19-08 SCLAA Newsletter

SCLAA NEWSLETTER

August 2019

August 2019

p: 1300 364 160

e: secretary@sclaa.com.au

w: sclaa.com.au

IN THIS ISSUE: • SCLAA Trade Visit to China • ASCL Awards - Submissions close 6 September.

• 59th ASCL Awards Gala Dinner

• Straight Talking - David Doherty • Localz opens in LA • A Fast Delivery Future Submissions Close: 6 September ASCL Awards Gala Dinner: 22 November 2019 Early Bird registration open

Successful Trade Visit to China

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SCLAA Newsletter June 2019

SCLAA National Chairman - Amanda O'Brien

Amanda O'Brien is the Chairman of the SCLAA. Amanda is a Transport & Logistics Professional and the CEO and Managing Director of Australian Worldwide Logistics Pty Ltd trading as Xtreme Freight with head office based in Melbourne.

SCLAA Trade Visit to China The SCLAA has just completed a very successful trade mission to China. Back in November 2018 we were delighted to be the first Association to enter into a significant Memorandum of Understanding with The Australasian International Trade Association (AITA) with the implementation of the “Belt and Road Australia-China Supply Chain and Logistics Alliance”.

Given the recent media coverage and poor assessment of what these alliances mean to the wider business community it has never been more important than it is now to forge closer partnerships with our number one trading partner China.

The Alliance will serve its members and facilitate Australia and supply chain and logistics development and cooperation. This will include a wide range of services including conferences, exhibitions, business consultation, overseas visits, training programs and will enhance communication amongst alliance members including functional government departments, industrial associations, institutions and corporate enterprises.

In China the SCLAA, with AITA, also signed additional significant MOU’s with other peak bodies including the Tianjin Transportation and Logistics Association and the TCEA (Tianjin Cross border E-commerce Association) as well as many others where an Alliance of partners will foster the development of knowledge across borders and increase potential trade with business’ in Australia.

There were significant meetings with the Hebei Federation of Industry and Commerce, the Tianjin Trade Promotion Council and a conference at Cangzhou Municipal Government as well as significant discussions were held with the Guangzhou Port Authorities and the Zhanjiang Government. A comprehensive briefing pack will be available to all SCLAA members in the coming weeks. It is significant to note that China is to top 50% of global GDP by 2040 and drive 40% of the world’s consumption.

A statistic too hard to ignore is that the Guangzhou port handles 15 million TEU’s per year as opposed to our biggest Port; Port of Melbourne that handles 2.5 million TEU’s and may reach capacity in the next 20 to 30 years. Significant development is continuing in the Guangzhou Port with an extended logistics park facility that covers over 340,000 square metres and will greatly enhance the port’s oceanrail transportation capability, will have a positive impact on the port’s container throughput and will be operational by 2020. There is significant development and growth in the cruise ship industry and the ports, that will greatly enhance tourism, and will start to receive cruise ships in November of this year. Perhaps in Australia we can see some infrastructure development in our ports taking shape and much needed rail projects commencing.

Guangzhou Port

Left to Right: Mr Liping Zhang (General Manager, Department of International Relations and Cooperation), Ms Sue Tomic (Treasurer SCLAA), Michael Guo (CEO of AITA), Mr Lei Biao, (Vice Director of the United Front Work Department of Guangdong Party Committee and Party Secretary of Guangdong Federation of Industry and Commerce), Ms Amanda O'Brien (Chairman SCLAA), Ms Zhang Hua, (Vice Chairlady of Guangdong Federation of Industry and Commerce), and Mr Don Nardella.

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SCLAA Newsletter June 2019

The tour and meeting with officials in Huanghua Port will undoubtedly give the SCLAA a solid platform to promote collaboration with Australian industry. The Port is expanding rapidly in size and in the functional orientations of bonded processing. The comprehensive free trade zone of Huanghua Port is located in Cangzhou Bohai, a new area of Hebei abutting Huanghua Port. By means of attracting domestic and foreign manufacturers and trade circulation, enterprises will form a fully equipped logistics infrastructure platform. The Huanghua Port is not only the most convenient and rapidly transported port in mid and west of China, there are plans to

build an additional 209 berths. They have built 200,000 tons of deep-water shipping lanes and Internationally they have built the shortest Eurasia artery between Huanghua Port and Rotterdam in the Netherlands so the Huanghua Port is now called the new artery bridgehead of Eurasia.

SCLAA also met with Bureau Heads of Tianjin Airport Economic Area where multiple national strategic opportunities are available. The Tianjin Airport Economic Area Committee manages the areas which are part of the Tianjin Port Free Trade Zone, the Tianjin Airport Economic Area and the Harbour Economic Zone. Total management area is 284 km with the Tianjin Port Free Trade Zone 6.2 km, the Tianjin Airport economic area 81.2 km and the Harbour economic zone 200km. Tianjin is one of the 4 cities that report directly to the Central Government and are the centre of economic growth in Northern China.

More than 150 Fortune 500 companies invest here and over 30,000 enterprises are registered in TAEA. So far more than 1700 enterprises are registered in Tianjin Aviation Logistics Park. They include Tianjin Airlines, DHL, FedEx, TNT, COSCO, SINOTRANS and SF Express just to name a few.

Meeting with Senior TAEA Board and Officials

In Beijing the Welcome Banquet in Honour of the SCLAA and AITA Trade delegation was held with the attendees including Key Chinese Central Governments and NGOs. The dinner was aimed at inviting more key organisations to join the alliance and provide networking opportunities for interested parties from Australia, New Zealand and China in logistics, trade and beyond. Making a key note address, it was with great pride that the SCLAA presented certification to new joiners of the alliance including the China Communication & Transportation Association, the China Vegetable Marketing Association International Exchange and Cooperation Committee and The Chartered Institute of Logistics and Transport, China.

The SCLAA and its delegates also met with the Australian Trade and Investment Commission in Guangzhou China The SCLAA delegation and AITA were delighted to meet with Mr Paul Sanda, Deputy Consul-General (Commercial) Senior Trade Commissioner; Mr Chris Halford, Deputy Consul-General; and Mr Geoff Matthews Consul (Political/ 3

SCLAA Newsletter June 2019

Trade Alliance Banquet, Beijing

Economic) from the Australian Government to discuss issues concerning the Australian business community and, more importantly, the opportunities given the current economic climate and critically important trade relationship between China and Australia.

Left to Right: Mr Geoff Matthews Consul (Political/Economic), Mr Don Nardella, Mr Michael Guo (CEO of AITA) Mr Chris Halford (Deputy Consul-General), Mr Paul Sanda (Deputy Consul-General (Commercial) Senior Trade Commissioner, Ms Amanda O'Brien (Chairman SCLAA), Ms Sue Tomic (Treasurer SCLAA)

An Information and Briefing Pack on the trade visit will be made available to our members and will include information on opportunities that have become possible due to the alliances we have forged with our largest trading partner.

It is also timely to remind anyone who would like to nominate or be nominated for the prestigious 59th Australian Supply Chain & Logistics Awards, that nominations close on 6 September. A number of international delegations will be attending the Awards on Friday 22nd November and this will provide valuable networking opportunities. Information on the Categories and Criteria (https://sclaa.com.au/ awards/) as well as the Awards Gala Dinner (http://bit.ly/ ASCLAGalaDinner) are linked here.

Amanda O'Brien SCLAA Chairman

David Doherty OAM is a past President and Life Member of the SCLAA and a highly regarded logistician. Send your Straight Talk feedback and comments to davdoh1@optusnet.com.au

Straight Talking - David Doherty OAM Will Supply Chain Management and established Supply Chain strategies and practices endure through the next decade?

Disruptions from Technology, transforming customer preferences and expectations, global insecurities and associated risks, changing regulatory stipulations, and such, are challenging us frequently now.

These things have a dramatic impact on Supply Chain and Logistics practice.

As a consequence, it is essential for educators and trainers to be innovative and future focused in providing relevant courses. I doubt the educational institutions are meeting the needs of the next generation.

It is easy to be critical but difficult to offer practicable cost- effective solutions.

The profession needs to stand tall now to collectively ensure we develop and maintain a genuine future for Supply Chain Professionals and Practitioners.

Australia will be a beneficiary!

Winston Churchill: “A pessimist sees difficulty in every opportunity, an optimist sees opportunity in every difficulty” I read recently in Harvard Business Review an interesting assessment of the break down in trust. In Australia we have seen continuing examples of the serious decline in community trust of business corporations and governments. The Royal Commission into Banks seemingly brought devastating scenarios in ethical and moral behaviour that has caused significant collapse of trust in some financial institutions.

Best practice Supply Chains rely on trust between partners, including suppliers and customers, to generate the expected value improvements.

In my experience internal silos still survive. Nearly always they survive because the environment 4

SCLAA Newsletter June 2019

does not exude trust. External collaborations cannot be effective if the internal collaborations are not productive and permanent. By the way, I am not just talking about trusting someone else, the most important element is to be trustworthy yourself.

My betting is nearly all of us could do some restorative work in becoming a trusted partner.

definitions. CSCMP (USA) probably has the most used one although other respected associations and institutions have others.

I was first compellingly drawn to Supply Chain for its promise to generate additional value through new forms of partnerships focusing on the whole value chain from point of origin to point of use. In this decade we have even learned to collaborate with competitors where value can be generated. In my time at RMIT we developed the term “Collabotition”. Collaborate where you can and compete where you have to!

(With apologies to deBono and his term “Coopetition”).

Winston Churchill: “I would rather argue with a hundred idiots than have one agree with me!”.

Winston Churchill: “However beautiful the strategy you should occasionally look at the results”.

I was asked once by a Masters Student in question time after a presentation, “What is the one thing you would recommend I do to build my success in Supply Chain” That is a very good question. Naturally I gave the questioner two answers.

1. Ensure you adopt a whole of business approach to building Supply Chain Strategies and Systems. Supply Chain Strategies must be diligently aligned with company goals and strategies.

2. Focus always on the end user external customer. Toyota made an art form of customer focussed Supply Chain.

I could have given several more. I wonder what our Members in SCLAA would say?

I have had an ongoing passion about finding a generally agreed effective and enduring definition of Supply Chain.

There are a myriad number of differing

After more than four decades the Australian SC Profession should have created and implemented a “generally agreed” definition. A generally accepted “Common Body of Knowledge” would also be very useful.

The future of Supply Chain depends on aligning the lessons of the past and present with the emerging needs of the future. Can we create an environment where passionate people can gain stable and value generating employment?

The Profession has a responsibility.

Do whatever is necessary to ensure future generations of Supply Chain Professionals and Practitioners prosper and deliver benefit for Australia.

If you don’t have a Mentor, then go and get one. If you aren’t a Mentor, then go and be one! (“Management of the Absurd” --Book.)

Winston Churchill: Diplomacy is the art of telling people to go to hell in such a way that they ask for directions”.

Social Media is not a substitute for genuine communications between people. Resume face to face contact as your primary means of communications.

Similarly, don’t become a slave to APPS. They are useful but use them wisely with a purpose.

The eminent SCLAA National Awards are coming up in November. Take the time to make a nomination for a worthy contender.

Namaste David Doherty OAM davdoh1@optusnet.com.au

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SCLAA Newsletter June 2019

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SCLAA Newsletter June 2019

You are invited to the 59th Annual Australian Supply Chain & Logistics Awards Gala Dinner

2019

These prestigious National Awards, presented by the SCLAA, have been running for 59 years making them the most sought after, recognised and influential awards across the Supply Chain, Logistics and Transport industries.

Date: Friday, 22 November 2019 Time: 6.00 pm (for pre-dinner drinks) to 12 midnight Venue: The Grand Ballroom, Luna Park, Sydney Dress: Ladies - Cocktail Gentlemen - Lounge Suit

Early Bird Registration (to 11 October 2019): Individual tickets $ 190 inc GST Table of 10 $1,750 inc GST Registration (12 October to 15 November): Individual tickets $ 220 inc GST Table of 10 $1,950 inc GST

View the 2018 Awards highlights

Book Online Now

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PH: 1300 364 160 7

SCLAA Newsletter June 2019

secretary@sclaa.com.au

www.sclaa.com.au/awards

A Faster Delivery Future How transportation and logistics providers are adjusting to the speed of e-commerce.

The convenience of e-commerce raises delivery speed expectations.

Faster, more personalised delivery is expected in today’s e-commerce-driven economy. To explore how transport and logistics companies are adjusting to the speed of e-commerce, Zebra Technologies recently commissioned a global survey of approximately 500 executives, identified by three respondent segments: Innovators, Early Adopters and Late Adopters. The segments are based on current and future investment levels in omnichannel-level logistics that correlate to current and anticipated sales growth. Overall, logistics and delivery service providers that are adapting by overhauling their workflows with technology upgrades are enjoying substantial sales growth and expect to sustain it.

The convenience of e-commerce raises delivery speed expectations The popularity of e-commerce is growing and making profound impacts on consumers’ delivery expectations.

While consumers increasingly demand the convenience of ordering merchandise with a mouse click or screen tap from any location, they’re not willing to sacrifice much, if any, of the typical merchandise possession immediacy of in-store shopping. So efficient delivery is taking on greater importance. Next or same-day delivery is the speed 66% of respondents want and 67% are willing to pay more for it.

Preparing operations for same-day delivery Innovators plan to invest in disruptive emerging technologies that will increase delivery efficiency. They’re embracing new delivery scenarios that provide consumers with greater convenience, and they’re taking the lead in accommodating same-day delivery. For example, 97% of Innovators plan to use new automated transportation technologies and collaborative methods to move goods and boost delivery efficiency. Because of lower perdelivery costs, less rerouting and customer preferences, more than one third of Innovators (36%) currently use drones, compared with 17% of Early Adopters and 8% of Late Adopters. Autonomous ground vehicles (AGVs)

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SCLAA Newsletter June 2019

are another popular emerging delivery technology that reduce rerouting, increase speed and lower per-delivery costs. Fifty-six percent of Innovators currently use them vs. 34% of Early Adopters and 20% of Late Adopters.

First priority: building a solid data-powered logistics foundation While many logistics and delivery services providers are investing in these disruptive technologies, technology alone won’t meet the needs of today’s shopper, whose preferences are largely driven by the convenience of e-commerce. The first step to improving delivery services holistically is building a solid foundation for capturing data on goods, assets, processes and people. Data and analysis enable more dynamic decision making, which is necessary in an increasingly competitive and complex delivery environment.

The right place for a data-powered foundation is at the front line or “edge” of the enterprise. Top-down management cannot effectively handle the complexity and speed of the on-demand economy. Enterprise mobile devices enable front-line workers to capture critical data when they handle goods at or near customer or business partner transactions—when receiving or loading shipments, or at the point of sale, for example. Workers empowered with edge foundation technology can then make informed, data-driven business decisions and maximise impacts on operational efficiency.

To not only survive but create sustainable competitive advantages, delivery providers must develop a strategy for capturing data from goods and assets while empowering their workers with actionable information to make optimal real-time business decisions at the edge of the enterprise. Later, emerging technologies can add more robust analytical capabilities, and more fulfilment and delivery speed to the operation.

Discover how transportation and logistics providers are adjusting to the speed of e-commerce by reading Zebra’s new whitepaper here.

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SCLAA Newsletter June 2019

2019

Submissions close on Friday, 6 September 2019 2019 AWARD CATEGORIES Information Technology & Management Award Inaugural Award 1994 . Dedicated to the late Len Smith FAIMM.

Training, Education & Development Award Inaugural Award 2002. Dedicated to the late Professor Peter Gilmour.

Supply Chain Management Award Inaugural Award 1984. Dedicated to Doug Beattie.

International Supply Chain Award Inaugural Award 2016.

Environmental Excellence Award Inaugural Award 1966. Dedicated to Mr Ken Pike.

Industry Excellence Award

Inaugural Award 1987. Dedicated to Mike Munns, FAIMM.

Future Leaders Award Inaugural Award 2009. Dedicated to Vince Aisthorpe.

Online Submission Form Finalists to be announced: 2 October 2019

Winners to be announced: 22 November 2019, ASCL Awards Gala Dinner, Luna Park , Sydney CLICK HERE to view highlights of the 2018 Awards.

1300 364 160 10

SCLAA Newsletter June 2019

secretary@sclaa.com.au

www.sclaa.com.au

2019

2019 ASCL Award Categories ASCL Industry Excellence Award

ASCL Future Leaders Award

This Award recognises and acknowledges outstanding achievements and contribution by an individual currently engaged across the supply chain industry. Persons nominated for this most prestigious award will be leaders and will have made significant change to the way a supply chain is managed and improved either academically, physically or technologically. Originally awarded in 1987 and dedicated to Mike Munns, FAIMM, this award remains a cornerstone of SCLAA’s commitment to recognising and promoting the importance of the supply chain industry and its people to continuously improving organisational strength and growth.

The purpose of this award is to provide incentive and recognition to young supply chain professionals who are both currently working in and wish to continue their career path. Nominees for this award should be able to demonstrate their passion and commitment to taking the supply chain toward tomorrow. The SCLAA wishes to showcase finalists and provide impetus to continue to attract the brightest to the industry. First awarded in 2009 and dedicated to Vince Aisthorpe.

Criteria Any person nominated with demonstrable achievement that has provided change, improvement, education, support, development, implementation or significant results that has bettered their own or general supply chains. Limited to Australian citizens working technologically, academically or physically across the supply chain industry. The judges will look at the sustainability and national and/or international implications of the demonstrated achievements.

ASCL Supply Chain Management Award Supply Chain Management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer.

This award recognises an organisation that can demonstrate significant achievement within a section or across their entire supply chain. Nominees should be able to clearly state the design and achieved results of the project or process that was envisaged and then implemented. The trophy was first awarded in 1984 and is dedicated to Doug Beattie.

Criteria: The criteria for this award is not limited by industry as all industries have a supply chain. Manufacturers, distributors, wholesalers, retailers, and materials or resource service industries can and do play a vital role in supply chain deliverables.

SHOULD ANY PERSON HAVE ANY ENQUIRES, REQUIRE ASSISTANCE OR FURTHER INFORMATION, CONTACT 1300 364 160 / secretary@sclaa.com.au

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SCLAA Newsletter June 2019

Criteria: Any person under the age of 30 that has shown proven committeemen to learn and gain knowledge and has applied their achieved skills to deliver improvements within their supply chain field. Particular attention will be given by the judges where nominees have been encouraged and able to use new techniques, technology or developed new processes.

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2019

2019 ASCL Award Categories ASCL Information Technology and Management Award Information remains the most important requirement of any supply chain. Information technology is where the majority of supply chain improvements has been made. Nominees for this award will demonstrate where their use of existing or new technology has provided significant improvements to their management of information and/or their supply chain processes. The trophy was first awarded in 1994 and is dedicated to the late Len Smith FAIMM.

Criteria The judges will be looking for nominees that can provide reasonable detail in the determined area where the technology was correctly applied and what - if any - obstacles were discovered and how they were overcome to achieve the information improvement. The technology can be physical, logical, or cloud based applications and the technology is not limited to just pure information although it is expected that information of some sort would be a beneficiary.

ASCL International Supply Chain Award Recognising that Supply Chains know no boundaries, the ASCLA International Supply Chain Award is given to a Company, Association or an Individual that may operate internationally and are able demonstrate their capability, commitment and achievements across any spectrum of the sciences, practices, disciplines or efforts to promote and improve the knowledge and acceptance of the importance of the supply chain

Criteria The issue of this award is not determined from any specific or objective criteria. It is determined to provide evidence, publicity and reciprocity against achieving closer relationships and increased recognition of the supply chain as a global industry.

Judging will be limited to 3 judges, not necessarily drawn from the standard judging panel but drawn from persons considered suitable and capable of determining a fitting recipient.

ASCL Training, Education & Development Award

The ASCL Environmental Excellence Award recognises corporate leadership contributing to the solution of environmental sustainability within our industry through performance and action. The trophy was first awarded in 1966 and is dedicated to Mr Ken Pike.

Training, education and development remains a vital part of allowing knowledge to be utilised for new ideas and supply chain improvements to be discovered and then implemented This award will be presented to a company that can best demonstrate their committeemen, application and results of providing training, education and development of their people.

The trophy was first awarded in 2002 and is dedicated to the late Professor Peter Gilmour.

Criteria

Criteria

The development or delivery of a service or initiative that significantly contributes to the solution of sustainability through a reduction in energy, materials and or natural resources.

Describe the application and applicability to the industry thereby promoting best practice. Describe how the initiative has raised the level of awareness of the environment and sustainability within the organisation.

Any company nominated for this award must be directly involved within the supply chain industry. The demonstrated development, training and education of person or persons employed by the nominated company is a mandatory requirement to be considered for this award. The judges will pay particular attention to where the supplied training, education and development has led to improvements achieved for both the company and the individual.

ASCL Environmental Excellence Award

To make your online submission, click here SHOULD ANY PERSON HAVE ANY ENQUIRES, REQUIRE ASSISTANCE OR FURTHER INFORMATION, PLEASE CONTACT THE SCLAA NATIONAL SECRETARIAT. 1300 364 160 / secretary@sclaa.com.au

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SCLAA Newsletter June 2019

Localz opens in LA G’Day LA - Australian Start Up Localz opens its doors in Culver City Localz, the software business helping large organizations transform the day of service, has chosen to join Amazon, Apple and Google and open its first US office in the rapidly expanding tech ecosystem of Culver City.

“The California tech scene fits comfortably with Localz culture, in particular our focus on diverse thinking and our passion for driving rapid innovation” Wise added. “We’ll be growing our commercial team and hub here in Culver City with a view to opening an East Coast hub in 2020.”

Localz began operations in 2013 and the development team are headquartered in Melbourne. Its operational platform enables real-time tracking of the service technician, accurate ETAs and simple two-way communication. Localz “On my way” messaging increases customer satisfaction and improves first time access rates, resulting in massive cost savings for the companies who deploy it.

Localz takes the communication complexity out of delivering field services, providing businesses with mobile workforce solutions to deliver a frictionless last mile customer experience. ‘Uberized’ consumers demand real-time transparency and control. The Localz operational platform enables real-time tracking of the service technician, accurate ETAs and two-way communication. Localz “on my way” messaging increases customer satisfaction and first time access rates. Our field operatives app is popular with our users developed with them to make their daily jobs easier and more efficient. The Localz platform is being used by the RAC, DPD, OVO Energy, Autoglass, Safelite, Woolworths and British Gas. Contact: Alex Wise - Regional Vice President + 1 415.828.8369 www.localz.com

“This is a huge milestone for us,” Tim Andrew CEO / cofounder said. “With a rapidly growing customer base in the US, we needed to establish a physical presence. We have clients located on both coasts and also in the midwest. We were attracted to the growing pool of tech talent in LA and it’s good domestic and international transport links.We believe that the field tech ecosystem in the US is facing increasing challenges in meeting rising consumer expectations while also seeking to make operations more efficient. We’re here to help companies thrive, not just survive on the Day of Service.”

https://youtu.be/A8PQttn15wI

“Localz makes it extremely easy to see real-time activity in the field, communicate and react with multiple stakeholders. The solution is resonating with Field Service companies who want to elevate their customer experience” says Alex Wise Regional Vice President of Sales for Localz.

From left to right: Noah, Nathan, Luis, Phil and Alex

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SCLAA Newsletter June 2019

WA Division

Brian Lynn - WA State President In the last two months the SCLAA WA has been By the time that you read this SCLAA members will have busy organising local events and promoting been invited to another event in late August at Michael Page. Steven Murdoch, Supply Chain Manager, Advanced national ones.

Continuing our strong local relationship with ASCI, by the time of publication two cobranded events will have been held in August.

The early August event saw Lindsey Gallacher from Deloitte, a leading industry expert on Blockchain, present to an early morning gathering of West Australian Supply Chain professionals at Michael Page’s offices. Lindsey, with a background ranging from the British Armed Forces to the global resources sector ably explained in layman’s terms the potential benefits of Blockchain to the Supply Chain and Logistics industry, and how it is already being adopted in the worlds of banking and Bitcoin trading! The variety of follow up questions was a measure of the success of the event.

Breaking Technology is speaking over breakfast about Supply Chain Management within an Small to Medium Enterprise. Steve is well qualified to speak on this subject having spent more than thirty years working in the sector in Western Australia.

In the pipeline for the remainder of 2019 are further cobranded events, site visits and gatherings at ECU and Curtin University. In addition, in October, the Peter Smith Memorial Golf Day a highlight of the WA logistical calendar will take place at Kwinana. This is a great opportunity to test your golfing prowess and network with fellow professionals in a relaxed setting . As well as registering to play, some opportunities are still available for you to promote your organisation through sponsorship of the event.

Watch out for event publicity through the normal channels.

You’re also very welcome to get involved with the SCLAA as a committee member. Contact wa@sclaa.com.au if you’re interested.

Brian Lynn WA State President wa@sclaa.com.au

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SCLAA Newsletter June 2019

20th Annual SCLAA WA Peter Smith Memorial Golf Day 25 OCTOBER 2019

KWIWANA GOLF CLUB REGISTRATIONS NOW OPEN Registrations are now open for the 20th SCLAA Peter Smith Memorial Golf Day. The event will be a 4 ball Ambrose competition held at the Kwinana Golf Club in Canning Vale on Friday 25th October 2019.

A hidden gem, the Kwinana Golf Course boasts an outstandingly presented course, astonishing in its condition, boasting natural beauty and prolific bird life, Kwinana Golf Club has a fantastic reputation for its greens; expertly maintained by our course Superintendent and his staff, they are always in excellent condition and run true.

We have a limited number of motorised carts so this year so we have additional registration options. The price is for a team of 4 players and includes Complimentary Range Balls for use on the driving range, the round of 18 holes of golf, A lunch pack along with drinks carts on the course whilst play is under way. Following the round there will be beverages and a gourmet BBQ available prior to the awards being presented. Shower and Change room Facilities are available.

This day out of the office promises to be full of fun and is a great way to reward your employees, entertain your key clients and have a great day of golf. Mobile scoring and a live leader will again be used on players own mobile devices.

Players can also view hole playing tips, competition holes as well as sponsor logos as they play each hole.

As everyone who has participated before knows it is an event not to be missed.

A limited number of hire clubs are available from the pro shop, first in best dressed. Please contact the Kwinana Golf Club Pro Shop directly to reserve a set.

The event will also be raising funds for MNDWA. Over the past 19 years we have raised more than $100,000 for charities.

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SCLAA Newsletter June 2019

Queesland Division Mark Healing - QLD State President Brad Jeavons conducted a presentation on supply chains with-in the circular economy on Wednesday the 19th of June.

During the presentation, he discussed what the circular economy is and how the two parts (environmental and economic) can work in synergy for greater outcomes of various levels in the workplace, organisations, regional and the country. Many companies were detailed their lean and green journey (e.g Perfect Potion and Mecca brands) coupled with future trends and constraints.

Examples were provided on non-value processes and the distribution network for some metal products.

Brad made several key points on various models for change, however he summarized that we/you make the ultimate decision i.e. what we buy, from which company, which political party, etc. Our decision to buy from a particular supplier impacts on demand, therefore manufacturing/production levels which flows through the whole supply chains of many vendors and competitors in the market.

SCLAA appreciates the great work by Brad and Griffith University for this informative session.

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SCLAA Newsletter June 2019

Another series of successful Networking events were at The Glen Hotel and the Bavarian CBD. Great to catch up and discuss Supply Chain issues as well as socialise with some friendly faces.

Mark Healing QLD State President qld@sclaa.com.au

SCLAA QLD Networking Drinks and Trivia Night Tuesday, 17 September 2019

Come join SCLAA Qld members and colleagues for drinks followed by a night of Trivia at The Glen Hotel.

The first drink is on us.

Date:

Tuesday, 17 September 2019

Venue: The Glen Hotel 24 Gaskell Street, Eight Mile Plains Time:

Drinks to start at 6:00pm Trivia registration from 6.45pm Trivia: 7.00pm to 8.30pm

Cost:

SCLAA Members - No charge Non Members - $30.00

REGISTER NOW

15 mins from the Brisbane CBD. On site parking available.

Trivia is not about being the smartest person in the room, though most Logisticians are quite smart! The night is about having fun where you can socialise with fellow SCLAA members and colleagues, answering questions, whilst eating and drinking.

Who knows, you might just learn some fun facts and win prizes. No minimum or maximum for team sizes. Trivia registration commences at 6:45 pm.

Get a group together and join us for an awesome night of great food, drinks, and trivia, run

by The Glen hotel.

Registrations close Friday, 13 September 2019

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SCLAA Newsletter June 2019

NSW Division Qld Division Cathy-Anne Jones - NSW State President Wow! Is it that time of year already?

Industry representation and alliances

Getting excited about our Annual National Supply Chain and Logistics Awards in November! – if you haven’t already submitted nominations or booked your tickets you better get a shuffle-on…looks like its going to be bigger than last year and last year was such a great night.

We have a busy schedule and several events before the end of the year so read on to see what we have been doing and what we have planned.

Supply Chain Skills Shortage – A National Crisis was a hugely successful event co-hosted with Kelly Services at their Western Sydney Centre of Excellence.

Thank you to Kelly Services and guest speakers: James Christopherson – Bendelta as our great MC who set the tone for the event with some great industry statistics.

Philip Haddad – Ex COO – Booktopia - Phil shared his experience staffing and managing an on demand workforce in a talent short market.

Richard Savoie – Director - Staybil Workforce discussed rapid developments in Artificial Intelligence creating efficiencies and cost effective solutions to meet customer demands.

Kurt Gillam - Deputy Country General Manager at Kelly Services Australia – Kurt discussed how Kelly Services can assist local employers and showcased the Centre of Excellence.

SCLAA representative and over 100 other industry professionals attended Logistics Bureau’s “33 Sins” event in Sydney. Great to catch up with Rob O’Byrne and the team and be involved with practical and incredibly useful breakout groups around strategy, warehouse design, inventory management, S&OP and a number of other topics.

Rob O’Bryne and Cathy-Anne Jones

Upcoming events to keep an eye out for: Slotting in the Age of Automation – 4th September – Breakfast Seminar - do not miss if you have an interest in streamlining your warehouse efficiencies or are looking at ways to improve your stats without a major investment in Automation. Special guests FuzzyLogX and Slot3D and kindly hosted by BDynamic Logistics at Kemps Creek.

Webinar – Creating your best ever resume – Wed 11th September 11:30 am or 6:30pm SCLAA special event following on from the Skills Crisis event and aimed at individuals – suitable for all levels of career and professional advice to give you the competitive edge if moving companies or advancing your SC&L career. Tips, rules, ideas and some fun thrown in.

Presenter: Tom Hannemann - Tom has been helping people advance their careers since 1993 by developing their resumes into documents that enable them to succeed in competitive job markets.

Richard Savoie, Kurt Gillam, Phillip Haddad, James Christopherson

Actron Air site tour – Wednesday 18th September – limited places for this one and a great opportunity to observe a real Aussie manufacturing success story. Keep an eye out for the flyer coming soon.

Our NSW committee is keen to hear from members regarding any topic or event that you would like us to run. We are also open to new members to the NSW committee if you would like to assist us in growing our presence or helping with events.

A really fun and interactive night offering food for thought for the future and some great networking opportunities.

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SCLAA Newsletter June 2019

Cathy-Anne Jones, NSW State President 0414 535 323 / nsw@sclaa.com.au

SCLAA NSW Breakfast Seminar Slotting in the age of Automation Wednesday, 4 September 2019 Interactive breakfast seminar looking at achieving maximum productivity in the Warehouse through slotting without the capital investment requirements of Automated Systems.

Date:

Wednesday, 4 September 2019

Venue: B Dynamic Logistics – BDL 1 Aristida Close, Kemps Creek.

Time: 08:00am - 10:00am Cost: SCLAA Members - No charge Non Members - $30.00

In conjunction with Fuzzy LogX and US Based Slot 3D, SCLAA is pleased to offer an informative breakfast seminar covering the following topics in an interactive format: - The current state of Automated Warehousing - Warehouse Slotting Software features and technology - An interactive demonstration of 3D Slotting

REGISTER NOW

We will be joined by Eric Somheil a seasoned warehousing slotting engineer who will be available for questions after the seminar.

After attending this event you can expect to increase your understanding of Automated Systems as well as how to get Automation-like productivity gains through slotting.

Presenter: Eric Somheil Eric Somheil is the Vice President of Engineering Services for Slot3D. He works with Distribution teams to reduce their direct labor costs worldwide.

Eric knows that familiarity breeds complacency and the Entrepreneurial spirit is alive in Slot3D. Using advanced Algorithms, world class displays, and introducing Artificial Machine learning, his team is changing the slotting experience.

Eric Somheil has worked for 25 Years as DC Manager, Staff Engineer and Technology Manager for Supervalu, Safeway, Penske and XPO. He has run over 60 DCs in his career.

He is also a certified MSD Engineer and Green Belt in Lean - 6Sigma

Registrations close on Friday, 30 August 2019 19

SCLAA Newsletter June 2019

VIC/TAS Division

Kyle Rogers - VIC/TAS State President • Site Tour – TBC, Mid September

A happy New Financial Year from SCLAA VIC /TAS. We have passed the Winter solstice and not only do we have longer days to look forward to, we have some exciting new events on the way for our Victorian Supply Chain professionals.

We kicked off the mentor program in late June with much enthusiasm and support. We heard thoughts on mentorship from guest speaker Conor O’Malley, were introduced to the mentors for this year and were treated to some real virtual reality use cases for Supply Chain training from Bondi Labs.

• Breakfast Series #5 – Warehouses of Tomorrow, TBC

Highlights This Issue SCLAA VIC/TAS Mentor Program Launch 27th June 2019 We all carry the seeds of greatness within us, but we need an image as a point of focus in order that they may sprout - Epictetus (Greek Stoic philosopher)

We had an incredible turnout for our breakfast event at the end of July. The insightful discussion from Marie Varrasso covered the importance of Supply Chain strategy and why it needs to align with Business Strategy.

As always, we welcome member feedback and any suggestions for future events. If you want to develop your Supply Chain network and get involved in our fun and awesome committee, come join us and get in touch at vic@sclaa.com.au Kyle Rogers VIC/TAS State President

What’s next?

VIC/TAS SCLAA are continuing to provide fascinating and thought provoking opportunities for Supply Chain professionals. Watch the SCLAA Calendar and your inbox for more information on the following: • Women in Logistics – August 31st • Thought Leadership #3 – Automation and AI, 7th September 20

SCLAA Newsletter June 2019

The annual SCLAA VIC mentoring launch was one of the warmest events I have attended so far with the SCLAA. It was inspiring to see a group of individuals ready to learn and develop. It was also wonderful to see dedicated professionals take the time to guide and share their experiences with Australia's future supply chain and logistics leaders. One mentor expressed the value of the mentor and mentee experience as an exchange of learning - “an opportunity for me to share my experiences but to also learn from my mentee.”

VIC/TAS Mentoring Program

The evening began with a networking event between mentors, mentees and other SCLAA members who came to support the evening. Ryan Raquel launched the meeting outlining the mentor program.

We were then fortunate to hear from a former SCLAA leader and speaker Conor O'Malley. The talk went through the importance of governance, the responsibility involved in a mentoring program and how critical it is to be present, to be an active listener and to co-create an outcome for the program to become a success. Mr. O’Malley set the scene with a useful thought experiment of a good and bad work environment. SCLAA members

shared examples of their experience between those they found supportive vs those that produced a toxic work environment. We then talked through the difference between coaching, where you ask for advice, vs a mentor, who shows from their experience.

Between conversations, we had Bondi Labs, a tech company that allowed participants to experience augmented and virtual reality for Supply Chain training.

The evening concluded with mentor and mentees going into their groups to start the conversations of how they wanted to proceed together on their journey.

An outstanding evening all up. An applause to all those who aided in the evening especially our committee members Ryan Raquel, Devan Maniam, Amani Jaha, Rakesh Bandipelli, Marcela Tellegen , Kyle Rogers and Daks Gunaratne.

Jake Lazarus & Devan

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SCLAA Newsletter June 2019

VIC/TAS Division The Importance of Supply Chain Strategy and Why it Needs to Align with Business Strategy. 31st July 2019 The smell of fresh coffee greeted me as I stepped out of the elevator. I walked into a wonderful SCLAA crowd enjoying breakfast and a classy coffee from La Marzocco. Business cards were exchange and LinkedIn QR codes were scanned as fellow Supply Chain professionals connected to build their networks and further themselves with the day’s engaging talk.

Marie Varrasso, our guest speaker, brought her wisdom from over 20 years’ experience as a Leader within Supply Chain Management in global organizations such as Nike and Oxford University Press.

The talk commenced with the simple but powerful statement ‘the consumer rules the world.’ Ms. Varrasso told us that in all Supply Chain strategy thinking we must start with the customer and move backwards.

It is the customer that are the true disruptors that we must listen to. As Supply Chain professionals we need to accommodate for the multi-channel purchase, pickup and return offerings demanded by the modern consumer.

operate in order to compete. The Supply Chain strategy is an iterative process that evaluates the cost benefit trade-offs of operational components. The intersection of business strategy and Supply Chain strategy results in value creation.

We then spoke about why Supply Chain strategy is important.

Some reasons mentioned were: it is a business’s competitive advantage, it enables us to respond to customer demand, it empowers teams and allows for collaboration within the business. Ms. Varrasso then showed us how we can create a Supply Chain strategy step by step. The Supply Chain Strategy framework presented cascades through three stages.

We then walked through the difference between Business Strategy and Supply Chain Strategy.

Business Strategy is the overall direction of an organization. The Business Strategy details a longterm plan of action to strengthen the performance of the enterprise. This then feeds into a Supply Chain strategy that details how a Supply Chain should 22

SCLAA Newsletter June 2019

VIC/TAS Division Global Trade Outlook 2019 The business strategy is our starting point. Secondly, we create a Supply Chain strategy by determining the strategic imperatives that align with the business strategy. Thirdly, we create projects for each imperative.

Under each project we can then break down the process

Focus on a Committee Member VIC/TAS Division Michael Dunne, Student Member

What is your current occupation?

I’m currently working part-time as a Storeman for Tasty Trucks, whilst completing my Masters in Supply Chain Innovation at Swinburne University (Hawthorn.)

Why did you join SCLAA?

Two of my Unit Coordinators at Swinburne strongly recommended I join as many Supply Chain/ Logistics associations as I could. They were both existing members of the SCLAA and listed it as their preferred choice.

Why did you choose Supply Chain?

I was working Warehousing/ Inventory Management for a Plumbing Supply Company for 3½ years. I was underappreciated within that company and knew that if I wanted to further my career that I had to branch out and obtain some kind of degree, diploma or qualification.

That lead me to attending various University open days, and I am now on the verge of finishing my Masters.

What is the proudest moment of your career?

During my time with the Plumbing Supply Company, we expanded from two warehouses to six. I played a significant role in ensuring the implementation of these expansion warehouses went smoothly. My main task was to ensure efficient shelf & space utilisation - not only to store as much stock as possible, but more importantly to improve safety and restrict any dangers or hazards to a minimum. steps, while ensuring the metrics to measure the project are SMART (specific, measurable, accurate and reliable.)

A special thanks to Marie Varrasso, Rakesh Bandipelli, Amani Jaha, Elsie Hooi, Amber Le, Michael Dunne and all SCLAA committee members who helped with the event.

Jake Lazarus & Devan

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SCLAA Newsletter June 2019

What are your career aspirations?

At this time I’m leaning towards a career linked with Transportation such as an Inventory Coordinator or Manager as I was doing before my studies. However, I’m very open to anything within Supply Chain Management.

As we all know SCM is a very broad field, you never know what’s around the corner, and if I was given a great opportunity to work within Procurement, Manufacturing, Data Analysis or within any particular field I would certainly be open to it.

Executive 1 Pager Virtual & Augmented Reality

In this newsletter we present an executive summary of Virtual and Augmented Reality.

1

What is Augmented and Virtual Reality?

AUGMENTED REALITY (AR)

The real world is enhanced by virtual details Tools: Smart glasses, tablets, mobile phones

2

| | | | | | | | | |

VIRTUAL REALITY (VR)

A fully immersed synthetic environment Head mounted device (HMD)

Why AR / VR in Supply Chain Management • Supply Chain Managers can leverage AR for increased productivity and efficiency and VR for collaboration, safety and training

3

Use Cases in Supply Chain Management

Warehouse Facility Design (VR) • Warehouse design can be visualized prior to construction and enable more collaborative interaction between functions • Refurbishment and modifications can be tested for fit with existing operations and workflows

Order Picking Improvements (AR) • Warehouse staff can wear smart glasses to see live pick lists and assist with navigation for the most efficient route • This helps reduce pick errors and pick search time

Transportation (AR) • Freight loading with superimposed instructions on smart glasses or on mobile devices

4

| | | | | | | | | | | | |

Transportation (AR) continued • Traffic data with routing and delivery information displayed on driver windshields • Last mile navigation showing building and entrance details Site Walk Through (VR) • Remote inspections and audits of facilities to ensure standards and safety compliance • Repair and maintenance assistance • Collaboration of staff without incurring travel costs

Training (VR) • Realistic simulations and assessments to train new staff members

Considerations for AT / VR Implementation As with all immerging technologies, companies need to think through a number of key issues including: • Use case identification • Data readiness • Technology integration Jake Lazarus

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SCLAA Newsletter June 2019

• Device battery life • Investment cost • Privacy

Are Freight Consolidation Centres the Future?

With Australia being a relative young country and being the size of Europe or North America it will definitely not be until 2050 that we have caught up to these other continents in terms of servicing our population via a good functioning and flexible supply chain. Due to the sheer size of Australia and >50% of the population being in Melbourne, Sydney and Brisbane our logistics are obviously a bit more complicated than on the other continents. We need to work smarter and definitely not to try and invent the wheel again and again.

difference. That said consumer expectations are already having a major impact and Australia Post saw a 5.6 per cent rise in domestic parcels in 2016-17 and it has become increasingly difficult to make deliveries in the larges Metro areas, especially the CBD. The freight task gets more difficult the larger our cities grow. In other words if we wish to grow our cities and ensure their continuing functionality and amenity, we must implement smart and effective solutions which can support the increasing freight tasks.

As the baby boomers are tilting out of the workforce and into retirement this in turn prompts a high demand for more workers. Our own ‘King of Demographics’ Bernard Salt, estimated this gap a couple of years ago at about 200,000 skilled workers per annum. These workers will not only have to take over from the retirees but also support the elderly with healthcare, social assistance, nursing homes, etc. In other words going forward healthcare will be a big and important pillar in our economy. What I am getting at is that this will not only put further pressure on the supply chain in healthcare but also on other supply chains like electronics, white goods, building supplies, groceries, entertainment and general e-commerce due to our required population growth.

These challenges are not unique because in most historical cities in my home country of The Netherlands they have similar problems. Most cities in The Netherlands like Amsterdam, Arnhem and Zutphen originating from the Middle Ages and were all more properly established between the 13th and the 16th century. So they are very old beautiful cities with typical small cobble stone streets, with stunning but dens housing and some are on canals which today is of course a nightmare for deliveries.

More often than not streets are blocked by various trucks making deliveries to shops, individuals and other businesses making the inner city unliveable and unsafe.

The last mile delivery had to change so several freight consolidation centres (FCC) were established on the fringe of some of the cities where all freight was being cross docked and consolidated onto smaller electrical vehicles who in turn deliver the freight the city centre.

Servicing almost half the Australian population (~11 million people) in 3 metropolitan areas requires a smart and effective solution to deliver products business to business and business to consumer and because of the distance between the cities each city need to develop or adapt to an optimised delivery solution to avoid major congestion. State Governments already identified significant changes reflected in vehicle registration data, where the growth in LCV or ‘small white vans’ has outstripped the growth in other freight vehicles in recent years. Plus a growth in e-commerce means that consumers expect greater levels of service and faster delivery of products. For online retailer’s reliability, speed and cost of delivery are critical and more often than not a point of 25

SCLAA Newsletter June 2019

Back in here in ‘New Holland’ many parcel carriers were already forced to transfer freight to smaller vehicles to access our CBD’s not to mention juggling the limited onstreet loading zones (if available). Yes the technologies exist now to better coordinate and allocate limited road space and delivery docks in the CBD but our CBD’s are not very freight friendly. Apartment blocks and retail precincts, particularly in the inner city, are often constructed without sufficient attention to the needs of freight deliveries and waste collection. There is a growing shortage of on-street loading zones for freight vehicles. This results in freight vehicles wasting time and money circling city and suburban retail precincts to find a suitable park close to the delivery destination.

So for Australia the use of freight consolidation centres to improve access to CBD for deliveries is vital. Good thing is we don’t have to invent the wheel again as it already has been done and successfully implemented overseas.

Let’s learn from others, improve it so we can deliver the goods as promised, on time, in full and undamaged to all Australians and of course those extra required 200,000 skilled workers per annum.

Patrick Ingenegeren TT Logistics (Australasia) Pty Ltd

To prepare your organization for the forthcoming digital transformation in the warehousing and supply chain industry, join us at the 3rd Digital Supply Chain Innovation And Humanless Warehouse Forum this 28 – 30 October 2019 at The Langham Melbourne. After a successful run of the 1st and 2nd edition, this year’s forum will focus on how you can take advantage of technologies such as artificial intelligence, drones, robotic process automation, machine learning, blockchain, predictive analytics and many more to accelerate your organization’s journey to optimize supply chain and warehousing operations.

Hear from regional and international experts from companies like P&G, JD.com, DHL, Catch Group, Coles, Nufram and others as they elaborate on how they successfully rolled out the latest technologies to transform their logistics operations. This forum is an exciting opportunity for you to engage and forge partnerships with thought leaders and business experts in the supply chain and warehousing space.

FOR MORE INFORMATION AND TO REGISTER, click here

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SCLAA Newsletter June 2019

SCLAA members are invited to rub shoulders with key industry stakeholders responsible for helping advance the supply chain and logistics industries in the Territory, through the advancement of efficient, transformative infrastructure.

Come listen to 15+ business-enhancing keynotes, throw some curly questions out to expert panellists, and meet the forces who best understand how your business can succeed within an NT context.

Topics Include: • • • • • • • •

Northern Territory Airport Expansion Arnhem Space Centre Investment Territory: Supporting Major Projects Investment Mount Peake Meeting the Workforce Needs of the Northern Territory Alice Springs Ground Station Land Development Corporation Updates Opening Address by the Lord Mayor of Darwin

For more information and to register: www.ntconference.com.au

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SCLAA Newsletter June 2019