21-08 SCLAA Newsletter by Supply Chain & Logistics Association of Australia (SCLAA)

SCLAA NEWSLETTER

August 2021

p: 1300 364 160

e: secretary@sclaa.com.au

w: sclaa.com.au

In this issue: • Modern Supply Chains Belong in the Cloud

• New SCLAA Members

• Location Technology is Key Investment for APAC

• SCLAA Division Reports • Innovate 2021

• SCLAA Welcomes New National Partners

• Improve Vaccine Management

• Three Steps to Managing Transport and Logistics More Sustainably

• ASCL Awards Gala Dinner

• Upcoming events

WELCOME TO OUR NEW NATIONAL PARTNERS

SCLAA Newsletter August 2021

SCLAA National Interim Chair - Sue Tomic Sue Tomic is Director/Principal Consultant for Chain Consulting Services, based in Sydney Appointed to the Board in 2019, Sue is currently SCLAA Interim Chair.

It has been a rewarding as well as challenging few months since the last newsletter, as individually and collectively as an industry, we continue to navigate the changing landscape locally and globally. From an internal perspective we farewelled our long standing Secretariat, Fran De Klerk who has provided valuable services to our members, Committees and the Board for over 10 years. We wish her every success in her new venture and she leaves us with no doubt of continuing to be involved in the Queensland division. We welcome on board The Association Specialists, who will be managing our Secretariat Services going forward and also Megan White, who will be assisting with member communications. I would also like to extend a very warm welcome to our newest National Partners- Australia Post, Americold and Soti, and we look forward in collaborating with them on industry events and initiatives. As mentioned in previous reports, the SCLAA Board, along with the Marketing Committee, has been busy with refining future strategy and our new branding. We have canvassed our members (past and current) in providing key information and recommendations which have helped shape our strategic focus and created branding which aligns with our vision and goals. I am pleased to share the new SCLAA BRAND STRATEGY in this month’s edition of the Newsletter. SCLAA has served the Supply Chain & Logistics industry in Australia for over 50 years in various forms, with the continuing mission to serve and advance the interests of its professionals and practitioners. We are proud of our un-matched experience, history and the strong industry relationships that have been built throughout the last five decades of SCLAA’s operation. We highly value the voices of our members and partners in shaping the future of our association, and as such listen intently to any feedback provided to ensure we are constantly improving, growing, and continuing to provide exceptional value to our members. We believe it is now time to look toward the future with fresh eyes and leverage our vast experience to pave the way forward for our industry. We are firmly committed to bringing innovation, forward-thinking, connection

SCLAA Newsletter August 2021

and advancement to our members and partners, and the Australian supply chain and logistics industry as a whole and we are ready to adapt and evolve as needed to do so. We have renewed our focus with a clear purpose and plan for the future of SCLAA, reaffirming our mission and the value we can bring to our members, and we are excited to introduce a new positioning and re-imagined brand identity to align with our values and goals. SCLAA’s New Positioning: “The SCLAA combines decades of experience with industry-leading professional development and education programs, networking events, corporate partnerships, and support for its members and partners. Our strategic purpose is to connect today’s supply chain professionals and partners to tomorrow’s growth opportunities and to support the advancement of our industry by championing collaboration, innovation, and success.”

SCLAA’s new brand identity is an exciting step towards bringing our brand in-line with the Associations goals and core values and ensuring that everything we do for our members aligns with this vision. Our new logo design represents ‘A Pathway to Success’: With the dynamic movement of the arrows coupled with the sharp edge of the blade, this new icon speaks to SCLAA’s ability to cut through the noise and provide new opportunities for its members, with the values of interconnectedness and people at its core. It represents our strength and competitive edge and provides us with a bold and confident identity centred around the themes of moving forward and forging new pathways.

SCLAA National Interim Chair - Sue Tomic What does this mean for our Members & Partners? We are committed to improving SCLAA’s offering over the next three years, and are investing in creating more value for members and national partners by delivering on the following key objectives: 1. Advancing individuals with Professional Development

heard and relevant information is being provided at each event. 3. Increasing value & support for Members & Partners: • Increase value and benefits for members and partners, simplify engagement and better communicate the benefits of SCLAA

2. Building connections through our Platforms, Networking • Improve the overall member experience by developing streamlined systems and processes to deliver on your & Events needs efficiently. 3. Increasing value & support for Members & Partners • Refresh the SCLAA Online Member Portal to improve 4. Championing & showcasing Industry Excellence usability and functionality for all existing members and These objectives will make up our strategic framework partners. from which all communications, events, and projects that • Implement a Partner Directory on the SCLAA website the association undertakes will be aligned with, whilst we centred around our tiered partner program to highlight key roll out our new, future-focussed brand identity. Each key corporate partners and promote their business. objective has been broken down into specific tangible • Work towards adding additional features across the goals to be achieved. website to bring further value to members and partners 1. Advancing individuals with Professional Development: such as promotional opportunities for partners, jobs • Accelerate training, education and development boards and member directories. opportunities for all members e.g. students/young 4. Championing & showcasing industry excellence: professionals, senior executives and corporate members. • Provide relevant and timely industry news to keep our • Redesign the existing SCLAA website to make training members up to date and honour our commitment of being and education modules more accessible and easier to find the go-to industry body in Australia. and download. • Build the reputation and credibility of the SCLAA to: • Adding additional training and education resources as per i. Attract more members and expand the reach of member feedback the association. • Forge partnerships with Universities, TAFEs, and other ii. Build a stronger partner network to increase educational institutions to partner with in providing opportunities for our members. training and clear career pathways. • Showcase multi-sector training opportunities including workshops, seminars and short courses, with industry leading specialists. • Introduce the 4.0 Mentoring Program with unique program offerings for national and state levels and improved standards and guidelines for mentorship engagement. 2. Building connections through our Platforms, Networking & Events: • Develop a comprehensive and coordinated annual calendar of events to meet the needs of all membership levels across both live and digital mediums. • Adding additional events and meeting topics as per member feedback • Encourage collaboration and growth by ensuring a variety of industry topics, trends and relevant content is covered through both state and national events. • Redesign the SCLAA website Event calendar to make online enrolment to upcoming events more user friendly. • Provide the opportunity for formal feedback from members, to ensure our community’s voices are being 3

SCLAA Newsletter August 2021

iii. Engage key industry thought-leaders for member events and education. iv. Ensure our education and training materials are ahead of the curve, providing innovative and best practice processes to supply chain and logistics professionals. v. Further increase the profile of the SCLAA in Australia and beyond. • This includes a thorough redesign of our existing SCLAA website to improve the overall user experience, functionality and content on the site and provide added value to our users.

SCLAA National Interim Chair - Sue Tomic Why Partner with SCLAA? The SCLAA combines decades of experience with industryleading professional development and education programs, networking events, corporate partnerships, and support for its members and partners. We are firmly committed to bringing innovation, forward-thinking, connection and advancement to all professionals and companies in our network. Partnering with SCLAA provides you with not only access to huge audience of industry professionals looking to take the next step in their careers, but it also aligns you with the largest, purpose driven community of supply chain professionals in the country. Our strategic purpose is to connect today’s supply chain professionals and partners to tomorrow’s growth opportunities and to support the advancement of our industry by championing collaboration, innovation, and success. Be part of the future with SCLAA. Sue Tomic Interim Chair, SCLAA

Watch the SCLAA Brand Reveal Video Please click on the image below to view the video

SCLAA Newsletter August 2021

SCLAA National Partners

Expand your knowledge...Extend your vision... Become an SCLAA NATIONAL PARTNER

PH: 1300 364 160

SCLAA Newsletter August 2021

secretary@sclaa.com.au

www.sclaa.com.au

Modern Supply Chains Belong In the Cloud Supply chain organisations need to ensure that their processes are performing optimally and that they’re leveraging the best tools to cover every step—from demand forecasting to procurement to manufacturing to inventory handling and logistics, and everything in between. But whether pressure is coming from increasingly complex global supply chains or the need to create differentiation in a market with shrinking margins, yesterday’s supply chain management tools can no longer keep up with the objective of today’s supply chain organisations, which according to Gartner is: “Ensuring supply chain outcomes that are agile and responsive to customers’ expectations, despite the challenges from volatility, uncertainty, complexity and ambiguity.” Technology has evolved to where it can facilitate enhanced information sharing between members of the supply chain ecosystem, as well as allow organisations to effectively synthesise and interpret that information for improved decisionmaking. Modern platforms, such as the cloud—as well as modern tools, such as artificial intelligence (AI) and the internet of things (IoT)—empower supply chain organisations to evaluate and implement decisions that drive the best possible outcomes. Supply chain organisations need to ensure that their processes are performing optimally and that they’re leveraging the best tools to cover every step—from demand forecasting to procurement to manufacturing to inventory handling and logistics, and everything in between. But whether pressure is coming from increasingly complex global supply chains or the need to create differentiation in a market with shrinking margins, yesterday’s supply chain management tools can no longer keep up with the objective of today’s supply chain organisations, which according to Gartner is: “Ensuring supply chain outcomes that are agile and responsive to customers’ expectations, despite the challenges from volatility, uncertainty, complexity and ambiguity.” Technology has evolved to where it can facilitate enhanced information sharing between members of the supply chain ecosystem, as well as allow organisations to effectively synthesise and interpret that information for improved decision-making. Modern platforms, such as the cloud— as well as modern tools, such as artificial intelligence (AI) and the internet of things (IoT)—empower supply chain organisations to evaluate and implement decisions that drive the best possible outcomes.

Improve efiiciencies With the right, cloud-based supply chain solution, organizations can improve efiiciencies across the enterprise, including in areas such as: Mobility: Access to data, customer data, processes, and collaborating partners—all from anywhere, anytime Visibility: An end-to-end view of the entire enterprise, products, ofierings, services, financial plans, suppliers, and partners—all in one system Usability: Simplified reporting, dashboards, and collaboration tools that make it easy for workers to be efiicient and productive in multiple roles Agility: The ability to make timely, proactive responses to unfolding trends and market opportunities

Evolve from a reactive to a proactive supply chain

help improve the performance of the entire supply chain— upstream and downstream, for partners and customers.

Despite being comprised of a global network of suppliers, trading partners, finance providers, and customers, many supply chains still operate along a linear approach— with organisations focusing almost exclusively on their individual mandates. Yet with more than 80% of supply chain processes and data occurring outside of any single enterprise, adopting technology that allows organisations to share information and collaborate (in a nonlinear manner, beyond an organisation’s own “four walls”) is necessary to

In today’s business environment that is often beyond the capabilities of aging systems and software. But implementing the needed, updated functionality can require substantial and costly upgrades that are difficult to manage in-house. Cloud-based solutions help remove the operational overhead and capital expenditures with which organisations would otherwise be burdened in order to achieve the necessary level of functionality.

SCLAA Newsletter August 2021

Aging systems and software also mean that organisations often rely on antiquated processes, such as spreadsheets and email to extract and share data. Manual processes like these can hamper productivity and hinder decision-making. Today’s supply chain management requires automation, efficiency, and speed. Cloud-based tools such as machine learning, AI, IoT, and digital twins can provide the capabilities that organisations need to effectively capture and act upon insightful analytics and information. Taking such a holistic view of the supply chain entails transitioning from “traditional” supply chain operations to more of a “value chain orchestration” approach. Not only does this involve a shift from manual tasks to automated processes, it also means the elimination of operational silos. Modern, cloud applications can help deliver the capabilities for end-to-end supply chain visibility and control. As organisations are able implement more proactive decisioning capabilities, less time is spent reacting. Cloudbased tools can help transform a rigid supply chain into one that possesses flexibility and agility to adjust as needed and stay ahead of the competition. Find the right cloud partner A modern, cloud-based supply chain solution deployment can often be implemented easily and quickly—with a new solution up and running in weeks, instead of the years it can take for a traditional, on-premises implementation. Cloud-based solutions typically include all the tools an organisation could need to digitally manage its entire value chain. But the digital transformation of an organisation’s

SCLAA Newsletter August 2021

supply chain management doesn’t need to a monumental and all-encompassing endeavour. Digital transformations can occur through strategic, wellplanned processes—in small projects tailored for an organisation’s bandwidth, budget, and immediate needs. Organisations can also adopt a phased approach that breaks the larger goal down into manageable portions. The gains from each phase can even help to fund subsequent phases—early wins can build momentum and generate support during the transformation. When selecting the right tools to modernise supply chains, organisations should partner with cloud providers that can provide quicker “go lives” in order to minimise changeover time and business disruption. And even once a new solution is operational, the cloud provider should be able to seamlessly deliver functionality and feature updates with little to no downtime—allowing the organisation to utilise constant innovation and best-in-class business process improvements. Transform the supply chain Sticking with time-proven technologies and manual systems can make it challenging for customers to engage with organisations. Ignoring digital technologies because an organisation regards them as unproven or high-risk, will keep the organisation from achieving its full potential. Cloud-based solutions offer the means for organisations to transform their supply chains to meet the modern demands of today’s and tomorrow’s evolving supply chains. Learn more at https://www.infor.com/en-au/solutions/scm

Location Technology is Key Investment for APAC A white paper by HERE Technologies and Frost & Sullivan finds fleet and asset tracking and shipment monitoring are priorities in APAC.

COVID-19 has disrupted supply chains – and logistics companies in the Asia Pacific (APAC) region are responding by investing in connected systems. That is the finding of a white paper, The State of Movement, put together by HERE and Frost & Sullivan. It shows that a third of logistics companies in the APAC region are considering IoT (37%), warehouse automation (33%) and electric vehicles (32%) as key investment priorities in the next two years. More than half are also using map-based solutions with real-time location data for fleet tracking. While GPS (77%), RFID (31%), and QR codes (20%) are commonly used in fleet management, IoT is swiftly gaining popularity with 21% of respondents having adopted it. Two out of five logistics companies will be implementing IoT solutions across all assets over the next two years. The research involved 152 companies in six key countries in APAC: Australia, Indonesia, India, Japan, Singapore and Thailand. Combining IoT with location data and location-based services can help logistics companies achieve real-time tracking. They can therefore reduce issues and misplacement of assets while improving operational efficiency. This is especially important for condition-sensitive shipments such as cold chain items and dangerous goods. The study shows: •

Over a third (36%) of logistics companies use IoT to monitor cold chain items

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A third (33%) use IoT to monitor dangerous goods, with 30% using it to monitor solid/liquid bulk shipments

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A fifth (20%) of them use IoT to monitor courier, express and parcel shipments

Real-time events that happen daily can impact route planning and delivery times, and most companies are moving beyond traditional methods. More than threequarters, 77%, said they want to achieve better route 8

SCLAA Newsletter August 2021

planning and real-time routing. At the same time, 75% said they wanted the convenience of real-time tracking and data reporting. They would also like to use these tracking solutions to achieve improved capacity planning, trend visibility and forecasting. Meanwhile, 71% hope to gain improved efficiency in fleet utilization and productivity, with the same proportion aiming to increase customer satisfaction with fleet tracking solutions. Half of the respondents said they would be looking to cloud shipment monitoring solutions to integrate these tools with their current systems, with 27% opting for a hybrid set-up. Using the cloud avoids costly system overhauls and allows companies to pay for the cloud services without having to build and maintain a data center. “Our white paper shows that in today's connected world, optimizing your supply chain is critical. Only companies that invest in digital technologies to achieve end-to-end visibility will succeed.” Jason Jameson, SVP and General Manager, APAC, HERE Technologies

"Digital disruption is taking place in the logistics industry, and traditional approaches will no longer work. This white paper demonstrates that companies in the Asia Pacific region are welcoming future technologies to help them build resilient and efficient supply chains and drive their business forward." Janesh Janardhanan, Practice Area Leader – Asia Pacific, Supply Chain & Logistics, Frost & Sullivan

Read the State of Movement, APAC White Paper

SCLAA Welcomes New National Partners SCLAA Welcomes Our Newest National Partners As a not for profit Industry Association, run by members for members, our ability to support the SCLAA infrastructure and to expand is highly dependent on our National Partners. We ask all our members to support our valued National Partners where they can.

Americold is the world’s largest publicly traded REIT focused on the ownership,

operation, acquisition and development of temperature-controlled warehouses. We offer the most comprehensive temperature-controlled storage and distribution network available, supported by the most advanced technology in the industry. For almost 120 years, Americold has been the leader in providing technology-based engineered solutions for the temperaturecontrolled supply chain industry. Our commitment is far reaching and full of purpose; we support everyone from local artisans to regional grocery stores, and from national food producers to international food and beverage organizations. At Americold, innovation never stops. It’s the foundation that helps ensure the success of our customers. By partnering with Americold, our customers can pay more attention to their customers and growing their own business. Based in Atlanta, Georgia, Americold owns and operates 242 temperature-controlled warehouses, with over 40 million refrigerated cubic meters of storage, in North America, Europe, Asia-Pacific, and South America. Americold’s facilities are an integral component of the supply chain connecting food producers, processors, distributors and retailers to consumers. http://www.americold.com.au/

SOTI is a proven innovator and industry leader for mobility and IoT management. Globally, over 17,000 companies depend on SOTI to enable their strategies for mobile devices, applications, content, as well as endpoints for the Internet of Things. SOTI’s extensive vertical experience provides unparalleled insight into each company’s unique business needs. Strong relationships with mobile technology and IoT partners around the world gives SOTI advanced knowledge of new technologies and cutting-edge business solutions. SOTI’s commitment to innovation ensures your business is one step ahead with the solutions you need to take mobility to endless possibilities. https://soti.net/

SCLAA Newsletter August 2021

SCLAA Welcomes New National Partners Today, more than ever, Australia Post is at the heart of Australian communities, connecting them to each other and the world. In a year that has been one of the most challenging in Australia Post’s more than 200-year history, as Australia’s leading logistics and integrated services business, our objective has nevertheless remained the same: to support our customers to grow and communities to thrive, to create products that people value and trust, and to always deliver great service and value to our customers

and the community.

As a Government Business Enterprise (GBE) that operates under the Australian Postal Corporation Act 1989 (APC Act), Australia Post is a completely self-funded business with both commercial and community service obligations. https://auspost.com.au/business/ecommerce/supply-chain-management

Supply Chain Sentiment Survey Perhaps more than ever, supply chain leaders have needed to rethink and evolve their supply chain models, networks and capabilities - while keeping an eye on what their peers are doing and staying ahead of changing customer expectations. With a view to discovering how progressed Australian businesses are in comparison to others in their industry and beyond, Australia Post and Deloitte are conducting a Supply Chain Leaders Survey across the country. You’re invited SCLAA members are invited to join other influential leaders in supply chain in taking part in this first-of-its-kind-forAustralia sentiment survey. The resulting report – a pulse-check of the Australian supply chain community across various industries and business sizes – will help you understand how your organisation compares with others; in terms of your priorities, planning and processes, use of technology, sustainable operations and network capability and investment - as well as a handful of key “health check” metrics. Your reward By taking part in this online survey, you’ll receive exclusive access to the full sentiment report before it is released, as well as a comparative report for your business. The survey will be open from 23 August to 14 September 2021 and will take around 20 minutes to complete. The sentiment report will be ready for release in October and you will receive your preview - as well as your comparative report - in advance of the release. Have your say in this first-of-its-kind survey and help inform a view on the sentiment of supply chain leaders across Australia today.

SCLAA Newsletter August 2021

Three Steps to Managing Transport and Logistics More Sustainably By Daniel Kohut, Vice President ANZ, Blue Yonder Transport is one of the biggest contributors to Australia’s greenhouse gas emissions. The most recent Greenhouse Gas Inventory update from the Department of Industry, Science, Energy and Resources showed transport accounting for 17.6% of the total 87.8 million tonnes of Co2, exceeded only by electricity generation (33.6%) and the burning of fuels by the manufacturing, mining, residential and commercial sectors (20.4%). Australia produces only about three percent of global Co2 emissions, but per capita is one of the world’s biggest contributors – and transport is the fastest growing source of emissions in Australia. According to a June 2020 report from ClimateWorks Australia, ‘Australia’s road vehicle fleet is one of the most energy- and emissions-intensive in the world; the nation’s per capita aviation emissions are the world’s highest.’ There is increasing pressure on every sector to reduce its greenhouse gas emissions, but none more so than transport and logistics. According to the ClimateWorks study, demand for freight is increasing. Domestic freight volumes are projected to grow by 25 per cent between 2018 and 2040, driven by Australia’s export market, growing population, increased e-commerce transactions and consumer expectations of fast delivery. In today’s complex and competitive marketplace, transport and logistics companies face considerable challenges to reduce Co2 emissions from their activities. Fundamental changes to supply chain practices are needed to enable transportation and asset management organisations to operate efficiently, profitably and with minimal environmental impact. Reducing environmental impact Transport efficiency can be improved by reducing unnecessary kilometres, better freight load management, greater data transparency and increased communication and coordination between stakeholders in the sector – and at the heart of this sustainable approach is technology. Australia-based Linfox, the largest road transport company in Asia Pacific, is an example of what can be achieved by working diligently to increase the sustainability of transport operations. In 2007, it set a target to cut its greenhouse gas emissions by 50 percent. It achieved this in 2017 and 11

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continues to work on initiatives to reduce its environmental impact. There are many tools available in the market to support transport companies in their quest for greater efficiency and sustainability. These technologies enable organisations to gain a better understanding of their greenhouse gas emissions, implement measures to reduce them, and create smarter transport strategies. Digitising workflows Despite being heavily regulated with strict compliance and record keeping requirements, Australia’s transport industry is still highly reliant on paper-based processes. Transitioning to digital-based workflows significantly reduces the amounts of paper used, eliminates time-consuming manual processes and removes many sources of error that can have significant consequences: for example, a simple address error could send a truck on a time- and fuel-consuming wild goose chase. SaaS-based transportation management applications enable customers to eliminate most manual paper-driven processes and improve efficiencies, with software-based: •

pickup and drop quantity confirmation

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trailer check-in and check-out

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dock scheduling and yard management

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freight claim management

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digital signatures and shipping documents, including eBOL.

Using intelligent tools to take out the guesswork Legacy transport planning tools aim to maximise efficiency simply by minimising travel distances. However, these tools fail to consider the many other factors that can impact efficiency, including real-time traffic and weather conditions, and driver schedules. Modern planning tools leverage artificial intelligence and machine learning to “intelligently” factor in all of these variables and support real-time schedule modification to reduce carbon emissions and avoid delays. Instead of focusing on cutting down driver miles, these extra considerations help to build a more realistic plan, allowing transport companies to make more informed decisions. For example, a truck experiencing delays due to heavy traffic can be automatically re-routed to closer pick-up location, without requiring the manual intervention of fleet a manager. Many supply chains have poor sustainability credentials. The demand for greater sustainability being placed on all industries has created new challenges for supply chains,

SCLAA Newsletter August 2021

especially the transport component. By digitising their processes and activities, deploying sophisticated software, and gathering and leveraging real-time information, transport and logistics companies can meet these challenges. They can identify and exploit more efficient and lower-emission options, and build more sustainable supply chains, without incurring excessive costs.

SCLAA Newsletter August 2021

David Doherty OAM is a past President and Life Member of the SCLAA and a highly regarded logistician. Send your Straight Talk feedback and comments to davdoh1@optusnet.com.au

Straight Talking - David Doherty OAM I was mentoring a “young person recently. During our conversation I was asked,” What was the most significant thing you learned or utilized that contributed to your career?”. It is a great question and I asked for a pause while I considered an answer. Hurriedly thinking back over the years , I recalled the many terrific people who had educated, trained and nurtured me, and the lessons they gave me. The vast number of experiences also flashed silently through my brain along with a cameo of many exciting highs and devastating lows. Leaving aside luck, and timing of opportunities, several things emerged as personal success contributors. American Tycoon John Paul Getty is alleged to have answered when asked how to succeed, “Get up early, work hard--discover oil’! 1.Curiosity! Being curious is an essential factor in personal development . I was encouraged in my early employment to always seek to understand and discover things. 2. Discovery! Discovery provides opportunities for improvement in every field of activity. It also usually assists with innovation and new thinking. 3. Innovation! Innovation as a process is not always effectively embraced. ‘eureka” moments are few and far between. Recognition and development of a possible new or changed method/process/ thinking is a key. There is no alternative to learning all you can about an activity. 4. Learning! Einstein said” When you stop learning you stop living”. Learning is a process at many 14

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levels that allows efficient and effective decision making and performance. Formal and informal learning are both critical. I had the good fortune to work with excellent people over many years. Most of them cared enough to support me in different ways with the intention of creating a platform for eventual success. 5. People! People are the most important element in career building. Seeking out effective people and determining what made them successful is a real winner Effectively working with people in a shared purpose team (business, sports, etc.) is a strategy for life. A persistent attitude is important. 6. Persistence! It is easy to give up and be a victim when things don’t go in your favor. Endurance comes in many forms too. Never give up. Believe there are better times ahead if you keep your eye on the ultimate objective. Good leaders will encourage you even when your performance has been lacking. Most of my leaders were honest and empathetic. Authentic leaders need to be supported by you. 7. Ownership! In my cadet days in internal Audit at GMH I worked with a team of excellent professionals that came from varied specialties. The overwhelming repetitive message from those terrific people was to view and consider every relevant issue as if you owned the organization. I never forgot or lessened that view over my whole career. It became a lifelong attitude. My dilemma: what to choose to answer my Mentees question? What would you choose from your personal experience? Are there other things you would put on the list? In terms of suggesting something (in

my experience best not to give strong direct advice to Mentees-best to encourage discussion and consideration of possibilities) I concluded that in my personal circumstances Curiosity was probably the most important contributor to any success I achieved. The other six issues mentioned above were very important, but Curiosity probable provided an ongoing outstanding asset. The crucial thing is to ensure your personal beliefs, circumstances and opportunities define your development path. Never demean yourself or your beliefs. Stand up for doing the right things and doing them the right way. I have seen many examples of so-called leaders trashing their roles via ego and narcissism. Don’t tolerate such behavior. Find opportunities that value people and recognizes their personal struggles to succeed. Lance Secretans wrote several books that are well worth reading. He has had a very big effect on my thinking about leadership and personal development. “Outstanding Leaders go out of their way to boost the self-confidence of their people. If people believe in themselves, it is amazing what they can achieve” (Sam Walton) The Covid Pandemic has impacted everyone. Times are tough for many good people. Hopefully there will be a lessening of impact soon. We must have a national response that is targeted, effective and caring. In my view individual management by States is an amateur time approach. Do it right and do it now. Show some real leadership in dealing with it for all Communities. No excuses. No bull! Namaste David Doherty OAM davdoh1@optusnet.com.au

New SCLAA Members Devraj Singh Warehouse Storeperson, La Marzocco Why did you join the SCLAA? What benefits do you believe the SCLAA offers all their members? There are number of reasons to join SCLAA. First, it is the most prominent and reputed supply chain body where all the members irrespective of their experience get equal opportunity to network and learn from other members. Second, it provides students such as myself to step deeper into the field of supply chain and connect with people having years of experience in this field. Lastly, I joined SCLAA to find out which all areas of supply chain are available and which one will best suit my interest. Some of the benefits by joining SCLAA I believe are: •

Networking with supply chain professionals

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Great way to learn align academic knowledge with practical world

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Helps to decide which career to purse in the field of supply chain

How long have you been in the industry? What are your areas of expertise? I have almost 2 years of experience in the field of supply chain, particularly warehousing and logistics industry. Moreover, I am currently pursuing my Master’s degree in Supply Chain Management and will be due to finish in the year 2021. I am relatively new to this industry and keen to dive deeper in this field and to take on more technical and advance roles as I constantly acquire more theoretical and practical knowledge. By working in the following roles, I got the opportunity to learn about the supply chain activities specifically in the area of warehousing and logistics.

What is current job role and what are your responsibilities? My current role is Warehouse Store Person Responsibilities: •

Managing and handling goods in a safe manner to ensure zero damages to the goods.

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Receiving all the deliveries into the warehouse from the external 3PL warehouse.

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Coordinating dispatch from the warehouse and consigning the orders using the enterprise system.

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Creating purchase orders using the enterprise system.

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Operating forklift by adhering the OHS policy of the organization.

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Doing stock-takes and ensuring any variance is noted and communicated on time.

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Performing general warehousing duties such as warehouse organization, warehouse cleaning, etc.

SCLAA Newsletter August 2021

New SCLAA Members Kat Attana Director of Business Development, uTenant Why did you join the SCLAA? What benefits do you believe the SCLAA offers all their members? Networking and Education around Supply Chain and Logistics. A forum to share expertise covering important topics and trends in and around supply chain and logistics.

How long have you been in the industry? What are your areas of expertise? Having lived, worked, and studied in Europe, USA, Asia, and Australia; I have 20 years of experience in international supply chain. I am passionate about gender equality and sustainability.

What is current job role and what are your responsibilities? My role is to spearhead the business development at uTenant, to support the team to develop our technology and share

Jacob Hitchens Warehouse Storeman, TigerPak Packaging Why did you join the SCLAA? What benefits do you believe the SCLAA offers all their members? My TAFE teacher highly recommended the SCLAA for its networking and industry opportunities. I believe the SCLAA offers its members professional development, training and networking opportunities including events and webinars. It’s also a great way to keep up to date with all that’s happening in this rapidly growing industry.

How long have you been in the industry? What are your areas of expertise? I have been in the industry for a few years and looking to further grow and develop in the areas of supply and demand planning, and inventory management. I believe that by being a SCLAA member, along with me nearing completion of my Certification IV in Logistics and Warehousing, I will be better equipped to take on new and exciting opportunities that are ahead.

What is current job role and what are your responsibilities? My current role is Warehouse Storeman at a fast-paced packaging company. The responsibilities of my role can be varied, and covers all aspects of the warehouse from picking and packing, invoicing, through to managing transport arrangements. I have particularly enjoyed mastering Warehouse Management Systems (WMS) in my previous workplaces and I am currently assisting with the implementation of a WMS in my current workplace.our vision to become the world’s smartest warehousing solutions provider, driven by technology.

SCLAA Newsletter August 2021

WA Division

Brian Lynn - WA State President

It’s great to witness the enthusiasm for the profession displayed by our local learning institutions and students. On 11th August the SCLAA WA was asked by the School of Business at Edith Cowan University to present a lecture to its Supply Chain and Logistics postgraduate students. This event also featured as the association’s August event. A double act of Brian K Chikwava experienced logistician, PhD Researcher at Victoria University and SCLAA WA committee member and Alister Milligan State Operations Manager of ARB Cooperation presented to an online and face to face audience of approximately fifty on the subject of ‘Building Supply Chain Resilience During the COVID-19 Pandemic’. The combination of Brian’s academic input and Alister’s practical real-life experience provided a fascinating listening experience. The audience expressed its interest in the subject matter by asking a plethora of questions that were ore than adequately fielded by the presenters. Many thanks to ECU for providing the opportunity for the association to be actively involved in its program, and (hopefully) to have opened more of its students’ eyes to the possibility of a career in the profession. Lockdown permitting, more physical events are in the

pipeline, including October’s annual Peter Smith Memorial Golf Day. A great annual event for both participants and sponsors to show off their competitive nature, showcase their organisations and develop their networks. The association’s annual national ASCL awards are being held in Victoria in November, These are a great opportunity for your organisation and colleagues to achieve recognition on a national stage for achievements in the past year. There’s a proud history of WA success at this event, so it would be great if you could enable this tradition to continue. Contact the SCLAA for more details of how to be more involved from a participation or sponsorship perspective in any of the above. Make sure that you’re on the association’s mailing list for more information. Your suggestions for future events are also very welcome. You can also be particularly influential if you join the state committee. Volunteers are very welcome and can expect to significantly increase the number of senior industry colleagues with whom they interact if they come involved in committee meetings. Brian Lynn WA State President

Building Supply Chain Resilience During the COVID-19 Pandemic Lecture School of Business, Edith Cowan University

SCLAA Newsletter August 2021

SA/NT Division Brett McGowran - SA/NT State President What we did: The first half of 2021 for SA/NT region was very rewarding as we really pushed hard to identify new members. We have now a membership base covering broad industry groups, academic institutions, and students from both business and engineering schools. We have successful planned and executed interesting and insightful events for our members and the broader community; our events including Schneider Electric and Coca-Cola tours (with presentation by their executives) were sold out. These events and networking opportunities have helped our members connect and learn from each other and find new opportunities. We have also launched our own SA/NT Mentoring programme and we are looking forward to further assist our members to upskill, find and transit between several exciting career paths at the state, national and global levels, thanks to SCLAA’s vast network of supply chain practitioners. We are connecting our members in new ways and providing insights and opportunities for them. What we will do: Thought-Leadership Roundtable on the Antifragile Supply Chain We will soon announce our next site tour event at an advanced distribution business in Adelaide, Metcash. planned for end of Q3. We will also be coordinating some

SCLAA Newsletter August 2021

fun networking events for members during the remainder of the year and will announce these soon, including a cosy dinner at the British Hotel Adelaide end of August. In addition to these, we have an exciting news to share. We will hold a thought-leadership roundtable and seminar on the Antifragile Supply Chain, which argues why we should now take the next step, go beyond resilience and design operations and supply chains which can indeed gain from disorder/disruption. For more information, please read this short article: “Gaining from disorder: Making the case for antifragility in purchasing and supply chain management”, open-access (free to download) in the Journal of Purchasing and Supply Management. The organising committee includes Amanda Cech, Brett McGowran, Stephen Mckee, Dr. Li Meng and two authors of this article, and Dr. Ethan Nikookar and Dr. Mohsen Varsei, both from the Australian Institute of Business. If you are interested in the journey we are on in SA/NT and are not a member, do not hesitate to reach out to Amanda or Brett and we can help explain what we have on our agenda and how this might benefit you personally, or your organisation to develop better knowledge and improve the supply chains you operate for today, and more importantly for future.

Innovate 2021 1-23 September 2021 Planning and Business Resilience Summit Accelerate S&OP decision-making through insight, data and transparency I wanted to personally invite you to the “Innovate 2021 Summit” which Cornerstone is sponsoring in September (1st to 23rd)

CPM Group Asian Regional Director, Shiva Dhewar will be interviewing Chanram Thammapronpilas, Sales Operation Manager from Thai Gilco, on 16th September at 3pm AEST.

The Innovate 2021 Summit is FREE, largely virtual, and addresses real business issues covering Finance, Supply Chain, and Workforce Planning .. along with in-depth industry panels, roundtables, and workshops.

I can guarantee a few of these topics will be right in your lane.

Learn from the experiences of our Anaplan experts and customers who now enjoy the benefits of our Connected (XP&A) Planning solution, where our panels will stay focused on the issues and not the tools! Or enjoy watching some of our many use-case app solution demos running in our designated demo area. Finally, our summit networking lounge rounds up a great professional all-round experience. There is a growing speaker line up covering topics across Finance, Supply Chain, Procurement and Workforce Planning, Artificial Intelligence and Machine Learning, Digital Twins, ESG reporting, Sustainable planning strategies, Automation, Decarbonisation, and more.

CORNERSTONE HIGHLIGHTS Cornerstone’s own practice lead, Brent Gorham, will be interviewing his special guest Annette Sando, GM Supply chain & Operations from Fuchs Lubricants on 16th September at 1pm AEST.

SCLAA Newsletter August 2021

Please register on my personal link http://apln.co/qccini I hope to see you there … equally feel free to pass on to a colleague or peer. Stay Connected Brent Brent Gorham | Cornerstone Anaplan Practice Lead and Principal S&OP Consultant | CPM Group

SCLAA Newsletter August 2021

NSW/ACT Division Cathy-Anne Jones - NSW/ACT State President We truly are all in this together now, as each State struggles with the restrictions and changes brought about from the virus, lockdowns, medical and digital changes going on around us. We used to refer to disruption as a factor to be considered in any good supply chain plan, but not sure we anticipated quite so many disruptions occurring all at once across local, national and international borders. As the leading industry networking Association in ACT/NSW, we have struggled a little with not being able to hold events, site tours and our usual face to face meet-ups. Apologies to NSW members for having to cancel some events. We will be back in person as soon as we can! We would like to thank Ishan Galapathy especially for presenting a great Thought Leadership Workshop by quickly moving to an online format. Great workshop and lots of useful strategies for gaining more efficiencies in your company or supply chain processes.

10 to 12 high school students in NSW with the specific purpose of introducing the industry and all it’s exciting possibilities to younger people considering their careers. Very important that we advertise and support all the great roles and functions possible within the Supply Chain industry and hopefully help to offset any future skills shortages. We are looking forward to the Annual Awards in Melbourne on the 26th November and a reminder to all corporate and individual members in NSW to consider nominations for the categories of Awards. Nominees do not have to be SCLAA members. Finally, if you have been feeling a little flat lately, or would like to update your LI profile while in lockdown, NSW Committee Member Imtiaz Ali has a great offer: Lockdowns have taken a toll on each of us. If you are feeling lonely or need a chat, please reach out to me and I will be happy to speak with you either on the phone or over Zoom.

We were able to hold an ACT event last month hosted by Here Technologies at the Park Hyatt with ACT/NSW committee member, Jan Collins, there to meet and greet. Shortly after, ACT also went into lockdown but we are intending to continue with live events in the near future.

We can talk about anything that is on your mind.

We are representing SCLAA at a TAFE event for year

Let’s stay connected and help each other out!

For information on your State Committees, view the SCLAA Division pages by clicking on the image below

OR Alternatively, I can help you with your LinkedIn profile, content creation or anything else related to LinkedIn. Just send me a message.

#InThisTogether You can connect directly with Imtiaz here: https:// www.linkedin.com/in/imtiazali1/ If any NSW companies or contacts wish to organise a “virtual site tour” to show off their site or facility, please contact me directly to organise an online event. Take care, stay sharp and hope to see you soon.

SCLAA Newsletter August 2021

Improve Vaccine Management Know the Viability of Every Vial: How Zebra is improving vaccine management at every step of the journey due to suspected heat damage. Secondly, an increased timeframe will be required to vaccinate the world’s population. Thirdly, a false sense of protection will be given to the public, if individuals are given a vaccine that was exposed to damaging heat. In December 2020, a Wisconsin hospital was forced to throw out more than 500 COVID-19 vaccine doses that were rendered unfit for use due to temperature mismanagement by an employee. Because of the mismanagement, the hospital concluded that 57 vaccinations given over a twoday period were either less effective or ineffective. Best Practices Did you know 50% of global vaccine wastage stems from temperature-control logistics and shipment-related issues, and 37.1% of global vaccines are exposed to noncompliant temperatures during storage? Over the next year, the cold chain management of COVID-19 vaccines will impact the lives of billions of people. Successfully distributing billions of doses of COVID-19 vaccines, all with slightly different stability profiles, through the cold chain will be an unprecedented task. These precious vaccine doses will be delivered at mass vaccination sites, drive through facilities, and 24/7 operations. Impact of Vaccine Mismanagement Maintaining the temperature of unprecedented volumes of vaccine vials through each stage of the cold chain will be an exceedingly difficult operation. Distribution of temperaturesensitive products involves many hand-offs, and each step in the process presents an opportunity for temperature excursions. When vaccine temperature protocols are not monitored — or are only partially monitored — along the distribution chain, potentially damaging temperature excursions may go undetected. In addition, there are many points of failure that could happen, such as freezer or refrigerator breakdowns, weather-related shipping delays, power outages, etc. Without the appropriate technology to identify heatcompromised vials, the efforts of healthcare professionals become even more complex and may result a few negative scenarios. Firstly, vaccines may be erroneously discarded

SCLAA Newsletter August 2021

In order to avoid any heat damage, Vaccine Vial Monitors (VVMs) should be applied at the time of manufacture. Furthermore, distributors and logistics departments should utilise Temperature Indicator Cards and/or Electronic Temperature Sensors to monitor the temperature exposure of vaccine shipments in real-time. Vaccine administration sites should also utilitise Temperature Indicator Cards and/ or Electronic Temperature Sensors to monitor the temperature exposure of vials upon receipt, and those stored in freezers and refrigerators for later use. With Zebra’s diverse range of Temperature Monitoring and Sensing Technology, staff at each stage of the COVID-19 vaccine cold chain can gain real-time actionable insights to ensure consistent and safe temperature management, and easy identification of vaccines that may have been heat compromised up until the very last mile. Zebra offers the most complete portfolio of Temperature Monitoring and Sensing Technology at the individual product, shipment, and storage levels. Learn more today!

Queensland Division

George Hodgson - QLD State President It has been a busy couple of months with SCLAA events in Queensland, and also navigating the rolling lockdowns that regardless of which state you reside in, we have all been subjected to. During the last couple of months, I have been fortunate to be a member of the Queensland Government Transport Logistics Working Advisory Committee, and one of the many topics that gets discussed is how to recruit people into the Supply Chain industry. There are many stories I hear that people accidentally joined the industry, due to their set of circumstances. Most people would say they had not considered a career in Logistics or Supply Chain whilst at school. However, once they were working in the industry they really enjoyed the diversity, and realised a successful career can be had. The ongoing challenge that is presented is how you communicate to a school leaver, that the Supply Chain industry is one for them to consider, over other industries. Most people don’t understand the roles or careers that can be had, let alone how to get a job in the Logistics industry. Certainly the committee is looking at how to appeal to school leavers through social media, providing stories in short form on successful careers and jobs. Since COVID, there has been an increase in people wanting know more how to join the industry, mainly down to a focus on the importance of logistics of moving goods around the nation. The next couple of years presents an opportunity for us as an industry to capitalise on this focus,

SCLAA Newsletter August 2021

and to highlight to school leavers, and others who may be looking to change industries on the benefits of a career in Supply Chain. I therefore ask, have a think how you currently recruit, due you target or provide opportunities to school leavers or university students. You may be surprised how many people do want a role in the industry, when they know what it offers. Thank you to Mark Healing, for providing a great summary update on our past events in the newsletter. It certainly was a fantastic turnout for the EB Games site visit, and to observe their operations in action. Currently the committee, is planning networking events in September and October, with our annual Top Golf event to be held in November. These are the type of events that continue to make SCLAA the leading professional association in the logistics and supply chain industry in Australia, so please encourage your colleagues and peers to join along with the many benefits of membership. Stay safe and I look forward to catching up at a future event. Cheers, George Hodgson, QLD State President george.hodgson@sclaa.com.au

Queensland Division Events Over 35 people attended the EB Games National Distribution Centre near the Gateway Bridge, Brisbane. The attendees were toured around four separate areas of this marvellous facility. Each group were led by a team leader who displayed vast knowledge on managing the thousands of different products as well as the various processes on how each part of this large DC operates in this dynamic environment.

Given the many different methods to pick, pack and despatch the various products, attendees gained insight in how EB Games efficiently operate the supply chain across the many hundreds of stores across Australia. After the event, the QLD committee received great feedback from many attendees. This further illustrates why EB Games received the 2020 ASCL award for Training, Education and Development.

SCLAA Newsletter August 2021

The QLD committee appreciates the professionalism displayed bythe EB Games leaders and all of their staff on the 15th of July 2021. The following week the Qld committee met at the Brisbane Offices of JLL to have a few hours strategising for the year ahead. It was a great venue to have the meeting and the committee wants to thank Shaun Canniffe from JLL for arranging it. We had a bite to eat afterwards and invited Fran De Clerk to join us to express our thanks for her long service to the SCLAA. Fran has been our “go to” Secretariat and she will be sorely missed. We wish Fran all the best in her next chapter and hope to see her at our events into the future.

VIC/TAS VIC/TASDivision Division Devan Rakesh Maniam Bandipelli - Mentoring - VIC/TASProgram State President Lead ‘’It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change’’ Charles Darwin With the current pandemic disruptions there’s plenty of change at a rapid pace and it’s amazing to see how we all quickly adapt to change, and this gives lot of hope that things will get better soon. Although it’s been a most unusual and challenging President’s year for me, I feel blessed to serve as a volunteer and leader with a talented and enthusiastic team. I would like to thank all our SCLAA members for the support we have been receiving and we are a much stronger team together.

was ‘’Power of Trust’’, which is a quite a powerful subject and was very well received. Yes, it’s been exhausting with all the lockdowns, but technology has enabled us to stay connected and continue all the work through online events and regular catchups with the committee. As always, we have plenty of events in the pipeline and hopefully, we will be able to bring back our very renowned networking nights and site tours later this year provided no further restrictions. So, if you would like to know more or be part of this exciting journey, please feel free to reach out to myself directly through sending an email rakesh.bandipelli@sclaa.com.au or reach out to any of the team members.

As a member of SCLAA, you have numerous opportunities to engage with others, support for our industry and connect with industry leaders. We have been responding to the pandemic disruptions by building strong virtual teams and more online events. For some of you who usually do not have the time or the funding to attend our in-person events, this is an opportunity to join our online events as we have few coming up in the next couple of months. In addition, we are trying our best to organise live events when it’s safe to do so. We had a great launch of Mentoring opening ceremony mid-June, and it was unbelievably exciting to see the interest from all the participants throughout that evening. We sincerely thank you Conor O’ Malley for always being with us and offering his time during the mentoring opening ceremony. The subject we chose for that evening

Special Focus on Committee Member Devan Maniam – Mentoring Program Lead A big shout out to Devan who has been a SCLAA member for many years and had been consistently adding value to the committee through his contributions. Devan is currently the Mentoring Program lead, and it wouldn’t have been so successful without all the hard work and commitment he has shown throughout. We really appreciate all your efforts Devan and this program already enabled so many future leaders into the industry, great way to give back to our wider supply chain community.

SCLAA Newsletter August 2021