Service Member of the Year Award

CENTREFORCE TECHNOLOGY GROUP - QLD

Centreforce is proud of their achievements in Self Storage in Australia, they were the first to create online moveins globally, and they strive via their culture to make a difference to every self storage owner and work tirelessly with suppliers to help them improve their products. The R6 Digital brand is now the largest self storage specific marketing agency in the southern hemisphere and is achieving results by getting more rentals for self storage facilities every month in this new digital age. By introducing SiteLink to Australia has given owners more choice with the brand growing beyond expectations. HR CENTRAL – VIC

HR Central supports the SSAA member base by providing the HR Help Desk. The service provides members with the opportunity to call and receive support and advice as a part of their membership for no additional cost. In addition to this, more and more SSAA members are taking up HR Central’s HR Review, Software, Support and Advice to not only get answers to questions but track and maintain records around employees covering things like policy reading, leave, qualifications and more. In addition to this, HR Central continues to support the SSAA with information and education both written (Insider magazine) and in person (events, convention, round tables, training, etc.). IBIDONSTORAGE - NSW

With an original vision of capitalising on the success of TV shows such as Storage Wars, iBidOnStorage founders Grant McNamee & Brennan McLoughlin also recognised they could help the self storage industry minimise the risks associated with the selling of customer goods. By providing an industryspecific auction platform, iBidOnStorage would not only improve sale results, but they would also help the industry consolidate the sale process, allowing it to effectively adopt its own standard practice; which in turn would go a long way towards protecting the industry if an individual business was ever legally challenged. And numbers would suggest the industry has not only understood iBidOnStorage’s objective but backed it too. Since the website’s launch in August 2016, iBidOnStorage has hosted more than 7500 auctions. It has more than 795 registered seller locations and 12,000 buyers, with buyer numbers growing daily. In 2018, iBidOnStorage was awarded the industry’s Innovation/ Business Initiative Award, and believe they are deserved winners of this years’ Service Member of the Year Award. REGIS BUILT – VIC

Regis strives to deliver efficient and cost-effective self storage developments throughout Australia. Their commitment to delivering a high standard product (build) through their network of highly-skilled contractors, ensures they can complete and execute their projects in a professional manner. This is only made possible due to the positive working relationships with all trades required to complete a turnkey solution. Regis ensures that the end product meets the client’s expectations. Being a part of the SSAA, and attending annual conventions, Regis keeps up to date with new innovative storage ideas as well as knowing the self storage market.

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SENTINEL AUSTRALASIA - VIC

Sentinel Australasia makes small self storage businesses feel important and valued. They do this by taking time to get to know their customers and their self storage sites while providing timely, support advice and reliable products. STORASSIST - VIC

After 15 years of successfully building an excellent reputation and career in the self storage industry, Sally has turned those skills into a successful business - StorAssist. With no prior knowledge of the industry, Sally proved to be an invaluable asset to starting the business. From implementation, hiring and training staff, managing the facility for the first three months, writing policies and procedures, giving continual service and ongoing support has created a very successful facility. In the last 12 months, StorAssist has gone on to accomplish other successful achievements as seen in the recommendations and reviews on all platforms of both social media and website. Sally’s passion for the industry brings professionalism, knowledge and enthusiasm. STORMAN - QLD

Storman has been an integral part of the success in the modernisation of all Storage Choice facilities.

Stormans collaborative and personal approach has helped move the online presence, both internally and externally, into the 21st century. The system enables easy reporting on the entire storage group from one central location, as well as ensuring correspondence to customers is consistently branded across the group. Storman has provided the software tools to ensure each member of the group is performing and offers valuable insights to decision makers. The website is now able to offer online payments to customers, capture potential leads as well as take online reservations. URBIS - NSW

The Urbis Self Storage Team has one clear goal – to empower the industry with knowledge, so the best decisions can be made. They are committed to supporting a strong and well-informed self storage industry, sharing knowledge through the Urbis Storage Index; monitoring new supply through the Urbis Self Storage Supply Tracker and supporting stronger asset class recognition with the Urbis Self Storage Grading Tool. More than 250 people receive complimentary market research and intel releases every quarter. By being committed to excellence in service and valuing strong relationships, their passion to servicing the industry is reflected by the ever-growing knowledge sharing platform, development of new market performance indicator tools, and willingness to listen to all SSAA members so that their advice is beneficial to everyone. Urbis is dedicated to supporting a sustainable and successful self storage industry, now and into the future, through research, knowledge sharing, and providing the best advice.