Program

TUESDAY

7:00 AM Registrations Open

7:30 AM Welcome Breakfast – Outdoor Plaza 9:00 AM STREAM 1 – Tony Raunic & Graeme Armstead, Hunt & Hunt Legal Australia

Topic – Show me the Money

Tips to avoid defaulting storers. 9:00 AM STREAM 2 – Darryl King, Jackson Russell Legal New Zealand

Topic – The Legal Power Hour – An update on NZ legislative changes for owners, directors, and managers

How to ensure you comply with NZ law on your journey Outside the Box in relation to privacy law changes, Cartel criminalisation, and consumer law. 9:00 AM STREAM 3 – Andy Pudmenzky, Big Budda Boom

Topic – Grass Roots to Greatness

A workshop packed to the brim with useful, actionable marketing tips & tricks for your self storage facility. 10:15 AM Morning Tea & Network Break 10:45 AM STREAM 1 – Glenn Harris & Phillip Keenan, Bishop Collins

Topic – It’s likely you are paying too much!!

How does it make you feel when we tell you that, as experts in the self storage industry, we can confidently say most self storage operators are paying an excessive amount of tax! 10:45 AM STREAM 2 – Damien Gooden, HR Central

Topic – HR Headaches

This presentation will be the paracetamol to remove your HR pain and get your head around the compulsory HR obligations that are pertinent to SSAA business owners/managers. 10:45 AM STREAM 3 – Panel: Anthony Regis, Jonathan Layton, Jon Perrins. Moderator: Jason Keane

Topic – Challenges in Design and Construction

Self storage construction is governed by several codes across Australia and New Zealand at local, state and federal levels. Our panel will decipher these codes and the many other challenges in the building and design process. 12:00 PM Lunch & Networking Break

12:30 PM Large Operators Meeting

1:30 PM SSAA Facility Tours 6:30 PM Welcome Reception – Cairns Aquarium

WEDNESDAY

7:30 AM Registration and Arrival Tea and Coffee 8:15 AM MAIN PLENARY – Susan Phillips, CEO, SSAA & Major Sponsor, Visy Boxes & More

Welcome to the SSAA Convention 2019

8:30 AM Opening Keynote Linda Sharkey & David Blackwell, URBIS

Topic – Peak or False Summit?

An overview of the self storage market in Australia and New Zealand. 9:30 AM STREAM 1 – Andrew McKenzie, AON

Topic – Cyber Risk

New emerging risks that you may not be protected for, nor prepared in the event of an attack or incident 9:30 AM STREAM 2 – Greg Griffith, Family Business Australia

Topic – Consumers love family businesses

A guide on the “how to” over non-family competitors so you can leverage from your “family business” status 9:30 AM STREAM 3 – Tony Raunic & Darryl King, Hunt & Hunt & Jackson Russell/Moderator – Andrea Bowman

Topic – Lifting the Lid on Legal

A collaboration between our Australian and New Zealand Legal Teams to answer your ‘Out of the Box’ questions. 10:30 AM Morning Tea & Network Break 11:00 AM Main Plenary Kevin She, SC Storage – Hong Kong

Topic – Dealing with Disaster

Kevin She will share his knowledge on dealing with the disaster & the aftermath of a fire that engulfed his self storage facility in Hong Kong. 12:00 PM STREAM 1 – Grant Shaw & Megan Ellis, Border Watch & NZ Customs

Topic – Help Protect Our Borders

A presentation on matters relating to border security, suspicious activities and the movement of illicit contraband.

For more information on speakers and sessions, head to www.selfstorage.org.au/event/ssaa-convention-2019

12:00 PM STREAM 2 – Michael Dogger, R6 Digital

Topic –State of the Nation – Online Advertising in Australia & NZ 2019

Hear about the latest trends in Digital Marketing, including Google AdWords, SEO, Facebook and Programmatic advertising for Self Storage. 12:00 PM STREAM 3 – Glenn Harris & Zoran Malesevic, Bishop Collins & Harzed Finance

Topic – “Are you Swimming with the Sharks” – You and the Banking Royal Commission

This highly informative presentation will highlight the key risks surrounding your current financial and business structure and how you can protect your assets. What have we learnt from the Banking Royal Commission? 1:00 PM Lunch & Networking Break

2:00 PM MAIN PLENARY – Kristy Cherry in Conversation with David Blackwell 3:00 PM MAIN PLENARY – Ryan Coom, National Mini Storage

Case Study – 2018 Facility of the Year – National Mini Storage

A start to finish look at how National Mini Storage created their Newmarket facility and won the 2018 Facility of the Year. 4:00 PM STREAM 1 – Hugh Davies & Patrick Mulcahy, URBIS

Topic – Current Trends & New Supply, Australia & New Zealand

An analysis of the impacts and emerging trends following the significant expansion of the self storage industry over recent yeras and what it means for your facility. 4:00 PM STREAM 2 – Duncan Unwin, Ezidebit

Topic – What does the future look like in a cashless society

In a cashless society, what will the next decade look like and how will this affect the storage industry? 4:00 PM STREAM 3 – Craig Salter, Action OHS Consulting

Topic – Making Health and Safety Simple

During this session, we will breakdown health and safety into what you as a member of the SSAA, need to know and why. 4:00 PM MEETING ROOM 8 – Yvonne Adele

Women, Wine & Wisdom – High Tea

Yvonne will facilitate an incredible sharing of business success amongst self storage sisters & brothers in the room. 5:00 PM Trade Show in the Spotlight – Cocktail Event in the Trade Area

THURSDAY

8:00 AM Arrival Tea and Coffee

8:30 AM MAIN PLENARY – Andrea Bowman, Bryan Furtado, Vanaja Thomas, SSAA Paralegal, Marketing & Membership

Topic – What’s Inside the SSAA Box?

A snapshot of the SSAA member services 9:00 AM MAIN PLENARY – Annual General Meeting and member Q&A

10:00 AM 2019 Convention Group Photo

10:00 AM Morning Tea & Network Break 10:30 AM MAIN PLENARY – Jordana Borensztajn

Topic – Next Generation Communication: How 4 Generations Can Learn to Speak the Same Language

What if businesses can learn to harness the power of the next generation and use it to their advantage? 11:30 AM MAIN PLENARY – Cesare Carcano, Casaforte Self Storage – Italy

Topic – Meet Max

Cesare Carcano recognised the technological revolution as a key point of his company’s development and understood the need for automation, whilst retaining the personal touch. 12:30 PM Lunch & Networking Break 1:30 PM MAIN PLENARY – Panel – Rennie Schafer, Kevin She, Cesare Carcano & Jon Perrins. Moderator – Susan Phillips

Topic – International Panel

Learn how self storage is developing in Europe and Asia 2:30 PM MAIN PLENARY – Tony Nash CEO & Founder, Booktopia

Topic – Disruption in an Aggregator World

Tony’s definition of entrepreneurship is… that everyone is an entrepreneur. 3:30 PM Trade Exhibition Prize Draws, Close & Preview of SSAA Convention 2020

4:00 PM Close of Day 3 & Bump Out

6:45 PM Gala Dinner & SSAA Awards for Excellence