20-12 SCLAA Newsletter

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SCLAA NEWSLETTER

December 2020

December 2020

p: 1300 364 160

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SCLAA Newsletter December 2020

e: secretary@sclaa.com.au

w: sclaa.com.au

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SCLAA National Chairman - Joshua Holmes Joshua Holmes is Chairman of the SCLAA. Joshua has been working with SCLAA over 11 years and has been actively involved with local and national events, promoting to non-members within the industry and his networks.

There are many words that can be used to describe the past year including ‘challenging’ and ‘unpredictable’, the most appropriate word for the SCLAA is ‘adaptable’. I am extremely proud of all our Board and State Committee volunteers who, despite numerous challenges facing them in their day jobs, all stepped up and made 2020 a very productive year with our focus being on supporting SCLAA members, our valued Partners and the Supply Chain & Logistics industries during the pandemic. As you well know, SCLAA is renowned for the quality events it holds with Industry. With the lock-down earlier this year, 11 face to face events had to be cancelled, emergency strategic meetings were held and within two weeks of the first lockdown, SCLAA held its first webinar. This was followed by another 18 during the year with a total of 1022 attendees. All webinars were free of charge for SCLAA members and, to support those within Supply Chain & Logistics during COVID-19, we made a number of the webinars free for non-members as well. The SCLAA partnered with and supported another 31 events during the year, securing free or discounted registrations for SCLAA members. The online networking events ‘Supply Chain Caffeine’ proved very popular with 7 events being held. A total of 8 face to face events were held, 4 of these recently in Queensland and WA where restrictions have been lifted. In addition, the Board decided to extend all Individual Member registrations by a period of 3 months to assist with fiscal hardship. The SCLAA mentoring program went National this year with 5 events held online. The program included 41 Mentors, all experts in their sectors, and 60 Mentees. I would like to extend the SCLAA’s thanks to all those who volunteered their time as Mentors to support and offer valuable insights to the upcoming leaders of our industry. Planning has already commenced for the 2021 National Mentoring Program. External events that the SCLAA is most proud to have partnered with and supported, include: • • • •

Industrial and Logistics vSummit Asian Logistics, Maritime & Aviation Conference APAC Virtual Summit - Makers and Movers Industrial Transformation ASIA-PACIFIC 2020

Whilst we had to cancel our face to face National events, plans are in progress for the 2021 Women in Logistics event and the 2021 Australian Supply Chain & Logistics Awards 2

SCLAA Newsletter December 2020

The 2020 ASCL Award Winners and High Recomendation Recipients were announced on line last night. (https:// sclaa.com.au/2020-ascl-award-winners/) Congratulations to all those who received Awards and a special thank you to all those who forwarded their submissions for this year's Awards. The 60th anniversary of the ASCL Awards will be celebrated next year and will be a special milestone event for the Association. The Awards have become recognised by Industry and Government as pre-eminent in recognising outstanding performance by individuals and organisations. To all our hard-working State Committees, big thank you for the contribution and hard work. We have 38 committee members Nationally with expected growth in 2021. On behalf of the SCLAA Board, I would like to thank outgoing Independent Directors: • Patrick Ingenegeren, for his time and valuable contribution to the SCLAA over the past two years. Thank you, Patrick. • Heather Mattes for her contributions to the Board and Queensland Committee; and • Stanley Fan who joined the SCLAA in 2011, has served on the Board for five years, made a significant contribution to the development of SCLAA Future Leaders and who has recently been instrumental in forging relationships with overseas Associations. A very special SCLAA welcome to our newly appointed Independent Directors: • Ben Fahimnia, - Professor of Decision Sciences at the University of Sydney • Cam Tran - Director of Operations – Vietnam, TTEK Inc. • Jason Mann - General Manager QLD - Border Express • Amanda Cech - Thomas Foods International, Supply Chain Consulting • Kyle Rogers - Director uTenant and (previously VIC/TAS Director) • Stephen Lakey - VIC/TAS Director Newly elected State Directors • Stephen Lakey for VIC/TAS • Amanda Cech for SA/NT And our newly elected State Presidents • Rakesh Bandipelli for VIC/TAS • Brett McGowan for SA/NT I would like to especially thank our Treasurer Sue Tomic


who has also accepted the role of Vice Chair, our very hardworking National Secretariat, Fran de Klerk, who organises all of us and continues to go above and beyond Secretariat duties and Vicki De Thomasis who provides valuable monthly information. I would like to extend a special welcome to our new National Partners who have joined the SCLAA over the past year: • HDL Insurance Brokers • Sidekicker • Couriers Please • Vanderlande Industries Australia Pty Ltd • Western Union Business Solutions • HERE Technology • Cornerstone Performance Management • Clade And our sincere appreciation is extended for our ongoing National Partners: • Toyota Material Handling Australia • Dematic • Wisetech/CargoWise • Inside FMCG • Zebra Technologies • BluJay Solutions • EMP Onsite • Prime Creative Media / MHD • Gamma Solutions The growth and ongoing support of our National Partners are vital to the continued success of the SCLAA and to our ability to provide services to our valued members.

There is much work to be done in the next year and the Board and Divisional Committees goals remain: • To further increase the SCLAA reputation, profile and market share as the “go to” association for industry • to provide industry knowledge and access for Education and Training programmes; and • to grow membership and participation whilst increasing exposure across all media platforms. and; • To drive membership growth by: - honing the marketing strategy to achieve increased engagement and retention objectives and; - designing and executing integrated strategies to build a strong pipeline of prospective national partners and individual members in partnership with State Committees. • Provide Community benefits through increased awareness and importance of the Supply Chain and Logistics industry in Australia; • Promote the industry as an attractive, exciting and viable career for individuals; • its role in the wider community and; • the critical and central role it plays in the lives of all Australians. The SCLAA remains a dynamic association who knows no limits including commitment to on-going education, innovation, expertise, strategic reach and a strong commitment to professional continuous improvement. On behalf of the SCLAA National Board, State Committees and all the volunteers at the SCLAA, we would like to wish you all a safe and Merry Christmas, a prosperous New Year and we look forward to working with you in 2021. Joshua Holmes SCLAA Chairman

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SCLAA Newsletter December 2020


WINNERS ANNOUNCED Winners and High Commendation recipients of the 2020 AustralianSupply Chain & Logistics Awards were announced online last night. Each of the seven categories attracted a significant number of high caliber submissions. Awards were formally judged by a selected panel of judges

2020 Training, Education & Development Award Training, education and development remains a vital part of allowing knowledge to be utilised for new ideas and supply chain improvements to be discovered and then implemented. This award is presented to a company that can best demonstrate their commitment/ application and results of providing training, education and development of their people. The trophy was first awarded in 2002 and is dedicated to the late Professor Peter Gilmour.

WINNER EB Games Warehouse Leadership

HIGH COMMENDATION RECIPIENT ECU, School of Business and Law, Associate Professor Ferry Jie

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SCLAA Newsletter December 2020

Finalists: • •

EB Games Warehouse Senior Leadership ECU, School of Business and Law, A/Prof Ferry Jie

Metcash Trading Ltd

2020 Information Technology and Management Award Information remains the most important requirement of any supply chain. Information technology is where the majority of supply chain improvements have been made. Nominees for this award demonstrate where their use of existing or new technology has provided significant improvements to their management of information and/or their supply chain processes. The trophy was first awarded in 1994 and is dedicated to the late Len Smith FAIMM.

WINNER Körber Supply Chain

(Turning over a new leaf for T2)


HIGH COMMENDATION RECIPIENT Ryan Cummings

HIGH COMMENDATION RECIPIENT eStore Logistics

Whale Logistics

Leigh Williams eStore Logistics

Finalists: • • • • •

Allotrac Services Pty Ltd eStore Logistics Körber Supply Chain (Turning over a new leaf for T2) Körber Supply Chain (Same-day delivery capability) Whale Logistics, Ryan Cummings

Finalists: • • • •

Jacqui McCombie – Globelink International Joel Kotamanidis – Allotrac Services Pty Ltd Ryan Cummings – Whale Logistics Samir Rafiq – Körber Supply Chain

2020 Industry Excellence Award

2020 International Supply Chain Award

Recognises and acknowledges outstanding achievements and contribution by an individual currently engaged across the supply chain industry. Persons nominated for this most prestigious award will be leaders and will have made significant change to the way a supply chain is managed and improved either academically, physically or technologically. Originally awarded in 1987 and dedicated to Mike Munns, FAIMM, this award remains a cornerstone of SCLAA’s commitment to recognising and promoting the importance of the supply chain industry and its people to continuously improving organisational strength and growth.

This is an Award that recognises that Supply Chains know no boundaries. The ASCL International Supply Chain Award is given to a Company, Association or an Individual that may operate internationally and are able demonstrate their capability, commitment and achievements across any spectrum of the sciences, practices, disciplines or efforts to promote and improve the knowledge and acceptance of the importance of the supply chain.

WINNER Samir Rafiq

Scan4Transport – Global Centre of Excellence

WINNER GS1 Australia

Michiel Ruighaver GS1 Australia

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SCLAA Newsletter December 2020


HIGH COMMENDATION RECIPIENT Swisslog Australia and Linfox Logistics

HIGH COMMENDATION RECIPIENT Cloud Logistics Solutions

- AND Asics Oceania Pty Ltd Finalists: • Cloud Logistics Solutions, Renzo Bevinetto • Globelink International, Helen Somogyi • GS1 Australia, Scan4Transport – Global Centre of Excellence • Whale Logistics, Ryan Cummings

2020 Supply Chain Management Award Supply Chain Management (SCM) is the overview of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. This award recognises an organisation that can demonstrate significant achievement within a section or across their entire supply chain. Nominees should be able to clearly state the design and achieved results of the project or process that was envisaged and then implemented. The trophy was first awarded in 1984 and is dedicated to Doug Beattie.

WINNER Körber

(Ready to Deliver)

- AND -

Finalists: • • • • • •

ASICS Australia, Michael Masulans Körber Supply Chain (Ready to Deliver) Körber Supply Chain (A new frontier) Metcash Trading Ltd Sigma Healthcare, Peter Petito Swisslog Australia and Linfox

2020 Environmental Excellence Award The ASCL Environmental Excellence Award recognises corporate leadership contributing to the solution of environmental sustainability within our industry through performance and action. The trophy was first awarded in 1966 and is dedicated to Mr Ken Pike.

WINNER Custom Innovation Co (CIC) Rob Fisher, Tim Allison & David McLaughlin

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SCLAA Newsletter December 2020


HIGH COMMENDATION RECIPIENTS Eleisha Birkensleigh and Matthew Unali

Rob Fisher, Tim Allison & David McLaughlin

HIGH COMMENDATION RECIPIENT CouriersPlease Eleisha Birkensleigh

Matthew Unali

Finalists:

Finalists: • CouriersPlease, Ben King • Custom Innovation Co. (CIC), Rob Fisher, David McLaughlin, Tim Allison • PGT-Reclaimed (International), Ian Burden

2020 Future Leaders Award The purpose of this award is to provide incentive and recognition to young supply chain professionals who are both currently working in and wish to continue their career path. Nominees for this award should be able to demonstrate their passion and commitment to taking the supply chain toward tomorrow. The SCLAA wishes to showcase finalists and provide impetus to continue to attract the brightest to the industry. First awarded in 2009 and dedicated to Vince Aisthorpe.

WINNER Jackson Meyer

• • • • • • • •

April McElligott – Fulton Market Group Eleisha Birkensleigh – Allied Express Jackson Meyer – Verus Global John Goggin – Körber Supply Chain Kavinda Senerath – Körber Supply Chain Matthew Unali – TM Insight Sarah Vogler – Agility Logistics Tridev Dupuguntla – Woolworths Group

ASCL Future Leaders Award PRIZE SPONSOR Your training and development partner Empowered people. Better results The winner of the 2020 Future Leader Award will receive enrolment into Leadership Management Australia’s (LMA) “The Performance Edge” 10 week development course. LMA has been delivering our proven leadership, management, sales and team training and development solutions to clients for over 45 years in Australia. “We improve the productivity of organisations by improving their people, making them better organised, better communicators and better equipped to resolve issues. Our learning process is unique, proven and guaranteed, producing measurable results and an identifiable R.O.I. providing our participants lasting attitudinal and behavioural changes. We don’t train people, we develop them and there’s a massive difference.”

For further enquiries please contact LMA on 1800 333 270 The SCLAA extends sincere thanks to the 2020 ASCL Awards Judging Panellists, VIC/TAS Division for their assistance with the announcements of the Awards and all SCLAA National Partners for their continuing Support. 7

SCLAA Newsletter December 2020


David Doherty OAM is a past President and Life Member of the SCLAA and a highly regarded logistician. Send your Straight Talk feedback and comments to davdoh1@optusnet.com.au

Straight Talking - David Doherty OAM Looking back on 2020---What the hell was that? (Anon)

Investment in training and education for new era skills and jobs must be the clear focus along with business incentives to hire and retain. Universities and TAFES must return to the prime focus of training and educating Australians. Research should return to genuine practicable innovation for benefit of Australian Industries/communities. Employment of Australian Academics and teachers is a “no brainer”.

Retired Major General Major Peter Haddad would be an ideal Convenor of the Task Force. CSL cold chain specialists will add real, relevant and unique expertise.

Somehow most of us survived, but some things will never return to pre pandemic status. We necessarily learned to work and communicate in different ways. Community resilience became a courageous demonstration of the “aussie” spirit. On the other hand, the fanatic brigade were also out in force demonstrating their ignorance and disrespect.

“We achieve more when we chase the dream instead of the competition” (Simon Sinek)

I witnessed a disturbing report on CNN today noting that some fifty million Americans are unable to buy food and/ or have starved for days at a time. They are relying on charity.

The old adage goes,” the Optimist argues the glass is half full of water. The Pessimist argues the glass is half empty. While those two are arguing, the Opportunist grabs the glass and drinks the water”.

A huge event in 2021 is forecast to be the introduction of a Corona Virus Vaccine. If history is any guide it will be later rather than sooner. Regulatory processes in this country are world’s best practice. Those standards must not be compromised to meet a political objective of early availability. No point in having a vaccine with limited efficacy or myriad side effects.

As the sun sinks slowly in the west, we will soon say goodbye to 2020. The dominating feature of the year of course was the dreadful Corona Virus. No forecast could have embraced the enormous health, death, social, and economic impact caused by the pandemic.

Action is more important than (words) arguing. Supply Chain and Logistics (SCL) professionals and practitioners are renowned for their ability to adapt to ever changing circumstances. In 2020 SCL stepped up to meet the challenges associated with surging online shopping, panic buying, remoteness and unpredictable demand. Our Supply Chain and Logistics Association (SCLAA) embraced the digital/virtual opportunities to maintain delivery of learning, information, and news for Members. What does the experience of 2020 indicate for 2021 and beyond? Unfortunately, some of the lost jobs will never return. In my view long term unemployment may be a real outcome for increased numbers of people. Changed work practices, industry reconstruction, technologies updating and acceptance, and economic pessimism will undoubtedly impact hiring and retention decisions. 8

SCLAA Newsletter December 2020

The many disruptions in 2010 will have a long-lasting impact. (e.g. Telehealth, public transport depletion, gatherings, digital/virtual meetings. working from home, masks, We all need to adapt to the new reality. It is possible!

Pharmaceutical organisations have always been seeking to find heat stable products. At least one of the mooted vaccines for Corona Virus apparently necessitates exceedingly cold storage and transit conditions. Experience tells me that point of use locations will present a significant problem for storage and handling. I note Dr Fauci (the epidemiology leader in USA) has sought intervention of military logistics specialists to plan and impliment the distribution of the COVID-19 vaccines.

Failed cold chain management will render the vaccine program useless. “If you care, do something. If you don’t care, please stay out of the way of those that do care” (Simon Sinek)

About one sixth of the USA population is desperate for food? That is horrendous. I wonder what the situation is in Australia? Surely our democracy cannot abide families starving. For many years now Vince Aisthorpe, Nerida Kelton, and their band of colleagues, including Queensland SCLAA, have produced foodbank donations to many needful families at Christmas. It is an outstanding effort deserving of great credit to the many volunteers and organisers. Special recognition to Vince and Nerida would be appropriate. Could the SCLAA emulate that effort in other States? Finally, I hope everyone will enjoy a happy old-style Christmas with family and friends. I wish all of you health, prosperity, and a sense of wellbeing. Look after yourself and look after those less fortunate. “Progress is man’s ability to complicate simplicity” (Thor Heyerdahl)

(Refer recent Linked- In podcast with Bill Gates and Dr Fauci). Australia must create and empower a Supply Chain and Logistics Corona Vaccine task force, with mandatory cold chain management/industry experience to plan eventual vaccine supply chain and logistics processes.

Namaste David Doherty OAM davdoh1@optusnet.com.au


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PH: 1300 364 160 9

SCLAA Newsletter December 2020

secretary@sclaa.com.au

www.sclaa.com.au


SCLAA Welcomes New Directors Ben Fahimnia Ben Fahimnia is a Professor of Decision Sciences at the University of Sydney and an experienced supply chain consultant. Ben has a diverse background with degrees and experience in business/ management, engineering, and psychology. He has helped directors, producers, managers and policymakers develop decision-making skills and tools to create and manage efficient, resilient and sustainable supply chains. Ben leads multidisciplinary teams working on a range of projects related to digital transformation, pairing intuition with data analytics, managing supply chain risks, and sustainable operations. Ben is frequently consulted by several businesses and has successfully managed over 120 projects for which he has received numerous awards from professional associations, research organisations and government agencies

Amanda Cech A senior executive working across sales and supply chain with over 20 years of extensive experience, responsibility for setting and executing the strategic direction for large teams across sales and manufacturing & logistics within FMCG. Amanda’s experience ranges from leading transformation across all areas of Supply Chain, focusing on safety, cultural & engagement growth, lean practices, improving procurement and contract relationships and delivery of organisational change. Amanda has a Bachelor of Business from the University of South Australia and has a passion for continuous improvement and driving diversity within the supply chain industry.

Jason Mann With over 25 years’ experience across the express road/air freight and 3PL sectors, Jason has held numerous senior leadership roles throughout his career, and is currently employed by Border Express in the capacity of General Manager – QLD. Jason is a Master of Supply Chain and Logistics Management and a member of the Australian Institute of Company Directors. He is passionate about future proofing the industry through raising the awareness of its importance, promoting it as an employment industry of choice, and diligently applying good corporate governance across it. His strengths lie in stakeholder management, process re-engineering and change management. After starting in the industry as a truck driver’s offsider, Jason strongly advocates the development of tomorrow’s leaders with the theory that “anything is possible” within Supply Chain and Logistics. He has been an active committee member in the QLD division for two years and energetically leads their Mentoring Program.

Stephen Lakey Stephen is a senior supply chain technology consultant focusing on helping companies identify the best approach to solving challenging technical and business problems. Stephen is dedicated to enabling organisations to digitise their supply chains to delivery greater efficiencies and increasing productivity for a sustainable future and to lower business costs. Stephen is passionate about equipping the next generation of leaders with the skills and experience they need to be successful and is a great advocate of the SCLAA mentoring program. Prior to joining the board, Stephen was President of the SCLAA Victorian & Tasmanian Division.

Cam Tran Cam is an engaging and committed leader with a passion for digital business transformation within the supply chain sector. Having majored in computing and information management in university over 20 years ago, Cam began her career as a coder. She wrote and supported programs for P&O Nedlloyd (now Maersk) and Fairfax Digital. During her ten-year span at 1-Stop Connections in Australia, Cam managed and grew their Service Delivery Department before becoming the company’s first Marketing Manager. Cam went on to join the senior leadership team at eCOM (Asia) Ltd, headquartered in Hong Kong, and was part of the driving force behind eCOM’s new strategy: making global trade trusted. Now as the Director of Operations – Vietnam for TTEK Inc., Cam has been leading the technical teams responsible for creating some of the world’s most innovative and disruptive technology in border management. 10

SCLAA Newsletter December 2020


Not All Scanning Technology is Created Equal 7 key considerations for choosing a high-quality scanner The modern supply chain depends on fast and accurate scanning to maintain momentum and keep customers happy. Consider the number of workers who touch raw materials and finished goods from the factory to the final destination. Then consider the increasing volume of scans they complete on a typical day, and the rate at which those scans must be completed to keep pace with on-demand production and delivery expectations in our current “now” economy. If their scanner fails – or has a delay – for even a few seconds, then you could lose a significant amount of money. Those two or three seconds are multiplied by, say, 10 workers each hour, which is then multiplied by eight hours per day, and then multiplied again by 250 days each year. Those few seconds can add up to real money lost. Not all scanning technologies are created equal, however. Businesses should thoroughly consider these 7 key scenarios before investing in a 2D scanner. 1. Liquid spills, spray and dust When rain is hammering the screen, or the barcode scanner is splashed in a delivery depot, regular scanners may underperform or pack up entirely. Ultra-rugged scanners are designed to be much more immune to common on-thejob occurrences, including rain, high-pressure water sprays, coffee spills and chemical wipe downs. Furthermore, ultrarugged scanners have dust-tight design qualities, which prolong the device lifetime, and becomes a necessity when used in open-air environments. 2. Multiple tumbles and falls from height As floor availability shrinks, warehouses are placing shelving higher than ever before, and/or using mezzanine floors. The risk of scanners tumbling onto rock hard flooring is par for the course. Businesses should choose a scanner with a best-in-class drop rating, which should be determined by multiple tests onto concrete with no side effects. Ultrarugged scanners fare much better than regular scanners in this instance. 3. Extreme temperatures – from freezer to furnace When scanners are exposed to extreme hot or cold temperatures, risks include frozen triggers/buttons, ice damage or melting screens. It is critical that businesses choose devices which are able to operate with zero performance degradation in all temperatures. If you’re considering a corded model, ensure it can operate soundly from -30°C to 50°C. Some cordless models may offer a greater temperature tolerance range. This is imperative for selecting a barcode scanner that will thrive in high humidity, cold storage environments, proximity to steam generating equipment or when left in direct sunlight (like a dashboard on a hot day). 11

SCLAA Newsletter December 2020

4. PPE-proof scanning Users in environments that command personal protective equipment (PPE) – like thick gloves or ear protectors – wish to avoid wasting time removing gloves, mis-scanning or mishearing a successful scanning notification. To combat this, choose a scanner that has been tested and designed with an oversized scan trigger and extra-loud beeper with vibration feedback. It should be super accurate, even when the user has compromised mobility or senses. 5. Precise short and long-range scanning Dim or artificial lighting can affect scanning capabilities of less rugged scanners. Businesses need a scanner that can capture any size barcode in any lighting conditions. The greater the working range, the better. For example, even when access and space are limited, scanning should be flawless, whether the target barcode is a hand’s-length away or up to 21.3 metres away. That may seem like a long distance, but this is the goal that businesses should be aiming for in their scanning technology selection. 6. Simultaneous capture A scanner should be able to capture all types of barcodes, optical character recognition (OCR), images, signatures and direct part marks. Scanning poor quality, dirty or damaged barcodes or those under shrink wrap or on a screen should also be effortless. Not all scanners can achieve this. Ultra-rugged barcode scanners are not only designed with a greater level of physical protection, but many will deliver a significant performance boost too. For example, the best ultra-rugged scanners will boast multi-code functionality that captures and processes up to 20 barcodes simultaneously. 7. Versatile and durable cordless connectivity Mobility demands are mounting in today’s supply chain environments, driving greater demand for cordless barcode scanners. Businesses who need this freedom should consider a device that uses Bluetooth 4.0 (Low Energy) technologies, which helps to facilitate fast wireless communications with optimum energy efficiency. Businesses should also consider a device that has a Wi-Fi Friendly Mode, as it will eliminate the wireless interference that Bluetooth devices may otherwise create in your Wi-Fi environment. The takeaway: Barcode scanners may be subject to rough handling and external hazards in every use case. That’s why dropping, dunking and driving over scanners are a standard part of Zebra’s product user experience testing. Find out more about Zebra’s range of rugged and ultrarugged scanners for all industries here.


Sydney Empty Container Outlook A Year of Disruption and Ongoing Crisis There has been much in the media regarding Sydney’s empty container management during, what can only be described as, a perfect storm of disruption in usual containerized freight flows. It is a truth universally acknowledged (1), that this time of year usually produces extraordinary challenges in the containerized freight industry. With the peak period influx of imported goods into Sydney, the invariable result is a glut of empty containers in the marketplace, which are then evacuated en masse during January and February. This year, the challenges of container management started early, and have continued to snowball. The result has been delays in supply of imported goods and increased congestion at all Sydney Container depots as empty container evacuations have slowed CTAA (Container Transport Alliance Australia) states “an imbalance of over 30,000 TEU since April of imported containers (full and empty) compared to containers exported (full or empty) through Port Botany.” “That’s over 30,000 TEU in the container logistics chain in NSW that otherwise should have been reshipped or reused, but instead are piling up in empty container parks and transport yards.” (2) As empty depots reach and exceed capacity and the industry scrambles to find alternative container storage space, the supply chain flow on effects are cited as huge as “import empties [are] unable to be de-hired, empties [are] being staged through transport yards and held until they can be dealt with” (3) But who is to blame? The current freight crisis causes and solutions, to alleviate the situation, are 50 shades of grey.

Notwithstanding Covid-19 and its disruption to the supply and shipment of goods, according to SAL (Shipping Australia Ltd), the overwhelming disruptive causes to Sydney Stevedoring operations have also been plagued by MUA Industrial action and adverse weather disruptions, (4) both of which have slowed and at times stopped, vessel berthing and servicing. There is little doubt this has exacerbated the situation, as dwell times of containers in landside facilities increase. Shipping lines want and have the need, to reposition empty containers out of Port Botany, as there is a current shortage in Asia to fill export needs. (5) To their credit, they have endeavoured to provide relief by way of “sweeper vessels” (additional vessels calling Port Botany purely to evacuate empty containers) but the effectiveness of these considerable and costly efforts, rely on strict vessel scheduling and the backlog of vessels being cleared in the first instance. Add to this, NSW Ports cites “the closure of Sydney’s largest empty container park (24% of Sydney’s empty container capacity) to make way for construction of the Sydney Gateway road” (6) as another contributing factor to the current congestion. However, besides Covid, none of these factors are new. Peak period container congestion is an annual phenomenon, the closure of Tynes Empty Depot has been on the drawing Board since the Scoping Report was issued in Nov 2018 (7) Industrial actions have historically recurred in the lead up to expiry of Stevedoring Enterprise Agreements and are more likely when these Agreements have expired. Whilst NSW Ports has created “new capacity to increase empty container storage supply in NSW” (8) this has been within the Port Botany precinct, which may increase road congestion in the area and transport operator’s frustrations. The empty container capacity crisis was foreshadowed by Transport for NSW through the proactive commissioning of a formal report in 2019. (9) The causes have been well identified and solutions proposed. (10) One of those solutions to facilitate expected trade growth, has been the identification of suitable container depots in Western Sydney, closer to distribution centres. Major industry stakeholders have had the foresight to commence investment in the West, (11) with one large scale Intermodal and Empty Container depot that is operations ready, the Sada Intermodal at Spring Farm.

Container Terminal 12

SCLAA Newsletter December 2020

CEO of Sada Intermodal, Tony McFadden, states ““SADA has the land, (47ha) location, infrastructure and capacity, to service shipping lines, regional shippers and the wharf cartage industry. SADA has a 3.5 km dual rail track


National Partner

connecting directly to the Southern Freight line and is the only Freight Intermodal with capability to handle Bulk and Containerized cargo in Sydney.It also lends itself easily to the movement of intra and interstate freight and is open access to all rail operators and Road Freight Transport companies.� If only one thing became clear during 2020, its that disruptive factors call for innovative solutions. Inland facilities are not new and are used extensively in other Continents.

increase. (12) No one could foresee this particular turn of events, and this may well lead to a further imbalance of container trade and increased container dwell times in landside operations. A new approach to freight flows and out of the box operational practices is needed. As the saying goes, If you always do what you've always done, you'll always get what you've always got. (13)

And what does the future hold? The situation may well get worse over coming months as the backlog of vessels are cleared unless what goes out matches what comes in. Then there is the small problem of China importing less from Australia as the list of banned Australian commodities

Sue Tomic SCLAA Independent Director / Treasurer

SADA Intermodal

1.

Jane Austen, Pride and Prejudice

2.

Neil Chambers, CTAA, https://www.fullyloaded.com.au/industry-news/2009/sydney-empty-container-management-reaches-crisis-point

3.

Neil Chambers, CTAA, https://www.fullyloaded.com.au/industry-news/2009/sydney-empty-container-management-reaches-crisis-point

4.

https://shippingaustralia.com.au/congestion-update-current-status-bad-weather-new-industrial-action-container-hire/

5.

https://www.dhl.com/content/dam/dhl/global/dhl-global-forwarding/documents/pdf/glo-dgf-ocean-market-update.pdf

6.

https://www.nswports.com.au/nsw-ports-ceo-update

7.

https://www.planningportal.nsw.gov.au/major-projects/project/10156

8.

https://www.nswports.com.au/nsw-ports-ceo-update

9.

https://www.transport.nsw.gov.au/system/files/media/documents/2020/empty-container-supply-chain-study-web.pdf

10. https://www.transport.nsw.gov.au/system/files/media/documents/2020/Empty-Containe-Supply-Chain-Study-findings-recommendations-andnext-steps.pdf 11. https://www.planningportal.nsw.gov.au/major-projects/project/10636 12. https://www.afr.com/world/asia/china-targets-6-bln-of-australian-exports-in-fresh-coercian-campaign-20201103-p56ayx 13. Henry Ford (unconfirmed)

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SCLAA Newsletter December 2020


Queensland Division

George Hodgson - QLD State President As 2020 comes to a close, it is an opportune time to reflect on the year, and look forward to a new year, noting the challenging year we have all endured. Looking back, it is appropriate to review and acknowledge our achievements during a global pandemic, and the impact COVID has had on the world, Australia and our industry. The pandemic, has made us find alternate ways to connect with our membership base, to ensure we, as an association continue to provide value, even as most of us have been working from home, and have been unable to physically meet. A perfect example of this has been the SCLAA organised webinars that have been well received and sought after, with a wide range of interesting topics on offer. I see this as a positive, being able to adapt in a COVID environment and one that I look forward to continuing into the future, as part of our national events calendar. From a Queensland perspective, it has been great to organise and attend face to face networking events, once COVID restrictions eased. They have been well attended and our networking events form the core of what we offer to our members. By the time you read this article we would have already attended our Golf Day / Christmas party, with the year finishing with the annual Christmas Hamper packing event. Both events were well subscribed, and it highlights our members are keen to connect in person. I continue to invite and encourage you all to attend our events, bringing new ideas and perspectives whilst learning from our highly valued and experienced existing membership.

SCLAA Queenland State President, George Hodgson, thanking PGT-Reclaimed (above) and Western Union Business Solutions (below) for sponsorship of the Qld Christmas golfing event

As I look forward to 2021 with optimism and positivity, I would like to take this opportunity to thank our growing family of members, the tireless work of Fran our national Secretary, the giving and intellect of our Queensland committee, our industry partners and program sponsors. Without each of your contributions, we would not be recognising the achievements of 2020 or have a healthy platform to start from for next year. Finally, on behalf of the QLD committee, I would like to you wish you, your families and your colleagues a safe, restful, COVID free and thoroughly enjoyable Christmas and New Year and look forward to working with and for you in 2021. George Hodgson Queensland State President george.hodgson@sclaa.com.au

Listening to instructions from the Top Golf Team

Hot dogs and hamburgers for lunch 14

SCLAA Newsletter December 2020


Golfers Challenged at SCLAA QLD’s Top Golf Christmas National Partner Clade Solutions ended their first year of partnership with the SCLAA at the QLD Division’s Top Golf Christmas event on the Gold Coast. As well as trying to impress SCLAA members with his golf drive, Clade representative Nick Davey asked fellow golfers to challenge him with a business issue that’s currently causing grief. SCLAA members entering the Challenge Accepted initiative had the opportunity to challenge Clade with a business issue that they need resolved - anything from being unable to access critical information, to difficulty growing their customer base.

Time for another ball

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SCLAA Newsletter December 2020

Clade designs innovative tech solutions that resolve business challenges, and we’re confident in our ability to show how our expertise, combined with Microsoft technology, can provide a solution to any business problem. If we can’t come up with a technology solution to any of the challenges posed at the event, we’ll donate $100 (per challenge) to Foodbank. If you didn’t attend the Top Golf Christmas event, but would like to take part in the challenge, visit https://bit. ly/33f2XnH.

Avidly watching the screen scores


NSW/ACT Division Qld Division Cathy-Anne Jones - NSW/ACT State President NSW is pleased to announce that we have 3 new committee members joining us for 2021: Imtiaz Ali, Hans Tobbe and Michael Farragher, as well as our ongoing dedicated committee members – Katie Walacavage, Julian Brancaccio, Ishan Galapathy, Raj Chaudhary, Alex Tesoriero, April McElligott, Blake Kelly. Lisa Mitchell has taken a Board position with another organisation (Congratulations!) and we wish her well and thank her for her time as NSW Secretary. We will be bringing you networking, site tours and professional development webinars, events and opportunities across 2021. All being well we should see a return to a few more face to face activities and will be

continuing our reach to WISCL, Education, Mentoring and Events. Looking forward to catching up with NSW members at our NSW Xmas Networking event on the 17th December, kindly sponsored by MarketLend who will give us an update on market risks and opportunities following recent ASEAN Free Trade agreement announcements. On behalf of our NSW committee, I would like to wish all members a very merry Christmas and a well-earned break across the summer holiday period. Cathy-Anne Jones, NSW/ACT State President

cathy-anne.jones@sclaa.com.au

New NSW/ACT Division Committee Members Hans Tobbe Hans Tobbe has been working in the transport industry for 25 years with 16 years in domestic airfreight at Australian air Express, 4 years in road transport at Toll Ipec and 3 years at DHL supply chain in all modes of transport and in the last 2 years in FTL and local at DSE Transport. Initially Hans started in a Business Development role and then moved into management positions in 2007 leading large sales teams initially in NSW and the ACT and in recent years Australia wide. Hans is a passionate supply chain professional providing solutions to customers by collaborative leadership and building relationships. Hans was a member with the SCLAA in Canberra in 2009 and then became a member again in Sydney in 2019.

Imtiaz Ali Imtiaz has previously worked in hospitality, warehousing operations and facilities management. After being mnade redundant last year, he decided to study and get back into warehousing operations and develop my professional skills in the logistics industry. Despite the challenges, Imtiaz feels that this was one of the best decisions he has made. Imtiaz is currently a part of mentee program run by the SCLAA which he has found to be a very valuable experience and would have benefited from this support while studying. Both his mentors have been a tremendous help and he is extremely grateful to them. It was suggested that he join the NSW/ACT committee as it would be beneficial to his professional growth, and would be a way to give back and create a stronger community for people who are working across the Supply Chain in NSW.

Michael Farragher Michael has over 20 years’ extensive management experience in multi-million dollar profit FMCG Supply Chains engaged in Retail, Wholesale, Manufacturing and Logistics in Europe and Australia. Michael’s experience ranges from optimising supply chain through logistics network design, inbound & outbound logistics and supply chain execution, operational planning, risk management and supply chain sustainability. He is passionate about continuous improvement, selecting and implementation of supply chain technology systems to improve operations. For the past 2 years’ Michael has been working in the Vocational Education and Training Sector and is currently employed by TAFE NSW. He holds various tertiary qualifications relating to Logistics, Warehousing, Freight Forwarding, WHS, Business Operations, Leadership & Management, HR, Marketing and Communications and Auditing. Michael is extremely focussed and dedicated on delivering current and relevant skills and knowledge to existing and new workers entering the Supply Chain. 16

SCLAA Newsletter December 2020


NSW/ACT SCLAA Christmas Networking Event Thursday, 17 December 2020

Come along, let your hair down and join us to celebrate the end of an extraordinary year! Date: Thursday, 17 December 2020 Venue: MarketLend, Sir Anthony Mason Chambers Level 14, 179 Elizabeth Street, Sydney Time: 5.30pm to 7.00pm

REGISTER NOW

Cost: SCLAA Members - No charge Non Members - No charge Secure parking available at Piccadilly Car Park, 137 Castlereagh Street. Close to public transport.

Drinks and nibbles proudly hosted by UnLock powered by MarketLend in their offices overlooking Hyde Park. UnLock will provide a brief industry finance update and be available at the event for further discussions. As a special Christmas gift from MarketLend and the SCLAA, this event is now free for members and non-members so get in quick as numbers are limited. Leo Tyndall CEO - MarketLend Leo Tyndall’s experience in the financial services industry is extensive. Recently he was the Head of Capital Markets Asia Pacific for UniCredit, one of the largest banks by assets in Europe. Before founding Marketlend, Leo was engaged by some public companies to assist in raising capital to fund their financing of receivables. He has also been a director at National Australia Bank and part of the treasury team at RAMS Home Loans. He has also worked in Japan and Hong Kong for some years and is familiar with the Asia-Pacific region. This event will be registered with and follow government guidelines. Masks and sanitiser will be provided for all attendees if desired and we ask attendees to register on arrival and to maintain appropriate distancing wherever possible.

Registrations close: 16 December 2020

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SCLAA Newsletter December 2020


Dematic builds on its 30-year History of working with Woolworths Dematic to Commission New Automated National Distribution Centre for Woolworths in Sydney Dematic today announced it has been selected by Primary Connect — the supply chain arm of Australia’s largest supermarket, Woolworths Group — to supply a state-ofthe art automated fulfilment system for the new National Distribution Centre (NDC) in Moorebank Logistics Park, Sydney. Dematic, a global leader and innovator in warehouse automation, has a long history with over 50 years presence in Australia serving the supply chain industry. “Our local capability with over 600 employees and a manufacturing facility in Belrose, Sydney, ensures we continue to provide quality service and systems to our customers,” said Michael Jerogin, CEO of Dematic APAC. “We are very proud to be a trusted partner of Woolworths and thrilled to be building on this partnership by playing a key role in Woolworths’ automation strategy.” The Dematic solution for the new NDC will build storefriendly pallets for Woolworths’ retail stores. The Flexible Mixed Case Order Fulfilment system, powered by the Dematic iQ Warehouse Management System (WMS), will handle 9,000+ products from 900 suppliers, delivering daily to over 1,000 stores nationally. The 40,700 square metre Moorebank NDC is planned to feature wall-to-wall automation, providing the flexibility to cater for seasonal and other peaks in demand, such as those experienced during the COVID-19 pandemic. It is designed to deliver store orders, catering for Woolworth’s expected growth with built-in scalability and modularity. The transport advantages alone are expected to provide benefits to Woolworths, helping to remove at least 26,000 truck movements between Woolworths facilities from New South Wales roads annually. “The investment at Moorebank is designed to transform the way we serve our stores, strengthen our network and deliver on our ambition to create Australia’s best food and grocery supply chain,” said Paul Graham, Primary Connect Managing Director and Woolworths Group Chief Supply Chain Officer. “Cutting-edge automation will build tailored pallets for specific aisles in individual stores — helping us improve on-shelf product availability with faster restocking, reducing congestion in stores and enabling a safer work environment for our teams with less manual handling. “We expect the new facilities to also help us progress our localised ranging efforts, with the ability to hold thousands of additional products 18

SCLAA Newsletter December 2020

centrally than we can in our existing facilities.” Pas Tomasiello, Senior Director – Integrated Systems, Dematic and his team have worked closely with Woolworths Supply Chain Development Team to optimise and leverage the full scalability of the Dematic systems. “The new facility is designed to help Woolworths carry a higher range of slow-moving packaged products much more efficiently in a centralised location, rather than being spread across multiple sites,” explained Pas. “Consolidation, coupled with advanced automation, will allow Woolworths to achieve new volume milestones and make significant gains in the speed and accuracy of deliveries to stores across the nation.” The Dematic iQ WMS will interface into Woolworths’ systems and provide Industry 4.0 DC capabilities with system interconnectivity, data-driven intelligence and decision support tools, delivering enhanced DC operations with faster insights and decision capabilities. The Moorebank NDC is scheduled to be operational late 2023. For more information about Dematic, visit dematic.com, check out the Dematic Connections blog, or follow us on LinkedIn, Facebook and Twitter.


SCLAA Corporate Member dnata dnata boosts vaccine distribution readiness through digitalisation Since the start of the pandemic, dnata has accelerated its digitalisation plans by being the first cargo handler in Australia to implement Cloud Cargo Management System Hermes 5 across six airports in Australia. Hermes 5 is a scalable cloud-based software as a service which streamlines cargo handling processes in the warehouse with artificial intelligence and machine learning algorithms to optimise the business and handling processes. This digital cargo ecosystem facilitates dnata’s services and provide insights on efficiencies, costs and business intelligence. dnata now has a full data lake infrastructure capturing all cargo events alongside standard air cargo industry messaging such as SITA which enables predictive modelling to help shape decisions and refine the cargo handling offering. This new technology will allow for improved oversight and achieve service excellence by providing enhanced transparency not just within dnata’s cargo handling process but also with all our stakeholders in the air cargo eco-system. All this to ensure the temperaturesensitive supply chain is unbroken from end-to-end, and there are no temperature excursions when dnata handles the vaccines. dnata has invested in upgrading its cool chain facilities and is the first cargo handler to have EU-GDP certification in medical and pharmaceutical cargo. In addition, dnata will be the first in Australian aviation to offer cool dollies in Sydney and Melbourne from early 2021. These cool dollies are effectively deep freezers on wheels that can have temperatures down to -25°C. The cool chain facilities are also equipped with temperature sensors that message the cargo

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SCLAA Newsletter December 2020

system; while the cool dollies have telematics messaging also integrated into the cargo system. Effectively dnata has real-time management of all its cool chain operational processes. This is the future of cargo handling, where datadriven decisions are incorporated into daily business plans. Through the digitalisation of its cargo system, dnata will not only ensure its readiness for the vaccine distribution; the enhanced cargo handling offering will benefit both its customer airlines and the broader freight forwarding community. We can now anticipate a cargo event along the supply chain even before it happens and make necessary interventions to our cargo operational processes in realtime. This is a leap forward and a market changer in the air cargo industry where perception has always been that it lacks innovation and creativity.

https://www.dnata.com/


Moving to a Value-Driven Supply Chain

The transformation to a value-oriented supply chain results in a more collaborative, agile and responsive supply chain that benefits both partners and customers. The transition from a traditional cost-based to a valueoriented supply chain is a necessary step for organisations to maximise performance and profitability. The value-oriented supply chain enhances collaboration, and the ability to acquire the relevant data needed to make faster and more strategic business decisions in today’s rapidly evolving and competitive environment. Organisations stuck in a cost-based supply chain mindset rather than an innovative value-based supply chain mindset could be inadvertently risking, or even preventing, growth.

Supply Chain: A Strategic Asset Supply chains are much more than a conduit or cost centre, they serve as a strategic asset for an organisation and provide a pathway to operational excellence. Organisations that decide against shifting to a valueoriented supply chain forego the opportunity to increase profits and could be left behind by competitors. Understanding the full potential of a value-oriented supply chain enables leaders to put the right technology in place to 20

SCLAA Newsletter December 2020

create a sustainable supply chain that increases operating margin and grows market share.

Key Questions to Understand the Value Proposition •

Why is it important to start with the end-user customer when defining or updating an operations strategy?

Why not start with products, suppliers/vendors or manufacturing?

Why not leverage the same, single supply chain for all products and customers?

Do you understand your customers and how/why they use your products?

Can you clearly state your company’s unique, customer value proposition (for each product category)?

Do you know what kind of service your customers demand or prefer?

The answer to these questions provides a foundation for an appropriate operations strategy Supply chain performance matters, this often-overlooked area of a business can make or break corporate performance. Value-based supply chain principles, practices, and methods have great potential to improve a business.


There are 3 Easy Steps to Creating a Value-Oriented Supply Chain Prepare Talent and Supply Chain Teams to Understand their Roles within the Bigger Picture 1. Implement and Utilise Technology to Deliver Disciplined and Continued Quality Practices 2. Leverage Process Changes for Consistency and Time Management Supply chains are much more than a conduit, for they serve as a strategic asset and a path to operational excellence. Companies that decide against shifting to a value-oriented supply chain forego the opportunity to increase profits for shareholders and could be left behind by competitors. Transitioning to a value-oriented supply chain is a paradigm shift that requires rethinking the supply chain from end to end. Taking the necessary steps to enable the supply chain to work toward providing value to the company and its bottom line should be one of a company’s highest priorities.

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SCLAA Newsletter December 2020

In a dimensional platform like Anaplan, the different planning processes, complexity and difficult calculations are pulled into one platform, sharing the data across the entire supply chain through connected planning. Contact Cornerstone.com.au to start the journey of aligning your supply chain capabilities to your valueoriented strategy. By Brent Gorham, Principle Supply Chain Consultant Cornerstone

brent.gorham@cornerstone.com.au Take advantage of a FREE 60 Day Trial of Anaplan at info.cornerstone.com.au/FREE60Days


VIC/TAS Division

Rakesh Bandipelli - VIC/TAS State President It is with great honour and very delighted to be elected as SCLAA VIC/TAS Divisional president for 2021. Without a doubt 2020 has been a challenging year for all us but crisis creates opportunities and provides us with prospects in doing things differently. Inspite of all the challenges we have been through, very pleased to say that under Stephen Lakey leadership we managed to successfully organise webinars/online networking sessions and regular catchups with committee members.

mentors and mentees together. Through this program, I personally learned so much along with making some great connections within the industry which ultimately opens to new opportunities, innovative ideas and expose the greater supply chain community. So I’d highly recommend everyone to participate in this program which will be announced in Q1-21 and feel free to reach out to me directly on rakesh.bandipelli@sclaa.com.au to know more about 2021 program and its offerings.

With restrictions easing slowly, 2021 is already looking very welcoming with a hope to organise a face2face networking event soon and connect with all members. Cannot wait for that to happen and I am sure all members are equally excited as well. We have already started planning for 2021 with the leadership team bursting with ideas combined with digital learnings from this year.

I would like to take this opportunity to congratulate our newly elected Vice president Ash Molloy who has been terrific in assisting the committee this year along with hosting our new event series ‘Her Stories’ – Event dedicated to celebrate and share stories of Women in Supply chain.

With a very optimistic mindset, we are planning a full calendar of events which will include Breakfast events, Site tours and Thought Leadership which will be a combination of webinars along with some live events. Our aspirations for 2021 will mainly focus around fostering and connecting all individuals who are passionate about the industry. We always endeavour to keep the values of our members/ partners at the forefront of all our planning and activities. In addition to that I would like to also mention about our highly successful mentoring program which has always been a vital offering by SCLAA connecting enthusiastic

Finally, I would like to conclude by thanking all the hardworking volunteer members without which none of this would be possible. Hoping to be seeing you all at one of our upcoming events and until then take care, stay safe! Warm Regards – Rakesh Bandipelli, VIC/TAS State President Flashback to one of our committee meetings from early 2020. Rakesh Bandipelli VIC/TAS State President rakesh.bandipelli@sclaa.com.au

Flashback to one of our VIC/TAS Division committee meetings from early 2020. 22

SCLAA Newsletter December 2020


Stephen Lakey - outgoing VIC/ TAS State President Is it December already? For many of us our thoughts will be for the upcoming festive season and now that restrictions permit, a chance to catch-up in person with the many friends and family that we may not have seen since prior to Covid. The year for SCLAA VIC TAS has been a success but not the type of success we could have foretold at the beginning of the year. I am proud of our team who have delivered content and member value despite the conditions that presented. We quicky moved to on-line format for most of our events, had a successful mentoring program, developed a new sub-committee focused on Women in Supply Chain & Logistics and all this while maintaining membership numbers during this extended time of uncertainty. During the pandemic we have seen a spotlight on Supply Chain & much activity in the sector – developing new ways of doing more with less people on the ground, upgrading Ecommerce system or implementing systems where none existing, adjusting to working remotely, new tech to keep supply chain workers safe & reassessing our supply chain strategies. The pandemic will mean a future supply chain that is much stronger and more resilient to disruption. That’s a good thing.

the most highly attended this year and I received much positive feedback. Thanks to the organising team including Ash Molloy, April McElligott, Katie Walacavage, Cathy-Anne Jones, Rakesh Bandipelli, Kyle Rogers & Julian Brancaccio for bringing this together in such a meaningful way for our members.

November Highlights

Stephen Lakey SCLAA VIC/TAS Board Representative / Immediate Past VIC/Tas State President stephen.lakey@sclaa.com.au

If I had to name one highlight it would be the success of the Women in Supply Chain & Logics series of webinars; HerStories. These Webinars were among

2021 VIC/TAS Committee I would like to congratulate the newly elected committee for 2021 who will be led by our new President Rakesh Bandipelli. I have worked closely with Rakesh this year and know that the members of SCLAA VIC TAS are in good & capable hands. Information on the Roles and Sub-Committee leads for 2021 can be viewed on the VIC/TAS Division page of the SCLAA website. Next year will see me moving to a national role as VIC TAS director with Kyle Rogers moving to an independent director position. On behalf of the Victorian & Tasmanian Division I would like to thank you all for being part of the journey this year & wish you an enjoyable and safe Christmas and New Year festive season.

Not yet a member of the SCLAA? For information on membership levels and benefits, click here.

Interested in National Partnership? Contact the SCLAA National Secretariat on 1300 364 160 / secretary@sclaa.com.au

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Introducing New SCLAA Member

Introducing SCLAA VIC/TAS Member, Daniell Wilden

What are your areas of expertise? I’ve been within the industry for almost 20yrs, having held Supply Chain, Logistics & Procurement roles in a number of industries: • Automotive: o Material Control Coordinator, Supply Chain Projects, Material Control and Logistics Management (Toyota Australia) o Regional Supply Chain Projects (Toyota Asia Pacific) • Rail: o Network Performance Infrastructures (Metro Trains – Operations) o Head of Planning & Governance (Metro Trains – Infrastructure) o Project Consultant (Yarra Trains – Procurement) o General Management – Procurement & Supply Chain (Downer Rail) • Facilities Management and Food Services

Why did you join the SCLAA? What benefits do you believe the SCLAA offers all their members? I joined the SCLAA (being a previous member of the LAA) to continue my own development, and to be part of a community of practitioners dedicated to their discipline. I see the SCLAA as enablement mechanism for Supply Chain & Logistics practitioners across Australia to engage, share information and develop their knowledge and capabilities. As the SCLAA covers a wide range of industries, it allows for differing perspectives that lead to richer insights. I welcome the opportunity to learn from my peers and being able to share insights that may be of benefit to others. In addition to my current role with Sodexo Australia (as Supply Management Director) I am currently undertaking a PhD (part time) with Swinburne University where I’m exploring Systems Thinking in Supply Chain Management. I advocate strategies and viewpoints that considers the supply chain as a wider ‘system’ and attempts to bring the end-to-end supply chain together, and operate as a connected system. It would be great to engage with the SCLAA community to explore this topic further to consider practitioners insights within the research.

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o Supply Management Director (Sodexo) My areas of expertise cover functional roles in Supply Chain & Procurement management; Project Leadership (ERP Implementation & Transformation) and Improvement (Lean Deployment).

What is your current job role and what are your responsibilities? As the Supply Management Director with Sodexo, my responsibilities cover procurement, supply management, logistics and supplier compliance. The procurement teams are accountable for Food & Beverage, Facilities Management and Indirect procurement. Logistics covers road transport, aerodrome management and bus operations. Our Supplier compliance team ensures we are compliant to all the internal and external controls that protect our employees and our operations when engaging with suppliers. We support over 300 sites across Australia and New Zealand, with a team of 5000 that leads our operations. Our operations serves customers across the Energy and Resources sector, in addition the On-Site Services customers in Healthcare, Education, Corporate and Industrial.


Member in Profile - Willeke Schmidt VIC/TAS Member in Profile,

What are you passionate about? I am very passionate about smart supply chain solutions that make operations more environmentally sustainable. And I have a keen interest in the use of Auto-Identification Technologies in Logistics. What is the proudest moment of your career? I probably would have to say, my recent promotion to Manager. I have never had Champagne on so many days in a row! What are your career aspirations? I would love to run my own business at some point – but I am still waiting for that one, mind-blowing idea… Why did you choose supply chain?

Willeke Schmidt Supply Chain Consultant Products Why did you join the SCLAA? What benefits do you believe the SCLAA offers all their members? I had just moved to Australia from Germany and left my professional network “behind” – and I strongly believe having a good network makes such a big difference in any profession. It’s not what you know, it’s who you know. The SCLAA is a great place to connect with other supply chain and logistics professionals in Australia and stay on the pulse of the current challenges and trends in the industry. It offers so many great events, like the networking breakfasts, webinars and site tours. Unfortunately, the site tours have had to be put on hold during Covid – but I am really looking forward to going to a few more of those once we are back to “normal”. What are your areas of expertise? I have had the chance to work across different supply chain functions and industries, including Automotive, Consumer Goods and Retail. I am now consulting in Supply Chain and Operations, which also gives me the opportunity to work in different industries. My main areas of expertise are in Supply Chain Strategy and Planning, Order Management, Supplier Logistics, Development of Special Stillages and Continuous Improvement.

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Unlike some other people, I have never felt this “calling” for a particular profession. However, I was lucky enough to have the opportunity to explore different business areas through my dual studies programme (which is very common in Germany). I had my very first work assignment in Industrial Engineering and was tasked to do a Value Stream Design. After that, I was hooked. I simply love the diversity that supply chain has to offer – from strategic planning, analytics and problem solving to hands on operations. I also like the kind of people this industry attracts – usually down to earth, authentic and fun to work with. Supply chain is also the backbone of every company, spans across all business functions and is very often underestimated. I guess, I also kind of like the challenge of proving people wrong and changing their perspective on how critical it actually is.


SA/NT Division

Brett McGowran - SA/NT State President

Hello to all our SCLAA members and extended community alike. As 2020 draws to a close and we all race to the finish line, hoping to put behind us what has possibly been the most disruptive and challenging year for Supply Chain professionals around the world. Amanda and I have recently accepted the following positions …. o Brett McGowran - SA/NT Presidency o Amanda Cech - SA/NT Director Our objective is to develop a supply chain committee in SA/ NT and have the state and territory shaking and moving in 2021.

The 2021 plan for SA/NT …. For SA/NT we do not have an active committee, so as a first step, Amanda and I plan to reach out to our state members to seek expressions of interest to join the committee. We will also welcome any expressions of interest from new members that want to consider joining the committee. The committee once formed will help us to plan the agenda for 2021, where we want to ignite the following: o Quarterly State Events, which will include site visits (if Covid19 permits), guest speakers and webinars. o We want to make this rich in content and across diverse industries. o Quarterly networking events, which will include loads of casual conversations and some fun space. o The idea will be to create some space where we can all just come together, relax and bond during what will surely be another really challenging year with Covid19 still threatening us globally. o And finally, we hope to launch an exciting Mentoring program for the 2 states, where we link experience with an appetite to learn about the profession. We will be looking for skills and commitment to help identify, plan, coordinate and communicate the initiatives we will do in 2021. We can promise there will be loads of fun and learning to be had with us in 2021 and with Covid19, some serious challenges that we will all be facing together. So in conclusion, to all our SA/NT members, I hope you can clear your calendar for 10 minutes for a quick call with either Amanda or myself in the coming few weeks leading into Christmas.

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Brent and partner Tracey with Talia (9 yrs) and Alexis (6 yrs)

On the personal side …. Brett McGowran I am a clever, funny, tall dark and handsome bloke, who loves to get out and have fun. Oh wait, sorry that was my 2012 Tinder profile, let me start again. I am a 48 year old with plenty of grey hair that I like to keep clipped right down, helps me to keep feeling young. I live with 3 wonderful girls, my partner and 2 daughters aged 10 and 7. My passions are charcoal BBQ’s, fishing and photography. I also love drawing when time permits and when holidaying you will normally find us 4-wheel driving and camping.

More recently I have started a Korean Martial Art called HapKiDo with my daughters, where I just go and do my best to keep up.

On the professional side ….. Brett McGowran In my early years I was studying and worked across a range of industries, retail, construction, education and eventually landed in manufacturing, were at the time, South Australia was an exciting hub of opportunity and activity. I originally worked at Email Simpsons in Washing Products division, which was acquired by Electrolux. Here I grew a significant interest in Operations Management and Quality.


SA/NT Division Then in 1999, I moved to Clipsal, which was acquired by the French multi-national Schneider Electric in 2003. I have spent the last 21 years working with Schneider Electric, a company that has provided me with wonderful opportunities. Between 2007 and 2015 I was managing Quality then Industrialisation across the Asia Pacific region and for the last 5 years I have been leading the deployment of our Supply Chain strategy and transformations across the Pacific region. Schneider has taught me everything I know about Supply Chain Management and as a business in 2020 we were ranked 4th best Supply Chain company in the world by Gartner. With 27 Billion Euro sales in 2019, and about 130,000 employees, we are a big global organisation, that is fortunate enough to play at the forefront of technology and best business practices. We started our Supply Chain transformations in 2012 and have adopted a strategy we called TSC4.0. This stands for Tailored, Sustainable and Connected with the 4.0 indicating that we are chasing “Industry 4.0” technology in all that we do, things such as predictive analytics, machine learning and AI. TAILORED - We have tailored our Supply Chain to meet the different buying behaviours of our customers, giving our segmented customer base a real personalised service, radically improving the experience they have when working with us. SUSTAINABLE - We have committed to reaching 90% renewable energy consumption inside our global operations by 2025 and are using our EcoStruxure offers to drive efficient energy management throughout our footprints across the world. We are also committed to Zero Waste to landfill. CONNECTED – We have digitised our end-2-end supply chains, putting in place strong cyber-secure solutions and implementing control towers across regions that are giving us great visibility from raw materials through to customers receiving products.

also have an Advanced Diploma in Mechanical Engineering from Douglas Mawson Institute of TAFE and a Six Sigma Blackbelt, where I trained under Jed Wood, who was qualified as a Master Blackbelt inside General Electric. In addition to the day to day work, I am committed to building diversity amongst the workforce and actively mentor young upcoming talents in our business. I am also an advocate for the United Nations Global Solidarity Movement for Gender Equality, a program called He-4-She – a program I feel strongly about, with 2 young daughters needing to find their way in the world.

On the personal note - Amanda Cech I am fortunate to call Adelaide home after an amazing 15 years living in Sydney where I meteet my husband and had 2 boys who are now aged 7 and 10. I have a newfound passion for walking with friends around Adelaide’s breathtaking hills and reformer polities …. My favourite place in Adelaide is fishing and water sports at the Murray Mouth near Goolwa. I have a Bachelor in Business from the University of South Australia and am chairperson of the Unley Primary School governing council.

On a professional note - Amanda Cech My career journey is a little unique with 23 years at CocaCola Amatil across Sales and Supply Chain. I was fortunate enough to start in Adelaide as a Sales Rep and move to Sydney where I had various sales & category roles leading up to General Manager of the Woolworths division. I then moved into the most exciting role at CCA, which was heading up the New Product Development department. After a year off on maternity leave I then moved into Supply Chain and over 10 year period I held various roles including General Manager of Logistics, with responsibility ranging from strategic business development, transformation, organisational culture & redesigns, operational responsibility in manufacturing and logistics, procurement, supplier business partnerships etc.

It is in the experience I have gained during this program, that I feel there is a lot to share with other companies and professionals that are looking to build smarter and more resilient supply chains for their organisations. I also hope that my experience and network will allow us to form even stronger networks across the state, allowing other industries and professionals to share with us their great initiatives. My formal qualifications are in different areas. I have a Bachelor of Management and a Bachelor of Computer and Information Science from the University of South Australia. I

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SCLAA Newsletter December 2020

Amanda with husband Gill and yooungest son, Jacob.


New MemberNew Introducing - Terence SCLAAYong Members Terence Yong Why did you join the SCLAA? What benefits do you believe the SCLAA offers all their members? The increasing need to have multi-modal supply chain solutions is more critical than ever. This is evident during the pandemic where air cargo capacity reduced, sea cargo shipping schedule cancelled or reduced. Seamless connectivity to rail and road transport for air and sea cargo require partnerships and collaborations across various interest groups and stakeholders. SCLAA is the voice of both public and private industries for everything logistics.

How long have you been in the industry? What are your areas of expertise? I have been in the supply chain logistics industry for over 23 years across air cargo, express and e-Commerce with experience in warehousing, distribution and transportation of various products and commodities. My background is in industrial engineering and I have a Blackbelt in 6-sigma. Logistics is an end to end process involving various stakeholders each doing their respective part. Many either do not appreciate or underestimate the complexity of these supply chain processes resulting to unnecessary logistical challenges.

What is your current job role and what are your responsibilities?

My current role involves market and product development activities in the Asia Pacific region for dnata in air cargo and our immediate priority during this pandemic is the effective handling of air cargo and gearing up for COVID19 vaccine distribution. This will be the largest logistical challenge in modern history.

Sefiu Olwale Why did you join the SCLAA? What benefits do you believe the SCLAA offers all their members? My interest and passion to enhance my growth and professional development in supply chain management through networking with members across the globe to share ideas, views, success stories that would further enhance the continuous growth of the profession really informed joining SCLAA. I therefore look up to benefits that would enhance personal, industrial and global growth of the sector. Such benefits expected spans from newsletter, discount to SCLAA events and conferences, networking, opportunity to be part of the Australia most prestigious Supply Chain and Logistics association and also be recognise for an Award. Job opportunities through networking.

How long have you been in the industry? What are your areas of expertise? I have been in the industry for the past 15 years working in different areas of supply chain and at different level of positions. My area of expertise is strategic procurement, supplier selection and collaboration, Inventory management, Agile and lean procurement Project procurement and Energy procurement,

What is current job role and what are your responsibilities? I recently set up my merchandise/retail business (Sales of Building and construction Material) and as the Chairman/CEO as well as the top decision maker of the infant company, I am responsible for overses the daily operations and logistics of the business. 28

SCLAA Newsletter December 2020


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