Scan Magazine | Special Theme | Consulting Denmark
Nordic work culture A satisfied employee is the key to happy customers. That is the mantra at AMC, where they make a virtue out of creating a good working environment that heightens the energy level and dedication of the employees. By Nicolai Lisberg | Photos: ArbejdsmiljøCentret
“From a financial point of view, a good working environment is always a sound investment. In Scandinavia, people generally go to work to create value for their company. Thriving employees are key to having happy customers. We call this Nordic work culture. That’s why it’s so important for managers to make everyday work life better for their employees,” says Kenneth Ajslev, CEO at ArbejdsmiljøCentret. “Companies that are successful in developing and maintaining the Nordic work culture have a special competitive advantage, as challenges are acted upon proactively and tasks are solved smoothly, efficiently and with integrity,” says 32 | Issue 102 | July 2017
Ajslev. AMC – which is one of the largest, authorised occupational health and safety consulting companies in Denmark – helps customers build an even stronger in-house Nordic work culture by improving their physical work environment, their managers’ leadership skills, and the culture in the company. How to create and enhance the Nordic work culture can be explained by what AMC refers to as the ‘circle of investment’ and the three Nordic core values: proactivity, integrity and customer understanding. It all starts with the company investing in its employees. If the company is able to provide a safe and inspiring
working environment, the right tools and usable management directions, making the work of their employees as easy as possible, then the employee is both able and willing to go the extra mile in terms of helping out a colleague or the customer with the task needed, thus investing their effort in the company. This results in a happy customer, who is likely to do