SCLAA February Newsletter 2023

WHAT’S ON

IN THIS ISSUE

03 05 06 09 11 11 12 13 17 14 18 20 21 24 25 27 29 30 32 33

Message from SCLAA Chair

New SCLAA Platinum National Partner - Körber Supply Chain Software

Straight Talk from David Doherty OAM

It’s Australia and India’s Turn to Shine

New Corporate Partners

Learning more about the SCLAA Member Portal

Exclusive Member Benefits

Mentoring Program

Chemist Warehouse Improves Visibility, Efficiency & Site Safety with MobileDOCK

Breaking productivity records on VinoMofo’s production line

New SCLAA Media Partner – Region Network

Divisional Reports

Navigating the changing labour landscape

Latest trends in industrial supply chain and logistics: convenience, efficiency, and adaptation

NABERS Energy for Warehouses and Cold Stores

5 steps to creating a positive safety culture

Materials handling highs and lows for 2022

Celebrating International Women’s Day 2023

Upcoming Events

Director/Principal Consultant for Chain Consulting Services, based in Sydney. Appointed to the Board in 2019, Sue is currently SCLAA National Chair.

Welcome to the first edition of the SCLAA Newsletter for 2023.

The new year looks like it will continue to be interesting and challenging for the Supply Chain & Logistics sector.

As businesses continue to navigate the challenges of labour shortages, Just in Case procurement strategies and their associated infrastructure and logistics requirements, increasing costs in landside charges, there is much to consider at both Operational and Board level regarding Business risk and strategies to satisfy service levels and client expectations.

To quote David Doherty in his article this month, he asks the rhetorical question of us all-“What would you list as your one significant issue? .... never forget people are the key element”

SCLAA as a Professional Association has the key responsibility in adhering to its core purpose of the development and support of Professionals and Practitioners.

We continue to achieve this through fostering connections, collaboration and relationships.

Take the time to review our upcoming events from page 32 onwards. From a National and State Commit-

tee level, SCLAA has hit the ground running at the start of this year!

In March we are celebrating International Women’s Day around the country, with the focus of not just promoting and attracting diversity to the industry at all levels, but also providing valuable insights on career development-its challenges and solutions.

Sharing of knowledge and “how to do things better “is paramount for an individual’s and well as a corporations continuous improvement development.

We will shortly be wrapping up our 2022 Mentoring program and launching the 2023 program. EOI’s from seasoned industry experts as Mentors is open all year round. Everyone at every stage of their career needs a mentor and this is a rewarding way to “give back” and support the industry skills shortage in a practical and impactful way.

This issue also incorporates many white papers and case studies deployed by industry which have produced supply chain benefits both up and downstream.

Take the time to read the industry impacting solutions provided by Bestrane to Chemist Warehouse (page 17), Swisslog provides to the DC and warehouse sector (page 25)

SCLAA has been selected as THE Industry Association Partner with CeMat Australia. As a Partner, we will not only be assisting with shaping the agenda of key issues and topics facing the industry, but will also be hosting SCLAA workshops and seminars demonstrating solutions that have been deployed.

Opportunities now exist for our Members and Partners to provide their expertise via Panel Discussions, workshop facilitation and Seminar keynote addresses. For an agenda of topics and to lodge your EOI, please contact partner@sclaa.com.au or secretary@sclaa. com.au

You will also have the opportunity to meet SCLAA Board and Committee Members so please come and say hi at our dedicated SCLAA exhibitor stand at the Conference.

Members and Partners can also take advantage of registration discounts from our partnership with Akolade at the Supply Chain Week Conference. More information on both conferences will be available on our website.in coming months.

Sue Tomic

SCLAA National Chair

SCLAA will also continue to advocate and provide a voice for its Members and Industry via representation on Government and Industry Committees. I have firmly believed that advocacy produces comes change. Some of the Government and Industry committees where SCLAA is a representative and active contributor includes:

• Nabers - read more about contributions to our industry on Page (27)

• Trade Technology Working Group (TTWG) a subcommittee of the National Committee of Trade Facilitation (NCTF) - the Committee is tasked with collaborating on technology initiatives to enhance trade competitiveness of Australian businesses and border security.

• Port Transport Logistics Taskforce (PTLT)

On a more local level, we are collaborating with our Platinum National Partner Tafe NSW on delivering “employment ready” courseware and prioritizing courses to fulfil industry skills shortages. SCLAA brings Education and Industry together to prioritize training and workforce development requirements.

Lastly, I would like to welcome our new Platinum National Partner Korber and Media Partner Region Media.

I look forward to seeing many of you at our upcoming events!

The SCLAA thanks Jodi McKay and Sarah Liu for agreeing to be our Keynote Speakers at the Annual Industry Networking Breakfast 8th March In Sydney.

Jodi McKay, National Chair of the Australia India Business Council

Sarah Liu, Founder, The Dream Collective

New SCLAA Platinum National Partner

Körber Supply Chain Software

The SCLAA welcomes our newest Platinum National Partner, Körber Supply Chain Software As a not for profit Industry Association, run by members for members, our ability to support the SCLAA infrastructure and to expand is highly dependent on our National Partners. We ask all our members to support our valued National Partners where they can.

OVERVIEW

Körber Supply Chain Software is now a Platinum Partner at SCLAA.

Körber Supply Chain Software, part of the global technology group Körber AG, provides a broad range of best-in-class supply chain solutions fitting any business size, strategy, or appetite for growth. A range that goes beyond software to include automation, voice, robotics, materials handling – plus the systems integration expertise to tie it all together.

With Australia being the headquarters in Asia-Pacific (APAC) region, Körber has a proven track record in helping businesses optimise their supply chain operations and drive growth across a wide range of industries including manufacturing, retail, wholesalers, distributors and logistics.

Conquer supply chain complexity with Körber, a global partner, not just for today but also as your needs continue to evolve tomorrow and beyond.

Straight Talk from David Doherty OAM

David Doherty OAM is a past President and Life Member of the SCLAA and a highly regarded logistican. Send your Straight Talk feedback and comments to davidoh1@optusnet.com.au

Another Year underway with expectations abounding. A year for the next generation to initiate contributions for a value generating future. Also, a year for the current generation to encourage and develop the next generation. Opportunities are useless without execution. Ideas are wasted unless action is taken to deliver them in real terms.

2023 must be a year for imagination, rigor and execution. Are you up to the task?

Experience is the greatest teacher but fails dismally unless accompanied by targeted learning, training and education.

The “professional” associations have significant roles to play in these difficult times. Universities and TAFES must focus on delivering employment ready courses for students eager to build a career. All levels of Government must eradicate the red tape and politicking and focus on investing in facilities and resources to generate future value.

I am disgusted by past attitudes in planning and investment. 2023 is the year to create with bold intent, skills, learning and opportunities for all Australians.

Are you up to the task?

Supply Chain and Logistics is still searching for an enduring generally accepted table of standards to support establishment of a legitimate profession. A common body of knowledge (CBOK)is a necessity. Years of debate and debate has failed to deliver an authentic CBOK.

Are you up to the task?

Is there still an enthusiasm to create a generally acknowledged Supply Chain Profession that allows employers and employees alike to assess and develop to meet the criteria for professional status? Is it time to energize attempts to create a Profession?

Are you up to the task?

Creation of a genuine profession does not diminish the role of practitioners who do not aspire to management or such. We must protect and enthuse those people to

pursue and achieve their objectives.

SCLAA was founded on the unalterable premise to support and develop Professionals and Practitioners.

In a recent coffee meeting with three other SCLAA Trailblazers, a question was raised about what one piece of advice would we Supply Chain Dinosaurs give to the next generation. More specifically what single issue should Career aspirants focus on.

After vigorous debate (no unanimous agreement by the way) collaboration and relationships, understanding technology enablers, employment ready education and training, and value creating processes surfaced. Project Management and Cost Accounting awareness also aired.

What would you list as your one significant issue?

Interesting to note that revered Australian Supply Chain Guru Dr John Gatorna wrote a book sometime back titled “The Missing Link -People”. A reminder to never forget people are the key element.

I have always been drawn to the simple definition of Supply Chain as a network of connected organizations striving to generate additional value and seamless flows. Of course, there are myriad examples of complex definitions but not one generally accepted above all others. Time to simplify and adopt.

Are you up to the task?

Other opportunities that have always drawn me to Supply Chain include:

Elimination of process waste and duplication.

• Generating and sharing additional value created via purposeful collaboration (collabotition)

Seamless flows up and down stream

• Delivering in a cost-effective manner real customer expectations.

So, the stage is set. 2023 the year to reinvent a reinvigorate Supply Chain and Logistics. Great opportunities offer potential to thrive.

Are you up to the task? (If it’s going to be, it is up to you!)

It is forty years since Supply Chain first emerged. There is still much to be done to deliver on the original expectations. You are in the chair now to take the reins to nurture, develop and execute.

Are you up to the task?

Us Dinosaurs are ready and waiting for your call seeking expertise, advice, and empathetic contributions to your task.

Have you got the courage to ask?

By the way the dinosaurs involved in the coffee summit were David Rogers, Dr Peter Dapiran, Kerry Hammond,

and me. Many others are in the wings ready and able.

The problem is not that people set the bar too high and fail, but that they set the bar too low and succeed. (Michelangelo).

It is not that I am arguing with you, I am just trying to explain why I am right (Anonymous)

Our prayers and thoughts are with the earthquake victims in Turkey and Syria and to the people in Ukraine.

David Doherty OAM (davdoh1@optusnet.com.au)

It’s Australia and India’s Turn to Shine

As National Chair of Australia’s leading business chamber, responsible for the country’s trade relationship with India, I am eager to see early results from the historic trade agreement between India and Australia which came into effect just under two months ago on December 29 2022.

Our Chamber has been overwhelmed by the enthusiastic response from Indian business for early wins. Since the Australia India Economic Trade and Cooperation Agreement (AI ECTA) was signed in April, Australia has hosted eight Ministers from the Modi Government. In comparison, just three Ministers visited Australia in the five years previous. As well as Ministers, we have hosted many sector delegations - all keen to secure business and investment outcomes from the agreement.

The challenge for us as a Chamber, and more broadly as a nation, is to see that eagerness replicated on the Australian side. With the visit to India in March by Prime Minister Anthony Albanese and Indian Prime Minister Modi’s return visit later in 2023, we are confident more Australian companies will realize the enormous benefits available to them through the trade deal.

But it will take more than an exchange by two Prime Ministers to convince businesses of the opportunities with India now available to them.

Australia has always been an export-oriented nation, but our eyes have been largely on China. As the first Western country to enter into a free trade agreement with India, circumstances now demand we turn our attention to India.

Australia has “first mover advantage” - no other western nation has achieved what we have. But the UK and Canada are now knocking loudly on India’s door and expect to have similar agreements in place by year’s end.

The agreement presents opportunities for agricultural products with tariff reduction or elimination on around 90% of our current food and agricultural exports to India. Premium wine tariffs have been reduced by 50% and there are big wins for our seafood producers.

Jodi McKay, National Chair Australia India Business Council

The opportunities are there - but we have to capture them. And this will take time and patience, as well as building a network of business and people to people links.

We are fortunate to have solid foundations - our history with India runs deep. 75 years ago, Australia became the first country to acknowledge India’s Independence. The countries now have a special bond, underpinned by shared interests, and a respect for democracy and the rule of law.

We also have a growing Indian diaspora - some 700,000 Australians have an Indian heritage and they are critical to Australia’s relationship with India. They are the ‘living bridge’ between the two countries.

Our role as a Chamber is to raise awareness and nurture the relationship through trade but we are also committed to directly achieving business outcomes. Our first piece of advice to anyone looking to do business in India is “find a trusted partner” - in many cases

that person has connections already to our Indian diaspora.

As Australia’s leading India Australia business Chamber, we make a commitment to do our part to raise the profile of the ECTA and the opportunities in India for Australian companies and Indian companies here in Australia. It’s why I am keen for our Chamber to have a closer relationship with the Supply Chain & Logistics Association of Australia (SCLAA) - the movement of goods to and from Australia and across our expansive country are critical to bilateral trade success.

If Australia’s relationship with India continues to grow, there are wins for everyone in the supply chain and I have no doubt we will meet the ambitions of the Indian Trade Minister Piyush Goyal of growing two-way trade to $100 billion by 2030.

https://www.dfat.gov.au/trade/agreements/in-force/australia-india-ecta/using-ecta-do-business-india Runtorem. Et harum isquibusam re officiatern

NEW CORPORATE PARTNERS

Salvos Stores VIC/TAS

H&H Group (Swisse Wellness) VIC/TAS

Ferag Australia NSW

You can now manage your membership, update your account details, review and edit event registrations, access exclusive member benefits and offers including resources, discounts and more. Learn how!

Learn How

SCLAA Members

Did you know about these additional Exclusive Benefits in your Member Portal?

SCLAA’s Member Portal offers exclusive member only content including the latest Industry publications and access to our vast library of educational and inspiring webinar events. View your profile, edit personal details, subscriptions and membership payments, and view your event registrations all in one place.

Go to the SCLAA website, and login to access the Member Portal

- MEMBER ONLY BENEFITS, EVENT DISCOUNTS and WEBINAR ARCHIVE.

HDL Insurance Brokers is a Specialty Logistics Insurance Broking firm with expertise in all aspects of logistics supply chain. Our Directors have provided insurance and risk services to some of the largest logistics firms in Australia.

As a consequence of the current unstable economic environment you may find that your business insurance costs are increasing substantially, or may not address the specific risks of your business. As a proud supporter of the SCLAA, we are here to assist its members by providing a free Business insurance health check to provide comfort that your existing insurance arrangements may protect you in the unfortunate circumstance of a significant claim made against your business.

The SCLAA offers it’s Members exclusive Professional Development webinars to continue their Professional Development within the Supply Chain & Logistics Industry. An archive of webinar recordings is kept on the Members Portal for Members to view at their convenience.

MobileDOCKistheleadingglobalsolutionfor managingloadingdocksandscheduling dockappointments

WithMobileDOCK,youcanrevolutioniseyourdock appointmentbookingandschedulingprocessbyutilising advancedautomationtools,accessiblefromanyinternetconnecteddevice.Saygoodbyetomanualprocessesand gaingreatervisibilityandcontroloverresourceplanning, suppliermanagement,andsecurity,whilereducing congestionatthesametime.

PROGRAM FORMAT

The program consists of 6 x face-to-face or virtual one on one meetings between Mentor & Mentee, each meeting will run for 1 hour over the term of the program.

STAGE 1 INTRODUCTION

Program guidelines, expectations & formal introduction between Mentor & Mentee.

STAGE 2 IDENTIFYING STRENGTHS & WEAKNESSES

Program guidelines, expectations & formal introduction between Mentor & Mentee.

STAGE 3 DEFINING CAREER GOALS

Chart career & professional goals.

STAGE 4 INDUSTRY CHALLENGES

Understand industry challenges & opportunities.

STAGE 5 FINAL CLOSING CEREMONY

Mentee & Mentor share their experiences.

Contact us for more information: secretary@sclaa.com.au OR sclaa.com.au/mentoring-program

TURN KNOWLEDGE INTO ACTION

Mentoring is a protected partnership which fosters the growth of skills, knowledge and practical advice to advance an individuals career development through positive encouragement. After matching a Mentee to their Mentor, the mentee will work closely with them gain industry exposure, build confidence and leadership skills, develop career strategies and their professional growth.

Australia’s Leading Trade Show for Intralogistics, Robotics, Automation, Warehousing , Supply Chain Management and Materials Handling

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Attend CeMAT Australia and access:

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Networking sessions with peers and vendors

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3 Day Event

40+ Content Sessions 100+ Exhibitors

Chemist Warehouse Improves Visibility, Efficiency & Site Safety with MobileDOCK

Company Background / Introduction

The Chemist Warehouse Group is the largest community pharmacy franchise retailer in Australia with over 500 retail stores and more than 17,000 employees.

The Chemist Warehouse mission is to have the best range of consumer products at the best prices. In order to meet this aggressive mission, strategic objectives around volume efficiencies to enhance customer experience is required.

The Challenge

Chemist Warehouse has a network of six distribution centres (two NDCS, three RDCs and an eCommerce only DC) across Australia, with sites facing issues relating to the arrival of third-party freight including a lack of visibility of inbound freight, difficulty managing labour utilisation and site congestion that impacts driver and employee onsite safety.

Another challenge was the constant communication (via phone and email) between the distribution centres, freight providers and head office related to inbound freight.

Chemist Warehouse were looking for a solution that would ultimately provide them with visibility across all their inbound freight resources at each of their distribution centres, and provide a communication channel between the distribution centres and head office.

Submission by:

through to confirmation of delivery completion.

From any internet connected device, Chemist Warehouse can define and control their booking and execution process and monitor compliance, whilst simultaneously reducing congestion, number of required docks and carbon footprint, increasing efficiency all round.

MobileDOCK also acts as a single source of truth between suppliers, carriers, the Chemist Warehouse Distribution centres and Chemist Warehouse Head Office.

“MobileDOCK regulates the flow of transport into our DCs and facilitates better peak and trough period planning. It assists us to measure DC operational and supplier performance. Furthermore, MobileDOCK has reduced unnecessary email communication and helped to centralise all dock scheduling management (ie booking changes and ‘source of truth’ for deliveries)”. Mark Coppola, Supplier Compliance and Governance Manager, Chemist Warehouse Group

The Results

Chemist Warehouse deployed MobileDOCK at the Perth distribution centre in October 2021. Within the first four weeks of deployment, Chemist Warehouse had already realised key improvements across multiple areas. Subsequently, the solution has been deployed at Chemist Warehouse’s other five distribution centres.

“We were looking for a solution that would give Chemist Warehouse control of inbound freight and provide a ‘source of truth’ relating to dock operations in real-time”.

The Solution

Jackie Robb, Chief Operating Officer

CW Retail Group

MobileDOCK is a fully hosted, cloud-based web application. Its intuitive web-based design, and ease of configuration has been built to minimise any setup costs and allow the rapid and global deployment of the solution. MobileDOCK enables dock delivery management from first appointment request for a delivery slot,

Chemist Warehouse now has visibility of the planned inbound volumes at the load and PO level, allowing them to effectively utilise their docks to meet inventory and labour requirements.

As a result of deploying MobileDOCK, Chemist Warehouse’s Dock to Stock cycle time has reduced from over 48 hours to an average of under 24 hours.

MobileDOCK’s automation features have dramatically reduced the manual processing and administration work required for inbound bookings, and team members in different departments now have access to in-

bound PO ETAs – removing the need to call and email colleagues.

“MobileDOCK allowed Chemist Warehouse DC’s to understand what was coming, what priority it was and what upstream planning needed to be done in order to inbound our stock efficiently. Using the data gathered from MobileDock, we are able to predict and plan our workforce more appropriately and ultimately get our suppliers’ products to our stores more expediently.”

David

Where to next?

To continue to drive towards excellence, Chemist Warehouse will continue to streamline its processes and in combining the data from its EDI system and MobileDOCK, be in a position to predict deliveries based on supplier lead times and provide alerts and feedback to suppliers when deliveries are expected. This will be of particular interest to suppliers who use third party logistics and transport providers.

MobileDOCK will be part of the upcoming Supplier Portal that Chemist Warehouse is planning to launch in 2023.

Brennan Operations Systems and Process Excellence Manager, CW Retail Group.

Breaking productivity records on VinoMofo’s production line

VinoMofo is Australia’s leading online wine retailer, providing wine to over 500,000 customers globally. VinoMofo’s distribution centre is located in Port Melbourne. With a core permanent team, VinoMofo experiences seasonal spikes in demand for which they need to increase the number of pick packers in their warehouse by 2X.

Business challenges.

Rob Hurn, VinoMofo’s Warehouse Manager, was facing the following challenges using traditional agencies to manage seasonal demands.

• Agency staff were often demotivated unable to quickly pick-up instructions

• Demotivated agency staff led to reduced productivity and output

• High rates of absenteeism, jeopardising the ability to fulfil orders, especially at peaks

• Increase in training time due to frequently getting new workers. With agencies having manual processes to receive requests and requirements from businesses and then notify and confirm the right staff, filling shifts was time consuming and a major hassle.

Sidekicker’s Solution.

Strict screening, ongoing performance data and smart Talent Pools drive superior staff quality. Sidekicker’s screening process includes:

• Right to work and experience checks

• Interview to assess reliability, attitude and communication ability/style

• OH&S induction to meet high standards.

Only 15% of staff pass this process, maintaining quality standards.

Rating, review and reliability data is then captured after every shift and displayed on workers’ profiles, which holds Sidekicks accountable and allows Sidekicker to measure performance and curate the workforce in real-time.

Rob also used smart Talent Pools to easily rehire the best performing workers for ongoing shifts.

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Need reinforcements?

With Sidekicker you can instantly recruit reliable, qualified casual and temp staff. On repeat. And in time for your next shift.

sidekicker.com

“We used to have to email different agencies at least 24 hours before a shift to get the staff we needed.”

Rob Hurn VinoMofo Warehouse Manager

Forklift Drivers

Pick Packers

SCLAA Welcomes New Media Partner Region Network

As one of Australia’s fastest growing digital news organisations, Region Media is proud to partner with the largest network of supply chain professionals in the country. We believe that good communication is about listening to the people who live in the region we serve, and that passionate debate and deep local knowledge create the best conversations. By partnering with the SCLAA we hope to connect and tell the stories of the people, businesses and the supply chain network in our region and beyond.

Region Media’s growing list of mastheads and social platforms, including Region Riverina, About Regional and the Riotact, are a primary source of quality local news and conversation in the ACT and surrounding regions.

Locally owned and operated Region Media is committed to providing balanced, relevant local content, pro-

duced by professional journalists. Providing thoughtful analysis from a team of respected contributors, Region Media also provides a platform for local voices and content that is free and accessible.

Region Media commercial director Adam Gill said, “Partnering with SCLAA was a natural fit for an equally regional company like ours.”

“Our first priority is always our community. Our trusted, experienced journalists take on the issues that matter to Regional Australians,” Mr Gill said.

“It is important for us to step up and support our local businesses and people, particularly following the disruption of the pandemic.”

“We look forward to a great partnership between SCLAA and Region Media and what our organisations can achieve together.”

Warehousing

With Sidekicker you can instantly recruit reliable, qualified casual and temp staff. On repeat. And in time for your next shift.

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A better way for your business to find the right worker.

and Logistics is a dynamic industry that requires knowledgeable staff to undertake various roles across the sector. Our prebuilt industrial workforce includes General Assistants, Pick Packers & Forklift Drivers.

QLD President Division Report

Thursday the 9th of February was the first SCLAA 2023 event for Queensland. With over 30 attendees, the great location of Brewdog near the Gateway Bridge provided a centralised location for all Logistician and Supply Chain professionals to network. Discussions included employment, new opportunities and econom-

ic conditions coming up in 2023. We look forward to our next event, International Women’s Day Industry Networking Brunch on 8 March at Artie & Mai - 340 Sandgate Rd, Albion. Registrations close on 3 March for this event. For more information and to register, click here.

VIC/TAS President Division Report

The Supply Chain and Logistics Association of Australia (SCLAA) appointed Theo Pappas as the 2023 VIC/ TAS President. This is a well-deserved recognition of his exceptional experience and expertise in the field of supply chain and logistics. With over 13 years of experience as executive of Vative, a company that specialises in driving operational excellence for supply chain businesses, Theo has proven himself to be a highly competent and effective leader.

achieve their goals. Theo is well-equipped to take on this new challenge, and he is eager to contribute to the success of the SCLAA and its members.

The Victoria and Tasmania (VIC/TAS) region of the Supply Chain community has a vision to educate and connect a community of professionals. The aim is to bring together members with shared interests and provide them with opportunities to learn, grow, and build relationships. This vision is a testament to the organisation’s commitment to fostering the development of the next generation of supply chain professionals and ensuring a bright future for the industry.

In line with this vision, the VIC/TAS region has set a goal to bring value-add events to its members in 2023. These events will cover a wide range of topics, from thought leadership and networking opportunities, to mentoring programs and site tours. The focus will be on providing members with practical, hands-on experiences that will help them grow and develop as professionals.

Theo Pappas VIC/TAS State President

As the CEO of Vative, Theo has been directly involved in working with a wide range of supply chain businesses, helping them to improve their operational processes and increase their efficiency. He has a deep understanding of the challenges faced by supply chain companies and has developed innovative solutions to help overcome these challenges. Theo has a passion for innovation and a commitment to continuous improvement, and this has helped him to lead Vative’s growth within the industry.

In his new role as the VIC/TAS President of the SCLAA, Theo will bring his wealth of experience and knowledge to the association. He will work closely with members of the SCLAA to promote the advancement of the supply chain and logistics industry, and to develop and implement strategies that will help members to

Thought Leadership events will provide members with access to some of the most innovative and insightful thinkers in the supply chain industry. Attendees will have the chance to engage with thought leaders and learn about the latest trends and best practices in the field.

Networking events will provide members with the opportunity to build relationships and connect with other professionals in the industry. Whether through casual meet-ups or more structured events, these opportunities will be a great way for members to expand their professional networks and make new connections. Mentoring programs will offer members the chance to work one-on-one with experienced professionals in the field. Participants will have the opportunity to receive guidance and advice on their career paths, as well as insights into what it takes to succeed in the supply chain industry.

Site Tours will provide members with hands-on expe-

rience in the field. Participants will have the chance to see first-hand how supply chain operations work and to learn about the challenges and opportunities that exist in the industry.

The VIC/TAS region’s aim to bring value-add events to its members in 2023 is a testament to the organisation’s commitment to creating a vibrant and connected community of professionals. By providing members with opportunities to learn, grow, and connect, the VIC/TAS region is paving the way for a bright future for tomorrow’s supply chain professionals. As the incoming VIC/TAS President, Theo Pappas thanks the ongoing support form the leadership team,

Rakesh Bandipelli (State Director), Stephen Lakey and Kyle Rogers (Independent Directors) who have been integral to the growth and success of SCLAA’s VIC/TAS chapter in recent years.

The VIC/TAS committee extends our deepest sympathies to the family of the late Conor O’Malley. Conor volunteered his time, imparted his wisdom and created many smiles across the supply chain industry. May he rest in peace, his friendships within the VIC/TAS SCLAA committee will be always remembered.

Conor O’Malley (right) with (L-R) .Emory White, Lauren Cass and Theo Pappas

Navigating the changing labour landscape

The global workforce is having an identity crisis, and it’s hurting our front-line workers the most.

Navigating the changing labour landscape

The global workforce is having an identity crisis, and it’s hurting our front-line workers the most.

We must stop generalising “workers” when talking about what they want and need. Each person needs to be seen and heard for who they are and the unique role they play.

How many times have you read a headline that said, “Workers want XX”? Probably at least once or twice a day since the start of The Great Resignation. What I haven’t seen is a headline that said “Supply chain and logistics workers want XX.”

We have made the mistake of thinking all workers want the same thing. They don’t, and they never will. That’s why we must challenge ourselves on unconscious biases that exist in conversations around current labour challenges, as well as the line of difference between supply chain and logistics workers and the rest of the workforce.

If we want to solve workforce attrition and increase the labour force participation rate, we need to specify which workforce we’re talking about and even the type of worker in each workforce. Saying that all workers want to work remotely may be true, but this obviously couldn’t apply to supply chain and logistics workers. Instead, they would most likely ask for flexible work schedules or tools to increase efficiency. Some may ask to learn more on the job so they can advance in their careers. They don’t want to be stuck doing the same thing forever just because they chose to work in a warehouse instead of an office job where professional development is more inherent. In fact, many supply chain and logistics workers have asked for these things.

Zebra keeps a pulse on this specific workforce in multiple ways. We are increasing conversations with our own employees in our production and distribution environments. We talk with your supply chain and logistics workers when we’re on site at retail stores, warehouses, and factories, as well as when we’re in the field with utility technicians, delivery drivers and others who prove every day how essential they are to our lives. We also conduct double-blind studies each year and

look to third-party studies to see what feedback others are receiving.

Money is important, but it’s not the only thing people care about. If it was, we would only be talking about The Great Reshuffling, not The Great Resignation. Warehouse workers and retail employees for example are leaving the workforce and not coming back. If they were only concerned about making more money, they wouldn’t be walking away completely.

In fact, the desires most heavily influencing these workers’ employment decisions range from “respect” and “learning opportunities” to “better mental and physical well-being” and “more technology tools.”

In Zebra’s latest Global Shopper Study, 70% of employees said they view their employers more positively when they are provided with technology. This was a sentiment echoed by warehouse staff in a recent double-blind Global Warehousing Vision Study commissioned by Zebra. Over eight in 10 claim they are more likely to work for an employer that gives them modern devices to use for tasks versus an employer that provides older or no devices. We asked warehouse staff how they were feeling about labour shortages and if they had been positively or negatively impacted. Again, eight in 10 said they were positively impacted. When asked how they had been positively impacted, only 45% said they had received increased wages and bonuses. Fifty-seven percent said their employer had used technology to make their work easier, and 60% said working conditions had improved overall.

Admittedly, it’s not always easy to meet employee expectations. Here at Zebra, we have seen how difficult it is to offer workers more flexibility in our production environments. We won’t solve every labour issue overnight, but we won’t stop looking for solutions. Let’s also consider how our expectations of each role differ and what we can reasonably do as employers to make each person’s experience more rewarding personally and professionally.

To learn more about what supply chain and logistics workers really want, read the 2027 Warehousing Vision Study from Zebra.

Latest trends in industrial supply chain and logistics: convenience, efficiency, and adaptation

By Dan Ulmamei*, Managing Director, Swisslog Australia and New Zealand

The industrial supply chain is undergoing significant changes, as companies deal with longer lead times, labour shortages, low industrial vacancy rates, and increasing customer demand.

In 2023 and beyond, it’s clear that the same processes that were working before, are not always going to be good enough to meet the challenges of tomorrow. Companies that focus on convenience, efficiency, and adaptability will come out on top.

But what trends are shaping the industrial supply chain, and affecting the way the logistics and warehousing industries work?

From just in time to just in case

With supply chains being stretched, and longer lead times becoming increasingly common across all industries, companies are looking to bring more inventory into the country to futureproof themselves against shortages. Instead of the highly efficient “just in time” systems, where parts or goods were replenished on an as-needed basis, companies are now bringing in additional stock, just in case it can’t come quickly further down the line. Industrial parts are being held for longer times, as equipment ages and maintenance and spare parts agreements still need to be honoured.

From POS to RDC or NDC: transforming the way industries source and store parts

With more parts needing to be stored in-country, and very low industrial vacancy rates (as low as 0.4% in Sydney and 0.8% Australia-wide in 2022, according to The Property Tribune and a similar story in New Zealand with 0.7% in Auckland and 1.8% in Wellington, according to JLL), it’s natural that companies are looking at ways to utilise economies of scale to save costs.

Many are moving away from a point-of-sale (POS) approach, and rationalising a move to distribution centres – either Regional Distribution Centres (RDCs) or National Distribution Centres (NDCs) to take advantage of larger scale storage and the associated cost savings of having fewer storage facilities.

Consumer convenience

On the consumer side, while convenience will always be important, there has been a distinct shift away from wanting ultra-fast deliveries, such as those within three hour windows. What’s more important to consumers now is that companies deliver when they say they will, even if that’s a bit longer. Same day will continue to be important for many industries, but faster times are less in demand than pre-Covid times. To help companies continue to fulfil same day orders, many are opting to bring storage and fulfilment closer to the main population centres, and utilising Micro-Fulfilment Centres (MFCs).

Evolving nature of warehouses

With labour shortages continuing to be an issue in manufacturing and distribution, automated warehouses are one way that companies can keep up with consumer demand. And, with industrial land becoming increasingly scarce and more expensive, many companies are looking into multi-level automated warehouses to optimise the utilisation of their existing industrial space. For industrial customers, convenience of part pick-up is top of mind, so click-andcollect parcel lockers are likely to form part of the solution moving forward, after their success with consumer applications.

Conclusion

The industrial supply chain is facing a number of challenges and changes that require companies to be more flexible and innovative. By embracing trends like multi-level warehouses, rationalisation of distribution facilities, bringing inventory in-country, and utilising MFCs, companies can meet the needs of customers, overcome labour shortages, and stay ahead in a rapidly evolving market. Whether it’s through delivering on time, increasing convenience, or optimising storage space, companies that adapt to the latest trends in the industrial supply chain will be better positioned to succeed in 2023 and beyond.

Through multidirectional movement and sequencing, Vanderlande's shuttle-based AS/RS ADAPTO, delivers goods fast and accurate in the appropriate order, enabling same-day deliveries.

ADAPTO's shuttle roams laterally, which offers highest redundancy and availability. It also performs well in conventional height warehouses or high bays

* Dan Ulmamei, Managing Director Swisslog Australia and New Zealand has more than 26 years of experience in logistics automation, most of it in various leadership roles, ultimately managing teams engaged in operations around the globe. He has been working in similar positions in the industry in Sydney since 2016. Your personal copy of Air Cargo Week is now ready to download

FASTPICK High operator efficiency and easily scalable for unpredictable growth

About NABERS - National Australian Built Environment Rating System (NABERS)

NABERS is a national government program that rates the environmental performance of different buildings. NABERS tool has helped building sectors save 7 million tonnes of CO2 emissions and 1 billion dollars in cost-saving to date.

Since 2021, SCLAA has been part of the Warehouse and Cold Stores Advisory Panel and provided valuable insights from its members and industry to enable benchmarking of energy and water usage and the platform for industry stakeholders and our members, to have their say and shape the tool, which was launched late 2022.

This has been a great opportunity for SCLAA and its members to do our part in the collective goal of net-zero targets!

With the close of the Warehouse and Cold Stores Advisory Panel, the official launch of the tool on 29 September, and the first rating certified on 21 October – SCLAA will be part of a working group to support the rollout of the tool with the broader industry.

NABERS Warehouse and Cold Stores Working Group

This new NABERS Working Group aims to: Support industry with the uptake of the tool and share learnings from members undertaking the

rating process

• Provide members with updates and information on how NABERS ratings can be used, such as:

- Updates on Commitment Agreements, NABERS Carbon Neutral, Renewable Energy Indicator; and

- How NABERS Ratings can be used to access sustainable finance, used in schemes such as the NSW Energy Savings Scheme (ESS) and VIC Victorian Energy Upgrades (VEU) Scheme.

• Discuss ongoing changes in the industry and opportunities available.

SCLAA will continue to keep our Members and stakeholders informed regarding this critical initiative.

NABERS Energy rating for Warehouses and Cold Stores has officially launched and we were thrilled to see such a large audience tuning in to this important event.

The launch of energy ratings for these sectors is a fantastic sustainability initiative to help the industry measure and manage these industrial buildings. The energy rating tool can rate the energy efficiency of warehouses, cold stores, and combined facilities. It provides an excellent benchmark for the industry to target higher standards in energy efficiency and a pathway to continuous emission reductions.

NABERS Energy rating for Warehouses and Cold Stores has officially launched and were thrilled to see such a large audience tuning in to this important event.

We’d like to reiterate our thanks to everyone who has been part of developing the tools, with a special thank you to the Commonwealth Department of Climate Change, Energy, the Environment and Water (DCCEEW) for funding and supporting this project.

“The launch of NABERS Energy for Warehouses and Cold Stores is the perfect example of industry and government working together to drive change at scale. We’re so excited to have a rating tool for the fastest-growing building sectors in Australia.”

Carlos Flores, Director, NABERS

AUSTRALIA’S NOBEL LAUREATES

More than just a book, Australia’s Nobel Laureates Volume III, State of Our Innovation Nation: 2023 & Beyond is a one of a kind collector’s item delivering a seminal analysis of our country’s wider innovation enterprise and its future promise and potential. Featuring a mix of government officials, professors, peak body CEOs, educators, innovators, entrepreneurs and company leaders across the whole of Australia’s economy and research base, it provides unparalleled insight and a range of voices that elevate the national innovation narrative.

Click here to read an exciting new article “Cutting edge manufacturing on the world stage (ANCA)”

SCLAA Members can access their Free Digital Book “Australia’s Nobel Laureates” via the SCLAA Website Members Portal.

5 steps to creating a positive safety culture

By myosh (https://myosh.com/ )

Ensuring the safety of employees is a crucial aspect of any successful business. By establishing a strong safety culture, organisations can not only improve the wellbeing of their workers but also reduce the likelihood of accidents, injuries and fatalities. However, creating a safety culture is not a one-time event but rather an ongoing process that requires the participation and engagement of all workers. In this article, we will explore how to engage workers in an organisation’s safety culture.

Why is worker engagement important?

The success of an organisation’s safety culture depends on the active participation of all employees. By involving workers in the development and implementation of safety procedures, they become more invested in the outcome and are more likely to take an active role in maintaining a safe work environment. This can result in improved safety awareness, increased reporting of hazards and near-misses, and a reduction in accidents, injuries and fatalities.

Steps for Engaging Workers in Safety Culture

• Communication: Communication is key to ensuring that all employees are aware of the importance of safety and the role they play in maintaining a safe work environment. Regular safety meetings, training sessions, and safety bulletins are effective methods for communicating safety information.

Employee involvement: Encourage workers to par-

Purpose - Built for Warehouse Operations

ticipate in the development and implementation of safety procedures. This can include involving them in safety committees, seeking their input on safety initiatives, and regularly asking for feedback on the effectiveness of current safety procedures.

Recognition and incentives: Recognise and reward workers who consistently demonstrate a commitment to safety. This can include safety bonuses, safety awards, and recognition in company-wide communications.

• Lead by example: Encourage senior management and supervisors to lead by example and actively participate in safety initiatives. This sends a message to all employees that safety is a priority for the organisation and creates a positive safety culture. Continuous improvement: Regularly review and evaluate the effectiveness of safety procedures and make changes as necessary. This shows workers that their opinions and feedback are valued and that the organisation is committed to continuous improvement.

• Creating a safety culture is an ongoing process that requires the active participation and engagement of all employees. By involving workers in the development and implementation of safety procedures, recognising and rewarding their contributions, and leading by example, organisations can ensure the wellbeing of their workers and improve the overall safety performance of the business.

Forkliftaction’s Australasia roundup recounts the materials handling highs and lows for 2022

Forkliftaction has kicked off its news coverage for the year with its annual Australasia year in review report, a recap of the major materials handling news for 2022.

Allan Leibowitz reports, “… for most in the materials handling sector, 2022 will be remembered as the end of the pandemic, when inflation kicked up, supply chains were challenged and energy prices took off.”

The year’s two national budgets, the skills shortage, major dealer news, company acquisitions, the return of trade shows and automation wins and losses are amongst the major Australasia materials handling news recounted in the report.

READ NOW: Trade shows, two budgets and automation Down Under

Forkliftaction.com, the website with a razor-sharp focus on materials handling, offers over 72,500 members a place where they can access local and global news, network and troubleshoot, find suppliers or new job opportunities, trade machinery online, generate business leads and research future purchases.

If you would like full access to Forkliftaction’s weekly news coverage and industry resources, subscribe free here.

2023 Australian Supply Chain & Logistics Awards

The annual Australian Supply Chain and Logistics Awards gala dinner recognises the outstanding achievements of supply chain and logistics professionals and organisations across Australia, celebrating industry excellence and championing collaboration, innovation, and success.

Nominations Opening Soon!

The ASCL Awards Gala Dinner is scheduled to be held in Sydney in November.

CELEBRATING

8 March 2023

“For International Women’s Day and beyond, let’s all fully #EmbraceEquity. Equity isn’t just a nice-to-have, it’s a must-have. A focus on gender equity needs to be part of every society’s DNA. And it’s critical to understand the difference between equity and equality.”

The IWD 2023 campaign theme drives worldwide understanding why Equal opportunities aren’t enough!

The SCLAA is celebrating IWD with the following events:

NEW SOUTH WALES

Annual Industry Networking Breakfast - Establishment Ballroom, 252 George Street, Sydney

Speakers: Jodi McKay, National Chair of the Australia India Business Council

Sarah Lui, Founder, The Dream Collective

Registrations close on 1 March 2023.

QUEENSLAND

Women in Supply Chain : Careers and Challenges - Artie & Mai - 340 Sandgate Rd, Albion, Brisbane

Speakers: Kim Horwood, Partner, ECO Circular Sustainable Supply Chain

Alex Terry - CEO the Mentoring Effect

Angela Coley - Senior Procurement Manager, Resources Sector

Registrations close on 3 March 2023.

VICTORIA

Building a Successful Leadership Career in Supply Chain - JLL, Level 40 / 101 Collins Street, Melbourne

Speakers: Laura Hull, Head of Supply Chain, Spectrum Brands

Laurel O’Donnell, General Manager, Lineage Logistics Laverton

Angela Kranjcic, Associate Director, Accenture

Fleur Walsh, Executive Supply Chain Leader

Registrations close on 3 March 2023.

WESTERN AUSTRALIA

Women in Supply Chain : Careers and Challenges - JBC Corporate 3/16 Parliament Place West Perth

Speakers: Kim Horwood - Partner, ECO Circular Sustainable Supply Chain

Alex Terry - CEO the Mentoring Effect

Angela Kranjcic, Associate Director, Accenture

Fleur Walsh, Executive Supply Chain Leader

Registrations close on 3 March 2023.

UPCOMING EVENTS

Supply Chain Week 14 -16 June 2023, ICC Sydney

Supply Chain Week provides attendees with tools and strategies on how to improve the key components within their supply chains, including operations, demand planning and forecasting, inventory and warehouse management, transportation, and logistics.

The event will bring together supply chain leaders who’ll share best-practice case studies and strategies on how to advance your supply chain capabilities, build resilience and agility to withstand future global and domestic disruptions, as well as discuss current trends and latest developments that are currently spearheading the sector.

For more information and to register: https://supplychainweek.com.au/