Scan Magazine | Holiday Profile of the Month | Denmark
Holiday Profile of the Month, Denmark
Making dreams come true Leading expert and supplier of specialist gear Kingfish Dive & Travel in Copenhagen is an acclaimed travel agent, who gives the best service to customers in all aspects of diving. By Susan Hansen | Photos: Kingfish Dive & Travel
The company has an impressive 15 years of experience and a track record in providing tailored travel arrangements, advice and methodically packaged trips to enthusiastic beginners and experienced divers alike. With an enviable position as one of Denmark’s leading agents, the company serves customers of all ages and experience levels.
Expertise and outstanding service Mads Odgaard, founder and partner, is knowledgeable when it comes to diving, and the same goes for the team at 102 | Issue 95 | December 2016
Kingfish Dive & Travel; it is a prerequisite to be considered for employment there. Expert knowledge, know-how and practical experience form the basis of the outstanding customer service given. Odgaard emphasises just how different their approach is: “We specialise in diving, and huge efforts go into choosing the right centres with high safety scores and customer service. We have visited all the destinations we offer and our service is based on that, and when customers come to us they get a sublime level of service. Our business is based on know-
how and experience, which we share with our customers.” Kingfish has a shop and an office located right at the heart of the city, a welldesigned website facilitating their online shop, a diving school and a travel agency. An extensive programme of group trips is run by the company. An instructor is a part of the package for these trips, bringing passion directly from the office into the water and back to the office again, making sure it remains up-to-date on the hottest, trending destinations around the world. Kingfish Dive & Travel caters to everyone with a passion for and interest in diving, from complete beginners to customers with many years of experience. Again, the