SCLAA NEWSLETTER
August 2020
August 2020
p: 1300 364 160
e: secretary@sclaa.com.au
w: sclaa.com.au
The Call for Submissions for the 2020 Australian Supply Chain & Logistics Awards, is now open. See pages 4 - 6 for Categories & Criteria
WELCOME TO OUR NEW NATIONAL PARTNER
Our sincere thanks to all of our National Partners for their continued support. 1
SCLAA Newsletter August 2020
Join the SCLAA - For more information on how to join the SCLAA go to www.sclaa.com.au or follow us:
SCLAA National Chairman - Joshua Holmes
Joshua Holmes is Chairman of the SCLAA. Joshua has been working with SCLAA over 11 years and has been actively involved with local and national events, promoting to non-members within the industry and his networks.
To say that we are ‘living in interesting times’ is certainly not an understatement. I do however strongly believe that these challenging times will result in innovation, team work and a very positive future for the supply chain and logistics fields in Australia. When the lockdown was implemented in mid-March, the SCLAA, along with so many other associations and organisations, had to review the way we do things and adapt quickly. I am proud of the SCLAA Board and all our State Committees for so whole heartedly taking on this challenge. The SCLAA is proud of the presentations, networking events and site visits that we have been providing for many years and the smooth change to the virtual world in the space of a couple of weeks by the many dedicated SCLAA volunteers is to be commended. The SCLAA has held over 20 webinars since then and a number are planned for the coming months. Recordings of a number of these webinars are available on the members page of the SCLAA website. We are all looking forward to the time when restrictions are completely lifted across the country and face-toface events can recommence. With restrictions lifting with WA, the Western Australian Division of the SCLAA held their first face-to-face networking event on 14 August and other face-to-face events are planned. The SCLAA will however continue with webinars into the future enabling our members and many industry colleagues to continue to have country-wide access to information. The very successful Mentoring Program that has been running in the VIC/TAS Division for three years moved online with a virtual launch on 3 June for the 24 mentees and mentors. This year, our other Divisions have adopted the program with the NSW Division launching on 11 August and the Queensland Division launching on 12 August. A special thanks goes to all the organising committees and mentors who are giving of their time to nurture the amazing talent in our industry. 2
SCLAA Newsletter August 2020
The 21st annual Peter Smith Memorial Golf Day is scheduled to take place on 16 October 2020 at the Kiwana Golf Club (pictured right) in Perth. This event has been organised by the WA Division since its inception, with profits being donated to charity. Should anyone like to take part in this event, there are still places available. Registration can be made online via the WA Golf Day event page on the SCLAA website. The Call for Submission for the 2020 Australian Supply Chain & Logistics Awards are open and some submissions have already been received. This year there are seven categories and companies and individuals are encouraged to make submissions. These prestigious Awards have been running for almost 60 years and many eminent supply chain and logistics professionals are past winners. The Call for Submissions close on 24 October and finalists in each of the categories will be announced on 18 November..
SCLAA Board members and State Presidents at the 2019 ASCL Awards. A challenging, innovative and hopeful future awaits all of us in supply chain and logistics and it is with optimism that I look forward to future of our industry, in which we will have a part to play. Let us rise to this occasion.
Joshua Holmes SCLAA Chairman
Profile of SCLAA National Chairman Joshua Holmes has been a SCLAA member for 11 years during which time he has been actively involved with local and national events as well as promoting the value of SCLAA membership to his network. Joshua has held a number of positions within the Association, including SCLAA NSW State President, NSW Director for the past 6 years and SCLAA Vice Chair for 3 years. He is actively involved with the Australian Supply Chain and Logistics Awards (ASCLA) as Chief Judge, and has been part of the awards judging panel for over 8 years. Joshua was unanimously elected by the SCLAA Board as Chairman in August 2020. Josh has a strong passion for promoting the Supply Chain industry, and is actively working with our future generations with respect to suitable career choice and pathways into industry from school through Vocational Education and Training (VET). Currently he works in operations with Just Careers Training / Licences 4 work and has been working Joshua Holmes in this VET Sector specialising in industry training in transport, supply chain & logistics, manufacturing, food processing and business for over 10 years. Joshua consults with organisations regarding staff development, safety, lean, business improvements, plastic recycling/environmental practice. Josh is actively involved as Chairman with the Western Sydney Vocational Training Committee (WSTVC), promoting Apprenticeships and Traineeships pathways and enhancing the standard of Vocational skills and recognising and celebrating student excellence in the Western Sydney and Blue Mountains region for the Australian Training Awards.
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2020 ASCL Award Categories ASCL Industry Excellence Award
ASCL Future Leaders Award
This Award recognises and acknowledges outstanding achievements and contribution by an individual currently engaged across the supply chain industry. Persons nominated for this most prestigious award will be leaders and will have made significant change to the way a supply chain is managed and improved either academically, physically or technologically. Originally awarded in 1987 and dedicated to Mike Munns, FAIMM, this award remains a cornerstone of SCLAA’s commitment to recognising and promoting the importance of the supply chain industry and its people to continuously improving organisational strength and growth.
The purpose of this award is to provide incentive and recognition to young supply chain professionals who are both currently working in and wish to continue their career path. Nominees for this award should be able to demonstrate their passion and commitment to taking the supply chain toward tomorrow. The SCLAA wishes to showcase finalists and provide impetus to continue to attract the brightest to the industry. First awarded in 2009 and dedicated to Vince Aisthorpe.
Criteria Any person nominated with demonstrable achievement that has provided change, improvement, education, support, development, implementation or significant results that has bettered their own or general supply chains. Limited to Australian citizens working technologically, academically or physically across the supply chain industry. The judges will look at the sustainability and national and/or international implications of the demonstrated achievements.
ASCL Supply Chain Management Award Supply Chain Management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. This award recognises an organisation that can demonstrate significant achievement within a section or across their entire supply chain. Nominees should be able to clearly state the design and achieved results of the project or process that was envisaged and then implemented. The trophy was first awarded in 1984 and is dedicated to Doug Beattie.
Criteria: The criteria for this award is not limited by industry as all industries have a supply chain. Manufacturers, distributors, wholesalers, retailers, and materials or resource service industries can and do play a vital role in supply chain deliverables. SHOULD ANY PERSON HAVE ANY ENQUIRES, REQUIRE ASSISTANCE OR FURTHER INFORMATION, CONTACT 1300 364 160 / secretary@sclaa.com.au
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Criteria: Any person under the age of 30 that has shown proven committeemen to learn and gain knowledge and has applied their achieved skills to deliver improvements within their supply chain field. Particular attention will be given by the judges where nominees have been encouraged and able to use new techniques, technology or developed new processes.
ASCL Future Leaders Award PRIZE SPONSOR Your training and development partner Empowered people. Better results The winner of the 2020 Future Leader Award will receive enrolment into Leadership Management Australia’s (LMA) “The Performance Edge” 10 week development course. LMA has been delivering our proven leadership, management, sales and team training and development solutions to clients for over 45 years in Australia. “We improve the productivity of organisations by improving their people, making them better organised, better communicators and better equipped to resolve issues. Our learning process is unique, proven and guaranteed, producing measurable results and an identifiable R.O.I. providing our participants lasting attitudinal and behavioural changes. We don’t train people, we develop them and there’s a massive difference.”
For further enquiries please contact LMA on 1800 333 270
2020 ASCL Award Categories ASCL Information Technology and Management Award Information remains the most important requirement of any supply chain. Information technology is where the majority of supply chain improvements has been made. Nominees for this award will demonstrate where their use of existing or new technology has provided significant improvements to their management of information and/or their supply chain processes. The trophy was first awarded in 1994 and is dedicated to the late Len Smith FAIMM.
Criteria The judges will be looking for nominees that can provide reasonable detail in the determined area where the technology was correctly applied and what - if any - obstacles were discovered and how they were overcome to achieve the information improvement. The technology can be physical, logical, or cloud based applications and the technology is not limited to just pure information although it is expected that information of some sort would be a beneficiary.
ASCL Environmental Excellence Award The ASCL Environmental Excellence Award recognises corporate leadership contributing to the solution of environmental sustainability within our industry through performance and action. The trophy was first awarded in 1966 and is dedicated to Mr Ken Pike.
Criteria The development or delivery of a service or initiative that significantly contributes to the solution of sustainability through a reduction in energy, materials and or natural resources. Describe the application and applicability to the industry thereby promoting best practice. Describe how the initiative has raised the level of awareness of the environment and sustainability within the organisation.
ASCL International Supply Chain Award Recognising that Supply Chains know no boundaries, the ASCLA International Supply Chain Award is given to a Company, Association or an Individual that may operate internationally and are able demonstrate their capability, commitment and achievements across any spectrum of the sciences, practices, disciplines or efforts to promote and improve the knowledge and acceptance of the importance of the supply chain
Criteria The issue of this award is not determined from any specific or objective criteria. It is determined to provide evidence, publicity and reciprocity against achieving closer relationships and increased recognition of the supply chain as a global industry. Judging will be limited to 3 judges, not necessarily drawn from the standard judging panel but drawn from persons considered suitable and capable of determining a fitting recipient.
ASCL Training, Education & Development Award Training, education and development remains a vital part of allowing knowledge to be utilised for new ideas and supply chain improvements to be discovered and then implemented This award will be presented to a company that can best demonstrate their committeemen, application and results of providing training, education and development of their people. The trophy was first awarded in 2002 and is dedicated to the late Professor Peter Gilmour.
Criteria Any company nominated for this award must be directly involved within the supply chain industry. The demonstrated development, training and education of person or persons employed by the nominated company is a mandatory requirement to be considered for this award. The judges will pay particular attention to where the supplied training, education and development has led to improvements achieved for both the company and the individual.
To make your online submission, click here SHOULD ANY PERSON HAVE ANY ENQUIRES, REQUIRE ASSISTANCE OR FURTHER INFORMATION, PLEASE CONTACT THE SCLAA NATIONAL SECRETARIAT. 1300 364 160 / secretary@sclaa.com.au
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David Doherty OAM is a past President and Life Member of the SCLAA and a highly regarded logistician. Send your Straight Talk feedback and comments to davdoh1@optusnet.com.au
Straight Talking - David Doherty OAM I have learned a lot in my life. I have experienced highs and lows that I could never have imagined possible. Many times, in despair, I wondered if I could gather the courage to continue. At other times in celebrating success I was euphoric and filled with enthusiasm for the future. On reflection I am filled with gratitude for my Parents. They were real battlers, fiercely protective of their children and family, but overwhelmingly resilient in the hard times they experienced. Their lives encompassed two world wars, the great depression, losses of daughters to scourge of diphtheria, community rationing of food and such, and housing uncertainty, etc. Tough times handled with courage, effort, and unfailing good humour. My memories are predominantly of happy times with simple pleasures I am also eternally grateful in my professional life to the many people who mentored, nurtured, and silently cheered for me along the way. I did not always satisfactorily express my gratitude to those unsung leaders of my development. Alas, many of those people have since passed on so it is too late now to communicate my appreciation. What is the point of all this? All life lessons learned up to now are extremely useful, but they are not as important as the necessity to continue to learn, adapt, and fervently experience the possible. Resilience, gratitude, and genuine caring for relationships and communities are vital keys. Our current lockdowns are destructive. No question about that. It is not enough for Governments to say we are all in this together when families are fretting about how they can get food and necessities today. No point in media telling me of financial comparisons with previous recessions/ depression. If you close most things down, then obviously the 7
SCLAA Newsletter August 2020
economy will suffer enormous damage. Idiotic media publishing of statistics does nothing to assist families battling to survive. Kids enduring severe hardship will be mentally scared.and perhaps unable to cope. I do not want families, and particularly kids to be scared! The Corona crisis offers the opportunity to reimagine our national objectives and funding processes. It also provides opening for individuals and communities to take up the fight for the future of Australia as a caring and compassionate country determined to appropriately support every citizen regardless of status, race, faith, or gender. “I am, you are, we are Australian”! Time for Parliaments to eliminate the adversarial rubbish/ pretence and get to work on real issues and real performance. A Performance Review of Parliaments would show up the waste of intelligence, and failure against community expectations. There are many good people in Parliament, but processes are archaic, wasteful, and not conducive to achieving real results. The Productivity Commission would have a “birthday” reviewing Parliaments. Supply Chains and Logistics are similarly experiencing severe disruption domestically and globally. The Corona crises similarly offers real opportunities to reinvent and perhaps to at last fully implement Supply Chain as conceptualised in the original invention in 1982. Technologies have caused thinking about Supply Chain to become more complex. Consultants and Academics salivate about “breakthroughs” that may or may not have any credibility. Many of my colleagues can spot a ‘fad” very quickly. Supply Chain is a “Classic, “not a fad. Pretend developments and concepts are really just fads. (Refer Harvard Business Review re Fads and
Classics). The current crisis demands a return to fundamentals and elimination of wasteful processes/activities. Genuine collaboration, even amongst competitors can deliver vital benefits. This applies particularly to distribution and logistics with border controls presenting difficult impediments. Truck drivers and logistics operators are confronted with delays and procedural red tape that destroys on time deliveries and profits. State authorities need to get real! Sort out the wasteful and time-consuming processes and implement practicable improvements immediately. Not so hard in my view! Overall, I say now is the time to reassess and reimagine to ensure everyone is supported and kept viable in these uncertain times. Resilience, gratefulness, genuine value sharing collaboration, focus on fundamentals, community caring and nurturing, elimination of all waste, and establishing legitimate goals for post pandemic are essentials. Take a stand yourself today. Be the best version of you and help others to also be the best they can be. Cheer for others as they confront all of the challenges in life. We must be in this together! SCLAA has a new Chairman. I wish Joshua great success in reassessing and fashioning a plan and process to fit future expectations, whilst also focusing on the original concepts of the Association. They were hard fought and critical to formation of SCLAA. “The difference between stupidity and genius is that genius has its limits” Albert Einstein Namaste David Doherty OAM davdoh1@optusnet.com.au
TRANSFORMATION TO DIGITAL DEMAND MANAGEMENT
TRANSFORMATION TO DIGITAL DEMAND MANAGEMENT Effective demand management is critical to the financial performance and health of an organisation. As the digital revolution in the consumer environment continues, a linear approach to supply chain planning is gradually giving way to ecosystem thinking. Consumers buy in an entirely new way. Goodbye catalogues, hello one-click checkout. To keep up, organisations need the ability to manage increasing digital complexities to plan accurately in real-time. Digital Demand Management: The New Normal Digitising your business will give you the data you need to sense, shape, and respond to demand changes in real time. This will also allow you to apply scientific principles and derive more accurate demand forecasts. Going digital does not break down silos, but it does help to horizontally integrate your organization by linking vertical functional activities with horizontal processes. Digitisation also facilitates connected collaboration between all departments and helps apply process control techniques to manage and improve demand forecasts by determining an acceptable upper and
lower range of flow path variability from forecast. Why is this a Competitive Imperative? The connected age calls for a new digital demand management system. One that can effectively; • Tap into the new digital sources of data from external partners. • Manage data from various fragmented functions. • Apply advanced predictive and prescriptive analytics methods. • Provide a more accurate, actionable demand forecast.
Digital Demand Management: A Connected Approach Achieving a different business result requires a different structure, but it may not be possible to totally break down traditional organisational structures since they are comprised of logical vertically managed functional nodes. A new digital structure, however, can connect the silos in a demand-driven management organisation that makes it possible to plan across silos and to engage in data-driven collaboration. The essential change is to replace traditional functional metrics with digital demand management, fostering collaborative execution across the entire supply chain, and in real time, enabling true digital collaboration.
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ANAPLAN FOR DIGITAL DEMAND MANAGEMENT Introducing digital demand management with the
Anaplan platform: a collaborative approach that can keep up with omnichannel demand. Demand Management by Anaplan provides data-driven demand forecasting functionality and helps enhance cross-functional human insights to achieve a consensus demand plan. Empower demand planners to sense market changes, forecast confidently, and shape the demand plan to changing market conditions by leveraging flexible models and calculations. Leverage Excel®, web, and mobile frontends tailored to sales, marketing, and other functions, and use consensusbuilding rules to drive a more accurate demand plan.
There’s a Better Way to Plan Increase Forecast Accuracy and Reduce Bias Leverage statistical forecasts and track accuracy of forecast value-adds from stakeholders. Incorporate internal and external market data, and other leading indicators of demand. Utilise machine learning for better demand predictions.
Key Benefits • Improve accuracy of regular-turn, new products, promotions, and intermittent products with intuitive modelling and automated forecasting methods. • Segment products and predict forecast with adjustable rules and pick-best statistical algorithms.
Optimize New Product and Promotion Plans Plan new products with curve-fit modelling and scenarios based on like products. Collaborate on new products to align launch plans and pricing with sales and marketing. Model and integrate promotions directly into your demand planning cycle.
• Understand forecast changes and drivers of change with forecast analytics.
Achieve Consensus and Align to Financial Goals Collect stakeholder forecasts at any level. Define consensus-building rules leveraging inputs from customers and internal departments.
• Implement in record time with a cloud-based, prebuilt app that can adapt over time.
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• Collaborate faster and more easily across departments and customers with an optimised user experience and flexible modelling. • Integrate demand plans with legacy systems with pre-built connectors and APIs.
The SCLAA Welcomes a New National Partner The SCLAA welcomes our newest National Partner, Cornerstone. As a not for profit Industry Association, run by members for members, our ability to support the SCLAA infrastructure and to expand is highly dependent on our National Partners. We ask all our members to support our valued National Partners where they can.
Cornerstone Overview Cornerstone and Supply Chain & Logistics Association of Australia (SCLAA) today announced a new partnership to increase availability of an integrated and more streamlined Supply Chain Management process to assist members to stay abreast of newly available planning and forecasting technology. The direct connection between Cornerstone’s experience in Demand and Supply Management, Forecasting and Planning, and the SCLAA industry reach and interests, is the perfect blend for the current forecasting and planning challenges. Many of the SCLAA membership will know how difficult it was to pivot quickly to accommodate major changes to trade and the economy when Australia and the rest of the world entered Lockdown due to the pandemic crisis. As procurement teams struggled to cope with the global pandemic, supply chain personnel have been trying to keep up with the news about global response measures, and have been working diligently to secure raw materials and components and to protect supply lines. However, vital information is often not available or accessible across teams and rapid scenario modelling can be complex and cumbersome. As a result, their response to the disruption has been largely reactive and uncoordinated and the impact of the crisis hitting many of their companies full force. Cornerstone Performance Management partners with the world’s leading software businesses to provide companies a more strategic, planning, budgeting, forecasting, and analytics solution. Based in Sydney, our office locations span across Asia Pacific servicing hundreds of clients globally since 2007. Operating as Cornerstone in Australia, and PMsquare in the ASEAN region, the Group delivers business analytics and information management solutions to some of the worlds most recognised brands.
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One of Cornerstone’s most progressive software partners is Anaplan, that enables organisations to connect data, people, plans and your network to make better-informed decisions and drive faster, more responsive supply chain planning. Connecting every aspect of your operations helps you shrink inventories, improve response times, and deliver products on time to customers, no matter what channel they use. To celebrate partnering with SCLAA, Cornerstone would like to offer SCLAA members a 60 day free trial of the Anaplan connected planning platform and the Supply Chain Management App, a plug and play solution that will import Excel spreadsheets, and provide a more flexible, transparent and centralised view of supply and logistics data to reduce decision timelines from days and weeks, down to just a few minutes. The team at Cornerstone looks forward to learning more about members needs, and are happy to provide guidance to SCLAA members whenever they have questions about technology and analytics solutions.
www.cornerstone.com.au ---------Cornerstone Performance Management was founded in 2007 and has delivered consistent value to its client base to become one of the leading business consulting businesses in Asia Pacific, setting the benchmark in best practice performance management. The Cornerstone Group operates under the brand Cornerstone in Australia and PMsquare in Asia and has delivered Integrated Business Planning solutions to over 300 organisations globally to some of the works most recognised brands.
NABERS is looking for supply chain and logistics sites/buildings to participate with the development of a new environmental rating tool for the industry; NABERS welcomes data from buildings to help inform and guide the rating tool. Data is intended to feed into the design and delivery of the NABERS entry path platform, and to ensure that the NABERS benchmarks are reflective of our industry. NABERS background: NABERS is a national initiative and has been reducing carbon emissions in the built environment, minimising water usage and minimising landfill waste to create a sustainable world. To date, NABERS has enjoyed great success as a world-recognised and robust rating tool for offices, shopping centres, hotels and other building sectors. Since 2010 NABERS ratings have helped save 6 million tonnes of CO2 emissions and 1.2 billion litres of water: https://www.nabers. gov.au/ With more on the expansion: https://www.nabers.gov.au/about/news/nabers-accelerate-expands-new-sectors Why provide data? What’s in it for you: 1. Shape the product: Ensure that the NABERS benchmarks is reflective of our industry. 2. Leadership recognition: Within the environmental space. 3. Rating fee discounts: Where buildings/organisations have provided data during the development stage, they’ll receive a discount on the rating fees. Further information: Chat to the Steve Castell from the NABERS team on 0499 411 225 or email Steve on steve.castell@dqcs.com.au 11
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Maintaining worker safety and productivity in the warehouse Maintaining worker safety and productivity in the warehouse Social distancing is a core tenant of safe workplaces in the age of COVID-19. However, it’s not always easy for workers to stay 6 feet (2 meters) away from one another all day long. This is particularly true in warehouses, manufacturing plants, distribution centres and other highly-trafficked facilities in which workers are navigating miles of tight aisles, dense postponement work stations, blind corners and busy loading docks. As a result, many workers may opt to call out to avoid what they feel are unsafe situations, and those who do report in might find themselves more distracted than usual. That’s precisely why companies are doing everything they can right now to identify and mitigate all potential “close contact” scenarios that could facilitate the spread of COVID-19 and ensure employees feel safe coming into work. Supply chain and logistics providers can’t keep their workforce at a reduced capacity forever. There is a significant cost and resource burden associated with manual contact tracing as well as shutting down entire facilities due to the inability to identify and contain potential exposures. So how exactly do you increase the physical distancing of our warehouse and repair depot workers without disrupting productivity? Zebra MotionWorks Proximity – a simple mobile device application that enables viable worker distancing and contact tracing. MotionWorks Proximity monitors the distance and time spent between employees during the course of the day. More specifically, it warns employees when they get too close to one another, gives managers a way to monitor high-risk proximity events (instances in which employees remain within 6 feet/2 meters of one another for an extended period) and securely record proximity events for later reference if needed for automated contact tracing. As soon as a worker logs into the MotionWorks Proximity app, it will immediately: 1. Start sensing proximity events. The devices used in the MotionWorks Proximity solution are equipped with Bluetooth Low Energy beacons that “listen” for beacons transmitting from other workers’ devices, so they can tell when workers are within 6 feet/2 meters of one another for an extended time. 2. Send audible proximity alerts to workers. When the app detects other devices within the 6-foot social distancing perimeter for a period longer than 60 seconds, it will emit a sound warning to all impacted workers that they are too close to one another and need to immediately increase their physical distance. 12
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3. Report high-risk proximity events to the cloud for supervisor review and action. If workers ignore the warning alerts and remain in close proximity to others for an extended period, then the app will immediately report the interaction as a “proximity event” via the live cloud-based dashboard and add it to the historical event record. This enables supervisors to make adjustments to workflows to help reduce or eliminate proximity events moving forward. 4. Streamline contact tracing reporting to a targeted list of confirmed exposures. Should an employee test positive for COVID-19, managers can immediately login to the web-accessible contact tracing report for records specific to that employee, enabling them to notify only the specific employees who were involved in highrisk proximity events about the potential exposure to initiate isolation, testing and treatment protocols while remaining compliant with privacy regulations. 5. Prompt users to thoroughly disinfect their devices at requested intervals throughout the day and at the end of each shift. This helps managers to increase compliance with workplace sanitation measures designed to prevent the spread of COVID-19 via the handling of shared devices among shift workers. To learn more how MotionWorks Proximity can keep your workers safe and your operations as productive as possible, visit https://www.zebra.com/ap/en/products/software/ motionworks-proximity.html
Queensland Division
George Hodgson - QLD State President As I look forward to taking on the reigns of the Queensland State Presidency, it is an opportune time to assess our association’s “landscape” by looking back at the events and achievements of the past three years under the guidance of Mark Healing, our outgoing State President, as we look to the future. Looking back, it is only appropriate to review these achievements during a tough economic period and most recently the impact of COVID-19 on everything we do. Some of you may have been aware that three years ago, we had a complete changeover of the committee and leadership team. Mark put his hand up, to lead the new committee, and was well placed with his previous experience. Over the past three years, we have been able to deliver some very interesting site visits (RAAF Amberley, C17 Supply Chain visit to name one). We have also had monthly networking events that have been well attended, along with our annual support of the Food Bank Christmas Hamper appeal. Significant outcomes (good or bad) rarely happen by chance, but rather are normally the result of consistent, smart and tireless effort and teamwork, which is clearly evident in the collaborative manner that Mark has guided the fortunes of our State. Under similar circumstances, very few businesses, let alone not-for profit industry associations, could simultaneously keep a strong and vibrant membership base, maintain and grow existing member programs whilst delivering a diversity of events. Mark has achieved this through respect, trust and honesty that enables real communication to occur. After many years as a participative Member, progressive Committee Member, Director, and the past three years as our State President, Mark has decided to devote the quality time that his family deserves, though we are fortunate he will remain engaged as the SCLAA Queensland Director, and Queensland Vice President. Mark deserves all of our thanks for his outstanding achievements in leading the State SCLAA through challenging times. Whilst we continue to manage COVID-19, I envisage the future months and 2021 in particular promises to deliver a full and exciting itinerary for emerging and experienced logisticians alike. Along with an exciting array of expanded National Events (Webinars as one example), extended National Programs such as the Supply Chain Mentoring Program, we are also exploring the opportunity to deliver a Queensland Supply Chain Conference in 2021. The Queensland Supply Chain Conference would look to bring together the energy and aspirations of our emerging practitioners with the wisdom and reflective experience of established supply chain professionals, so stay tuned. As the new State President I seek your feedback on the real value of existing and envisaged programs and events so that we adapt to both your needs, the needs of the industry and the evolving environment we live and work in. I also continue to invite and engage those mature and 13
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driven young professionals to participate as Members and Committee Members, bringing new ideas and perspectives whilst learning from our highly valued and wonderfully experienced existing membership. I look forward to catching up with you all at a future event. Till then take care.
George Hodgson Queensland State President george.hodgson@sclaa.com.au
Message from outgoing Queensland State President, Mark Healing I would like to advise that I have stood down as President and George Hodgson has accepted the role of President as of the 1st of August. George along with the other committee members has stayed the course of a period of change in recent Qld SCLAA history. This is an amicable move and one we have planned for. Mark Healing The support George has provided over the last three years as Vice President has provided the Committee with a quiet, motivated surety and all with a smile on his face. We are definitely in a period of change and it is exciting to see where this change will take the organisation. I know George will take us forward and know he has a genuine understanding and passion for the Industry we all are a part of. I will now be in the Vice President role. I have some project work to be involved in as well as remaining the Qld Director. I have enjoyed my time as President, I have also enjoyed the support of the Committee and the members . I look forward to still experience that enjoyment assisting George with the future of the Qld Branch.
Mark Healing
mark.healing@sclaa.com.au
Queensland Mentoring Program 2020 Queensland Mentors
Justin Butcher Downer Mining
Glen Langford Metaltech Ind.
Jason Mann Border Express
Yogesh Magasvarana One Harvest
Kevin Arseneau Boeing Defence
2020 Queensland Mentees
Francesca oratore CSM Service Bodies
Papillion Gordon Aussie Lifts
Anna Chen KM Timber
Pravesh Koonjah GPC
Online Launch of the 2020 Queensland Mentoring Program
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Upcoming SCLAA QLD Networking Events Thursday, 10 September 2020
Join SCLAA Queensland members and colleagues for drinks and networking at The Charming Squire. Thursday, 10 September 2020 The first drink is on us!
Date: Venue: The Charming Squire, 3/133 Grey Street, South Brisbane Time: 6:00pm to 8:00pm Cost: SCLAA Members - No charge Non Members - $30.00
REGISTER NOW Registrations close: Wednesday, 9 September 2020
Paid parking available at Brisbane Convention Centre, opposite The Charming Squire.
Thursday, 8 October 2020
Join SCLAA Queensland members and colleagues for drinks and networking at Brewdog. Date: Venue: Time: Cost:
Thursday, 8 October 2020 Brewdog, 77 Metroplex Avenue, Murarrie 5.30pm to 7.30pm SCLAA Members - No charge Non Members - $30.00 Parking: Street parking or paid off-site parking 15
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The first drink is on us!
REGISTER NOW Registrations close: Monday, 5 October 2020
NSW/ACT Division Qld Division Cathy-Anne Jones - NSW/ACT State President As an industry, we seem to be weathering the storm better than some. Perhaps because we really are “essential services” and the wheels of supply and distribution need to keep turning. It is a difficult yet exciting time as we all adjust and learn what we can from the disruptions. More than ever, robust discussions, connections with industry colleagues and thought leadership are needed. SCLAA has continued, and increased, its output of quality topics, networking “events” and education webinars to assist in these times and while we are restricted with site tours and face to face events. Keep an eye out for more intel on industry trends, leadership topics, employment tips and opportunities to network virtually. NSW Branch launched its Mentoring Program late July and currently has 16 people in a 6 month mentoring partnership. We wish all Mentors and Mentees a fruitful relationship and encourage new and young members to be involved in this great membership benefit. Although closed now for 2020, there will be another Mentoring Program launched mid next year 2021. Women in Supply Chain – our NSW WISC sub-committee is keen to hear from women in supply chain who may be interested in connecting with other women or who would like to present a timely topic in support of upcoming
webinars or networking events. Katie Walacavage (https://www.linkedin.com/in/katiewalacavage-57b18699/) and April McElligott (https://www. linkedin.com/in/april-mcelligott/) would love to hear from you or contact our National Secretariat on secretary@sclaa. com.au to be connected to the right people. Cathy-Anne Jones NSW/ACT State President cathy-anne.jones@sclaa.com.au
NSW/ACT Division Committee Meeting
Introducing NSW/ACT SCLAA Committee and Mentoring Program leaders: Ishan Galapathy and Raj Chaudhaury. Ishan Galapathy is an accomplished facilitator, mentor, speaker and author in productivity improvement. Ishan works with leaders and teams primarily in the manufacturing and supply chain sectors, to help get more from their businesses and teams than thought possible. Ishan is the author of Hidden Growth Opportunities and a regular writer for Inside FMCG where he shares his experiences, insights and tips into what is required to break through what he calls ‘the daily chaos’. Ishan has built his experience working for multinational companies including Kellogg’s and Arnott’s where he was responsible for driving down waste and improving manufacturing efficiencies. As the global lead for Kellogg’s Continuous Improvement, Ishan has been part of the team that developed its global Manufacturing Excellence program. Ishan now shares his knowledge and the experience from what he has tried and tested as a productivity expert to help businesses and teams to shift them from “Chaos to Excellence”. He is a supportive and active member of the NSW SCLAA committee and a 2020 Mentor. Connect with Ishan on LinkedIn: https://www.linkedin.com/in/ishangalapathy/ 16
SCLAA Newsletter August 2020
Raj Chaudhary has been working at CBRE for 10 years in the Industrial & Logistics division, looking after leasing & selling industrial properties. His career started in Auckland, NZ and he has been working in Western Sydney for the last 7 years. Raj enjoys the job because it gives him exposure to every kind of business and industry imaginable; no two deals are every the same nor straight forward! There is always plenty to learn and make great relationships along the way. He has been a part of the SCLAA committee from 2020, after being a member for a couple of years and deciding it would be worthwhile to get involved and further expand his network and learn more about the Supply Chain field. Secret Super Power – Raj can help businesses looking for space, interstate or international. The CBRE network is set up in such a way that a couple of emails and enquiries and we can get you up and running in another country fairly quickly. Connect with Raj on LinkedIn: https://www.linkedin.com/ in/rajal-chaudhary-618ab748/
21st Annual SCLAA WA Peter Smith Memorial Golf Day Kwinana Golf Club Friday, 16 October 2020
11.00am Registrations 12.30pm Shotgun Start Lunch, dinner and drinks will be provided Registrations: • SCLAA Members - Individual • SCLAA Members - Team of 2 • SCLAA Members - 2 x Teams of 2 • Non Member - Individual • Non Member - Team of 2 • Non Member - 2 x Teams of 2
$140/person $280/team $560/team $220/person $440/team $880/team
REGISTER NOW Limited golf clubs available for hire. Contact Proshop directly on 08 9419 4959 – 6am to 6pm
For information on the Kwinana Golf Club dress code, click here
For information on sponsorship opportunities, please contact Daniel Di Stasio on daniel.distasio@sclaa.com.au 17
SCLAA Newsletter August 2020
VIC/TAS Division
Stephen Lakey - VIC/TAS State President The past few months in the Victorian & Tasmanian division has seen our hopes of Covid-19 moving to a distant memory dashed with Victoria moving to stage 4 restrictions due to a spike of cases and deaths of Covid-19 in the community. With New Zealand almost back to business as usual it was a kick in the teeth for the Victorian economy with Tasmania fairing somewhat better remaining on stage 3 restrictions. But a serious illness requires some serious medicine and that is what we got with many non-critical industries going into mandatory work from home enforcement and industries such as abattoirs and meat processing plants having production limits imposed. Once again Supply Chain was the focus of attention as the ripple effect of limiting production caused havoc down the line. Industries such as poultry and pork face many challenges and may need to cull large numbers of animals that simply can’t wait for processing plants to move back to full production all while meat becomes scarce on the supermarket shelves. It reminds me that the Supply Chain is like air – you don’t notice it until you don’t have it! With the spotlight on Supply Chain, Kyle Rogers, VIC/TAS director on the SCLAA board was in hot demand, fielded questions and provided insight into the situation to several mainstream media outlets last month. It is a sign of the intense public scrutiny of modern supply chains as they face unprecedented stress around the world. Post Covid, I think we will see stronger and more resilient Supply Chains - where in the past a low price & quick delivery were the main drivers, Supply Chain leaders will now also be considering the cost of singlesource dependencies and looking for more flexible options. Since July SCLAA VIC/TAS division has been busy starting with a webinar featuring Dale Turner from EMP-onsite. Dale gave us insight into the potential for worker injury in supply chain and the role wearable sensors have in identifying & measuring stress while performing manual tasks and how they can improves processes to reduce injury in a real and measurable way. During July the SCLAA held one of its most popular webinars with Gamma Solutions, RF-Smart & Zebra Technologies joining forces to present an informative webinar on warehouse inventory accuracy – from bullet proofing your warehouse wireless network, improving your inventory accuracy and ideas and tips on warehouse cycle counting. Western Union rounded July off with a webinar on the currency markets. Peter Hughes and Steven Dooley provided a market update and provided insights from a recent global survey, the effect Covid-19 has had on the market and insight in to hedging strategies that can be used to reduce the risk of currency exposure. August featured a webinar from Supply Chain technology giant Honeywell. We heard from Honeywell Solutions 18
SCLAA Newsletter August 2020
Architect, Adam Barnier on the latest technology that allows a safe return to work for workers in supply chain, particularly warehouse & delivery workers. This Lunch & Learn session was made all the better with attendees receiving a complimentary Uber Eats meal, delivered to their door to enjoy during the webinar. Our mentoring program is now well underway – I have received much positive feedback from the participants already and I believe this year is going to be a bumper for the mentees & mentors participating. Participants meet up virtually every month for a 1 hour session, participate in a workshop & we conclude with a end of year event. With the warmth of Spring just around the corner it is a reminder that everything has its season and Covid is no different, it will pass and life will start to return to a new normal. I would encourage you to use this time to prepare for what comes next, to make your plans, learn, make new contacts, network & be confident that the future is bright. For those who are under pressure during this time, know that this season will pass, take time to focus on what matters to you most & reach out to your friends and family. The SCLAA is a place where the supply chain community can connect, learn & where the doors of opportunity are opened. I would encourage you to take advantage of the many programs that SCLAA have to offer and to get involved! I hope to see you at one of our upcoming events very soon. In your service Stephen Lakey VIC/TAS State President stephen.lakey@sclaa.com.au
Lookout for these upcoming events hosted by SCLAA VIC/TAS Division 1 September 2020: Migrating to hands-free in the warehouse using wearable technology 10 September 2020: Leveraging ERP, Improving Business Value 24 September 2020: The critical importance of MENTORSHIP in navigating your way through the Australian Supply Chain & Logistics Industry Date to be confirmed: Warehouse of the Future Check the Calendar of Events on the SCLAA website for full details
Webinar: “Returning to work amidst a global health crisis” "On Aug 18th I attended the event: “Returning to work amidst a global health crisis” which was presented by Honeywell. I got to learn how Honeywell is focussing on improving the health and safety of workers in warehouses and also in the health sector through innovative technologies. Plan to maintain social distancing at all times, sanitizing handheld devices (Scanners), and always collect data from those devices which helps an organisation to track down the root cause of any issue and making sure it doesn’t grow.
"Excellent presentation today 'Returning to work amidst a global health crisis' with SCLAA and Honeywell. Interesting devices to ensure staff are in safe environments with contact tracking available. A webinar with free lunch - just like the days back in the office! Much appreciated" Meredith Adams
Supply chains cannot go remote completely but new innovation can help in maintaining harmony in it. Thank you so much Supply Chain & Logistics Association of Australia (SCLAA) & Honeywell for an amazing event. PS- Thank you Honeywell for the UberEats Voucher!!" Garish Manjunath (SCLAA VIC/TAS Committee Member)
Interview by SBS World News with SCLAA VIC/TAS Director, Kyle Rogers. "How Victoria's restrictions will affect supplies all around the Country" Click Image to view)
WAREHOUSING
2024 VISION STUDY
Discover the top trends and challenges disrupting warehousing operations in the next five years. 19
SCLAA Newsletter August 2020
DOWNLOAD THE WHITEPAPER
SCLAA WEBINAR Leveraging ERP, Improving Business Value Thursday, 10 September 2020 Discover what it takes to get the best from your investment in an ERP system and to be amongst the 15% of implementations that are successful. Date: Thursday, 10 September 2020 Time: 12noon to 1.00pm (AEST) Cost: Members: No charge Non-members: $30 An investment in ERP is both strategic and generally expensive. There is a poor history of success when implementing an ERP system, in fact up to 85% fail. This webinar will cover what you have to be careful of and what you need to do to increase your chances of success. The topics covered apply to those who are looking to replace their current system and those who have one in place and want to maximise their return. Who should attend: CEO, CFO, CIO or anyone interested in getting the most from their existing ERP or who are considering upgrading to a new system. David has been a business owner and consultant for over 40 years. It has been said that his superpower is ERP. David’s focus is on ensuring executives improve their profitability by leveraging their investments in ERP and other technologies. Having been a business owner/operator and supply chain consultant for his entire career he brings a practical business focus to technology deployment and does not get caught up in the “Technology for the sake of technology” as many do. David has a client base that spans the Pacific Rim covering Aust, New David Ogilvie Zealand, US, Vietnam and Singapore. He was recently cited by a CEO of an ERP company as, “Best independent ERP advice in the business”. He is the author of the high acclaimed book, “The 14 Deadly Sins of ERP Implementation”. This webinar will be hosted by SCLAA VIC/ TAS State President, Stephen Lakey.
REGISTER NOW
Registrations close: 9 September 2020
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SCLAA Newsletter August 2020
New SCLAA Member Introducing New SCLAA Member Steve McConnell Why did you join the SCLAA? What benefits do you believe the SCLAA offers all their members? I joined SCLAA to meet and learn from other supply chain professionals in order to further my understanding of the industry, especially sectors I haven't worked in previously. It is very easy to think that what is true for one certain area of supply chain is true for all supply chains, which is certainly not the case! Organisations like SCLAA open one's eyes to the different approaches and methods of other companies and industries, and these learnings can often be implemented in some form in your company. I believe SCLAA offers members a terrific opportunity to keep up-to-date with the industry in Australia, meet (albeit virtually at the moment!) wonderful people who share a passion in supply chain as well as hear from thought leaders and industry experts on where the field is currently as well as where it is headed. Further, SCLAA offers all members a chance to get involved and volunteer time and effort into the community we all enjoy, as I have had the privilege of doing this year as the SCLAA Vic/ Tas branch Treasurer.
What are your areas of expertise? What are you passionate about? I have been fortunate to have a varied career to date, which has seen me take on roles as disparate as pick/pack roles on the shop floor, management of distribution activities as well as managing warehousing. Whilst I always fancy myself as a forklift driver, some of my previous staff would probably say it is a bit of a stretch to describe it as an area of expertise! I was fortunate to spend a number of years working with cold chain, FMCG products, and have strong operational knowledge of both warehousing and transport in this space. Continuing my career in transport, I am currently working in the management of distribution of chemicals and related products. These chemicals are usually classified as dangerous goods and are most commonly in the form of bulk liquids. Whilst there is still much for me to learn in this specialised industry, I am now building my knowledge in this space to complement my existing knowledge of cold-chain FMCG operations.
What is the proudest moment of your career? The things I am proudest of most in my career are more related to the development of myself as a person and the relationships fostered along the way. Having to pick an individual moment, however, I am especially proud of the work myself and my team did during a warehouse automation project, which required existing distribution activities to be continued with only one loading dock and 20% of the normal warehousing storage space. Managing to not stop production during this period was a big achievement, capped off by moving over 1,100 pallets out of the building in a single day under these constraints.
What are your career aspirations? I don't have a specific title or role that I am aspiring to, however, like most people I look forward to progression opportunities and the enhanced responsibilities that come with these opportunities. My career aspirations are to be consistently working in roles that challenge me personally, force me to broaden my knowledge and understanding of supply chain and allow me to make a tangible difference in the performance, operation and management of a company's supply chain.
Why did you choose supply chain? I chose supply chain due to my experience as a teenager working within supermarkets, where I would often get chatting to the various truck/delivery drivers and found their stories interesting. Considering that the industry was growing in an increasingly globalised world (and sprawled society) I felt it was a good opportunity to work in an industry that was likely to not be disappearing in the immediate future. University study soon followed and having also obtained my forklift license, so did my first warehousing jobs as I completed my degree. Since then I have thoroughly enjoyed my various roles within supply chain and look forward to continuing to learn, meet new people and continue my career within supply chain. 21
SCLAA Newsletter August 2020
SCLAA WEBINAR Migrating to hands-free in the warehouse using wearable technology Tuesday, 1 September 2020 Learn how to transform to a hands-free operation and why wearable technology is helping drive productivity in the future warehouse. Date: Tuesday, 1 September 2020 Time: 12noon to 1.00pm (AEST) Cost: No charge During these challenging times it has become increasingly important to try and drive productivity and efficiency within warehouse operations. Additionally, there has been an enormous increase in online order volumes as consumers and B2B customers demand faster delivery of their orders. The challenge for logistics operators has been how to handle this change without significant investment. Whilst wearable technology has been used by consumers for many years, there is an increasing trend of using hands-free wearable technology in the warehouse to help streamline the order fulfillment process and increase productivity. In this one hour webinar both Ivanti Wavelink and Zebra Technologies will discuss the changes they are seeing in supply chain, with the emergence of the hands-free wearable operator. Additionally, they will talk about how warehouses can migrate to wearable technology and the opportunity it presents to help improve and extend warehouse operations with innovation and productivity. Who should attend: Anyone interested in increasing the productivity of their warehouse workers.
Royston Phua
Royston is the Vertical Practice Lead for Asia Pacific Supply Chains with Zebra Technologies, where he is responsible for collaborating with businesses that have dynamic and complex supply chains to identify supply chain digitization opportunities that promote visibility, transparency, accountability and resultant savings.
REGISTER NOW James Reilly James is Territory Manager ANZ and Japan for Ivanti Wavelink. He is an experienced IT professional within the supply chain industry specialising in mobile computing, managed service and solution sales. Having spent over 30 years across multiple roles and verticals within the industry and working with numerous vendors. Registrations close on 31 August 2020
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SCLAA Newsletter August 2020
New SCLAA Member - Brian Chikwava Why did you join the SCLAA? What benefits do you believe the SCLAA offers all their members? I am a full-time Ph.D. student at a top Australian University, focusing on researching on Supply chain management and logistics. I decided to join the SCLAA to acquire a better understanding of the supply chain management. I have worked in the industry for over 20 years in different countries that include Zimbabwe, South Africa, Saudi Arabia, and Australia, I feel I have acquired in-depth practical industry knowledge that I would need to share and exchange with colleagues, and SCLAA is the best platform. SCLAA is a well Australian recognized resource to both academicians & practitioners, It is an essential association as it provides opportunities for attending, networking & participating in a diverse range of events that it organizes, giving an excellent much-needed opportunity to shape the future and to be ahead of the games in the market. As uncertainties continue Brian Chikwava to swing between extremes particularly under this unprecedented COVID 19 pandemic era, it is critical to build strong and enduring relationships with like-minded professionals and contiously receive the most up to date and significant industry. I therefore, need to improve and develop my skills and have complimentary access to the MHD supply chain solutions.
How long have you been in the industry? What are your areas of expertise? Have over 20 Years working experience in supply chain and ligistics experience and my expertise incude the following: Contract management Supply chain mapping and risk mitigations Shipping and freight Accredited INCOTERMS trainer International Trade and Logistics I am an author of a book Titled: Sustaining Contractual Business: An Exploration of the New Revised International Commercial Terms 2010� (2012)
What is current job role and what are your responsibilities? I am a full time Ph.D Reserach student at Victoria University currently based in Western Australia. My Current PhD Research Title : Supply Chain Disruption from Natural Calamities: Exploring Mitigating Strategies and contingency plans -A case study of Australia SMEs.
Call for Submissions NOW OPEN
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SCLAA Newsletter August 2020
SCLAA WEBINAR The critical importance of MENTORSHIP in navigating your way through the Australian Supply Chain & Logistics Industry Thursday, 24 September 2020 A webinar about the benefits of mentorship, the best ways to find, keep & maintain a good mentor, and how to be a good mentee. Date: Thursday, 24 September 2020 Time: 12noon to 1.00pm (AEST) Cost: No Charge
REGISTER NOW
Kyle Rogers, SCLAA VIC/TAS Director, will speak and provide his view from someone who has had great mentors on his career and life journey. Kyle will describe the positive impact mentor’s have had on his career to date and why they have inspired him to keep learning. Who should attend: Anyone in Supply Chain who would like to know more about mentoring and how it could benefit their organisation and equip their people to be their best. Kyle is passionate about the Supply Chain industry as a whole with an emphasis on developing people to work alongside technology & automation to improve the supply chain of tomorrow. Kyle is also the current State Director for VIC/TAS for the Supply Chain & Logistics Association of Australia (SCLAA). He looks forward to speaking in this upcoming webinar. Kyle Rogers
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SCLAA Newsletter August 2020
Registrations close: 23 September 2020