SCDH researches and develops design solutions and standards that promote good health in three areas of activity: “Visual Communication”, “Objects and Environment” and “Systems and Processes”. The SCDH provides services, enters into research collaborations and offers professional development workshops and seminars. For clients from industry, the science and research community and the public sector, it provides analyses, consultancy, simulation and co-prototyping, as well as access to a unique infrastructure and an international network of experts. Established in 2019 as a public-private partnership, the SCDH is funded by the federal government, the Canton of Bern and private partners. It has 27 employees (23 full time equivalents) and is based in Nidau near Biel/ Bienne.
Platforms
Offerings
“One question is always front and center: how can design be used to improve health – in all spheres of life?”
AREAS OF ACTIVITY
VISUAL COMMUNICATIONS
Signage and guidance systems
Information design Interaction design
OBJECTS AND ENVIRONMENT
Architecture, interior architecure
Urban planning, public spaces
Product design
SYSTEMS AND PROCESSES
Service Design Organisation design
OFFERINGS
PLATFORMS
SERVICES AND RESEARCH COLLABORATION
LIVING LAB
WORKSHOPS
TEACHING AND SERVICES
Extended-Reality Simulation Area
Realistic testing spaces (mock-up rooms, operating theatre, etc.) Testing systems (accessibility, material, colour, light, acoustics, etc.)
MATERIALS COLLECTION
APPROACH
HUMAN-CENTRED EVIDENCE-BASED PARTICIPATIVE ITERATIVE
RENTAL
Living Lab (reception area, hall) Workshops (open space) Office space (offices, co-working spaces, seminar and meeting rooms)
We offer analysis, consulting, simulation and co-prototyping – in the form of contracted services or in the context of collaborative research with funding awarded in a competitive process. We also offer professional development. We use our platforms as needed and depending on the question being addressed. Projects can be realised in the SCDH’s Living Lab, on our clients’ premises or in digital form.
EXTENDED-REALITY SIMULATION AREA
Measuring 560 square metres, the Extended-Reality Simulation Area enables the projection of entire floor plans on a 1:1 scale, augmented with lightweight partitions and mock-ups as well as furnishings specific to the context. Floor plans become rooms that people can walk through and experience .
In realistic testing settings, treatment or work environments can be faithfully reproduced so that furnishings, technologies and products to be simulated and tested with all five senses The rooms are arranged over 300 square meters in total in a row connected by a corridor. Modular in structure, they can be modified as needed. They allow A/B testing, have lighting control systems, daylight simulation and sound systems.
The testing systems allow the creation of controlled and reproducible conditions. Here, the effects of factors such as light, colours, acoustics or the feel of surfaces can be investigated and accessibility can be verified.
WORKSHOPS
The workshops include a professional wood and metal shop as well as an open space which is used mainly for work with plastic, textiles or digital printing. Workshop staff create mock-ups and prototypes, support the SCDH's services, collaborative research and professional
development offerings and assist with forming the platforms.
The materials collection creates an index of materials that promote health and conserve resources. These are validated on the basis of the most recent research findings and experiences and shown in their real-world setting. The collection offers digital and physical tools, a growing knowledge base, evidence-based planning aids.
Scientific partners Industry partner
“Avoid unnecessary costs and increase safety – with a 1:1 scale simulation.”
Development of a design concept for a new assisted living unit in Biel / Bienne for Stiftung Dessaules.
Simulation workshops to assess the plans for a new hospital building in Biel - Brügg
Workshop on developing new approaches in the field of accommodation in asylum centers.
Service
December 2024 – September 2025
Lead : Stiftung Dessaules
Partner: SCDH
Funding: Stiftung Dessaules
Service
November 2024 – December 2026
Lead : Spitalzentrum Biel AG, fsp Architekten AG, Daniel Pauli architektur.consulting
Partner: SCDH
Funding: Spitalzentrum Biel AG
Service
November 2024
Lead: IKEA Schweiz
Partners: IKEA Schweiz, Zurich University of the Arts, Architecture for Refugees, Bern University of Applied Science / Bern Academy of the Arts
Funding: IKEA SCHWEIZ
Genolier Innovation Hub
Evaluating an “operations block” before build-out.
Service
November – December 2024
Funding : Genolier Innovation Hub
Partner: SCDH
Funding : Genolier Innovation Hub
Analysis of the website of Switzerland's Academic Society of Oncology Nursing, Onkologika.ch.
Service April 2023 – January 2024
Lead: School of Health Sciences, Fribourg (HEdS-FR)
Partners: Swiss Association for Nursing Sciences / Academic Society (AFG) of Oncology Nursing, Inselgruppe AG / Inselspital Bern / Dept. of Nursing, Cantonal Hospital St. Gallen SCDH
Funding: Swiss Association for Nursing Sciences / Academic Society (AFG) of Oncology Nursing
Development of a mock-up and a prototype of an age-sensitive seating option for public spaces in the Commune of Muri-Gümligen bei Bern.
Development of a method for the participative and iterative development of an inclusive booking procedure.
Service design for care@home: promoting health literacy of patients, family members and specialist staff.
Service
September – December 2024
Lead: Commune of Muri-Gümligen bei Bern
Partners: GERONTOLOGIE CH, Komform GmbH, SCDH
Funding: Commune of Muri-Gümligen bei Bern
Research collaboration
December 2024 – November 2025
Lead: Claire & George Foundation
Partner: SCDH
Funding: Swiss Innovation
Research collaboration
May – December 2024
Lead: SCDH
Partners: Bern University of Applied Science / School of Engineering and Computer Science / Institute for Medical Informatics (I4MI), Association Hospital@Home, LerNetz AG
Funding: Bern University of Applied Science
Development and implementation of an interprofessional Care@home service for the postpartum period aimed at improving timely access to care to people suffering from perinatal mental health disorders.
Research collaboration
May – December 2024
Lead: Universitäre Psychiatrische Dienste (UPD Bern) / University Hospital of Psychiatry and Psychotherapy
Partners: Inselspital / University Hospital Bern / Department of Obstetrics and Gynaecology, Bern University of Applied Science / School of Health Professions / Departments of Obstetrics and Nursing, Universitäre Psychiatrische Dienste (UPD Bern) / University Hospital of Psychiatry and Psychotherapy and for Child and Adolescent Psychotherapy, Association Post-partal Depression CH, SCDH
Funding: Bern University of Applied Science
Students enrolled in the “Sports Facilities” certificate of advanced studies (CAS) course at the Swiss Federal Institute of Sport Magglingen acquire basic and specialised knowledge about the planning, operation and maintenance of sports facilities. The SCDH presents its portfolio there in a professional development context.
In the certificate of advanced studies (CAS) course “Rebuild Ukraine”, refugees from Ukraine learn how they can make an enduring contribution to rebuilding their country. The SCDH offers a workshop on the simulation of a hospital in Dnipro.
The future of remote care and remote surgery in operating theatres was investigated in an academic collaboration between the Central Saint Martins’ Masters course “MA Narrative Environment” and the SCDH.
Professional Development
November 2024
Lead : Swiss Federal Institute of Sport Magglingen
Partner: SCDH
Funding: Swiss Federal Institute of Sport Magglingen
Professional Development
February 2024
Lead : Bern University of Applied Science
Partner: SCDH
Funding: Bern University of Applied Science, SCDH
Professional Development
October – December 2024
Lead : Central Saint Martins
Partner: SCDH
Funding: SCDH
How should we design hospitals of the future? This was the primary focus of the professional development workshop.
Professional Development
June 2024
Lead: SCDH
Partners: Children’s Healthcare of Atlanta / Critical Care, SCDH
Funding: participants
Symposium
FPublications
“We develop and research design solutions and standards that promote health.”
SYMPOSIUM 2024
In July 2024, members of the International Advisory Board and the Scientific Board as well as invited experts and guests met for the third SCDH Symposium: “Building Trust: Designing for Remote Care”. The focus lay on the integration of telemedicine technologies in hospitals or in the homes of patients and on how these technologies interact with the built environment and the people who use them.
Kicking off the symposium were three keynote lectures, given Dr. Nirit Pilosof, Prof. Dr. Paola Pierri and Dr. Ellen Taylor, and the panel discussions that followed them. These were open to the public. These were followed by live simulations of various remote-care scenarios in the Extended-Reality Simulation Area and in the realistic testing spaces of the Living Lab. The symposium concluded with a public lecture by Dr. med. Elisa Heising and a podium discussion with Dr. med. Elisa Heising, Kristian
Chenais, N. & Görgen, A. (2024). Immersive interfaces for clinical applications: current status and future perspective, Frontiers in Neurorobotics, 18. https://doi.org/10.3389/fnbot.2024.1362444
Pilosof, N., Harder, D., Afzali, M., Inauen, R., Nadol, E. & Wollschlegel, D. (2024). Building trust: designing for remote care (poster), First Swiss Hospital at Home Society Congress 8 November 2024, Zollikerberg.
Müller, F., Soom Ammann, E. & Afzali, M. (2024). Sterbesettings beforschen – Methodologisch-methodische Herangehensweise, in: Caduff, C., Stetter, B., Afzali, M., Müller, F. & Soom-Ammann, E. (Eds.). Sterben gestalten, Scheidegger & Spiess, 2024, Zürich. https://doi.org/10.53788/STST0103
Stetter, B., Soom Ammann, E., Müller, F., Caduff, C. & Afzali, M. (2024). Einleitung, in: Caduff, C., Stetter, B., Afzali, M., Müller, F. & Soom-Ammann, E. (Eds.). Sterben gestalten, Scheidegger & Spiess, 2024, Zürich. https://doi.org/10.53788/STST0100
Caduff, C., Stetter, B., Afzali, M., Müller, F. & SoomAmmann, E. (Eds.) (2024). Sterben gestalten: Möglichkeiten am Lebensende, Scheidegger & Spiess, Zürich. https://doi.org/10.53788/STST0001
Schneider, Georgette Jenelten, Flavia Wasserfallen and Prof. Dr. Maya Zumstein-Shaha.
The symposium provided insights into the ways that remote-care technologies interact with the built environment and into how those interactions affect human experiences. The objective was to develop, on the basis of the knowledge gathered at the symposium, recommendations and guidelines to inform decision-makers and managers in the health system; architects, designers and developers of new technologies and also medical personnel, and to put them in the position to exploit the full potential of remote-care models.
CONFERENCES AND LECTURES
Nicholas, D.S., Afzali, M., Aksamija, A., Sanders, L., Coleman, N., Mazzi, A., Oygur Ilhan, I. (2024). Reimagining care through evidence: design research, patient centered solutions, and a culture of care for healthy societies. Theme Track (Co-Chair), 2024 Design Research Society (DRS) Conference Boston: Resistance, Reflection, Recovery, Reimagination; 23. – 28. June 2024, Northeastern University, Boston, MA, USA.
Afzali M Müller F, Gröble S., Soom-Ammann E. & Fuhrer W (2024) oase.kleinbasel: A cross-generational care site combining hospice care for children and adolescents with dementia care (lecture), European Healthcare Design 2024, Session 24: Cross-generational design, Royal College of Physicians London, 10 – 12 June 2024, London, UK.
Afzali, M. (2024). Spaces for health, lecture, Munich University of Applied Sciences (HM), lecture series “Design im Zeughaus”, 4 June 2024.
Inauen, R., Wollschlegel, D. Simulation based testing of digital health tools, lecture in the “Seminar Patient Centered Digital Health” held by the Institute for Patientcentered Digital Health, Institute of Ageing and Institute of Design Research, Bern University of the Arts HKB, Bern University of Applied Science, 15 October 2024.
Chenaïs, N., Inauen, R., Wollschlegel, D. Towards evidence-based design of digital health tools, lecture at the conference “Design4health2024”, held by Sheffield Hallam University, Lab4Living, 25 – 27 June 2024
“Everyone should be able to live in an environment that benefits their health.”
DR. PAULA ADOMEIT
Insel Gruppe AG / Department of Nursing / Director
PROF. DR. PHIL., DIPL.-POL.
ANNIKA FRAHSA
University of Bern / Medical Faculty / Institute of Social and Preventive Medicine / Head of Research Group
DR. MINOU AFZALI
SCDH / Head of Research
PROF. DR. MED. GUIDO BELDI
Inselspital, Bern University Hosiptal / Bauchzentrum Bern / University Clinic for Visceral Surgery and Medicine / Chief Physician for Visceral Surgery
PROF. DR. MED.
ARISTOMENIS EXADAKTYLOS
Inselspital, Bern University Hospital / Emergency Department / Director and Chief Physician
PROF. WILLIAM FUHRER
Bern University of Applied Science / School of Architecture, Wood and Civil Engineering / Head of competence area Dencity / Professor of Urban Development and Mobility
ADÈLE THORENS GOUMAZ
HEIG-VD (School of Engineering and Management) / Professor, Board Member
DR. KATE MOLESWORTH
Swiss Tropical and Public Health Institute / Health and Social Development Adviser
ANDRÉ NIETLISBACH
Canton of Bern / Department of Economic Affairs, Energy and the
PROF. DR. SABINE HAHN
Bern University of Applied Science / School of Health Professions / Head of Department of Nursing / Head of Applied Research and Development in Nursing
PROF. DR. DEANE HARDER
Bern University of Applied Science / Business School / Institute for Innovation and Entrepreneurship / Lecturer
PROF. MICHAEL LEHMANN
Bern University of Applied Science / School of Engineering and Computer Science / Institute for Medical Informatics (I4MI) / Professor for Medical Informatics
DR. JULIA REHSMANN
Bern University of Applied Science / School of Health Professions / Institute for Social Anthropology / Research Fellow
PROF. DR. MPH
DAVID SCHWAPPBACH
University of Bern / Institute of Social and Preventive Medicine / Professor of Patient Safety
DANIELLE QUAILE Girsberger Holding AG / CEO
PROF. DR. ARNE SCHEUERMANN
Bern University of Applied Science / Academy of the Arts / Institute of Design Research / Head
PROF. DR. SEBASTIAN WÖRWAG (CHAIR)
Bern University of Applied Science / President
PROF. DR. SANG-IL KIM
Bern University of Applied Science / School of Engineering and Computer Science / Institute for Medical Informatics (I4MI) / Co-Head
PROF. DR. BORIS SZÉLPAL
Bern University of Applied Science / School of Architecture, Wood and Civil Engineering / Professor of Architecture and Planning
PROF. DR. KIM OLIVER TOKARSKI
Bern University of Applied Science / Continuing Education Division / Head
PROF. DR. KLAZINE VAN DER HORST
Bern University of Applied Science / School of Health Professions / Director
PROF. JORGE FRASCARA
University of Alberta, Edmonton, Canada / Professor Emeritus
PROF. DR. ANJALI JOSEPH
Clemson University, South Carolina, United States / Spartanburg Regional Healthcare System / Endowed Chair in Architecture & Health Design Professor of Industrial Engineering / Professor of Architecture
PROF. DR. DEBAJYOTI PATI
Texas Tech University, Lubbock, United States / Department of Design / Interior Design / Professor / Rockwell Endowment Chair
PROF. DR. EVELYNE DE LEEUW
Université de Montreal, Quebec, Canada / Canada Excellence Research Chair in One Urban Health / Professor of Public Health
PROF. RUTH WEST
University of North Texas, Denton, United States / xREZ Art + Science Lab / Director, Professor
BERN UNIVERSITY OF APPLIED SCIENCE
UNIVERSITY OF BERN
VISANA AG
GIRSBERGER HOLDING AG
BIGLA CARE AG
BKW AG
BURCKHARDT ARCHITEKTUR AG
CLAIRE & GEORGE FOUNDATION
CRÉATION BAUMANN AG
CSEM SA
GWJ ARCHITEKTUR AG
LINDENHOFGRUPPE AG
LOSINGER MARAZZI AG
MICHEL GRUPPE AG
NOVAZONA AG
QUMEA AG
PUZZLE ITC GMBH
SITEM INSEL AG
SWISS SCHOOL OF PUBLIC HEALTH
PATIENT SAFETY SWITZERLAND FOUNDATION
SOLINA FOUNDATION
NORA COLMAN MD
Children’s Healthcare of Atlanta, Atlanta, Georgia, United States / Paediatric Critical Care Medicine
FEDERAL GOVERNMENT (SWISS CONFEDERATION)
DR. NIRIT PILOSOF Sheba Medical Centre, Ramat Gan, Israel / Head of Research, Innovation and Transformation, Coller School of Management, Tel Aviv University
PROF. DR. HELLE WIJK Gothenburg University, Gothenburg, Sweden / Sahlgrenska Academy / Health and Care Sciences / Professor, Chalmers University of Technology / Gothenburg, Sweden / Visiting Professor
PROF. DR. THOMAS ZELTNER University of Bern / Institute of Social and Preventive Medicine / Professor of Public Health, Swiss Red Cross / Director
CANTON OF BERN
LERNETZ AG KOMFORM GMBH
SWISS MEDTECH
SWISS TROPICAL AND PUBLIC HEALTH INSTITUTE
SWISSCOM AG
SWITZERLAND INNOVATION PARK BIEL / BIENNE AG
THE TAO OF EXCELLENCE GMBH
TRIFACT AG
USM U. SCHÄRER SÖHNE AG
WHITESPACE LTD.
STEFAN SULZER
Executive Management / Managing Director
DR. MINOU AFZALI
Extended Management / Head of Research
DR. MONIKA CODOUREY
Extended Management / Head of Living Lab
ANKE GARCIA BARROS
Extended Management / Head of People and Culture
KLAUS-MARTIN GAREIS
Extended Management / Head of Operations and ICT
RAPHAEL HUBER
Extended Management / Co-Head of Workshops
HOLGER LITENBURGER
Extended Management / Head of Business and Finances
JÉRÔME RÜTSCHE
Extended Management / Co-Head of Workshops
YVONNE UHLIG
Extended Management / Head of Communication and Marketing
MANUEL BALZAREK Workshops / Wood workshop
CAROLINE BÜCHELER
Communication and Marketing
VIVIANE BURKHALTER
Management Assistant
MICHAEL CONRAD
Operations and ICT / Data Science and Machine Learning
PATRIZIA EGLOFF
People and Culture / Hospitality
RAHEL INAUEN RESEARCH
MICHAELA KOCH Assistant, Extended Management
RAMON LEHMANN
Communication and Marketing
DOMINIC MÜLLER
Operations and ICT / Support
EMMA N ADOL Research
PHILIPP REINMANN Business and Finances / Business Development
BARBARA SCHWÄRZLER Workshops / Materials Collection
LENA SUNIER Business and Finances / Business Development
MAGDALENA TOMOFF Living Lab / Colour Design
ANJA WALKER Communication and Marketing
DAVID WOLLSCHLEGEL Living Lab / Interaction Design
ROGER ZIMMERMANN Workshops / Metal Shop
MERI ZIRKELBACH Workshops / Materials Collection
TEAM
SWISS FEDERAL GOVERNMENT
CANTON OF BERN
EMPLOYEES
INDIVIDUAL ORGANISATION
EXECUTIVE MANAGEMENT EXTENDED EXECUTIVE MANAGEMENT
SCIENTIFIC BOARD
INTERNATIONAL ADVISORY BOARD
SHAREHOLDERS
PARTNERS (LET TER OF INTENT)
Income statement Balance Sheet
With the conclusion of the 2024 financial year, the first funding period (2021–2024) also comes to an end, and with it the early stage of the development of the SCDH. Thus in 2024, the SCDH continued with the investment activity carried out in 2023.
The conversion and expansion of the building infrastructure on our premises in Nidau (the SCDH's largest investment project) was successfully completed, in good time and within the defined budget. Additional work was done to further develop the Living Lab; this primarily involved investment in digital technologies for the quantitative assessment of simulations (measurement of brain activities and motion and eye tracking), in a computing lab and the further development of the Extended-Reality Simulation Area and the conference area. The existing resources of the workshops were supplemented with modern 3D printers, innovative industrial robots and additional equipment for the wood- and metalworking shop. The infrastructure for the materials collection was built.
A substantial portion of the funding granted to the SCDH by the federal government and the Canton of Bern was earmarked for the investments mentioned above. Following the Swiss GAAP FER 28 accounting standards, these funds were reserved so that they would be available to cover the corresponding future expenses. The full amount of the funding granted was used for the SCDH's development activities in the year under report. Moreover, portions of the previous year’s reserves were released in amounts corresponding to expenses incurred in the year under report. The SCDH’s staff had already been largely established in 2023. Early in the year under report, a few key individuals were hired to strengthen the research and materials collection staff. Thus the SCDH now has the expertise necessary to acquire more contracts for the provision of services, collaborative research projects and professional development contracts. As one would
expect, personnel expenses accounted for the largest share of operating expenses in the year under report. 2024 expenses also reflect the intensive marketing and communications activities aimed at increasing the level of awareness and project acquisitions, as well as the running costs for the lease of office space at the Nidau location.
Overall, the volume of expenditures and investments that the SCDH had to make exceeded that of the funding awarded in the first funding period and excess expenditure could not be covered by income from the services, collaborative research and professional development offerings carried out. This excess spending is reflected in the year-end result shown in the income statement.
The annual accounts were prepared in accordance with the Swiss GAAP FER accounting standards (core FER).
(with prior year
SHEET AS AT 31 DECEMBER 2024 (with prior year comparison)
(with prior year comparison)
STATEMENT 2024 (with prior year comparison)
GENDER-SENSITIVE LANGUAGE
The SCDH is committed to using gender-sensitive language. Gender-sensitive language depicts all persons on an equal basis, regardless of their biological sex or gender identity.
PUBLICATION DETAILS
Concept and content: SCDH
Photos: Ramon Lehmann, SCDH
Supplement to the Annual Report 2024: Superlabor, Supplement to Hochparterre, January 2025
Graphics and layout: SCDH
Lithography: Roger Emmenegger
Datatype LS SA, Lausanne
Copy editing and translation: wordup GmbH, Nidau
Printing: Ediprim AG, Biel/Bienne
Font: GT Haptik
Paper: Z-Offset 120 g/m 3
CO 2 emissions associated with production of this annual report were offset through MyClimate.
CONTACT
SCDH, Communication & Marketing
Ipsachstrasse 16, 2560 Nidau, info@scdh.ch www.scdh.ch