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Marina World (ISSN 1471-5856) is published bi-monthly by Loud & Clear Publishing Ltd, School Farm, School Road, Terrington St. John, Cambridgeshire PE14 7SJ, United Kingdom. The 2018 US annual subscription price is $160. Airfreight and mailing in the USA by agent named Air Business Ltd, c/o Worldnet Shipping Inc., 156-15 146th Avenue, 2nd Floor, Jamaica, NY 11434, USA. Periodicals postage paid in Jamaica NY 11431. US Postmaster: Please send address changes to MARINA WORLD, c/o Worldnet Shipping, Inc., 156-15, 146th Avenue, 2nd Floor, Jamaica, NY 11434, USA.

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Office greens

Over the past few years, an increasing amount of waterfront property has been built with a sustainable design or ‘green building’ approach. This includes an integration of renewable and low-carbon energy, careful use and re-use of water, use of natural building materials and creation of green outdoor spaces. This is the nub – but not the full picture.

Much as successful marina design takes a broad range of aspects into consideration, green building involves much thought and analysis before ground is broken.

According to the World Green Building Council (WorldGBC), green building involves minimising the use of energy at all stages of a building’s life cycle. Buildings should resist flooding, earthquakes and fire, and be flexible in terms of space so that, if needs be, they can be repurposed. All stages of the process should be examined – from design, construction, operation and maintenance, through to renovation and eventual demolition – in terms of environmental impacts and the maximisation of social and economic values.

Going green is good for planet and people; it saves money and promotes good health. A WorldGBC April 2018 report* highlights the tangible economic benefits of green buildings, showcasing improved occupant satisfaction when companies implement new health, wellbeing and productivity features in existing green structures. After adding features such as enhanced air ventilation, acoustic privacy, increase of daylight penetration and use of biophilic design elements such as green walls and extensive indoor plants, employee absenteeism was reduced, operating costs were minimised and employees felt more productive and healthier.

Full results can be read at worldgbc.org but here’s a snapshot of the case studies. Sherwin-William’s Centro American headquarters in El Salvador saw a 68% reduction in reported respiratory problems and a 64% drop in allergy problems, absenteeism fell by 44% and the company calculated a total annual saving of US$85,000; Plantonics in the Netherlands has estimated increased employee productivity at €2.1 million per year; absenteeism dropped by more than four days per person per year at Cundall’s UK office and staff turnover reduced by 27% to provide a total estimated annual saving of around £200,000.

Terri Wills, CEO of WorldGBC, sums up: “This report should send a clear signal to companies with employees, as well as building owners and managers, to make green building investments a priority. It’s obvious that making energy efficient improvements will reduce operating costs but arguably an even greater impact of green improvements are those felt by the people who spend their working lives in these spaces. Greener workspaces are healthier, more enjoyable places to work, and this has a tangible impact on productivity, employee health and the business bottom line.”

While some of these suggested improvements involve infrastructure changes that require planning and could be costly or disruptive, we can all go green with real greenery – it’s easy and low-cost. If we fill our offices with an abundance of indoor plants, we will be creating a more attractive – and healthier – workplace.

Carol Fulford Editor

* Doing Right by Planet and People: The Business Case for Health and Wellbeing in Green Building

Join us in Athens!

GREECE: Registration is now open for the 2018 ICOMIA World Marinas Conference (IWMC) to be held in Athens 25th-27th October. Early bird discounts are available until 30th June.

IWMC 2018, jointly organised by the International Council of Marine Industry Associations (ICOMIA) Marinas Group and the Greek Marinas Association, promises to be a richly rewarding event, delivering up-to-the-minute views on the state of the industry and excellent networking. Everyone taking part will also learn about the expanding Greek marina industry and the country’s exceptional long-standing maritime history.

Over 400 delegates are expected to take part in the three-day event, which includes a day touring some of the best local marinas. Attendees will interact and openly debate with around 40 speakers who will deliver insights and updates on topics including marina markets of the world; technology and innovation; security; environmental issues; and marina marketing. The international growth of superyacht charter and managing change in boating and boat ownership will also be discussed.

ICOMIA will present its latest policy papers, introduce its Environment Guide and explore global issues affecting marinas, such as new international guidelines for marina design and ISO regulations for ports.

IWMC 2018 will include social lunches and a special celebratory reception for delegates and partners on the first night. This will include a tour of the Acropolis Museum and the historic Zappeion Exhibition Hall and culminate in the official IWMC welcome dinner at one of the most prestigious bistros in the city. Further information is available at www.worldmarinasconference.com

Marina World is the exclusive international marina media partner for IWMC 2018.

Drystack opens on north side of Brisbane

AUSTRALIA: Scarborough Marina near Brisbane, Queensland, has opened phase one of its new covered drystack. A first of kind for the north side of the city, the facility accommodates power boats up to 10m (33ft) in length.

The first stage consists of a multistorey covered rack with room for 97 boats. Stage two will comprise two further racks to give a final capacity of 225 boats. Boaters can call ahead or use a specially developed app to arrange for boats to be ready in the water.

Scarborough Marina is full-service, with over 230 wet berths, 24-hour fuel,

hardstand with a 35 tonne Marine Travelift and a range of on-site marine businesses. Scarborough Harbour is an ideal boating base with easy access to Deception Bay, Moreton Bay, Pumicestone Passage and the famous wrecks at Tangalooma. The harbour is also a destination in itself offering restaurants, clubs, parks and the nearby seaside village of Scarborough.

Second phase contract for Ayia Napa

CYPRUS: TERNA SA, a wholly owned subsidiary of GEK TERNA Group, has been awarded the €164 million second phase construction contract for the luxury development in Ayia Napa Marina. The project includes a variety of residential, commercial and cultural elements.

TERNA is currently building the first phase, which includes a marina with 600 berths, all marine works, infrastructure and building facilities. The second phase will comprise construction of two towers, each over 115m (377ft) high, a complex of villas and commercial buildings. The latter

are to be located in the heart of the marina and consist of retail, food and beverage outlets, an events centre and car park.

Phase one of the project will be handed over, as planned, by summer 2019. The second phase has a completion timeline of up to 42 months.

First 5 Anchor win for Malaysian marina

MALAYSIA: Sutera Harbour Resort in Borneo has been accredited as a 5 Gold Anchor marina under the Global Gold Anchor Scheme. The resort includes a 104 berth marina, 27 hole championship golf course, a country club and two 5 star hotels.

The Global Gold Anchor accreditation scheme includes site and desk top assessments plus phone interviews with berth holders in the marina. The evaluation criteria covers 87 specific items across the areas of

lay-out and design, administration and management, customer service, environment and on-water and on-land facilities and infrastructure.

Marina Industries Association (MIA) chairman and president, Andrew

Chapman, said Sutera Harbour Resort was setting the benchmark in Malaysia for marina standards. “I note the assessor’s comments about the strong commitment to maintenance and customer service and I applaud management for the specific focus on these very important aspects of the business.”

Sutera Harbour Resort opened in 1998 and is located in Kota Kinabalu in Sabah. The marina can accommodate superyachts of up to 90m (295ft) in length and is home to an extensive fleet of tourism day trip vessels catering for the international tourism market. It is also popular with local boaters and western registered boat owners sailing through SE Asia.

General manager, Rick Blackie, said the marina was extremely proud to have achieved this internationally recognised accolade. “We are currently the only 5 Gold Anchor rated marina in Malaysia and the first in Borneo. Our continued aim is to provide a secure, safe, fully functioning and fun location for all boaters. I would like to thank the team here for their tireless work maintaining the structure of the marina and their unending helpfulness and ready smiles. Also, thanks to MIA for their guidance and advice throughout the accreditation process,” he commented.

Jebel Ali invests in all-new marina package

UAE: Jebel Ali Resort in Dubai has contracted UK-based Walcon Marine to supply a complete package of marina walkways, finger pontoons and an access bridge to replace its 35-year-old facility.

The new marina comprises a main 119m (390ft) long walkway from which three piers of 50-62m (164-203ft) extend. Thirty finger pontoons of varying specifications provide berths for 60 boats up to 15m (49ft). Larger yachts can berth at three longer pontoons and against a 46m (151ft) stretch of open walkway.

Walcon’s aluminium System 2000 pontoons will be used throughout to provide excellent resistance to the high levels of corrosion that can occur in a tropical climate with high levels of salinity.

The pontoons will be manufactured by long-standing Walcon partner

DBB Contracting, which will also undertake removal of the old pontoons and the piling. A team from Walcon will complete the installation, with assistance from DBB. Work is expected to begin in the early summer.

Walcon has a long history of working in the Middle East and has worked on previous projects with the Jebel Ali Resort. In 2011 it designed and built a floating facility to

host a fuel dock and a special berth to accommodate a floating restaurant (below), together with all the necessary utilities and facilities.

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Expansion boost at Port Louis

GRENADA: The Government of Grenada has given its support to a plan proposed by Camper & Nicholsons Marinas (C&NM) to increase berthing capacity at its Port Louis Marina by around 50%.

The new pontoons will complement the existing marina design and infrastructure and add 70 berths. They will be designed to provide flexible berthing for a range of vessels including superyachts, cruising yachts, local boats and charter yachts, and to host international sailing races and regattas and family-based maritime events.

The additional development further secures the promise of greater tourism links and associations, which will benefit the whole island, and the marina investment will run to several million dollars.

C&NM chief operating officer, Dan Hughes, comments: “The expansion of Port Louis Marina will be a significant step towards realising the full potential of one of our major marina assets which sees strong year-on-year growth. We have demonstrated our long-term commitment to the island of Grenada since the purchase of Port Louis Marina back in 2008 and our continued

strong collaboration with the local government.”

“We have enjoyed considerable growth in the yachting sector by providing a sought-after destination and the local management and team provide reputable five-star service and a high level of safety and security to

all who visit,” he continues. “The new berths will allow greater utilisation of the available water space and provide space for more yachts to visit and berth in Port Louis Marina and enjoy Grenada in the future.”

Build of the new berths is due to start in 2019.

Design under way for Port Royal

USA: Grey Ghost Properties has commenced planning and design for Port Royal, a major marina development in Battery Creek, South Carolina. Located in one of the deepest natural harbours on the Eastern Seaboard, the project will include waterfront homes, town houses, restaurants and retail facilities.

Grey Ghost currently holds federal and state permits to construct up to 250 slips at the site. The studies will provide details on the current market for permanent boat slips and demand for transient use, as well as a capital expenditure plan for phased development of the marina over a ten-year horizon. The goal of this approach is to ensure that the marina development is financially successful by addressing the current and future needs of local and regional boaters as well as the larger yachts traversing the Intracoastal Waterway (ICW).

“We’re very excited to have ATM moving forward on this project,” says Grey Ghost managing director Chris

Butler. “With their local connection and worldwide reputation, it was a natural fit.”

Ed Modzelewski, chairman and founder of ATM, has been involved with the Port Royal property for many years. ATM previously completed a feasibility study for transient berthing of large vessels travelling along the ICW and the Atlantic route.

“We are pleased to be part of the Port Royal team and to see that the partners are using a development strategy

that will add long term value to this waterfront property,” he comments. “It will enhance the overall value of the town of Port Royal and Beaufort County. I am looking forward to all of it coming together and becoming a desired destination for tourists, pedestrians, boats and yachts.”

The detailed Marina Feasibility Report will serve as a guidance document and road map for phased development of dockage and marina upland support facilities, such as fuel service and supplies. The marina plans will include ways to integrate it into the upland marina village to maximise public use.

•

Community marina in central Dubrovnik

CROATIA: Boaters living in and around Dubrovnik can now moor their vessels in Batala Marina, a new public boat harbour completed in two phases by Marinetek NCP. The facility is part of an urban development plan to revitalise the coastline of Gruz Harbour, which sits 2km (1.2mi) northwest of the 16th century walls of the old city.

A very important City project, Batala embodies the County Port Authority’s vision for meeting the berthing demands of local boat owners, many of whom have tied up at swing moorings for years. The new marina, with Marinetek Heavy Duty floating

concrete pontoons, offers around 500 secure berths giving the City not only one of the most modern marinas in Croatia but a true community boating hub.

As main contractor, Marinetek built and supplied six piers with a

total length of 600m (1,968ft).

For the first phase, the company focused on a 100m (328ft) long pier designed for the first 60 boats, and in phase two delivered and installed four further piers and a breakwater pontoon with inner berths. All pontoons are anchored using Seaflex with reinforced concrete anchor blocks.

Temporary galvanised steel bridges connecting the piers with the shore have been installed until coastal works are complete.

Batala Marina has been long awaited and was subject to many permits and environmental impact assessments but local people have described the new marina as excellent, says Zeljko Dadic, principal of the Port Authority.

“We now have the most beautiful community harbour in the entire Adriatic in the centre of our city and it satisfies the needs of local people and the County Port Authority. We are very satisfied with Marinetek’s work, with no delays in delivery or installation of the pontoons. All was completed within the planned deadlines.”

“The new marina is very well integrated within the site of the city’s port, and its users – the owners of small boats – are especially satisfied with the safety and organisation offered by the new piers,” notes Marinetek NCP managing director, Boris Miskic. “With this project, Marinetek has gained another important reference in southern Croatia and the city administration has made good on a promise it made to its citizens.”

Discussing the merits of superyachts

UAE: Attendees at The Dubai International Superyacht Summit, organised by Fabmar and hosted by P&O Marinas 28th February-1st March, acknowledged how much work there is to accomplish in efforts to create an ‘Emirati Riviera’, superyacht hub and winter destination.

Expert speakers from around the world and the UAE were almost unanimous in acknowledging the vast potential of the region and in stressing the improvements needed to realise this potential.

One of the most notable challenges is the need to address the overcomplication of procedures and free movement of visiting yachts. Regulations should be revised to

meet the needs of the multi-national superyacht crews intending to cruise in UAE waters.

Organiser, Fabiana Maccarini, deemed the event a success. “This is the first, but not the last superyacht summit in the region. The goodwill and positivity of all players is very pleasing and bodes well for the future,” she said.

Mohammed Al Mannaei, CEO of

P&O Marinas, confirmed that P&O Marinas will continue the process of bringing the points discussed to the attention of the authorities.

P&O Marinas further invites all players to come together and assist the authorities in a constructive manner to streamline the cruising experience for all yachts, whether they are local or foreign, private or commercial.

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WATERFRONT DEVELOPMENTS

Haslar Marina reveals major redevelopment plans

Dean & Reddyhoff Marinas has announced major plans for its Haslar Marina in Portsmouth Harbour, UK.

Currently going through the planning permission process, the redevelopment includes plans for a new Powerboat Centre, a team base for Alex Thomson Racing and a marina extension. If planning permission is granted, it is anticipated building work could start towards the end of this year.

Michael Prideaux, managing director at Dean & Reddyhof, describes the plans as a “major investment in the future of Haslar Marina and the local marine industry as a whole.”

“The redevelopment has come about in response to customer demand and changes in boating habits with increasingly larger sailing boats and greater numbers of powerboats,” he explains. “In order for us to remain fit for the future, it is critical that this hugely exciting development gets given the go ahead. If it is, it will secure the future for Haslar Marina for the next 25 years and beyond.”

The new Powerboat Centre will include an upgraded public slipway with pontoon for launching and recovering powerboats, a specialist repair and service centre providing boatyard and engineering services, a sales centre hub for new and used boat sales, engines, spares, accessories

and technical advice, a new public waterfront footpath to connect with the Gosport Waterfront Trail and 28 new car parking spaces.

The proposed development also includes a new team base for leading British solo offshore sailor, Alex Thomson. The Alex Thomson Racing Team has been based at Haslar Marina for over 15 years and if planning permission is granted, Gosport will be secured as the team’s headquarters for the foreseeable future and for its upcoming Vendee Globe 2020 campaign. The base will become a UK centre of excellence for ocean racing and will include a world-class boat shed, offices, training facilities and a visitor gallery which will allow the public to engage with the team.

Proposed development plan at Haslar Marina. Image: HGP Architects.

“We’re delighted that Alex Thomson has chosen to stay with us at Haslar Marina for his 2020 Vendee Globe campaign,” Prideaux says. “The new base will not only secure the team’s future in Gosport, but will also continue to bring marine business into the area and have significant knock-on benefits to the marine technology sector both on site and across the region.”

Other proposals included in the extensive redevelopment are the creation of a new wave screen and marina extension. This adds 50 new deep water berths for larger boats, and the wave break pontoons provide more sheltered berthing in the north part of the marina. Finally, a new clubhouse is planned, which will feature a new waterfront location for the marina barrestaurant.

Dean & Reddyhoff built Haslar Marina in 1993. It currently has 610 berths for boats up to 40m (131ft). The marina employs 13 full time equivalent jobs, rising to 17 during peak times. There are currently 19 existing businesses based on the site, employing around 70 people and rising to 110 at peak times.

As well as expanding available services, the proposed development is expected to create an additional 50 on-site jobs.

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WATERFRONT DEVELOPMENTS

Inviting the world to Panama

by Robert Wilkes

When talking about travel you may get the question, “Have you been to Germany?” One might answer, “Why, yes. I changed planes in Frankfurt.” Clearly, the Frankfurt airport is not Germany.

Likewise, Panama. Since the canal opened in 1914 and erased 12,875km (8,000mi) of sea travel between east and west, millions have transited. How many have really seen Panama?

Alfredo Aleman, CEO of Grupo Los Pueblos, is a visionary developer who wants you to see Panama. He is the builder of Ocean Reef Islands Marina and residential development in the heart of Panama City, the metropolitan centre of the fastest growing economy in Latin America. “Everyone knows Panama is a crossroads,” said Aleman. “We want them to see it as a destination. We want them to discover our cosmopolitan cities, our national parks and our beautiful islands and beaches.”

As the financial centre of Latin America, Panama City has seen 60 new skyscrapers added to its Singapore-like skyline in the last ten years. Founded in 1519, the cobblestone streets and old-world charm of Casco Viejo (the Old Quarter) keep history alive. For the adventurous, Panama is a mecca for marlin sport fishing and its verdant mountains

and virgin rainforests offer endless opportunities for ecotourism.

The original concept

Because of challenging tidal factors and lack of space within the bustling core, Panama City has few moorage options for larger yachts. Aleman, an experienced property developer and a boater, recognised an opportunity to satisfy the needs of successful Panamanians whose numbers are increasing in proportion to Panama’s vibrant economy. Many love the scenic boating environment in Panama with its enchanting archipelagos such as Las Perlas (Pearl Islands) and Coiba Island (part of Coiba National Park) on the Pacific side. They own or want to own a yacht but need to have a secure slip near to the city.

Man-made islands create a protected basin for Ocean Reef Islands Marina (left), which will be developed in line with the CGI (below).

Aleman began the process of planning, permitting and arranging financing ten years ago. His vision was an exclusive residential and marina complex on two man-made islands connected to the city by a private causeway. The basin formed between the islands would embrace a marina in the centre, private docks on the shoreline and an upscale clubhouse at one end. A system of breakwaters would protect the boats from weather and long-period waves unique to the Pacific side of Panama. Panama offers a major advantage: it is well outside the storm track of Caribbean hurricanes. The ambitious project presented many challenges, not the least was convincing investors and lenders it could be done.

Indeed, it has been done. The islands (the first man-made islands ever built on Latin America’s Pacific coast) and the causeway are complete and numerous residences are occupied by their owners. Residences are mostly private, single-family homes, but also include luxury condominiums and garden apartments. The marina, with 60% of the slips already leased, is undergoing engineering and design.

Parks, tennis courts and other amenities have been delivered. The

Visionary developer Alfredo Aleman.

Windsor Racecourse Marina

50 single-family homes and low-rise apartment buildings facing the yacht basin will have private slips at their back door. The two islands together encompass 19ha (47 acres) and the marina basin between the islands is 9ha (22 acres). The Ocean Reef Islands project has added 4km (2.5mi) of coastline to the country of Panama.

The slip market

Aleman’s original concept is evolving. John Matheson is president of F3 Marina, Milwaukee, Wisconsin. His marina management firm was selected to manage marina operations. In the meantime, the company is assisting ownership in evaluating the market. Once completed, the market study will provide a final slip-mix target for the engineer.

“We discovered that there is enormous potential to serve boaters from outside of Panama,” said Matheson, “especially in the superyacht community. The response to Ocean Reef Islands Marina at the 2018 Miami Boat Show demonstrated to us the extent of its international appeal.”

Alain Guidice works with Matheson at F3 Marinas. A 25-year veteran of the marina and hospitality industry, Guidice is taking the pulse of the international market. “With 150 new yachts over 30m (100ft) launched each year,” said Guidice, “many of them much larger and extremely seaworthy, we see enormous opportunity for Panama as the gateway to the Galapagos and the entire Pacific. The typical Mediterranean-to-Caribbean superyacht route is getting crowded and owners are looking for something new. Panama has the canal but is an intriguing destination in its own right. That just adds to the allure.”

Ocean Reef Islands Marina is a logical jumping off point for yachts going into the Pacific. “Once you leave Panama City you have to go a long way before you reach another major port,” said Aleman. “And we have so much to enjoy right here. In addition to sport fishing, we have world-class archipelagos on both sides of the Panama Canal. Best of all, we are located in the heart of Panama City and all the city has to offer to owners and guests on yachts.”

As a result, the concept has evolved from a development primarily for Panamanians to a mix of Panamanian and international clientele, including

WATERFRONT DEVELOPMENTS

international superyachts. “At first, we planned to have three slips for boats 30m (100ft) and longer,” said Aleman. “Our current mix includes eight superyacht slips from 30-50m (100-160ft), and we can accommodate yachts up to 61m (200ft). There will be 150 slips in the marina plus the 50 private docks along the shoreline inside the basin. We expect that the marina will be completed in about a year.”

Engineering challenges

While the tide changes about 0.6m (2ft) on the Atlantic side, 9m (16ft) changes are common on the Pacific, and there can be a long-period swell that carries significant energy into the marina if not dealt with by breakwaters. The mucky, soft soil that flushes out of the canal requires careful attention to the design of the dock anchoring system.

Creating new land through land reclamation is not new to Panama. Just across the causeway from Ocean Reef Islands is Punta Pacifica, a point of land with huge office and hotel towers. It is also reclaimed land as is much of coastal Panama City. In fact, the actual mainland is about 2km (1.2mi) inland from Ocean Reef Islands.

The challenge was the scope of the project and the shape of the islands. Aleman’s company purchased a rock quarry to facilitate construction and brought in land reclamation experts from, where else, the Netherlands.

The shape of the islands was not trivial. Jack Cox, principal with SmithGroup JJR in Madison, WI, is the coastal engineer and marina designer for the Ocean Reef Islands Marina.

“The coastline is sensitive to changes,” said Cox. “In order to win the permit, the shape of the islands and the breakwaters had to be geometrically designed so as not to interfere with the normal patterns of wind, waves and currents in a way that might damage the shoreline. The amoeba-like shape of the islands is designed to minimise those effects.”

Long-period waves may not look impressive, but the energy they can exert on lines, cleats and piles is significant. “We have one breakwater built, and we are about to start the second one,” Cox confirmed. “The anchoring system will take special care to design because of the soft soil, but with all conditions put together it looks like we will use piles to ensure everything stays in place during tide changes. The superyacht docks will be heavy duty and will have the kind of electrical power large boats require.”

A new destination

Ocean Reef Islands Marina is an audacious project that will be a major step toward establishing a new, flourishing yachting destination in Central America. It will certainly encourage more superyacht owners to experience the Pacific. As we have read many times in this magazine, building brilliant projects such as Ocean Reef Islands requires men and women of spectacular vision who are not deterred by tough challenges. Alfredo Aleman is one of those special people without whom our marina world would be just another business. Robert Wilkes writes about the marina industry from Bellevue, WA, USA.

Close-up CGI shows the new marina against a backdrop of huge office and hotel towers.

Luxury yachting property offers ‘life on the sea’

Residential property sales at Limassol Marina, the first superyacht marina in Cyprus, have been exceptional, underpinning the strength of the yachting property market and the marina’s exclusive backdrop. Properties have sold to over 30 nationalities.

Each Island Villa includes either its own exclusive waterspace or an attached private berth offering stunning views and mooring for yachts up to 60m (197ft). Around 80% of the properties are now sold, with just 15 still available.

The spacious apartments at Castle Residences, believed to be the only residential units in the Mediterranean to be completely surrounded by water, are accessed by a private bridge but still feel connected to the city. Due to complete in 2020, 40% are already sold or reserved. The apartments benefit from round-the-clock concierge, security and property management services.

Since launching in July 2010,

Castle Residences sit on a peninsula running parallel to the marina.

Limassol Marina has been ahead of the curve and met the increasing demand for luxury waterside residences through the creation of a new yachting hotspot that caters to the wish lists of high net worth individuals. The marina, operated and managed by Camper & Nicholsons Marinas in partnership with Francoudi

“Improve

your boat handling”

& Stephanou Marinas, was the first in the country to offer stopovers for superyachts benefiting both second-home owners and permanent residents after it opened to the public in 2014.

Epitomising the essence of ‘living on the sea’ although a mere stroll from the city centre, the villas are also just metres away from the beach and the development’s dining, shopping, fitness, leisure and cultural facilities. Brands such as Graff, Ralph Lauren and Zilli are testament to the development’s credentials as a key European destination for superyacht owners.

Prices for villas with private berth(s) start at €2.9 million and Castle Residences apartments start at €1.7 million.

Martini Marinas floating pontoons. The best, from all points of the compass.

T. +41 91 9945545

T. +385 01 6530040

T. +30 23 10692899

T. +31 6 46140603

T. +40 341 482664

info@interbox.ch stp@stp-croatia.com makis@zaggas-group.gr info@aquamore.info office@opalconstruct.ro

Martini Alfredo S.p.A. Via Centro Industriale Europeo, 43 P.O. Box 30 - 22078 Turate (CO) - Italy Tel +39 02 963941 - Fax +39 02 9682613 marinas.export@martinialfredo.it www.martinialfredo.it SWITZERLAND

A model design for a sustainable community

Pearl Homes has received its final approval from the Manatee County Commissioners to move forward with Hunters Point Resort & Marina in Cortez, Florida’s oldest fishing village. The project will offer residents and visitors a coastal lifestyle, just two minutes from the Gulf of Mexico on a private canal that offers immediate Gulf access.

The development will be a modern interpretation of Florida’s traditional ‘cracker cottage’ style of the early 20th century highlighting the village’s historic elements while integrating advanced environmental technology to reduce net energy use and drive down utility costs to virtually zero. It will feature a private marina with 48 boat slips, a

solar powered water taxi for trips to and from the local beach, a bistro, shopping deck with locally owned boutiques, an energy- and water-efficient amenity centre, community garden and swimming pool.

The marina slips will be strategically designed to optimise thoroughfare space for residents and guests and

will provide access to and help coordinate parasailing, sunset cruises, guided and solo snorkelling, diving and fishing charters.

The 86 residences built by Pearl Homes will have spectacular rooftop and exterior decks. An additional 62 lodge-style properties are designed for extended stay rental and will feature 800ft² (74m²) of interior living space, with waterfront porches featuring panoramic bay views. Every Hunters Point property comes with a new electric-powered Tesla vehicle to further Pearl Homes’ commitment to the environment and energy efficiency.

Properties have been designed for natural breezes to cool and ventilate each residence and every home will have solar power with battery storage. All will be constructed to meet LEED Platinum green criteria. Every development has its objectors, and local residents concerned about the impact on the canal that runs through the site and the effect the development could have on existing waterfront landowners have received a public record declaration from Pearl Homes founder and principal Marshall Gobuty. The declaration states that the company does not intend to change any of the historic uses of the canal, prohibit anyone from installing a properly permitted dock or in any way limit navigation on the canal.

“We want to show what can be done when you work with the right energy and technology leaders from around the world, while also respecting the sensitivities of a community and the rich history it has,” Gobuty said. “Hunters Point will be the model community for sustainable design across the country,” he added.

WATERFRONT DEVELOPMENTS

Edinburgh Marina to become new centre piece of waterside quarter

Scotland: land of dawn mists, bagpipes, haggis, whisky, rugged mountainsides, trickling streams. The backdrop to many a scene in the Harry Potter films. Scotland’s capital city, Edinburgh, is famed for its annual festivals, castle, museums, galleries, shopping, the Palace of Holyroodhouse, its medieval Old Town, elegant Georgian New Town and more. The ‘more’ will soon include a much needed new marina development.

The new Edinburgh Marina in Granton Harbour will enable Scotland’s capital to compete for a major share of the country’s burgeoning £3.7 billion marine tourism industry by creating unique new world-class facilities to help expand the size of Scotland’s overall berth availability. It will offer 315 full-service berths (covering a berthing area of approximately 24,400m²) and form the centre piece of a £500 million waterside quarter development close to the city centre and perfectly positioned as a gateway to exploring Scotland’s cruising waters.

Edinburgh Marina Granton Harbour Ltd has contracted internationally

renowned marina owner and operator Camper & Nicholsons Marinas (C&NM)

When complete, Edinburgh Marina will have 315 berths and be perfectly positioned for boaters to explore Scotland’s cruising waters.

to design, commission, manage and operate the marina. Edinburgh Marina will be the third UK marina in its portfolio; the company also manages St Katharine Docks Marina in London and Victoria Quay on the Isle of Wight.

Kevin Fawcett, developer of Edinburgh Marina Holdings Ltd, commented: “I’m very pleased to welcome [Camper & Nicholsons Marinas] on board. I believe that their design and operational management skills and their commitment to customer service will help ensure the successful delivery of this exciting development for Edinburgh and Scotland.”

Dan Hughes, chief operating officer for C&NM, said C&NM is delighted to have been selected, and described Edinburgh Marina as “probably the most important new and exciting marina development in Europe in the last 25 years”.

Bringing vibrancy to the coastline

Located 2.5mi (4km) northwest of central Edinburgh, the development is envisaged as a leisure and residential destination for the capital city, bringing new life and vibrancy to a key area of the city, which has suffered many years of commercial and industrial decline. The marina sits 12mi (16km) from the bridges over the Firth of Forth and 8mi (12km) from Edinburgh International airport. The marina development benefits from excellent transport links

The modern marina office has a prime quayside location and will give staff excellent views of the marina.

via road, sea and rail, which will be further improved when a new tram extension to Granton and Leith is completed.

Detailed planning consent for the project was granted last December but consent for the remaining elements of the new quarter are anticipated in the coming months, with construction of the marina buildings and associated developments scheduled to begin in the second half of the year. The marina will be larger than most other marinas in the area. While competition exists in the Firth of Forth area, these marinas are largely municipal marinas or part of yacht clubs offering berths/mooring. Edinburgh Marina will be a mixed-use destination and its unique selling point is its proximity to the city of Edinburgh. Other marinas in the area include Port Edgar Marina, with 300 berths, and the Royal Forth Yacht Club.

Welcoming superyachts

Designed to surpass The Yacht Harbour Association’s 5 Gold Anchor rating, Edinburgh Marina will provide roundthe-clock access to the sea and boast a modern marina office, full service boatyard and drystack operation, fuel dock and pump-out facilities, and secure parking with optional storage. The marina has been designed to accommodate a broad range of yachts and cruisers, including some of the world’s largest superyachts – the first time this has been possible on Scotland’s east coast. The average length of boats is expected to be 10 to 45m (39 to 148ft), with the majority ranging from 14 to 18m (46 to 59ft). C&NM is already receiving a number of

WATERFRONT DEVELOPMENTS

enquiries for berths, although it has not yet drawn up a waiting list.

As the marina will be immediately adjacent to the Edinburgh Marina Spa and Conference Hotel, yacht owners will be able to benefit from onboard food and drink and concierge services, and enjoy access to the hotel spa and gym.

Protecting history

As part of the masterplan, the developers were keen to protect and refurbish the historic gunpowder store at Granton Harbour. The 170-year-old store is listed on Scotland’s ‘Buildings at Risk’ register and is currently undergoing redevelopment as part of C&NM’s wider vision. Work has now commenced on the refurbishment.

Originally one of four identical, symmetrically placed buildings, the store is the only structure to remain on

Middle Pier following its initial opening in 1842. Extensive repair work on the roof is currently taking place, with the entire refurbishment expected to be complete by July 2018. As the wider redevelopment progresses, the renovated store will be brought back into commercial use for the first time in many years, initially as an office and showroom for the surrounding Edinburgh Marina development.

Luxury waterside living

Edinburgh Marina Holdings intends to develop its 69-acre (28-ha) site as a cross-generational lifestyle hub combining state of the art facilities with a wide variety of housing tenures and has secured detailed planning permission from Edinburgh City Council for a luxury waterside retirement living scheme. In a first for Edinburgh and for Scotland, the scheme is designed to provide over 55s with the means to lead an active, fulfilling retirement.

The development will comprise 104 spacious, high-end, one, two and three bedroom luxury apartments, with a wide range of amenities specifically tailored for the over 55s. The scheme will include dedicated guest accommodation, a 24-hour concierge service, secure private storage space and car parking (all with provision for electric power) for each apartment, set around a private one-acre landscaped garden close to the new marina. All residents will have the option to reserve a marina berth when purchasing an apartment.

Further announcements regarding the remaining residential elements of the waterside quarter development are expected soon.

Above & below: The development offers over 100 high-end luxury apartments for the over55s as part of the residential development in the waterside quarter.

PONTOONS & BREAKWATERS

Port Hercule adds new pontoon for larger yachts

In order to offer visitor berths for larger yachts in the heart of 700-berth Port Hercule, Ports de Monaco has turned to Marinetek for another specially designed superyacht pontoon. The new project is part of an extensive upgrade of the Quai des États Unis that has involved rebuilding and re-equipping its entire quay wall.

Port Hercule, positioned in a well protected natural bay with some of the deepest water on the French Riviera, is a magnet for the sleek and the chic. When you think Monaco, you also think of the on-site Monaco Yacht Show and the Monaco Grand Prix, whose iconic Formula 1 course and famous chicane runs virtually on top of the quay wall. As such, Port Hercule soaks up media attention, and enjoys an influx of ever larger luxury boats whose owners are eager to see and be seen.

The Marinetek solution will become the fourth pontoon system it has delivered to Ports de Monaco and replaces a 6m (20ft) wide x 64m (210ft) long ‘U Pontoon’, installed in 2010. This will now be relocated to Port Fontvieille. The new U Pontoon will be an eyecatcher - positioned slightly further west of the stunning Yacht Club de Monaco

and, at 120m (394ft), nearly double the length of its predecessor.

“This is another exceptional showcase for our top brand pontoons and a great endorsement of our ability to meet challenging technical specifications,”

The new U Pontoon at Port Hercule offers 13 berths for a mix of vessels from 18 to 50m (59 to 164ft).

said Kristian Räme of Marinetek. “There was serious competition for this contract and we are delighted to continue the great cooperation with Ports de Monaco and once again deliver a world class product that will become part of the scenery at this major luxury yacht hub,” he added.

The U Pontoon is being manufactured at Marinetek’s factory in Croatia using six 5m (16ft) wide x 20m (66ft) long Super Yacht floating concrete pontoons secured with exceptionally large sinkers for strong, stable asymmetrical mooring; all 13 available yacht berths (6 x 50m [164ft], 1 x 40m [131ft], 5 x 30m [98ft] and 1 x 18m [59ft]) are on one side. Two separate 80m (262ft) berths run alongside but are not connected to the pontoon.

The sinkers, chains and entire mooring system will be installed on the seabed before the pontoons arrive so as to take advantage of a very tight window of opportunity, when the 2018 Monaco Grand Prix ends, to disconnect, remove and relocate the existing pontoon and ship in, install and connect the new model.

“It will be a great asset for Port Hercule,” commented Daniel Realini, deputy executive director of Ports de Monaco. “We are very pleased to be working with Marinetek again as we’ve been very happy with the quality and performance of our existing pontoons and with the after sales service and support. I look forward to seeing visiting boats moored up at U Pontoon in the early summer.”

Huge 15 tonne concrete sinkers being cast on site in Monaco.

PONTOONS & BREAKWATERS

A safe harbour for troubled boys

It almost makes you want to misbehave. Safe Harbor Boys Academy in Jacksonville, Florida is a pioneer in what can only be described as “maritime rehabilitation”. Sitting on one acre of land, this small marina lies directly behind Blount Island on the St John’s River, nine nautical miles from the Atlantic Ocean.

The academy was founded accidentally 34 years ago, when a judge asked mental health counsellor Robbie Smith and her husband, Doug – a licensed clinical pastoral counsellor, ordained minister and friend of the judge – to care for a troubled boy on their large sailboat. For the boy, it was that or a stint in a juvenile hall. The Smiths were retired and about to embark on a round-the-world trip on their boat, but the judge wouldn’t take no for an answer. The weekend was a tremendous success and triggered more pleas from the judge for the Smiths to help more boys. A nonprofit programme was launched and formalised in 1984 and Safe Harbor is now an established boarding school drawing on maritime principles as a therapeutic model. This extraordinary story became the subject of a 2009 television film starring Treat Williams and Nancy Travis.

The academy serves adolescent boys who have experienced neglect, abuse or have lost one or more of their parents to death, divorce, desertion or incarceration. Safe Harbor features a team of professionals who provide a secure, stable and structured alternative to harsher juvenile programmes or more expensive therapy. Boys in minor trouble with the law or who exhibit bad behaviour or disrespect are taught responsibility, self-respect and respect for others through round-the-clock mentoring and counselling. The boys are also given spiritual instruction and character-building principles while also continuing or getting caught up on their formal education through the academy’s in-house accredited school. As an independent school, it tailors the curriculum to meet the boys’ needs, not to satisfy an external testing schedule. Safe Harbor is funded solely by

The boys at Safe Harbor Boys Academy enjoyed the learning experience of working with contractors to install the Academy’s new marina.

private grants and donations; neither state nor federal funds are received. So far, it has helped over 1,100 young men and is immensely proud of its 94% success rate, with graduates who go on to become productive members of society.

Robbie Smith, co-founder, says: “Sailing and boating and going to sea is often romanticised (and it can be romantic), but it also requires knowledge, respect, self-reliance and perseverance. Knowledge of the ocean and river and the boat and its equipment. Respect for the elements and your equipment; its strengths and limitations. Selfreliance because out there no government agency, parent or friend is available to bail you out of problems, think for you or rescue you from the decisions you make. And finally, perseverance, because out there if you quit or give up, you die and there isn’t someone else to do it for you.”

These same principles and qualities are those that help at-risk boys get back on track, building character and integrity. Boys must stay at the academy for a minimum of one year and progress through a level system. This length of time enables each boy to progress, make mistakes, learn from those mistakes and ultimately learn to live a different way. Counselling is provided individually and through groups by licensed mental health professionals.

Rebuilding after Irma

This year, the marina is rebuilding after Hurricane Irma destroyed much of its dock system. Prior to the storm, the marina comprised a main dock and three fingers (A, B and C). During Irma, 90% of the main dock and all of the B and C fingers were lost. To move forward, the existing docks needed to be removed from the water with a crane and barge and then moved off the campus. The office also sustained substantial damage to the roof and exterior, and the back porch was torn off entirely by a tornado. The boat house sustained water damage in the lobby and an inspection identified wet insulation and rotting plywood walls.

The dock replacement was projected at US$300,000 for materials, with

expert installation projected at around US$20,000. The boys provided support and worked with the tradesmen, learning as the installation progressed. Alongside volunteers, the boys were responsible for clearing downed trees, removing vegetation left by the high water, collecting and removing dock waste and floating docks, pumping and re-positioning boats to avoid more loss by sinking, and repairing the remaining docks as much as possible.

The marina selected Golden Marine Systems to replace the docks. Anchored by concrete and wooden pilings, the Golden Marine Series 850 Single Track dock system comprises T6106 aircraft aluminium, tangent tan deck composite decking over Hendren Plastic Eagle Floats. All have a ten-year limited warranty. Berth size is adjustable due to the rail system, which allows the cleats to be moved as needed. Eaton Marina Power & Lighting supplied 12 30-amp and ten 50-amp Lighthouse pedestals, all plumbed for fresh water.

Michael Shanley, president of Golden Marine, said: “We are absolutely honoured to have been chosen to supply the dock system for the Safe Harbor Boy’s Home project. Their mission of teaching youth various disciplines through boating not only grooms responsible individuals but helps promote boating. Golden Marine Systems and the family of Golden Manufacturing companies is a big proponent of youth, family and community programmes.”

PONTOONS & BREAKWATERS

Back on track

Today, the marina has 39 berths, 24 of which have power and water. The average boat length at the marina is 30ft (9m) and the marina has 12 power boats ranging from 20ft (6m) to 115ft (35m) and 13 sail boats from 25ft (8m) to 44ft (13m). The marina’s single superyacht berth is occupied by ‘The Amazing Grace’, a 115ft (35m) Derecktor yacht, which was donated to the Boy’s Home.

Programme director, Jim Filmont, says: “Our marina, with the installation of the Golden Marine system, puts us at the forefront of marinas in the

modern category.” It is currently in the process of installing electricity, plumbing and sewage for the main dock and B finger.

There is an on site boat yard, primarily used for dry storage of boats on trailers. It has a 20 ton Acme marine hoist that is used to haul, clean and repair boats, along with a 4,000ft² (1,219m²) metal, wood and repair shop, where it handles repairs and renovations. The marina is also in the process of applying for a sewage grant to install pump-out stations. A requirement of the grant, Filmont says, is that the marina allows other boats to use the pump-out services. “We are investigating Wastecorp electric pumpout pedestals at the moment,” he adds.

As the purpose of the marina is to serve at-risk boys, the marina is private and solely in place for the use of the boys, staff and volunteers. All boys live on their own boats and are responsible for them. The marina does not offer hospitality services for the general public.

“Our ideal capacity is 25 boys,” Filmont says. “With our newly installed docks, we are increasing the number. Right now, we have six boys in the programme and are adding more. Through the generosity of private donors and grants, we are working back to full service. We are working diligently to raise the proceeds to replace the remaining C dock that has but a few years’ life left.”

www.boyshome.com

From delivery (below) to completion (above); new docks that, in total, offer 39 berths.

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MANAGEMENT SOFTWARE

Changing the marina industry with emerging software technologies

by Iaian Archibald

Traditionally, the marina industry has been slow to adopt emerging software technologies. Difficulties in providing onsite wifi, the small size of the industry, older demographics dominating management and high industry fragmentation have all contributed. Currently, we’re seeing this trend start to reverse. Industry consolidation, a new generation of boaters demanding modern conveniences, better marina wifi, and the evolution of software development are all driving unprecedented innovation in marina software.

Automation is central to any discussion about emerging software technologies. The automation of everything from cars, to investment decisions, to manufacturing, to business processes, is well under way. Whatever automated marinas look like, and they’re coming sooner than most think, marina automation will involve leveraging multiple software based technologies. General automation in society might not be a bad thing for marinas. One of the promises of automation is that people will have more free time. Sailing is an activity that could experience a huge rebirth as people look for fun, eco-friendly, nondigital activities to fill their free time.

This article explores some of the key software based technologies that are, or will soon be, impacting marina management.

Algorithms

Modern algorithms are computer enabled frameworks that manage complexity. They can include multiple data sets or lists, and apply procedural and statistical reasoning to provide optimal outcomes. They’re all around us and are used for everything from deciding traffic signal locations and timing, to managing what you see on social media sites.

Algorithms and marinas are a natural fit. Marinas are inherently complex with different sized boats, different sized slips, different uses for those boats, and different types of customers. All of this is in a dynamic environment where slips turn over and people want their boats in different places.

Cloud hosting

Cloud hosting is where software ‘lives’ on computers owned by companies like Google, Amazon and Microsoft. Before the 2000s, software was locally hosted

on a marina’s server. A strong, reliable internet made it possible to have your software hosted on big server farms in a ‘timeshare’ of computing storage and processing power.

Cloud hosted software is accessible anywhere, and bug fixes or updates can be applied remotely. Cloud hosted software is usually a collection of

tools and features from other software providers coded together to provide increased functionality and services far beyond the capabilities of software developers servicing a small market like marinas.

The downside to cloud hosted software is that you need to have a good internet connection to take advantage of all of the potential features and tools. Marinas in areas with intermittent internet connections will struggle with cloud hosted solutions.

Software-as-a-Service (SaaS)

A new business model for software has emerged to fit the nature of the Cloud. Now, with software ‘living’ somewhere else and accessed from anywhere, software is a service provided to the marina for an annual or monthly fee, not a one-time off-the-shelf product. Software components that make up modern software products, and cloud hosting companies like Amazon and Google, charge regular usage fees. SaaS aligns software developers’

product costs (COGS) with their business model.

Initially, SaaS tended to be cheaper than off-the-shelf solutions. Now SaaS tends to be more expensive justified by increased functionality and the ability to integrate with other products.

Customer Relationship Management Platforms (CRMs)

A CRM is a communication tracking tool that allows one central location for customer interactions and information to be stored and quickly retrieved. Modern CRMs allow people to send and receive customer communications as well. The sales and hospitality industries have spearheaded the evolution of CRMs. Current consolidation and the professionalisation of marina management will drive the demand for marina-specific CRMs.

Language translation

Language translation is in the process of breaking through. The ability to communicate through email or text with your customers and have it translated in real time is now possible. Recently, early stage earbud-sized speech translation tools have been released which will allow in-person verbal communication across any language. Language translation is a prime example of a benefit of cloud based hosting, and the value that a SaaS based product can deliver.

Chatbots

Chatbots are algorithm driven chat tools that have been designed to handle basic, repetitive communications. Currently, they can’t handle complex interactions like organising a poker run, but can be used to schedule something like a pump-out. They’re predominantly text or email based but

MANAGEMENT SOFTWARE

auditory chatbots are breaking through. Chatbots will be central to automating the customer service side of marinas and boat clubs as Artificial Intelligence continues to develop.

Artificial Intelligence and Machine Learning

On a practical level there’s little difference between machine learning (ML) and artificial intelligence (AI). As AI and ML get better at natural language processing they will be able to replace more and more complex interactions between the boater and marina. It’s hard to think of many situations in a marina that aren’t routine in nature, which is just the kind of environment where basic AI and ML thrives. It will start with the basic chatbots and evolve to replace more and more customer interactions in the marina.

The second way AI and ML will be applied in a marina is by leveraging the huge amounts of data a marina produces to better understand boater preferences and behaviour. A very smart, observant, intuitive and engaged marina manager can do many of the

things that AI and ML promise. AI and ML will give that ability to every marina.

Mobile apps

Mobile apps have been around for a while now. They have high adoption with boaters for navigation, but low adoption in the marina sector. As a customer service focused business, marinas are perfect for leveraging the power of mobile devices and the apps that run them. Currently, the mobile apps offered by marina software companies are pretty rudimentary as non-cloud based software is still the norm. The trend towards cloud based software-as-aservice tools will lead to an increase in boater facing marina apps.

Autonomous boats

Autonomous cars and transport trucks are going to have a significant impact on our economies very soon. Autonomous boats could have a serious impact on marinas in the future. If people are able to call up an autonomous boat like they will an autonomous car, a lot of people will forego owning a boat. As mentioned in the introduction, general automation

Mobile apps are popular with boaters for navigation but are an under-used opportunity in marinas despite the fact that, as customer service focused businesses, they lend themselves to app technology. Cloud-based software is opening up greater opportunities.

could lead to a big upswing in sailing so it might be a case of a little bad, but a lot of good in the long run.

Marketplaces and platforms

Marketplaces and platforms are technology-enabled business models that allow one group of value creators to connect with another group of value consumers. Their power comes from increased distribution (connections) between one group and another. Almost all of the powerful technology companies that have emerged in the past few decades like Apple, Google, Ebay and Facebook are marketplaces and platforms.

Marketplaces like Dockwa and SnagA-Slip are growing quickly to connect transient boaters with available berths. Boat Setter seems to be leading ‘Airbnb for boats’. There’s a huge amount of value to be created in connecting different pieces of recreational boating.

Conclusion

The marina industry is going through a significant period of change. We’re seeing extensive consolidation and demographic turnover in boaters and marina managers. These changes are accelerating the adoption of new technologies in marina and club management. It’s going to be fun to see how the industry adapts to and evolves with emerging and existing technologies over the next five to ten years.

Iaian Archibald is the co-founder and CEO of Canadian marina software company Swell Advantage.

E: iaian@swelladvantage.com

During 2017 GH Cranes & Components has installed several boat hoists in different parts of the world, continuing with its worldwide expansion strategy and keeping its strong position in Spain.

Out of our 4 last installations, 3 of the units include Electronic Steering system which allows our clients to work more efficiently by using 4 different steering modes controlled by PLC:

2WD: 2 front wheels steering

90° + 2WD: Lateral displacement + 2 right wheels steering

45° Crab: Both diagonals running

Polar: 360° Turning

The last one, commissioned in Jan 2018, is equipped with Polar Mechanical steering system which is appropriate for the configuration of this specific marina in Mallorca.

MANAGEMENT SOFTWARE

Wizard prompts and mobile POS

With an expanding number of ‘Wizards’ on offer to help prompt more efficient management and the increased flexibility offered by a mobile module with Point of Sale (POS) application, Pacsoft continues to develop a management system that is both comprehensive and versatile.

For over 20 years, Pacsoft has specialised in the marina, boatyard and yacht club business with a hands-on approach that applies significant industry knowledge to ensure customers receive a fully comprehensive solution that meets and automates their needs.

One of the early proponents of the importance of ‘the visual marina’, Pacsoft has created scaled presentations for vessel locations at wet berth marinas, alongside wharves or pontoons, in drystacks, land storage and tenancies, and even trailer parks. All provide customer, vessel or agreement details.

Operation, most recently, has been enhanced with the introduction of ‘Wizards’, specially designed prompts that lead staff through repetitive complex operations. This reduces staff training – especially for new employees

– and ensures that everyone follows the correct business processes. There are now Wizards for several different tasks:

• Lease ownership: this leads the user through the process of a customer selling a lease, automatically

Enhanced marina management: taking a tablet to the dockside pedestal for meter readings (left) and moving vessels using a Wizard prompt (below).

recognising a marina sub-renter, private renter or owner occupier and any credits or invoicing required for rented and/or operational expense charges.

• Relocation of vessels: moving boats from one berth to another with automatic prompts for any utility connections, associated charges and reassignment of security gate keys.

• Boatyard job creation: ability to automatically add task lines for different types of work.

• Seasonal marina: automatic renewal of contracts from one season to the next.

Pacsoft software seamlessly integrates with a marina website, allowing customers to enter their contact and vessel details, make a marina booking and pay using a credit card. It can integrate with many other aspects of marina operation, including accounts/finance (either transactional or journals), utility metering, security access, fuel dispensing, food and beverage point of sale, employee time recording and membership. It can also import charges from third party systems.

The software is not only flexible but on-the-move. The Mobile Marina Module offers a ‘Dockwalk’ with operational notes that gives the staff member the ability to take meter readings, amend rental bookings and take POS payment for vessels checking in or out. The module can be operated offline and in sync when a connection (wifi or GSM) is available.

E: chris@pacsoftmms.com

MANAGEMENT SOFTWARE

marinaGO and the new Mobile POS app

US-based Scribble Software introduced the all-new marinaGO office management suite, a next-generation management solution for the marina industry, at the end of January. As a cloud-based platform utilising a Software as a Service (SaaS) model, marinaGO makes use of the latest technology and user interface (UI) techniques.

Decades of experience and thousands of customers using Scribble Software’s current MarinaOffice management suite have provided the knowledge and experience necessary for the software developer to envisage the future needs and requirements of the marina sector. Scribble assembled a dedicated team of project managers, system architects, analysts and developers, testers and editors, to design, develop and implement the new solution.

The marinaGO office suite is a multiphase project designed to completely manage all aspects of marinas. The initial release specifically targets the needs of rental property management with an emphasis on marinas and other resort-related businesses.

Utilising advanced technology, such as Artificial Intelligence (AI), the rental management of transient, seasonal and recurring guests and tenants is streamlined in a very easy user interface. An enterprise level approach was taken, meeting the needs of all sizes, including the smallest family-owned marina to the corporate conglomerate operating in numerous locations. Each property can

be individually managed and operated while remaining within the central corporate company entity. This allows the use of a centralised customer and vessel list within the company where individual customers and vessels may be linked and used at specific company-owned properties.

“We have been working on this new cloud-based marina management solution for some time now and are excited to announce it,” said Scribble director of technology, Vance Young.

“The introduction of the marinaGO office suite exemplifies our core philosophy of providing comprehensive solutions to the marina industry. While currently offering back office, hosted and mobile management solutions, the inclusion of a true cloud-based SaaS platform fills in our vision.”

Additional key features of marinaGO include: multi-tiered calendar-based rating engine; advanced wizardbased reservations; integrated Google maps, task management, QuickBooks accounting and visual property map designer; e-signature rental contracts; metered utilities tracking and billing; comprehensive vessel management;

and role-based security spanning company properties.

In mid-April Scribble was ready to announce the release of marinaGO POS v2.5, its latest mobile point-of-sale app with integrated fuel management and credit card processing. Built for the IOS platform, the marinaGO POS is claimed to be the first native mobile app in the industry to offer real-time integrated fuel management and is available for the iPhone, iPad and iPod devices.

The solution unchains the marina industry from traditional countertop POS stations and fuel consoles by offering completely wireless integrated fuel dispenser control and sales register capabilities in the palm of the hand. The new version released to the IOS platform offers many new features and is in time for the 2018 boating season.

“We listened to our customers and provided requested features and functions desired by the industry,” Young explained. “While enhancing additional functionality, we also maintained pace with emerging technologies including support for new EMV chip card readers and wireless blue tooth devices thus providing a well-rounded solution.”

E: sales@posscribble.com

MANAGEMENT SOFTWARE

Marina Master partners with Ayacht Technology

The Marina Master software solution, developed by a family-owned European company, has recently been introduced to the US market having secured a contract with a large marina group in the Boston area. The customer was introduced to Marina Master by Ayacht Technology Solutions, which has recently become its US-based reseller and will expand the brand in this market area.

The Boston group will take advantage of Marina Master’s policy of providing a specific solution for each individual marina and yacht club, preparing, precisely implementing and customising according to the facility’s needs and plans. This solution is not just technology, but a new mindset that affects the marina organisation, work pattern and more.

The customer’s main goal was to automate the management system and remove reliance upon individuals. The operators were looking for a user-friendly solution to enable them to easily move each slip’s position, location and status of occupancy. The system needed to be as ‘future proof’ and flexible as possible and also have effective integration to QuickBooks. It was also important that it support multiple marinas with the capability to add more in the future, with common customer and boat data, but separate financial data for each marina.

At any time, staff can see which berths are free, which are occupied and how this is set to change.

Ayacht Technology Solutions enjoys a proven track record of successful client engagements within the New England market and throughout the USA. Like Marina Master it is committed to consistently providing expert technology services to its customers and was looking for the right marina management solution for its customer. Mark Ayotte, CEO of Ayacht Technology Solutions explained: “We went through a process of looking at over ten different packages in depth. What brought us to Marina Master

The Marina Master schedule and management screen is portable shareware.

was flexibility, and some key features that others could not replicate. Our customer wanted a scalable solution that fit their business model and not one that would require them to change the way they did business for it to fit.”

This flexibility is especially important in a time of rapidly changing and evolving marine environments when marinas need to adapt quickly to achieve long-term goals. “Our client saw a feature that no other application could replicate which is the marina schedule screen where all slips can be viewed by any desired timeline, to enable efficient optimisation of slip reservations and maximising marina bookings. We asked all the other vendors if they had this feature and none had it,” Ayotte added.

Marina Master has also integrated with FreedomPay, one of the largest payment gateway companies in the US, to enable easier, faster, convenient and secure payments. Marina Master users can thus pay slip fees and other charges directly via the web or a mobile device.

Marina Master sees every customer as unique. Its approach is not only to offer a solution but also to consult at all levels by providing the best analysis, solutions and implementation experience according to each marina’s specific needs.

“The marina management solution that is flexible enough to develop continuously according to a marina’s needs and the latest trends will boost its competitive advantage and improve its reputation among existing and potential customers,” asserted Marina Master president Tone Britovsek.

E: info@marina-master.com

MANAGEMENT SOFTWARE

Simplifying complex management issues

Since 2005, Spanish company Raona has come a long way in marina management software development. After listening and responding to the needs and demands of the industry, it introduced Ideris; a brand designed to simplify complex management issues.

After a decade of work in tandem with several marinas, Raona launched its market leading Enterprise Resource Planning (ERP) tool, Galatea. This is designed to dramatically improve efficiency in the marina and yacht club workplace and accelerate growth. The ERP is complemented by a range of software solutions that further boost productivity.

The Raona Group, a gold partner of Microsoft and Gartner, sees itself as a strategic partner for its marina clients rather than just a supplier of a software brand as it offers combined knowledge about the marina industry and pioneering technology.

There are three major aspects of the Ideris system: the digital marina; a mobile app; and pay for what you use.

Raona’s ‘Sailing to your digital experience’ hub tool offers a single point of access for all communications, contents, tools and whatever is used to help organise the workforce. Everything is accessible with any device at any location and enables employees and customers to collaborate and interact. Mindful that the main objective of this is marina profitability, a set of visual tools is added to help the marina manager

make decisions based on real data.

The mobile app for marina customers is specifically designed for each facility with the aim of ensuring they are always informed and connected. This

The Ideris system gives managers up to date analysis of how the marina is being used (left) and a vibrant home page (below).

makes for better engagement between the marina office and marina users and increases customer loyalty.

As all services must only suit the needs of a specific marina, each facility pays only for what it uses; Raona’s Software as Service concept. This is enhanced by the fact that everything is in a real cloud environment, which gives flexible connectivity options and cloud accelerated software improvements.

Customers are keen to give their feedback. Francesc Talavera Pedrol, head of administration at Port Olimpic, Barcelona, says: “Using Galatea lets us communicate internally and know each client and what he/she likes. We can offer them a better service having this one-to-one conversation and all feedback is available for everyone to see. Businesses are made of relationships and Galatea helps make them better.”

Raimon Roca Roig, general manager at Club Nàutic L’Escala on Spain’s Costa Brava, adds: “Galatea is a wonderful tool. It helps to simplify the tasks of the technical and administrative staff. Thanks to Galatea we maintain a more fluid communication with our customers and guarantee a more efficient and faster service.”

E: hello@ideris.com

MANAGEMENT SOFTWARE

Taking Havenstar to the next level

In January, Jonas Software purchased Havenstar, the marina package developed and owned by UK-based Star Marina Solutions. Marina World discussed the move with the new Havenstar managing director Kevin Morgan.

Q: What is Jonas Software’s background and why has it bought the marina element of the Star product?

A: Jonas is a leading provider of enterprise management software solutions to a number of vertical markets, with over 60,000 customers in over 30 countries worldwide. The company’s focus is on creating long term relationships with customers and ensuring it meets and exceeds their software and service needs.

Jonas’s charter is to acquire and grow companies that are premier players in their vertical markets. A people focused business with a “we acquire great companies with great products and hold them forever” strategy allows for a well planned and ongoing development of acquisitions. Jonas has a fantastic, successful track record and is not a burn and churn type of acquiring business but is in it ‘forever’.

Havenstar wanted to maintain a market leading status in its field and continue to expand, focusing on continued product innovation and enhancement, and best in class customer service. To achieve these

goals, it needed additional financial resources which Jonas will bring, allowing Havenstar to develop.

Q: What are the strengths of the brand and the product?

A: Havenstar is the most functionally deep marina management tool on the market. It has a high level of business intelligence, which is specifically designed to meet the needs of the marina sector, and has been designed and built by software engineers who truly understand the needs of this market.

The key aspects of Havenstar we identified as differentiating from the competitors are:

• Single site and enterprise solutions

• Deferred revenue and forecast analysis

• Deep integrations to numerous accounting packages

• Integrations to multiple pedestal brands including Meter-Macs and Rolec

• Integrated ePos solutions

• Direct debit management tools

Q: What further development do you have in mind?

A: Because the product is so functionally deep, we know that we need to focus our efforts on making the product more intuitive and easier for the end user to engage with. This is a major focus for the team and the next version of the product.

Kevin Morgan

We are also working on an app which is due to be launched very soon, which will bring Havenstar right up to date in terms of latest trends and user expectations.

Q: How broad is your market reach and where are you currently making installations?

A: We currently have a number of significant installations ongoing, primarily in the USA. We have found that the US market has differing needs from that of the UK, so we’ve been working closely with a growing number of US clients to develop the product to meet these criteria.

Havenstar is an international product, with installations in the USA, Middle East, UK and mainland Europe. As it is now part of the Jonas Group, this global reach is significantly increased as we have many businesses around the world.

Q: Where do you see the future for marina management software?

A: I believe the marina vertical has been under served by its software providers over the past decade or so. We very much intend to buck this trend by investing in both the Havenstar product and the wider marina vertical to develop the technology available to marinas both in the UK and overseas.

The demands of today’s consumers in general and boat owners have never been so high. We understand these demands at Jonas and have significant experience in developing software to allow companies serving these consumers to meet these expectations. We also understand that data is knowledge, and by providing tools to marina managers allowing them to access and understand the data they hold, we as software providers can add significant value to the marina sector.

E: kmorgan@jonassoftware.co.uk

Marina do Parque das Nações (Lisbon, Portugal)

MANAGEMENT SOFTWARE

Marinacloud –a case study in Marina Punat

Good marina managers are constantly looking for ways to increase operational efficiency, productivity and revenue while keeping their customers happy. It is not always an easy task, but as evidenced by the implementation of the Marinacloud software in Marina Punat (above), it can be made easier with a good software platform.

Marina Punat is a renowned Croatian marina in the Northern Adriatic. Over its 50-year history, it has succeeded in claiming its spot among the best marinas in Europe and is one of the most rewarded marinas in Croatia. As proof of its quality, it boasts TYHA 5 Gold Anchors and ADAC five rudders, and it has held both the Blue Flag and ISO 9001 and ISO 14001 for 20 continuous years. In addition to being a marina of the highest quality, Marina Punat also has a yacht service centre, 4-star hotel, restaurant and a wellness centre.

With this level of quality, it is no surprise that Marina Punat currently has nearly 1,400 permanent customers, some of whom have been in the marina for several decades. But with 150 employees, up to 250 daily transits in the summer and the usual safety procedures, legal regulations and administration duty, the marina team decided they needed a better way to run the marina.

The managers set out to develop a solution and created a team of

experienced marina managers and IT engineers who spent years developing and modelling the best operational procedures of a successful marina in the digital age. With their considerable experience and the latest cutting-edge Oracle Cloud technology, the team created a unique solution that they believe incorporates the best business practices and know-how in the industry. This is now available as a commercial product, and has been named Marinacloud.

With new and innovative ways to tackle familiar issues such as batch invoicing, tracking customer debt, resource planning and contract management, as well as original features such as LiveCAM integration, the so-called Proactive Boat Care functionality and others, Marinacloud quickly became indispensable in Marina Punat, and the results followed swiftly. First of all, operational efficiency grew immensely. The marina’s berth utilisation rate rose well over 100% and the number of contracts increased by approximately 200% thanks to new

Welcoming new customers (l to r): Patricia Perraud, office manager of Saint-Quay Port d’Armor, France; Krešimir Žic, CEO and founder of Marinacloud; Jean-Michel Gaigné CMM, managing director of Saint-Quay Port d’Armor; Trevor Tomlin, assistant harbourmaster of Saint-Quay Port d’Armor; and B. Renata Marević, managing director of Marina Punat.

services provided by Marinacloud functionalities.

With Marinacloud, Marina Punat as a whole is saving thousands of work hours every month, allowing the staff to focus on what’s truly important – the customers. Customers have never been happier, and the marina’s berths are constantly in extremely high demand.

Marina management can be challenging. However, as proven by the implementation of Marinacloud in Marina Punat, a combination of modern technology and professional experience can lead to a significant reduction in complexity, increase in productivity and added value.

These values have been recognised by numerous other marinas that have adopted Marinacloud – with the French marina, Port d’Armor, the latest addition to the Marinacloud family.

Jean-Michel Gaigné, managing director of Saint-Quay Port d’Armor, explains why he turned to this solution: “After having browsed the different management software available on the market, including the most popular ones in France, we eventually decided to choose Marinacloud. I was aware of the development undertaken by Marina Punat and was impressed by the potential of the application. Our office manager, Patricia Perraud, did an extensive review of the functionalities and confirmed my own opinion. We are now about to start the implementation of Marinacloud in Saint-Quay Port d’Armor this summer and are very happy with the attention paid to our needs by the Marinacloud team.“ E: info@marinacloud.net

PRODUCTS & SERVICES

MarinaGuard upgrade better protects against ESD

The upgraded MarinaGuard Series 2 ground fault protection panels from US company Bender protect against the danger of electric shock drowning (ESD) and meet new regulations to safeguard people at marinas, boatyards and docking facilities across the USA and Canada.

Updates to the US National Electrical Code (NEC, NFPA 70) 2017 significantly changed the ground fault protection requirements for ‘Marinas, Boatyards and Commercial and Noncommercial Docking Facilities’.

The detection maximum limit under the updated NEC Article 555.3 has been lowered from 100mA to 30mA. NEC 555.3 now requires ground fault protection (i.e. tripping) at the 30mA level for all over-current devices supplying these facilities. In Canada, the Canadian Electrical Code (CEC, CSA C22.1) 2018 also requires 30mA protection as described in Rule 78-052.

Electric shock drowning occurs principally in freshwater environments, and the threat starts with an electrical fault condition on the dock or onboard a boat when a voltage source comes into contact with the body of water. The voltage creates an electric field that radiates throughout the water in a hemispherical shape – like ripples from a pebble thrown into the water.

Electric current begins to flow through the swimmer’s body when entering the electric field. The human body has a much lower resistance than fresh water so it acts as a better conductor of electricity and, in the presence of an electric field, the person not the surrounding fresh water conducts the majority of electric current.

As little as 10mA of current can cause a loss of muscle control, which may result in drowning. ESD is a hidden threat as the victim may not be exposed to the stray voltage field when entering the water. The victim believes that the water is safe for swimming until he or she enters the invisible electric field.

Meeting new requirements

Bender helped to pioneer reliable ground fault protection for marinas with the original MarinaGuard but halted sales in mid-2017 to prepare a design update to meet the new standards mentioned above.

MarinaGuard 2 operates by immediately tripping a circuit breaker to de-energise the faulted circuit when a ground fault is detected. It is available in two variants: single-channel MG-1.2 and 12-channel MG-T.2, offering one or 12 powered trip outputs to control shunt-trip circuit breakers.

The product is factory configured for 30mA protection but the value can be decreased for enhanced protection beyond the regulatory requirement or increased for non-NEC 2017 applications. The trip-delay time can be adjusted to minimise de-energised circuits when cascaded protection is used (selective coordination).

The electrical panel is housed in a lockable NEMA 4X enclosure that

conforms to NEC 555.11. A topmounted flashing red beacon indicates a ground-fault trip and a front panel push button resets MarinaGuard after a fault has been repaired or disconnected. The units have a green front panel ‘ready’ light to show proper operation and a front panel ‘test’ push button to verify protection-system operation.

The panels provide a continuous read-out of leakage current (if any) on a graphical display screen.

E: industrial.sales@bender.org

Reliable boat handling at Apollo Beach drystack

Marine Travelift continues to grow its Hydro M_Drive marine forklift line-up with the delivery of a new M2300HS (23,000lb/10,433kg capacity) to Lands End Marina in Apollo Beach, Florida. The machine joins an older 1998 Marine Travelift M2000 already on site.

Lands End Marina is a full-service marina inside Bal Harbor that has

deep water access to the shipping channels of the bay. The marina offers

its customers drystack storage, wet slips, a multi-brand service department staffed by factory certified technicians and brokerage boat sales.

The new M2300HS hydrostatic drive forklift features a shorter wheelbase, which offers improved mobility and manoeuvrability around confined spaces while maintaining the same precise control, lifting capacities and hydrostatic drive benefits of the M2300H.

Lands End Marina manager Kevin Howell says, “We opted for a short wheelbase model for increased manoeuvrability inside of our high and dry,” and also adds “with less moving parts than a conventional drive train a major benefit of the hydrostatic drive system is that it should cost less to maintain and repair in years to come.”

The existing equipment Lands End Marina has on site met their needs, but the reliability of a new forklift was a main driver for the purchase. Already having experience with the reliability and durability of a Marine Travelift forklift gave them confidence in their purchase decision.

“After having owned a Marine Travelift product for many years we were very comfortable with purchasing another one,” explains Howell. “The original M2000 marina forklift is a reliable machine and we have no doubt the new machine will give us years of troublefree service.”

E: sales@marinetravelift.com

Toyota launches marina truck PRODUCTS & SERVICES

Toyota Material Handling USA has announced a new marina truck option for select models of its THD pneumatic forklifts.

The truck can be fully customised, and boasts a lift capacity up to 55,000lbs (24,947kg) with load centres designed for optimum balance of watercraft and mast options with a negative lift down to 20ft (6m).

Features include galvanised epoxy coated carriages and padded rotating forks to protect boat hulls, and a 7in (18cm) touch-screen multi-function display with a capacity estimator. An optional wireless remote control is also available.

E: samantha.horton@tmhu.com

PLA buys bigger hoist

The Port of London Authority (PLA) has recently taken delivery of a new Roodberg PHA100 boat hoist for use at its Denton Wharf facility. The machine, which was supplied via The Pontoon and Dock Company of the UK, is the second Roodberg machine at the site, complementing an RBT30 hydraulic boat mover.

The PLA selected the hoist to replace a smaller capacity machine. As well as being able to lift larger vessels, the PHA is more fuel-efficient – with stop-start technologyeco-friendly and much more manoeuvrable. This means the PLA Marine Services team can lift the majority of the 40 or so PLA vessels out of the Thames and also deal with a wider variety of thirdparty Thames boats.

“Replacing our boat lift with a new, higher capacity one underlines how important this operation has become, both to the PLA and the wider Thames community,” said PLA marine operations director, Peter Steen. “Over the past ten years we

have invested more than £10 million in creating at Denton the well-equipped boat yard and load out facility it is today. Bringing in a higher capacity boat lift,

with greater functionality, means we’re well set for the future.”

PLA mechanical and electrical engineer Dave Fallows added: “This new equipment is able to deal with all our heavier vessels, with the only exception being ‘London Titan’. It’s much quieter than the existing machine, with heavy duty industrial tyres considerably reducing the risk of punctures.”

The machine has been hard at work since installation and has lifted the Queen’s Row Barge ‘Gloriana’ amongst many other vessels. E: info@roodberg.nl E: sales@pontoonanddock.com

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PRODUCTS & SERVICES

Galicia yard now servicing bigger boats

Nauta Sanxenxo, the municipal company that manages the marina of Sanxenxo and its on-site boatyard in Galicia, northwest Spain, has replaced its 45-ton boat hoist with a 70 ton machine manufactured by GH Cranes & Components. The decision to invest in a larger machine enables the yard to service much bigger boats.

In use since October 2017, the hoist has been in steady demand moving both sail and motor boats. It is a highly manoeuvrable machine with various steering options, including 45° crab movement and 360° turning. In order to guard against any collision of a sailboat’s mainstay with the upper girder of the hoist, extra height has been incorporated. Remote control operation, with a clear display of turning modes and front and rear weights, is another asset.

Purchasing the hoist had become a priority for Nauta Sanxenxo as it was unable to fully meet customer demands. Boatswain, Jesús Quintáns, explains: “During our high season, March to the end of June, we normally do ten lifts a week and thanks to the GH hoist we are now able to not only offer a better service but a safer one. This is one of

the biggest investments we’ve made in the last 15 years but it has opened up a market that we were previously unable to cover.”

The boatyard at Nauta Sanxenxo offers full-service boat repair. On-site companies specialise in glass fibre, gelcoat, mechanical and upholstery work, and two marina shops are stocked with a wide range of boat-related goods. The commercial aspect of the site covers an area of 3,000m² (32,292ft²) and has parking space for 380 vehicles.

Berth holders benefit from wifi, waste collection services, 24-hour surveillance and gated pontoon entrances to access 450 berths for boats of 8-45m (26-148ft).

the highest quality service to our customers, our future plans include getting the Gold Anchor award. We already have the Blue Flag, the Q mark for Spanish tourist quality and the Galicia Calidade,” Quintáns reveals.

E: marina@ghcranes.com

Standards are high. “So as to offer

Providing Solutions for Marinas Worldwide

E: nauta@sanxenxo.org

PRODUCTS & SERVICES

Index to Advertisers

Bellingham Marine, USA 34

Camper & Nicholsons

Marinas, UK 16

Capria, Argentina 26

Conolift by Kropf Industrial, Canada 46

Dura Composites, UK 40

Eaton Marina Power & Lighting, USA 14 & 15

GH Cranes & Components, Spain 34

Gael Force

Marinas & Pontoons, UK 55

Gigieffe, Italy 52

Gold Anchor Award Scheme 44

Golden Boat Lifts, USA 53

Golden Marine Systems, USA 38

Hazelett Marine, USA 26

HydroHoist, USA 48

IMCI, Belgium 52

IWMC 2018, Greece 33

Ideris by Raona, Spain 47

Ingemar, Italy 12

Inland & Coastal Marinas, Ireland 42

Lindley, Portugal 44

M-Tech, Australia 18

Marex, Croatia 48

Maricer, UK 46

Marina Cloud, Croatia 42

Marina Master by IRM, Slovenia 44

Marina Projects, UK 22

Marinaquip, New Zealand 23

Marine Travelift, USA 56

Marinetek, Finland 4

Martini Alfredo, Italy 22

Metstrade 2018, Netherlands 20

Orsta Breakwater, Netherlands 52

Pacsoft, New Zealand 38

Plus Marine, Italy 50

Rolec Services, UK 10

Ronautica, Spain 51

Roodberg - a brand of Frisian Industries, Netherlands 21

SF Marina System, Sweden 2

Seaflex, Sweden 8

Scribble Software, USA 40

Seijsener Marina Services, Netherlands 42

Star Marina Solutions, UK 30

Strongwell, USA 50

Superior Group, Australia 32

Twinwood by Soprefa, Portugal 44

Vileo Marinas, Finland 36

Walcon Marine, UK 18

Expanding the HMG dealer family

HydroHoist representatives play an active role in the success of their individual dealers, providing training and networking opportunities throughout the year. L to r: Ron Martin, director of sales; Alex Broat, HydroHoist dealer; Mick Webber, HMG CEO and president; and Cale Grauer, business development manager.

An exceptional dealer network has always played a vital role in HydroHoist Boat Lifts’ 50-plus year history. And the recent introduction of HarborHoist, a lift suitable for use in both salt and fresh water, has acted as a spur for yet greater expansion.

“Our dealer network is by far the best in the industry,” says HydroHoist Marine Group (HMG) CEO Mick Webber. “We are fortunate to have more than 500 dealers across the world and each one plays a special role in our success,” he adds.

But it would be a mistake to think the network is all about numbers. “I take great interest in each of the dealers we sign on, which stems from the fact that my first job out of college in 1985 was building a dealer network for HydroHoist. It’s personal for me,” Webber adds.

And he doesn’t act alone.

HydroHoist is committed to vetting potential dealers to ensure they will be good partners and for the past ten years has operated a dealer council – made up of a diverse group of dealers - who provide feedback on products, installation and service. This cultivates a sense of partnership and is augmented by access to yearly training schools, marketing and sales techniques from full-time, in-house professionals, installation and assembly schools available to dealers and their

installers, and networking opportunities throughout the year.

“We look for many different types of dealers to represent our product, from boat dealers and marinas, to large dock builders and marine construction companies. We have unique dealer programmes to fit each type of business,” explains HydroHoist business development manager Cale Grauer.

HydroHoist is actively recruiting dealers in California, the Gulf Coast, Great Lakes, coastal midAtlantic, northeast coastal USA and internationally. They will be responsible for representing a broad and often long established range of products, from the primary product UltraLift series of boat lifts to the HydroPort Extreme PWC docking platform and boat and dock protection components. HydroHoist owns five patents relating to boat lift technology and HyPower dockside power pedestals, and has ISO certifications for its manufacturing processes.

Find out more about dealership opportunities on www.boatlift.com/become-a-dealer.

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