June 2019 SCLAA Newsletter

SCLAA NEWSLETTER

June 2019

June 2019

p: 1300 364 160

IN THIS ISSUE: • • • •

e: secretary@sclaa.com.au

SCLAA Trade Visit to China New SCLAA Membership benefits 59th ASCL Awards Women in Logistics Luncheon

w: sclaa.com.au

• Straight Talking - David Doherty • Win a Ryuze Tello Drone & Combo Pack

GUANGZHOU PORT, CHINA

SCLAA National Chairman - Amanda O'Brien

Amanda O'Brien is the Chairman of the SCLAA. Amanda is a Transport & Logistics Professional and the CEO and Managing Director of Australian Worldwide Logistics Pty Ltd trading as Xtreme Freight with head office based in Melbourne.

The SCLAA Trade Visit to China will be taking place from 30 July to 10 August 2019. This is a

wonderful opportunity for senior Supply Chain and Logistics personnel, Government Officials, Company Executives and NGOs to meet with the Consulate in Guangzhou and visit Guangzhou Port; meet with key Chinese Government officials/NGOs/Company Executives in Beijing; attend the China-Australia & NZ Trade Forum and Networking dinner; visit the Australia and NZ Embassies; meet with Provincial and City Governments/NGOs/Key companies in Cangzhou, Lanzhou and Xining Cities; attend the Xining Qinghai Ecological Expo; visit Tianjin and Huanghua Ports; and to participate in a number of networking opportunities.

Other opportunities include: • To promote the coordinated development of e-commerce and express logistics; • To discuss current problems in synergy development of international and domestic e-commerce and logistics; • To network with Chinese peak Logistics giants and set up friendly relationship for future prospects; • To discuss the Informatization of Supply Chain & Logistics to lower cost and improve efficiency; • To discuss hot issues of smart logistics and big data application ; • To promote the import of advanced Storage Handling Equipment & Warehouse Management System from Australia; and • To explore business opportunities with leading Chinese logistics & trade companies and establish relationships with Chinese government officials Participants are welcome to request additional meetings and networking opportunities and every effort will be made to arrange these.

For additional information, costs and a detailed itinerary, please click here (http://bit.ly/SCLAATradeVisit) A significant part of the SCLAA’s focus over the past year has been on the development of our new Strategic Plan which included the new SCLAA website, additional benefits and added value for SCLAA members and the provision of services to the wider supply chain and logistics community.

Three of these have now been delivered:

2

1. SCLAA Website (www.sclaa.com.au) The new SCLAA website went live in May and extremely positive feedback has been received.

2. Free ‘Skills Gap Analysis Testing’ This is a free skills gap analysis tool for supply chain & logistics professionals. By answering series of questions, you can assess your skills and further develop the key capabilities and behaviours required to progress your career. The capabilities assessed include inventory control, supply planning, demand planning, transport, order management, warehousing, manufacturing, legal contracting, financials and project management. The benefits of this include benchmarking your capabilities against the supply chain profession; gaining insights into your career journey and expertise; discovering the skills you need to progress your career; and receiving a personalised report on your results, which include e-learning recommendations. Go to www.sclaa. skillsgapanalysis.com to register.

3. Individual Logistics Simulation Training at a discounted rate of 25% for SCLAA Members The SCLAA has collaborated with Bondi Labs to provide SCLAA members with the best logistics simulation training available, including VR. Bondi Labs have teams in Brisbane, Melbourne, London and Beijing and harness workforce potential by developing intelligent visual technologies to enhance and augment their capabilities.

Through collaboration with commercial, government and university partners, the company designs and builds research validated products which address global challenges in Supply Chain & Logistics, Biosecurity Inspection, Work place safety and food quality control.

The company is collectively committed to leveraging the benefits of emerging technologies such as augmented and virtual reality.

Kuube delivers engaging and effective 3D interaction simulation training and competency assessments to the industry.

All of Kuube’s great benefits are now available to SCLAA members including: • Access over 100 hazardous training simulations • Experience hazardous scenarios in VR

• Switch between any supported device • Track and analyse every aspect of your performance More information: http://bit.ly/sclaaSimulationTraining

Upcoming SCLAA National Events 2019 Australia Supply Chain & Logistics Awards The SCLAA will once again proudly be presenting the annual Australian Supply Chain & Logistics Awards on Friday, 22 November in the Grand Ballroom, Luna Park, Sydney.

The SCLAA has been running these historic awards for 59 years, making them the most prestigious and influential in the Supply Chain, Logistics and Transport industries.

This is a not-to-be-missed event in the industry calendar.

Nominate yourself, your company or a colleague today and be recognised by your peers in this historic award program.

3

The Call for submissions for the 2019 Australian Supply Chain & Logistics Awards is now open and will close on 20 August. For more information on the awards, go to www. sclaa.com.au/Awards

Women in Logistics Luncheon The Fourth annual Women in Logistics Luncheon is scheduled to take place on Friday, 30 August at Leonda by the Yarra in Melbourne. The SCLAA is delighted to announce that The Hon Melissa Horne MP, Minister for Public Transport, Minister for Ports and Freight, will open the 2019 annual Women in Logistics Luncheon.

For more information and to register, go to http://bit. ly/2019WILL There are many more interesting SCLAA events and announcements coming out in the next month so, for more information, head to our website at www.sclaa.com.au.

Amanda O'Brien SCLAA Chairman

e-Learning for SCLAA Members SCLAA partners with global Academy to ensure members are ahead in the changing dynamics of Supply Chain.

Members have the opportunity to uplift their capabilities and hone their knowledge on essential supply chain competencies with our new global e-Learning partner.

Once a consistently predictable industry, Supply Chain Management is taking on a more dynamic purpose. It is becoming critical for managers to adapt to new contexts related to shifting social expectations, culture change, technologies and laws forcing them to reconsider how this impacts their overall influence for business success. Our role now incorporates autonomous goods vehicles, warehouse robotics and an increasingly blurring line between technology and Supply Chain. With added pressures such as global competition (including on an individual level), some of the previous approaches to supply chain theory are not maintaining the grip they once had.

“The shortfall with education today is that it’s generic. Everyone gets fed the same units simply because they enrol,” said CEO Ben Shute. “For us, real education is tailored for a specific role and demands that the individual is given the tools they need to improve their skill. More importantly is that they can benefit practically in the real world.”

The Academy delivers it’s e-Learning via high-impact videos exploring over 750 topics.

The content is simple, practical and relevant and covers 250 distinct capabilities and learners have access to hundreds of resources. The 12-month license allows you unlimited access for that time.

SCLAA acknowledges that a necessary part of having a competitive advantage is to revisit and reinterpret the foundational principles of supply chain – as it stands ‘today’. This means providing relevant and real-life content that is pertinent to your actual job.

Introducing the Academy of Supply Chain e-Learning.

This is the largest e-Learning platform for Procurement and Supply Chain in existence.

Part of its success is the way the content is structured.

Instead of a generic education of supply chain ‘principles and methods’ the Academy is structured on ten core competencies that are in demand on a global scale. These core competencies are then mapped to the demands of each role.

“The shortfall with education today is that it’s generic. Everyone gets fed the same units simply because they enrol.”

CEO Ben Shute

Unlike other institutions, the Academy’s e-Leaning programs are built around the data acquired from the ‘skills assessment’ each participant initially completes. Course allocations are then tailored to elevate you – up to speed.

4

20% OFF Introductory Offer for SCLAA members Save $530 on the Academy of Procurement and Supply Chain courses if you enrol before 31 July 2019.

Promo code: SCLAA20OFF

Boost your knowledge, enhance your career and get ahead in the supply chain game.

This is your opportunity to join the legion of global e-Learners who are already gaining more ground.

How can SCLAA members benefit from e-Learning and our new partnership with the Supply Chain Academy?

Robust role-based training that develops practical capability by offering you the course content you really ‘need’!

As professionals, part of boosting our credibility is to commit to the continuous improvement of our profession and how we can better operate in today’s global landscape. The Supply Chain Academy are leaders in the delivery of current content that we know will benefit our members greatly.

The Supply Chain Academy is offering you unlimited access to a great education experience where you will:

Do I just choose a course I like, or is there a better way to achieve my learning goals?

SCLAA members have the opportunity to complete a FREE SkillsGAP Analysis and Knowledge Based Assessment to ascertain your strengths and gaps against the global Supply Chain Capability Framework. Or, with unlimited access, you can simply choose any course that peaks your interest.

The Academy is the only one of it’s kind to offer industry professionals this type of insight. This is a unique chance to understand not only where you measure-up but more importantly identify the areas where you could improve. What’s more, not only are these assessments vital for individual success, they are widely used by businesses worldwide as a model to improve entire teams.

SCLAA’s goal is to encourage members to engage in improving our overall capabilities, introducing you to services that really help you lift your skill and knowledge, and motivate you to be true leaders.

SkillsGAP Analysis: sclaa.skillsgapanalysis.com Supply Chain Academy: sclaa.academyofsupplychain.com 5

Discover an abundance of learning content for junior practitioners right up to director level.

Access in-built team dashboard that provides tracking of team progress on learning plans and helps drive engagement in the learning.

Smarts to ensure your organisation gets full value and a strong ROI. Courses cover the 10 Supply Chain Competencies that matter.

Supply Chain Competencies 1. Inventory Control 2. Supply Planning 3. Demand Planning 4. Transport 5. Order Management 6. Warehousing 7. Manufacturing 8. Legal Contracting 9. Financials 10. Project Management

20% LICE OFF N Offer CES e

31 Ju nds ly 20 19

Get started today! Our 20% OFF member discount only applies until 31 July 2019.

Promo code: SCLAA20OFF

2019

Call for Submissions NOW OPEN Submissions Close on 30 August 2019

2019 AWARD CATEGORIES Information Technology & Management Award Inaugural Award 1994 . Dedicated to the late Len Smith FAIMM.

Training, Education & Development Award Inaugural Award 2002. Dedicated to the late Professor Peter Gilmour.

Supply Chain Management Award Inaugural Award 1984. Dedicated to Doug Beattie.

International Supply Chain Award Inaugural Award 2016.

Environmental Excellence Award Inaugural Award 1966. Dedicated to Mr Ken Pike.

Industry Excellence Award

Inaugural Award 1987. Dedicated to Mike Munns, FAIMM.

Future Leaders Award Inaugural Award 2009. Dedicated to Vince Aisthorpe.

Online Submission Form Finalists to be announced: 2 October 2019 Winners to be announced: 22 November 2019, ASCL Awards Gala Dinner, Luna Park , Sydney CLICK HERE to view highlights of the 2018 Awards.

1300 364 160 6

secretary@sclaa.com.au

www.sclaa.com.au

2019

2019 ASCL Award Categories ASCL Industry Excellence Award

ASCL Supply Chain Management Award

This Award recognises and acknowledges outstanding achievements and contribution by an individual currently engaged across the supply chain industr y. Persons nominated for this most prestigious award will be leaders and will have made significant change to the way a supply chain is managed and improved either academically, physically or technologically. Originally awarded in 1987 and dedicated to Mike Munns, FAIMM, this award remains a cornerstone of SCLAA’s commitment to recognising and promoting the importance of the supply chain industry and its people to continuously improving organisational strength and growth.

Supply Chain Management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. This award recognises an organisation that can demonstrate significant achievement within a section or across their entire supply chain. Nominees should be able to clearly state the design and achieved results of the project or process that was envisaged and then implemented. The trophy was first awarded in 1984 and is dedicated to Doug Beattie.

Criteria

The criteria for this award is not limited by industry as all industries have a supply chain. Manufacturers, distributors, wholesalers, retailers, and materials or resource service industries can and do play a vital role in supply chain deliverables.

Any person nominated with demonstrable achievement that has provided change, improvement, education, support, development, implementation or significant results that has bettered their own or general supply chains. Limited to Australian citizens working technologically, academically or physically across the supply chain industry. The judges will look at the sustainability and national and/or international implications of the demonstrated achievements.

ASCL Future Leaders Award The purpose of this award is to provide incentive and recognition to young supply chain professionals who are both currently working in and wish to continue their career path. Nominees for this award should be able to demonstrate their passion and commitment to taking the supply chain toward tomorrow. The SCLAA wishes to showcase finalists and provide impetus to continue to attract the brightest to the industry. First awarded in 2009 and dedicated to Vince Aisthorpe.

Criteria: Any person under the age of 30 that has shown proven committeemen to learn and gain knowledge and has applied their achieved skills to deliver improvements within their supply chain field. Particular attention will be given by the judges where nominees have been encouraged and able to use new techniques, technology or developed new processes.

Criteria:

ASCL Training, Education & Development Award Training, education and development remains a vital part of allowing knowledge to be utilised for new ideas and supply chain improvements to be discovered and then implemented This award will be presented to a company that can best demonstrate their committeemen, application and results of providing training, education and development of their people. The trophy was first awarded in 2002 and is dedicated to the late Professor Peter Gilmour.

Criteria Any company nominated for this award must be directly involved within the supply chain industry. The demonstrated development, training and education of person or persons employed by the nominated company is a mandatory requirement to be considered for this award. The judges will pay particular attention to where the supplied training, education and development has led to improvements achieved for both the company and the individual.

SHOULD ANY PERSON HAVE ANY ENQUIRES, REQUIRE ASSISTANCE OR FURTHER INFORMATION, PLEASE CONTACT THE SCLAA NATIONAL SECRETARIAT. 1300 364 160 / secretary@sclaa.com.au

2/3 7

2019

2019 ASCL Award Categories ASCL Information Technology and Management Award Information remains the most important requirement of any supply chain. Information technology is where the majority of supply chain improvements has been made. Nominees for this award will demonstrate where their use of existing or new technology has provided significant improvements to their management of information and/or their supply chain processes. The trophy was first awarded in 1994 and is dedicated to the late Len Smith FAIMM.

Criteria The judges will be looking for nominees that can provide reasonable detail in the determined area where the technology was correctly applied and what - if any - obstacles were discovered and how they were overcome to achieve the information improvement. The technology can be physical, logical, or cloud based applications and the technology is not limited to just pure information although it is expected that information of some sort would be a beneficiary.

ASCL International Supply Chain Award Recognising that Supply Chains know no boundaries, the ASCLA International Supply Chain Award is given to a Company, Association or an Individual that may operate internationally and are able demonstrate their capability, commitment and achievements across any spectrum of the sciences, practices, disciplines or efforts to promote and improve the knowledge and acceptance of the importance of the supply chain

Criteria The issue of this award is not determined from any specific or objective criteria. It is determined to provide evidence, publicity and reciprocity against achieving closer relationships and increased recognition of the supply chain as a global industry.

Judging will be limited to 3 judges, not necessarily drawn from the standard judging panel but drawn from persons considered suitable and capable of determining a fitting recipient.

ASCL Environmental Excellence Award The ASCL Environmental Excellence Award recognises corporate leadership contributing to the solution of environmental sustainability within our industry through performance and action. The trophy was first awarded in 1966 and is dedicated to Mr Ken Pike.

Criteria The development or delivery of a service or initiative that significantly contributes to the solution of sustainability through a reduction in energy, materials and or natural resources.

Describe the application and applicability to the industry thereby promoting best practice. Describe how the initiative has raised the level of awareness of the environment and sustainability within the organisation.

To make your online submission, click here SHOULD ANY PERSON HAVE ANY ENQUIRES, REQUIRE ASSISTANCE OR FURTHER INFORMATION, PLEASE CONTACT THE SCLAA NATIONAL SECRETARIAT. 1300 364 160 / secretary@sclaa.com.au

3/3 8

SCLAA Women in Logistics 2019 Collaborating to Encourage Diversity Friday, 30 August 2019

The annual SCLAA Women in Logistics luncheon is an event that challenges thinking, inspires action, encourages diversity and motivates collaborative change.

Join the supply chain and logistics community to hear and share ideas that can be put into practice to encourage diversity in the workplace across the country and highlight the need for men and women to support each other through collaboration.

When: Venue:

Friday, 30 August 2019 Leonda by the Yarra 2 Wallen Road, Hawthorn, VIC Time: 12 noon to 4.00 pm Complimentary parking on site.

Members:

$157.50/person $1,575.00 Table of 10

Non-Members: $175.00/person $1,700.00 Table of 10

The SCLAA is delighted to announce that The Hon Melissa Horne MP, Minister for Public Transport, Minister for Ports and Freight, will open the 4th annual Women in Logistics Luncheon.

The Hon Melissa Horne MP Melissa is the Minister for Public Transport, Minister for Ports and Freight and Member for Williamstown in the Andrews Labor Government.

Prior to being appointed as Minister in the Andrews Government immediately following the 2018 Victorian election, Melissa was a senior corporate and public affairs executive.

Melissa has worked in senior roles in both the government and corporate sector for more than 15 years and has significant experience in the transport portfolio, including as an executive director for the Level Crossing Removals Project.

Presenter: Samantha Martin-Williams FAICD Samantha’s career spans more than 25 years of diverse experience across the financial services, education, health, resources, logistics and supply chain sectors.

An experienced C-Suite Executive with expertise in business transformation, commercial and change leadership, she has just ticked past her fourth year as General Manager (Corporate Services) and Company Secretary of the Hunter Valley Coal Chain Coordinator – an independent, Member funded end-to-end supply chain and logistics organisation servicing the world’s largest coal export operation.

Samantha is the Non-Executive Director of the Newcastle Permanent Building Society, and Chair of its Remuneration and People Committee. She also serves on the Salvation Army Advisory Board, is a University of Newcastle conjoint lecturer of Law and Business, and a member of the MBA Advisory Board at the University of Newcastle Business School. Samantha currently sits on the SCLAA Advisory Task Force.

REGISTER ONLINE

9

David Doherty OAM is a past President and Life Member of the SCLAA and a highly regarded logistician. Send your Straight Talk feedback and comments to davdoh1@optusnet.com.au

Straight Talking - David Doherty OAM I have heard Supply Chain adherents eulogise repeatedly about cost reduction, elimination of waste and duplication, decrease in inventories, achieving optimum outcomes with minimal resources, and such. All negatives but of course, these very real benefits are certainly derived in legitimate Supply Chains.

Often the claim is that Supply Chains are complex, and the primary aim therefore must be to eliminate the complexity. On this point Eric Barlow suggests “complex doesn’t always equal complicated and simplicity often lies on the other side of complexity”. Barlow encourages the "use of the simple power of visualisation, and the courage to ask questions you didn’t think of before”.

I fell in love with the concept of Supply Chains many years ago when I discovered the potential associated with connecting activities and events throughout the Chain, in a seamless manner, that delivered significant increased value for all the Chain participants.

The idea of creating increased value, and sharing that value, was a powerful and mesmerising concept.

However, the conflict of objectives in decreasing costs and such, and creating additional value, presented many practical dilemmas.

It is time to revisit and fully embrace entrepreneurial Supply Chains.

Organisations cannot “cost cut” their way to growth. Sustainable value creation must be a primary objective of all practitioners and their Supply Chains.

Vigorous searching for innovative opportunities should be a driving force. Identification and courageous pursuit of those opportunities is mandatory. Revenue generation, 10

market penetration, and optimisation are key targets.

It won’t happen with yesterday's thinking and attitudes. Real leaders, and thought leaders, wherever they live in the Supply Chains must be encouraged and rewarded.

Are you ready for that challenge?

It appals me to see reports of organisations deciding to sack thousands of workers in order to reduce costs. Apart from the related terrible tragedy for the sacked employees and their families, I wonder about the strategy of the companies in terms of creating sustainable growth.

Real leaders are in short supply in business and governments. Real leaders exhibit behaviour that accords with their evident principles twentyfour hours a day every day of the year. Those principles must include dependability, genuine compassion, people skills, and gratitude.

Tim Cook (CEO of Apple) in a presentation included the following as key elements in unleashing creativity.

1. Find a pressing problem to solve.

2. Look for springboards (finding a way to improve things by making them a notch better).

3. Reconnect with those who buy and use what you sell.

4. Don’t talk about building it. Build it!

He also indicated Steve Jobs (Apple founder) had the idea, “that putting powerful tools in the hands of everyday people helps unleash creativity and moves humanity forward. That we can build things that help us imagine a better world and then make it real”.

Barack Obama, 44th President of United States of America, once opined that “Change will not come if we wait for some other person or some

other time. We are the ones we’ve been waiting for. We are the change we seek.”

Are you ready for the challenge?

My rantings here are directed at enthusing practitioners to put fresh ideas on the table with intent of creating or developing Supply Chains aimed at generating sustainable value creation. Of course, the traditional cost and inventory reduction objectives must not be sidelined, but the long dormant entrepreneurial opportunities will facilitate unimagined progress in performance.

Failures will undoubtedly occur. That is life. Don’t be dissuaded. Be resilient.

I am also a long time adherent of effective Sales and Operational Planning, Supply and Demand analysis and alignment, resource optimisation and development, and such. However, at this time, I believe all practitioners must make the bold step to become Supply Chain Entrepreneurs.

Are you ready for the challenge?

The newly elected Australian Government is poised now to handle many pressing issues. What will they do on infrastructure and logistics related regulations and legislation?

Are they up for the challenge?

The successful man is the one who finds out what is the matter with his business before his competitors do.

Roy L Smith Bonus Quote: Don’t worry about people stealing your ideas . If your ideas are any good, you will have to ram them down peoples throats.

Howard Aiken

David Doherty OAM davdoh1@optusnet.com.au

Supply Chain Innovation Summit 2019 Date: 23 – 25 July 2019, Swissôtel Sydney Growing competitive industries through supply chain transformation In an increasingly globalised economy, with disrupted and constantly changing markets, ever advancing technologies and changing ways of ways of working and making value, your supply chain is everything. Better understanding changing local and global customer demands, identifying and reaching lucrative new markets, perfecting the latest technologies and skill capabilities that give you a real edge and delivering your products and services in the most efficient, effective and customer centric manner really holds the secret to growing global competitiveness.

Akolade’s Supply Chain Innovation Summit, delivered in partnership with ASCI and a range of Australasian industry development bodies, will explore cutting edge technologies and innovative tools with the potential to help supply chain managers improve business process efficiency, better predict and satisfy customer demands, reduce costs and increase profit.

Beyond business process improvement, we will explore how supply chain innovations can help grow our local industry technology and skill capabilities and supply chain access and improve the productivity and global competitiveness of our economy, exploring latest developments such as: •

Advances in process visibility and control ensuring greater transparency across your operations

•

Best practice customer demand prediction and planning processes and technologies

•

Supply chains and blockchain – moving from pie in the sky to tangible applications

•

IoT, artificial intelligence and the emergence of the more human integrated Industry 5.0

•

Data, analytics, IBP and how they can be used to really enhance business performance

•

Robotics, automation, intelligent fleet systems and practical applications for enhancing operational efficiency

Please click here to download the full agenda.

SCLAA Member Discount of 10%.

Please contact the SCLAA National Secretariat on secretary@sclaa.com.au to request the member discount code.

For more information or to register, please contact Akolade on: Phone: 02 9247 6000 Fax: 02 9247 6333 Email: registration@akolade.co Register Online Now - http://bit.ly/RWFXSCLAA

11

Queesland Division Mark Healing - QLD State President

I have had the opportunity to explore the I don’t have an answer to this situation (I would be a very “Time Poor “ tag over the last few months. rich person if I did ), I fully understand as my dance card is Work, family and life demands have synchronised to provide a very challenging period. Ironically, we have just had national Volunteer’s week. I heard a few interviews about stalwart volunteers with 30- and 40-years’ service who are in their late 60’s and early 70’s and still find time and enthusiasm to keep giving.

Other than the interviews and the media “seeking out" these “unsung heroes” – there was nothing that really marked the occasion - quite fitting in some regards as most volunteers do not want nor seek notoriety and they feel they are far from heroes – just doing their bit.

I have noted this over the last 17 years I have been involved in SCLAA. Most of the volunteers have “day jobs” and still find some time to devote to the Association. They are no different to anyone else, they just make a concerted effort to do something a little bit extra each week.

I have also watched other non for profit/ Charity community groups who have not been able to retain volunteers and or membership over the last few years. Possible causes?

- National economic situation, resourcing strategies of business, digital disruption, illness, aging population, the list goes on. All these things compete with valuable family and personal time.

12

quite full most weeks. Although I must admit that when I meet with the Qld or National Committees, I always come away with a feeling that all is not bad. These are people that see the mutual benefit in a joint approach. Each Networking event we have, each presentation at Griffith Uni, each site visit we arrange shows that together we do have a place in the Supply Chain community. That community ,whilst in the same situation as ourselves, appreciates the effort and by their interaction derives some benefit.

So next time you see an invitation to get involved consider doing so, it doesn’t have to be a great amount of time. The benefits of the social interaction, let alone the networking, will give you that extra motivation to make a return visit.

Mark Healing Qld State President qld@sclaa.com.au

6 Steps to Establish a Future-Ready Warehouse The warehouse is the nucleus of your business. It is the hub through which nearly everything must pass, from receiving to shipping. With e-commerce driving an expected 76% increase in the total volume of ordered items by 2020, staying competitive means filling orders faster and more accurately than ever. But technical fragmentation—the use of the right technology in only a few operations—is constraining warehouse operations from keeping up with the pace of e-commerce. Warehouse managers are feeling impacts of technical fragmentation at operational, customer relations and financial levels.

So how do warehouse managers combat this fragmentation and re-engineer operations for today’s fast pace and e-commerce-driven economy?

The answer is – by integrating mobile, data capture and tracking technologies throughout their operations. In addition to new levels of efficiency, accuracy and visibility, integrating these technologies results in massively reduced paper processes; improved accuracy in item selection, packing and shipping; and more reliable tracking of materials and assets. In other words, an integrated system of mobile, data capture and tracking technologies makes your warehouse future-ready.

The path to the future-ready warehouse begins by following the following six critical steps.

mobile computer with a built-in, state-of-the-art barcode scanner or RFID reader. Enterprise-wide adoption of such advanced tools provides front-line workers with inventory visibility throughout the supply chain.

Step 1 - Equip workers with modern mobile technology

Efficient packing, staging, loading and shipping lead to timely deliveries. To serve today’s more demanding marketplace effectively, the future-ready warehouse enables front-line workers with reliable item-tracking technologies such as RFID technologies and mobile data capture devices to complete these processes efficiently.

These technologies are critical to ensure visibility of goods from the warehouse floor right to the customer’s doorstep —resulting in streamlined delivery, enhanced competitive advantage and increased customer satisfaction and loyalty.

To learn more about making your warehouse future-ready, download Zebra’s new whitepaper here.

Greater efficiency starts with better front-line worker technology. To fill orders with greater speed and accuracy, your front-line workers need tools that facilitate efficiency and scanning precision, item-level picking and timely inventory visibility, so they can validate data in real time and instantly locate the correct items.

Step 2 - Improve staff communication and management Enabling seamless collaboration between supervisors and employees is essential to the future-ready warehouse.

Fast and efficient task management can be achieved using real-time voice and data communications systems, such as wearable mobile computers. Using these systems, managers can proactively direct work orders and communicate with employees regardless of their location in the warehouse, as well as monitor the efficiency and progress of work as it is being performed.

Step 3 - Get advanced inventory and storage capabilities In the future-ready warehouse, properly stocked inventory is a requirement. Accurate barcode or RFID tag data capture makes these outcomes possible—it’s a question of choosing the right form factor for the workflow, such as a 13

Step 4 - Streamline order-picking processes Updating picking processes has become a major concern for many warehouses, with almost 60% of warehouses planning to increase automated processes and 76% planning to equip staff with more technology by 2020. A future-ready warehouse is likely to use wearable mobile computers or scanners to dramatically increase the efficiency of the specialised workflows within this process and keep customers satisfied.

Step 5 - Upgrade inbound handling operations Solid receiving processes form the foundation for good visibility throughout the entire supply chain. A futureready warehouse uses barcode scanning and RFID to operationalise and streamline inbound processes.

Increasingly, a future-ready warehouse also includes technology that accommodates RFID, integrated advanced shipping notices and global data-sharing standards.

Step 6 - Turn around outbound performance

Marketing C- Suites to Meet at Gold Coast

CMOs to Meet with Solution Providers On-Site

Get closer with Our Unique One-on-one Meetings

CMOs today are exposed to various challenges with a constantly changing landscape of merging and emerging platforms, new marketing channels and unrelenting pace of change in martech whilst at the same time making the right decisions with calculated risks.

The one-on-one meetings bring delegates & solution providers to have a face-to-face conversation and build profitable business relationships via pre-registered meeting scheduler. These meetings provide a mutually beneficial discussion and open doors for new business opportunities for both our delegates & solution providers.

Our Annual Chief Marketing Officer Summit gathers industry experts from companies like IBM, KimberlyClark, Monash University, Virgin Australia, Twitter Australia sharing their best practices on-site and marketing C levels delegates from some of the prominent names like Costa Group, Catholic Healthcare, Fujitsu, Mercer, Perpetual and RICOH who want to improve their day-to-day operations across the world.

Date:

Contact Shahlini at rsvp-summitsapac@marcusevans. com or +61 (0)2 9238 7123 for more information.

5-7 August 2019

Venue: RACV Royal Pines, Gold Coast Contact Shahlini at rsvp-summitsapac@marcusevans. com or +61 (0)2 9238 7123 for more information.

Proudly sponsored by:

Speakers this year include:

14

SCLAA QLD Networking Drinks and Trivia Night Tuesday, 16 July 2019

Come join SCLAA Qld members and colleagues for drinks followed by a night of Trivia at The Glen Hotel.

The first drink is on us.

Date:

Tuesday, 16 July 2019

Venue: The Glen Hotel 24 Gaskell Street, Eight Mile Plains Time:

Drinks to start at 6:00pm Trivia registration from 6.45pm Trivia: 7.00pm to 8.30pm

Cost:

SCLAA Members - No charge Non Members - $30.00

REGISTER NOW

15 mins from the Brisbane CBD. On site parking available.

Trivia is not about being the smartest person in the room, though most Logisticians are quite smart! The night is about having fun where you can socialise with fellow SCLAA members and colleagues, answering questions, whilst eating and drinking.

Who knows, you might just learn some fun facts and win prizes. No minimum or maximum for team sizes. Trivia registration commences at 6:45 pm.

Get a group together and join us for an awesome night of great food, drinks, and trivia, run

by The Glen hotel.

Registrations close Friday, 12 July 2019

15

WA Division

Brian Lynn - WA State President It’s amazing to think that by the time that you read this we’ll be half way through 2019.

We’ll soon be emerging from the depths of winter into the warmth of spring and summer – and of course the Christmas rush.

Autumn 2019 has been busy for the SCLAA WA. In late April Jim Kelly, a long-term WA committee member represented the association in a round table debate at ECU on Supply Chain Sustainability. The event was well attended by both student and external logisticians and debate and networking were lively. The fact that the three speakers, Jim, Brett Hughes from the Department of Transport and Ian Martinus, a Cybersecurity specialist from ECU, came from completely different areas of the Supply Chain industry made the discussion all the more interesting.

Sustainability was discussed in organisational, human and environmental contexts. The SCLAA aims to run a second event in conjunction with ECU in the second semester of 2019.

ECU Supply Chain Sustainability

In late May, the SCLAA ran a lunchtime event at Curtin University entitled ‘How to Build a Prize-Winning Supply Chain Logistics Career - the First Steps!’. Tegan Case, the winner of the Young Professional Award at the 2018 West Australian Transport, Supply Chain and Logistics Awards, spoke informally and eloquently to those present about the skills and attitude that has enabled her to progress through a graduate training program at Woodside to become Logistics Planning & Strategy Lead at Shell.

She captivated the audience with her tales of managing the transfer of materials (both human and non-human) between the mainland and Prelude LNG platforms off the north-west coast of WA, and definitely gave all present something to aspire to in their Supply Chain career.

16

Tegan Case's Presentation

Dan Di Stasio, who very capably organises the annual SCLAA (WA) Peter Smith Memorial Golf Day, arranged the entry of several team of logisticians to May’s Kwinana Pro Am Golf Tournament. A good day was had by all, sport and networking were excellent, and an excellent opportunity was afforded for the SCLAA to showcase its capabilities in a key West Australian industrial precinct.

The SCLAA WA branch was proud to sponsor the Kwinana Pro-Am, part of the Ladbrokes PGA of Australia Pro-Am series. Hosting the sponsors of our own Peter Smith Memorial golf day, to be held October 25th was Peter Hollins, SCLAA Life Member and Daniel Di Stasio WA committee member and Golf day coordinator. Our 3 teams were joined by PGA professionals Jarryd Felton, Rick Kulacz and Daniel Fox. If you are interested in sponsoring the 2019 Peter Smith Memorial golf day please get in contact soon (wa@sclaa.com.au).

So good was the venue, that it’s also been selected for the aforementioned WA Golf Day. Watch out for publicity regarding this event as it’s a highlight of the WA logistical calendar. As well as registrations to play, opportunities are still available for sponsorship.

Strengthening long-standing links with its fellow West Australian industrial associations in early June SCLAA members were kindly Invited to an ASCI event on Drone and Automated Technology where, alongside demonstrations of drones, Mahmood Hussein from Global Drone Solutions spoke in his captivating way about the myriad of applications for drones and other automation in the modern Supply Chain world. Mahmood also spoke about the human impact of this automation and the changing skill set required of workers in an automated environment.

More is to come during winter. Watch out for event publicity through the normal channels. You’re also very welcome to get involved with the SCLAA as a committee member.

Contact wa@sclaa.com.au if you’re interested.

Brian Lynn WA State President wa@sclaa.com.au

SAVE THE DATE 25 October 2019 20th Annual SCLAA Peter Smith Memorial Golf Day KWIWANA GOLF CLUB WA

Drone Demonstration

Interested in cutting freight costs, improving visibility, and optimising activity in today’s competitive global economy?

Explore the key advantages of a TMS today.

L EA R N M O R E

17

NSW Division Qld Division Cathy-Anne Jones - NSW State President NSW branch of the SCLAA has been busy in May and June and we are planning more events and initiatives so keep an eye out.

In April, NSW SCLAA had a very successful site visit event with Swisslog at Blum – Pallet Sequenced Goods-toPerson Ergonomic Picking attendees experienced how Blum uses Swisslog automation to create high storage capacity and improved inventory control.

Thank you to Swisslog and Blum for hosting the event which gave members and visitors an inside look at fully automated high-bay warehouse and conveyor systems.

Apart from the event being interesting in itself, the big take home message for our members is that Swisslog style automation does not have to be a major overhaul – a lot can be achieved with smaller or incremental changes to your systems.

Retail Leaders Breakfast Panel An SCLAA representative was there to support our National Partner, Localz, a software company in Melbourne making waves with their last mile solution.

Localz hosted a Retails Leaders Breakfast Panel on Collection vs Delivery in Sydney and Melbourne. Jonathan Reeve, a retail expert and author, chaired the panel discussions with over 100 people attending each event.

Tony Mellick OAM, Laura Doonin, Justin Williams and Kelly Slessor (Sydney Panel) and Lee Ashton, Paul Sonneveld, Tony and Justin (Melbourne Panel) had a strong discussion around the disruptions we are seeing in both collection and delivery and whether or not this is meeting customer expectations. Tony Mellick raised some interesting points on how regulation has not yet caught up with the gig economy, which gave us some robust discussion on how the gig economy has disrupted the customer experience.

"Uber has trained us on what to expect. We now tend to value our time because Uber has trained us to value every minute that we are waiting for a ride,” said Kelly Slessor.

“Elevated expectations from consumers are forcing retailers to step up their game in the last mile of service.”

Justin provided insight into his recent experience sharing his Uber account with his daughter so that her perception of that transport is that it is free. This ability to share a family account, order online and nominate someone to collect from the store is now an experience that has extended to other purchases within his family.

18

ACT/SNSW & NSW to merge Message from NSW Director, Joshua Holmes 2019 ASCL Awards Nominations are open for the annual awards, if have any questions please reach out, we will be happy to assist where can. https://sclaa.com.au/awards/

NSW Divisional Committee Focus on Ben Sammut Committee member & Future Leaders Chair

ACT/SNSW & NSW Divisions to Merge Over the past year, the SCLAA has been working diligently on various aspects of the SCLAA Strategic Plan, one of the most important being delivering additional benefits and more value to members. Four these have been implimented this year: • New SCLAA Website • Free ‘Skills Gap Analysis Testing’ • ‘Individual Logistics Simulation Training’ at a 25% discount • Access to over 500 online training courses.

The most recent of these additional benefits is announced in this newsletter.

The SCLAA continues to offer discounted fuel via Caltex and fee free international money transfers via World First.

Ben Sammut

Ben is currently a Sales Planning Manager with Woolworths and holds a Master of Logistics and Supply Chain management. He has been an active SCLAA committee member for 2 ½ years and is working with Emmanuel Eze to develop stronger ties with our NSW universities and future supply chain and logistics cohorts.

Please reach out to me or any of our committee if you would like to discuss opportunities or have ideas you feel other members would appreciate. All Committee members can be reached at nsw@sclaa.com.au

President: ...................

Secretary: ...................

Future Leader Group (FLG) Chairman: .........

NSW Director and Treasurer: ...................

Student Liaison: .........

Committee Members:

Cathy-Anne Jones Lisa Mitchell Ben Sammut Joshua Holmes Emmanuel Eze Donncha Lynch Patrick Jordan Adam Dwyer Michael Fasullo Vanessa Salvadori

Cathy-Anne Jones NSW State President 0414 535 323 / nsw@sclaa.com.au

19

To streamline SCLAA administration and to facilitate events in more areas, the current ACT/SNSW Division and the NSW Division will be merging at the end of this month. The current NSW State President, Cathy-Anne Jones will take up the position of NSW/ACT State President, reporting to the NSW Director, a position currently occupied by myself. If you would like to join the new Committee, we would love to have you on board.

I would like to pass on a huge thank you to the ACT/ SNSW Committee members for all their hard work and support over the past few years. Also, a big thank you to National Mailing and Marketing for their incredible support.

Cathy-Anne and I are looking forward to meeting with ACT members to receive input and find out what events you would find most beneficial. We are planning to be in Canberra soon and will arrange a networking event for everyone to catch up. Information on this event will be distributed once a date is confirmed Should you have any questions or suggestions in the meantime, please don’t hesitate to contact me directly on 0450 465 637 or Joshua.holmes@ sclaa.com.au.

Joshua Holmes NSW Director / SCLAA Vice Chairman

VIC/TAS Division

Kyle Rogers - VIC/TAS State President

SCLAA VIC/TAS has continued 2019 with a fascinating range of events across thought leadership, the breakfast series and site tour.

Our second Thought Leadership event of the year was a wonderful discussion on current issues at Australian ports and the outlook for global shipping. Our three expert panellists gave us their perspectives from the viewpoint of the Port of Melbourne and from Industry. This event was followed up a week later with an informative site tour of the automated Victoria International Container Terminal, where we followed the movement of a typical truck through the facility.

For our breakfast series we had two excellent speakers.

Our first talk was from Owen Johnson on Cyber security in Supply Chain and Logistics. We received some sobering advice and learned some tangible rules of thumb that we can use in our companies to help protect us from cyber threats. Our second breakfast speaker was Christine Miller from CBRE, who took us through the market forces and current issues for Supply Chain commercial property in Australia.

As always, we welcome member feedback and any suggestions for future events. We also welcome you to get involved in our fun and awesome committee. Get in touch vic@sclaa.com.au.

Kyle Rogers VIC/TAS State President 20

SCLAA Mentoring Program 2019 What is the purpose of mentoring?

Mentoring – a learning relationship where someone more experienced puts time and energy into a less experienced person’s development – is not new; and due to popular demand and year-on-year success of the SCLAA mentoring program, we are excited to continue the annual Mentoring program designed specifically for final year students or young professionals. We know the benefits of mentoring are many—below are a few some to consider, whether you are upper or middle management, prospective mentors and mentees.

For the mentor When you mentor others, you gain critical skills to improve as a leader.

You learn to bring out the best in others, recognise strengths and weaknesses, how to be diplomatic while getting results, how to give sound advice and be supportive, and most importantly, how to look within in order to make changes. As a mentor, you are both a leader and a role model for someone else, and that critical role often pushes you to strive for more, to be more helpful, and simply to be the best version of you. And if you can do that working with one person, you can do it with two or three, people, up to large groups and whole companies.

The skills you may inadvertently learn are applicable in many life and professional situations, and the confidence you gain as a mentor is transferable to leadership in the workplace.

For the mentee While mentorship can be valuable at any stage of a career, it's especially important when the mentee doesn't have

VIC/TAS Mentoring Program as much personal experience in the industry. Being mentored by a season professional in your field of work is a valuable opportunity for development. Not only does it help you score better professionally, it also gives you some rare insights into the field you’re in, that you otherwise wouldn’t have had access to.

Being a mentee exposes you to a new point of view, forcing you to think outside the box and explore new ideas. This is an invaluable asset that can help you hone your skills and grow comprehensively as an all-rounder.

As a mentee, you find that your confidence levels are higher than what they used to be when you had nobody to turn to for guidance. You also find that you’re eager to perform better, so your mentor can be proud of you.

There’s more scope for motivation, and this encourages you to give your best round the clock.

About the SCLAA Mentoring Program They say knowledge is power and through a workplace mentoring program, it is one of many great ways for students, graduates and young professionals to boost their knowledge, create opportunities and bridge fundamental and technical gaps whilst in their young careers. For many students, it can take months and even years to get to understand and develop core business acumen skills.

SCLAA has refined the mentoring program to adapt to new generational thinking and learning parameters which will allow our mentees to initiate their own direction or goals

they hope to accomplish through the process. By giving our mentees the ability to drive and take accountability of their own destiny, the mentoring program gives them more control over the direction of their career.

The program itself will be a scheduled monthly one-hour meeting between the mentor and mentee and will be structured around a fluid direction of building five pillars or foundations of an astute business minded professional, these five pillars are: 1) Introduction to business and SCLAA level of expectation.

2) Defining goals and building a career plan.

3) Real life problem solving and understanding industry challenges and opportunities.

4) Refining your strengths and understanding barriers or weaknesses of growth.

5) Self-reflection and review – 360 degree peer review.

Where are we in the process?

2019 MENTOR MENTEE PROGRAM TEAM MEMBERS

SPONSOR: KYLE ROGERS PROGRAM LEAD: RYAN RAQUEL CREATIVE DESIGN & COORDINATORS: DEVAN MANIAM / RYAN RAQUEL

We are only days away from program launch and since the initial announcement by our program committee, it has been received exceptionally well within the SC and Procurement industry.

Devan Maniam & Ryan Raquel VICTAS Mentoring Program 21

SCLAA VIC: 2019 MENTORING PROGRAM What is Mentoring

Objectives

Benefits

Program Guidelines

Review

Mentoring is protected partnership, which fosters the growth of skills, knowledge and practical advice to advance an individual career development through positive encouragement.

• Matching mentor & mentee • Industry exposure • Build confidence • Develop career strategies • Develop future leaders • Professional Growth

• Competitive advantage in tight labour market • Learning culture • Communication skill • Develop leadership qualities • Enhance your CV • Recognition of experience

MENTEE Responsible for driving the relationship & scheduling meetings

• Certificate upon completion • Feedback on the program • Sharing inspiring mentoring stories • Celebrate success in Xmas party

MENTOR Guide & help mentee to set career goals & professional development.

6X1 Monthly meetings between mentor & mentee for 6 month duration.

Each session maximum 1 hour.

FEE Registration fee $100, only for mentees

5 PILLARS Mentoring Action Plan

Mentees Form Please click the link to download registration form

01

Mentors Form Please click the link to download registration form

02

Click here

03

For more information

04 05

22

INTRODUCTION: Program guidelines, expectations & formal introductions

DEFINING GOALS: Chart career & professional goals

INDUSTRY CHALLENGES: Understand industry challenges & opportunities.

STRENGTHS & WEAKNESSESS: Mentor assist mentee to identify strength & weaknesses.

FINAL REVIEW: Mentee submit key take away as a presentation

VIC/TAS Division Global Trade Outlook 2019 Global Trade Outlook for 2019: Trade Wars, Biosecurity, Infrastructure Fees and Shipping Lines. 16 May 2019 So far into 2019, we have seen the impact of a major trade war, a disastrous BMSB season and further consolidation of shipping lines. There is also much change afoot at the Ports of Melbourne. Major stevedoring companies that operate at the Port have increased their infrastructure access fee by over 2,000 percent in the last two years.

There is also a new Biosecurity Import Levy that will come into effect on 1 July 2019, across all Australian jurisdictions.

SCLAA VIC/TAS hosted its second Thought Leadership event for the year: Global Trade Outlook for 2019: Trade Wars, Biosecurity, Infrastructure Fees Caryn Anderson Bill Cole and Shipping Lines.

Exec GM, Ports Partner BDO The speakers were Bill of Melbourne Australia Cole, BDO Australia; Caryn Anderson, Port of Melbourne and Travis Brooks – Garrett, Freight & Trade Alliance Daks Gunaratne FTA).

All speakers Travis brought educational Brooks-Garrett Moderator / Vice President SCLAA Director FTA discussions on stakeholder initiatives

to manage the increasing volume at our ports and the infrastructure in place to keep up with the demand. It was a great interactive panel structured discussion that allowed the audience to ask questions and be involved. As we can summarise from the chart, the discussion mainly centred around ever-increasing port charges, handling megaships in future, congestion and port capacity to handle current and future population growth.

Acknowledgements go out to the Port Education Centre in Port Melbourne whose venue hosted the evening and a special thanks to the attendees and speakers for their involvement on the night.

A big shout-out to Levi Del Fierro, Daks Gunaratne and all VIC/TAS SCLAA committee members who helped organise this event.

Devan Maniam

Thought Leadership #2: Global Trade & Port Outlook

23

VIC/TAS Division

Cyber Security in the Supply Chain & Logistics Industry Cyber Security in the Supply Chain & Logistics Industry. 12 April 2019 Warm autumn sunlight bathed us on the 40th floor as we networked and enjoyed breakfast. We looked out at the calm water of Port Phillip Bay whose port connects to the roads and railways that thread themselves through to the CBD and out towards greater Melbourne. In this single view, you see how inter-connected our physical Supply Chains are. However, our Supply Chains are also connected by an invisible cyber network that is just as important.

Owen Johnson, an IT Executive and cybersecurity professional, talked us through how cyber-crime is a major threat to Supply Chains. We learnt that cyber security is a business issue and not simply an IT issue.

Mr. Johnson described the largest ever internet attack

called NotPetya, which almost destroyed all of A.P. Møller-Maersk’s IT infrastructure in June 2017. The cyber attack originated in the Ukraine in an accounting software company called M.E.Doc, which is Ukraine’s equivalent of TurboTax or Quicken. In a Maersk office in Odessa, a port city on the Ukraine’s Black Sea coast, a finance executive for Maersk’s Ukraine operation had his IT team install the M.E.Doc accounting software on a single machine.

When M.E.Doc pushed a routine update, hidden in the code lurked NotPetya. The worm moved with devastating speed across the internet, infecting machines indiscriminately from hospitals in the United states, FedEx’s European subsidiary TNT Express, the French 24

food company Mondelēz, the pharmaceutical company Merck and many others. The single infected Maersk computer in Odessa was all that was needed to infiltrate Maersk and almost bring the world’s largest container shipping company to its knees.

Luck was however on Maersk’s side that day. Fortuitously, there was a power outage in Ghana the day of the attack, which forced a server offline. It was from this server, that the company rebuilt its entire IT network.

We also learned that cyber criminals are not lone hackers

who sit in a basement with a hoodie. They are organized workers in cubicles, led by large criminal organizations or state actors. Businesses need to combat cyber threats through risk management processes and education, just like any other aspect of business. Effective management of cyber threats requires board/senior executive level support.

A big shout-out to Harison Jose, Marcela Tellegen and all VIC/TAS SCLAA committee members who helped organize this event.

Jake Lazarus and Devan Maniam

VIC/TAS Division

Market Forces on Supply Chain for 2019 and beyond Market Forces on Supply Chain for 2019 and Beyond. 15 May 2019 The rise of e-commerce and omni-channel fulfillment has created a surge in demand for warehousing and commercial real estate. Christine Miller, head of Supply Chain Pacific at CBRE, took us through the market forces effecting the supply chain and property implications for commercial real estate.

We learned that in Australia, e-commerce is expected to be $43.1B by 2020 with last mile to account for 28% of transport costs. This will necessitate a change in how we distribute product in urban areas and an increase in warehouse space needed, due to growth in online purchasing volumes as well as more demanding delivery expectations. It is estimated that an additional 350,000 square metres of distribution space will be required in Australia annually.

Big Data, IoT, AI and automation will have a significant impact on warehouses of the future. We will see demand for smart industrial and logistics spaces, that integrate technology and hardware solutions. Ms. Miller gave the example that Amazon is now looking into autonomous forklifts with a 7-year partnership recently signed with the French robotics company Balyo. Alibaba has also

implemented automation that has enabled them to cut the fulfillment of the first 100 million orders on singles day (11 Nov in China), from 1 week to 2.6 days.

Multi-story warehousing may be the answer to our needs for greater storage closer to the consumer. In Hong Kong, multi-storey warehousing has been commonplace for several years due to land scarcity and the resultant high costs of land. The ATL logistic centre in Hong Kong is a multistorey warehouse with 9.3 million SQR feet across 13 floors with 27 km of internal roadway. In the US, Prologis has built their first multi-storey logistic centre in Seattle, with 5 more planned in other US cities. In Australia, we may see multi-storey warehousing soon to server e-commerce in Inner Melbourne and South Sydney.

Some learnings from the US market are that 19% of the top 250 retailers fulfill omni-channel demand with 30% of goods sold online returned. The amount of returned goods greater pressure on reverse logistics and warehousing space. In Australia, we see more strain on brick and mortar stores with 37% of customers preferring to return product bought online directly to a store.

Ms. Miller concluded the talk with some potential warehousing disruptors. Companies such as Stowla (UK) and Flexe (US), that offer ‘Airbnb’ on demand storage solutions.

Jake Lazarus and Devan Maniam

25

VIC/TAS Division Networking Night

Networking Night - The Crafty Squire. 24 May 2019 Active networking is vital to career growth. Often confused with selling, networking is about building longterm relationships and a good reputation over time. It involves meeting and getting to know people who you can assist, and who can potentially help you in return.

Your network includes everyone from friends and family to work colleagues, business connections, your social network and members of groups to which you belong.

Regularly networking within your industry and discipline can set you up well to progress in your career. Nurturing relationships with your contacts are mutually beneficial.

You can raise your professional profile and broaden your access to opportunities, plus work through industry challenges and gain satisfaction from assisting and connecting others in your network.

Acknowledgments goes out to Kyle Rodgers, VIC/TAS President, Daks Gunaratne, VIC/TAS Vice President for their continued involvement and support to attendees, industry and committee members, which set the scene for the evening. Committee member, Levi Del Fierro was also acknowledged on the evening for his longstanding involvement in the committee and his future potential.

Such evenings are an example of the value-add SCLAA brings to its members.

SCLAA VIC/TAS hosted a networking evening on Friday 24 May 2019 to celebrate progress of the year and a night to relax after the Port of Melbourne site tour earlier that evening. It’s a great night for all key players in the industry to bridge the gap and network! Attendees came from a diverse range of backgrounds and professions – students, new to industry, educators, managers and seasoned professions. It’s a great mixing pot for all to come together with common ground – people & the passion for managing the supply chain of tomorrow.

According to the participants, plenty of ideas were exchanged, topics such as: Blockchain, AR applications, Best-Practice, systems, upcoming projects, career opportunities and much more.

Professionals from different backgrounds and industries meeting over a beer and finger food. A lot of Linkedin requests going around as well as business cards being exchanged. Everyone has something to offer and everyone had something to learn. I myself met a couple of individuals who I will be catching up over the next few days. – Nick Lee

26

Overall a great event & excellent atmosphere, thanks to Levi & SCLAA team.

Devan Maniam

VIC/TAS Division

Victoria International Container Terminal Site Tour Industry Site Tour #2 Victoria International Container Terminal. 24 May 2019 Innovative, sustainable and setting a new benchmark for port automation – VICT is proud to be Australia’s first fully automated container terminal.

Welcoming its first vessel in March 2017 at Webb Dock East in the Port of Melbourne. VICT provides highly efficient, safe and accountable stevedoring services to the both shipside and landside users.

Our innovation lies in integration - selecting world class technologies to provide seamless operations end to end. ICT's high-tech terminal ensures a safe working environment for its employees and customers with a proven and enviable track record in setting high safety standards.

Devan Maniam

Focus on a Committee Member VIC/TAS Division Natalie Culinas, DHL AU

Situated in the Port of Melbourne at Webb Dock East, VICT’s unique location on the bay side of the port is unhindered by the West Gate Bridge. This means for the first time, larger vessels of 8000+ TEU can access the port for service by VICT. VICT is owned by International Container Terminal Services, Inc. (ICTSI) and the project marks ICTSI's first entry into Australia. VICT utilises the best-proven technologies and innovations to deliver fully automated operations from ship to shore and increases the ports capacity to an additional 1 million TEUs per year. VICT has achieved an ISCA Leading Rating for both its Design and Build and has been recognised for its dedication to innovation in 2017 by winning the SMART Infrastructure Project Award at the National Infrastructure Awards. As well as winning the award for Supply Chain Innovation & Technology at the 2017 DCN Australian Shipping and Maritime Awards.

What is your current occupation?

I am an operations supervisor at DHL Supply Chain. My team provides warehousing solutions for life science and health care customers.

Why did you join SCLAA? The Victorian committee of the SCLAA are professional and incredibly fun people to work with. They’ve broadened my network and knowledge within the supply chain and logistics industry and have created a great atmosphere to do so.

Why did you choose Supply Chain?

A friend introduced me to supply chain. I’m thankful for the introduction as it’s an incredibly rewarding industry, providing me with the opportunity to solve complex problems and deliver an exceptional experience for the end user.

What are your career aspirations?

A senior operations management position abroad

27

Executive 1 Pager AI Executive 1 Pager - AI This newsletter we present an executive summary of what Artificial Intelligence is for Supply Chain professionals.

1

What is Artificial Intelligence (AI)?

Artificial Intelligence (AI)

Machine Learning (ML)

Deep Learning (DL)

All techniques that enable computers to mimic human intelligence.

Algorithms that detect patterns that learn how to make predictions and recommendations using data

A subset of machine learning with algorithms that use software to train itself to perform tasks such as image and speech recognition

2

What are the different types of AI?

3

Why AI in Supply Chain Management?

• Supply Chains have vast amounts of underutilized data generated on a daily basis that can be exploited by AI • AI offers Supply Chain managers the ability to optimize networks to degrees of efficiency that are difficult to achieved with human thinking alone.

4

Use Cases in Supply Chain Management Analytics and Planning • Understand drivers of demand: Regression analysis to see the impact of competition prices, distribution, advertisement, seasonality etc.

• Customer Segmentation: Hierarchical clustering to segment customers into groups by distinct characteristics • Predictive Network Management: Logistic regression to predict a freight transit delay or machine failures in order to enable proactive mitigation Procurement • Order Management: Natural language processing chat bots to manage orders

28

Supply Chain Assets • Visual Inspection of Assets: Identify damage, classify the damage type, and determine appropriate corrective action • Intelligent Robotic Sorting: Sort parcels, recycled products • Conversational Warehouse Picking: Natural language processing capabilities to automate input, store, and retrieve information via conversational voice interaction • Autonomous Fleets: Computer vision in self driving vehicles Customer Experience • Voice agent: Natural language processing to help coordinate last-mile delivery with customers and send driver progress updates.

29

12th Annual SA Projects 12thMajor Annual Conference 2019 SA Major Projects Conference 2019

OVERVIEW OF SOUTH AUSTRALIA’S MAJOR DEFENCE OVERVIEW OF SOUTH AUSTRALIA’S MAJOR DEFENCE PROJECTS PROJECTS

UPDATE ONON THE ADELAIDEUPDATE THE ADELAIDETARCOOLA RAIL UPGRADE TARCOOLA RAIL UPGRADE ACCELERATION PROJECT ACCELERATION PROJECT

SA WATER – A CARBON

SA WATER – AWATER CARBON NEUTRAL UTILITY NEUTRAL WATER UTILITY

PORT AUGUSTA RENEWABLE ENERGY PARK (PAREP)

PORT AUGUSTA RENEWABLE ENERGY PARK (PAREP)

P: +613 95450360 E: info@expotrade.net.au

SOUTH AUSTRALIA’S

ENERGY TRANSFORMATION SOUTH AUSTRALIA’S ENERGY TRANSFORMATION

PORT AUGUSTA RENEWABLE PORT AUGUSTA RENEWABLE ENERGY PARK (PAREP) ENERGY PARK (PAREP)

EXPLORING THE NEXUS EXPLORING THE AND NEXUS BETWEEN TOURISM BETWEEN TOURISM AND INFRASTRUCTURE

INFRASTRUCTURE

COST EFFECTIVE POWER: NO LONGER A PIPE DREAM COST EFFECTIVE POWER: FOR MAJOR PROJECTS

NO LONGER A PIPE DREAM FOR MAJOR PROJECTS

W: www.saconference.com.au Twitter: #SAMP2019

For SCLAA Member discount code, contact secretary@sclaa.com.au 30 P: +613 95450360

E: info@expotrade.net.au

W: www.saconference.com.au Twitter: #SAMP2019